GOVERNANCE CHAIR’S INTRODUCTION
A YEAR OF CHALLENGE AND CHANGE
DEAR SHAREHOLDER Sue Clark became our Senior Independent Director when I was appointed Chair in January, and after six and a half This Corporate Governance Report details our approach to years on the Board, Karen Witts stepped down in June. governance and the responsible way we run our business. She left with our thanks for her service and best wishes My first year as Chair has seen a mix of challenge and for the future. Jon Stanton replaced Karen as Chair of the change for Imperial Brands. I would like to thank our Audit Committee. In July we welcomed Pierre-Jean previous Chair, Mark Williamson, for his contribution to Sivignon and in November Bob Kunze-Concewitz to the the development of the Company since his appointment Board as Non-Executive Directors. Read about our Board as a Non-Executive Director in 2007. members’ skills and experience on pages 64, 65 and 71. We have completed our first year with new external “Our primary focus, along with that auditors EY. You can read more about the audit process of people all around the world, was on pages 83 to 85. the safety of our people, their families This is our first Annual Report under the 2018 UK Corporate Governance Code, which we have complied with in all but and our communities during the two provisions – that of an external Board evaluation and COVID-19 pandemic.” our former Chair being in post for more than nine years from the date of his first appointment to the Board. We set For many months of 2020, our primary focus, along with out details on page 86. that of people all around the world, was the safety of our Details of the Company’s governance framework and how people, their families and our communities during the it contributes to the delivery of our strategy are set out in COVID-19 pandemic. the following sections. We have also been focused on building a Board with the skills and experience to meet these challenges. We welcomed Stefan Bomhard as our new Chief Executive Officer in July; Stefan took on the Chief Executive role at a significant point in Imperial’s development and the Board THÉRÈSE ESPERDY is confident that his experience and expertise will drive the Chair business forward. As part of this development the Board recognises that the new strategy needs to be underpinned by a renewed culture focused on the consumer and ensuring we deliver the products they want.
62 Imperial Brands | Annual Report and Accounts 2020 STATEMENT OF COMPLIANCE WITH PROVISIONS AND PRINCIPLES OF THE CODE This is the first Annual Report under the revised 2018 UK Corporate Governance Code. As mentioned in the Chair’s introduction, the Company has complied with all requirements of the Code apart from Provision 21 regarding an external evaluation of the Board’s effectiveness. See page 86 for our explanation. The Company was also not compliant with Provision 19 as former Chair, Mark Williamson, had served as a Director for more than nine years prior to his retirement in December 2019. Further detail regarding how we have complied with the Code is set out below and included in the individual Board Committee reports on pages 74 to 85 and pages 96 to 123.
BOARD LEADERSHIP AND PURPOSE COMPOSITION, SUCCESSION AND EVALUATION Details of: We set out our Board composition and • Board leadership and Company purpose are set biographies of the members on pages 64 and out on pages 66 to 68 65 and a skills matrix of the Board can be • Division of responsibilities below and page 70 found on page 71. Details of succession and • Board skills matrix page 71 Board evaluation can be found on pages • Engaging stakeholders pages 68 and 69 74 to 75 and 86. • Celebrating our people pages 16-19 We are mindful of our diversity obligations, including the Parker review, and incorporate these into our search criteria.
DIVISION OF RESPONSIBILITIES
Our Chair and Chief Executive have clearly defined and separate responsibilities divided AUDIT, RISK AND INTERNAL CONTROL between the leadership and effectiveness of the Board and the running of the business Details of how the Audit Committee has respectively. Working together with the Board, discharged its responsibilities can be found on they are responsible to our stakeholders for the pages 76 to 85. How we manage risk is included on successful delivery of our strategy. They pages 42 to 59 and our viability and going concern communicate regularly between Board meetings statements can be found on pages 60 and 61. The to ensure a full understanding of evolving issues external auditor’s report begins on page 125. and to facilitate swift decision making. See Division of responsibilities on pages 70 to 71 and ‘Conflicts of Interest’ on page 86 regarding independence.
MATTERS RESERVED REMUNERATION The Remuneration Policy is to be brought In order to retain control of key decisions the before shareholders at the 2021 AGM, in Board has adopted a schedule of matters on which accordance with the Companies Act 2006. it must make the final decision. During the year The revised Policy, which, in accordance with such decisions included approval of Stefan Code provision 36, includes a post-employment Bomhard’s appointment as Chief Executive, the shareholding requirement, is set out on pages appointments of Pierre-Jean Sivignon and Bob 100 to 109 The Board believes that the Policy Kunze-Concewitz as Non-Executive Directors, the has been appropriately designed to attract, Group’s financial statements, its business plan, retain and motivate the talent required for a major capital expenditure, material investments successful Company producing sustainable or disposals including the sale of the Premium returns for investors, and that the Policy is Cigar Division, capital allocation and returns, and aligned with the purpose and values of the material changes to the Group’s principal policies Group as a whole. (including treasury and tax).
