VOL. 38, NO. 15 APRIL 10 - 16, 2017

Akron Source Lunch

Storefront pop-ups Phillip Ciano, aim to make downtown Principal, more livable. Page 21 Ciano & Goldwasser The List LLP Page 23 NEO’s largest residential CLEVELAND BUSINESS sales in 2016 Page 18

GOVERNMENT INDIANS HOME OPENER Proposed By TIMOTHY MAGAW

Tribe’s chef [email protected] grant cuts @timmagaw has appetite osh Ingraham was always gunning for the would be big leagues, though these days he’s sporting Jchef’s whites instead of a ballplayer’s getup. ‘a crisis’ to teach, too And like a third-base coach demanding more hustle, Ingraham is constantly pushing his sta By JAY MILLER of more than 200 — the bulk of which is seasonal “I understand I can’t cook — to the limits when it comes to perfecting the [email protected] culinary experience at Progressive Field. @millerjh everything. I’m only as “ e game is going to go on no matter what hap- pens in the kitchen,” said Ingraham, the Tribe’s e zeroing out in the proposed good as my team.” federal budget of Community Devel- 32-year-old executive chef, who played varsity opment Block Grant (CDBG) funding Josh Ingraham, Indians executive chef baseball for Southern New Hampshire University. could cost Northeast Ohio cities and SEE INGRAHAM, PAGE 8 counties more than $40 million an- nually. at’s federal money they have relied on for more than 40 years for everything from providing meals to senior citizens to $20 storefront renovation and smoothing out million potholed roads. Amount of e CDBG pro- Community gram, created in 1974, Development was aimed at lifting up Block Grants the poor and rebuild- the city of ing the nation’s inner Cleveland cities. President Rich- receives Crain’s ard Nixon’s adminis- annually. tration saw it as a way to reduce federal bureaucracy by fun- neling money directly to communi- ties. Cities and counties like it because they avoid the middleman expense

Robert Carter for for Carter Robert and paperwork of state government. Many of them turn around and send the money to neighborhood develop- FINANCE ment nonpro ts. e $3 billion program has long had bipartisan support in Congress, Smaller banks poised for a lucrative year leading to the suspicion that while cuts may come, the program will not By JEREMY NOBILE spring to Geauga Savings in a newly be eliminated entirely. Still, commu- “I don’t see the same competition that created role to focus on recreating the nities are worried about cuts in such [email protected] there was a few years ago. And we business he had developed in this mar- a deeply rooted program at a time @JeremyNobile ket while running Ohio Commerce. when budgets already are tight. think we can get more market share.” “ ere’s just so much business “A crisis,” was Cleveland City For Geauga Savings Bank, a com- here,” Duncan said, referring to Councilman Anthony Brancatelli’s munity bank of about $350 million in — Dell Duncan, Geauga Savings Bank executive vice president Greater Cleveland. “When we look at brief response to a question about assets founded 34 years ago in New- a great Cleveland banking market, what the possible funding cuto bury, a re ned focus on business cli- corporate headquarters to Beach- who is no stranger to the local market it’s huge. But for us, we see large could mean for the city. entele is a key strategy for growth to- wood: to be closer to the density of and Beachwood in particular, where banks just getting bigger. I don’t see “ is is an important issue to me day. businesses and potential commer- he founded Commerce Exchange the same competition that there was because it supports key social ser- It's one reason why executive vice cial clients in Greater Cleveland that Bank in 1986 and Ohio Commerce a few years ago. And we think we can vices,” said Brancatelli, who rep- president Dell Duncan is overseeing bankers hope to win over. Bank in 2006. (Both banks have since get more market share.” resents Slavic Village and chairs the bank's pending relocation of its It’s a logical mission for Duncan, been sold.) He was brought on last SEE BANKS , PAGE 19 SEE CDBG, PAGE 4

Entire contents © 2017 by Crain Communications Inc. O the clock

<< As these rockers see it, imitation is the sincerest form of fl a ery. Page 13 Take a trip to the 1860s. Page 14 A puzzling trend takes root in Northeast Ohio. Page 16

CRAIN’S CLEVELAND BUSINESS | APRIL 10 - 16, 2017 | PAGE 3 Local agency adds golf, stresses tourism By KEVIN KLEPS Slam Tennis Tours have 10 full-time Topnotch clients “I was writing employees. Duvall and McKenna are [email protected] A look at Topnotch Management’s that (rent) check, the only ones based in Northeast @KevinKleps roster of tennis and golf clients. Ohio. ey are in temporary space in Players who are ranked in the top 100 and I was like, South Euclid, but Duvall said he Sam Duvall, a prominent tennis in the world are noted. ‘What am I doing?’ hopes to nd a spot downtown — agent, knows a thing or two about - “closer to the action,” he said. nances. TENNIS Then I moved to Duvall’s wife, Kathryn, is from — No. 23, ATP Taking a swing at golf Shaker Heights, but the couple had Cleveland and ...” been living in New York, which didn’t — No. 29, ATP is “probably rst or — Sam Duvall, Topnotch make a lot of sense when it was time Yoshihito Nishioka — No. 64, ATP second in the tennis space in tourism to pay the bills. Management founder and experiences,” Duvall said. “I was in New York and was paying — No. 14, WTA Kyle Ross, the company’s director ridiculous rent, and I realized, I’m of public relations, said Grand Slam gone like 30 weeks a year,” Duvall — No. 24, WTA is on pace to double its year-over- said. “I was writing that (rent) check, Shuai Zhang — No. 32, WTA year sales for Wimbledon, and its and I was like, ‘What am I doing?’ numbers for the 2017 Australian en I moved to Cleveland and ...” Irina-Camelia Begu — No. 33, WTA Open and Monte-Carlo Rolex Mas- At that point, Michael McKenna, ters are its best ever. another Shaker native, chimed in. — No. 38, WTA Duvall believes golf tourism is “e checks got smaller.” more of an untapped market, and it’s — No. 52, WTA us, Topnotch Management — drew Chmura, brings an average of turn the blazing-fast serves of the one about which Topnotch is still which Duvall formed after he left 2,000 clients each year to prestigious 6-foot-10 Isner and 6-11 Reilly Opel- learning. Lagardère Tennis, where he was vice tennis tournaments. ere, its cus- ka, another Topnotch client. Topnotch hopes to oer its rst president of tennis, in October 2015 Lukas Lacko tomers are treated to such perks as At Wimbledon, Duvall said the golf tours this fall, during the PGA — has its owner and its new director city tours, courtside seating and company will rent a house and “have Tour’s “swing season" — after the Fe- of golf, McKenna, based in Northeast Reilly Opelka meet-and-greet dinners. 300 clients come in and out” through- dEx Cup events have been played. Ohio. Ryan Shane And that’s where Duvall and Top- out the course of tennis’ signature at will serve as a test run, with On the surface, Topnotch Manage- notch enter the equation. With a ros- tournament. Topnotch ideally jumping into the ment is a boutique sports marketing GOLF ter of such notables as Isner (current- Grand Slam, he said, has tennis major events in 2018. agency that represents 13 tennis Celine Boutier ly ranked 23rd on the ATP World tourism “down to a science on the “Most golf tournaments, you buy a players, including American star Tour), Steve Johnson (No. 29 in the operational side.” ticket and everybody gets the same John Isner, and six up-and-coming Aaron Cockerill men’s rankings), Elena Vesnina (14th Topnotch wants to do the same ticket, and you all go and sit where golfers. But it’s really an events, tour- Colin Featherstone in the WTA rankings), Caroline Gar- with golf, which is where McKenna you want,” McKenna said. “Golf’s a ism and marketing company, since cia (24th in the women’s rankings) comes in. little dierent in that respect, where Duvall, after starting Topnotch in Martin Simonsen and 2016 quarter nal- He was hired by Topnotch in you can’t sell a courtside seat like at a 2016, formed a 50-50 partnership ist Shelby Rogers, Topnotch can have March, after spending the previous basketball game. You have to gure with Vermont-based Grand Slam Sean Walsh its clients interact with the tourism seven years in San Diego, primarily out how to get them better access to Tennis Tours. arm of the business. working in consumer club testing stu they can’t get just by going on- Fred Wedel Grand Slam, which was founded For example, Grand Slam custom- and ball tting. line and buying a ticket.” more than two decades ago by An- Source: TopNotch Management ers have been given the chance to re- Together, Topnotch and Grand SEE TOPNOTCH, PAGE 4

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Duvall, whose cousin, Adam, is an All- TOPNOTCH Star outelder for the Cincinnati Reds. CONTINUED FROM PAGE 3 anks to the tourism and events side of the combined company, Top- HERE at requires cooperation from the notch’s player recruiting eorts can tournament, since Topnotch would include a pitch about making extra be paying for its clients to get special money for appearance fees at Grand WE GO access. e rest — such as interac- Slam’s various events. tions with Topnotch athletes, hous- Topnotch doesn’t charge its clients AGAIN. ing outside the tournament and tours a commission for such earnings. — are under its control. “It’s an internal argument actual- is year, Grand Slam Tennis Tours is ly,” Duvall said with a laugh. The health hosting a pair of events for the rst time. O-court and o-course earnings, insurance e Stowe Tennis Classic (at its Ver- then, are the primary revenue mont base) will be held in August, prior streams for the agency arm of the tides are to the U.S. Open, and the Topnotch Fan- business. But, McKenna said, “At the tasy Tennis Camp will debut in Hawaii end of the day, if they’re performing changing this fall. Topnotch will bring Johnson, well, they’re going to sell stu.” once more. Rogers and Opelka to the fantasy camp, Tournament successes also serve and the six- to eight-player Stowe tour- as a promotional jolt for the areas of nament will include some of the rm’s the company — tourism and events PROTECTED? CALL US. 216 350 5052 top-ranked American players. — that seem to have the largest po- e new events will serve as what tential for growth. Duvall calls the “third pillar" of the “Grand Slam Tennis Tours and To- business, which he thinks will contin- “Golf’s a little pnotch Management have business ue to grow with the addition of golf. at tennis events all over the world, Such diversication is key, consid- di erent ... You have and when we do, we have double the We Protect. You Grow. ering how brutal the agent business amount of stang and support in can be. to figure out how to place,” said Ross, Grand Slam’s PR di- LEARN MORE J www.armadarisk.us “We have some great clients, and rector. diverse, geographically and age — get them better Duvall’s team can lean on Grand and obviously gender,” Duvall said. Slam to add to its clients’ appearance “ ese days, you need a decent access to stu they schedules and introduce them to breadth of clients to make money. can’t get just by sponsors. Somebody gets hurt, contracts don’t It’s a combination that is proving come in ... We only make money on going online and to be a force in tennis. MAKE THAT REAL ESTATE commissions. We don’t take any per- e Northeast Ohio duo of Duvall centage of prize money (from an ath- buying a ticket.” and McKenna hope they’ll be able to lete’s participation in a tournament).” say the same thing about golf in the INVESTMENT HAPPEN at’s an industry standard, said — Michael McKenna, director of golf coming years.

ald Trump included in his scal 2018 that the loss of CDBG money also CDBG federal budget, released in March. would cost three people their jobs, CONTINUED FROM PAGE 1 e cuts would oset similar increas- which would further impair the city’s es proposed for defense and home- programs. Purchase and Refi nance council’s Development, Planning land security spending. “If we eliminated the sta, we and Sustainability Committee. “It is e proposed CDBG cut is a big would have less ability to go out and Commercial Real Estate the lifeblood of our neighborhoods.” chunk of the $6 billion trimmed from get (grants) to (replace) our CDBG e city of Cleveland is the region’s the HUD budget. e White House money,” he said. biggest beneciary, getting about $20 summary of the budget proposal ar- Euclid City Council on April 3 Loans up to $10,000,000 + million annually. Cleveland’s biggest gues that “the program is not unanimously passed a resolution op- CDBG commitment in 2017 is to pro- well-targeted to the poorest popula- posing the CDBG cuts, as well as cuts grams for housing demolition and tions and has not demonstrated re- to the HOME Investment Partnership rehabilitation — $2.6 million of a $20 sults.” Act, another HUD program that million CDBG budget presented to In such a large program that makes helps communities develop housing city council in February. small, targeted grants, specic proj- for low-income people. “CDBG money is critical to the de- ects have been criticized for grants Smaller communities, which can’t velopment of Cleveland’s neighbor- for tree planting and band shells. support their own community devel- Contact Jonathan A. Mokri hoods,” said Joel Ratner, president at’s especially true in the city of opment programs, are helped and CEO of Cleveland Neighborhood Cleveland, where ward councilman through programs administered by 440.526.8700 • [email protected] Progress, a nonprot that supports get some discretion in how some of counties. Cuyahoga County has been www.cbscuso.com and guides the work of the city’s com- the federal money will be spent in getting more than $3 million annual- munity development corporations, their wards. ly in recent years. YOUR BUSINESS LENDING PARTNER SM which create and execute many of the In 2002, then-Cleveland Mayor Last month, Cuyahoga County projects that use CDBG money. Jane Campbell saw her veto on that passed legislation directing $150,000 Like Cleveland, Akron uses CDBG year’s CDBG spending overturned by to 10 infrastructure projects in cities dollars for everything from housing council when she sought to reduce including Brooklyn, Maple Heights rehabilitation programs to a variety each council member’s ward spend- and South Euclid. A separate resolu- of services to seniors. According to ing from $450,000 to $300,000 for the tion approved spending $999,000 for LAND the most recent report on le with year to cover some community devel- 22 projects, including $50,000 for FOR SALE LAKE RD the U.S. Department of Housing and opment administrative costs, accord- property acquisition and demolition Urban Development, Akron received ing to a report in e Plain Dealer. in Cuyahoga Heights and $50,000 for $6.5 million in CDBG money in cal- But the spending is generally con- park improvements in Maple endar year 2014. It spent $2.1 million sidered critical to rebuilding com- Heights. $1,100,000 for housing demolition, $2.2 million munities and neighborhoods. And County Executive Armond Budish for housing rehabilitation and the money doesn’t just ow to core worried about the proposed federal $166,653 for lead-paint abatement. cities; it also makes direct grants to cuts in an email. “ e negative impact that losing larger suburbs like Euclid and “ e proposed cuts to CDBG, cou- CDBG programs would have on Ak- Cuyahoga Falls. pled with other cuts in the president’s ron cannot be overstated,” said May- In Euclid, for example, the city got budget, will devastate communities, or Dan Horrigan in an emailed state- $955,000 for 2016, which it’s using to causing particular harm to those who ment. “It would severely weaken our assist low- to moderate-income are most vulnerable,” he said. “We essential community development homeowners with renovations, for will not have funding to support functions, including demolition, re- storefront rehabilitations and for community improvements, ensure habilitation, and comprehensive programs for seniors. our homeless are housed or that se- ENORMOUS UP TO . LOCATED planning.” “ ere would be a lot of cuts in our niors can aord to get a new roof on DEVELOPMENT ACRES NEAR TO I , e cut is part of $54 billion in do- budget,” said community develop- the house they have lived in for de- POTENTIAL AVAILABLE ISR  mestic spending that President Don- ment director Brian Iorio, adding cades.”

