Commissioner of Police Kolkata Kolkata Police Headquarters, 18, Lalbazar Street, Kolkata-700001
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COMMISSIONER OF POLICE KOLKATA KOLKATA POLICE HEADQUARTERS, 18, LALBAZAR STREET, KOLKATA-700001 TENDER DOCUMENT FOR SUPPLY, INSTALLATION, IMPLEMENTATION, CUSTOMIZATION, AND MAINTENANCE OF DIGITAL OPEN STANDARD IP BASED TETRA RADIO TRUNKING SYSTEM (800 MHz BAND) ON TURN KEY BASIS FOR KOLKATA CITY POLICE COMMISSIONERATE TENDER NO 7764 /TEN Date 06-05-2009 ____________________________________________________________________________________________ Kolkata Police/Tender/Mega City (Digital Radio Trunking System)/ver 1.0 1 Index Sl. No. Description. Page No. 01 Notice Inviting Tender. 03 02 General Terms and Condition 04 03 Scope of Work 20 04 Features and Specifications of Trunking System 30 05 Bill of Materials 56 06 Terms of Reference 67 07 General Compliance Schedule 68 08 Logical Infrastructure Diagram 86 09 Proposed Up-gradation of the Network 87 ____________________________________________________________________________________________ Kolkata Police/Tender/Mega City (Digital Radio Trunking System)/ver 1.0 2 Section -1 Notice Inviting Tender Tender Notice No. : Date: Sealed Tenders are hereby invited for the “Tender for Installation, Customization and Implementation of IP based Digital Radio Trunking System, TETRA for Kolkata Police” as specified in the tender document. Earnest Money Deposit : Rupees Two Lakh only. Cost of Tender document: 1. Rs. 10,000.00 (Rupees Ten Thousand) only in cash or bank draft in favour of “Commissioner of Police, Kolkata” for which receipt is to be obtained from Tender Section, Lalbazar, Kolkata Police HQ, Kolkata-700001. Tender Notice can be downloaded from Official Website http://www.kolkatapolice.gov.in and at the time of submission, documentary evidence of payment of Rs.10,000 (Rupees Ten Thousand) only, as in Sl. No.1 above, should be attached. Tender document will be supplied from 11:00 hrs on 05.05.09 up to 12:00 hrs on 25.05.09. Submission Format: Hard Copy & Soft Copy (in CD media in Word Document and PDF format). • Pre-bid meeting : 16:00 hrs of 01.06.09. • Tenders will be received up to : 14:00 hrs of 30.06.09. • Time & date of opening the technical proposal : 15:00 hrs of 30.06.09. • Venue of opening the technical proposal : Briefing Hall, Lalbazar, Kolkata Police. • Time & date of opening the financial proposal : To be intimated later. for technically qualified vendors Date: 04.05.09 for Commissioner of Police, K o l k a t a Place: Kolkata. ____________________________________________________________________________________________ Kolkata Police/Tender/Mega City (Digital Radio Trunking System)/ver 1.0 3 Section -2 General Terms and Conditions 2.1. Definitions:- 1. “Bidder” means a bidder who has responded to this Tender Document by submitting his Technical and Financial Proposal. 2. “Contract” means the contract signed between the Kolkata Police and the successful bidder pursuant to the tender document herein. 3. “CPG” means Contract Performance Guarantee required to be furnished by the Contractor to the Kolkata Police under the terms and conditions described in Clause 2.20. 4. “Contract Price” means the price to be paid to the Contractor for providing the intended solution, in accordance with the Contract. 5. “Contractor” means the Bidder whose bid to perform the Contract has been accepted by Kolkata Police and is named as such in the Letter of Award. 6. “Government” means the Government of West Bengal. 7. “Intellectual Property Rights” means any patent, copyright, trademark, trade name or service marks. 8. “Installation” means the laying down and installation of the proposed and accepted solution by the Kolkata Police in accordance with the Contract. 9. “Party” means Kolkata Police or the Bidder, as the case may be, and “Parties” means both of them. 10. “Project Plan” means the document to be developed by the Contractor and approved by Kolkata Police based on the requirements of the Contract and the Preliminary Project Plan included in the Contractor’s bid. For the sake of clarity, “the Agreed and Finalized Project Plan” refers to the version of the Project Plan approved by Kolkata Police. The project plan may be changed/ modified during the course of the project. Should the Project Plan conflict with the provisions of the Contract in any way, the relevant provisions of the Contract, including any amendments, shall prevail. 