www.imperialbrandsplc.com 63 GOVERNANCE BOARD LEADERSHIP AND COMPANY PURPOSE
THÉRÈSE ESPERDY STEFAN OLIVER TANT, SUE CLARK ROBERT (BOB) Chair of the Board BOMHARD BSC, CA Senior Independent KUNZE- Chief Executive (SCOTLAND) Director CONCEWITZ Officer Chief Financial Officer Non-Executive Director
D R N Chair E E D A N R Chair D R N
Skills and experience Skills and experience Skills and experience Skills and experience Skills and experience Thérèse has significant Stefan joined Imperial in Oliver held a number of Sue has strong Bob is an experienced international investment July 2020 from Inchcape senior positions in a international business marketing professional banking experience plc, a global distribution 32-year career at KPMG, credentials with over 20 and has held a number of having held a number of and retail leader in the including Global years’ Executive senior roles at leading roles at JP Morgan premium and luxury Managing Director Committee and Board FMCG companies. He has including Global Chair of automotive sectors, Financial Advisory and level experience in the been Chief Executive JP Morgan’s Financial where he delivered Private Equity Division FMCG, regulated Officer at Campari Group Institutions Group, successful and Head of UK Audit. transport and utility since May 2007 having Co-Head of Asia-Pacific transformational change sectors. Sue held the role joined the business in Corporate & Investment during a five-year tenure He was also a member of of Managing Director of 2005 as Group Marketing Banking, Global Head of as Chief Executive. both the UK and German SABMiller Europe and Director. Prior to his time Debt Capital Markets, and boards of KPMG. He was an Executive at Campari Group, he held Head of US Debt Capital Prior to his role at brings to Imperial Committee member of positions of increasing Markets. She began her Inchcape, Stefan was international experience SABMiller plc. She joined responsibility at Procter & career at Lehman President of Bacardi in change management, SABMiller in 2003 as Gamble, including Global Brothers and joined Limited’s European organisational Corporate Affairs Director Prestige Products Chase Securities in 1997 region and was also restructuring, corporate and was part of the Corporate Marketing prior to the firm’s merger responsible for Bacardi’s finance and mergers and executive team that built Director. with JP Morgan in 2000. Global commercial acquisitions. the business into a top organisation and Global five FTSE company. Appointment Travel Retail. In his current role he is Appointment responsible for finance, Appointed Non-Executive Appointed Chair in Stefan has a PhD in treasury, investor Appointment Director on 1 November January 2020, having marketing and has relations, procurement Appointed Non-Executive 2020. joined the Board in July accrued significant and information Director in December 2016. Thérèse was experience in the technology. 2018, Chair of the Committee appointed Senior consumer and retail Remuneration membership Independent Director in sectors during his career. Appointment Committee in February May 2019. Previous roles have 2019 and Senior Member of the included Chief Appointed to the Board of Independent Director Remuneration Directors in October 2013 Committee and the External Commercial Officer of in January 2020. Cadbury plc and Chief and became Chief Succession and appointments Financial Officer in Nominations Committee. Operating Officer of External Non-Executive Director Unilever Food Solutions November 2013. appointments and Chair of the Finance Europe. This followed External Committee of National senior management and External Non-Executive Director 1 appointments Grid Plc ; Non-Executive sales and marketing appointments and Chair of the Director of Moody’s positions at Diageo Remuneration Director of Davide 1 No external Director 1 Corporation . (Burger King) and Procter Committee of Britvic plc , Campari-Milano N.V. appointments. & Gamble. Non-Executive Director incorporated under Dutch and member of the Audit law and listed on the and Remuneration Mercato Telematico Appointment Committees of Bakkavor Azionario of Borsa Appointed to the Board as Group plc1 and a member Italiana (MTA) and a Chief Executive Officer in of the Supervisory Board Non-Executive Director July 2020. and Remuneration of Luigi Lavazza S.p.A. Committee of AkzoNobel External N.V1. Sue is also a appointments Non-Executive Director of Tulchan Non-Executive Director Communications LLP2. of Compass Group Plc1.
