University of New England Annual Report 2010 Statistics at a glance

Total number of students (persons) at UNE (1/1/2010 - 31/12/2010)

Domestic students 17,240 International students 1,212 Total 18,452

Students commencing an award course 7,209

Graduates 3,453

Staff Academic staff 509 Administrative and support staff 730 Total 1,239

Total revenue $m

Consolidated 221.0 UNE parent entity 208.7 University of New England Armidale NSW 2351 April, 2011

The Hon. Adrian Piccoli, MP Minister for Education Governor Macquarie Tower, 1 Farrer Place, Sydney NSW 2000

Dear Minister

In accordance with Section 10(1) of the Annual Reports (Statutory Bodies) Act, 1984, and Section 34 of the Public Finance and Audit Act, 1983, the Council of the University of New England has the honour to present to you, for tabling to the Parliament, the Annual Report of the proceedings of the University for the period January 1 to December 31, 2010.

The Hon. Richard Torbay, MP Chancellor

Professor James Barber Vice-Chancellor and CEO

Historic Booloominbah

Annual Report 2010 1 Contents

▪ Organisational Chart 3 ▪ University Governance 4 ▪ Council 6 ▪ Chancellor’s Report 8 ▪ Vice-Chancellor’s Report 10 ▪ Report of the Senior Deputy Vice-Chancellor and Deputy Vice-Chancellor (Academic) 12 ▪ Report of the Pro Vice-Chancellor (Students and Social Inclusion) 15 ▪ Report of the Deputy Vice-Chancellor (Research) 23 ▪ Governance and Planning 32 ▪ University Development 34 ▪ University Services, Facilities and Finance 39 ▪ Faculty of Arts and Sciences 43 ▪ Faculty of The Professions 49 ▪ Partnerships and Related Entities 55 ▫ Agricultural Business Research Institute 55 ▫ International Livestock Resources and Information Centre 55 ▫ Services UNE 56 ▫ SportUNE 57 ▫ UNE Foundation 58 ▫ UNE Partnerships Pty Ltd 58 ▪ Diversity, Access and Equity 60 ▫ Employment Equity Report 60 ▫ Multicultural Policies & Services Program Report 70 ▪ Supplementary Information 78 ▫ Audit and Risk Unit 78 ▫ Insurances 78 ▫ UNE Privacy Statement 79 ▫ Freedom of Information and Government Information (Public Access) 79 ▫ Consumer Response 91 ▫ Environmental Management Plan 92 ▫ Land Sales 92 ▫ Performance and Numbers of Executive Officers 93 ▪ Statistics 95 ▪ Financial Reports 99 ▫ University of New England 99 ▫ ABRI 159 ▫ ILRIC 193 ▫ Services UNE 215 ▫ UNE Foundation Ltd 247 ▫ UNE Foundation 263 ▫ UNE Partnerships 285 ▫ University of New England Sports Association 317 ▫ Sport UNE Ltd 347

2 University of New England Organisational structure of the University as at 31 December, 2010 Chief Officer Office of Services Pathways Marketing & International Development Public Affairs Advancement Marketing and and International English Language Academic Teaching and Teaching Learning Centre Board Secretariat Board

Centre Student Colleges Archives & Services Residential Libraries andLibraries Administration Oorala AboriginalOorala PVC Students PVC & Social Inclusion

Law Health Business, Business, Education Public Policy Economics & Rural Medicine Rural PVC/Dean Senior DVC and Senior DVC The Professions DVC (Academic) DVC

Vice Chancellor PVC/Dean Arts Arts & Sciences Science & Technology Humanities Behavioural, Behavioural, Cognitive andCognitive Social Sciences Environmental & Rural Science & Rural DVC (Research) DVC

Dean of Services Research Institutes, CRCs Institutes, Graduate Studies Graduate Research Centres, Centres, Research

Officer Human Entities Services Services Financial Resources Controlled Chief Operating Services Services Facilities Technology Technology Information Management Infrastructure Executive Director Executive

Unit Office Officer Records Records Relations Risk Unit Audit and Legal Office Chancellery and External and Planning Management Policy Planning Administration Council Services Chief Governance Council/ Chancellor

Annual Report 2010 3 Booloominbah entry and staircase

University Governance

Under the University of New England Act (1993), the object of the University is the promotion, within the limits of the University’s resources, of scholarship, research, free inquiry, the interaction of research and teaching, and academic excellence.

The University of New England was formed under the University of New England Act 1993 (as amended) (‘the Act’) and By-laws. The University consists of Council, convocation, the professors, full-time members of the academic staff of the University and such other members or classes of members of the staff of the University as the By-laws may prescribe, and the graduates and students of the University.

Council is the governing authority of the University of New England and has these functions conferred on it by the Act. Under the Act, Council has control and management of the affairs and concerns of the University, and may act in all matters concerning the University in such manner as appears to Council to be best calculated to promote the object and interests of the University. Council may make rules in relation to any activity or function of the University provided they are not inconsistent with the Act or the By- laws.

The Council establishes Committees of Council under its delegated Business and Service powers. These Committees are charged with the responsibility to Hours test recommendations from management and to identify risks and The standard business and opportunities for the institutions. Assessment of external and internal service hours at the University controls and compliance with legal and policy mandates is required for of New England are 9.00am the proper discharge of the governing body’s responsibilities, and much to 5.00pm on week days. of this work is undertaken by the relevant committees which then make However, Individual academic, recommendations to Council for approval. Committees of Council do not administrative and residential have executive authority but are established on an advisory basis. Currently, areas may vary these hours the Council has established the Standing Committee, Audit and Risk slightly.

4 University of New England Senior Officers of the University (at 31 December 2010) Chancellor Richard Torbay, MP, HonDUniv (NE) Deputy Chancellor Scott M Williams, BEc (NE), QDAH (Qld), GradDipCompSc, GradDipFinMangt, GradDipRurAcc (NE) Vice-Chancellor and CEO James Barber, BSocSci (RMIT), BA(Hons) (Flinders), PhD (Adelaide) Senior Deputy Vice-Chancellor and Deputy Vice-Chancellor (Academic) Graham Webb, BA(Hons) (CNAA), MSc (Birm), PhD with distinction (WI), PGCE (CNAA) Deputy Vice-Chancellor (Research) Annabelle Duncan, BSc, DipSci, MSc (Otago), PhD (La Trobe), DSc (Murdoch), PSM Chief Operating Officer Peter Enlund, FCA, MAICD Chief Development Officer Christopher M Patton, BA (UBC), MA (UofG) Chief Governance and Planning Officer & Legal Counsel Kim Cull, DipLaw (SAB) Pro Vice-Chancellor (Students and Social Inclusion) Evelyn Woodberry, BA, DipLib (NSW), AALIA Pro Vice-Chancellor and Dean of the Faculty of The Professions Victor Minichiello, BA(Hons) (McGill), MA (Northwestern), MASoc (McM), PhD (ANU) Pro Vice-Chancellor and Dean of the Faculty of Arts and Sciences Jennifer Shaw, BA(Hons), LLB(Hons) (Sydney), MA, PhD (Stony Brook) Academic Board Chair: Eilis S Magner, BA (Ott), BEd (Tor), LLB (ANU), LLM (NSW), SJD (Tor), Legal Practitioner (NSW) Deputy Chairs: Josie Fisher, BA(Hons), DipHum, PhD (NE) Nick H Reid, BSc(Hons), PhD (Adelaide)

Committee, Finance Committee, policies and consider proposals The Vice-Chancellor directly Honorary Degrees, Titles and for the development of academic supervises a team consisting of Tributes Committee, Infrastructure programs and awards. a Senior Deputy Vice-Chancellor Committee, Investment and Deputy Vice-Chancellor The Vice-Chancellor and Chief Committee, Nominations (Academic), Deputy Vice-Chancellor Executive Officer is the principal Committee, Remuneration (Research), Chief Operating Officer, executive officer of the University. Committee and Tender Committee. Chief Development Officer and The Vice-Chancellor has charge of Chief Governance and Planning The Act establishes an Academic the administrative, financial and Officer (who jointly reports to the Board, which is the principal other activities of the University, Chancellor). Together with the academic body of the University. and manages the direction of Pro Vice-Chancellor (Students and The Academic Board reports to the corporate planning, budget Social Inclusion), the Pro Vice- Council and advises Council and the activities, and the implementation Chancellor and Dean – Faculty of Vice-Chancellor on all developments of policy. The Vice-Chancellor is Arts and Sciences and the Pro Vice- and initiatives relating to and an ex officio member of Council, Chancellor and Dean – Faculty of affecting the University’s teaching and provides it with information The Professions, this group provides and research activities and and advice. The Vice-Chancellor’s the University with a layer of senior educational programs. The Board principal accountability is to the executive management across all and its Committees develop, Chancellor and Council. areas. implement and review academic

Annual Report 2010 5 UNE Council chamber in Booloominbah

Council Members of Council (at 31 December 2010) The Chancellor The Hon. Dr Richard Torbay, MP Council meeting attendance The Deputy Chancellor In 2010 there were 7 Council Mr Scott Williams (re-elected in October 2010) meetings. Attendance was as Official Members follows: Professor James Barber, Vice-Chancellor Possible Actual Professor Eilis Magner, Chair of the Academic Board (re-elected in November R Torbay 7 6 2010) S Williams 7 7 Members Appointed by the Minister J Barber 7 7 Dr Col Gellatly (Member until July 2010) E Magner 7 7 Mr Kevin Dupé (Appointed by the Minister as a member from August 2010) C Gellatly 4 3 Dr Geoffrey Fox (Member from August 2010) K Dupé 7 7 Dr James Harris (Re-appointed by the Minister from August 2010) G Fox 3 3 Ms Jan McClelland (Re-appointed by the Minister from August 2010) J Harris 7 7 Ms Gae Raby (Re-appointed by the Minister from August 2010) J McClelland 7 7 Members Elected by Academic Staff G Raby 7 5 Associate Professor Jeanne Madison (Member until July 2010) J Madison 3 3 Dr Charles Watson (Member until July 2010) C Watson 4 4 Dr Brian Denman (Member from August 2010) B Denman 3 3 Professor Margaret Sims (Member from August 2010) M Sims 3 3 Members Elected by the Graduates L Piper 4 4 Dr Laurie Piper (Member until July 2010) A Campbell 3 3 Mr Archie Campbell (Member from August 2010) J Hobbs 3 3 Dr Jack Hobbs (Member from August 2010) K Hempsall 4 3 Member Elected by Non-Academic Staff J Miller 3 3 Ms Kay Hempsall (Member until July 2010) C Millis 7 7 Ms Jennifer Miller (Member from August 2010) A Zikan 4 4 Member Elected by the Postgraduate Students E Gillogly 3 3 Ms Catherine Millis (Re-elected in October 2010) R Finch 7 7

6 University of New England Member Elected by the The Board’s achievements in 2010 Undergraduate Students included Ms Alicia Zikan (Member until August n endorsement of a new Academic 2010) Approval Policy and revisions Miss Emma Gillogly (Member from to the Student Coursework, September 2010) Plagiarism and Academic Additional External Members Misconduct Rules and the Mr Robert Finch Student Behavioural Misconduct Rules; Academic Board n endorsement of revisions to the Academic Board is the principal rules for the Doctor of Philosophy academic body of the University. It and Doctor of Philosophy furthers and co-ordinates the work (Clinical Psychology); of the Faculties and other academic n endorsement of 17 new academic units, encourages scholarship and programs for introduction in 2011 research, and advises the Vice- and 19 to be withdrawn; Chancellor and Council on matters n endorsement of relating to teaching, scholarship recommendations from the and research within the University. reviews of the Schools of Academic Board also considers and Humanities and Health; reports on matters referred to it by n consideration of the AUQA the Council or by the Vice-Chancellor. Progress Report; and The Board and its Committees n the receipt of reports on Unit and develop, implement and review Course Monitoring, the Trimester academic policies and consider Project, the UNE Flexible and proposals for developments of Online Project and the Green academic programs and awards. Globe Award. The Board works closely with the During 2010, the Board was chaired senior executive of the University by Professor Eilis Magner. Deputy and various support divisions, as Chairs were Associate Professor Josie well as with the University Council to Fisher and Professor David Cottle. ensure that the University’s academic Associate Professor Nick Reid acted programs and outcomes are of the as Deputy Chair. highest quality.

Annual Report 2010 7 The Hon. Dr Richard Torbay MP, Chancellor

Chancellor’s Report

It gives me great pleasure to introduce the achievements of the University of New England in 2010 - a year of consolidation and hard work.

The University Council engaged at a high level with strategic issues in the sector. With higher education emerging from a period of major review, the years ahead will be years of change and of challenge. I have seen our Vice- Chancellor and his team working hard throughout the year to position this University to best advantage in the new higher education environment. I firmly believe that we have the initiative and the dynamism in our Council and management to meet the challenges and benefit from the change.

In 2010, the Council welcomed several new members from the ranks of its undergraduate students, from graduates, and from its academic and general staff. We also stand to benefit greatly from the reappointment of some members. This is a strong and a coherent Council, with the experience to make the best decisions for the institution through strong representation from the University and the broader community.

It was with considerable appreciation that the Council acknowledged the service of retiring members Dr Col Gellatly, Ms Jill Hickson, Dr Charles Watson, Ms Alicia Zikan, Ms Kay Hempsall, Dr Laurie Piper and Associate Professor Jeanne Madison.

Following its review of the governance framework in 2009, which was undertaken with the aim of strengthening our capacity to fulfill the University’s primary objectives in an evolving tertiary education environment, the Council adopted 27 recommendations. These have been progressively implemented throughout 2009 and 2010, and provide a very sound basis for our governance arrangements into the future. We are a University Council at the forefront of best practice.

8 University of New England In the spirit of an inclusive and staff, students and the broader The institution was founded on the collaborative University, we have community, and late last year a basis of community support, with reached out to other educational revitalized website (http://www. a mission of providing access to institutions, including the une.edu.au/governance/council/ high quality teaching and research University of Sydney, the University chancellor-update.php) was to people in its region. Over of Western Sydney and TAFE launched which will be regularly time, we have taken that mission NSW, and signed collaborative updated with reports of Council much further afield, to broader agreements to give students across decisions and available both for communities. However, the regional the state and beyond greater access the University and the broader community remains a vital link for to higher education. community. This is one way in UNE and, with my fellow Council which we seek to achieve greater members, I share the pride of our 2010 has also been a year of strong communication, transparency and University staff in being an intrinsic engagement with our community accountability. part of that community. by this Council and the University at large through a range of public The University of New England is events. This Council is committed strongly embedded in its region. to communicating with our

Annual Report 2010 9 Professor James Barber, Vice-Chancellor and CEO

Vice-Chancellor’s Report

It has been an exciting and, at times, challenging year since I was appointed the University of New England’s twelfth Vice-Chancellor. Much has been done at all levels of the University to bring to completion projects that began long before I was appointed, so I want to start by acknowledging the hard work of my predecessor, Alan Pettigrew, and his executive team. Among the projects I have in mind are: completing the University’s audit by the Australian Universities Quality Agency, finalising the University’s Enterprise Agreement, installing and stabilising a new IT network, implementing successful new courses, steering the University through the Commonwealth Government’s ‘Sustainable Research Excellence’ assessment, and the rollout of numerous business process improvements, particularly in the areas of student services and administration. This is an illustrative rather than exhaustive list of the painstaking projects that UNE successfully negotiated in 2010.

Meanwhile, the myriad daily chores that keep the University running had to be performed on time and to a high standard. Thousands of classes had to be conducted, assignments marked, student records completed, verified and filed. In research, data had to be collected, analysed and written up. Budgets had to be prepared, payrolls met, the library serviced, buildings maintained, phones answered, the grass cut and meals served. To all of the staff who went about these and countless other duties, large and small, I offer my sincere thanks and congratulations. Because of you, UNE has once again achieved a 5-star rating for the quality of its student experience.

10 University of New England Along with all other universities prepare for 2012 but we have every of online and blended delivery in Australia, UNE has also been reason to be confident. For more courses. If we are to achieve these working on its strategic directions than half a century now, UNE has aspirations, we must be prepared in the ‘demand-driven’ higher been central to the economic and to innovate in teaching, open education policy environment that social development of our region, new student markets and invest will apply post-2012. We have been and a provider of the highest in modern infrastructure and new busily re-examining every aspect quality education to domestic skills. I will soon release a draft of our products, our markets and international students in of UNE’s Strategic Plan 2011-2015, and our business processes in Australia and around the world. which will present an overarching preparation for the new ‘market We have consistently delivered framework for achieving these place’ in which universities will no excellence in research in all of our things. longer receive a fixed number of fields, particularly with regard to But the present document is student places but must compete questions of rural and regional about the year that was, not our with one another to attract significance. vision for the future. It has been as many or as few students as In the new university a successful year, one of which they wish to enrol. Universities environment, we aspire to the University community and around the country have already distinguish ourselves as the not least the 3,453 students who begun boosting their student nation’s pre-eminent collegiate graduated, are entitled to be numbers in anticipation of the university, with the majority of proud. It therefore gives me great increased funding they will receive our on-campus students residing pleasure to present this, my first, in 2012, so the Government’s in or affiliated with our unique University of New England Annual dual objectives of increasing residential college system. Off- Report. competition and participation campus, we aspire to be the rates are well on track. We know nation’s highest quality provider there is much to be done to

Annual Report 2010 11 Professor Graham Webb Senior Deputy Vice-Chancellor and Deputy Vice-Chancellor (Academic)

Report of the Senior Deputy Vice-Chancellor and Deputy Vice-Chancellor (Academic)

During 2010 the responsibilities of this portfolio changed to include all academic functions of the University, with the new title of Senior Deputy Vice-Chancellor and Deputy Vice-Chancellor (Academic) (SDVC-DVCA). The core responsibility of the SDVC-DVCA is to ensure that the academic programmes, teaching and learning of the University are of the highest standard through continuous improvement. The position is therefore responsible for academic programs, teaching and learning generally, profile planning, monitoring and review and academic quality. The SDVC-DVCA works with Academic Board on academic policy and promotions and serves as Acting Vice-Chancellor when required. Reporting to the SDVC-DVCA are: the Pro Vice-Chancellor (Students and Social Inclusion); Pro Vice-Chancellor/ Dean Faculty of Arts and Sciences; Pro Vice-Chancellor/Dean Faculty of The Professions; Teaching and Learning Centre and Academic Secretariat.

UNE Flexible and Online As part of Project 2012, a programme of work arising from previous planning (the e-University project) was initiated in 2010 as UNE Flexible and Online. The project is tasked with delivering transformational change through three key streams, each containing approximately ten sub-projects. The three streams are: n Revitalising Learning n Working Together n Transforming Technology

The ‘Revitalising Learning’ stream includes delivery of a new learning and teaching model, new standards for online delivery, the transition of all 1800 units to Moodle 2.0, a new and automated approach to securing student retention and the introduction of a new e-portfolio system. ‘Working Together’ includes a number of projects concerned with support for teaching and learning and including development of plans for systematic student support and for the staff profile. The ‘Transforming Technology’ stream includes IT-related changes to the architecture and processes of delivering

12 University of New England a secure IT platform for teaching 2012 Course Profile in development. n The University of Sydney and learning. Detailed information  Extend the UNExtra Early A number of sub-projects were about UNE Flexible and Online is Entry Scheme (Principal’s initiated during the first cycle of the available at Recommendation) to project to improve the processes flexibleandonline.une.edu.au students applying to The involved, the two most important University of Sydney. Course Profile Planning being  Recognise UNE’s Pathway Another important aspect of Project n the Approvals Project to review Enabling Course by distance 2012 is Course Profile Planning, the and streamline the approvals education for students objective of which is to develop and process for new courses; and seeking alternative entry to deliver a process for determining The University of Sydney. the courses to be offered by n the production of Course Profile n the University in the next, and metrics and reports through University of Western Sydney  subsequent, years. A Course Profile Business Intelligence reporting Deliver units and majors Working Group was convened in from the data warehouse. via Distance Education to April 2010 and has met on a regular UWS students in identified Collaborative Partnerships basis to guide the development of disciplines of study. Other aspects of Project 2012 the methodology. The outcome n Southern Cross University are to meet the Government’s is a systematic and evidence-  Offer students a wider participation and social inclusion based approach, with each course choice of units and course agendas through the development evaluated and selected in terms of majors in respective of new opportunities. To meet its quality, viability and strategic disciplines, through these objectives a number alignment. Metrics have been enhanced cross-institutional of collaborations have been developed to inform these decisions arrangements. negotiated with other higher and the project team has worked  Develop and deliver courses education providers. During 2010, closely with the Faculties and that are critical to the University signed Memoranda Schools to ensure the integrity of addressing regional allied of Understanding with The the approach and the transparency health work-force needs. University of Sydney and the of the outcomes. University of Western Sydney, and Unit Monitoring The first cycle of the project a Letter of Intent with Southern Unit Monitoring was first rolled was completed in August 2010, Cross University. Each, in its own out across the University in 2009, confirming 213 courses to form way, reinforces UNE’s position and 2010 has seen further refining the Course Profile for 2011 and as a leading flexible and online and streamlining of the process. recommending that 9 courses not be provider. The scope of each of the Reports are prepared on a School offered. The project is currently in its collaborative partnerships is as by School basis, and, to monitor second cycle, with the preliminary follows: equivalence of student experience,

Annual Report 2010 13 the results are further disaggregated provide a forum for self-assessment Universities Quality Agency in 2009, by mode of study (internal/external). by the School and external resulting in 9 commendations, Modes of units are identified based assessment by a panel of peers of 6 affirmations and 12 on metrics of student satisfaction the School’s academic performance recommendations. An action plan and attrition which identify the and planning, incorporating review for implementation of the AUQA best and poorest performance. of the courses and discipline/s recommendations was developed The highest performing units are which are integral to the academic and implemented throughout 2010 awarded Commendations and activities of the School. with 10 of the 12 recommendations poorly performing units are required being completed. The 12 month During 2010 the School of to develop an Action Plan for follow-up report is planned for Environmental and Rural Science improvement. The majority of units submission to AUQA by the end and the School of Law were falling between the two extremes of 2010 and will be made publicly reviewed. are monitored for improvement available on the UNE website at opportunities by PVC/Deans, Heads Recommendations from reviews, www.une.edu.au/auqa/ of School and Unit Coordinators. once approved, are implemented by The University was invited by AUQA the Head of School, who provides The overall level of student to participate in the AUQA National a 12 month follow-up report on satisfaction at the University level Good Practice Database, which progress. Follow-up reports were was 3.92 (on the 5 point Likert scale) is an online searchable collection received in 2010 from the Schools with similarly high ratings across of systems and activities that are of Humanities and Science and all student evaluation questions. relevant to quality assurance and Technology. University senior management have good outcomes in Australasian found the reports to be of great A similar cycle of Directorate higher education. Three benefit in assisting the targeting of Reviews was introduced in 2010, commendations were selected by improvement activities at the unit, commencing with the review of the AUQA in 2010 for inclusion, related course or School level, and to track University Library, followed later in to Unit and Course Monitoring, the how units, courses and academic the year by a review of the Research Integrated Project Management areas are performing through Services Directorate. Like School Framework and the Retention time. Unit Monitoring reports are reviews, the directorate reviews Project. available from www.une.edu.au/bi/ are informed by a self review and The AUQA Good Practice database course_and_unit_monitoring.php undertaken by a panel of members can be accessed at www.auqa.edu. external to the directorate, including School and Directorate au/gp/ members from other universities. Reviews School Reviews are undertaken AUQA Audit on a 5 year cycle, with two Schools The University of New England reviewed each year. These reviews was audited by the Australian

14 University of New England Evelyn Woodberry Pro Vice-Chancellor (Students and Social Inclusion)

Report of the Pro Vice-Chancellor (Students and Social Inclusion)

The position of Pro Vice-Chancellor (Students and Social Inclusion) was created in February, 2010. The focus of the newly created position is to increase access and participation for students from all sectors of society, with a focus on those from low socio-economic situations, rural and regional areas, and to provide opportunities for ‘first in family’. The provision of academic and personal support for all students, in particular those in the Residential System, is an integral part of the responsibility of the position. Reporting to the PV-C (Students and Social Inclusion) are the Directors of the University Library, Oorala Aboriginal Centre, Student Administration and Services, Residential System and Relationship Management System.

Widening participation UNE already meets and in some cases exceeds the Federal Government’s targets for social inclusion with the majority of UNE’s students in the mature age category and studying by distance. Support systems designed to maximise retention and completion rates make extensive use of the internet and Web 2.0 to engage students.

Project 2012: Reconceptualising the Academic Year – Trimesters In late June, 2010, the Vice-Chancellor announced his intention of introducing an academic year based on three teaching periods. The purpose of introducing three teaching periods in 2012 is to increase participation by enabling students to progress more quickly (which will increase retention and completion rates for distance students, in particular), increase flexibility for staff, and keep pace with competitors – some of whom have already moved to three teaching periods.

