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FY 2014 / 2015

www.wellbeingnc.org.nz

Table of Contents

Our Values & Mission ...... 5 Who We Are ...... 5 Overall Trust ...... 6 Our Board of Trustees ...... 6 Message from the Chair ...... 10 Message from the Manager ...... 12 Audited Accounts 2014/2015 ...... 15 Our Poem ...... 31 Clinical Team ...... 32 Karanga Mai Early Learning Centre ...... 34 Volunteer Team ...... 36 Projects Team ...... 37 How You Can Help ...... 39 Funding Partners ...... 41 Company Information ...... 42 Service Contacts ...... 43

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Wellbeing in North Canterbury Passion, Connection, Community Nā te mahi ngātahi ka whaimana te iwi Our passionate Wellbeing team provides services Working together; empowering communities to North Canterbury people to meet life’s challenges, so they can learn, connect and Nāu te rourou nā tāku rourou ka ora ai te iwi strengthen wellbeing in their lives and in our The combination of the goods from my basket and community. your basket will contribute to the people thriving. Your donation will help us to provide these free services:

OUR VALUES  Child & Family Counselling

Relationships: Community is at the heart of  Community Youth Workers everything we do  Community Pantry (Food bank) Dedicated to strengthen individuals, families and communities  Kaiapoi Community Support Learning community with supportive and respectful relationships  Karanga Mai Early Learning Centre Giving: An innovative, sustainable strengths-  Restorative Justice North Canterbury based volunteer workforce Empowered to effectively and efficiently respond  School Attendance Service to needs  Social Worker Support Passionate support for the Trust to continue to grow  Strengthening Families North Canterbury

 Volunteer Drivers OUR MISSION  Youth Drug and Alcohol Counselling We provide quality services that respond effectively to existing and emerging social and To donate, visit our website community needs. www.wellbeingnc.org.nz

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Foundation

WHY

Community is at the heart of everything we do to support the community to grow in a caring, compassionate and empathetic way.

HOW

 To provide a safe working environment.  To ensure a culturally inclusive team. OUR BOARD OF TRUSTEES Dan Gordon - Chair ver the years, Dan has served many community groups in the Waimakariri. He has O been on the Wellbeing board for 10 years and has also been Chair of the Creative Communities NZ Assessment Committee and the Recreation Fund. Dan is currently the Chair of Wellbeing North Canterbury Community Trust and has been on the Board for ten years. Dan served as a Counsellor on Waimakariri District Council from 2004 to 2013. In addition, Dan has been the Licensee for Karanga Mai Early Learning Centre and was a member of the Lottery Youth National Distribution Committee (NZ Lottery Grants Board). Dan Chairs the Oxford Arts Trust and was central to the creation of the Arts in Oxford Centre. Dan’s commitment to his community stems from the long history his family has with Waimakariri, where he has lived for most of his life. His other community involvements include Mandeville Sports Club, the Town Hall repair programme and numerous other local initiatives. Dan is a member of the Institute of Directors.

Catherine McMillan – Deputy Chair atherine has lived in the Waimakariri District for 20 years. During that time she has been C actively involved with a variety of community organisations. She has experience in the public sector, corporate business and education, in both senior management and governance roles. Catherine is a Chartered Accountant and currently has her own consultancy business which focuses on professional and executive education, strategy development and business re-structuring.

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David Brandts-Giesen - Trustee Foundation avid lives in with his wife and young D children. He has lived in the Rangiora area for most of his life. He enjoys being part of the North Canterbury community. The first part of David’s career was working as a Podiatrist in Christchurch. He then worked for several years practicing podiatry and health promotion in rural and remote parts of North and Western Queensland. He became involved in health service management while in Queensland and now works in a management role at the Canterbury District Health Board – leading the team responsible for the employment, workforce planning, and rostering of Resident Medical Officers.

David is passionate about community wellbeing and bring a strong interest in primary health care to the Trust. His interest in HR and risk management is also useful in the not for profit sector.

Jan Patterson - Trustee an has lived in Waimakariri for 21 years. During that time she has lived on lifestyle blocks J with her husband in Okuku and . They are now retired and living on a more manageable section in Kaiapoi. Jan’s professional life was spent in the education world - as a secondary teacher, and later, after further training, as a counsellor. Positions at several schools in Christchurch and later Rangiora, made her very aware that life for many families, and for many individuals, can be extremely difficult and debilitating. For some the causes of distress are short lived, for others they can be a permanent situation.