64 Imperial Brands | Annual Report and Accounts 2020 SIMON LANGLIER PIERRE-JEAN STEVEN JON STANTON JOHN DOWNING Non-Executive SIVIGNON STANBROOK Non-Executive Company Secretary Director Non-Executive Non-Executive Director Director Director
D A N D A N D R N D A Chair R N S
Skills and experience Skills and experience Skills and experience Skills and experience Skills and experience Simon has significant Pierre-Jean is an Steven brings Jon has a wide range of John is a qualified international experience experienced finance considerable international leadership solicitor. He joined within the tobacco professional, having held international executive experience, Imperial in 2005 having industry. He held a Chief Financial Officer experience to the Board, encompassing previously worked for number of senior positions at Faurecia S.A., gained in a number of transformation, M&A the law firm Linklaters. commercial positions a global leader in FMCG companies. This and all aspects of during a 30-year career automotive technology, includes 18 years at SC finance, principally in He has had a number of with Philip Morris Philips, the global health Johnson & Sons Inc., the B2B sector. senior legal roles in International, including in technology company, and most recently as Chief Imperial including Latin America, Asia, most recently Groupe Operating Officer, where In 2016 he was appointed playing a leading role in Western and Eastern Carrefour, the global he was responsible for Chief Executive of The the Altadis acquisition Europe, Middle East and retailer, where he was managing their Weir Group PLC, one of and becoming Head of Africa. In addition, he was also deputy Chief international operations. the world’s leading Group Legal in 2010. He President of their Next Executive Officer. Having Previously, he held senior engineering businesses, has considerable Generation Products & stepped down from positions at Sara Lee having previously been experience in managing Adjacent Businesses. executive duties in 2017, Corporation, including as CFO from 2010. Prior to key corporate projects he was adviser to the Chief Executive Officer of that he spent 22 years at related to financing, Ernst & Young, LLP, the business development Appointment Carrefour Chair and CEO Sara Lee Bakery, and at until the end of 2018. He CompuServe Corp. He is last nine years of which and other commercial Appointed Non-Executive has previously held also a former Non- were as a partner in their matters. In addition to Director in June 2017. Non-Executive Executive Director of London office. his Group Company directorships with Imerys Chiquita Brands Secretary role, John also External appointments S.A. and Technip S.A. International, Inc. and Jon is a Chartered has responsibility for the Accountant and member Group’s governance, Code Chair of PharmaCielo Hewitt Associates. of the ICAEW. of Conduct, security, Limited1. Appointment anti-illicit trade Appointed Non-Executive Appointment Patron and Honorary Appointment initiatives and Director in July 2020. Appointed Workforce Professorial Fellow at information security. Engagement Director in Appointed Non-Executive Lancaster University, and 2019, having joined the Director in May 2019 and a member of the Deans External Appointment Board as a Non-Executive Chair of the Audit Council of the university’s appointments Committee in June 2020. Appointed Company 2 Director in February 2016. Management School . Non-Executive Director Secretary in June 2012. of Vista Oil & Gas SAB1. External External appointments appointments Non-Executive Director Chief Executive of The 1 of Primo Water Weir Group PLC . Corporation1 and Group1 Automotive Inc1. Steven is also a Partner of Wind Point Partners2.
Key
E Executive Director D Non-Executive Director S Company Secretary N Succession and Nominations Committee A Audit Committee R Remuneration Committee
Find out more at www.imperialbrandsplc.com/about-us/leadership-team
1. Public listed company 2. Private organisation
www.imperialbrandsplc.com 65 GOVERNANCE BOARD LEADERSHIP AND COMPANY PURPOSE CONTINUED THE BOARD
FOCUS IN 2020 LOOKING AHEAD TO 2021
• Response to the COVID-19 pandemic – the wellbeing • The wellbeing of our people and continuing business of our people and maintaining business stability. stability during the ongoing COVID-19 pandemic. • Chief Executive Officer recruitment and on-boarding. • Strategic review for growth and sustainability. • Delivery from priority tobacco markets. • Board succession including Chief Financial Officer • Right sizing investment behind our Next Generation recruitment and on-boarding. Products. • Delivery against our sustainability agenda.
BOARD AND COMMITTEE MEMBERSHIP AS AT 30 SEPTEMBER 2020
Succession and Audit Remuneration Nominations *Denotes Chair Board Committee Committee Committee Non-Executive Directors Thérèse Esperdy (Chair) X* X X* Sue Clark (SID) X X X* X Simon Langelier X X X Steven Stanbrook X X X Jon Stanton X X* X X Pierre-Jean Sivignon X X X Executive Directors Stefan Bomhard (CEO) X Oliver Tant (CFO) X
OVERVIEW The Board discharges its responsibilities through an annual programme of meetings. In addition to these formal The Board’s role is to provide leadership and direction to scheduled meetings the Board convenes as required to the Group. Supported by its Committees, it has established consider matters of a time sensitive nature. It also delegates a strong governance framework which, together with our responsibility for developing and implementing strategy values and high ethical standards, supports the long-term and for day-to-day management to our Chief Executive, sustainable success of the Group. Stefan Bomhard, who is supported by the Chief Financial The Directors have a key role in setting our strategy and Officer and by the Executive Committee (ExCom), which he ensuring it is implemented responsibly within this chairs. The Board also delegates matters to Board governance framework. They are mindful of their legal Committees. Clearly defined terms of reference and written duties to act in the way they consider, in good faith, will limits support these delegations and ensure that decisions be most likely to promote the success of the Company are made with the appropriate authority. These terms of for its shareholders, whilst having regard to the interests reference have been updated this year to reflect developing of all stakeholders. best practice and the latest guidance from the Chartered Governance Institute. These updated terms of reference As part of the governance framework the Board has and other key governance documents, including our adopted a schedule of matters on which it must make the Code of Conduct and values, can be found at final decision. These include approving the Group’s www.imperialbrandsplc.com. strategy, business plans, dividends and major financial announcements. The Board is also responsible for The ExCom comprises senior executives from across approving the acquisition or disposal of assets exceeding the business. It oversees operational execution and defined thresholds. implementation of our strategic and financial plans. The ExCom and Audit Committee also ensure that, within As part of our ongoing enhancement to the Group’s control the risk framework set by the Board, appropriate and environment in line with the evolution of our business and effective internal controls are in place, and effective risk its operating environment we reviewed our internal identification and management processes, including those controls including for the impact of COVID-19 and discussed on pages 46 to 59, operate throughout the Group. determined that this had no significant impact on current controls. We also expanded our Group Internal Control function.
66 Imperial Brands | Annual Report and Accounts 2020 BOARD PROGRAMME IN 2020 Six scheduled Board meetings were held during the year. The Board also convened between these meetings to discuss specific time sensitive matters, for example the sale of the Premium Cigar business and succession and nomination matters.