A Project Group, led by the Pro Vice-Chancellor (Students and Social Inclusion), was appointed to investigate models that would suit UNE. The aim of this phase of the project was to initiate dialogue throughout the

Annual Report 2010 15 Members of the cohort of International students who graduated in 2010

University, with key stakeholder at increasing participation in n PHIL151 Introduction to groups, on the opportunities and conjunction with the NSW Board Philosophy A: The Examined Life. issues offered by an academic year of Studies, the Department of n PSYC101 Introductory with an additional teaching period, Education and Training, selected Psychology 1 and to recommend a suitable model High Schools and NSW TAFE. n LS100 Introduction to Legal or models to the Vice-Chancellor for Systems and Methods NSW Board of Studies ‘Gifted and introduction in 2012. n BIOL110 Biology 1 Talented’ students n CHEM110 Chemistry 1 The project reached the following In preparation for the phasing out of n MATH101 Algebra and Differential milestones in 2010: Distinction Courses for gifted school Calculus n The project team was established students, with which UNE has been and key internal and external involved for many years (see http:// Gwydir Learning Region stakeholders identified for www.boardofstudies.nsw.edu.au/ Discussions between the consultation. syllabus_hsc/distinction-courses. Gwydir Learning Region and the n Background research was html), the NSW Board of Studies Department of Education and undertaken into current trends consulted with a small group of Training resulted in a pilot program in trimesterisation in Australian universities to provide alternative which involves students from high universities. options for gifted school students schools in the Region being given n Consultations with UNE staff, starting in 2011. A working party of the opportunity to experience students and other internal interested UNE staff, chaired by the university while still at school. In and external stakeholders were PV-C (SSI), consulted with the Board addition, the School of Education conducted. to identify a suite of units to be investigated opportunities for n A Discussion Paper was prepared offered to these students. models to support first year and circulated widely for teachers in regional areas using the The proposed model enables gifted feedback. experience of teachers from the and talented students at schools Region. The feedback from the above throughout NSW to begin their consultation has been collated university study while still at school. NSW TAFE and the draft final Report, with The Board estimates there are Mid Coast Uni Portal recommendations, prepared and around 300-400 students who meet The Mid Coast Uni portal (http:// submitted to the Vice-Chancellor the criteria, and it expects the take www.midcoastuniportal.com. along with a draft change up to increase steadily once the au/), which includes links to UNE, management plan. programme is underway. was launched on Monday, 29th November, 2010, and received Schools and TAFE UNE will be offering access to 6 units considerable media coverage. Throughout the year a number in 2011: of projects were initiated aimed

16 University of New England The development of the portal is Memorandum of Understanding There were 8 awards, including a joint project driven by the Port with NSW TAFE (with New England ‘Innovation’ (which UNE won last Macquarie–Hastings Council TAFE as the lead partner). The scope year, and this year was won by NZ involving 6 universities – UNE, of the collaborative partnership Telecom). UNE’s award this year Newcastle, CSU, SCU, UNSW and is that UNE will collaborate with was the RightNow CX (‘customer Sydney – and the North Coast TAFE NSW to offer dual sector experience’) award and is the top of Institute of TAFE. The purpose of qualifications through online the list. UNE won the award for the the portal is to provide prospective distance delivery with NE TAFE as depth and breadth and vision of our students in the region, which has the lead Institute in this partnership. CRM implementation for students. a very low percentage of people This partnership will enable the There were 30 universities at the with further or higher education delivery of online degree programs conference from Australia, NZ and qualifications, a central information that contain an embedded Singapore and a number of major point to assist them in finding vocational qualification. corporations, against whom we were also competing. and understanding education Indigenous strategy opportunities available locally and Building on the Memorandum of Throughout the year the CRM elsewhere. Understanding signed with the 14 continued to be rolled out to UNE’s involvement is an element Aboriginal Land Councils in 2009, Schools and Directorates, with a of the engagement strategy of the a meeting was held to develop major development undertaken to University designed to increase a series of strategies to increase include the Office of Advancement participation and build on the participation by Aboriginal and and Alumni. The expansion of substantial number of UNE students Torres Strait Islander students. The the knowledge base provides an already in the region who study by development of an operational increasing amount of information distance and utilise the UNE Taree plan included representation from to students, who can access the Regional Study Centre (http:// Northern Region Aboriginal Land information on a 24/7 basis. www.une.edu.au/ac/taree/), which Council (NRALC), UNE Partnerships, Committees underwent significant extension and NE TAFE and Dept of Education As Chair of the Academic Board upgrading of equipment early in the and Training as well as both UNE Teaching and Learning Committee year. Faculties and the Oorala Aboriginal and Academic Board Academic Centre. Collaborative Partnership – NSW TAFE Program Committee, the focus During 2010 the University signed Customer Relationship remained on reviewing the policy Memoranda of Understanding with Management (CRM) environment with a significant The University of Sydney and the UNE was presented with the rewrite of the Student Behavioural University of Western Sydney and preeminent award at the RightNow Misconduct and Academic a Letter of Intent with Southern APAC ‘Summit’ conference held Misconduct policies, including Cross University, as well as a in Melbourne in early November. plagiarism, being passed by

Annual Report 2010 17 Academic Board. Major changes TLC provided copyright advice and ineligible to enrol at UNE. 380 new were also made around the forms compliance support, continued to students commenced PEP in 2010. required by the Academic Program manage the Graduate Attributes TLC also coordinates and teaches Committee to ensure courses Implementation Project and two foundation units (FND101 and and units comply with the policy provided video and audio support for FND102) within PEP. environment of UNE. A website was academic staff. TLC was also responsible for the unit designed providing supporting links Student learning support Advanced Academic Literacy and to relevant policies and examples Student development and learning Professional English (FNDN300). to assist staff compiling and support initiatives offered by TLC This is an elective unit specifically completing information. in 2010 included tUNEup from designed to consolidate and Teaching and learning Home University Preparation enhance communication and Centre (TLC) Course, the academic orientation academic skills necessary for Academic staff development and program for new students, the successful higher education study support ‘Successful Assignment Writing’ and professional development of TLC provided a range of academic workshop series, the ‘asohelp’ online international students. 70 students staff development opportunities discussion forum and email help completed this unit in 2010. in 2010, including the ‘Teaching line, the facilitation of workshops TLC staff developed two new Flexibly’ workshop series, an and study groups for specific groups, units to be offered to students in academic induction program the international student learning 2011. Digital Literacy: Learning to and individual teaching and support program (including the Early Learn with Computers (FNDN123) development support for both face- Intervention Program), participation covers organising and managing to-face and online teaching. in the UNE Learning Commons electronic filing systems, using student support programs, the The ‘Open2Learning’ program advanced features of a variety ongoing development of online consisted of workshops, hands- of communication tools, finding resources, the training and support on tutorials and individual and evaluating information on of the student tutors in the UNE consultations on a wide range the internet, and participating residential system, the management of aspects of teaching with effectively in a global community. of the Tertiary Literacy Assessments technology. A major new initiative Advanced Academic Skills in Critical (TLA) and related student support, was ‘Assessment in the Round’, a Contexts (FNDN301) is to be offered and the New England Award (NEA). year-long program of workshops, in the Bachelor of Training and demonstrations, development and Foundation/pathways skills Development and the Bachelor of research activities, and seminars TLC coordinated the UNE Pathways Organisational Leadership. The unit by expert and visiting scholars on Enabling Program (PEP) which will develop and contextualise cross- assessment. caters for people otherwise cultural communication, research,

18 University of New England critical analysis, negotiation and The University Library’s federated In collaboration with the Research academic skills within a wide range search service, Metasearch, and its Services Directorate, the University’s of academic and professional associated linking software, SFX, current and previous higher degree contexts. were deactivated in December as research theses are being made the supporting consortium AARLIN accessible through e-publications@ UNE Flexible and Online Project came to an end. However, a new and UNE. This accessibility is to be There has been an accelerated improved technology will be available enhanced through data harvesting engagement of TLC staff and for staff and students in 2011. by the National Library of Australia’s resources in this unfolding initiative. ‘Trove’ service and agencies like Staff skills and expertise in the The Library joined the international Google Scholar. Nearly 400 UNE critical areas of online teaching dark archive preservation service, higher degree research theses are development and training, including Portico, safeguarding our available in this way. the transition to Moodle, academic investment in electronic resources skills and general student support, and ensuring perpetual access to a Learning Commons developments as well as other physical facilities and growing list of electronic resources Enhancements to the Learning office space, have been contributed should publisher provision to such Commons in the Dixson Library by TLC. resources fail. continued with the installation of a bench for laptop users which gives University Library and e-publications@UNE students one of the best vistas on Archives and Heritage The institutional research outputs campus with panoramic views of Centre repository, e-publications@ the central courtyard, the lawns Increasing e-resources : new UNE, was a key component and trees with Booloominbah in developments and resources in the UNE submission to the the background. Pods of Macintosh The University Library continued to Federal Government’s Excellence computers have also been added increase access to relevant electronic in Research for Australia (ERA) to extend the range of facilities and resources for staff and students in initiative. A Library-based project software available. 2010. One of the more significant team ensured that research new products this year was Scopus, outputs matching the submission Work commenced on the a substantial abstract and citation were recorded and located in the installation of a fibre backbone database which, alongside Web of repository as required under ERA from the lower ground floor to the Knowledge, provides researchers rules. This was a significant task second floor of the Dixson Library and staff with comprehensive given the retrospective nature to improve wireless reception access to research literature on of the assessment period (from for patrons on the second floor. every subject and supports work 2003 to 2008) with around 3,500 This is the first phase in ongoing associated with recognising and publications included in the final expansion of IT facilities beyond the rating UNE research inputs for submission. ground floor Learning Commons government reporting.

Annual Report 2010 19 and in preparation for the further Schools and Directorates, and from Trust through Saumarez House, Glen refurbishment of Dixson Library in undergraduate and postgraduate Innes History House, the Armidale 2012. It is hoped that the second students as well as key members of and District Historical Society, the phase of the fibre installation to Library staff, the Library Advisory Australian Garden History Society expand wireless access on the first Committee fulfills the role of the and the State Records Authority of floor will be completed by early 2011. ‘user group’ the Vice-Chancellor New South Wales. requested each Directorate to Consulting with clients and The Heritage Centre presented establish. stakeholders exhibitions celebrating Robb The Library has a variety of Archives and Heritage Centre College’s fiftieth anniversary. Much communication channels with The Heritage Centre experienced of this work was undertaken by faculties, schools and academic dramatically increased level of student volunteers working under staff. These include Faculty requests for access to collections. the supervision of professional staff. and Liaison Librarians’ informal Community interest in the history A specifically-targeted oral history interactions with academic staff and of the University and its predecessor project was also initiated. Former attendance at school meetings, the institutions has grown pleasingly, staff and students of the New University Librarian’s attendance at along with research into the regional England University College were meetings of Academic Board and archives built up by over fifty years of interviewed, in order to capture its committees, meetings of Library regional public donation. memories of the earliest years of the Liaison Officers from the Schools, Donations of historical material institution. and the Law Library Committee. received during the year included Library review The Library Advisory Committee many state records recovered The external review of the University was established in 2010 as a forum as stray items from the regional Library was conducted from 1-4 June, where developments in library community. This type of work places 2010. This was the first review of a services for teaching, learning UNE in the vanguard of regional Directorate under the University’s and research, and proposed new collecting institutions. These items, new protocol, and the Panel or revised directions and policies, some predating the European commended the refurbishment could be discussed with academic settlement of Australia, were in of the ground floor of the Dixson staff and students and feedback addition to the many donations of Library and integration of the sought. The forum also provides regional significance presented by Learning Commons into the space, academic staff and students with community groups, businesses and the collaborative relationships of the the opportunity to raise issues with individuals. Archives and Heritage Centre with the Library and provide feedback on Collaborations on exhibition internal and external stakeholders, existing services, policies, priorities, projects with regional community and the high value placed on Library etc. With representatives from organisations included the National staff by academic staff and students.

20 University of New England Eighteen recommendations UNE is building on this strategy have allowed us to automate were made covering collections, through a set of key indicators that administrative processes to electronic resources and discovery will alert our retention team should provide higher levels of services to tools, organisational structure and a student demonstrate behaviours students. The Service Quality Unit, staffing, services to academic staff that may suggest disengagement or for example, has moved onto the and students, the profile of the that they may need assistance. This SRM system, decreasing turnaround Library in the University, interactions provides us with the opportunity times and improving our ability to with other directorates, Library to contact students to see if they process incidents though managed resources, and discovery of resources need assistance and, if so, the best workflows. We have also created in the Archives and Heritage Centre. strategy for individual support. a suite of online forms that can be accessed 24/7 to ensure that enquires The Library provided a response Students have indicated an 80% are placed into serviced queues and to the recommendations and an level of satisfaction with our online to reduce response times. action plan was drawn up. The services, including admissions and Review has been a very positive enrolment, and this supports the In 2010, the directorate conducted and constructive outcome for the expansion of such services to include a customer survey of the Student Library, with initiatives identified for the social networking tools of Assist services, and the results are ongoing contributions to University Facebook and Twitter. Throughout being used for strategic planning directions and strategies. The action 2010 we saw growth in contact and the evaluation of the support plan will form a major plank of the through these services. The student model. Library’s operational plan for 2011- blog, for example, had 113,607 visits Colleges and Residences 2012. from 39,362 unique visitors from 125 The major capital works upgrade of countries and territories, and this Student Administration and Mary White College was completed contact allows us to communicate Services in 2010, with approximately 50% of with our students or other visitors A focus of the directorate the College now with refurbished in real time. Issues are highlighted throughout 2010 has been to build study/bedrooms. Occupancy by students through the blog or on our use of available technology within the Colleges increased may become evident though our to support student communication, approximately 5.5% on 2009 customer service team, allowing us including expanding our focus on figures. Similarly, the percentage to provide a quick response - often engagement and retention. In 2009 of commencing internal students within 15 minutes of notification. the AUQA report commended UNE residing in colleges increased by for our retention project and the use Our Student Relationship 5.5%. of the e-motion indicators for early Management (SRM) system has 2010 saw the introduction of a intervention with students who may been expanded to include the variety of meal plan options across be at risk of disengagement and end-to-end processes from first the Colleges. Further research attrition. contact to alumni. Improvements is being undertaken to ensure

Annual Report 2010 21 Shalisha Scott (TRACKS student), Branston Brewer-Charles (BEnvSci student) and Natasha Postle (Aboriginal Education Officer, O’Connor Catholic College)

continual improvement in catering (3) Continuing to develop the by TRACKS students with the services to college students. TRACKS course to provide a learning environments and Robb College celebrated its 50th firm academic foundation for services of both Oorala and UNE. anniversary this year with alumni 30 students through culturally Oorala’s approach to Aboriginal and from around the country returning appropriate and relevant Torres Strait Islander students, and to the University to celebrate this curriculum. These strategies its teaching and delivery of services important milestone during the long enable Aboriginal and Torres are evident in the graduation weekend in October. Strait Islander students to figure of 25 and the number of participate more equally in scholarship holders (33) during Oorala Aboriginal Centre tertiary studies and at the same the year. The 2010 enrolment total The Oorala Aboriginal Centre is time enhance both the retention comprises significant increases the study and advisory support and success rates. since 2009 in commencing centre for Aboriginal and Torres (4) Providing alternative entry to student enrolments (180; 6.5% Strait Islander students enrolled at Aboriginal and Torres Strait increase), continuing enrolments UNE. Oorala coordinates a range Islander applicants through (192; 21.5% increase), on-campus of programs, services and events to the Internal Selection Program enrolments (94; 12% increase) encourage access and participation (ISP). Twelve out of 14 applicants and off-campus enrolments by Aboriginal and Torres Strait successfully completed ISP and (278; 14.5% increase). In 2010, the Islander students in higher are recommended to be enrolled overall UNE student demographic education. in undergraduate awards at includes representation of 1.96% of Oorala has based its approach UNE in 2011; 2 will be enrolled in enrolments by Aboriginal and Torres to maintaining and expanding TRACKS. Strait Islander students. the access and participation of New initiatives introduced by Oorala Aboriginal and Torres Strait Islander in 2010 also enhanced participation, students at UNE on four continuing retention and success: strategies: (1) The Aboriginal and Torres (1) Providing a supportive and Strait Islander Campus Mentor culturally inclusive environment integrates additional support on for the 372 Aboriginal and Torres study, social and cultural issues Strait Islander students that as part of Oorala’s services and were enrolled in 2010. programs for students from (2) Providing effective student diverse communities. academic support through the (2) The Pre-Orientation Program Indigenous Tutorial Assistance (POP) through Oorala Scheme for those students (32) encourages greater engagement requiring further support.

22 University of New England Professor Annabelle Duncan Deputy Vice-Chancellor (Research)

Report of the Deputy Vice-Chancellor (Research)

Revitalising Research In September, 2010, Professor Ray Cooksey stepped aside as Acting Pro Vice- Chancellor (Research) when Professor Annabelle Duncan arrived to take up the role of Deputy Vice-Chancellor (Research). Professor Cooksey held the reins very ably for the previous 18 months, and his hard work in the role over this time has been very much appreciated.

2010 has seen the implementation of some of the recommendations of the Bradley Review of Higher Education, including Mission Based Compacts and the introduction of Sustainable Research Excellence (SRE). Sustainable Research Excellence aims to build capacity by rewarding universities for their commitment to ongoing improvement in their research management (through Transparent Costing) and performance (through Excellence in Research in Australia (ERA)) and provides additional block funding to Universities conditional on their participation and performance in these two exercises.

Completion of the submissions for ERA and SRE was a time-consuming process for many staff within the University, and with the next round of ERA to be conducted in 2012, there will be very little respite before preparation of the next submission starts.

UNE signed an Interim Mission Based Compact with the Department of Innovation, Industry, Science and Research (DIISR) and with the Department of Education, Employment and Workplace Relations (DEEWR) in which the University committed to serving rural, regional and remote students and communities. In keeping with this commitment, UNE’s research effort is focused on areas that support the economic and social development of regional communities with practical outcomes that have a real impact. The priority research areas identified are: n Animal Breeding, Genetics and Animal Production Science n Environmental and Agricultural Change

Annual Report 2010 23 Professor David Lamb of the Precision Agriculture Research Group

n Rural Education post will integrate the disciplines of resilience of freshwater systems. n Rural Health biology and physics of soil carbon, This appointment will add to the n Rural Communities, Landscapes allow the group to significantly step recognised strengths at UNE in and Practices. up their output and will link with water-related research and to the their current collaborations. Its aim internationally-recognised and In support of these priority areas, six is to help develop UNE as a National cutting-edge interdisciplinary Postdoctoral/Research Lectureships Hub in the area of Soil Carbon. approaches to environmental issues were awarded in August in a employed by staff at UNE. The competitive process. The successful Precision Agriculture research lectureship will focus on projects were: Prof David Lamb and the UNE the resilience of freshwater systems Precision Agriculture Research National SiMERR Centre and how water management can Group (PARG) - Science & Prof John Pegg and the SiMERR increase the capacity for resilience of Technology. The appointment of Team (Education) - National riverine landscapes. a Research Lecturer in Precision SiMERR Centre. This postdoctoral Agriculture Technologies will provide Local Governance appointment will work across three a significant additional research Prof Brian Dollery, Centre for Local major initiatives of SiMERR: the resource to PARG members to Government (Business, Economics QuickSmart program, the proposed continue their internal and external & Public Policy). This Research CRC in Learning and Teaching, growth in R, D & E in environmental Lectureship appointee will work and an ARC Centre of Excellence and agricultural sustainability and in the strategic research area of proposal. change. Moreover, the appointee ‘rural sustainability’ for the term Soil Carbon will devote 25% of his/her time of the appointment, researching Prof Iain Young (Environmental & to developing PARG’s existing under the auspices of the Centre for Rural Science - ERS), Prof Annette commitment to research-led Local Government for 80% of their Cowie (National Centre for Rural teaching through coordinating time, with the remainder of time Greenhouse Gas Research), Prof and delivering our dedicated employed in teaching through BEPP, Heiko Daniel (ERS); Assoc Prof teaching unit AGRO335 (Precision including the postgraduate unit in Nick Reid (ERS); Assoc Prof Brian Agriculture). Local Government. Wilson (ERS & Dept of Environment, Water Management Society, Sexuality and Sexual Climate Change and Water); Dr Health Lisa Lobry de Bruyn (ERS), Dr Paul Prof Martin Thoms, Assoc Prof Neil Kristiansen (ERS) and Dr Chris Guppy Argent, Prof Don Hine, Dr Michael Prof Victor Minichiello (Faculty of (ERS) compose the Soil Carbon Reid (Behavioural, Cognitive and The Professions), Dr Gail Hawkes, Group. The Terrestrial Carbon group Social Sciences (BCSS)), Assoc Prof Assoc Prof John Scott (BCSS). This is the fastest growing research team Nick Reid (ERS), Prof Paul Martin Postdoctoral Research Fellow will within UNE. This multidisciplinary (Law) - Water Management: The allow the team to consolidate and

24 University of New England Convenor of Archaeology and Palaeoanthropology, Dr Peter Graves and PhD student, Nicola Forster

conduct a range of activities related It has been funded through a Research Excellence to the preparation work for grant $2.8 million grant from the NSW A team of UNE researchers, lead writing, project development and Government through the Office for by Professor John Gibson, in the mining of data, and will add Scientific and Medical Research. collaboration with the International new strengths that build upon INTERSECT’s goals are to deliver Livestock Research Institute and an their collective work in research professional-quality projects and international consultancy group, and scholarship, and their ongoing services to its member institutions; PICOTEAM, has been awarded a connections with major sexuality raise awareness and stimulate the US$2.86 million grant by the Bill research centres of excellence in uptake of e-research technologies, and Melinda Gates Foundation. Australia and internationally to primarily at NSW universities and The grant will fund research into establish a regional hub for sexuality public and private sector research identifying the best genotypes of and sexual health research at UNE. agencies; address e-research skills dairy cattle for small-holder dairy shortages through the provision of farmers in East Africa and how UNE submitted a comprehensive training, professional development these genotypes can by delivered to Expression of Interest for and career enhancement farmers. Collaborative Research Network opportunities; promote high impact (CRN) government funding in the Dr Hugh de Ferranti is the co- research outcomes through the order of $4.8 million in the area of recipient of the 2010 Tanabe Hisao identification, development and Mental Health and Well-being in Award, a prize given annually for a delivery of valuable e-research Rural Regions. This CRN proposal music research monograph by the tools and services, and furthering involves five partner institutions Toyo Ongaku Gakkai (Society for collaboration between NSW including the University of Research in Asiatic Music in Tokyo). researchers and links with other Newcastle, the University of Sydney, This award has never before been national and international centres LaTrobe University, the University given for a book in English and Dr of excellence. Amit Jaiswal has been of New South Wales and the Hunter de Ferranti is only the third non- appointed as UNE’s INTERSECT New England Area Health Service. Japanese person to win the prize e-research Analyst. All sixteen eligible universities since the award’s inception thirty submitted expressions of interest An agreement has been signed with years ago. for the funding and all sixteen the Vietnamese Government for UNE and Penn State University have been asked to prepare a full 20 new PhD scholarships over the (PSU) in the United States have application. next five years that will see students signed a “letter of intent” to pursue coming to study on campus to UNE is a member of the INTERSECT joint research projects and research research fields within the Faculty of organisation, which has been funding and to explore the potential the Professions. established to provide e-Research for shared courses and exchanges of services and solutions to members. staff and students. Both Universities

Annual Report 2010 25 work closely with rural communities with the appointment of Alan masters by research). There are 288 and several collaborative ventures Voisey as lecturer in Geology and doctoral candidates in the Faculty were already underway: for Geography. Present at the Orogen of the Arts and Sciences and 230 example, joint involvement in Conference was the first Honours doctoral candidates in the Faculty of research on international biofuels, Graduate, Ken Williams, and the first the Professions. HDR graduations in law and policy, development of new PhD graduate, Keith Crook. 2009 recorded a total of 211 students distance education technologies (195 doctoral and 16 masters by Excellence in Research and methods, improved approaches research). Publications to natural resource management, UNE reported 485.72 weighted Ethics and improvement to the cost- publications to DEEWR for the The AEC processed 144 applications effectiveness of rural environment 2009 submission year, which was a during 2010. Of the 144 applications, law. decrease on the previous year. This there were 1 withdrawn and 19 UNE research has featured regularly was most likely attributed to the pending with an approval to be in news media in 2010, including Excellence in Research for Australia issued. The HREC processed 208 internationally, with an article (ERA) exercise being undertaken applications during 2010. Of the published in the Telegraph of London at the time. The breakdown of the 208 applications, there were 5 and subsequently reproduced in data is as follows: books 21.16, book withdrawn and 7 with conditions to the Sydney Morning Herald listing chapters 76.77, journals 258.49 and be addressed so that an authority the discovery of Homo floresiensis conference proceedings 129.3. can be issued in the future. There (the ‘Hobbit’) as one of the leading were 9 ordinary meetings of the Higher Degree Research Students scientific discoveries of the past HREC held during 2010, and 37 In 2010, 77 new scholarships were decade. It was the only Australian meetings of the Sub-Committee of awarded, comprising 4 Endeavour contribution listed. Drs Peter Brown the HREC. International Postgraduate and Mark Moore are continuing their Research Scholarships (EIPRS), 36 Research Grants research on this discovery. Australian Postgraduate Awards In 2010, 87 National Competitive There have been a number of major (APAs), 12 UNE Strategic Top-Up Grant applications were lodged, conferences held at UNE over the Scholarships, 7 Strategic Stipend comprising 61 (10 successful) from past 12 months. In November, Scholarships. the Faculty of Arts and Sciences, 19 New England Orogen 2010 was (3 successful) from the Faculty of In 2010, 174 higher degree research held to celebrate just over 70 years The Professions and 7 (2 successful) (HDR; 132 doctoral and 42 masters of geology teaching at Armidale. from UNE Research Centres. For by research) students commenced Initially UNE was a College of the 2010, UNE staff applied for 31 ARC their program of study at UNE. This University of Sydney and the first Discovery grants of which 3 were brought the total HDR enrolments geology course was taught in 1939 successful and 11 ARC Linkage grants at UNE to 652 (518 doctoral and 134

26 University of New England of which 2 were successful. UNE Eureka Award for Interdisciplinary MLA, and involved scientists from academics were also involved as Research. This was for the science Marrinya Pty Ltd, UNE (Professor collaborative chief investigators in behind the Meat Standards John Thompson and his research 3 successful ARC Discovery grants, Australia (MSA) meat grading team), the University of Melbourne, along with 1 Linkage through system, the MSA research team Murdoch University, the CSIRO, Melbourne University. winning its category against tough the Victorian Department of competition. Developed from the Primary Industries, and Industry cooperative Research combined efforts of industry and and Investment NSW (Drs Paul Centres the science community, MSA is Greenwood and Garry Griffith, both CRC for Beef Genetic the only grading system world- of whom are based at UNE). Technologies wide that is backed by robust, The CRC for Beef Genetic CRC for Spatial Information fact-based consumer research. Technologies is Australia’s largest, UNE Staff within ‘Biomass Business’, The science uses consumer taste integrated beef research program, a major application project within panels to verify results which meet developed in partnership by the CRC for Spatial Information, consumer expectations for beef the Australian beef industry established and completed a and sheep-meat eating quality. Put and national and international number of field trials throughout simply, MSA defines the pathways research organisations. It is 2010. Work continues on a new to good, consistent eating quality headquartered at the University type of ‘active’ airborne sensor of beef and sheep-meat and, as of New England, which is also the for assessing and mapping crop/ a result, provides an effective CRC’s lead educational institution. pasture vigour. Unlike traditional grading system in terms of the Centre research is focused on aerial or satellite imaging systems, values that consumers require: four beef industry priority issues this sensor contains its own product consistency, tenderness and (high quality beef, feed efficiency, modulating light source. Building predictability of eating quality. disease resistance and improved on early successful trials in 2008/9, reproductive performance), The MSA program has increased a higher-powered system was capturing new opportunities for the competitiveness of the beef tested at altitudes ranging from Australia through world-class gene sector in Australia and contributed 15 to 45 m above a field of wheat discovery and gene expression an additional $366 million to the in north-western NSW. These research to improve profitability, value of the industry and Australia’s represent significant altitude gains productivity, animal welfare economy in the decade since its over current systems, meaning and responsible resource use of inception in 1999 to June, 2009. this new sensor configuration can Australian beef businesses. be deployed over undulating crops The MSA program’s collaborative and pastures and in areas with A highlight for the CRC in 2010 and multidisciplinary approach nearby obstacles such as trees and was winning the prestigious was funded by the Beef CRC and buildings.