Volume 38, Number 15 Crain’s Cleveland Business Subscriptions: In Ohio: 1 year - $64, 2 year - $110. Outside SVN SUMMIT COMMERCIAL (ISSN 0197-2375) is published weekly at 700 West Ohio: 1 year - $110, 2 year - $195. Single copy, $2.00. Allow 4 weeks for change of address. For subscription information St. Clair Ave., Suite 310, Cleveland, OH 44113- REAL ESTATE GROUP, LLC and delivery concerns send correspondence to Audience CLEVELAND BUSINESS 1230. Copyright © 2017 by Crain Communications Development Department, Crain’s Cleveland Business, 1155 CONTACT Inc. Periodicals postage paid at Cleveland, Ohio, and Gratiot Avenue, Detroit, Michigan, 48207-9911, or email to 700 W. St. Clair Ave., Suite 310, at additional mailing o ces. Price per copy: $2.00. [email protected], or call 877-824- Jerry Fiume, SIOR, CCIM 9373 (in the U.S. and Canada) or (313) 446-0450 (all other Cleveland, OH 44113 Managing Director 3045 Smith Road, Suite 200 POSTMASTER: Send address changes to Crain’s locations), or fax 313-446-6777. Phone: 216-522-1383 Cleveland Business, Circulation Department, 1155 330-416 0501 Akron, OH 44333 www.crainscleveland.com Gratiot Avenue, Detroit, Michigan 48207-2912. [email protected] (234) 231-0200 Customer service and subscriptions: 1-877-824-9373. 877-824-9373 Reprint information: 212-210-0750 CRAIN’S CLEVELAND BUSINESS | APRIL 10 - 16, 2017 | PAGE 5 Entrepreneurs and investors o er advice to startups: Think big and think globally

By CHUCK SODER which makes software that doctors … Understand what happened, talk ly we don’t have the smartest engi- path, which also put CoverMyMeds use to electronically asks insurance to the CEOs (of their portfolio com- neers. We were told that a lot,” she in a better position when it decided [email protected] companies whether a patient’s medi- panies) and gure out how to net- said, citing her experience raising to raise more capital. @ChuckSoder cation is covered — the desire to work into those people … and ulti- capital for another startup called Any other lessons entrepreneurs change the lives of patients was there. mately you’ll get to them,” said Manta. can learn from CoverMyMeds’ mas- Shortly after Ted Frank became But with some entrepreneurs, it Schigel, who until last year managed What does Robert Hatta think sive success? chief nancial ocer at CoverMy- helps if someone can methodically about that idea? Frank noted that its founders had Meds in 2013, he said something that show them how they can get to a “Of course that’s total horseshit,” industry experience and complemen- made his colleagues look at him fun- massive exit, Frank said. “Don’t bring me the he said to laughs. tary skills: Sam Rajan, a pharmacist, ny. “I think you can do it. It’s not a sea names of the top, most Hatta, a partner at Colum- previously served as head of clinical He told them that the medical soft- change,” he told the audience at the bus-based Drive Capital who spe- operations at a pharmacy bene ts ware company should be preparing Museum of Contemporary Art Cleve- well-known venture cializes in talent recruitment, argues management rm called Member- to go public on the stock market. land. that Silicon Valley startups are actu- Health in Solon and had experienced His new colleagues had big ambi- Given that the theme of the Ven- funds, but dig in. Find ally at a disadvantage when it comes the problem rst hand. Alan Scant- tions — but not that big. ture Summit was “Beyond Northeast out which partners to recruiting: ey have to compete land, the original CEO, had experience “ey looked at me like I had three Ohio: Expanding Your Horizon,” a with the sky-high salaries and ridicu- helping MemberHealth through a pe- heads,” he said. few speakers noted that entrepre- have done which deals lous perks oered by bigger compa- riod of extraordinary growth (it was Granted, CoverMyMeds didn’t neurs need to build ties with inves- nies, and the employees they do hire eventually acquired for $630 million). end up going public, but it was sold tors who understand their particular in your space … often don’t stick around long. His son, Matt Scantland, the current on April 3 to McKesson Corp. for $1.1 industry, regardless of where those Understand what But Hatta, who lived in Silicon Val- CEO, previously ran a company that billion — with a “b” — plus a $300 investors live. ley for about a decade, agreed with a developed software for large health million earn-out. And it now has For instance, LISNR co-founder happened, talk to the few other speakers who noted that it care businesses. about 450 employees in Columbus, Chris Ostoich said his company, can be hard for Midwest startups to “We had people who came out of plus another 50 in Highland Hills. which has developed a way to send CEOs (of their portfolio convince coastal investors to take industry ... e depth of understand- e story was meant to serve as a data via sound waves, is “violently time out of their busy schedules to pay ing of the market, the problem, was lesson for entrepreneurs, especially loyal” to its hometown of Cincinnati. companies) and figure regular visits to companies in Ohio. huge. is wasn’t a bunch of guys those in the Midwest that might not But after raising early capital in the out how to network Frank said CoverMyMeds side- that got together and thought about, be used to thinking in terms of bil- Cincinnati area, LISNR went after in- stepped that issue: Instead of trying ‘What problem can I solve?’ ey lions. vestors who could help the company into those people … to raise several consecutive rounds of lived it,” Frank said. Like other entrepreneurs and in- “become a protocol,” Ostoich said. capital, it raised a smaller amount CoverMyMeds is “dramatically vestors who spoke at the Ohio Ven- at’s why LISNR’s $10 million Series and ultimately you’ll early on from local investors and building our team” in Highland Hills ture Association’s annual Venture B round was led by Intel Capital. get to them.” then pursued pro tability. and recently leased some additional Summit last week, Frank noted that So how do you raise capital in oth- It reached that goal. So when the space at that oce, but Frank said entrepreneurs in the Midwest are er regions? For one, do your research, — Tim Schigel, founder of company decided to raise more capi- the company has had an easier time plenty capable of building huge busi- says Tim Schigel, who recently start- Cincinnati-based Refinery Ventures tal, it aimed for a larger dollar amount hiring in Columbus. He noted that nesses — but doing so requires ed a Cincinnati-based venture rm — an amount large enough to con- Ohio State University has made a thinking big and acting like a global called Re nery Ventures. He de- Cintrifuse’s investment fund, which vince a West Coast investment rm concerted eort to help CoverMy- business. scribed the rst piece of advice he’d invests in other venture funds. to occasionally y to Ohio. Meds hire fresh graduates. He told the story after a local entre- give to entrepreneurs back when he Some coastal investors still don’t “We didn’t apologize. No one ever e company plans to keep grow- preneur in the audience, SplashLink was working for Cintrifuse, a start- understand why a tech company asked us to move. No one ever ques- ing at a fast pace under its new owner. CEO Ebie Holst, asked him how up-focused economic development would want to be based in Ohio, ac- tioned the quality of our engineers,” It can happen, Frank said, noting that Northeast Ohio might import the group in Cincinnati. cording to both Ostoich and Pam he said from the stage. He later told ExactTarget of Indianapolis has dou- “change the world” mindset that she “Don’t bring me the names of the Springer, CEO of an online price Crain’s that other tech startups that bled in size since it was acquired by saw so much of during her 12 years top, most well-known venture funds, monitoring company called ORIS In- don’t need huge amounts of capital Salesforce.com for $2.5 billion in 2013. living in Silicon Valley. but dig in. Find out which partners telligence in Columbus. to generate sustainable revenue “ere’s no reason CoverMyMeds In the case of CoverMyMeds — have done which deals in your space “We were Midwest based, so clear- should consider following a similar can’t do that,” he said.

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RSVP: legalRFQ.com/events PAGE 6 | APRIL 10 - 16, 2017 | CRAIN’S CLEVELAND BUSINESS AUCTION Case giving entrepreneurs APRIL 21, 2017 AT 1:00 PM AUCTION LOCATION: ON-SITE - 500 FAIRPORT NURSERY ROAD, PAINESVILLE, OH 44077 a hand, with help from MIT PARTNERSHIP DISSOLUTION FORCES IMMEDIATE SALE! LAKE COUNTY SPEEDWAY By LYDIA COUTRÉ “If I have happy community, understanding of the cap- +15 ACRE SITE • TURNKEY BUSINESS OPERATION ital markets and a career of creating a [email protected] entrepreneurs and nanceable vehicle for a concept. @LydiaCoutre “If you’ve been around a while, happy mentors, you’ve seen a lot of things. You’ve For entrepreneurs with promising seen a lot of ways that people have ideas and technologies, Mark Chance I think I can make succeeded, and you’ve seen a lot of wants to o er them support early in this program go.” things that can inhibit success if 500 FAIRPORT NURSERY ROAD, PAINESVILLE, OH 44077 their journey toward the potential they’re done the wrong way,” Kaplan commercialization of their discoveries. said. “I have enough history and OFFERED WITH A PUBLISHED RESERVE Really early. As in, pre-clinical tri- — Mark Chance, vice dean for background to bring some perspec- PRICE OF ONLY $400,000! als, pre-company early. research, Case Western Reserve tive that comes with time in the mar- And so Chance, vice dean for re- Univerity School of Medicine ketplace, I hope.” After nearly sixty years of continuous operation – North East Ohio’s NASCAR-Sanctioned Lake search at Case Western Reserve Uni- As the program begins, Chance County Speedway is Directed for Immediate Sale at Open Outcry Real Estate Auction. Built in versity School of Medicine, launched meet with multiple mentors at once, said he’s keeping a close eye on 1958, now with Grandstand Seating of 3,000±. NASCAR Races have run on the 1/5 Mile Oval Track since2010. TheSpeedway to be soldas aTurn-KeyOperationwith real estate,equipment, a program in March to mentor young rather than getting di ering opinions growth and the costs to administer liquor license, and name to transfer to new owners.Take advantage of this unique opportunity entrepreneurs. e rst two mentees and advice from each. And mentors the program. For now, the primary to own one of Northeast Ohio’s longest running tracks! in the Case Venture Mentoring Pro- are not allowed to invest in the entre- metrics will be whether the mentors ONSITE INSPECTION DATES & TIMES: Wednesdays, April 12 and 19 from 12 Noon to 2:00 PM gram both have day jobs, he said, and preneur’s technologies and ideas in and mentees are happy, which he are looking to branch out and start a order to create a “completely safe said is the approach that MIT sug- CHARTWELL 216.861.7200 company around their technologies. space” for the mentees to speak their gests. REAL ESTATE AUCTIONS HANNA COMMERCIAL REAL ESTATE / CHARTWELL REAL ESTATE AUCTIONS GORDON J. GREENE & R.M. MAC† BIGGAR, CCIM, OH RE BROKERS & AUCTIONEERS One is to repair spinal cord injuries; minds and address concerns or road- “If I have happy entrepreneurs and CHARTWELLAUCTIONS.COM GREGORY B. WEST, OH RE SALESPERSON the other is an articial platelet that blocks, Chance said. happy mentors, I think I can make could save people who have gunshot In early March, the rst round of this program go,” Chance said. wounds. mentors went through training and Down the line, he hopes for the “I’m trying to play very early at that then began working with the two pi- kind of success that MIT has seen. vulnerable stage where I have good lot mentees. Ventures with the MIT service have technologies in the university; we’ve Leslie Dickson was eager to join. raised more than $1.44 billion in in- got somebody in the lab who’s feeling e biologist by training is now pres- vestments and grants. And the free entrepreneurial,” Chance said. “How ident and CEO of VoicePRO, which service has assisted more than 1,450 do I get them support? I think this helps business people to communi- ventures. program could help me with that.” cate more e ectively. e mentoring Mentor Jim Herget, independent It’s based o a successful model at program is an ideal combination of executive search consultant, said the the Massachusetts Institute of Tech- those skills. She worked in a biotech program will help people get a good nology dubbed the MIT Venture startup before beginning her work at start, which is crucial. Mentoring Service, which has men- VoicePRO more than two decades “Usually this person starting up tored more than 2,500 participants ago. might be an expert in their area of since it was founded in 2000. Chance Mentoring these “young brilliant science, but if you know engineers and his colleagues completed train- people” is a way for her to bring some and scientists and so forth, they’re ing at MIT to adopt the model. of her science background back to not generally that well-versed in ac- Northeast Ohio has other entities the forefront, Dickson said. She said counting — that’s not their world — supporting biotech companies, such she hopes to o er perspective and or law,” said Herget, who is the hus- as venture development organiza- ensure that the entrepreneurs are band of CWRU School of Medicine tion JumpStart Inc. and BioEnter- able to transfer their academic skills dean Dr. Pamela Davis. “But when prise, a local nonprot tasked with into a business. you start these little companies, helping health care startups. “e processes are di erent; the you’ve gotta have a good accountant Chance said he wants to address a pace can be di erent; the contacts and a good lawyer.” di erent piece of that ecosystem, and could be di erent,” she said. “So Chance hopes to keep these tal- potentially hand o companies to the whatever I can do to help bridge that ented, driven people in Cleveland as other organizations along the pipe- transition for them is what I’m hop- they fulll their dreams. ey’re pas- line. e support comes completely ing to o er up.” sionate and eager for advice and op- free to students with no timeline, and Ira Kaplan, executive chairman portunities to do something with the mentors all are volunteers. of Benesch law firm, has gotten to their technology, he said. Finding the mentors so far has know Case through doing intellec- “I feel like part of what I’ve been been pretty easy, he said. Indeed, he tual property and other work doing for the last 30-some years is to has some on deck as he works to through CWRU’s Technology try, in my own small way, to create a gradually ramp up the number of en- Transfer Office. That familiarity, community where it is more attrac- trepreneurs. He plans to add a couple plus a deep interest in technology tive for young professionals to look at new mentees each quarter so the and a background in business, Cleveland, and ones who know it to program is supporting eight to 10 made it “pretty easy to say yes” stick around,” said Kaplan, a native ventures a year from now. when approached with the oppor- Clevelander. “I think we’ve made a e program is set up with team tunity to mentor, Kaplan said. lot of progress, and this is piece of mentoring, so an entrepreneur will He said he brings experience in the that fabric.”