In the context of COVID-19 the safety of our people was a key theme of meetings and was a priority for Board engagement outside of formal meetings during the year. Other standard agenda items included business performance, corporate development updates and general corporate housekeeping. In addition to these, the following principal agenda items were covered in the financial year:
HOW THE BOARD SPENT ITS TIME (%)
CorporateCorporate development10% Strategy and business plans development • The sale of the Premium Cigar business. • Consideration of business plan. Strategy• Divestmentand programme25% update. • Review of divisional plans. business plans • Acquisition opportunities update. • Commencing the strategic review. Governance and 10% • Capital allocation including dividend policy. risk framework OperationalGovernance and20% risk framework Operational People• Effectiveness of internal15% controls. • Market deep dives. • Risk appetite. • Competitor updates. Financial 20% • Regulatory and legislation development • NGP performance. Corporate 10% updates. • Manufacturing and supply chain development • Sustainability and ESG issues. updates. • Directors’ independence. Strategy and 25% • Board evaluation. business plans Governance and 10% People Financial risk framework • Health and safety of our people. • Funding, going concern and viability. Operational 20% • CEO and CFO succession. • Half year and final results. People 15% • NED succession. • Cash and debt metrics. • Workforce engagement. • Investor engagement. Financial 20%
ATTENDANCE AT MEETINGS OF THE BOARD, BOARD COMMITTEES AND AGM
Succession and Annual Nominations Audit Remuneration General Board Committee Committee Committee Meeting Total number of meetings in financial year 9 5 4 7 1 Number of meetings attended in financial year Executive Directors Stefan Bomhard1 2/2 – – – – Oliver Tant2 8/8 – – – 1/1 Alison Cooper3 2/2 – – – – Matthew Phillips3 2/2 – – – – Joerg Biebernick4 3/3 – – – 1/1 Dominic Brisby4 3/3 – – – 1/1 Non-Executive Directors Thérèse Esperdy 9/9 5/5 1/1 5/5 1/1 Sue Clark 9/9 5/5 3/3 7/7 1/1 Simon Langelier 9/9 5/5 4/4 – 1/1 Pierre-Jean Sivignon5 0/2 0/2 0/1 – – Steven Stanbrook 9/9 5/5 – 7/7 1/1 Jon Stanton6 9/9 5/5 3/4 5/5 1/1 Mark Williamson7 2/2 – – – – Karen Witts8 5/6 3/3 3/3 2/2 1/1
1. Stefan Bomhard joined the Board on 1 July 2020. 2. Oliver Tant did not attend the Board meeting held to discuss his retirement. 3. Alison Cooper and Matthew Phillips stepped down from the Board on 1 February 2020. 4. Joerg Biebernick and Dominic Brisby acted as joint interim CEOs between 1 February 2020 and 30 June 2020. 5. Pierre-Jean Sivignon joined the Board on 1 July 2020 but was unable to attend meetings prior to the year-end for health related reasons which are now resolved. 6. Jon Stanton was unable to attend one Audit Committee meeting due to a family bereavement/funeral. 7. Mark Williamson stepped down from the Board on 31 December 2019. 8. Karen Witts stepped down from the Board on 15 June 2020.
www.imperialbrandsplc.com 67 GOVERNANCE BOARD LEADERSHIP AND COMPANY PURPOSE CONTINUED CONSIDERING STAKEHOLDERS
Consumers ENGAGEMENT WITH INVESTORS
The Board is briefed regularly on our product We aim to provide balanced, clear and transparent portfolio in both NGP and tobacco and how communications enabling shareholders to understand these meet adult consumer expectations. how we see our prospects and the market environments Together with market deep dives these assist in which we operate. Given the performance challenges the Board in understanding how its decisions and the level of change during the year, we stepped up our impact consumer satisfaction and post shareholder engagement to ensure the Board was fully purchase experiences. aware of shareholder concerns and to ensure shareholders were informed on the steps being taken to improve performance and on the progress with senior Employees management changes. Despite the challenges of COVID-19 the Board has increased its engagement with In addition our AGM provided an opportunity for the employees during the year. Further details Board to meet with shareholders. We are committed are provided opposite and on pages 16 to 19. to maintaining an active dialogue with our key financial stakeholders, including institutional shareholders, potential investors, holders of our bonds and sell-side Governments & wider society research analysts. We encourage an open, two-way engagement with investors and other stakeholders The Board and Audit Committee receive through our programme of investor relations activities. regular updates covering anti-illicit trade activities, the status of engagement with A full programme of international engagement is taxation authorities, excise matters, undertaken each year by our investor relations team, who litigation and evolving product regulation are regularly accompanied by one or more of the Executive in respect of both tobacco and NGP. Directors. Although the COVID-19 pandemic curtailed our ability to hold meetings in person, meetings were successfully enabled through video and telephone Customers conferencing, which we expect will continue to help The impact of COVID-19 on retailers and the facilitate broad and efficient communications going Group’s ability to safely service them and forward. Over the course of the year our teams held around actions to ensure responsible partnerships 590 meetings with investors and research analysts. with customers and distributors had been Given the level of change during the year, Thérèse Esperdy the subject of Board briefings during the stepped up her engagement by regularly meeting year. As part of his induction Stefan visited investors to hear their views directly and to update and a number of retailers to increase his consult with them on several areas. The topics discussed understanding and feed this into the included the actions taken to improve performance, strategic review. progress with Executive and Non-Executive recruitment and capital allocation including the Board’s decision to Shareholders cut the dividend this year. The ExCom and the Board receive regular Sue Clark also met with shareholders following her updates on shareholder relations to ensure appointment as Senior Independent Director. She led that the views and any concerns of major the constructive shareholder consultation on the revised shareholders are understood and, where Directors’ Remuneration Policy and the Remuneration appropriate, addressed, for example Committee carefully considered the feedback and made reviewing our capital allocation and changes to its initial proposals. For example continuing dividend policy. with the existing mechanism of awarding LTIP shares as a percentage of salary rather than a fixed number of shares.
