Locating a Component Ann Pellegreno's World Flight
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JULY 2017 LOCATING A COMPONENT BY DENNIS FOOTE BROKER ADVANTAGE BY MAUREEN RESCH ANN PELLEGRENO'S + WORLD FLIGHT 45 BY GIACINTA BRADLEY KOONTZ Serving the Business Aviation Community Since 1968 Do What You Do. CONTENTS Better Through CORRIDOR. 04 CAMP PEARLS 05 AMSTAT MARKET ANALYSIS Broker Advantage Perform Maintenance. By Maureen Resch warm hello! As you know, key process, our development and analyst Eciently. 06 INSIGHT TO THE PAST areas of focus for CAMP are teams have delivered great support across Customer Service and Quality. the board. As the migration winds down, The 50th Anniversary of Ann AThis month, I’d like to extend insights on they will continue to ensure that all Quote, Schedule Pellegreno’s World Flight some of the service initiatives occurring customers benefit from the improved By Giacinta Bradley Koontz here at CAMP. application and receive great customer & Plan. Simply. service. If you have questions about the Fuel & Service. 09 OF INTEREST CMP G500 Entry Into Service migration, please contact us at 1-877-411- Remotely. NBAA Press Gulfstream will be delivering the first of CAMP or email [email protected]. their new model G500 aircraft into service 10 USER HOT TIP at the end of 2017. A key deliverable for EHM Migration the G500 entry into service is readiness In June, it was our pleasure to announce Locating A Component on MyCMP for the first aircraft delivery. the availability of the CAMP Engine By Dennis Foote The MyCMP team has been working Health Monitoring (CAMP EHM) 13 ASO TOP 50 diligently in preparation for the first application for engines trended by The G500 enrollment and looks forward to Trend Group (TTG). Since then, the 14 OEM HIGHLIGHT supporting G500 operators. CAMP EHM and TTG teams have Cessna been working harmoniously to migrate Helicopter Program Update TTG engine data to the CAMP EHM 15 TOOLBOX Q&A The CAMP Helicopter program is an application and deliver an improved important part of our more recently customer experience. CAMP CALENDAR expanded services. CAMP debuted its 16 The transition to the CAMP EHM fully integrated helicopter maintenance application offers several benefits to TTG 18 CAMP DIRECTORY tracking service in 2016, with the customers. These include support for more established OEM partnership between Bell advanced trend monitoring algorithms Helicopter and CAMP. from the OEM, better reporting Since its inception, our helicopter analyst and alerting mechanisms, and most team has industriously labored to ensure importantly, integration with the CAMP Track Inventory. the best support to our operators. Recently, Maintenance Tracking application. TTG Accurately. Increase Prots. the team completed a project that delivers customers will continue to receive support Repeatedly. significant improvements in customer from the qualified TTG engine analysts service. They focused on several key that they have grown to depend on and operational processes including update trust. processing, new enrollments and templates. We are in the home stretch of the Based on direct feedback from customers, migration now. After recently completing By improving every stage of your workow, your operation will run the team’s hard work and dedication has a migration of over 750 engines, the paid off. Customers have reported that more eciently, provide better customer service, and accelerate team is closing in on the final stages of there is evident improvement and the focus the migration. If you have questions revenue growth. Contact us today to discuss automation with on quality of service is directly impacting about the migration, please contact us at CORRIDOR and how we can help you do what you do best. their user experience. 1-877-411-CAMP or email us at service@ Editor: Karie White Avtrak Migration campsystems.com. CAMP Systems International The migration of Avtrak customers to the 11 Continental Boulevard, Suite C Regards, Merrimack, NH 03054 newly updated Avtrak application is nearly Tel: +1-603-595-0030 complete. The Avtrak team is working Dennis Foote Email: [email protected] with the remaining fleet customers to Dennis Foote C RRIDOR Advertising: George Rossides finalize the migration of their aircraft Aviation Service Software Senior Manager, Regional Field Service Tel: +1-631-88-3200, ext. 2212 and helicopters to the CAMP or to the Cell: +1-516-383-9082 updated Avtrak application. Numerous CAMP Systems International Email: [email protected] exciting improvements have been made [email protected] Cover: Stock photo to the application in order to enhance user experience and provide additional management tools. Throughout the ©2017 CAMP Systems International WWW.CORRIDOR.AERO | 512.918.8900 JULY 2017 ❖ CAMP SYSTEMS INTERNATIONAL 3 CAMPPearls AMSTATMarket Analysis with Maureen Resch, Int’l Research - Team Lead “The biggest A M S T A T craft their status’ blend with the status of the aircraft so that connection I can to the end user the combined body appears to be one. see between a pearl and wisdom is ... Default View: Clicking the “Task/Status” link from within the both a pearl and navigation panel produces a new tab that displays all of Broker Advantage the ATA Chapters along with their individual tasks counts. wisdom seem like Expanding a chapter using the plus icon “+” will display all small objects but are of its tasks. both very valuable.” Filtering for Tasks: Most maintenance personnel accessing Percentage of Business Aircra< For Sale With Broker — WikiAnswers.com user: ID 1241821233 the “Task/Status” area do so with the intent on research- 100% ing information against a specific task. The most efficient CAMP WISDOM TO HELP YOU ALONG THE WAY method to locate the task is with the “Task/Status Filter.” 