` 1 Lebanon Water Project Year Three – Quarter Three Report

` 1 LEBANON WATER PROJECT YEAR THREE – QUARTER THREE REPORT (APRIL 1, 2018 – JUNE 30, 2018) JULY 2018 This publication was produced for review by the United States Agency for International Development. It was prepared by DAI Global LLC. DISCLAIMER The authors’ views expressed in this publication do not necessarily reflect the views of the United States Agency for International Development or the United States Government LEBANON WATER PROJECT YEAR THREE – QUARTER THREE REPORT (APRIL1, 2018 – JUNE 30, 2018) Program Title: Lebanon Water Project Sponsoring USAID Office: Lebanon Contract Number: AID-268-N-15-00001 Contractor: DAI Global LLC (DAI) Date of Publication: July 31, 2018 Author: Lebanon Water Project DISCLAIMER The authors’ views expressed in this publication do not necessarily reflect the views of the United States Agency for International Development or the United States Government. CONTENT ACRONYMS................................................................................................................. 1 INTRODUCTION ....................................................................................................... 3 SECTION I – OVERVIEW .......................................................................................... 4 SUMMARY BY RESULT ........................................................................................................................................... 4 SIGNIFICANT MEETINGS AND EVENTS SUMMARY ................................................................................... 5 SUCCESS STORIES ................................................................................................................................................... 7 SECTION II – PROGRESS BY RESULT ................................................................... 8 RESULT A: IMPROVE SERVICE DELIVERY AND RESOURCES BY THE FIVE PUBLIC WATER UTILITIES (THE RWES AND THE LRA) THAT ARE MANDATED BY LAW TO PROVIDE WATER, WASTEWATER, AND IRRIGATION MANAGEMENT SERVICES IN LEBANON, AND BY LOCAL MUNICIPALITIES WHERE FEASIBLE AND APPROPRIATE ......................................................................... 8 RESULT B: IMPROVE CIVIC ENGAGEMENT IN WATER MANAGEMENT AND ADVANCE CITIZEN PERCEPTION OF THE WATER UTILITIES ROLE IN PROVIDING A NECESSARY AND VALUABLE SERVICE .............................................................................................................................................. 35 RESULT C: IMPROVE PRIVATE SECTOR INVOLVEMENT IN WATER MANAGEMENT ................. 47 SECTION III – MANAGEMENT, OPERATIONAL, AND CROSS-CUTTING ACCOMPLISHMENTS ............................................................................................. 53 ANNEX A – SUMMARY OF GRANTS ................................................................... 56 ANNEX B – SUMMARY OF TRAININGS .............................................................. 60 ANNEX C – SUMMARY OF GENDER INTEGRATION ACTIVITIES ............... 62 ANNEX D – SUMMARY OF SHORT TERM TECHNICAL ASSISTANCE ........ 63 ANNEX E – ENVIRONMENTAL COMPLIANCE REPORTING ......................... 65 ANNEX F –SUMMARY OF CONSTRUCTION WORKS STATUS .................... 67 ANNEX G – SUMMARY OF COMMUNICATION AND MEDIA ........................ 72 LWP-Y3-Q3-REPORT ACRONYMS ABA Allied Business Advisors ACWUA Arab Countries Water Utilities Association ALI Association of Lebanese Industrialists BMLWE Beirut-Mount Lebanon Water Establishment BWE Beqaa Water Establishment CDCS Country Development Cooperation Strategy CCIAZ Chamber of Commerce, Industry, and Agriculture Zahleh and Bekaa CSO Civil Society Organization DAI DAI Global LLC DG Director General DO Development Objective E2 Engineer and Educate EMMP Environmental Mitigation and Monitoring Plan ERAC Environmental Review Assessment Checklist ERO Environmental Review Officer ERP Microsoft Dynamics NAV-Enterprise Resource Planning FOM Field Operations Manual GIS Geographical Information System LRA Litani River Authority LRC LebRelief Council LWP Lebanon Water Project MoEW Ministry of Energy and Water NGO Non-Governmental Organization NLWE North Lebanon Water Establishment O&M Operation and Maintenance PODA Project Outside of Demonstration Area PPP Public Private Partnership RFP Request for Proposal RMP Risk Management Plan LWP Y3-Q3-REPORT 1 RWE Regional Water Establishment SLWE South Lebanon Water Establishment STTA Short Term Technical Assistance USAID United States Agency for International Development WB World Bank WELI Water Efficiency in Lebanese Industry WQAP Water Quality Assurance Plan WSA Water Security Analysis WW Wastewater WWTP Wastewater Treatment Plant Y1 Year One Y1-Q3 Year One-Quarter Three Y1-Q4 Year One-Quarter Four Y2 Year Two Y2-Q1 Year Two-Quarter One Y2-Q2 Year