The People's Guide Information about opportunities to help you get through hard times

to Welfare

Health& other Services

39th Edition 2020 Los Angeles County Hunger Action LA

Introduction Contents For further assistance: LA FAMILY SOURCE CENTERS Contents Introduction 211 LA County The City of Los Angeles has Family Source On the internet: www.211la.org Income, Jobs, & Training: Health Care: Centers (FSC) where you can apply for The People’s Guide gives practical In 2020, the President and Congress   programs such as the ones in this book information about how to get food, money, are discussing even more huge budget 211 is a 24 hour per day, 7 day a week and get other help including child care housing, health care and other help from cuts that would greatly reduce cash and telephone information and referral service. Housing...... 4 Medi-Cal...... 45 service, job placement and tutoring, Operators are available in many government programs and community food assistance, our rights to health Shelter, low cost housing ,renter’s Medical assistance for low income mentoring and arts instruction for youth: languages. They can help you find services if you live in Los Angeles County care, workers' rights, immigrant rights, rights people emergency food and shelter, legal and Boyle Heights: El Centro de Ayuda and need help in hard times. You do not and our right to a clean environment. financial assistance, counseling and many Corporation 2130 E. 1st Street, Suite have to read the entire book, just find the other resources. Tax Credits...... 9 110, LA, CA 90033 (323) 526-9301 Your voices are needed in those Health Care for Children...52 topic you need in the table of contents. Phone: 211 Extra money for workers and renters Echo Park: El Centro del Pueblo debates. Tell politicians how the programs However, people who are eligible for 1157 Lemoyne Street .LA, CA 90026 help or don’t help and what your problems (800) 660-4026 (TTY) one kind of help often qualify for other Free & Low Cost Health Care (213) 483-6335 are. Government officials need to be Job & Career Training...... 10 programs as well, so read the entire booklet. El Sereno/Lincoln Heights: reminded of the tragic crises and pain LA County Office of Immigrant ...... 53 Barrio Action Youth and Family Center that happen in people’s lives when they Affairs oia.lacounty.gov Updated Health care you can get if you don’t The People’s Guide also gives advice on 4927 Huntington Dr., Suite 200 can’t get food, housing, or health care. information on immigration issues Worker's Rights and qualify for Medi-Cal: mental health, what to do if you are treated unfairly or do substance abuse, and regional LA, CA 90032 (323) 221-0779 not receive what you are entitled to by law. LA County Consumer & Business Unemployment...... 11 North Valley: New Economics for Women To get names and addresses of your  centers Affairs dcba.lacounty.gov Unemployment, worker’s rights, and 21400 Saticoy St. Canoga Park, CA local, state and federal lawmakers, call Lately, massive government budget cuts Help for workers, renters & aid if you're temporarily disabled 91304 (818) 887-3872 (800) 481-8683 or visit: https://www. have meant less help for low income consumers Pacoima: El Nido Family Centers lavote.net/apps/precinctsmaps. Call In Home Supportive Service families, seniors, and homeless people. 11243 Glenoaks Blvd., Suite 2 Congress directly at (202) 224-3121. www.mypublicbenefits.org outlines CalWorks...... 15 and Long Term Care...... 56 There are other problems with obtaining how low income families can qualify Cash and other aid for families with Pacoima 91331 (818) 896-7776 assistance: rumors and false information Southeast: All People's Community Center Politicians often want to use money for for multiple programs, especially children under 19 that discourage eligible people from 822 E. 20th StreetLA, CA 90011 other things than health, welfare and social working families Medicare...... 57 even trying to get help their family (213) 747-6357 services. But when the rich get too much Health care for retirees, their desperately needs, people not knowing Southeast/Watts: Watts Labor Community richer and the poor get too much poorer, the Child Care & Education...... 25 dependents, and people with what the application steps are, language Public Policy Organizations Action Committee (WLCAC) 1212 E. 108 gap has very bad effects on the whole society. Get involved with these organizations to disabilities barriers, people being made to feel Assistance for CalWORKs parents Street LA, CA 90059(323) 357-6262 You can help close that gap. You don’t learn about policies affecting you. embarrassed for asking for needed help. Southwest: El Nido Family Center have to be an expert. Simply let those in Transportation and Utilities: 2069 W. Slauson Avenue LA, CA 90047 authority know how a budget cut affects ACCE (213)863-4548 Foster Care...... 27  The People’s Guide is dedicated to (323) 998-0093 you or your neighbors. www.acceaction.org/ helping all people overcome barriers California Food Policy Advocates Southwest/Florence: The Children’s when they try to get help. Every person Social Security, SSI and CAPI Transportation ...... 58 Collective 915 W. Manchester LA, CA Hunger Action Los Angeles and our (213) 482-8200 www.cfpa.net has the right to enough food, housing, ...... 29 90044 (323)789-4717 members struggle for policies that save California Partnership and health care. You help when you Van Nuys: New Economics for Women and improve the safety net. www.california-partnership.org Bus passes, affordable car share this information with other people Coalition for Humane Immigrant Rights of insurance, help for cyclists, bike 6946 Van Nuys Blvd., Ste. 220 who need help. Veterans...... 33 Van Nuys, CA 91406 (818) 786-4098 Hunger Action Los Angeles (HALA) Los Angeles (213)353-1333 and car rental West Adams: 1736 Family Crisis Center 961 S. Mariposa www.chirla.org There is another important way to help. General Relief...... 33 2116 Arlington Ave., Suite 220 . Los Angeles, CA 90006 Community Coalition (323) 750-9087 In Sacramento, Washington DC and Cash aid for single adults Utilities and Phone...... 60 Los Angeles, CA 90018 Tel: 213-388 8228 www.cocosouthla.org in County and local governments, the Help with utility bills and special (323) 737-3900 www.hungeractionla.org Community Health Councils programs and services described in the West Los Angeles: Latino Resource [email protected] (323) 295-9372 www.chc-inc.org phone equipment for the disabled People’s Guide are always being debated. Health Access (818) 480-3262 Food: Organization, Inc. 610 California Avenue www.health-access.org Venice, CA 90291 (310) 578-6069 39th Edition. The People’s Guide to Welfare, Spanish translation: Eliza Fraga, Elizabeth L.A. Alliance for a New Economy Guides for Further Help: Westlake/Pico Union: Central City Health & Other Services Medrano  (213) 977-9400 www.laane.org CalFresh (Food Stamps)....37 Neighborhood Partners 501 S. Bixel St. ©2020 Hunger Action Los Angeles DISCLAIMER: Hunger Action Los Angeles L.A. Community Action Network Assistance to buy more food. LA, CA 90017(213) 482-8618 (HALA) (HALA) and other contributors to this book (213) 228-0024 www.cangress.org Guide for Non-Citizens...... 62 Wilmington/San Pedro: Toberman Editor: Frank Tamborello are not responsible for the action, conduct, L.A. Food Policy Council Neighborhood Center Editorial Committee and Major treatment you receive, and/or quality of Free & Low Cost Food...... 41 www.goodfoodla.org 131 N. Grand Ave. San Pedro, CA Contributors: Yolanda Arias, Donald Noller, service of any private (non-government) Food pantries, meals for seniors, Hearings and Complaints...67 Legal Aid Foundation of Los Angeles 90731 (310) 832-1145 ext.106 Andrew Kazakes, Claudia Menjivar, Javier agencies listed in this book and their community gardens How to get the benefits you are entitled (800) 399-4LAW Wilshire: Bresee Foundation Beltran, Lynn Kersey, Jessica Mark, staff. Government agencies have their to Maternal & Child Health Access 184 Bimini Place LA, CA 90004 Matthew Clark, Michael Ortiz, Rene Peña, own complaint procedures (see pg. 67) (213) 749-4261 www.mchaccess.org WIC...... 43 (213) 387-2822 Ronnette Ramos, Ryan Bradley, Tyler Also, phone numbers and other important Neighborhood Legal Services of Nutrition assistance for mothers, Sutherland,Staff of LA County DPSS. information change: this information was Good Advice...... 69 Los Angeles (800) 433-6251 infants and children Special thanks to the undergraduate accurate as of December 2019. Legal Aid and crisis resources Social Justice Learning Institute students of the UCLA Department of (323) 952-7363 www.sjli.org Chicana/o and Central American Studies Child Nutrition...... 44 for their assistance in editing. Apologies Free meals for children Welfare Offices ...... 71 if we have overlooked anyone. 2 The People's Guide 2020 The People's Guide 2020 3 Housing Shelterscan generally make their own rules more information call (213) 228-0024. 2. "Just Cause" Eviction Protection about who can stay and how long they can The Venice Homeless Citation Clinic is first Housing stay. At the shelters which are funded by the Sunday of the month at 1 pm at 720 Rose California tenants (except those in the government, such as the Winter Shelters, Ave, Venice, CA 90291 (second Sunday in “Excluded Housing” list below) now have Unfortunately, if you are homeless in Los for CalWORKs, you may be able to receive you are homeless and ask about the Housing there has to be a written grievance procedure February). Call (310) 365-0985 or email “Just Cause” protections from eviction. The Angeles, there is no guarantee of housing Homeless Assistance Money, money to help for Health program: you can go through if you feel you have been [email protected] owner needs a valid reason to evict you. This or shelter, and the existing shelters are prevent eviction, or help with your rent. See Housing for Health Locations treated unfairly, or that conditions are not protection begins to apply after 12 months often full. CalWORKs section of the Guide for more • LAC USC Medical Center safe or healthy there. You can file these New State Rent Control Law of being a tenant, or 24 months if a new information (pg.23-25). • Harbor UCLA Medical Center grievances with: Los Angeles Homeless tenant is added. If the valid reason that the 1. If You Are Homeless • Olive View Medical Center Services Authority . For information call owner evicts you is considered a “No Fault” Families seeking assistance can also contact • DHS Multi-Ambulatory Care Center (213) 225-8442 or visit www.lahsa.org/1.Limits on Rent Increases reason, the owner must pay relocation. Winter Shelters : These shelters are usually the Coordinated Entry System for Families (CES) • MLK MACC High Desert Health System contact-us. “At fault” reasons for eviction include: operated by the City and County of Los An- by calling: 211 LA County (2-1-1). In order Beginning January 1, 2020 , most tenants • Non-payment of rent geles from the beginning of November until to be eligible, families must meet the three The Homeless Help Desk at 200 N. Los Angeles Legal Issues If You're On in California will have a limit on the amount • Breach of material lease term the end of March. LAHSA (LA Homeless following criteria: St. is open Monday through Friday 8 am that their rent can increase, and will also • Nuisance or Waste Services Authority) Hotline: (800) 548- 1. Homeless or at-risk of homelessness to 4 pm and Saturday from 8 am to noon. the Street have protections from “just cause” evictions. • Failure to execute similar new lease 6047 TDD: 1-(800) 660-4026 (for the deaf 2. Have at least one minor child under 17 They can help you locate shelters, hygiene The exceptions are tenants in these kinds • Criminal activity and hearing disabled)for shelter locations years old or pregnant woman in the 2nd stations, medical help, food, or bathrooms. of housing: • Subletting in violation of the lease and pick-up points for free transportation trimester or high risk On certain "Connect Days" you can meet with 1. If You Are Living in Your Car • Housing with a Certificate of Occupancy • Denying entry to the landlord to shelter. Winter Shelters are not able to 3. Reside in Los Angeles County workers there to help you get an ID card or  within the past 15 years (rolling) • Using the unit for an unlawful purpose serve families. find housing solutions. If you are homeless and living in your ve- • Housing with local rent control where • Employee, agent, or licensee’s failure to The CES provides access through 211, to hicle, be aware that the City of Los Angeles the annual allowable increase is lower than vacate after termination as employee, agent General Shelter Information: services from a network of homeless services 2. Shelters is considering an ordinance that would ban 8.3% or licensee; 211: Call (211) or visit 211la.org for shelter providers countywide also known as Family Emergency Shelter: There are over 300 sleeping overnight in vehicles in residential • Affordable housing or housing restricted • Failure to vacate after providing owner information. More specific information is at Solutions Centers (FSCs). This helps families privately run agencies in Los Angeles offering areas. The law also forbids living in a vehicle by recorded documents written notice of intent to terminate tenancy, https://www.211la.org/homeless-services/ save time and eliminates the need to make shelter, so we cannot list them all here. You within a block of a park, school or day care. • Single family homes or condos with no or after making a written offer to terminate housing-info-options unnecessary phone calls to multiple shelters can find many atla-hop.org , where you can Tickets for violating the rules start at $25 corporate ownership tenancy which is accepted by landlord. and agencies. FSCs can help families find also contact an outreach team if you are for a first offense, $50 the second time and • Owner-occupied single family homes When searching for shelter, be aware that financial assistance for rapid rehousing, concerned about a homeless individual near $75 after that.You can be allowed to sleep • Duplexes (if the owner lies in the other “No-fault” reasons for eviction include: many shelters fill up quickly during the including a security deposit for an apart- you. More listings are at 211la.org. Here in your vehicle in a commercial or industrial unit) • Owner (or their spouse, domestic day. Most also have restrictions on age and ment; partial rent for three months or a motel are some major shelters in LA: area - not, however, in these areas where • College dorms partner, children, grandchildren, parents, gender. Some agencies and shelters are able voucher and utilities, etc. 211 LA can also Angels Flight (Youth) (800) 833-2499 there are existing parking restrictions. The limit on rent each year is 5% , plus a or grandparents) intend to occupy the unit to offer hotel or motel vouchers if there is assists homeless parents provided with court Long Beach Rescue Mission “Consumer Price Index” OR 10% , which- • Withdrawal of the unit from the rental no other shelter option available, or if the orders with securing the housing they need 1335 Pacific Ave LB (562) 591-1292 Safe Parking (213) 793-8493 can find you ever is lower. The “Consumer Price Index” market (“Ellis” act) shelter is full for the night. in order to be reunified with their children. Bell Shelter 5600 Rickenbacker Road, a place where you can park your car and changes each year. Rent cannot be raised • Compliance with a government order, Bell 90201 (323) 263-1206 stay overnight, with security and access to more than two times in one year, and the court order, or local ordinance that requires Singles: If you are applying for General Re- Youth Aged 12 to 25: WIN:What I Need by Our Los Angeles Mission 303 E. 5th Street bathroom. total amount of rent increase over 12 months vacancy lief, you can get emergency shelter vouchers Children LA is a free mobile and web app Los Angeles (213) 629-1227 cannot exceed the annual Rent Cap • Intent to demolish or substantially or eviction prevention money. See General helping homeless or needy youth aged 12 Cardinal Manning Ctr. 231 Winston St. 2. Homeless Citation Defense Clinics remodel the unit Relief section (pg. 33). If you are an to 25 locate essential services including Los Angeles (213) 229-9963 If your rent increased more than 8.3% individual seeking shelter, your options shelter. Midnight Mission 601 S. San Pedro St. Through two monthly citation defense clinics between March 15, 2019 and January 1, Excluded housing includes: include Winter Shelter: Emergency Shelter; Los Angeles (213) 624-9258 (one in Downtown LA and another on Venice 2020, you are entitled to have your rent • Housing with a Certificate of Occupancy and specific shelters for Youth, Veterans, In the Hospital: It is illegal for the hospital to Dolores Mission171 S. Gless Street Beach), homeless residents can receive legal “rolled back” to whatever you were paying within the past 15 years (rolling) people with substance use disorder, preg- drop you off in the street after your treatment Los Angeles (323) 881-0032 assistance and defense for all quality-of- on March 15, 2019 plus 8.3%. • Affordable housing or housing restricted nant women, people just leaving prison, if you are homeless. The hospital discharge San Fernando Rescue Mission13422 Saticoy, life infraction citations - including tickets If your rent increased less than 8.3% be- by recorded documents and the LGBTQ community. Call (800) staff must work with you to find a safe place N. Hollywood, (818)785-4476 related to sleeping/living in a tent or on the tween March 15, 2019 and January 1, 2020, • Single family homes or condos with no 548-6047 or visit lahsa.org/get-help. Let to go. Ask to speak to a social worker prior Jovenes, Inc. (Youth)1208 Pleasant Ave. streets, jay walking, riding your bicycle on your rent on January 1 stays the same. You corporate ownership the people operating the shelter know if to your discharge. Los Angeles (323) 260-8035 the wrong side of the street, etc. Tickets that can get up to 2 more increases before March • Owner-occupied single family homes you have mobility needs, if you need a Samoshel 505 Olympic, Santa Monica cannot receive assistance include moving 15, 2020, but they can’t exceed more than • Duplexes (if the owner lies in the other bottom bunk, or have trouble with stairs. Housing for Health is an LA County program (310) 450-4050 or(310) 581-9825 violations, MTA fare evasion tickets, and 8.3% above your March 15, 2019 rent. unit) Crisis Housing is available for those over providing permanent supportive housing, Shawl House 936 S. Centre St., San Pedro all misdemeanors and felonies. If your city or county also has Rent • Hotels, motels, and hostels used only for age 18 experiencing homelessness: "Bridge recuperative care, and specialized primary (310) 521-9310 Stabilization, then those rules apply. In Los short-term use Housing" is available for those leaving an care to homeless people with complex YR Shelter Program3804 Broadway Pl. The Downtown LA Skid Row Citation Defense Angeles City, rents are limited on buildings • Nonprofit hospitals, religious facilities, institution such as prison, a hospital or physical and behavioral health conditions. Los Angeles (323) 231-1711 Clinic is open every 3rd Wednesday of the built before October 1, 1978. extended care facilities for the elderly, and board and care, or foster care. If you or your whole family is homeless Union Rescue Mission 545 S. San Pedro St. month at 5:30pm at the Los Angeles Com- adult residential facilities and you get medical care at one of the Los Angeles (213) 347-6300 munity Action Network - 838 E. 6th Street • Tenants who share bathroom and kitchen Families: If you are homeless or at risk of participating locations, ask for a staff person Union Station 90021. Individuals must bring their citation facilities with the owner at the owner’s becoming homeless and receive or qualify at the Social Work department. Tell them 412 S. Raymond Ave, Pasadena CA or a copy of their citation with them. For primary place of residence (626) 337-0140 • K-12 or college dorms 4 The People's Guide 2020 The People's Guide 2020 5 Housing Housing If you are not in a rent control unit, your they be fixed. You should make your request 3. Evictions You may also contact the following organiza- 7. Service or Assistance Animals 3. Relocation rent may be increased by any amount with in writing and keep a copy of your written tions for assistance with an eviction: a written notice. If it is increased by 10% or request for yourself. Take pictures to docu- If you are not in a rent controlled unit, you Legal Aid Foundation (800) 399-4529 The Fair Housing Act requires landlords to • Relocation payment is equal to one less, then you should get a 30-day notice. ment bad conditions. If your landlord does must be given a 30-day notice if you have Bet Tzedek (323) 939-0506 provide reasonable accomodations to per- month’s rent. It must be paid within 15 If it is more than 10%, then you should get not fix the problems, there are a few things lived in the unit for less than a year or a Neighborhood Legal Services of Los Angeles sons with disabilities who have assistance days of the no-fault eviction notice. Local at least a 60-day notice. you can do or agencies you can contact: 60-day notice if you have lived in your unit County (818) 896-5211 animals. There is an exception if the specific jurisdictions may require greater relocation for a year or more. If you are evicted from Organizations that offer low-cost assistance. animal in question poses a threat to others' amounts, so check local laws. Other Rent Control Information: Los Angeles County Department of Consumer a unit without “good cause” you must be BASTA (213) 736-5050 health or safety, or would cause substantial • If a tenant receives a relocation payment Santa Monica (310) 458-8751 Affairs (888) 700-9995 For problems like paid relocation (see pg. 6 ) Eviction Defense Network (213) 385-8112 physical damage. If you are being discrimi- but does not vacate, the owner can recover West Hollywood (323) 848-6450 vermin, rats, roaches, bedbugs; peeling paint Subsidized units (like Section 8 or project- nated against due to having a service or the payment in an eviction. Other Cities: Call your city hall or the city or lack of screens. Also , for questions re- based units) may have different notice 4. Illegal Lockout assistance animal,contact: • Instead of making a relocation payment, website on the Internet garding withholding rent, repair and deduct, periods. To best assure that you do not lose an owner can waive the last month’s rent in and abandonment remedies. your housing, it is important to seek legal Landlords cannot lock you out without Disability Rights Legal Center writing. What Are My Rights As advice about your notice before the notice first going to court, even if you are late on www.disabilityrightslegalcenter.org A Renter? Los Angeles Housing and Community Invest- period has run out (expired). paying rent. If your landlord locks you out 800 S. Figueroa St., #1120, L.A.90017 If a property is subject to Just Cause 1.Groups That Can Help ment Department (HCID) Systematic Code When you have received a 30/60 day notice without using the eviction process, you (213) 736-1334 protections, owners must give tenants Enforcement Program (SCEP) to vacate, you are still responsible for pay- should immediately call your local police 213-736-8310 TTD written notice: Here are some groups in Los Angeles that (866) 557-RENT (866) 557-7368 ing the rent on time. If you do not pay the department or LA Sherriff's Department. • If a tenancy starts or renews on or after July deal with landlord/tenant issues that may For complaints regarding plumbing and rent, the landlord may proceed with a much When the police respond to your call, you Can I Get Low Cost 1, 2020, the notice must be an addendum be able to provide free help, workshops you electrical; lack of water or heat; illegal utility shorter notice against you, usually a 3-day should show them some proof that you are to the lease OR a notice signed by tenants, can attend, and advice: shutoff, in the city of Los Angeles. notice. Additionally, security deposits may a tenant (receipts, ID, etc.). Ask them to Housing? who receive a copy. Bet Tzedek (323) 939-0506 For other cities, check the Internet. If you not be used in place of last month’s rent, tell your landlord to let you back in. If the • If a tenancy exist prior to July 1, 2020, Coalition for Economic Survival think the conditions pose an imminent unless the landlord agrees to do so, in writing. police officer does not respond, you should The federal government has a few subsidized notice must be given no later than August (213) 252-4411 threat to your health or safety, you can ask For questions about these issues contact: call the police or sherriffs and ask to speak housing programs. Each of these programs has 1, 2020 OR as an addendum to the lease County Department of Consumer and Business the housing inspector to refer your case to Legal Aid Foundation of Los Angeles to the watch commander. various income and resource requirements • The notice must be in 12 point font (larger Affairs http://dcba.lacounty.gov/consumer- the Urgent Repair Program (in LA.) (800) 399-4529. and require you to provide information than this text you are reading) and in the protection/ 5. 28 Day Shuffle regarding your family income and makeup. language the lease was negotiated in. Eviction Defense Network (213) 385-81122. Getting Your Landlord to Fix the Eviction Process It is important to document all your attempts • Owners must also notify tenants if they Housing Rights Center LA (800) 477-5977 Problem 1.Written Notice: in most cases, you must If you have lived in a residential hotel for to comply with the program requirements are NOT covered by Just Cause. Inner City Law Center (213) 891-2880 receive a notice in writing. The most common over 30 days, you are a tenant and can only because you can be terminated from the Inquilinos Unidos (213) 483-7497 If your landlord will not fix problems, you notices are a 3-day notice to pay rent or quit, be evicted through a legal eviction. You program if you do not comply. 4. Local Rent Control Legal Aid Foundation of Los Angeles should give written notice of the problem, a 3 Day Notice to Perform (or Cure) Covenent should not be asked to move rooms or leave In general, there are two types of programs: (800) 399-4529 wait 30 days, and have proof of the problem. or Quit, or a 30- or 60-day notice to vacate. for a few days every 28 (or 21) days. If this project-based and voucher-based. Project- If you live in the city of Los Angeles in a rental L.A. CAN (213) 228-0024 Then you have the right to repair the problem happens, you should file a complaint with based programs are ones where the housing unit that has two or more units on the lot, Neighborhood Legal Services of L.A. County yourself and deduct the cost from your rent. 2.Summons & Complaint: This is the lawsuit, the Los Angeles Housing Community and benefit is connected to a specific unit. and was built on or before October 1, 1978, (818) 896-5211 It must be a problem affecting your health or Unlawful Detainer (UD). You have five Investment Department (866) 557-RENT. Voucher-based programs are ones where the your unit might be under rent control. This Public Counsel (213) 385-2977 or safety, not just something you want to days to answer it. (866) 557-7368. If you are locked out, housing benefit is connected to a specific gives you even more protections than state Union de Vecinos (323) 908-3454 change in the apartment. If you withhold you should call the police and show them household. law. Your landlord can only evict you for a California Department of Consumer Affairs your rent, your landlord may try to evict you. 3.Sheriff’s 5-Day Notice to Vacate: If you don’t your receipts. If you leave voluntarily, it is very limited number of reasons. Your rent Booklets and resources regarding landlord/ It is very important that you keep copies answer your summons and complaint or you not a shuffle. 1. Project-Based Programs can only be increased by a set percentage, tenant law. (800) 952-5210 or visit of everything relating to the problem. You lose in court, you will get a 5-day notice to which the city decides. www.dca.ca.gov/publications/landlordbook/ should get legal advice or support before vacate. If you do not move out, you will be 6. Housing Discrimination There are many types of project-based index.shtml. withholding any rent. If you do not want locked out by the sheriff sometime after subsidized housing. Many of these projects For more information contact to withhold rent, you can also go to Small the five days. If you are discriminated against in trying to advertise their availability and you can ap- Los Angeles Housing and Community Investment Claims Court to try to get the money back. buy or rent property, or use services provided ply directly at the building or at a leasing Department (866) 557-RENT 1. Bad Conditions If your landlord has been cited by the If your case is filed in another courthouse, to other tenants, because of your race, office. Most of the time, the best way to get (866) 557-7368 www.lacity.org/lahd Department of Building and Safety, Housing there may be a Self-Help Center where you color, religion, sex, nationality, disability, into this kind of housing is to go through You have the right to live in a place without Department, or Health Department, and can get help preparing your answer. or because you are married or unmarried, special programs offered by community The County of Los Angeles is also considering bad conditions, which are things like: repairs have not been made within 60 days, or have children, call: agencies that will help you get into housing a rent control ordinance for unincorporated • Holes in the wall you can go to Small Claims Court on your If you are being evicted and your case Southern California Housing Rights Center when you finish the program. There is not areas of the county. See https://dcba. • Broken or faulty plumbing own without an attorney. The small claims was filed at the downtown Stanley Mosk (213) 387-8400 enough project based housing for everyone lacounty.gov/rentstabilization-ordinance/ • Electricity doesn't work judge can order the landlord to make the Courthouse, visit: California Department of Fair Employment and who needs it, so there are wait lists. • Broken or faulty heating repairs. Ask the judge about Civil Code Eviction Assistance Center (EAC) Housing (800) 884-1684 We have listed three of the most common You can also call the Housing and Community • Rats, roaches, or other pests Section 942.4 in cases like this. 111 North Hill St., Room 115, LA, 90011. (800) 700-2320 (TDD Line) programs on the next page. For more Investment Department to make a complaint • Inadequate hot water EAC staff can assist you with filing an answer, information about what type(s) of programs if you think your landlord violated the rent If you are looking to recover money for and provide full representation in some you may qualify for, you can ask a caseworker control rules. If your unit has problems, you should tell damaged personal property, repairs that you cases, free of charge. at one of the agencies. your landlord about them and request that made, or bad conditions, you can file a case in Small Claims Court for up to $10,000. 6 The People's Guide 2020 The People's Guide 2020 7 Housing Conventional Public Housing voucher. Once you find a place, the Housing you are facing foreclosure and want assis- your taxes for other qualifying dependents The buildings that are part of this program are Authority must inspect the unit to make sure tance, you can contact a housing counselor besides children. owned and operated by local Public Housing that it is up to their standards. The entire for advice at: (888) 995-HOPE [4673] or Tax Credits Authorities. These are often very large build- process may take up to several months. www.makinghomeaffordable.gov The federal and state governments both ings or complexes and the people who work Tax credits are benefits you can get only 3676 and ask for VITA-Volunteer Income offer a Child and Dependent Care Credit at them are government employees. Rent is The Section 8 Voucher waiting lists are Following is a list of some of the groups by filling out state and federal income tax Tax Assistance. Forms are also available which can reduce your taxes by up to $3,000. The amount is based of the usually between 30-40% of the household’s currently closed for the city of Los An- in Los Angeles the government has ap- forms. They can be received in a check, or in libraries, post offices and other public cost you paid for care for a child under income. To apply for conventional public geles, county of Los Angeles, and city of proved to provide advice. For information can be used to reduce the amount of tax places. you owe. You should file federal and state 13, an incapacitated spouse or parent, housing, you should contact the housing Long Beach. To find out if the waiting list for another city, visit the Department of taxes even if your income is so low that If you choose, you can receive this payment or another dependent, if paying for the complex directly. is open in other cities, contact their local Housing and Urban Development’s website you do not owe taxes, or if you get paid spread out during the year in lower payroll care allows you to work. You can get up Housing Authority directly. You can also at www.hud.gov. in cash, because that is the only way you tax deductions instead of getting it all at to $6,000 for two or more dependents. Project-Based Section 8 ask a caseworker at a shelter or resource WHO CAN GET CASH AID? can get these credits. once at the end of the year. To do this, The state credit uses form 3506 and is For project-based Section 8, private land- agency about any special program that can East LA Community Corporation (ELACC) ask your employer to fill out a W-5 form. limited to families with under $100,000 lords have agreed to reserve certain units for provide you a Section 8 Voucher when you (323) 269-4214 www.elacc.org The federal tax credits require that you file income per year. The federal credit uses Section 8. Project-based Section 8 means complete the program. Korean Churches for Community Development the "long form." You can get help by calling form 2441 and has no income limit but is 2. CA Earned Income Credit reduced as your income goes up. You must that you must live in one of these assigned (213) 985-1500 www.kccd.org (800) TAX-1040 or (800) 829-1040.  provide the care provider’s name, address units to get the benefit. Unlike conventional 3. Housing Authorities Korean Resource Center (323) 937-3718  To qualify for the California Earned Income and Social Security number or Employer public housing, your landlord is a private www.krcla.org 1. Earned Income Credit (EITC) Credit, you must complete a 540 or 540 Identification Number. The caretaker can’t owner, not a Housing Authority. Housing Authority of the County of Los Angeles Los Angeles Neighborhood Housing Services, EZ form, and have income that is reported be your spouse, a parent, or your child 18 (HACoLA) (626) 262-4510 Inc.(888) 895-2647www.nhslacounty.org “The Earned Income Tax Credit” (EITC) is on a W2. For tax year 2019, a household or younger. a check that low-income working people Shelter Plus Care Housing Authority of the City of Los Angeles New Economics for Women (213) 483-2060 can earn up to $30,000 to receive the can get from the government by filing a Shelter Plus Care provides affordable (HACLA) (213) 252-2500. www.neweconomicsforwomen.org credit. A family without children can qualify See https://www.ftb.ca.gov/file/personal/ federal income tax return (it has to be for a benefit of $240 . A family with one credits/ for more state tax credit info housing and supportive services. You are Long Beach Housing Authority: NID-HCA Reeves (323) 299-4067 form 1040 or 1040A) or filling out a W-5 required to participate in the supportive (562) 570-6985 www.nidonline.org child can qualify for up to $1,605 . A and https://www.irs.gov/credits- form during the year, even if your income family with 2 children can qualify for up to deductions-for-individuals for information services to be part of this program. You Other cities: Check in the City Government Operation Hope, Inc.(213) 891-2900 or is so low that you do not owe federal taxes. $2,651. A family with 3 or more children on federal tax credits. may be eligible for this program if you are pages in the phone book or online (213) 891-2900 www.operationhope.org You need a valid social security number to can qualify for up to $2,982 homeless; have a mental illness and/or The LA County Housing Resource Center can Shalom Center for T.R.E.E. of Life get this money (you cannot use an ITIN.) AIDS; or have a substance abuse problem. assist residents in locating housing resources (213) 380-3700 www.shalomcenter.net More information and help for both the 5. Renter's Tax Credit If you are a client of a Department of Mental for affordable, special needs, and emergency Thai Community Development Corporation You qualify for earned income credit if your federal and state Earned Income Credit yearly income in 2019 is below the level Health directly-operated clinic or contract housing. To access their rental listings and (323) 468-2555 www.thaicdc.org and the new Young Child Tax Credit can be in the chart at the bottom of the page. The Renter’s Tax Credit is not a payment agency, please discuss your housing needs assistance visit www.housing.lacounty.gov Watts Century Latino Organization found at https://caleitc4me.org including that you can receive, but a deduction with your case manager. or call (877) 428-8844. (323) 564-9140www.wattcenturylatino.org calculators that can help you figure out that renters can make on their California If you are receiving CalWORKs, or CalFresh how much you'll receive for each credit. West Angeles Community Development (Food Stamps), the DPSS cannot count the state income tax forms. Renters who owe Corporation (323) 751-3440 EITC payment as part of your income if no tax will get no benefit. Single renters 2.Voucher-Based Programs 4. Low-Income Housing Tax Credit www.westangelescdc.org you spend the money in the month received 3. Young Child Tax Credit with incomes up to $41,641 are eligible   or the month after. For the General Relief for $60 renters’ tax credit and families California families with at least one child with incomes up to $83,282 are eligible Section 8 Vouchers Some private owners participate in the Low- 2. Renters Living in Buildings that program, this money is counted as income.  under 6 years old as of December 31, for $120 renters’ tax credit (2019). Those Section 8 vouchers are offered by the local Income Housing Tax Credit (LIHTC). In this were Foreclosed You can also file for “retroactive” payments 2019 who are also eligible for CalEITC can numbers go up each year. Other rules apply: government (the Housing Authority). They program, private landlords reserve some from the past three years. If you do not qualify for up to $1,000 in the new Young • You had to pay rent in California at least allow you to stay in any apartment or house of their units to offer at affordable rates. If you are living in a building that was owe taxes, there is no penalty for filing for Child Tax Credit. You can begin earning this half the year; where the landlord will accept them. You Eligibility for the units is based on income, foreclosed, you still have rights. The new the credit late (after April 15th). credit as soon as you have $1 of income. • You had to be a California resident for pay a limited portion of the rent (usually and each unit has a set rent amount. For owner must give you a 90-day notice to move Find information at https://caleitc4me.org the entire year between 30-40% of your income). The more information about this program, you in most situations. If you have a lease, you You can claim EIC on the tax form (1040 • The property you rented was not exempt from California property tax Housing Authority pays the rest directly to should contact the individual owners or may be able to stay until the term of your or 1040A) or you can fill out just the first 4. Child Tax Credit and Child and your landlord. management offices directly. lease ends. Some cities may have local rules side of “Schedule EIC” instead and the • You didn't live with another person for Dependent Care Tax Credit more than half the year (such as a parent) that provide additional protection. In the IRS will figure it out for you. Foreclosures who claimed you as a dependent You have the same rights as other tenants City of Los Angeles, for example, you cannot For help getting the credit you can call the The federal Child Tax Credit offers up to • You or your spouse were not granted renting from private landlords, including be evicted from a building solely because EIC hotline at (800) 601-5552. $2,000 per qualifying dependent child 16 a homeowner's property tax exemption any local rent control laws. You also have 1. Help for Homeowners in Danger it was foreclosed upon and there is a new or younger. To qualify your gross income during the year additional special protections. Your landlord of Foreclosure owner.You should contact a local renter’s To get a 1040 or 1040A form for this must be under $400,000 if married filing cannot evict you without a reason. Your rights group for more information. (See year and past years, and to receive free jointly, or $200,000 for everyone else. landlord also has to give at least 90 days Many people who are in danger of losing "What Are My Rights As A Renter " pg.6 ). tax assistance call the IRS at (800) 829- You can also get up to $500 taken off written notice if they want to stop accepting their homes due to foreclosure have turned Section 8 Vouchers. to loan modification or foreclosure “rescue” FEDERAL EARNED INCOME CREDIT INCOME LIMITS AND BENEFITS companies for help – only to realize they’ve Single, Head of Household or Widowed Married Filing Jointly Maximum Credit When you receive a Section 8 Voucher you been scammed. Anyone can become a victim Income Limit Income Limit will have a limited time to find a landlord who of a loan modification scam. Don't sign any 0 Children $15,570 $21,370 $529 1 Child $41,094 $46,884 $3,526 will accept it, or you will have to return the papers from groups you are not sure about.If 2 Children $46,703 $52,493 $5,828 8 The People's Guide 2020 3 or more Children $50,162 The People's Guide 2020 $55,952 $6,557 9 Job Training Department of Rehabilitation Offices: Pasadena: (626) 304-8300 Long Beach & South Bay: (562) 422- Antelope Valley: (661) 945-3502 (626) 304-8324 (TTY) 8325: (562) 422-9276 (TTY) Job and Career Training (661) 942-6694 (TTY) West Covina: (626) 813-7662 (626) Compton Branch: (310) 637-1151 Van Nuys / Foothill: (818) 901-5024 939-9122 (TTY) (310) 637-6526 (TTY) Greater Los Angeles: (213) 736-3904 Hundreds of organizations in LA County Adult schools can help you get your high (818) 901-5086 (TTY) Long Beach Branch: (562) 422-8325 3. If You Have a Criminal (213) 736-3960 (TTY) offer help in job training. Beware of private school diploma or GED, learn English as Glendale: (818) 551-2141 (562) 422-9276 (TTY) Record Bell: (323) 771-0866 employment agencies that charge you a second language (ESL), provide you Santa Clarita: (661) 799-1020 Pacific Gateway: (310) 217-6955 Mid Cities Branch (323) 565-1860 fees for finding a job. Many encourage with computer training, job readiness (661) 799-1024 (TTY) City of Commerce: (323) 720-4073 (323) 565-1874 (TTY) you to pay the tuition with expensive Sometimes a criminal record can keep classes & more West Valley: (818) 596-4302 (818) (323) 721-5142 (TTY) Culver City: (310) 559-6140 student loans that can ruin your credit. you from getting a job. An expungement L.A. Unified School District (213) 596-0196 (TTY) Norwalk: (562) 864-8521 Westchester: (323) 298-2500 (323) Use free or low cost services instead. can you help you by changing your 62-LEARN (213-625-3276) El Monte: (626) 572-2336 (626) 572- criminal conviction to a dismissal. L.A. County Office of Education 2481 (TTY) 298-2521 (TTY) When you get an expungement, they (562) 922-6111 1. America's Job Centers cannot use your conviction against  you in private background check, and More options: Local America's Job Centers of California, it also helps with license certification Worker's Rights and Unemployment and government employment. Be aware are located at different places across AmeriCorps (800) 942-2677 though that the expungement does not the city and provide computers, faxes, www.americorps.org • If you are seeking training appeal, EDD can give you back benefits. take the conviction off your record. Unemployment Benefits benefits,you must be approved for copiers, and job listings to help you Job Corps (ages16-24)(800)733-5627 training before training benefits can be Your UI application process will usually look for work. The law requires that they Homeboy Industries (323) 526-1254 You are eligible for an expungment if paid include a telephone interview. After the also provide you with career counseling, Goodwill provides a variety of training 1. How to Apply you are not on probation or parole, not  money for transportation and childcare, and employment tools (800) GOODWILL phone interview, EDD will mail you a notice currently serving a sentence for any as well as possibly paying for quality job [email protected] You may be eligible to receive The minimum weekly benefit amount is indicating whether or not they think you offense, or not currently charged with $50 and the maximum weekly benefit qualify for benefits. training that leads to a job. Call Legal Los Angeles Conservation Corps (youth) unemployment insurance (UI) benefits an offense, and if your conviction is also Aid (see "Good Advice", pg. 69) if you (213)362-9000 from the Employment Development amount is $450.00. The normal maximum eligible. Most misdemeanor and infraction have any troubles getting these services. https://lacorps.org/sites-contact-info/ Department (EDD) if you lose your job benefit period is 26 weeks. During bad 2. Appeal Your Denial convictions are eligible. Felony convictions economic times or when there are high St. Joseph Center training for working or have your hours cut at work, and are eligible in limited circumstances. City of LA: (213) 744-7164 poor & homeless families (310) 396- you are actively looking for work and unemployment rates, the maximum benefit If you disagree with the EDD decision, you TTY (213) 744-9395 6468 ext 301https://stjosephctr.org ready, willing, and able to accept work period is usually extended. Check the should appeal and ask for a hearing before The first step is to get your court case EDD website www.edd.ca.gov for updated [email protected] Chrysalis can help low income individuals when you find it. EDD also sometimes the appeal deadline. Your past employer information. You can go to any criminal County-wide: (888) 226-6300 including those who are homeless or have approves training courses that allow you information. also has a right to appeal a decision by EDD. courthouse in the county where you were www.worksourcecalifornia.com just come out of prison find temporary and to gain skills while you are unemployed . You can appeal by filling out the appeal convicted and ask for your criminal docket. South Bay WIB: (310) 970-7700 permanent work opportunities • Apply online at: Employers report wages to the state for each form that is included with the Notice of A criminal docket contains information employee. The state uses this information https://www.sbwib.org/ • Los Angeles (213) 806-6300 www.eapply4ui.edd.ca.gov Determination denying your benefits. The on a specific case. There may be a fee to decide whether you earned enough wages Verdugo (818) 937-8011 • Santa Monica (310) 401-9400 • Or call: (800) 300-5616 appeal deadline is 30 days from the mailing for copies of your docket. You can also in a “base period” to establish a UI claim, or (818) 937-8001 • Pacoima (818) 794-4200 date of the Notice of Determination. request your complete criminal history, or SELACO (800) 481.6555 www.changelives.org A recorded message about general and how much will be paid. The “base http://www.selacowdb.com/ RAP sheet, for a fee, from the California unemployment insurance benefit period” is a 12-month period, starting At the hearing, an administrative law Pacific Gateway (562) 570-3700 Department of Justice. To get a RAP information is available 24 hours a day, 12-18 months before you filed your claim. judge will consider the evidence, http://www.pacific-gateway.org/wib sheet you need to go to a Livescan service 5. Department of Rehabilitation 7 days a week, including holidays. You can including your testimony, and decide Foothill (626) 796-5627 http://www. provider and get your fingerprints taken. file claims at the same number Monday Always tell the truth to the EDD about whether you should get benefits. fwibworks.org The state Department of Rehabilitation through Friday: 8:00 a.m. to 5:00 p.m. why you are no longer working for your If you think you are eligible for an provides a wide range of services for On the EDD website www.edd.ca.gov you last employer. When in doubt as to Even if you are fired or if you quit, you 2. Community Colleges expungement and have your case people with physical, mental, or emotional can also manage extensions, certify for whether you were fired or laid off, tell may be eligible for benefits. If EDD says  information, contact the following disabilities (including substance abuse benefits online, and get useful information. EDD you think you were fired. Even if that you were fired for misconduct or organizations for help: problems) who want to become more you were fired, you may still be eligible that you quit without a good reason, you Community colleges offer career Legal Aid Foundation of Los Angeles independent and/or self-supporting. Many An individual who files for unemployment for benefits. can appeal it. Misconduct means that opportunities or facilitate transfer to a 4 (800) 399‐4529; services are free for those who qualify. insurance benefits must meet specific you did something bad that could harm year university. Most of them offer financial A New Way of Life Reentry Project eligibility requirements before benefits After you apply and are approved, EDD the employer, and you either did it on aid with the submission of the FAFSA (323)563‐3575 Services available include vocational can be paid. Individuals must: will give you a debit card and give you purpose or you completely disregarded application, school-specific scholarships, Los Angeles County Public Defender counseling and training; job placement; payments through it. the employer’s interests. To show that day-care centers, resources for homeless https://pubdef.lacounty.gov/ or medical treatment; money for tuition • Have received enough wages during your actions were not misconduct, you can and low-income students, and multilingual (213) 974-2811: TDD: (800) 801- and books; necessary tools; car the “base period” to establish a claim You are required to file a Continued Claim argue that the employer’s accusations are counselors, financial aid coordinators, and 5551. Spanish: (213) 974-2828 modifications; money for transportation; • Be totally or partially unemployed Certification form, DE 4581, every two false, or that you simply made a mistake, other faculty. The standard pricing with no reader and interpreter services: • Be unemployed through no fault of weeks. You file this form by mailing it to or you could not do the job, or that the financial aid is about $46/unit. 4.Other Job Training and services for family members. their own (Laid off or fired, but not fired EDD every two weeks, or you can complete action was an isolated occurrence. Also if  for “misconduct,” or quit for a very it online through EDD Web-Cert (that's you can show you had a very compelling General information on requirements and If you experience problems with compelling reason) recommended as the better way), on the reason to quit a job, and you did everything how to apply: cccapply.org Los Angeles County Regional Occupational Department of Rehabilitation contact • Be physically able to work EDD website www.edd.ca.gov. You can possible to preserve the job before you quit, Search for a college: cccco.edu Program offers education and job the Disability Rights California Client • Be available for work which means to also call (800) 300-5616 . Keep copies then you can get UI benefits. Call legal training in technical and occupational Assistance Program at (800) 776-5746/ be ready and willing to immediately of your continued claim forms. services for help. If you appeal, make sure programs. (562) 922-6850 TTY line (800) 719-5798. Or, visit: accept suitable work to keep filing your forms with EDD! If you www.lacorop.org www.disabilityrightsca.org/pubs/ • Be actively looking for work If you are denied benefits and decide to win the appeal, you can get back benefits. PublicationsClientAssistanceProgram. • Meet eligibility requirements each appeal, you must keep filing your continued htm week benefits are claimed claim forms with EDD so that if you win the 10 The People's Guide 2020 The People's Guide 2020 11 Worker's Rights Worker's Rights Besides unemployment benefits and rest break for every 4 hours worked or a The California Department of Fair Employment care,issues related to domestic violence, 7. Groups That Can Help must be under the care and treatment of State Disability Insurance (SDI), the meal break of at least a half hour without Housing, 320 W 4th St. 10th Floor, Los sexual assault and stalking. An employer a doctor during the first eight days of your EDD offers California Training Benefits interruptions, which can be unpaid, if you Angeles CA 90013, (800) 884-1684, cannot require you to find a replacement These organizations and websites can disability. (The beginning date of a claim (CTB) which allows qualified persons to work at least a 5-hour shift. You may be www.dfeh.ca.gov:Or: worker as a condition of using paid sick help you learn more about your rights in can be adjusted to meet this requirement.) receive unemployment benefits while in entitled to a wage premium for each meal Federal Equal Employment Opportunity leave. the workplace You must remain under care and treatment approved training. and rest period violation per day. Commission 255 E. Temple, Fourth Floor, to continue receiving benefits. LA, CA 90012. (213) 894-1000 www. In cases where you can foresee that you If You Are Working www.smartlaw.org--Research attorneys You may also claim waiting time penalties. eeoc.gov will need to use sick leave, you are required who can help with work related issues You must apply within 49 days of the These penalties consist of your daily pay for to provide reasonable notice. Otherwise LA County Consumer & Business Affairs date you became disabled or you may each day after separation from work that They will investigate your complaint and you can just provide notice as soon as it dcba.lacounty.gov lose benefits. You do not need to apply in 1. Dealing with Problems you must wait to receive all wages owed to may be able to help solve your problem. is practical. Asian Americans Advancing Justice person to receive benefits.  you, up to 30 days. Wages include regular If your case requires court action, you will 1145 Wilshire Blvd. (213) 977-7500 pay, overtime, vacation pay, and pay for be given a letter authorizing you to file a If your disability prevents you from If you have a problem at work and are a 6. Paid Family Leave Bet Tzedek Legal Services (323)939-0506 not getting rest or meal breaks. lawsuit. You have to file a claim with these  Black Worker Center 5350 S. Crenshaw completing the claim form, or you are member of a union, contact your union agencies within six months (EEOC) or one filing for benefits on behalf of a disabled representative. He or she can advise Workers who have a loss of wages when (323) 752-7287 You must bring your claim within three year (DFEH) of the discriminatory act. You they need to take time off work to care for CHIRLA 2533 W. 3rd Street # 101 claimant, call (800) 480-3287 for required you about dealing with your employer or years of the date you should have been may also wish to consult a lawyer to help forms and instructions. about contacting the right government a seriously ill child, parent, parent-in-law, (888) 624-4752 paid the wages you are claiming. you evaluate the strengths and weaknesses grandparent, grandchild, sibling, spouse, CLEAN Carwash Campaign office. To find out about unions, or to get Find the wage claim form at: of your discrimination case. You must also ask your doctor to complete in touch with an organizer, call the L.A. registered domestic partner, or to bond with 516 W. Vernon Ave (323) 644-1630 California Labor Commissioner: https://www. a new child entering the family through www.cleancarwashcampaign.org and sign the “Physician Practitioner's County Federation of Labor (AFL-CIO) dir.ca.gov/dlse/HowToFileWageClaim.htm Breastfeeding Mothers: Employers are Certificate.” If your doctor will mail your (213) 381-5611. www.launionaflcio. birth, adoption, or foster care placement, Garment Workers Center (213) 748-5866 required to provide lactation accomodation may be eligible for Paid Family Leave Koreatown Immigrant Workers Alliance completed certificate to EDD provide him/ org, or contact one of the groups listed for breastfeeding mothers, including Free Wage Claim Assistance: (PFL) benefits. In order to be eligible for (KIWA) 3465 W. 8th St. (213) 738-9050 her with an envelope addressed to the SDI on pg. 13 under "Groups That Can Legal Aid Foundation of Los Angeles break time (which can run concurrently office listed below. Help." PFL benefits, you must: Legal Aid Foundation of Los Angeles (800) 399-4529 with a scheduled break, or can be • Be unable to do your regular or (800) 399-4529 Neighborhood Legal Services unpaid additional time) and a nearby customary work due to the need to provide Maintenance Cooperation Trust Fund Mail your claim no earlier than 9 days ­- but 2. Wage Claims (800) 433-6251 private space (not a toilet stall). See care for a seriously ill family member or (janitors) 1247 W. 7th St.,#103 (213) no later than 49 days -after the first day https://www.dir.ca.gov/dlse/Lactation_ to bond with a new child. 284-7758 you became disabled. Mail the completed, You can file a wage claim with the Labor To reach the Labor Commissioner’s office Accommodation.htm for more details • Be employed or actively looking for work Neighborhood Legal Servicies signed “Claim Statement of Employee” Commissioner for any amount owed to about wage claims: on the rules.Information on filing a at the time your family leave begins. (800) 433-6251 together with the completed, signed you (or in Small Claims Court for up to State Industrial Relations Department, Labor complaint is at http://www.dir.ca.gov/dlse/ • Have lost wages because you were 9 to 5 Los Angeles Working Women “Physician Practitioner's Certificate” to: $10,000) if your employer does any of Standards Enforcement, HowToReportViolationtoBOFE.htm. caring for a seriously ill family member provides free counseling and resources the following: 320 W. 4th Street, Suite 450. LA,90012. or bonding with a new child. (213) 201-7029 • State Disability Insurance • Pays less than the minimum wage, which (213) 620-6330. 4. Work Safety • Have earned at least $300 from which Pilipino Workers Center P.O. Box 10402 increases to $13 per hour in California Long Beach: 300 Oceangate, Suite 302 State Disability Insurance (SDI) deductions 153 Glendale Blvd. (213) 250-4353 Van Nuys, CA 91410-0402 OR on January 1, 2020 for businesses with Long Beach, CA 90802 Employers are required to provide safe, were withheld during your base period. Restaurant Opportunities Center • State Disability Insurance 26 or more employees ($12 for other (562) 590-5048 healthy work areas. If you are asked to • Complete and submit your claim form 1730 W Olympic Blvd # 300, Los Angeles, P. O. Box 513096 businesses.), On July 1, 2020, the Van Nuys: 6150 Van Nuys Blvd. # 206 work under unsafe or unhealthy conditions, no earlier than the first day your family CA 90015 (213) 380-1020 Los Angeles, CA 90051-1096 minimum wage in the City of Los Angeles, Van Nuys, 91401 (818) 901-5315. a state agency can investigate your leave begins, but no later than 41 days Rideshare Drivers United • File online: www.edd.ca.gov and in the unincorporated areas of Los www.dir.ca.gov/DLSE complaint, and your employer may be after your family leave begins or you may https://drivers-united.org Angeles County, will increase to $15 fined for violating the law. Contact the lose benefits. You may not be eligible for SDI benefits per hour (for businesses with 26 or more The federal Department of Labor has an California Occupational Health and Safety • Provide a medical certificate on your care If You Become Disabled if you: employees.More information is at dcba. office that also helps people with similar Administration (Cal/OSHA) office nearest claim for the seriously ill family member. • Are not suffering a loss of wages: lacounty.gov/minimum-wage-laws/ and problems. Its services are more limited. your work. Visit www.dir.ca.gov/dosh/ The certificate must be completed by the • Are claiming or receiving Unemployment