The support that was available from Wellbeing North Canterbury Community Trust, was vital to her work as a school counsellor. Volunteering as a Trustee is Jan’s way of ensuring these wonderful services, and others offered by Wellbeing, continue in our community.

Julia Howard - Trustee ulia has lived in the district for over 18 years, she is married to Jonathan and has two J children James who lives in Amsterdam and Hannah who lives in Seattle. Julie has worked in the telecommunications industry for nearly 20 years and presently works for 2degrees mobile as the Southern Regional Sales Manager. She feels privileged to be on the board of Wellbeing North Canterbury; such an amazing organization with fantastic people delivering much needed services in our community. Julia is passionate about many things including swimming, hiking, food, friends, family and her two beautiful crazy Labradors.

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Foundation Julie Coster - Trustee ulie’s role as an elected member of the J Council brought her onto the Board of Trustees at Wellbeing North Canterbury as a co-opted member.

Her role is enriched by the experience brought about from her many roles within the community. Her work as a Funder for Rachel’s House Trust led to her being a member of their BOT and from this experience she went on to become a member of the COGS funding committee. Julie’s personal interest in the social wellbeing of her community has her chairing local groups and being active in her community. At present Julie is a co-opted member of the Greater Canterbury Response Forum which is supporting new avenues of social initiatives and connectedness within the greater Canterbury area. It’s an exciting time to be a part of the changes that are happening for our local areas of the Waimakariri and the Hurunui Districts. Julie looks forward to seeing this organisation grow as it continues to meet the community needs.

Pete Vink—Trustee ete was born and grew up in Kaiapoi, eldest son of Dutch immigrants. Worked on farms P and then attended Lincoln University. Pete was involved in Catholic Church youth activities, elected National Coordinator and worked full time for the organization based in Wellington In 1981 Pete began working with unemployed youth, initially running a gardening scheme for 15/16 year olds in Aranui, then working with Barnardos Family Support Service as a family worker, and then working with gangs in the unit Prime Minister Muldoon set up. From 1990 - 1996 Pete managed the YMCA Youth Training Centre then worked for the Department of Labour as a Field Advisor working with disadvantaged communities and groups using creative/ innovative methods to assist them identify their own resources and utilize them to create employment and local economic development . Since 2005 Pete has been a Funding Advisor with the Ministry of Social Development, investing in projects and social enterprises which create employment, training and local economic development.

In Pete’s spare time he farms an organically certified small block selling lamb and beef to an organic butcher, hit the gym regularly and strum a few chords.

Pete is on the Boards of a few other organizations but wanted to come on this one because of the challenge of its unique structure and because he hopes he can bring some entrepreneurial dimension to the Trust to lower it’s reliance on 100% funding.

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Foundation Peter Allen—Trustee eter Allen holds MPhil and MSoc Sci qualifications P through the University of Waikato, a DipTchg through Auckland College of Education and a DipEd through Massey University. He has had over 40 years’ experience in education, including 13 years as principal of as well as teaching at Te Puke High School, Hartshill High School (England), Dargaville High School and Tauponui-a-Tia College.. Peter was Director of UC Education Plus, College of Education, University of Canterbury from 2003 to 2009, and following his retirement from this position, he was contracted by UC Education Plus to coordinate the Experienced Principals Development Project up to December 2010. Up to November 2010 Peter was chair of the NZ Council for Educational Research. He is or has been involved in a number of trusts, most of which are connected with education. He is currently secretary of the NZ Peer Support Trust which provides development programmes for secondary teachers throughout . He is chairperson of the North Canterbury Alpine Trust which operates the Boyle River Outdoor Education Centre in the Lewis Pass, the Rangiora Rotary Charitable Trust and the Graham Nuthall Classroom Research Trust. He is also a trustee on the Wellbeing North Canterbury Trust. Peter has assisted the Hillary Himalayan Trust with its education development programme in Nepal (2003 and 2014). Peter is a Councillor, representing the Rangiora ward on the Waimakariri District Council and holds the portfolio of community development. He was elected for a second three-year term in October 2013. He is the council representative on the Rural Canterbury Primary Health Organisation Board and the Council of Social Services.

