East Kootenay EMERGENCY MANAGEMENT PLAN 2016

Participating Local Governments: East Kootenay Emergency Program Manual (for use by all RDEK Local Authorities)

Part Tab Contents • Separate Table of Contents provided for PART 1 navigation East Kootenay Emergency 1 • Overarching, administrative level emergency Management Plan plan for all local authorities • Separate Table of Contents provided for PART 2 navigation East Kootenay Emergency 2 • EOC support guidance document with hazard Management Procedures specific procedures for use by all local authorities 3 RDEK Rural Evacuation Plan 4 Elkford PART 3 5 Fernie Evacuation Planning 6 Sparwood (Added when completed) 7 Tobacco Plains IB 8 Evacuation Templates and Documents East Kootenay Emergency Program 9 Training and Exercise Plan Convergent Volunteer – Guide for Use 10 Convergent Volunteer – Registration Form 11 Policy Group Toolkit 12 Quick Reference Guides – EOC, ESS 13 14 15 16 PART 4 17 Emergency Plan 18 Supplementary 19 Documents 20 21 22 23 24 25 26 27 28 29 30 • Users to insert hard copies of key contacts PART 5 and resources Emergency Contacts and 31 • Source of information: Emergency Program Resources Website, local authority staff lists, local authority response agency lists

Record of Amendments

Date Amendment By Comment

Travis Abbey, Fully revised and reviewed by Emergency Emergency Services Coordinator, RDEK 01/09/2016 Full Revision Services staff, Emergency Program Coordinators, Coordinator Emergency Management Committees

Key Amendments Changed Plan name from “RDEK” to Plan Name “East Kootenay” Emergency Management Plan. Identified this plan as “Part 1” of a five Plan Structure part East Kootenay Emergency Program Manual Better delineation of the responsibilities of all local authorities, Overall Plan Clarity including the RDEK. Travis Abbey, More emphasis on collaboration Emergency 01/09/2016 amongst the local authorities. Services Removed historical inclusion of all Coordinator Removal of Emergency Management legislation, Legislation and including RDEK bylaws. This Bylaws from Plan information can be provided upon request. Identified all four First Nations bands as “Local Authorities” as per the potential First Nations outcome of the current Emergency Program Act revisions by the provincial government.

Distribution List

Regional District of East Kootenay – Cranbrook Office  Board Chair  Chief Administrative Officer  Chief Financial Officer  Manager, Building and Protective Services  Emergency Services Coordinator  Manager, Engineering  Manager, Communications

Regional District of East Kootenay – Columbia Valley Office  Office Manager

Columbia Valley Emergency Program  Emergency Program Coordinator  Deputy Emergency Program Coordinator  ESS Director  Windermere EOC (2 copies)  Director, Electoral Area F  Director, Electoral Area G  Village of Radium Hot Springs  District of Invermere  Jumbo Glacier Mountain Resort Municipality  Village of Canal Flats  a is nu irst ation  Shuswap Band  ______

Central Emergency Program  Emergency Program Coordinator  Deputy Emergency Program Coordinator  ESS Director  Central EOC (2 Copies)  Director, Electoral Area C  Director, Electoral Area E  City of Cranbrook  City of Kimberley  a am  ______

Elk Valley and South Country Emergency Program  Emergency Program Coordinator  Deputy Emergency Program Coordinator  ESS Director  Fernie EOC (2 copies)  Director, Electoral Area A  Director, Electoral Area B  Baynes Lake EOC  City of Fernie  District of Elkford  District of Sparwood  Tobacco Plains Band

Table of Contents

1. Policy Statement ...... 1 2. Authority ...... 2 3. Purpose and Scope ...... 3 3.1 Purpose ...... 3 3.2 Scope ...... 4 Figure 1- Scope of the East Kootenay Emergency Management Plan ...... 5 Figure 2 – Severity Levels ...... 6 Figure 3 - Four Levels of Coordination in BCEMS ...... 7 Figure 4 - Emergency Operations Centre (EOC) Organization Chart ...... 8 3.3 Situation and Assumptions ...... 9 3.4 Guiding Principles ...... 9 3.5 Emergency Program Components ...... 11 4. Management and Oversight ...... 13 4.1 Emergency Management Subregions...... 13 Figure 5. Map of Regional District of East Kootenay ...... 14 4.2 RDEK Board of Directors / Local Authorities ...... 15 4.3 Standing Committees ...... 15 4.4 Emergency Management Committees ...... 15 4.5 East Kootenay Emergency Program Personnel ...... 16 4.6 RDEK Emergency Services Coordinator ...... 17 4.7 Concept of Operations...... 17 Figure 6. Emergency Management Process ...... 17 4.8 Risk Assessment ...... 18 4.9 Risk Mitigation ...... 18 4.10 Response Planning ...... 19 4.11 Recovery Planning ...... 22 4.12 Ensuring Preparedness ...... 23 4.12 (i) Identify EOC Members and Alternates ...... 23 4.12 (ii) Establish EOC Facilities and Equipment ...... 24 4.12 (iii) Train EOC and Other Personnel ...... 24 4.12 (iv) Exercises ...... 25 4.12 (v) Advise Public on Preparedness ...... 25 4.12 (vi) Public Information Planning ...... 26 4.12 (vii) Evacuation Plans ...... 26 4.12 (viii) Mutual Aid ...... 26 4.13 Plan Evaluation and Renewal...... 27 Evaluation and Renewal Strategies: ...... 27 4.13 (i) Develop Record-Keeping System...... 27 4.13 (ii) Planning and Reporting ...... 27 5. Finance and Administration ...... 28 Appendix A: Key Terms and Acronyms ...... 29 Appendix B: East Kootenay Emergency Program Organization Charts ...... 34

1. Policy Statement All local authorities within the Regional District of East Kootenay (RDEK) have an obligation to enhance the safety and security of its constituents. It is, therefore, Board policy that the Regional District strives to reduce the likelihood and impact of emergencies and disasters and will encourage its member municipalities and First Nations to do the same. This includes:  Understanding the risks  Taking all reasonable steps to reduce the threat  Planning for both response and recovery  Ensuring site support teams and East Kootenay residents are prepared to act when needed  Continually evaluating and improving the plan

This Emergency Management Plan has been compiled for the use of those personnel involved in emergency management in all East Kootenay jurisdictions. It contains information and instructions on the manner in which emergency management will be conducted. It requires emergency response activities be managed using the British Columbia Emergency Management System structure and Incident Command System principles. To carry out Board policy, this plan establishes an East Kootenay Emergency Program consisting of Standing Committees, Management Committees and Emergency Program Coordinators. The Board acknowledges its responsibility to provide policy direction, be prepared to declare a State of Local Emergency, support training of the emergency management organization and provide adequately equipped facilities from which to manage the response to an emergency. The Board observes the East Kootenay Emergency Program has a major role in providing timely and accurate information to those affected by an emergency or disaster and to the general public. The Board also observes that a common outcome of many of the hazards covered by this plan is the evacuation of individuals from the affected area. The Board is committed to providing respectful support and aid to evacuees both while displaced and during the subsequent recovery period. The Board recognizes that the responsibility for Emergency Management outlined in this plan is shared amongst all local authorities, inclusive of municipalities, First Nations and the Regional District. The Board recognizes the RDEK Chief Administrative Officer as the responsible officer for the efficient and effective execution of this Emergency Management Plan.

Rob Gay Shawn Tomlin RDEK Board Chair RDEK CAO Date Approved: November 10, 2016

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2. Authority This Emergency Management Plan reflects the authority, requirements and guidance contained in legislation and regulations summarized in the following paragraphs.

BC Emergency Program Act and Regulations – 1993 The BC Emergency Program Act sets out responsibilities for emergency management within the province. All local authorities are specifically required to plan for emergencies. Future amendments to the Emergency Program Act and associated regulations will potentially identify irst ations Bands as a “Local Authority” and thus they will be recognized as such in this plan.

Section 6 (2) of the Act states that “a local authority must prepare or cause to be prepared local emergency plans respecting preparation for, response to and recovery from emergencies and disasters”. Furthermore, the Act requires a local authority to “establish and maintain an emergency management organization to develop and implement emergency plans and other preparedness, response, and recovery measures”.

The Act enables the Local Authorities of the regional district to prepare emergency plans and to delegate emergency management functions to its Emergency Management Committees.

The RDEK Board of Directors has created the East Kootenay Emergency Program to coordinate the fulfillment of the Emergency Program Act’s local authority requirements on behalf of the municipalities, First Nations and the Regional District.

BC Local Authority Emergency Management Regulation Under this regulation, Emergency Management Plans prepared by local authorities must reflect an “assessment of the relative ris of occurrence and the potential impact on people and property of emergencies or disasters”. In addition, under the Regulation, local authorities must “require a periodic review and updating of the local Emergency Management Plan” and “establish and maintain for all emergency response staff a plan of emergency response exercises and a training program”.

In summary, all local authorities are required to:

a. Assess the risks of major emergencies b. Plan for response c. Plan for support d. Plan for recovery e. Ensure training, exercises, and other forms of preparedness f. Set up and maintain a permanent emergency management organization, supported by appropriate emergency management committees, emergency coordinators and appropriate funding

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Local Government Act and RDEK Bylaws In accordance with the Local Government Act, the RDEK Board adopted Bylaw No. 1089, 2117, 2124 and amendments thereto, establishing subregional emergency program services. The Board also adopted Bylaw No. 1691, 2163, 2164 to implement the subregional emergency management programs and set out the management structure.

3. Purpose and Scope 3.1 Purpose This Emergency Management Plan provides the framework to create and maintain a cooperative organization managing risks from major emergencies and disasters that may affect the residents and stakeholders in the regional district. This document represents one component of the East Kootenay Emergency Program Manual that is divided into the following five parts:

Part 1 – East Kootenay Emergency Management Plan (this document) Provides over-arching emergency management guidance for all local authorities within the boundaries of the Regional District.

Part 2 – East Kootenay Emergency Management Procedures Outlines specific actions related to managing specific hazards and situations. These procedures can be utilized by all local authority EOCs during emergencies.

Part 3 – Evacuation Plans Provides guidelines for evacuations in each of the local authorities within the Regional District.

Part 4 – Emergency Management Plan Supplementary Documents Provides reference materials supplementing the overall Emergency Management Plan including training and exercise plans.

Part 5 – Emergency Contacts and Resources This section will be populated by each binder holder and will consist of a hard copy of current emergency resource contacts respective to their jurisdictional needs.

Parts 2 through 5 are of a fluid nature and thus will be periodically reviewed and modified by the Emergency Management Committees.

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3.2 Scope The scope of the East Kootenay Emergency Management Plan is depicted in Fig. 1, page 5.

All rural communities, municipalities and First Nations within the boundaries of the Regional District are included in this plan and maintain specific responsibilities related to its implementation.

This is an all-hazards plan. Whether considering a major wildfire, flood or severe storm, the cooperative approach and planning responsibilities under the plan remain consistent.

The plan acknowledges all incidents of potential severity defined by the four levels of emergency listed in Figure 2, page 6. The focus of this plan and the Emergency Management Procedures, however, is on site support for Level 1, 2 and 3 events.

There are six objectives that drive this plan:

1. Risk assessment 2. Mitigation 3. Response 4. Recovery 5. Preparedness 6. Evaluation

The British Columbia Emergency Management System (BCEMS) sets out four levels of emergency organization as illustrated in Figure 3, page 7. The scope of this plan addresses the “site-support” level providing policy direction to the on-site Incident Commander, coordinating resource requests from the site and managing all off-site activities.

Under BCEMS, the site support level uses the principles of the Incident Command System (ICS). First responder organizations should prepare separate emergency response plans for implementation at the site of an emergency.

All Emergency Plans of responders serving the Local Authorities within the RDEK, all supporting agencies, and the private sector are considered a continuum of this plan.

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Figure 1- Scope of the East Kootenay Emergency Management Plan

Feature Included in Scope Excluded from Scope

All RDEK Electoral Areas District of Invermere Village of Radium Hot Springs Village of Canal Flats City of Fernie District of Elkford City of Cranbrook Geographic City of Kimberley District of Sparwood a is nu First Nation Shuswap Band a am Tobacco Plains Band Jumbo Glacier Mountain Resort Municipality

Hazards All Hazards

Level 0 (handled exclusively at Severity Levels Levels 1, 2 and 3 the incident site level with dispatch/agency support)

Risk Assessment Risk Mitigation Response Plans Objectives Recovery Plans Preparedness Plan Evaluation

Site Response

Site Support Provincial Regional Response (EOC establishment if necessary) Coordination Support Levels

Provincial Central Coordination

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Figure 2 – Severity Levels

Severity Suggested Event / Situation Level EOC Staffing

Small incident None, though the Incident Command Post established Emergency Program Level 0 Coordinator may be Responding Agency can provide monitoring the necessary support situation.

Level 1 The Incident Commander requests site  EOC Director support beyond that which can be  Information provided by the responding agency Officer  Level 1 Or Liaison Officer  Operations Section A situation is developing that has Chief (from the potential to affect the population at large. agency most directly involved)  GIS Support

Level 2 Requires the expansion of the EOC Group  As per Level 1 to deal with emergencies that are of a plus: Level 2 larger scale or longer duration and may  Risk Management involve large evacuations or similar Officer extraordinary site support activities.  Section Chiefs (as required)  Policy Group

Level 3 Major incidents of large magnitude, long  As per Level 2 Level 3 duration, multiple sites or that involve plus: multi-agencies and multi-government  All EOC functions response. and positions (as required)

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Figure 3 - Four Levels of Coordination in BCEMS

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Figure 4 - Emergency Operations Centre (EOC) Organization Chart

Site Support Policy Group EOC Chart

Incident EOC PREOC /MROC Commanders Management Provincial Regional (single or unified) Coordination Level Site Level (Director)

Risk Management

Deputy Director Liaison Agency Representatives

Information

Public Information Media Relations Internal Information

Operations Planning Logistics Finance/Admin

Information Air Operations Functional Branches Situation Time Technology

Fire Damage Assessment Communications Resources Computer Systems Purchasing Police

Compensation Health Documentation EOC/DOC Support & Claims Facilities DOCs Emergency Social Services Security Advance Planning Cost Accounting Clerical Environmental

Engineering Demobilization Supply

Utilities Recovery Personnel Others

Technical Specialists Transportation

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3.3 Situation and Assumptions Situation While the Regional District is susceptible to many types of disasters and emergencies, the primary concerns are wildfire, dangerous goods incidents, and flooding. These events can have collateral effects sufficient to prompt the formal declaration of a state of local emergency as defined and controlled by appropriate legislation.

Assumptions  All residents, business owners and first responder agencies residing in the RDEK will respond to the circumstances of an emergency or disaster within the scope of their resources and will take steps to recover from the situation.

 Activities relating to major emergency prevention, preparedness, response and recovery will be guided by this plan.

 It is anticipated that local and provincial agencies with interrelated or shared emergency functions will work cooperatively under this planning structure. Each will maintain full authority in their respective jurisdictions.

Key Terms and Acronyms Key terms and acronyms used in this plan, or that you may hear in emergency management related conversation, are defined at Appendix A, starting on page 29.

3.4 Guiding Principles In undertaking the responsibilities for emergency management, the East Kootenay Emergency Program has adopted a number of basic principles.

Collaboration  An overarching principle in emergency management is that no organization succeeds alone. While each local authority is ultimately responsible for emergency events within their jurisdiction, the need for all stakeholders and jurisdictions to collaborate effectively and support one another is paramount.

 Each of the three RDEK subregions has an Emergency Management Committee to implement this Emergency Management Plan and to foster this collaboration. These committees are comprised of representatives from all local authorities as well as other stakeholders with a responsibility for emergency management in their respective programs.

The Emergency Program Organizational Charts are shown in Appendix B, starting on page 34.

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Partnerships

 Management Committees will continually seek and foster long-standing partnerships among the community individuals and organizations with a stake in emergency management, specifically neighbourhood groups, institutions, and businesses.

Comprehensive Approach

 The East Kootenay Emergency Program applies a comprehensive approach to the effort, addressing all hazards, all means of protection, and all objectives of emergency management.

 In addition to the requirements of BC legislation to prepare plans for emergency response and recovery, the East Kootenay Emergency Program embraces the concept of mitigation as a cornerstone of the East Kootenay Emergency Management Plan.

Permanent, Ongoing Plan

 The commitment to managing emergencies will be an ongoing part of the community as long as people live and work in the RDEK. Therefore, the emergency management organization recognizes the need for a permanent, ongoing emergency management planning process.

 In addition, the emergency management organization anticipates and prepares for personnel changes to ensure plan continuity.

Funding

 All local authorities fund the emergency management planning activities. In addition, the emergency management organization seeks other sources of funding such as federal and provincial grants.

 The emergency management organization will set priorities, equitably administer these funds according to needs throughout each subregion, and diligently monitor and regularly report on the use of all funds.

 For emergency response and support activities, the primary responsibility for costs incurred is borne by the local authority in which the incident occurs, with the potential to recover some or all of those costs from the provincial government.

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3.5 Emergency Program Components The East Kootenay (EK) Emergency Program works with all local authorities to ensure the fulfillment of Emergency Program Act obligations. The following chart provides a breakdown of the various components of an emergency management program and the associated responsibilities. These components are elaborated on in subsequent sections of this plan.

Emergency Program Comments Component Governance Standing Committees appointed by the RDEK Board Establish Emergency of Directors. Each Local Authority (LA) to be Management (EM) represented. Management Committees led by an Committees Emergency Program Coordinator. Appointed by Board to lead the EM Committees, Establish Emergency overseen by the Emergency Services Coordinator. Program Coordinators Each LA to identify a person responsible for (EPC) Emergency Management within their organization. Program costs shared through subregion Emergency Program Funding Management service, budget approved by RDEK Board. Planning Hazard, Risk and Vulnerability Assessments Regional study completed in 2011. (HRVA) EK Emergency Program develops and maintains Emergency Management through input from EM Committees. Plan Approved by RDEK Board. Hazard / Risk Outside the scope of the EK Emergency Program. Mitigation Planning Each LA to develop in their jurisdiction. EK Emergency Program develops and maintains EOC Response Plan Emergency Management Procedures (Part 2 of the Program Manual) to be used by all LAs. Recovery Plan Within Part 2 of the Program Manual. EK Emergency Program oversees all regional ESS. ESS Plan Some municipalities maintain supplementary teams. LA to develop and maintain evacuation plans specific Evacuation Plans to their jurisdiction. EK Emergency Program to assist LAs upon request. Resourcing LA to plan to staff and lead an EOC for incidents within their jurisdiction. EOC Staffing Plan EK Emergency Program personnel available to assist in EOC planning and staffing EOC positions.

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Emergency Program Comments Component Resourcing (cont.) EK Emergency Program maintains 3 Primary EOCs EOC Facilities for use by all LAs. Reception Centre Responsibility of ESS Directors. Identification EK Emergency Program to maintain a Contact Management System. Resource Lists LA to provide content for the system through the Emergency Management Committees. Each LA expected to provide mutual aid EOC support Mutual Aid upon request during major emergencies. No formal agreements in place between LAs. Training and Exercises Training Plan (Part 4 of the program manual) outlines EOC training and exercise goals and strategy for the Emergency Program, maintained by the Identify EOC training Emergency Services Coordinator. requirements Basic EOC training coordinated for all jurisdictions as budget permits. Cost sharing opportunities sought for supplementary training. EK Emergency Program maintains database for all Identify training personnel engaged in program hosted training. participants LAs responsible to ensure appropriate personnel trained to meet their EOC staffing needs. See Part 4 - Training Plan Active participation from LAs expected in exercises. Exercise Program Plan LAs free to perform independent exercises if desired. Efforts made to piggy-back on other agency exercises. Emergency Program budget dependent as part of Exercise Design and Training Plan objectives. Delivery Designed and delivered in-house or contracted. Public / Stakeholder Awareness and Education Emergency Public LA to maintain emergency Information Public Information capacity. Activity suggestions to be brought Emergency Preparedness to EM Committees. Awareness / Activities LAs encouraged to initiate/host additional activities independent of the Emergency Program.

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4. Management and Oversight 4.1 Emergency Management Subregions By adoption of bylaws, the RDEK is divided into three emergency management subregions along Electoral Area boundaries as depicted in Figure 5, page 14. In each subregion, the emergency management team carries out the six objectives of the emergency management process. Consolidated versions of the establishment and implementation bylaws can be provided upon request.

Columbia Valley Subregion

a. RDEK Bylaw No. 1089 establishes a service within Electoral Areas F and G including the District of Invermere, the Village of Radium and the Village of Canal Flats to provide an emergency program. Note: Village of Canal Flats was included in the emergency program service by Letters Patent at time of incorporation. b. RDEK Bylaw No. 1691 provides for plan development and implementation and details the responsibilities of the Board, Standing Committee, Management Committee, Emergency Program Coordinator, Deputy Emergency Program Coordinator, and ESS Director.

Central Subregion

a. RDEK Bylaw No. 2117 establishes a service within the City of Cranbrook, City of Kimberley and the Electoral Areas C and E to provide an emergency program. b. RDEK Bylaw No. 2164 provides for plan development and implementation and details the responsibilities of the Board, Standing Committee, Management Committee, Emergency Program Coordinator, Deputy Emergency Program Coordinator and ESS Director.

Elk Valley and South Country Subregion

a. RDEK Bylaw No. 2124 establishes a service within Electoral Areas A and B, including the City of Fernie, District of Sparwood and District of Elkford, to provide an emergency program. b. RDEK Bylaw No. 2163 provides for plan development and implementation and details the responsibilities of the Board, Standing Committee, Management Committee, Emergency Program Coordinator, Deputy Emergency Program Coordinator and ESS Director.

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Figure 5. Map of Regional District of East Kootenay

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4.2 RDEK Board of Directors / Local Authorities The RDEK Board is responsible for the approval of the East Kootenay Emergency Management Plan and for the appointment of Emergency Program Coordinators, Deputy Emergency Program Coordinators and Emergency Social Services Directors to carry out the plan.

Local Authorities may delegate any of its powers and duties to an emergency management organization except the power to declare a state of local emergency.

The powers and duties of the RDEK Board with respect to emergency management are listed in the bylaws respective to each subregion as per section 4.1 of this plan.

Guidance on declaring a state of local emergency can be found in the RDEK Policy Group Toolkit (maintained by the RDEK Communications Manager) or the EMBC website.

4.3 Standing Committees Subregional Standing Committees are comprised of Electoral Area and Municipal Directors from the respective subregions.

Standing Committees recommend budgets, recommend policies, and report on the state of implementation of the bylaw within their subregion.

Standing Committees may delegate their powers and duties to the subregion Emergency Program Coordinator or Management Committee.

Some or all of a Standing Committee becomes the Policy Group should one become necessary in the course of Emergency Operations Centre activation.

For details on the powers and duties of a specific Standing Committee, consult the applicable bylaw respective to each subregion as per section 4.1 of this plan.

4.4 Emergency Management Committees Members include the Emergency Program Coordinator (EPC) as the Chair, the Deputy EPC, the Emergency Social Services Director (ESSD), the RDEK Emergency Services Coordinator, representatives of each local authority, and representatives of agencies having direct functional responsibilities during a major emergency.

Management Committees meet every two months, or as necessary to meet plan needs, to provide advice and guide the work of the Emergency Program Coordinators.

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Management Committee members may fill the key roles of an activated Emergency Operations Centre (EOC), however EOC staffing will be dictated by the nature and extent of the incident, its geographic location, and the availability of specific individuals. The local Authority Having Jurisdiction (AHJ) is responsible for the establishment and staffing of an EOC with support provided upon request from Emergency Program personnel and other local authorities.

There are several opportunities for advancing emergency management within the Regional District. Management Committees will, prior to the end of each calendar year, create Action Plans for the next year in support of this plan’s objectives and strategies.

Administrative support for Management Committees may be arranged through the RDEK Emergency Services Coordinator.

The Management Committee reports to the Standing Committee of the Board responsible for Emergency Management and advises on the development and delivery of the Emergency Management Plan.

For details on the duties of a specific management committee, consult the applicable bylaw as per section 4.1 of this plan.

4.5 East Kootenay Emergency Program Personnel Emergency Program Coordinators, Deputy Emergency Program Coordinators and ESS Directors are appointed in each of the subregions and engaged under contract by the RDEK, who administers the East Kootenay Emergency Program.

Emergency Program Coordinators are responsible to the RDEK Building & Protective Services Manager, reporting through the RDEK Emergency Services Coordinator.

Emergency Program Coordinators are responsible for all aspects of the Emergency Management Plan within their subregion.

For details on the duties of a specific Emergency Program Coordinator, consult the applicable bylaw as per section 4.1 of this plan.

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4.6 RDEK Emergency Services Coordinator The RDEK Emergency Services Coordinator provides oversight and support to the Emergency Program Coordinators and the Emergency Management Committees. All inquiries to the RDEK should go through this position.

Emergency Program Coordinators retain the authority to speak directly to the RDEK CAO on matters of importance or urgency. They will ensure the Emergency Services Coordinator and the Building & Protective Services Manager are advised as soon as possible. 4.7 Concept of Operations Figure 6 depicts the concept of operations for the East Kootenay Emergency Program. There are six objectives in this plan. The process may focus on any single objective at any time, but there is a logical flow in these steps. It makes sense, for example, to understand natural and technical risks before designing mitigation measures or planning for response.

The dashed line indicates this process is never-ending. There will always be a need to revisit each objective, to re-evaluate progress, and to improve services.

Figure 6. Emergency Management Process

1. Assess Risks

2. Mitigate Risks 3. Plan for 4. Plan for Response Recovery

5. Ensure Preparedness

6. Evaluate and Renew Program

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4.8 Risk Assessment Local Authorities within the Regional District make risk-based choices to address vulnerabilities, mitigate hazards and prepare for response to and recovery from hazard events. Risk-based means based on informed choices: communities make risk reduction choices based on the acceptability of consequences and the frequency of hazards.

A high-level, region-wide Hazard, Risk, and Vulnerability Assessment (HRVA) was completed by Patrick Downey Consulting in May of 2011 and identified three hazards with the greatest risk to the Regional District as a whole:

1. Fire – Interface and Wildfires 2. Flooding 3. Dangerous Goods Incidents

Local authority response agencies are tasked with further assessment and response planning related to hazards specific to their jurisdiction (ie, commercial and industrial operations).