Annual Report 2010 27 Poultry CRC provided these funds to UNE to Research to develop genomic UNE is one of seven Essential deliver the Services to the CRC under predictions of sheep breeding values Participants in the Poultry CRC, the leadership of Professor Steve has delivered the first results for which secured an extension of Walkden-Brown and Mr Andrew commercial application and the funding from the Commonwealth Gasbarri. This agreement represents Genomics Pilot Project, conducted in late 2009, giving it resources a tremendous opportunity for the during 2010, attracted entries from totalling nearly $87 million through Australian poultry industry in terms around 350 leading rams. Early to 2017. of enhancing research capacity and results have provided predicted skills development. The project has breeding values for a number of Headquartered at UNE, the a number of objectives, including conventional as well as new, hard to Poultry CRC’s key challenge is the establishment of the world’s measure, traits. to achieve sustainable, ethical first closed circuit calorimeter poultry production using The Meat Program has produced facility at UNE, which will be an fewer resources with reduced important information on eating invaluable resource for the nation’s environmental impacts. During quality and human health benefits nutrition researchers and aligns 2010, UNE researchers received of sheep meat. Results from directly with the CRC’s focus on Net funding from the CRC to examine the CRC’s Information Nucleus Energy research. Another objective how defects in shell quality and Program provided a much better pertains to the upgrading of UNE’s structure increase the risk that understanding of relationships Poultry Research Farm, which will bacteria on the outside of the between shear force (toughness), greatly improve the state of New eggshell can enter the egg. UNE lean meat yield and intramuscular South Wales’ and the nation’s ability researchers are also investigating fat. In addition to these predictors to deliver world-class education new approaches to assess welfare of eating quality, the Program has and training in poultry science and in free-range laying hens, as well produced data showing lamb to be production. as the molecular detection and a very important source of Omega-3 survival of viral pathogens in poultry The CRC’s award-winning poultry fatty acids. litter. Furthermore, a collaboration information centre, Poultry Hub The measure systems, developed involving UNE, CSIRO, SARDI and (poultryhub.org), continued its by the Wool Program, are able to Ohio State University is striving to growth, attracting over 1000 unique accurately predict next-to-skin identify microbial and gut-related visitors each day. comfort as well as the handle factors driving bird performance. CRC for Sheep Industry characteristics of lightweight In June, 2010, the Poultry CRC Innovation knitwear. The equipment and entered into an agreement with the Progress during 2010 has been very associated software is in the process NSW Government to implement good on a number of fronts for the of pre-commercial testing with a Science Leveraging Fund Grant CRC. a number of major supply chain of $500,000. The CRC, in turn, partners. It is anticipated that

28 University of New England 2011 will see the first garments 2010 marked the completion of two They organised the biannual pig in the lightweight, next-to-skin long-term projects for the Australian genetics workshop for Australian knitwear range developed using beef and sheep industries and the pig breeders in October and also specifications based on the CRC’s start of new five-year research and contributed interesting genetic new measurement systems. development programs funded by research projects to the successful Meat and Livestock Australia. MLA is rebid for a pork CRC starting in July, Better options for on-farm continuing to fund further research 2011. management of parasites and and development into the genetic reproductive efficiency are available Institute for Rural Futures evaluation systems for the beef through the CRC’s FlyBoss and The Institute for Rural Futures (BREEDPLAN) and the sheep (OVIS) Lifetime Ewe Management recently celebrated its 10th industries, as genetic improvement Programs. As the benefits of anniversary. With its predecessors, will be a key component in improved management are clearly the Rural Adjustment Unit and the increasing the future profitability understood, these programs are Rural Development Centre, the of these industries. In July, AGBU gaining momentum. Institute represents more than 30 delivered version 6.0 of BREEDPLAN years of highly-valued experience, The CRC’s Education Program has to the Agricultural Business research and policy advice on had an excellent year. The widely Research Institute for testing. pressures of change in rural and acclaimed Sheep CRC postgraduate Validation of commercial marker regional areas. Two Institute staff, program has seen strong enrolments predictions for a large number of Ian Reeve and Richard Stayner, span and excellent performance by all traits in the Angus breed was also that entire period. Over the past 10 students. Student numbers for the completed, and additional programs years the Institute has completed Graduate Certificate and for the to combine them with BREEDPLAN more than 170 projects (>$16 million) Wool Undergraduate courses (CRC1) EBVs have been finalised. The and generated around an additional are increasing and the courses analysis of Beef CRC reproduction $3 million in research quantum are attracting very high quality data for tropically-adapted breeds to the University. Its integrated students. identified large genetic differences interdisciplinary research and which can be easily exploited With three years to go, the CRC is policy advice is today very highly through good recording practices in a good position to deliver a range regarded throughout Australia and at stud and commercial level to lift of useful outcomes for further internationally, and is reflected in calving rates to a more sustainable development of the sheep industry. citations, publications in highly level. AGBU scientists continued ranked journals and a variety of UNE Research Centres their investigations into identifying local, national and international Animal Genetics and Breeding traits which can be used to lift sow awards. Unit reproductive rates, sow survival For AGBU - a joint venture of UNE and piglet survival to weaning. Perhaps of greater importance, and Industry & Investment NSW - however, is the impact of the

Annual Report 2010 29 Institute’s work on Australian Centre (PIIC), which also comprehensive portfolio of rural, resource and environmental incorporates the National Centre externally-funded research projects. policy. These include development for Rural Greenhouse Gas Research NCRGGR, led by Professor Annette of robust models of accountability (NCRGGR), was established to Cowie, is applying a ‘whole systems for Catchment Management facilitate cooperation between approach’ to the task of reducing organisations, understanding the University of New England and greenhouse gas emissions and is change and community sensitivity Industry & Investment NSW, with drawing on the work of researchers in the Murray-Darling Basin, new a focus on the New England and in fundamental areas of science approaches for spatial organisation North West region of the state. throughout the University and I&I of natural resource management Throughout 2010, PIIC carried NSW. The current focus of NCRGGR and community engagement in out research projects in a number is on reducing greenhouse emissions NSW, conservation planning in of areas relevant to its strategic from agriculture, sequestering Australia and North American ‘rural’ mission. Some of these projects carbon in soils, and developing next regions, landscape change and have important international generation biofuels. The Centre has understanding planned alternative connections and implications in secured $1.58 million in funding from futures, rural social cohesion and countries like Cambodia, Myanmar the Federal Government’s Climate rural crime issues and solutions, and Vietnam, and deal with issues Change Research Program to study rural industries and development in such as food and crop production, genetic variation in beef cattle Australia and overseas (Indonesia), health and security. Other projects herds and techniques to reduce weed management, biosecurity focus on management of climate methane production in ruminants. and drought policy. Over the change impacts of agriculture. Meat and Livestock Australia is past year the Institute has been A highlight of 2010 was the supplementing these studies with developing and undertaking an graduation of PIIC’s first PhD a further $120,000. A project to increasing number of projects student, John Wilkie; his thesis was assess the potential to sequester in the area of climate change, entitled ‘Aspects of Flowering and carbon in agricultural systems in including community profiles of Flushing of Mango and Macadamia’. NSW has received $1.05 million over sensitivity, understanding impacts There are currently a further 12 PhD three years through the Climate and vulnerability on coastal and students undertaking research Change Research Program. This inland landscapes and communities, in conjunction with PIIC in areas project also received $400,000 in climate change economics and ranging from farming systems and funding from the Grains Research analysis of alternative planned functional foods to crop production, and Development Corporation futures towards adaptation. soil health and climate change. (GRDC). With a further $450,000 in funding from GRDC, the Centre Primary Industries Innovation In the short time since its is investigating options for Centre establishment in May, 2009, mitigating nitrous oxide emissions The Primary Industries Innovation NCRGGR has developed a

30 University of New England from cropping soils in North-West NSW. The Centre has also received $470,000 from the Climate Change Research Program for studies on the climate change impacts of biochar used as a soil amendment. Research outputs from each of these projects are brought together in life cycle assessment studies to consider options for managing the net greenhouse gas balance of farm systems, whilst maintaining production and enhancing resilience.

Professor David Herridge leads the PIIC Soil Productivity Unit. David has significantly strengthened PIIC’s international profile by bringing nearly 30 years of leadership experience in ACIAR projects as well as a current legume project in Myanmar. Professor Herridge is compiling a compendium and developing an Excel-based decision support tool for the management of nitrogen and legumes in Australia’s northern farming systems for the GRDC. He is also coordinating a national project for GRDC to develop the next generation of beneficial microbes for grain cropping.

Annual Report 2010 31 Ms Kim Cull Chief Governance and Planning Officer & Legal Counsel

Governance and Planning

2010 presented many challenges and opportunities for the Office of the Chief Governance and Planning Officer & Legal Counsel as it was re- shaped to assist the Vice-Chancellor and the University in positioning itself for the 2012 environment and to ensure sound governance practices are in place.

The establishment of the Policy Planning and External Relations Directorate was an integral and critical step in providing the Vice- Chancellor and senior executive with the means to address strategic planning and institutional priorities in their responses to the Federal and State Governments’ policy agendas and in preparing submissions to government and other stakeholders. Other tasks included dealing with considerable lobbying activity in respect of funding applications made by the University, together with media management of issues involving the Chancellor and Vice-Chancellor directly. The consolidation of policy expertise within a single directorate should ensure a comprehensive, informed response and a consistent approach to the significant policy, planning and stakeholder management issues affecting UNE. Considerable work is being undertaken by our Corporate Intelligence Unit to deliver a coordinated and best practice service to our clients, particularly through the use of improved technology.

In addition, the enhanced expertise and resourcing of the Legal Office is enabling that Office to support an increasing number of areas across the University, leading to a significant reduction in external legal costs and the employment of a consistent approach to the management of legal issues. This work, together with an increased emphasis on legal education

32 University of New England for relevant areas of UNE, will contribution to the integrity to a more efficient, consistent progress during 2011. of the University’s document and professional service being management practices. provided to the University 2010 saw the improved delivery community during 2011. of Audit and Risk services to The increasing professionalism UNE through the appointment of our UNE Council meetings I would like to take this of a Director to lead this area. and its business agenda is due in opportunity to thank my The unit will work closely with large measure to the efforts of the most dedicated staff for their all areas of the University in Council Services Unit and we will commitment, professionalism, supporting the development of continue to improve our processes hard work and good humour sound risk management practices and support for the Chancellor, during a very demanding and to meet our statutory and other the Council and its committees. challenging year, and look obligations. forward to working with them Finally, the coordination of the all in 2011 as we make the most The Records Management Office Chancellery administration, of the opportunities that present continues to provide professional introduced during 2010 by the themselves for the organisation. advice and to make a significant Vice-Chancellor, should lead

Annual Report 2010 33 Mr Chris Patton Chief Development Officer

University Development

Consolidating the progress of 2009 in the sales and course development areas, 2010 has seen continued growth in new, commencing student numbers at UNE. The University’s domestic, new, commencing, Commonwealth-supported place enrolments are up over 11% on 2009 based on 2010 Census Date figures, while commencing international student course numbers remained pleasingly strong despite a major downturn in international numbers Australia-wide. UNE appointed Ms Gabrielle Rolan to the position of Director, International Marketing and Pathways, towards the end of 2010 with the aim of enabling UNE to continue to develop its interests in creating new, advanced standing partnerships overseas, to improve our educational agent services, and to continue to drive enrolment growth from existing and new international markets. In particular, in 2010, UNE received increasing enrolments from Vietnam, an increasing return on investment from AusAID efforts, and witnessed a return to marketing in Indonesia as part of a concentrated effort to diversify our markets and increase our recruitment outcomes in established markets. The University’s support of UNE Partnerships, the corporate training arm of UNE, has also resulted in the welcome induction of one new Board member, Mr Philip Attard, and a concerted effort by the Company’s Board and Management to grow the business. Coming off the back of a difficult trading year in 2009, UNEP is forecast to return a strong surplus in 2010. The arrival of Professor James Barber as Vice-Chancellor early in the year provided excellent clarity for the University’s management on the challenges and opportunities facing the university sector in 2012 as a result of the Bradley Review, not least the essential shift to demand-driven Commonwealth funding arrangements. Considerable impacts will be felt across academic and income areas by 2012; to address the latter part of this anticipated change, the CDO division has been focused on identifying and securing complimentary business partnerships to leverage the University’s

34 University of New England English language student Mohammed Yousef a Hadidi

outstanding track-record in the envisaged that implementation of a 5,431 Alumni are busily socialising student satisfaction experience and new web environment, capitalizing and drawing benefits through our our strengths in distance and online fully on Web 2.0 functionality, will membership website – http:// learning. commence in 2011. alumni.edu.au . The site enables alumni to link with fellow graduates The Vice-Chancellor also set Advancement and find out more about mentoring, forward a vision for the centrality Alumni events were held in Armidale, career support and employment of the College system as a major Adelaide, Alice Springs, Darwin, options. New benefits have been differentiator in the post-2012 Melbourne, Sydney, Hong Kong and introduced, such as discounted environment, with the personalised Moree. These occasions provided Qantas Club membership. experience in the Colleges a opportunities to network, meet the cornerstone of our on-campus new Vice-Chancellor and receive There were three recipients of the experience. A fundraising structure, information on what is happening 2010 Distinguished Alumni Awards: with support from the UNE at UNE. The Office of Advancement n Mrs Gemma Sisia Foundation Limited, has been supported Robb College’s fifty year n Mr Mitchell Hooke developed around the life-changing anniversary, which saw a record n Dr Robert Kearney element of the collegiate student number of alumni returning to The 2010 (inaugural) Distinguished experience, and opportunities for Armidale to celebrate the history Graduate Fellow of the University giving across categories of Student of the college and participate in was awarded to Dr Patrick Watters. Opportunity, Academic Programs, sporting and official events. English Language And and Physical Infrastructure are being In Addition alumni communications, International Services (ELIS) planned. launched in 2009, continued in 2010. International Services Consistent with the University’s While our 2010 Tax Appeal attracted UNE participated in the global adoption of online and digital 23 new donors, the University i-Graduate International Student marketing, including greater experienced a 20% decrease in Barometer survey, and received use of our Student Relationship overall donations. very pleasing results. The survey Management system to support The annual May Presentation showed 88% of respondents prospective and current students, an Ceremony for Undergraduate and are satisfied with their student overhaul of the University’s website Post Graduate Scholarships awarded experience and that 35% would began this year. The outline of an $8.8 million dollars in scholarships actively recommend UNE; this is Information Architecture (IA) for the to 214 students at UNE thanks to a high proportion and suggests proposed new web and intranet was the generosity of the individuals and strong student engagement across identified and, at the end of 2010, industry, business, government and the University. 10% of respondents business and technical requirements community groups who continue to said they intended to continue to for this new IA were being scoped donate – enabling many students to study at UNE and 33% said they for completion by mid-2011. It is benefit from their generosity.

Annual Report 2010 35 were undecided; this provides a students needing higher level 2010, representing an increase of marketing opportunity. UNE’s English language skills for entry to approximately 11% over the number main strengths are ’a good place postgraduate programs at UNE. All in 2009. New commencing students to be‘, learning and the learning ELC programs were further improved came from 66 different countries, environment and safety at UNE with the ongoing development of with the major contributors being and Armidale. UNE’s weaknesses parallel tests for each sub-skill in China, Saudi Arabia, Thailand, continue to be technology, internet each program level, tighter exam Bangladesh, Indonesia, and Nepal. access, IT support, opportunities for regulations and enhanced quality There were also 139 international postgraduates to teach, and public assurance measures in assessment distance education students that transport. UNE also has an enviable development and marking. commenced in 2010. These students (24%) proportion of postgraduate came from 63 countries, in particular International English Language research students, compared with the USA, South Africa, Canada, Hong Testing System (IELTS) 10% Australia-wide. The data also Kong, Japan and the UK. The IELTS Office provided at least provided valuable information and 373 candidates with IELTS tests Total international student highlighted areas which can inform from 1 January – 31 December 2010, enrolments at UNE for 2010 and shape marketing, services and with 63 (about 17%) of these coming Armidale on-campus (degree) academic offerings. from 3 off-site Dubbo tests. Last only – 756. English Language Centre year’s comparative figures were Armidale on-campus plus ELIS – 996. The core business of the ELC is the 1085 candidates (total) and 64 off- Armidale on campus plus ELIS plus provision of English language tuition site (Moree and Tamworth). The international external (distance) for those students seeking to enter two-thirds reduction in candidates – 1288. UNE via successful completion of compared with 2009 reflected the Armidale on campus plus ELIS plus its English for Academic Purposes opening by IDP of new IELTS test external plus ISBT and TOP – 1581. (EAP) program at the required centres in Sydney and Brisbane In 2010 UNE continued to maintain level of study. In 2010, the English and, for a variety of external its AusAID-scholarship program with Language Centre (ELC) was reasons, a reduction in numbers 22 AusAID-sponsored students from reaccredited, with a positive report of international students from 11 countries enrolled in various UNE from the National ELT Accreditation China and India. ELIS intends to programs. Scheme (NEAS) highlighting introduce a discounted IELTS exit the level of qualifications of the test for international students in On the basis of the applications teaching staff as well as the support 2011, together with an online IELTS submitted for the 2011 round of offered by International Services. preparation course. Endeavour Student Exchange Funding through DEEWR, UNE The ELC offers four levels of EAP, International Marketing and has received $35,000 for exchange and this year student numbers Pathways (IM&P) projects in Canada and China. increased in the Advanced (Level 4) 389 international students program with more international commenced studies at UNE in

36 University of New England Advanced Standing relationships Countries involved in the exchange demand from metropolitan areas, with targeted Chinese institutions program included Austria, Canada, including a 17% increase in distance were further developed in 2010 China, France, Italy, Germany, Japan, education applications for Semester and these will lead to a significant UK, USA and Denmark. 1 and a 16% increase in Semester 2. increase in international student Marketing and Public The UNE campaign style for 2010- numbers for Armidale in the future. Affairs (MPA) 2012 was based on ‘what sets UNE New advanced standing agreements As the first year in a three-year apart’ from its competitors and were signed with Henan Agricultural Growth Marketing Strategy, what makes a UNE degree ‘different’. University Zhengzhou (HAU), China, 2010 saw targeted marketing The University created a suite of and NPUST, Taiwan. Six staff from campaigns to specific audiences, marketing materials and plans Huaxin College, Zhenghzou, China, with an increased reliance on digital developed from an overarching visited UNE in July to undertake channels. brand to product level which carry a training aimed at better preparing consistent style and message. their students for study at UNE. In The Growth Strategy 2010-2012 November, the President of Henan focuses on five key priorities, Technology developments based Agricultural University, Professor including: establishing a on our Student Relationship Zhang Qiong, led a delegation to quality market position for Management system have enabled UNE during which the extensive UNE underpinned by ‘two-way further integration with digital Advanced Standing Agreement interaction’; building UNE as a marketing campaigns and other between UNE and HAU was signed. leading national distance education UNE systems, ensuring that a UNE brand; and expanding UNE’s future student has a seamless and In September, UNE formalised its ‘footprint’ in metropolitan markets. informative experience from enquiry agreement with the Vietnamese The Strategy has set internal growth to application and enrolment. Government’s Program 165 Office to goals to guide our outcomes for Importantly, these developments offer English Language scholarships increased recruitment. have ensured that future students to encourage more Program are able to be assisted in a proactive, 165-sponsored students to enrol in The Semester 1 intake saw increases ‘outbound’ manner, in real time. This UNE postgraduate programs. in demand for distance and on- has seen a distinct decline in inbound campus applications of 22% and During 2010, UNE courses were enquiry handling through traditional 29% respectively, with Semester again conducted on behalf of UNE channels, despite an overall increase 2 recording an increase of 19% for in Sydney by Infotech Professionals in new contacts created. distance and 61% for on-campus (trading as ISBT) and the TOP applications. The individual ‘relationship Education Group. management’ provided by this team Consistent with an increased brand Approximately 120 students is closely aligned with marketing presence in metropolitan markets, participated in UNE’s incoming activities across other channels, UNE experienced an increase in and outgoing exchange program. including e-marketing, traditional

Annual Report 2010 37 Chemistry student Sarita Perston

direct marketing and marketing in at the Sustainable Living Expo in the social media space. This again Armidale - not only as the major ensures that the message and image sponsor but by sharing its expertise projected by UNE is consistent in relevant areas of teaching and across the various media. research and by highlighting its own sustainable practices. The Schools Liaison Programme continues to conduct regular visits to secondary schools within a radius of 400km, promoting access to the University through the Early Entry scheme, scholarship opportunities and foundation and enabling courses, all aimed at increasing access and widening participation.

The Public Relations and Corporate Communications Unit produced and disseminated more than 200 press releases in 2010, promoted both on the UNE homepage and through targeted campaigns.

UNE Experience magazine was redesigned, both in look and editorial content, to appeal to staff, students, alumni and the wider community, and two of the ‘new-look’ issues were published in 2010. The annual Research Highlights publication was also redesigned to match new branding criteria and content was expanded to provide a comprehensive overview of the scope of research at UNE.

For the second successive year UNE demonstrated its green credentials

38 University of New England Mr Peter Enlund Chief Operating Officer

University Services, Facilities and Finance

The Chief Operating Officer’s group provides a full array of services to the University in human resources, finance, facilities management and information technology, and is responsible for commercial activities including Services UNE, SportUNE, child care, the medical centre and Printery. The group focuses on resource provision and capital planning, financial performance monitoring and improvement by providing sound commercial assessment and advice; it is also charged with the responsibility of delivering these initiatives and investments.