wagesla.lacity.org/.) However, you can file an anonymous DistrictOffices.htm. care recipient’s physician/practitioner. Insurance.

complaint with them to avoid retaliation 1. State Disability Insurance • Does not pay overtime. Overtime means  • Certain rules apply if you use a nurse • Became disabled while committing time-and-a-half of your hourly rate if you by your employer. 5. Sick Leave practitioner, physician assistance, or a crime resulting in a felony conviction. work more than 40 hours in a week OR Department of Labor, religious practitioner If you cannot work for a temporary period • Are receiving workers’compensation more than 8 hours a day. Overtime means 915 Wilshire Blvd., Ste 960, LA, 90017 because of an illness, injury, or pregnancy, benefits at a weekly rate equal to or greater California law requires employers to provide double-your hourly rate if you work more (866) 487-9243. you may be able to get state disability than the SDI rate. employees with one hour of paid sick leave Your employer will be notified that you than 12 hours in a day OR more than 8 insurance benefits (SDI). These benefits • Are in jail or prison because you were for every 30 hours they work. The law have submitted a PFL claim. However, hours on the 7th day of a work in a row. range from $50 to $1075.00 per week convicted of a crime. 3. Discrimination applies to employees who have worked for the care recipient’s medical information • Takes improper deductions from your If depending on your earnings in a prior • Are a resident in an alcoholic recovery It is illegal to discriminate against workers at least 30 days within a year from the time is confidential and will not be shared with pay. quarter, and can last up to one year (39 home or drug-free home, unless it is because of their race/color, sex, religion, they began their employment. your employer. • Does not pay you all wages owed national origin, citizenship, age, disability, weeks for employers and self-employed licensed and certified by the state immediately upon discharge or within 72 For more information, including what people who elected SDI coverage). • Fail to submit to an independent medical political affiliation, ethnicity (including You can begin using sick leave on the 90th hours if you quit and don’t give 3 days' counts as a “serious health condition”, examination when requested to do so. hairstyle and texture), or sexual orientation. day of employment, and any paid sick leave notice. please see http://edd.ca.govDisability You must be unable to do your regular If you do not have sufficient base period The law also prohibits harassment in the not used within the year carries over to the • After you lose your job, does not pay FAQ_PFL_Eligibility.htm or customary work for at least eight wages and you remain disabled, you may workplace because of these protected next year. An employer can limit you to 24 vacation time that you were promised and consecutive days. You must have lost be able to establish a valid claim by using categories, including sexual harassment. hours (three full days) of sick leave in any have earned. wages because of your disability or, if a later beginning date. one-year period. • Does not pay wages owed, or pays you You can file a complaint, even if you do unemployed, have been actively looking with a check that bounces for work. You must have earned at least If you do not have enough base period not have an attorney, with either: You can use sick leave for yourself or for • Does not give you one 10 minute $300 from which SDI deductions were wages and you were actively seeking work family members, and can use it for reasons withheld during a previous period. You for 60 days or more in any quarter of the other than illness, including preventative 12 The People's Guide 2020 The People's Guide 2020 13 Worker's Rights base period, you may be able to substitute Long-term or Permanent Disability: If you job, and whose employer does not wages paid in prior quarters. expect your disability to be long-term or offer other work, may qualify for the Money you make from working and permanent, apply for SSDI from Social supplemental job displacement benefits unemployment counts as income. SSI Additionally, you may be entitled to Security well before your year of SDI is (SJDB). SJDB comes in the form of a CalWorks payments, most student loans, tax refunds substitute wages paid in prior quarters over. (see page 29 Social Security). non-transferable voucher that can be used and Earned Income Credit don’t count. If to pay for educational retraining or skill either to make your claim valid or to CalWORKs (California Work, Opportunity and Responsibility to Kids) your child is under age 19, your child’s enhancement, or both, at state-approved increase your benefit amount if during 2. Workers’ Comp Benefits provides monthly financial assistance for low income families who income may not count if the student  or state-accredited schools. your base period you were in the military have children under 18 years old (19 in certain circumstances.) Most exemption rules are met. Loans from service, received workers’ compensation If you are disabled because of an injury adults can only get CalWORKs for 48 months in a lifetime, and, unless friends may be counted if there is no F. Death Benefits: Death benefits are benefits, or did not work because of a that occurred on the job, or because of exempt, will be required to work or go to training in order to receive repayment agreement on file. payments to a spouse, children or other labor dispute. unhealthy, unsafe, or stressful conditions the cash assistance. If you get CalWORKs you may also be eligible to dependents if an employee dies from a at work, you should apply for Workers’ Medi-Cal for health care and CalFresh to help you buy food. To qualify your resources must be less than You have the right to appeal, and should work-related injury or illness. This includes $2,250. But if someone in the family on Compensation benefits. You are entitled Children age 18 and under and the eligible • All adult applicants must provide a appeal any disqualification, overpayment, reasonable burial expenses.Death benefits aid is disabled or 60 years or older, the to most types of Workers’ Compensation adult relatives who care for them can get photo ID in person at Intake and when or penalty that you do not agree with. are paid at the total temporary disability limit is $3,500. Cash on hand, savings, benefits regardless of your immigration cash aid. Both one- parent and two-parent there is a report of a new adult member Specific instructions on how to appeal rate, but not less than $224.00 per week. some cars, and most other property count status or the length of time you worked families can get cash aid. In two-parent • Social Security Number or Card (or proof will be provided on the state forms you as resources. A home you live in, personal for your employer. There are six basic families, one of the parents (or the primary of application for the cards) receive. If you file an appeal and you remain Filing a Workers’ Comp Claim: http://www. items like furniture and a computer, tools, types of Workers’ Compensation benefits: wage earner) must be disabled or have • Proof of income (like check stubs) and disabled, you must continue to complete dir.ca.gov/dwc/iwguides/IWGuide01.pdf and some retirement accounts don’t count. worked less than 100 hours in the last resources (like a bank statement) and return continued claim certifications. For help filing a claim or if your employer The income and resources of a spouse or A. Medical Benefits: The employer pays for four weeks before applying for cash aid. • Proof that you live in the county (a does not provide you with a Claim Form, partner can be disregarded if someone certain medical care expenses resulting document that has your name and For residents in a state-approved alcoholic contact the Workers’ Compensation applying for CalWORKs is fleeing because from the work-related injury up to $10,000 an address on it) recovery home or drug-free residential Appeals Board District Office (WCAB) of domestic violence. Please be sure to while your claim is still being considered How Do I Apply? • Proof of citizenship, alien or immigration facility, the maximum payable period is closest to you: ask about these rules. by the insurance company. You may be status for each person on the 90 days. (However, disabilities related to treated by the employer's physician or You apply for CalWORKs at the nearest application or caused by acute or chronic alcoholism WCAB Los Angeles District Office: Disabled individuals who meet certain company clinic, or by your own doctor if DPSS (Department of Public Social • Proof of your housing situation (rent or drug abuse which are being medically 320 W. 4th St., 9th floor criteria can open a savings account for you have previously notified your employer Services) office. (see page 71 Welfare receipts, lease agreement, etc.) treated do not have this limitation). LA, CA 90013 (213) 576-7335. Qualified Disability Expenses (QDE) known in writing of your request to select, or “pre- Offices.) You can also apply online through • Auto payment papers and registration WCAB Pomona District Office: as CalABLE, without losing eligibility to designate” your own doctor. YourBenefitsNow! website at: • Letters from a doctor if anyone in the When your claim is received, the SDI office 732 Corporate Center Drive CalWORKs. For CalWORKs purposes, https://yourbenefits.laclrs.org.If you have an household is pregnant, disabled, will notify you of your weekly benefit amount Pomona, CA 91768 (909) 623-4301 the designated beneficiary of a CalABLE B. Temporary Disability Benefits: These emergency, you should apply at the office has a special medical need or has a and request any additional information WCAB Van Nuys District Office: account may save up to $100,000 and a benefits are paid every two weeks if you (see pg. 71), not online. special diet needed to determine your eligibility. If you 6150 Van Nuys Boulevard, Suite 105 maximum yearly contribution of $15,000. are unable to return to work within three • Any documents having to do with meet all requirements,EDD will provide Van Nuys, CA 91401 (818) 901-5367 Visit www.CalABLE.ca.gov for more days, or are hospitalized overnight. The When you apply, you have a right to marriage, divorce, child support, or you with a debit card for your disability information benefits are intended to partially replace be treated with courtesy and without other circumstances that apply to payments. The first seven days of your Visit this web page for more information: two-thirds of the wages lost because of the discrimination for any reason. The DPSS your family. claim is a waiting period for which no http://www.dir.ca.gov/dwc While on cash aid, you can have a written injury.. These benefits are paid until you workers will try to get you all the cash aid, benefits are paid. can return to work, or until the disability agreement with DPSS to have a special You can obtain free information from an food aid and other benefits for which you becomes “permanent and stationary”, "restricted" savings account for education, “Information and Assistance Officer” of the are eligible. If you are eligible for further benefits, which means a doctor determines that How Do I Qualify? training, starting a business or buying a either additional payments will be sent State Division of Workers' Compensation house, and it will not count .You can have your medical condition has stabilized and At times, eligible people who urgently need automatically or a continued claim at your closest District Office, or you can as much as you want in this "restricted" you are not expected to have a significant the aid don’t get correct information, or To qualify for CalWORKs, your monthly certification form for the next two weeks hear recorded information and a list of account but you have to make a written change in condition for a period of one don’t understand or get discouraged. If that income must be less than the amount will be sent. You must report income you local offices by calling (800) 736-7401. agreement with DPSS on a form, and give year, with or without medical treatment. is happening to you, be strong. Insist on shown on the table below for your family receive, even though sometimes it does These Officers cannot represent you or act them the bank account information. talking to a supervisor, or the supervisor’s size. Once you begin getting cash aid, you not reduce your SDI payments. as your attorney, but they can provide basic C. Permanent Total Disability: If you have manager. Seek out the help of someone who can make more money and may still get guidance as your navigate the Workers’ “Transfer of Assets.” a permanent total disability you may will advocate for you. Insist on speaking cash assistance from CalWORKs. Coordination with Worker's Comp Compensation system. If you give away or sell a property or receive weekly payments for life. The to someone fluent in your language (DPSS If you also have a worker comp. claim and resource for less than its fair market value rate of payment depends on the date you must provide a free interpreter) or call a Monthly Income Limits the insurance carrier delays or refuses You may also want to hire a private attorney while you are on cash aid, you might lose were injured. Legal Aid office. (see page 67 Hearings Effective 7/1/19 through 6/30/2020 payments, SDI may pay you benefits to help you with your claim. Many Workers’ cash aid for one or more months. If you and Compensation attorneys offer a free and Complaints.) # of people Gross Income Limit while your case is pending. However, SDI D. Permanent Partial Disability: The the DPSS disagree about this, you need to consultation, which allows you to discuss 1 $714 will pay benefits only for the period you percentage of disability is based on one consult with an attorney or legal services your case with a professional. If you receive What To Bring When 2 $1,117 are disabled and will file a lien to recover or more medical evaluations by doctors office. (pg 69 Good Advice). nothing, your attorney will not charge you 3 $1,453 benefits paid. selected either by agreement of the parties for any work done on your behalf. You Apply 4 $1,724 or by a random list of names provided by 5 $1,967 Rules about Cars SDI and Workers’ Compensation are two the state. You receive benefits every two 6 $2,213 separate programs. You cannot legally be It is illegal for your employer to punish or When applying for CalWORKs, bring the weeks for a period that increases with 7 $2,432 If you're applying for or already recieving paid full benefits from both programs for fire you for having a job injury or illness, following documents with you (top of the percentage of disability and will vary 8 $2,646 CalWORKs, you can own cars that have the same period. However, if your workers’ for filing a claim, or testifying in another next column. )If you lack some of them, depending upon your average weekly wage 9 $2,871 an "equity value" less than $9,500. Any comp benefit rate is less than your SDI rate, person's Workers' Compensation case go ahead and apply. The worker will give at the time of your injury. 10 $3,116 value in excess of that counts against the SDI may pay you the difference between (Labor Code 132a). If proven, you may you a list of documents to be brought in receive lost wages, job reinstatement, Over 10 Add $28 for each extra person. family's resource limit. The "equity value" the two rates. E. Supplemental Job Displacement Vouchers: later. If you can't get the verification that increased benefits, and costs and expenses is the difference between what the car is Employees who are injured and are is requested, ask the worker to help you. up to limits set by the state. worth and what you might still owe on it. A permanently unable to do their usual car you live in, a car used to go to work, a 14 The People's Guide 2020 The People's Guide 2020 15 CalWORKs CalWORKs car used to make money like a gardener’s in your life? Call legal services to discuss 3. Money for Pregnant Women recollect the payment by either counting mail it to: GAIN participants may choose to have their truck, or a car used to transport a physically your options. Remember, children do not the diversion months against your 48 DPSS ADA Title II Coordinator payments for transportation issued through 12860 Crossroads Parkway South disabled person in your home doesn’t have a 48-month time limit. If you are pregnant, aged 19 or over, and month life time limit, or decreasing your their EBT card or through a mailed check. City of Industry, CA 91746 count. Any vehicle for which ownership has have no other children on CalWORKs, monthly payment by 10%. Ask your worker for this help. If they won’t been transferred to you as a gift, donation you may get a grant for one person after Call (877) 328-9677 right away if the card 2. What Else Is Available? give it to you, call Legal Services for help. or family transfer, as defined by Department reaching the beginning of the second Diversion payments must be paid to you is stolen, lost, or destroyed. You will not of Motor Vehicles, won't count against your When you are eligible for CalWORKs, you trimester of pregnancy plus an additional within 5 days after the application for a be charged for stolen aid after reporting family's maximum resource limit, but you may also qualify for the following programs: $47 (Pregnancy Special Need.)You get non-urgent need, or within 3 days in an 8. Photo ID the loss. must show the paperwork to prove it. For this money from the time your pregnancy emergency. Starting a new job the next day other cars, anything over the $9,500 will All applicants, regardless of citizenship or • Medi-Cal to pay for health care is verified until the baby is born. Here are is an example of an emergency. count toward your $2,250 resource limit. legal status for living in the United States • CalFresh (food stamps) in most cases some other rules for the $47: What Are The (U.S.), must provide a photo ID, in person, • Immediate Need: an advance of up 5. Foster Care at the time of the application or when an What Can I Get? to $200 of your CalWORKs grant, • Pregnant teens 18 or younger, who  Requirements? (Someone Else's Children) adult is added to the case. which is provided 24 hours or the have graduated from high school or equivalent and with no other children next business day from the date of If you are caring for someone else’s 1. Reporting Every Six Months CalWORKs divides people who get cash can get cash aid from the date of the request, or your whole CalWORKs children, the child or children may qualify 9. Next Steps Every six months you must report changes aid into “exempt” and “nonexempt” application with proof of pregnancy,  grant within 3 days if you have an for Foster Care or Approved Relative in income, property or the number of people recipients. You are considered “exempt” but must participate in WtW (Welfare eviction notice You can only request Caregiver payments even if you are related Keep in touch with your DPSS eligibility in your household. You will also report if you are getting disability payments such to Work, or in the Cal Learn Program Immediate Need during your initial to the children. Foster Care and Approved worker and write down his or her name, once a year on a Semi-Annual Eligibility as In-Home Supportive Services, SSI/ if they have not graduated from high aplication for CalWORKs Relative Caregiver payments are higher phone number, and phone hours. If you Income Report (SAR 7). It says "Eligibility SSP, State Disability Insurance, SSDI, school. ) • Homeless and Housing Assistance than CalWORKs cash aid. (see page 27 are asked to mail additional papers to Status Report" on the top of the form. Also Workers’Comp and Temporary Disability • If there are no other children, the father including eviction prevention, Foster Care.) If a relative’s children live with the DPSS, ask the worker for a stamped once a year, you will fill out what is called Indemnity. cannot get CalWORKs until the child temporary shelter, move-in costs, you but do not get Foster Care or Approved envelope addressed to him or her. a "redetermination", which is an annual rent subsidy, and help with cost of is born, but he can get General Relief The chart below shows the “Maximum Relative Caregiver payments, you should renewal for CalWORKs. DPSS will mail moving (see pages 23 to 25 for several for himself, if eligible (see pg 33). Aid Payment” for these two groups. This be able to get cash aid for them. If you take in papers, get a receipt. Keep you a SAR 7 report form. The form also programs offered.) • If you are undocumented, or receive maximum grant is cut dollar for dollar by your own copy of all the paperwork. If you asks you to report any changes you expect • Non-Recurring Special Needs: You can SSI, and have no other children on any “unearned” income you have, such as need help and your worker is not available, in the next six months. get up to $600 each time if you have CalWORKs, you must wait until the 6. Domestic Violence social security survivor’s benefits, interest  the duty worker or supervisor must help to replace clothing, household items, child is born to get benefits for the (like on a bank account), or unemployment If you are a victim of domestic violence, or you. You can also call the Customer Service You must turn in the SAR-7 even if there and appliances because of a fire, baby. Bring in proof of the baby’s money. Earned income, wages from work, or suffering effects of past domestic violence Center at (866) 613-3777. is no change to report. If you don’t get disaster, theft or other event beyond birth such as hospital records or birth income based on a disability is not counted tell the worker right away, as there are the SAR-7 in the mail go to DPSS to get your control. You can also get this certificate. dollar for dollar. Make sure you are getting specially trained workers available to assist Within 45 days of when you turn in your another form and fill it out. money for shelter if your home is so the correct earned income deductions. you with the problems you or your children application, you must either receive your damaged or unlivable you can’t stay 4. Diversion Payments may have. Also, you may be excused from first payment, or a notice that you have The completed, signed form is due back there, and you are not eligible for Maximum Aid Payments GAIN or have other eligibility rules waived. been denied aid. If the DPSS denies your to DPSS on the fifth day of the last month the Homeless Assistance program. (Effective October 1, 2019) Instead of receiving monthly cash aid you aid, they must send you a letter explaining of the six-month period You must have less than $100 to get # of people "Nonexempt" "Exempt" can apply for a large amount of money Let DPSS know if you need emergency or the reason. Do not sign a “withdrawal” of this money. Grant Grant called a “diversion payment” to help you homeless assistance. DPSS staff must your application unless you understand There are some things that need to be • Special Needs: You can get an extra get or keep a job. To get it, you must be act quickly to help you. and agree with the written reason provided. reported to the county before your next $9 to $15 if you have special needs 1 $ 550 $ 606 apparently eligible for CalWORKs, have income report is due. This is called such as higher food costs because of 2 $ 696 $ 778 a job or immediate job opportunity, and 10. Electronic Benefits Transfer “mandatory mid-period reporting.” You a necessary special diet, or higher 7. Special Help for the Disabled 3 $ 878 $ 983 have an unexpected one-time need. For  must report these things within 10 days: transportation or utility costs due to “EBT” Card 4 $ 1060 $ 1181 example, you could pay for car repairs • Address changes a medical condition. Breast-feeding If you have a physical or mental disability 5 $ 1242 $ 1385 or insurance, work tools or clothing, rent • fleeing felons mothers can add $15 to their grant to that makes it hard for you to go through DPSS will give you an EBT “electronic 6 $ 1424 $ 1589 or utilities, license fees, or childcare • parole or probation violations, help with their dietary needs. Tell your the regular application process, DPSS benefits transfer card” (Golden State 7 $ 1606 $ 1792 expenses. If you get a diversion payment • and if your income goes over the “Income worker if you have these special needs. must help you. When you tell DPSS staff ADVANTAGE) to use at banks, ATM 8 $ 1788 $ 1998 you may also get Medi-Cal, Cal-Fresh and Reporting Threshold (“IRT”).” • Child Support: You can get $50 extra each they will make arrangements to assist you. machines and stores. If you are also getting 9 $ 1970 $ 2199 supportive services. (see page 20 "Services The IRT is the amount of income that would month if the other parent pays at least This might include: taking an application CalFresh (food stamps), those benefits are 10 or more $ 2152 $ 2406 to Help You.") reduce your aid or make your household $50 of child support to the County’s at your home, helping you fill out forms, accessed using the same card. or reading all forms to you. If you need ineligible for aid. DPSS will give you a form Department of Child Support Services The usual payment is up to the grant assistance, you may request a Reasonable telling you your IRT limit. DPSS counts the 1. Think About Time Limits Before on time. The Department should give amount for your family size for three For CalWORKs, if the last digit of your  Modification by: family’s earned and unearned income to You Take Cash Aid you a list that shows when the other months or $2,000, whichever is larger. case number is 1 to 3, the money goes • verbal request to any employee at a see if you are at this limit. For example a parent paid (an “accounting”). Check For a “compelling need, ” you can get up on your card the first day of the month; DPSS office; family of three (non-exempt) has an IRT of You may not want to get cash aid if you it to make sure you got $50 extra cash to $4,000 or the maximum grant amount 4 to 7, the second day of the month; and • calling the ADA hotline at (844) 586- $1,982.00 per month. The family doesn’t have other income. Any month you get cash aid for every month the other parent for 6 months, whichever is greater The 8 to 0, the third day of the month. You 5550; OR have to report any change in income until aid counts against the adult's 48-month paid on time. To get an accounting diversion payment counts as months of can now make unlimited withdrawals and • submitting a written request or ADA PUB the next report is due, unless it adds up time limit, even if you are entitled only call (866) 901-3212. cash aid against the 48 month life-time balance inquiries with no vendor fees, but 2, Request for Reasonable Modification to to more than $1,982.00 . to a few dollars a month. You can get limit (amount of payment divided by some ATMs may have a surcharge. Ask your any DPSS employee. worker for a list of banks and ATMs near Medi-Cal, Cal-Fresh and child care money monthly grant=months used up) After you You can either drop your SAR-7 off at the You can download the ADA PUB 2 form you that will not charge you a fee or go to even when you do not get cash aid. Is the get a diversion payment, you can still get DPSS office, and get a dated receipt to from the DPSS ADA website located at: http://ebtnearme.org for a list of surcharge cash aid you will get worth “using up” a cash aid if you need it. But if you reapply prove that you turned it in on time; or you dpss.lacounty.gov/wps/portal/dpss/main/ free ATMs near you. You can also go to month of eligibility? Should you “save” for CalWORKs within the time period that can mail it in the postage-paid envelope. programs-and-services/civilrights/ada and www.ebt.ca.gov for locations of ATMs. the month in case you need it more later the Diversion covers, the DPSS must You can also safely submit your SAR 7 16 The People's Guide 2020 The People's Guide 2020 17 CalWORKs CalWORKs online through YourBenefitsNow! You 2. Rules for Families in Which or found to have committed fraud at an employed, and move to higher paying • You do not need to participate in GAIN  5. Get Immunizations (“Shots”) jobs which lead to self-sufficiency and since the other parent in your Assistance can upload copies of pay stubs, bills, and Only Children Get Money administrative hearing. You may have to  receipts, and get a receipt right after you pay penalties and be disqualified from For Your Children independence. Unit is meeting the GAIN participation submit your report online. CalWORKs for six months, twelve months, requirements. In some CalWORKs families, the children When you apply for CalWORKs or at your There is a WtW 24-Month Time Clock are receiving money but the adults are not. or longer, depending on the seriousness If you mail in your SAR-7, be sure to attach of the fraud. You can also be arrested and annual redetermination, you must show (within the CalWORKs 48-month time 1. Weekly Participation Hours copies of pay stubs, bills and receipts These are called "child only cases."If this proof that your children under age 6 have limit). The WtW 24-Month Time Clock is the case, you don't have to complete any face jail time. Currently, the required hours of participation to prove your information. It is wise to had their shots. You have 30 days from gives you more flexibility in activity options are as follows: keep a copy of every piece of paper you written mid-period/mid-year reports, such the approval of your Medi-Cal, if applying and requires fewer participation hours for give to DPSS. If the SAR-7 you turn in is as the SAR 7, You will still have to fill a 4. Cooperate with Child Support for CalWORKs and Medi-Cal; or 45 days single-adult families. written redetermination once a year. You #of Adults Average Weekly Hours incomplete, DPSS treats it as if it was not Collection from the approval of CalWORKs and already in Family of Participation turned in at all. may still have to complete reports every receiving Medi-Cal benefits. During this 24 month period you can six months for CalFresh (food stamps.) Unless it could put you or your children in If you do not prove your children are participate in several activities to keep Single-adult If you do not turn in a SAR-7 report by the danger to do so, parents on cash aid must immunized and do not have good cause (for getting cash aid including: with a child eleventh day of the reporting month, you The following are CalWORKs cases that help (“cooperate with”) the Child Support example, lack of access, you are a victim • subsidized or unsubsidized employment are considered "child only" cases: under 6 years old...... 20 will get a notice that your cash aid will Agency (”CSA”) to collect child support of domestic abuse, or a sworn statement • education and/or training Single-adult stop. DPSS must also try to phone you to from any absent parent. You must provide that immunization is against your religious • mental health, substance abuse, and/ with no children let you know they don’t have the SAR-7. • All adults that have reached the information you have about the other parent or other beliefs), all cash aid to adults will or domestic abuse services. CalWORKs 48-month time limit; under 6 years old...... 30 such as name, an address or social security be cut off until you provide the proof. You Two-parent families If you get a notice that you are being • The adult(s) is not eligible because of number, and/or place of employment. can call 211 to find locations provinding Your county office will send you a notice a fleeing felon status, or has been found (hours may be terminated (your aid stopped) for not free shots. before you reach the end of your WtW combined between filling out a SAR-7, call your worker, go to by a court to be in violation of probation The County keeps most of the child support 24-Month Time Clock. They will also send or parole; both parents)...... 35 the DPSS office immediately or visit the it collects, up to the amount of the family’s 6.Children Age 16 to 19 Must you an appointment to review your WtW Your Benefits Now website and fill out a • The adult(s) is not eligible for CalWORKs cash aid. You will get your CalWORKs grant  24-Month Time Clock with you. After you due to immigration status; Attend School or Participate in 2. Getting Excused from GAIN/REP new SAR-7 (or take in your receipt if you plus an extra $50 per month for every month use up all your months from your WtW already submitted the SAR-7). • The adult(s) is not eligible because of the other parent pays on time. Every quarter Welfare-to-Work 24-Month Time Clock, they will provide (“Exempt” or “Good Cause”) failure to provide a Social Security Number; the CSA should give you an accounting of you with a shorter list of activities to If you submit a complete SAR-7 within the • The adult(s) is a CalWORKs non- the child support they collected. Call (866) If your child is over 16 and not attending choose from, and instructions on what you You may be eligible to be exempt from month following the discontinuance, you needy caretaker relative (did not request 901-3212 to ask for this information. school (reported as "chronic truant" by will need to do next in order to continue GAIN or REP if you are: will not have to reapply but your eligibility CalWORKs assistance); Parents will lose their share of cash aid if the School Attendance Review Board), receiving the same level of cash aid.The • A youth under 16 years old and benefits will be determined by the date • The adult(s) is receiving Supplemental they refuse to sign over the child support or is not participating in welfare to work shorter list may include employment, • A youth from 16 to 18 years old and in you turn in a complete SAR-7 unless you Security Income; or to the county. activities without good cause, only that work experience, and community service. school full time had a good reason (good cause). • The adult(s) is CalWORKs sanctioned child’s cash aid will be cut. The cash grant Vocational education and training may also • 60 years old or older due to refusal to assign child/spousal If you sign over your child support, but will be restored when proof is provided to be allowed for up to one year after your • Disabled If you can show “good cause” your cash support rights. the Child Support Agency says you are not DPSS that the child is attending school WTW 24-Month Time Clock ends. • Aided non-parent relative caring for a benefits will be restored back to the cooperating with them, your family’s aid regularly or has good cause. child who is a dependent or ward of beginning of the month. Good cause for If there is no adult receiving money because can be cut 25%. The months on your WtW 24 Month Time the court, receiving Kin-GAP benefits, turning the SAR-7 in late includes: he/she chooses not to participate in WtW Clock may not be months that come in or at risk of placement in foster care • errors by DPSS, requirements, the case is not a "child only" Many people have good cause for not Work Requirements a row, but months added up over all the • Caring for an ill or disabled household • a physical or mental condition that case. These families follow the same rules cooperating. Good cause includes: time you are getting aid. Months in which member prevented you from being on time, listed under "Reporting Every Six Months" • You don’t know where the absent parent the families meet the federal participation • Caring for a first child 12 months old • or not being able to provide all the on page 17. is, or have no other information about requirements do not count towards the and under (available one time) or any As a CalWORKs recipient, you are required necessary information. the other parent WTW 24-Month Time Clock. later child 6 months old and under to participate in “Welfare-to-Work” (WtW) There are some things that need to be • You are afraid of the absent parent, you • Caring for a child under 2 years old activities in order to stay on cash aid. If you haven’t been able to work it out or reported to the county for child only cases or your children may be in danger, or Once your WTW 24-Month Time Clock (available one time) Participation in WtW is mandatory for all haven’t heard from your worker, be sure to within 10 days: you are a victim of domestic violence. ends, if you do not meet your new • Pregnant, and your pregnancy prevents CalWORKs participants unless you are file for a fair hearing before the date your • When income exceeds the Income • Rape or incest has occurred participation requirements, your cash aid you from workng or participating in exempt or have a “good cause” for non- check is supposed to stop. This way you Reporting Threshold (IRT) • You are planning to place the child for may be lowered and it may affect your GAIN or REP; participation. will not lose your cash aid (see pg. 67). • Address changes adoption. supportive services. • DPSS decides that work or training is • Exemptions and “good cause” require • Fleeing felon status not the right thing to do based on the verification When you first apply, the amount of cash • Violation of conditions of parole If your worker at DPSS agrees that you have Your WTW 24-Month Time Clock Stops When: medical verification • Exempt participants may volunteer to aid you get depends on how much your • Changes in family composition good cause, you will not have your cash aid • You are in Appraisal, Job Search, • A full time volunteer in the Volunteers participate in WtW activities. other income is at that time. What you cut. If you get a notice in writing that you are Vocational Assessment, or in the process in Service to America (VISTA) The WtW programs in Los Angeles County report on your application will be used “not cooperating” and you think you have of developing a new WtW plan. program. are called GAIN (“Greater Avenues for to determine what you get the next few 3. Report All Your Income And Gifts a good reason not to, and cannot resolve • You are meeting the required number Any months exempted for the following  Independence”) and REP (Refugee months until your first SAR-7 is turned in. the issue by talking with your worker, ask of participation hours in certain activities. reasons do not count against the Employment Program).If you have been in If your income goes down, report it right You should be careful to report all income for a fair hearing. (See Page 67 Hearings • You are exempt from participating. CalWORKs 48-month time clock: the U.S. less than 5 years and have legal away, so your cash aid will go up. You you get or changes in your family. DPSS And Complaints.) • You have a "good cause" reason for at immigrant status as a refugee or granted can do this by calling your worker. DPSS will check bank, employer, and tax records least half the month. • Disabled due to a physical or mental asylum, you are assigned to the Refugee may ask you for proof that it has dropped. to check your income, and accepts tips of • You are sanctioned. reason for 30 days or more Employment Program (“REP”). suspected “welfare fraud” from the public. • You are a past or current victim of • 60 years or older You won’t get aid if you’re in jail or out of domestic violence which is preventing • Taking care of an ill or disabled household The GAIN program is a work-first program the state for 30 days, but you should still There are serious penalties for individuals you from working or attending your GAIN member, if DPSS agrees that this that provides employment-related services report it, or they will charge you with an who either are convicted of fraud in court activities. prevents you from participating in to help you find employment, stay overpayment. GAIN/REP or working. 18 The People's Guide 2020 The People's Guide 2020 19 CalWORKs CalWORKs • An aided non-parent relative caring If you have already been to assessment, You have the right to refuse any mental the education and training as your WtW Stand Alone Assessment: Stand Alone A child over 13 years of age is eligible when: for a child who is a dependent, or a went through GAIN or REP and failed to health treatment, but if you do, you can’t activity instead of going through Job Club Assessment is for participants who, • The parents are receiving specialized ward of the court, receiving Kin-GAP make satisfactory progress, you may have use mental health problems as a reason to and the rest of the GAIN process. during their appraisal interview or after supportive services (mental health, benefits, or at risk of being placed in the clock stopped on your time limits and not work or not participate in GAIN or REP. Job Club are: domestic violence, substance use disorder) foster care. DPSS must agree that changes must be made in your plan with • A child is not able to provide self-care. 2. Job Club & Job Search this prevents you from participating special help offered to you. Substance Use Disorder Services: You can • Employed full or part time in GAIN/REP or working. ask for help with substance use disorder • In a Self Initiated Program (SIP) and Ancillary Supportive Services include help The first day of Job Club is called • One time only, you can use the treatment at any time by calling your need a second activity to pay for tools, books, supplies, fees, Orientation. You will get an overview of the exemption of caring for a child under eligibility worker or GAIN worker. If you find • In need of a clinical assessment: or Services To Help You clothing, uniforms, car seat/booster, tattoo GAIN Progam and help in recognizing the 2 years old. it difficult to obtain or keep a job because • Post Employment Career Assessment removal services, and other necessary costs skills you have that will help you get a job. of problems with alcohol or drugs, the for participants who are working 20/30/35 specifically required to participate in an If you do not qualify for an exemption, you DPSS worker can refer you to a substance hours or more per week and request Post- In addition to cash aid you get from approved WtW activity or to accept a job The first four weeks of GAIN are spent in may have good cause that excuses you from use disorder clinical assessment. You may Employment Services. CalWORKs, if you participate in GAIN or or keep a job. Job Club and Job Search. Most people doing something GAIN asks you to do. The receive help through residential or day REP, you can get help with transportation will participate in Job Search unless the 48-month time limit is not stopped by treatment: individual, group or family and work-related expenses both before and In addition, Ancillary Supportive Services welfare department determines that the 5. Your WtW Plan and Activities good cause (see section below on domestic counseling; rehabilitation services: and  after you reach the CalWORKs 48-month are extended to participants who need first activity should be mental health, violence for exceptions). health care information and referrals. You Time Clock. If you are excused from reasonable accommodations due to a substance use disorder, domestic violence, After the assessment you will meet with can continue getting these services as part participating in GAIN or REP but wish to disability which limits their ability to or if for another reason you are exempt your Worker, to sign a WtW plan in which Good cause includes: of your Welfare-to-Work requirements while volunteer or are currently attending school, participate In his/her approved WtW activity from Job Search. You are also exempt if you agree to go to WtW activities. The plan • Not getting supportive services you need receiving cash aid. you might be eligible to get work-related and/or employment. you completed Job Club/Job Search in must be based on the assessment of your (such as child care and transportation) and transportation services. the last 12 months. You don’t have to do needs and skills. Your plan can include: to work or go to a GAIN or REP activity You can go to a substance use disorder Tuition is not considered ancillary job search if: • Counseling • Child sick at home from school treatment program as the WtW activity. Services you may be eligible for are: expenses. • It would interfere with a full time job or • Education and training at adult schools • No transportation (for example your car You have the right to refuse any substance • Diapers: CalWORKs recipients approved training you already have, or or community colleges, broke down) use disorder treatment program as the participating in welfare-to-work who To request Ancillary/Work-Related Expenses • You are in the Cal-Learn program or Subsidized employment • You are homeless WtW activity; however, if you do not go need diapers for their infants and you must provide written verification from • Doing a job search would not help you • ESL,math or GED classes, to a treatment program, you cannot use toddlers can get a $30.00 per month your provider or employer. If written (example-you need basic English or • or other work activities that will help Domestic Violence Waiver: substance use disorder as a reason to not diaper benefit for each child who is verification is not available, your worker literacy training first) you reach your employment goal. DPSS can waive some of the CalWORKs work or not participate in GAIN or REP. under 36 months of age effective can assist by contacting the provider/ • You are exempt but are requesting to All WtW participants are required to sign rules for victims of domestic violence. January 1, 2020. employer, with your authorization, to obtain participate as an exempt volunteer a WtW Plan, including those who are For example they can stop the 48 month Homeless Assistance, Moving Assistance, • Child care (see pg. 25) verification. employed full-time. time clock, excuse you from going to Rental Assistance, and Housing Relocation: • Transportation: includes bus fare, 3. Remedial Education (REM/ GAIN, or stop child support collections. see pages 23-25.  mileage payment, and payment for You must provide receipts within 10 days The domestic violence incident can be High School Diploma (HSD) or 6. Make Job Training Part of Your alternative methods of transportation from the date the payment was issued.  something that happened in the past or Welfare to Work Plan such as shuttle, vanpool, carpool, Equivalent in the present. GAIN and REP MetroLink, and taxi. Domestic Violence Counseling and Protection:

Survivors of domestic violence can get If you don’t have a high school diploma or You can request that your Employment Plan Exempt people can volunteer and get help. Activities How transportation funds are determined: special help through programs including equivalent and you wish to attain one, tell includes any work experience or job skills You do not have to participate in GAIN or To find out the right mode of transportation, emergency housing and safety planning, your worker so that you can be assigned training offered by DPSS or other private REP if you are excused or exempt. But you your GAIN/REP worker must determine the counseling, parenting classes, and legal to REM/HSD or equivalent as your first or public agencies. You can request the may volunteer to participate. As an exempt 1. Appraisal lowest cost to the county, while finding the services that provide help with restraining  WtW activity. If REM/HSD or equivalent Transitional Subsidized Employment (TSE) volunteer, you do not have to do the full 20 best combination of transportation modes orders and divorces. You do not need is assigned as your first activity, you don’t program if you are interested in working. hours each week, but you are subject to Soon after you apply for CalWORKs, you that will keep the round trip travel time less a police report or other documents. have to complete a vocational assessment There are TSE services available even if other requirements of GAIN participants. will receive an appointment letter to go than two hours using public transportation. Your sworn statement is enough proof. at this stage. you are homeless. In the TSE Program You can do as many or as few hours as to an Appraisal appointment. This will If it takes you more than two hours round Everything you tell the DPSS eligibility you are paid minimum wage to work at you are able. DPSS must also pay you for most likely take longer than one hour. The trip by public transportation to travel from worker or GAIN worker will be kept secret 4. Assessment a government or non-profit agency or services, like child care and money for Online CalWORKs Appraisal Tool (OCAT) your home to your WtW activity, including to the extent of the law. you could be placed to work at for-profit transportation, tools, and books. will also be conducted at this time if it walking time, then DPSS can pay you When unsubsidized employment is businesses, which might or might not pay has never been completed. You will meet mileage. The current rate is 55¢ a mile for Mental Health Services: You should receive not found within the first three weeks more than minimum wage. DPSS, the with your GAIN or REP worker in a one- the first 500 miles per month, and 15¢ per a mental health screening during Appraisal. of Job Club you will attend Vocational community colleges, and adult schools may 3. Learning Disabilities on-one meeting where you will talk to your  mile for mileage over 500 miles per month. Assessment at mid-week of the fourth also offer special job training programs for worker about your work and educational The mileage rate, however, can change Also, a DPSS worker can suggest to you week. A Vocational Assessment will people with limited English-speaking skills. All GAIN and REP participants must history and what kind of services you need from time to time. Parking expenses can that you go to a mental health evaluation help identify your interests and strengths be offered a Learning Disability (LD) to get back to work. If you have problems be reimbursed when the parking expense if they think you have a mental health as well as determine if you have any If earnings from the TSE Program cause screening. You can say you do not want due to mental health, substance abuse, is necessary to allow you to attend a WtW barrier to finding or keeping a job. You barriers to finding and/or keeping your cash aid case to be stopped because the LD screening, but if you change your or domestic violence, tell your worker at activity and/or employment. can also ask for a mental health evaluation employment. This information will help the you make too much money, you may be mind, you can ask for LD screening and this time so that you can get services anytime by calling your eligibility worker Vocational Assessor develop a personalized eligible to remain in the TSE program for evaluation anytime. immediately. If the evaluation shows you have a learning Transportation for Children: or GAIN worker. Employment Plan. the remainder of the activity to continue to Transportation for children under 13 years earn wages even if your CalWORKs case is disability, your WtW plan must have Tell your worker if you are already enrolled of age is provided when it is necessary and After the evaluation, you can be referred Your personalized Employment Plan closed. You may also be eligible to continue activities that help you deal with your in an education or training program. It will help you continue in your WtW activity, to a mental health provider for treatment. will identify the training, subsidized to receive transportation and child care learning disability, such as tutoring or extra might qualify as what they call a Self- and/or obtain or retain employment even The GAIN worker must develop your employment, on-the-job training, and services. If you voluntarily request to close study time. DPSS must decide whether Initiated Program. This will let you do job search will be useful for you, or if your if you are not being aided but remain in welfare-to-work plan based on what your other WtW activities needed to reach your your CalWORKs case or you fail to provide time limits should be extended. the household. treatment provider recommends. employment goal. information on your CalWORKs case as requested by your CalWORKs office, you 20 The People's Guide 2020 The People's Guide 2020 21 CalWORKs CalWORKs • Foster Child Placement or Risk of DPSS must try to contact you and give you There are exceptions, if: will become ineligible to continue with the 9. If You Are Working,What's Next?  Placement—Any month you are a non- a chance to comply. If you fail to comply, • You have no living parent or guardian, TSE Program and will be removed from the Time Limit Rules parent relative taking care of a child who DPSS will send you a “Notice of Action” or their whereabouts are unknown activity immediately. Post-Employment Services (PES) is available Most adults can only receive 48 months is a dependent ward of the court or “at no sooner than 30 days before the cut in to employed GAIN/REP participants with (4 years) of cash aid from CalWORKs for • Your parents will not allow you to live risk of foster care placement” and that aid will take place. They will give you an an open CalWORKs case during their entire their whole life unless they qualify for a with them, responsibility interfered with working or appointment within 20 days to discuss the 7. If You Don’t AgreeWith The CalWORKs 48-month eligibility if they are 48-month time clock extender. This does • You lived apart from your parents or legal  participation in GAIN activities. This can problem with your worker. meeting the required hours of participation not have to be 48 months in a row. After guardian for at least 12 months before Employment or your WtW Plan exempt, for example, a grandparent under of 20/30/35 hours per week. PES is the adult has been aided 48 months, their your youngest dependent child was born, age 60 who could not both be regularly It is very important for you to go to this or before you applied for CalWORKs If you and the assessor can’t agree on also available to CalWORKs terminated part of the grant is cut, but their children employed and care for the child. meeting or call your worker to explain your • You are legally emancipated the employment plan, you can request participants if employed for the minimum can still get aid. situation. You also have the right to ask • You believe your child’s or your physical an independent “third party assessment” participation requirements (20/30/35 • Caring For a Sick Family Member— for a fair hearing if you can’t work it out or emotional health or safety would be by another agency. DPSS must let you hours per week) for up to 3 months from You should apply for an exemption to Any month you are caring for an ill or with your worker. in danger if you lived with these adults. know about the third party assessor when their CalWORKs termination date. “stop the clock” for any months which disabled person living in the home and In this situation DPSS should refer your you disagree and must help you with the should not have been counted in your 48 that caretaking interfered with regular Your part of the grant will be cut until case to the Minor Parent Program of request. You and DPSS will be bound by PES will help you get information, -month limit, which include the reasons employment or participation in GAIN DPSS agrees that you are complying with the Department of Children and Family what this independent assessor decides. resources, and tools you need to keep listed below under "Clock Stoppers."Your activities. the rules.Your cash aid cannot be cut if you Services (DCFS). A DCFS social worker If you disagree with the result of the third your job, improve career possibilities, and request should be in writing, but can also have good cause for refusing to comply. will visit your current home and decide if party assessment, you may request a fair become financially independent while be verbal. You can also contact your worker • Child Support Repaid—Any month that it is appropriate for you and your child. hearing (see pg.67). earning a good living before reaching your to find out if you qualify for a CalWORKs your grant is fully repaid by child support “Good cause” includes: CalWORKs 48-month TIme Limit. 48-Month Time Clock extender. collected by the County does not count • You are homeless If you live at home, your parents’ income If you still think your WtW plan will not against you. Ask the County Child Support • You are a victim of domestic violence will be counted against you and your child work for you, you have these options: Types of services offered through PES: DPSS has to send you a written decision Division (866) 901-3212 to provide you • You were ill, or caring for a sick member when you apply. • Ask for a change within the first three • Career assessment within 15 days of the request (unless with an accounting of the amount of child of the family days from the date you signed the plan. • Job retention services something happens that is beyond the support they have collected on your behalf • Your mental illness prevented you from • If you have already begun an activity, • Educational development control of DPSS). If you disagree with during the 48 -month period. doing what was asked of you Housing Assistance you have 30 days to request a change • Job skills training the decision you may request a state fair • You need child care for a child 12 years to another activity. Your worker must • Earned Income Tax Credit (EITC) hearing. DPSS is required to research your • Teen Parent—Any month you are a teen or younger and none is available If your family is homeless, or has received grant your request if the other activity counseling available case records before asking you parent or pregnant, under age 19, do not • Transportation is not available to get to a notice to pay rent or quit, the DPSS can is consistent with your plan and likely • Supportive services for the education/ to provide information or documentation yet have a GED or high school diploma, and your job or GAIN activity give you money for temporary shelter and to lead to employment. You can training or WtW activities (childcare, which they already have in the files. either participate in or are excused from • There was discrimination at the job to help with move-in costs to a permanent request this grace period only once. transportation, and ancillary/work- Cal-Learn or another teen parent program or training offered in terms of age, sex, home or to avoid being evicted. The money related expenses) Clock Stoppers or Exemptions approved by the DPSS. You can’t use Cal race, religion, national origin, or physical is in addition to your CalWORKs cash aid • Rapid re-employment services 8. Self-Initiated Programs (SIP) Learn as a clock-stopper after you get the or mental disability and does not have to be paid back. To apply  • Mental Health, Domestic Violence, for Homeless Assistance (HA) you must : For Students • Sanctioned or No Check—Any month you GED or diploma. • The job or job offer exceeded the daily Substance Use Disorder do not get a CalWORKs cash aid payment or weekly hours of work customary for that • be homeless or have received a notice • PES continued case management for yourself including if you are sanctioned job to pay rent or quit Self-Initiated Programs (SIP) is a college • Native American—You are a Native • Referrals to homeless assistance that month, or you are caring for an aided • You can only get to the activity by • be eligible for CalWORKs or vocational program you chose and American who lives in “Indian Country,” programs and services child but not aided yourself walking and you have to walk more than • not have more than $100 began on your own before your first GAIN or on a reservation if 50% or more of the To continue receiving PES, you will be • Any month that you have been granted two miles round trip, not counting the • be looking for permanent housing appointment (appraisal). If on the date adults there are unemployed. required to provide ongoing verification of an exemption from participation and the distance needed to take children to school You are “homeless” if you have no regular, of your GAIN appraisal you have already employment to your case manager. cash aid time limit based on caring for a or child care permanent place to live for any reason. You enrolled in either an undergraduate degree After the CalWORKs case ends: GAIN/ child under 2 years old (This exemption is • The job or activity violates health and do not have to stay in a shelter to prove or certificate program for school or training, REP participants who remain employed only available once). What Are The Penalties If I safety standards or does not provide that you are homeless. You may be asked your education or training may count as (20/30/35 hours per week) can continue • Age 60 or over— Any month the parent worker’s compensation to prove that you are homeless, but money your GAIN activity. If you already have a receiving PES for up to 3 months from or caretaker relative is 60 years or older. Don't Follow the Rules? • Accepting the job or work activity would cannot be denied or delayed if you do not 4-year college degree, you cannot do a the CalWORKs termination date. PES for . • Disabled—Any month you are sick, interrupt an approved job or training have proof. It is against the law for any SIP unless it is for a teaching credential. If you don’t follow the GAIN or REP former CalWORKs participants include disabled, or injured for 30 days or more program that you have in progress government agency to take children away requirements and don’t have a good reason supportive services for the educational/ and it interferes with going to work or GAIN. • The job or community service would from parents for being homeless unless To continue in a SIP you must be making (“good cause,”) DPSS will cut your cash training activity. You may be required to provide a doctor’s result in regular employees being fired, there is evidence of abuse or neglect. satisfactory progress toward a degree or aid. Your children’s cash aid will not be report. This includes mental and physical laid off, or having their hours or pay cut. Homelessness by itself is not child abuse certificate that leads to employment. cut. In some cases both parents can have To get more information on PES, contact illness. • Any other good reason. or neglect. their cash aid cut. your GAIN or REP case manager as soon • Domestic Violence—Any month you During a sanction you continue to get You can receive this aid once every 12 If your approved SIP is interrupted because DPSS can cut your part of the CalWORKs as you find employment. or you can call cannot participate in GAIN as a result childcare for the hours that you work. Your months if you qualify. However, a family of a good reason, such as illness, you can grant if they can show that you have: toll free (877) 292-4246. of domestic abuse. You do not have to Medi-Cal must also continue. can get help more than once in the go back to that program later, as long as you • Failed or refused to participate in your currently be in an abuse situation. You same 12-month period if their need for were in good standing when you left. If your assigned activity Transitional CalFresh & Medi-Cal: You can also qualify if you are suffering from the Teen Parents assistance again is due to : SIP activity weekly hours of participation • Failed to make good progress in your continue to get Medi-Cal and CalFresh effects of past abuse and the effects limit • Domestic violence by a spouse, partner, are less than the number of hours (for assigned activity when you leave CalWORKs, without having your ability to go to GAIN or work. You only If you are a teen under 18 who is pregnant or roommate example 20, 30 or 35) you are required • Failed or refused to accept a job to show that you are eligible for CalFresh, need to tell your worker (“self-declare”) or who already has a child, and has never • A physical or mental illness (but not to participate, you will have to participate • Failed or refused to keep a job again. You can get these transitional to qualify; no other proof, not even a been married, in order to qualify for including drug addiction or alcoholism) in other welfare to work activities to get • Failed to keep the same amount of benefits for up to 5 months after leaving police report, is required. Your time will CalWORKs you must live with your own and you have a written doctor’s note. to the total required number of weekly earnings CalWORKs. If your CalWORKs case did not be extended for as long as you continue parent or parents, a guardian, another • Your home is uninhabitable (for participation hours. Study time counts close or was closed due to an ineligible to suffer from the effects of the abuse or adult relative, or in an adult-supervised example, because of a fire) or toward hours of participation. cause, you cannot get the transitional are in danger of more violence. arrangement. • A State or Federally declared natural CalFresh benefits. disaster 22 The People's Guide 2020 The People's Guide 2020 23