Commercial and industrial operations are required to understand the risks and hazards posed by their business as well as associated emergency planning responsibilities. These responsibilities may include development and maintenance of emergency plans, the need to notify impacted local authorities of an emergency, provision of timely and accurate information when requested, and provision of a representative to the local or regional EOC.

For hazards on a more local level, the Emergency Management BC (EMBC) website contains tools that can be used in the HRVA process. These tools could be used to assist local communities and neighbourhoods in an effort to provide them guidance on developing their own emergency response plans.

4.9 Risk Mitigation Using the HRVA outlined in section 4.8 and other tools as guides, local authorities in the Regional District are responsible for the planning and funding of mitigation efforts in their respective jurisdictions to alleviate the identified risks.

Emergency Management Committees can recommend mitigation options to the RDEK Board of Directors through the Emergency Services Coordinator. As the options are pursued, the Management Committee will be kept up-to-date.

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4.10 Response Planning Planning for response includes:  developing Emergency Management Plans and Procedures,  establishing emergency operations centres (EOCs),  identifying resources,  preparing to issue warnings and,  planning for evacuations

Primary measures are the development of Emergency Management Procedures, mutual aid agreements, and resource inventories.

East Kootenay Emergency Program Response Principles

All support or response activities are based on:

 British Columbia Emergency Management System (BCEMS)  Incident Command System (ICS) principles  East Kootenay Emergency Management Procedures

EOC Response Goals for Each Subregion

 During emergency incidents that develop beyond the capacity of local responders, the Authority Having Jurisdiction (AHJ) is responsible to ensure an adequate and prompt support response to the incident and will establish an EOC as required.

 The leadership and staffing of the EOC is also a responsibility of the AHJ, with additional support needs provided by other local authorities and stakeholders upon request. East Kootenay Emergency Program personnel are to be made available to provide this support.

 A realistic goal for EOC staffing by East Kootenay local authorities would consist of the ability to provide sufficient personnel to support a Level 1 EOC activation as per Figure 2 of this plan. Activations above this level would most certainly require additional support from multiple agencies and jurisdictions.

 Requests for additional EOC support will be coordinated through the Logistics Section of the activated EOC and/or the RDEK Emergency Services Coordinator (or designate). The Provincial Regional Emergency Operations Centre (PREOC) can also assist in sourcing further support.

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Response Strategies

1. Verify Resource Contact Information  A Contact Management System to host all pertinent emergency contacts of support personnel and equipment will be developed and maintained by the East Kootenay Emergency Program. This contact information will be verified on an annual basis, in the early spring.

2. Update Agency Plans and Agreements

 Agency plans will be reviewed and revised to ensure coordination with the East Kootenay Emergency Management Plan and Procedures.

 In addition to first responder organizations such as the RCMP and fire departments, site support organizations will be included in these reviews, such as Emergency Social Services (ESS).

 Agreements with adjacent service areas, as well as local and provincial government agencies will be prepared and confirmed.

 Agencies and jurisdictions where agreements and/or collaboration are needed will be identified, such as with utility companies and others.

3. Plan for Evacuations  The East Kootenay Emergency Program will collaborate with all local authorities to develop evacuation plans, addressing such issues as notification, evacuation phases, site security, transportation and air and road evacuation.

 Regional District GIS staff will provide evacuation preparedness and response mapping support to the East Kootenay Emergency Program.

4. Facilitate ESS Program  ESS programs in each of the subregions will be led and coordinated through provision of an ESS Director. The subregion ESS Director will also collaborate with other local authority ESS teams to ensure a coordinated approach in supporting affected residents.

 ESS Directors are responsible to identify and train volunteer members and select / develop sites for Reception Centres.

 ESS plans for operating and coordinating Reception Centres in conjunction with Provincial ESS will be prepared.

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5. Update Emergency Management Procedures  Procedures for generic response in each of the EOC functions will be reviewed and upgraded.

 Procedures and special policies for hazard-specific response for EOC functions will also be reviewed and upgraded.

6. Flood Response  Flood Response is a local authority responsibility in collaboration with the appropriate BC government ministry. The RDEK maintains a Flood Response Unit for rural area flooding events and may provide support to other local authorities upon request.

 The East Kootenay Emergency Program will provide EOC support to local authority Incident Commanders for flood incidents upon request.

EOC Financial and Administrative Procedures

 EOC financial expenditures for operational requirements must be pre- approved by the PREOC by way of an Expenditure Authorization Form (EAF) where required.

 The RDEK Finance Department will provide direction on accounting practices necessary to conform to EMBC requirements for reimbursement for EOC activations relating to rural events. RDEK Purchasing Policies will apply.

 Member municipalities and First Nations will be responsible for providing the same financial direction to the EOC during emergency incidents within their jurisdiction.

 The EOC Director will carry out responsibilities in accordance with established local authority financial policies.

 Further policy direction will be provided by the respective Policy Group upon notification of a request through the current EOC Director.

 Declaration of a state of local emergency is the responsibility of the AHJ. The Emergency Management Procedures clearly describe the method of obtaining such a declaration in an expedient fashion.

Guidance on declaring a state of local emergency can be found in the RDEK Policy Group Toolkit (maintained by the RDEK Communications Manager) or the EMBC website.

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4.11 Recovery Planning Recovery refers to actions devoted to repair, replacement or restoration of essential infrastructure and services to the public and returning the affected area to pre-emergency conditions, including long-term reconstruction. Recovery planning starts immediately upon activation of an EOC.

Damage assessment and hazard mitigation is an essential pre-cursor to the re-introduction of evacuees to an area and to developing a comprehensive recovery plan. Subregion Emergency Management Procedures identify roles and responsibilities related to the recovery process.

The recovery phase may last about two years and the reconstruction phase may last up to ten years. Accordingly, it is anticipated that once the initial recovery actions are complete, the EOC will make plans to transfer responsibility for on-going recovery to the respective local authority in a timely fashion.

Following any event in which there is reasonable expectation that there may be unforeseen or delayed recovery issues, the EOC and/or the respective local authority will ensure the affected public is provided contact information for the provision of advice, information and support.

Recovery includes the physical restoration and reconstruction following a disaster. Actions may include the re-introduction of displaced persons, economic impact studies, counselling, financial assistance programs, temporary housing, and health and safety information.

Recovery Procedures are outlined in Part 2 of this manual: East Kootenay Emergency Management Procedures.

East Kootenay Emergency Program Plan Page 22

4.12 Ensuring Preparedness Preparedness actions ensure that individuals and agencies will be ready to react effectively in an emergency scenario. Primary measures include gathering equipment required to provide site support, individual and collective training, and exercising members of the EOC Group. Actions are wide-ranging with emphasis on coordination and training.

Strategies include the following: 4.12 (i) Identify EOC Members and Alternates  Each local authority is responsible to identify suitable EOC personnel and alternates from within their respective organizations.

 EOCs for emergencies and disasters that occur solely within a single jurisdiction are expected to be led by that respective local authority, with support as requested from East Kootenay Emergency Program personnel and neighbouring local authorities.

 For cross-jurisdiction events, a unified EOC will be established, with co-leadership and staffing working in concert.

 During times of heightened activity or risk (ie floods and wildfires) all jurisdictions are to consider retaining suitable staff on standby to cover their respective EOC staffing responsibilities.

East Kootenay Emergency Program Plan Page 23

4.12 (ii) Establish EOC Facilities and Equipment An EOC is a pre-designated facility established to coordinate the overall response and support to an emergency. East Kootenay emergency preparedness requires, at minimum, one primary and one alternate EOC to be established by each subregion.

The following EOC facilities have been established and are intended to be shared between local authorities as required. Maintenance and function of the primary EOCs is a responsibility of the East Kootenay Emergency Program. Alternate facilities are the responsibility of the establishing local authority:

Columbia Valley:  Primary - Old Windermere Firehall, 1035 Hwy 93/95  Alternate – Village of Radium Hot Springs Town Office, 4836 Radium Blvd

Central Subregion:  Primary – Telus Building, 45-12th Ave S, Cranbrook  Alternate – Board Room - RDEK Office, 19-24th Ave S, Cranbrook

Elk Valley and South Country:  Primary – Fernie Chamber of Commerce Building, 102 Hwy #3, Fernie  Alternate – Sparwood Fire Hall upstairs 479 Pine Ave., Sparwood  Alternate - Baynes Lake Fire Hall - 3550 Baynes Lake Dump Road

During large scale incidents (Level 2 and/or 3), or during multiple incidents in multiple geographic areas, the Central Subregion EOC may be activated as a “Regional EOC” to provide support to the local EOC in the other subregions.

4.12 (iii) Train EOC and Other Personnel The East Kootenay Emergency Program sponsors, funds and coordinates base level EOC training for all local authority emergency management personnel anticipated to be called upon in response to an emergency event.

The focus of training is to have a qualified group of personnel to staff an EOC and will be coordinated through the RDEK Emergency Services Coordinator and the subregional Emergency Management Committees.

The East Kootenay Emergency Management Training and Exercise Plan can be found in Part 4 of the program manual.

East Kootenay Emergency Program Plan Page 24

4.12 (iv) Exercises An active exercise program is a key element of the Emergency Management Plan. The RDEK Emergency Services Coordinator will oversee this exercise program in cooperation with subregion Emergency Program Coordinators.

Though this plan addresses site support, the East Kootenay Emergency Program recognizes that the majority of emergencies are handled solely at the incident site level. It also recognizes and accepts it has a role in coordinating first responder exercises as a way to assure an efficient and effective service across the Regional District.

The East Kootenay Emergency Management Training and Exercise Plan can be found in Part 4 of the program manual.

4.12 (v) Advise Public on Preparedness  Promote risk awareness among businesses and industries and provision of advice on how they can protect themselves and what to expect from the community and EOC.  Inform the public of risk assessment findings through established sources and organizations.  Hold a series of public presentations to present information and answer questions.  Arrange of a series of public meetings and handouts to explain the Emergency Management Plan.  Work with businesses and institutions to encourage Business Continuity Planning in major economic enterprises.

East Kootenay Emergency Program Plan Page 25

4.12 (vi) Public Information Planning Emergencies require prompt, effective and coordinated public information provided to those affected and the public as a whole.

Local Authorities are responsible for creating and disseminating emergency incident related information to both internal (LA staff and leadership) and external (general public, other agencies) audiences. This includes incident status updates, as well as evacuation related information.

To facilitate this function, Information Officers may be required within an EOC or directly at the incident site to provide support to the Incident Commander. Local Authorities may be requested to provide support to one another in this somewhat specialized capacity.

4.12 (vii) Evacuation Plans Emergency situations within the RDEK may require the rapid and efficient evacuation of at-risk residents. Emergency Program Coordinators will work with local authorities upon request for the development and maintenance of evacuation plans.

Local Authority Evacuation Plans are identified in Part 3 of the East Kootenay Emergency Program Manual.

4.12 (viii) Mutual Aid The RDEK will consider establishing mutual aid agreements with neighbouring jurisdictions. Management Committees will recommend, to the RDEK Emergency Services Coordinator, those mutual aid agreements considered necessary to support subregion response activities.

East Kootenay Emergency Program Plan Page 26

4.13 Plan Evaluation and Renewal Periodic evaluation and revitalization of the entire plan is conducted by measuring the performance of selected actions and the achievement of desired results.

Management Committees will put in place procedures to record and evaluate lessons learned from exercises and actual EOC activations. They will make recommendations to the RDEK Emergency Services Coordinator for consideration.

The East Kootenay Emergency Management Training and Evaluation Plan can be found in Part 4 of the program manual.

Evaluation and Renewal Strategies: 4.13 (i) Develop Record-Keeping System Ensure appropriate records are kept to assist an audit process, including the following:

a. Training, noting subject and date by personnel (Emergency Services Coordinator – ESC) b. Emergency exercises and after action reviews (ESC) c. Management Committee minutes (EPC) d. Incident reports (EPC in each subregion) e. Volunteer lists (ESS Directors) f. Verification of resource contact information (EPC in each subregion)

4.13 (ii) Planning and Reporting East Kootenay Emergency Management Plan Review (tri-annually) Lead Responsibility: ESC

 Assemble recommendations for improvements in delivering the objectives of risk assessment, loss prevention, mitigation, response, recovery and preparedness.  Revise the Emergency Management Plan to reflect changes in the policies and procedures for implementing the plan or changes in provincial legislation.  Input will be sought from all subregion Emergency Committee members and all stakeholder representatives listed in the plan.

East Kootenay Emergency Program Plan Page 27

East Kootenay Emergency Management Procedures (annually) Lead Responsibility: ESC

These procedures will be reviewed annually and revised to reflect necessary changes and updates to specific subregion emergency procedures.

Annual Report (December) Lead Responsibility: ESC

With input from the subregional Emergency Program Coordinators (EPCs), an Annual Report will be prepared each December outlining successes and shortfalls related to achieving the objectives of the Emergency Management Plan and the annual Action Plan.

Action Plan (end of year) Lead Responsibility: EPCs

With input from the subregional Emergency Management Committees, an Action Plan will be created annually for each subregion aimed at achieving objectives of the over-arching East Kootenay Emergency Management Plan.

After Action Reviews (post incident) Lead Responsibility: EPCs

Whenever possible, a thorough and well-documented investigation of any emergencies, including causes, consequences, and lessons learned from response will be performed by the authority having jurisdiction.

5. Finance and Administration Budget East Kootenay emergency management funding is set out in applicable bylaws. The RDEK Emergency Services Coordinator is responsible for the East Kootenay emergency management financial planning process and will put out a call to the Emergency Management Committees for financial plan input in order to develop a consolidated East Kootenay emergency management budget for submission to the Board.

Additional funds are regularly available from time to time through other government sources. The RDEK Emergency Services Coordinator will coordinate applications with the Emergency Management Committees to ensure the East Kootenay Emergency Program takes maximum advantage of these opportunities.

Administrative Support Administrative support to assist the Emergency Management Committees can be arranged through the RDEK Emergency Services Coordinator.

East Kootenay Emergency Program Plan Page 28

Appendix A: Key Terms and Acronyms Key Terms Area Command – An organization established to oversee the management of multiple incidents that are each being handled by an Incident Command System organization, or to oversee the management of a very large incident that has multiple Incident Management Teams. Area Command has the responsibility to set overall strategy and priorities, allocate critical resources based on priorities, ensure that incidents are properly managed, and ensure that objectives are met and strategies followed. Area Command is most often utilized during major wildfires or marine oil spills. Authority Having Jurisdiction (AHJ) – for the purposes of emergency management, the AHJ is the agency or governing body that has the overall responsibility for managing emergency incidents. For many incidents, this may be a shared responsibility. Base – The location at which primary logistic functions for an incident are coordinated and administered. There is only one base per incident (incident name or other designator will be added to the term “Base”). The Incident Command Post may be located with the Base. Branch – The organizational level having functional or geographic responsibility for major parts of incident operations. The Branch level is organizationally between Section and Division/Group in the Operations Section, and between Section and Units in the Logistics Section. Branches are identified by the use of Roman numerals or by functional name (e.g., medical, security, etc.). British Columbia Emergency Management System (BCEMS) – A comprehensive management system that ensures a coordinated and organized provincial response and recovery to any and all emergency incidents. The broad spectrum of components of BCEMS includes operations and control management, qualifications, technology, training and publications. BCEMS applies to all provincial agencies and is a recommended best practise for local authorities, federal government and first nations. Central Coordination Group (CCG) – The Central Coordination Group provides overall direction to all provincial agencies and resources supporting or assisting with the emergency situation. Chain of Command – A series of management positions in order of authority. Command – The act of directing and/or controlling resources by virtue of explicit legal, agency, or delegated authority. May also refer to the Incident Commander. Command Staff – The Command Staff consists of the Information Officer, Safety Officer, and Liaison Officer. They report directly to the Incident Commander. They may have an assistant or assistants, as needed. Department Operations Centre (DOC) – A facility established and operated by a department of a jurisdiction or agency to coordinate their emergency response efforts. Disaster – Means a calamity that is caused by accident, fire, explosion or technical failure or by the forces of nature, and has resulted in serious harm to the health, safety or welfare of people, or in widespread damage to property.

Appendix A: Key Terms and Acronyms Page 29

Disaster Financial Assistance (DFA) – The BC Emergency Management BC manages the Disaster Financial Assistance program to help those affected by major emergencies to recover from their losses. Division – Divisions are used to divide an incident into geographic areas of operation. A Division is located within the ICS organization between the Branch and the Task Force/Strike Team. (See Group.) Divisions are identified by alphabetic characters for horizontal applications and, often, by floor numbers when used in buildings. Emergency – A present or imminent event that is caused by accident, fire, explosion or technical failure, or by the forces of nature and requires prompt coordination of action or special regulation of persons or property to protect the health, safety or welfare of people or to limit damage to property. Emergency Coordination Centre (ECC) – The Emergency Coordination Centre at the Emergency Management BC Headquarters receives and disseminates information from multiple sources regarding emergency situations. The Emergency Coordination Centre serves as the “incident message centre” for the Provincial Emergency Coordination Centre. Emergency Management Organization – That group of individuals comprised of the RDEK Standing Committees, Emergency Program Coordinators, Emergency Management Committees and the RDEK Emergency Services Coordinator. Emergency Operations Centre (EOC) – A pre-designated facility established by a local authority, jurisdiction or agency to coordinate the overall response and support to an emergency. Emergency Program Coordinator - An appointed individual with responsibility for coordinating jurisdictional emergency management within a specified RDEK emergency management subregion. Standing Committee - An organization authorized by the RDEK Board of Directors to guide the Emergency Management Plan for a specified RDEK emergency management subregion. The Standing Committee consists of the Board Directors representing Electoral Areas of the emergency management subregion, the RDEK CAO and, if applicable, the CAO of participating municipalities. Emergency Social Services (ESS) – Emergency Social Services are those services that are provided short term (generally 72 hours) to preserve the emotional and physical well- being of evacuees and response workers in emergency situations. Finance/Administration Section – At the Site Support level, this EOC function is responsible for all EOC costs and financial considerations. May include the Time Unit, Procurement Unit, Compensation/Claims Unit, and Cost Unit. Function – In ICS and BCEMS, function refers to the five major activities in the Incident Command System, i.e., Command (or Management), Operations, Planning, Logistics, and inance/Administration. The term “function” is also used when describing the activity involved (e.g., the planning function). Group – Groups are established to divide the incident into functional areas of operation. Groups are composed of resources assembled to perform a special function not necessarily

Appendix A: Key Terms and Acronyms Page 30

within a single geographic division (see Division). Groups are located between Branches (when activated) and Resources in the Operations Section. Head of a Local Authority –For a municipality, the mayor or a person designated by the municipal council to act in the capacity of mayor in the mayor’s absence. or an electoral area in a regional district, the chair of the board of the regional district or, in the chair’s absence, a vice chair. Incident – An occurrence, caused either by human action or natural phenomenon that requires action by emergency service personnel to prevent or minimize loss of life or damage to property and/or natural resources. Incident Action Plan – Contains objectives reflecting the overall incident strategy and specific tactical actions and supporting information for the next operational period. The plan may be oral or written. When written, the action plan may have a number of forms as attachments (e.g., traffic plan, safety plan, communications plan, map, etc.). Incident Commander (IC) – The individual responsible for the management of all incident operations at the incident site. Incident Command Post (ICP) – A temporary facility established at or near the scene by a local authority, jurisdiction or agency for use by an Incident Commander and team for command and control of an emergency. Incident Command System (ICS) – A standardized on-scene emergency management concept specifically designed to allow its users to adopt an integrated organizational structure equal to the complexity and demands of single or multiple incidents, without being hindered by jurisdictional boundaries. Local Authority – or the purpose of this plan, “Local Authority” is defined as all municipalities, First Nations, and the Regional District as listed in Figure 1. Logistics Section – At the Site Support level, this EOC function is responsible for providing facilities, services, and materials for the EOC and in support of Incident Commanders upon request. Management By Objectives (MBO) – In ICS and BCEMS, this top-down management activity involves a three-step process to achieve the incident goal. The steps are: 1) Establish the objectives, 2) Select appropriate strategies to achieve the objectives, and 3) Determine actions associated with the selected strategy. Action direction includes selection of tactics, selection of resources, resource assignments, and performance monitoring. Management Committee - An organization established in each emergency management subregion authorized by the applicable Standing Committee to manage the plan on a daily basis and form the EOC Group in time of emergency. Members include the Coordinator (Chair), RDEK Chief Administrative Officer (or designate), the municipal CAO (or designate) if applicable, and a minimum of six and a maximum of ten representatives of agencies having direct functional responsibilities during a major emergency. Ministry Regional Operations Centre (MROC) – A facility established and operated by a regional office of a British Columbia Ministry/Crown Agency to coordinate their emergency response efforts.

Appendix A: Key Terms and Acronyms Page 31

Mitigation – All actions intended to reduce the likelihood or consequences of a future emergency event. Operational Period – The period of time scheduled for execution of a given set of operation actions as specified in the Incident Action Plan or EOC Action Plan. Operational periods can be of various lengths, although usually not over 24 hours. Operations Section – At the Site Support level, this EOC function is responsible for coordinating all jurisdictional operations in support of the overall emergency response effort through implementation of the EOC action plan. The Operations Section coordinates the activities or functional branches and agencies assigned to operations, and implements the EOC Action Plan. Planning Section – At the Site Support level, this EOC function is responsible for the collection, evaluation, and dissemination of information related to the incident, and for the preparation and documentation of EOC Action Plans. The Planning Section also maintains information on the current and forecasted situation and on the status of resources assigned to the incident. This section includes the Situation, Resource, Documentation, and Demobilization Units, as well as Technical Specialists. Preparedness – Actions necessary to enable an appropriate response to a potential emergency or disaster. Preparedness initiatives may include: training and exercises, Emergency Management Plans, capability development/enhancement, upgrading of response facilities, emergency works, and public information in response to an imminent threat. Provincial Emergency Coordination Centre (PECC) – A facility established and operated at the provincial central coordination level to direct and coordinate provincial emergency or disaster response and recovery efforts. Provincial Regional Emergency Operations Centre (PREOC) – A facility established and operated at the regional level by provincial agencies to coordinate provincial emergency response efforts. Emergency Management BC has established a number of PREOCs at strategic locations throughout the province. Recovery – Actions devoted to repair, replacement or restoration of essential infrastructure and services to the public and returning the affected area to pre-emergency conditions, including long-term reconstruction. Response – Actions devoted to an incident or situation that, by virtue of its nature, magnitude or location, requires extraordinary measures. Unified Command – In ICS and BCEMS, Unified Command is a concerted team effort that allows all agencies with responsibility for the incident, either geographic or functional, to manage an incident by establishing a common set of incident objectives and strategies. This is accomplished without losing or abdicating agency authority, responsibility, or accountability.

Appendix A: Key Terms and Acronyms Page 32

Acronyms AHJ Authority Having Jurisdiction

BCAS BC Ambulance Service

BCEMS British Columbia Emergency Management System

BCWS BC Wildfire Service

RDEK Regional District of East Kootenay

DFA Disaster Financial Assistance

DOC Department Operations Centre

EMA Emergency Management Area

ECC Emergency Coordination Centre

EOC Emergency Operations Centre

ERRP Emergency Response and Recovery Plan

ESS Emergency Social Services

GIS Geographic Information System

ICP Incident Command Post

IC Incident Commander

ICS Incident Command System

IHA Interior Health Authority

MFLNRO Ministry of Forests, Lands and Natural Resource Operations

MOTI Ministry of Transportation & Infrastructure

MROC Ministry Regional Operations Centre

EMBC Emergency Management BC

PECC Provincial Emergency Coordination Centre

PREOC Provincial Regional Emergency Operations Centre

Appendix A: Key Terms and Acronyms Page 33

Appendix B: East Kootenay Emergency Program Organization Charts Central Subregion Emergency Program

Board Chair RDEK

Board of Directors RDEK

Standing Committee Area C Director Area E Director City of Cranbrook Director City of Kimberley Director

Building & RDEK RDEK Protective Emergency CAO Services Services Manager Coordinator

Central Subregion Emergency Management Committee

East Kootenay Emergency Program Coordinator (EPC)

RDEK Deputy EPC RDEK ESS Director

Local Govt. Reps for: City of Kimberley City of Cranbrook a am

RCMP Interior Health BC Wildfire Service BC Ambulance Fire Departments Ministry of Environment Search and Rescue School Districts Canadian Red Cross Salvation Army Canadian Rockies Int. Airport

Appendix B: Emergency Program Organizational Charts Page 34

Columbia Valley Emergency Program

Board Chair RDEK

Board of Directors RDEK

Standing Committee Area F Director Area G Director Village of Canal Flats Director District of Invermere Director Village of Radium Director

Building & RDEK RDEK Protective Emergency CAO Services Services Manager Coordinator

Columbia Valley Emergency Management Committee

East Kootenay Emergency Program Coordinator (EPC)

RDEK Deputy EPC RDEK ESS Director

Local Authority Reps for: Village of Canal Flats District of Invermere Village of Radium Jumbo Glacier Mountain Resort Municipality a is nu irst ation Shuswap Band

RCMP Interior Health BC Wildfire Service BC Ambulance Fire Departments Ministry of Environment Search and Rescue School Di stricts Canadian Red Cross Salvation Army

Appendix B: Emergency Program Organizational Charts Page 35

Elk Valley & South Country Emergency Program

Board Chair RDEK

Board of Directors RDEK

Standing Committee Area A Director Area B Director City of Fernie Director District of Elkford Director District of Sparwood Director

Building & RDEK RDEK Protective Emergency CAO Services Services Manager Coordinator

Elk Valley South Country Emergency Management Committee

East Kootenay Emergency Program Coordinator (EPC)

RDEK Deputy EPC RDEK ESS Director

Local Authority Reps for: City of Fernie District of Elkford District of Sparwood Tobacco Plains Band

RCMP Interior Health BC Wildfire Service BC Ambulance Fire Departments Ministry of Environment Search and Rescue School Di stricts Canadian Red Cross Salvation Army Municipal ESS

Appendix B: Emergency Program Organizational Charts Page 36

East Kootenay EMERGENCY MANAGEMENT PROCEDURES 2016

Participating Local Governments: Record of Amendments

As these procedures are produced, distributed and maintained in electronic format, it will always be republished in its entirety. This record of amendments page will reflect the history of re-publishing dates.