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VP/director of Manufacturing/ Account executives Lindsie Bowman corporate operations KC Crain energy John Banks VP of media services Jeremy Nobile, and distribution Dave Kamis Laura Kulber Mintz Finance O ce coordinator Denise Donaldson * * * Lydia Coutré, Health care Digital strategy/ G.D. Crain Jr., Founder (1885-1973) Data editor Chuck Soder audience development Mrs. G.D. Crain Jr., Chairman (1911-1996) director Nancy Hanus Cartoonist Rich Williams * * * Pre-press and * * * Reprints: 212-210-0750 Events manager Ashley Ramsey digital production Craig L. Mackey Krista Bora Events coordinator Megan Lemke Media services manager Hussien Abdallah [email protected] Integrated Billing Peter Iseppi Customer service marketing manager Michelle Sustar Credit Rod Warmsby and subscriptions 877-824-9373 CRAIN’S CLEVELAND BUSINESS | APRIL 10 - 16, 2017 | PAGE 7 Incentives aren’t key driver in biz moves By JAY MILLER long past when roots were deep and ware) developers is very competitive, aect business location decisions, the region of available sites. hometown loyalty was strong. Too so a centralized location that can easi- but that in many cases they are ex- Of course, not all moves need to [email protected] many companies have passed from ly pull from two cities has a lot of value cessively costly and may not have the viewed as wins or losses. @millerjh parent to sibling to private equity for them right now.” promised eects,” wrote Upjohn re- For example, in September, Mar- rms that install professional man- According to Dennis McAndrew, a searcher Timothy Bartik. “ e new Bal Inc., a Geauga County thermoset “It’s a sign of the times.” agers focused on the bottom line. principal of Cleveland-based Silver- research suggests that much of this polymer maker, announced it had at’s the reaction of Richard Re- At the same time, some older com- lode Consulting, a site selection rm, consensus is justied.” outgrown a manufacturing plant in badow, executive vice president for munities are fully developed with lit- cities in Northeast Ohio aren’t insti- Rather, business owners are more Auburn Township and would be mov- economic development at the Great- tle room for their existing businesses gating bidding wars with neighbor- concerned that their moves ensure ing to an empty plant in Painesville. er Akron Chamber, to the decision of to expand. So when a company out- ing communities. the future growth of their business. Catherine Bieterman, Painesville’s 7signal Solutions Inc. to leave its grows its home, site searches don’t “In my experience, and I’ve been “I believe that business leadership economic development director, said downtown Akron space for oces in end at the city limits. doing this for 20 years, I’ve never of all shapes and sizes contemplates that Mar-Bal had come to Painesville Independence in Cuyahoga County. As for 7signal, it opened a sales changes driven by, ‘Where is it best ocials nearly four years ago to look e Akron Beacon Journal charac- and network operations center in the “The market for for me to operate; where can I be at a building that was vacated when terized it dierently. “Cuyahoga Coun- Akron Global Business Accelerator (software) developers is most successful; where can I gener- Core Systems LLC, an injection mold- ty won. Akron and Summit County with three employees in 2011, re- very competitive, so a ate the most prot; and certainly how er, closed up shop in 2013. She said lost,” reporter Katie Byard wrote. cruited to the Rubber City as part of can I get talent?’ ” said Deb Janik, se- the company was expecting eventual- ose are two very dierent points of its BioFinland Technology Bridge centralized location that nior vice president at the Greater ly to expand and was looking at both view on a relocation decision by a soft- Program. It is owned by JumpStart can easily pull from two Cleveland Partnership. building new and the less-expensive ware development company whose 25 Inc., the Cleveland venture develop- “If you have a business that is grow- option of nding a suitable existing employees will still call Northeast Ohio ment nonprot, and three Midwest cities has a lot of value for ing and your space cannot accommo- building. is year, it chose the Core home. e contrast demonstrates that private equity rms. them right now.” date your growth, you have to look,” Systems building in Painesville. while the world now sees a single North- Now, six years and a new CEO lat- Janik said. JobsOhio, the statewide economic east Ohio economy, on the ground the er, the company has outgrown that — Ray Leach, Jumpstart CEO, Northeast Ohio’s civic leaders are development nonprot, is providing a parochial “us vs. them” mentality per- space and decided that it will move on 7signal looking for ways to ease the impact of $500,000 revitalization grant to help sists in places. its 25 employees to Independence. It these intra-regional moves. Mar-Bal adapt the building to its needs. It’s a mentality that many civic expects that number will grow to 60 seen any instance of poaching, where “Other areas of the country have Painesville, Bieterman said, has given leaders believe needs to change for over the next three years. one community proactively pursues tools like regional revenue sharing Mar-Bal the option on an adjacent piece the region to grow. While Cuyahoga County and Inde- a company in another community,” and the like — that’s the holy grail of of land the city owns and the prospect of “ e whole point is that it is a re- pendence oered a package of nan- McAndrew said. “Most of the time cooperation,” Whitehead said. property tax abatement on that land gional economy,” said Brad White- cial incentives that had more money the incentives (communities oer) In the Minneapolis region, for ex- should Mar-Bal buy it and build on it. head, president of the Fund for Our in it than the Akron/Summit County are a minor consideration.” ample, communities contribute 40% While Geauga County is losing a Economic Future. “ e most import- oer — $600,000 vs. $425,000 — there at observation is backed up by of the annual growth in commercial bit of its tax base, Mar-Bal will retain ant thing is that we keep companies in is little reason to believe the dollars research. e Upjohn Institute for and industrial tax revenues into a some operations there. the region. But in order to do that, we made the dierence in business relo- Employment Research, a Kalamazoo, pool that helps communities within Tracy Jemison, executive director of have to have a philosophy that recog- cation decisions. Mich.-based think tank, recently re- the region that are struggling. the Geauga Growth Partnership, un- nizes we’re all on the same team.” “7signal has been vocal about their ported that while nancial incentives Northeast Ohio is not ready for that, derstands why Mar-Bal is taking some e 17-year-old Future Fund is a desire to be located centrally between have tripled since 1990 to $45 billion Whitehead conceded, but organiza- of its operations to Painesville. He told vehicle created by the region’s philan- Cleveland and Akron,” said Ray Leach, annually, that new money hasn’t giv- tions like his are beginning to look for Crain’s that the move was a good busi- thropies to strengthen the region by Jumpstart’s CEO, in an email. “So in en nancial incentives greater punch. solutions that help all parties — every- ness decision by Mar-Bal, and that he’s knitting it together economically. this case, I don’t think it’s just about “ e existing research on incen- thing from making it easier for talent to condent the building Mar-Bal is leav- For most companies, the days are the incentives. e market for (soft- tives is that in some cases they can get to jobs to better coordination across ing will be lled quickly.

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culinary expertise in-house. Two of  at sort of entrepreneurial think- INGRAHAM Ingraham’s culinarians honed skills ing is what the Indians were looking CONTINUED FROM PAGE 1 — from how to julienne a carrot to for, said Kurt Schloss, the Indians’ “I’ll go from Happy Dog how to properly cut a pineapple — to vice president of concessions. to Momocho to Barrio “It is so fast-paced that it can take earn a certi cation. And when those “Chef Josh has done an outstanding you away,” he said. “If you don’t take individuals move on to the second job, but not just with what he brings to just to make sure things control of it, it will take control of you. level of certi cation, they’ll have to the table, but what his team can do,” And that’s when you lose your job. I train someone seeking that  rst level Schloss said. “He’s creating a pathway are coming out how understand I can’t cook everything. — “a little ponzi scheme,” he added, for our young cooks to see a future in they’re supposed I’m only as good as my team.” with a laugh. this business. We want the next Dela- Ingraham, technically an employ- In the end, he wants Progressive ware North chef to come out of this to look. Quality ee of Delaware North, the Tribe’s Field to be a destination for talented building. He’s constantly working to concessionaire, is a fast-talking and cooks who in the o season will be how we can make that happen.” control is huge, passionate guy — not only about the welcomed at  e Q and FirstEnergy Ingraham tries to position himself and you can food he serves, but the health and Stadium because of the high stan- as much more than a chef. In many wellbeing of his sta .  e self-de- dards in place at Progressive Field. ways, he’s trying to rede ne how peo- only get scribed  tness guru, who joined the “ e talent pool is di erent in Cleve- ple view chefs, particularly those in Tribe in 2015, often is working out in land,” said Ingraham, a New England ballparks — they’re not all angry, out better.” the Progressive Field club- of shape, constantly inhal- Josh Ingraham house by 7 a.m., regularly ing chicken tenders over joined by members of his the trash can. Of course, sta . (He helped one of his typical concession fare chefs lose 80 pounds.) He will still have its place in launched a club, ChefsN- the stadium (somehow In- shape, with the goal of bring- graham admitted to ab- ing chefs together to help staining from hot dogs un- their communities. He even til July last season), but he wrote a children’s book said he wants to bring a about healthy eating called fresh approach to food at Bunny Mu ns and is in the the ballpark, particularly running to land on the cover by focusing on ingredients of Men’s Health as part of its sourced within a 50-mile “Ultimate Guy” contest (he radius.  nished in the top 10 a few Going forward, he envi- years back). sions a complete redo of As for his day job, he’s not the Terrace Club — the just about slinging hot dogs. club’s a la carte restaurant Ingraham is responsible for oversee- Ingraham penned a children’s open to the public — into something ing the entire dining experience at book about how Bunny Mu ns that could rival any of Cleveland’s top Progressive Field — from concocting and friends saved the day with eateries. Also, he’s not one for gim- creative dishes like the candied short carrot mu ns. (Contributed photo) micks (though the candied short rib rib apple he debuted during the 2016 apple, Ingraham insists, was delicious). postseason to working with acclaimed “ e biggest challenge is ‘What’s chefs like Dante Boccuzzi and Eric native, who before coming to Cleve- next?’ What can we do next to posi- Williams to translate their concepts land worked as the executive chef for tively in uence our surroundings?,” into the ballpark environment. the Boston Symphony Orchestra and Ingraham said. As for last year — his But most importantly he’s a teach- before that the luxury suites chef for  rst season with the team — he said, er — or, if we’re talking sports, a the TD Garden in Boston. “It was tough. It never wanted to end. coach. “I came from Boston, where we had I’ve done football, hockey and bas- During the o season, Ingraham some pretty good cooking schools ketball. Nothing is like baseball or developed an in-house training pro- close by. I had a lot to pull from. Here, working the World Series.” gram dubbed the Food Intelligence there are a lot of hard workers, but it’s Last year’s success on the  eld and Team, or FIT, aimed at developing on me to train them,” he said. sudden surge in attendance late in

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the season was a challenge for Ingra- ham and his sta . For one, the club’s TAX LIENS deep playo run siphoned about a The Internal Revenue Service filed Date filed: Feb. 9, 2017 month from the o season, when tax liens against the following Type: Employer’s withholding much of the prep work and hiring businesses in the Cuyahoga County Amount: $11,512 takes place. Recorder’s Oce. Liens reported Moreover, he’ll be tasked with re- here are $5,000 and higher. Dates Mic Ray Metal Products Inc. ning the Indians’ already-complex listed are the dates the documents 9016 Manor Ave., Cleveland concession o erings because of the were filed in the Recorder’s Oce. Date filed: Feb. 9, 2017 expected inux of fans. rough late LIENS FILED Type: Employer’s withholding, March, for one, the Indians sold 1.3 unemployment million tickets — a number the club Biskind Contract Cleaning LLC Amount: $10,129 didn’t reach until July 22 last year. As 6777 Engle Road, Suite 1, Cleveland such, the Indians aren’t getting terri- Date filed: Feb. 9, 2017 A&J Engineering LLC (Arrow Metal bly adventurous with new food o er- Type: Employer’s withholding Forming) ings this year. Ohio City’s Market Gar- 8219 Almira Ave., Unit E, Cleveland Amount: $331,002 den Brewery, though, will be the 13th Date filed: Feb. 9, 2017 local restaurant to serve its fare in the A Child’s View Inc. Type: Employer’s withholding, ballpark, joining Melt Bar and 24161 Lorain Road, North Olmsted unemployment Grilled, Barrio, Great Lakes Brewing Date filed: Feb. 9, 2017 Co. and others. Amount: $6,048 “We need to get better at getting Type: Employer’s withholding, people food quicker,” Ingraham said. unemployment, corporate income LIENS RELEASED “I’ll go from Happy Dog to Momocho Amount: $165,325 Ralph Siegenthaler to Barrio just to make sure things are R&R Mechanical Inc. 5584 Mayfield Road, Lyndhurst coming out how they’re supposed to 3519 E. 75th St., Cleveland Date filed: Nov. 3, 2011 look. Quality control is huge, and you can only get better.” Date filed: Feb. 9, 2017 Date released: Feb. 9, 2017 Progressive Field was one of the Type: Employer’s withholding, Type: Employer’s withholding early adopters when it came to bring- unemployment Amount: $10,174 ing local fare into the park, which is Amount: $119,157 certainly a challenging endeavor. It’s Network Providers Associates PC Ingraham’s job to work with these lo- Security Management Group Inc. 6200 Oak Tree Blvd., Suite 200, cal chefs and help them translate cer- 3740 Euclid Ave., Cleveland Independence tain recipes to the high-volume and Date filed: Feb. 9, 2017 Date filed: July 21, 2016 fast-paced ballpark settings. Type: Employer’s withholding, Date released: Feb. 9, 2017 “When you’re around people like unemployment Type: CIVP Josh, they make you better,” Momo- Amount: $47,538 Amount: $83,954 cho’s Eric Williams said. “at sense of drive, pride in your job, responsi- Heart Home Care LLC China Cat Holdings Inc. bility, accountability. You want to be 26250 Euclid Ave., Euclid 3299 Norwood Road, Shaker Heights around those people. People like Date filed: Feb. 9, 2017 Date filed: Aug. 21, 2009 Josh make you better at your job. e Type: Employer’s withholding Date released: Feb. 9, 2017 Ingraham is an award-winning rst time I met him, I got that feeling Amount: $19,516 Type: Employer’s withholding chef, and he hasn’t let the immediately.” complexities of working in a Williams added, “To be able to do A Bar & Kitchen LLC Amount: $30,361 big-league ballpark hold him what he does on a daily basis with all 850 Euclid Ave., Suite 110, Cleveland Prime IT Services Inc. back from trying new foods. those employees, recipes, food, his Date filed: Feb. 9, 2017 222 E. Washington St., Chagrin Falls (Contributed photo) family on that big of a stage is amaz- Type: Employer’s withholding Date filed: Sept. 13, 2016 ing. is isn’t the food court at the Amount: $17,649 Date released: Feb. 9, 2017 mall. is is the World Series run- ner-up Cleveland Indians, where the Blue Star Partners LLC Type: Employer’s withholding expectations are pretty high.” 28020 Miles Road, Solon Amount: $12,819

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From the Editor Readers suggest clever methods to shed the rust