Two-Quarter Two Y2-Q3 Year Two-Quarter Three Y2-Q4 Year Two-Quarter Four Y3 Year Three Y3-Q1 Year Three-Quarter One Y3-Q2 Year Three-Quarter Two Y3-Q3 Year Three Quarter Three Y3-Q4 Year Three Quarter Four LWP-Y3-Q3-REPORT 2 INTRODUCTION The goal of the United States Agency for International Development (USAID) Country Development Cooperation Strategy (CDCS) for Lebanon is “improved accountability and credibility of public institutions, and broader economic prosperity”. In the water sector this CDCS is advanced through USAID’s Development Objective (1) (DO1) of “improved capacity of the public sector in providing transparent quality services across Lebanon”. In line with USAID’s DO1, the Lebanon Water Project (LWP) is a five-year activity funded by USAID with a goal to increase reliable and sustainable access to water for citizens, improve water management practices, enhance the efficiency and sustainability of the Regional Water Establishments (RWEs) and the Litani River Authority (LRA), reduce non-revenue water, and improve irrigation water use. Building on past USAID assistance to the Lebanese water sector and partnering with the Beirut-Mount Lebanon Water Establishment (BMLWE), Beqaa Water Establishment (BWE), South Lebanon Water Establishment (SLWE), North Lebanon Water Establishment (NLWE), and LRA, LWP strives to meet its ultimate objectives through three interrelated results: Result A: Improve service delivery and resource management by the five public water utilities (the four RWEs and the LRA) that are mandated by law to provide water, wastewater, and irrigation management services in Lebanon, and by local municipalities where feasible and appropriate. Result B: Improve civic engagement in water management and advance citizen perception of the water utilities role in providing a necessary and valuable service. Result C: Improve private sector involvement in water management. Each of these results has a specific number of implementing tasks and activities as provided in the LWP Performance Work Statement, and Year One (Y1), Year Two (Y2), and Year Three (Y3) Work Plans. The implementation of these results, along with associated tasks and activities, has taken and will continue to take place at the RWEs including specific areas referred to as “Demonstration Areas”, which have been identified as the Cazas of Koura, Metn, Zahleh, and Jezzine. LWP moved forward in Y3-Q3 with many activities as described in this report, which covers the period starting on April 1, 2018 and ending on June 30, 2018. The report is structured into three main sections: Section I provides an overview of LWP activities over the course of Y3-Q3. Section II shows specific progress of LWP Results A, B, and C for Y3-Q3, and next steps. Section III focuses on LWP management and operations. The annexes to this report provide additional information on: Annex A: Summary of Grants for Y3-Q3 Annex B: Summary of Trainings for Y3-Q3 Annex C: Summary of Gender Integration Activities for Y3-Q3 Annex D: Summary of Short Term Technical Assistance provided by LWP in Y3-Q3 Annex E: Environmental Compliance Reporting for Y3-Q3 Annex F: Summary of Construction Works Status for Y3-Q3 Annex G: Summary of Communications and Media for Y3-Q3 LWP Y3-Q3-REPORT 3 SECTION I – OVERVIEW This section provides an overview of LWP activities in Y3-Q3 and includes a summary of the LWP quarter by result, a summary of important meetings and events, and a synopsis of lessons learned. SUMMARY BY RESULT LWP continued its simultaneous implementation of Results A, B, and C. These results (and their related tasks and activities) are interdependent and build on one another to create an inclusive and mutually reinforcing approach that will deliver comprehensive results. Through Result A, LWP directly strengthens the RWEs and LRA from within, making them efficient in management and service delivery. Building on Result A improvements, Result B seeks to restore a balanced relation between the improved RWEs and LRA and citizens through turning these citizens into responsible customers that have rights, but also obligations towards the RWEs and LRA. Finally, building on the ground laid by both Results A and B, Result C seeks to remedy the existing disconnect between the Lebanese public and private sector by bringing both sectors closer via cooperation and partnership. Below is a synopsis of Result A, B, and C accomplishments in Y3-Q3. Result A: Improve service delivery and resource management by the five public water utilities (the four RWEs and the LRA) that are mandated by law to provide water, wastewater, and irrigation management services in Lebanon, and by local municipalities where feasible and appropriate To directly strengthen the RWEs and LRA to improve efficiency in management

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