DATE WHAT WHO Review, Update and Consolidation Emergency Services 2016/09 of 3 subregions into 1 document Coordinator, EPCs Revisions to Wildfire and Flooding procedures, addition of Emergency Services 2016/09 Disease and Epidemic – Animal Coordinator procedure, updates to other procedures

Distribution List

This manual is distributed electronically as follows:

 RDEK Emergency Services Coordinator  Emergency Program Coordinators (EPCs)  All Emergency Management Committee members  Placed on EOC computers  Two printed copies in each EOC  Placed on EK Emergency Website - www.ekemergency.com

Table of Contents

Record of Amendments i

Distribution List i

Table of Contents iii

Foreword 1

General Information 2

Situation and Assumptions 3

Concept of Operations 4

EOC Response Procedures 7

Generic Initial Action Plan Priorities and Tasks 10

Declaring a State of Local Emergency 11

Completing the Declaration Forms 13

Cancelling a Declaration of State of Local Emergency 14

Damage Assessment 14

EOC Demobilization and Deactivation 14

EOC Relocation Procedure 15

Recovery Procedures 17

Evaluation Procedures 24

Support Procedures 24

Hazard Specific Emergency Procedures 24 ATMOSPHERIC HAZARDS 25

AVALANCHES 27

DAM FAILURES 29

DISEASE AND EPIDEMICS - ANIMAL 31

DISEASE AND EPIDEMICS - HUMAN 33

DROUGHT 35

EXPLOSIONS 37

FIRES – URBAN AND RURAL 39

FLOODING 41

HAZARDOUS SPILLS 43

LANDSLIDES 45

LOST PERSON(S) 47

POWER OUTAGES 49

SEISMIC HAZARDS 51

STRUCTURAL COLLAPSE 53

TRANSPORTATION INCIDENTS - AIR 55

TRANSPORTATION INCIDENTS - RAIL 57

TRANSPORTATION INCIDENTS – ROAD / HIGHWAY 59

VOLCANIC ASH FALLOUT 61

WILDFIRES 63

Foreword

These Emergency Management Procedures provide detailed information to guide the East Kootenay Emergency Management Committees as they fulfill their duties of hazard identification, mitigation, preparedness, response, recovery and exercise/evaluation. It is to be implemented in accordance with British Columbia Emergency Management System (BCEMS) principles and procedures.

An effective Emergency Management Committee reaches out to all community stakeholders for input and support to hazard identification, mitigation and preparedness projects. All three East Kootenay Emergency Management Committees will be proactive in forging these links in order to establish a level of preparedness that ensures a timely and effective response to an emergency or disaster.

During a response to and recovery from an emergency or disaster, the Emergency Management Committee members may fill the key roles of an activated Emergency Operations Centre (EOC), however EOC staffing will be dictated by the nature and extent of the incident, its geographic location and jurisdiction, and the availability of specific individuals at the time of the incident.

In order to function effectively as a coordination hub, information centre and resource provider to the Incident Commander, clear communications between EOC management team members and stakeholders along with strong situational awareness and individual leadership are essential.

Month-to-month, the Emergency Management Committees strive to improve the program’s preparedness and capacity to effectively support emergency incidents throughout the Regional District.

The dedication of committee members to these principles contributes substantively to making the East Kootenays a safe place to live and work.

East Kootenay Emergency Management Procedures Overview Page 1

General Information

Authority

The authority to provide emergency management service in support of all local authorities in the Regional District is established via three Establishment Bylaws and three Implementation Bylaws:

2117 / 2164- Central Subregion (Areas C and E), including the cities of Kimberley and Cranbrook

2124 / 2163- Elk Valley South Country (Areas A and B), including the City of Fernie, the District of Sparwood and the District of Elkford

1089 / 1691- Columbia Valley (Areas F and G), including the Village of Radium Hot Springs, the Village of Canal Flats and the District of Invermere

Purpose and Scope

The following Emergency Management Procedures detail procedures and processes to put the East Kootenay Emergency Management Plan into effect within a single local authority jurisdiction, an entire sub region, or the Regional District as a whole.

These procedures are intended to be utilized by any of the local authorities that reside with the geographic perimeter of the RDEK, including municipalities, First Nations and the Regional District body itself.

These procedures are Part 2 of the five part East Kootenay Emergency Program Manual which has been structured in the following fashion:

Part 1 – East Kootenay Emergency Management Plan Provides over-arching emergency management guidance for all local authorities within the boundaries of the Regional District.

Part 2 – East Kootenay Emergency Management Procedures

Part 3 – Evacuation Plans Provides evacuation guidelines for each of the local authorities.

Part 4 – Emergency Program Supplementary Documents Provides reference materials including training and evaluation plans and applicable bylaws.

Part 5 – Emergency Contacts and Resources This section will consist of a hard copy of current emergency resources and will be updated regularly.

East Kootenay Emergency Management Procedures Overview Page 2

Situation and Assumptions

Situation

The Regional District hosts more than 56,000 residents, 30,000 dwellings, plus infrastructure, business and government entities in a mix of rural and municipal settings. The East Kootenay Emergency Program, under the emergency service bylaws, can expect to provide incident support in a wide variety of emergency situations.

Hazard, Risk and Vulnerabilities

The Regional District as a whole is a forested area with the majority of the population situated along transportation corridors in a valley environment.

As a result, the three main hazards are:

 Interface Fire  Flooding  Dangerous Goods Spills

Assumptions

 Residents and businesses will take personal responsibility to reduce their risk of exposure to hazards and will take measures to respond within their means to an emergency that affects them.

 Emergency responders, both provincial and municipal, will respond to emergencies in accordance with their policies and procedures.

 Responders will request the support of their respective local authorities and the East Kootenay Emergency Program to establish EOCs when the incident grows beyond their capability or jurisdictional responsibility.

East Kootenay Emergency Management Procedures Overview Page 3

Concept of Operations

General

The provision of emergency management services for all local authorities in the Regional District is accomplished by carrying out the six objectives of emergency management: identify hazards and assess risk; mitigate risks; plan for response; plan for recovery; ensure preparedness; evaluate and renew the program.

The British Columbia Emergency Management System (BCEMS) is the concept of operations for emergency response and recovery activities.

Roles and Responsibilities

Standing Committees  Standing Committees are comprised of the Board of Directors representing the electoral areas and municipalities participating in the plan.  Standing Committees may delegate their powers and duties to the subregion Emergency Program Coordinator or Management Committee.  Some or all of a Standing Committee becomes the Policy Group should one become necessary in the course of EOC activations.  Committee members are normally reached through the RDEK Emergency Services Coordinator, RDEK CAO or acting EOC Director.  Standing Committee members are listed in Part 5 of the East Kootenay Emergency Program Manual – Emergency Contacts and Resources.

Emergency Management Committee  Emergency Management Committee members are comprised of representatives of the East Kootenay Emergency Program, local authority participants and a variety of stakeholders and agencies.  These members are responsible to act on behalf of their respective organizations for all items related to Emergency Management.  These members may also act in various roles in an activated EOC.  Emergency Management Committee members are listed in Part 5 of the East Kootenay Emergency Program Manual – Emergency Contacts and Resources.

East Kootenay Emergency Management Procedures Overview Page 4

Roles and Responsibilities (cont.)

Emergency Program Coordinator (EPC)  EPCs and/or their Deputies are responsible for coordination of their respective Emergency Management Committees and acting as the key emergency point of contact for their respective subregion.  When the EPC is absent from their respective subregion, the Deputy or another qualified coordinator will assume the responsibilities. The EPC will inform the Emergency Coordination Centre (ECC) at 1-800-663-3456 of any changes to their availability.  The EPC and Deputy plus others qualified to act as coordinators are listed in Part 5 of the East Kootenay Emergency Program Manual – Emergency Contacts and Resources.

RDEK Emergency Services Coordinator (ESC)  The RDEK Emergency Services Coordinator is normally the first level of contact for all business with the RDEK staff and is to be kept up-to-date on all subsequent interaction related to Emergency Management.

Emergency Operations Centres EOCs have been established in the following locations:

Columbia Valley:  Primary - Old Windermere Firehall, 1035 Hwy 93/95  Alternate – Village of Radium Hot Springs Town Office, 4836 Radium Blvd

Central Subregion:  Primary – Telus Building, 45-12th Ave S, Cranbrook  Alternate – Board Room - RDEK Office, 19-24th Ave S, Cranbrook

Elk Valley and South Country:  Primary – Fernie Chamber of Commerce Building, 102 Hwy #3, Fernie  Alternate – Sparwood Fire Hall upstairs 479 Pine Ave., Sparwood  Alternate - Baynes Lake Fire Hall - 3550 Baynes Lake Dump Road

Level 1 EOC Activations  Local EOC activated (in locations shown above)

Level 2 or 3 Activations, or multiple incidents in multiple geographic areas  Regional EOC (Central) also activated to provide support to the local EOC(s)  Flow of incident information and requirements between local and Regional EOC is through their respective Operations Sections  Decision to activate Regional EOC made by RDEK Emergency Services Coordinator or RDEK CAO

East Kootenay Emergency Management Procedures Overview Page 5

EOC Relocation EOC Relocation Plans are identified in the following procedures.

Mutual Aid The Emergency Management Committee will recommend to the Emergency Services Coordinator any mutual aid requirements they feel necessary during EOC activations. The RDEK Board / Council will enter into agreements as appropriate.

East Kootenay Emergency Management Procedures Overview Page 6

EOC Response Procedures

EOC Concept of Operations

All EOCs in the RDEK operate in accordance with EMBC Emergency Operations Centre Operational Guidelines, Edition 2.

All necessary forms are available:  in the EMBC Emergency Operations Centre Essentials manuals  on the EMBC web site  on the EOC computers, or  on the East Kootenay Emergency Program Emergency Contact Management System www.ekemergency.com

EOC Activation

Decision to Activate A request, direction or decision to activate the EOC will be made to the local EPC through one of the following avenues:

 An Incident Commander through their Dispatch Centre or via the ECC.  Elected officials directly or through the RDEK CAO.  The RDEK CAO  The RDEK Emergency Services Coordinator  The Emergency Program Coordinator independently  The Director of EMBC following a Provincial Declaration of State of Emergency

Essential elements of information to be gathered upon notification include:

Notified By: Name – Contact Number – Date - Time Type: Weather – Fire – Explosion – Flood Description of Event: Dangerous Goods Spill – Motor Vehicle Accident Details: Time - Location Injuries or Persons, Property, Environment at risk General Description: (numbers / distance) First Responders RCMP – Fire – BCAS - SAR Dispatched: Type of Support Requested by Incident Commander

East Kootenay Emergency Management Procedures Overview Page 7

EOC Activation (cont.)

Initial EOC Staffing Considerations:

 EOC staffing needs are dependent upon the level of support required by the Incident Commander.

 Authority Having Jurisdiction (municipality, First Nation, or Regional District) responsible to establish and initially staff the EOC.

 East Kootenay Emergency Program personnel are available to provide EOC support to all local authorities.

 Additional agencies / local authorities will be requested to attend as necessary to provide the level of expertise and support required.

 Level One EOC activations typically involve:

o EOC Director – as dictated by the local authority affected o Information Officer - advise Local Authority Communications personnel o Liaison Officer – to lead the callout process o Operations Section Chief – as dictated by the nature of the event o GIS Support – as required for incident mapping needs

 CAO / Policy Group - Notified by EOC Director, Information Officer or Emergency Services Coordinator.

 Plans– staff as determined by the scope and nature of the event

 Logistics– staff as determined by the scope and nature of the event

 Finance & Admin – led by local authority finance staff

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EOC Activation (cont.)

EOC Staffing

 For Level Two or Level Three EOC activations, the basic staffing needs may be as shown below:

EOC Access

Central EOC (Cranbrook Telus Building)  via Telus access cards – consider hiring security to manage front door

Columbia Valley EOC – Old Windermere Fire Hall  via door code – consider staffing the reception desk on lower floor

Elk Valley EOC  Front door punch pad access or through Chamber of Commerce

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Generic Initial Action Plan Priorities and Tasks

Item Action Responsibility Complete call-out Liaison Officer Activate EOC communications and IT Logistics Activate EOC to equipment appropriate level The EOC Facility Guide details actions to be taken to activate the EOC

EMBC Informed Request TASK # Director or Liaison Officer 1-800-663-3456 EOC Director, Info Officer Policy Group Inform as necessary or Emergency Services Coordinator

Contact Incident Operations Determine current Commander

situation Prepare a situation map Planning / GIS

Complete the appropriate Planning Evacuation Alert / forms Evacuation Order Prepare Declaration of Planning (if necessary) State of Local Emergency

Note that issuing an Obtain appropriate Evacuation Alert does signature / approval Director not require a Declaration (Board Chair, Mayor) of a State of Local Print and distribute Emergency Evacuation Alert / Order Logistics/Operations to Incident Commander Reception Centre(s) Establish as required Operations/ESSD

Initiate public information Public Information and public warning Information Officer procedures, Alerts, Orders

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Declaring a State of Local Emergency

Declaration is NOT needed:  To implement part or all of the East Kootenay Emergency Management Plan.  To gain liability protection under the BC Emergency Program Act.  To qualify for disaster financial assistance under the BC Emergency Program Act.

Declaring for Evacuation: Evacuations can be carried out under the:  Emergency Program Act (Local & Provincial declarations) Sections 12(1), 13 (1) (b), 10 (1) (h)  Fire Services Act (BC Fire Commissioner) Section 25 (1)  BC Wildfire Act  Ministry of Energy and Mines Act (sour gas leaks)  Health Act

Once a Declaration of a State of Local Emergency is warranted:

 EOC Director or designate advises the Policy Group

 Briefing to include: o outline of the current situation o nature, extent and probability of loss o resources at risk o geographic area o a recommendation to declare a State of Local Emergency

 Remind the Policy Group that an event impacting more than one local authority will require a declaration by each affected local authority

 Should an evacuation be initiated by an Act other than the Emergency Program Act, the EOC Director should consider the consequences of the incident beyond the limitations of the implementing Act and determine if it is advisable to recommend declaring a State of Local Emergency in order to gain the necessary additional powers to effectively manage said consequences.

 If it is determined a declaration of a state of local emergency is necessary, the RDEK Chair / Mayor must be contacted and briefed.

 Time permitting; consultation should occur between the RDEK Board Chair / Mayor and the Director or Designate of Emergency Management BC prior to the declaration.

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 The Director of EMBC is responsible for briefing the Attorney General.

 The prior consultation process should include the PREOC, if established, and any neighbouring local governments that could be impacted.

Additional Powers of Declaring  In addition to the power to order an enforced evacuation, declaring a state of emergency brings with it eight other powers, enabled by the BC Emergency Program Act. The RDEK Board must monitor the implementation of these powers very closely for any possible misuse.

Steps in Declaring State of Local Emergency  Section 12 of the Emergency Program Act allows Local Authority, or head of a Local Authority (Municipal Council or Mayor; or Regional District Board or Chair) to declare a State of Local Emergency if extraordinary powers are required to deal with the effects of an emergency or disaster.

Steps to consider: 1. The Local Authority must be satisfied that an emergency exists or is imminent.

2. Declarations can be made in two ways: o By bylaw or resolution if made by a Local Authority, e.g., Municipal Council or Board of Directors of a Regional District that has powers granted under the Act o By order, if made by the head of the Local Authority, e.g., Mayor or Regional District Chair 3. Before issuing a Declaration by order, the Mayor or Chair must use their best efforts to obtain the consent of the other members of Council or Board to the Declaration.

4. As soon as practical after issuing a Declaration order, the Board Chair / Mayor must convene a meeting of the Board/Council to assist in directing response to the emergency.

5. The Declaration of State of Local Emergency document must identify the nature of the emergency and the area where it exists or is imminent. The Chair / Mayor, immediately after making a Declaration of State of Local Emergency, must forward a copy of the Declaration to the Attorney General, and publish the contents of the Declaration to the population of the affected area.

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6. A State of Local Emergency automatically exists for seven (7) days unless cancelled earlier. An extension of a State of Local Emergency beyond seven days must have the approval of the Attorney General. Steps 2, 3, and 5 above must be followed for each 7-day extension. This extension must be requested three (3) days before expiration. Completing the Declaration Forms

All the information and forms necessary to complete a Declaration of a State of Local Emergency are available on the websites noted below:

EMBC Website under: “Local Emergency Programs/ Guidelines”

East Kootenay Emergency Program website - www.ekemergency.com

Map  Best practices indicate the declaration should be made for an electoral area to reduce the chances of having to redo the declaration should the event extend beyond boundaries established that encompass only a portion of the electoral area(s).

 If one elects not to have boundaries set by the declaration conform to the respective Electoral Area, have the GIS Technician prepare a map depicting the boundaries applicable to the declaration.

Verification  Time permitting, it is recommended the completed package be forwarded to the PREOC, by email or fax, for advice on completeness.

Implementation  Once the package is complete, obtain the RDEK Board Chair and /or applicable Mayor’s signature (electronic) and forward the package by email or fax to the PREOC who will, in turn send it to the PECC.

 Once signed, ensure RDEK Board / City Council and public notifications are completed.

 A State of Local Emergency automatically exists for seven (7) days unless cancelled earlier. An extension of a State of Local Emergency beyond seven days must have the approval of the Attorney General. The extension must be requested three days before expiration.

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Cancelling a Declaration of State of Local Emergency

A declaration of a State of Local Emergency is cancelled when:

 It expires after 7 days or any 7-day extension  The Attorney General cancels it  It is superseded by Provincial State of Emergency  It is cancelled by bylaw, resolution or order

 Once it is apparent to the EOC Director that extraordinary powers are no longer required and that the State of Local Emergency may be cancelled, advise the Chair/Mayor as soon as possible.

 If the Declaration is cancelled by resolution or order, the Attorney General must be promptly notified.

 The RDEK Chair/City Mayor must cause the details of the termination to be published by a means of communication most likely to make the contents of the termination known to the population of the affected area. Damage Assessment

During the response damage assessment will be undertaken to gather up-to-date situational information. It is coordinated by the Planning Section in conjunction with the Incident Commander. The information is used to guide consequence management decisions and to prepare evacuees for the way ahead. Guiding information is available in the Recovery Procedures section of this document. EOC Demobilization and Deactivation

During the course of the event, the number of EOC staff will fluctuate to meet the needs of consequence management. Once a function is no longer required, the EOC Director will authorize the demobilization of the requisite staff. Each person will demobilize in accordance with the EMBC Emergency Operations Centre Operational Guidelines, Edition 2, checklists.

When the event and the subsequent consequence management activities have run their course, the EOC Director will authorize deactivation. It is recommended the EOC Director consult with the PREOC to ensure all are in agreement that it is appropriate to move from response activities to recovery activities.

Keep in mind eligible expenses are reimbursed at 100% during the response phase and at 80% during the recovery phase.

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EOC Relocation Procedure

Situation If the EOC is threatened by the emergency or disaster, there will be a controlled emergency evacuation to the designated alternate facility. Mobile EOC Kits for any EOC relocation needs reside in each EOC. EOC locations are as listed below:

Columbia Valley:  Primary - Old Windermere Firehall, 1035 Hwy 93/95  Alternate – Village of Radium Hot Springs Town Office, 4836 Radium Blvd

Central Sub region:  Primary – Telus Building, 45-12th Ave S, Cranbrook  Alternate – Board Room - RDEK Office, 19-24th Ave S, Cranbrook

Elk Valley and South Country:  Primary – Fernie Chamber of Commerce Building, 102 Hwy #3, Fernie  Alternate – Sparwood Fire Hall upstairs 479 Pine Ave., Sparwood  Alternate - Baynes Lake Fire Hall - 3550 Baynes Lake Dump Road

Execution  On order of the EOC Director, the EOC team will conduct a controlled evacuation of the Emergency Operations Centre

 All persons in the EOC are responsible to gather and transport critical manuals, documents, reports, and lists essential to reconstituting the EOC in its new location

 Transportation will be by personal motor vehicle and/or by bus, depending on the circumstances at the time

Operations Section:  Maintain close contact with the Incident Commander and determine when it is necessary to execute relocation

 Prepare to evacuate on order

Planning Section:  Evacuate ahead of the main group and establish an Operations presence in the new location in order to take over from Operations while they transfer

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Logistics Section  Source and provide transportation for the Planning Section

 Source and provide transportation sufficient for the main body

 Send one individual with the Planning Section in the advance party to establish a logistics capability at the new site

 Prepare to source and resource EOC requirements from the local business community

Information Officer/Media Prepare to evacuate on order

Liaison Officer Contact and advise external agencies not present in the EOC:  PREOC  BC Hydro  Terasen (BC Gas)  CP Rail Emergency Management Centre  Cranbrook Regional Hospital  Interior Health  BC Ambulance  Ministry of Transportation  BC Parks  Ministry of Agriculture  SPCA  Ministry of Environment  Conservation Officers  Ministry of Forests District Office  Post Office

Prepare to evacuate on order

Coordinating Instructions All requests for support will be directed to the Operations Branch

Approving Authority EOC Director

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Recovery Procedures

The EOC will work to assist those affected by the event by arranging information relative to insurance and the contents of the Emergency Programs Act – Compensation and Disaster Financial Assistance Regulation.

When it becomes apparent that recovery operations have progressed to the point that the safety and security of those affected is assured, the EOC will prepare to turn over the continuing business of reconstruction to a designated Recovery Director and Recovery Team.

Recovery operations by local authorities in the RDEK are guided by the information on the EMBC web site at: http://www2.gov.bc.ca/gov/content/safety/emergency-preparedness-response- recovery/local-emergency-programs/guidelines

At this location, the user will find the Community Disaster Recovery Guide and associated Recovery forms and templates.

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EOC Recovery Phase Responsibilities and Considerations

EOC DIRECTOR The EOC Director is responsible for leading the overall recovery effort. If the response actions are substantially completed, the Responsibilities person filling the function of EOC Director may change to a person from a more appropriate agency or department. During prolonged recovery efforts, consideration should be given to staffing this position with a dedicated employee or contractor. Considerations during Recovery Inform and brief elected officials Provide leadership for policy decisions Issue public information releases Ensure safety of recovery activities Determine the need for a resiliency centre to provide for basic needs of impacted residents OPERATIONS This section is responsible for operations that restore the Responsibilities community services and utilities to normal day-to-day operations. Considerations during Recovery Provide building and public safety inspections Remove debris Restore medical facilities and services Restore government facility functions Demolish buildings Restore utilities Provide emergency housing

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EOC Recovery Phase Responsibilities and Considerations (cont)

PLANNING This section documents and provides management with direction for recovery activities. Planning also involves Responsibilities consideration of long-term hazard mitigation as part of the Recovery process. Considerations during Recovery Provide documentation of response and recovery for disaster

assistance Provide after-action reports consistent with BCEMS requirements Provide direction in land use and zoning issues Issue building permits Develop alternative building regulations and code enforcement Review and revise the Community Plan, as needed Provide an action plan for recovery operations Prepare redevelopment plans Prepare recovery situation reports Document recovery operations Recommend mitigation plans LOGISTICS The Logistics Section is responsible during the recovery phase for obtaining resources necessary to carry out recovery Responsibilities operations. This includes coordination of volunteers and staging areas for heavy equipment. Considerations during Recovery Allocate office space Provide recovery supplies and equipment Provide vehicles and personnel

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EOC Recovery Phase Responsibilities and Considerations (cont)

FINANCE & ADMIN Finance/Administration handles the community’s recovery Responsibilities financial transactions, including the recovery of funds associated with assisting other agencies. Considerations during Recovery Facilitate application Process for Emergency Response Funding

and Disaster Financial Assistance Manage public finances Prepare and maintain the recovery budget Develop and maintain contracts Process accounting and claims Collect taxes Manage insurance settlements Ensure correct task number and authorization by contacting the Emergency Coordination Centre at EMBC in Victoria (1-800-663-3456). Complete appropriate EMBC claims and task forms. Submit forms to EMBC Regional Manager within 60 days of

authorized emergency response task.

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Damage Assessment Guidelines

Pre-Entry Risk Assessment – Incident Commander

Prepare a damage assessment plan which will include the following items: a. Accurate map of area b. Cursory assessment of damage and hazards c. List of environmental concerns d. Photo evidence of properties e. Process for issuing passes for required personnel (OFC use RCMP)

Damage Assessments Agencies/personnel required to complete these assessments as per list from Pre-Entry Risk Assessment. Allowed into site with permission of OFC/Incident Commander only. May include some or all of those listed below: MFLNRO – Fire/Tree hazards RDEK – Structural integrity BC Hydro – Electrical issues Terasen – Natural Gas issues MOTI – Road/Bridge/Other Interior Health – Health issues infrastructure MOE – Assess chemical impacts Telus – Communications Recorder/Photographer BC Assessment Authority Engineers Others (if required for Building Safety (as req’d) Assessment)

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Damage Assessment Guidelines (cont)

List of things to be completed: Accurate I.D. for structure location – include community, street address, map

showing location, photos of damage/burnt area Completion of Wildfire Damage Assessment form by qualified assessor(s) Post placards stating “Inspected” or “Unsafe” “Inspected” signs (Green) – area safe and occupancy permitted “Unsafe” signs (Red) – repairs or demolition required Complete damage assessment, summary (copies attached) and submit to

EMBC/EOC Director/Incident Commander EOC Director/OFC/Incident Commander/Grief Counsellors, CISM team or Disaster Psychosocial team (if required) meet with evacuees for update on properties. Each agency arranges for mitigation/repairs to ensure area safe prior to evacuee return Report to EOC Director once repairs completed Pre-Return Risk Assessment Damage assessment team visits site and verifies all issues have been addressed and area is safe for evacuees to return. Recommend rescinding evacuation order or instructions for additional works/repairs required. Final report to OFC/Incident Commander who, if satisfied, will (in conjunction with ESS/EOC) rescind evacuation order.

Also included will be a plan to deal with evacuees who are not able to return home due to damage/destruction of property. Red Cross should be accessed if evacuations are

expected to extend past 72 hours

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Damage Assessment Guidelines (cont)

Personal Recovery Steps Steps residents can take to work through the recovery process (not covered by insurance): Check with insurance company to determine if incident is covered, if not homeowners to obtain denial of claim in writing.