Suppliers Stefan Bomhard also met with investors in his first week within the business to gain an understanding of their The Board reviews our supply chain views and expectations. strategies, including actions to mitigate supply disruption. The Board reviews the As well as our results presentations, senior management Modern Slavery Statement and activities to presented at various industry conferences, including the eliminate child labour to address the risk of Consumer Analyst Group of New York (CAGNY) Conference human rights issues across our supply chain. in February 2020. In January, we held our inaugural ESG webinar on the topic of farmer livelihoods and welfare Further information regarding the impact which was attended by c. 150 investors and analysts. of this engagement on Board decisions can be found on pages 14 to 15
68 Imperial Brands | Annual Report and Accounts 2020 Q&A WITH OUR WORKFORCE ENGAGEMENT DIRECTOR, STEVEN STANBROOK
1. In this your first year as Workforce Engagement Director what were your priorities?
My initial priorities were to understand existing workforce engagement initiatives and assess these against what other progressive organisations are doing to identify gaps and areas for improvement. Once I had built this understanding my next priority was to work with the Company to design a programme of activities which built on the existing framework to reach and engage with the broader workforce. These plans included making use of Board visits to speak to employees, town-hall-style meetings and meetings with works councils. Unfortunately COVID-19 has limited the amount of face to face engagement but we have continued with virtual town-hall-style meetings, a video to support the launch of our engagement activities in the year and an employee engagement survey.
2. How do you ensure that the employee voice is heard by your colleagues on the Board?
A significant part of my role is having the opportunity to hear from employees about what is important to them. The results of the #haveyoursay survey allowed us to establish a base-line measure of engagement, and were shared with the Board. The themes from the survey included: the desire for increased and more informal communications, including the reasons behind business decisions; enhancement to the physical working environment and wellbeing initiatives; greater communication around learning support and other career and leadership development opportunities; and enhanced recognition via non financial rewards. We also had a session at the September Board meeting to review feedback from workforce engagement activities during the year and start to develop our engagement programme for the year ahead.
3. How have you engaged with the wider workforce?
I launched a video in January describing my role as Workforce Engagement Director and our plans to strengthen the connection between employees and the Board by further building on Employee engagement the existing strong platform of communication and providing an employee voice at Board statement level. It is important to remember that this is a whole Board activity and prior to the COVID-19 restrictions Board members visited a number of our sites and used the opportunity to engage It is our people that enable us to with the workforce and provided feedback to me and the rest of the Board. I have also held a create long-term value for our number of virtual focus group sessions, for example with our MBA cohort and members of our divisional talent programme. I was due to hold a question and answer session with our shareholders. Therefore, creating a European Works Council, but the meeting had to be cancelled due to COVID-19 restrictions supportive and engaging workplace and therefore I wrote to each member to solicit their views and input. for our workforce is critical. During the year the Board has, through its 4. What areas do you want to focus on in the future? workforce engagement plan, assured There are many good examples of employee engagement activities we already undertake at itself that the Company’s culture both local and Group level. In the coming year, I want to build on these, ensuring we act on promotes integrity and openness, the feedback we get, for example from the #haveyoursay survey, and Director site visits. I am values diversity and is responsive hopeful that the COVID-19 situation will improve and there will be more opportunities for face to face engagement activities throughout the year. In addition we are planning on continuing to the views of all stakeholders, regular pulse surveys which we can compare to the base-line established this year. including its employees. Please read more on employee engagement on page 18
PROTECTING OUR EMPLOYEES DURING COVID-19
Our first priority is the health, safety and wellbeing of our 32,500 people around the world. They are doing a tremendous job in dealing with the challenges posed by COVID-19 and we would like to thank them all for their exceptional efforts.
We have strengthened our IT infrastructure and accelerated the roll-out of software to facilitate team-working to support employees working from home. Our sales teams have done an outstanding job in maintaining relationships with retailers and they have started to slowly, and safely, return to the field.
It is a credit to our manufacturing colleagues that they managed to keep the vast majority of our factories operating throughout the crisis, while ensuring appropriate infection controls and social distancing, by reconfiguring factory layouts and amending shift patterns.