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As you will read in Manager Deirdre Ryan’s report, the 2014-2015 year has been another busy period for Wellbeing North Canterbury Community Trust.

n behalf of the board I am pleased to report that our organisation, and the vital role the services O the Trust is in a strong position going forward provide supporting our community. into the next 12 months. Earlier in the year I advised Trustees that I would It has been a demanding year with a lot of progress. At not to seek a community trustee position beyond Board level we have been struggling with the my co-opted appointment. challenges of funding. An audit by the Canterbury District Health Board was perfectly timed with our own While I am passionate and committed to Wellbeing, review of policies and our strategic plan. Fresh eyes I have served as a Trustee since 2004, a period of 11 looking and reviewing were welcomed and all years and 5 years as Chair. It’s time for me to recommendations have been actioned. All board explore some new challenges. All organisations members have contributed to this process working need change to remain viable and effective. alongside our staff led very ably by Deirdre Ryan. A new Chair election will take place on 17 The importance of this work can never be November. This will be my last meeting as Trustee underestimated in making sure our internal processes and Chair. are robust. Thank you to all who have assisted with In 2004, when I sought an appointment with the reviewing our strategic plan and setting the new key then Waimakariri Community Development Trust, it performance indicators. was as a previous funder who was impressed with Funding remains a significant issue and the board have the service delivery model of the organisation. a major challenge going into the next 12 months. The Looking back over the last 11 years there have been Funding Committee has been working alongside staff many challenges and some significant points of developing strategies with the overall goal of making discussion – I like to think of this period as going the organisation financially sustainable. Like many through our “growing pains”. I am particularly organisations we are funded for the services we proud to have played a part in seeing Wellbeing deliver but there is no or very little capacity funding through this and to have implemented the structure available - and by that I mean management, we have today which has positioned the administration and overheads such as rent and other organisation well for the future. related costs. Such costs are not included within Persuading the highly talented Deirdre Ryan to contracts for service delivery by funding bodies but in apply for the role of Manager was an obvious and my view they should be as it would greatly improve easy decision. Deirdre’s leadership has been the not for profit sector effectiveness in terms of transformational. Her skills and ability to work at all organisational and financial stability, service quality levels has taken Wellbeing to a new level and I know and growth. that her ability will see Wellbeing achieve new The many fundraising initiatives like the Wellbeing day heights. It has been a pleasure to work with Deirdre. are focussed on raising money and also the profile of

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I am proud of all our staff and the services that are To the Team Leaders and all our staff and delivered to our community. Our staff are hugely volunteers – I have enjoyed working with and talented and deliver outstanding services. One getting to know you all. service I have had a lot ot do with is Karanga Mai Early Learning Centre – a truly inspriational service The Trust is governed by highly talented Trustees. with amazing teachers and an outstanding Senior I know – I had a part to play in recruiting all of Teacher in Jacinta McInerney. them over the years. It is the mark of an organisation’s strength when you can happily step The annual prizegiving is always a highlight of my down knowing the organsiation is in good and year and one where you can see the fantastic highly capable hands. partnership we have with and why we as a Trust must remain involved. I have served on the board over the years with some truly outstanding individuals who were committed to Wellbeing and its future.

Pete Vink recently announced he is stepping down from the Board. Thank you Pete for your many years of service. Pete has always been passionate about community development and a vital reality check when needed. Your skills will be missed Pete.

I am proud of the achievements of the Trust and I know I leave the Trust in a strong position. It’s been quite a journey and one I have enjoyed. I am confident that with the current Trustees the Trust is in good hands going forward.

Thank you to you all and all the best for the Karanga Mai Early Learning Centre Teaching Team future.

Karanga Mai Community Picnic at Hagley Park, Christchurch—Spring 2014 11

This year marks another leap in development for us. The past twelve months has seen a focus on refining our internal processes and systems to optimise administrative support for our front line team.