11. “Certificate of Acceptance” means the certificate issued by the Kolkata Police and/or its authorized representative after installation, testing and satisfactory performance of the delivered products at the designated site as a total unit, for a period of at least 90 days. 12. “Services” means the work to be performed by the Bidder including the supply of related software/hardware, transportation, insurance, installation, customization, integration, Commissioning, training, technical support, maintenance, repair, and other services necessary for proper operation of the intended System to be provided by the selected Bidder and as specified in the Contract. ____________________________________________________________________________________________ Kolkata Police/Tender/Mega City (Digital Radio Trunking System)/ver 1.0 4 2.2. Purpose The Kolkata Police is responsible for the maintenance of law and order in the city of Kolkata and regulates and manages the surface traffic in the 300(Approx.) sq kms operational Area. The day-to-day policing of Kolkata are the responsibility of the 48 local Police Stations. They are administratively under the supervision of one of the 5 divisions into which Kolkata is divided. Specialized units in their endeavor to fight crime and make Kolkata a better place to live in support these Police Stations. The divisions are the following North and North Suburban Division South and South Suburban Division East Suburban Division Central Division Port Division The area to be covered by the proposed Radio Trunking network is shown by BLUE LINE over map given below. Traffic Management has emerged as one of the most challenging aspects of Metro Policing, and among all Metros, Kolkata offers its own unique challenges. Limited road space, huge volume of traffic, slow-moving vehicles and the sea of humanity make traffic management a daunting task. Balancing of twin principles of speed and safety requires a high degree of skill and motivation. The spurt in growth that Kolkata is witnessing has added a new dimension to the scenario. ____________________________________________________________________________________________ Kolkata Police/Tender/Mega City (Digital Radio Trunking System)/ver 1.0 5 Kolkata Police invites Tender from prospective Vendors for the introduction of Digital Radio Trunking System, TETRA which should support IP network. 2.3. Objective The aim of this project is to provide an effective and efficient state-of-art communication network for Kolkata Police to cover Kolkata city with a new radio network based on digital trunked radio technology in 800 MHz band. In broad terms the solution shall achieve the following key objectives. The system shall be based on open standards TETRA. • Group-Call operation using closed Talk-Groups. • Roaming across all operational areas, supporting call-handover. • Security against unauthorized monitoring. • Simultaneous voice and data communication to and from a single terminal. • Voice radio and mobile data modes of operation. • Potential to use subscriber radios available from a variety of manufacturers. 2.4. Instructions for the Bidder 2.4.1. Respondent’s proposal must respond to each and every requirement outlined in this Tender document in order to be considered responsive. Proposals must be clear and concise, mentioning international standards, technology with possible upgradeability and extendibility, and also should mention proprietary technology (if any) in the product and in its interfaces. ** 2.4.2. Respondents submitting Tender, not crossing the last date of submission, may be afforded an opportunity for discussion and revision. 2.4.3. The Tender must contain detailed description of how the Respondent will provide each of the services outlined in the Tender with international standard interfaces with other components, and interoperability with different standards (if any). This may also include descriptions of any enhancements or additional services or qualifications the Respondent may provide that are not mentioned in the Tender. 2.4.4. Two hard copies of the Tender shall be submitted in a sealed package clearly marked with the name of the Respondent mentioning the “subject”. One of the copies shall be marked "Master Copy" and will contain original signatures. The remaining copy does not require original signatures. One Soft Copy in non- refundable CD shall also be submitted, along with presentation material, and supporting soft copy of brochure mentioning technological standards of the product and interfaces. All soft copy must be in portable document format (pdf). 2.4.5. The Kolkata Police will not be responsible for any expenses incurred by the Respondent(s) in preparing and submitting the Tender. 2.4.6. The Kolkata Police reserve the right to cancel/withdraw this Tender, to reject any proposal, to waive minor irregularities in proposals or to allow the Respondent(s), to correct a minor irregularity if the best interest of Kolkata Police is served by doing so. 2.5. Clarification to the Tender Document 2.5.1. All the Bidders are requested to carefully go through the provisions laid down in this tender document and seek all clarifications in writing at following address:- The