Inside TSA SECURITY DIRECTOR MARISA MAOLA: a WOMAN in CHARGE SHELTAIR PROVIDES HOME AWAY HOME for TRIPLE CROWN WINNER VAUGHN CO
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Vol. 37 No. 7 Serving New York Airports July 2015 TSA SECURITY DIRECTOR MARISA SHELTAIR PROVIDES HOME AWAY MAOLA: A WOMAN IN CHARGE HOME FOR TRIPLE CROWN WINNER Marisa Maola is the Region 1 Director Perhaps one of the most demanding pas- for TSA, which includes oversight of the sengers ever to be welcomed by Sheltair de- region comprised of New York, New Jer- scended from his chartered aircraft at Long sey, Delaware, Massachusetts, Connecticut, Island MacArthur Airport a few weeks ago Vermont, New Hampshire, Rhode Island where he was hailed, acclaimed, pampered, and Maine. She’s held that post since Janu- petted, and watered. That passenger was ary 2012, but more recently she took on American Pharoah, the horse that success- welcomed thousands of thoroughbreds the added role of Federal Security Director fully completed that impossible trifecta, the at our Republic Airport facility as well as (FSD) at JFK International Airport. Maola triple-crown. Long Island MacArthur, so we were pre- previously served as the FSD at LaGuardia The race was run at Belmont with an au- pared and comfortable in providing for the International Airport. dience of nearly 90,000 spectators. unique needs of these special passengers. Airport Press had the opportunity to meet Warren Kroeppel, Chief Operating Offi - with Ms. Maola at her JFK HQ offi ce, and cer of Sheltair, stated, “Over time, we have See SHELTAIR page 2 the discussion was centered on her role as head of these extremely important transpor- tation facilities; and her focus on the future Ms. Maria Maola, Region 1 Director of TSA. both at JFK, and the region. On a personal VAUGHN COLLEGE OF AERONAUTICS level, we found a person who refl ects com- is particularly centered on it is training. She petence and quiet confi dence. Her New York wants her staff to be fully able to take on CONDUCTS EMPLOYER roots also reveal one not easily intimidated. any challenge. One may think of the TSA as There were no dramatics or pronounce- a screening agency; this is only one aspect APPRECIATION RECEPTION ments; simply a sense that she knew what of a full range of security responsibilities. format to talk with students, recent gradu- direction she wished to go and how she Amongst the many other activities include Joseph Alba ates and prospective employers. I have to planned to get there. law enforcement, mission support, regula- It never ceases to amaze me how Vaughn thank Dr. Phil Meade, Executive Director of If I took away one area that Ms. Maola See WOMAN IN CHARGE page 2 College seems to draw and graduate stu- dents of such high quality. Career Services at Vaughn, and Dr. Sharon On Thursday, May 28th, I was invited to DeVivo, President of Vaughn College, who join prospective employers and recent grad- never forget to invite me, and are gracious ASDO NETWORKING EVENT uates along with students at one of Vaughn’s hosts. Another successful “reverse” trade show service suppliers in the region. career days. The event is always informal, The real eye-opening scenario happens was held at Russo’s on the Bay on Friday, and everyone gets a chance to meet all the when you arrive at a table with both em- June 19th. The Queens Air Services Devel- Dolores Hofman, ASDO’s Program participants. I always take advantage of this See VAUGHN page 2 opment Offi ce (ASDO) brings airline buy- Manager, has run another great networking ers and others together with vendors and event. inside . Airportp Press Airport News............................2 Cargo News..............................7 Airline News...........................14 Classified..............................18 Aviation News........................10 Comic...................................16 Hijinx....................................18 Names in the News..................17 July 2015 • Vol. 37 No. 7 airportpress.us A SALUTE TO L-R Doug Sterns, Deputy GM LGA PANYNJ; John Selden, Deputy GM JFK PANYNJ; Melva OUR TROOPS: Miller, Deputy VP Queens Borough President’s Offi ce; Dolores Hofman, Program Director, Queens Air Services Development Offi ce; Ralph Tragale, Assistant Director Aviation Customer PULL OUT Industry External Affairs; Bill Huisman, Executive Director Aviation Development Council. 