  CalWORKs CalWORKs shelter from a commercial establishment secure non-subsidized permanent housing worker within 30 days. If you later move, 4. Moving Assistance (MA) 1. Temporary HA (Homeless such as a hotel,motel, orpaid shelter. You 5. 4-Month Rental Assistance within the past 30 calendar days of the  the landlord and/or the utility companies MA can give you money to secure a Assistance) must also provide receipts to continue to (RA) Program request for RA (you must provide a rental/ should return the security deposits to permanent place to live. To qualify, you receive this money. lease agreement); and you, not to the County, to use at your next must: You can get money for up to 16 consecutive If you just found a permanent place to live • Agree to receive RA payments; and residence. • be approved for CalWORKs; days to stay at a commercial establishment Expanded Temporary HA: CalWORKs with the help of Homeless Assistance or • Provide a rent receipt for each month • have exhausted or not be eligible to such as a hotel, motel, or paid shelter. You applicants who provide a sworn statement EAPE, RA can help you get up to $500 an RA payment is issued before another You can also get Permanent (HA) the HA Program (unless you need to cannot use this money to pay to stay with of past or present domestic abuse and per month (based on family size) for four RA payment is issued. Arrearages to receive up to 2 months of access the MA Program in conjunction a friend. You will get $85 to $145 per day are fleeing their abuser are deemed consecutive months to help pay your RA is once-in-a-lifetime without exceptions. back due rent to prevent an eviction if you with the Permanent HA payment); to pay for temporary shelter, depending on homeless and can receive a lump sum rent. RA is for families who have secured To reach the once-in-a-lifetime limit, you have received a “pay rent or quit” notice • be Working full-time or part-time and your family size. If you find some a place payment equal to 16 days of Temporary unsubsidized permanent housing. If you can receive RA one time (for up to four due to a financial hardship (not for any participating in GAIN or Post-Time for less money than they give you, you can HA benefits (regardless of their abuser’s are participating in the GAIN Family consecutive months) when you secure non- other lease or contract violation). Your Limited Services, or unemployed and keep the extra money. income or assets) on the first day of their Stabilization Program, you may receive subsidized permanent housing through rent must be within 80% of your Total participating in GAIN or Post-Time application and are granted Good Cause up to eight consecutive months of RA Permanent HA or MA (or on your own but Monthly Household Income. Call Legal Limited Services; You must show receipts to prove that you for not looking for permanent housing. If benefits. The payments are made out to you met the eligibility requirements for Aid for details (pg. 69) • be homeless ,at risk of homelessness have used the money given to you to pay the CalWORKs application has not been the landlord. Permanent HA or MA) and one time (for or a first-time recipient of a Section for temporary shelter. If you cannot show approved or denied, these applicants can To be eligible, you must meet these rules: up to four consecutive months) when you 8 voucher; receipts, you can still get Temporary HA receive an additional lump sum payment for 3. Emergency Assistance to • Be CalWORKs approved; receive Permanent HA Arrearages or EAPE  • secure permanent housing where your benefits but it will be paid directly to the 16 additional days immediately following Be working full-time or part-time and for back due rent. Prevent Eviction (EAPE) Program share of the rent amount does not hotel, motel, or paid shelter. You will also the initial 16-day period, equaling 32 days participating in GAIN or Post-Time Limited of Temporary HA payments. Expanded exceed 80 % of your Total Monthly have to fill out a form showing that you If you are at risk of becoming homeless Services or unemployed and participating Temporary HA benefits are allowed only Household Income; and 6. Coordinated Entry System for have looked for a permanent place to live because you didn't pay the rent due to a in GAIN or Post-Time Limited Services; once-in-a-lifetime and are in addition to • provide evidence of property availability Families (CESF) for each day that you received Temporary financial hardship (not for any other lease • Have received the Permanent HA and/or regular HA (temporary and/or permanent) and cost. HA benefits for shelter. or contract violation), EAPE can give you MA Program payment to secure permanent benefits and do not count against the Once the worker verifies you are eligible, If you are not eligible or have exhausted any money to pay up to two months of back housing after being homeless or secured once-a-year HA exception. you can get up to $2,500 for move-in costs of the DPSS homeless programs and are If eligible, DPSS should help you the same due rent and/or utilities so that you can non-subsidized permanent housing on your like security deposits (e.g. last month's rent homeless or at risk of becoming homeless, day you apply by giving you Temporary HA continue living in your home. To be eligible own (but meet the Permanent HA and/or cleaning fees, key deposits, etc.), utility a DPSS Homeless Case Manager can refer benefits the same day. 2. Permanent HA for EAPE, you must: MA rules) or have received the Permanent  deposits, truck rental, and up to $405 for HA arrearages or EAPE payment to prevent you to the CESF to receive rapid rehousing • Be approved for CalWORKs, the purchase of a stove and/or refrigerator You should ask for Temporary HA benefits You can also get money to cover the eviction; and and prevention services to address your • Have exhausted or not be eligible to the if the new place doesn't have one. MA is for as many nights as you need shelter, actual cost of security and utility deposits • Have signed a rental/lease agreement to needs. Permanent HA Arrearages (unless you once-in-a-lifetime with exceptions. . but your request has to be made during including last month’s rent and any legal need to access EAPE in conjunction the 16-day period that begins the day payment, fee, deposit, or charge that is with Permanent HA Arrearages to pay you apply and receive your first payment required by a landlord as a condition of for past due utilities only); of Temporary HA benefits. For example, assuming occupancy, and gas, electricity, • Be working full-time or part-time and you cannot get a week now and another and water deposits. Permanent HA does not participating in GAIN, or CalWORKs Child Care and Education week two months from now. If you did pay for the first month’s rent or past due or Post-Time Limited Services, or 1. Preschool and Afterschool lost your housing, you are waiting for not receive all 16 days of Temporary HA utility bills. The Permanent HA payment  2. Homeless Children's Rights unemployed and participating in GAIN foster placement, or you are living in any benefits you requested, you may request amount for security deposits cannot exceed or Post-Time Limited Service Programs Homeless children: kind of shelter, car, motel, campground, a hearing to have your Temporary HA two times your total monthly rent amount • Be at-risk of homelessness and/or at risk • Do not need a permanent address to abandoned building, garage, or similar application reviewed. (before subsidies). of having your utilities turned off due The L.A. County Office of Education offers enroll in school place. Even if you decide not to go to the shelter, to nonpayment of rent and/or utilities, numerous programs for all family members, • May remain at the same school they you should ask for money for as many You must find a place where your share of as a result of a financial hardship; including: attended before becoming homeless, or nights as you need, but it has to be during the monthly rent is not more than 80% of • Provide proof of the financial hardship • Literacy programs for students and enroll at the school serving the place they CalWORKs Child Care a single 16-day period. (For example, you your Total Monthly Household Income. If • Provide proof of back due rent and/ parents are living temporarily cannot get a week now and another week you plan to share your housing, the landlord or utilities; • Computer training and job readiness • Cannot be denied enrollment just CalWORKs may reimburse for child care for two months from now.) If you needed but must agree to the rent-share plan and your • Provide a rental/lease agreement; and for parents because any documents are not immediately children who are 10 years old or younger, up did not receive all 16 days of temporary name must be on the lease. • Agree to pay part of the past due rent • Early Advantage programs for children homeless assistance, request a hearing to under age 3 available to age 12 if the county has funds available and/or utilities. or if other exceptions are met, and up to collect it retroactively. After the 16 days are If you are a CalWORKs participant now,and • Head Start and State Preschool • Have the right to participate in school meals, special education, Title I and any age 18 if the child is disabled and needs over, make sure to provide your worker with have applied for Permanent HA benefits , Once the worker verifies you are eligible, other federal, state or local programs for special care. You may be eligible for child a mailing address (even if only temporary) you must be given Permanent HA benefits you can get up to $3,000 to pay up to two Call your local school district or call which they are eligible care even if you are under a CalWORKs within 10 days. within one working day of showing that months of past due rent and/or utilities. (562)922-6111 County-wide to find out • Must be provided transportation if other sanction, and for up to two years after you Additional 14 Days: If you are homeless and you have found a place and provided EAPE does not pay for the present month about preschool programs and family children get transportation leave CalWORKs. have used up the 16 consecutive days of all the necessary documents to get the rent and utilities, unless you have received literacy programs. Temporary HA, you may be able to get an assistance. If you are not yet receiving • Cannot be isolated or separated from a “pay rent or quit” or an eviction notice If you are low income, working, but do additional 14 days of temporary shelter CalWORKs benefits, you must first bring in After School Enrichment programs provide the main school environment just because for the current month's rent. EAPE benefits not get CalWORKs cash aid, you may payments if you are receiving CalWORKs the documents you need to prove you are supervised afterschool fun, growth, snacks, they are homeless. are once-in-a-lifetime with no exceptions. still qualify for subsidized child care: for and are working full-time or part-time and eligible for CalWORKs, and proof that you and learning for children from first through information call (800) 543-7793. participating in GAIN or unemployed and have found a place (like a note from the sixth grade. Children must be attending These special rights under federal participating in GAIN. Depending on your landlord or a proposed rental agreement). the school where the program is offered. McKinney-Vento law apply to all children family size, you will get $85 to $145 per For information about programs in the Los and teens without a fixed, regular adequate If you or someone you know would like to provide child care, call Community Care day to pay for temporary shelter. To get this When you receive Permanent HA benefits, Angeles Unified School District (LAUSD), residence including if you are staying Licensing Division (323) 981-3350 or a money, you must not have more than $100 make sure to pay your landlord and/or utility call (213) 745-1900. Call your local with friends or relatives because you Child Care Agency for licensing, training in liquid resources and obtain temporary companies and get receipts to give to your district for information on programs in other cities. and other information. 24 The People's Guide 2020 The People's Guide 2020 25 Child Care. Child Care • License-exempt child care can be If you are getting Stage One Child Care, • Community Care Licensing (310) 337- 1. How Do I Get Child Care? provided by family, friends, or neighbors. If you do not need to recertify child care What Are My Rights? 4333 or (323) 981-3350 Help Finding Child Care  you use license-exempt care, you will need eligibility more frequently than once every • Legal Aid (see p. 69 for list). To determine whether you may be eligible to sign a statement that your provider meets 12 months unless: Child Care Resource Center (818) 717-1000 1. Lack of Child Care San Fernando Valley & Antelope Valley for subsidized child care, you will have minimal health and safety requirements. • you inform the County that your child  3. Brokers to talk to a child care “agency.” These The child care agency will not reimburse care needs have increased;  Connections for Children (310) 452-3325 You can be temporarily excused from If you are requesting child care, you do Santa Monica, Beach Cities, Culver City agencies are called Resource and Referral for child care provided to you by someone • you have a new child that needs care; not need to pay anyone to help you with (R&R) or Alternative Payment Programs on your CalWORKs case. • you have changed child care providers; participating in work requirements of Crystal Stairs, Inc. (888)543-7247 CalWORKs if child care is not reasonably your request (these people are often called South Los Angeles, Inglewood, Hawthorne, (APP). They will: • If the provider is caring for children • the child you were getting child care “brokers”). The child care agency must • Help any family find child care from more than one family (besides their for becomes ineligible. available. Your case manager will evaluate Gardena, Watts, Long Beach, San Pedro, each case individually and periodically. provide you with a worker who speaks your Bellflower, Cerritos, Norwalk • Provide information to parents on how own) they may need a license. If you are sanctioned after being authorized language to help you with this process. You to choose quality child care for 12 months of immediate and Child care is not reasonably available if: Mexican-American Opportunity Foundation • You are not satisfied with the child care can also get free help from community (323) 890-9600 East L.A., Monterey • Issue child care reimbursements to Most providers will have to be fingerprinted continuous child care, Stage One child care organizations child care providers and go through a criminal background shall continue until the 12-month period • There is no child care close enough Park, Bell, Santa Fe Springs, Montebello, check. Your relatives may not have to go has concluded or until you are transferred • You have no transportation to the child Boyle Heights care If you use a broker, be very careful about Options for Learning (626) 856-5900 You can get information about how to through this process. to Stage Two. signing a “representative payee” form, request CalWORKs child care over the • There are no providers operating during South San Gabriel Valley (Baldwin Park, the hours you need child care which gives the broker direct control of El Monte, Whittier), Pasadena, Monrovia, phone (877) 244-5399 or in person. 4. CalWORKs Child Care Stages Call the Child Care hotline at (877) 244- your child care payments. If you have any You can request child care at DPSS, 5399 for more information. • The provider’s license is under La Cañada investigation problems with brokers, complain to the Pathways (213) 427-2700 or at an R&R or APP agency. Your child There are three “Stages” of child care. • The provider cannot commit to providing agencies listed in the left column of this Hollywood, Downtown, Silver Lake care request will be approved or denied You should not have any problems as you Stage Two care for your child page under "Complaints About Providers." Pomona USD Development Program within 4 business days of the APP move from one “Stage” to another. You After both your welfare- to- work activity • The child care is not appropriate for (800) 822-5777 or (909) 397-4740 agency receiving and verifying required may be eligible for child care while you and child care are stable, the child care your child’s needs. 4. Hearings Pomona Area documents, including a completed Stage are participating in an approved welfare- agency will move you to Stage Two. You  The below Alternative Payment Program 1 Child Care Services Application which to- work activity (work, school, training, may stay in Stage Two while you You have a right to a fair hearing if you Agencies do not offer Resource and Referral provides the agency with all the necessary appointments with GAIN, or specialized are receiving CalWORKs and are in an 2. Complaints about Providers  disagree with decisions made by DPSS or Services: information about you, your child care supportive services like domestic violence approved welfare- to- work activity. You the child care agency. You can ask for a City of Norwalk (562) 462-1713 needs, and your provider counseling, mental health or substance use may be eligible for Stage Two Child Care You should complain about your child care hearing by following the instructions on the Drew Child Development Corporation disorder treatment appointments). for up to 24 months after you have been if there are bad conditions, or you suspect Call the child care hotline (877) 244- terminated from CalWORKs cash aid. abuse or mistreatment. You can complain back of any child care “Notice of Action”. CalWORKs (310) 609-3885 Gardena You should file for a hearing within 14 days International Institute of Los Angeles 5399 or Legal Aid (800) 399-4529 for Stage One at the following places: or before the action/termination happens. (323) 224-3800- Boyle Heights help if it takes a long time to get your Effective October 1, 2019, DPSS will Stage Three • The DPSS child care coordinator For general child care information, you child care approved. You will get written authorize immediate and continuous Stage “Stage Three” Child Care is subject to • The R&R or APP Agency may contact the California Child Care notice telling you whether you and your One child care for CalWORKs recipients the budget cuts in Sacramento and applicants • Child Care Hotline (877) 244-5399, Resource and Referral (R&R) Network at provider have been approved or denied. same day CalWORKs cash aid is approved. may be placed on waiting lists. Stage Monday through Friday, 8 am to 5 pm If you disagree with the decision you can Three Child Care is available for low (800) 543-7793 or visit the R&R Network website at www.rrnetwork.org ask for a fair hearing. If you are getting CalWORKs you will get income working parents who do not receive Stage One care for 12 months or until CalWORKs. You may qualify for Stage 2. How Reimbursements to Child you are transferred to Stage Two . Child Three Child Care if your income is below  the levels in the following chart: Care Providers are Made care will be authorized full-time (meaning Foster Care 30 or more hours per week) unless you specifically ask for part- time care (less Family Size Monthly Income Limit A Provider Payment Request will be mailed Children who are abused or neglected, In some situations, DCFS and the child's 2) Have a state licensed foster home. than 30 hours per week.) Once child care 1 or 2 $5,343 each month to your child care provider. or whose families are unable or unwilling parents may agree that the child should be is authorized, the county should connect 3 $5,802 Both you and the child care provider to care for them, may become the taken from the home for a limited amount If you are caring for a related child you to a child care education specialist. 4 $6,719 must sign the request and mail it to the 5 $7,794 responsibility of the Department of of time while the parent complies with a (grandchild, cousin, niece, etc.) you may child care agency at the address on the Children and Family Services (DCFS) in case plan to reunify with the child. In these be eligible for either federal foster care The following exceptions apply: 6 $8,869 form. Reimbursements are then made Los Angeles County. Report child abuse at cases, the parent and DCFS will complete “Youakim” or state foster care “Approved • Families with no aided adults including 7 $9,070 directly to your child care provider. If the (800) 540-4000 /TDD (800) 272-6699. a document called a Voluntary Placement Relative Caregiver (ARC)” benefits. For adults receiving SSI; ineligible noncitizen 8 or more $9,272 reimbursement is missing or incorrect, you Agreement which is good for only 180 both Youakim or ARC benefits, your home adults; and non-needy caretaker relatives or your provider may contact the agency days. After that, DCFS must either return must be be licensed by the state under • Timed out adult(s) (Note: timed out How Are Children Placed for assistance. the child to the parent or file a petition in the Resource Family Approval Program. adults who have received cash aid within You may still qualify for low cost child care if you're over the income limit. Call one dependency court. Both Youakim and ARC benefits include the past 24 months are to be referred to in Foster Care? specialized care rates. 3. Choosing Quality Child Care Stage Two) of the agencies listed on the next page  DCFS may file a petition with the • At application, newly approved for details. Dependency Court to have the child Is There Help for It is your right as a parent to choose the recipients who are determined to have 1. What are the Benefits? removed from the parent(s)' custody and  child care you think is best for your child. a WtW (Welfare to Work) exemption and placed with a relative or in a licensed foster The APP agency will give you referrals who do not indicate a desire to volunteer Caregivers? Foster care benefits are only for the child home. If the child was already taken from and information on what to look for when for any program activity. Exempt WTW (not the adults).The child also gets one the parents, the petition must be filed choosing a provider. If you decide the participants who intend to participate in clothing allowance when placed and one within 48 hours. The court will usually referrals are not good choices, you may program activities in the future and sign If you are caring for a child in your home yearly while in school. approve or deny the petition the same day ask for more referrals. Choose the child a WtW plan will be eligible for immediate who is not related to you, and was placed it is filed. If approved, the DCFS worker care that’s best for you: and continuous child care. with you by DCFS, the child may be eligible The amount children receive is called a must immediately prepare an application • Licensed child care centers, Preschools, . for foster care benefits. You must either "Level of Care" based on how much help or Family child care homes. for foster care benefits. Ask the worker if 1) Be the child’s legal guardian or this was done. 26 The People's Guide 2020 The People's Guide 2020 27 Foster Care Foster Care you can. Every child in dependency has may also get help with the costs of the the child needs for their age, and how much Housing options including the "Transitional • You are no longer in foster care or proba- All of these options come with conditions. an attorney. You can call the attorney adoption process. The adoptive family support the family can provide. Housing Program" and "Transitional Housing tion, but you lived in a foster home, group Call the Alliance for Children’s Rights at with any questions or concerns about the becomes legally responsible for the child’s Program Plus" may be available to you if: home or with a relative sometime between (213) 368-6010 or Department of Children child’s needs. You can ask the worker or support.If you have problems with the Level of Care Basic Monthly Cash • You are 16 or 17 and still in care your 16th and 19th birthday) and Family Services (213) 351-0100. the attorney to let you know when a court Adoption Assistance Program, you can hearing is scheduled. contact Public Counsel's Children's Rights • You aged out of foster care or probation 1 $923 Project at (213) 385-2977 ext. 500. systems after your 18th birthday, 2 $1027 If you have reason to believe a child related 3 $1131 to you is in the Foster Care system, and 4 $1235 4. Long Term Foster Care you are willing to provide a home for that child, call the Child Abuse Hotline and In Los Angeles County, there is a higher give your name and information. You may If you are a relative and do not wish to “specialized rate” for children with severe or may not be contacted. adopt the child, or become the child’s medical and/or psychological needs. If legal guardian, you cannot be required to you think your foster child qualifies for do so, and DCFS should not threaten to this, ask the social worker to arrange an What Are Other Options? remove the child from you if you choose Social Security, SSI & CAPI evaluation. If the child uses services from not to adopt. The child’s permanent plan Social Security is a federal insurance retirement". Ask your Social Security office started receiving retirement benefits, the Regional Center, they should receive can be long-term foster care with you, but program which provides benefits for eligible for more details. You must be at least 62 those benefits will increase when the the "Dual Agency Rate" automatically. 1. Legal Guardianship you will need to pursue this with DCFS and  workers and their families regardless to even get reduced retirement benefits. worker dies. For more information about the Dependency Court. of income. Social Security covers both Children in foster care are eligible for Medi- If you are an unrelated legal guardian, you Social Security Survivor's benefits, go to employees and the self-employed, if the Cal. If the child is living with a relative, may get State Foster Care benefits. The Once you have reached full retirement https://www.ssa.gov/planners/survivors/ worker has earned enough quarters of but is not eligible for foster care benefits, child does not have to be a dependent Is There Help for Foster age, you can earn money while receiving ifyou.html credit. A quarter is credited to your account the child should be eligible for CalWORKs of the court. As soon as you get your retirement benefits. However, if you are for each $1410 earned in 2020. This still able to work, you may want to consider without considering your income. temporary guardianship papers, call Youth Turning 18? 3. Disability Benefits DCFS’s hotline at (800) 540-4000 and amount changes every year. You cannot delaying your retirement. You may be able ask for a “Permanency Planning Worker.” earn more than 4 quarters in a year. to get delayed retirement credits, which If you are related to the foster child, If you are a foster youth who is turning 18, Monthly Social Security Disability and low-income, you may be able to get Note the date and time you called and the increase the monthly amount you receive. or recently turned 18, you may be eligible Social Security provides four main kinds Insurance (SSDI) payments are made CalWORKs and Medi-Cal for yourself. name of the person you spoke to. A worker Contact your local SSA office for more for extended foster care. Extended foster of benefits: retirement, disability, survivor, to you and to eligible family members, You may also be eligible for CalFresh, should visit your home within 5 days. Have information about this. care is optional. If you choose to stay in and health (called Medicare). (see page 57 including a spouse, unmarried ex-spouse (if depending on your income. If you apply a copy of your guardianship papers to give Present law prevents Social Security extended foster care, you will have to agree Medicare for description of who qualifies they meet marriage duration requirement), for CalFresh, you get to choose whether the worker. Benefits begin as of the date benefits going to any non-citizen who is to live in an approved home and meet with for Medicare). There are no resource limits minor child, or adult disabled child. To or not you want to include the foster child of your call - at the same rate as federal not “lawfully present” in the U.S. (see a social worker every month. If you are to these programs. qualify, you must be a covered employee in your household. The foster child cannot foster care. page 64 Guide for Non-Citizens). eligible for extended foster care when you who is unable to work (engage in substantial receive CalFresh unless they are included in turn 18, but choose to close your case, you 1. Retirement Benefits gainful employment) because of severe your household. Ask your worker to explain 2. Kin-GAP may re-enter foster care any time before  2. Survivor Benefits physical or mental medically determinable other services available to foster children you turn 21. For more information about illness or impairment that has lasted or is Monthly retirement payments are made and their caregivers. To get Kin-GAP, the relative must become extended foster care: visit: When a covered worker dies, monthly expected to last at least 12 months or to end to workers and their eligible dependents. the child’s legal guardian through the www.childsworld.ca.gov or call: (877) payments are made to eligible family in death. Requirements for eligible famiy The amount you get depends on how much County foster care: L.A. County also has Dependency Court. The Dependency Court 846-1602.. members who apply for benefits including: members to receive benefits under SSDI its own foster care program, primarily case is then closed and DCFS is no longer money you have earned, how many years • A spouse over age 60 or disabled and If you are in the foster care system now, or are the same as for Retirement benefits . for undocumented children who are involved. The child must have lived with a you worked in a job covered by Social over age 50 or caring for the worker’s were in the system between your 16th and Security, and whether or not you were full dependents of the court. They may be relative for at least 6 consecutive months child who is under 16 years old or The number of credits needed to qualify for 19th birthdays,there are several housing retirement age when you began receiving placed with relatives. to be eligible for Kin-Gap. The relative can disabled. SSDI depends on your age and how recently payments. Covered workers pay for Social choose to go into Kin-GAP or not. Kin-GAP options available to you. Even if you were • A divorced spouse of the deceased you worked. Generally an applicant must Security (FICA) by being taxed on the 2. What Are My Rights? pays the same rate the child received in in the juvenile probation system, but were worker can get the survivor's benfits have worked 40 quarters with at least 20 of  money they earn, and employers must foster care, including specialized care placed by the court somewhere other than if the marriage lasted at least 10 them (5 years of quarters or work credits) match this amount. Call DCFS’s Foster Care and Adoptions rates and clothing allowances. The child with your parents between the ages of 16 years, the ex spouse is unmarried, earned in the 10 years immediately before Assistance Hotline at (800) 697-4444 if did not have to receive any benefits to be or remarried after age 60 (age 50 if the date the disability began. Different or 19 – you might be able to get housing The age at which you can get full retirement you have questions or problems with foster eligible to receive Kin-GAP benefits. If disabled) and they are entitled to more rules apply for the blind. Those under at least for a while. The system is compli- benefits depends on what year you were care eligibility or payment, to report a DCFS recommends that you become the benefits on their dead ex-spouses' age 24 and those under 31 have reduced cated but you can call these numbers for born. If you were born after 1960, the full change of address, or for general questions. legal guardian, ask how this will affect the account than on their own account earning requirements, with those between help and advice: retirement age is 67. If you were born child’s benefits. • A child under age 18, or age 19 if s/he age 31 and 61 having progressively Youth Development Services before that, the age ranges from 65-67. If you think you should be getting any of is still in high school; increasing earning requirements in order You can contact Social Security to find these benefits and are not, you can ask (877) 694-5741 or (877) MY ILP 411 • An adult child who became disabled to qualify for disability benefits. See Social 3. Adoption Assistance out your exact retirement age. You can for a state hearing, even if you did not www.ilponline.org before age 22, never married, and Security website under the "Number of retire before your full retirement age, has not worked what is considered get a notice denying benefits. Call Legal The Adoption Assistance Program provides The Alliance for Children’s Rights Credits Needed for Disabilty Benefits" however the amount of money you receive “substantial gainful employment;” Aid Foundation of Los Angeles, at (800) benefits to help families adopt children who (213) 368-6010 kids-alliance.org for the various rules depending on age. each month will be permenantly reduced. • A parent of the worker over age 62 if 399-4529, or The Alliance for Children’s are less likely to be adopted without this “Know Before You Go” mobile app that Early retirement benefits are also reduced s/he was at least 50% dependent on Rights at (213) 368-6010 for help. assistance, like sibling groups, children Search the app store on your phone for Those who do not have sufficient work for earned income above certain annual the worker’s support when the worker with disabilities, mixed backgrounds, or quarters should apply for SSI (see below.) “Know Before You Go”. limits, until full retirement age is reached. was alive. As a foster parent, you can go to all court older children. The benefits can be up to SSDI provides Medicare benefits after • Public Counsel "My Life My Rights"' You can find out how much your benefits If members of any of the above groups hearings involving your foster child, but the foster care amount, including higher 24 months, starting from the date your website: http://www.mylifemyrights.org will be reduced on the social security were receiving benefits on the worker’s you cannot speak unless the judge says “specialized rates”. Benefits must be disability began plus a 5-month waiting website www.ssa.gov under “early or late record when the wage earner/worker renegotiated at least every two years. You period. Those with end-stage renal disease or ALS can get Medicare faster. 28 The People's Guide 2020 The People's Guide 2020 29 SSI & CAPI SSI & CAPI • If you are blind or disabled, any If a child eligible for SSI lives with a parent If you were getting some help in paying for quired to provide you with an interpreter income that has been set aside as (or parents) not eligible for SSI, a portion of your food and shelter when you applied for without cost. You may have help from What Is SSI? Can I Get SSI? part of a “PASS” (Plan to Achieve the parent's income and resources may be SSI but later begin paying your share for a friend, family member or advocate Self-Support) approved by the used to figure the child’s SSI cash aid. If a food and shelter, tell your social security To get SSI, at least one of the following at any appointment. If your condition SSI (“Supplemental Security Income”) Social Security office person eligible for SSI lives with a spouse worker so your benefits will increase to the must apply: makes getting to the office difficult, you is a cash benefit program for low-income • Federal housing and relocation not eligible for SSI, a portion of the spouse’s maximum benefit. Also tell Social Security • You are age 65 or older; persons 65 and over and for blind and assistance payments; income and resources may be used to figure if you move/ lose housing or if you no longer may ask for a telephone interview or a • You are blind; the vision in your best disabled persons of any age, including • Earnings of a blind or disabled the SSI cash aid. This is called deeming. have access to cooking facilities. home visit. If you have problems with any of infants and children. You must be a U.S. eye is no better than 20/200 with glasses student under age 22 up to $1,870 this call Legal Aid right away or your tunnel vision is 20% or less; citizen or a qualified immigrant living in a month, maximum $7,550 a year; iIf you are living with someone else, who • You are unable to work because of the country legally to get SSI. (See page • Payments from FEMA, Red Cross and is paying all or a part of the expenses for If you want to sign a form allowing a severe mental or physical illness or What Do I Get ? 32 for "What is CAPI", a program for others for disaster-related losses your food or shelter, and you have an someone else to serve as your represen- impairment that has lasted for 12 immigrants who are ineligible for SSI.) • Money you receive to pay to replace agreement to pay them back once you tative, ask by phone for form SSA-1696 months or is expected to last 12 months Maximum Aid SSI has no work history requirements. or repair a lost, damaged or stolen begin receiving SSI,be sure to tell Social to be mailed to you. You can also get this or is expected to result in death; resource; Type of Person Max.Benefit Security (at the time you apply for SSI form in the office or on the Internet. Parents • You are a child under 18 who has a The Social Security Administration • Reverse annuity mortgage payments Single person 65 benefits.) This signed written agreement medically proven “marked and severe” or guardians can apply for a child under provides a good description of SSI at www. made to the recipient (counts as a or older $943 should say that you will pay your share of physical or mental disability that would age 18 who is blind or who has a disability. ssa.gov/notices/supplemental-security- resource, but not as income.) Disabled person 18 the food and shelter expenses for each keep you from working if you were an income/index.htm or over $943 month you receive back SSI payments. adult or significantly interfere with your 2. Resources or Assets Single blind person If you have this written agreement any It’s helpful to have the following infor- daily activities.  SSI may be your entire income, or it any age $1,000 retroactive SSI benefits should not be mation with you when applying: may add to other income you already Your countable resources may not be Couple, both disabled reduced for the reason that you are living get (including Social Security benefits You can’t get SSI if the disability is based more than $2000 for one person and or aged $1,582 in the home of another and are not paying • Social Security card or record of or SSDI.) To qualify for SSI, however, on alcohol or drug dependency, but you may $3000 for a married couple, (even Couple, both blind $1,733 your share of the food and shelter expenses. number your total countable income cannot be qualify based on another disability such as if only one member of the couple Disabled person You can contact legal aid for help writing • Birth certificate or other proof of age mor ethan the SSI maximum benefit. mental illness or kidney or liver disease. is eligible.) Some resources are not under 18 $848 this agreement so your back SSI benefits • Information about the home of Earned and unearned income are counted counted: One person living in a are not reduced. You can't get SSI any month in which residence, such as mortgage or lease differently.(See column to the right.) • The home you live in; licensed Board & Care you're in prison or jail, have an outstanding andlandlord’s name SSI grant amounts differ depending on • One car you use for transportation facility($137 to the recipient) A single person can get a $940 (as of warrant for a violation of a parole or • Payroll slips, bank books, insurance whether the recipient is blind, a child, or only (only one car is excluded , even for a $1,206 2020) board & care rate called “Non- probation order, or are a fleeing felon. Only policies, car registration, burial fund is homeless. married couple.) ; Effective as of January 2020: medical Out of Home Care,” if you do certain types of outstanding felony warrants records and other information about • Payments from agencies for disaster- rates change each year not receive In Home Supportive Services, income and resources You may also want to apply for SSI if you can cause you to be denied benefits. Seek related losses; are not staying in your own home, and a • Names, addresses and telephone are disabled or over 65 years of age and help from legal aid if you are denied benefits • Property used for self-support including Food: SSI recipients are potentially relative who does not get SSI is providing numbers of doctors, hospitals and are poor. SSDI does not require low family for this reason. farm land, equipment, storage building, eligible for CalFresh since June 1, 2019 you room, food, and personal care. The clinics that have treated you (if applying income, but SSI does. Also, SSDI provides inventory, business bank accounts; (see pg. 37 CalFresh or call (866) 613- county must certify the private residence. You also cannot get SSI after you are outside for SSI or SSDI because of disability or Medicare benefits (after a waiting period), • Special needs trusts; 3777 to apply.) If you live where meals the country for more than 30 days. SSI blindness) while SSI automatically qualifies the • Retirement accounts (IRAs, tax deferred cannot be prepared you can get an You may be able to get an immediate will also stop or be reduced if you begin • Proof of U.S. citizenship or eligible person for Medi-Cal (no waiting period). annuities) belonging to the spouse or parent additional $87 (single person) to $172 payment from the Social Security office residing in certain institutions for a long non-citizen status Unlike SSDI, the SSI program has no work of an SSI beneficiary or applicant. However, (couple) per month (ask Social Security if either your SSI or your Social Security time such as a nursing home, hospital, or You should apply even if you don’t have history requirement. Because the disability the “cashed-in” value of retirement for the Restaurant Meals Allowance.) check is late and you need money right rehab facility. all the things listed. If you are applying review process for both SSI and SSDI can accounts owned by the SSI beneficiary or away. If you are denied immediate payment for SSI based on disability, your financial take many months from the application to 1. Income applicant will count. Health Care: If you get SSI, you automatically contact the office of your Congressperson approval, while waiting you can also apply • All household goods and personal qualify for Medi-Cal. You may also qualify and ask for a staff person who can help. eligibility will be determined first. for Medi-Cal (see pg. 45.) Your “countable income” may not effects (including things you own and for In-Home Supportive Services (See The Social Security Office is required to be above the maximum benefit level. personal belongings but not items that pg 53.) help you get needed documents and If you are currently receiving state disability Subtract the following from your “gross” you own only for value or investment, How Do I Apply? information. benefits do not wait until your state income to get your countable income: like jewelry with no personal or family Special Telephone Equipment: If your If you apply for SSDI or SSI based on a disability benefits have run out before • $20 per month of your total income; significance disability makes it difficult to use the phone disability, your case will be sent to a state applying for federal disability benefits and • $65 per month of any earned income • There are many other resources not you may qualify for special equipment to agency under contract with SSI to collect Medi-Cal. Applying for SSI and/or SSDI and half of your remaining earned counted: you should consult Legal help. Call (800) 806-1191 (voice) or (800) See page 32 , "Where to Apply for Social your medical records and decide whether can take many months before a decision income; Aid if you have a specific situation or 806-4474 (TTY line.) Security or SSI." Come in, or call (800) you meet the medical requirements for is made whether you are disabled. If you • All work expenses if you are blind; question. 772-1213 to make an appointment. disability benefits (in California, this agency have not yet received your SSI or SSDI by • Any impairment-related work Rent and Household Expenses: You can Even if the process from application is called the Disability Determination the time your state disability benefits have expenses if you are disabled If you have too much money or other qualify for the maximum SSI grant even to first check takes months, when you Service or DDS.) In general, people who are run out, you should apply for General Relief • All tax refunds; resources that puts you over the resource if you live with someone else or live in are approved the benefits will be paid blind or have very obvious disabilities which (see pg. 33) but General Relief benefits • Any portion of scholarships or grants limit for SSI, you can spend money/ someone else's household as long as you beginning with the date you started the keep them from working are approved more are very low and you have to be down to that is for tuition, fees, and school resources down to below the resource limit pay your fair share for your own food and application. Do not accept a verbal denial. quickly than those who must have their your last $100 to be eligible. expenses; and qualify for SSI. You could buy things shelter costs. If you live in someone else’s Insist on filing at least a partial application. disabilities more extensively verified. In • Federal undergraduate grants and you need for your personal use (as long as household and pay none or only part of If you do not have all the necessary limited circumstances, you may qualify for For those over age 65, the SSI application loans (totally exempt) whatever you buy does not make you go over your food and shelter costs, your SSI grant information, you can give additional or presumptive disability and start to receive process is usually much faster because • Foster care payments another limit), or you can pay off debts. will be reduced by up to one third of the corrected information later. benefits even before the final disability there is no disability review process, only • A third of all child support payments If you give away resources or sell them for federal SSI benefit rate. If you have difficulty with English or with determination is made. a review of your income, assets, and living from an absentee parent if you are a price below fair market value, you can situation." caring for a child be ineligible for SSI for up to 36 months. hearing, the Social Security Office is re- 30 The People's Guide 2020 The People's Guide 2020 31 SSI & CAPI Veterans Also, most Congressional district pg. 37.) You will have to apply for these Health Care for Vets Rental Assistance – If you are facing eviction offices have case workers who deal with What Are My Rights? benefits separately. or are homeless and need helping moving Social Security problems. Call your Veterans If you served in the military, you may into permanent housing, the Supportive Congress person’s office and ask for You can apply for General Relief while 1. How to Apply qualify for VA health care benefits. Certain Services for Veteran Families Program you wait for SSI approval. If you ask, help or make a complaint.  veterans receive prioritized health care To apply for CAPI in person, go to the Veterans and their family members may be (SSVF) may help. SSVF provides financial the county will help you get SSI while from VA Medical Facilities and Vet Centers. Metro North DPSS Office at 2601 eligible for income, health care, housing, assistance and supportive services to low- you are on General Relief . If you have What Is CAPI? Low-income veterans may receive free or Wilshire Blvd., Los Angeles 90057, or and other services. Ask at the VA about income veterans and their families. Call worked in the last year and a half, you programs for veterans and their families, low-cost VA health care. “211” or visit the VA Welcome Center for Cash Assistance Program for Immigrants to any DPSS public contact offices (see should apply for state disability benefits. like Education, Vocational Rehabilitation, the SSVF Program nearest you. (“CAPI”) is a cash benefit program for low- page 71) . To apply for CAPI by telephone If you receive GR while waiting for your Life Insurance, Burial Assistance, Survi- Call (877) 222-8387 for information on income people who are aged 65 and older, or to receive a CAPI application by mail, SSI to be approved, your retroactive SSI vors Benefits, and more.VetsGo511.com a full range of medical benefits available Temporary Housing – There are many VA are blind, or who have a disability that call the Customer Service Center at (866) check will be reduced by the amount of is a helpful website with many resources to veterans, regardless of your income and Grant Per Diem Programs (GPD) that offer meet the general eligibility requirements 613-3777-option 7. GR you received. for veterans. even if the health problem is not related temporary housing for veterans. Many for SSI but are not eligible for SSI because to military service. You must apply for SSI as a requirement programs have social and health services. After receiving benefits if you get a of their immigration status (See pg. 64 of CAPI eligibility. You will have to show Can Vets Get Cash Aid? Housing for Vets Call “211” or visit the VA Welcome Center notice that you have been overpaid, and "Which Immigrants can get CAPI?" and proof that you have applied for SSI and your for the GPD Program nearest you. you believe it is not your fault, insist on pg. 65 "What If I Have a Sponsor" for SSI application is on a pending status OR The Department of Veterans Affairs (VA) immediately submitting a “Request for important information about "deeming" ) has been denied due to your immigration has two income benefits for veterans. The VA’s “Welcome Center” offers housing Waiver of Overpayment.” If you do not Veterans with an Other Than Honorable resources and emergency housing for More Information CAPI benefit amounts are the same as status. DPSS can give you a referral sheet believe you were overpaid, you should or Bad Conduct Discharge, may still be veterans. The Welcome Center is located for SSI. Like SSI, benefits are lower if to take to Social Security explaining that submit a "Request for Reconsideration." eligible for VA Benefits. on the VA Campus at 11301 Wilshire you share housing or don’t pay your full you are required to apply for SSI before Blvd, Building 257, in West Los Angeles. For more information, visit or contact the share of the food and shelter expenses. receiving CAPI. You may apply for SSI on If you believe the amount of your 1. Service-Connected Compensation VA Los Angeles Regional Office Intake Site If you are eligible for CAPI you will be your own or you can ask for help from the SSI check is incorrect or any notice provides a monthly income to Subsidized Permanent Housing - The VA has or the VA Welcome Center at: eligible for Medi-Cal, and possibly In County worker. that you get is wrong, insist on veterans with a physical or mental limited HUD-VASH subsidized housing Federal Building, immediately submitting a “Request Home Supportive Services (IHSS, see The County has 30 days from receipt of health condition that is related to their vouchers for homeless veterans. In order 11000 Wilshire Blvd., 5th Floor, LA, CA for Reconsideration” (See page 67 pg. 56) and CalFresh/Food Stamps (see your application to make a decision on military service. The basic amount of to get HUD-VASH, a veteran must be 90024 Phone: (800) 827-1000 "Hearings & Complaints"). eligibility to CAPI benefits. If approved, Compensation depends on the severity eligible for VA Healthcare. If you are not VA Welcome Center your benefits will begin the month after of the medical condition. VA Healthcare Eligible, you may be eligible 11301 Wilshire Blvd, Building 257, Los Where to Apply for Social Security or SSI your CAPI application date. Be sure to 2. Non-Service-Connected Pension provides for a special Section 8 Housing Choice Angeles, CA 90073 get a written receipt with a date showing a monthly income to wartime veterans Voucher for veterans. Visit a VA Medical LA County Department of Military Veterans that you applied or tried to apply for SSI. who are low-income and either 65 Center or the VA Welcome Center to apply. Affairs Call (877) 4 LA VETS (8387) For SSI, Medicare and Social Security benefits, it is best to apply in person at one At the time you apply for CAPI, you will years or older or totally disabled. www.VetsGo511.com of the Social Security offices listed below (L.A. area).For appointments and infor- choose between two methods of receiving Veterans with dependents can get more mation about Social Security, Medicare or SSI: call: (800) 772-1213 your monthly benefits, Electronic Benefit Compensation and Pension. (7 A.M. to 7 P.M. during the week) (800) 325-0778 (TTY) Transfer (EBT) or direct deposit. You can apply for a veteran's pension at https://www.va.gov/pension/how-to-apply/ When you call the 800 number you are talking to someone in a national call center, 2. Be Careful: Brokers not someone in your local office. If you are dealing with a specific representative If you are applying for CAPI you do not in a local social security office, be sure to get and keep that person’s name and need to pay anyone to help you fill out General Relief direct phone number so you can reach him/her again. the application and turn it in to the county (these individuals are often called General Relief (GR) is a cash assistance You can own: Norwalk, 12440 E Imperial Hwy “brokers”). DPSS workers are required 2. Time Limits Alhambra, 900 S. Garfield, Ste. 102 program provided by the County of Los • One car worth less than $4,500 (if you Panorama City 14500 Roscoe Blvd to help you fill out your application, and Boyle Heights, 215 N. Soto St. Angeles for individuals who are not are homeless and iive in your car, the Pasadena, 104 N. Mentor provide you with an interpreter to help you If you are able to work, DPSS will classify Burbank, 1420 W. Olive eligible for other federal or State cash limit is $11,500) Pomona, 960 W Mission Blvd fill out the papers . you as “employable.” "Employable" people Chatsworth, 20439 Nordhoff St assistance programs, such as CalWORKs, • Necessary household furnishings San Fernando, 456 San Fernando Mis- can only get GR for 9 months in any 12 Compton, 171 E. Compton Blvd. Supplemental Security Income (SSI), and • House you live in if the market value is sion Blvd. month period. Crenshaw, 3840 Crenshaw Blvd. Disability Insurance Benefits (DIB). The less than $34,000. Santa Clarita, 27200 Tourney Rd. Ste El Monte, 9351 Flair Dr. GR Program is managed by Los Angeles If you live with your spouse, his/her 320 If you cannot work due to health problems, Glendale, 225 W Broadway Ste. 600 County Department of Public Social income will be considered as income in Torrance,22600 Crenshaw Blvd. DPSS will send you for a medical exam. Glendora, 1165 E Route 66 Services (DPSS). determining your eligibility to receive GR University Village, 1122 W Washington The doctor decides if you are too ill or Hollywood, 1122 N Vine St. benefits. If your spouse's income is SSI, his/ Blvd. Suite 201 disabled to work. If so, DPSS will call you Huntington Park, 6303 Rugby Ave. Can I Get GR Cash Aid? her income will not be used to determine Watts, 12429 S Avalon Blvd "unemployable". "Unemployable" people Inglewood, 230 E. Spruce Ave. your GR eligibility. If you have been a victim West Covina, 501 S. Vincent Ave can get cash aid year round. You may have Lakewood, 4957 Paramount Blvd. of domestic violence, DPSS may not have Westwood, 11500 W Olympic Blvd to go for medical exams more than once Lancaster, 44451 N 20th St W to consider your spouse's income. (See Whittier, 7200 Greenleaf Ave. Ste. 200 a year to stay "unemployable." DPSS can Long Beach, 2005 Long Beach Blvd 1. Basic Requirements page 70,Domestic Violence.) LA-Wilshire Center 4000 Wilshire Blvd change you back to "employable" and the 9 Montebello, 2216 W. Beverly Blvd. month time limit on aid will apply to you . To get GR, you must live in L.A. County for at least 15 days and intend to remain here permanently. You cannot have more than $100 total in cash or in a bank account when you apply. 32 The People's Guide 2020 The People's Guide 2020 33 General Relief General Relief an eviction. You need a letter from five business days of receipt of your Be careful as some ATMs charge a fee. • Providing a statement from a private dpss.lacounty.gov/wps/portal/dpss/main/ What Do I Get in GR? your landlord that says: 1) You did application. You may also bring your Grocery stores usually do not. doctor on the clinic/health center programs-and-services/civilrights/ada and not pay your rent this month or last completed application to your nearest GR letterhead is also acceptable as long as it mail it to: 1. Basic Benefits month and 2) He/she will not evict you District Office. 2. If You Think You Are Unable provides the duration of the disability and DPSS ADA Title II Coordinator  if DPSS pays the $272. The money whether the condition prevents you from The most you can get in cash aid per  12860 Crossroads Parkway South will be paid directly to your landlord. If you visit a GR District Office, remember to Work working full-time in sedentary work-related month is $221. City of Industry, CA 91746 • Aid for Utilities- You can get cash aid to that you have the right to apply that same If you have a disability, you may want to activities.. In addition to the cash aid, you can get: turn your utilities back on or to stop day. Bring with you identification and apply for SSI first. (See page 30 SSI). OR GR Requirements • Metropolitan Transit Authority (MTA) a shut-off. This money will be paid papers like pay stubs, bank accounts, You may apply for GR while you wait • If you do not have a mental health Transit Access Pass (TAP) cards to directly to the utility company. You and car title that prove your income and on SSI. Ask help at the GR office if you provider, let your worker know. Your worker all required appointments related need to show DPSS proof from the resources. need assistance with the SSI application will refer you to a Department of Mental 1. If You Are Able to Work to keeping benefits including  utility company that the cash aid will process, and they should refer you to the Health (DMH) Clinician located at GR medical appointments, crisis stop the shut-off. A law-enforcement agency may request "CBEST" team. district offices for an assessment. Take If you are able to work, DPSS will consider housing/vendor lodging and meal information about someone wanted on an any medications, prescriptions, or other you an” "Employable" individual. An voucher locations (when the one-way arrest warrant, DPSS must give them their Due to a Physical Disability or Condition proof about your disability to your disability Employable individual may receive GR cash distance is one mile or more or you 3. Earned Income Disregard name, address, and physical description. If you have a physical disability or condition assessment appointment. aid for 9 months in any 12-month period. are unable to walk a mile)  DPSS may inform law-enforcement officials that prevents you from working, tell your If you are employable, you will be required • A personal care kit (DPSS will deduct Any earnings in the 30 days before your of your presence in the DPSS office if you worker when you apply for GR. You will If you are determined to be unable to work to: $5 from your GR benefit) application will reduce how much you can are a fleeing felon. If you are denied GR need to be evaluated by a medical health due to your mental health disability, the • Sanitary napkins get in GR the first month. Once you are on because you are a fleeing felon, contact professional to determine if you are unable GR Program will consider you as “Needs • Apply for unemployment benefits if you • Housing repairs if there is a lien on your GR cash aid, you can earn up to $200 a legal services (see Good Advice p. 69 ) to work. You may provide verification of a Special Assistance” (NSA). NSA applicants appear eligible for these benefits. house (Homeowner’s Special Needs) month with no cut in your cash aid. If you and the Public Defender’s Office: (213) physical health evaluation in either one are approved for GR promptly and are given • Participate in GROW program 20 hours • Supplements for medically required earn between $201 and $620, your cash 974- 7075). of two ways: priority service. “NSA” participants are per week in activities leading to a job diets aid may be less or be cut. Once on GR, • Providing a statement from a private exempt from work requirements and some • A referral to a county-paid drug or you can also save up to $1,500. Always You must provide photo ID to verify identity doctor on the clinic/health center program requirements. The County will send you a notice to come alcohol recovery program report your earned income to your worker. at the time of application. If you don’t have letterhead is acceptable as long as it . to a GROW Orientation or give you a notice • You can also get Medi-Cal (health photo ID when you apply, you may get GR provides the duration of the disability and • If you are currently receiving treatment at application. If you do not attend the insurance, pg. 45) and CalFresh (food How Do I Apply? for up to 60 days. You must get an photo whether the condition prevents you from from your own mental health provider, GROW orientation, your application for benefits, pg. 37) ID during the 60 days. working full-time in sedentary work related you can have him/her complete a GR will be denied. But, if you have “Good activities. Cause” or a good reason for not attending 1. Regular Application Mental Health Assessment for General 2. Emergency Benefits  Make sure that you give your worker a • Or, if you are currently receiving Relief form (ABP 1676-3). You may the GROW Orientation, your application will  treatment from your own physician not be denied and you will be scheduled You may apply for GR benefits by going reliable address and telephone/message request these forms from your worker When you apply for GR, you may be or medical provider, you can have for another date and time. Also, you are to a district office, by mail, fax. or online number for you. Your home address and or download them from the YBN eligible to receive the following emergency him/her complete a Physical Health exempt if you have completed the GROW through the Your Benefits Now (YBN) mailing address do not have to be the website at dpssbenefits.lacounty.gov benefits: Assessment for General Relief form orientation within the past 12 months. self-service portal available on the DPSS same. If you are homeless, you can use https://www.yourbenefits.laclrs.org/ • Emergency Housing - If you are homeless (ABP 1676-1) to verify your disability Make sure to contact your eligibility worker. website: http://dpss.lacounty.gov the DPSS address to receive and pick up ybn/GRDownloads.html and need emergency housing, tell or condition. You may request these • To apply in person, go to the closest your mail. If you use the DPSS address you the person who interviews you at the forms from your worker or download GROW provides services including job DPSS office to complete a GR application must check for your mail at least once a 3. If You Need Assistance DPSS office and you will be referred them from the YBN website at  search activity, job-related training, (see page 71 for a list of Welfare Offices). week. Some community organizations and to one of the crisis housing shelters. https://www.yourbenefits.laclrs.org/ybn/ counseling, and work experience. If • To apply by mail or fax, you may shelters provide free mail service. Having You can request assistance at any time If there are no vacancies in any of GRDownloads.html needed, you may also get assistance with download and print the Application for a correct address and telephone/message during the GR application process or the crisis housing shelters, you may transportation, books, supplies, uniforms General Relief (ABP 898-1) General number is important so DPSS can get in if you are unable to meet GR Program receive hotel vouchers. A small The doctor will evaluate your physical and tools related to your trade. GROW Relief Application (GR 20) by visiting the touch with you and you can get notices requirements. If you need a modification portion of the cost of the voucher health to determine if you have an can also provide referrals to domestic Department’s Your Benefits Now (YBN) from them. or accommodation due to a disability, ($4.35 per night) will be deducted impairment that prevents you from violence, substance abuse, or mental website at: dpssbenefits.lacounty.gov DPSS will provide you a reasonable from the first month of GR benefits participating in sedentary work-related health supportive services. https://www.yourbenefits.laclrs.org/ybn/ You must be helped that same day if you accommodation. For example, if you issued. If you take the vouchers but activities. If you are determined to be If you are 60 years old or older, you will GRDownloads.html are in the office before it closes. If you cannot read or write, DPSS will help you do not use them, DPSS will still take unable to work, the GR Program will not have to participate in GROW, and you need help immediately, you should get it. complete any necessary forms. the money out of your first GR benefits If anyone does not let you apply or tells consider you “Unemployable.” Your will not have a time limit. issued. To stop that you must ask in “Unemployable” designation will exempt NOTE: If you are terminated from GR for Once you have filled out your application you to come back the next day, insist on If you need help applying, during the GR writing to cancel the voucher. you from some sanctions, work and other not meeting GROW requirements, your and forms, you may fax it to (310) 215- speaking to a worker, and then a supervisor, application process or meeting GR Program • Emergency Food - You may be entitled program requirements. CalFresh benefits should still continue. 8220 or mail to: and then the Deputy District Director, if requirements due to a disability, you may to CalFresh or food vouchers the day Department of Public Social Services necessary. request a Reasonable Modification: you apply (see page 37 CalFresh). If you are determined to be able to work, P.O. Box 1580 • From any employee at a DPSS office; 2. If You Are “Unemployable” or If you do not get CalFresh, and no see right of this page "GR Requirements."  Inglewood, CA 90308-1580 The county has 30 calendar days to approve OR "Needs Special Assistance" voucher restaurant is open or in your ATTN: GR APPLICATION or deny your case and issue GR cash aid. • By calling the ADA hotline at (844) area, you should get cash ($2.17 per Due to a Mental Health Disability or Condition Your cash aid will be given to you on an 586-5550 or 562-908-8374; OR If you have already been determined meal). Ask for as many meals (up to 3 If you have a mental health disability or A worker will contact you to schedule Electronic Benefits Transfer (“EBT”) card. • Writing a letter asking for a Reasonable "Unemployable" or "Needs Special a day) as you will need. Remember, condition that prevents you from working, an appointment at a GR office within When your EBT card is given to you, you Modification or filling out the Request for Assistance" you will be sent a notice to any meal vouchers or cash issued to tell your worker when you apply for GR. will also select a personal identification Reasonable Modification form (ADA PUB comply with GROW requirements when you will be deducted from your first You will need to be evaluated by a mental number (“PIN”). Using your EBT card 2). You can download the ADA PUB 2 your disability period expires. If you still GR benefits issued. health professional to determine if you are and your PIN, you can get your GR Cash form from the DPSS ADA website located cannot work, call your worker right away and • Aid to Prevent Eviction - You can get up unable to work. You may provide verification Aid at any ATM. Your DPSS worker should at: schedule a follow-up visit with your primary to $272 when you first apply to stop of a mental health evaluation by either: provide you with a list of ATMs in the area. care doctor or request an appointment with