When coupled with the introduction of new courses and an escalation in research activity, our significant backlog of deferred maintenance brings a pressing need to revitalise and replace ageing infrastructure. Whilst UNE has been the recipient of capital grants from the Commonwealth Government over many years, the generation of reasonable operating margins is imperative to be able to fund these new expenditures in future. The competitive landscape in higher education will change dramatically from 2012 and robust planning mechanisms and financial management must be in place to assess business opportunities and performance.

Operating results in past years have been inadequate to produce the levels of cash generation required to fund our future capital expenditure plans. Concerted efforts are required to improve performance and cash flow and thus are a major focus for the future.

Facilities Management Services The Division has had a busy year, with several major projects delivered. Capital expenditure on buildings was $14m; the largest ever annual expenditure for this purpose.

During 2010, UNE was successful in securing a $5m Rural Education Infrastructure Development grant for the construction of the Tablelands Clinical School and its associated GP Training Practice, situated at the Armidale Hospital, with the first installment of $4 million received this

Annual Report 2010 39 year. The new facility will serve including its installation into all of available to staff and residential medical students enrolled in the the University’s residential colleges. students between 8pm and 8am Joint Medical Program conducted each night. This saw students Reflecting our long-standing in association with The University enthusiastically take up the offer commitment to sound of Newcastle, as well as nursing for both enhanced academic and environmental management, and other students in the health social purposes. The wireless UNE was the winner of a Ten Year sciences. It will offer a greater range network coverage across campus Sustainability Achievement Award of clinical experiences by allowing has been improved, with the rollout at the 2010 Sustainability Green students to be exposed to health of more than 200 new wireless Globe Awards sponsored by the problems seen by GPs and those access points. The reliability of the NSW Government. referred to the hospital. Planning University’s internet access has been is well advanced and the facility Information Technology improved with the commissioning will be ready for teaching from first With the majority of UNE’s of a second 1 Gbit internet link. semester, 2012. students studying via distance A key initiative was the delivery education, it is imperative that our Sport UNE completed major of effective desktop technology IT systems are robust and achieve construction works in 2010 with solutions based on best practice high levels of availability and the addition of a new basketball productivity improvement. The performance. To assist with this, court, gymnasium and office space, Productivity Assist Team has worked Pricewaterhouse Coopers were having received VSU Transition with a pilot group of schools and engaged to provide comprehensive funding from the Commonwealth areas to establish the basis of a recommendations to improve our for the project. Refurbishment of high quality, responsive service. IT network architecture, service blocks one, two and three of Mary To ensure a high level of support delivery and performance and White College was completed with for students and staff, the ITD their recommendations are being proceeds of a Capital Development Service Desk extended its hours progressively implemented. The Pool grant received in 2008 and of operation from 55 to 78.5 hours improvement roadmap promotes 2009. per week. All service desk users are best practice, and students and staff invited complete an online survey, As Armidale has been selected as are now seeing the benefits of new with responses followed up by IT one of the initial locations for the capital investment and a strong management to drive improvement. implementation of the National focus on service delivery. ITD representatives attended Broadband Network, the rollout has This has included schools and internal school meetings on a kept FMS staff busy coordinating colleges benefiting from 1 Gbit monthly basis to foster effective the location and tracking of the network access at their desktops working relationships between IT new cable installations. The work and in their rooms. In semester and the academic community. This should be completed in early 2011, two, free internet access was made dialogue means schools are aware of

40 University of New England IT events and that ITD understands Following extensive negotiation, Reiteration of the ‘Voice’ staff the impact of issues in the academic two new enterprise agreements opinion survey, last conducted community. were concluded in accordance with in 2008, resulted in a number the Fair Work Act 2009: The UNE of beneficial actions being Planning has begun for the future General Staff and ELC Teachers identified and set in motion. Other network connectivity needs of Collective Agreement 2009 – 2012 organisational development emerging education and research and The University of New England achievements included: at UNE. A study was completed Academic Staff – Union Collective n Enhancements to the annual to identify possible solutions to Agreement 2010 – 2012. Performance Planning and deliver network access speeds in Review process the range of 10 to 50 Gbit to the Client Services teams managed a n Delivery of the Staff Leadership Australian Research and Education high volume of recruitments during Program in collaboration Network which joins UNE to other 2010, including the requirements with the School of Business, tertiary institutions. A $5 million for Project 2012: Flexible and Economics and Public Policy Commonwealth grant has been Online. New advertising strategies n Delivery of the annual all- received to deliver that link, in were employed, incorporating staff conference, which led association with AARNET. A new electronic media, and contributed to increased enrolments in 1 GB back up link to Sydney will to an increase in applicant interest compliance courses, raising the shortly be commissioned, adding and recruitment processes which level of compliance training for further resilience to our systems. will be further developed through staff. Web Kiosk. The level of employer Human Resource Services sponsorship for new appointments OHS working groups carried out In addition to providing routine from overseas has remained strong, inspections, coordinated follow-up HR and payroll services, the and this continues to be important activities, found solutions for OHS division plays an important role in the attraction of high quality hazards and risks, and supported in promoting excellent human academic staff. The HR systems the OHS Strategic Committee. resource management practices, team is also nearing completion of A number of pro-active safety facilitating an organisational the project to enable the booking initiatives were launched, including culture that encourages and and approval of all types of leave a laboratory safety induction video supports strong performance on line through Web Kiosk in 2011. and a Healthy Eating support group. and commitment. The year was a Implementation of the salary The Hazardous Substance reference productive one for HRS, including budgeting module of the payroll group was reconvened and the further system developments, work system is imminent, and will Institutional Biosafety Committee health initiatives, provision of advice improve management controls and carried out inspections and met the and assistance to all staff, and budgeting routines for salaries. reporting requirements of the Office ongoing management of sensitive of Gene Technology Regulator. matters to effective resolution.

Annual Report 2010 41 New SportUNE facilities were completed in 2010

OHS consultation courses were Financial Services staff to manage the booking and conducted for staff representatives The Financial Services Directorate approval of travel and out-of-pocket and Committee members. is actively developing a service expenses. This has largely replaced Continuation of warden training delivery culture that will position paper-based processes and helps and first aid courses should ensure it to provide a broad range of ensure compliance with revised we have adequately trained staff to business advice to all areas of the policies through use of our preferred respond to an emergency. University. The division relocated provider. to refurbished offices in the T C The Employment Equity and As the majority of our students Lamble building in September, Diversity unit works with staff study by distance, a project to 2010, with improved reception, across the University to promote streamline the processing of EFT interview and meeting facilities for discrimination and harassment-free receipts commenced in 2010 and staff and students. It also enabled workplaces and raises awareness should result in efficiencies once the relocation of cashiering activity of the benefits of socially-inclusive implemented in 2011. It will also to New England Mutual’s branch workplaces. This includes the provide students with the ability to on campus, providing a safer and provision of confidential advice to all retrieve their account information more functional environment for the staff on how to deal with grievances, and remit payments at any time. receipting of cash, especially during as well as maintaining the busy periods. Enhancements have been made to appropriate policy environment for management reports and analysis their efficient and timely resolution. Improvements to procurement to increase their effectiveness for The Prevent Bullying at UNE and accounts payable processes use by management and Council. campaign increased awareness of have been a major focus in 2010. In Considerable work has also been workplace bullying. The Furthering order to achieve expense savings undertaken to improve forecasting Women @ UNE strategy, which on the acquisition of goods and methodologies needed for the aims to support and develop the services, Portland Procurement support of long term financial careers of female UNE employees, Services Pty Ltd have been engaged planning and resource allocation. continued. The division partnered to provide the University with a During the year, Directorate staff with our Oorala Aboriginal Centre to “managed service” solution designed also worked closely with the Board re-appoint an Aboriginal and Torres to add both capacity and expertise of UNE Foundation to develop more Strait Islander Employment Officer to our procurement capability. It comprehensive and informative and to develop an Aboriginal and will commence in January, 2011. monthly financial reports. Torres Strait Islander Employment Travel is a major expense for the program and Reconciliation Action University, and the “Smart Book” Plan. system was introduced to enable

42 University of New England Professor Jennie Shaw, Pro Vice-Chancellor and Dean, Faculty of Arts and Sciences

Faculty of Arts and Sciences

Professor Jennie Shaw was appointed Pro Vice-Chancellor and Dean of the Faculty after Professor Margaret Sedgley’s retirement in February. Professor Sedgley positioned the Faculty for growth, with activity in 2010 focused on consolidation of research and teaching initiatives. Academic staff retirements and resignations were balanced by a significant number of new appointments (some funded in part by industry partners and external grants) in a number of areas; senior appointments included Professor Patrick Nunn to the role of Head of the School of Behavioural, Cognitive and Social Sciences and Ieva Stupans as Professor of Pharmacy.

Significant infrastructure works were completed, including the UNE greenhouse complex and the Carbon & Climate Change Learning Laboratories. The Faculty was also involved in the external review of the School of Environmental and Rural Science and in successful applications for new and continuing accreditation of several courses, including the Bachelor of Pharmacy (preliminary accreditation).

Collaboration across and outside UNE continues to be a major strategic focus of the Faculty. We extended our blended model teaching of languages into the Universities of Tasmania and Wollongong and offered the Graduate Diploma in Rural Science through Open Universities Australia. Collaborations with secondary school students and teachers in HSC Booster Days in English, science and agriculture, the Primary Industry Centre of Science Education (PICSE) program, the NSW DET Asian Languages Scholarships scheme, The Science Experience, and the Highlands Science and Engineering Challenge were especially effective.

Applications and enrolments in Faculty courses increased overall in 2010. A number of new courses achieved good enrolments, including the Bachelor of Media and Communications, Bachelor of Pharmacy, Bachelor of Exercise Physiology and Bachelor of Zoology, as well as established courses such as the Bachelor of Arts, Bachelor of Science, Bachelor of Agriculture and

Annual Report 2010 43 Bachelor of Psychology. In the an ARC Linkage for her work on and its Disorders and, in addition Academic Director’s role, Professor the history of Meals on Wheels and to symposia held by UNE research Jennifer Clark was involved in the Professor Martin Thoms was the centres, we also hosted the biennial organisation of the University recipient of an ARC LIEF grant. In conferences of the Australian Society Learning and Teaching Futures addition to the ARC, Faculty staff of Animal Production, Australian conference at UNE as well as in the were successful across a range of Association for Byzantine Studies, competitive allocation of Faculty competitive funding areas including and the Association for Canadian learning and teaching development the Gates Foundation (Prof John Studies in Australia and New grants and the implementation of Gibson, US$2.86 million); Sugar R&D Zealand as well as the NSW History the BA review recommendations. Corp (Prof David Lamb and CSIRO’s Teachers’ Association conference. Multimedia and Educational Rob Bramley, $395,681); Red Cross The work of a number of staff was Developers and First Year Advisors (Melanie Oppenheimer, $200,000) also recognised through other also supported staff and students and the Hermon Slade Foundation avenues. Staff invited to give through, for instance, the PASS (Prof Caroline Gross, $80,000). keynotes at overseas conferences (Peer Assisted Study Sessions) Published outputs across the Faculty included Dr Drew Khlentzos program. Jennifer Clark was also included commissioned and refereed (Language and Logic conference, part of a successful ALTC grant bid research articles and scholarly Beijing) and Dr Jennifer McDonell for $170,000 (led by UNSW) that will monographs. Mentoring of, and (Dickens’ Universe conference, examine the embedding of learning support for, early career and new Santa Cruz). Emeritus Professor Dick standards in the history curriculum, academic staff in research has been Stanton was appointed Inaugural and Associate Professor Russell initiated at faculty level by Research Fellow of the Royal Society of New McDougall gained an ALTC Citation Director Heiko Daniel (Faculty South Wales, Professor Brian Byrne for outstanding contributions to Grant Development Program). Both was elected to the ARC College of student learning. The School of Arts HDR enrolments and completions Experts, Adjunct Professor Helen and Arts New England Research increased in 2010, and the Faculty Tiffin was elected to the Australian Centre were also successful in was successful in competitive Academy of the Humanities and Dr gaining $489,000 of National applications for 4 postdoctoral Jeremy Fisher was elected Deputy Asian Languages Studies in Schools research lectureships. Chair of the Australian Society Program funding. Collaborations across UNE and of Authors. Honorary Fellow Dr ARC DP successes in the Faculty with national and international Shirley Walker won the 2010 Kibble in the 2010 round went to Dr Gail industry, university and institute Literary Award for her book The Hawkes, Professor John Scott, Dr partners continue to be crucial for Ghost at the Wedding and Associate Cuncun Wu and Adjunct Professor our research endeavours. UNE is a Professor Hugh de Ferranti’s The Jeff Siegel. Associate Professor partner organisation in the new ARC Last Biwa Singer was awarded Melanie Oppenheimer was awarded Centre of Excellence for Cognition Japan’s prestigious 2010 Tanabe

44 University of New England Students performances in the third year directing course

Prize. For his outstanding and also recognised with Professor funded units. A new unit for the sustained contribution to Australian Russell McDougall (English) Teachers Education Enabling Course archaeology, Emeritus Professor Iain receiving an ALTC Award and eleven is anticipated to have significant Davidson was awarded the 2010 of 58 UNE Teaching Commendations enrollments in 2011 and to cement Rhys Jones Medal. going to staff in the School. the School’s reputation in literacy education. This and other units with School of arts Increased research productivity a focus on writing and literacy will saw four major book publications Early in 2010 the School lost a provide the School with a strategic in 2010 and success in winning valued Head of School in Professor advantage in the post-2012 higher major national research grants: an Jennie Shaw, who assumed the education environment. role of Pro Vice-Chancellor and ARC Discovery (Chinese) and LIEF Dean of the Faculty of Arts and (Chinese). Under the aegis of Arts school of behavioural, Sciences. It is, nevertheless, a New England (ANE), the School cognitive and social credit to her stewardship that the successfully hosted a symposium sciences entitled ‘Animalia: Critical Animal School has continued to achieve The School of Behavioural, Cognitive Studies’ and the WraIN Research major outcomes in the areas of and Social Sciences (BCSS) had group continues to develop as a teaching and research throughout another excellent year in 2010, with substantial research collective. 2010. While seven other staff also total enrolments up 2% despite a Postgraduate enrolments have also relocated or retired in 2010, eight net reduction in staff. This year, increased, boosted by new programs joined the School. the School introduced a Masters in such as the PhD by Creative Practice. In November, the School was Urban and Regional Planning and an awarded a large National Asian In terms of community and regional Honours option in the Master of Arts Languages and Studies in Schools engagement, both Music and (Applied Linguistics). A Bachelor Strategic Collaboration Grant Theatres Studies held regular well- of Sustainability will commence in to extend the delivery of Asian attended public performances, 2011, as will a Graduate Diploma in language study to teachers while languages also hosted major Psychology. School funds were used throughout Australia. The languages ‘cultural’ events, including a film to develop a MAAL with Teaching have also continued to attract festival. 370 students from the English as a Second Language increasing enrolments as a result region attended the HSC English (TESOL) stream for 2011, as well of entrepreneurial initiatives from Regional Day in May. as a restructured Bachelor of DET Asian Languages Scholarships New initiatives such as the Graduate Criminology. to new ‘blended model’ teaching Certificate in Arts Management Research activity and outputs agreements with Universities of and Master of Arts Management continued to grow during 2010 with Tasmania and Wollongong. The capitalise on the School’s mix all disciplines recording above their School’s teaching excellence was of medium to high band cluster respective DEST averages. Research

Annual Report 2010 45 support mechanisms within BCSS is directing UNE’s partnership in a Department of Climate Change, are important; the School has a new ARC Centre of Excellence for Environment & Water, and Poultry travel fund, RIBG equipment fund Cognition and its Disorders. Nutrition (Professor) with the and a staff grant seeding fund. ARC Australian Egg Corporation and the Discovery Grants were awarded to School of Environmental Australian Chicken Meat Federation. Professor Jeff Siegel (Linguistics), and Rural Science Our research links with Industry Associate Professor Gail Hawkes The School experienced significant and Investment NSW continues to (Sociology) and Associate Professor change in 2010 with staff develop through PIIC and NCRGGR, John Scott (Sociology). The School retirements, new staff joining, and with significant joint investment had 43 HDR students enrolled in new, state-of-the-art, facilities in the new Terrestrial Carbon 2010, 11 commencing studies during coming into use. Additionally, our labs. These positions and facilities the year and three completing. new degrees in Zoology and Animal strengthen our already strong links Science have attracted great interest with industry partners which form While Associate Professor Barbara from prospective students and an important foundation for all our Rugendyke was seconded to promise to be the most successful activities. Research Services as Dean of degrees of their type in Australia. All Graduate Studies for three years The School aims to be the pre- of these activities continue to ensure and John Scott is currently Acting eminent School in Australia dealing that we deliver some of the highest Head of the School of Arts, two with the complex issues surrounding quality teaching programs and new professorial appointments the stewardship of our environment. research in the nation. have been made in the School. Our new degrees, facilities, These are Alan Scott, who arrived In 2010, our focus has been on partnerships and staff aim to ensure in September 2010 to take up the developing new strategic positions that we have the most attractive position of Professor of Sociology, focussed on Animal Science, research and teaching portfolios for and Patrick Nunn, who started as Agronomy and Soil Science, Zoology students and the wider industry. Professor and Head of School in and Environmental Engineering. We 2011 will see new and exciting links November. Don Hine, who served have been fortunate in attracting with other partners in research and as Acting Head of School for 22 some of the best researchers in postgraduate offerings and new, months, was promoted to Professor; Australia to these positions, which focused degree offerings. four other staff were promoted. feed directly into our new and continuing teaching programmes. Dr Diana Eades (Linguistics) school of humanities was honoured by election to The School has also developed 2010 was a particularly successful the Australian Academy of the two new jointly-funded positions year for the Heritage Futures Humanities in November, 2010. covering Terrestrial Carbon Research Centre (HFRC) with Professor Brian Byrne (Psychology) (Associate Professor) with the consolidation and revitalisation

46 University of New England Dr Peter Quiddington and Dr Anne Pender show their recently-published books at the celebration of research in the Faculty of Arts and Sciences in a number of key research areas. Health System (Belinda Beattie), and degrees with the School of Law Highlights included the ARC Drawing the Line: Using Cartoons as and the School of Education. It successes of Centre members, Historical Evidence (Richard Scully). also offers postgraduate degrees Associate Professor Melanie and diplomas in the Sciences The School has pioneered three new Oppenheimer and Dr David Roberts and Computing/Information career-oriented awards for offer (with Professor Hilary Carey from Technology, with staff also making in 2011: the Bachelor of Historical the University of Newcastle), with a significant contribution to the Inquiry and Practice, which the projects ‘Meals on Wheels: Bachelor of Nursing and the Joint responds directly to the increased Building towards a New Social Medical Programme. Ten new staff demand for professional historians, Experiment for our Times’ and joined during the year, taking the both regionally and globally; the ‘Liberty, Anti-transportation and School’s academic staff to fifty. Master of Environmental Advocacy, the Empire of Morality’. Associate They are supported by about thirty aimed at staff and volunteers of Professor Oppenheimer has research and general staff. Student environmental organisations, also been commissioned by the numbers increased by 114 EFTSL over businesses and international non- Australian Red Cross to research the previous year to a total of 809 government organizations (NGOs); and write their centenary history for EFTSL – a 16.4% growth – largely due and, in collaboration with the publication in 2014. The School has to the introduction of new degrees School of Education, the Graduate also been preparing for the relaunch in Pharmacy, Exercise Physiology, Certificate in History Curriculum, of the Asia-Pacific Research Centre Exercise Science and Sports Science which delivers a suite of professional early in 2011 with the involvement of in 2010. development units for both primary Visiting Research Fellow Associate and secondary History teachers The School is recognised as Professor Kiranjit Kaur from engaging with the requirements having excellence in teaching, the Universiti Teknologi MARA, of the new National History and accreditation of the newly Selangor, Malaysia. Curriculum. introduced allied health degrees in A number of books and monographs Pharmacy and Exercise Physiology/ by early career researchers appeared school of science and Science are being sought with the in 2010 as part of the School’s technology Australian Pharmacy Council and outstanding publication output: The School of Science and Exercise and Sport Science Australia Polynesians in America: Pre-Columbian Technology is responsible for the respectively. They will become fully Contacts with the New World (Alice Bachelor of Science (BSc) and offers accredited after the first cohort has Storey), Roman Annexation: the a number of majors including the graduated in 2012/13. Costs and Benefits of Trajan’s Dacian Bachelor of Computer Science The School focuses its research Conquests (Maxx Schmitz), Ethics (BCompSci), and the Bachelor of in several research centres and about Animals (Lesley McLean), Policy Biomedical Science (BBiomedSc) groups: the Centre for Bioactive Implementation and the NSW Public degrees, plus several combined

Annual Report 2010 47 Dr Amar Pandey of The School of Science and Technology

Discovery in Health and Ageing, the Centre for Molecular Microbiology, the Industrial and Environmental Process Group and the Precision Agriculture Research Group (PARG). The latter has attracted substantial funding from the Cooperative Research Centre for Spatial Information for a project on remote and proximal sensing technologies for farm management.

The School attracts research funding through the Australian Research Council, the NH&MRC and industry, including Bioniche Animal Health, Blackmores Australia, MediHerb, Australian Wool Innovation, the Cotton Catchment Communities CRC and the Department of Agriculture, Fisheries and Forestry.

Academic and general staff across the School continue to be closely involved with the promotion of science to secondary school students via the National Youth Science Forum, Science in the Bush, Science and Engineering Challenge, RACI Titration Competition, the Double Helix Club, HSC Booster Days and other events.

48 University of New England Professor Victor Minichiello, Pro Vice-Chancellor and Dean, Faculty of The Professions

Faculty of The Professions

The Faculty continued with its innovation and academic renewal program in course delivery, including the development of new awards in social work, financial services and anatomy. UNE’s Bachelor of Social Work, in which more than 100 undergraduates are enrolled, has a unique focus on social work practice in rural and regional communities and is helping to address the current shortage of social workers in such communities; commencing in 2011, a postgraduate masters course in social work will also be offered.

Also developed for 2011 are a suite of new courses offered in response to workforce skills shortages resulting from the global financial crisis. These include degrees of Bachelor of Financial Services and Master of Financial Services, and a Graduate Certificate and Graduate Diploma in Financial Services. 2010 also saw the Faculty expand its medical program, with the development of an Anatomy by Dissection course for medical and dental graduates. The medical program gained a big boost from Commonwealth funding to support the establishment of the Tablelands Clinical School at the Armidale Hospital, while the University continued its collaboration with Hunter New England Health with the joint appointment of staff specialists in obstetrics and gynaecology and paediatrics. Work also started on the development of a postgraduate research online portal to support research students in successfully undertaking and completing their research projects, with considerable progress made.

The Faculty was proactive in raising topics of global significance. These included planning for experts in environmental law from six continents in the New Year to discuss the role of law in addressing conflicts over water around the world; a symposium by the Faculty’s Commonwealth-funded DeHub Centre examining innovation in distance education and global e-learning was also held. As part of its engagement program with the local community, the Faculty hosted an exhibition of school students’ art work in the New England Regional Art Museum (NERAM) in the ‘Let’s Hang It!’