If event is covered by insurance, have homeowners work with directly through insurance company. Local Authority conducts rapid damage assessments

(building inspection department). Homeowners contact BC Safety Authority to obtain names of qualified electrical and gas contractors to assess damage and conduct repairs (at the cost of the homeowners). Homeowners may choose to hire a restoration company or conduct clean-up efforts on their own.

Ensure homeowners document and take pictures and keep all receipts in case event is eligible under DFA. Waste removal – petition the RDEK Board to waive tipping fees and seek assistance from local waste companies to access garbage bins to assist with the removal of debris.

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Evaluation Procedures

The Emergency Management Committee Exercise Leader will ensure lessons learned through exercise and actual events are discussed in committee and forwarded to the RDEK Emergency Services Coordinator for action. Support Procedures

Budget Procedures The REDK Emergency Services Coordinator will call for budget input on a timely basis. The Emergency Management Committee will table and discuss these calls at the next scheduled meeting.

Administrative Support The Emergency Program Coordinators are responsible to prepare an agenda and minutes for their Subregion Emergency Management Committee. The EPCs are also responsible to update all contact lists.

The RDEK Emergency Services Coordinator is available to arrange additional support that may be requested of the RDEK as the committee conducts its business. Hazard Specific Emergency Procedures

The following pages provide EOC staff with general EOC response guidelines for various hazards and incident types they may be tasked to support.

The intent is for these guidelines to be used by all local authorities within the RDEK.

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ATMOSPHERIC HAZARDS

When and where possible, the EOC will endeavour to warn citizens of impending severe weather, working with meteorological services and news media. POLICIES First priority is snow/debris removal for emergency services and transportation of essential staff. Police should consider waiving enforcement of on-road use of snowmobiles, quads, and ATV’s. HAZARD SPECIFIC CONSIDERATIONS EOC DIRECTOR (Command Staff) Ensure snow/debris removal activities are coordinated throughout the area Staff Liaison, Information , and Risk Management Officer positions Advise public of status and what self help measures they can take Info Officer Establish news release system Establish public inquiry system OPERATIONS Police Branch Coordinate working area and establish control perimeter Police Branch Coordinate routes for emergency vehicles & Plans Section Police Branch, Establish temporary morgue, if required Coroner Unit Police Branch Coordinate the protection of property Transportation Assist emergency agencies with special transport problems Unit Coordinate the elimination of hazards from damaged utilities Engineering Coordinate provision of auxiliary power Branch Coordinate clearing and disposal of debris Coordinate SAR and checks for stranded motorists Police Branch Coordinate search for trapped persons BC Ambulance Notify hospitals of casualties, including type and number Unit Coordinate transport of food, fuel, pharmaceutical supplies, ESS Branch medical personnel and others to points of need Supervise ESS accommodation and feeding of stranded persons

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HAZARD SPECIFIC CONSIDERATIONS PLANNING Provide Operations Section with updated meteorological data Provide Operations Section with updated transportation route problems Track and relay highway condition reports and closures Consider possible major effects: Injuries and fatalities Disruption of community Advance Disruption of utilities Planning Unit Closure of traffic routes Damage to property, e.g., roof collapse from weight of snow, ice Disruption of communications LOGISTICS Contact all snow/debris clearing apparatus available Contact all over-snow and ATV vehicle owners and clubs Contact food suppliers and determine on-hand supplies Consider equipment needs and sources: Rescue equipment Police / EMBC Fire equipment Fire Ambulances BCAS / Industry / St. John Supply Unit Road clearing equipment Engineering / MOTI Auxiliary generators Various sources Barricades Engineering Mobile public address system RCMP / Fire / Radio FINANCE AND ADMIN Prepare equipment contracts for snow/debris removal

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AVALANCHES

Avalanches involving provincial roads are the responsibility of the Ministry of Transportation and Infrastructure (MOTI). Avalanches in the backcountry are the responsibility of the Police Department having jurisdiction, or if in a National POLICIES Park, The Park Warden Service. It is our policy to work cooperatively with these and other avalanche safety organizations as needed and requested. We will keep the public informed by releasing all confirmed avalanche warning information through local media sources. HAZARD SPECIFIC CONSIDERATIONS EOC DIRECTOR (Command Staff) Select Police or District Highways Manager as Operations Chief Staff Liaison, Information, and Risk Management Officer

positions Establish adequate communications and news release Information Officer systems Establish public inquiry system Establish proper jurisdiction, especially for avalanches

affecting roadways

OPERATIONS ESS Branch Staff ESS positions for possible reception centres Coordinate traffic control Police Branch Coordinate property protection and relocate resources where necessary Coordinate the elimination of hazards from utilities damaged Engineering Branch by avalanche Health Branch Establish emergency public health facilities PLANNING Obtain and disseminate current meteorological data and avalanche forecasts Deploy field observers to gather intelligence as soon as Situation Unit possible Consider possible major effects: Disruption of community Damage to property Advance Planning Contamination of normal water supplies Unit Casualties Evacuation of population Dangers to public health Losses to local economy

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HAZARD SPECIFIC CONSIDERATIONS LOGISTICS Anticipate long term feeding / accommodation support of field workers Consider equipment needs and sources: Transportation Road / Rail / Air Carriers Communication Equipment EMBC / RCMP / Ham Radio Heavy equipment Supply Unit Engineering / Industry (bulldozers, etc.) Auxiliary lighting Engineering / Utilities Auxiliary power facilities Mobile public address system RCMP / Fire / Radio

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DAM FAILURES

The dam owner is responsible under provincial legislation to provide warning and notification of potential and actual dam failure to downstream persons at risk. POLICIES The Dam Safety Branch of the Ministry of Environment is the regulatory agency. It is our policy to provide support to Dam Safety Branch and local authorities as needed and requested. HAZARD SPECIFIC CONSIDERATIONS EOC DIRECTOR (Command Staff) Upon notification of a potential or real dam failure, activate

full EOC call-out Ensure safety of all responders Select Police or alternate as Operations Section Chief Notify EMBC that EOC is activated Make contact with BC Hydro or other dam operator and

request attendance at EOC Staff Liaison Officer, Information Officer, and Risk

Management Officer positions Establish news release system Information Officer Establish public inquiry system OPERATIONS Ensure warnings to evacuate as needed are provided to all downstream persons ESS / Red Cross Establish a Registration and Inquiry Centre Support Incident Commander in defining working area, Police Branch establishing control perimeter, and securing the scene for subsequent investigation Police Branch & Coordinate routes for emergency vehicles Planning Section Police Branch Coordinate traffic control BCAS Unit Notify hospitals of casualties, including number and type Police Branch, Establish temporary morgue Coroner Unit Utilities Coordinate the elimination of hazards from damaged utilities

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HAZARD SPECIFIC CONSIDERATIONS PLANNING Prepare and provide inundation area information to EOC and Incident Commanders in the field Consider possible major effects: Injuries and fatalities Damage to property Advance Involvement of dangerous goods, e.g., propane tanks Planning Unit Disruption of traffic and communications Disruption of utilities Convergence of media, photographers, politicians LOGISTICS Anticipate need for heavy equipment and sandbags Prepare to support long-term recovery and investigation operations Facilities Unit Identify potential temporary morgue facilities Consider equipment needs and sources: Communication Equipment EMBC / RCMP / Ham Radio Equipment for constructing dikes Engineering / Industry Heavy equipment (bulldozers, etc.) Auxiliary lighting Engineering / Utilities Auxiliary power facilities Engineering / Utilities Supply Unit Medical and health supplies Health Food and lodging Emergency Social Services Pumps Engineering Storage facilities for equipment, Province furnishings and livestock Mobile public address system RCMP / Fire / Radio Chemical response team EMBC / Fire / Industry FINANCE AND ADMIN Establish Compensation and Claims Unit and Cost Accounting Unit

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DISEASE AND EPIDEMICS - ANIMAL

In the event of a major outbreak of animal disease, Ministry of Agriculture (MOA) is the primary response agency. The EOC will liaise with MOA and other appropriate agencies POLICIES when required and able to do so with given resources. The EOC will also liaise in regards to proper disposal of animals and utilization of the RDEK Animal Mass Carcass Disposal Plan (currently under development) HAZARD SPECIFIC CONSIDERATIONS EOC DIRECTOR (Command Staff) Notify PREOC when EOC is activated Select Ministry of Agriculture representative or alternate as Operations Chief Ensure all agency representatives contacted and requested to attend the EOC Staff Liaison Officer, Information Officer, and Risk Management Officer positions Establish adequate communications and news release Information Officer systems Establish public inquiry system OPERATIONS Ministry of Agriculture representative as Ops Chief Health Branch Coordinate investigation and mitigation of disease source

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HAZARD SPECIFIC CONSIDERATIONS PLANNING Obtain and disseminate current epidemiological data Situation Unit Deploy field observers to gather intelligence as soon as possible Consider possible major effects: Illness, injuries and death – mass disposal of carcasses Advance Damage to property Planning Unit Economic Impact Panic Quarantine of livestock LOGISTICS Anticipate long-term support of field workers Consider equipment needs and sources: Transportation Supply Unit Food and lodging Face Masks/gloves/ PPE

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DISEASE AND EPIDEMICS - HUMAN

In the event of a wide spread outbreak of disease, regardless of cause, the EOC should consider an automatic Level 3 response. POLICIES Should the operational area of this EOC not be affected, it is our policy to provide support and assistance to other areas affected as needed and requested. This may include providing resources or receiving evacuees. HAZARD SPECIFIC CONSIDERATIONS EOC DIRECTOR (Command Staff) Notify PREOC when EOC is activated Select Medical Health Officer or alternate as Operations Chief Ensure all agency representatives contacted and requested to attend the EOC Staff Liaison Officer, Information Officer, and Risk Management Officer positions Establish adequate communications and news release Information Officer systems Establish public inquiry system

OPERATIONS ESS Branch Staff ESS positions for possible reception centres Coordinate the evacuation of personnel Police Branch Coordinate traffic control Engineering Branch Coordinate the provision of potable water supplies Coordinate water quality monitoring Health Branch Coordinate emergency public health measures Liaise with BC Centre for Disease Control Health, Environment, and Coordinate investigation and mitigation of disease source Engineering Branches

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HAZARD SPECIFIC CONSIDERATIONS PLANNING Obtain and disseminate current epidemiological data Situation Unit Deploy field observers to gather intelligence as soon as possible Consider possible major effects: Overloading of health care facilities Medical personnel affected Advance Morgue facilities overwhelmed Planning Unit Contamination of normal water supplies Dangers to public health Adjacent communities may be affected as well, slowing assistance Losses to local economy LOGISTICS Anticipate long-term support of field workers Consider equipment needs and sources: Road / Air carriers/ Rail Transportation carriers Safety / medical supply Face Masks/gloves companies Isolation equipment RCMP / Fire Supply Unit Communication Equipment EMBC / Ham Radio Medical and health supplies Health Food and lodging Emergency Social Services Tankers for potable Utilities water supplies Mobile public address system

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DROUGHT

The EOC will ensure water supplies are identified for potable water, firefighting, and agricultural use, in that order. POLICIES We will keep the public informed by releasing all confirmed drought information through local media sources. HAZARD SPECIFIC CONSIDERATIONS EOC DIRECTOR (Command Staff) Ensure representatives from MOE, and Environment Canada (as appropriate) are contacted and requested to attend the EOC Staff Liaison Officer, Information Officer, and Risk Management Officer positions Consider Engineering Branch Coordinator as Operations Section Chief Establish adequate communications and news release Information Officer systems Establish public inquiry system Ensure various Water Management Districts are involved OPERATIONS Health Branch Establish emergency public health facilities PLANNING Obtain and disseminate current meteorological forecasts by working with Environment Canada Situation Unit Deploy field observers to gather drought impact intelligence Consider possible major effects: Disruption of agricultural operations Advance Planning Need for water rationing Contamination of normal water supplies Unit Possible business closures due to lack of water Dangers to public health Losses to local economy

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HAZARD SPECIFIC CONSIDERATIONS LOGISTICS Identify and locate alternative water supplies in anticipation of field requests Consider equipment needs and sources: Supply Unit Water storage tanks Local Businesses, Rail carriers Pumps Engineering Transportation for moving EMBC / Agriculture Associations livestock FINANCE AND

ADMIN Establish Compensation and Claims Unit and Cost Accounting Unit

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EXPLOSIONS

In the event of a major explosion, regardless of the cause, life safety of both responders and impacted people will be the first priority. The EOC will support the Incident Commander, regardless of POLICIES agency filling that role. It is our policy to assist in securing the site of the explosion to preserve evidence, ensure safety, and enhance privacy. Consider act of terrorism. HAZARD SPECIFIC CONSIDERATIONS EOC DIRECTOR (Command Staff) Notify Office of the Fire Commissioner that EOC is activated Select Police or alternate as Operations Section Chief Staff Liaison Officer, Information Officer, and Risk Management Officer positions Establish news release system Information Officer Establish public inquiry system OPERATIONS ESS / Red Cross Establish a Registration and Inquiry Centre Support Incident Commander in defining working area, Police Branch establishing control perimeter, and securing the scene for subsequent investigation Police Branch & Coordinate routes for emergency vehicles Planning Section Police Branch Coordinate traffic and crowd control BC Ambulance Notify hospitals of casualties, including number and type Service Unit Police Branch, Establish temporary morgue Coroner Unit Engineering / Coordinate the elimination of hazards from damaged utilities Utilities

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HAZARD SPECIFIC CONSIDERATIONS PLANNING Consider possible major effects: Injuries and fatalities Panic and need for stress debriefing Fire Advance Chance of secondary explosions Planning Unit Damage to property Release of toxic smoke, fumes Disruption of traffic and communications Disruption of utilities Convergence of media, photographers LOGISTICS Prepare to support long-term recovery and investigation operation Facilities Unit Identify potential temporary morgue facilities Consider equipment needs and sources: Fire fighting and rescue Fire / Engineering / SAR equipment Medical / Transportation / Ambulances Police Ambulance / RCMP / Ham Communication Equipment Radio Supply Unit Auxiliary lighting Engineering / Utilities Barricades Engineering Equipment to repair Engineering / Utilities public utilities Special equipment Chemical Supplier Mobile public address system RCMP / Fire / Radio Chemical response team EMBC / Fire / Industry Emergency feeding facilities Emergency Social Services

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FIRES – URBAN AND RURAL

Urban and rural fires should be managed using ICS with the senior officer on scene from the fire department having jurisdiction being appointed the Incident Commander. POLICIES Assist the BC Wildfire Service, if requested, in monitoring local authority firefighting on rural fires to prevent the spread of fire to vegetation. HAZARD SPECIFIC CONSIDERATIONS EOC DIRECTOR (Command Staff) Establish link with local authority EOC if established Notify PREOC that EOC is established Staff Liaison Officer, Information Officer, and Risk Management Officer positions Establish news release system Information Officer Establish public inquiry system OPERATIONS Determine need for evacuation through Fire Commissioner or declaration Fire Branch Notify Fire Commissioner Ensure that all utilities are advised Warn of potential spread of fire and need for fire breaks Police Branch Coordinate the evacuation of personnel Ministry of Coordinate the evacuation of livestock and/or domestic Agriculture / ESS animals - Establish CDART under ESS in the EOC and Ops at Branch the site Coordinate defining the working area and establish control perimeter Secure disaster scene for subsequent investigation Police Branch Coordinate traffic control and routes for emergency vehicles Coordinate the protection of property and relocate resources where necessary Utilities Branch Coordinate the elimination of hazards from damaged utilities BC Ambulance Notify hospitals of casualties Service Unit Health Branch Establish emergency public health facilities Police Branch Establish temporary morgue, if needed Establish ESS ESS Branch Staff ESS positions for possible reception centres

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HAZARD SPECIFIC CONSIDERATIONS PLANNING Supervise damage assessment Consider possible major effects: Injuries and fatalities Fire Explosions and other hazards Damage to property Advance Collapse of buildings and other structures Planning Unit Sudden hospital requirements Release of toxic smoke, fumes Disruption of traffic and communications Disruption of utilities Convergence of media, photographers LOGISTICS Anticipate requests for additional supplies Anticipate requests for food / porta-potties Consider equipment needs and sources: Fire fighting and rescue Fire / Engineering / SAR equipment Ambulances BCAS / Industry / St. John Water tankers (street cleaners) Engineering Relay pumps Supply Unit Ambulance / RCMP / Amateur Communication Equipment Radio Auxiliary lighting Engineering / Utilities Blankets and food Emergency Social Services Mobile public address system RCMP / Fire / Radio stations Chemical response team EMBC / Fire / Industry FINANCE AND

ADMIN Anticipate compensation/claims.

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FLOODING

FLNRO, MOE, MOTI and EMBC are the key provincial agencies. The RDEK maintains a Flood Response Unit (FRU) from the Engineering Department to establish Incident Command for rural flooding events and can assist other local authorities (municipalities, First Nations) upon request POLICIES Private property owners are responsible for protective works on their property. We will keep the public informed by releasing all confirmed flood warning information through local media sources. A state of local or provincial emergency must be declared to cause an evacuation due to flooding. HAZARD SPECIFIC CONSIDERATIONS EOC DIRECTOR (Command Staff) Ensure proper jurisdiction and Incident Command Select MOTI or alternate as Operations Chief Staff Liaison Officer, Information Officer, and Risk Management Officer positions Ensure representatives from DFO are contacted and requested to attend the EOC if needed Establish adequate communications and news release Information Officer systems Establish public inquiry system Ensure various Water Management Districts are involved OPERATIONS ESS Branch Staff ESS positions for possible reception centres Police Branch Coordinate the evacuation of personnel Min of Agriculture Coordinate the evacuation of livestock - Engage CDART Police Branch Coordinate traffic control Engage FRU from RDEK Engineering as required Engineering Branch Coordinate the establishment of dikes as required Identify the priority areas for sand bag deployment Utilities Branch Coordinate the elimination of hazards from damaged utilities Health Branch Establish emergency public health facilities

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HAZARD SPECIFIC CONSIDERATIONS PLANNING Obtain and disseminate current meteorological data and flood forecasts by working with MOTI and Environment Canada Deploy field observers to gather flood intelligence as soon as Situation Unit possible Consider possible major effects : Disruption of community Damage to property Advance Contamination of normal water supplies Planning Unit Casualties Evacuation of population Dangers to public health Losses to local economy LOGISTICS Contact EMBC, Canada Employment and Immigration Centres for personnel Identify and locate additional sandbags / heavy equipment resources in anticipation of field requests Anticipate long term feeding / accommodation support of field workers Consider equipment needs and sources: Transportation Road / Rail / Air carriers Communication Equipment EMBC / RCMP / Ham Radio Equipment for constructing dikes Supply Unit Engineering / Industry Heavy equipment

(bulldozers, etc.) Auxiliary lighting Engineering / Utilities Auxiliary power facilities Medical and health supplies Health Food and lodging Emergency Social Services Pumps Engineering Storage facilities for equipment Province furnishings and livestock Mobile public address system RCMP / Fire / Radio FINANCE AND

ADMIN Establish Compensation and Claims Unit and Cost Accounting Unit Establish Disaster Financial Assistance Unit

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HAZARDOUS SPILLS

Responders should take defensive role until product and actions are identified. POLICIES Spiller is responsible for clean up and restoration. The community has a right to know both the hazard and risk. HAZARD SPECIFIC CONSIDERATIONS EOC DIRECTOR (Command Staff) Select Fire Branch Coordinator or alternate as Operations Chief Staff Liaison Officer, Information Officer, and Risk Management Officer positions Ensure Safety Officer appointed at scene Ensure PREOC, MOE and other appropriate agencies notified Establish adequate communications and news release Information Officer systems Establish public inquiry system Request representative from carrier/owner attend the EOC OPERATIONS Ensure Environmental Health Officer and Fire Commissioner are notified Provide support to Incident Commander and/or local authorities Confirm Hot / Warm / Cold zones established and communicated to all agencies Coordinate traffic control Coordinate evacuation routes Police Branch Coordinate evacuation of high-hazard zones, considering responder safety ESS Branch Activate ESS for possible evacuation BC Ambulance Unit Notify hospitals of casualties Police Branch, Establish temporary morgue, if needed Coroner Unit

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HAZARD SPECIFIC CONSIDERATIONS PLANNING Ensure appropriate technical specialists contacted and available Determine nature of substance spilled and possible effects and inform Operations Section Chief, EOC Director, and Incident Commander – Use Emergency Response Guidebook or contact Canutec at 1-613-996-6666 or *666 Define area of risk Commence evacuation Planning, if required, and warn adjacent areas Establish identification of spiller for cost recovery purposes Recovery Unit

Consider possible major effects: Injuries and fatalities Tendency of people to disperse Damage to property Disruption of traffic Advance Subsequent explosions and fire Planning Unit Need to decontaminate site responders, equipment, and vehicles Contamination of normal water supplies Need to evacuate population Dangers to public health and livestock Disruption of business and industrial activities LOGISTICS Check on availability of specialized hazardous material supplies and consultants Consider support of long-term field operations Consider equipment needs and sources: Ambulances BCAS / Industry / St. John Fire and rescue equipment, e.g. Adjacent Fire Depts. / Industry respirators and resuscitators Communication Equipment EMBC / RCMP / Amateur Radio Supply Unit Decontamination equipment Industry Barricades Engineering Mobile public address system RCMP / Fire / Radio stations Chemical Response Team EMBC / Fire / Industry / MOE FINANCE AND

ADMIN Ensure cost accounting is taking place for charge back to spiller

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LANDSLIDES

Regardless of where the incident occurs, responder safety will be considered first. POLICIES Many landslides / slips involve multiple agencies and jurisdictions. HAZARD SPECIFIC CONSIDERATIONS EOC DIRECTOR (Command Staff) Ensure representatives from MOTI, MOE, EMBC (as appropriate) are contacted and requested to attend the EOC Staff Liaison Officer, Information Officer, and Risk Management Officer positions Establish adequate communications and news release Information Officer systems Establish public inquiry system Establish proper jurisdiction OPERATIONS Fire Branch, Police Coordinate search and rescue of victims Branch ESS Branch Staff ESS positions for possible reception centres Police Branch Coordinate the evacuation of personnel, Ministry of Coordinate the evacuation of livestock Agriculture Coordinate traffic control Police Branch Coordinate the protection of property and relocate resources where necessary Coordinate removal and disposal of slide material as required Engineering Branch Coordinate the elimination of hazards from damaged utilities

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HAZARD SPECIFIC CONSIDERATIONS PLANNING Deploy field observers to gather damage intelligence as soon as Situation Unit possible To consider further slide potential,

obtain current meteorological data. Consider possible major effects: Casualties Damage to property Closure of roads and highways Damage to utilities and communication systems Advance Contamination of normal water supplies Planning Unit Involvement of Dangerous Goods, e.g. fuels Evacuation of population from danger areas Dangers to public health Possible convergence of families and friends to help with search Disruption of community Losses to local economy LOGISTICS Identify additional heavy equipment in anticipation of field Supply Unit requests Anticipate long term feeding / accommodation support of field

workers Consider equipment needs and sources: Transportation Road / Air Carriers Communication Equipment EMBC / RCMP / Amateur Radio Heavy equipment Engineering / Industry (bulldozers, etc.) Supply Unit Auxiliary lighting Engineering / Utilities Auxiliary power facilities Engineering / Utilities Medical and health supplies Health

Food and lodging ESS FINANCE AND

ADMIN Establish Compensation and Claims Unit and Cost Accounting Unit Establish Disaster Financial Assistance Unit

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LOST PERSON(S)

The responsibility for lost persons on the ground and inland waters belongs to the Police department having jurisdiction that will act as Incident Commander. Local SAR volunteers aid them on the ground; the SAR manager will act as Operations Section Chief. In National Parks, the National Park Warden Service provides this service. The responsibility for lost persons from air or marine emergencies belongs to the federal government and POLICIES coordinated through the Joint Rescue Coordination Centre. The vast majority of SAR missions will be managed from an Incident Command Post, or in rare circumstances an expanded ICP. Implementation of an EOC should be considered only when the incident involves large numbers of missing persons, large numbers of SAR resources, or intense media interest. The EOC will provide support and assistance as needed or requested. HAZARD SPECIFIC CONSIDERATIONS EOC DIRECTOR (Command Staff) Select Police or alternate as Operations Chief for ground search Staff Liaison Officer, Information Officer, and Risk

Management Officer positions Establish adequate communications and news release Information Officer systems OPERATIONS Coordinate search teams, as requested Police Branch Identify and stage backup SAR teams from adjacent communities

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HAZARD SPECIFIC CONSIDERATIONS PLANNING Track and record search progress Assess characteristics of lost persons to identify areas with high probability of success Support SAR with GIS capabilities as requested Consider possible major effects: Injuries and fatalities Advance Possible high risk of involving many search aircraft Planning Unit Convergence of families and friends of missing persons Need to support remote search teams Weather changes could affect SAR team safety LOGISTICS Locate SAR resources in anticipation of field requests Anticipate long term feeding / accommodation support of SAR teams Consider equipment needs and sources: Supply Unit Communication Equipment EMBC / RCMP / Amateur Radio Search and Rescue equipment EMBC Consider use of snowmobile, four-wheel drive and other similar clubs with local knowledge

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POWER OUTAGES

The electrical utility provider is responsible for restoration of electrical power. The EOC may assist indirectly with such actions as POLICIES coordinating the clearing of fallen trees from routes used by utility line crews, and providing priorities for energy restoration. Under no circumstances should non-utility responders handle power lines, as they may still be live. HAZARD SPECIFIC CONSIDERATIONS EOC DIRECTOR (Command Staff) Select Engineering Branch Coordinator as Operations Chief Request utility representative attend at the EOC Staff Liaison Officer, Information Officer, and Risk Management Officer positions OPERATIONS Assist utility crews where possible Staff Engineering Branch Coordinator Engineering Branch Coordinate the elimination of hazards from damaged utilities Coordinate provision of auxiliary power Transportation Unit Coordinate transport of food, fuel, pharmaceutical supplies, medical personnel and others to points of need Supervise ESS accommodation and feeding of stranded ESS Branch persons Establish ESS Reception Centres for the aged/infirm

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HAZARD SPECIFIC CONSIDERATIONS PLANNING Identify critical power needs (i.e., nursing homes, etc.) Identify if alternate suppliers available Provide Operations Section with updated meteorological data Consider possible major effects: Injuries and fatalities, indirectly due to lack of power Advance Panic, particularly in crowded areas Planning Unit Persons trapped in elevators and other powered devices Disruption of traffic Disruption of utilities and communications LOGISTICS Locate and stage any power generation equipment Locate and stage any fuel for power generation equipment Ensure EOC and public safety facilities have auxiliary power Contact food suppliers and determine on-hand supplies Supply Unit Consider equipment needs and sources: Auxiliary generators Various sources Auxiliary heaters Various sources Fire Depts. from adjacent Auxiliary lighting areas Mobile public address system RCMP / Fire / Radio Welfare equipment Emergency Social Services FINANCE AND

ADMIN Establish manual timekeeping / payroll system.