peration Team leader Lisa Newby has lead this certainty with our funding. O initiative. The result is a more user friendly Our Clinical team through the support of Team Leader website that really reflects who we are and what we Ruby Myerscough has continued to excel in its delivery do, along with an on line HR system which has of a wide range of services. In addition to our current streamlined our processes. This frees up precious services, we have been fortunate to source some resources to help keep our organisation sustainable funding from the Need help Now Fund and as a result and helps us to provide better backroom services for were able to provide specialised children’s counselling our community colleagues. Our next step is to progress plus additional family counselling in Amberley and in an organisation wide IT upgrade. This will give us more Rangiora. We have continued to expand our family agility in where and when our Teams can do their work social worker service for a further two years, also with and will create cloud based sharepoint for operations earthquake funding. and governance. The next challenge is to find ways of securing more Through the initiative of Volunteers and Projects Team ongoing funding streams for these additional services. Leader Nicki Carter, we have made a deliberate effort The need is massive in our community both due to the to strengthen our culture of wellbeing through taking complexity of issues facing our families since the time to reflect and take action on our own wellbeing earthquakes along with the sheer numbers of people both collectively and individually. I think it’s called needing our free services. “walking the talk”. We are also exploring ways of As important as the numbers however are the growing our organisation as a learning community. outcomes that are achieved through the dedication, There are so many opportunities for us to learn from professionalism and sheer stick at it ness that our each other and to expand our awareness of the whole team brings every day to Wellbeing. strengths that each of us bring to wellbeing. Our clients are our greatest teachers and we still have A particular highlight this year has been an exciting plenty to learn. new sponsorship relationship with Thermal Pools and Spa. In September this year the Karanga mai Early Learning Centre continues to Board signed an MOU with marketing manager Shane flourish while meeting the inevitable challenges that Adcock and already the synergies are emerging so present themselves. This year Senior Teacher Jacinta watch this space! McInerney has successfully negotiated a notional roles arrangement with the Ministry of Education. This new Shane Adcock Marketing Manager initiative is a departure from the norm where funding Hanmer Springs Hot Pools received is based on actual roles which can fluctuate & Spa widely in our environment due to a whole range of Catherine McMillan influences. Notional roles, while still with its Deputy Chair challenges, has resulted in a much needed degree of Wellbeing North Canterbury Community

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We were also fortunate in receiving a donation of I would like to close this message with some thanks. $6,500 from Mainpower recently. It is such a great Thank you to all of the people who help us to do our thing to see our business community getting behind work. Thank you to our funders and sponsors for your the work that we are doing. We all have a shared support. Thank you to our amazing volunteers, our vision to strengthening wellbeing in our community personal “support crews” – our partners, families and and none of us can achieve that alone. friends who keep us grounded every day. Our professional supervisors who keep us continuously We are looking forward to receiving more support exploring how we can do better for ourselves and for through sponsorship and donations in the years our community. Thank you to our dedicated, ahead. hardworking Board of Trustees who volunteer their Looking ahead, we have rich opportunities and time and energy to navigate the way ahead, advocate challenges. The Government shift to investing in for us and go whatever it takes to get Wellbeing services for outcomes and the implementation of where it needs to be. Children’s teams are two bold initiatives that signal a Special thanks to Chair Dan Gordon who has been a clear intention to improve the lives of our most staunch supporter of Wellbeing for many years vulnerable. While this brings some uncertainty in how through several transitions and changes. Finally, thank this will all shape up, I believe that we are on the right you to our Wellbeing Team for your hard work and track. good humour, even through the tough days. You are My personal goal is to continue our wellbeing an inspiration. movement that harnesses all of our skills resources I hope that you all take a moment to read our annual and creativity towards making North Canterbury a report which tells our story about the highlights and place where our vulnerable people are safe, thriving challenges that sum up 2015. And for next year? I say and connected. I am proud to be part of an bring it on! organisation that is so focused towards that end.

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For The Year Ended 30 June 2015

Passion—Connection—Community

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Community Wellbeing, what does it mean?

