IT Management Checklist
About FileWave Since 1992, FileWave has provided business, education, and government customers with industry-leading unified endpoint management software to effectively secure and manage the complete life-cycle of devices, applications, and content from one easy-to-use console. With offices throughout the USA, Europe, and Asia, FileWave provides worldwide support, when you need it.
Key Components (All-Inclusive)
Multi-Platform Management Device Discovery, Geo-Location & Security macOS, iOS, Windows, Chrome OS & Android Discover, locate and protect devices Windows & macOS Imaging Asset Management Zero-touch, direct, network & layered models Complete life-cycle visibility to all assets. Software/Application Deployment (deploying, operating, maintaining, upgrading & disposal) Filesets, MSI, PKG, EXE, plist, scripts & more License & Content Management Patch Management License, application, & usage reporting Windows, macOS, iOS & 3rd party Self-Healing/Auto-Resume Technology (Java, Flash, MS Office, CS, etc.) Auto-repair broken installations & resume interrupted Self-Service Kiosk/Portal deployments On-Demand - empower users & reduce support Scalable & Flexible Infrastructure calls On-premise, hosted, & distribution point layout Regional References
Baldwin County Public Schools - AL Mooresville Graded School District - NC Managing 50K+ macOS, iOS, WinOS & Chrome OS Managing 15K+ macOS, Windows, & iOS
Iredell-Statesville Schools - NC Lincoln Public Schools - NE Managing 30K+ macOS, Windows, & iOS Managing 50K+ Chrome OS, macOS, iOS & WinOS
Norman Public Schools - OK Cincinnati Public Schools - OH Managing 25K+ macOS, Windows, & iOS Managing 20K+ macOS & iOS
East Baton Rouge Parish Schools - LA Newton County Schools - GA Managing 25K+ Windows, macOS & iOS Managing 25K+ macOS, Windows, & iOS
Irving Independent School District - TX Wylie Independent School District - TX Managing 14K+ iOS, Windows, & macOS Managing 25K+ ChromeOS, macOS, WinOS, & iOS
Cobb County School District - GA Midlothian Independent School District - TX Managing 35K+ iOS, macOS, & Windows Managing 15K+ macOS, Windows & iOS All-Inclusive Management Suite ONE Download - ONE Interface - ONE Support Resource
Patented File-Level Distribution Dashboard & Reporting Provides granular control 24/7 monitoring of critical systems & services
Tiered Administration ENGAGE Management Custom control for multiple administrators Eyes up front, single app mode, clear passcode, device mirroring, content sharing & more Multi-Platform Imaging: macOS & Windows Enterprise Scalability Direct, network, layered, & DEP models Booster Technology minimizes WAN/VPN traffic
Deployment Options Resume Interrupted Deployments Filesets, MSI, PKG, EXE, scripts, plists & more Auto-resume installations upon re-connection
End-User Self-Service Kiosk RESTful API User specific, on-demand content & updates Easily connect with FileWave’s inventory database
Content Management Cross-Platform Remote Control License, app & usage reporting Built-in NAT traversal for easy viewing and control
Integrated Inventory Schedule Deployments Asset & License Management Install, activate, deactivate & uninstall
Device Discovery & Tracking Auto Enrollment: macOS & iOS Discover & track devices DEP, LDAP, etc. (over-air Supervision)
Self-Healing Technology Managed Distribution Automatically repair damanged installations VPP Codes, License Assignment & Device Assignment
Device Security Security Reports Protect data, devices & enforce encryption Profile removal, App installations & non-authorized downloads System Updates/Patch Management Inventory-based Smart Groups OS updates (Windows, macOS & iOS) Create rule-based deployments 3rd party updates (Java, Flash, MS Office, CS, etc.) LDAP Integration Schedule Restrictions AD, OD & eDirectory Create time-based profiles
Profile Management Multi-Platform Infrastructure Eliminate the need for multiple tools Mac, Windows, Linux, VM, Hosted MDM
OS Updates - Same Day Support Flexible Server Options Same day support ensures you're always covered as On-Prem/Hosted - Windows, Mac, VM new OS versions are released from Apple & Microsoft Flexible Training Free & Fully Supported Evaluations On-site, Remote & FileWave Training Center Dedicated Systems Engineer & access to worldwide staff
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