We advocate flexible working and have encouraged our people to find a routine that works best for them and their families. We communicate regularly with them and have initiated a number of surveys to check-in on their wellbeing. Feedback tells us that overall, employees continue to feel positive despite the challenging circumstances.
www.imperialbrandsplc.com 69 GOVERNANCE DIVISION OF RESPONSIBILITIES
THE BOARD AND ITS COMMITTEES Each of our Board Committees has specific written terms of reference issued by the Board, adopted by the relevant Committee and published on our website at www.imperialbrandsplc.com/about-us/governance. All Committee Chairs report on the proceedings of their Committee at the next meeting of the Board and make recommendations to the Board where appropriate. In addition, minutes of Committee meetings are circulated to all Board members.
To ensure Directors are kept up to date on developing issues and to enhance the overall effectiveness of the Board and its Committees, the Board Chair and Committee Chairs communicate regularly with the Chief Executive and Chief Financial Officer. Where appropriate the Board convenes virtually outside of scheduled meetings to consider time sensitive matters.
GOVERNANCE FRAMEWORK KEY ROLES AND RESPONSIBILITIES
BOARD OF DIRECTORS:
Supported by its Committees the Board provides leadership and As part of the governance framework the Board has adopted a direction to the Group. The Directors have a key role in developing schedule of matters on which it must make the final decision. our strategy and overseeing its implementation within our strong These include approving the Group’s strategy, business plans, governance framework and in a manner that is most likely to dividend, major financial announcements and acquisitions or promote the Group’s success for the benefit of shareholders, disposals exceeding defined thresholds. having regard to the interests of other stakeholders.
Chair CEO Executive Senior Independent NED Leads our Board With the Chief Director Director Evaluate information and creates an Financial Officer has Supports the CEO in Assists the Chair with provided and challenge environment that day to day devising and effective shareholder constructively ensures there are management implementing our communications including if management’s viewpoints, strong links responsibility for the strategy and investors have any issues assumptions and between the Group, for the overseeing the which have not been resolved performance. They bring a Board, recommendation of finances, operation through the normal channels. diverse range of business stakeholders and the Group’s strategy and development of Is available to our Directors and financial skills that management. to the Board and, once the Group. should they have any complement and agreed, its concerns not appropriate to supplement the experience implementation. raise with the Chair. of our Executive Directors.
PRINCIPAL BOARD COMMITTEES: Audit Committee Succession and Nominations Remuneration Committee Assists the Board in fulfilling its corporate Committee Sets remuneration aimed at aligning governance responsibilities. This includes the interests of management with those Reviews and evaluates the composition oversight of the Group’s internal control of our shareholders, ensuring our ability and succession plans of the Board and its systems, risk management process and to attract and retain high performing Committees to maintain the appropriate framework, the internal audit department executives whilst incentivising the balance of skills, knowledge and experience. and the external audit. delivery of our strategic objectives and Retains oversight of the development plans sustained returns for investors. for ExCom members together with the It also involves ensuring the integrity of the Company’s wider organisational structure Group’s financial statements and related and talent management processes. announcements.
Executive Committee The Executive Committee comprises senior executives from framework set by our Board, appropriate internal controls, which across the Group. It oversees operational execution and delivery function effectively, are in place, and effective risk identification of our strategic and financial plans. The Executive Committee and a management process operate throughout the Group and Audit Committee also ensure that, within the risk appetite including those discussed on pages 46 to 59.
ESG STEERING COMMITTEE: As we committed to last year, an ESG Steering Committee has Two meetings were held during the year, focused on developing been established, chaired by Board Chair Thérèse Esperdy. The robust KPIs to allow enhanced monitoring of ESG performance committee has a remit to oversee the management of our priority and increased alignment with stakeholder expectations. The ESG responsibilities and to ensure the successful delivery of our committee has also considered risks and opportunities afforded sustainability strategy. The committee membership includes by the current and future ESG landscape and how these are senior managers from our sustainability team, leaf sustainability, mitigated or realised within the respective business functions. procurement, legal, HR, manufacturing and supply chain, finance, science and corporate affairs. See pages 20 to 28 for detail of our ESG work.
70 Imperial Brands | Annual Report and Accounts 2020 BOARD SKILLS MATRIX
CommitteeOther membership currentFTSE NED 100/NYSE orUK executive Corporate experienceFinancial roles Governance qualificationFMCG background sectorMarketing experienceProduct & Digital DevelopmentStrategy InternationalChange operations management / HR Committees Non-Executive Directors Thérèse Esperdy (Chair) R S&N* ✓ ✓ ✓ ✓ ✓ ✓ Sue Clark (SID) R* A S&N ✓ ✓ ✓ ✓ ✓ ✓ ✓ Robert (Bob) Kunze-Concewitz R S&N ✓ ✓ ✓ ✓ Simon Langelier A S&N ✓ ✓ ✓ ✓ ✓ ✓ Pierre-Jean Sivignon A S&N ✓ ✓ ✓ ✓ ✓ Steven Stanbrook R S&N ✓ ✓ ✓ ✓ ✓ ✓ ✓ Jon Stanton R A* S&N ✓ ✓ ✓ ✓ ✓ ✓ Executive Directors Stefan Bomhard (CEO) ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ Oliver Tant (CFO) ✓ ✓ ✓ ✓
A – Audit R – Remuneration S&N – Succession and Nominations * Denotes Committee Chair
NEW SKILLS ON THE BOARD
STEFAN BOMHARD
Stefan has a PhD in marketing and brings significant experience in the consumer and retail sectors including five years as Chief Executive for Inchcape plc.