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SEISMIC HAZARDS

In the event of a major earthquake, the EOC should consider an automatic level 3 response. POLICIES Should the operational area of this EOC not be affected, it is our policy to provide support and assistance to other areas affected as needed and requested. This may include providing resources or receiving evacuees. HAZARD SPECIFIC CHECKLISTS EOC DIRECTOR (Command Staff) Notify PREOC when EOC is activated Select Fire Chief or alternate as Operations Chief Staff Liaison Officer, Information Officer, and Risk Management Officer positions Ensure all agency representatives contacted and requested to attend the EOC Establish adequate communications and news release Information Officer systems Establish public inquiry system Request outside assistance, including military from PREOC if required OPERATIONS Fire Branch Coordinate rescue of trapped, injured persons ESS Branch Staff ESS positions for possible reception centres Coordinate the evacuation of personnel Police Branch Coordinate traffic control Police Branch, Coordinate temporary morgue Coroner Unit Coordinate the protection of property and relocate resources Police Branch where necessary Fire Branch Coordinate salvage operations of essential items Engineering Branch Coordinate the elimination of hazards from damaged utilities Health Branch Coordinate emergency public health facilities

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HAZARD SPECIFIC CHECKLISTS PLANNING Obtain and disseminate current seismic data Deploy field observers to gather damage intelligence as soon as Situation Unit possible Consider possible major effects: Injuries and fatalities Trapped persons Damage to property Damage to roads, bridges, utilities, buildings Fire hazards and explosions Involvement of Dangerous Goods e.g. fuels Advance Flooding from broken water mains Planning Unit Hypothermia if event occurs in winter Landslides Panic Contamination of normal water supplies Dangers to public health Adjacent communities may be affected as well, slowing assistance Losses to local economy LOGISTICS Anticipate long term feeding / accommodation support of field workers Consider equipment needs and sources: Transportation Road / Rail / Air carriers Rescue equipment of all kinds All agencies Public service maintenance Engineering / Utilities vehicles Communication Equipment EMBC / RCMP / Ham Radio Heavy equipment Engineering / Industry Supply Unit (bulldozers, etc.) Auxiliary lighting Engineering / Utilities Auxiliary power facilities Engineering / Utilities Medical and health supplies Health Food and lodging Emergency Social Services Piping for water, sewer repairs Engineering / Industry Tanks cars for potable water Utilities / railways supplies Mobile public address system RCMP / Fire / Radio FINANCE AND

ADMIN

Establish Compensation and Claims Unit and Cost Accounting Unit

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STRUCTURAL COLLAPSE

Regardless of the cause, safety of the responders will be considered first. The EOC will ensure technical advice is available and Heavy POLICIES Urban Search and Rescue experts (if available) are provided to the Incident Commanders. Immediately secure the site to preserve evidence, ensure safety, and enhance privacy. HAZARD SPECIFIC CONSIDERATIONS EOC DIRECTOR (Command Staff) Notify PREOC if EOC is activated Select Fire Chief or alternate as Operations Chief Make contact with building owner and request attendance at EOC if appropriate Staff Liaison Officer, Information Officer, and Risk Management Officer positions Establish news release system Information Officer Establish family inquiry system OPERATIONS ESS / Red Cross Establish a Registration and Inquiry Centre Support Incident Commander in defining working area, Police Branch establishing control perimeter, and securing the scene for subsequent investigation Fire Branch Coordinate rescue Coordinate routes for emergency vehicles Police Branch Coordinate traffic and crowd control BC Ambulance Unit Notify hospitals of casualties, including number and type Police Branch, Establish temporary morgue Coroner Unit Engineering / Coordinate the elimination of hazards from damaged utilities Utilities Obtain plans/blueprints of buildings involved

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HAZARD SPECIFIC CHECKLISTS PLANNING Consider possible major effects: Injuries and fatalities Fire Advance Trapped people Planning Unit Involvement of dangerous goods, e.g., fuels Sudden hospital requirements Disruption of traffic and communications Convergence of media, photographers LOGISTICS Prepare to support long-term recovery and investigation operations Facilities Unit Identify potential temporary morgue facilities Consider equipment needs and sources: Fire fighting and rescue Fire / Engineering / SAR equipment Ambulances BCAS / Industry / St. John Ambulance / RCMP / Communication Equipment Supply Unit Amateur Radio Auxiliary lighting Engineering / Utilities Barricades Engineering Power cranes Contractors Mobile public address system RCMP / Fire / Radio stations

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TRANSPORTATION INCIDENTS - AIR

Primary responsibility for aircraft crashes rests with the Police Department having jurisdiction, airport authority (if on airport property) and the Transportation Safety Board (TSB). The Police will provide security and assist the Coroner. POLICIES The TSB conducts the investigation. An EOC is not commonly activated for an aircraft crash. However in the event of a catastrophic incident, an EOC may be activated to provide support as needed and requested. HAZARD SPECIFIC CONSIDERATIONS EOC DIRECTOR (Command Staff) Consider Police or alternate as Operations Section Chief Make contact with air carrier and request representative to attend EOC Ensure Airport Manager/Operations Manager is notified if not on airport property Ensure Transportation Safety Board and Rescue Coordination Centre contacted Staff Liaison Officer, Information Officer, and Risk Management Officer positions Information Establish news release system Officer Establish family inquiry system OPERATIONS ESS / Red Cross Establish a Registration and Inquiry Centre Support Incident Commander in defining working area, Police Branch establishing control perimeter, and securing the scene for subsequent investigation Police Branch & Coordinate routes for emergency vehicles Planning Section Police Branch Coordinate traffic and crowd control Police Branch, Establish temporary morgue Coroner Unit Health Branch Notify hospitals of casualties, including number and type Engineering / Coordinate elimination of hazards from damaged utilities Utilities

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HAZARD SPECIFIC CONSIDERATIONS PLANNING Consider possible major effects: Injuries and fatalities Fire Explosion Damage to property Advance Involvement of dangerous goods, e.g., fuels Special cargo problems Planning Unit Sudden hospital requirements Disruption of traffic and communications Disruption of utilities Convergence of media, photographers, politicians Convergence of friends and family members and need for grieving International considerations LOGISTICS Prepare to support long-term recovery and investigation operations Facilities Unit should be identifying potential temporary morgue facilities Consider equipment needs and sources: Fire fighting and rescue Fire / Engineering / SAR equipment Ambulances BCAS / Industry / St. John Ambulance / RCMP / Supply Unit Communication Equipment Amateur Radio Auxiliary lighting Engineering / Utilities Barricades Engineering Mobile public address system RCMP / Fire / Radio stations Chemical response team EMBC / Fire / Industry / MOE

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TRANSPORTATION INCIDENTS - RAIL

The responsibility for rail crashes on railroad property rests with the carrier. Incidents involving injuries / fatalities or impacting areas off the right of way should be managed by the appropriate agency, (POLICE / BCAS / FIRE / MOE) as a single command POLICIES or unified command based on the situation. It is our policy to provide support as needed and requested by the rail carrier. Responders should take a defensive role until the train cargo is determined to be of a manageable risk to our responders. HAZARD SPECIFIC CONSIDERATIONS EOC DIRECTOR (Command Staff) Select Police, Fire or Environment Branch Coordinator as

Operations Chief Make contact with rail carrier and request attendance at EOC Ensure Transportation Safety Board contacted Staff Liaison Officer, Information Officer, and Risk

Management Officer positions Establish news release system Information Officer Establish family inquiry system OPERATIONS ESS / Red Cross Establish a Registration and Inquiry Centre Support Incident Commander in defining working area, establishing control perimeter, and securing the scene for Police Branch subsequent investigation Coordinate routes for emergency vehicles Coordinate traffic and crowd control BCAS Unit Notify hospitals of casualties, including number and type Police Branch, Establish temporary morgue Coroner Unit Engineering / Coordinate the elimination of hazards from damaged utilities Utilities

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HAZARD SPECIFIC CONSIDERATIONS PLANNING Consider possible major effects: Injuries and fatalities Fire Explosion Evacuation Advance Damage to property Planning Unit Involvement of dangerous goods, e.g., fuels Sudden hospital requirements Disruption of traffic and communications Disruption of utilities Convergence of media, photographers, politicians Convergence of friends and family members and need for grieving LOGISTICS Prepare to support long-term recovery and investigation operations Facilities Unit should be identifying potential temporary morgue facilities Consider equipment needs and sources: Fire fighting and rescue Fire / Engineering / SAR equipment BCAS / Transportation / Ambulances Police Ambulance / RCMP / Ham Supply Unit Communication Equipment Radio Auxiliary lighting Engineering / Utilities Barricades Engineering Mobile public address system RCMP / Fire / Radio Chemical response team EMBC / Fire / Industry / MOE LPG response team

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TRANSPORTATION INCIDENTS – ROAD / HIGHWAY

Most major motor vehicle crashes should be managed at the scene. RCMP is the lead agency. POLICIES The EOC will provide support and assistance as needed or requested. HAZARD SPECIFIC CONSIDERATIONS EOC DIRECTOR (Command Staff) Select Police or alternate as Operations Chief Make contact with motor carrier and request attendance at EOC Staff Liaison Officer, Information Officer, and Risk Management Officer positions Establish news release system Information Officer Establish family inquiry system OPERATIONS ESS / Red Cross Establish a Registration and Inquiry Centre Support Incident Commander in defining working area, establishing control perimeter, and securing the scene for Police Branch subsequent investigation Coordinate routes for emergency vehicles Coordinate traffic and crowd control Coordinate requests for ambulance, wreckers, fire trucks and heavy equipment, as needed BC Ambulance Notify hospitals of casualties, including number and type Service Unit Police Branch Establish temporary morgue Engineering / Coordinate the elimination of hazards from damaged utilities Utilities

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HAZARD SPECIFIC CONSIDERATIONS PLANNING Consider possible major effects: Injuries and fatalities Fire Explosion Trapped motorists Advance Damage to property Planning Unit Involvement of dangerous goods, e.g., fuels Special cargo problems, e.g., hazardous materials Sudden hospital requirements Disruption of traffic and communications Convergence of media, photographers, politicians Convergence of friends and family members and need for grieving LOGISTICS Prepare to support long-term recovery and investigation operations Facilities Unit Identify potential temporary morgue facilities Consider equipment needs and sources: Wrecker / tower with cutting Police / Garage torches Fire fighting and rescue Fire / Engineering / SAR equipment Ambulances BCAS / Industry / St. John Supply Unit Ambulance / RCMP / Amateur Communication equipment Radio Auxiliary lighting Engineering / Utilities Traffic barricades Engineering Mobile public address system RCMP / Fire / Radio stations Chemical response team EMBC / Fire / Industry / MOE

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VOLCANIC ASH FALLOUT

In the event of a major eruption, the EOC should consider an automatic level 3 response. POLICIES Should the operational area of this EOC not be affected, it is our policy to provide support and assistance to other areas affected as needed and requested. This may include providing resources or receiving evacuees. HAZARD SPECIFIC CONSIDERATIONS EOC DIRECTOR (Command Staff) Notify PREOC when EOC is activated Select Fire Chief or alternate as Operations Chief Ensure all agency representatives contacted and requested to attend the EOC Staff Liaison Officer, Information Officer, and Risk Management Officer positions Establish adequate communications and news release Information Officer systems Establish public inquiry system OPERATIONS Engineering Branch Coordinate the elimination of Ash from roads Coordinate emergency public health facilities Health Branch Coordinate removal of ash from ventilation systems of critical buildings Identify and assist people with respiratory difficulties

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HAZARD SPECIFIC CONSIDERATIONS PLANNING Obtain and disseminate current plume data Situation Unit Deploy field observers to gather intelligence as soon as possible Consider possible major effects: Respiratory difficulties Non functioning combustion engines Advance Panic Planning Unit Contamination of normal water supplies Dangers to public health Adjacent communities may be affected as well, slowing assistance Losses to local economy LOGISTICS Anticipate long-term air quality problems Consider equipment needs and sources: Road / Air carriers/ Rail Transportation carriers Public service maintenance Engineering / Utilities vehicles Communication Equipment EMBC / RCMP / Ham Radio Heavy equipment Engineering / Industry (bulldozers, etc.) Supply Unit Auxiliary lighting Engineering / Utilities Auxiliary power facilities Engineering / Utilities Medical and health supplies Health Food and lodging Emergency Social Services Tankers for potable water Utilities supplies Mobile public address system RCMP / Fire FINANCE AND

ADMIN Establish Compensation and Claims Unit and Cost Accounting Unit.

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WILDFIRES

Interface fires will be managed using unified command with Incident Commanders supplied by the BC Wildfire Service and the Fire Department having jurisdiction. The EOC will provide support and assistance to the BC Wildfire Service and POLICIES local authorities as and when requested. In the event of a pure wildfire, The EOC will provide support and assistance to the BC Wildfire Service as and when requested. HAZARD SPECIFIC CONSIDERATIONS EOC DIRECTOR (Command Staff) Select Fire or alternate as Operations Chief Establish link with any activated DOC/MROCs

(Southeast Fire Centre or otherwise) Notify PREOC that EOC is established Monitor that interface fire command is unified Staff Liaison Officer, Information Officer, and Risk Management Officer positions Establish news release system Information Officer Establish public inquiry system OPERATIONS Confirm communication link with Incident Commander, Fire Zone, or Fire Centre as appropriate Determine need for evacuation through Fire Commissioner, BC Wildfire, or declaration Establish communications with Fire Commissioner Office – Fire Branch Determine Structure Protection needs (SPU) Ensure Utilities are advised Monitor potential spread of fire and need for fire breaks Police Branch Coordinate the evacuation of personnel ESS Branch Establish ESS for evacuations / Reception Centre Ministry of Coordinate the evacuation of livestock and/or domestic Agriculture / ESS animals - Establish CDART under ESS in the EOC and Ops at Branch the site Coordinate in defining working area and establish control perimeter Secure disaster scene for subsequent investigation Police Branch Coordinate traffic control and routes for emergency vehicles Coordinate the protection of property and relocate resources where necessary

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HAZARD SPECIFIC CONSIDERATIONS OPERATIONS Engineering Coordinate the elimination of hazards from damaged utilities Branch BC Ambulance Notify hospitals of casualties Service Unit Health Branch Establish emergency public health facilities Police Branch, Establish temporary morgue, if needed Coroner Unit PLANNING Supervise damage assessment Ensure risk management activities are being conducted Consider possible major effects: Injuries and fatalities Fire Explosions of propane tanks and other hazards Damage to property Collapse of buildings and other structures Advance Sudden hospital requirements Planning Unit Involvement of Hazardous Goods, e.g. fuels Release of toxic smoke, fumes Disruption of traffic and communications Disruption of utilities Convergence of media, photographers, politicians Possible need to relocate primary EOC LOGISTICS Anticipate requests for additional supplies Anticipate requests for food / porta-potties Consider equipment needs and sources: Fire fighting and rescue Fire / Engineering / SAR / equipment OFC Ambulances BCAS/ Industry / St. John Water tankers (street cleaners) Engineering Relay pumps Engineering Supply Unit Ambulance / RCMP / Communication Equipment Amateur Radio Auxiliary lighting Engineering / Utilities Blankets and food Emergency Social Services Mobile public address system RCMP / Fire / Radio stations Chemical response team EMBC / Fire / Industry / MOE FINANCE AND

ADMIN Anticipate compensation/claims

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East Kootenay Emergency Program

PART 3 EVACUATION PLANNING See each tab for local authority Evacuation Plans (as they become available)

Part Tab Contents 3 RDEK Rural Evacuation Plan 4 Elkford 5 Fernie 6 Sparwood PART 3 7 Tobacco Plains Indian Band Evacuation Evacuation Documents and Templates: Evacuation Alert, Order, Rescind Templates Planning Declaration State of Emergency Templates Evacuation Notification Process – colour coded Evacuation Plan Worksheet – EOC Plans Section 8 Evacuation Tips for RCMP / First Responders Instructions to Evacuees Public Broadcast Messaging to Evacuees Shelter in Place Instructions for General Public Site Security Tips for Evacuated Areas

RDEK RURAL EVACUATION PLAN

General regional guidance for rural area evacuations

Sept 2016

Table of Contents Authority ...... 1 Purpose ...... 2 Scope ...... 2 Situation ...... 2 Evacuation Planning Assumptions ...... 4 Hazards ...... 5 Concept of Operations ...... 9 Implementation ...... 9 Responsibilities ...... 10 EOC Guidance for Evacuation Lead ...... 11 Notifications ...... 12 Alerting the Public ...... 12 Evacuation Routes ...... 13 Columbia Valley Evacuation Routes ...... 13 Elk Valley South Country Evacuation Routes ...... 13 Central Subregion Evacuation Routes ...... 14 Control Points ...... 15 Assembly Areas...... 15 Transportation ...... 15 Security ...... 16 Refusals ...... 17 Special Provisions ...... 18 People with Disabilities ...... 19 School Board ...... 19 Livestock ...... 20 Languages ...... 22 Reception Centres ...... 22 Evacuation Supplies ...... 23 Maps ...... 23 Forms ...... 23

Authority

Authority to implement a mandatory evacuation anywhere in the RDEK may rest with multiple jurisdictions. This could obviously lead to confusion and duplication of effort or counter-productivity. It should be noted that the Emergency Program Act states that (with a few provisos):

“a local authority is at all times responsible for the direction and control of the local authority’s emergency response”.

It is critical to determine jurisdiction as soon as possible if an evacuation is contemplated. The RDEK, City of Cranbrook, City of Kimberley, City of Fernie, District of Sparwood, District of Elkford, District of Invermere, Village of Radium, and the Village of Canal Flats are all “Local Authorities” under the BC Emergency Program Act. For the purposes of this document each First Nation in the RDEK will also be considered “local authorities”.

To order a mandatory evacuation, a local authority must declare a “State of Local Emergency’, as enabled under Section 12 of the BC Emergency Program Act. This means, for example, if a portion of Kimberley were to be evacuated; only Kimberley would need to declare a state of emergency. If, however the emergency is widespread and rural areas surrounding Kimberley also required evacuation, both Kimberley and the RDEK would have to declare a State of Local Emergency.

In the RDEK, the RCMP on behalf of the Local Authority would conduct implementation of an evacuation order.

Not all evacuations require a declaration. In many cases it is preferable to utilize the existing statutes of other authorities and reserve declaring as a last resort. Other authorities may include:

 The Provincial Government could, on the request of a local authority or on its own, declare a Provincial State of Emergency and order evacuations.

 The Ministry of Health, which has considerable statutory authority under the Health Act for evacuation and restricting movement in respect to health issues such as epidemics.

 The Wildfire Act of BC enables the removal of persons who may interfere with fighting forest fires or are at risk from those fires.

 The Environmental Management Act provides the authority to evacuate persons if a dangerous goods spill poses a health hazard.

 In a fire hazard or risk of explosion situation, the Fire Services Act provides the authority for the Fire Commissioner to evacuate a building or area. Page | 1

 The Canadian Food Inspection Agency has broad powers to restrict access and travel in a declared foreign animal disease outbreak. Purpose

To describe the provisions that have been made and the procedures to follow to ensure the safe and orderly evacuation of people and animals threatened by a natural or man-made hazard in RDEK Central.

This plan should be read in conjunction with:

 Evacuation Operational Guidelines (EMBC) (2009)  Justice Institute of BC Emergency Evacuations: Protective Measures (2004) Scope

This Plan addresses evacuations that may be required on a large scale within the Regional District of East Kootenay and is supplemented with Evacuation Plans from municipalities and First Nations. Situation

Removing people from their homes and livelihoods must not be taken lightly. People will already be under duress during an emergency; however, public safety must be considered first. It is a delicate balancing act.

The RDEK is faced with a number of hazards that may require the evacuation of people and livestock. The regional district has required evacuations in the past in a number of locations in past years.

The main hazards in the RDEK include:

 Dangerous goods spill, road, rail or fixed facility

 Fire, both structural and interface

 Flooding

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Evacuation involves the process of removing persons and/or animals from an area that is, or may become dangerous in the near future. Depending on the nature and scope of the event, evacuations may affect a wide range of geographic locations, from isolated buildings to entire sub regions of the regional district. The questions posed by an evacuation are similar to those a journalist faces: Who, What, When, Where, Why and How.

Evacuation planning typically addresses the following emergency objectives:

1. Decide whether the exposed population is more effectively protected by sheltering–in–place or evacuating. 2. Develop an incident Action Plan based on the type of threat, population, time, weather, communications, response resources and capabilities. 3. Develop notification and instructional information for persons within the threatened area. 4. Expedite the evacuation of persons from hazardous areas, control evacuation traffic and provide adequate means to transport people without vehicles. 5. Institute access control measures to prevent unauthorized persons from entering evacuated areas. 6. Provide sufficient resources. 7. Monitor the evacuation plan and make changes as conditions warrant. In some incidents such as the release of toxic gases, residents in a hazardous area are better to seek shelter in place. Following advice from Canutec or a Hazmat Specialist, authorities may advise residents to remain inside and seal the building (shutting down heating and air conditioning). This gives immediate protection and should only be considered for a short duration.

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Evacuation Planning Assumptions

There are many unknowns that occur during major emergencies and no two emergencies are ever alike. There are however, a number of recurring themes that evacuations around North America have demonstrated:

 Most hazards provide sufficient warning time to implement a planned evacuation.  Spontaneous/voluntary evacuation will occur when there is sufficient warning of a threat - between 5-20% will evacuate before being ordered.  Some people will refuse to evacuate regardless of threat.  Some pet owners will refuse to evacuate until arrangements are made for their pets.  Approximately 20 % of evacuees will require congregate care shelter.  Commercial transport will be available under a declaration of a state of emergency.  Standard evacuation routes may be established for specific seasonal hazards.  Evacuation during No-Notice emergency situations will be on an ad hoc basis, based on direction of the on-site incident commander.

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Hazards

Dangerous Goods The Regional District has a large quantity of dangerous goods transported through its jurisdiction by both road and rail. Due to the topography of the Rocky Mountain Trench, the transportation routes parallel or transect almost all of the large population areas. There are also a number of Liquefied Petroleum Gas and bulk fuel storage facilities located adjacent to or in populated areas that pose a risk. Evacuations as a result of dangerous goods release can be categorized in two ways:

 Immediate, life threatening. This condition usually results from a catastrophic event such as a rail car derailment, tanker truck accident or failure of a storage vessel. These events require immediate action by the Incident Commander (IC) before statutory authority may be obtained. Actions should include isolation, identification, evaluation and evacuation.

 Delayed/precautionary, health risk, possibly life threatening. This condition is often one that puts the I/C in a difficult position. It usually results from a spill of an unknown product in an unknown amount that may threaten downwind, down-hill populations.

There are two strategies to follow in a dangerous goods release:

 Evacuate the population at risk. Obviously the product must be identified correctly for issues such as lighter/heavier than air, reactivity with water, etc. Actions involve evacuating upwind, uphill in most cases.

 Shelter in place. In some instances it may be safer to have the population at risk shelter in their homes or businesses. Actions may involve advising residents to remain inside and seal the building (shutting down heating and air conditioning). This gives immediate protection and should only be considered for a short duration. This decision needs to be made by the Incident Commander.

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The highest risk for dangerous goods release are:

Central - along Highways 3, 93, 95 and 95A and the rail lines in the area. An incident along these corridors could cut off the main evacuation routes and require use of alternates.

EVSC – in the Michel/Natal, Hosmer and Elko areas. Other areas of concern include the Grasmere and Roosville area. An incident along these corridors could cut off the main evacuation routes and require use of alternates. Secondary areas of concern include Sparwood north and the Fernie Resort development above Highway 3.

Columbia - in the Athalmer area and the rail line through Invermere. An incident along this corridor could cut off the main evacuation route and require use of alternates. Secondary areas of concern include Radium, Windermere, Fairmont and Canal flats.

The Environmental Management Act provides the Ministry of Environment the authority to tactically evacuate persons if a dangerous goods spill poses a health hazard. If this Act is not employed, then a declaration of a State of Local Emergency is required.

Figure 1. Dangerous Goods Evacuation Decision Tree

Dangerous Goods Incident Occurs

Responders on Scene

Follow Evacuation Product Identified Guidelines in Yes as dangerous? Emergency Response Guide

No

Isolate Product Can People Consider and Monitor until evacuate upwind/ No Sheltering in Cleaned up uphill safely? PLace

Yes

Evacuate Upwind/ Uphill if Safe

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Floods The RDEK has a few areas that are prone to flooding:

EVSC - Primary areas of concern include: 1. Hosmer (both from Elk River and 2-3 smaller drainages including Hosmer Creek). 2. West Fernie and the City of Fernie (both from the Elk River, and numerous seasonal creeks from the hillsides above). 3. Cokato (both for Elk River and 3 creeks & numerous smaller drainages). 4. Corbin (while few people live there, Michel Creek has a history of catastrophic floods). 5. Jaffray (low lying areas around Little and Big Sand Creeks). 6. Dickens Road area (many small creeks and seasonal flows). 7. Low lying areas in Sparwood (Michel Creek/Elk River)

Areas of lesser concern include the community of Newgate, Flathead and some of the more remote locations (some of the creeks along the access roads flood occasionally, cutting off access for several days).

Evacuations as a result of flooding may often be anticipated well in advance of the requirement if an effective monitoring program is in place. Normally, lakes are observed to be approaching full pool and rivers before overtopping and this provides time to conduct evacuations. On occasion, severe storm cells or dam breaches can cause flooding in a very short time span.