I asked recently for your thoughts on alternatives to the term “Rust Belt” to describe our region. In my view, it’s time to throw “Rust Belt” on the scrap heap, shake its negative connotations, and embrace something that better re ects where we are and where we are going. Boy did you respond. Your ideas, via email, social media, on- line comments and face-to-face conversa- tions, were smart, insightful and, in some cases, downright funny. In the latter cate- gory, there were a few “Sansa” Belts (a nice place to retire!) and even its rst cousin: Need a Bigger Belt. (Not bad as our world- class culinary scene continues to ourish.) ere also was a slightly defensive “Region Elizabeth at’s a Bit Sensitive About Being Called Rust McIntyre Belt.” (To which I have to say, if the belt ts …) Some of you advocated going beltless: “Heartland,” “Breadbasket” and “Heart of America.” ere was “Reversible Belt,” which would keep us in fashion Editorial for both of our seasons. And “Have Another Belt,” which pre- sumably indicates a celebratory toast, not drowning our sor- rows, now that we have an NBA championship under our belt. A fair number of you embraced the rejuvenation narrative for the region that includes Cleveland, Bualo, Pittsburgh, Detroit, Milwaukee and Chicago: Bounce Back Belt, Rebirth Belt, Rally together Comeback Belt. Others were aspirational: Trust Belt. Land of Pleasant Living. Northern Enterprise Zone. For almost a decade, the Cleveland Indians’ lackluster atten- the rst time in 2017, the atmosphere will be noticeably dier- Reader Dan Yurman pointed out that shaking bad branding dance has been a story that just wouldn’t die. Over the years, ent. After falling a game short of glory last year, there’s unn- like the Rust Belt is dicult because it’s organic and entrenched. Tribe brass talked at length about improving the so-called fan ished business. And it’s not just up to Terry Francona’s roster, He recounted the moniker that has haunted his college alma experience — new food oerings, giveaways, renovations, but all of Cleveland. mater, Fairleigh Dickinson in New Jersey, since the 1940s: cheap seats and a mega-scoreboard — to lure more fans “Fairly Ridiculous.” through the gates. Unsurprisingly, the team’s on-eld perfor- “Although the college has since thrived and continues to mance was the X-factor. grow, it has never really outlived its bad nickname,” he wrote. e Tribe has done its part — both on the eld and on the Get it done “… Cleveland needs to come up with a brand name that makes business side — so, Cleveland, let’s step up to the plate and ll Proponents for restoring the commercial docket in Cuyahoga people proud to associate themselves with it. … A good brand Progressive Field through (hopefully) October. County got a dose of good news recently from the Ohio Su- has to associate with a feel-good response.” Jason Kipnis, the Tribe’s second baseman, perhaps said it preme Court, and we’re hopeful local judges will be receptive to at sentiment was echoed by another reader, who wrote: best in a piece in e Players Tribune. bringing back what was essentially a separate — and successful “Perhaps we could look forward and ask, ‘What can we do bet- “If we do what I think we can do this season, it will be all the — court for complex business-related cases and disputes. ter than anyone else in this country? What have we got that no more sweet to look back on and tell your grandkids about if you A group of Cleveland attorneys has been lobbying the one else does?’ … I think what we’ve got that the whole world were a part of this thing from Day One,” Kipnis wrote. “Because state for the changes after Cuyahoga County Common Pleas wants is fresh water. Just because we haven’t gured out how to when it happens, and it will happen one day, I don’t want to say Court judges disbanded their commercial docket in 2015 fol- monetize it doesn’t mean it can’t be done.” the Indians did it. I want to say Cleveland did.” lowing the high court’s rejection of Judge Cassandra Col- Several readers agreed that embracing our most visible natural us far, the Tribe’s electrifying 2016 campaign has already lier-Williams, whom it deemed unqualified, from the docket resource was the way to go: Water Belt. North Coast. Freshwater Belt. been a boon for business in 2017. Toward the end of March, at the time. One advocated for acknowledging the obvious by simply season-ticket accounts were up 140% year-over-year (to 8,000), In short, there was a disagreement over who gets to preside calling the region e Great Lakes Belt. as Crain’s Kevin Kleps recently reported. Plus, the Tribe had over the court. “It ts the credible and distinctive test. Emotional? Maybe a sold 1.3 million tickets — a number the team didn’t reach until As Crain’s recently reported, the Ohio Supreme Court recent- little, as the water thing appeals to lots of people. Original? Not July 22 last year. ly amended rules to how the docket would operate — notably, at all, but that is also why it is credible and it ts our Great Lakes at, of course, is great news. But Cleveland — a city that put clarifying the qualication and appointment process for its (and NE Ohio) regional personality … genuineness,” he wrote. all business to a grinding halt during the Cavaliers’ champion- judges. “Any name for the area that is ‘too’ original and not genuine ship parade and curiously lled FirstEnergy Stadium during Previously, a common pleas court had to ask Ohio’s chief jus- does not t us. … Why can’t we simply start calling ourselves much of the Browns’ seemingly endless display of ineptitude tice to arm local judges to a commercial docket. Under the the Great Lakes Belt, with pride.” — can still do more. new rules, docket judges would be approved by a majority vote Annette Ballou, vice president of strategic marketing and com- ere’s something romantic about baseball. Each year — no of judges in the general division of the local court. munications at BioEnterprise, suggested positioning Cleveland as matter the Indians’ prospects — the home opener still feels like At this point, we’re hopeful the high court’s tweaks to the the Medical Capital of an Innovation Belt, or the Knowledge Belt. a holiday in downtown Cleveland. e streets (and bars, of rules — and providing clarity over local control — are enough Regardless of the name we use, the message from our readers course) are lled with revelers. It’s not unusual to see folks at to satisfy Judge John Russo’s court. is clear: We are not rusting away like scrap in a junkyard. We are high-brow establishments, like Blue Point Grille or even the But at this point, the drama has dragged on far too long and resilient and smart. We’re a medical Mecca. We have hope for Union Club, donning Tribe jerseys. it’s time to position Cuyahoga County — once again — as a our future and pride in our place in the nation. And we benet Often, it didn’t take long for that enthusiasm to wane. is good place to do business. After all, removing every little bit of from the largest group of freshwater lakes in the United States. Tuesday, April 11, when the Indians’ ll Progressive Field for red tape helps. And, nally, we’re no longer always seeing the glass as half empty.

Publisher and Editor: Elizabeth McIntyre ([email protected]) Write us: Crain’s welcomes responses from readers. Letters should be as brief as possible and may be edited. Send letters to Crain’s Cleveland Business, 700 West St. Clair Ave., Suite 310, Managing Editor: Scott Suttell ([email protected]) Cleveland, OH 44113, or by emailing [email protected]. Please include your complete name and city from which you are writing, and a telephone number for fact-checking purposes. Sections Editor: Timothy Magaw ([email protected]) CLEVELAND BUSINESS Sound o : Send a Personal View for the opinion page to [email protected]. CLEVELAND BUSINESS Contact Crain’s: 216-522-1383 Please include a telephone number for verification purposes. CRAIN’S CLEVELAND BUSINESS | APRIL 10 - 16, 2017 | PAGE 11

HOW BAD IS THAT LEAK?

Web Talk

Re: FirstEnergy and zero-emission credits Re: Indians and ticket brokers

Intermittent renewables are a fi asco in terms of They have to blame someone for fake tickets, fake Keep your assets safe by taking the time to ensure that problems CO2 reduction ... because cost-e ective batteries sellouts. Let me think of an easy target. Oh, yes, do not exist and it is necessary fossil fuels to keep blame the brokers. I've been an Indians season at the top of your building are not damaging your bottom line. lights on when wind is not blowing or sun is not ticket holder for 20 years — two seats. Every fi ve shinning. Wind and solar are just a high-cost years they look a for a new scapegoat. This year mystical placebo backed up by fossil fuels. ... it's the brokers. — Tad Carey Roong Corp. has eliminated asset damage due Carbon-free nuclear power is the only proven way to a leaking roof with practical solutions since 1946. for fast and safe decarbonization of modern grids, Is a big part of the reason for pulling back on as in France and Sweden. — Tim S. brokers due to what happened during the World Series? I wasn't able to get tickets through CAREY 216 • 881 • 1999 MEMBER: We have no public interest in supporting carbon normal channels, and the broker prices were way National Roo ng Roo ng Corp. www.careyroong.com credits to aging resources, even if they are out of my price range. With that said, Games 6 founded in 1946 Contractors Association carbon-free, if the same money can produce more and 7 were embarrassing. It was clear the the carbon reductions from new resources. It would crowd was pretty much 50/50. For a city and a take about two years to replace the FirstEnergy fan base that claims to be championship starved nukes if the money they are seeking were spent on and some of the best in any sport (which I'm part e ciency instead, and we ought to reward them for of), it was a sad sight. Any way you looked at it, doing that because it would save the customers we looked terrible on an international stage. billions of dollars in the long run. Ohio is building Maybe I'm naive, but I can't imagine that over 4,000 MW's of new natural gas and Pa. is happening in St. Louis, Pittsburgh, Milwaukee. building 10,000 MW's of new natural gas. Both Anyway, Go Tribe! — eriefan states have a glut of underutilized coal plants which are not economic to operate, but which Re: A special bond provide insurance of stability while we do what we ought to, which is to build as much wind and solar Having read the interview with Dan Gilbert by Crain's and conduct as much e ciency as we can, provided Detroit Business editor and publisher Ron Fournier, I it remains cheaper than fossil power. — nedford have a profound respect for both men — as sons, as a father, and embracing what matters most. Davis-Besse and all other nuclear plants emit huge Courage, commitment, and engagement on all quantities of waste heat, plus radioactive levels, the Gilberts live and share the true values of contamination. Why not take the money and build life. They get that each one of us has one ticket on giga-plants for solar panels? They employ far more this planet, that every day is a gift, and that we people and produce clean, cheap energy that will choose our own paths to take us where we become last for many decades. — 1solartopia1 the best of what we are. — Cary Mathews

Rocky River is hot spot for 2016’s biggest home sales By CHUCK SODER $57.6 million.  at’s down 11% from recently left town sold their homes in the 2014 total of $65 million. But August 2016: Former Cleveland Indi- [email protected] don’t get too worried about the local ans president and current Toronto @ChuckSoder housing market: Overall home sales Blue Jays CEO Mark Shapiro sold his actually increased in both 2015 and Bentleyville home for $1.27 million, No, Rocky River did not appear in 2016, according to the Northern Ohio just enough to make the print version the print version of the Wealthiest Regional Multiple Listing Service. of the list.  e former CEO of GE Suburbs list that we published last  e list includes home sales in Lighting shows up at No. 8: Maryrose September. Cuyahoga County and the six sur- Slyvester and her husband Michael But it's well represented on this rounding counties, but it’s dominat- sold their Moreland Hills home for week’s list: Largest 2016 Residential ed by Cuyahoga. Only 12 of the 37 $1.73 million nearly a year after she we bring clarity to Sales. homes in the print version of the list was named CEO of a Boston-based A total of six Rocky River homes are in the other counties. GE unit called Current. appear in the print version of the list, A few prominent executives who You’ll see members of the Lucarel- including the most expensive home li family, which runs Minute Men your business. sold in 2016: 22222 Lake Road. Geof- Sta ng, in the seller column at No. frey and Melissa Panteck bought the To see the list: Find the residential 11 and tied for No. 12 (but they still lakeside home for $2.95 million. sales list on Page 18 live in Northeast Ohio). If you’ve ever bought a car from  ere are some prominent buyers Brunswick Auto Mart, you in some on the list, too. Conor and small way helped nance Clare Delaney show up at No. the new home: Geo Pan- 18. Conor Delaney is head of teck is one of the founders the Cleveland Clinic’s Diges- of Brunswick Auto Mart, tive Disease Institute. the largest single dealer- Sam and Mary Rajan ship in Northeast Ohio. should be able to a ord the Overall, however, this $1.28 million Hudson home year’s list isn’t quite as that’s tied for 33rd on the list: glamorous as the last He’s co-founder of Cover- home sales list we pub- MyMeds, a medical technol- lished two years ago.  e ogy company that was just most expensive home sold sold for $1 billion. in 2014 went for $6.5 mil- And let’s not forget C. lion. And when you look at Lourenco Goncalves: The the full version of the list CEO of Cliffs Natural Re- (which includes all homes sources is on the digital sold for more than $1 mil- version of the list at No. Call 216-302-4769 or visit manchesterrbg.com/crains lion), the 2016 total was 43. PAGE 12 | APRIL 10 - 16, 2017 | CRAIN’S CLEVELAND BUSINESS The Dish: Susan Condon Love Saturation isn’t a worry for Ohio City restaurateurs Ohio City, to paraphrase a quote population who go out a lot. We’re about Silicon Valley, “is a mindset, Susan Condon talking all ages.” not a location.” Love is a According to Ohio City Inc., 17 is spring, those words resonate freelance new businesses opened in Ohio City with particular meaning. Within a writer covering in 2016. e breakdown was as fol- few months, at least seven restau- the restaurant lows: 35% food and drink, 29% ser- rants are opening, and several al- scene in vices, 24% retail, and 12% entertain- ready established dining spots are Northeast Ohio. ment. planning changes to their menus. “When you look at the breakdown, According to Ohio City Inc., the types of business that opened last restaurants set to open this spring happening in an already area home year are actually pretty diverse,” said and summer include Forest City to some 250 business and 9,000 resi- Ashley Shaw, Ohio City Inc.’s eco- Shue, 4506 Lorain Ave. (mid- to late dents? nomic development and planning April); Xinji Noodle Bar, 4211 Lorain Vibrancy to a saturation point, it manager. Ave. (May); Saucy Brew Works, 2885 seems, is a complicated question. ere’s another factor in restaura- Detroit Ave. (late spring); Bad Tom “Is there a saturation point? Yes, teurs’ faith that healthy growth can be Smith Brewing, 1836 W. 25th St. (ear- absolutely,” said Michael Hu, dean sustained. In 2013, Ohio City Inc. con- ly April); Citizen Pie, 2144 W. 25th St. of Hospitality Management at ducted a housing study that showed (summer); Bakerseld Taco, 2058 W. Cuyahoga Community College. “It all “immediate demand” for more than 25th St. (early April); and Jo Jo Carlo- has to do with supply and demand. 1,800 units of new housing. ni’s, 1526 W. 25th St. (spring or early It’s a function of not just the number “Since we conducted the housing summer). of residents, but also how much dis- study, there have been more than 200 Some of the restaurants with plans posable income they have, what their units of for-sale and rental housing afoot (or recently implemented) in- interests are, and the willingness of completed, and over 1,000 more clude the Plum Cafe & Kitchen, 4133 other individuals to go there.” units under construction or develop- Lorain Ave., now featuring an Asian a e quality of the entertainment The West Side Market draws 1.8 million visitors to Ohio City annually, ment, resulting in an investment of la carte menu and communal seat- value of the Ohio City area is the which means potential diners for neighborhood restaurants. (Ohio City Inc.) nearly $300 million,” Shaw said. ing; the Jukebox, 1404 W. 29th St., draw, he said. Hu of Tri-C said that good restau- launching a new menu soon; and “If there was a single restaurant the area,” said Xinji Noodle Bar own- proud to become a part of all that’s rateurs generally use their instincts Mason’s Creamery, 4401 Bridge Ave., in Ohio City that was extraordinary, er Shuxin Liu. happening there,” she said. and are “intimately aware of the de- now doing ramen soup bowl pop- but isolated and didn’t have much Liu said the burst of restaurant ac- She added that she is not worried mands” of an area. ups. around it, I would be less inclined tivity is welcomed. about the area becoming saturated In markets such as New York City Plus, Boaz Cafe, 2549 Lorain Ave., to go there,” he said. “(But) Ohio “Ohio City has a lot to oer,” he said. with restaurants. and Chicago, there is such a concen- from the owners of Aladdin’s, just City offers a great vibe. There’s an “I personally enjoy the night life. Ohio “What we do is very specic. If you tration of demand that well-run opened with an organic-focused energy. That 15-minute walk (to City feels alive day and night. You want ‘a slice,’ then we are not your restaurants are constantly reinvent- menu. and from your car) is entertainment don’t see that in other cities. ... e pizza shop.” ing themselves to remain in business, Of the restaurants soon coming to in itself.” more new restaurants the better, as James Miketo is co-owner of Forest he said. the area, only Bad Tom Smith Brew- e West Side Market is responsi- long as they really care about what City Shue. e business will oer “In cities like Cleveland, there will ing is taking over space where a ble for 1.8 million visitors to the area they put out. I don’t believe one food via vendors leasing the on-loca- be areas that take care of themselves restaurant had once been housed annually, 10,000 alone on Saturdays, (restaurant) can stand by itself.” tion kitchen, but the emphasis will be with organizations such as Ohio City (the old Weenie a Go Go). Bakers- according to Ohio City Inc. Claudia Young, co-owner of Citi- on shueboard. Inc. that extend the life cycle as long eld is going into what used to a Owners of some of the new estab- zen Pie, which specializes in pizza “ e selection of Ohio City was a as they possibly can,” Hu said. nightclub. e rest were vacant lishments aren’t worried about satu- and is expected to open in July, was strategic choice. Our location is a e smart owners, he said, know buildings. ration. drawn to Ohio City because of its vi- perfect location between both Gor- instinctively how business is going With this urry of activity, con- “I have been working in Ohio City brancy. don Square and Ohio City,” he said, and are always planning ahead. tinuing a decade of growth in the and Tremont over seven years now “Like our rst location’s neighbor- adding that he has no worries about “ e slowest antelope in the herd historic Cleveland neighborhood, (at Momocho, Ginko and Dante). I hood, North Collinwood, Ohio City saturation. “ e market is open to gets taken down by the lion,” he said. the question arises: Is too much understand the guest that’s dining in has a lot of heart and we are very fresh ideas. ere’s an inux of new “ e world is very Darwinian.”