Opportunity in a place where we can be seen

Making a difference, that’s what we do

Mentoring, supporting and listening too

Understanding our youth and family needs

Nurturing and guiding them to succeed

Inspiring each other in the service we provide

Together we can change so many lives

You, me, us and

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Foundation

Community Youth Workers, Family Counselling, Social Workers, School Attendance Advisor, Strengthening Families Co-ordinator, Youth, Drug & Alcohol Counsellors It has been an exciting and dynamic year at Wellbeing. The clinical team are working so well together and WHY there is a true sense and support amongst them. To strengthen individuals, families and There is no shortage of clients coming through the door and we have had very positive feedback. One of the communities by empowering and seeing it questions we ask through our client feedback forms is through. “Tell us how we can do better“. One reply was “Absolutely nothing. The service is AWESOME!!” One WHAT more statement that I found really moving was “You guys do the best you can for our community and for  Give clients tools to empower that I’m grateful”. themselves We have had some new faces join our team and farewelled others who have moved on to develop their  Connecting the community through careers further. One activity that we have been heavily commitment, passion, integrity involved in has been taking a number of students from CPIT and Laidlaw College as part of their placement. It is  Offering best service always great to have them with us and even better when opportunities arise, where we can recruit them HOW for roles within our team. I think that this initiative really adds value to us an organisation and our  Dedicated dynamic team supporting our community. community There are many generous people and organisations who help us to do our work in the community. A  Collective distribution of knowledge heartfelt thanks for your contribution towards Relationship focused: Come as you are Wellbeing in North Canterbury. (total acceptance)  Culturally inclusive Participation, partnership, protection (Te Tiriti o Waitangi) greatest teachers and we still have plenty to learn.

Deirdre Ryan - Trust Manager, receiving a donation from Nicola Cull, MainPower

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“You picked me up when I was in a bad place – you gave me the confidence to stand up and feel good about myself. Thank you!!” A story from one of our Services

I have worked with many success stories over the year. One family in particular made me feel very proud to be a part of their journey. I took over this family last year and I have worked alongside them to connect to outside support agencies in the area. One truant teen is now enrolled in a course and is achieving NCEA credits, another truant teen was “Arrived feeling supported to leave school and has enrolled on a course. Their mother was on benefits and struggling very upset…left to make ends meet. Over time she gained some feeling so much confidence to get a job and eventually come off benefits. She is now supporting her family herself by better, thank taking on full time work and loves her job. She has you”. now moved into her own home with her children to start a fresh life in a happier and healthier environment. This mum is proud of herself and her achievements and her children are thriving.

“You helped me through a very tough time”

FamilyLike branches on a tree, we all grow in different directions, yet our roots remain as one.

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Learning

WHY

To be a Learning Community where supportive and respectful relationships empower everyone to belong, to believe, to discover and to grow. WHAT

 Children are at the heart of all we do  Support positive outcomes for teenaged parents Ko te manu e kai ana i te miro, nōna te ngahere. and their children  Provide quality Education and Care Ko te manu e kai ana i te mātauranga, nōna te ao.  Be responsive to the special character of our The bird that eats the berries of the forest inherits the community forest.  Recognise lifelong learning The bird that eats from the power of knowledge inherits the world.  Work in partnership with the Young Parents College When reflecting on the past year at Karanga Mai I want HOW to highlight the richness of learning that is happening for us all. Especially our young parents and their  Culturally inclusive children through their participation in community life. The physical connection between the Early Learning  Be a dedicated and dynamic team, who work Centre and the Young Parents’ College enhances our holistically and collaboratively ability to work together and be responsive to whānau  Community focused aspirations. Our young parents say that they would not  Wrap around model of education and care with want to return to their own education without this. children, parents and whānau We continue to embrace opportunities for  Communicate clearly whakawhanaungatanga (developing relationships) within our whānau and community with the belief that  Build strong relationships these connections support both generations of learners  Be a team that people aspire to work with in reaching their full potential, helping them view themselves as competent, confident learners with a  Reflective practitioners striving to be the best we valued contribution to make. can be  Forward thinking and keeping up with best practice

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Taking this approach has meant both welcoming I would like to acknowledge The Trust Board for their community into the centre and taking learning beyond ongoing governance, and commitment to Karanga Mai the gate. These experiences have included; trips to Early Learning Centre. Also Karanga Mai Young Kaiapoi library, hosting trainee teachers, watching Parents College, Kaiapoi high and Ngai Tuahuriri Schools Kapahaka group perform, whānau Education Committee for their support. days at Tuahiwi marae, celebrating Matariki, learning Finally I’d like to thank Helmore and Stewart Lawyers, about local history, sharing our stories within the CERT, Pub Charities, and Homestyle Preserves for the wider community, flipped classroom and community financial contribution they have made to the centre picnics. over the past twelve months.

I will finish with some thoughts from our young mum’s on Motherhood: “Being a mum is the most rewarding job in the whole world”.

“My all-time favourite things are being able to watch my son grow and learn every day and his beautiful smile just melts my heart”

“The best thing about being a mum is knowing the true meaning of LOVE and it being Our Teachers/Kaiako are fantastic role models UNCONDITIONAL”. demonstrating a commitment to ongoing learning in order to be responsive to the special characteristics of our community and to honour our responsibilities as partners to the Treaty of Waitangi.