Stefan also brings significant experience in brand building and consumer-led sales and marketing. He has strong strategic and operational leadership and a track record of delivering successful transformational change at Inchcape.
PIERRE-JEAN SIVIGNON
Pierre-Jean is an experienced finance professional, having held Chief Financial Officer positions at Faurecia S.A., a global leader in automotive technology, Philips, the global health technology company, and most recently Groupe Carrefour, the global retailer, where he was also deputy Chief Executive Officer. He also brings a wealth of Non-Executive Director experience.
BOB KUNZE-CONCEWITZ
Bob joined the Board on 1 November 2020 and brings to the Board a wealth of international business experience particularly in marketing, having held a number of senior roles at leading FMCG companies. Bob is currently Chief Executive Officer of Campari Group and a former Global Prestige Products Corporate Marketing Director at Procter & Gamble.
www.imperialbrandsplc.com 71 GOVERNANCE BOARD STATEMENTS BOARD STATEMENTS
Compliance with the UK Corporate Governance Code 2018 Read more on The Company has complied with the principles of the UK Corporate Governance pages 63 and 100 Code 2018 (Code) for the financial year ended 30 September 2020 apart from Provision 21 regarding an external evaluation of the Board’s effectiveness. See page 86 for our explanation. The Company was also not compliant with Provision 19 as former Chair, Mark Williamson, had served as a Director for more than nine years prior to his retirement in December 2019.
Section 172 of the Companies Act 2006 Read more on The Board seeks to consider the interests of all relevant stakeholders when pages 3, 14, 15, 68 and 69 making decisions. The formal statement is disclosed on page 3 and throughout this Annual Report we have included information on how your Board operates and considers the interest of stakeholders when making its decisions.
Viability statement Read more on On the basis of a robust assessment of the principal risks facing the Group, and pages 60 and 61 on the assumption that they are managed or mitigated in the ways disclosed on page 42, the Board’s review of the business plan and other matters considered and reviewed during the year, and the results of the sensitivity analysis undertaken, the Board has a reasonable expectation that the Company will be able to continue in operation and meet its liabilities as they fall due over the period to September 2023.
Going concern basis Read more on Having assessed the principal risks facing the Group, including the current and page 60 forecast future impacts of the COVID-19 pandemic, the Board is of the opinion that the Group as a whole and Imperial Brands PLC have adequate resources to meet operational needs from the date of this Report through to March 2022 and concludes that it is appropriate to prepare the financial statements on a going concern basis.
Principal risks and uncertainties Read more on The processes and related reporting, described in the Principal Risks and pages 42-59 and 82 Uncertainties section on pages 42 to 59, and page 82 of our Governance Report enable the Audit Committee to review and monitor the effectiveness of our risk management and internal control systems and confirm their effectiveness to the Board in accordance with the recommendations of the Code.
Fair, balanced and understandable Read more on The Directors confirm that they consider, taken as a whole, that this Annual page 81 Report and Financial Statements are fair, balanced and understandable and provide the information necessary for shareholders to assess the Company’s position and performance, business model and strategy.
Modern Slavery Statement Read more on our website As an international business we recognise the importance, influence and duty www.imperialbrandsplc.com we have in promoting respect for human rights across our business and supply chains. We prepare an annual Modern Slavery statement which is available on our website and our e-learning module is now translated into 11 languages and rolled out to employees.
72 Imperial Brands | Annual Report and Accounts 2020 SPEAKING UP BOARD DIVERSITY POLICY
The 2018 UK Corporate Governance Code shifted the focus As a global business, diversity is an integral part of how on speaking up about concerns from largely financial we do business. As set out in our strategy review on impropriety sitting with the Audit Committee to a full Board pages 18 and 19, the Board recognises the value of gender responsibility covering all concerns across the workforce. diversity to the Group and is committed to increasing the representation of females within senior management In response, this year with the support of the Board, we roles to 33 per cent by 2023. refreshed our overall approach to Speaking Up, which included tendering for a third party supplier and revisiting At Board level, women, including our Chair, make up 22 per and revising our concerns reporting processes across not cent of our Directors. Any search for Board candidates and just employees, but other stakeholders including suppliers any subsequent appointments will primarily be driven by and farmers. merit and the strategic needs of the organisation, whilst looking to ensure we have the appropriate balance of skills, One objective of the tender was to conduct a full review of diversity of experience, demographics, professional and the marketplace, ensuring we were maximising best geographic and, mindful of the Parker review, ethnic practice and the opportunities presented by new backgrounds on our Board. technologies to make reporting more accessible for our stakeholders and to strengthen the investigations process. In the wider Imperial organisation and particularly senior Another objective was to find an innovative and supportive management, we are committed to ensuring that all partner with whom we could work collaboratively. employees have an equal chance of developing their careers within the Group. After a thorough evaluation we chose a partner that we are confident can help us ensure stakeholders across all our We are making significant changes to how we approach jurisdictions are able to raise concerns as easily as possible, diversity and inclusion and creating initiatives to raise across a range of reporting mechanisms, and anonymously awareness of processes and behaviours within the business if preferred, in the knowledge that their concern will be that could exclude women and other marginalised groups. addressed effectively and efficiently. We are establishing an Inclusion Diagnostic programme to help us quantitatively define and understand the levels of inclusion within our business, and so enable us to create long-term solutions. Regular global engagement surveys are undertaken and our #haveyoursay survey is championed by the Workforce Engagement Director.