34 The People's Guide 2020 The People's Guide 2020 35 General Relief a DMH Clinician. You must sign a release cash aid that was overpaid to you. If this 4. Penalties or "Sanctions" Keep your own copy of all the paperwork (ABP 1676-2 or ABP 1676-4 GRMH) that happens, call legal services for help (see you submitted. If you need help and your gives your doctor permission to release pg. 69) If you do not go to your GR hearing, or it CalFresh worker is not available, a supervisor must your medical/mental health information to is determined you willfully did not comply help you. You must also report new income from a with a GR requirement, your case will be DPSS. You may request these forms from CalFresh is also known as SNAP Supplemental Nutrition Assistance Program. your worker or download them from the job of $203 or more per month per person terminated discontinued or your benefits Within 30 days of your applying, the DPSS or unearned income of $25 or more per will be reduced. If you are employable It provides monthly benefits on a plastic EBT (Electronic Benefits Transfer) office will send you a notice of action YBN website at https://www.yourbenefits. card which you can use to buy food at grocery stores, farmers markets and laclrs.org/ybn/GRDownloads.html month per person to your GR worker within you will not be discontinued or sanctioned explaining if your case was approved or five days. during the first three months of receiving other locations. . denied with a reason for denial. If your case is approved, you will receive your EBT NOTE: If you are Unemployable or GR benefits in a 12-month period. But Many people don't realize they are eligible These are some examples of forms of proof card and PIN number by mail. Each item is designated NSA status, and wish to What Are My Rights? if you willfully did not comply with for CalFresh. If you or someone in your of identity: sent separately. Contact your county office volunteer without any penalties in the an employment requirement your first home needs food, you should apply: • Driver’s license if you do not receive any of these items. GROW Program contact your Eligibility 1. Good Cause sanction will make you ineligible for 0 days. everyone deserves to have enough to eat • Work or school identification Worker. You can re-apply right away. If this is the card; The notice of approval will tell you second sanction in a year, you can re-apply • An identification card for health how long you are eligible (usually a If you are not able to comply with the in 30 days. After the third penalty in a How Do I Get CalFresh? “certification period” is 12 months) and GR program requirement, and you have . benefits or another assistance 3. Drug and Alcohol Program year, you have to wait 60 days to re-apply. program; the amount of benefits that you will receive  “Good Cause,” you should contact your and information about your reporting There are different ways to apply for • Voter registration card; If you tell your DPSS worker that you DPSS worker immediately and explain requirements. your situation. 5. GR Time Limits CalFresh: • Wage stub; have a drug or alcohol problem, or if your • By calling your local DPSS • Birth certificate; If your CalFresh case is denied and you worker believes you have such a problem, If your General Relief is stopped due to the Customer Service Center at • Sworn statement; or Unless you have “Good Cause,” you will be believe you qualify for benefits, request a you must have a professional assessment 9 month time limits, you can continue to get (866) 613-3777 , or at (626) • A letter addressed to you penalized for not participating in GROW, hearing or call a legal aid organization for from Department of Public Health. CalFresh/Food Stamps and Medi-Cal. You 569-1399, (310) 258-7400, quitting a job, not accepting a job paying assistance. (See pg 69 the “Good Advice” can reapply for GR in three months. Your (818) 701-8200 Interview: CalFresh applicants can at least minimum wage, not complying and the pg 67 “Hearings and Complaints” If you are assessed to be chemically notice will tell you when you can reapply. • Online at www.dpss.benefits. complete the required interview by phone. dependent you must enroll in a treatment with substance abuse requirements, or Sections for additional information). getting fired for misconduct. “Good Cause” lacounty.gov; There are a few exceptions, such as if you program (Mandatory Substance Use If you become sick or hurt and cannot • Online or by phone app www. apply for CalFresh benefits and also apply can be any illness, accident, difficulty Be sure to comply with all reporting Disorder Recovery Program) in order to work while you are timed off of GR, reapply getcalfresh.org for cash aid, such as CalWORKs, General understanding instructions, conflicting requirements. You must submit reports receive GR. If you fail to comply with for GR right away. Let your worker know • In person at any Department of Relief, CAPI, or if you requested Expedited appointments, confusion, transportation to DPSS every 6 months in either a SAR7 the Mandatory Substance Use Disorder that you are unemployable and request Public Social Services (DPSS Services. If so, you will still be required to problems, or any physical or mental or recertification form. Some things such Recovery Program requirements, your a verification form (ABP 1676-1 or ABP Office, see pg. 71); complete a face-to-face interview in the disability, which affects your ability to as changes to income must be reported application will be denied. You are entitled 1676-3) so your primary care doctor or • At any Community and Faith District Office. At the interview - in person work. “Good Cause” covers anything short when they happen, even if it's before to a “good cause evaluation” when you mental health provider can verify If you Based organizations listed online or over the phone - you will go over the of willfully not complying with program the 6 month report is due." If you don't reapply and the penalty will be removed are unemployable. If you are determined at www.dpss.benefits.lacounty. application you filled out and will be asked if you had “good cause” for missing the requirements. understand the reporting requirements ask to be unemployable, you will be able to gov. for additional information if needed. You appointment. get GR cash aid without any time limit. may bring someone along to help you as your eligibility worker or contact Legal Aid. 2. "Extended Suspend" (See pg 39"What are the Requirements.")  You may also download the forms from the CalFresh applications must be processed your “authorized representative”. If you are in the Mandatory Substance YBN website at https://www.yourbenefits. within 30 days following the date of If DPSS says you have not complied with Use Disorder Recovery Program but are laclrs.org/ybn/GRDownloads.html. application. In emergency situations, a Documents: You will be given a list of What Can I Buy With your GR requirements your benefits will considered “employable” , you still have household may receive CalFresh benefits mandatory verification needed to complete be stopped. If you comply with your to meet GROW requirements. You can on the same day or within three days from the application process. You may be given a CalFresh? GR requirements by the third Thursday 6. If You Begin to Get SSI tothis by participating in substance abuse  the date of their CalFresh application due date to provide necessary information. of the following month, your benefits You can use the CalFresh card to buy treatment 20 hours per week. You will filing date.Your household must meet should be started again. The DPSS calls The County considers GR to be a “loan” for nearly any food item at most grocery still be subject to the 9 month time limit, certain conditions that are considered an The eligibility worker should help you this “Extended Suspend.”Make sure you those applying for SSI. If you start getting stores, supermarkets, farmers markets unless you are judged “unable to work” emergency (for example, your gross income understand what documents are required show them proof that you have complied SSI, the amount of GR cash aid you got and other locations. for reasons other than substance abuse. is less than $150 and you have less than and what you can bring instead, if you with the rules. will be taken out of your first SSI check. If • You can also buy seeds to grow your you think DPSS made a mistake and took $100 on hand). don’t have it or can’t find it. 4. Quarterly Reports own food.  too much money from your first SSI check, • Most recipients cannot buy hot foods 3. Hearings To apply for CalFresh you only need to sign If everyone in your household is disabled  you can ask for a case review or fair hearing ready to eat with CalFresh. Homeless, and date the application and statement or 65 years of age or over, you may request You must fill out a QR-7 LA form every (see Hearings and Complaints pg. 67.) disabled, or elderly households can use If your case is going to be terminated or of facts. The worker will ask for your either that an eligibility worker be sent to three months. This Is Very, Very, Very CalFresh to buy hot prepared foods, at your benefits are reduced, you have a right proof of identity, residence, income, and your home at a time you agree to or that IMPORTANT! On the QR-7 LA, you will certain restaurants participating in the to a GR hearing. The county must mail you resources. You will be allowed time to get you be interviewed by phone. A worker be asked to report your income, property Restaurant Meals Program a “Notice of Action” nine days before a the documents you need before your case may also visit or phone you if no adult in and household members. You also must • CalFresh cannot be used for alcoholic hearing. The date and time of the hearing is approved or denied. You will need to your household can go to the office for report any changes you expect in the next beverages or for non-food products such will be listed on the notice. You can take submit them before your application can good reasons such as illness or disability. three months. Your GR cash aid for the as soap, tobacco, or diapers. next three months will be based on the documents or witnesses to support your be approved. Although your cash on hand information you list on your QR-7 LA. If case to your hearing appointment if you and other liquid resources may not count Next steps: Write down your worker’s name, you do not report income on your QR-7 want. If you have “Good Cause,” you have for general CalFresh eligibility, they do and your case number. If you are asked to LA when you received income, you will be a good chance of winning the hearing. count if you are asking DPSS to give you mail additional papers to the DPSS office, charged an overpayment. An overpayment Your benefits cannot be cut off or reduced emergency or same-day CalFresh. ask the worker for a stamped envelope. If is when you receive GR when you were not without a hearing unless you do not go to you take in any documents, make sure to eligible to receive it. If an overpayment the hearing. get a receipt to prove that you dropped off occurs, you will have to pay back the GR the documents requested. 36 The People's Guide 2020 The People's Guide 2020 37 CalFresh CalFresh Some relatives who live together must be Be sure to complete this on time so you Can I Get CalFresh? included in the same household, even if What Are The Requirements? can continue to receive without a break they do prepare their meals separately. in benefits. RC interviews are done over Individuals or households whose income is low enough and meet other eligibility factors, can get CalFresh benefits. U.S. These are: the phone unless you want an in-person/ citizens, legal residents, and some qualified immigrants may receive CalFresh benefits. Beginning June 1, 2019, SSI • Your immediate family—you, 1.Semi-Annual Reports face-to-face interview with your worker. recipients are also potentially eligible for CalFresh. your spouse, your children age 21 and under; You must fill out and return a form Households in which all adults are elderly • Your parents and you (unless you called SAR-7 every six or twelve months, or disabled, and households residing If there are this many people in your And you make less than Net income limit This is the maximum CalFresh you can get are over 21); depending on your type of household. on Indian Reservations with or without Household this per month per month • Those who are acting as parents THIS IS EXTREMELY IMPORTANT! On children under 18 have been granted a (Gross Income Limit) for a child under 18, unless the the SAR-7, you will be asked to report 24-month recertification (RC) period. The 1 $2082 $1041 $194 child is in foster care; or your income, property and household RC process is the same as households with 2 $2820 $1410 $355 • An individual living with the information. You will also be required to 12-month RC period. 3 $3556 $1778 $509 household who is a spouse of a report any changes in your income, property 4 $4292 $2146 $646 household member. or household that you anticipate in the next CalFresh households not receiving any cash 5 $5030 $2515 $768 six months. Your eligibility and benefits for benefits from the county and in which all 6 $5766 $2883 $921 Some relatives can be considered separate the next six or twelve months will be based all members are elderly and/or permanently 7 $6502 $3251 $1018 households, even if they live in the same on the information you provide on your disabled with no earned income : 8 $7240 $3620 $1164 place, including: SAR-7. Under certain circumstances, you For each additional person, add $738 $369 $148 • Parents living with their adult must report changes before your required • Will have a 36 month recertification (Accurate until Sept. 30, 2020) children (over 21); reporting month. period The gross income limit is not used to determine eligibility for households that contain an elderly and/or disabled • Adult brothers and sisters; or • Only have to submit a SAR 7 at the member. Instead, the net monthly limit) gross income minus applicable deductions) is used to determine eligibility. • Seniors and people with You will be assigned to a Semi-Annual 12th and 24th month during the 36 disabilities. Reporting cycle based on the last digit of month recertification period and Who Can Get • Receiving a federal or state work- If the student doesn’t meet any one of the your case number. Your eligibility worker • Do not have to complete an interview at study grant; requirements, other people in the home Teen parents who reach the age of 19 should let you know the months you are the recertification, unless the County CalFresh? • Is enrolled full-time and is a may still qualify for CalFresh benefits and are taken out of their own parents’ required to submit a SAR-7. is going to end their benefits based single parent responsible for the CalWORKs case are still eligible for on the recertification or unless there CalFresh. The parents’ income must be is a question about the information 1. CalFresh Income Limits care of a dependent child under 3. If You Get Free Meals If you get the form in the mail, you must  age 12;  counted, but the CalFresh should not just fill it out and return it to the DPSS office that was provided. • Are taking care of a child at If you do not pay for any of your meals, be cut automatically— call Legal Aid if by the fifth day of your reporting month • These households can also request an See the chart at the top of the page for least 6 and under 12 years old you may not be able to get CalFresh. Even this happens. indicated on the SAR-7. You should receive interview if they want one. gross income limits for receiving CalFresh and adequate child-care services if you don’t prepare your own meals you your SAR-7 about one week before it is due. benefits. Unless your household has an may be able to get CalFresh if you live in: are not available, preventing 5. Resource and Property Limits 3. CalFresh Work Registration elderly or disabled member, your income them from attending class and • A non-profit shelter for domestic  If you don’t get it in the mail, you must go must be under those limits to potentially violence or homeless people working 80 hours per month Resources such as money and property to the DPSS office to complete the form Currently Los Angeles County is under a qualify for CalFresh benefits. The county or participating in a work study • A drug or alcohol treatment or access it online at https://dpssbenefits. will then make deductions from your facility are no longer counted when determining waiver for CalFresh work requirements. This program during the school year; CalFresh eligibility (unless the household lacounty.gov/ybn. Make sure to get a receipt may change in 2020. The usual regulations gross income, based on certain household • Is assigned or placed in school • Federally-funded housing for the showing the time and date you submitted expenses: the result must be under the elderly; or has intentionally violated program are as follows: under the CalFresh Employment the form. If your SAR-7 gets lost, or you do "Net" income in order for you to recieve • A group home for the disabled requirements or has failed to comply with All CalFresh household members age 16 and Training Program, or a state the work requirements.) Resources will not turn it in, your case will be discontinued through age 59 are required to be registered CalFresh. There are some exceptions; or local government training or blind at the end of that month, even if you did ask your worker for more information. Some facilities can collect your CalFresh be counted for cash aid or health care for work (exceptions are described below). program; programs. not receive the SAR-7 in the mail. • Participating in Extended benefits from you if they use them to 2. Special Rules for Students feed you. As a work registrant, you must do the  Opportunities Program Services Contact your worker, the DPSS Customer following to remain eligible to CalFresh: (EOPS); Service Center, or a community agency Students between age 18 and 49 • Keep appointment if called in • Participating in the Workforce 4. “Households” if you need assistance with filling out the attending school at least half-time may  for an employment assessment Innovation Opportunity Act report. qualify if they meet any of the conditions interview. (WIOA); "Households" receive CalFresh. A household listed below: • Participating in Job Opportunities is defined as an individual living alone or a • Respond to a request for • Being disabled; 2. Recertification and Basic Skills (JOBS) program group of individuals who live together and  supplemental information • If they are enrolled in CalWORKs; under the Title IV of the Social customarily purchase food and/or prepare regarding your employment • Applying for or receiving General Your case must be recertified for benefits Security Act; meals together for home consumption. A status or availability for work. Relief and also complying with each year before the end of your certification • Participating in a state or household can be one person who lives a GROW Program education/ period or your CalFresh will be terminated. • Report to an employer if you county employment and training alone, or it can be a group of persons, training requirement, including You will receive a recertification (RC) are referred to one by your program determined by an related or unrelated, who live in the same orientation; packet and a letter saying that you need employment counselor. Eligibility Worker; and/or place. There is no limit to the number of • Working and getting paid at to renew your case if you want to continue • Is awarded with a Cal Grant A “households” that can be in the same least 80 hours per month. If receiving CalFresh benefits, along with a • Accept an offer of suitable or B and meeting the required home. If each “household” buys and the students are self-employed, date by when you need to return it. You will employment. TANF requirements prepares their own food separately from they must work at least 80 need to send it back with copies of income, • There are over a dozen other the other households, they are a “separate • Comply with the requirements hours per month and receive and other verification. You need to include programs through which students household.” of the CalFresh Employment weekly earnings equivalent to other receipts of services you are paying may qualify: ask your eligibility and Training (FSET) Program if at least federal minimum wage for such as child care or medical expenses. worker assigned to it. X 80 hours. 38 The People's Guide 2020 The People's Guide 2020 39 CalFresh Food • Comply with the requirements of other members who are not Greater Avenues for Independence What Are The Penalties? eligible because of immigration Farmer's Markets That Accept CalFresh in LA County (GAIN) or a substitute program, status (you do not have to e.g., Refugee Resettlement When the work requiremets are in effect, provide information about family This is a partial list of farmers markets that accept CalFresh in LA County. Markets with a * offer the Market Program. if you quit a job without good cause, you members who are not applying Match program, where low income customers can get $5- $10 bonus dollars for fresh fruits and vegetables, can be cut off from CalFresh until you for CalFresh but you must report while supplies last. More markets: www.fmfinder.org correct the problem. The penalties get their income); You will be exempt from work registration * Adams & Vermont Wed. 2-6 pm *Gardena Sat. 8 am-1 pm. Norwalk Tue. 9am-1pm worse each time: • Get CalFresh benefits within 3 if you are earning at least 30 hours times 1432 W. Adams & Vermont (St. Agnes) 13000 South Van Ness. Alondra/Pioneer • The first time DPSS says you calendar days if you qualify for the federal minimum wage, or working at Alhambra Sun. 8:30 am-1 pm *Gardena(at Kaiser Permanente) Mon 9 Old L.A. (Highland Park) Tue. 3 pm-8 pm have not complied, you can Expedited Services. least 30 hours per week, or any one of the 100 S. Monterey & E. Bay am-2 pm 15446 S Western Gardena North Figueroa St. / Avenue 58 be denied CalFresh for at least • To get help filling out your following: *Altadena Wed. 3-7pm Glendale Thurs. 9:30am-1:30pm Paramount Fri. 9:30 am-1:30 pm one month; application or any other form • Under age 16 or age 60 or over; 600 W. Palm 100 Block North Brand Blvd. Progress Park, 15550 Downey Ave. • The second time, you can be • A student in school or training *Atwater Village Sun. 10 am-2pm *Harbor City @Kaiser Permanente Wed. 8 *Pasadena Tue. 8:30am-12:30pm denied CalFresh for at least If you need assistance, you may program at least half time; 3250 Glendale Blvd., Wells Fargo lot am-2 pm 25825 S Vermont Ave E. Villa & Garfield: three months; request a Reasonable Modification by: • Caring for a disabled person or *Baldwin Hills/Crenshaw Sat. 10am- *Historic Downtown LA Sunday 9 am-2 Pasadena Sat. 8:30 am-12:30 pm • The third time and after, you • verbally to any employee at a child under age 6; 3pm 3650 M.L.K. Jr. Blvd pm, 5th St. & Spring Sierra Madre & Paloma can be denied CalFresh for at DPSS office; • Receiving or applied for Bellflower Mon. 9 am-1 pm Simms Park *Hollywood Sun. 8 am-1 pm Pershing Square Wed. 9 am-1 pm least six months. • calling the ADA hotline at (844) unemployment benefits; *Boyle Heights: Livingwell Farmers Ivar between Selma & Hollywood *Pomona Sat. 7:30-11:30 am Only the person breaking the rules will be 586-5550; OR • Participating in certain drug Market Thurs 10 am-2:30 pm @ White *Huntington Park Garey Ave. & Pearl excluded from CalFresh, not the whole • submitting a written request or alcohol treatment and Memorial, 1720 E Cesar E Chavez Ave Wed. 9:30am-1:30pm *Rosemead Mon. 4 pm-8 pm household. If you are penalized for any or ADA PUB 2, Request for rehabilitation program; Burbank Sat. 8 am-12:30 pm Salt Lake Park, Bissell/Florence Ave 8838 E. Valley Blvd (April-Sept) reason, you can get back on the program Reasonable Modification to • Determined by DPSS to be 3rd St./Orange Grove Ave., La Puente Thurs. 3-8 pm, Martin Park *San Dimas Wed. 4pm-8pm if you become exempt from having to any DPSS employee. The form unemployable, due to a physical *Carson (at Kaiser Permanente) Wed 9 * Long Beach (Bixby Knolls) Thurs. 245 E. Bonita Ave. comply with the requirement for any of and the mailing address are at and/or mental disability; or am-1 pm 18600 S Figueroa St 3-6:30pm 46th St and Atlantic Ave *Santa Monica Sat. 8 am-1 pm the reasons listed above. http://dpss.lacounty.gov/wps/ • Participating in GAIN or a *Central Avenue (LA) * Long Beach (Downtown) Fri. 10 am- Cloverfield & Pico portal/dpss/main/programs-and- CalWORKs program. Thur. 12pm–5pm 4401 Central Ave. 4 pm , 5th st. on Promenade Sun. 9:30 am-1 pm 2640 Main Street “Good Cause” services/civilrights/ada • Participating in an Office of Cerritos Sat 8 am-12 noon 17870 Park *La Cienega Thurs. 2-7:30 pm *South Gate Mon. 10am-3pm “Good cause” for quitting a job or not Refugee Resettlement training Plaza Dr. @ Performing Arts Center 1835 S. La Cienega Blvd 4855 Tweedy Blvd. (inside parking lot at doing a work project includes events program *Dominguez Hills Tues 9 am-2 pm 1000 Lincoln Heights Wed. 3-8 pm South Gate City Park) beyond your control, including but not 1. Fair Hearing  E Victoria (Cal State DH campus) N.Broadway & Daly Studio City Sun. 8am-1pm Under CalFresh law, certain kinds of limited to: You have a right to a “fair hearing” if you *East Hollywood *Mar Vista Sun. 9am-2pm Grandview/ Between Laurel Cyn. Blvd./ Ventura Blvd employment are considered “unsuitable,” • Illness of yourself or a household feel you were unfairly denied benefits or Mon 3:30-7:30pm & Thurs. 3:30- Venice Blvd Torrance Tues & Sat. 8 am-1 pm 2200 so you do not have to accept these jobs to member who needs your care; unable to correct any mistakes with your 7:30pm, Western & Hollywood Red Line *MLK Campus Wed. 9 am-2 pm Crenshaw Blvd qualify or remain eligible for CalFresh/Food • Injury; benefits If you appeal within 10 days or Station 680 E 120th St *Wellington Square Sun. 9am-1pm Stamps. A job is unsuitable if one of the • Transportation problems; before the action takes effect (whichever *East LA Sat. 9 am-2 pm, *Monterey Park Thurs. 4 pm-9 pm 4394 Washington Blvd. following applies: • Inability to speak or write period of time is longer), in most cases 4801 E. 3rd 1950 Wilcox Ave. *West Covina 195 S. Glendora Ave • It does not pay the federal or state English; your benefits will continue until the matter *Echo Park Fri. 3-7:30 pm Motor Ave Sun 1- am-3pm, National & Sat. 8 am-1 pm minimum wage; • A household emergency; or is resolved. You have a right to look at 1125 Logan St. Motor *West LA @ Kaiser WEd. 9 am-2:30 pm • It is harmful to your health or • Lack of adequate childcare for your own case file and read a copy of the El Sereno Fri. 4pm-8pm *Newhall Saturday 8:30 am-12:30 pm, 6041 Cadillac Ave. unsafe; a child age 6 to 11. CalFresh program rules if you have a dispute Huntington Drive/ Maycrest Lyons & Railroad Whittier Uptown Fri. 8am-1pm • It is beyond your mental or physical with the county. If you need help, contact *Encino Sun. 8 am-1 pm17400 Victory *North Hollywood Saturday 10 am-2 pm, Philadelphia/ Bright (SW Corner) capacity, as documented by What Are My Rights? the Legal Aid Foundation of Los Angeles Blvd Van Nuys 5255 Bakman Ave *Wilmington Tues 8 am-2 pm, 470 medical evidence or information at (800) 399-4529, Neighborhood Legal Hawaiian Ave from other sources; Services at (800) 433-6251. • The daily commute is over 2 hours; You have the right to: Food Finders collect leftover food from • It forces you to resign from a union • Be treated with courtesy, grocery stores and restaurants for or prohibits you from joining a consideration, and respect, and 2. Lost or Stolen EBT Card Free and Low Cost Food redistribution to pver 400 agencies: union; not to be discriminated against; https://www.foodfinders.org/food-pantry- • Get help filling out your You must report a lost, stolen or • It forces you to break a strike or distributed most often include canned locator/ application or any other form, demagnetized card immediately to the EBT lockout; foods, rice, beans, bread, cereal, and fresh Westside Food Bank serves locations on the and to have an interpreter if 24-hour Customer Service Center (877) Food Pantries and Free • Adequate transportation is fruits and vegetables. West side of LA County: unavailable; needed at no cost to you; 328-9677. Once reported, the card will be westsidefoodbankca.org click on "Need • Be interviewed in a reasonable deactivated right away. This will prevent • If within the first 30 days of Meal Programs LA Regional Food Bank works with over Food Assistance" amount of time by the County anyone else from accessing the benefits registration, the job offer is not 600 agencies in LA County and operates when you apply and to have your on the card. A new EBT card should be Food pantries are places that give food within the member’s major field programs including food boxes for seniors, Other websites for food resources: eligibility determined within issued right away and may receive it by mail to people in need. Most food pantries are of experience; or distribution of fruits and vegetables, mobile • 211 referral line or 211la.org 30 days; within three business days. You can also volunteer private organizations that can • The working hours or nature of the food pantries, and backpacks of food for • www.1degree.org • Get a written notice when your visit any DPSS district office to request a make their own rules about who can be employment interferes with the children. Learn more and find programs • www.foodoasis.la application is approved, or replacement card. You can ask to speak served. Most of them are limited to serving member’s religious observances near you: denied, or when your benefits to a supervisor if the DPSS district office people in certain areas and for one to four or beliefs, for example, working • www.lafoodbank.org/get-help/pantry- Free meals including hot meals, soup, change or stop; denies you a replacement EBT card. If your times a month. They may require some on a religious holiday. locator sandwiches and other prepared foods are • Apply for and get benefits benefits are stolen, report it to DPSS right kind of identification and proof that you • www.lafoodbank.org/programs offered by many private volunteer groups for eligible family members, away and contact the Legal Aid Foundation are low income. Generally, food pantries and churches. The frequency of the meals even if your family includes of Los Angeles at (800) 399-4529. never have as much as is needed. Foods varies from daily in some places to once a month. To find out more about getting 40 The People's Guide 2020 The People's Guide 2020 41 Food meals or volunteering, contact 211or some Farmers Markets That Accept CalFresh of these agencies: Benefits: See previous page for partial list Senior Group Meals Where Can I Find WIC? The Burrito Project or use www.fmfinder.org. Many of these www.theburritoproject.org markets also participate in the Market Anyone age 60 and over can participate WIC Food on Foot (Hollywood) Match program (see following) in congregate meal programs, regardless WIC has over 100 local offices in Los www.foodonfoot.org of income. Spouses of participants can WIC (officially called the Special Supplemental Nutrition Program Angeles County located in neighborhood Hollywood Food Coalition www.hofoco.org The Market Match Program (operated in LA also get meals, no matter what their age. for Women, Infants and Children) is a nutrition program that helps shopping areas, health clinics, hospitals Hope-Net (Wilshire area churches, mosques County by Hunger Action LA , SEE-LA, pregnant women, new mothers, infants and young children under 5 and community centers. Some doctors or and synagogues) www.hopenetla.org Model Neighborhood Program, and Social There are about 200 sites for congregate years of age to eat well and stay healthy. WIC IS FREE - you will never clinics may refer you to WIC but even if Monday Night Mission www.facebook.com/ Justice Learning Institute) offers people meals throughout L.A. County. Some have to pay for any WIC services. they do not, you should call WIC. WIC mondaynightmission who receive CalFresh and at some markets programs are able to provide transportation staff will work with you to see if you are WIC up to $10 in bonus money weekly when to the meal site or can send meals home eligible to be on WIC. Community Gardens they spend $5 to $10 of their own money for people who are temporarily ill or Who Can Get WIC? What Are The Benefits? or benefits at the participating market.The homebound. Call the toll-free number below for more You can grow some of your own nutritious program will continue as long as funding information and to find the WIC office vegetables. You can garden in your yard, lasts. Markets offering the program are You can get help to locate a program • Women who are pregnant, breastfeeding closest to your home. indicated in the chart on the previous page. by calling (213) 738-4004 if you live in containers, in school–yard projects, and or just had a baby • An EBT card to buy healthy foods such Please call for more info: (213) 388-8228 anywhere in the City or County of Los in community gardens. There are over 85 • Women who have lost a pregnancy, or as low-fat milk, fruits and vegetables, whole (888) WIC-WORKS or visit fmfinder.org to see more markets Angeles. Participants cannot be required community gardens in Los Angeles County. suffered the loss of a newborn, or stillbirth grain foods, juice, eggs, cheese, cereal, (888) 942-9675 or new markets that have been added. to pay for meals. However, a contribution To find out where community garden space • Children under 5 years old (including dry beans and peanut butter. is available, or to get materials, seeds, and to help support the program is often foster children and children raised by Or visit: www.cdph.ca.gov/programs/ The Senior Farmers’ Market Nutrition suggested. Some group meal programs are advice on gardening, contact: others) • Information about nutrition and health wicworks Program provides low-income seniors with authorized to accept food stamps. LACC Green Bank • Low to moderate income – meaning to help you and your family eat well and vouchers that can be used to purchase (213) 362-9000 x 201. that your “gross income” (your income stay healthy. WIC participants are regularly fresh fruits, vegetables, honey and herbs LA Community Garden Council before taxes and deductions) is below the scheduled to attend meetings and talk with at Certified Farmers’ Markets (CFM). Meals for Homebound The New WIC Card http://lagardencouncil.org/ following: WIC counselors about healthy weight, good Some Senior Centers sites offer and Common Ground (626) 586-1981 snacks, smart food shopping, physical distribute these vouchers, usually Persons Community Services Unlimited Household Income Income activity and how to feed their families. www.csuinc.org beginning in May or June. Call (213) Meals on Wheels groups deliver meals Size Annually Monthly WIC is changing from a paper voucher 738-4004 for a list of locations.WIC Composting: LA Compost regularly to those who are homebound. • Support and information about system to an EBT card, similar to the offers similar vouchers to families with www.lacompost.org/ Each group sets its own rules about how 1 23,107 1,926 breastfeeding. You can share your concerns CalFresh program. This will happen in children age 5 and under once per year. LA City Sanitation Department: many meals will be served and about the 2 31,284 2,607 with WIC counselors and other mothers. In 2020 in Los Angeles County. lacitysan.org/compostworkshops days and times that meals are available. 3 39,461 3,289 some WIC programs, breastfeeding women Revolutionary Autonomous Communities Most programs require some evidence that 4 47,630 3,970 can visit WIC any time they have a question, • The WIC card is a different card from (RAC) distribute fruits and vegetables participants are unable to cook or shop 5 55,815 4,652 a problem or need support. Some WIC sites the CalFresh card. Fresh Fruits and free at MacArthur Park on Sundays due to illness, frailty, or disability. Some 6 63,992 5,333 also have Breastfeeding Peer Counselors • from 10 am to 5 pm, SW corner programs can provide for special diets. You 7 72,169 6,015 and Breastfeeding clinics that can help • Download the WIC app on your smart- Vegetables at Low Cost of Wilshire Blvd and Park View Ave cannot be required to pay for meals if the 8 80,346 6,696 mothers with extra breastfeeding support. phone’s app store. Search for “Cali- program is federally funded, but sponsoring fornia WIC”. This will enable you to log LA Community Action Network Organic groups will ask for a small contribution. For each additional household member, • Extra food for women who fully in and use more of the app’s feature. Stand & Community Marketplace: LA Food Forward Produce Pick-Ups provide Some meals-on-wheels programs are add: breastfeed their babies for a whole year. • fresh fruits and vegetables, free of charge, CAN, 838 E. 6th St Thursdays 10 AM-2 authorized to accept food stamps. To find +8,177 +682 • The WIC Card Video will show you how PM. Very low cost organic fruits and to families, individuals, and communities out about meals-on-wheels anywhere in • Help in finding health care and other to use your new WIC card at the store, vegetables. Free delivery in Skid Row. facing challenges in getting fresh produce. Los Angeles County, call (213) 738-4004. This chart is accurate until June 30, 2020. community services. check your balance and more. Go See foodforward.org/about/produce-pick- If you are pregnant, add 1 to the number to www.myfamily.wic.ca.gov to play Village Market Place operated by Community ups/ for an updated list. Currently (January Project Angel Food is a private agency that of people in your household. • Checks for iron-fortified infant formula the video. Services Unlimited has produce for 50% 2020) the program operates: delivers free hot meals to homebound and cereals for babies. WLCAC, 10950 S Central Ave, Los Angeles, off for EBT shoppers: 6569 South people with AIDS and other illnesses. They You also qualify for WIC if your household Vermont Avenue, Los Angeles, CA 90044. CA 90059 Every 1st and 3rd Wednesday have same day service in Venice, East receives CalFresh, CalWORKs or full • Vouchers to buy fruits and vegetables www.csuinc.org of the month at 12:00 pm Los Angeles, Pasadena, North Hollywood, Medi-Cal. at famer markets. Coupons are John C. Fremont High School, Towne Ave at Silver Lake, and South Central. limited. Ask about the Famers’ Market Everytable: preares healthy, balanced 79th St,Los Angeles, CA 90003 Call (323) 845-1800 for meals. Nutrition Program (FMNP) vouchers. Every 2nd and 4th Wednesday of the month meals at low cost . www.everytable.com 12:00-4:30 pm Locations: Project Chicken Soup (PCS) prepares and Morningside High School, 10500 Yukon Baldwin Hills 3650 W MLK Blvd LA delivers free, nutritious, kosher meals to Ave,Inglewood, CA 90303 Every 3rd Friday South LA 1101 W. 23rd St. LA people in the greater Los Angeles area of the month at 3:00 pm Cal State LA 5151 State University Drive living with HIV/AIDS, cancer and other Simi Valley Community Garden, 1636 Compton 253 E. Compton Blvd serious illnesses, and who are unable to Sinaloa Rd,Simi Valley, CA 93065 Watts 1633 E. 103rd St. prepare or access their own meals due to Every 4th Tuesday of the month 2:00- their health status. Anyone living outside 4:00 pm the service delivery area may come to the kitchen to pick up meals. To apply visit: www.projectchickensoup.org or call: (310) 836-5402.

