Xerox 4050/4090/4450/4650 Laser Printing Systems Message Guide
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XEROX Xerox 4050/4090/4450/4650 Laser Printing Systems Message Guide April 1995 720P93980 Xerox Corporation 701 S. Aviation Boulevard El Segundo, CA 90245 © 1991, 1992, 1993, 1994, 1995 by Xerox Corporation. All rights reserved. Copyright protection claimed includes all forms and matters of copyrightable material and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen, such as icons, screen displays, looks, etc. Printed in the United States of America Publication number: 720P93980 Xerox® and all Xerox products mentioned in this publication are trademarks of Xerox Corporation. Products and trademarks of other companies are also acknowledged. Changes are periodically made to this document. Changes, technical inaccuracies, and typographic errors will be corrected in subsequent editions. This document was created on the Xerox 6085 Professional Computer System using GobalView software. The typeface is Optima. Table of contents Introduction vii Document conventions vii Related publications viii 1. Compress command messages 1-1 2. Data Capture Utility messages 2-1 System failure or reload messages 2-6 3. Disk Save and Restore command messages 3-1 4. File Conversion Utility messages 4-1 5. General Floppy Utility messages 5-1 FLF messages 5-15 6. Forms Description Language compilation messages 6-1 7. Host Interface Processor messages 7-1 8. Interpress Font Utility messages 8-1 9. Operating System Software messages 9-1 OS level 0: Confirmation messages 9-1 OS level 1: Informational messages 9-7 OS level 2: Routine maintenance messages 9-37 OS level 3: Printer problem messages 9-59 OS level 4: System or tape problem messages 9-64 OS level 6: Job integrity problem messages 9-68 OS level 7: System problem messages 9-88 OS level 8: Probable severe software errors 9-93 OS level 9: Probable severe hardware errors 9-99 10. Job Source Library compilation messages 10-1 11. Purge command messages 11-1 12. Printer Subsystem Controller command messages 12-1 13. Queue Management messages 13-1 14. Scale command messages 14-1 15. Status File Creation Utility command messages 15-1 16. Status File Services command messages 16-1 XEROX 4050/4090/4450/4650 LPS MESSAGE GUIDE iii TABLE OF CONTENTS 17. System verification error messages 17-1 18. Finishing Configuration messages 18-1 19. HARDCOPY graphics printing command messages 19-1 20. Summary sheet error messages 20-1 Appearance error messages 20-2 Appearance warning messages 20-4 Appearance warning: 20-5 Appearance warning (page n): 20-5 Fatal error messages 20-8 Fatal Error: 20-8 Fatal Error (page n): 20-8 Informational messages 20-12 Master error messages 20-14 Master warning messages 20-20 Page error messages 20-21 System problem messages 20-22 System Problem: 20-22 System Problem (page n): 20-22 Appendices A. Xerox support services A-1 Service (U.S.) A-1 Xerox Customer Support Center (U.S.) A-2 Xerox Font Center A-3 Service (Canada) A-3 Xerox Product Support Centre (Canada) A-3 B. Problem solving B-1 Automatic job recovery B-1 Changing the form alignment B-3 Clearing a paper misfeed B-5 Clearing paper jams B-7 9-track magnetic tape drive problems B-21 180 cartridge tape system problems B-25 Stitcher/stacker problems B-28 Responding to a blank display B-29 Responding to a power failure B-29 Responding to rasterization messages B-30 Responding to a STATUS FILE NEARLY FULL message B-30 Printer does not respond to the system controller B-30 iv XEROX 4050/4090/4450/4650 LPS MESSAGE GUIDE TABLE OF CONTENTS Recovering after a power loss B-31 Recovering jobs B-32 C. Abbreviations C-1 Index INDEX-1 XEROX 4050/4090/4450/4650 LPS MESSAGE GUIDE v Introduction The Xerox 4050/4090/4450/4650 Laser Printing System Message Guide provides a description of messages that may appear on your system controller display or printed summary sheet, and the appropriate action or actions to take, if any are required. Refer to the Xerox Dynamic Document Interface Option Operator Guide for messages specific to the shared disk option (SD) of your laser printing system. This guide is intended for users who have some experience using a Xerox Laser Printing System (LPS). Document conventions This guide uses the following conventions: <> Angle brackets indicate keys on the system controller keyboard. Bold Bold is used for text you enter. italics Italics is used for variable information. UPPERCASE Uppercase letters are used for command and key names. Enter Press the Enter key to execute keyed-in commands. function key Press the function key to invoke the specified action. Do not also press the Enter key. Confirm [Y/N] This is a confirmation prompt that displays when you enter a command. Answer Y to complete the command processing and N to end it. CAUTION: Cautions appear immediately before any action or omission that may result in damage to your equipment, software, or data. WARNING: Warnings