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Giving

Wellbeing North Canterbury Community Trust Volunteers are the people who enable us to reach and care for so many of our community who need our support; they are our organisations greatest asset!

WHY

To provide an innovative, sustainable, strengths-based volunteer workforce across our organisation WHAT

 Walk alongside clients and ensure a pathway forward for a better future

 Encourage ownership of our organisation Each volunteer gives on a weekly basis their greatest treasures of their time and talents.  Build the capacity of volunteering services to support the organisations goals so that we can offer the community I am a believer in finding the strengths of people and with the best services possible their permission utilising those strengths and talents to ‘build community’  Celebrate volunteer efforts’ and encourage growth, the development of unique talents, skills and knowledge Wellbeing North Canterbury is an organisation that thrives on within the organisation those captured strengths. Looking back to 2009 when I first started, the volunteer hours  Ensure that volunteer time is utilised to its full potential for the organisation totalled 3000. At that stage we had  Encourage volunteers to be powerful advocates for our around 40 volunteers. Our total volunteer hours over the organisation past year are in excess of 8500, with over 80 volunteers, and that is massive! As the organisation grows so does the HOW amount of volunteer support needed. This is something that we as an organisation and community  Be innovative in our volunteer approach and build can celebrate! And not just patting ourselves on the back but capacity letting our wider community know about our impact in the  Provide clear pathways for volunteer recruitment, community. We have been working hard on engaging, up-skilling and strengths-based practice empowering and educating our clients, and I thank you all of our volunteers for walking alongside me as a team to achieve  Appreciate and recognise all volunteers our goals.  Ensure on-going training, support & supervision We are the heart of the community and you as volunteers  Provide a safe working environment are the essence of that vision.

 Ensure a culturally inclusive team I would like to thank all our special volunteers for sharing your strengths, skills talents and time with our organisation and our community.

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Empowering

Restorative Justice North Canterbury Strengthening Families North Canterbury

WHY RJ Service Overview: The depth and breadth of our work continues to To effectively and efficiently develop projects to respond to develop. Referrals have included arsons, assaults, specific needs with our community. burglary, and careless use of motor vehicle causing injury and/or death, domestic violence, fraud, theft & WHAT wilful damage charges. We are able to offer to the participants, especially the Develop and deliver community projects that will: victims of crime, the opportunity to tell their story, and knowing that they have been heard.  Restore harmony within the community

 Enable the community to participate in developing Restorative justice Community Panel (Police Diversion) connections and be well informed Our Police Diversion clients have completed and self- funded Stopping Violence Courses, Defensive Driving HOW Courses, Driving Lessons/ Restricted Licence test, Enabling Youth, Drug & Alcohol assessments with  Provide a safe, caring, co-operative, supportive and follow-up counselling, Social Worker Assessments, fun environment for all in our community Mental Health Support and Fire Awareness and  Culturally inclusive with all that we do Intervention Programs.  Encourage and build strength and leadership skills within our community We are extremely fortunate to have a great team of 13  Communicate effectively, though a dedicated and dedicated Community Representatives. dynamic approach In August, Isabella Cooper, resigned after being a much valued panellist.  Ensure we work collaboratively within the

community Stories This is what our participants have told us about their restorative justice experience;

Victims Comments; “Good to voice how this event impacted on me and my family. Opportunity for the offender to apologise, which we needed to hear” “I was impressed with the gentle step by step process and the amount of information we were given, before walking into the meeting we felt we knew exactly how 37

Empowering

When I met the family they felt that nobody listened to them or their concerns around their child’s educational options. They felt that they were being branded as bad parents and that they were being having to accept the meeting would run and that is what happened. We decisions made on their behalf. Relationships with felt as comfortable as could possibly be expected I other agencies had also become strained. think.” The initial concerns from the family were of wanting to “We feel the process and experience exceeded our be listened to, wanting fewer meetings with expectations and we are grateful for having been given professionals, and wanting the best life for their the opportunity.” children which they described to be as normal as “As the ‘victim’ I was given a safe and supportive possible. environment to confront the perpetrator. It was very hard to do, but I felt empowered after. I felt I had done The Strengthening Families meeting that was held in response to these frustrations lasted for two hours and the right thing for all involved.” involved a number of different agencies who were all