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OFF THE CLOCK Love (and talent) is all you need

Mike Muratore (as John), Patrick Gannon (as Ringo), Frank Muratore (as Paul) and John Auker (as George) make up the local Beatles tribute Hard Day’s Night. (Contributed photos) For these Northeast Ohio rock ‘n’ roll dreamers, imitation is the sincerest form of flaery

By DAN SHINGLER [email protected] @DanShingler Not surprisingly, “Why?” is a question guys like Muratore get a lot. And ask anyone who’s been in a tribute act for any length of time and you’ll nd a verybody wants to be a rock star. common theme among their answers to that question. But some people have a particular rock star in mind. Howard Micenmacher might sum it up pretty plainly: After all, why be just any singer when you can be Neil “Honestly, just because of my pure love and obsession for Bruce Spring- Diamond? Why be any rock and roll bandleader when you steen,” he said, looking a little like Bruce even o stage at a Solon coee shop. can be e Boss? Or pick your favorite hair band shredder, Not that money is not part of the equation, of course. And, if you’re won- if that’s your thing and you’ve got the chops. It’s like your dering, booking a decent tribute band will probably set you back $2,000 to Eparents always told you: Be somebody. $3,000 — depending on the size of the band, how much equipment they Such are the thoughts that drive men — and the aiction does seem have to haul and how far they have to haul it. Some rules of rock ‘n’ roll nev- to be fairly gender-specic — to spend hours upon hours, until they’ve er change. amassed years of practicing not only the beats, notes and chords of their Also depending on the band, the money might be something that’s mere- favorite pop musicians, but often even their costumes, mannerisms and ly a necessity, or a big reason for putting the act together in the rst place. facial expressions. Sometimes even in Spandex, or wool. Most tribute band members have day jobs. Micenmacher will be happy If you think it’s easy work, enjoy your lemonade and think again. to sell you a Subaru or Volkswagen at a Ganley dealership, for example, and “When it’s 90 degrees on stage, and you’re wearing a wig and a suit — Gary Gomez — the man who puts the Neil in the local Diamond Project it’s pretty tough sometimes,” said Frank Muratore, better known to fans as ensemble — drives a truck when he’s not belting out “Sweet Caroline” or Paul in the local Beatles tribute band Hard Day’s Night. some other standard of an AM-Radio childhood, said his manager and Not only that, Muratore had to learn to play the bass left handed. He was al- bandmate Tim Richissin. ready an accomplished right-handed bass player, but Paul McCartney was not But few can aord or want to nance their acts out of their day-job — so Muratore spent more years perfecting his playing the other way ‘round. Hard Day’s Night’s show spans the pockets. And putting on some of these shows is not cheap. “People noticed,” he said. Fab Four’s entire catalog. SEE BANDS, PAGE 16 PAGE 14 | APRIL 10 - 16, 2017 | CRAIN’S CLEVELAND BUSINESS OFF THE CLOCK Camaraderie drives local Civil War re-enactors

By MICHELLE PARK LAZETTE re-enactor must buy ammunition pouches, the rie (the biggest buy), [email protected] canteens, and more.

It’s morning and rst call, so the First Sgt. Smith can hear the clang- men are stirring, getting up out of their ing and banging of equipment as oth- canvas tents. First Sgt. Jerey A. Smith er companies also get ready. Ordi- wears light blue wool trousers and his narily, the men start with a roll call, military-issue cotton domet shirt. It’s lest they nd themselves unaware that so rough, so cheap, that it still has a man isn’t where he’s supposed to be. sticks and stems in it. He can smell ba- Smith assigns duties: Some must con and the wood smoke of camp res. gather rewood, others draw water to It’s hard to know what’s a’coming ensure each man’s canteen is lled. He today. is is civil war. reckons that at any moment, they could be required to fall in and march It took Smith nine months to amass to battle. It’s July 1863. his gear, and his rst event was a Get- As rst sergeant, Smith’s primary tysburg re-enactment. He ended up duty is to take care of his men. He’s ap- borrowing a rie because he didn’t prehensive as to whether he can per- have one yet. Smith, a retired JCPen- A typical encampment pictured at form those duties to the standards ex- ney shipping and receiving manager, the 150th Anniversary of the pected. never served in the military. Battle of Cedar Creek in Virginia. “I felt like I could imagine what it Smith’s interest in the Civil War would have been like if I was one of cluding in New York, New Hampshire, dates back to his childhood. When his those (Civil War) volunteers o a farm Pennsylvania, Connecticut, and family would go on vacation near a or out of a dry goods store, not know- Maryland. Major events bring the Civil War battle eld, he was a glad ing anything about military stu at Regiment’s re-enactors together. tourist. It was at a re-enactment at Hale all,” he said. “Here I was, marching el- e majority of soldiers who fought Farm when he met 8th Ohio men. bow to elbow with another 30 guys. in the Civil War were volunteers. Twenty- ve years later, it’s the ca- The original Battle of Cedar Creek took place on Oct. 19, 1864. This en, I was lying on the ground, a ere truly was a Company B made maraderie that keeps him enlisted. re-enactment took place in October of 2014. (Photos by Je Smith) Confederate soldier taking my boots up of men from an Irish social club in “e whole thing about band of o. I had a moment where you actual- Cleveland, said Smith, a Berea resi- brothers, it holds very true even in experience of shared misery and eventually forego dialogue. In its ab- ly feel you’re living in 1863. e whole dent who has re-enacted since 1992. non-combat situations,” he said. shared camaraderie” that keeps you sence, one can hear the birds and the weekend went that way for me.” e greatest expense of Civil War omas M. F. Downes agrees. He has involved. clank of equipment. Smith, 64, is one of about a dozen re-enactment is the uniforms and marched as a Civil War re-enactor for 37 active members of Company B of the equipment, Smith said. All of it must years. As Colonel Downes, he heads the Colonel Downes has marched It’s when Downes, a lifelong Cleve- 8th Ohio Volunteer Infantry, centered be period-correct. Sutlers sell what National Regiment, militarily. alongside the men he leads in pouring land resident and a machinist for Tri- in Northeast Ohio. It’s part of an um- one needs in a variety of qualities: “Other than my wife, I’ve had rela- rain. In snow. In the heat. angle Machine Products in Valley brella organization of re-enacting “Anything from cheap, poorly made tionships with my re-enactors longer Any march begins with chit-chat. View, is marching somewhere with units called the National Regiment. stu to top-of-the-line, overly priced than anyone in my life,” he said. “Af- But, increasingly tired from carrying his re-enactor comrades that he feels e 8th Ohio is the farthest west; oth- stu,” Smith laughs. ter 37 years, you’ve pretty much done their gear and sweating in their wool closest to the Civil War soldier. ers are based along the East Coast, in- In addition to one’s uniform, a everything you’re going to do. It’s the uniforms, the men of Company B “In battle re-enactments, no one’s

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Interest in Civil War re-enactment “We’re set aside speci cally to has exploded at times, as when Ted connect people to the nation’s histo- Turner’s 1993 lm, “Gettysburg,” and ry,” she said of the National Park Ser- Ken Burns’ 1990 mini-series, “e vice. “Living historians play an im- Civil War,” were released, and when portant part in that. ey help to anniversaries of the war and its bat- humanize the people who participat- tles have been observed. ed in these historical events.” Lately, “there’s been a slow and She recalls a canon demonstra- steady decline in the numbers,” tion, where black powder canons Downes said. “Now we’re probably were shot o. back to where we were in the early “Just to hear one canon go o ... 1980s. It used to be nothing to have then to visualize 100 canons going o 6,000 to 8,000 re-enactors turning out for hours straight,” she said. “It really to the events. Now, we’re hard- hits home for a lot of people. You can pressed to get 4,000 to 5,000.” never truly recreate what it’s like, but Downes asserts that kids today are living historians help you get a little less interested in the hobby and also bit closer.” points to the increased price of the Preserving and honoring history is uniforms and equipment (it can now at the heart of why Smith and Downes run a hobbyist $1,000 and more) and re-enact, they say. The sun sets over the Federal camp situated on the battlefield at one of the changed tone of the nation to- “I think it’s important that we give the re-enactment sites in Middletown, Va. ward military and weaponry. (e people a sense of American history 8th Ohio does have extra equipment and this is only one of the ways to do how their legs hurt. eir backs hurt. 60s, it doesn’t look quite as authentic that those interested in the hobby it, and it’s a good way,” Smith said. eir shoulders hurt. ey tire, too, of as it should. at’s why I started the may use before they decide to make “When you walk into our camps, the sweat running down into their eyes. Facebook page and the website. In the investment.) you’re not going to see coolers. general, the interest is down with Meanwhile, so-called living histo- You’re not going to see boom boxes. “It gets to the point where your fo- young people. We are constantly re- ry events are increasing at the na- We try to maintain as close to what cus is putting one foot in front of the cruiting, and it’s dicult.” tion’s 417 parks, many of which have you would have actually seen walk- other and wondering when you’re It’s one reason the 8th Ohio is ap- connections to the Civil War, accord- ing into a Union war camp in the going to stop,” said Downes, 67. pearing at more local events this year ing to Victoria Stauenberg, park 1860s down to how we cook our food Downes’ rst books were Civil War including one in Burton, another in ranger and writer and editor for the and what we eat. is was the second books. Re-enacting oered the Zoar Village, and a living history National Park Service. More than 50 American revolution and it forever chance to feel what soldiers felt and event at the President James A. Gar- of those parks have had regular Civil changed the way we do things in this to understand what kept them going. eld home in Mentor. Some events War living historians and special country. It took 200-plus years to be- It was a very eye-to-eye war, Downes are full-scale re-enactments involv- events, she said. come a nation, and it’s important to getting killed; we can’t reproduce the explained. What motivated the men ing 15,000 or so re-enactors, others, “Civil War is what people tend to know how and why that came about.” mortal terror, so we’re not really get- to stand up and walk across a mile of small talks to the public. think about, but it (living history) is No one alive personally remembers ting the deep pit of the stomach feel, open ground into the face of canon Usually, re-enacted battles are expanding well beyond that,” she a Civil War veteran, Downes said. and we don’t want to,” Downes said. and musketry re? scripted, Downes said, requiring said. “At the National Park Service, “rough what we do, I can thank “But on a march, that’s what they did “at’s why I initially got into it,” plans for not only getting from point we’ve been increasing our programs, them by duplicating a little bit about more of than anything else. at Downes said. “e more I did it, the A to point B, but improvising when thinking of new ways to reach peo- what they have done, and the people hasn’t changed in 150 years. Dirt less I understood it. e soldiers were something goes awry. It all requires ple. In general, I’ve seen dierent who see us can remember what they roads are dirt roads. Heat and humid- young kids.” every soldier’s cooperation: “We’re time periods be reected through liv- have done,” he said. ity are heat and humidity. So we expe- e same can’t be said for many of make-believe soldiers,” he said. “I as ing historians.” At the St. Patrick’s Day parade in rience what they experienced. We are today’s re-enactors, though, Smith colonel have no authority over the ose living historians are park Cleveland this year, people lining Su- literally walking in their footsteps.” said. guys I command. I get to play colonel rangers themselves, groups that come perior Avenue thanked members of “e average age of the Civil War because they’re playing enlisted in for speci c events, and volunteers the 8th Ohio for their service. e soldiers taste sweat and dust. If soldier was 25,” he said. “When men. If I give somebody an order, to the park sites, Stauenberg said. “I didn’t take that for me,” Col. they’re thinking about anything, it’s you’ve got guys in their 40s, 50s, and and he doesn’t follow, game over.” She once donned a hoop skirt herself. Downes said. “I took it for the old boys.”

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“We have an 11-piece band,” said new trend in Northeast Ohio Richissin, who noted just like the real Neil Diamond, Gomez’s shows are By DOUGLAS J. GUTH Escape rooms have a diverse clien- Eliot Ness. Participants have an hour complete with their own band, horn tele, drawing bachelor parties, col- to nd the evidence and take down section and backup singers. [email protected] lege students and families looking the bad guy, but there is nothing Authenticity also has its price, and for new entertainment options. scary or violent about the challenge. the world of tribute bands is fairly A plucky team of brave adventurers About half of Applegate’s business is Perplexity’s puzzles and themes are strati ed. Some bands insist on al- prowl the twisting corridors of the an- from corporate clients who use the created for gamers age 12 and up. most totally replicating the acts and cient labyrinth, solving intricate puz- rooms to instill teamwork and critical “ere’s no serial killer room or performances of the acts they imi- zles in the search for the mythical Tree thinking in their employees. anything,” Molchan said. “e objec- tate, often doing famous concerts of Life. Can the courageous explorers e success rate of escape is under tive is for people to have fun whether note for note, wearing the exact same nd their way to freedom, or will they 20%, but that hasn’t hurt the busi- or not they win.” out ts as in the original performance. be ensnared in the maze forever? ness’ bottom line. Last year, the Cov- e Molchans launched their busi- Others don’t try as hard to look like is scenario has played out doz- entry location alone cleared $500,000 ness last April, designing all the puzzle the artists they mean to honor, or can’t. ens of times — with varying degrees in revenue, while the overall enter- challenges themselves. Gaming has Hard Day’s Night is in the former of success — at Trapped!, a Cleve- prise doubled the amount of visitors always been a family tradition, said Di- category — and given that all of the land “escape room” that is part of a Applegate had projected. ana Molchan, particularly team-based Beatles were in their growing trend of live interactive en- “We’re doing about 50 bookings online video games like “League of 20s in the era the trib- tertainment where brainpower, co- every week,” Applegate said. “People Legends.” When Bill Molchan and his ute band copies, it can operation and a dash of imagination like the adventure of it. It’s an innate son, Mike, tried an outer space-themed be tough for a bunch combine to make for a fun night out character of human nature to want to escape room in Houston, their shared of baby boomers. But with friends or a stimulating be thrilled in a way that doesn’t in- experience sparked the idea for a simi- Muratore and his team-building exercise. volve a roller coaster.” lar venture in Cleveland. bandmates go to great Trapped! has two locations — Cov- e escape room model was “e escape room business started lengths to be as much entry Road in Cleveland Heights and birthed in Japan a decade ago, as locked rooms, but transitioned like e Beatles of the an oce park in Middleburg Heights sweeping through the remainder of into puzzle adventures,” Diana Mol- early and mid 1960s as — with owner Alan Applegate ready- Asia and into Europe not long after. chan said. “In the story scenarios, they can. ing a third space in Willoughby. e Escape rooms like Trapped! and Per- you’re not watching a detective on “Our show is 6,000-square-foot Middleburg Heights plexity Games in Ohio City are now screen, you are the detective.” chronological of e venue has two rooms, one an “Indiana popping up in the United States, go- Corporate clients are also embrac- Beatles’ career, so we Jones” style maze and the other oer- ing by various handles such as Es- ing the challenge as well. Perplexity’s start with the suits like ing a bank heist theme. Players are cape the Room, Escape Games and include Cleveland Clinic, Progres- they wore on the Ed locked in a room and must solve puz- Puzzle Hunts. sive, Macy’s, American Greetings, Sullivan show,” Mura- zles and challenges in order to get out Immersive gaming has become in- Ernst & Young, Energizer, BASF, and tore said. “Sometimes within the 60-minute time limit. Simi- creasingly popular among consum- KeyBank. we go from the suits to the Shea Sta- Howard Micenmacher does his lar to other escape rooms in Cleveland ers with an appetite for an active, Trapped! owner Applegate is plan- dium jackets … en, for the second best Springsteen in Swamps of and throughout the country, Trapped! participatory experiences, said Di- ning a summer start date for his Wil- set, we start out with the full costume Jersey. (Contributed photo) mixes elements of theater and video ana Molchan, who runs Perplexity loughby escape room, and looks for- for Sgt. Pepper’s Lonely Hearts Club games with live-action puzzle-solving, with her husband, Bill, and their ward to preparing a whole new world Band.” stitch,” exactly like the cloths the hands-on props and special eects. three children. of fun for a wide range of customers. But, doing e Beatles also has its Beatles wore in their famous appear- “It’s like a board game come to Rather than unlocking a door, Mol- “e rise in this kind of interactive advantages, Muratore said, because ances. And, because e Beatles had life,” Applegate said. “It’s dierent chan’s escape room is centered entertainment is a clear indication there are so many Beatles tribute a very standard look for much of their from playing a game on your phone around completing a quest. One that people want dierent things to bands that making their costumes careers — by design — their overall or watching a movie. ere’s not a game has players investigating a cor- do,” Applegate said. “Groups will has become a cottage industry. Mu- look can be more easily copied. physical aspect to it, but it can be rupt city commissioner at the behest come out of a room and still be talking ratore said he can get many of the e Diamond Project takes a more heart-pounding.” of real-life Cleveland Safety Director about the experience an hour later.” costumes he needs made, “stitch for casual approach to looking exactly like