There is no statutory authority vested in any agency or jurisdiction to cause an evacuation due to flooding. Either the local government or the province must declare a state of emergency to cause an evacuation to occur.

A phased approach to flood evacuations should be based on the following:

 Phase 1: Conditions may exist to create flooding in known areas that are prone.  Phase 2: Conditions do exist to cause flooding; evacuation planning should commence.  Phase 3: River gauges and flood forecasts from the Ministry of Environment indicate imminent flooding, evacuations should take place.  Phase 4: Cresting is occurring and low-lying areas are awash. Evacuations underway.

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Fires Probably the highest risk facing the RDEK is the threat of wildfire. There is virtually no area that is free from this threat. Voluntary and precautionary evacuations may be required on a relatively frequent basis due to smoke issues for people with respiratory difficulties. Wildfire evacuations are similar to dangerous goods evacuations in that they may be classed in two broad categories.

 Immediate, life threatening - Wildfires can move at tremendous speeds and demonstrate erratic behaviour as they create their own weather. The Incident Commander must react quickly and decisively. Fortunately, the BC Wildfire Service has the statutory authority and experience to quickly organize “tactical” evacuations. This is often done in concert with the Office of the Fire Commissioner who also has statutory authority.

 Precautionary, voluntary – Precautionary or voluntary evacuations are sometimes conducted when the smoke is posing a health threat or the experts determine the potential for aggressive fire behaviour. These types of evacuations can often be anticipated and an orderly evacuation conducted and would be implemented through an Evacuation Alert.

Structural fires affecting an entire block are similar in dynamics to the immediate, life threatening type of wildfire.

Moyie, Wardner, Wasa, the District of Invermere, the Village of Radium and other unincorporated areas could all experience this type of large fire in older buildings.

The IC again must take decisive action; however, the IC must contact the Office of the Fire Commissioner for statutory authority as soon as is practicable. Evacuation becomes even more important in those areas such as Moyie, Wardner or Wasa that do not have structural fire protection.

Landslides and Avalanches While not an extreme threat, landslides and avalanches do pose a concern especially along the Highway 3 corridor from the Alberta border to Elko, and in the Radium, Fairmont and Panorama areas. Landslides and avalanches very seldom give advance notice of failure and only in areas with geo-technical monitoring is it possible to provide precautionary evacuation notice. Similar to flooding, there is no agency with statutory authority to cause an evacuation due to a landslide. Other Hazards While certainly there are other hazards facing the RDEK, the above represents the most likely to occur. The following procedures may be used for any evacuation due to an unforeseen hazard.

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Concept of Operations

Identification of the requirement for an evacuation is normally done by the Incident Commander (IC) at the site of the emergency. Once it is determined that an Evacuation Alert or Order is in the best interest of the public, the IC will request evacuation support through the EOC.

The specific responsibility for coordination of large-scale evacuations is the Evacuation Unit in the Police Branch of the Operations Section. Site execution of the evacuation is the responsibility of the RCMP, with guidance provided by the IC.

The following sections of this Plan will detail the public warning process, routes, and destinations of evacuees and checklists for the Evacuation Unit. Implementation

When it is determined that an evacuation is required, the warning must be timely and accurate. While the main concern is the preservation of life, those displaced from their homes or businesses may be experiencing inconvenience, anxiety and fear. Regardless of who orders an evacuation, this Plan follows the provincial standard of a three-staged evacuation process. Stage 1: Evacuation Alert A consistent format and process will be used to alert the population at risk of potential need for evacuation. The alert highlights the nature of the danger and that people should be prepared to evacuate the area. This Evacuation Alert may allow for the population at risk to begin an orderly preparation to voluntarily leave the affected area, within a specified time frame. However, the reality of the situation may require immediate action with very short notice. The Alert may be used for a voluntary or precautionary evacuation.

Stage 2: Evacuation Order The population at risk is ordered to evacuate the area specified in a formal written order. This is an order and as such does not allow for any discretionary decision on the part of the population at risk. They must leave the area immediately.

A statement must be included in all bulletins, pamphlets, warnings and orders that make it very clear to all that while the evacuation order is in effect, the area in question will have controlled access and a pass may be required to regain access.

Stage 3: Rescind The population at risk is allowed to return to the area previously evacuated, having been advised that the danger has passed. There is the possibility that the danger may re-manifest itself and the Evacuation Alert or Evacuation Order might need to be reissued.

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Responsibilities Once the request or order for an evacuation has occurred and the affected public has been informed of the routes to take, check-in requirements and reception centres, the task of executing the evacuation directions takes place. The majority of evacuation operations are recommended/ordered by the IC and executed by the RCMP at the scene of the emergency. They are supported by the ESS organization if displaced people are required to be housed. An example of this might be a large apartment complex is razed and a number of families need food, clothing and shelter on a temporary basis. This is often accomplished by an Evacuation Group, headed by the RCMP in the Operations section of an ICS organization. In a larger incident, such as a major wildland–urban Interface fire, the ICS organization might include an Evacuation Branch again headed by the RCMP. This would still be supported by the ESS organization and the EOC. An alternative, occasionally employed for precautionary evacuations, is to coordinate the evacuation from the EOC. If this method is chosen, the Evacuation Unit in the Police Branch of the Operations Section is the implementing body. Regardless of who or how an evacuation is implemented, the responsibility for the care and sheltering of evacuees and the opening of Reception Centre (s) belongs to the ESS Director who may be located at the EOC.

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EOC Guidance for Evacuation Lead

Evacuation Unit Coordinator (for major evacuations) Activation Phase Report to EOC; receive briefing from Police Branch Coordinator Establish Unit, liaise with Situation Unit, and obtain maps of incident area Review all non-evacuation options and present to Branch Coordinator Determine need for voluntary, precautionary or mandatory evacuation. Based on decision, prepare Alert or Order for management Ensure all agencies consult prior to evacuation. Ensure that all stakeholders fully understand the situation and ramifications Ensure evacuation routes, Traffic Control Points, access control and reception centres are in place and ready to commence operations In conjunction with the Information Officer, establish and announce a telephone number for evacuees to call for information Follow the Generic Initial Action Plan Priorities and Tasks Checklist Operational Phase Announce evacuation decisions (boundaries and routes etc.) Commence evacuation Ensure distribution of Emergency Evacuation Notices to public and media outlets Ensure evacuation personnel are briefed on routes, access and reception centre locations Ensure adequate numbers of tow trucks and ambulances staged along evacuation routes Track numbers of evacuees and any injuries Track and locate on map any people refusing to evacuate. Ensure Operations and Situation Unit is notified Keep Information Officer informed of progress and any changes Ensure Unit Log and other pertinent information is recorded Consider need for critical incident stress debriefing for displaced population Provide ESS Director with current information to be passed to evacuees regarding status of evacuation and possible re-entry times Determine limited access and re-entry issues Ensure security is provided in evacuated area Ensure damage in evacuated area is documented Provide ESS Director with re-entry instructions once approved by the EOC Director for distribution to media and Reception Centres Prepare and distribute All Clear once authorized by management Assist evacuees with their return to evacuated area Demobilization Phase Follow the Generic EOC Demobilization Phase checklist (EMBC EOC Ops Guidelines – Edition 2)

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Notifications  The respective RDEK Emergency Program Coordinator and the RDEK Emergency Services Coordinator shall be notified whenever any evacuation is anticipated or implemented.  The respective Emergency Social Services Director (ESSD) shall be notified whenever an evacuation is anticipated or implemented.  If sheltering is actually needed, the ESSD will open the designated reception centres or group lodging facilities.  If an evacuation is anticipated, imminent or initiated, the Emergency Program Coordinator or the Emergency Services Coordinator shall ensure that the affected jurisdictions’ senior officials have been alerted.  The Emergency Program Coordinator shall notify EMBC if an evacuation is anticipated, imminent or initiated.  EOC Director /staff to refer to “Generic Initial Action Plan Priorities and Tasks” in the East Kootenay Emergency Management Procedures for initial evacuation guidance.

Alerting the Public The method of alerting the public will be dependent upon the time available, hazard area, and resources available. Options to consider include:  Personal contact. General estimate of personnel required:  single family dwelling – 2 people per block  small apartment building – 2 people per building  large apartment building – 2 people per floor  RCMP, fire, public works and search and rescue vehicles using public address systems  Outdoor alerting systems such as old air raid warning sirens.

 Radio, TV, Internet, Social Media – all off-site methods of notification will be managed by the RDEK Communications Department in concert with the Incident Commander and/or the EOC.  Telephone systems – manual or automatic dialing systems, non- office/office based systems utilizing Kinsmen, Rotary or other available resources.  Local Emergency Broadcast System

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Evacuation Routes  While evacuation routes may be pre-designated for larger events, the safest routes may have to be selected at the time of the incident.  The IC will normally designate the best routes for evacuation from the threatened area.  It is the responsibility of the Planning Section in cooperation with the Evacuation Unit to plan evacuation routes at the direction of the EOC Director if pre-designated routes do not apply.  Notification of changes in the selected routes will be made to the EOC Information Officer, and ESS Director and field personnel.  Large size evacuation route signs should be placed along the designated routes.

Pre-designated routes in each of the sub regions are listed below:

Columbia Valley Evacuation Routes Highway 93/95 (Primary) Westside Road (Secondary, requires signage) Red Rock (Secondary, requires signage) Settlers Road (Secondary, requires signage, winter difficult) Panorama - Toby Hill Road (Primary) Air Evac from Mineral King Mine (Secondary) Alternatives to road evacuation include: Invermere Airport Fairmont Airport Rail

Elk Valley South Country Evacuation Routes Highway 3/43 (Primary) River Forestry Road (Secondary, requires signage) Alternatives to road evacuation include: Elk Valley Regional Airport (Sparwood) Elko Air Strip Rail Evacuation routes for City of Fernie, District of Sparwood, and the District of Elkford will be listed in their respective municipal Evacuation Plans within this manual.

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Central Subregion Evacuation Routes Highway 93/95/3/95A (Primaries) Sheep Creek- Premier Lake Area: North Lussier Road /Wasa Sheep Creek Road Lazy Lake Wolf Creek Road /Lewis Creek Road Skookumchuck Highway 93/95 North or South Torrent Skookumchuck FSR, North or South Ta Ta Creek Highway 95A / Lost Dog Road /Haha (Stoney Lake) Lake Road Wasa Lake Area Highway 93-95 Meadowbrook Highway 95A Kimberley Highway 95A Kootenay Indian Reserve Ranch Road / Wycliffe Road /Mission Road Perry Creek Area Perry Creek FSR / New Lake Road Wycliffe Highway 95A / Wycliffe Park Road /King Street Cranbrook Highway 3,95A,95,93 Gold Creek Road /King Street /Peavine Creek Road Fort Steele Highway 95-93 /Wardner Fort Steele Road Picture Valley Fort Steele Road /Fenwick Road Bull River Wardner Fort Steele Road /Bull River FSR Mayook Mayook Settlement Road Wardner Highway 3/93 – HaHa Creek Road /Gold Creek Road Moyie Highway 3/95 – Lamb Creek FSR / Tate FSR Alternatives to road evacuation include: Cranbrook Airport or Rail Evacuation Routes for Cities of Cranbrook and Kimberley will be listed in their respective Evacuation Plans within this manual.

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Control Points  Traffic controls should be established at key intersections and at access control points to major evacuation routes as needed.

 In some cases, it may be necessary to control traffic on other routes to minimize the impact on the evacuation traffic.

 Traffic control points will be designated by the RCMP.

 Control Points are outlined on the pre-designated route map attached to this plan.

 Each traffic control point should have a minimum of one tow truck equipped with fuel to assist stranded motorists or to remove disabled vehicles.

 If possible, an ambulance should also be assigned to the traffic control point.

Assembly Areas  If public transport is to be used, an assembly area should be designated for people to report to.

 Assembly Areas will be determined based on the type and location of the emergency.

 Pre-determined Elk Valley South Country Assembly Areas are as follows: o Jaffray Community Hall o Baynes Lake Community Hall o Grasmere Pioneer Hall o Hosmer Community Hall o Baynes Lake Community Hall o Elko Community Hall

 Municipal Assembly Areas are listed in their respective Evacuation Plans

Transportation  Experience has demonstrated that most evacuees utilize their own personal transportation during an evacuation.

 The average vehicle occupancy is four persons.

 Research approximately how many autos per lane per hour can be accommodated on designated routes.

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Security As an area is being evacuated, access controls must be established. Security may be obtained by establishing staffed Access Control Points and barricades at key locations around the perimeter. The objective of Access Control is to:

 Provide a controlled area from which an emergency evacuation will take place and prevent entry by unauthorized persons.  Protect lives by controlling entry into hazard area.  Maintain law and order in the hazard area.  Specific criteria for allowing entry into closed areas will be established for each incident.

No Access  Prohibits the public from entering the closed area.  Authorized personnel are the only ones allowed access (i.e. local, provincial work as required).  Media representatives will be allowed access on a controlled basis.

Limited Access  Allows persons into closed areas according to access criteria established by the IC.  Entry criteria should define the persons who will be allowed and whether motor vehicles are allowed.  A log of all vehicles/people entering the area will be kept at each point and forwarded to the Situation Unit.  Staffing of Access Control Points should be assigned by the RCMP and may include members of: Range Patrol, C.O.P.S, SAR team, Highways contractors

Access Control intersections to consider in the Elk Valley South Country: Hwy. 3 @ Wardner-Fort Steele Road Hwy. 3 @ Jaffray-Baynes Lake Road Hwy. 3 @ Hwy. 93 Jaffray-Baynes Lake Road @ Kikomun Road Hwy. 93 @ Jaffray-Baynes Lake Road Hwy. 3 @ Elko (existing road closure sign) Hwy. 3 @ Morrissey Hwy. 3 @ Fernie Ski Hill Road Hwy. 3 @ Fernie Chamber of Commerce (East of Fernie, existing road closure sign) Hwy. 3 @ Hwy. 43 Hwy. 3 @ Harmer Gate or access to Elkview Coal (overhead open/closed sign) Hwy. 3 @ Sparwood Weigh Scales (drop down gate) Corbin Road

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Refusals In every evacuation, voluntary, precautionary or mandatory, there will be people who refuse to leave their homes. This situation is best dealt with on a case by case basis; however, it should be noted that in BC, people have not historically been removed forcibly from their homes.

One method for dealing with refusals is to instruct the evacuation personnel to do the following:

 Inform the person of the extent of the risk to their health or life.  Ask them to sign a refusal form listing their next of kin for notification.  Provide them with evacuation route information and contact numbers should they change their mind.

Ensure that the Evacuation Unit Coordinator and the Situation Unit Leader are aware of the location and number of people refusing to evacuate. This information must be plotted on a map at the Incident Command Post and/or the EOC for immediate reference.

Various other methods may be available to the RCMP to remove people. For example, if a person’s presence endangers an operation or endangers the lives of children.

Evacuation personnel should deliver the above in as empathetic a manner as possible, recognizing the extreme duress the victims are in.

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Special Provisions Tourists, special needs residents, school children and agriculture operations in the RDEK Central require special provisions during an evacuation.

Central Subregion The A’QAM Care Facility on the St. Mary’s Reserve is the only care facility in the rural areas of RDEK Central. Columbia Valley The number of known persons that may require evacuation assistance is: Home Nursing – 18 Home Support – 36 Nelson House –8 (Mentally challenged) Columbia House – 20 (Attached to Invermere Hospital) Lakeview Manor – 10 (Seniors housing) Columbia Gardens, Ivory House - 30 Elk Valley South Country There is one senior’s complex located in Jaffray. Pine Wood Manor has 10 units and is located at 7205 Rosen Lake Road. Municipal Special Provisions Hospitals, Schools, and Senior’s Facilities are outlined in respective municipal Evacuation Plans

Under various provincial statutes, it is the responsibility of the local health authority to provide emergency services to this population.

The role of the RDEK Emergency Program is to coordinate with, keep informed and support the local health authority if they require assistance.

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People with Disabilities Some considerations for assisting people with disabilities during a disaster include:

People with disabilities often need more time than others to make necessary preparations in an emergency The needs of older people often are similar to those of persons with disabilities Because disaster warnings are often given by audible means such as sirens and radio announcements, people who are deaf or hard of hearing may not receive early disaster warnings and emergency instructions Some people who are blind or visually-impaired, especially older people, may be extremely reluctant to leave familiar surroundings when the request for evacuation comes from a stranger A guide dog could become confused or disoriented in a disaster. People who are blind or partially sighted may have to depend on others to lead them, as well as their dog, to safety during a disaster In most cases, guide dogs should be allowed to stay in reception centres with owners People with impaired mobility are often concerned about being dropped when being lifted or carried. Ensure that evacuation personnel know the proper way to transfer or move someone in a wheelchair Some mentally challenged people may be unable to understand the emergency and could become disoriented or confused about the proper way to react Many respiratory illnesses can be aggravated by stress. In an emergency, oxygen and respiratory equipment may not be readily available People with epilepsy, Parkinson’s disease and other conditions often have very individualized medication regime's that cannot be interrupted without serious consequences. Some may be unable to communicate this information in an emergency

School Board A School District representative should be contacted and requested to attend the EOC if evacuations involve school children.

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Livestock The basic responsibility for livestock protection rests with the individual producers and livestock owners who should have their own emergency plans in place to ensure that their exposure to loss is appropriately reduced. However, the Emergency Program Act vests some responsibilities with local government if a State of Local Emergency is declared.

Specifically, a local government may “cause the evacuation of persons and the removal of livestock, animals and personal property from any area of the local government’s jurisdiction that is or may be affected by an emergency or a disaster and make arrangements for the adequate care and protection of those persons, livestock, animals and personal property.”

Because of this power granted under a declaration, the RDEK Emergency Program must be prepared to work in conjunction with several stakeholders.

 A Ministry of Agriculture representative should be requested to attend the EOC and at the very least advised of the incident and the potential for displaced animals.

 The Canadian Disaster Animal Response Team (CDART) needs to be contacted and alerted of potential support requirements. The intent would be for CDART volunteers to work in conjunction with ESS under the Operations Section at both the incident level and at the EOC.

 Livestock evacuation is based on the same premise as that for people. If time allows, the three stages, Alert, Order and Rescind will apply.

 The livestock Alert level may precede that of people due to the loading and transport times required.

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Livestock evacuation considerations:

Establish liaison with Ministry of Agriculture and Canadian Food Inspection Agency Engage CDART Conduct meeting of farming community and explain current situation Determine if livestock producers not directly at risk have a good stock of supplies, auxiliary power and fuel in case of isolation or loss of power utilities Request volunteers to stand on a livestock evacuation committee representing farming, livestock and horse sectors Develop information about livestock by numbers, type and location Examine possible evacuation routes for livestock and determine availability of truck liners, portable chutes and alternative forms of transportation vehicles Determine insurance and liability exposure for volunteer vehicle movements of livestock Determine most appropriate locations for stock to be moved to as well as food and water requirements Determine fencing requirements Determine milking parlour availability for lactating cows Determine if any empty barns or farms in the non-affected area that can be utilized on a temporary basis Determine possible locations that could house horses that require barns and stalls Develop roster of farm help that could assist with stock movement Ensure that large animal veterinarian services are available and are capable of assessing bio-security needs Establish contact with milk collectors/processors for specialized, mobile or long hour milking parlour operations and product pickup Develop maps indicating animal numbers, locations and probable priorities for evacuation Identify reluctant livestock owners and ensure they are fully conversant with risk and probable impact (s). Document all contacts carefully Ensure contact with SPCA and confirm their role with respect to abandoned animals if any found Ensure livestock transport appropriately managed and organized to not impede human evacuation Initiate and coordinate animal rescue operations if necessary, safe and practical

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Languages The predominant language used in the RDEK is English. However, the increasing tour bus industry is creating the possibility of significant numbers of non-English speaking people that may require assistance. The RCMP has a translation service but exists in a very limited capacity. EMBC may be able to support this need.

Reception Centres Reception Centres are pre-determined by the RDEK ESS program and are located in the following communities:

Columbia Valley Windermere Community Hall Edgewater Community Hall Invermere Community Hall Central Subregion Centennial Centre - Kimberley Heritage Inn - Cranbrook Marysville Community Church Elk Valley South Country Fernie Sparwood Elkford Elko Baynes Lake Municipality of Crownest Pass

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Evacuation Supplies In addition to regular emergency response supplies, the following specific items should be maintained in inventory or available at short notice from rental vendors:

Pre-printed:  Alert, Order, Rescind, Shelter in Place and Evacuee Instructions  Evacuation route signage including all weather posters and sandwich boards.  Trained highway Flaggers and additional cones, flashlights and other traffic control devices.  High visibility vests and hardhats.

Maps EOC Directors are encouraged to engage RDEK GIS as soon as practicable for situations that will require or may require evacuations.

Evacuation route maps and zones are located in the EOC, and in RDEK Fire Halls. A Web-Map system and geo-reference pdf maps have also been created to support responding evacuation personnel. The East Kootenay Emergency Program website www.ekemergency.com hosts the pdf maps as well as a guidance document on use of the other GIS mapping tools.

RDEK GIS has the ability to quickly create evacuation area maps that can outline the area being evacuated, provide real-time estimates of residents within a given polygon, and address points for those affected. This information can be sent electronically to responders or delivered to the site upon request.

RDEK GIS also has access to resident and parcel information for all local authorities in the RDEK.

Forms Access to template copies of the forms listed below will be maintained by all EOCs (on website and data stick) and all East Kootenay Emergency Program personnel.

a. Evacuation Alert b. Declaration of a State of Local Emergency c. Evacuation Order d. Evacuation Rescind e. Instructions to Evacuees f. Public Information Messaging g. Shelter-In-Place Instructions h. Evacuation Plan Worksheet

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EVACUATION ALERT

An Evacuation Alert has been issued by the Regional District of East Kootenay due to flooding and the potential danger to life and health in the Cokato Road area as outlined on the map associated with this Alert.

The purpose of this Alert is to prepare you to evacuate your premises or property should it be found necessary. Residents will be given as much advance notice as possible prior to evacuation; however, you may receive limited notice due to changing conditions.

WHAT YOU SHOULD DO WHILE THE ALERT IS IN EFFECT

While the Evacuation Alert is in place, you should prepare for a possible Evacuation Order by:

• Locating all family members or co-workers and designate a Reception Centre outside the evacuation area, should an evacuation be called while separated. • Gathering essential items such as medications, eyeglasses, valuable papers (e.g., insurance), immediate care needs for dependants and, if you choose, keepsakes (photographs, etc.). Have these items readily available for quick departure. • Preparing to move any disabled persons and/or children. • Moving pets and livestock to a safe area. • Arranging to transport your household members or co-workers in the event of an Evacuation Order. If you need transportation assistance from the area please call 250-425- 6832. • Arranging accommodation for your family if possible. In the event of an evacuation, Reception Centres will be opened if required. • Monitoring news sources for information on Evacuation Orders and locations of Reception Centres.

Further information will be issued should the situation change and updates will be provided on the RDEK website (www.rdek.bc.ca) and Facebook page. For more information contact Loree Duczek, RDEK Information Officer at 250-919-3489.

THIS IS ONLY AN ALERT MEANT TO HELP YOU PREPARE IN THE EVENT EVACUATION IS REQUIRED. SHOULD THE SITUATION CHANGE AN EVACUATION ORDER WILL BE ISSUED.

For more information contact Travis Abbey, RDEK Emergency Services Coordinator at 250-420- 1917.

Rob Gay, Chair Regional District of East Kootenay

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Instructions to complete (delete this table prior to final distribution)

1. advises CAO, EMBC and Information Officer of need to declare State of Emergency or Evacuation Order / Alert 2. completes the template above with all applicable information EOC Director 3. creates a map outlining the proposed boundaries (or designate) of the Declaration, Order or Alert (GIS personnel to support if available, time permitting) 4. submits draft of document and map to the CAO by fax or email

CAO 1. forwards the document and map to the Board (or designate) Chair / Mayor for approval

1. reviews and provides approval by phone, email or Board Chair / Mayor text to CAO (or designate), possibly following consult with Board / Council members

5. 1. adds electronic signature of Board Chair / Mayor to the document when approved (if not physically CAO signed) (or designate) 2. emails / faxes document and map to: EOC Director

6. 1. Advises Incident Commander of Declaration, Order, or Alert approval 2. Provides map and document to Information EOC Director Officer (or designate) 3. Provides map and document to EMBC (PREOC or ECC if PREOC not activated) 4. Creates hardcopies of the documents for distribution to the impacted public

7. 1. Distributes document and map electronically to Information Officer selected media and impacted public

NOTE: If the CAO cannot be contacted, the EOC Director (or designate) would go directly to the Board Chair / Mayor (or designate) for approvals

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EVACUATION ORDER August 11, 2014 at 16:00 hours

Pursuant to the Emergency Program Act (RS, 1996, Chap 111), an Evacuation Order has been issued by the Regional District of East Kootenay due to immediate danger to life safety due to a wildland fire. Members of the Jaffray and Baynes Lake Fire Department will be expediting this action.

The Evacuation Order is in effect for the Kragmont Area as shown on the map associated with this order.

WHAT YOU SHOULD DO:

• You must leave the area immediately and you must not return until this order is rescinded. • Follow the travel route provided and register at the Baynes Lake Community Hall located at 468 Jaffray Baynes Lake Rd, Baynes Lake. • If you need transportation assistance from the area please advise the individual providing this notice or call 250-420-1917. • Close all windows and doors. • Shut off all gas and electrical appliances, other than refrigerators and freezers. • Close gates (latch), but do not lock. • Gather your family: take a neighbor or someone who needs help. • Take critical items (medicine, purse, wallet, and keys) only if they are immediately available. Take pets in pet kennels or on leash. • Do not use more vehicles then you have to. • Do not use the telephone unless you need emergency service.

YOU MUST LEAVE THE AREA IMMEDIATELY!

For more information contact Loree Duczek, Information Officer at 250-919-3489.