90% Example – Use the Task/Status Filter to find the “Standby 80% Altimeter Calibration” and any related tasks. Asia Search Filters – Relevant information must be 70% typed into one or more of the filter fields in order to Australia/Oceania generate the desired results. The user 60% Managing the Aircraft: AIRCRAFT HOME PAGE E. Europe/W. Asia understands that the task would most likely be 50% Additional Tabbed Functionality: In addition to the associated with ATA Chapter “34” (Navigation), Mid. East/Africa above mentioned panels there are also four addition- that there is a high probability its description would 40% N. America al tabbed panels associated with the lower portion of contain “Altimeter” and because it is a calibration it the screen. would probably be considered a “Service”. 30% S./C. America Task Structural Display: Using the stated filter criteria, the Major Assemblies – Lists the engines, propellers, 20% W. Europe and any auxiliary power unit installed along with its system was able to correctly identify and display task installation details. 341106, the “Calibration Test of the Standby Altimeter.” 10% Percentage of Business Aircra< For Sale With Broker Security – Displays all organizations that have ac- Center Display – The ATA tree listing from the original image has now been replaced with the search results 100% 0% cess to the aircraft in addition to the users within 2009 2010 2011 2012 2013 2014 2015 2016 2017 each having access as well. based on the filter criteria. From the below image it can be seen that the upper center display presents the 90% Tracked Tasks – Lists all tasks from the application most critical task information. 80% that have the tracked flagged set for the express Percentage of Business Aircraft For Sale with Broker ✔ Task Number ✔ Task Description purpose of bringing these tasks into continuous Asia ✔ ✔ 70% view. Compliance Values Active Interval ✔ Time Remaining Values ✔ Part/Serial Information Australia/Oceania Operator Action – This page lists all of the tasks ✔ Next Due Values – Includes maximum limits when 60% which require additional information. These exist in E. Europe/W. Asia tolerances are applicable. 50% either of two forms which are “Insufficient Tasks”, Mid. East/Africa Lower Display – Only when the user clicks the task review of AMSTAT’s data for this year shows that as in past est percentage of broker represented aircraft those which are missing critical information and 40% which cannot calculate a next due, and the “New number from within the center display will the system years most aircraft owners continue to rely on the knowledge at 50%. Similar to the Middle East/Africa N. America undock and open the lower display. When this is ac- Requirements” tasks, those which require more 30% and expertise of experienced brokers when the time comes to region, Asia had a significant increase in S./C. America accurate information such as the total time of the complished the application will present additional Asell their aircraft. For the most part the more mature markets continue to brokered listings in 2016. The data for 2017 in-depth information on the task in the form of four tabs aircraft on the effective date of an AD or simply to show20% their preference for the use of brokers while some of the less mature shows a downward trend with 56% of Asia’s W. Europe just bring the task to the users attention. Resolving that can actively be toggled by the individual viewing markets show variation year to year. listings being broker represented. Australia/ the page. 10% Oceania is another region that has shown operator actions typically require discussion with The regions generally considered more mature, North America, Western fluctuation in the use of brokers; this year’s data shows that 53% of the aircraft the aircraft analyst. Detail Tab – Displays references to both the require- Europe and South/Central America continue to show the least amount of ment and procedural source documents, update 0% for sale are broker represented. Managing the Aircraft: TASK/STATUS change from2009 year to year.2010 The majority2011 of owners2012 in these regions2013 have 2014 2015 2016 2017 notes, attachments, and historic transaction infor- consistently demonstrated that they value the advantages of using a broker Despite the slight downturn in the use of brokers the majority of aircraft The “Task/Status” screen serves as the backbone of the mation.