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regionally — we’ve played New York, Indiana, Pennsylvania, West Virginia … from the Palace eater in Indiana to Edgewater Live with 10,000 peo- ple. We’ve played some really cool places,” Richissin said. Micenmacher might have it easiest of all, though. After all, Bruce Spring- steen is probably pictured in most minds wearing jeans and … well, whatever shirt happened to t the decade, really. “Sometimes, I’ll wear black,” Mi- cenmacher said with a laugh. Also, unlike early Beatles concerts, Springsteen shows tend to be free- Presented by wheeling aairs. It’s doubtful e Boss ever did exactly the same show twice, so how could his tribute bands expect to do that? But that’s not to say that Micen- macher doesn’t take his performanc- Gary Gomez leads a Neil Diamond es very seriously. A performing musi- tribute dubbed The Diamond cian with bands like Al’s Fast Freight, Project. (Contributed photo) a songwriter in his own right and a huge fan of Bruce, the last thing he’d their hero. Gomez doesn’t try to look want to do is put on a performance like Diamond, though the band and not worthy of his idol. the outts are reminiscent of a Neil Di- And there are ways to get around amond show. But that’s not the point. an artist not doing standardized con- “He looks nothing like Neil, but if certs, too. you close your eyes you think you’re “Sometimes, we’ll perform an en- at a Neil Diamond concert … Gary tire album,” Micenmacher said. sounds exactly like Neil Diamond No matter how much the act looks when he sings, it’s amazing,” Richis- like the original performer or wheth- sin said. er the concert is following another Others must agree, because after a performance note for note, the goal is slow start in 2012 — one lady demand- still the same: the audience should ed her money back after learning the feel like it got to see its favorite band act was not the “real Neil” — e Dia- or artist from the past. mond Project now plays before audi- ere should be some suspension ences that number in the thousands. of disbelief, tribute performers say. “Over the last ve years, we’ve And that goes for the folks on the played more than 200 shows. We play stage as well as those in front of it.

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THE LIST Largest 2016 Residential Sales Ranked by price

THIS ADDRESS SQUARE FEET YEAR COUNTY SALE PRICE BUYER SELLER YEAR BUILT SALE DATE

22222 Lake Road, Rocky River, 44116 $2,950,000 Geoffrey M. and Melissa Panteck Ivette M. Immormino 6,361 April 29, 2016 1 Cuyahoga 2009

512 Arbor Falls Drive, Wadsworth, 44281 $2,300,000 512 Arbor Falls Drive LLC Gary & Sue Ellen Phillips 6,018 (1) Dec. 15, 2016 2 Medina 2012

809 Village Trail, Gates Mills, 44040 $2,300,000 Jason W. Savage and Din Sparano Village Trails GM LLC 4,306 June 30, 2016 2 Cuyahoga 1994

18801 S. Park Blvd., Shaker Heights, 44122 $2,000,000 Jennifer S. Grossman (trustee) Catherine Paris Biskind (trustee) 7,358 Feb. 16, 2016 4 Cuyahoga 1937

24224 Lake Road, Bay Village, 44140 $1,969,000 24224 Lake Road LLC Asha Brahmbhatt (trustee) 8,842 May 13, 2016 5 Cuyahoga 1992

2657 & 2675 Chagrin River Road, Hunting Valley, 44022 $1,900,000 Thomas M. and Nadia M. Wearsch Quentin and Elisabeth Alexander 9,396 Dec. 19, 2016 6 Cuyahoga 1949

60 East Easton Lane, Moreland Hills, 44022 $1,850,000 Hani K. Najm (trustee), Et al. Jocelyn Saltz (trustee) 6,632 Sept. 1, 2016 7 Cuyahoga 2005

10 Rydalwood Lane, Moreland Hills, 44022 $1,730,000 Carmie J. Stein (trustee) Maryrose and Michael Sylvester 8,967 Aug. 26, 2016 8 Cuyahoga 2000

23408 Lake Road, Bay Village, 44140 $1,700,000 Michael J. Herrick 23408 Lake Road LLC 4,299 April 22, 2016 9 Cuyahoga 2004

75 Rice Park Drive, Avon Lake, 44012 $1,700,000 Andre and Gayle De La Porte Linda and Randall Houlas 6,028 Dec. 22, 2016 9 Lorain 2013

21660 Avalon Drive, Rocky River, 44116 $1,650,000 Kaleb Dumot Jason S. and Lanee Lucarelli 3,776 Oct. 7, 2016 11 Cuyahoga 1930

2630 Deer Hollow, Hudson, 44236 $1,600,000 Michael and Cynthia Kelley Meledi B. Waters (trustee) 5,650 Nov. 3, 2016 12 Summit 1986

31856 Lake Road, Avon Lake, 44012 $1,600,000 Sly Robert Jason and Samuel Lucarelli 5,958 April 14, 2016 12 Lorain 2015

16900 S. Park Blvd., Shaker Heights, 44120 (2) $1,575,000 Robert F. and Jennifer C. Voelker Lori and Lawrence C. Musarra 13,282 June 30, 2016 14 Cuyahoga 1916

20728 Beach Cliff Blvd., Rocky River, 44116 $1,575,000 Robert E. Krueger Claire M. Langkau (trustee) 3,314 Aug. 5, 2016 14 Cuyahoga 1955

25880 Broadway Ave., Oakwood Village, 44146 $1,556,700 AMVF Holdings LLC Oakwood-Fdbts LLC 1,102 Dec. 29, 2016 16 Cuyahoga 1920

20950 Avalon Drive, Rocky River, 44116 $1,500,790 Robert M. and Allison M. Coale Geoffrey M. and Melissa Panteck 4,156 May 26, 2016 17 Cuyahoga 2003

2678 Eaton Road, Shaker Heights, 44118 (3) $1,500,000 Conor and Clare Delaney Ansir Junaid 7,441 May 17, 2016 18 Cuyahoga 1929

111 Ashleigh Drive, Chagrin Falls, 44022 $1,500,000 Kelly J. Barsham (trustee) Stephen S. Crandall 6,910 April 14, 2016 18 Geauga 2005

4287 St. Theresa Blvd., Avon $1,475,000 Jeremiah and Rachel Simons Julie Byrne and Daniel James 5,896 July 14, 2016 20 Lorain McMahon 2015

23724 Cliff Drive, Bay Village, 44140 $1,450,000 Michael J. Herrick Bridget M. O'Donnell 4,668 Feb. 12, 2016 21 Cuyahoga 2013

1080 W. Hill Drive, Gates Mills, 44040 (4) $1,402,500 Timothy D. and Elizabeth Q. Sheeler Jacqueline A. Rothstein 8,273 Nov. 4, 2016 22 Cuyahoga 1910

2731 Last Valley Lane, Hudson, 44236 $1,400,000 Vince and Catherine Ciccolini Rene and Ana L. Silva 5,410 March 23, 2016 23 Summit 2011

9820 Foxwood Trail, Kirtland, 44094 $1,400,000 Foxwood Trail LLC Marcus and Diane M. Marra 5,856 Aug. 23, 2016 23 Lake (trustees) 2006

285 Yacht Club Drive, Rocky River, 44116 $1,400,000 James A. Griffiths Raymond A. and Mary A. Griffiths 4,285 Oct. 27, 2016 23 Cuyahoga 2000

3225 Crabtree Lane, Hunting Valley, 44022 (3) $1,400,000 Robert and Pamela Norton Jennifer Deutsch 4,221 Jan. 22, 2016 23 Cuyahoga 1962

3145 Streetsboro Road, Richfield, 44286 $1,395,000 Joseph A. and Anna Marie Castrodale Philip L. Londrico 14,700 Sept. 8, 2016 27 Summit 1999

32900 Jackson Road, Moreland Hills, 44022 $1,393,500 Howard L. Lewis (trustee) Sydney J. and Manuel Cerqueira 4,923 Feb. 29, 2016 28 Cuyahoga 2005

821 W. Hill Drive, Gates Mills, 44040 $1,375,000 Pablo F. and Violette Recinos Stan Shulman 9,568 Oct. 20, 2016 29 Cuyahoga 1991

21911 Avalon Drive., Rocky River, 44116 $1,350,000 Giuseppe and Amanda Di Salvo Michael A. and Dawn M. Lehnowsky 2,512 June 1, 2016 30 Cuyahoga 1928

2839 Kersdale Road, Pepper Pike, 44124 $1,325,000 Alicia A. Fanning Paula R. Schwartz (trustee) 4,782 June 1, 2016 31 Cuyahoga 1984

2761 Sherbrooke Road, Shaker Heights, 44122 $1,300,000 Richard David Banyard Jr. and Diane Ned G. Huffman and Cynthia Wright 5,744 Jan. 25, 2016 32 Cuyahoga Benfer Ames (trustee) 1936

9225 Province Lane, Brecksville, 44141 $1,280,000 Qiao Yan Chen and Fat Yik Cheung Joan I. Allega 9,993 Dec. 20, 2016 33 Cuyahoga 1998

7503 Vinemont Court, Hudson, 44236 $1,280,000 Samuel M. and Mary P. Rajan Andre V. Bell 6,788 June 30, 2016 33 Summit 1992

1396 Sand Run Road, Akron, 44313 $1,280,000 William L. and Melissa A. Simmons Jennifer C. and Thomas P. Hull 6,208 July 8, 2016 33 Summit 1995

15325 Suffolk Lane, Chagrin Falls, 44022 $1,275,000 S. Sandy Satullo (trustee) Peter J. Ippolito and Margaret A. 7,217 Aug. 4, 2016 36 Geauga Schumann Ippolito 1995

70 Winding River Trail, Bentleyville, 44022 $1,272,000 William L. Kimmerle Mark A. Shapiro 4,646 Aug. 12, 2016 37 Cuyahoga 2003

RESEARCHED BY CHUCK SODER

This list includes home sales from Cuyahoga, Geauga, Lake, Lorain, Medina, Portage and Summit counties, as recorded by each county's auditor's office. The full list includes 67 sales above $1 million; it can be purchased at CrainCleveland.com. It does not include vacant land or sheriff's sales. (1) 9,628 when including finished basement (2) Includes two buildings (3) Includes two parcels (4) Includes two parcels and two buildings CRAIN'S CLEVELAND BUSINESS μ APRIL 10, 2017 μ PAGE 17 CRAIN’S CLEVELAND BUSINESS | APRIL 10 - 16, 2017 | PAGE 19