Wendy Booth, Vice Chair Regional District of East Kootenay

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Instructions to complete (delete this table prior to final distribution)

1. advises CAO, EMBC and Information Officer of need to declare State of Emergency or Evacuation Order / Alert 2. completes the template above with all applicable information EOC Director 3. creates a map outlining the proposed boundaries (or designate) of the Declaration, Order or Alert (GIS personnel to support if available, time permitting) 4. submits draft of document and map to the CAO by fax or email

CAO 1. forwards the document and map to the Board (or designate) Chair / Mayor for approval

1. reviews and provides approval by phone, email or Board Chair / Mayor text to CAO (or designate), possibly following consult with Board / Council members

5. 1. adds electronic signature of Board Chair / Mayor to the document when approved (if not physically CAO signed) (or designate) 2. emails / faxes document and map to: EOC Director

6. 1. Advises Incident Commander of Declaration, Order, or Alert approval 2. Provides map and document to Information EOC Director Officer (or designate) 3. Provides map and document to EMBC (PREOC or ECC if PREOC not activated) 4. Creates hardcopies of the documents for distribution to the impacted public

7. 1. Distributes document and map electronically to Information Officer selected media and impacted public

NOTE: If the CAO cannot be contacted, the EOC Director (or designate) would go directly to the Board Chair / Mayor (or designate) for approvals

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EVACUATION RESCIND August 12, 2014 at 12:00 hours (noon)

The Evacuation Order issued to the Kragmont community of Baynes Lake Area on August 11, 2014 at 16:00 hours pursuant to the Emergency Program Act, is rescinded.

If it is necessary to reissue an Evacuation Order the process will start again.

For more information contact Loree Duczek, Information Officer at 250- 919-3489.

Wendy Booth, Vice Chair Regional District of East Kootenay

Declaration of State of Local Emergency ORDER

WHEREAS a wildland fire is occurring in Electoral Area B of the Regional District of East Kootenay; AND WHEREAS wildland fire is threatening the properties on Conroy Road, Waldo Road, Gavin Road and Tranquility Road in the Kragmont Area near Baynes Lake;

AND WHEREAS this fire emergency requires prompt coordination of action or special regulation of persons or property to protect the health, safety or welfare of people or to limit damage to property;

NOW THEREFORE: IT IS HEREBY ORDERED pursuant to Section 12 (1) of the Emergency Program Act (RS, 1996, Chap 111) that due to wildland fire threat to property and life, a state of local emergency exists in the community of Kragmont in the Baynes Lake Area (Gavin Road East, Tranquility Road South, Waldo Road North, Conroy Road West) located in Electoral Area B of the Regional District of East Kootenay;

IT IS FURTHER ORDERED THAT the Regional District of East Kootenay, its employees, servants and agents are empowered pursuant to Section 13 (1) of the Emergency Program Act to do all acts and implement all procedures that are considered necessary to prevent or to alleviate the effects of the emergency.

ORDERED by Vice Chair Booth this date August 11, 2014 to remain in force for seven days until August 18, 2014 at midnight unless cancelled by order of the Regional District of East Kootenay or the Minister responsible.

Wendy Booth Vice Chair

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Instructions to complete (delete this table prior to final distribution)

1. advises CAO, EMBC and Information Officer of need to declare State of Emergency or Evacuation Order / Alert 2. completes the template above with all applicable information EOC Director 3. creates a map outlining the proposed boundaries (or designate) of the Declaration, Order or Alert (GIS personnel to support if available, time permitting) 4. submits draft of document and map to the CAO by fax or email

CAO 1. forwards the document and map to the Board (or designate) Chair / Mayor for approval

1. reviews and provides approval by phone, email or Board Chair / Mayor text to CAO (or designate), possibly following consult with Board / Council members

5. 1. adds electronic signature of Board Chair / Mayor to the document when approved (if not physically CAO signed) (or designate) 2. emails / faxes document and map to: EOC Director

6. 1. Advises Incident Commander of Declaration, Order, or Alert approval 2. Provides map and document to Information EOC Director Officer (or designate) 3. Provides map and document to EMBC (PREOC or ECC if PREOC not activated) 4. Creates hardcopies of the documents for distribution to the impacted public

7. 1. Distributes document and map electronically to Information Officer selected media and impacted public

NOTE: If the CAO cannot be contacted, the EOC Director (or designate) would go directly to the Board Chair / Mayor (or designate) for approvals

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State of Local Emergency

CANCELLATION ORDER

Date: [date]

WHEREAS [description of hazard and emergency] in [name of local authority];

AND WHEREAS this [hazard type] emergency no longer requires prompt coordination of action or special regulation of persons or property to protect the health, safety or welfare of people or to limit damage to property;

IT IS HEREBY ORDERED pursuant to Section 14 (2) (ii) of the Emergency Program Act (RS, 1996, Chap 111) that a state of local emergency no longer exists in [specific geographic boundaries of designated area] and is therefore cancelled effective this date at [time].

______Printed Name [Head of the Local Authority]

______Signature Extension Request For State Of Local Emergency

WHEREAS life and property remain at risk due to [short hazard description] in [name of local authority];

AND WHEREAS the Mayor/Chair of [name of local authority] has requested to extend the duration of the declaration of a state of local emergency due to expire on [date] at midnight;

IT IS HEREBY APPROVED pursuant to Section 12(6) of the Emergency Program Act (RS, 1996, Chap.111) that [name of local authority] may extend the duration of a state of local emergency for a further seven days to [date] at midnight.

(Minister responsible)

Date Signed

Evacuation Notification

• Please mark each house with the appropriate color tape. • Ensure tape is securely fastened and visible from the roadway. • Provide occupants with an evacuation pamphlet. • Provide occupants with details on evacuation routes and the location of the reception centre.

Blue – visited, no one home, revisit.

Pink – notice given, occupants are complying.

Yellow – occupants have evacuated.

Orange – occupants are not complying.

Evacuation Plan Worksheet – EOC Plans Section

Threat Information

Threat Details Fire Flood Hazardous

Materials Landslide Impact Details Life Safety Environmental Other Comments:

Population/Location

Population Size – Persons: Animals: Numbers of Density [ ] High [ ] Medium [ ] Low Type [ ] Residential [ ] Commercial [ ] Industrial Special Considerations Type Yes No Type Yes No Jails Transportation Available Schools Different Languages Spoken Hearing/Sight/Mobility Hospitals Impaired Population Indoors Transients (shut-ins)

Shelters Available Familiar with the area

Location/Distance (Plot on Map) Distance from incident to [ ] metres [ ] kilometres population: Direction threat is from [ ] North [ ] South [ ] East population: [ ] West

The terrain is: [ ] Flat [ ] Moderately Sloped [ ] Steep [ ] Very Steep

Available Evacuation Routes: Comments:

Hazardous Material Conditions Condition: [ ] Contained [ } Not [ ] Controlled [ ] Uncontrolled Contained [ ] [ ] Not [ ] Stable [ ] Unstable Continuous Continuous Description: [ ] Puff [ ] Pool [ ] Plume [ ] Other Location: [ ] Ground [ ] Elevated [ ] Accessible [ ] Inaccessible Level Temperature: Ambient On Fire: Heated: Cooled: Temp.: Refer to the Hazardous Materials Data Sheet for more Information

Timing

When Threat is likely to Time: Date: Occur: Time Threat Will Last: Hours: Days: Weeks: Rate Rate of [ ] Rapid [ ] Moderate [ ] Slow [ ] Stopped [ ] Unknown Threat/Release Rate of Threat [ ] Rapid [ ] Moderate [ ] Slow [ ] Stopped [ ] Unknown Movement Will Contact Minutes: Hours: Days: Population in: Greatest Threat Minutes: Hours: Days: will Occur in: Time Needed for Implementing Protective Actions Action Minutes Hours Deploy Response Personnel Develop Message Give Public Warning and Instructions Public Mobilization and Travel Time Special Needs for Mobilization and Travel Time Time Needed for Environmental Monitoring

Time Needed for Implementing Protective Actions (cont) Comments:

Communications Communication with Communication with Yes No Yes No Public Responders Able to communicate with all Able to warn public? agencies? Able to communicate with Able to warn Institutions? media? Able to communicate with Able to warn transients? mutual aid? Able to warn hearing Able to use phone system? impaired? Able to instruct and update? Able to use outdoor alerting? Comments:

Resources and Responder Capabilities Mobilize Needed Communication with Yes No Yes No Specialized Resources Responders Able to mobilize existing Able to stop the threat? resources? Able to mobilize additional Able to direct/control

resources? threat? Able to obtain specialized Able to neutralize the threat? resources? Able to identify the material? Comments:

Evacuation Tips for RCMP & First Responders

Legal Authorities – Emergency Program Act

The legal authority for local authorities to order an evacuation rests within the Emergency Program Act (1993) Section 12 (1). Under this section the head of a local authority or designate is permitted to declare a state of local emergency giving legal powers to:

“Cause the evacuation of persons and the removal of livestock, animals and personal property that is or may be affected by an emergency or disaster”

What is an Evacuation Alert?

It informs the population of a potential or impending danger, they do not require a declaration of a state of local emergency.

What is an Evacuation Order?

➢ An Evacuation Order is issued by local authorities having jurisdiction to respond to hazards with the potential to cause loss of life or injury to the residents of an identified affected area ➢ They are issued in the interest of life safety. ➢ Members of the RCMP, SAR, Fire Departments and the Local Authority may be involved in expediting evacuations through door to door contact, media, etc.

Issuing an Evacuation Order

• The impacted population is ordered to evacuate the area specified immediately • It is an Order and therefore does not allow for any discretionary action on the part of the population at risk • All persons in affected areas are to be told that, in the interests of their own safety and considering the risk, they are now ordered to leave the area.

Tips for Evacuees when issuing an Evacuation Order

Evacuees will likely be distraught when being evacuated from their homes. Providing necessary information and empathy to them during this time is crucial. They should be informed of the following:

• Gather personal/family emergency kit including a flashlight and portable radio if possible • Take everything you will require for an extended stay • Report to the ESS Reception Centre indicated and register with the people staffing the centre. This will allow for effective communications from the evacuation team and will facilitate contact by family or relatives • If transportation is required, the order provides information regarding transportation assistance • Community emergency plans have been prepared to ensure their safety, it is important that they follow the directives given by authorities to ensure their safety

RCMP Member Information when enforcing an Evacuation Order

➢ The Police will apprehend any minors at risk if their guardians are refusing to obey the evacuation order and turn those minors over to the appropriate provincial child protection agency

➢ Police may arrest and charge individuals who are obstructing the evacuation process or hindering first responders in the performance of their duties. A great deal of discretion must be applied when contemplating apprehending a minor or arresting an individual as this will take the police officer away from performing evacuation duties.

➢ Re-entry into the area is not permitted until the order is rescinded. Individuals who choose to stay during an evacuation may leave at any time but are not permitted to re- enter the area and may be subject to arrest if they do not comply with remaining out of the evacuated zone

➢ These powers or apprehension and arrest should only be used when all other avenues have been exhausted

If someone refuses to Evacuate

1. Inform the person of the extent of the risk to their health or life 2. Request Next of Kin information 3. Provide them with the evacuation information and contact numbers should they change their mind 4. Report all refusals to the Incident Commander who will report to the EOC

RCMP Responsibilities

During flood and fire response the RCMP performs all policing duties associated with regular general duty policing (traffic control, evacuation coordination, scene containment and area security) as well as operational support requirements. This includes coordination of response and communication interoperability between the Federal, Provincial and Local Government levels. The RCMP may provide a representative to the PREOC when there are evacuations. INSTRUCTIONS TO EVACUEES

1. Stay calm. 2. Gather your family; take a neighbour or someone who needs help. 3. If an Evacuation Alert has been declared, take essential items (diapers, baby food, clothes, and money). Leave a message on the door. 4. If an Evacuation Order has been declared, take critical items (medicine, purse, wallet, and keys) only if they are immediately available. Take pets in pet kennels or on leash. 5. Turn off appliances (stove, light, and heaters). 6. Do not use more cars than you have to. Car pool if possible. 7. Do not use the telephone unless you need emergency service. 8. Go immediately to the home of a friend or relative outside the evacuation area, or to a Reception Centre located at:

9. Emergency Response Workers will be stationed at intersections along the way to direct you. 10. If you need transportation, call: . 11. Children attending the following schools will be evacuated to:

School Evacuation Location

12. Do not drive to your child’s school. Pick your child up from the authorities at the shelter. 13. Keep the windows and vents in the car closed. 14. Other: ______

PUBLIC INFORMATION MESSAGING To Evacuees by Emergency Responders

This is ______Rank/Title Name

From the

Agency/Department

A ______size/intensity incident

______has occurred/is occurring in location

Because of the potential danger to life and health,

the authority has/have ordered / recommended everyone within ______# blocks/kilometres/metres of that area to ______(evacuate/shelter-in-place) ( immediately/as soon as possible)

If you are in following areas, you

______must/should leave the area/get inside a building

This message will be repeated. Specific instructions and locations will be given.

The areas involved are as follows:

____ North/South/East/West Location: street, highway or other significant geog.point

____ North/South/East/West Location: street, highway or other significant geog.point

SHELTER-IN-PLACE INSTRUCTIONS

11. Get inside your home or other building as quickly as possible.

22. Close all doors, windows, fireplaces, vents or other openings. Use duct tape, foil or plastic wrap to seal leaks.

33. Turn off all heating, ventilation and air conditioning systems. Close vents.

44. Close drapes, curtains and shades. Stay away from external windows.

55. Use stairwells whenever possible. Limit the use of elevators.

66. Use telephones only if you need immediate emergency service.

77. Tune into the local jurisdiction radio, television or social media for further information.

Site Security Tips for Evacuated Areas

The legal authority for local authorities to order an evacuation rests within the Emergency Program Act (1993) Section 12 (1). Under this section the head of a local authority or designate is permitted to declare a state of local emergency giving legal powers to:

“Cause the evacuation of persons and the removal of livestock, animals and personal property that is or may be affected by an emergency or disaster and make arrangements for the adequate care and protection of those persons, livestock, animals and personal property”

Security of an evacuated area is an extremely important measure after an Evacuation has been ordered.

1) No person is allowed back into an Evacuated Area until the order has been rescinded 2) If anyone has chosen to remain during an order they are allowed to do so, if they chose to leave at a later time they are not permitted back. Gather their name, address and contact number and report this to the Incident Commander. 3) The only permitted people allowed in an Evacuated Area are: - RCMP Members - Local Government Incident Commander or Designate

Check identification and record name, badge or ID number

4) Report any incidents of violence or non-compliance to the RCMP

IMPORTANT CONTACT NUMBERS : CONTACT: NUMBER:

East Kootenay Emergency Program

Training and Exercise Plan

Last Update: Jan 2017

East Kootenay Emergency Program Training and Exercise Plan

The following provides the basic goals of the East Kootenay Emergency Program in regards to emergency training and exercises. The RDEK Emergency Services Coordinator (ESC) is responsible for the overall facilitation and budgeting for the Training and Exercise Plan with input provided by the Emergency Program Coordinators based on identified needs in their respective Emergency Management Committees.

The extent to which training and exercises are conducted is determined annually through RDEK Board approval of the Emergency Program budget. Requests for offerings of training and exercises in excess of this plan will be brought to the respective Emergency Management Committee to be forwarded to the ESC for consideration and budget approval.

All local authorities are encouraged to supplement the Emergency Program hosted training with internal sessions aimed at keeping their respective staff and leadership’s emergency capabilities current.

Training Administration Goals

 To deliver base-level EOC training courses for Emergency Program personnel, Emergency Management Committee members and other members of local authorities / agencies that may provide EOC support during emergencies in their respective jurisdictions.

 To respond to local authority requests for base-level EOC training as the annual budget will permit.

 To deliver intermediate and advanced EOC or other courses for key Emergency Program / Management Committee personnel

 To maintain an Emergency Training Plan and keep current records of participant training.

 To ensure base-level ‘refresher’ training is also provided on at least a bi-annual basis.

Minimum Training Level Goals:

All Emergency Program personnel, Management Committee participants (and any other potential EOC attendees)  Incident Command System (ICS- 100 /200)  EOC Essentials  Emergency Evacuations

Emergency Program Coordinators and Deputies  Justice Institute of BC’s Emergency Management Certificate

Emergency Social Services Directors (ESSDs)  EOC Essentials  Intro to ESS  Intro to Reception Centres  Intro to Group Lodging  ESS Site Management  ESS Director  Level 1 ESS

Policy Group Members  Training specific to their function as it becomes available  Provision of the RDEK Policy Group Toolkit

Information Officers  Public Information Officer and Crisis Communication training as requested by Local Authorities.

Section Chiefs (key Emergency Program personnel from local authorities)  EOC Operations Section  EOC Planning Section  EOC Logistics Section  EOC Finance Section

EOC Section Staff All personnel performing functions in the EOC below the level of Section Chief should be provided the following self study books (“Core Courses”):

 Introduction to Emergency Management in BC  Introduction to Emergency Social Services  Incident Command System Orientation (I-100)

Minimum Training Level Goals (cont.):

Site Incident Commanders - Flood Response Local Authorities will identify persons capable of fulfilling the role of on-site Incident Commander for flood emergencies. These individuals will be offered training in:

 Incident Command System Level 100 / 200  Specialized flood hazard response and mitigation training

Hazardous Materials Hazardous Materials training for Fire Rescue first responders will be coordinated through applicable fire department training programs.

Additional Training

The East Kootenay Emergency Program encourages and funds additional emergency management training opportunities for persons involved in the Emergency Programs. EMBC sponsored training opportunities are supported and promoted. Additional training may include any variety of JIBC Emergency Management Certificate Program courses upon request.

Exercise Goals

Full Scale Exercises o One within the RDEK every three years at minimum, rotating between subregions, based on an identified community hazard with a high HRVA risk profile. o Controllers and evaluators will be drawn, to the maximum extent possible, from management committee members of the other subregions in order to maximize learning.

Tabletop / Functional / Hybrid Exercises o Emergency Program Coordinator or designate to coordinate and /or facilitate o Two per subregion each year; ideally one in the spring, one in the fall. o Involves tabletop discussions and /or role playing to identify potential actions, responses and issues amongst responders and stakeholders during an evolving scenario. o EMBC provides exercise templates and guidance to support.

Drills or Orientation Exercises o as frequently as possible during bi-monthly committee meetings o intent is to maintain familiarity with EOC processes

Outside Agency Exercises o Wherever practicable, the East Kootenay Emergency Program will participate in other agency exercises, i.e. commercial and industrial operations or other government agencies.

The RDEK Emergency Services Coordinator is responsible for providing resources beyond subregion capacity in order to facilitate tabletop and full-scale exercise development and delivery.

Subregion Emergency Program Coordinators will prepare and submit tabletop, functional and full-scale exercise After Action Reports to the RDEK Emergency Services Coordinator for review and distribution.

Convergent Volunteer Registration Form

Date: Name: Phone: Volunteer Code of Conduct I will carry out my duties to the best of my abilities I will keep confidential all information I am exposed to as a volunteer I will not criticize fellow volunteers, clients or other organizations involved in the emergency response I will not comment to the media or social media on any tasks I am involved in unless approved by the Incident Commander

I will treat others including volunteers, clients and members of other organizations with respect and dignity Safety Instructions Safety of all responders and all volunteers during this assignment is of utmost importance I will follow carefully any instructions given by my supervisor during this assignment I will sign in at the registration area daily and participate in any safety briefings related to my assignment I will sign out at the registration area daily at the end of my shift I will report any illness, injury or concerns to my supervisor I will speak with my supervisor immediately if I require assistance or feel I am unable to continue with my assignment due to related stress, anxiety, fear or other strong emotions Personal Declaration I am aware that I have the right to refuse unsafe work I consider myself physically and mentally able to perform the duties / tasks that I am volunteering for I am 19 years of age or older I am dressed appropriately for the anticipated conditions of the duties/tasks that I am volunteering for I am not under the influence of and will not use during the task any alcohol or illegal or non-prescribed drugs, or prescription medication that has been identified to impair or affect my ability to drive a vehicle or operate machinery or equipment

By signing in the box below, I declare that I have read and agree to all components of the Volunteer Code of Conduct, the Safety Instructions and Personal Declaration listed above

Volunteer Signature:

Registration Personnel Use Only

Date:

Registrar Name:

Convergent Volunteer Registration Form – RDEK 2016

Guide to Use of Convergent Volunteers

Overview There are two types of convergent volunteers, both of which need to be managed when involved in activities under a local authority’s jurisdiction.

• they self deploy during an event or, • they arrive through a call for volunteers

Management of Volunteers

1. If convergent volunteers are expected or have been called for, a Volunteer Coordinator needs to be designated and a sign in location determined. If the number of volunteers expected is large, extra personnel to assist in the registration process may be required.

2. Volunteers are to sign: • the Convergent Volunteer Registration form once upon arrival • the EMBC Task Registration Form twice daily, upon sign in and then sign out at the end of shift

3. The Volunteer Coordinator will be in communication with the Incident Commander (IC) or EOC Operations to determine what volunteers are able to do to assist in an event and where they will be deployed.

4. If there are any special requirements for volunteers to do the task, there must be a checklist of those requirements at the sign in location as soon as possible. (if proper footwear, safety equipment or tools are required)

5. Volunteer signing the EMBC Task Registration Form when entering or leaving a task location assists in managing who and where people are as well as supplying those locations/sites with enough food and water throughout the event.

6. Registration personnel must keep track of who/how many have been registered and sent to each site/event.

7. Continued communication with IC/EOC is critical to assist in finding/utilizing convergent volunteers for the most effective use during an event/task.

8. The Volunteer Coordinator is to participate in event briefings hosted by the local authority to evaluate the needs of the event.

9. If there are any concerns/needs from the Volunteer Coordinator, they must be relayed to the IC/EOC immediately to remedy as soon as possible to reduce stress on both staff and volunteers.

10. The Volunteer Coordinator is expected to do a site debrief of volunteers upon completion of shift or event.

11. The Volunteer Coordinator is expected to participate in event debriefs.

Instructions for Registering Convergent Volunteers Have the volunteer read the Convergent Volunteer Registration Form and have them sign and return it once complete Answer any questions the volunteer may have Go over the completed form to ensure that all information is filled in Ensure the volunteer understands they are to be supervised and follow Safety Instructions and the Volunteer Code of Conduct Registration personnel are to date and sign the section on the bottom of the Convergent Volunteer Registration Form labelled “Registration Personnel Use Only” Put completed forms in the file folder labelled “Completed Convergent Volunteer Registration Forms” Direct volunteers to sign in on the sign in sheet and direct/escort them to their supervisor Keep a record of who was sent to each supervisor to help determine if the needs are met at each location/site

Guide to Use of Convergent Volunteers – RDEK 2016

GLOSSARY EOC REPONSIBILITIES INITIAL ACTION PLANNING/PRIORITIES

Action Plan - Objectives reflecting • Policy & Strategic Direction Initial Priorities/Objectives Responsible event strategy and specific actions • Site-Support/Consequence Mgmt 1. Activate EOC: All, Logistics for next operational period • Info Collection, Evaluation & Display o Implement Staffing Plan Assign Functions • Coordination of Agencies & Operations o Agency Representative - o Set-up Facility & Initiate Processes Individual from assisting/ • Resource Management 2. Establish Contact with: Ops, Liaison cooperating agency who has • Internal & External Communications o Responders/Lower Level EOC’s authority to make decisions for their o Higher Levels of Response agency o Supporting/Cooperating Agencies 3. Build Situational Awareness: Ops, Plans Assisting Agency - Agency directly INFORMATION ANALYSIS Obtain Status Reports, SitReps, contributing tactical or service o Responder Briefings… resources to the incident Analyze all incoming information: o Collect event/community data • What needs to be acted on? Cooperating Agency - Agency that 4. Determine Future Priorities/Action Plan: Mgmt Team, • Who is responsible for action? supports the incident or supplies o Conduct EOC Mgmt Team Briefing Plans • Who is to be consulted during planning? assistance other than tactical o Communicate/Post Priorities to EOC resources • Who is to be informed on outcome? • When does it need to be completed? Critical Resource - Resources that • How should info/actions be recorded? ACTIVATION CHECKLIST - Upon arrival: are in high demand and low in • What info needs to be displayed? supply. □ Sign-in when entering EOC Department Operations Centre □ Check-in with Personnel Unit in Logistics (DOC) - A support/coordination STANDARD RESPONSE GOALS facility representing a single □ Check-in with Liaison Officer, if outside agency Participate in facility orientation & safety briefing discipline or department 1. Safety & Health of Responders □ Report to assigned supervisor for specific job 2. Save Lives □ Emergency Operations/ responsibilities Coordination Centre (EOC/ECC) - 3. Reduce Suffering □ Obtain function-specific briefing A designated facility established by 4. Protect Public Health an agency or jurisdiction to □ Review position checklist & other support documents 5. Protect Critical Infrastructure coordinate their overall response □ Set-up/replenish your workstation & request/obtain and support 6. Protect Property necessary resources 7. Protect the Environment □ Establish position log documenting key activities, Incident Commander (IC) - An 8. Reduce Economic & Social Losses significant decisions, actions & enquiries individual responsible for the management for incident operations at the site level Incident - A single distinct LEVELS OF RESPONSE occurrence which requires response action to prevent or minimize loss. Policy/Executive Group Incident Command Post (ICP) - Location at which the primary site Federal/National command functions are executed Emergency Operations Centre

Incident Command System (ICS) - Federal Agency Operations Centre(s) A management system for Federal/National Federal Regional Emergency Operations command, control and coordination of emergency response Policy/Executive Group

Mutual Aid Agreement - Provincial/Territorital Agreement between agencies/ Emergency Operations Centre jurisdictions in which they agree to Territorial assist one another by providing Provincial/ P/T Ministry/Agency Operations Centre(s) resources P/T Regional Emergency Operations Operational Period - A period of Policy/Executive Group time scheduled for execution of a Site-Support/Coordination Levels given set of actions as specified in Local Authority the action plan Emergency Operations Centre(s) Unified Command (UC) - A unified team effort which allows agencies Dept/Agency Operations Centre(s) with jurisdictional responsibility to manage an incident by establishing Local/Regional Incident Command Post(s)

a common set of objectives Site Response

EOC PROCESSES AND DOCUMENTATION

POSITION LOG ALL EOC ACTION PLAN PLAN

• Used by all functions to record key activities, • Completed by Planning, input from Mgmt Team significant decisions, actions, enquiries • Validation required from Mgmt Team and • Remain with function approved by EOC Director • Indicate “closed” when no further action required • Lists Priorities/Objectives - “What” the EOC is • Factual entries, not opinions doing to satisfy the “Standard Response Goals” • Initial entries, when more than one person in role • List Objectives/Priorities in order of importance • Number pages and keep complete • Further describes Tasks - “How” personnel will be • Review with replacement personnel addressing the priorities/objectives that are listed • Based on upcoming Operational Period