are associated with the safety of people. XEROX 4050/4090/4450/4650 LPS MESSAGE GUIDE vii INTRODUCTION Related publications You can find additional information related to the Xerox 4050/4090/4450/4650 LPS in the following publications. Publication Number Xerox 4050/4090/4450/4650 LPS Master Index 720P94030 Xerox 4050/4090/4450/4650 LPS Product 720P94060 Reference Xerox 4050/4090/4450/4650 LPS Installation 720P92990 Planning Xerox 4050/4090/4450/4650 LPS Command 720P94020 Reference Xerox 4050/4090/4450/4650 LPS Operator Guide 720P94000 Xerox 4050/4090/4450/4650 LPS Operator 720P93050 Command Summary Xerox 4050/4090/4450/4650 LPS System 720P94010 Administration Guide Xerox 4050/4090/4450/4650 LPS System 720P93080 Administration Quick Reference Card Xerox 4050/4090/4450/4650 LPS Print Description 720P94090 Language (PDL) Reference Xerox 4050/4090/4450/4650 LPS Print Description 720P93090 Language (PDL) Quick Reference Card Xerox 4050/4090/4450/4650 LPS Forms Creation 720P93990 Guide Xerox 4050/4090/4450/4650 LPS Forms Creation 720P93100 Quick Reference Card Xerox 4050/4090/4450/4650 LPS Operator 720P22070 Instructor Training Guide Xerox 4050/4090/4450/4650 LPS Operator 720P22080 Instructor Training Flipcharts Xerox 4050/4090/4450/4650 LPS Bypass Transport 720P22320 Instructions, V3.5/3.8 Xerox 4050/4090/4450/4650 LPS Bypass Transport 720P22340 Operator Training Guide Flipcharts Supplement Xerox 4050/4090/4450/4650 LPS Bypass Transport 720P22330 Operator Training Guide Supplement Xerox Standard Font Library User Guide 600P86174 Xerox Tape Formats Manual 600P86175 Helpful Facts About Paper 610P50497 Xerox Dynamic Document Interface 720P13680 Command Summary Xerox Dynamic Document Interface 720P13670 Operator Guide viii XEROX 4050/4090/4450/4650 LPS MESSAGE GUIDE 1. COMPRESS command messages COMPRESS (CP) command messages may appear during the process of compressing the system disk. This chapter lists and describes each CP message and provides appropriate actions, as required. Refer to your Xerox 4050/4090/4450/4650 LPS Command Reference for additional information. CP1010 COMPRESS now restoring the print file. You entered the COMPRESS command. The process has moved the print file to a different area of the system disk. Action None. CP1020 Now processing DP0: CP1030 Now processing DP1: CP1040 Now processing DP2: CP1050 Now processing DP3: You entered the COMPRESS command. The system is currently compressing the indicated disk pack unit. Action None. CP1800 COMPRESS processor aborting. You entered the ABORT command during the compress process. The system disk is partially compressed. Action None. CP1900 Insufficient working memory for COMPRESS. Not enough dynamic memory exists for the compress process. Action Contact your service representative to obtain additional memory capacity. CP2010 ENTER ‘A’ TO ABORT OR ‘C’ TO COMPRESS OTHER DISKS. You specified multiple disk IDs in the COMPRESS command. One of the system disks contains so many files that there is not enough internal memory to load the COMPRESS task. Action Enter A to abort compression or enter C to skip over the full disk and compress other disk IDs specified in the COMPRESS command. XEROX 4050/4090/4450/4650 LPS MESSAGE GUIDE 1-1 COMPRESS COMMAND MESSAGES CP2700 Invalid keyin. You entered the COMPRESS command incorrectly. Action Reenter the command correctly. CP2710 Keyins are not allowed at this time. The compress process started, and the system cannot process any other commands at this time. Action 1. Wait for the compress process to complete. 2. Reenter the command. CP2720 Invalid start command. You entered the COMPRESS command incorrectly. Action Reenter the command correctly. CP7010 Unable to compress this disk. Use DSR - COMPRESS mode. You entered the COMPRESS command. There is not enough internal memory to load the COMPRESS task. Action Compress the disk using the DSR task and selecting compressed object mode. CP9100 File integrity error. Edit and print CPR000.TMP The system detected a sector that was allocated multiple times and terminated the compress function. The system lists the sector in a special file (CPR000.TMP). Action 1. Print the CPR000.TMP error log to locate the problem. 2. Call your service representative and be prepared to provide the information contained in the log. 1-2 XEROX 4050/4090/4450/4650 LPS MESSAGE GUIDE 2. Data Capture Utility messages Data Capture Utility (DCU) messages may appear when entering DCU commands, capturing data, or playing back console activity. This chapter lists and describes each DCU message and provides appropriate actions, as required. DCU records console activity such as message displays and operator entries, and allows a redisplay or printout of this data. You can use the DCU to track and monitor system activity, and as a training tool. It is also helpful in analyzing system problems. Refer to the Xerox 4050/4090/4450/4650 LPS Command Reference for additional information on DCU commands.