account growth,” Fraser said. substantial customer base.” Acquisitions have reduced the BANKS While there are always some ex- ere are some notable eects of number of banks operating in North- CONTINUED FROM PAGE 1 ceptions, Mackovack pointed out this evolution — or consolidation — east Ohio (15 counties) from 67 a de- that in terms of loan growth, commu- in the market. cade ago to 55 today, according to Duncan isn’t alone in that per- nity banks already are winning. Besides fewer banks being truly FDIC data. spective. Across the market, some smaller hometown banks, smaller banks are ei- Of the top 20 banks in Northeast Small and midsize banks across the banks are growing loans at 15%-20%, ther growing organically or through ac- Ohio, only 11 are based in the state market are xing their sights on grow- and there’s “no way” Bank of Ameri- quisitions. at increased size is letting today, down from 18 a decade ago. ing this year and attracting customers, ca is growing at a similar clip, he said. banks make larger loans they might not at, of course, includes large banks regardless of the impact of other Duncan Helmick According to the Federal Deposit have been able to do before, putting headquartered elsewhere in the state promising industry factors like corpo- Insurance Corp., community bank pressure on larger companies that will that might feel less local to customers rate tax reform or interest rate hikes. down some. And another spike of that revenue and loan growth are outpac- still work with local businesses. despite the location of regional oc- And attracting business clients is a sort is quite unlikely. Yet, stocks still ing the rest of the industry: in the A $15 million loan is something es because of their size or the prox- major strategy in that. are 30% higher on average than they fourth quarter of 2016, the 12-month the Home Savings of a few years imity of corporate headquarters, like were prior to the election, signaling growth rate of loan balances was 8.3% wouldn’t have been able to make; it Columbus’ Huntington Bank and 'Year of the community bank' great expectations for performance. for community banks, compared with was simply too much. But that’s a Cincinnati’s Fifth ird Bank. Farmers National Bank of Can eld, 4.8% for the rest of the industry. greater possibility today, Small said. Of the remaining 35 banks in the ere’s always a balance in draw- for example, is trading at about $13.30, Comparatively, that same loan is one market, only six aren’t local or at least ing both retail customers, who feed as compared to $10.40 on Nov. 8 and a Strong economy, banks the market’s largest regional banks based in the state. the bank with deposits, and serving peak of $15.05 in December. may not nd as attractive as the $250 With all banks in total, the North- commercial clients. Northeast Ohio’s economic recovery million loan a company the size of east Ohio market was composed 87% But a conuence of events in the Momentum has been slower than the rest of the Eaton Corp. might seek that a smaller of local or Ohio-based banks in 2006, banking market locally and across the country’s, yet steady, and that's helping bank would never be able to service. versus 73% today. country is helping fuel a push by small- ere’s a sense in the industry that drive local appetite for credit as busi- en, consider Northwest Bank, at makes the hometown play er, local banks to draw more accounts community banks have a lot to gain, nesses in this market are increasingly whose LNB acquisition, along with a even more meaningful to customers. with both retail and commercial cus- and possibly at the expense of bigger likely to borrow money to nance im- stock oering, expanded the bank’s “At the end of the day, the tomers alike. For business customers, companies. provements of their businesses. asset size, enabling it to serve credits small-business owner, the small real that means converting users of large “I think this is a real phenome- e growth potential has attracted between $20 million and $30 million estate developer needs access to cap- banks to their local institutions. non,” said Ben Mackovack, a manag- banks to Greater Cleveland that either today. e bank's legal lending limit ital," Mackovack said. "If a communi- e potential for growth is why ing member at Strategic Value Bank weren’t here before, or weren’t as active. six years ago was just $5 million. ty bank can leverage that in a more some are calling 2017 the “year of the Partners LLC, a bank investment For example, Cortland Bank, based ecient manner than a big bank, community bank." fund based in Beachwood, referenc- in its namesake city in Trumbull Fewer hometown options they’re going to win that business. A column in American Banker re- ing the potential for smaller banks to County, has been adding bankers in And I think that’s what we’re seeing cently made the case as to why: linger- claim more market share. Cleveland and has launched private is all means smaller banks are across the industry.” ing consumer distrust of large corpora- Technology costs have come banking services in recent years. doing business that just a few years Farmers National Bank of Can eld tions; the recent Wells Fargo scandal; a down, meaning more small banks Home Savings Bank of Youngstown ago they couldn’t touch, creating has acquired three small banks and presidential election featuring similar- have implemented the tech-driven has added a Northeast Ohio com- more competition for their larger an insurance agency in recent years, ly disliked candidates each with close services customers want. at’s lev- mercial banking president with an competitors. giving it a wider base to oer prod- ties to Wall Street; rhetoric by our cur- eling the playing eld with larger eye on Cleveland. Meanwhile, presi- “If (smaller banks) think a busi- ucts from and new services to court rent president that references on fake banks, Mackovack said. dent and CEO Gary Small has dis- ness owner has even $1 million to in- customers with. news and “alternative facts.” “But what it really comes down to is cussed the bank’s strategy of partner- vest, and that isn’t important enough Its legal lending limit is now close Financial rating agency Bauer Fi- the exibility of little banks to be re- ing with other groups, including for big banks, that could be an oppor- to $25 million. A loan of that size nancial Inc. embraced that tag in re- sponsive to customer needs,” he said. private equity rms, to nance larger tunity for them,” said Charlie Crow- would now be on the radar of local cent reports. It’s an appropriate des- And that's helping them win busi- loans that allow the bank to punch ley, managing director at investment competitors like Home Savings, ignation for both community banks, ness. above its weight class. bank Boenning & Scattergood. while still carrying appeal for PNC and even credit unions, said Karen Some banks already are seeing a Western Pennsylvania banks, see- “ey’ll say to a lending customer, we Bank and Huntington. And the bank Dorway, president and director of re- surge in general customer growth fol- ing similar opportunities, have ac- can do all this, plus we’re a home- has picked up relationships lost in search for Bauer, when considering lowing the election. quired their way into the market in town bank. We’ll give you quicker the shue of the FirstMerit Bank and the public’s perception of large com- First Federal Lakewood president recent years. Northwest Bank is one of lending decisions and a higher level Huntington merger. panies coupled with rising interest and CEO Tom Fraser said the mutual them. e bank acquired Lorain Na- of service.” Farmers is hitting its stride. And rates and the possibility for regulato- bank focused on improving custom- tional Bank in late 2014, gaining their at’s the proposition that seems to these other factors shaping and inu- ry relief and tax reform under Presi- er experience through 2016. e bankers and business relationships. be resonating in the market. Analysts encing the banking market locally dent Donald Trump — all of which bank saw signi cant customer acqui- “e Cleveland, Akron, Youngs- say bankers from larger companies, or and across the industry have com- stand to signi cantly bene t smaller sition in the latter half of the past town market, it’s gigantic,” said North- ones not based locally, will simply munity bankers like Farmers presi- and midsize banks. year, with year-over-year consumer west CEO Bill Wagner. “ere’s a lament they can’t make the home- dent and CEO Kevin Helmick opti- ose perspectives fed investor accounts surging by 70% and busi- strong history of manufacturing and town play because it could be the dif- mistic about growth. euphoria. ness accounts growing 26%. it’s very similar to the western Penn- ference to winning business or not. “ere’s a lot creating opportunity Stocks for smaller banks in partic- “Whether it’s less desirable behav- sylvania market, and that’s attractive And what’s more: that hometown for us right now,” Helmick said. “We ular surged 50% in the weeks follow- ior of large institutions or our own to us, plus the sheer size of the market. play is becoming more meaningful as are staying nimble in the market. And ing Trump’s election. eorts — we aren’t sure of the drivers ere are acquisition opportunities, fewer hometown banks work in the we're staying focused on business ose prices have since settled — we have seen an enormous shift in but also opportunities to attract a very market. customers to win deals.” REAL ESTATE CLASSIFIED Phone: (216) 771-5276 Copy Deadline: Wednesdays @ 2:00 p.m. Contact: Lynn Calcaterra E-mail: [email protected] All Ads Pre-Paid: Check or Credit Card

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Small Business -- People on the Move -- Middle Market 216-641-7897 [email protected] 216-771-5276 Call 440-922-6060 [email protected] PAGE 20 | APRIL 10-16, 2017 | CRAIN’S CLEVELAND BUSINESS AKRON Summit land bank gearing up for busy year By DAN SHINGLER bank’s) Side Lot program.” ability and maintenance costs all in units in total (including the 150 done could not guarantee that. e land bank has worked with so- one swoop, he said. so far). at runs until 2019,” Bravo Now, thanks to an IRS letter pub- [email protected] called side lots in the past, where It’s also necessary, because many said. lished in March, donors won’t have @DanShingler buyers apply to purchase primarily of the properties are more than Turning properties over to nearby to wonder. vacant lots in the city. Often, it’s an blighted — they’re safety hazards or homeowners has been working too, “ ey (the land bank) can now op- e Summit County Land bank adjacent homeowner who wants to worse. at’s also a reason that dem- he said. erate with condence that they are has some ambitious plans for 2017 — expand their property and eliminate olition is still necessary, he said. “We’ve had people create pocket exempt from any annual lings with and a new ruling from the IRS that a blighted property next door at the “We nd people who are squatting parks, recreate baseball elds and the IRS and that they don't have to should make it easier to secure prop- same time, Bravo said. So far, the in absolutely horrid conditions … open them up to the public. It really pay any federal tax. And they can erty donations. land bank has successfully processed ere were human remains in one of runs the gamut,” Bravo said. show potential donors a document As for the plans, the land bank is about 400 of those applications and the properties,” Bravo said. Now the land bank might have an- that can be relied on for deductibili- about to begin rehabbing homes, is working on the rest. e remains had been there so other asset to help it further expand ty,” Kim said. and helping would-be homeowners “ ese don’t have to be lots that long that only bones were left, illus- its work — a letter from the IRS that e process was not easy. It began and investors rehab others. we own,” Bravo said. “People can ap- trating just how long some properties basically guarantees a tax deduction in the summer of 2015, and even Kim “It’s not enough to just do demoli- ply for lots we don’t own, and we’ll have been in dismal condition and to anyone who donates property or concedes “it was a bit challenging.” tion in the community,” said land buy them and sell them to them.” creating problems for the communi- other assets to the organization, said But Bravo said it was worth it and bank executive director Patrick Bra- In such cases, which often involve ty, he said. Alexis Kim, an accountant with Wal- will help the land bank work with do- vo. properties with delinquent taxes or Since it began in 2012, the land ter Havereld in Cleveland who nors and potentially deal with the IRS e land bank is beginning its rst other issues, the county usually pays bank has razed around 150 proper- works with the Summit County Land if questions arise about the land rehab work now, but it will be a about $2,000 for a vacant lot, then ties, but that number is about to Bank and land banks in other coun- bank’s purpose or how it was run — month or two before it sees the fruits sells it to the neighboring homeown- spike, according to Bravo, who said ties. all of which had to be documented to of its labors. er for $200, Bravo said. the organization has received about Unlike 501(c) organizations, the get the recent letter. “ e next project we have coming If that sounds like a terrible deal $9.5 million — primarily grants from land bank does not automatically “It’s benecial, because if we’re out in the May/June time frame is for the land bank and the county, the state coupled with matching local have tax-free status for the purposes going to hold ourselves out to be tax where we will rehab houses and sell Bravo insists it’s not. e county funds — to amp up its demolition of donations, Kim said. While a do- exempt, we need something from the them,” Bravo said. “Or if you have a eliminates a blighted property, turns program. nor could probably argue — success- IRS so we don’t get sideways with home you want to acquire and rehab a delinquent property into one that is “We expect with that $9.5 million, fully — that their donation was wor- them … We had no determination yourself, you can apply for the (land again paying taxes and reduces its li- we’ll tear down between 500 and 600 thy of a tax deduction, the land bank from the IRS before this,” Bravo said. Richfield company cashing in on pop culture trends

By RICHARD WEINER a very specic niche market, said LI- MA’s Brochstein. [email protected] “ ey don’t have ‘big’ licenses like ‘Frozen,’ but they have a broad array Enter a Kohl’s, Hot Topic, Spen- of the top of these niche licenses, and cer’s or any one of two dozen brick- really play on the whole trend-spot- and-mortar or online stores, pick up ting thing — what is starting to get a Pokémon, “Better Call Saul” or “ e hot, what might be o the beaten Walking Dead” coee mug, and look path,” Brochstein said. “ ey play to at the bottom. Chances are that mug, the teen and adult market, where li- and hundreds of other licensed nov- censes depend on being smart about elty collectibles and gifts in those coming trends, and they seem to be stores, are the product of Richeld’s doing well with it.” Just Funky. e secret to obtaining the right li- U.S. retail sales of licensed mer- censes, Brochstein said, is establish- chandise totaled $138 billion in 2015, ing relationships with license grant said Marty Brochstein, spokesman holders. But nothing in the pop-cul- for the International Licensing In- ture market is certain — fads can dustry Merchandisers’ Association. come and go in a heartbeat. Just Funky’s “entertainment/ charac- “ at’s the nature of tying your ter” market segment totaled $43 bil- products to pop culture, which is lion in U.S. retail sales, according to perilous,” Brochstein said. the association. Sahil Arora agrees that establish- Less than ve years after members ing relationships with license grant- of the Arora family started the com- Just Funky puts some of its wares on display at its new headquarters in Richfield so customers can check out ors is key to the business. He also ap- pany in a garage, that business has the products. The display is also used at trade shows. (Sue Walton for Crain’s) preciates the positive things that grown sales “25,000 percent,” Sahil industry gures say about Just Funky. Arora said, though the company de- Birds candy, which we sold to Spen- “ at’s our goal,” he said. clined to talk more specically about cer’s. My father had a connection Contractual obligations prevented nancials. there, and my mother was a designer, Arora from discussing too many spe- Just Funky sells its originally de- so it all made sense to us. e four of cics about licensing, particularly signed, licensed products to over us hand-packed thousands of pieces specic nancials, but he did say that 30,000 stores and chains, and licens- of that candy.” it can be dicult to get good licenses, es product uses from hundreds of Since then the Arora family — fa- depending on who that brand has video games, musicians, TV shows, ther Raj, mother Shivani, and broth- worked with in the past. movies, cartoons, anime and more. ers Sahil and Pranav — have grown “For example, if a brand has e company is known through- their company to more than a hun- worked with a licensee for the last 10 out the industry for its originality, dred employees in Richeld, Colum- years, it becomes a little more di- said Steve Loney, founder and CEO bus and Delhi, India. Just Funky’s cult for us to convince them to give us of the online store Toynk. employees work in design, support, the license instead or concurrently “ ey have denitely changed the sales and fullment. e company with the other licensee,” he said. “We dynamic in glassware,” said Loney, uses outside international compa- Just Funky’s sample room is filled with hundreds of pieces of glassware. nd a way to get the licenses we who started his business 15 years ago nies to manufacture its products. need, but when we were a lot smaller in his small, Chicago-area apart- As a result of the company’s relent- their Delhi oce as well. It currently Pokémon products is “a huge and not as well-known, it was hard to ment. less growth, Just Funky in March employs 50, mostly in fulllment, Pokémon player” and the designer of get meetings with the big brands.” “You see a lot of their products in moved its headquarters and 30 of its but, like the other two oces, is in its Halo products plays that game. Once the company obtains a li- Hot Topic and other stores,” said Lo- employees from its original Wooster the midst of expanding. e key to success in the business cense, Arora said that it takes six ney. “Stores are lling up shelves site to Richeld. e Greater Cleve- “ ese are rough numbers,” added then revolves around what licenses months or so to develop a product with collectibles like glasses and land area simply provides a larger Arora. “We are hiring in all oces you get, said Heather Yee of ink- line, which must be approved by the mugs, and that wasn’t true before talent pool than the Wooster area, right now, and we are starting to look Geek, an online store that was an ear- licensor. It can take several iterations Just Funky came along. ey have re- said Sahil Arora. at expanding into Europe.” ly Just Funky customer. to get the design to everyone’s liking. ally expanded that market.” e Columbus oce, run by Pra- Sahil said that the company’s suc- “ ey have high quality products,” Shelves of products that didn’t quite Just Funky has come a long way nav Arora, employs about 20 people cess derives from its philosophy of Yee said. “ eir printing is very good, make it line company headquarters. from a little idea just a few years ago. and is the design center. Like the obtaining on-trend licensing proper- clear and crisp, and they come up e new HQ is set up for collabora- “We started the business in our Cleveland metro area, the Columbus ties, coupled with a design team fo- with really cool designs. ey know tion, and for even more expansion. house in Wooster in 2012,” said Sahil area attracted Just Funky because of cused on originality and connection their licenses, and they get really “We see a lot of growth,” Arora Arora, acting as spokesman for the its talent pool, said Arora. to the property. For instance, he said, good licenses.” said. “We will always be trying to g- family. “Our rst product was Angry Talent attracted Just Funky to open the designer of the company’s Just Funky works, and does well in, ure out ways to keep growing.” CRAIN’S CLEVELAND BUSINESS | APRIL 10 - 16, 2017 | PAGE 21 AKRON Filling up downtown Akron’s storefronts