INCIDENT REPORT OPS SITUATION REPORT PLAN

Used by Operations to track incoming incident • Completed by Situation Unit in Planning details and updates, includes: • Used to capture and share situational information • Type of Incident • Input from many functions required • Location of Incident • Provides a summary of situational information • Details of what happened • Usually completed every 12 or 24 hours • Responding Agencies • Commonly shared with higher/lower level EOCs • Deaths, Injured, Damage or Potential Damage and cooperating/assisting agencies • Situation Forecast • Limited and authorized distribution only • Public Information/Media Requirements

STATUS REPORT ALL RESOURCE REQUEST OPS/LOG

Used by functions to report on status of activities, • All site requests vetted by EOC Operations includes: • Ops fills requests within Operations from other • Current Situation (incidents, actions taken, Branches when resources readily available resource status…) • Logistics acquires items not readily available • Outstanding Issues/Challenges/Problems through Operations • Anticipated Priorities/Activities (for future • Requests provided to Log with necessary approval operational periods) • Priority/precedence level identified by initiator • Other Comments/Issues (e.g., media information, • Requests tracked by Logistics and initiator public information bulletins, safety tips…) • Critical resources allocated by established priorities

EOC ACTION PLANNING PROCESS

OPERATIONAL PERIODS Need for Understand Current First • Length of time to achieve a given Action set of objectives Situation – Build Operational Planning • Determined by EOC Mgmt Team Situational Awareness Period… • Initially 1 - 2 hrs for critical/life Identified safety issues • Ongoing length varies depending on objectives/priorities • Commonly 8 to 12 hrs in length • Not to exceed 24 hours Review and Continual Identify Monitor • Sequentially numbered process, which is Objective/Priorities • Time period identified Progress (for Next Operational defined and Period) assessed based MGMT TEAM BRIEFING AGENDA on an established Operational Agenda Items Responsible 1. Old Business Planning Period 2. Status Reports/Updates Mgmt Team Obtain Approvals Develop EOC Action and Distribute/Post Plan (for Next 3. Resource Priorities Mgmt Team EOC Action Plan Operational Period) 4. Probabilities & Predictions Planning 5. Public Info & Media Info Officer 6. Action Plan Priorities EOC Director 7. New Business Mgmt Team

EOC ORGANIZATIONAL STRUCTURE

Geographical-based Structure EOC Operations Director Section Risk Management NW Sector Agency Representatives NE Sector Deputy Director Liaison (Cooperating Agencies) SE Sector Information SW Sector Public Information Media Relations Internal Information

Agency/Dept-based Structure Operations Planning Logistics Finance/Admin Section Section Section Section Operations Information Section Special Functional Situation Time Operations Groups Technology Resources Communications Procurement Fire Agency/Departement Geographical Representatives Computer Systems Divisions (Assisting Agencies) Documentation Compensation Police EOC Support and Claims Facilities Ambulance Advance Planning NOTE: Ops Section Security Cost Accounting Clerical Health structure should be based Demobilization Emergency on the jurisdiction’s Supply Recovery Social Services organizational needs & the Personnel Technical Specialists Environmental operational requirements Transportation Engineering/ of the incident/event. Utilities

MANAGEMENT TEAM – Roles and Responsibilities

MANAGEMENT STAFF

DIRECTOR DEPUTY RISK MGMT LIAISON INFORMATION

• Overall authority/ • Assumes duties of • Monitors EOC safety • Ensures required • Establishes/maintains responsibility for EOC EOC Director in their • Maintains link with agencies are in EOC media contacts • Provides leadership to absence Safety Officers as • Primary contact with • Coordinates info for Mgmt Team • Ensures efficient applicable external agencies, release • Ensures/approves internal information/ • Identifies/analyses other EOCs • Coordinates media EOC objectives communication liability/loss exposures • Assists EOC Director interviews • Communicates with processes • Assesses unsafe with activities (e.g. • Liaises with other IOs Policy Group • Facilitates resolution of situations & halts briefings, meetings) • Prepares public info • Initiates Mgmt Team internal staffing/ operations if necessary • Maintains regular materials Briefings personnel challenges • Recommends safety contact with • Prepares EOC modifications to ops cooperating agencies messaging sheets

GENERAL STAFF

POLICY GROUP OPERATIONS PLANNING LOGISTICS FINANCE

• Provides overall policy • Communicates with • Collects, evaluates, • Provides technology/ • Monitors response and direction site(s), field personnel displays info comms support recovery costs • Authorizes & DOCs • Develops Action Plans • Arranges/manages • Monitors expenditure “declaration”/policy • Supports site ops & SitReps facilities process directives • Implements plans/ • Conducts long-term/ • Establishes transport • Coordinates • Provides direction on strategies advanced planning resources compensation & claims public information • Deploys/tracks EOC- • Recommends • Arranges responder/ • Supports contracts & activities issued site resources alternative actions personnel support procurement • May act as official • Coordination of multi- • Maintains overall • Orders/supplies • Tracks personnel time spokesperson agency/department resource and event requested resources • Analyzes & estimates responses status overall costs

EOC DATA TABLES AND DISPLAYS

Event/Incident Display – Key event/incident information for display to EOC personnel PLAN INCIDENT DATE & CURRENT PRIORITY TITLE/DESCRIPTION OUTSTANDING ACTIONS/ISSUES # TIME STATUS

Resource Tracking Display – High-level resource tracking info for display to EOC personnel PLAN RESOURCE ID/ CURRENT RESOURCE TYPE LOCATION/ASSIGNMENT COMMENTS/NOTES CALL SIGN STATUS

Resource Request Tracking Table – Used by Log/Ops to track resource requests LOG DATE TIME PERSON CONTACT RESOURCE CURRENT COMMENTS/ REQUEST # QTY RECEIVED RECEIVED REQUESTING INFO DESCRIPTION STATUS NOTES

Media Enquiry Tracking Sheet – Used by Information Officer to track media enquiries IO MEDIA REPORTERS CALLBACK CALL STATUS/ TIME REQUEST/QUESTIONS OUTLET NAME NUMBERS ACTIONS TAKEN

Position Log – Used by all functions to record key actions, decisions, request, enquiries…. ALL

DATE TIME TO/FROM ACTION/DECISION/ENQUIRY FOLLOW-UP REQUIRED

Expenditure Tracking Report – Used by all functions to track expenditures FIN ORDER VENDOR/ LOCATION OF ESTIMATED PAYMENT GOODS OR SERVICES RECEIVED/PURPOSE DATE SUPPLIER USE COST METHOD

MEDIA STATEMENTS ADVANCED PLANNING

FUNCTION/ When making media statement, EXPRESS: TIME PROBABILITIES ISSUES/ RECOMMENDED ANTICIPATED AGENCY PERIOD & PREDICTIONS CONCERNS ACTIONS/PLANS RESOURCES 1. Concern – About health & well-being of RESPONSIBLE those involved 2. Action – Steps/processes being taken to help people 3. Commitment – The goal is to support those impacted

• Avoid blocking cameras or saying “no ues or concerns do comment” • Stick to the facts – no opinions/ speculation have been identified?

• If you don’t know, offer to find answer designated time periods? are their specific obligations? what are the probabilities and periods (e.g., 6, 12, 24, 72 hrs) Consult with Ops & EOC Mgmt What are the specific or actions predictions as the event unfolds Based on collective experience, you anticipate will arise over the Team to determine suitable time during the specified time period? the recommended actions/plans? What equipment, personnel and/or is responsible for implementing the address the issues & concerns that

Don’t comment on investigations of action/plan? If more than one, what plans that are necessary in order to • evidence and available information, supplies will be required to carry out What specific iss What specific others What agency, function or department • Only disclose personal/confidential info if authorized DEMOBILIZATION CHECKLIST • Don’t forget the local media – they will be with you for the long haul! □ Identify/bring forward demobilization issues related 04/10 • Remember, you have the right to end the to your assigned function interview □ Ensure incomplete/open actions in position log are reassigned Helpful Phrases □ Complete/forward all original documentation to “The most important point is…” Documentation Unit in Planning “That is a matter for…” □ Advise Finance Section of outstanding financial commitments/details “Before we wrap up, I’d like to Return borrowed or acquired equipment/supplies emphasize…” □ □ Clean-up/organize your work area “That depends. One thing for certain is…” □ Prepare to participate in post-operational debriefs “That would be speculation. What I can tell and/or After Action Report you is…” □ Participate in exit interview/debrief “That is true; however, it’s important to □ Close-out position log, forward to Documentation remember…” Unit in Planning □ Sign-out of EOC

GROUP LODGING – FULLY EXPANDED ORGANIZATIONAL STRUCTURE

ESS Director/ ESS Branch Coordinator (EOC)

Group Lodging Manager S t a f

T e a m Information Liaison

M a n g e m t Safety M a n g e m t

S t a f Operations Planning Logistics Finance G e n r a l

Primary Services Situation Supply Cost

Check-In/Out Documentation Resource Acquisition Time

Sleeping Area Advance Planning Shipping/Receiving Compensation & Claims

Meals Distribution Demobilization Volunteer/Staff Management Procurement

Specialized Services Group Lodging Support

Recreation & Leisure Facility

Multicultural Clerical

Transportation Security

Health Services Information Technology

First Aid Telephones

Emotional Support Amateur Radio

Special Needs Computer Systems

GL – FACILITY SANITARY STANDARDS

The following minimum standards of hygiene will provide an environment where the spread of communicable disease is reduced to a minimum. (Emergency Lodging Service, Public Health Agency of Canada, 2007)

Element Standards

Space Allocation for • 3.5 square metres (10 cubic metres) or 40 square feet (5’x8’) minimum sleeping area per person Sleeping • 0.75 metres or 2.5 feet between beds, bunks or sleeping bags should be maintained

Ventilation • 30 cubic metres per person per hour cubic capacity • Over 3 metre or 9.8 feet high ceilings, e.g., classrooms, gymnasiums, church halls, etc. • Average temperature of 20 degrees Celsius

Sanitation • Toilet facilities: 5 toilets per 75-100 people, add 1 toilet for each additional 30 people • Washing facilities: 1 washbasin per 10 people, 1 shower per 50 people

Water Usage • Drinking: 2 litres per day • Washing: 12 litres per day • Sanitation: 112 litres per day

Dust Control • Softwood floors should be oiled to reduce dust; no dry sweeping and all floors should be swept daily with damp sweeping compound • Bed forms, ledges, and flat surfaces should be damp-dusted daily • Blankets and sleeping bags should be shaken outside once daily and rolled • Concrete floors should be scrubbed daily with warm, soapy water

Garbage Collection • One 50-100 litre capacity can for every 12-25 people • Three/four, 50-100 litre capacity cans for every 100 people • Garbage cans should have lids and be protected in screened, fly-and-rodent-proof enclosures if possible

©2013 JIBC School of Public Safety & Security, Emergency Management Division www.jibc.ca/emergency FLOW OF ESS RESOURCE REQUESTS RESOURCE AUTHORIZATION

Type of Who Gives Payment Resource Acquisition Supervisor consults with all branches/units Resource Authorization within the RC to determine needs for For evacuees: ESS responders are pre- material resources, supplies, equipment, or services authorized to issue ESS • Food Referral Forms to evacuees • Clothing within set ESS limits as outlined • Lodging on the ESS rates sheet • Transportation Is this a resource for • Incidentals evacuee referrals? Is this an ESS facility (e.g., food, clothing, No resource? (e.g., office supplies lodging, transportation, or bulk orders) that fall within the incidentals) ESS expenditure guidelines, as outlined on the ESS

Yes Yes rates sheet and Referral Form from Resource Acquisition Workers make Resource Acquisition Supervisor your P/T ESS office arrangements with suppliers for (through Logistics Chief) gets RC needed resources and create lists of Manager to approve request and available suppliers/resources sign ESS Resource Request Form Additional or With approval of the RC/GL exceptional Manager and the local EOC Resource Acquisition Supervisor Request is forwarded to ESS Branch resources not ESS Branch Coordinator, the gives supplier resource lists to Coordinator in the EOC Referrals Unit Supervisor specified in the Referrals Unit Supervisor seeks ESS expenditure authorization from the ESS guidelines such as: Branch Coordinator at the P/T ESS Branch Coordinator acts on Regional EOC, or through the Referrals Unit Supervisor distributes request and notifies Resource • Medical aids P/T ECC, if the P/T Regional resource lists to Referrals Workers Acquisition Supervisor as to status of request • Eye wear, etc. EOC is not activated.

Note: To expedite the approval Referrals Workers . Interview evacuees process, these requests do not . Assess needs follow the usual route through . Make referrals to suppliers for food, clothing, and/or lodging Resource Acquisition . Track resources used . Communicate need for additional resources to Bulk orders for RC/GL Manager or designate Referrals Unit Supervisor evacuee needs, must confirm request first such as: Request is submitted to the • Snacks EOC through the ESS Branch • Beverages Coordinator TRANSITION TO RECOVERY CHECKLIST • Personal hygiene items These items should be provided • Supplies & by the local authority EOC; ˆ ˆ Work with the local authority EPC to ensure a public meeting is held for all equipment they are not eligible items on a evacuees (if possible, within 24 hours of the incident) for facility Referral Form ˆˆ Request media assistance with publicizing the meeting operations ˆˆ Encourage attendance from: (e.g., If EOC is not activated and telephones, there is no Logistics support ˆ ˆ evacuees tables/chairs) available through the EPC or ˆˆ ESS personnel • Refreshments/ local authority, the P/T Regional ˆˆ representatives from the emergency responder agencies meals for ESS EOC or P/T ECC may be personnel contacted to request a one-time ˆˆ community service agencies • Generator authorization to use a Referral ˆˆ relevant ministries • Flashlights Form as payment for these • Photocopier needs. ˆˆ Provincial/Territorial ESS office • Port-a-potties ˆˆ Consider the needs of evacuees with disabilities, seniors, and people who • Toilet paper Bulk order items and facility speak English as a second language in your public information plan • Air-conditioning needs are not to be purchased ˆˆ Plan for the termination of ESS services after 72 hours units, etc. using a Referral Form unless directed to do so by the EOC or ˆˆ Ensure evacuees understand the expectation to have a personal plan in P/T ESS office place when ESS assistance ends

©2013 JIBC School of Public Safety & Security, Emergency Management Division www.jibc.ca/emergency Emergency Social Services Quick Reference Guide

STANDARD RESPONSE GOALS WORKER CARE & SAFETY CHECKLIST

1. Safety & Health of All Responders Before a Response After a Response 2. Save Lives ˆˆ Assemble grab & go bag ˆˆ Get together with colleagues 3. Reduce Suffering ˆˆ Update personal preparedness plan ˆˆ Find some way to connect 4. Protect Public Health ˆˆ Complete self-assessment ˆˆ Get some sleep & exercise 5. Protect Critical Infrastructure During a Response ˆˆ Fuel yourself – eat healthy ˆ 6. Protect Property ˆ Advise family/friends of assignment ˆˆ Phone family/friends ˆ ˆ 7. Protect the Environment ˆ Know when your shift starts/ends ˆ Do what is relaxing for you ˆˆ Know who is in charge ˆˆ Talking helps 8. Reduce Economic & Social Losses ˆˆ Check-in with yourself regularly ˆˆ If alcohol is used for relaxation, use in moderation ˆˆ Take 5 minutes alone with a 24-HOUR CLOCK colleague As a Supervisor ˆˆ Get up, stretch, take a deep breath ˆˆ Determine if a change in jobs will reduce stress level; ask specific ˆˆ Drink water & eat healthy questions to find out 11 12 ˆˆ Take toilet breaks 24 1 23 13 ˆˆ Provide more breaks, quiet time 2 ˆˆ Look out for each other – 1022 14 ˆˆ Emphasize importance of balancing buddy system nutrition, sleep, work & leisure 9 21 15 3 ˆˆ Talk clearly & calmly ˆˆ If necessary, direct responders 20 16 ˆˆ Take time to listen to seek further assistance from 8 4 19 17 ˆˆ Address issues when they arise the Worker Care personnel or 7 18 5 encourage them to go home to 6 ˆˆ Remember to smile unwind if necessary ˆˆ Ask for help if you need it ˆˆ Model desired behaviour

ESS RESPONSE ACTIVATION LEVELS

ESS Recommended Functions/ Response Event/Situation Staffing & Support Requirements Level One (1) • Involves no more than 12 evacuees • Minimum of 2 Level One responders • Generally 1-2 dwellings • Level One supervisor available for support & consultation (Small • No Reception Centre (RC) activated • Local authority Emergency Program Coordinator (EPC) available for Event) • Services provided at the site support • No Emergency Operations Centre (EOC) activated • Provincial/Territorial (P/T) Regional Emergency Operations Centre (EOC) available for inquiries Two (2) • Involves more than 12 evacuees • ESS Director (ESSD) (may be in EOC, if activated) • Multiple dwellings (e.g., • RC Manager, Registration, Referrals, Documentation (Moderate neighbourhood or apartment block) • Other RC functions, as required Event) • 1 RC activated • EPC available for support (if EOC not activated) • EOC may be activated • P/T Regional EOC may be activated Three (3) • Large number of people impacted • ESSD (may be in EOC) • Multiple dwellings or neighbourhoods • RC/GL Manager(s) (Large or • 1 or more ESS facilities activated • Management Staff Complex (e.g., Reception Centre (RC), Group • Section Chiefs Event(s)) Lodging (GL) facilities) • All functions may be activated • Resource support/coordination • ESS Support Organizations may be required required • EOC activated • P/T Regional EOC activated

©2013 JIBC School of Public Safety & Security, Emergency Management Division www.jibc.ca/emergency RECEPTION CENTRE – FULLY EXPANDED ORGANIZATIONAL STRUCTURE

ESS Director/ ESS Branch Coordinator (EOC) MODULAR ORGANIZATION

Reception Centre Manager

S t a f • Think “functions”, not number of responders

T e a m Information Liaison • Activate only those functions

M a n g e m t Safety that are required M a n g e m t

S t a f Operations Planning Logistics Finance G e n r a l SPAN OF CONTROL Primary Services Situation Supply Cost

Meet & Greet Documentation Resource Acquisition Time • Number of staff that 1

Registration Advance Planning Donated Goods Compensation & Claims supervisor can manage Referrals for Food, effectively Demobilization Shipping/Receiving Procurement Clothing & Lodging • Ranges from 1:3 to 1:7 Inquiry Recovery Transition Volunteer/Staff Management On-Site Goods • Optimal is 1:5 Reception Centre Support Distribution • Organization may be expanded Specialized Services Food or consolidated to meet Child Care Runner adequate span of control Multicultural Facility

Pet Clerical UNITY & CHAIN OF COMMAND Recreation Security

Transportation Information Technology • Each person in an Search & Reply Communications organization reports to only 1 Health Services Computer Systems supervisor First Aid • There is an orderly line of Emotional Support authority within the ranks of the organization Special Needs

RC/GL MANAGEMENT TEAM – ROLES & RESPONSIBILITIES

MANAGEMENT/COMMAND STAFF

MANAGER INFORMATION LIAISON SAFETY

• Overall responsibility for facility • Works in conjunction with • Acts as “point of contact” for • Proactively ensures safety mgmt & responder safety EOC Information Officer to representatives from external of facility for evacuees & • Ensures all required functions coordinate public & media agencies responders in the RC/GL are activated & carried out information needs • Assists RC/GL Manager in • Implements worker care • Provides leadership to • Coordinates periodic evacuee conducting VIP/visitor tours of measures Management Team information meetings the facility

GENERAL STAFF

OPERATIONS PLANNING LOGISTICS FINANCE

• Ensures direct support & • Oversees the gathering & • Provides all support needs • Monitors costs service delivery to evacuees analysis of all data & resources (e.g., supplies, • Administers any EOC • Registers evacuees • Prepares Action Plans and equipment, personnel, approved procurement • Assesses evacuee needs Situation Reports refreshments, facility contracts in conjunction with • Makes referrals to appropriate • Plans for future needs maintenance, communications, Logistics • Ensures all financial records resources • Transitions from response to etc) are maintained throughout the recovery • Tracks resources event • Coordinates demobilization

©2013 JIBC School of Public Safety & Security, Emergency Management Division www.jibc.ca/emergency MEDIA TIPS ESS COMMUNICATIONS – MULTI-LEVEL RESPONSE

Provincial/Territorial The media people have a job to do. They serve the Emergency Coordination Centre community by telling the story, and may be immensely helpful to the local ESS team and to evacuees. Below Operations Section are some tips to working with the media ESS Branch

Do: • Politely but firmly direct the media to speak with the Information Officer or RC/GL Manager • Obtain the latest ESS press release – have copies ready for members of the media when P/T Regional they come to your RC/GL facility Emergency Operations Centre • Provide a copy of the ESS Fact Sheet if they are Operations Section looking for general background information ESS Branch • Refer them to the Incident Commander for event- specific information • Respect the confidentiality of the evacuees, but allow them to talk to the media if they want to – outside the RC/GL facility

Local Authority Legend: Do not: Solid Line: lines of authority/direct report Emergency Operations Centre(s) Dashed Line: designated lines of communication • Block cameras or say “no comment” Dot-Dash Line: functional lines of communication Operations Section

• Disclose personal/confidential information of ESS Branch evacuees or responders • Speculate on the incident – causes, damage, future developments, etc.

Evacuees & responders must respect the privacy of others and limit any Facebook, Twitter, and other social networking and internet blog posts to their Reception Reception Centre Centre personal experience only Group Lodging

RC/GL DEMOBILIZATION CHECKLIST A PDF version of this guide can be freely downloaded from ˆˆ Identify/bring forward demobilization issues related to your assigned www.myemresources.com function Contact us for further information on ESS training ˆˆ Ensure incomplete/open actions are reassigned and to order full colour, UV coated copies of this ˆˆ Advise Finance Section of outstanding financial commitments & other quick reference guides or to arrange for a customized version of this guide: ˆˆ Close out position log & forward to Planning when deactivating function ˆˆ Forward all original documentation to Documentation Unit in Planning ˆˆ Return equipment/supplies 715 McBride Boulevard New Westminster BC, Canada V3L 5T4 ˆˆ Clean-up/organize your work area 604.528.5575 1.888.898.5422

ˆˆ Prepare the RC/GL kit so that it is ready for the next call-out [email protected] 20130924 ˆˆ Prepare to participate in post-operational debriefs and/or After Action Report ˆˆ Participate in exit interview/debrief ˆˆ Sign-out of RC/GL ˆˆ If travelling, report in once safely home

©2013 JIBC School of Public Safety & Security, Emergency Management Division www.jibc.ca/emergency RECEPTION CENTRE – 4 KEY FUNCTIONS RC/GL ACTIVATION CHECKLIST – UPON ARRIVAL

All Reception Centres (RC) must have these 4 functions ˆˆ Report in to ESS Director/ESS Branch Coordinator in the EOC, if when activated. Other functions are added, as needed activated ˆˆ Wear your ESS identification ESS Director/ ˆ ESS Branch Coordinator ˆ Check for any on-site instructions, e.g., legend, ESS floor plans, locations of ESS kits and equipment, how to make coffee, etc. ˆˆ Display the task/tracking number Reception Centre Manager ˆˆ Locate RC/GL kit ˆˆ Put out the responder Task Registration Form & sign-in Operations Planning ˆˆ Put up the RC/GL organization chart (not in view of public) ˆˆ Locate chairs & tables & if able, set-up waiting area, functions by Primary Services Documentation section/primary functions workstations based on the RC/GL site plan

Registration ˆˆ Participate in facility orientation & safety briefing Referrals for Food, ˆˆ Report to assigned supervisor for specific job responsibilities Clothing & Lodging ˆˆ Obtain function-specific briefing Note: These are functions & not number of responders ˆˆ Review function checklist & other support documents ˆˆ Set-up/replenish your workstation & request/obtain necessary resources RC – MEAL CALCULATION CHART ˆˆ Establish position log documenting key activities, significant decisions, actions & inquiries Incident Start Date/Time: Day 1 at 15:00hrs

Day Day 1 Day 2 Day 3 Day 4 RC – R&R WORKER STAFFING Meal 15:00hrs 15:00hrs 15:00hrs 15:00hrs Breakfast X    Lunch X    1 Registration & Referrals Worker can assist 2-3 families per hour Dinner    X Accommodation    X

24 hours 48 hours 72 hours

RC/GL 5 STEP ACTION PLANNING PROCESS

Need for Action Planning 1. Understand Action Plan for Identified Current Situation First Operational Period OPERATIONAL PERIODS · RC/GL Manager · Obtain/review status · May be pre-determined accountable reports from Section · If not, should occur • Length of time to achieve a given set · Planning Chief Chiefs immediately on of objectives responsible to facilitate · Consult with activation, with short process Management Team operational period • Determined by RC/GL Mgmt Team • Initially 1-2 hours for critical/life safety issues 5. Review & Monitor Progress • Ongoing length varies depending on · Ongoing by Planning and objectives/priorities Management Team Continual · Facilitated by Planning Chief process, which is • Commonly 8-12 hours in length · Anticipate/predict outcome 2. Identify Priorities for • Not to exceed 24 hours defined and Next Operational Period assessed based on · Facilitated by Planning Chief • Sequentially numbered an established · Consult with Management • Time period identified Team Operational · Utilize Briefing or other Period. strategies as necessary MGMT TEAM BRIEFING AGENDA

1. Old Business 4. Obtain Approvals & Distribute Action Plan 2. Status Reports/Updates · Approved by RC/GL Manager · Distribute to Management Team 3. Resource Priorities · Identified on Mgmt display board 3. Develop Action Plan for 4. Projections · Personnel Advised Next Operational Period 5. Public Information & Media · Copy to Documentation Unit/Plans · Document priorities/objectives based

on identified event requirements 6. Action Plan Priorities · Identify specific tasks/actions and assign to functions as necessary 7. New Business

©2013 JIBC School of Public Safety & Security, Emergency Management Division www.jibc.ca/emergency