Annual Report 2010 49 The DeHub symposium examined innovation in distance education and global e-learning

exhibition – the works were chosen English pedagogical approaches programs in the health, economic from more than 500 entries from in demonstration classes open to participation, innovation and all over NSW. Another important the public. The Faculty’s DeHub engagement and environmental law forum, a symposium entitled Centre hosted the first visit from fields, as well as securing a number ‘Human Rights Conversations: New their South American colleagues of new ARC grants in education, Trends in Human Rights Protection in the ‘Southern Skies Distance public health, ageing and law. from a European and Australasian Education Academic Exchange’ SCHOOL OF BUSINESS, Perspective’ which focused on the project funded by the Australian ECONOMICS AND PUBLIC POLICY protection of human rights, also Government’s Council on Australia The School of Business, Economics took place. Latin America Relations (COALAR); and Public Policy (BEPP) continued Faculty academic staff also attended to teach, research and provide Faculty staff continue to the 16th International Congress for professional service in its three collaborate at the international Distance Education in Brazil which discipline areas: Accounting level. For example, the University focused on Australian excellence and Finance, Economics, and of New England and Penn State in distance education. Arising out Management. University (PSU) in the United of a collaboration between the States announced an agreement Faculty’s Ag-Law Centre and the Four new courses in Financial to pursue joint research projects, Icelandic Soil Conservation Service, Services were designed and including collaborative research an MOU between UNE, the Icelandic approved to be offered from 2011. on international biofuels law Government and the three Icelandic This is an important initiative as and policy, development of new universities was signed to focus Financial Planning develops as distance education technologies on sustainability research and a profession and members are and methods, improved approaches education. being required to hold a tertiary to natural resource management, qualification. The School also and improvements to the cost- Academic staff continued to continued its academic renewal of effectiveness of rural environmental pursue research of national and courses, focussing on the Master law. UNE’s Korea Internship international significance, including of Business Administration (MBA) Program, funded by the Daejeon QuickSmart, an intervention and Bachelor of Business (BBus), Metropolitan Office of Education, program that helps school students to build a greater emphasis around saw education students from UNE improve their basic skills in sustainability and corporate social paired with Korean teachers of mathematics, being named as a ‘key responsibility. The core of the MBA English in primary and secondary achievement’ in the Prime Minister’s was restructured as a result, and schools, where their tasks include ‘Closing the Gap’ report. The Faculty a new major on sustainability making lesson plans, developing engaged as a partner in a number introduced to the BBus. teaching resources, teaching English of Cooperative Research Centre in classes, and presenting their

50 University of New England Nursing students Natasha Sculley and Erin Pither test their skills in the Medical Simulation Laboratory

Staff continued to engage in ▪ The Lucy Mentoring Program for marks a significant innovation. research of regional, national and final year undergraduate female A group of students undertook international significance and students was completed for the an eight week internship in demonstrated their success through third consecutive year. Korean schools in Daejeon; high publication rates across a broad ▪ 700 (new and continuing) several staff in the School also range of activities. enrolments of international received commendations on unit students, supported by strong coordination and teaching based on Successes in 2010 include: relationships with Chinese unit monitoring. One staff member ▪ An Innovation in Business university partners and the was selected on an advisory Research Award for a project on School’s presence in Sydney (ISBT committee for the Australian regional small businesses and and TOP). National Curriculum in English and economic growth. ▪ The establishment of a School also undertook substantial writing ▪ The launch of a joint research Advisory Board involving external for the draft curriculum. Professional initiative between the industry representatives to development events included the Graduate School of Business provide insight into how we can Early Years Learning Framework and the National Institute of continue to improve our courses. Symposium, which attracted over Accountants (NIA) to promote 130 participants. Community research into issues faced by school of education activities included the UNE Schools accountants in their professional Two Australian Learning and Acquisitive Art Prize (UNESAP) and lives. Teaching Council (ALTC) grants were ‘Let’s Hang It!’ Exhibition at the New ▪ Professor Brian Dollery was awarded in the School in 2010. One England Regional Art Museum, recognised as the most prolific concerned innovative assessment and activities for school students researcher in the University of professional experience for pre- such as the Regional ‘Tournament 2003-2008 (now with more than service teachers using a 3D virtual of Minds’, the ‘International YOUth 300 publications). world, and the other concerned a LEADing the World Congress’, ▪ Associate Professor Bernice transnational knowledge network Science Discovery Day, the Science Kotey was accepted into the that facilitates internationalisation and Engineering Challenge, and Management Development of the tertiary teaching and learning the Higher School Certificate Program at Harvard University. experience. workshops. ▪ 16 students graduated with research higher degrees The successful development and An Australian Research Council (including 12 PhDs). trial of the Virtual Synchronous (ARC) funded Discovery Grant ▪ The School’s new Financial Supervision of Professional of nearly half a million dollars Services courses were accredited Experience (VSSPE) through video was awarded to investigate the by the Australian Securities and conference connections from UNE development of a pedagogically Investments Commission (ASIC). to geographically distant schools appropriate form of functional

Annual Report 2010 51 The Hon. Justice James Allsop gave the 2010 Sir Frank Kitto Law Lecture

grammar to enhance students’ aggregate number of students, The School bid farewell to a number composition in English across and the highest number in a year’s of long-serving members of staff primary and secondary schools. intake. Social Work continued to this year but welcomed new staff UNE staff members were part of gain new students as the course as well. In the new year, two new a Deakin University-led successful moves forward yearly. The Mental Professors of Rural Nursing, part ARC Linkage grant application Health Practice programme in Social funded by the Hunter New England to enhance history teaching in Work has proven to be an innovation Area Health Service, will take up alignment with the new national popular with postgraduates; their posts. curriculum. The SiMERR National the Health Service Management school of law Centre has extended its Quicksmart discipline also continues to host Numeracy and Literacy programs popular postgraduate courses as Following a year that was both to more than 2000 teachers, with well as the undergraduate BHACS. exciting and dynamic, the School exceptional improvement for of Law is continuing with plans to The School was successful in gaining students. SiMERR also conducted position itself as one of Australia’s university initiative funding to the validation study of standards top Law Schools after the “Big Eight”. explore the development of allied for four teaching career stages, Highlights included the annual Sir health courses. Similarly, we await funded by the Australian Institute Frank Kitto Law Lecture, presented the final outcome of the Masters of of Teachers and School Leadership by The Honourable Justice James Social Work accreditation, and the (AITSL). A $50,000 Local Impact Allsop. Retired High Court Judge nursing team are about to submit Award from the National Australia the Honourable Michael Kirby AC their Masters of Nursing Practice for Bank was presented to two CMG, Professor Jürgen Bröhmer and accreditation. postgraduate research students Professor Bee Chen Goh (Southern in mathematics education for The School made funds available Cross University) held a Symposium investigating the impact of playing for internal research grants with on ‘Human Rights Conversations: Chess on students’ mathematical the School of Rural Medicine. New Trends in Human Rights strategy development. Further External Grants were achieved Protection from a European and research initiatives, new courses and by a number of colleagues in the Australasian Perspective’ in March consolidation of quality in teaching School, and our presence as a major which attracted over 200 attendees. and research are planned for 2011. partner in health in the CRC for Members of the School published Spatial Information moved closer to and presented at conferences School of Health becoming a reality. HDR students nationally and internationally; This year has been another remain a large commitment of the Professor Stephen Colbran and characterised by incremental school and many were successful Associate Professor Brian Simpson success built on the previous this year in gaining their higher completed major reports. The year. The nursing undergraduate degrees. School’s courses and units continue programme achieved the highest

52 University of New England to be well received, serving a load Climate Change ($480,000) and the Our progress to 2010 shows we have of nearly 1000 EFTSL amounting to United Nations Global Environment the foundations – we need to build almost 2000 students. This was only Fund ($93,000), Land and Water on these. achieved because of the dedication Australia ($160,230 and the World The week of the 6th September, of the 24 staff in the School. Wildlife Fund ($2000). In particular, 2010, was significant and a time it received a grant of $554,455 Michelle Lim, one of the Law of reflection. The School said in respect of the ARC Linkage School’s PhD students, was chosen goodbye to our Year Three cohort project, ‘The next generation to speak at the plenary of the annual who had undertaken all of their rural landscape governance: the IUCN Academy of Environmental year 1-3 training at the University Australian dimension.’ This project Law colloquium in Ghent, Belgium. of New England, welcomed will undertake innovative research Although the Academy is made new academics, inducted a new to develop the next generation of up of law professors from 135 executive to UNEMSA, thanked our natural resource governance in universities in 50 countries, her students for their contribution to Australia. research was afterwards described our development and conducted as ‘breathtaking in its scope and school of rural medicine a memorial service to remember quality’. Natalie Edwards, a second year Reflections: aT riennium in student who passed away suddenly Our Ag-Law Centre is continuing Review in 2009. to grow and is working closely The School of Rural Medicine’s first with UNE colleagues in developing triennium has seen much change During 2010, highlights have new approaches to the integration and growth. Since 2008, we have included the positive feedback of science, law and institutional welcomed our first three cohorts of received from examiners and GP research relating to water. The students, developed international supervisors about the performance Centre has been pivotal to a number linkages with rural medical schools, of our year three students in of studies of laws and institutions gained accreditation via the Joint their clinical placements and impacting on water markets Medical Program until 2014 and examinations. The year also saw our conducted through the CRC for developed a reputation for anatomy first three postgraduate students Irrigation Futures, and staff of the training. submit doctoral theses in areas Ag-Law Centre received 3 awards at relevant to rural health. We also Our vision is to become a centre of the Australian Irrigation Conference welcomed our first international excellence for rural undergraduate & Exhibition 2010. student into the Bachelor of and postgraduate medical Medicine program. The Centre received research grants education and research to build a from entities such as the CRC for sustainable health workforce for On the school website you will find Irrigation Futures ($303,000), the long term health of our rural these words: “To strive, to make the Department of Employment and communities.

Annual Report 2010 53 effort, to be true to certain ideals, this alone is worth the struggle.”

These words of Osler, written over a century ago, still ring true. Certainly I feel they hold even more strongly now for what we have shared. I thank all for their contribution to the SRM and look forward to the future success of the school.

A webinar expanding on this report is available at http://www.une.edu. au/rural-medicine/welcome.php

54 University of New England Dr Arthur Rickards, Director ABRI, receives the ‘Golden Book’ Award of the World Simmental Fleckvieh Federation

Partnerships and Related Entities

Agricultural Business the existing engagement for this independent certification of beef Research Institute (ABRI) service in Northern Australia. breeding animals for live export based on the Australian Cattle On July 1, 2010 the ABRI celebrated The company has maintained a Genetic Export Agency (ACGEA) its 40th Anniversary. robust level of profitability despite standards. This includes inspection the strengthening A$ stripping up to During this 40-year period it has of each animal by an accredited 40% off the value of ABRI’s services developed and/or commercialised inspector to ensure quality and the in overseas countries. a number of technologies that allocation of a certificate for each have helped to make the Australian Late in 2010 ABRI commenced a $1 eligible animal. livestock industries strong and million office extension which will 5,397 beef breeding heifers and internationally competitive. The provide specialised facilities for its bulls of Angus and Hereford breeds ABRI team has also grown from 3 growing number of breed secretariat were exported live to Russia and people in its first year to 185 in 2010. clients. Of this team, around 70 are in ABRI’s Turkey in 2010 under the ACGEA The company’s activities have on-campus head office, a further standards. Since the introduction of continued to attract recognition, 15 in laboratories in Brisbane and the standards in 2007, which ILRIC including the Armidale and District Sydney and the remainder located developed and implemented with Chamber of Commerce award throughout regional Australia. Department of Agriculture, Forestry for a Rural/Agricultural Business. ABRI’s services are now provided to and Fisheries (DAFF) funding, ABRI’s Managing Director, Dr Arthur 65,000 clients in 15 countries. around 17,500 beef breeding cattle Rickards, was also the recipient of (primarily heifers) have been ABRI has continued to diversify its the prestigious ‘Golden Book Award’ exported to Russia and Turkey. The service delivery in Australia and, by the World Simmental Fleckvieh Russian and Turkish Governments in October, won the contract to Federation. require independent QA certificates provide the National Secretariat for purebred pedigree breeding for the Dorper Sheep Society. A International livestock cattle imported into Russia. number of innovations have been resources and information In early December, 2010, a introduced to the Dairy Express centre (ILRIC) service and ABRI has been engaged delegation of 9 Kazakhstan ILRIC continued its core service to for a further 4 years to provide a beef Government Officials and the beef breeding industry in 2010 cattle breeding extension service in Agricultural sector representatives by focusing on the provision of Southern Australia - complementing visited Armidale for 2.5 days. This

Annual Report 2010 55 ILRIC facilitated a visit by a delegation from the Government of Kazakhstan to Bald Blair Angus, Guyra, in 2010. Sam White and son, of Bald Blair Angus (centre), show the delegation high quality pure-bred Angus breeding heifers

delegation was lead by Expotrade, Cinema, Booloominbah Collection The Booloominbah Collection has and visited Angus Australia, and Tune FM. maintained its high standard by Herefords Australia, Yalgoo continuing to provide quality food Students utilised the free Student Hereford Stud at Walcha, Rangers services at all levels and is also a Diary and Wall Planner together Valley Feedlot at Glen Innes, Bald popular venue for weddings and with Tax Help, advocacy services and Blair Angus Stud at Guyra and the secondary school social events. access to casual and part time work Agricultural Business Research During 2010 we trialled a “Food from the Employment Service. All Institute (ABRI). While at ABRI, the to Go” pre-order service during of these services are provided free group received presentations from intensive schools, the aim of which of charge through our independent Arthur Rickards (ABRI), Christian was to reduce waiting time for student support officer. Services Duff (ILRIC) and Michael Finucan students at the busy lunch time UNE continues to provide support (Meat & Livestock Australia). and to avoid delays, particularly and assistance to the University Assistance was provided by ILRIC to on weekends. Wednesday night @ during Orientations in February and arrange the Armidale schedule for the ‘Stro continues to be a popular July, as well as Open Day in May. this delegation. social outlet for students. Operating We also provide financial and other on 29 nights during 2010, eleven Services UNE Ltd assistance to the undergraduate and different bands performed, as well as postgraduate student bodies. Two As a controlled entity of the University, visiting and regular DJs providing the new student scholarships will also be Services UNE Limited continues to entertainment. A capacity attendance awarded for the first time next year. provide commercial and support occurred on many of these nights. The second hand bookshop continues services for all students and staff of to provide a welcome outlet for During 2010 the new premises for the University of New England, as well students to dispose of their current United Campus Bookshop, the as visitors to campus. texts and to purchase their new text external operators of our bookshop, We commenced 2010 with an needs at an affordable price. were officially opened, as were the upgraded website (www.servicesune. new studios for Tune FM; one of the The Belgrave Cinema, situated off com.au) designed to assist users with longest established community radio campus in Armidale, returned its first the vast array of services we offer, stations in Australia. In opening the profit in five years, providing a broad including assistance with off-campus new studios the Chancellor of UNE range of entertainment not only to accommodation; online access to the said that the station, which provides students and staff of UNE but to the second hand bookshop; memorabilia, student volunteers with radio whole Armidale community. The academic dress purchase and hire. industry training, “had touched many Belgrave Cinema is renowned for its General information for students is lives”. He said the new studios would very popular annual International set out on the web site, as well as allow for even more “involvement Film Festival as well as regular direct links to the University, Belgrave and development of skills”. Tune FM Hollywood blockbusters.

56 University of New England supports over 70 volunteers and is Oceania Judo Union Championship n Northern NSW Soccer Camp now reaching out to high schools and (52kg) in Canberra. n Abigroup National Rugby Camp University Faculties to broaden their n Sports Trainers Camp Construction has been completed for use of these wonderful new facilities. n Stage 1 of the SportUNE Indoor Sports Northern Inland Academy of Sport Other capital works included a new and Recreation Centre, at a cost of netball and soccer training Student Support Office fronting $6m, and the new facilities have been n Clubs NSW Academy Games onto the Union Courtyard, new welcomed by students, staff and the n Armidale Careers Expo administration offices and new Armidale community. These include n Midnight Basketball premises for the UNE Student a multi-purpose hall, weight and n UNE Golf Day Guild. Planning is well advanced cardio gym, administration offices, n Campus to City Canter for a number of our on-campus café and customer service area. The n Over 35’s Armidale Veteran Soccer businesses including a new internal official opening will take place in 2011 Carnival fit out of Sleek Hairdressing Salon, to coincide with UNE’s Open Day. To n Hosting the national cancer Campus Essentials, our general complement the new facilities, there fundraising event, Tour De Cure, store, newsagent and post office and are now additional services on offer at with the Channel 7 Sunrise Sport The ‘Stro bar and nightclub. Some SportUNE such as free crèche, a café program broadcasting live from refurbishment of the Booloominbah and additional fitness programs. the campus Collection dining area is also being n NSW Combined High Schools With the support of the Armidale considered. knockout football tournament community, UNE was successful in n Northern NSW Country Cup winning the bid to host the Northern Sport UNE Rugby Union University Games, to be held 3-7 SportUNE prides itself on providing n July 2011. This event is expected to Vice-Chancellor’s Rugby Cup first-class sporting facilities and n contribute $1.5 million into the local Sarah Heagney Memorial services for the University, Armidale economy from the 1,500 student Scholarship fundraiser and auction and the New England community. athletes who will compete in eleven UNE students and sporting clubs In conjunction with the University, different sports. have had considerable success SportUNE has been working closely not only locally, regionally and The local community has continued to on a number of key initiatives. nationally during 2010, but also at an be a strong focus of SportUNE, with October, 2010, saw the launch of the international level. Of special note, almost 1,000 community members. Challenger ‘E-bikes’ at the Sustainable Murray Scown competed in Sweden Furthermore, SportUNE has hosted a Living Expo held in Armidale in at the World University Games in number of events for the community, November, 2010. These electric bikes, Orienteering and Sonya Chervonsky notably: available for students to hire, will was crowned Champion at the be an alternative mode of transport

Annual Report 2010 57 around the campus and the Armidale purchase of museum items and with a net margin of 6.8% by district. Another successful endeavour project funding. The Foundation, offering face-to-face and distance has been the establishment of after these disbursements, holds education courses and customised teaching and research facilities at over $5.4 million in trust for the programs to individuals and SportUNE for Sport and Exercise benefit of UNE. organisations in the public and Science courses. Starting in 2011, private sector and overseas. During 2010 it was determined Exercise Sciences, Exercise Physiology that the UNE Foundation is a Over the year, UNE Partnerships and Sports Science courses will be controlled entity of the University experienced a rebound in trading based at SportUNE and will provide of New England, requiring financial relative to 2009. One of the main students, staff and the community statements to be included in contributors to our above-budget with state-of-the-art facilities. the University’s Annual Report. revenue and profit was the NSW UNE Foundation Consequently, changes to the Government’s Productivity Places Constitution were required which Program, with UNE Partnerships The UNE Foundation appointed were accepted by members in allocated 422 places by the one new director to the Board in July. A formal Service Agreement NSW Department of Education November: Ms Kerrie Murphy. was entered into between the and Training across the Project In February, just over $5 million Foundation and UNE in recognition and Business Management was transferred to the Myer Family of the services the University qualifications. This has provided Company for professional funds provides to support the operation of a solid foundation of revenue in management. Comprehensive the Foundation. 2010. review of 156 donor accounts held The Business Development by the Foundation has resulted in UNE Partnerships Pty Ltd division worked hard during the the ability to identify funds to be UNE Partnerships is a controlled year to target opportunities and apportioned into an ’immediate entity of the University, with 27 was successful with a number benefit pool‘ and a ’perpetual benefit staff is located in our head office of tenders and proposals – in pool’ – the former being for funds in the Old Teachers’ College, particular, the Department of which are required ’at call‘ and the Armidale. UNE Partnerships is also Defence, for procurement training. latter being those funds provided as a Registered Training Organisation, an endowment/in perpetuity from with 48 qualifications ranging UNE Partnerships was also which interest is paid back to the from certificate three to advanced successful in November with University for the identified purpose. diploma, within the Australian its quotation of $500,000 for the provision of project During the year, $769,890.24 was Qualifications Framework. management training to the disbursed across the University Our strategic objective in 2010 was Department of Sustainability, for prizes, scholarships, research, to achieve revenue of $5.4 million Environment, Water, Population

58 University of New England and Communities. The Project and Rural Doctors Workforce Management program continued Agency South Australia. to be one of the major contributors ▪ High quality learning resources to our income this year, with just were designed and developed over 50% of revenue. for our students and clients, including the new Certificate UNE Partnerships designed in- IV and Diploma of Professional house a refreshed brand for our Practice Management. business, consistent with the University’s image. The focus has ▪ A successful marketing trip was been on supporting the marketing completed by the Managing activities of our three program Director, representing UNE at areas and raising the profile of UNE the inaugural International Partnerships and also UNE. Exhibition for Higher Education, Riyadh, Saudi The UNE Partnerships’ Strategic Arabia, 24 January – 5 February Plan 2010 – 2014 was developed 2010. Following the exhibition, and implemented during the year. business development Our achievements in 2010 are meetings were held in Bahrain measured against this vision and and Qatar. the objectives we have pursued ▪ A successful visit by one of during the year: our Board directors on 15 – 18 ▪ UNEP designed, developed April 2010 to meet with and and delivered education present to the Korean Dental and training solutions for Management Association, a range of corporate and Seoul, Republic of Korea. government clients. Our top ▪ Participation by the Managing ten clients include the NSW Director in the Australian Department of Education Consulting Services Mission to and Training, Department Manilla, Philippines and Hanoi, of Defence, Sandvik Mining Vietnam, 17 – 28 May 2010. and Construction, National Through a lot of hard work UNE Australia Bank, Energex, St Partnerships has met the business Vincents and Mater Health challenges of 2010 and positioned Sydney, Honeywell, Housing itself for the future. NSW, Queensland Health,

Annual Report 2010 59 Diversity, Access and Equity

EMPLOYMENT EQUITY REPORT The University of New England is committed to the principles of equity and social justice, welcomes and celebrates diversity, and aims to provide an environment in which staff and students thrive. It recognises its obligations to its diverse staff and student community through its equal opportunity policies, through the priorities contained in its Strategic Plan 2007-2010: Achieving Regional and Global Impact, and through the strategies of its sub-plans — which include the Human Resource Development Plan 2007–2010 and the Equal Employment Opportunity Management Plan 2007–2010. The University’s ‘Vision and Positioning Statement’ in the Strategic Plan includes the stated aim that, in 2010, the University will be, and will be seen to be: ‘Demonstrating and respecting excellence, innovation, collaboration, service, diversity, equity, sensitivity to Indigenous and other cultures … ’

UNE StaffE quity Profile The University of New England is situated in Armidale, in northern NSW, approximately halfway between Brisbane and Sydney. UNE is one of the largest employers in the New England North West, employing around 1236 staff – 514 academic staff, and 722 general staff – in 2010.

60 University of New England Table 1a. Trends in the representation of EEO Groups1— Academic Staff % of Total Staff2 NSW EEO Group Benchmark 2006 2007 2008 2009 2010 or target Women 50% 40% 40% 40% 42% 44% Aboriginal people & Torres Strait 2.6%3 1% 1% 1% 0.5% 1.1% Islanders People whose first language was not 19% 18% 19% 20% 21% 20% English People with a disability 12% 8% 8% 8% 8% 7% People with a disability requiring 7% 2% 2% 2% 2% 2.3% work-related adjustment

1 Staff numbers are as at 31 March each year. Groups other than women derived from ongoing voluntary EEO data surveys (88% response rate at 31 March 2010). 2 Excludes casual staff. 3 Minimum target by 2015.

Table 1b. Trends in the representation of EEO Groups1— General Staff % of Total Staff2 NSW EEO Group Benchmark 2006 2007 2008 2009 2010 or target Women 50% 59% 60% 61% 61% 60% Aboriginal people & Torres Strait 2.6%3 2% 2% 2% 2% 2.2% Islanders People whose first language was not 19% 4% 5% 5% 3% 3% English People with a disability 12% 7% 6% 6% 7% 6% People with a disability requiring 7% 2% 2% 2% 2% 2.2% work-related adjustment

1 Staff numbers are as at 31 March each year. Groups other than women derived from ongoing voluntary EEO data surveys (88% response rate at 31 March 2010). 2 Excludes casual staff. 3 Minimum target by 2015.

Annual Report 2010 61 Table 2a. Trends in the distribution of EEO Groups1 — Academic Staff

Distribution Index2

Benchmark or EEO Group 2006 2007 2008 2009 2010 target Women 100 80 80 79 80 81 Aboriginal people & Torres Strait 100 n/a n/a n/a n/a n/a Islanders People whose first language was not 100 97 94 93 96 99 English People with a disability 100 103 102 93 93 96 People with a disability requiring 100 n/a n/a n/a n/a n/a work-related adjustment

1 A distribution index of 100 indicates that the centre of distribution of the EEO group across salary levels is equivalent to that of other staff. Values less than 100 mean that the EEO group tends to be more concentrated at lower salary levels than is the case for other staff. The more pronounced this tendency is, the lower the index will be. An index more than 100 indicates that the EEO group is less concentrated at the lower salary levels. 2 Excludes casual staff.

Table 2b. Trends in the distribution of EEO Groups1 — General Staff

Distribution Index2

Benchmark or EEO Group 2006 2007 2008 2009 2010 target Women 100 82 84 85 86 88 Aboriginal people & Torres Strait 100 n/a n/a n/a n/a n/a Islanders People whose first language was not 100 94 92 94 107 106 English People with a disability 100 92 91 94 93 92 People with a disability requiring 100 n/a n/a n/a n/a n/a work-related adjustment

1 A distribution index of 100 indicates that the centre of distribution of the EEO group across salary levels is equivalent to that of other staff. Values less than 100 mean that the EEO group tends to be more concentrated at lower salary levels than is the case for other staff. The more pronounced this tendency is, the lower the index will be. An index more than 100 indicates that the EEO group is less concentrated at the lower salary levels. 2 Excludes casual staff.

