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2018 ANNUAL REPORT Board of Directors Patricia A. Small, Chair Brynn K. Riley, Vice Chair William J. Zafirson, Secretary Charles M. Petersen, Treasurer Providing quality treatment, support and hope to children, Erin Ehrlenbach Collins families and adults through a network of mental and Joshua S. Cushman behavioral health, developmental, and educational services. Robert M. Davis Dear Friends, Jessica A. Demers Diane H. Donaldson As we reflect on this past year, we are so proud of our donors, volunteers and staff who have increased our capacity to care for people in need of our services. Dennis Eagleson Troy A. Ellsmore Due to new state contracts, we expanded the delivery of crisis Christopher T. Emmet services from Lincoln, Sagadahoc and northern Cumberland counties Michelle R. LaChapelle to also include Androscoggin, Franklin, Knox, Oxford, Waldo and York Dr. Robert A. Lobis counties. As of April 1, 2018, we are now the largest provider of mobile crisis intervention and crisis stabilization units in the state. Jerry Mansfield James A. Nylund Our roots in children’s residential care, which date back to 1828, Brenda A. Piecuch continue to flourish with the introduction of the principles of Gregory R. Prince CARE (Children and Residential Experiences), developed by our partners at Cornell University. We are now halfway through our Melissa R. Richter implementation of this best practice. Michael W. Sawyer Dr. Margaret A. Shepp We welcomed adults with developmental and intellectual Debra D. Taylor disabilities as clients in a service new to Sweetser, a program we have named Developmental Services. As a result, we now Mary E. Turgeon support approximately 65 people so they may enjoy living in a Douglas A. Willett community setting in Bangor. A partnership with the Maine Center for Disease Control and Management Team Prevention has resulted in a grant that will provide approximately Debra D. Taylor 300 clinicians with free, evidencedbased training on suicide preven President & CEO tion. As part of the grant, Sweetser has also created a web portal for online training. This is an important step toward achieving our goal of Zero Suicide. Virginia A. Gentile VP, Finance Our Peer Recovery Services staff has trained WRAP (Wellness Recovery Action Plan) facilitators for selfhelp groups across the state. And we continue to be a leader in recovery services and James R. Martin other peer work. VP, Programs These are just some of the highlights of our work in the past year! We are so grateful for your Janice M. Nadeau support so that we can continue to deliver these important services to children, families and VP, Human Resources adults who need and deserve them. ON THE COVER A student of Sweetser’s Eslie J. Parquette School in Saco enjoys an outing to Lakeview Orchard in Lyman. Thank you Debra D. Taylor Patricia A. Small to the Lundquists for sharing their beautiful scenic land and apples with President & CEO Chair, Board of Directors our students. 2 PROMISES KEPT Connecting people to services they need and deserve Jacob is most grateful for Sweetser’s hospitality. Sweetser’s special purpose private schools are located in Saco and Belfast, and assist students in overcoming When he became a student at the Eslie J. Parquette learning, behavioral and emotional impairments. School in late September 2016 at the age of 12, he noticed “how welcoming everyone was.” Kris Clough is the clinician who has worked with Jacob and his family since his arrival. Prior to his first day at Sweetser, Jacob was a middle school student in his hometown of Sanford. But the He said: “It has been amazing to watch Jacob grow school staff told his parents that they thought their into a smart, confident person. I’ll be a little sad to child was in crisis so they sought help in a hospital see him leave our program, but I know that he crisis unit, where he had two hospital stays only to has come such a long way. And he is ready and be told he was fine. enthusiastic about returning to public school and accessing all the opportunities that has to offer. I’m S weetser has been life changing for confident that the work Jacob has accomplished o ur family. “ and the lessons learned from the staff here have His family looked around for the right school prepared him for this next stage in his life and he’ll be amazing!” environment for Jacob and found some options, but they weren’t a good fit. Then someone In January, Jacob entered 9th grade at Sanford recommended they visit Sweetser, where they High School. found a great fit. Referring to his son’s transition back to public “Sweetser has been life changing for our family,” school, Jacob’s father says: “It’s not even a concern said Christian Burton. “We had a rough start with anymore. But we’re going to miss Sweetser a lot.” him in public school.” Now his dad says, “He’s the same kid, but different. Our experience has definitely exceeded our expectations.” 