The businesses of Brent Wesley of Akron Honey Co., left, and Gretchen Horinger of Do Good Yoga are next to each other on North Main Street in downtown Akron. ‘Pop-up program’ aiding small businesses and making city more walkable, livable The Akron Honey Co. and Do Good Yoga are just two of more than a dozen businesses helped by the Downtown By BETH THOMAS HERTZ Since creating those walkable Akron Partnership’s “pop-up” program, which helps small businesses find good locations on the first floors zones is a high priority, DAP works to of downtown buildings. (Photos by Shane Wynn for Crain’s) [email protected] cluster the pop-up businesses to- gether so they can become a destina- helping entrepreneurs like himself help other newcomers get started ue to develop more businesses and As Akron pushes to create more tion for consumers as well as feed o nd inroads that help them succeed and some are working with college wants to tie in to eorts to bring more walkable neighborhoods to help lure one another’s energy, said Suzie Gra- in the rst year or two of business. students through the University of residential units to downtown, as re- more residents downtown, one as- ham, DAP president. “ey have gured out how to pro- Akron’s Experiential Learning Center tail and residential bene t one an- pect of the plan, lling vacant store- “Having businesses that people vide a stepping stone not just nan- for Entrepreneurship & Civic En- other. It also is working with the De- fronts, is seeing success. can go in and out of is a really import- cially but also by tying us in to other gagement. e students get rst- Ho Development Co. to identify A program that began in 2015 to ll ant part of growing an attractive city,” resources locally and helping us hand insights into entrepreneurship local entrepreneurs who might be vacant storefronts in downtown Ak- she said. “When you have a cohort of build bridges,” he said. “It is not a sin- and the businesses get exposure to interested in being part of its reimag- ron by helping local entrepreneurs other retailers that they can talk to gle-faceted program. It is an ecosys- the student population. ining of the Landmark Building on get on their feet has launched three and work with, businesses come up tem of purpose and chance. It is a “is has become more like a fam- South Main Street and several other businesses in recent weeks, bringing with these really great ideas that add springboard.” ily than just businesses doing busi- nearby buildings. the program’s total to 13 — and all to the character of your city. ey Vadala also sees that ecosystem at ness,” she said. “It has become a “We would love to see how a pop- but one are still operational. build community and they make the work, noting that many of the entre- wonderful community.” up could potentially work in that Downtown Akron Partnership’s city a better place.” preneurs oer time and services to Vadala said DAP hopes to contin- project,” she said. “pop-up” program helps businesses DAP has seen that phenomenon nd good locations on the rst oor play out on Mill Street, where pop-ups of vacant downtown buildings and Sweet Mary’s Bakery, Apotheclaire then subsidizes their rent for six (an environmentally friendly salon) months. Phase One of the program and Rubber City Comics are near one was funded by a $26,500 grant from another. Similarly, two of the three the John S. and James L. Knight newest pop-ups — Akron Honey Co. Foundation that wrapped up in Au- and Do Good Yoga — are together at gust. From July 2015 to August 2016, 106 N. Main St., in a neighborhood this phase helped position down- that includes the popular Luigi’s town properties to gain $221,250 in restaurant. e building has room for lease revenue over the terms of the more tenants, Vadala said. Corporate leases signed, and it brought 28 em- e other new pop-up is Akron ployees into the district. Yoga and Wellness, at 106 S. Main St. Phase Two, which began in Sep- in what is now known as the Hun- Training and tember, is supported by a $30,000 tington Building. e building, which commitment from the Burton D. had no retail tenants for a while, also Performance Morgan Foundation. About $20,000 recently added Levels Barber Studio, of that is for rent subsidies, and the another DAP pop-up. One retail spot rest is helping pay the salary of Chris- is still available there. Solutions tine Vadala, DAP’s director of busi- Although some people might think ness development. (e GAR Foun- that having two yoga businesses near dation also contributes to her salary.) each other is a conict, Graham does With a current investment of $8,400, not. downtown properties have gained “ere aren’t any (yoga studios) $117,888 in lease revenue over the currently in downtown, so we feel terms of the leases signed, and 15 they can both be successful and even employees have been brought into be able to be mutually bene cial by Corporate College® provides professional training and development the district, Vadala said. marketing with each other,” she said. Treye Johnson, program ocer for e only DAP pop-up that is no customized for your organization. the Burton D. Morgan Foundation, longer is business is Pressed for Suc- said the foundation is happy with cess, a dry cleaning provider that was how the program is coming along so on S. Main Street across from Lock 3. far. It made the investment because it Graham hesitates to call it a “failure,” ORGANIZATIONAL DEVELOPMENT wanted to foster the growth of viable however. TRAINING SOLUTIONS storefronts in downtown Akron, “is program basically allows •Business Communication •Management/Leadership •Sales which he said the foundation views people to try out their business mod- •Change Management •Professional Services •Supervisor Development as crucial to creating walkable neigh- el and see if it succeeds. If you try a •Customer/Patient Experience and Consulting •Teambuilding borhoods. business venture, and you do it in a “We want downtown to be a place way that is lower risk and you nd that is supportive of entrepreneurs that it does not work out, it is not a corporatecollege.com and continues to grow an entrepre- disaster,” she said. “It’s part of the neurial culture, and we think this purpose of the program.” 216-987-0234 program has a lot of potential to do Brent Wesley, owner of Akron 17-0035 that,” Johnson said. Honey Co., praised the program for PAGE 22 | APRIL 10 - 16, 2017 | CRAIN’S CLEVELAND BUSINESS ADVERTISING

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Dana Lusardo JoAnna Gyetko Co-Head of Client Operations Vice President, Accounting, Ancora and HR Ancora Ancora is proud to announce that Dana Lusardo has been promoted Ancora is pleased to announce that to Ancora’s Co-Head of Client JoAnna Gyetko has joined the rm Operations. With more than 25 years of experience as Vice President, Accounting and HR. She assists in the investment industry, Dana specializes in with the accounting functions of The Ancora Group Dan Hyland Joe Spidalieri providing client support services including account and she manages all Human Resource functions documentation and reporting activities. During within the organization. Mrs. Gyetko’s past President Chief Operations Of cer Dana’s seven year tenure at Ancora, she has experience includes nearly ten years of rm developed as a leader within the organization. operations within the nancial industry. JoAnna is Ancora Advisors LLC Congratulations, Dana, on a job well done! currently pursuing a Bachelor of Science degree in Business Management from Ursuline College.

Ancora is proud to announce that Dan Hyland Ancora is proud to announce that Joe Dante Iacozili Joseph Donato has been promoted to President, Ancora Spidalieri has been promoted to Chief Vice President, Head Equity Advisors LLC. Dan oversees all aspects of Operations Of cer in addition to his role as Trader Assistant Vice President, Trader the Intuitional business, including sales and Ancora’s Chief Compliance Of cer. In the role Ancora Ancora marketing, investment products and overall of COO, Joe oversees the various divisions of strategy. Prior to being named President, Dan rm operations. As CCO, he oversees all Ancora is pleased to announce that Ancora is pleased to announce that spent four years as Ancora’s Managing compliance policies and procedures for the Dante Iacozili has joined the rm as Joseph Donato has joined the rm Director of Marketing and Client Services, Ancora Family of mutual funds. Joe has Vice President, Head Equity Trader. His primary as Assistant Vice President, Trader. overseeing Business Development and continuously managed a wide range of responsibility is equity trading for Ancora’s He is responsible for the management, execution, Distribution, along with Institutional and Retire- responsibilities with professionalism and Institutional and Alternative strategies. His past and reporting of all aspects of the rm’s institutional ment Plan Services. We congratulate Dan on ease. Ancora congratulates Joe on his vast experience includes trading small and mid-cap equity trading. Mr. Donato’s previous experience his continued success! professional achievements! equities, trading within the Eurodollar term structure includes trading equities & equity options as well as and commodity futures. Dante earned a Bachelor of commodity futures, futures options, and foreign Matt Brigeman Tom Kropf Science degree in Finance from The University of currency. Joe earned a Bachelor of Business degree in Finance from Loyola University. He holds FINRA Financial Advisor Akron. He passed Level I of the CFA, and holds Co-Head of Client Operations FINRA Series 7, 55 and 63 Licenses.34, and 63 Series 3, 7, 34, and 63 licenses. One Seven Ancora licenses. Matt is a Financial Advisor at One Ancora is proud to announce that Victoria Moore Seven with over three years of Tom Kropf has been promoted to Anthony “TJ” DiSanto industry experience in the wealth Ancora’s Co-Head of Client Assistant Vice President, Family Wealth Advisor and Client Operations management eld. Matt’s nancial philosophy is one Operations. Tom primarily focuses Relationship Manager that focuses on the importance of incorporating a on report specialization, generating customized Ancora comprehensive nancial plan as a guideline to meet equity and xed income reports for advisors and Ancora all of one’s nancial and personal goals. Matt nds clients. He also assists in managing the client Ancora is pleased to announce that Ancora is pleased to announce that that one of the most rewarding parts of his job is service team and is responsible for day to day Victoria Moore has joined the rm Anthony “TJ” DiSanto, has joined the taking complex concepts and making them easier operational and client related functions. Tom has as Assistant Vice President, Client Operations. She rm as a Family Wealth Advisor and Relationship to understand, ultimately resulting in a client made many valuable contributions to the rm during is primarily responsible for providing administrative Manager. In this role, TJ assesses and provides achieving goals. his tenure with Ancora. We congratulate Tom on his and operational support to the Portfolio and Sales solutions to client’s investment goals and objec- continued advancement! Managers. Ms. Moore brings nearly twenty years of LAW tives. Prior to joining Ancora he was a Senior professional experience managing client correspon- Internal Wholesaler for a large investment manage- dence and providing support in all areas of trading Kenneth Callahan ment rm in New York. TJ earned a Bachelor of Arts including the transfer of assets and Required Partner degree in History from John Carroll University. He Minimum Distributions. Vicki holds FINRA Series 7 Collins & Scanlon holds both FINRA Series 7 and Series 66 licenses. and Series 66 licenses.

Callahan is a litigator who works in the complex commercial litigation, Crain’s People on the Move promotional feature showcases Northeast Ohio receivership, guardianship, white collar criminal defense and internal investigations job changes, promotions and board appointments. areas. Before joining Collins & Scanlon, Callahan Guaranteed placement in print, online and in a weekly e-newsletter can be was a partner with Buckley King’s Commercial Litigation practice, where he managed cases often purchased at www.crainscleveland.com/peopleonthemove. involving corporate investigations, white collar crime and business litigation. Before that, he served as a For more information or questions regarding advertising in Cuyahoga County Common Pleas Court Judge for this section, please call Lynn Calcaterra at 216-771-5276 or email: [email protected] 16 years. WWWSIGN UP FOR ONE OF OUR INDUSTRY NEWSLETTERS www.crainscleveland.com/newsletters

Sports Business -- Real Estate -- Health Care -- Manufacturing -- Small Business -- People on the Move -- Middle Market CRAIN’S CLEVELAND BUSINESS | APRIL 10 - 16, 2017 | PAGE 23 Source Lunch Phillip Ciano Principal, Ciano & Goldwasser LLP sider About one-third of Phil Ciano’s legal work is spent representing sports agents and agencies. Another third is spent working with doctors and physician practice groups. intel You could say Ciano has some experience dealing with inMARKETING, ADVERTISING & EVENTS INSIGHTS. headstrong individuals. ¶ “My partner (Andy Goldwasser) always laughs at me,” Ciano said. “ ‘You have your conference calls at like 5 in the morning with doctors, 11 at night with these agents, you’re texting 24/7 ... You go a change up your clientele.’ ” ¶ That’s not in Ciano’s plans, since he loves the Today’s Tip: work. Ciano and Goldwasser have been in business together for 17 years, and the pair also has a 50% stake in another Cleveland law firm, Rumizen Weisman. All told, the firms employ If there’s a chance a 10 a orneys, plus “a bunch” of staers, Ciano said. The la er was involved in a 2016 case that customer will look, featured the agent for Toronto Blue Jays slugger Jose Bautista. — Kevin Kleps make sure you’ll be seen. Five things You’re going to Los Angeles (the How demanding is your job? week of April 3) for an arbitration It’s very demanding. I think you gotta Not a bad start case. Tell me about the work you be uniquely suited. Your clientele are Ciano says his first big case with a do in baseball. people who are deeply engaged in sports agent involved Jay Danzi, who The work I do is very nichey. It’s really the service business — high-perform- represents golfer Jordan Spieth. the representation of agents and ing physicians that I’m representing Ciano worked with Danzi when the agencies in agent vs. agent disputes have demanding patients who are Gone are the days when one form of latter left IMG for another agency. or agent vs. player disputes, which is worried about their health and their all governed by the Major League condition, and how it’s going to advertising guarantees visibility. In order to Other notable clients Baseball Players Association. So it’s rectified. The agents, same thing — remain noticed and solidify your brand to an Ciano has also represented former all binding arbitration that’s part of they have very high-maintenance, audience, make sure you are utilizing several Indians players Brian Anderson the MLBPA. The same sort of high-demand-around-the-clock (Ciano’s brother-in-law at the time) structure applies for the NBAPA and professional athletes. They know advertising channels. Whether it be print, and David Dellucci in business the NFLPA. That’s a big part of my what they do in their practice, and online, through social media or email, you dealings. practice. they’re pressing that on you, so you don’t want to write o any opportunity to have to rise to the occasion. Family life That’s a pretty specialized field. gain a new client. Ciano has been married to his wife, How did you get into that? Is there one segment that is more Amy, for 24 years. They have two It’s really funny how it happened. I dicult to deal with? sons — Danny, 15, and Michael, 10. come from a family of six kids. My I would say they’re equally challeng- little sister married a professional ing, but in dierent ways. The agent Working o the work baseball player — you might side, my challenge with them is to The attorney likes to ride his bicycle remember Brian Anderson. He pitched try to stay one step ahead of them in an eort to “decrease stress.” in two World Series with the Tribe and on the chessboard, even though Michelle Sustar he won a World Series with the they’re my clients. They’re always Integrated Marketing Manager Darn you, John Elway Arizona Diamondbacks. They got negotiating with you, and they’re Ciano, who was a student at married and had two little kids. negotiating on the back end with Crain’s Cleveland Business Wittenberg University at the time, They’ve since split up. ... Brian was their dispute. My doctor clients, was in the Dawg Pound for “The being represented by Ron Shapiro, a these are very high-achieving, Drive” in January 1987. “It was legendary agent (and father of former competitive, brilliant people that I’m horrible,” he said. Indians president Mark Shapiro). (Ron representing. I have to constantly was) one of the great influences on remind them, “When I come and see me as a young lawyer. I met him at my you, I don’t tell you where to put the sister’s wedding, and I said, “I want to incision. Don’t tell me where to put How Crain’s can work for you: learn all about the agent business.” the incision. You can tell me what He said, “I’ll tell you what, when I get your problem is and I’ll tell you where ADVERTISING back to Baltimore, I’m going to have to put the incision.” They like that. my secretary reach out to you, and They get it, but it’s hard for them to Crain’s Cleveland Business account executives you can spend a day with me and relinquish control. literally follow me throughout an can work with you on an integrated advertising entire day.” So I took him up on it, and What’s the best part of your job? plan that utilizes several forms of marketing it was the coolest thing. Every day I wake up, a phone call can opportunities. change my life. To me, that’s the When you have a case the size of most exciting thing about my For more information, contact Nicole the Proformance case in 2016, practice. I never know what awaits Mastrangelo at 216.771.5158 or when there’s a high-profile MLB me when I wake up in the morning. I dispute over an agent who left don’t take it for granted. I’m very [email protected]. Lunch spot one agency for another, how much grateful and honored that people put TownHall time do you end up putting into the most important problems in their 1909 West 25th Street something like that? life in our hands. Cleveland It’s like being in any other trial. You CRAIN CONTENT STUDIO - CLEVELAND have to prepare witnesses, you have The worst part? The meal to prepare evidence, you gotta It is bone-crushing work. It’s seven Crain Content Studio – Cleveland can work with One had the Food Truck Tacos with travel, because all these things days a week. I’ve missed many family you directly to create a custom campaign that chicken, plus an organic soda; the either take place in New York or vacations. I’ve missed a lot of goes above and beyond traditional advertising. other had the Wild Tuna Poke, a cup another agreed-upon forum. You've holidays, and I’ve missed tons of Employing custom content can position you as of Tribeca Bone Broth and water. got to get witnesses coordinated weekends. But I have an incredibly from Toronto, the Dominican understanding wife and kids, and I’m an expert in your field and get you additional The vibe Republic to Cuba to Miami. That’s very grateful and blessed for that. brand recognition. The Ohio City hot spot was packed, real time-consuming. That case was They get it. as expected, on a recent Friday tried over a two-week period in For more information, contact Amy Ann afternoon. There’s still plenty of Philadelphia. I prepared for that case Is your phone on vibrate or do you Stoessel at 216-771-5155 or [email protected]. room, however, to get some work for probably three weeks, then two keep it on ringer all night? done during the lunch rush. (And try weeks of arbitration in Philadelphia. I keep it on vibrate, but unlike my the tacos.) By the grace of God, we finished the agent clients, I refuse to do the Tuesday before Thanksgiving. whole two cell phone thing, because The bill (Proformance, represented by Ciano, I think that’s way too pretentious. I’m $ 26.46, plus tip won $1 million in back fees.) sticking with one cell phone. HEALTH CARE FORUM

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