62 University of New England Senior Women in the consideration of general and Advisory Committees Policy, The University’s regional location staff who are more likely to with at least two members having contributes to constraints, be drawn from the local area, undertaken Selecting the Best and historically this has been whereas academic staff are likely recruitment training. Selecting particularly so in regard to to be drawn from national and the Best includes a strong equity attracting and retaining women in international pools. component. senior, more highly-paid positions. The 2006 Census QuickStats Flexibility Employment options for the figures indicate that the Armidale- The University has a range of partners of potential employees are Dumaresq region has a 5.4% flexible and family-friendly work comparatively limited. At 31 March Aboriginal & Torres Strait Islander policies including Flexible and 2010, the numbers of senior women population (considered by local Family Working Arrangements; reflected the lower levels evident Aboriginal Elders to be a very Family and Community Leave in previous years. However, in the conservative figure), which is provisions; Parental Leave policy, period April to September, three not currently reflected in the which includes Maternity Leave senior executive appointments staff profile. Numbers of staff provisions (which provide inter alia have been filled by women, with disability and staff with for 52 weeks leave – 26 weeks full resulting in an increase from 25% disability requiring work–related pay plus 26 weeks unpaid, or 52 during 2009 to 40% of executive adjustments are also below the weeks half pay, or any combination managers being women. NSW state benchmark. mutually agreed); and Carers’ Benchmarks Responsibilities Discrimination Recruitment Universities are encouraged to Guidelines. Information about these Academic and General Staff adopt benchmarks which take into policies is specifically linked to the Selection Policies require, inter alia, account the population pools from University’s Employment Equity & that ‘selection must be based on which they could reasonably expect Diversity website. merit in relation to the selection to draw their general and academic criteria. Merit appointments Head of cost centre responses staff. According to the 2006 Census are made in accordance with to the University’s 2010 annual QuickStats, the population of relevant University policies (eg survey on work practices show the Armidale-Dumaresq Local Equal Employment Opportunity widespread accommodation of Government Area, in which UNE is Policy Statement) and on the basis flexible hours requests from staff situated, currently has between 4% of an assessment of the suitability to cover a variety of circumstances. and 5% of people who identify as of applicants’. Selection panels For example: return to part-time/ being from linguistic and ethnically are required to be of appropriate flexible work arrangements diverse backgrounds, substantially gender mix as per the Gender after pregnancy; flexible work less than the NSW state benchmark Representation on Decision-Making arrangements to take account of 19%. This is particularly pertinent

Annual Report 2010 63 of responsibilities for infants, Statement. This policy statement UNE eligible to be waived from its school age children, and elderly underpins not only the University’s compliance reporting obligations to relatives; extended hours to allow employment equity and diversity EOWA until 2013. flexi days to accommodate such principles, but also ensures that ‘all The University equity committee commitments as non-custodial of its management and educational structure was reviewed during the parents’ child access visits, or other policies and practices reflect and latter half of 2010. A proposal for a responsibilities or commitments respect the social and cultural more integrated, streamlined and staff have; and special working- diversity contained within the effective Social Justice Committee from-home arrangements for more University and the community it structure, incorporating out of the ordinary circumstances. serves’. The University is committed appropriate allied committees, to this policy on the basis that it Disability support has been submitted to the Vice- is fair and just, and contributes to Heads of cost centres across Chancellor’s Committee. the fulfilment of its Strategic Plan campus report the provision of vision. In 2009, the University identified support for staff with disability as key employment areas needing required for their specific needs – This commitment is reflected in attention, in particular the either ongoing or short term. Staff the results of the Voice Project: Staff employment rates and career who require specialist equipment Satisfaction Surveys conducted in development of Aboriginal & Torres in their office are catered for. Such 2007 and 2010. In both surveys 90 Strait Islanders, staff with disability items as desks, chairs, saddle seats, percent of respondents agreed or and senior academic women. seating balls, document holders, strongly agreed that ‘discrimination special mice, special keyboards, is discouraged’ at UNE. This was the ▪ Aboriginal & Torres Strait monitors, monitor holders, wrist highest positive response to any Islander employment supports, voice software and laptop question in both of these surveys. During 2010, the University computers to accommodate JAWS Progress in improving the signed a Memorandum of screen-reading software are noted participation rates and career Understanding with the as having been supplied as needed. development of women again Northern Region Forum, Promoting Equal Employment gained recognition from the Federal representing the fourteen Opportunity Government Equal Opportunity for Local Aboriginal Land Councils The University of New England Women in the Workplace Agency. of the NSW Northern Region, is committed to a policy of equal The University was awarded the to formalise a partnership opportunity in employment Employer of Choice for Women citation between UNE and local for 2010 and this, combined and freedom from all forms of Aboriginal communities. A discrimination as determined by with progress noted in the 2009 Regional Aboriginal Higher legislation, and as outlined in its compliance report, has made Education Strategy is being Equal Employment Opportunity Policy

64 University of New England Future Student Adviser, Kate Pardy

developed under the MOU ▪ Staff with disability Women’s Day, 8 March 2010. which it is hoped will lead, inter During 2010 the University It was initiated to address the alia, to increasing numbers of finalised a central funding development and progression student employment pathways facility to assist cost centres to needs of women at UNE. The being developed within the provide workplace adjustment strategy encompasses a range University. The availability for staff with disability. Policy of professional development of pathways into future and procedures have been programs and initiatives for employment also provides developed and the fund is both general and academic additional incentives for operational. The fund is staff women. During 2010, a students to continue with their administered by Employment series of programs, including studies. Equity & Diversity, and staff leadership for both academic UNE appointed an Aboriginal and managers are able to and general staff women, an & Torres Strait Islander confidentially discuss the needs academic women’s shadowing Employment Officer in of staff with disability with program, academic pathways February. This officer has the Manager, Employment to promotion, and career developed an Aboriginal Equity & Diversity. A Disability planning for general staff & Torres Strait Islander Advisory Workgroup has been women, was implemented. Employment Strategy, and formed to establish the best Throughout 2010, a series of works across the University model for student and staff women’s forums was held in terms of gaining outcomes disability access within UNE which discussed such topics as for Aboriginal & Torres Strait under the proposed Social career aspirations; limitations Islander people in employment Justice Committee structure. It and access to opportunities; and training opportunities. will be a matter of priority for flexible work arrangements; The ATSI Employment Officer this working group to address and the right to request. is working on the UNE disability access to electronic, Information from these forums Reconciliation Action Plan and as well as physical, learning has been used to plan further co-ordinates regular meetings environments. programs for 2011. of the Aboriginal & Torres Strait ▪ Furthering Women @ UNE As part of its strategic direction Islander Access & Participation Strategy and commitment to principles of Committee. This strategy, sponsored equal employment opportunity, by the Vice-Chancellor and the University provides internal Deputy Vice-Chancellor, was avenues for complaint resolution. launched on International These procedures include ongoing

Annual Report 2010 65 educational programs which keep ▪ EO Online: fair play, the Planning the Future — Key staff informed of what constitutes interactive web-based training programs planned for 2011 acceptable behaviour within the program subscribed to by the ▪ Staff Equity Advisory Group University environment, policies University provides a means Pending final approval by the which cover unlawful harassment for staff to access equity Vice-Chancellor’s Committee, and discrimination, and avenues training within the time 2011 will see the establishment for speedy and confidential conflict constraints of their work unit of a dedicated Staff Equity resolution. and ensures consistency in Advisory Group which will ▪ As a first point of contact, the training provided. During have a direct reporting line to a diverse team of Equal 2010, Heads of School and the Vice-Chancellor through Opportunity Advisers supervisors incorporated EO its Chair. This committee will provides confidential Online: fair play into annual provide a specialist reference advice, information and staff Performance Planning and group to consider issues assistance on all aspects Review development goals. It is of employment equity and of equal opportunity, also a mandatory component social justice as they relate to including harassment and of all staff induction programs. the employment and career discrimination. Completion records show that development of staff at the ▪ Creating Dignity & Respect in the senior management and Heads University. The Staff Equity Workplace, and Prevent Bullying @ of School are participating in Advisory Group will consider UNE programs have continued this training along with their and provide advice regarding during 2010 and assist in staff. equity and social justice issues promotion of the culture and ▪ The University of New as they relate to employment values that create and support England completed Workplace practices at UNE, and will a workplace at UNE that is free Agreement negotiations for provide a mechanism by from any form of discrimination Academic Staff in September. which staff equity and social or harassment, including Both General Staff and justice issues can be referred workplace bullying. Prevent Academic Staff Workplace to the University Social Bullying @ UNE workshops Agreements have enhanced Justice Committee, the Vice- provided by an external clauses that provide clear Chancellor’s Committee, and facilitator in September were pathways for staff to address to appropriate senior and well attended. Feedback grievances, including executive managers. The Staff from participants indicated bullying, harassment and Equity Advisory Group will their thought-provoking and discrimination. provide a forum to which UNE educative value.

66 University of New England staff, at all levels, can refer by the fourteen Local to raise its profile within issues regarding equity and Aboriginal Land Councils of Aboriginal communities and social justice as they relate the NSW Northern Region. stakeholders as a preferred to employment practices at It will recognise the need employer, to achieve its the University. This group will for appropriate Aboriginal strategic aims of engaging also have issues referred to it cultural awareness to Aboriginal communities from the UNE Social Justice inform the University’s as well as supporting Committee, and will develop recruitment practices, the communities of the and sponsor strategies and and the importance Northern Region to achieve initiatives to enhance the of Aboriginal cultural outcomes in employment University’s employment awareness in ensuring and education. practices as they relate to career development ▫ Community consultation. The equity and social justice. and progression and the University recognises the ▪ Aboriginal & Torres Strait subsequent retention significance of community Islander employment of Aboriginal staff. The consultation. In 2011, The appointment of the strategy will also seek the draft Aboriginal and Torres Strait Islander Aboriginal and Torres Strait to develop pathways Employment Strategy will Islander Employment Officer between education and be put out to consultation in 2010 has provided the employment for Aboriginal through a variety of basis from which UNE can people of the Northern mechanisms, including local implement an Aboriginal Region, and to capitalise and regional Aboriginal and Torres Strait Islander on the University’s dual organisations, the Northern Employment Strategy, as well role as an employer and Regional Forum, and the as a Reconciliation Action Plan. an education provider. The University community. The ▫ Aboriginal & Torres Strait Aboriginal Employment consultation will ensure the Islander Employment Strategy requires longevity and the viability Strategy will focus on deliverable outcomes and of the Aboriginal and Torres strategies around building the accountability of Heads Strait Islander Employment relationships with of Schools, Managers and Strategy at UNE. organisations and the Directors, with established ▫ Reconciliation Action Plan. During 2011, the University Aboriginal communities, monitoring and review will also seek community specifically the mechanisms. The strategy consultation for its draft communities represented will assist the University Reconciliation Action Plan

Annual Report 2010 67 (RAP). The RAP will be of a centralised fund for The working group will be related to the Aboriginal workplace adjustment, asked to develop a model and Torres Strait Islander Employment Equity & that incorporates universal Employment Strategy, but Diversity will undertake design principles and will also exceed it in scope. a program of education appropriate consultative The RAP ensures that the and information mechanisms. Once University of New England throughout the University. the working group publicly acknowledges its Specifically, EE&D will train recommendation has been role as a higher education administrative staff and approved by the Social institution in overcoming academic managers in the Justice Committee, it will some of the disadvantage provision of workplace hand over to a Disability arising from European adjustment, and the Advisory Committee occupation of Australia conduct of the centralised which will operate as a and the subsequent fund. sub-committee of the dispossession of the land ▫ Disability Advisory Committee. Social Justice Committee. of Aboriginal & Torres Pending approval by The advisory committee Strait Islander people. the Vice-Chancellor’s will also oversee the The RAP indicates that Committee, the Equity development of the the University seeks to Committee Review Disability Action Plan, to be foster reconciliation and is recommendation that a lodged with the Australian committed to promoting Disability Access Working Human Rights Commission, the rights of Aboriginal & Group be established will which will provide for Torres Strait Islanders to occur in 2011. The aim of ongoing evaluation, review equitable participation this working group will be and reporting. in the higher education to establish a best-practice ▪ Furthering Women @ UNE sector. Once the necessary model for student and staff Strategy consultation rounds disability access within ▫ Building on the successful are completed, the RAP UNE. The working group pilot Academic Women’s will be registered with will consider an integrated Shadowing program run in Reconciliation Australia model which can provide for 2010, a similar pilot General and be the subject of yearly both staff and students, and Staff Shadowing Program monitoring and reporting. that specifically takes into will be implemented during account staff and student 2011 for staff at HEO level 6 ▪ Staff with Disability access to electronic learning and above. Members of the ▫ Centralised Disability Fund. and working environments. Executive and Directors will With the implementation

68 University of New England be involved in this program. their supervisors. Each of women from across ▫ ‘Pathways to Promotion’ participant will identify a the University from all for Academic women project within their work levels. The committee will workshops will be unit that can be completed continue the consultative conducted again in 2011 in within one year. This will be role provided by the forums, order to provide support run on similar lines as Study will provide advice to the for academic women Leave with an allocation Social Justice Committee submitting a promotion of two hours per week regarding women’s application in 2011 but also set aside to work on the employment issues at UNE to maintain momentum for project. and will sponsor continuing academic women’s career ▫ One of the key successes of initiatives and strategies. planning. A particular the Furthering Women @ UNE ▫ Building on the success of focus of the program will strategy in 2010 has been the General Staff Career be to assist and support the series of consultative Planning workshop in 2010, academic women into forums held with University staff from Employment senior management roles. women. In response to Equity and Organisational ▫ A pilot General Staff feedback received from Development will further Project Management the forums, a committee develop career planning Program will be initiated will be established under information and strategies for staff at HEO levels 3 to the auspices of the Social for General Staff women. 6 to enable staff to gain Justice Committee that will A particular focus will be project management take over governance of the on assisting women at the skills in collaboration with strategy. This committee University to undertake will contain representatives senior management roles.

Annual Report 2010 69 Multicultural Policies & Services Program Report

The University of New England has a significant populations of those staff (20%) and 24 general staff strong commitment to the provision persons from ethnic, cultural or (3%) indicate their first language of inclusive work and study practices ethno-religious minorities to which spoken as a child was other than and, as a community, values the Principles of Multiculturalism English. The NSW Government principles of diversity. apply (some 5% as identified in benchmark for multicultural groups the 2006 Census). This limits the in the workplace (for people whose Legislation University’s ability to employ ‘first language was not English’) is This report is compiled annually to general staff from a minority currently 19%. chart the University’s progress and cultural background – these staff responsibilities under the Community Student Profile traditionally being drawn from the Relations Commission and Principles Of the 18,807 external and internal local population – and also means of Multiculturalism Act 2000. It is students enrolled in 2010 through that enrolments of students from compiled from heads of cost centre the University of New England’s a minority cultural background reports that detail the University’s Armidale campus, 3,733 (20%) were need to be drawn from further mainstreamed activities relating to born overseas; 1,562 (8%) speak afield. However, the University its Multicultural Policies & Services a language other than English has been successful in attracting Program Plan. The Multicultural Plan at home. Ninety-eight different staff and students from all over the expands the University’s objectives languages other than English are world, enriching cultural diversity and strategies relating to cultural spoken at home across this cohort. in the Armidale region to a degree diversity as outlined in the UNE not possible in other regional Eleven of these students (from Strategic Plan 2007–2010: Achieving communities. Burundi, Democratic Republic of Regional and Global Impact and its Congo, Eritrea, Germany, Pakistan, sub-plans, the HR Development Plan Staff Profile South Africa, Sudan and Zimbabwe) 2007–2010 and EEO Management The University’s ongoing staff EEO hold humanitarian visas. Plan 2007–2010. The strategies and data survey, with a current response targets contained in these plans rate of 88 percent, indicates that Of the 4,153 students studying reflect and acknowledge the diverse 108 members of academic staff on-campus 988 (24%) were born nature of Australian society. (24%) and 47 members of general overseas; 702 (17%) speak a language staff (7%) identify as being from other than English at home. Demographic cultural backgrounds (other than Seventy-two different languages The University of New England Aboriginal or Torres Strait Islander) other than English are spoken at is located in Armidale, a regional which are considered racial, ethnic home by the University’s on-campus centre in the New England or ethno-religious minorities in student population. Of these, Northwest that has a demographic Australia. Eighty-nine academic speakers of Chinese languages (348, which has not, to date, included 50%) form the largest group.

70 University of New England Across the campus Such courses as ‘Islamic Studies’ which offer many varied insights Responses to the 2010 annual and ‘Language and the Law’ (School into inter-cultural acceptance and Multicultural Policies & Services of Humanities); ‘Race Relations the problems faced by both teaching Program survey from heads of cost in the Classroom’, ‘Facilitating staff and their students. centres and their managers and Cross-Cultural Communication’, Similar opportunities to further supervisors across campus include ‘Immigrants and Society: An develop insights into intercultural details of ongoing mainstreamed Introduction’, ‘Frameworks skills in teaching and course design initiatives, events, and core for Intercultural Studies and are available to staff through teaching and learning practices by Education’ (School of Education) exchange programs and short-term which the University establishes have a multicultural focus aimed placements overseas, for example, an environment supportive of a specifically at creating an awareness to partner universities in China. culturally-aware and inclusive and understanding of the impact University community. of cultural difference. This focus is International Scholarships integrated into course offerings In 2010 the University awarded Course design and delivery across all Schools and not only four Endeavour International Cultural and linguistic sensitivity builds cross-cultural awareness and Postgraduate Research Scholarships in course design and delivery, and understanding specific to Australia’s (Commonwealth funded — fees the use of reference material and multicultural experience but also only) along with four stipend additional readings from a culturally provides a global perspective scholarships funded by UNE, one diverse range is incorporated for students to develop skills Australian University/Thailand where possible across all courses. and abilities to pursue careers in Scholarship, plus some 13 stipend In addition, an ongoing process multicultural contexts. and fees scholarships funded of review which incorporates variously by UNE and the Faculties/ strategies for developing cultural Opportunities are available for Schools. Recipients of these 2010 competencies in students within an students to further develop their awards were from Bangladesh, internationalised curriculum, has intercultural skills through student Bhutan, Germany, Moldova, Nepal, been implemented throughout the exchange and other overseas Papua New Guinea, South Africa, Schools. programs, such as the practicum Sri Lanka, Thailand and the United placements provided by the School UNE’s Dixson Library and the States of America. of Education in South Korea Heritage Centre collect and make and India. The School also offers Linguistic support available primary and secondary programs of professional experience With well over 100 staff and 700 source materials in all languages placement review — ‘Beyond the Line’ internal students identifying as relevant to the population and placements in rural and remote being of non-English speaking interests of the University and its regional areas, ‘Beyond the Bridge’ background, UNE’s Armidale course offerings, and to the regional placements in urban settings — campus is a genuinely multicultural community.

Annual Report 2010 71 environment. Conversations ▪ Dixson Library: library literacy for targeted workshops and and other forms of spoken sessions for specific cultural individual consultations. Staff communication between people of groups; tailored services to mentoring is also provided. English-speaking and non-English individuals. ▪ The English Language & speaking background are a daily ▪ Teaching & Learning Centre, International Services Centre: occurrence. When carried out Academic Skills Office: wide teams Chinese-speaking effectively these interactions are range of workshops and courses students with Australian of great benefit. Not only do they on academic and research skills students learning Chinese provide important opportunities for staff and students from for lunch time chats in both for non-English speaking staff and culturally diverse backgrounds, languages; provides Australian students to improve their English, including staff mentoring; ‘buddies’ for Japanese students they also help English speaking staff online tools to assist students, in the annual five month Chubu and students build competence in in particular, to familiarise University program who offer intercultural communication, a skill themselves with Australian support, advice, and talking increasingly valued by employers. University academic practices, companions during their stay. However, problems can arise and conventions and expectations; Efforts are made to employ staff since spoken communication is a one-to-one consultative with proficiency in languages key medium of learning, they can act sessions available in person, used by UNE International as a significant barrier to education. by phone or online, requested students. The Centre also when needed. provides advice and assistance In late 2009, the Teaching & ▪ Research Services: research to other areas of the University Learning Centre conducted a web- grant writing and related where needed. based intercultural communication assistance to staff and Higher ▪ Informal support: is available survey, Speaking and Listening in the Degree Research Students, through the Schools and Multicultural University, open to all including those from culturally residences, and through staff and students. Results from the diverse backgrounds. student networks and clubs. survey have been used during 2010 ▪ Individual Schools: under to develop workshops, materials Staff working in these areas and the University’s Early and strategies to build on those others, such as postgraduate Intervention Program, Schools aspects of communication that are studies supervisors and staff in ‘front monitor students, including already working well and to bring desk’ positions, receive in-house International and domestic about improvement where this is cultural diversity and intercultural students from culturally needed. communication training to assist in diverse backgrounds, referring understanding cultural differences Support services available to those needing assistance to and in developing effective cross- persons from non-English speaking the Academic Skills Office cultural communication strategies backgrounds include:

72 University of New England to ensure the delivery of quality Equity 2004 2005 2006 2007 2008 services within a framework Group of inclusiveness, support and NESB National 3.86 3.78 3.6 3.83 3.88 collegiality. This training is also open UNE 1.06 1.12 1.04 1.18 1.14 to all staff members who wish to avail themselves of it. Retention data for equity groups for 2008-9 are not yet available. Admission Procedures Student Administration & Services International Marketing & Pathways free work and study areas, the Admission rules and alternative International Marketing and University provides internal pathways to tertiary study are Pathways provides International avenues for speedy and confidential utilised to assist with access issues students with information conflict resolution. Areas that can for students from culturally and regarding the admissions process provide assistance to, or receive linguistically diverse backgrounds at the University. This information complaints and grievances from, and/or with overseas qualifications. includes specific advice regarding students from culturally and Students from non-English speaking recognition of overseas-based linguistically diverse backgrounds backgrounds remain at half the qualifications, prior learning include: national average – this is not a and arrangements for advanced ▪ Student Access & Equity: decreasing participation trend but standing. IMP undertake a number which provides policy advice reflects the traditional student of information sessions in key and support to students and cohort for UNE. Engagement and countries every year at which the staff on student equity-related retention are the major foci of the same information is made available. matters. It also works to ensure University’s Equity Support Project International students can also equitable student access to provisions, and this will continue access information about UNE from study. into 2010-2011. the website, by email, in person, ▪ Service Quality Unit: where or by phone. IMP information grievances may be lodged, packages also contain information and whose processes and about living and working in procedures are compliant Australia, and specifically about with the National Code living in Armidale. arrangements. As an Complaint-handling support independent body it also As part of its ongoing commitment formally investigates student to providing an environment that complaints about process values and actively supports the and service delivery when an equity and diversity principles of informal resolution cannot be discrimination and harassment- reached.

Annual Report 2010 73 ▪ Counselling Service: provides interpreter. Grievance procedures leaders appropriate to their individual psychological are outlined during International interactions with students from counselling and support to UNE Student Orientation sessions and culturally diverse backgrounds students and staff, including included in their student hand within the residential international and domestic book. Chinese-speaking students environment. students from culturally diverse living in the UNE Residential ▪ Access to culturally appropriate backgrounds. They also provide System have access to Mandarin food and food preparation, for resources, workshops, seminars translations of the University’s example, halal or vegetarian and other skill-building grievance procedures, and anti- food, when required. programs. These services are racism, discrimination and ▪ Ensuring appropriate free of charge. harassment policies. provision for religious and ▪ International Services Office: Staff have access to the procedures other significant cultural can provide advice and support and support outlined on the observations; for example, and, if required, advocacy to Employment Equity & Diversity observance of Ramadan, the international students who website and in the University appropriate allocation of rooms need to access grievance Workplace Agreements. and amenities for Muslim procedures. women. Student Welfare Support ▪ Equal Opportunity Advisers: ▪ Translation into other UNE Mosque who are trained in cross- languages of the Residential The University campus Mosque cultural communication and System Rules, and UNE Equity provides prayer facilities, halal food include advisers from culturally policies covering harassment, and Arabic and Qur’an courses for diverse backgrounds, can discrimination, anti-racism and Muslim staff and students and their provide personal support as grievance procedures. families, as well as for the wider well as advice. ▪ International Officer positions Armidale Muslim community. ▪ English Language & in Junior Common Rooms to International Services UNE Residential System provide liaison and feedback Centre: briefs University In 2010 the UNE Residential System between students and officers on National Code colleges have continued strategies Residences management. regulatory requirements when to encourage an appreciation and ▪ Where appropriate, support is international students are respect for the cultural differences provided for students whose involved in a grievance process. amongst the members of their first language is not English, residences. Services provided by the Where additional support is including an interpreter, at colleges include: required to access complaints meetings to resolve difficulties processes, the University can assist ▪ Cultural diversity awareness a student may be having within the student to gain access to an training for student residential the residences.