3 Our Goal is Zero Suicide Sweetser Training Institute is providing free twoday workshops throughout the state for clinicians on “Cognitive Suicide Prevention.” The evidencebased training was made possible by a grant awarded by the Substance Abuse and Mental Health Services Administration (SAMSHA) to Maine Center for Disease Control and Prevention. Sweetser was named a partner for the grant. Marjan Holloway, PhD, of Beck Institute for Cognitive Behavior Therapy is serving as trainer and is in the photo at left along with Sweetser Senior Director Leslie Mulhearn (far left). In the group photo are Sweetser staff and affiliates. The Suicide Safer Care training portal offers free online training for clinicians and community members at https://sweetser.academy.reliaslearning.com/ 4 Garland Award Sweetser awarded this year’s Garland Award to Senior Residential Clinician Jessica Macomber. Jess has worked at Sweetser for the past 11 years. Laurence “Bud” Garland served on Sweetser’s Board of Directors for more than 33 years, and often spoke of his respect and appreciation for Sweetser staff. The Garland Award was created in his honor to acknowledge those who personify his exceptional service to Sweetser and the greater community. Sweetser hosted first year medical students from the University of New England College of Osteopathic Medicine at the Saco campus in October, where the future physicians learned about our delivery of mental health services to children, families and adults. In the group photo, Sweetser’s Medical Director Marc Kaplan (front row at right), a graduate of UNECOM, joins the students. And Sweetser Senior Director of Facilities and Support Services Jon Mistos brings the students on a tour of the campus. 5 2018 SNAPSHOTS 6 LEAVING A LEGACY Your Gift Matters CLIENTS SERVED BY PROGRAM (Clients may receive services from multiple programs) Sweetser has a longstanding tradition of helping improve ADULTS Community-based the lives of those in need for (Ages 21+) 9% nearly two centuries. One of the key reasons we have been Crisis Outpatient 14% able to make such an impact 76% on thousands of children, Eating Disorders families and adults is gift 1% planning. New and longtime supporters continue to include Sweetser CHILDREN Community-based Todd E. Henry, Director (Ages birth 20) 9% in their estate plans. These of Development generous contributions have Crisis helped build an endowment to ensure that Sweetser 11% Outpatient services will be available for future generations. Education 72% 5% Residential Including Sweetser in a will or trust is one of the simplest 1% Eating ways to leave a legacy and make an impact. Other Disorders 2% popular ways to give include outright cash gifts, naming Sweetser as a beneficiary in a life insurance policy or Clients Served By County for FY18 retirement account, charitable gift annuities and gifts of securities. ADULTS CHILDREN TOTAL Androscoggin 1,330 1,033 2,363 Some family members continue a legacy of giving established Aroostook 591 326 917 by a parent or loved one. We hope you will continue that Cumberland 2,198 1,412 3,610 tradition. Every gift counts and is greatly appreciated. Please Franklin 79 48 127 do not hesitate to contact me at 2072944484 if you have any Hancock 142 232 374 questions about making a gift to Sweetser. Thank you for your Kennebec 549 281 830 generosity and support. Knox 327 214 541 Lincoln 479 243 722 Oxford 356 292 648 Penobscot 870 422 1,292 Piscataquis 59 24 83 Sagadahoc 892 589 1,481 Somerset 153 179 332 Waldo 331 406 737 Washington 72 24 96 York 2,873 2,568 5,441 Unknown/Out of State 420 168 588 TOTAL 11,721 8,461 20,182 7 FISCAL YEAR JULY 1, 2017 JUNE 30, 2018 Financial Report REVENUE Net Program Service Revenue $55,767,669 Contributions & Grants $651,461 Income on Investments $2,589,720 Miscellaneous Income $619,794 TOTAL OPERATING REVENUE $59,628,644 REVENUE SOURCES MaineCare 62.74% State of Maine (DHHS/DOE) 14.19% Private Insurance 8.10% Medicare 4.26% Local School Districts 4.23% Income on Investments 4.34% Miscellaneous Income 1.05% Fundraising 1.09% EXPENDITURES Residential Services $10,840,238 Developmental Services $2,716,954 Communitybased Services $6,684,993 Crisis Services $5,907,801 Outpatient Services $24,834,178 Educational Services $7,302,601 Other $905,796 Total Expenditures $59,192,561 8 FISCAL YEAR JULY 1, 2017 JUNE 30, 2018 Honor Roll of Giving Angel ($10,000+) Diversified Communications Mechanics Savings Bank Anonymous (1) Domestiks Cleaning Service, Inc. Mt. Washington Valley Dorothy Suzi Osher Foundation Dunegrass Golf Club Accommodations Elmina B.