2 • July 2015 • Airport Press Metro Edition Airport News to coordinate activities amongst a vast num- with the diverse population that works in WOMAN IN CHARGE From Page 1 VAUGHN From Page 1 ber of government agencies and security and around the metro airport facilities. She tory compliance and management of the stakeholders, and her role involves 46 air- attended metro New York Schools and col- ployers and grads and realize that their suc- TSA PreCheck program. Of particular in- ports including some of the nation’s busiest leges and now lives with her fi ancée in the cessful experience in hiring Vaughn gradu- terest is the steady movement of the TSA to (JFK, LGA, EWR, BOS), and many mid- area. ates draws them back to the school to see if risk based security (RBS). Risk-based se- size airports (ALB, BUF, ROC, SYR, ISP, they can recruit others. That in my mind is curity is a brand-new approach. When TSA HPN, SWF, BDL, MHT, PWM, BTV, PVD). SHELTAIR From Page 1 a profound endorsement of Vaughn College. fi rst launched, every traveler was treated the If you multiply the number of stakeholders Amongst my one-on-one conversations same. But with the evolution of risk-based times 46; it can be a daunting task and not The only difference for American Pharoah was with Kenneth Tejada, a Vaughn grad security, TSA has recognized that the vast one for the faint-hearted. was that there was a welcoming committee now successfully working for Endeavor Air majority of travelers pose no security threat Ms. Maola began her public service ca- that ranged from racing fans to elected of- Maintenance. He is already very conversant and not everyone coming through the check- reer in 1998 as a Special Agent in the Civil fi cials. Islip Town Supervisor Angie Carpen- about his job, and we had a great exchange point requires the same level of security. Aviation Security Division of the Federal ter even sought out bales of hay to present as of information. Ken is a gentleman and a This new approach requires a different ex- Aviation Administration (FAA) Eastern Re- part of an equine friendly welcome.” credit to Vaughn. perience level and training regimen for TSA gion. She was responsible for the Foreign The chartered 727 belonging to “First I also have to admit that it is refreshing to offi cers, whether it is a new hire or current Airport Assessment Program, where she Class Equine Air Travel” arrived on time engage all these enthusiastic young people, staff. Even 14 years after 9/11, the TSA con- conducted airport and air carrier assess- under rainy skies and was quickly directed looking to begin a life career. The trick to tinues to be in transition, and this is a good ments at several airports in Eastern Canada to Sheltair’s hangar to allow American Phar- staying young is staying in contact with all thing. and Bermuda. oah to gather its luggage and depart the air- this energy. Ms. Maola is a graduate of St. Johns Ms. Maola has over 13 years of experi- craft for its transport to Belmont. University and a native New Yorker, so Bill ence with ever increasing responsibility for “We wished our passenger the best of Puckhaber (Airport Press publisher) and I the TSA. She was tapped as the Interim Fed- luck in having a successful business week- had lots in common to talk about. It was via eral Security Representative just six weeks end on Long Island. But then again, we do this conversation that I understood her abil- after the September 11, 2001 attacks. Each that for all our guests,” concluded Kroeppel. ity to lead, as well as her capability to reach assignment ended in successful conclusion out to her contemporaries and other security whether it was at BWI Airport in 2002 or Stakeholders. As described in the following Assistant Federal Security Director at JFK paragraph, this is a critical skill set. in 2005. In September of 2008, Ms. Maola The TSA does not operate in a vacuum; a was promoted to Deputy Federal Security dangerous goods incident could involve the Director for LaGuardia International Air- DOT, the FAA along with the TSA. An al- port, Long Island MacArthur Airport, West- tercation at a screening area can involve the chester County Airport, and the Manhattan Port Authority Police, the FBI, or other law Heliports. She led a staff of 32 employees enforcement agencies as well as the TSA. and a workforce of over 1200 Transportation A cargo transgression can involve Customs Security Offi cers. She was selected as the Phil Meade, Executive Director of Career and Border Protection, the TSA and law en- Federal Security Director for LGA Airport Services address employers and Vaughn forcement. There are also logistics fi rms, in February of 2010. grads at reception. warehouses, truckers, airlines, and the beat As mentioned above, Ms. Maola is a na- goes on. The end-point is that the TSA needs tive New Yorker, another plus when dealing See Airport News page 4 Airport Press Dream It. Do It. airportpress.us Publisher: William R. Puckhaber Editor: Joe Alba Renovate Your Home Creative Director: Chris Thorn Reporter-Photographer, Asst. to Publisher, Pay Off Debts Office Manager: Diane D. Santos Travel & Dining Editor: Roberta Dunn Cover Tuition Costs Director of Sales: Ed Garcia ADVERTISING: Prepare for Emergency Expenses Phone: (718) 244-6788 Email: [email protected] The Equity in Your Home Can Help! Information about subscriptions, advertising and editorial matter can be obtained from: AIRPORT PRESS, INC.