74 University of New England Formal dinners and other ▪ organises international student are involved in a variety of cultural informal social occasions, such orientation sessions, which events within the University and in as multicultural sporting events include, inter alia, information the Armidale community, including and barbecues, are held which on dealing with homesickness, the introduction this year of an encourage residents to share their student safety and emergency International Fair to showcase cultural backgrounds. contacts, a driver education the diversity of the international presentation by the Armidale student population and for The English Language and Road Safety Officer, and talks domestic students and UNE staff to International Services Centre by Armidale police officers be exposed to their cultures. The English Language and covering topics ranging from International Services Centre is a Yarm Gwanga Childcare Centre drinking, driving, domestic specialist area of the University The University’s on-campus Yarm violence and personal safety; which provides English language Gwanga (‘Place for Children’) ▪ assists International students support programs for international Childcare Centre accommodates a with accommodation, students prior to enrolment in large number of staff and students’ child care, health, religious UNE award-bearing courses, children with English as a second requirements and personal pastoral support to all UNE language. The Centre supports safety issues, as well as advice international students, monitoring these families through a variety of on eateries; of legislative compliance relating resources such as: ▪ liaises with the Armidale to provision of education courses ▪ Family information written in International Association to to international students, and home languages IELTS testing for anyone within or provide excursions to explore ▪ Dual language children’s books outside the University needing this the Australian bush, tradition ▪ Multicultural play resources certification. As well as its input and culture — including visits to ▪ Multicultural teaching into course delivery and design, the Aboriginal Cultural Centre resources and linguistic programs mentioned & Keeping Place in Armidale, previously, the English Language and to the Mount Yarrowyck Yarm Gwanga has access to support Centre Nature Reserve to learn about agencies to assist children and the Aboriginal rock art site families in the adjustment of child ▪ collaborates with the Armidale protected within the reserve; care, and funding for bilingual Dumaresq Council in hosting and support staff to work in the the annual ‘Mayor’s Welcome ▪ organises Homestay for rooms with children, promoting to Armidale’ ceremony for new students to introduce them to their home languages as well as international students held in living and studying in Australia. supporting their English. the Town Hall, and also with the ‘Vice-Chancellor’s Welcome’ Throughout the year the English Cultural Harmony Activities held at UNE; Language Centre staff and students The University and Armidale

Annual Report 2010 75 communities, as a whole, the University’s Faculty of Arts University’s senior executive enthusiastically support the many & Sciences and the School of management and governance multicultural events held during Arts, it celebrates – and fosters offices on central campus. the year such as the celebration awareness of – the diversity of Going forward - 2011 of national days, music and dance national cultures represented in Events and services detailed festivals, film nights and visits the university city of Armidale. in this report are ongoing, and from overseas entertainers and The members of the organising have been a feature of University dignitaries. committee are current and and community life in Armidale former staff members of UNE ▪ In 2010 cultural celebrations for many years. They are under as well as individuals from the included the second annual continual evaluation and review to wider Armidale community. Indian Cultural Festival ensure that services and programs This year’s festival weekend coinciding with the Diwali are targeted, appropriate and was preceded by twelve weekly festival of light — an evening responsive to staff and student International Film evenings. of Indian music, dance and needs. The celebrations, services The Film Festival and preceding cuisine; the Indonesian and practices are integrated into film nights are well patronised Cultural Night — a dinner the University’s business and yearly and looked forward to across and film evening to celebrate schedules, or are key components the University and Armidale Indonesian culture and to of the University as a work communities. raise funds for victims of the and learning environment. The disastrous earthquake in The University also supports, University is a major asset for the West Sumatra; and a Japanese promotes and participates in local community in that it attracts Cultural Evening, including community-organised events staff and students from all over the presentations of music, such as Harmony Day, Ramadan world to live and work in Armidale, anime, calligraphy, traditional Feasting Day, Mosque Management enriching cultural life in the city in costume, martial arts and Committee fund-raising events, ways not possible for most rural games. Armidale International Association and regional communities. ▪ The three-day, 7th Armidale functions, and cultural activities In addition, in 2011, Heads of School International Film Festival, associated with the annual are expanding on initiatives by showcasing thirteen foreign Armidale Autumn Festival. ▪ ongoing reviews of course language films, was officially On the national day for each design and delivery, resulting opened by the Director of the country represented at the in internationalisation of Italian Cultural Institute of University, that country’s flag curriculum and strategies Sydney. Begun in 2004 as part is flown from ‘Booloominbah’, for developing cultural of UNE’s 50th anniversary the National Trust listed 1880s competencies; celebrations, and sponsored by homestead which houses the

76 University of New England ▪ continuation and further in dealings with students, asked to form this committee to development of Bachelor and to ‘an absolute belief in assist in the development and and Graduate Certificate/ tolerance and the accordance of implementation of multicultural Diploma courses which involve dignity and respect to people of policies and services. The UNE students studying with all backgrounds’; committee membership will be overseas partners for six to ▪ implement the three to five able to bring together considerable twelve months; year English Language & experience and expertise of ▪ providing translation International Services Strategic linguistic and cultural diversity and services in languages other Plan, also reviewed during 2010; make it available to the University than English, eg Mandarin, ▪ expand the Inaugural community for consultation and Italian, French, German, International Students advice. This committee will be Japanese and Indonesian, to working/support groups of available to provide advice to members of the University 2010 to discuss issues and Employment Equity & Diversity, as and the outside community. develop plans to support well as to Human Resource Services, This service is available for international students, and Heads of Schools, and Directors such purposes as grant, to be available for future regarding the development and scholarship, and collaboration consultation and feedback; implementation of multicultural projects; translation of ▪ continue and expand the policies and programs. The aim of student documents and International Student having such a committee within reports by overseas Higher Orientation Weeks and the University will be to ensure Degree Research examiners; International Student Fair to the development of socially translation of business promote cultural diversity and inclusive practices which ensure documents etc. cross-cultural understanding on that the University maintains The English Language & campus. its engagement with staff and International Services team is in the In late December, 2010, students from linguistically and process of developing plans for 2011 Employment Equity & Diversity culturally diverse backgrounds, as to prepared to convene an inaugural well as providing advice on how ▪ implement Staff and Student University Multicultural Policies best to meet the challenges of the Rights & Responsibilities and Services Committee, which future. The Multicultural Policies charters developed during 2010 will meet regularly throughout and Services Committee will be able which enshrine the Centre’s 2011. Staff members and students to report issues to the Social Justice commitment to integrity, from linguistically and culturally Committee, but will have standing professionalism and sensitivity diverse backgrounds will be as an independent committee.

Annual Report 2010 77 Supplementary Information

Audit and risk unit The Audit & Risk Unit plays a key role in governance at UNE as part of the Chief Governance and Planning Officer & Legal Counsel Directorate. The Audit & Risk Unit comprises a Director, an Internal Audit Officer and a Risk and Compliance Coordinator.

The Unit liaises with senior executive and internal departments to identify potential risks to the University and monitor risk treatment plans. It also liaises with external auditors to complete the Audit and Risk Unit Operational Plan for programmed and un-programmed audits as approved by the Audit & Risk Committee of Council. The Unit reports regularly to this Committee on matters relating to audit and risk at UNE.

A full review of the University’s risk management process was completed in 2009. This resulted in the process being streamlined to include governance, risk and compliance in a single process monitored by self-assessments and desktop audits. A team of risk co-ordinators from every area of the University have a key role in conducting the self-assessment process and in inculcating a culture of awareness of risk management and compliance at UNE. This process is governed by the new International Standard for Risk Management, ISO 3100:2009, and the AS 3806:2006 Compliance Programs.

The year also saw the approval of two new policies to supplement the Risk Management Policy, the Fraud and Corruption Prevention Policy and the Compliance Policy. The introduction of these Policies and their associated frameworks enables UNE to meet its statutory governance obligations.

Insurances The primary areas of the University’s insurance program were renewed through Unimutual and Austbrokers. These include Industrial Special Risks, Public and Products Liability, Professional Indemnity and Medical

78 University of New England Malpractice. Other classes of insurance held ▪ the name and address of any agency used to collect include, but are not limited to, Corporate Travel, information on the University’s behalf; and Personal Accident, Marine Hull, Marine Transit and ▪ how individuals can obtain access to their Comprehensive Motor Vehicle. information, check it for accuracy and completeness, and make application to correct it. University of New England Privacy Statement The University will manage personal information responsibly by: UNE Policy The University will collect personal information, ▪ taking reasonable steps to ensure that personal manage and use it, and disclose it in a way that information held is relevant to the purpose for complies with relevant legislation. The NSW State which it was collected, accurate, up to date and Information Protection Principles1 and the National not misleading; Privacy Principles2 will underpin all aspects of the ▪ retaining personal information for no longer University’s dealings with personal information. This than necessary; then disposing of it securely in policy shall apply to the University, its controlled accordance with approved methods; 3 entities and its affiliated bodies . ▪ protecting it from loss or unauthorised access, The following statements are intended to use, disclosure, or misuse; and from unauthorised communicate simply and clearly the University’s modification; intentions; a more comprehensive statement is found ▪ taking reasonable steps to prevent its disclosure in the UNE Privacy Management Plan. without authorisation by external service providers; and In collecting personal information the University will ▪ only disclosing personal information outside the ▪ only collect information for lawful purposes related University or its affiliated bodies where: to its function; ▫ its disclosure has been consented to by the ▪ only collect the information that is necessary and individual to whom it relates; or by lawful means; ▪ where possible only collect personal information ▫ its disclosure is required by law and requested that is provided by the individual to whom the in an authorised written form; or information relates, collecting in a way that is not ▫ it is reasonably believed to be necessary to personally intrusive; prevent or lessen a serious threat to life or ▪ where information is provided by someone else, health of any person. ensure that collection has been authorised by the The University’s Privacy Management Plan is published individual concerned, or by someone who is legally on the Policies and related documents pages of the authorised to provide it on their behalf; and UNE Web pages. ▪ notify the individual concerned that personal Internal Review information is being collected, either at the time of No internal reviews were conducted in 2009. collection or as soon as practicable afterwards.

The University will declare to individuals from whom FOI and Government Information (public information is collected and access) Introduction ▪ the purpose for collecting the personal On 1 July 2010 the Freedom of Information Act 1989 (NSW) information; (FOI Act) was replaced with the Government Information ▪ whether or not the collection is voluntary and any (Public Access) Act 2009 (NSW) (GIPA Act). consequences for not providing it; Section 14 of the FOI Act requires UNE to publish an ▪ how the information is to be held and the intended annual Statement of Affairs. Section 125 of the GIPA recipients; Act and Section 7 of the GIPA Regulation 2010 No 252 requires UNE to publish an annual report. Both these

1 In the Privacy and Personal Information Protection Act 1998 documents can be included in UNE’s Annual Report. (NSW) The first section of this report will provide information 2 In the Privacy Act 1988 (Commonwealth) as amended in the about FOI activities from 1 January to 30 June 2010. The Privacy Amendment (Private Sector) Act 2000 second section will provide information about GIPA 3 Controlled entities and affiliated bodies are listed in the activities from 1 July 2010 to 31 December 2010. UNE Privacy Management Plan

Annual Report 2010 79 Freedom of Information Act 1989 (NSW) 1.3 How the public may participate in UNE’s policy 1.1 structure and functions of UNE development UNE is a statutory body established under the University Any member of the public can influence UNE’s policy of New England Act 1993 (NSW). An organisational chart development by: of UNE can be found at the front of the Annual Report (a) becoming a member of the relevant committee 2010. There is a hierarchy of documents that prescribe that is responsible for policy formulation and how UNE is governed and managed, beginning with change; or the following: (b) approaching the Chair of the relevant committee ▪ Legislation – University of New England Act 1993 and through them seeking to change policy; or (NSW) No 68 as updated 24 November 2005; Higher (c) applying to the Vice-Chancellor in writing, Education Support Act 2003 (Commonwealth). requesting that a certain matter be raised or a ▪ By-Laws – made under authority of the University policy be changed. of New England Act 1993 (NSW) and approved by the Members of the University community may attend the Governor of NSW. open sessions of the meetings of Council as observers. Power is given by the Act/By Laws to the UNE Council The committees of the University are listed on the to make rules, and to empower the Vice-Chancellor University web page and accessible at http://www.une. to make rules; policies are made in respect these. edu.au/governance/council/committees/ Management plans, guidelines and operating 1.4 Kinds of documents UNE holds procedures follow at their respective levels. Documents held by UNE are located primarily in As stated in section 6 of the University of New England Act the Records Management Office and also in central 1993 (NSW), the object of UNE is the promotion, within administration, faculties and schools. Many of these the limits of the University’s resources, of scholarship, documents may be accessed through UNE’s home web research, free inquiry, the interaction of research and page free of charge at http://www.une.edu.au/ teaching, and academic excellence. Most UNE policies are available at http://www.une. edu.au/rmo/policies/. UNE documents and holdings To achieve this object, UNE has functions including include: the provision of facilities for education and research (a) University-wide plans such as the 2007-2010 of university standard; the encouragement of the Strategic Plan; dissemination, advancement, development and (b) Policies relating to areas such as academic application of knowledge informed by free inquiry; governance, research, consulting and outside the provision of courses of study or instruction across earnings, equity, the library, human resources, a range of fields, and the carrying out of research information technology and communications, to meet the needs of the community as well as the finance, facilities management, risk management participation in public discourse and the conferring of and Freedom of Information; awards. It develops governance, quality assurance and (c) Minutes and agendas from the University of other processes to support this object, and exercises New England Council (open sessions) and its other commercial, cultural, sporting, and community Committees (available from the Council Services functions as well as any other statutory functions Unit), Vice-Chancellor’s Committees and the Equal which may be required. Employment Opportunity Committee (available 1.2 How UNE’s functions affect the public through the Vice-Chancellor’s Unit), the Academic UNE affects the public through its major functions such Board and its Committees (available from the as the conferring of degrees, enrolment of students, Academic Board Secretariat) as well as other employment of staff, the promotion of research and its committees. involvement in the general community. (d) Reports such as the Annual Report and reports The public is defined here as the staff and students produced by the Equity Office, Research Services, (past, present and future) of UNE, along with those the Counselling Service, Sport UNE and various people who have previously or who are presently research centres. Copies of these may be obtained serving on committees and any interested members of by approaching the relevant office or organisation. the community.

80 University of New England (e) Files. These are the major method of (vi) Research Services holds records relating to documentation and are held in a number of research grants and contracts, research ethics locations: records relating to humans and animals, (i) Records Management Office is the central records relating to the administration of PhD repository of files and holds student records, candidature and postgraduate scholarships records on administration, correspondence, and advice to external supervisors and minutes of committees (including those of examiners; the University Council and Academic Board), (vii) Marketing and Public Affairs holds publicity policy files, research grant information, legal records, marketing plans and policies, events files, lease agreements and FOI records; records, records relating to alumni of UNE, (ii) Council Services Unit holds rules for conduct of fundraising and community liaison matters; elections for members of Council; rules for (viii) Financial Services holds financial records; the use of the University Seal and Arms; (ix) College Residences hold resident files, Standing Orders for Council; Council correspondence, financial records; Policies, terms of reference and membership (x) Services UNE and Sport UNE hold records of Council committees; minutes of Council relating to their administration, membership, and its committees, constitution of the accounts and budget papers, constitutions Academic Board, minutes of Academic Board and regulations, agenda and minutes and and its committees. membership of committees, inventories, staff (iii) Faculties and Schools hold files on courses; records, annual reports, correspondence, individual departments; attendance in research documents and details of elections classes and practicals; applications for special and referenda; examinations; applications for extensions (xi) Medical Centre holds records relating to for written and practical work; examination medical histories, purchasing, administration results; higher degree progress report forms; and general correspondence; and order of merit lists for prizes and scholarships; (xii) Yarm Gwanga Childcare Centre holds ‘show cause’ lists; graduation identification individual client files and minutes of the listings; research proposals and grants; Advisory Committee meetings. correspondence; and information on faculty (f) Newsletters such as UNE Experience and In committees and their members; Addition from the Alumni Relations Office. These (iv) Student Administration and Services holds publications are available free of charge. records on selection criteria, academic (g) Information and advertising brochures. Marketing progress of students, examination results, and Public Affairs, Student Administration & examination timetables, details of Services and some individual faculties, schools examination venues and supervisors, records and departments have publications available relating to agendas and minutes of which contain more specific details on courses, committees, biographical data of students, prerequisites and enrolment procedures for records of counselling sessions; students. The Teaching and Learning Centre and (v) Human Resource Services holds files on the faculties hold leaflets and handouts pertaining individual staff members relating to their to external students. The International Office holds employment history at UNE, specific policy comprehensive brochures on all courses available and working files and the functions managed to overseas students and various publications by Human Resource Services (Equity, designed to assist such students. All these are Industrial Relations, Organisational available free of charge upon application to the Development, Personnel Services); appropriate department.

Annual Report 2010 81 1.5 FOI Statistical Reports 2009 – 30 June 2010 SECTION A New FOI Applications How many FOI applications were received, No. of FOI Applications discontinued or completed? Personal Other Total 2009 2010 2009 2010 2009 2010 A1 New 1 3 12 3 13 6 A2 Brought forward 0 0 0 1 0 1 A3 Total to be processed 1 3 12 4 13 7 A4 Completed 1 3 12 3 12 3 A5 Discontinued 0 0 0 0 0 0 A6 Total processed 1 3 12 3 12 3 A7 Unfinished (carried forward) 0 0 0 1 1 0

SECTION B Discontinued applications Why were FOI applications discontinued? No. of Discontinued FOI Applications Personal Other Total 2009 2010 2009 2010 2009 2010 B1 Request transferred out to other agency (s.20) 0 0 0 0 0 0 B2 Applicant withdrew request B3 Applicant failed to pay advance deposit (s.22) 0 0 1 0 1 0 B4 Applicant failed to amend a request that would 0 0 0 0 0 0 have been an unreasonable diversion of resources to complete (s.25(1)(a1)) 0 0 0 0 0 0 B5 Total discontinued 0 0 1 0 1 0

SECTION C Completed applications What happened to completed FOI applications? No. of Completed FOI Applications Personal Other Total 2009 2010 2009 2010 2009 2010 C1 Granted or otherwise available in full 0 0 1 3 1 3

C2 Granted or otherwise available in part 1 0 9 0 10 0

C3 Refused 0 0 1 0 1 0

C4 No documents held 0 0 0 0 0 0

82 University of New England C5 Total completed 1 0 11 3 12 3

SECTION D Applications granted or otherwise available in full What were the documents made available to No. of FOI Applications (granted or otherwise the applicant? available in full) Personal Other Total 2009 2010 2009 2010 2009 2010 All documents requested were:

D1 Provided to the applicant 1 0 1 2 2 2

D2 Provided to the applicant’s medical 0 0 0 0 0 0 practitioner

D3 Available for inspection 0 0 0 0 0 0

D4 Available for purchase 0 0 0 0 0 0 D5 Library material 0 0 0 0 0 0

D6 Subject to deferred access 0 0 0 0 0 0

D7 Available by a combination of any of the 0 0 0 0 0 0 reasons listed in D1-D6 above D8 Total granted or otherwise available in full 1 0 1 2 2 2

SECTION E Applications granted/available in part What were the documents made available to No. of FOI Applications (granted or otherwise the applicant? available in part) Personal Other Total 2009 2010 2009 2010 2009 2010 All documents requested were: E1 Provided to the applicant 1 0 9 0 10 0 E2 Provided to the applicant’s medical 0 0 0 0 0 0 practitioner E3 Available for inspection 0 0 0 0 0 0 E4 Available for purchase 0 0 0 0 0 0 E5 Library material 0 0 0 0 0 0 E6 Subject to deferred access 0 0 0 0 0 0 E7 Available by a combination of any of the 0 0 0 0 0 0 reasons listed in E1-E6 above E8 Total granted or otherwise available in part 1 0 9 0 10 0

SECTION F Refused FOI applications Why was access to the documents refused? No. of Refused FOI Applications Personal Other Total 2009 2010 2009 2010 2009 2010 F1 Exempt 0 0 0 1 0 1

F2 Deemed Refused 0 0 0 0 0 0

Annual Report 2010 83 F3 Total refused 0 0 0 1 0 1

SECTION G Exempt Documents Why were the documents classified as exempt? No. of FOI Applications (Refused or access (identify one reason only) granted or otherwise) Personal Other Total 2009 2010 2009 2010 2009 2010 Restricted documents: G1 Cabinet documents (Clause 1) 0 0 0 0 0 0 G2 Executive Council documents (Clause 2) 0 0 0 0 0 0 G3 Documents affecting law enforcement and 0 0 0 0 0 0 public safety (Clause 4) G4 Documents affecting counter terrorism 0 0 0 0 0 0 measures (Clause 4A) Documents requiring consultation: G5 Documents affecting intergovernmental 0 0 0 0 0 0 relations (Clause 5) G6 Documents affecting personal affairs (Clause 1 0 9 0 10 0 6) G7 Documents affecting business affairs (Clause 7) 0 0 0 0 0 0 G8 Documents affecting the conduct of research 0 0 0 0 0 0 (Clause 8) Documents otherwise exempt: G9 Schedule 2 exempt agency 0 0 0 0 0 0 G10 Documents containing information 0 0 0 0 0 0 confidential to Olympic Committees (Clause 22) G11 Documents relating to threatened species, 0 0 0 0 0 0 Aboriginal objects or Aboriginal places (Clause23) G12 Documents relating to threatened species 0 0 0 0 0 0 conservation (Clause 24) G13 Plans of management containing information 0 0 0 0 0 0 of Aboriginal significance (Clause 25) G14 Private documents in public library collections 0 0 0 0 0 0 (Clause 19) G15 Documents relating to judicial functions 0 0 0 0 0 0 (Clause 11) G16 Documents subject to contempt 0 0 0 0 0 0 (Clause 17) G17 Documents arising out of companies and 0 0 0 0 0 0 securities legislation (Clause 18) G18 Exempt documents under interstate FOI 0 0 0 0 0 0 Legislation (Clause 21) G19 Documents subject to legal professional 0 0 0 0 0 0 privilege (Clause 10) G20 Documents containing confidential material 0 0 0 1 0 1 (Clause 13) G21 Documents subject to secrecy provisions 0 0 0 0 0 0 (Clause 12) G22 Documents affecting the economy of the 0 0 0 0 0 0 State (Clause 14) G23 Documents affecting financial or property 0 0 0 0 0 0 interests of the State or an agency (Clause 15) G24 Documents concerning operations of 0 0 0 0 0 0 agencies (Clause 16) G25 Internal working documents (Clause 9) 0 0 0 0 0 0 G26 Other exemptions (eg Clauses 20, 22A and 26) 0 0 0 0 0 0 G27 Total applications including exempt 1 0 9 1 10 1 documents

84 University of New England SECTION H Ministerial Certificates (S.59) How many Ministerial Certificates were issued? No. of Ministerial Certificates 2009 2010 H1 Ministerial certificates issued 0 0

SECTION I Formal consultations How many formal consultations were No. of conducted? Consultations 2009 2010 I1 Number of applications requiring formal 0 0 consultation

I2 Number of persons formally consulted 0 0

SECTION J Amendment of personal records How many applications for amendment of No. of personal records were agreed or refused? Applications for Amendment of Personal Records 2009 2010 J1 Agreed in full 0 0

J2 Agreed in part 0 0

J3 Refused 0 0 J4 Total 0 0

SECTION K Notation of personal records How many applications for notation of No. of personal records were made (s.46)? Applications for Notation 2009 2010 K1 Agreed in full 0 0

K2 Agreed in part 0 0

K3 Refused 0 0 K4 Total 0 0

SECTION L Fees and costs What fees were assessed and received for FOI applications Assessed Fees processed (excluding Costs Received applications transferred out)? 2009 2010 2009 2010 L1 All completed applications $380 $90 $380 $90

Annual Report 2010 85 SECTION M Fee Discounts How many fee waivers or discounts were No. of FOI Applications (where fees were allowed and why? waived or discounted) Personal Other Total 2009 2010 2009 2010 2009 2010 M1 Processing fees waived in full 0 0 0 0 0 0 M2 Public interest discount 0 0 0 0 0 0 M3 Financial hardship discounts - pensioner or 0 0 0 0 0 0 child M2 Financial hardship discounts - non-profit 0 0 0 0 0 0 organisation M5 Total 0 0 0 0 0 0

SECTION N Fee refunds How many fee refunds were granted as a result No. of of significant correction of personal records? Refunds 2009 2010 N1 Number of fee refunds granted as a result of 1 0 significant correction of personal records

SECTION O Days taken to complete request How long did it take to process completed No. of Completed FOI Applications applications? (Note: calendar days) Personal Other Total 2009 2010 2009 2010 2009 2010 O1 0-21 days - statutory determination period 1 0 11 2 12 2 O2 22-35 days extended statutory determination 0 0 0 1 0 1 period for consultation or retrieval of archived records (S.59B) O3 Over 21 days - deemed refusal where no 0 0 0 0 0 0 extended determination period applies O4 Over 35 days - deemed refusal where extended 0 0 0 0 0 0 determination period applies O5 Total 1 0 11 3 12 3

SECTION P Processing Time: Hours How long did it take to process completed No. of Completed FOI Applications applications? Personal Other Total 2009 2010 2009 2010 2009 2010 P1 0-10 hours 1 0 11 3 12 3 P2 11-20 hours 0 0 0 0 0 0 P3 21-40 hours 0 0 0 0 0 0 P2 Over 40 hours 0 0 0 0 0 0 P5 Total 1 0 11 3 12 3

86 University of New England SECTION Q Number of Reviews

How many reviews were finalised? No. of Completed Reviews 2009 2010 Q1 Internal reviews 1 0

Q2 Ombudsman reviews 0 0

Q3 ADT reviews 1 0

SECTION R Results of Internal Reviews Grounds on which the internal review was No. of Internal Reviews requested Personal Other Total Original Original Original Original Original Original Agency Agency Agency Agency Agency Agency Decision Decision Decision Decision Decision Decision Upheld Varied Upheld Varied Upheld Varied R1 Access refused 0 0 0 0 0 0 R2 Access deferred 0 0 0 0 0 0 R3 Exempt matter deleted from documents 0 0 0 0 0 0 R4 Unreasonable charges 0 0 0 0 0 0 R5 Failure to consult with third parties 0 0 0 0 0 0 R6 Third parties views disregarded 0 0 0 0 0 0 R7 Amendment of personal records refused 0 0 0 0 0 0 R8 Total 0 0 0 0 0 0

Annual Report 2010 87 Government Information (Public Access) Act 2009 2.2 Review of the GIPA Act (NSW) Section 7(a) of the GIPA Regulation 2010 No 252 requires On 1 July 2010 the FOI Act was replaced by the GIPA Act. that UNE provide details of the review of the GIPA Act it has carried out during the year and list any information 2.1 Open Access Information it has made publically available as a result of the review. Section 6(2) of the GIPA Act requires UNE to provide As the GIPA Act only came into force on 1 July UNE has Open Access Information publically available free of not carried out a review this year. charge on a web site maintained by UNE. UNE’s Open Access Information can be found at http://www.une. edu.au/vc/legaloffice/gipa-act/.