42 The People's Guide 2020 The People's Guide 2020 43 Child Nutrition 2. Apply Online You can apply online using Your Benefits Child Nutrition Medi-Cal Now!, or Covered California.Your Benefits Now! is a website for Los Angeles County of the adult signing the application. If you afterschool program to recieve supper. For Medi-Cal is California’s program that offers free or low-cost health coverage for residents to apply for and view their CanSCHOOL My Child BREAKFAST Get Free or do not have a Social Security Number, just more information see cafe-la.lausd.net or California residents who meet eligibility requirements. The federal name for the benefits online. Visit: www.dpssbenefits. write “none”. You are not required to have call (213) 241-6422. program is Medicaid.Medi-Cal covers low-income children and adults, families, lacounty.gov AND LUNCH a Social Security Number or apply for a pregnant women, seniors, and people with disabilities. Covered California is a statewide Low Cost School Meals? number or give a reason for not having one. marketplace where you can shop online or All low-income students are eligible for Free Summer Lunch for MEDI-CAL INFORMATION: (877) 597-4777 over the telephone for insurance coverage. for free or very low-cost school meals, Sometimes the school asks for proof of The state and federal government fund Immigration Status Visit: www.coveredca.com or call regardless of immigration status. Children your income. All information gathered is Kids Medi-Cal. There are many Medi-Cal (888) 975-1142. who eat breakfast and lunch at school confidential and cannot be shared with programs with different rules. Depending California children under 19 can get learn better and are usually sick less than other government agencies. on which program you qualify for and how All children and teens ages 18 and under full-scope Medi-Cal regardless of their 3. Child Health and Disability other children. All public schools and If the information you give on the much money you make, Medi-Cal may pay  can eat free, nutritious meals during the immigration status. Most legal immigrants Program (CHDP) “Gateway” some private and parochial schools offer application shows that you qualify, your for all your medical expenses or you might summer or any time when school is out can get Medi-Cal to cover all their medical subsidized breakfast and lunch programs. child can begin receiving free or reduced- have to pay a share of the cost when you through the Summer Lunch Program. No and health care needs. Survivors of Children who receive a CHDP visit are price meals immediately. access health care services in a particular application or other kind of paperwork is domestic violence or those in the process screened for temporary eligibility for Medi- Some schools offer free meals to all Reduced-prices are set by the school month. If you have Medi-Cal with a share required. Meals and snacks are served of adjusting their legal status might also Cal. If a child is eligible, he/she is pre- students, regardless of family income. district, but the law states that breakfast of cost, you may qualify for reduced cost at schools, parks, and recreation centers. be able to recieve Medi-Cal. (See page 64 enrolled in temporary, full-scope Medi-Cal cannot cost more than 30 cents and lunch insurance through Covered California. Some parks operate year-round and can Guide for Non-Citizens). at no cost for up to 60 days (for the month Many schools offer breakfasts in the not more than 40 cents for reduced price feed your children when they are “off-track” of the visit and the month after) See pg. classroom, at recess, or on the bus. meals. The district can charge whatever Can I Get Medi-Cal? from year-round schools. If you are in the U.S. and have Deferred 52, "Child Health and Disabilty Program". it wants for full price meals. The Summer Lunch Program is located in Action for Childhood Arrivals (DACA) Your child qualifies for free or reduced- areas where at least half the children qualify status, you can qualify to receive full price meals if your gross family income per Recent changes in the law require schools 4. Deemed Eligibility for Infants for free- or reduced price-meals in school. You can get free Medi-Cal if you have low Medi-Cal benefits .  month (income before taxes or deductions) to offer free drinking water and to increase However, any child under 19 can eat there income and are a California resident (which is below these levels: the amount of vegetables and fruits Infants who are born to mothers who were free regardless of where they live or their means live in California.) Adults aged 19 If you are undocumented, and a California available. receiving Medi-Cal at the time of birth can family’s income. If the child is physically to 64 who have income below 138% of resident, and meet other Medi-Cal get Medi-Cal benefits up until the age of handicapped, the age limit is 21. poverty (see chart on page 52) qualify for requirements, you may qualify to get Family Reduced Parents can improve the cafeteria programs one, regardless of any increase in income free Medi-Cal. Your immigration status restricted Medi-Cal benefits, Restricted Size Free Meals Price Meals in many ways. Eat at school with your child, for their family. At age one, an eligibility Some residential or day camps and will determine if you get full Medi-Cal Medi-Cal means that you can get Medi-Cal encourage your child to eat breakfast and evaluation form must be completed. homeless shelters offer the program, but or restricted Medi-Cal Pregnant women to pay for emergency services, pregnancy- 1 $1,354 $1,926 lunch at school, talk with your school’s However, you must contact DPSS when your you may have to fill out an application. and people with a diagnosis of breast or related care, family planning, kidney 2 $1,832 $2,607 principal about moving breakfast in the baby is born or use a “Newborn Referral cervical cancer may qualify for Medi-Cal dialysis, and long term care services. 3 $2,311 $3,289 classroom, and ask the food services Form” or go to a clinic with CHDP to start To find out where your children can eat at a higher income level. 4 $2,790 $3,970 administrators to participate in developing your child's Medi-Cal benefits (see #11 "If free when they are not in school: How Do I Apply? 5 $3,269 $4,652 the menus. you are pregnant", page 46). For questions 6 $3,748 $5,333 call 211, Los Angeles County Infoline. Medi-Cal is divided into “MAGI” and “Non- or problems you may contact MCH Access 7 $4,227 $6,015 MAGI” Medi-Cal. In general, MAGI Medi- 2. Extra Food for Pregnant (213) 749-4261 or the Health Consumer 8 $4,705 $6,696  If you want to learn to start a free site in Cal includes: childless adults between 1. Get an Application Form Center of Neighborhood Legal Services at (Accurate until June 30, 2020) Students your area, call the California Food Policy the ages of 19 and 64 who are not blind (800) 896-3203. Advocates at (213) 482-8200. or disabled; pregnant women; parents/ • You can get an application form mailed caretaker relatives; and children up to 1. How Do I Apply? At many schools, pregnant and to you by calling the DPSS toll-free  age 19. Eligibility for these individuals is 5. Complete the Form breastfeeding students can get extra food number at (877) 597-4777.  What Are My Rights? based on reported income. Property and If you receive CalWORKs, CalFresh,or at breakfast or lunch, or an extra snack. To • You can get a Medi-Cal application at a resources are not counted under MAGI Help is available if you need it to complete the Food Distribution Program on Indian be eligible, the student must provide some DPSS Office. (See page 71 “Welfare The law says that children who get free Medi-Cal. Other individuals who are aged, your application. The Medi-Cal office must Reservations, the only information you written verification that she is pregnant Offices.”) or at many hospitals and or reduced-price meals cannot be treated disabled, or in a skilled nursing facility provide interpretive translation services need is your County case number, and all or breastfeeding from a doctor, nurse, clinics, whether they are private or differently than those who get full-price may be eligible under Non-MAGI Medi-Cal. and assistance if you have a disability children in your household automatically midwife, clinic, WIC or Cal-Learn program. county-run. meals. No separate lines, different meals Property and resources are counted under that makes it hard for you to complete qualify for free meals. Additionally, all • A few schools and clinics in Los Angeles or meal tickets, required work, or other Non-MAGI. All other groups of people who the application. Ask any employee for a children certified as homeless or in foster County help children and their families 3. After School Snacks and types of discrimination are allowed. get Medi-Cal qualify for a “Non-MAGI” "Reasonable Modification" or call the ADA care qualify for free meals.  apply for Medi-Cal. hotline at (844) 586-5550 If the worker Supper Program program and will have resources counted. • Visit a Certified Enrollment Counselor Ask the school, child-care sponsor, or needs more information, you will be given After school snacks are available at after (CEC). These counselors work for You should receive an application for the summer recreation program sponsor for a a list of necessary documents and a due school programs for free at many schools, People who receive Supplemental Security community organizations or insurance meal program in your own language at the “fair hearing” if you apply and are unfairly date to mail it back. A "return appointment" where more than half the students would Income/State Supplementary Payment brokers and can help you apply on line beginning of the school year or whenever denied. Also request the hearing if you is not necessary. qualify for free or reduced price meals. (SSI/SSP), Foster Care, and CalWORKs are or by mail. All CECs are certified by your child transfers. You can also ask for receive notice that your benefits will be automatically eligible for Medi-Cal benefits Covered California to help consumers one at any time from the school office, cut. By doing so within 10 days, your If you do not have all the necessary and don’t have to apply separately. in person. Visit www.coveredca.com/ because if your income goes down during The After School Supper Program is offered child’s benefits will continue until the documents, you or someone you know enrollment-assistance to find an the year, your child may become eligible. to students under age 18 and is available hearing takes place. may sign a statement explaining why You will have to list the total income of at 600 schools in the LA Unified School enrollment counselor near you or see not. You may be able to receive benefits your household, the names of household District. Students do not have to be the list of agencies on page 51. while you continue to gather the required members, and the Social Security number enrolled in either the school or or in the information. The Eligibility Worker should help you get some of your missing papers. 44 The People's Guide 2020 The People's Guide 2020 45 Medi-Cal Medi-Cal Give DPSS copies, not originals, of any provide information you have about the 10. Authorization for Service have trouble reaching your worker to tell the of Women's Health at (800) 824-0088. Adults aged 65 and older and some other parent such as an address or Social documents. Make a copy of the application under “Regular” Medi-Cal worker about the birth of your baby, some Depending on your age or immigration disabled people may qualify for "Non- for yourself! Then hand in or mail in the Security Number, to establish who your WIC offices and clinics have “Newborn status, you may get “full scope” (regular) MAGI" Medi-Cal. Under some programs, form. Get a receipt if you hand in the form. child’s absent father or mother is and Referral Forms” you can fax to DPSS. Or Medi-Cal or you may get time limited Medi- When you are not in a health plan, before only the income of the family unit being If you mail the form it is a good idea to whether that parent can provide the child you can get one yourself on the computer Cal for cancer-related services only 18 some medical services can be performed for given the Medi-Cal counts, not of others send it by certified mail. with medical insurance. at http://dhcs.ca.gov/formsandpubs/forms/ months for breast cancer and 24 months you the state has to give an authorization who may live in the house but aren't part Forms/mc330.pdf and download the form for cervical cancer. of the application. If you do not cooperate with DCSS, you for the service. This does NOT apply to called, “Newborn Referral." It is form 6. Provide Documentation emergency care, office visits, and most  will be denied Medi-Cal (except under number MC 330. An additional 18-month or 24-month drugs. It is the job of the doctor, pharmacist, Elderly (65 and older), blind or disabled certain conditions described below), period of coverage with a recurring breast DPSS Medi-Cal offices are now able to or other service provider, not the patient, persons can deduct: but your children do not lose coverage. You don’t have to provide a birth certificate or cervical cancer diagnosis, regardless electronically verify required information to get this state authorization . • $20 from any income Cooperation is not required if applying only or Social Security number until the baby’s of cancer location, is available to State- to determine if you can get Medi-Cal. If However, if the state denies or changes • $65 from earned income for the children. Pregnant women do not first birthday. funded BCCTP recipients whose original they are not able to verify some or all of the authorization, the state will notify • Half of any remaining earned income have to give information to DCSS until 60 period of coverage has expired. Individuals the required information, then you will you and your doctor. You can appeal any • Any health insurance premiums paid days after the birth of the baby. If you take your baby to a CHDP provider, with a recurrence must meet all applicable have to provide physical documentation unreasonable delay, denial, reduction, or by you. to them. The following items are required your baby can also get a card issued through eligibility requirements to receive an Some elderly or disabled people, even Under some circumstances you have good termination of care. (See pg. 67 "Hearings to determine if you are eligible. If you the “CHDP Gateway”(see pg. 52 Child additional period of coverage. Individuals though not receiving SSI, may get free cause for not cooperating. For example: and Complaints") for information about are eligible for MAGI Medi-Cal, you may Health and Disability Program. ) with a break in services may have to reapply. Medi-Cal if the countable monthly income • You are cooperating in good faith, but grievances and complaints. not have to show documentation of cars, . Call (800) 824-0088 for more information. is less than $1249 (an individual) or are unable to identify or assist in property or bank accounts if you are under 12. If You Are Disabled $1691 (a married couple, both disabled locating the other parent the age of 64. 11. If You Are Pregnant If you are disabled you may apply for regular 14. Retroactive Benefits or elderly). This is called the “Aged and • You are afraid of the absent parent, you • Identification with your name and Any pregnant woman can be “presumed Medi-Cal as an adult with income below Disabled Federal Poverty Level Medi-Cal or your children may be in danger, or current address on it. If you lack ID, eligible” at certain clinics and doctors’ 138% of the Federal Poverty Level. If you If you had medical, dental or pharmacy program." You cannot get free Medi-Cal you are a victim of domestic violence you can also fill out a form called “PA offices and given limited pregnancy-related want to be evaluated for the Seniors and services from a Medi-Cal provider in if your income is even a dollar over these • Rape or incest has occurred 853” and swear that you are who you Medi-Cal immediately called “PE Medi- Persons with Disabilities Medi-Cal program the three months before you applied for limits. Special income deductions and • You are planning to place the child for say you are, or documents to verify Cal" without proving pregnancy or providing you will need a disability determination. Medi-Cal, ask your worker for a form to exemptions apply, so even if you think adoption income or disability status may also information on property, car, or resources. To find out which program would be best apply for “retroactive benefits.” You can your income may be too high, you can serve as proof of identity. PE Medi-Cal will cover pregnancy loss or for you call: MCH Access (213) 749- request coverage for the 3 retro months apply and check with Health Consumer • Social Security Number or Card (or proof 8. Wait for Approval abortion, or will help you get early prenatal 4261 or the Health Consumer Center of during the application or you have up to Center at 800-896-3203 or Legal Aid of application for the card) only for care, lab tests and medication. You still Neighborhood Legal Services at (800) 12 months from the retro month to apply (800) 399-4LAW. those requesting "full-scope" benefits. Normally, the Medi-Cal office will approve have to apply for Medi-Cal if you want to 896-3202. for coverage. Both the paper and on-line • Proof of income (like check stubs, a or deny your application within 45 days of continue your Medi-Cal benefits. Even to application sites will ask you if you had Special low-cost Medi-Cal for working receiving it, except for the faster processes get full-scope Medi-Cal you have 60 days disabled persons: copy of your tax return, or monthly 13. If you are Diagnosed With medical expenses in the last three months. bank statements if you have direct for infants and children, described on pg. to provide the expected date of delivery  If you did, check Yes.If you were eligible If you are a disabled person with share deposit or a self-affidavit (statement 45. If the state must evaluate a disability, of the baby. Breast or Cervical Cancer for Medi-Cal during those three months, of cost Medi-Cal you may be able to get of income if you are paid in cash or the approval or denial can be delayed up to If you are a man or woman diagnosed with Medi-Cal may pay those bills. If you’ve cheaper Medi-Cal with a low monthly do not have any other way to prove 90 days. Call (877) 597-4777 or a legal When you apply for Medi-Cal during breast cancer or a woman diagnosed with already paid the bills and Medi-Cal covers premium if you are working. Your job income) aid office for help if you are not contacted pregnancy, you should add your spouse cervical cancer, you can get free Medi-Cal the services, your clinic, doctor, dentist, can be any job that pays you income, no • Proof that you live in Los Angeles County within 45 days about your Medi-Cal or any other eligible children to your case. immediately, and during the entire time or pharmacist must provide the refund to matter how small.This program is called (a document that has your name and application. If a caseworker determines If a pregnant woman has too much income you are receiving cancer treatment, if your you. If you have trouble getting a refund, the “250% Working Disabled Medi-Cal” an address on it) for each adult on that you are not eligible, or you get a Notice to be eligible for free Medi-Cal, she may monthly income is at or below 200% of the call The Health Consumer Center at (800) program. If you qualify, you will have to the application. of Action that you do not qualify, you can be eligible for a program called MediCal Federal Poverty Level through the Breast 896-3203 or (800) 896-3202. pay a monthly premium that goes up the • Proof of citizenship or acceptable appeal the denial of benefits (see pg. 67 Access Program (MCAP).MCAP also covers and Cervical Cancer Treatment Program more "countable earned income" that you immigration status for each person Hearings and Complaints). pregnancy, pregnancy loss or abortion, and (BCCTP). There are no resource limits for Income Limits have. These monthly premiums range on the application who has declared dental care. Call MCAP at (800) 433- this program. One of the requirements for from $20 to $250 for an individual and acceptable immigration status. If 9. The Medi-Cal Card 2611, or apply at www.coveredca.com or BCCTP is that you have no other health Your countable income determines whether $30 to $375 for a couple (both receiving you are a parent applying for children with one of the agencies listed on page 51. insurance including full-scope no share- or not you can get Medi-Cal for free or 250% benefits). Again, special income only, you do not need to submit proof Once you have been “approved,” your of-cost Medi-Cal or Medicare. Please refer whether you have to pay a “Share of Cost.” deductions and exemptions apply, so apply of your immigration status. permanent plastic Medi-Cal card is mailed If you are pregnant and have Restricted to DHCS website for information about the (You only pay a "share of cost" in months even if you think your income may be too • Vehicle registration (for non-MAGI to your address. It is called a “Benefits Medi-Cal, sometimes called Pregnancy BCCTP: http://www.dhcs.ca.gov/services/ when you actually use services.) high and check with the Health Consumer Medi-Cal only, if you are over age 65 Identification Card” or BIC. Each person Medi-Cal, you have the right to receive all medi-cal/Pages/BCCTP.aspx The different Medi-Cal programs have Center (800) 896-3203 or Legal Aid (see or have Medicare, and if ownership listed on your application will get one, medically necessary medical and dental different rules for how income is counted pg 69). of more than one vehicle is declared.) even if they aren’t eligible for Medi-Cal, benefits. If you have questions or problems To get on Medi-Cal right away (called and which deductions to allow. • Bank Statement if you are over age because if the family must pay a monthly with your coverage contact Maternal and “Accelerated Eligibility”), you must go to In general, adults under age 64 and 65, disabled, eligible for non-MAGI Share of Cost, the medical expenses of Child Health Access at (844) 868-0252 a provider who participates in this program children may qualify for what is called a Medi-Cal, or have Medicare every person listed on the application can to file an internet application. You should "MAGI" Medi-Cal program. The rules for be used to meet the Share of Cost. If you As soon as the baby is born call the DPSS state that you want the internet application these programs count the income of the 7. Cooperate with Child Support don’t get your plastic card by the end of customer service center at (866) 613- to serve as a Medi-Cal application so you person filing taxes in the house and some  3777 to report the name and birthdate will be eligible for the program for a longer dependents. For information call Legal Aid Services the month, or if you lose your card, contact the Medi-Cal office. If you have received to add the new baby to your family case period of time. (pg. 69) or the Health Consumer Center a Medi-Cal card in the past, do not throw record. The baby needs his or her own To find a health facility near you that (800) 896-3202. If one parent is absent, most people it away; you can use the previous card. card by the end of the month after birth. participates in this program or who will will have to cooperate with DPSS and a But, you should not have to fill out a new screen you for cancer, call the State Office county agency called the Department of Medi-Cal application for your baby. If you Child Support Services (DCSS.) You must 46 The People's Guide 2020 The People's Guide 2020 47 Medi-Cal Medi-Cal Include spouse or parent income, but that needs to be completed to redetermine Adults and children can get TMC for up to If a change occurs that impacts your ability Assistance Program not other people living in your house. eligibility. This is called the Annual Medi- one year. You can receive TMC more than to get Medi-Cal, DPSS must determine • Children who receive Medi-Cal through Share of Cost Then subtract the need level for your Cal Renewal. If you have Non-MAGI Medi- once in your lifetime, if you are receiving if you are eligible for any other type of the SSI Program AND are enrolled in family size on the chart on page 52. The Cal DPSS will send you the form. Medi-Cal, before sending you a notice California Children's Services (CCS) Household members that do not qualify CalWORKs. If your income goes down you balance is your monthly Share of Cost. For of action cutting off your benefits. They • People in an Indian Health Service for a free Medi-Cal program must pay, or can qualify again for regular Medi-Cal. more information contact Legal Aid (Pg. DPSS must give you at least 20 days to have to review your record for any missing Program. agree to pay, a “Share of Cost” for each When children are no longer eligible for 69). Adults under age 65 not receiving complete and return the form. If you don't necessary information. DPSS can send you • Pregnant women during their month that they have a medical expense. TMC they should be screened for the Medi- Medicare, whose family income is over return the completed form, DPSS will send a form that only asks for the information Presumptive Eligibility period, or after Medi-Cal will then pay the rest of the bill Cal Targeted Low-Income Health Program. the Medi-Cal limit , should be screened for you a written notice of action that they will it needs; it cannot ask for information it they enroll in Medi-Cal, depending on for covered services that month. Covered California. Many adults under age reduce or stop your Medi-Cal benefits. If There are no “resource” or property limits already has or does not need to determine their income level. 65 with share of cost have it by mistake. your form is incomplete, DPSS must first whether you are still eligible for Medi-Cal. Medi-Cal recipients who cannot enroll in You do not have a Share of Cost if: for TMC. TMC requires regular status If you have a share of cost call the Health try to contact you by telephone and writing a Medi-Cal Managed Care Health Plan : • You are in one of the groups that receive reports to be submitted. The report form Consumer Center (800) 896-3202 to find to get missing information before it stops • People who get Medi-Cal only for free Medi-Cal (such as those getting is MC 176 TMC. out if it is a mistake. or reduces your benefits. The form and emergency and pregnancy related CalWORKs, SSI, foster care, adoption . 8. If You Move verification requested must be provided Income Limit for Transitional Medi-Cal services (restricted Medi-Cal) assistance, or MAGI Medi-Cal) • Recipients with a Share of Cost, 3. Share of Cost if you are over within 30 days. If you send in your form # in Family Gross Income Limit Be sure to report your change of address • Your countable income is below the restricted Medi-Cal or who also have 65, blind or disabled within 90 days of being cut from Medi-Cal 1 $1,926 to your eligibility worker. Keep using your limit in the chart on page 52. one of the following; private insurance, (due to failure to complete redetermination 2 $2,607 Medi-Cal card. If you move to a new county, To find out your monthly Share of Cost, or provide verification) and that information or CHAMPUS PRIME HMO. If you have Medi-Cal with a Share of Cost, 3 $3, 289 report the change to DPSS and also to the start by adding your earned and unearned show you were still eligible, DPSS must your Share of Cost starts over every month. 4 $3,970 welfare office in the new county within income, and subtract $20. Then subtract restore Medi-Cal benefits without making You don’t have to pay anything in months 5 $4,652 10 days.The counties should manage 1. Fee-for-Service (Regular Medi- the need level amount for your family size in you reapply. that you have no medical expense. You 6 $5,333 the transfer of your case. If you move to Cal) the chart on page 52.For more information 7 $6, 015 another county you may also have to change can use your past medical bills and the contact Legal Aid (Pg. 69) IIn regular Medi-Cal you can use any doctor, medical bills of family members listed on 2. Reporting Changes for Adults (Accurate until May 31, 2020) your managed care plan. To change your clinic, hospital, pharmacy or other provider your application to meet your Share of plan call Health Care Options at (800) willing to accept Medi-Cal. If your doctor Resource Limits Adults must report to DPSS any significant Cost, including unpaid bills that medical 430-4263. or clinic takes Medi-Cal they cannot bill changes that may affect their eligibility 5. Four Month Continuing providers are trying to collect from you. you for any Medi-Cal covered services as Resources and property are not considered within 10 days after the change. You Medi-Cal You cannot count the same billed item or long as you have Medi-Cal coverage. If in the eligibility determinaton for MAGI must quickly report to your worker if you 9. If You Were Billed Twice for a service twice, but you can carry the balance  your doctor or clinic does not take Medi- Medical, but they are counted for Non- move, begin making more money (or less If an adult loses CalWORKs because Medi-Cal Covered Service of an unpaid bill over to later months if a Cal, you must tell them that you have MAGI, and must not exceeed the limits, money), someone moves in or out of your he or she starts receiving more child or bill is for more than your Share of Cost. If Medi-Cal before you get care. A provider based on family size , as shown below: home or you are pregnant. Even if you spousal support, he or she can be eligible The doctor or health service provider cannot your income goes down, tell your worker cannot accept your Medi-Cal for some part report a change that hurts your eligibility, for free Continuing Medi-Cal, regardless bill both you and Medi-Cal for the same so that your “Share of Cost” will go down. of your care and then charge you money # in Family Resource Limit you have important rights before the DPSS of income, but just for four months. It care. If you think your doctor has billed and refuse to bill Medi-Cal for other parts 1 $2,000 cuts your Medi-Cal. is important that you submit a change you unfairly, you should contact the Health of your care, unless that provider does 2 $3,000 reporting form explaining why you are no Consumer Center at (800) 896-3203 or 1. Share of Cost for Children not provide that service under Medi-Cal. 3 $3,150 3. Losing Welfare Does Not Mean longer eligible for CalWORKs to help make Legal Aid (800) 399-4529. For example, a doctor cannot accept your 4 $3,300 sure you get Transitional or Continuing Some children whose family income is too That You Lose Medi-Cal Medi-Cal for your prenatal care but then 5 $3,450 Medi-Cal. The children’s free Medi-Cal high for free Medi-Cal can get Medi-Cal 10. Lost or Stolen Cards refuse to bill Medi-Cal for your blood tests with a Share of Cost. (These families may 6 $3,600 If you leave CalWorks due to a sanction, continues until their next scheduled annual time limit, or make too much money, you do and try to charge you. qualify for an Advanced Premium Tax Credit 7 $3,750 redetermination. Notify your worker and a replacement card not lose Medi-Cal. If you lose your Medi-Cal under Covered California: see "Health Care 8 $3,900 will be sent to you. If there is a medical after you leave welfare, contact your worker Law" page 53.) 9 $4,050 6. Former Foster Children emergency, you may receive a written notice 2. Managed Care (“Health Plan”) to find out how to get back on Medi-Cal.  An increase in income is not counted for 10 or more $4,200 of eligibility at your welfare office. The If you need further help, call the Health Medi-Cal requires that persons eligible children up to age 19 who are on no-cost If you were in Foster Care on your 18th doctor can also look up your eligibility using Consumer Center at (800) 896-3203 or to Medi-Cal with no share of cost join a Medi-Cal until their next scheduled annual The home you live in, furnishings, personal birthday, you may be automatically eligible your social security number and birthdate. redetermination. So, even if the child’s items, and some non-term life insurance Legal Aid for help and advice. for free Medi-Cal until you turn 26. To managed care plan. Some exceptions policies don’t count. For "Non-MAGI" apply. When you join a health plan, you parents start making more money and the 4. Transitional Medi-Cal (TMC) enroll, you can contact the Former Foster parents have to start immediately paying Medi-Cal, one car does not count. There Youth Unit at (626) 313-5503 and (626) How Do I Choose My Care? must see the doctors, pharmacists and hospitals that are part of your plan. You a Share of Cost as a result, the child still are other exemptions if a vehicle is used You might be eligible for up to one year of 313-5505. If you lose Medi-Cal, call the must select a health plan and a primary receives Medi-Cal for free until their next as part of employment and for transporting free (no Share of Cost) Medi-Cal (called Alliance for Children’s Rights (213) 368- care provider that is in the health plan. annual redetermination. Children whose a family member with a disability. Transitional Medi-Cal or TMC) if you lost 6010 or the Health Consumer Center at There are two ways to receive your medical Unless you have an emergency, you must family income is over the Medi-Cal limit CalWORKs or MAGI Medi-Cal for Parents (800) 896-3203 for assistance. care under Medi-Cal: ”Fee for service” get approval for most of your care from your should be screened for Covered California. and Caretaker Relatives because you (regular Medi-Cal), or Managed Care Staying On Medi-Cal primary care provider. The health plan will Many children with share of cost have it started to work and are earning too much (Health Plan). These are also called HMOs 7. Keep Medi-Cal until DPSS receive money each month for your health by mistake. If your child has a Share of money.  (Health Maintenance Organizations). Most Proves You Are No Longer care even if you don’t get services. The Cost call Health Consumer Center (800) if you are eligible, during the first six months Medi-Cal participants must enroll in a health plan is responsible for providing 896-3202 to find out if it is a mistake. 1. Once a Year Eligibility Form of TMC you and your family qualify for free Eligible Health Plan. Health Plans must provide  or making arrangements for you to get all Medi-Cal no matter how much income all the same benefits provided by fee-for- Medi-Cal covered services. You should be People receiving Medi-Cal need to renew you have. After that, you remain eligible DPSS must send you a written Notice service Medi-Cal. 2. Share of Cost if you have "Non- contacted for an appointment to see your  their Medi-Cal every 12 months. If you for TMC for the remaining six months if of Action at least 10 days before it MAGI" Medi-Cal doctor within four months of joining the have MAGI Medi-Cal DPSS will try to your income is not more than the limits discontinues, denies, delays or reduces Medi-Cal recipients who may, but do not health plan. You can contact Health Care To find out your monthly Share of Cost, automatically renew your Medi-Cal. If they in the TMC chart and if you comply with your Medi-Cal benefits. (See pg. 67 have to, enroll in an Health Plan include: Options (HCO) at (800) 430-4263 to enroll start with your gross monthly income. can’t they will send you a form in the mail the reporting requirements. Hearings and Complaints). • Children in foster care or the Adoption or change plans. 48 The People's Guide 2020 The People's Guide 2020 49 Medi-Cal Medi-Cal It is very important to consult with any After you are in a health plan, you may The state is now making it very difficult You can also find information online at To apply, go to a DPSS office and tell You can also call the Central Help Line / health care provider you already have and still use your Benefits Identification Card to get medical exemptions . The state will http://www.dmhc.ca.gov/ them you want Minor Consent, or there Customer Service Line (877) 597-4777 want to keep seeing before choosing a (BIC) to get family planning, dental, and instead ask the plan to offer the doctor a You can call (800) 400-0815 if your health may be a DPSS Worker at the site where They will help you with things like: plan. You should also ask if you can keep mental health services outside of the health “Continuity of Care” contract with them plan gives you problems. If your health you are receiving care. You will have to • General information on Medi-Cal going to the clinic, pharmacy and hospital plan. For questions contact Legal Aid (pg. for at least a year. Even if your doctor plan is denying you care because it does fill out a new short form each month you • Direct number of worker that you want. 69) or the Health Consumer Center (800) does not want to work with the plan, they not think it is medically necessary, but you need treatment, except for mental health • Case number (if caller is on the case) 896-3202. may sign a contract to work just with you. disagree, you can ask for an independent services. For that, you need a letter from a • Card number (if caller is on the case) You and your other family members may You may need an advocate to assist you medical review which is done by a group mental health professional explaining that If caller has moved and needs to get Medi- choose to join the same health plan and and your doctor. See “Good Advice" (pg. of doctors and professionals who do not you meet certain conditions for getting Cal in another state, city or county – they 3.Dental Care chose the same doctor, called a “Primary  69) for advocate listing. work for your health plan. mental health services and how long you can tell you if you have an active case in LA. Care Provider” (PCP), or you can choose will need treatment. You will still have to Dental care comes withMedi-Cal and is different health plans and PCPs. You have the right to ask for a fair hearing. complete the short form each month to fee-for-service in Los Angeles unless you You and your doctor must fill out a form Where Can I Apply? called "Request for Medical Exemption (see page 67 "Hearings and Complaints.") update your eligibility. information. choose to join a dental plan. You don’t get Once you select a health plan, you will be From Plan Enrollment" (which is in the While waiting for a state hearing, the health a separate dental card. In fee-for-service, mailed a plastic health plan membership packet that you get in the mail) and send plan must continue to provide medical If you already get Medi-Cal through your Individuals can apply online at Your Benefits you must get all your dental services from a card to use when you need medical it to the state. Do this before the date services to you, if you request the hearing parents’ case, you may already have a Now at www.yourbenefits.laclrs.org dental provider willing to accept Medi-Cal. services. Enrollment usually takes 30-45 you would have choose a health plan. If before the effective date of the intended plastic Medi-Cal card, but do not use it If you are in fee-for-service you can find a days. If you or your family need medical You can apply at county offices on page the state denies your exemption, file an action. for Minor Consent services. 71 and/or at any of the following agencies. dentist by calling (800) 322-6384 Monday care before you receive the health plan appeal. You should be able to stay in through Friday 8 am to 5 pm, or online card, you may use the regular State Medi- Lancaster, Northern LA, Palmdale: regular Medi-Cal while a decision is made at www.denti-cal.ca.gov. If you enroll in a Cal Benefits Identification Card (BIC), or 7. Mental Health Managed Care Tarzana Treatment Center (661) 726-2630 on your appeal.  How Do I Get Help on My dental plan, you will receive primary care if you are already in an health plan and Burbank, Glendale, San Fernando Valley, from the dentist you selected. If you are In are just switching plans, use your current Case? Santa Clarita, Northridge: Asian Pacific The exemption is good for up to 12 months. Mental Health services for Medi-Cal a dental plan and want to switch to fee for health plan until you are told you are recipients are provided through the Los Health Care Venture After the 12 months, you will get another (323) 644-3880 (Also East LA/Metro LA) service dental care call Health Care Options enrolled in the new one. The Customer Service Center currently packet in the mail to complete, or you Angeles County Department of Mental at (800)430-4263 for help. All pregnant provides services to 33 District offices with Tarzana Treatment Center (818) 342-5897 must request another Medical Exemption. Health. See page 55 "Mental Health." women on any kind of Medi-Cal are eligible People in the groups that may, but do services in multiple languages. Child and Family Guidance Center (818) You may call Heath Care Options if you for dental care, during pregnancy and the not have to, enroll in a health plan will CSC Local Telephone Numbers 882-3147 have questions, or you can call the Health postpartum period. automatically get a packet in the mail • (626) 569-1399 •(310) 258-7400 Northeast Valley Health Corp. Consumer Center at (800) 896-3203. Medi-Cal for Teens 4. How to Choose a Health Plan even though they do not have to join a • (818) 701-8200 (800) 696 -3842  plan. You should not be asked to make a If you are between 12 and 21 years old, you Toll Free Number:(866) 613-3777 Valley Community Clinic (818) 763-8836 6.Hearings, Grievances, and When you first enroll in Medi-Cal you will choice of a health plan when you apply or can apply for “Minor Consent Services” to Hours of Operation Monday through Friday, El Monte, Monrovia, San Gabriel Valley, get a packet in the mail from the state. at your renewal. People who are already in Leaving a Health Plan get free and confidential medical treatment excluding holidays, 7:30 a.m. to 5:30 p.m. Pomona: Citrus Valley Health Partners The packet will contain a “Medi-Cal Choice a health plan when they apply for Medi- without parental consent related to: (626) 851-2748 Cal should not get a packet in the mail. A representative from Customer service Form” that must be filled out with the If your health plan denies services or you • Drug or alcohol abuse (except methadone East LA, Metro LA: California Hospital Medical doctor and your health plan choice for You may be asked to attend a “Health Care are not satisfied with the services, you have treatment) can access your case instead of calling the Center (213-) 42-5537 Options” talk. You do not have to go. If • Sexually transmitted infections and workers directly. They will help you with each person in the family who is required many options. You can file a grievance Chinatown Service Center (213) 808-1700 to choose a health plan. Your packet you go, you do not have to choose a plan with your health plan. Your health plan the medications for them small changes and issues like KHEIR (213) 637-1080 will include a directory with some of the that day unless you want to. must tell you how to file a grievance. The • Pregnancy and abortion • Report change of address doctors, doctor groups, medical groups and health plan must resolve your grievance • Family planning • Telephone number changed West Side: Venice Family Clinic (310) 664-7509 health plan choices in your area. If you You will also receive a packet in the mail within 30 days, or less if you have an • Outpatient mental health (not overnight • Send replacement benefits cards don’t see your doctor you can call Health about dental managed care. Enrolling in emergency. If you are still not satisfied in a hospital) • Change in income (making more or less) South LA: California Hospital Medical Center (213) 742-5537 Care Options and ask for a county or other a dental plan is optional; you don't have complain in writing to the Department of • Sexual abuse • Need to contact or schedule an area directory, or just call your clinic and to enroll. If you choose not to enroll, you Managed Health Care HMO Help Center, If you are under 21 and living with appointment with worker Community Health Councils (Also East LA/ ask which plans they take. can still use your Medi-Cal card with IMR Unit, 980 Ninth Street, Suite 500, your parents, or temporarily away such • Add a newborn to an existing case Metro LA) (323) 295-5500 any dentist who accepts Denti-Cal to get Sacramento, CA 95814-2725. Their phone as in school, you may apply for Minor Southeast LA County: Fill out the “choice form” and send it dental services. number is (888) 460-2219, TDD (877) Consent Medi-Cal to cover these specific You will need your case number or your AltaMed (877) 462-2582 client ID number for them to look up your back to Health Care Options within 30 688-9891. Or you can go to their website services without your parents’ consent or South Asian Network (562) 403-0488 days. Keep the pink copy of the form for 5. Medical Exemptions and at www.hmohelp.ca.gov. knowledge. If you are a minor who is living case. The Client ID# is located on any  Medi-Cal notice of action in the upper right Human Services Assn. (562) 806-5400 your records. Mail the form in the postage Continuity of Care Mandatory participants in health plans can on your own you may complete a regular paid envelope provided, or send the form change to a different plan for any reason. Medi-Cal application. hand corner of the notice (the last line of St. Francis Medical Center (800) 603-9355 by certified mail. If you don’t complete Voluntary participants can change plans information after your name, case number, Carson, Hawthorne, Inglewood, Lawndale, Most participants must enroll in a health the form and return it within 30 days, the or can go back to regular Medi-Cal for Your parents won’t be required to give etc. In some cases, the customer service Lomita: Crystal Stairs 323-299-9295 plan; unless you apply for and receive a state will choose a health plan for you that any reason. To change or leave a health information about their income or resources representative may be able to look up your Long Beach: Dept. Health 562-570-7979 “Medical Exemption” in order to keep may not be convenient for you. plan, call Health Care Options at (800) or pay toward the medical services, unless case info with your name and date of birth. regular fee for service Medi-Cal. You may Pasadena, Altadena, Sierra Madre: Pasadena 430-4263 and request a “choice form.” you want Medi-Cal for services other than Public Health Department 626-744-6086 be able to get an exemption if you have To get a packet or more information, call those listed above. To look up your case online you will need a “complex medical condition” such as Health Consumer Center of Los Angeles Health Care Options at (800) 430-4263 If you want help with complaints and the Client ID # and a PIN number. You (800) 896-3202 pregnancy, kidney disease, diabetes, or (800) 430-9009. The TDD line for grievances call: DPSS won’t tell your parents or send letters should have received a PIN number on a HIV/AIDS, cancer, asthma, or multiple LAUSD – CHAMP Helpline (866) 742-2273\ hearing impaired is (800) 430-7077. If Health Care Consumer Center to your home without your permission. separate notice. If not you can look it up sclerosis, or receive skilled nursing Countywide Assistance: Health Consumer you have questions or problems call the (800) 896-3203 ‘’Minor Consent Services” are available with your case number and date of birth. Center (800) 896-3202 services at your home, AND if the doctor Health Consumer Center at (800) 896- Managed Care Ombudsman regardless of your immigration status Online, you will have updated information or clinic that treats you is not part of any MCH Access (Training and Troubleshooting, 3203 for assistance. You may also get (888) 452-8609 and cover more services than restricted on the status of your case. The website is available offered health plan and you enrollment (213) 749-4261 assistance in some DPSS offices. Department of Managed Care Medi-Cal. https://yourbenefits.laclrs.org would lose them if you joined a plan . (888) HMO-2219 Go Online to Find Help Near You: www.chigla.org 50 The People's Guide 2020 The People's Guide 2020 51 Child Health

MediCal Income Limits Free and Low Cost Health Care

# of Persons Medically Needy 100% FPL 109% 138% FPL 213% FPL 266% FPL Martin Luther King Hospital/Drew (Urgent Medi-Cal & Federal MAGI MAGI Pregnant Children 0-19 In an emergency, it is a legal and ethical • People who would have to pay more than duty for every clinic or hospital emergency 8.24% of their income for health insurance care and out patient visits only) Maintenance Need Poverty Level Medi-Cal: Medi-Cal women 1670 E 120th St. Level Parents & Adults room to provide emergency care, regardless • People with income below the state tax of immigration status or ability to pay. Know filing threshold (310) 338-1000 Caretaker 19-64 Los Angeles County/USC 1200 N. State St., Relatives your rights and ask for the help you need • A short coverage gap of three or fewer (Veterans see pg 33). Non-citizens with consecutive months LA 90033 (323) 226-2622 1 $600 $1041 $1135 $1437 $2217 $2769 restricted Medi-Cal coverage who live in • People with incomes below the threshold Olive View 14445 Olive View Dr., Sylmar L.A. County can apply for ATP or MHLA required for filing taxes 91342 (818) 364-1555 2 $934 (2 adults) $1410 $1536 $1945 $3002 $3749 to cover non-emergency care (see pg 54). • People who qualify for religious Rancho Los Amigos National $750 pregnant woman or exemptions Rehabilitation Center7601 E. Imperial adult/child Health Care Law • Undocumented immigrants Highway, Downey 90242 (877) 726-2461 3 $934 $1778 $1938 $2453 $3782 $4729 • People who are incarcerated The Affordable Care Act (also called • Members of Native American tribes Comprehensive Health Centers: 4 $1100 $2146 $2339 $2692 $4571 $5708 Obamacare) passed in 2010 : • Members of a health care sharing ministry Mid Valley 7515 Van Nuys Blvd. Van Nuys • Prohibits insurers from denying insurance • People who have experienced a severe 91405 (818) 947-0230 El Monte 10953 Ramona Blvd., El Monte 5 $1259 $2515 $2741 $3470 $535 $6688 to anyone with serious illnesses, including hardship (homelessness, bankruptcy, pre-existing conditions such as asthma domestic violence, and certain other 91731 (626)579-8463 and diabetes situations count as “severe hardship”) H. Claude Hudson 2829 S. Grand Ave., LA 6 $1417 $2883 $3142 $3978 $6140 $7668 • Prevents insurance companies from 90007(213) 744-4716 imposing lifetime dollar limits If you buy insurance through Covered Hubert Humphrey 5850 S. Main Street, LA • Allows young adults to be covered through California you may be able to get financial 90003 (323) 846-4104 their parents’ insurance until the age of 26. assistance to pay your premiums, or tax Long Beach 1333 Chestnut, Long Beach • Requires that many people purchase credits to help you afford it. Beginning in 90813 (562) 599-2153 health insurance if they are not covered 2020 you might get this assistance even Edward R. Roybal 245 S. Fetterly Ave., LA Health Care for Children by their employer, Medicare, Medi-Cal or if you did not qualify previously, or you 90022 (323) 780-2373 another insurance plan. can also possibly get more assistance if 1. Medi-Cal For Children 2.Child Health and Disability 3. California Children’s Services • Some parts of the law have been struck you did get it previously. You might get 2. Free/Low Cost Health Clinics Program (CHDP) down; some of the information about it assistance if you are below the following in Los Angeles County Children’s Medical Services (or California Children from birth up to 19 years of age may change in 2020. Please call (800) income levels: Children’s Services) case manages and may be eligible to full-scope Medi-Cal CHDP provides free early and regular health 300-1506 for updated information. Visit http://www.ccalac.org. Click on "Find provides health services for children up regardless of immigration status. exams for many low-income children up to Family members Income limit a Clinic". You can also go to https://www. to age 21 with eligible major medical 19 years of age; Medi-Cal eligible children If you feel like you are still being denied 1 $74,940 californiahealthplus.org/ and click on "Find conditions caused by accidents, diseases, Children under 19 years of age with family’s up to 21 years of age; and Head Start coverage, call one of the agencies listed 2 $101,460 My Health+ Center". Or call (213) 201- and congenital disabilities, whether or income below 160% of the Federal Poverty and State preschool children. There are in Good Advice (pg. 69.) 3 $127,980 6500, or (211). Level may be eligible to free or no cost no immigration requirements, however, not the children also have Medi-Cal. 4 $154,500 Medi-Cal. Undocumented children may qualify if -If you do not qualify for Medi-Cal and do 5 $181,020 visits are allowed based on a timetable 3. Dental, Eye Care, and Hearing or “periodicity schedule”, with some their parents live in Los Angeles County. not receive health care from your employer, 6 $207,540 Dental: Children under 19 years of age with family’s exceptions for physical exams needed For eligibility information, call (800) you can sign up for a health care program Eisner Pediatric and Family Medical Center income between 161% and 266% of the for school, for children in foster care and 288-4584. Service providers are available through Covered California. The website is For more information contact: (213) 747-5542 Federal Poverty Level may need to pay for problems that might occur between throughout the county. www.coveredca.com. Covered CA www.coveredca.com Harbor-UCLA Dental (310) 222-3493 a monthly premium of $13 a month per screenings. Children in Medi-Cal Managed (800) 300-1506 LA Free Dental Clinic (323) 653-1990 child, with a maximum payment of $39 Care can get more screenings than the Family income must be less than $40,000 If you are already getting insurance through (310) 393 7734 (TTD) USC School of Dentistry 1-888-USC-DENT per family with three or more children. state’s schedule allows. CHDP offers per year or may be greater if the child has your employer you do not have to change (1-888-872-3368) (See chart above.) physical exams, immunizations, vision and free Medi-Cal or their CCS related medical it unless you want to. Beginning in 2020 Free and Low Cost QueensCare Echo Park (213) 380-7298 hearing testing, lead poisoning testing, expenses are expected to be more than California residents must either have Vision: Children under 19 years of age with family’s nutritional check, teeth and gum check, 20% of the family's income. qualifying health insurance coverage, pay Hospitals and Clinics California Vision Foundation income above 266% of the Federal Poverty and some lab tests including sickle cell. a penalty when filing a state tax return, or 1-800-877-5738 Level may be eligible to Medi-Cal with a For more information call (800) 993-2437. There is no family income limit for children obtain an exemption from the requirement Share of Cost. (See page 48- Share of who need services to confirm a CCS-eligible to have coverage. Generally speaking the 1. County Hospitals and Clinics www.californiavision.org Cost for children for income limits.) medical condition; or were adopted with penalty will be $695 or more when you County Health Dept. (Services, Referrals to Hearing a known CCS-eligible medical condition; file your 2020 state income tax return in Clinics, or Complaints) (800) 427-8700 Agency on Deafness (323) 478-8000 For information on immigration status and or are applying only for services through 2021. The penalty for a depending child On-line: www.ladhs.org, click on “clinics” Hearing Aid HotLine (800) 521-5247 how to apply please see page 45 in the the Medical Therapy Program; or if they is half what it would be for an adult. A and then click on “Patient Information.” Hear NOW (800) 648-4327 Medi-Cal section. All children with family are Medi-Cal beneficiaries with no share typical family of four that goes uninsured Community Health Alliance of Pasadena income less than 266% FPL (see chart of cost. for the whole year would pay a penalty of County Hospitals: 330 W. Maple Ave., Pasadena, 91103 above) are eligible for full scope Medi-Cal at least $2,000. Harbor-UCLA 1000 W. Carson St., Torrance (626) 256-1600 regardless of immigration status. 90509 (310) 222-2345 The following people are exempt from this High Desert Health System (Out patient visits requirement : only) 44900 N. 60th St. W., Lancaster 93536 (661) 948-8581