Targeted learning programmes are being embedded at all levels to help us work towards creating an inclusive culture. We are rolling out an Unconscious Bias module as a starting point in our learning series of awareness raising interventions.
We have created a new Flexible Working programme (WORKFLEX) for our UK business, to encourage a more diverse range of candidates into the business and increase flexibility in our current ways of working.
We are reviewing our recruitment practices, with a view to implementing initiatives to drive change in our interview processes and practices, enhancing our talent pool, and have also enhanced practices such as exit interviews so we can better understand why employees (especially our female talent) want to leave, and put processes in place to remedy any issues identified.
www.imperialbrandsplc.com 73 GOVERNANCE COMPOSITION, SUCCESSION AND EVALUATION SUCCESSION AND NOMINATIONS COMMITTEE
MEMBERS FOCUS IN 2020
• Thérèse Esperdy (Chair) • Chair and CEO succession. • Sue Clark • Non-Executive Director succession. • Simon Langelier • Senior management succession and talent development including • Steven Stanbrook enhancing the ExCom. • Jon Stanton • Pierre-Jean Sivignon LOOKING AHEAD TO 2021 • John Downing (Company • CFO succession. Secretary) • Ongoing executive and senior management succession planning. • Non-Executive Director succession. • Talent development. • Further building organisational capability.
OVERVIEW Refreshing the Board and its Committees Following consideration of a number of candidates identified Role of the Committee by Russell Reynolds1 for the new Chair, we appointed The Succession and Nominations Committee reviews Thérèse Esperdy, previously the Senior Independent and evaluates the composition of the Board and its Director (SID). Sue Clark, who joined the Board in December Committees to maintain the appropriate balance of skills, 2018, was subsequently appointed SID. knowledge, experience and independence. It leads the process for appointments, through external search We are mindful of our diversity obligations, including the consultants. Succession plans for the Chair, Non-Executive Parker review, and incorporate these into our search criteria Directors (NEDs), Executive Directors and the Group’s for Board members and senior management. During the senior management, in particular the ExCom, are kept year we also welcomed Pierre-Jean Sivignon as a Non- under review. Executive Director and member of the Audit Committee. Pierre-Jean Sivignon was selected from a number of The Succession and Nominations Committee also oversees candidates identified by Heidrick & Struggles1. Karen Witts the development of a diverse pipeline for succession for stepped down after six and a half years’ service on the ExCom members together with the Company’s wider Board and the Directors would like to thank her for her organisational structure and talent management significant contribution during that time. Jon Stanton replaced processes. This allows the Committee to ensure the Karen as Chair of the Audit Committee in June 2020. Company is developing the right capabilities and has appropriate succession plans in place to sustainably deliver Following the announcement in October 2019 that our strategy. During the year we strengthened our ExCom Alison Cooper would step down, a key focus for the with the appointment of Alison Clarke and Murray Committee was CEO succession. We initiated an McGowan; see page 9. extensive process to identify the best internal and external candidates. Egon Zehnder1 was selected to The Succession and Nominations Committee’s terms of provide the Committee with advice, assessment and reference are available on our website. support throughout this process. Stefan Bomhard was selected as being the best fit with our criteria with the skill Election and re-election of Directors set needed to build and deliver the Company’s strategy, All Directors are appointed following a rigorous selection having delivered transformational change at Inchcape. process led by the Succession and Nominations Committee Stefan is the first external CEO we have appointed and and supported by the Group HR function, with brings a fresh perspective at a pivotal time for the business. recommendation by the Succession and Nominations We announced in September 2020 that, having been Committee to the Board. See opposite for details of the identified by Heads! International1 as meeting the required appointment process for our new CEO and NED. skill set, Bob Kunze-Concewitz will join the Board on In accordance with the Code and with the Company’s 1 November 2020. Articles of Association, all Directors put themselves up for re-election annually at the AGM; at our forthcoming AGM Stefan Bomhard, Pierre-Jean Sivignon and Bob Kunze- Concewitz will be standing for the first time. The Board recommends the election or re-election of all Directors who THÉRÈSE ESPERDY are standing at our 2021 AGM. Read more about the skills Chair of the Succession and Nominations Committee and experience of our Board on pages 64, 65 and 71. 1. Other than recruitment at Board and senior management level they do not have any other connection with the Company or its Directors.
74 Imperial Brands | Annual Report and Accounts 2020 BOARD GENDER BALANCE AT 30 SEPTEMBER 2020 CEO INDUCTION Male 75% PROGRAMME FOR STEFAN BOMHARD Female 25% Stefan visited physically or virtually all 12 of our Cluster operations and all major functions in the business, gathering authentic insights into how Imperial works, how our brands are perceived by consumers and the importance of retailer partnerships.
As well as meeting with employees, consumers and TENURE OF NON-EXECUTIVE DIRECTORS AT retailers, Stefan also met with shareholders and our 30 SEPTEMBER 2020 auditors and remuneration advisers. The output of all this engagement was fed back to the Board and is 5 years 33% informing the strategic review.