Open Access Information includes a list of UNE’s publications, documents tabled in the NSW Parliament by UNE or on behalf of UNE, a Disclosure Log of Access Applications, a Register of Government Contracts and a list of Open Access Information not released to the public.

2.3 Statistical information about access applications from 1 July 2010 to 31 December 2010

Table A: Number of applications by type of applicant and outcome1 Access Access Access Information Information Refuse to Refuse to Application granted in granted in refused in not held already deal with confirm/ withdrawn full part full available application deny whether information is held Media Members of Parliament Private sector business Not for profit organisations or community groups Members of the public (application by legal representative) Members of 3 1 the public (other) 1 More than one decision can be made in respect of a particular access application. If so, a recording must be made in relation to each such decision. This also applies to Table B.

88 University of New England Table B: Number of applications by type of application and outcome2 Access Access Access Information Information Refuse to Refuse to Application granted in granted in refused in not held already deal with confirm/ withdrawn full part full available application deny whether information is held Personal information application2 Access 2 1 applications (other than personal information applications) Access 1 applications that are partly personal information applications and partly other 2 A personal information application is an access application for personal information (as defined in clause 4 of Schedule 4 to the Act) about the applicant (the applicant being an individual).

Table C: Invalid applications Reason for invalidity No of Applications Application does not comply with formal requirements (section 41 of the Act) Application is for excluded information of the agency (section 43 of the Act) Application contravenes restraint order (section 110 of the Act) Total number of invalid applications received Invalid applications that subsequently became valid applications

Table D: Conclusive presumption of overriding public interest against disclosure: matters listed in Schedule 1 to Act Reason for invalidity No of Times consideration used3 Overriding secrecy laws Cabinet information Executive Council information Contempt Legal professional privilege Excluded information Documents affecting law enforcement and public safety Transport safety Adoption Care and protection of children Ministerial code of conduct Aboriginal and environmental heritage 3 More than one public interest consideration may apply in relation to a particular access application and, if so, each such consideration is to be recorded (but only once per application). This also applies in relation to Table E.

Annual Report 2010 89 Table E: Other public interest considerations against disclosure: matters listed in table to section 14 of Act Reason for invalidity No of occasions when application not successful Responsible and effective government Law enforcement and security Individual rights, judicial processes and natural justice Business interests of agencies and other persons Environment, culture, economy and general matters Secrecy provisions Exempt documents under interstate Freedom of Information legislation

Table F: Timeliness Reason for invalidity No of applications Decided within the statutory timeframe (20 days plus any 4 extensions) Decided after 35 days (by agreement with applicant) Not decided within time (deemed refusal) Total 4

Table G: Number of applications reviewed under Part 5 of the Act (by type of review and outcome) Decision varied Decision upheld Total Internal review Review by Information Commissioner4 Internal review following recommendation under section 93 of Act Review by ADT Total 4 The Information Commissioner does not have the authority to vary decisions, but can make recommendations to the original decision-maker. The data in this case indicates that a recommendation to vary or uphold the original decision has been made by the Information Commissioner. Table H: Applications for review under Part 5 of the Act (by type of applicant) Reason for invalidity No of applications for review Applications by access applicants Applications by persons to whom information the subject of access application relates (see section 54 of the Act)

2.4 Access arrangements, procedures and points of publications. The office can be contacted during normal contact office hours on (02) 6773 3909 or by email at director- General information about UNE is contained in UNE’s [email protected] Handbook and Annual Report. The Handbook contains the Enquiries about access to policy documents or University of New England Act 1993 (NSW), By-laws, a list student files should be made to the Manager, Records of degrees, diplomas and certificates, principal officers Management Office during normal office hours. Phone and staff of UNE, members of the University Council (02) 6773 2140 or email [email protected] and Academic Board and specific information about the institution. The University of New England Handbook can Enquiries about access to staff employment files should be accessed at http://www.une.edu.au/studentcentre/ be made to the Director, Human Resources Division handbook/ . The Annual Report lists all UNE’s major during normal office hours. Phone (02) 6773 2100 or activities, statistics, financial statements, services and email [email protected] community involvement. It can be obtained from the A GIPA Access Application is not necessary for an Dixson Library, Marketing and Public Affairs or online at individual to access their own personal files except http://www.une.edu.au/mpa/communications/ when they include documents which may be considered Marketing and Public Affairs is able to answer enquiries exempt under the GIPA Act. of an informal nature and provide details of UNE’s

90 University of New England Applications under the GIPA Act Consumer response For access to documents which are not available to the The University collects information from its students in general public, a person may make an application to a number of questionnaires that invite students to give UNE under the GIPA Act. Applications may be to access their feedback on services provided and to rate their information or to seek amendment of personal records. satisfaction with their courses. Soon after graduation, students are also invited to participate in the Australian How to lodge an application Graduate Survey (AGS), a national survey facilitated by All applications must be in writing using the GIPA Graduate Careers Australia (GCA). Results from the AGS Access Application Form located at http://www.une. published in the Good Universities Guide show that, edu.au/vc/legaloffice/pdfs/GIPA%20Application%20 beginning in 2000, UNE has achieved a 5-star rating for Form.pdf, accompanied by an application fee and student satisfaction in 11 of the 12 years, an achievement directed to: unmatched by any other university. Results from these GIPA Access Officer surveys are addressed through the UNE Quality Assurance Legal Office processes, which are designed to ensure that any issues University of New England raised by students are met by improvements in activities. Armidale NSW 2351 In addition, individual units of study are evaluated by A table of the relevant fees are listed below. students each and every time a unit is offered, with Processing of applications action plans for improvement being requested for low UNE must respond to all applications within 20 performing units and high performing units receiving a working days. In addition to the application fee a commendation. Lecturers and their Heads of School are processing charge may also be levied, although every responsible for considering the results of evaluation of effort will be made to minimise the cost of processing units by students and responding to them. an application. If the applicant feels that the processing A Service Quality Unit (SQU) also provides a mechanism charges are unreasonable the fees may be challenged. for immediate response to specific complaints made by The right to challenge is not abrogated if the charges students, handling 236 complaints in 2010. The main are paid; this allows the applicant to proceed with the complaint categories for were: enquiry pending the outcome of the challenge. ▪ Academic service delivery/academic process – 34.5% Schedule of charges ▪ Unfounded or contact only – 25% ▪ Student misunderstanding of process – 10% Nature of Application Processing Application Charge While online delivery, communication and feedback from Access to records $20 for up to 20 $30 per hour after academic staff members to students were very significant by natural person hours processing 1 first 20 hours1 about their elements of academic service delivery complaints personal affairs received at the SQU, this number is down by 8% on 2009 All other requests $20 - $30 for $30 per hour after figures. A total of 32 overall UNE business improvement up to 20 hours first 20 hours recommendations were made over 2010 as a direct result processing 1 of complaint management. Individual Schools have also Internal review $20 - $40 1, 2 Nil instigated internal procedural changes in response to the Amendment of Nil 2 Nil findings of SQU investigations. records In 2010 the SQU began recording and responding to Notes: requests for follow-up from students who had responded 1. Subject to 50% reduction for financial hardship and to the Customer Satisfaction Survey sent by the Student public interest reasons. Administration and Services Directorate to all students 2. Refunds may apply as a result of successful internal who contacted the directorate through the SRM. This is reviews and successful applications for amendment in line with the SQU plan to ensure a pre-emptive as well of records. as reactive response to student issues as they present. The 3. No application fees may be charged for internal aim of this is to address potential systemic and individual reviews in relation to amendment of records. issues before they reach the complaint level wherever possible. A further 184 students were individually contacted on this basis and numbers showed a steady increase over the year.

Annual Report 2010 91 Where a Service Quality Unit investigation outcome is won a 10-year Sustainability Achievement Award not in the student’s favour, the SQU advises students at the NSW Department of Environment, Climate of the avenues open to them for further review. This is Change and Water’s Green Globe Awards in July. The best practice procedure under the NSW Ombudsman’s award recognised UNE’s ongoing commitment to published guidelines and can be through external bodies environmental best practice and acknowledged the or through the UNE Ombudsman’s Office. The UNE University’s role as a leader in sustainability. Ombudsman handles complaints only after all other Another notable achievement of 2010 was the launch internal avenues have been exhausted and looks at of UNE’s electric bicycle initiative at Armidale’s processes and procedures – not the decision reached, Sustainable Living Expo (SLEX). UNE’s Chief Operating although comment may be made. Officer, Mr Peter Enlund, used the official opening of SLEX to launch the new transport initiative which Of complaints referred to the University Ombudsman for aims to promote sustainable living and contribute to investigation during 2010, seventeen student and three students’ healthy lifestyles while studying at UNE. The staff complaints were formally accepted, investigated and ‘e-Bike’ scheme will be launched to students during reports provided to the Vice-Chancellor. The nature and Orinetation Week in 2011 and will provide access to a number of student complaints is as follows: fleet of 20 state-of-the-art electric bicycles available for Nature of Complaint Number hire.

Interpretation of course rules 7 On a strategic level, the UNE Council approved the UNE Provision of advanced standing 2 Master Plan in 2010 – a strategic planning document Process of academic assessment 2 that provides direction for the future development Professional placement 1 of the built environment at UNE. Environmental Expulsion or suspension from UNE 3 sustainability is a primary focus of the Master Plan which includes strategies such as the utilisation Selection process for restricted entry course 1 of alternate energy technologies, integration of Level of fees charged 1 sustainable transport networks, and improvements to Investigation results in one of two types of reports: those biodiversity via the establishment of wildlife corridors requesting action by the Vice-Chancellor (full reports) and green-links throughout campus. and those not needing action by the Vice-Chancellor University Land Sales (brief reports). In 2010 six of the 17 student complaints During the year, the sale of a portion of land from were resolved by negotiation and thus resulted in the the University to the Agricultural Business Research submission of Brief Reports. Institute (ABRI), a controlled entity, was finalised. This Three staff complaints were also referred to the was the result of a boundary adjustment which was Ombudsman Service during 2010. Two were accepted required in order to comply with the Building Code of and investigated by the Chief Ombudsman and reports Australia and Local Government regulations. provided.

The University Ombudsman team also provides confidential advice to staff members and students whose complaints do not fall within University Ombudsman jurisdiction, but who require assistance in determining the best way to address their problem. During 2010, advice was provided to eight individuals in this way.

Resourcing issues in 2010 resulted in a backlog of complaint investigation. However this has been essentially eliminated and additional resources now available to the Ombudsman Service should result in much shorter response times during 2011.

Environmental Management Plan Throughout 2010, UNE achieved progress and recognition in the areas of environmental management and sustainability. Most notably, the University was nominated for and subsequently

92 University of New England Performance and numbers of executive officers

Details of executive remuneration and performance, where reviewed in the period, appear below and in the financial statements under ‘Key Management Personnel Disclosures’. The number of female executives increased from 1 in 2009 to 2 in the 2010 reporting year.

Senior Executive Service Performance Statements

Position Title Vice-Chancellor Name of Incumbent Professor James Barber Total Remuneration Package $472,110 Performance Pay $0 Period in Position 3/2/10 - 31/12/10

Position Title Senior Deputy Vice Chancellor and DVC (Academic) Name of Incumbent Professor Graham Webb Total Remuneration Package $347,180 Performance Pay $20,313 Period in Position Full Period

Professor Webb was assessed by the former Vice-Chancellor, Professor Alan Pettigrew, as having met 100% of the performance requirements (based on his Performance Planning and Review, and the Quality Leadership Profile 360 degree feedback) for the 25% Individual Performance component of the performance bonus payment. This was supported by the UNE Remuneration Committee. It was assessed by the Vice-Chancellor and and approved by the Remuneration Committee that senior executive employees would receive 75% of the 75% Corporate Performance component, which was based on Key Result Areas of: Coursework Enrolments, Higher Degree Research Enrolments, Education Experience, Student Experience, Social Inclusion, and Financial Position.

Position Title Chief Development Officer Name of Incumbent Mr Chris Patton Total Remuneration Package $308,368 Performance Pay $16,250 Period in Position Full Period

Mr Patton was assessed by the former Vice-Chancellor, Professor Alan Pettigrew, as having met 100% of the performance requirements (based on his Performance Planning and Review, and the Quality Leadership Profile 360 degree feedback) for the 25% Individual Performance component of the performance bonus payment. This was supported by the UNE Remuneration Committee. It was assessed by the Vice-Chancellor and and approved by the Remuneration Committee that senior executive employees would receive 75% of the Corporate Performance component, which was based on Key Result Areas of: Coursework Enrolments, Higher Degree Research Enrolments, Education Experience, Student Experience, Social Inclusion, and Financial Position.

Position Title PVC & Dean (The Professions Faculty) Name of Incumbent Professor Victor Minichiello Total Remuneration Package $272,807 Performance Pay $20,313 Period in Position Full Period

Professor Minichiello was assessed by the former Vice-Chancellor, Professor Alan Pettigrew, as having met 100% of the performance requirements (based on his Performance Planning and Review, and the Quality Leadership Profile 360 degree feedback) for the 25% Individual Performance component of the performance bonus payment. This was supported by the UNE Remuneration Committee. It was assessed by the Vice-Chancellor and and approved by the Remuneration Committee that senior executive employees would receive 75% of the Corporate Performance component, which was based on Key Result Areas of: Coursework Enrolments, Higher Degree Research Enrolments, Education Experience, Student Experience, Social Inclusion, and Financial Position.

Annual Report 2010 93 Senior Executive Service Performance Statements continued

Position Title Chief Governance & Planning Officer & Legal Counsel Name of Incumbent Ms Kim Cull Total Remuneration Package $291,144 Performance Pay $0 Period in Position Full Period

Position Title PVC (Students and Social Inclusion) Name of Incumbent Evelyn Woodberry Total Remuneration Package $255,183 Performance Pay $11,438 Period in Position Full Period

Ms Woodberry was assessed by the former Vice-Chancellor, Professor Alan Pettigrew, as having met 80% of the performance requirements (based on her Performance Planning and Review, and the Quality Leadership Profile 360 degree feedback) for the 25% Individual Performance component of the performance bonus payment. This was supported by the UNE Remuneration Committee. It was assessed by the Vice-Chancellor and and approved by the Remuneration Committee that senior executive employees would receive 75% of the 75% Corporate Performance component, which was based on Key Result Areas of: Coursework Enrolments, Higher Degree Research Enrolments, Education Experience, Student Experience, Social Inclusion, and Financial Position.

Position Title Executive Director Infrastructure Name of Incumbent Michael Quinlan Total Remuneration Package $134,833 Performance Pay $0 Period in Position 21/6/10 - 31/12/10

Position Title PVC & Dean (Arts & Sciences Faculty) Name of Incumbent Jennifer Shaw Total Remuneration Package $157,995 Performance Pay $15,000 Period in Position 27/4/10 - 31/12/10

Professor Shaw was assessed by the former Pro Vice-Chancellor and Dean (Arts and Sciences), Professor Margaret Sedgley, as having met 100% of the performance requirements (based on her Performance Planning and Review) for the the performance bonus payment in her previous contract as Head of School Arts. This was supported by the Vice-Chancellor. The bonus payment was based on Key Result Areas of: Increase level of core business in teaching and learning; improve curriculum, teaching delivery and service delivery to students; increase research performance; achieve high levels of academic quality; staff management / HR; secure an improved financial position; achieve increased efficiency in administration; and on the 360 degree feedback results.

Position Title Chief Operating Officer Name of Incumbent Peter Enlund Total Remuneration Package $169,159 Performance Pay $0 Period in Position 21/6/10 - 31/12/10

Position Title PVC (Research) Name of Incumbent Professor Ray Cooksey Total Remuneration Package $157,972 Performance Pay $0 Period in Position 1/1/10 - 3/9/10

94 University of New England Statistics Students in 20101

Armidale Other Centres total External internal Course Type Higher Degree Research 395 338 - 733 Postgraduate Coursework 4,651 276 252 5,179 Undergraduate 8,579 3,358 8 11,945 Non-award and other 580 15 - 595

Funding Source Research Training Scheme 364 198 - 562 Commonwealth supported 11,884 3,118 - 15,002 Domestic Fee 1,595 2 - 1,597 International Fee 286 666 260 1,212 Other 76 3 - 79

Attendance Full-time 3,024 3,449 237 6,710 Part-time 11,181 538 23 11,742

Students who commenced an award course 5,521 1,514 174 7,209

Gender Female 9,347 2,239 121 11,707 Male 4,858 1,748 139 6,745

Residency Status Domestic Resident 13,919 3,321 - 17,240 International Student 286 666 260 1,212

Source of Students (home address at enrolment) New England and NW NSW 1,322 1,267 - 2,589 NSW North Coast 1,324 730 - 2,054 Sydney 3,141 253 - 3,394 Remainder of NSW 3,695 775 - 4,470 Southern Queensland 781 87 - 868 Brisbane 686 36 - 722 Remainder of Queensland 326 37 - 363 Other States and Territories 2,332 115 - 2,447 Overseas (Domestic) 314 21 - 335 Overseas (International) 284 666 260 1,210

Age Profile Under 21 359 1,209 1 1,569 21–24 1,613 1,765 83 3,461 25 and Over 12,233 1,013 176 13,422

Total Students at 31 December, 2010 14,205 3,987 260 18,452 Total Students at 31 December, 2009 14,253 3,629 323 18,205

1 Reporting year January 1, 2010 to December 31, 2010

Annual Report 2010 95 Load by school and discipline at 31 December 2010 Coursework Higher Degree Total Undergraduate Postgraduate Research

Faculty of Arts and Sciences Arts Arts 7.9 2.4 - 10.3 Chinese 28.6 7.4 0.3 36.3 Communication 191.6 19.5 3.9 215.0 English 80.5 10.8 7.1 98.3 French 74.0 5.4 2.0 81.4 German 28.5 1.8 0.1 30.4 Indonesian 21.9 0.6 1.5 24.0 Italian 35.1 1.8 - 36.9 Japanese 43.9 2.1 - 46.0 Music 61.8 0.8 9.6 72.1 Non-discipline load 1.8 0.4 - 2.1 Theatre Studies 41.4 7.9 0.6 49.8 School Total 616.9 60.6 25.0 702.5

Behavioural, Cognitive and Social Sciences Geography and Planning 193.1 57.8 8.0 259.0 Linguistics 69.1 64.0 6.0 139.1 Psychology 405.8 106.1 10.6 522.5 Non-discipline load 0.8 0.1 - 0.9 Sociology 254.8 7.1 6.7 268.6 School Total 923.5 235.2 31.4 1,190.0

Environmental and Rural Science Agronomy and Soil Science 68.3 13.5 24.2 106.0 Animal Science 73.5 19.5 29.1 122.2 Botany 59.1 6.1 5.7 70.9 Earth Sciences 45.1 0.9 0.7 46.8 Ecosystem Management 73.3 30.1 18.8 122.1 Environmental Engineering 40.6 10.8 4.5 55.8 Genetics 22.1 1.8 4.9 28.8 Marine Science and Management 0.5 - 0.1 0.6 Non-discipline load 1.0 0.1 - 1.1 Zoology 44.9 1.9 10.9 57.6 School Total 428.5 84.6 98.9 611.9

Humanities Archaeology and Palaeoanthropology 98.4 10.3 3.0 111.6 Classics and Ancient History 108.3 18.9 5.5 132.6 History 193.5 53.3 15.4 262.2 Humanities 18.1 10.9 0.1 29.1 Indigenous Studies 30.4 2.0 0.0 32.4 Peace Studies 30.0 3.6 12.5 46.1 Philosophy 68.1 9.6 4.6 82.4 Political and International Studies 109.8 12.0 5.5 127.3 Non-discipline load 1.0 0.3 - 1.3 Religion 47.1 6.6 0.6 54.4 School Total 704.6 127.4 47.2 879.2

Science and Technology Chemistry 113.5 9.6 5.9 129.0 Computer Science 136.5 46.4 3.2 186.1 Human Biology and Physiology 156.6 5.9 16.0 178.5 Mathematics 131.4 8.8 1.3 141.5 Molecular and Cellular Biology 60.7 2.5 2.2 65.5 Physics and Electronics 47.4 1.7 3.4 52.5 Non-discipline load 0.6 - - 0.6 Statistics 45.5 4.6 1.4 51.5 School Total 692.3 79.5 33.4 805.2

Faculty Total 3,365.7 587.3 235.9 4,188.9

96 University of New England Coursework Higher Degree Total Undergraduate Postgraduate Research

Faculty of The Professions Business, Economics and Public Policy Accounting and Finance 238.4 222.6 8.9 469.9 Agricultural Economics 5.5 1.4 - 6.9 Economics 332.1 94.4 20.5 447.0 Management 231.5 253.1 19.6 504.2 Public Sector Policy and Administration - 0.1 0.3 0.4 Non-discipline load 0.8 0.1 2.3 3.1 School Total 808.3 571.8 51.5 1,431.6

Education Contextual Studies 165.7 131.5 9.5 306.7 Early Childhood 159.5 0.3 9.9 169.7 Humanities Education 264.8 150.3 18.4 433.4 Learning and Teaching 289.4 149.5 15.6 454.5 School Experience Practicum 103.6 0.8 - 104.4 Science Education 297.1 126.1 8.1 431.4 School Total 1,280.1 558.4 61.6 1,900.0

Health Complementary and Allied Health 7.3 18.8 2.6 28.6 Counselling and Social Work 42.8 29.8 9.0 81.5 Health Management and Gerontology 58.5 24.3 14.5 97.3 Nursing 273.8 43.1 9.3 326.2 School Total 382.3 115.9 35.5 533.6

Law Law 787.1 176.3 8.7 972.1

Rural Medicine Medicine 183.0 6.0 4.1 193.1

Faculty Total 3,440.7 1,428.3 161.3 5,030.3

Load outside faculties Oorala Aboriginal Centre 14.4 - - 14.4 Teaching and Learning Centre 82.9 0.3 - 83.1 Total 97.3 0.3 0.0 97.5

Load by funding source Research Training Scheme - - 280.0 280.0 Commonwealth funded 6,545.2 1,162.4 - 7,707.6 Domestic fee 20.8 471.3 - 492.0 International fee 322.0 382.3 117.1 821.4 Non-award and other 15.8 - - 15.8

Total load at 31 December, 2010 6,903.7 2,015.9 397.2 9,316.8 Total Load at 31 December, 2009 6,838.1 1,858.6 363.4 9,060.2

Annual Report 2010 97 Staff at 31 MARCH 2010

Staff in faculties and centres

Female Male total Professor (E) 8 41 49 Associate Professor (D) 20 44 64 Senior Lecturer (C) 50 73 123 Lecturer (B) 104 88 192 Tutor (A) 25 22 47 Total academic in faculties and centres 207 268 475

Senior administrative/technical 15 18 33 Administrative/technical 93 37 130

Total in faculties and centres 315 323 638

Staff in management, administration and support sections

Female Male total Senior Executive and Deans 3 5 8 Managers and Senior staff 11 15 26 Academic 17 15 33 Senior administrative and technical 61 69 158 Administrative and technical 256 149 405 Total 348 253 601

UNE Total at 31 March, 2010 663 576 1,239

UNE Total at 31 March, 2009 653 565 1,218

Financial summary for the year ending 31 December 2010 2010 2009 $m $m Total revenue (excluding controlled entities) 208.7 203.2 Australian Government grants Commonwealth grant scheme 70.5 62.5 research block funding 12.5 12.6 Learning and teaching performance fund - 1.0 Capital development pool 0.3 5.5 Scholarships 2.3 4.4 Voluntary student unionism - 0.2 Other capital funding (TLCF 2009) - 7.9 Research program grants 13.0 12.0 Other operating income 8.2 5.0 Subtotal Australian Government grants 106.8 111.1

Australian Government grants as a percentage of total revenue 51.2% 54.7% Other income HECS and contributions by students 44.7 42.2 domestic student tuition fees 7.8 8.0 international student fees 11.7 10.4 external income for research purposes 4.9 3.6 consultancies 0.4 0.7 Subtotal other income 69.5 64.9

All other sources* 32.4 27.2

* Income from all other sources includes student residences fees, other fees for services and other income not directly derived from academic activities.

98 University of New England Produced by Marketing and Public Affairs CRICOS Provider No. 00003G - Information correct at the time of printing - Printed April 2011