52 The People's Guide 2020 The People's Guide 2020 53 Health Care Health Care Benefits at no cost to you include: or free care and you do not agree, ask to but will not cover inpatient Medicare County Mental Health also authorizes and How Do I Get Care if I • Preventive and primary care services meet with the worker’s supervisor within 10 deductibles and Medi-Cal “Share of provides Medi-Cal recipients with other Substance Use Treatment within 30 working days working days. If you were found ineligible Cost”. services to help them live and function • Many clinics and health centers to in the community, including “EPSDT” Don't Qualify for Medi-Cal? before, you may reapply. If you are unable • Foreign visitors with a valid visa can There are several hundred alcohol and drug choose from as your medical home services for children on Medi-Cal. to keep your screening appointment, call receive emergency services at County treatment programs all over LA County, • ID Card to let people know you are a The County provides free or low-cost health the worker immediately or you may be hospitals and clinics, but are not offering both outpatient and residential member of MHLA If you do not have Medi-Cal or other health services to people who can show proof billed for the full cost of any treatment entitled to ATP, Pre-Pay or MHLA for treatment. To find a program close to you, • Toll free member information line insurance, you can receive mental health that they live in L.A. County including you have already received. medical services. They may apply for call (888) 742-7900. You will reach the 24 hours a day, 7 days a week, even services from County Mental Health. You low-income people who are not eligible for the County’s Out of County Discount Department of Public Health Office of on holidays are charged a fee based on a sliding scale, Medi-Cal or who have medical expenses Even if you do not qualify for ATP, you still Payment Plan. Substance Abuse Prevention and Control • MHLA will automatically enroll you depending on your ability to pay. Therapists that Medi-Cal, Medicare, and private have a chance to pay a low-cost fee for (SAPC) for an appointment to find the right in ATP so you can get specialty care, can request that the fee be waived if the insurance will not fully cover. the outpatient services within seven days. 5.Cancer Detection Program: treatment program. If this is an emergency, hospital care, and emergency room  fee will cause stress and hardship. please call 911. Many alcohol and drug visits at a LA County hospital or clinic Every Woman Counts (EWC) Many people qualify for free care under treatment programs are full, so you may be For more information, please call My Health 3. Pre-Payment Plan the ” Ability To Pay” (ATP) plan or My EWC provides free mammograms for Developmental Services put on a waiting list. Program costs vary. LA Member Services (844) 744-6452. Health LA (MHLA). The Pre-Payment Plan is only available women age 40 and over and free pap Homeless Health Care (213) 744-0724 County hospitals and clinics also offer a at County clinics and hospitals. It covers smears for women over age 21. Your family provides treatment services for homeless ATP : If you get your care, at a county Children and adults who are developmentally payment program called “Pre-Payment”. cost of care but often does not cover income must be below 200% of poverty. persons. clinic, it’s best to use ATP. ATP pays for disabled due to Down’s Syndrome cerebral The county contracts with over 100 your prescriptions (however, you can get The services are provided at doctors’ Turning Point (323) 296-1840 alcohol all clinic and hospital care, including palsy, epilepsy, autism, have other community clinics called “Community emergency prescriptions, public health offices, clinics and hospitals all over Los and drug education program medicines, tests and lab work. You must qualifying conditions, or who are high- Partners” who provide free clinic care medicines, and medicines provided in the Angeles County. Call the Cancer Detection apply annually. If you don’t qualify for free risk children up to age 3, may qualify for for you if your income is low (see charts clinic at no cost). Program at (800) 511-2300. ATP you might qualify for low-cost ATP. services through Regional Centers. below.) The screener will figure out what you must If you qualify for free care, you should not You do not have to prove your income, Mental Health pay, if anything, for each visit. California residents who are undocumented be asked to pay any fee by a community family size, or resources if you pay the may be eligible. To apply call one of clinic, county clinic or hospital. You following standard fees within seven days The application process is only one If you believe you need mental health the listed Regional Centers and ask for should receive the same quality of care of treatment. But you do need to show page asking about family size and services, you should call the Local Mental “Intake.” If you are found not eligible for as those who pay. proof that you live in L.A. County. If you income. However, you don’t need to Health Plan’s 24-hour “Access Center,” at these services, they must explain why. do not pay these fees, you will be billed for bring documents to show proof of the (800) 854-7771, which can screen and Eastern Los Angeles Regional Center 1. Do I Qualify for Free Care under the much higher full amount cost of care: evaluate your request for mental health  information; you just sign a form stating (626) 299-4700 ATP or My Health LA? that what you say is true. services and can refer you to a mental Harbor Regional Center (Torrance) • $80 at all County Comprehensive Care health provider. County Mental Health (310) 540-1711 Centers, County Hospital Outpatient You can get free hospital and clinic care Later, random patients will be asked to authorizes and can provide treatment Frank D. Lanterman Regional Center Clinics, and Public Health Centers; for through MHLA or ATP if your gross monthly provide documents to prove income. Be including Medi-Cal “specialty mental (Mid-Wilshire area ) (213) 383-1300 prenatal visits, the first seven cost $60 income (after special deductions) is below sure to save your income documents for health services” for all Medi-Cal recipients. North Los Angeles County Regional Center and remaining visits are free the following chart: at least one year after you apply. ATP is (Chatsworth) (818) 778-1900 • $80 at County Comprehensive Health good for one year, and at the end of one San Gabriel/Pomona Regional Center Center Urgent Care Centers # in Family Income year you will have to apply again. (909) 620-7722 • $140 at County Hospital Emergency 1 $1,437 South Central L.A. (213) 744-7000 Rooms 2 $1,945 To apply for ATP, you must make an Westside Regional Center (Culver City) • $500 at Hospital Outpatient Surgery 3 $2,453 appointment for a financial screening at (310) 258-4000 Clinics 4 $2,962 a county hospital or clinic that has an Most Community Partner clinics also offer 5 $3,470 ATP worker. Sometimes you will be able a sliding scale for patients who don’t 6 $3,978 to be seen the same day, but you may qualify for free care. (As of 2020) have to wait. You do not have to wait for your financial screening to get care. If If your income is higher than these amounts you appear to qualify for Medi-Cal, you 4. What Else Should I Know? and you receive care at a County facility will be asked to apply and either get a you may have to pay a reduced rate for decision that you are not eligible or are If you have any questions about your care, services, depending upon your income. only eligible for restricted benefits before need referrals, or have a complaint, call an ATP application will be taken. the County Health line: (800) 427-8700. 2. How Do I Apply for MHLA or ATP? You can also call the Health Consumer Be very firm about your right to apply for Hotline:(800) 896-3202. You may be eligible for MHLA if: free care and be sure to ask for ATP at the • If you receive free or low cost medical • You are a Los Angeles County resident. county clinics. If it is your first visit to a care, your medicines are free. • You are 19 years of age or older county hospital or clinic, they should give • Non-citizens with restricted Medi-Cal • You are not pregnant. you a written notice regarding available coverage who live in L.A. County can • You have no health care coverage plans, including ATP, to reduce the cost apply for ATP or MHLA to cover non- • You meet monthly income limits. (see of your medical care. If you do not receive emergency care. above for income limits) this notice at your first visit, ask for one. • Before using ATP, you must use If the worker or the clinic screener you see any other medical benefits you tells you that you do not qualify for ATP have such as private insurance, or outpatient Medicare. ATP will cover your deductible for private insurance, 54 The People's Guide 2020 The People's Guide 2020 55 Health Care 2. Part B : Medical Insurance remaining 20%, an annual deductible of If you meet the eligibility guidelines for $183 (in 2020) and a 15% excess charge Medicare Part A, you will be eligible for Part B. if the provider does not take "Medicare In Home Supportive Services and Long Term Care The standard Part B monthly premium is assignment." Medicare is a federal health insurance $121.80.The premium is lower for those Doctors and other Part B providers who program . There are three parts to the accept Medicare assignment agree will assess the types of IHSS services you For information on how to request a enrolled prior to 2016. The premium is 1. In-Home Supportive Services program: “Part A” (hospital insurance), to charge no more than the Medicare  need and authorize an amount of time Fair Hearing about the number of hours higher if your income is $85,000 or more “Part B” (medical insurance), and "Part approved charge. This means that you can (IHSS) for each one. The assessment of need approved by the IHSS Social Worker, refer for an individual and $170,000 or more D " (prescription drug insurance). For be charged only for the 20% co-payment includes information given by you and, to the back of your Notice of Action. If you for a married couple. general information call (800) 633 and any unpaid portion of the annual Part The In-Home Supportive Services (IHSS) if appropriate, by your family, friends, misplaced your Notice of Action, call the If you have a low income and low resources, 4227. B deductible. Ask your provider if he or Program helps pay for services provided to physician or other health care practitioner. IHSS Helpline at (888) 822-9622 and ask the state may pay for your Medicare she will accept assignment. eligible aged, blind or disabled individuals, them to provide you with a copy. premiums under Medi-Cal or the Medicare including children, to enable them to You will be notified in writing, in a Notice Can I Get Medicare? Savings Program. remain safely in their own homes. IHSS is of Action, if IHSS has been approved or 2. Long Term Care 4. Part D Coverage considered an alternative to out-of-home Part D pays for outpatient drug coverage. denied. If denied, you will be notified of the If you are caring for someone that a doctor What is Covered? care such as nursing homes or board and To obtain Part D coverage, you must enroll reason for denial. If approved, you will be has recommended for 24-hour nursing care 1. Part A : Hospital Insurance care facilities. You may qualify if you:  into a Medicare Part D drug plan. There notified of the services and how many hours for a long period of time, call the Long You are automatically eligible for Medicare Medicare does not cover all types of health are two types of Part D plans: PDPs that per month have been authorized for you. Term Care District at (626) 854-4987 or Part A free of charge if you are one of the • Are blind, disabled, 65 or older; care needs, nor is it free of cost. It does only provide Medicare drug coverage and (626)854-4765. following: • Receive Medi-Cal or SSI; NOT cover custodial care in a nursing home Medicare Advantage Plans that provide If approved for IHSS, you must hire The State Central Registry at (800) 777- • You are 65 or older and are eligible • Live at home and need the services or at home, dental care, eyeglasses, and Medicare Part A, B and D benefits. There someone (your IHSS provider) to perform 7575 will give you three referrals to long for Social Security retiree benefits to remain there; hearing aids. For services that are covered is a standard Part D benefit package, the authorized services. You, the IHSS term care facilities. based on your own or your spouse’s • Do not live in an acute care hospital, by Medicare, you have to pay copayments. however, not all Part D plans are the same. consumer, are considered your provider's www.californiaregistry.com employment long-term care facility, or licensed employer. It is your responsibility to hire, • You are a federal employee who retired 1. Part A Coverage Each plan has its own drug formulary, cost community care facility; and  sharing requirements and restrictions on train, supervise, and if necessary, fire There is a difference between board and after 1982 and have enough quarters Medicare will pay for hospital care if a • Submit a completed Health Care coverage.If you are low income and need this individual. If you hire a provider care facilities and nursing facilities. Medi- of coverage doctor has decided that you need inpatient Certification form. help paying for your Part D premium and prior to being approved for IHSS and are Cal will pay for long term care in a nursing • You have been receiving Social Security care and the hospital participates in • If you receive Medicare but not Medi- drug co-pays contact Medicare and apply subsequently denied, you are responsible facility but not in a board and care home. Disability Income payments for 24 Medicare Cal, call Medicare to learn about for Extra Help: 1-800-772-1213 or online for paying the provider. Before you send someone to any kind of consecutive months You will pay a first day hospital deductible similar services (800) 633-4227 at https://secure.ssa.gov/i1020/start or long term care facility, you should visit • You are age 50 or older and are a of $1,340 (in 2020) if you use days 1 • call the Center For Healthcare Rights at : If you need assistance locating a provider, the places and inspect them thoroughly. disabled widow or widower who has through 60 in a benefit period. Services which may be authorized include (800) 824-0780 call the Personal Assistance Services If you are not happy with the referrals you received Social Security through your If you remain in the hospital for days 61 to (but are not limited to) personal care Council (PASC). The PASC is the Public can call again for more. For assistance with spouse for at least 2 years 90, you pay $335 per day and Medicare (such as bowel and bladder care, bathing, Authority for Los Angeles County. They finding a nursing facility or advocating • You have end-stage kidney disease, pays the balance. 5. Medicare Advantage HMOs grooming and paramedical services), meal  operate a registry to provide referrals for for a client in a nursing facility contact regardless of your age (you still If you need hospital care after the 90th A Medicare Advantage HMO is a health preparation, laundry, grocery shopping, IHSS consumers and providers. You may California Advocate For Nursing Home must have worked enough quarters, day, you draw on 60 extra “reserve” days insurance plan that enrolls Medicare housecleaning, accompaniment to medical contact PASC at (877) 565-4477 for more Reform at (800) 474-1116. however, even though you don’t need which are not renewable and can be used beneficiaries who have both Medi-care appointments and protective supervision information. to be 65.) only once. During that period you pay $670 Parts A and B. Medicare HMOs must for the mentally impaired. Services may • You have Lou Gerhig’s disease (ALS). each day and Medicare pays the balance. provide the same benefits as original sometimes be provided by a spouse or IHSS providers receive at least $12.80 (You still must have worked enough Medicare. Persons who have Med-icare by the parent of a minor, with some per hour effective July 2019. The State quarters, even though you don't need 2. Skilled Nursing and Hospice end stage renal disease (kidney failure) restrictions. of California issues the checks for provider to be 65.)  Services cannot enroll into a Medicare HMO. payments. You and your provider must When you join a Medicare HMO, you must After a three day prior hospitalization, IHSS applications are taken by telephone. complete, sign, date, and submit in the People who are not automatically eligible use the HMO for all of your medical care, Medicare pays for daily (five to seven days You, or someone calling for you, may apply timesheets, to verify that the work was for Medicare Part A may enroll voluntarily except for emergencies or urgent care when per week) skilled nursing and therapy by calling toll free from anywhere in L.A. done. Timesheets can be accessed 24 if you meet all of the following three you are out of the HMO’s service area. services in a Medicare certified skilled County at (888) 944-4477 or (213) 744- hours a day/ 7 days a week on line at requirements: Medicare pays the HMO a fixed monthly nursing facility. Medicare pays for the 4477. If you do not currently receive SSI etimesheets.ihss.ca.gov or telephonic at • You are 65 or older amount for each enrollee. or Medi-Cal, you will be automatically (866) 376-7066.worked. • You are a U.S. citizen, or a legal first 20 days in full and days 21-100 on referred to a Medi-Cal Office to be evaluated a copayment basis of $164.50 per day. alien who has resided in the U.S. 6. Other Information for Medi Cal eligibility when your IHSS Severely impaired persons may be eligible continuously for at least five years  Many people receive both Medicare and application is taken. for an advance payment to pay a provider. • You purchase both Parts A and B of Medicare pays for skilled nursing and Medi-Cal. (see page 45 “Medi-Cal”) Ask the IHSS Social Worker during the Medicare, or you purchase Part B only. therapy services in the home if you are People who have both programs do not Once you apply for IHSS, a Social Worker assessment for more information. You may not purchase Part A only. homebound and meet other requirements. will make an appointment to come to your There are no copayments for home health have to pay Medicare’s monthly premiums, deductibles, or co-payments when they see home to determine if you are eligible and For help with problems or questions, call If you meet these three requirements for services. a provider that accepts Medi-Cal. what services IHSS may provide for you. the IHSS Helpline at (888) 822-9622. voluntary Part A, the amount of monthly Medicare hospice services are for persons If you have both Medicare and Medi- Cal, Based on your ability to safely perform premiums you will pay will depend upon who are terminally ill (patients must be you should see health care providers that certain tasks for yourself, the Social Worker how many work quarters you have on record recertified as “terminal” after 210 days take both Medicare and Medi-Cal to avoid with Social Security. If you have between of hospice care). being charged any cost sharing amounts. 30 and 39 quarters, your monthly Part A If possible, show your insurance cards premium is $232. If you have less than 3. Part B Coverage  before you receive services. 30 quarters, your monthly Part A premium Part B pays 80% of “allowable” charges is $422. for a variety of outpatient care,.You pay the 56 The People's Guide 2020 The People's Guide 2020 57 Medicare Transportation A new law requires people who have both managed care plan doctors. The Medi-Cal • Always carry Medicare card with you Medicare and Medi-Cal to assign their plan is only responsible for paying your • Contact the Social Security office im- Can Cyclists Get Help? Can Drivers Get Help? 3. BlueLA Electric Car Share Medi-Cal to a managed care plan. You Medicare cost sharing and providing you mediately if you lose your card or BlueLA is an all-electric car sharing will also be given the choice to assign with non-Medicare covered benefits such don’t get one 1. Bicycle Repair 1. Low Cost Car Insurance service expanding to 40 stations, 200 both your Medicare and your Medi-Cal as non-emergency transportation. • Appeal any incorrect or unfair decision charging points, and 100 cars in Los These organizations offer guidance and Low income drivers in Los Angeles County to a Cal Mediconnect plan. If you do, about your Medicare benefits (see Angeles. Members have access to a usage of their shop tools and parts to bike can purchase special auto insurance for your Medicare and Medi-Cal will both be If your income is too high for free Medi-Cal page 68 “Hearings and Complaints”) network of shared electric vehicles 24 owners with broken bikes that do not have $637 a year. Call (800) 622-0954 or go to assigned to the same plan. If you don't you might qualify for a Medicare Savings For help with Medicare call hours a day, 7 days a week, at self-service the tools or resource to fix them. There's a www.mylowcostauto.com to find the agent want your Medicare assigned to a plan, Program to help pay your Part A or Part B Center for Health Care Rights locations in central LA. small donation for their help, but no one nearest you from the California Automobile you must NOT choose a Cal Mediconnect premiums. Contact the Center for Health (800) 824-0780 is turned away for lack of funds. Assigned Risk Plan (CAARP). You must plan, but you still must choose a managed Care Rights(800) 824-0780 Outside Los Angeles County call: verify your income with tax returns and How it works: care plan for your Medi-Cal. If you do this (800) 434-0222. The Bicycle Kitchen also show a valid driver’s license, current You have to enroll in BlueLA at https:// you do not have to go to the Medi-Cal You should also know the following: 4429 Fountain Ave, LA CA 90029 vehicle registration, and proof of ownership www.bluela.com/pay-less-and-drive- (323) NO-CARRO or (323) 662-2776 of vehicle. more-bluela-community-membership . http://www.bicyclekitchen.com To be eligible, you must live in LA County: The BlueLA Community Membership Transportation Other bicycle cooperatives can be found you must be at least 19 years old; and have is available to qualifying low-income at LA County Bicycle Coalition been driving for at least 3 years without individuals for $1 per month. You can County bus or rail routes, using buses, eligible to receive LIFE coupons. Please https://la-bike.org/resources/bike-co-ops/ losing your license; the car insured must qualify if you receive Tribal benefits, Help with Bus Fare mini-vans and taxis. Fares are distance- check with your City, County or school to be worth less than $20,000; and your CalWORKs, CalFresh, WIC, SSI, Medi- based and range from $1.80 to $2.70 for see if they offer any discounts. 2. Metro Bike Share household (in 2020) must have a yearly Cal, LIHEAP, Section 8, or participate 1. If You Are Disabled each one-way trip. Call to apply.  income below: in GAIN or REP, or if your income is  To apply for the LIFE program, first call The Metro Bike Share system makes below the following levels: one of the agencies that administers the # in household Annual Income All Los Angeles County transit operators, Dial-a-Ride (800) 439-0439 Shared rides bikes available to rent for short trips program.If you live in: Long Beach, Harbor 1 $31,225 including MTA, DASH, Foothill, Antelope for seniors 60+ and disabled in certain parts 24 hours a day, 365 days a year in # in household Annual Income Area, Gateway Cities or San Gabriel Valley, 2 $42,275 Valley, and all the city bus lines, honor a of the county. Costs vary but as low as 25 Downtown LA, Central LA, North contact: 3 $53,325 “disabled identification card”.To apply, or 50 cents in some areas. Call to apply. Hollywood and the Westside. 1 $31,550 Human Services Association 4 $64,375 call (213)680-0054. All applicants must Reduced Fare TAP card holders are 2 $36,050 (562) 806-5400 [email protected] 5 $75,425 pay a non-refundable $2 application fee eligible for discounted Metro Bike Share 3 $40,550 3. LIFE (Low Income Fare is Easy) If you live in other areas contact: and bring a current 1" by 1 1/4" full face 30-Day and 365-Day passes. Click here 4 $45,050 Program FAME Assistance Corporation Also, in the last 3 years you cannot photo (no hats, sunglasses or bandannas.) https://bikeshare.metro.net/reduced- 5 $48,700 You can save up to $24 on a Metro 30-Day (323) 870-8567 have:been responsible for an accident fares/ to apply for Reduced Fares. 6 $52,300 pass if your income qualifies you for Metro’s [email protected] involving bodily injury or death ; had To qualify you must show any one of the Once approved, discounts will apply 7 $55,900 LIFE (Low Income Fare is Easy) program. more than one property damage accident following: automatically at checkout. Low-Income 8 $59,500 Seniors and disabled persons can save $8, Visit the agency in person to complete in which you were at fault ; or had more • Medicare ID card (NOT Medi-Cal) Fare is Easy (LIFE) patrons are not college and vocational students $13, and an application. You need a California ID, than one point for a moving violation / You • California DMV disabled or disabled eligible for a Reduced Fare discount at K-12 students can save $10 monthly using proof of income and a TAP card. Call 866 also cannot be a college student claimed veteran placard certificate with a this time. To use the Bluecar: LIFE coupons. TAP TO GO or visit taptogo.net/vendors to as a dependent on someone else’s taxes current “valid through” date Reduced Fares are available for: Reserve a Bluecar in advance on the find a vendor that redeems LIFE coupons. • Proof of receiving either SSI or SSDI • Seniors (62+) mobile app or website, or walk up to LIFE coupons are accepted by:Antelope For more information or help call the LIFE 2. Help With Smog Check from Social Security Administration • Persons with Disabilities  any BlueLA location to pick up an Valley Transit Agency Culver City Bus hotline (213) 922-2378. • A certification on school letterhead • College / Vocational Student available car. Lines, Foothill Transit , LADOT, Long Beach The State’s Consumer Assistance Program signed by a Special Education K-12 Student (must be 16+ to ride Transit, Metro, Montebello Bus Lines, (CAP) provides financial assistance for low teacher that the applicant is a Special 4. Other Transportation Help Metro Bike Share) Tap your user card at any of the kiosks Norwalk Transit System, MTA, Santa Clarita income consumers whose vehicles don’t Education student in any LA County 30-Day Pass $5/month, and follow the instructions. Unplug the Transit, Santa Monica Big Blue Bus, and pass smog check. If you qualify they can school 365-Day Pass for $50/year. For both car. Use the built-in GPS for directions Torrance Transit. Help for Stranded or Runaways to Get help pay for repairs that will allow your • Part III of the application form, which passes, All rides 30 minutes or less are and drive without having to worry about Home: Runaways (800) 786-2929 car to pass. You must pay a copayment. is a one-page certification signed by free, $1.75 for each 30 minutes after. gas or parking.Park at a BlueLA location Adult riders, Senior/Disabled/, K-12 grade Also assistance with mediation between The program is limited to available funds. a health care professional. and plug the car to end your trip. students and full time College/Vocational runaways and parents. Don’t do any repairs until you are notified students are eligible if their incomes are that you’ve been approved. For information 2. CityRide and paratransit Rental Rate: $0.15 per minute / $9 per  at or below (limits for 2020): Air Travel Assistance for Patients and to apply call (800) 952-5210 hour (+9.5% tax) Needing Medical Aid: Angel's Flight West Or visit: www.bar.ca.gov For seniors 65+ or disabled. CityRide Rental period begins when you pick up # in household Annual Income (888) 426-2643 provides a book of coupons worth $84, a car, and ends when you plug in at a 1 $36,550 every three months. The cost is $21 ($9 BlueLA station. 2 $41,800 if you are receiving Medi-Cal or SSI). The Minimum charge is 15 minutes ($2.25). script can be used to buy bus pass, taxi 3 $47,000 rides, or to partly pay for dial-a-ride service 4 $52,200 for medical appointments. 5 $60,600 Los Angeles CityRide: (213) 808-RIDE (323) or (818) or (310) (808-7433) Children over 5 years old whose parents qualify are automatically also eligible to ACCESS (800) 827-0829 Shared ride receive LIFE coupons.Residents of cities/ service offering disabled persons curb- county areas and students of schools that to-curb rides within 3/4 mile of most LA already offer transit subsidies will not be

58 The People's Guide 2020 The People's Guide 2020 59 Utilities Life Support Device Discount: Discounts on program. Call Center's hours of operation water and electric service are offered to Can I Get Phone Help if I'm are from 8 a.m. to 7 p.m. (Pacific Time) customers who provide satisfactory proof Monday through Friday. that a member of the household regularly qualify for the energy efficient refrigerator. English (866) 272-0349 Utilities and Phone requires the use of an essential life-support Disabled? Spanish (866) 272-0350 device. Utility Bill Assistance 2. Total income for all persons in your 5. Help with Electric Bill TTY (866) 272-0358 household meets the following income The California Telephone Access Program Physician Certified Allowance Discount: guidelines: If you are unable to pay your bill by its provides special equipment you can get if You can get much more information If you are applying for CalWORKs, you may Discounts on water and electric bills due date, contact LADWP before the bill you are hard of hearing or have another including how to get a low cost cell be able to get “immediate need” money to are available to customers who provide Members Annual becomes overdue. They will work with you disability that makes it difficult for you to phone at: pay for your delinquent utility bills. (See verification by a state-licensed physician in Household Income in setting up a payment plan. If you visit use a telephone. www.californialifeline.com CalWORKs" What Else is Available" pg. 16) that a fulltime member of the household one of their customer service centers and Call English TTY line (800) 806-4474 or is being treated for certain life threatening 1-2 $ 33,820 pay half of your bill, you will receive a Voice: (800) 806-1191 If you are low-income and have overdue illnesses. or has a compromised immune 3 $ 42,660 two-week extension. gas or electric bills, call: system and needs an additional heating Can I Get Low Cost 4 $ 51,500 Low-Income Home Energy Assistance and/or cooling allowance Call 1-800-DIAL Can I Get Low Cost Phone 5 $ 60,340 You can also arrange to pay in installments. Program (HEAP) (866) 675-6623 DWP (342-5397). Internet? http://www.csd.ca.gov/Services/ 6 $ 69,180 Call the LADWP Special Collections Unit Service? 7 $ 78,020 at (800) 244-4458 before the bill is due FindServicesinYourArea.aspx Customers with a Teletype device hookup 8 $ 86,860 to make payment arrangements. California LifeLine is a state program that AT&T is offering low-cost wireline home (TTY) may call LADWP at 1-800-HEAR- Each additional add $8,840 provides basic home phone service at a Internet service to qualifying households: Catholic Charities (213) 251-3432 DWP (or 1-800-432-7397) to receive * Includes current household income from If you have a notice of termination from discount to eligible households. Energy HotLine (800) 342-5397 assistance regarding water or electric all sources before deductions the Department of Water and Power (DWP), • With at least one resident who Legal Aid (utility cutoffs) (213) 640-3881 service. Maravilla Foundation (323) 869-4500 call1-800-DIAL DWP (342-5397) and To apply for California LifeLine you must participates in the U.S. Supplemental Income guidelines effective until May ask about Project Angel Fund. Priority is call your home phone company and state Nutrition Assistance Program (SNAP) PACE Environmental Services: For a listing of other agencies that provide 31, 2020 given to those not eligible for other aid you qualify for the program as either (CalFresh) and (213) 989-3250 information and referral services to or assistance. If you do not receive your "Program-Based" or "Income-Based." • With an address in AT&T’s 21-state SoCal Gas General Questions and Assistance: customers in need, call 211. (800) 427-2200 2. Energy Saving Home water service from DWP, call your own service area, where they offer wireline  water district and ask them if they provide So Cal Edison Low Income (800) 736-4777 Improvements 1. Program-Based: home Internet service, and Utility Tax Unit (senior discount) any assistance for low-income customers. 6. Refrigerator Exchange • Without outstanding debt for AT&T fixed For qualified renters or homeowners  You can qualify for California LifeLine if (213) 978-3050 Internet service within the last six who meet certain income requirements, Program you or another person in your household West Angeles Center (323) 733-8300 The Los Angeles Department of Water months or outstanding debt incurred SoCalGas provides no-cost, energy-saving is enrolled in any one of the following and Power (LADWP) offers a residential The LA Department of Water and Power under this program. home improvements like attic insulation, public-assistance programs:Medi-Cal, Low Income Discount Program (LIDP) rate offers certain customers the opportunity to • If you are a California resident and at 1. Need Help With Your Gas Bill? door weatherstripping and minor home Low Income Home Energy Assistance  for customers within qualifying income replace their old, inefficient refrigerators Program (LIHEAP), SSI, Federal Public least one member of your household repairs. Other terms and conditions may levels. This rate reduces the cost of receives Supplemental Security Eligible customers of SoCalGas may receive with a new energy saving model. Housing Assistance or Section 8, CalFresh, apply. For more information, visit socalgas. electricity, water, and sewer services for Income (SSI) benefits you also a 20 percent discount on their monthly WIC, National School Lunch Program, com (search "Energy Savings Assistance the participants’ permanent, primary may qualify based on the same gas bill at their primary residence through • The customer must be a current CalWORKs. Tribal TANF, Bureau of Indian Program") or call (800) 331-7593. residence. requirements that apply to SNAP our California Alternate Rates for Energy participant in the LADWP residential Low Affairs, General Relief or Head Start (CalFresh) participants. (CARE) program. New customers who Income Discount Rate Income Eligible (Tribal Only) . 3. Heating Assistance for People The rates are generally available for families • Other eligibility requirements apply. are approved within 90 days of starting • The customer’s refrigerator must be at 2. Income-Based and individuals with annual incomes below Visit att.com/access for complete new gas service may also receive a $15 with Serious Medical Conditions least 10 years old and be at least 14.0 You can qualify for California LifeLine if the following levels: information and to apply. Or call discount on their Service Establishment cubic feet in volume. your total household income is at or less 1-855-220-5211. Charge. You will receive your discount once Regardless of income, a household with a • The outlet to which the refrigerator is than these income maximums: Members Annual your completed application is approved by member who requires more heat in winter connected must be grounded (3-prong) in Household Income You must access the application on the Southern California Gas Company (SoCal due to serious health conditions can qualify • The customer must be willing to give Household Size Annual Income website https://att.com/access and submit Gas.) for a Medical Baseline Allowance. This up (exchange) their old refrigerator to be 1-2 members $27,500 1-2 $ 31,800 the form online or via email. You may also There are two ways to qualify. can provide additional heat without an environmentally recycled 3 $31,900 3 $ 37,400 print the form and send via fax or mail. If you 1. You or another person in your household increase in cost. For more information on Call the Appliance Recycling Centers 4 $38,800 4 $ 45,100 experience difficulties with the online form, receives benefits from any of these this program, call (800) 427-2200. of America (ARCA) at (800) 722-9340 Each additional Add $6,900 5 $ 52,800 you can contact an AT&T representative by programs; Medi-Cal, WIC, CalWORKs, to set up an inspection appointment. 6 $ 60,500 phone at (855) 220.5211. (For help in Tribal TANF, Head Start Income Eligible- A representative will contact you to California LifeLine Call Center Each add’l add $ 7,700 Spanish, call (855) 220.5225.) Tribal Only: Bureau of Indian Affairs General schedule an appointment to verify that your Contact the LifeLine Call Center for general 4. Seasonal Bill Assistance Please send your application and supporting Assistance; CalFresh: School Lunch : Low refrigerator outlet is properly grounded. If it information about the California LifeLine If you have difficulty paying your winter Lifeline Discount Program applies a discount documentation to: Income Home Energy Assistance Program is not properly grounded, you will be given gas bills, you may qualify for a one time to the energy bills of income-qualified (LIHEAP): or SSI: OR time to correct the situation in order to annual allowance through SoCal Gas Gas customers who are 62 years of age or Access from AT&T Assistance Fund (GAF). Assistance is older, or permanently disabled and can PO Box 5030 available during the winter months on a provide proof of disability. For questions Charleston, IL 61920-5030 first-come, first-served basis for qualifying call (213) 481-5411 customers who meet certain income Qualifying households will pay as little as requirements. For more information visit $5 to $10 per month for internet. socalgas.com (search "Gas Fund") or call (877) 238-0092. For a referral to a United Way agency serving your area, call (800) 427-2200. 60 The People's Guide 2020 The People's Guide 2020 61 Non-Citizens

DPSS now assigns a supervisor in every • Persons in the U.S. on a non-immigrant office to serve as the District Immigrant Who Can Get Benefits? visa Guide for Non-Citizens Liaison. You should call the District • U Visa applicants and holders Immigrant Liaison if: 1. Who are "Qualified" and "Non • you are denied assistance because you If you have questions about immigration are not a citizen, even though you are Qualified" Immigrants? 2. Which Immigrants Can Get SSI? If a school or child care center requests The government divides immigrants into or benefits for immigrants, or if the Can Immigrants Get eligible your social security number on a form, you "qualified" and "not qualified" immigrants government has treated you differently • you do not receive a free interpreter If you are a low-income non-citizen in the can write “none” on the form or leave it " You have to check the guidelines for just because you don’t speak English, • there is a delay or any other problem U.S. who has a disability, is blind, or over Benefits? blank. They may not give the information each program to see which immigrants speak limited English, or of the way you because you speak limited English 65 years old, you can get SSI if you meet on that form to a government agency. are eligible. The names are misleading, look or because you are from a particular Certain government programs are not • ask for the District Immigrant Liaison all the usual requirements of the program, because "Qualified" immigrants are not country, please call one of the agencies available to all low income immigrants who at the nearest welfare office, in person or AND you meet these conditions: Benefits for Victims of Trafficking, Domestic necessarily eligible for programs, and "Not listed on page 66 ("Help with Immigration are lawfully present in the U.S. However, by telephone (see pg. 71). Violence, and Other Serious Crimes qualified" immigrants may still be able to Questions"). even if you are undocumented, you can • You are a refugee, Amerasian immigrant, apply for CalFresh ( Food Stamps) or Discrimination Complaint: If you feel that apply in different programs. Cuban or Haitian entrant, federally certified CalWORKs for other family members who California law provides eligible non-citizens the county has discriminated against you, victim of trafficking or a T visa holder, who are victims of trafficking, domestic you can make a discrimination complaint Deferred Action may be eligible (like for your children born "Qualified" immigrants include: asylee, or were granted withholding of violence and other serious crimes access to the County’s Civil Rights Coordinator. in the U.S.-they are U.S. citizens). • Lawful permanent residents ("green deportation/removal, (but only during the to benefits equal to those available for You may file a complaint by completing a If you are an immigrant who has become card') seven years after getting this status. If it Child Arrivals refugees. Complaint of Discriminatory Treatment, a U.S. citizen through naturalization, you • Refugees has been more than 7 years and you do PA 607 form or, verbally by calling the must be treated the same as other U.S. • Asylees not qualify for SSI based on any other Beginning in 2012, certain young people • Victims of trafficking may qualify for up Civil Rights Hotline at (562) 908-8501. citizens when you apply for benefits. • Persons granted withholding of grounds, you should apply for CAPI; who were generally under 31 years old as to one year before they are certified You must do this within 180 days of the deportation or removal of June 15, 2012, who were brought into Anyone, Even if Undocumented, Can Apply by the federal government as victims discrimination. • You are a "qualified immigrant" who is a the United States by undocumented parents or obtain a "T Visa". • Cuban and Haitian entrants for These Programs: • Amerasian, Iraqi or Afghan special current or veteran U.S. military personnel and met several other criteria, were able • Victims of domestic violence and other If you do not speak English or speak limited • Prenatal Care immigrants (or Filipino veteran who served under U.S. to receive a renewable two year period of serious crimes may qualify once they English and you need to apply for SSI, • Restricted Scope Medi-Cal • Persons paroled into the U.S. for at command during WWII), or the spouse or deferred action on deporation and able to have applied for U status. Other SSDI, or a Social Security number, the • Minor Consent Medi-Cal least one year dependent child (under 18 if unmarried apply for work permits in the United States. victims of domestic violence who are Social Security Administration is required • Regional Centers • Conditional entrants or under 22 if a student) of one, or the applying under the VAWA self-petition to give you an interpreter, no matter what • California Children’s Services • Victims of trafficking unremarried widow or widower of one; This law is called Deferred Action for Child process may become eligible once they language you speak, whether it is at the • CHDP and CHDP Gateway • Certain spouses and children who are Arrivals (DACA). About 200,000 persons have a pending VAWA self-petition. Social Security Office or at an appointment • Immunizations for kids victims of domestic violence. • You are a lawful permanent resident with in California have DACA. • My Health LA • You do not need a social security number to determine a disability. credit for 40 quarters (about 10 years) of to apply. • Veterans, active duty military and their • Women, Infants & Children (WIC) spouse or unremarried surviving spouse work in the U.S. You can add your work The Trump administration has moved to Prohibited Discrimination: Under State • School Breakfast & Lunch or children quarters with any work quarters earned end DACA. That action was challenged in law, welfare agencies may not provide you • Summer Food If You Don't Speak English • Certain American Indians born abroad by your spouse during the marriage, or court and three U.S. District Court orders • Public Education aid, benefits or services that is different that your parents earned before you were remain in effect allowing DACA recipients • Help from Food Pantries or Speak Limited English from aid provided to others on the basis "Not Qualified" immigrants include: 18. However, if you entered the US on to file renewal applications. However, • Help from Shelters of Race, Color, National Origin (including • Undocumented immigrants or after August 22, 1996 you cannot use USCIS stopped accepting “first-time” • Services from many Non-Profit language), Ethnic Group Identification, • Temporary Protected Status (TPS) your work quarters until 5 years after the DACA applications as of October 6, 2017. Agencies Age, Disability, Religion, Sex, Sexual • Persons who are Permanently Residing date you became a "qualified" immigrant A “first-time” DACA applicant is considered If you do not speak English, or speak Orientation, Political Affiliation, Marital Under Color of Law (PRUCOL), which limited English and you need to apply someone who did not already have DACA These programs don’t require satisfactory Status, or Domestic Partnership. means the authorities know you are here • You are a "qualified" immigrant who was for benefits such as CalWORKs, Medi- as of October 6, 2017. immigration status and if you are but do not plan to deport you lawfully residing in the US on August 22, Cal, GR, CAPI or CalFresh, you have the undocumented, you may still qualify. If Revolution English is an online platform 1996 and are blind or disabled. However, right to receive interpretive services free If you have, or had, DACA, you can apply anyone asks you about your immigration designed to help immigrants to learn unlike those in the above categories you of charge. The Department of Public to renew it; but if you never had DACA, you status, be careful. You do not need to tell English and keep up with news affecting cannot qualify solely on the basis of being Social Services (DPSS), the Department cannot apply for it now. anyone that you or anyone else who lives immigrants in the United States. You can go over 65 years old. of Health Services (DHS), and the Social with you is undocumented. Your workers to https://revolutionenglish.org/join-now/ Security Administration must provide you In 2019, the U.S. Supreme Court agreed to do not need to ask about your immigration and click Start Now to receive free daily • If you have a sponsor, see pg 65 "What with a worker who speaks your language consider the three District Court orders that status if you are not getting benefits English lessons on Facebook Messenger. If I Have a Sponsor" about "deeming" rules. or connect you to a telephone interpreter are currently in effect. No one knows if the for yourself. If they do ask you, simply The lessons have 3 levels. To start learning service, at no cost to you. You may also DACA program will be terminated, or what tell them that you are a “not qualified” you just click on the buttons. have the right to have written materials will happen with the information already immigrant (“not qualified” is not the interpreted in your language. submitted by those in DACA. You should same as undocumented). That is all they consult an organization to help you decide need to know. whether to apply. See page 66 "Help with Immigration Questions" for groups that can provide advice or visit website:

County Office of Immigrant Affairs http://oia.lacounty.gov/ National Immigration Law Center https://www.nilc.org/issues/daca/

62 The People's Guide 2020 The People's Guide 2020 63 Non-Citizens Non-Citizens Assistance (generally this is for able bodied verification requirements for U.S. citizens The following groups can help if you are an have used cash welfare or long-term care 2. What If I Have A Sponsor? 3. Which Immigrants Can Get adults without children.) Survivors of and noncitizens over age 62. immigrant worker and your employer owes (like a nursing home) paid for by Medi-Cal CAPI? trafficking , noncitizen victims of domestic you wages and has not paid you: or other government funds. violence and other serious crimes, and For updated information see https://www. Asian Americans Advancing Justice Most new immigrants entering into the US through family members are required If you are an immigrant who has a disability, U visa applicants and holders also may keep-families-together.org/ 1145 Wilshire Blvd. (213) 977-7500 There is a rule change that was proposed to have a sponsor sign an “affidavit of is blind or 65 years old or older and you qualify for Refugee Cash Assistance. Call Bet Tzedek Legal Services by the Trump administration in 2018 that support” form. This form is a promise are not eligible for SSI because of your the local DPSS office listed on page 71. (323) 939-0506 would expand the number and type of to the government that the sponsor will immigration status, you may be able to Social Security CHIRLA programs that qualify as “public charge”, help to provide economic support for any get CAPI (Cash Assistance Program for (day laborers and domestic workers) and that would make it more difficult for 7. What Health Care Programs Are sponsored immigrants. Not all immigrants Immigrants, see pg. 32 for full details.)4 1. Social Security Benefits 2533 W. 3rd St. #101 LA (888) 624-4752 immigrants who have used public benefits Available for Immigrants? are required to have a sponsor, for example  Garment Workers Center (213) 748-5866 to become legal permanent residents. refugees and asylees. To get CAPI you must be either If you have paid into the Social Security Koreatown Immigrant Workers Alliance However, these proposed changes have All LA county residents, including • a "Qualified Immigrant" (see page 63) system as a worker or had money taken (KIWA) (restaurant workers) been challenged in court and no final documented and undocumented If you are a sponsored immigrant and • a survivor of trafficking out of your paycheck for this program, you 3465 W. 8th St. LA (213) 738-9050 decision has been made as of the time immigrants, may be able to get health you want to apply for certain government • a "U" visa applicant or holder, or may qualify for Social Security disability, Legal Aid Foundation Employment Law Unit this book was written. Even if new rules care through county programs, private benefits, your sponsor’s income and • PRUCOL (Permanently Residing retirement or survivor benefits. [See pg. 29] (213) 640-3954 (800) 399-4529 are adopted, the officials must look at programs, and many Medi-Cal programs. resources may be added to yours in Under Color of Law), meaning that the To receive the benefits, you must be either Maintenance Cooperation Trust Fund many factors in addition to your use of See page 45, Medi-Cal--Immigration determining your eligibility for benefits immigration authorities know you are here lawfully present in the country now, or have (janitorial workers)1247 W. 7th St. Room public benefits to be able to deny you legal Status. (this is called “deeming”). This deeming and do not plan to deport or remove you been receiving benefits based on a claim 103 LA (213) 284-7758 permanent residency. If your family is in rule makes the income of many immigrants from the country. filed before December 1, 1996. Neighborhood Legal Services need of food, health care, or housing, you Under state law SB75 all children up to too high to qualify for benefits. Deeming (800) 433-6251 should not let worry about Public Charge age 19 with family income less than 266% applies for CalFresh/Food Stamps and cash • If you have a sponsor, see pg 65 "What You are not eligible for Social Security Pilipino Workers Center cause you to suffer needlessly. Consult of federal poverty level (see chart on page assistance programs; however, there is If I Have a Sponsor" about "deeming" rules. benefits if you have been deported, except 153 Glendale Blvd. LA (213) 250-4353 one of the groups listed on page 66 for 52) are now eligible for full scope Medi-Cal no deeming if you are applying for health if you have been readmitted as a lawful advice if you are worried about how “public regardless of immigration status. care programs. permanent resident. Your benefits may charge” may affect you. 4. Which Immigrants Can Get  be suspended if you leave the U.S. for 6 Can Using Benefits Affect "Qualified” immigrants, survivors of Deeming does not apply to some migrants, CalFresh ? months or more while still a non-citizen. Persons applying for an immigrant visa trafficking, U visa applicants and holders, including: refugees, asylees, parolees, My Immigration Status through a US Consulate abroad are already and PRUCOL immigrants may be eligible battered spouses who have filed a “self- To get CalFresh you must be: being subjected to the new Department for In-Home Supportive Services. CAPI 2. Social Security Numbers petition” for an immigrant visa, or certain • A Qualified Immigrant (see page 63)  1. What is Public Charge? of State instructions that expand the (Cash Assistance Program for Immigrants)  other immigrants who are not required to OR definition of “public charge”. recipients may also be eligible for In-Home To get a Social Security card that allows have a sponsor such as T and U visa holders. • You, your spouse or parent are a member If you are applying to become a lawful Supportive Services. Sponsor "deeming" you to work, you must have papers showing of a Hmong or Lao tribe that provided permanent resident (green card holder), Even if new rules are adopted, you do not may apply (see "What If I Have a Sponsor", that you are a: For CalFresh eligibility, the sponsor assistance to the US during the Vietnam the government can deny a green card to have to worry about public charge if you: pg. 65) • Lawful Permanent Resident (“green deeming rule does not apply to children War era and you are lawfully present in you if they determine that you are likely • Already have a green card (unless you card holder”) under the age of 18, regardless of whether the US. to become a "public charge"(meaning leave the US for more than 6 months at a • refugee, asylee, citizen of a “freely the children or anyone in the household is • A survivor of trafficking (T-visa) or a U 8. Public Housing someone likely to rely on cash welfare or time and try to re-enter)  associated state” (Micronesia, Marshall a sponsored non-citizen visa applicant or holder long-term care.) Officials will look at many Islands or Palau) or • Are applying for citizenship • Lawful temporary resident (you have a Most "qualified” immigrants and victims factors, including your age, your health, • Are applying for asylum • have an employment authorization There are exceptions to the deeming green card but have not yet been here 5 of trafficking are eligible for housing your entire family’s income and resources • Are applying for a T visa document issued by the U.S. Citizenship rule, depending on which program you years) assistance from the U.S. Department of (and if you have a sponsor, their income • Are applying for a green card based on: and Immigration Services. are applying for and when you entered • Sponsored non-citizen who is indigent, Housing and Urban Development (HUD) if and resources) to determine whether in • asylee or refugee status If you are lawfully in the U.S. but do not the US. For example, if you are a victim or otherwise exempt from deeming they meet the program's other rules. HUD the future you will be likely to need to rely • T or U visa status have work authorization, and need an SSN of domestic violence or would go hungry is a federal program; different rules apply on cash welfare to live. They will look at • having lived in the US since before in order to get a benefit for which you are or homeless without assistance, you may to state and local housing programs “the totality of your circumstances” and no 1972 otherwise eligible, you can apply for a be exempt from deeming. However, you single factor will make you a public charge. 5. Which Immigrants Can Get “non-work” SSN from a Social Security  You can apply for and receive HUD will still have to meet the other eligibility CalWORKs and GR? office that can be used for benefits purposes Victims of domestic violence who file a assistance even if one or more household requirements. only. It is illegal to use this card for work- self-petition under the Violence Against members are not a citizen or “qualified” Under the traditional test, depending on Qualified immigrants, noncitizen victims of related purposes. Women Act (VAWA) are subject to the immigrant. Assistance may be calculated If you have a question or problem with trafficking, U visa applicants and holders, your situation, past use of cash benefits "public charge" test. However, they can based on the number of citizens or eligible “sponsor deeming” contact one of the and immigrants who are PRUCOL may be may not count against you, if, for example, use all benefits, including cash welfare, immigrants in the household. agencies listed on page 66. eligible for CalWORKs pg. 15) and General Worker's Rights it was several years ago that you received without affecting this decision. U visa Relief (pg. 33). You must also meet the the benefits or if it was only for a short applicants can get a public charge "waiver,” In 2019, the Trump administration income limit and other requirements. If Regardless of your immigration status, you period of time. Also, under the traditional and there is no public charge test when U proposed a rule change that if adopted you have a sponsor, see pg 65 "What If I have the right to receive minimum wage, test, if you are applying to become a lawful visa holders apply for a green card. will strip many housing benefits away Have a Sponsor" about "deeming" rules. overtime and safe working conditions. permanent resident (green card holder), from households that have any household You also have the right to be free from using health care programs (such as members who is a “non-qualified” Medi-Cal , In Home Supportive Services, The rules of Public Charge may change. 6. What is Refugee Cash harassment and discrimination. If your  immigrant. If adopted, the new rule will rights as a worker are being violated, or Healthy Families) or CalFresh/Food Check with an agency you trust for updated Assistance? bar “mixed-status” families from public contact the state Labor Commissioner’s Stamps, will not hurt your chances of information. housing and Section 8 programs. If this Office at (213) 897-4037 to complain. getting your green card by making you a Refugees who have been in the country rule . goes into effect, HUD will also require If you have legal work papers, it is illegal "public charge". However, you might have less than 8 months and persons who all household members under age 62 to for employers to commit on-the-job a problem getting your green card if you were granted asylum less than 8 months have their immigration status screened and discrimination, or deny a job because a before, may be eligible for Refugee Cash will change the citizenship and immigration worker is from another country. 64 The People's Guide 2020 The People's Guide 2020 65 Non-Citizens Hearings your aid will not be cut until the hearing Help for Refugees Immigration and Customs Help with Immigration Hearings and Complaints (unless it ends for another reason, like your certification period ended.) If you did Each “official” or documented refugee who not appeal on time because the notice Enforcement (ICE) Questions If your benefits have been denied or cut unfairly, you should fight it! Don’t be enters the United States is assigned to a was not clear and you did not understand intimidated. Request a State hearing immediately whenever your rights are threat- Resettlement Agency (RA), usually before 1. If ICE Shows Up At Your Door what action was being taken until after  Asian Americans Advancing Justice ened. Don’t forget deadlines. Remember you only have ninety days to appeal a arrival. In addition to initial resettlement the action became effective, you can ask (213) 977-7500 denial, reduction, or termination of a county benefits program such as CalWORKS and sponsorship, these offices can provide • Do not open the door. You do not have to the judge at the hearing for your benefits Center for Human Rights & Constitutional and CalFRESH. However, if the county fails to send out a notice, or the notice some employment assistance and social let them in unless they show you a warrant to continue at the unreduced rate. You Law (213) 388-8693 is inadequate the ninety days to appeal do not begin to run out and you can file service counseling. RAs can also give signed by a judge. should seek help if you want to make such CARECEN (Central American Refugee for a state hearing anytime. referrals to other services and often help • If they claim to have a warrant, tell them Center) 2845 W. 7th St. 90005 a claim under Welfare and Institutions refugees arrange for the entry of close to show you the warrant through a window (213) 385-7800 In a State hearing, you will have a chance set of rights which apply to any of these Code section 10967 and want to get your family members. These organizations or to slip it under the door. Center for Human Rights and Constitutional to explain your case, and after hearing programs. benefits reinstated. include the following: • If it is not a warrant signed by a judge, Law 256 S. Occidental Blvd., L.A. 90057 your side and the county office’s side, International Institute of Los Angeles you should not allow them to enter; but if (213) 388-8693 an impartial judge will decide who wins. For CalFresh, Medi-Cal, If you do not ask for a fair hearing before (American Council for Nationalities Service) they force their way in, do not resist. Ask CHIRLA (Coalition for Humane Immigrant Sometimes, just requesting a hearing will the date the action takes place, your aid (323) 224-3800 to speak with a lawyer, do not sign anything Rights of Los Angeles)(213) 353-1333 resolve your problem. If a county employee CalWORKs, and IHSS may be reduced or terminated but you International Rescue Committee unless you have your lawyer with you, and El Rescate tells you that you don’t have a case, insist still may fight the action if you ask for (818) 244-2550 do not speak with them except to say you 1501 W 8th St., Suite 100 LA 90017 on a hearing and seek out legal advice. the hearing within 90 days of the date Interfaith Refugee and Immigration Service want to speak with a lawyer and either (213) 387-3284 [See Good Advice, p. 69] 1. Fixing Your Problem Without the notice was mailed. Save the envelope (323) 661-8588 remain silent or tell them you choose to Legal Aid Foundation of Los Angeles A Hearing your notice came in and a copy of your fair Catholic Charities Immigration & Refugee use your right to remain silent. You do not (213) 640-3883 If you are disabled, the Department of The most reliable way to fix a problem hearing request so you will have proof that Dept. (U.S. Council of Catholic Bishops) have to answer their questions. Neighborhood Legal Services of Los Angeles Public Social Services [DPSS] office, where with your benefits is to ask for a hearing you met the required deadline. (213) 251-3486 County (818) 896 5211 you get your cash aid and food stamps, (see below). 13327 Van Nuys Blvd., Pacoima 91331 must help you to request a hearing and to To request the fair hearing, you may fill Los Angeles County Bar Immigration Project understand your rights, so ask for help if Below are some tips that may allow you to out and return the form on the back of the 2. If You Are Arrested or Detained (213) 485-1872 www.lacba.org you need it. For example, you may need fix your benefits problem without going to notice or write a letter doing so in your own by ICE LA Gay and Lesbian Center Legal Services help writing because you have arthritis. hearing. However, please remember the words. Send your request to: Department (323)993-7670 www. If you are disabled and cannot come to a following two things: (1) You only have Appeals and State Hearing Section If you are arrested by the Immigration and lagaycenter.org hearing downtown you have a right to have ninety days to ask for a hearing once you P.O. Box 18890 Customs Enforcement (ICE), you should Immigration Center for Women a hearing in your home. However, you must receive notice of a county action and (2) Los Angeles, CA 90018. • Remain silent, or tell the ICE agent that and Children (213) 614-1165 request an in-home hearing and tell why None of the steps below are the same as you want to remain silent. www.icwclaw.org/ you need it. Keep a copy of your hearing actually requesting a hearing, so keep an Please keep a copy of your hearing request • Ask to speak with a lawyer request. If you are treated unfairly because eye on your deadline and remember to and, if possible, mail the request with a • Not carry false documents The National Immigration Law Center has of a disability or health problem, you may, request a hearing if the steps below don’t postal tracking number so you can prove • Find out the name and phone number resources on benefits for immigrants at: send a complaint letter or the ADA PUB fix your problem. that your hearing request was received of a reliable immigration attorney and keep www.nilc.org/benefitsca.html 1, ADA Complaint form to the ADA Title on time. this information with you at all times. II Coordinator DPSS Civil Rights Section, If you are not satisfied with any decision • Know your "A" number (alien registration 12860 Crossroads Parkway South, City made about your case, ask to speak to You can also request a hearing by calling number) if you have one, and write it down of Industry, CA 91746 or by calling the your worker’s supervisor. You can also the toll-free number set up for this purpose, someplace at home where your family Civil Rights Hotline at (562) 908-8501. . contact the Customer Service Center at (800) 952-5253. You should call early: members know where to find it. (866) 613-3777 they open at 7:30 AM. The line is often • Prepare a form or document that Seek advice and assistance. Talk to a legal busy, so keep trying. Remember to take authorizes another adult to care for your worker or community worker about your If this fails, ask to speak to the deputy the first and last name of the person you minor children. situation (See Good Advice, p. 68). director and, after that, the director of the spoke with. • Advise family members who do not want DPSS office. However, you may file for a to be questioned by ICE to stay away from Keep good records and save all papers that an fair hearing to challenge an action (see You can now also set up an e-filer account the place where you are being detained agency gives or mails to you. Keep a copy of below) at any time. If you need help, call with the State’s Appeals Case Management • Not sign any documents without first any documents that you send to a county an advocate, legal aid organization, your System (ACMS). Through ACMS, you can speaking with a lawyer. office. Get a receipt for any papers you county supervisor, or a local legislator. If request an appeal, and you will also have mail or hand in to a county office. Write you act fast, and keep at it, you may win. access to the hearing documents and the down the name of anyone you speak with County’s position statement. You can in person or over the phone and the date create an ACMS account at https://acms. and time that you talked. 2. Asking For A Hearing dss.ca.gov or learn more about the system at http://www.cdss.ca.gov/inforesources/ You have a right to see your case file and to You must be sent a Notice of Action 10 Appeals-Case-Management-System. copy anything you need in it, such as the days before any action is taken that will documents you provided to the DPSS office, reduce or stop your benefits. The notice You cannot make a hearing request with notices of action, requests for documents, must explain clearly the reasons for your worker or any other County staff. You and anything the DPSS office mailed or the action and list the regulations that must either call the 800 number or send hand delivered to you. support this action. If you disagree with the written request to the Appeals and this action and you formally request a fair State Hearing Section P.O. Box. But if You have a right to see any regulations or hearing before the date the action takes you do mistakenly request a hearing from instructions that apply to your situation. effect, then under most circumstances your worker or local county staff, they are The county must follow a legally-guaranteed 66 The People's Guide 2020 The People's Guide 2020 67 Hearings Hearings If your reconsideration or waiver is denied, bound to forward your hearing request to will be able to track your State hearing Make sure that you get a copy of the your disability is at issue. The ALJ who Gainful Activity” or “SGA”). Ten days after you may request a hearing before an the right place. Even if you made your request, including the county’s Statement form stamped by Social Security with holds the hearing may ask you questions. you get the tentative notice, a notice that Administrative Law Judge (ALJ) with the hearing request to the wrong place like the of Position, which will be available two the date it was filed. If you requested a He or she will write a decision based on your payments will stop will be sent to you. Office of Hearing Operations (OHO). You county offices, if you did it on time, you days before the State hearing. Reconsideration online, make sure to print the hearing record. If you waive your right Request a reconsideration immediately. To have to request a hearing within 60 days are still entitled for your aid to continue at or save a copy of the webpage confirming to appear at the hearing, the ALJ will make protect yourself, it is best to make a new of receiving an unfavorable reconsideration the same amount prior to the reduction or that your request was submitted. You a decision based on the evidence that is application at the same time you request a 4. What If I'm Disabled or decision. You can request a hearing after termination of benefits until the hearing. may also download the form from Social already in the file. It is never a good idea Reconsideration. In 20120 SGA is $1260a Homebound? Security’s website ssa.gov and mailing in 60 days only if you have good cause. At to let the judge make a decision without month ($2110 if you are blind) . SGA for the hearing you may appear in person, 3. Next Steps the form to your local Social Security office hearing from you particularly if the issue the blind does not apply to Supplemental  If you are disabled, or homebound, hearings with a postal tracking number to prove submit new evidence, examine the is whether you are disabled. Security Income (SSI) benefits, while SGA can be held by phone, at the county office when you mailed it. When requesting a evidence used in making the determination for the non-blind disabled applies to Social The state will send you a notice with the or in your home, but you must ask for this Reconsideration in person, online, or via or decision under review, and present and Security and SSI benefits date, time, and place of your hearing. If You Get SSI or SSDI and Begin in your hearing request. If you forget to mail, make sure you check the box for an question witnesses. You should always Usually, this happens within 3 or 4 weeks. request it on the hearing request, send a informal conference. If you do not check review your hearing office file well before Working If you are considering going back to work, Currently, in the CalFresh program, any letter to the same P.O. Box address where this box, you will just get a review of the your hearing date because you may need Call Disability Rights California at (800) time before the hearing, you can request you sent your hearing request as soon as paper work and the decision is not likely time to obtain additional evidence. This When you are receiving SSI or SSDI and 776-5746 and ask for their booklet, a delay (“postponement”) of the hearing possible. to change. is particularly true if it is a hearing where then start working, your benefits could “Disability and Work.” You can get this in order to have more time to prepare or be cut if you are working and earning too online on the Social Security website, to get an attorney or advocate. In other aid You must also be provided with an much. (This is known as “Substantial www.ssa.gov. programs, or to get a second postponement, interpreter for the hearing, at no cost, The county DPSS will help with you must have a very good reason (“good if English is not your first language or if reconsiderations and appeals if you are a cause”). you have a disability, such as a hearing GR recipient attempting to get on to SSI

impairment, that limits your ability to or Social Security. You will also receive the name, telephone communicate with others. number and address of the Appeals Hearing Good Advice If you request a Reconsideration within Specialist (AHS) assigned to your case. 5. After the Hearing the time period given on the notice American Civil Liberties Union—Southern Coalition for Economic Survival (213) The AHS will present the county’s side (usually 10 days but sometimes 30 days Legal Aid California (213) 977-9500 252-4411. 5114 Shatto Pl. Ste. 270 at the hearing. Again, if you asked for a After your hearing, call the toll-free for an overpayment), your benefits can www.aclu-sc.org. (tenants organizing and rights) www. hearing early enough, your benefits are Legal Aid number and complain if the state takes continue unchanged until you receive a You can get free legal help with problems Voice mail for intake (213) 977-5253 nkla.sppsr.ucla.edu/ces not supposed to be reduced or terminated longer than 60 days to give you a decision reconsideration decision. involving all the programs in this guide or before your hearing. This is called “Aid about CalFresh, or 90 days if the hearing with such issues as divorce, separation, AIDS Project Los Angeles Community Legal Services www.legal- Paid Pending.” (The exception is if the was about CalWORKs, Medi-Cal or IHSS. If Social Security paid you too much, child support, custody, and consumer (213) 201-1600. www.apla.org. 611 aid.com (800) 834-5001. 725 W. program is CalFresh and your certification These are usually the maximum amounts and they want to take money out of your rights. To qualify for free legal services S. Kingsley Dr. ; 639 N. Fairfax Ave. Rosecrans Ave., Compton and 11834 period has expired.) If you were supposed of time that are permitted to decide such benefits check, you can request a waiver that are federally-funded, your income (Benefits, insurance, counseling, case E. Firestone, Norwalk (Orange County & to get Aid Paid Pending, and you did not, cases (starting on the date of your request if it wasn’t your fault and it would be must be low (around the level of people management, food distribution, home Southeast L.A. County) tell your AHS. He or she is supposed to for hearing). If your hearing decision takes hard for you to pay the money back. You who qualify for CalWORKs). health care, dental clinic, housing, jobs) help you. longer than 90 days and you have never can get the waiver form from your local Harriett Buhai Center for Family Law continued it, the state can decide that you Social Security office or online from ssa. The following are some of the leading Alliance for Children’s Rights www.hbcfl.org (213) 388-7515. 4262 The AHS will also write up the county’s can get extra money for the delay. gov. If you owe the money, you can also legal and casework services programs in (213) 368-6010. www.kids-alliance.org Wilshire Blvd #201 L.A. side before the hearing in a "Statement request that the money be collected back our county: 3333 Wilshire Blvd #550 LA (legal and Inner City Law Center (213) 891-2880 of Position". You have the right to get a If you do not win the hearing, you can at a lower rate per month. social services, foster care, adoption, 1325 E. 7th St. L.A. (homeless issues, copy of the Statement of Position. If you request a rehearing. You may also appeal Legal Aid Foundation of L.A. guardianships, health access) veterans, housing conditions, GR) ask the AHS for the Statement of Position the ALJ’s decision to the Superior Court. In SSDI cases, you must fill out a separate 800-399-4LAW (4529) www.lafla.org Asian Americans Advancing Justice you may get it up to two days before the You should contact a lawyer experienced in form asking for your aid to continue. If you TDD for deaf callers 310-393 7734 (213) 977-7500 advancingjustice-la.org Maternal and Child Health Access hearing. Even if you don’t ask for it, the this area to file such an appeal. You have miss the deadline given in the notice, the Central L.A.(213) 640-3881 1145 Wilshire Blvd., L.A. (multi- (213) 749-4261.1111 W. 6th St. #400 AHS must have it ready on the day of the one year from the date of the decision to aid will be cut or reduced, but you still 1550 W. 8th St. at Union lingual services: family law, domestic L.A. (Medi-Cal & CalFresh) hearing for you to read. If the AHS does file a case in court. have 60 days from the date you received East L.A.(213) 640-3883 violence, government benefits, elder law, not have it ready for you to see before the notice to request a Reconsideration. 5228 Whittier Blvd. housing rights, consumer and debtor Mental Health Advocacy Services your hearing, you may ask the judge to After 60 days, if you have “Good Cause” for South L.A.(213) 640-3884 relief, garment worker rights, anti- 3255 Wilshire Blvd, LA, Ste. 902 90010 postpone the hearing to give you more time missing the deadline, you may be allowed 8601S. Broadway discrimination county-wide) (213) 389-2077(SSI, discrimination, to read the statement. This postponement For Social Security and to file a Reconsideration. If you win the West L.A.(323) 801-7989 access) does not count against you. You may Reconsideration, your lost benefits will be 1102 S. Crenshaw Bet Tzedek Legal Service L.A. Disability Rights California have the statement of position faxed or Medicare paid back to you. Santa Monica (310) 899-6200 (323) 939-0506 www..bettzedek.org www.disabilityrightsca.org emailed to you, or go to the Appeals and 1640 5th St #124. 3250 Wilshire Blvd. 13th floor, 350 S Bixel St, Suite 290, L.A. State Hearings Office and pick it up. It The Social Security Administration must There are three types of Reconsideration: Long Beach (562) 435-3501 L.A.90010 (multilingual service: (800) 776-5746 (800) 781-4546 TTY should also be available on ACMS if you mail you a notice before they make any case review, informal, or formal conference. 110 Pine Ave., Ste. 420. seniors, nursing home advocacy, housing (Human rights for people with created an account. It will tell you what the changes to your benefits. If you disagree It is best to ask for an informal conference. conditions) disabilities, institutions and hospitals; county’s position and evidence are before with the proposed action, request a However, if your application for SSDI or Neighborhood Legal Services of Los abuse and neglect, government benefits) the hearing so you can prepare your case. “Reconsideration” immediately by going SSI is denied for medical reasons, you can Angeles County www.nls-la.org Center for Health Care Rights The Statement of Position will also be to the Social Security office and filling out usually only get a case review. Some SSA (800) 433-6251. www.healthcarerights.org Public Counsel www.publiccounsel.org available online in the state’s computer a “Request for Reconsideration” form. You offices require that you file for a hearing Health Consumer Center, (213) 383-4519. (213) 385-2977. 610 S. Ardmore Ave. system, called the Appeals and Case can also request a Reconsideration online with a judge to appeal any decision related (800) 896-3203 520 S. Lafayette Park Place #214, L.A. (Child care provider support, children’s Management System (ACMS). When you at https://www.ssa.gov/benefits/disability/ to disability. Check with your local SSA 13327 Van Nuys Blvd. Pacoima (Multi- (Medicare issues) rights, adoption of foster children, request the State hearing online with the appeal.html. office before appealing. lingual. Covers all of San Fernando consumer scams, juvenile justice, State, you will receive a PIN Number. You Valley, San Gabriel Valley, Pomona, homelessness, immigration asylum) Antelope Valley, Glendale and Burbank.) 68 The People's Guide 2020 The People's Guide 2020 69 Good Advice Good Advice Elder Abuse: (800) 992-1660 (Report legalize their immigration status without Disability Rights Legal Center abuse or exploitation of a disabled adult relying on their abuser, and may be www.disabilityrightslegalcenter.org REAL ID or elder to the County) able to get government benefits to help Department of Public Social Services 800 S. Figueroa St., #1120, L.A.90017 them escape abusive situations. For free A REAL ID is a driver license or (213) 736-1334 help, contact: Asian Americans Advancing 213-736-8310 TTD 3. Domestic Violence and Rape identification card that is also a federally At these Department of Public Social Services offices you can apply for these  Justice (213) 977-7500 If you are a victim or a friend of yours is accepted form of identification. The new programs: CW=CalWORKs,CF=CalFresh, GR=General Relief, MC=Medi-Cal. Legal Aid (800) 399-4LAW (4529). Women Helping Women Services a victim of domestic violence (abuse) or rules for REAL ID begin October 1, 2020. Call (866) 613-3777 to apply for benefits or get help on your case. You (323) 655-3807 (Counseling, rape you should call to get help. Protect must have your ten (10) digit Customer ID number and six (6) digit Personal information and referral for many yourself and your children, seek help Hate Crimes A REAL ID is needed if: Identification Number (PIN). If you don’t have the Customer ID/PIN, request one problems) and deal with violence. Most of the 1. You wish to continue to use your driver when you speak to a Customer Service Representative. Here are the locations following hotlines are 24 hour and have license or identification card to board of the DPSS offices: multi-lingual capability. In California, a hate crime is any criminal domestic flights within the U.S. Financial Help (800) 585-6231. act or attempted criminal act against a 2. Enter secure federal facilities. BELVEDERE (CW,CF,MC) NORWALK (CW,FS,MC) TDD for deaf callers (800) 787-3224 person or place based on the victim’s If you want to continue to use a U.S. 5445 Whittier Blvd. LA 90022 12727 Norwalk Blvd., Norwalk 90650 actual or perceived race, nationality, Jewish Free Loan (interest free loans and (213) 626-3393 (310) 547-9343. passport, U.S. passport card, military ID, (310) 392-8381 (323) 655-3807 religion, sexual orientation, disability, enhanced driver license, or other federally CIVIC CENTER (GR, CF, MC) PARAMOUNT (CW,FS,MC) flexible payback: serves all people) 813 E. Fourth Place. LA 90013 2961 E. Victoria Ave. (562) 402-4888 (626) 793-3385 gender, or status as homeless. Hate accepted identification to do those things, (323) 761-8830 Rancho Dominguez 90221 (818) 886-0453 (909) 626-4357 crimes include threats of violence you do not need to get a REAL ID, however, COMPTON (CW, CF, MC) that look like they can be carried out it is recommended. 211 E. Alondra Blvd. Compton 90220 PASADENA(CW,GR,CF,MC) Center for the Pacific-Asian Family (323) and any act which results in injury. 955 N. Lake Ave., Pasadena 91104 Pregnancy and Adoption 653-4042 or (800) 399-3940 You do NOT need a REAL ID to: CUDAHY (CW,FS, MC) “A Safe Way Out” (800) 978-3600 If you or someone you know becomes a • Apply for or receive federal benefits such victim of a hate crime: 8130 S. Atlantic Ave. Cudahy 90201 POMONA (CW,GR,FS,MC) as Social Security Administration, 2040 W. Holt Ave., Pomona 91768 What is Abuse? • Seek medical attention for any County CPSS programs, etc. Adoption HotLine (800) 697- 4444 EAST VALLEY (CW,FS, MC) Abuse can be anything that hurts you: injuries, even if you consider them • Enter a post office, or other secure Beverly Hills Birthing (323) 462-6423 14545 Lanark St. Panorama City 91402 RANCHO PARK(GR,FS,MC) • Physical abuse (hitting, punching, minor. Keep copies of all medical federal facility that does not require Birth Control Helpline (800) 942-1054 11110 W. Pico Blvd. L.A. 90064 shoving, using weapons or threats of records. identification El Nido Family Center (323) 971-7360 EL MONTE(CW,CF,MC) physical harm) • Contact the police as soon as possible. • Visit a hospital or receive life-saving Pregnancy HotLine (800) 848-5683 3350 Aerojet Ave. El Monte 91731 SAN FERNANDO (GR,FS) • Any kind of forced sexual activity with Tell them you have been a victim of a services St. Anne's Maternity (213) 381-2931 hate crime. 9188 Glenoaks Blvd., Sun Valley 91342 any adult or child • Ride Amtrak or other public ground EXPOSITION PARK (CW,FS) • Keep copies of all documents signed • Threats of assault or sexual assault transportation 3833 S. Vermont Ave. L.A. 90037 SAN GABRIEL VALLEY (CW,GR,FS) or received and write down the name of Suicide Prevention • Yelling at you Because of high demand for REAL 3350 Aerojet Ave., El Monte 91731 the police or sheriff’s officer who took • Threatening to kidnap the children ID between now and October 1, 2020 FLORENCE (CW,FS, MC) • Keeping you from friends or relatives your report. (when the new federal identification Suicide Prevention 1740 E. Gage Ave. L.A. 90001 SANTA CLARITA (CW,FS,MC) • Making you account for all your time • Document the hate crime providing as requirements begin), DMV recommends (877) 727-4747 (310) 391-1253 27233 Camp Plenty Rd, Canyon Country • Denying or neglecting food or medical much detail as possible. you wait to apply for a REAL ID at the GLENDALE (CW,GR,CF,MC) 91351 (24 hour nonprofit free center) care • Take photos of any injuries sustained time of your renewal cycle. 4680 San Fernando Rd.,Glendale 91204 or damage to property. Contact a legal Slavery and Trafficking • Controlling the money SOUTH CENTRAL • Harassing you at your job service agency (see previous page) or You must visit a DMV office in person LANCASTER (CW,FS,MC) (CW, GR, CF, MC) • Following you around wherever you go. when applying for a REAL ID for the first 349-B East Ave. K6, Lancaster 93535 10728 S. Central Ave.,L.A. 90059 Center for Human Rights & Constitutional time. You will need to show documentation CAST—Coalition to Abolish Slavery and Law (213) 388-8693 Restraining Orders proving your identity, California residency, LANCASTER (CW,FS,MC,GR) SOUTH FAMILY (CW, CF, MC) Trafficking. (213) 385-5584 Coalition for Humane Immigrant Rights of Legal aid agencies listed on the previous and that you have an SSN (if eligible). 337 East Ave K10, Lancaster 93535 17600-A Santa Fe Ave., Rancho Domin- www.castla.org Client-centered case Los Angeles (213) 53-1333 page can help you get a restraining You will need to provide: guez 90221 management for trafficked people. Los Angeles Gay & Lesbian Center (800) order against the abuser. A restraining • ONE identity document that shows your LANCASTER GENERAL (GR) 373-2227 or (323) 993-7677 order can be obtained at the Superior date of birth and true full name, such 337 East Ave K10, Lancaster 93535 SOUTH SPECIAL (GR,FS) Muslim Public Affairs Council 17600-B Santa Fe Ave., Rancho Domin- Victims of Abuse and Courthouse at 111 N. Hill St. in as a valid U.S. passport, certified (323) 258-6722 LINCOLNHEIGHTS (CW,FS,MC) 4077 N. guez 90221 downtown LA or at your local court. If copy of U.S. birth certificate, valid So. CA Indian Center (213)387-5772 Mission Rd., L.A. 90032 Violence you file at the downtown courthouse, Permanent Resident Card, etc. SOUTHWEST FAMILY (CW,FS) call the Domestic Violence Counseling • ONE document showing your name and METRO EAST (CW,GR,FS) 8300 S. Vermont Ave, LA 90044 Project (213) 624-3665. Local police full SSN, such as a Social Security 1. Victims of Violent Crime 2855 E. Olympic Blvd.,L.A. 90023  If You Just Left Prison card, W-2, pay stub showing full SSN. The California Victim Compensation or sheriff officers can issue 3-day (323) 260-3718 SOUTHWEST SPECIAL • TWO different documents proving Program provides eligible victims with emergency restraining orders if called to (GR, CF, MC) Friends Outside (626) 795-7607 California residency that include reimbursement for many crime related the scene of a battering incident. METRO FAMILY (CW) 1819 W. 120th St., LA 90047 Variety of services to families of jail and the first and last name and mailing expenses, including funeral, medical, prison inmates. 2615 S. Grand Ave. L.A. 90007 Almost all of the courts in Los Angeles address that will be shown on income loss, relocation and other. There Chrysalis (for jobs) WEST VALLEY (CW,FS,MC) have domestic violence clinics where your REAL ID driver license or are restrictions. See www.victims.ca.gov • Los Angeles (213) 895-7777 METRO NORTH (CW,FS,MC) 21415 Plummer St., they will help anyone, regardless of identification card. Examples include or call (800) 777-9229 • Santa Monica (310) 392-4117 2601 Wilshire Blvd., L.A. 90057 Chatsworth 91311 income, to get a temporary restraining a mortgage bill, home utility or cell Information on Prop 47: Certain non- order against an abuser. phone bill, vehicle registration card, violent crimes are now classed as METRO SPECIAL (GR, CF, MC) WILSHIRE SPECIAL 2. Child and Elder Abuse and bank statement. 2707 S. Grand Ave., LA 90007  misdemeanors instead of felonies. Learn (GR, CF, MC, CAPI) Child Abuse: (800) 540-4000 (Report Immigrants Learn what other documents are acceptable 2415 6th St. L.A. 90057 how to change your record abuse or exploitation of a child to the Low income immigrants who are victims to get a REAL ID: www.myprop47.org County) of domestic violence may be able to https://realid.dmv.ca.gov/what-is-real- id-faq/ 70 The People's Guide 2020 The People's Guide 2020 71

If you want to continue to use a U.S. passport, U.S. passport card, military ID, enhanced driver license, or other federally accepted identification to do those things, you do not need to get a REAL ID, however, it is recommended. You do NOT need a REAL ID to: Apply for or receive federal benefits from organizations, such as Social Security Administration, Veterans

The People's Guide to Welfare, Health and Other Services in Los Angeles County 2020 Also available on line at www.hungeractionla.org

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WHAT'S NEW IN 2020?

Will I need a Real ID to apply for benefits? see pg 71 What is the new state Rent Control law? see pg 5 Will the DACA program be continued? see pg 62 What families can get $1,000 at tax time if they have a child under 6? see pg 9 Can I get help paying for health insurance? see pg 53 Can people getting SSI now get CalFresh? see pg 31 and pg 38 Is the new WIC EBT card the same as CalFresh? see pg 43 How can I get a job if i have a criminal record? see pg 10 Can I rent a car for low cost in L.A.? see pg 59