there to support the family to reach their goals. During Offenders Comments; the meeting it became apparent that a certain amount “I believe it to be a fair and honest way to meet with of miscommunication had happened which had led in the victim I assaulted and to be held accountable for part to the frustrations experienced. The resulting my actions. They had good ideas of how I could right conversations and action plan to meet the challenges my wrongs.” facing this family was a real change of heart and a great

outcome. “The whole experience was hard for me. It was the best way to try and put things right. The whole process is still ongoing, however the increased level of trust between the family and the professionals who “To be honest I was scared and nervous but I was support them is very clear. The bigger goal of supporting the listened to, respected, even though I messed up. I was children as normal a life as possible has come closer to being glad I could face my victim and apologise face to face.” a reality.

This family had 15 professionals working with them when their referral was received. Their situation included the management and transitioning into school of their autistic child with a younger sibling who also required a high level of support. Housing was an issue which had resulted in them having to leave their rented accommodation to another area as an affordable and available alternative. This resulted in a loss of existing support.

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Sponsor

Donate As a North Canterbury based organisation our free services are Volunteer essential to people so that they can connect, learn and strengthen wellbeing in their lives and in our community.

You could:  make a corporate donation and/or encourage payroll giving

As one of our business supporters, you have a unique  provide us with free products or services opportunity to join us in achieving our vision for North  give your employees time off to do volunteer work Canterbury. for Wellbeing In return, you will both gain community awareness for  become a corporate sponsor your brand and positive public relations exposure.  embark on a cause-related marketing campaign Making a difference to your local community helps  organise a fundraising event that involves both with team building and builds the spirit of giving to employees and employers. your company culture. By choosing to help us, your employees and customers will see that your business has its heart in our local community. Business benefits of supporting Wellbeing Credit Card Donation North Canterbury You can make a donation using your credit card by As well as the ‘feel good’ factor that comes with going to our GiveALittle Online Account via our supporting us, your business can expect some tangible website . GiveALittle provide a secure credit card benefits from a relationship with us. facility and they charge no fees and will pass 100% of These include: your donation on to us.  strengthening customer loyalty to your brand and Internet Banking Donation your market position, through association with the a highly regarded North Canterbury Community You can make a donation via an internet deposit. Trust. Bank: Kiwibank  fulfilment of your company’s – social responsibility Account Number: 38-9008-0171649-00 ambitions Reference: Your name  engagement with our local community, through Particulars: Donation volunteering Please email us with your contact details - so we can Ways that you can help us thank you and send you a receipt for tax purposes. We would love to explore with you some creative Cheque ideas on how you can help us . There are so many possibilities! Cheques can be made out to: Wellbeing North Canterbury Community Trust

Please send to:

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Sponsor Donate

Volunteer  Restorative Justice North Canterbury– Community Representatives  Karanga Mai – Early Learning Centre – Teacher Support Wellbeing North Canterbury Community Trust Wellbeing North Canterbury Community Trust PO Box 409 recognised as a Volunteer New Zealand Best Practice Rangiora, 7440 Organisation. Attention: Administrator, Funding & Finance Contact us to become a volunteer If you would like a receipt please include a return address. 116 Williams Street, Kaiapoi P| 03 327 8945 F| 03 327 7928 E| Funeral Donations: [email protected] Many people will specify that funeral donations go to Wellbeing North Canterbury Community Trust, often in lieu of flowers. This option can be discussed with your funeral director, as they will know the protocol for this type of donation.

Did you know... For every WNCCT paid worker there are four Volunteers help ing us to sustain our Organisation. About our service Ratio of men to women Volunteers is 1:6. 11 Volunteers are actively looking for work and using WNCCT to gain We are very proud of our team of Wellbeing further skills and confidence. Over the past 12 months, volunteers who are so essential in helping us to offer five volunteers have successfully moved onto paid the community the best services possible. employment. Volunteer hours approx - 6,000 per year. Our volunteers contribute their unique talents, skills and knowledge of our communities and have become powerful advocates for our organisation. There are many ways to volunteer with us:  Kaiapoi Community Support – Community Pantry & Administration  Kaiapoi Community Support – Drivers  Wellbeing North Canterbury Community Trust – Administration & Staff Support

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Thank

You We would like to thank our Sponsors and Funders for their invaluable support.

 Air Rescue Services Ltd - Partnership Health  Alcohol Advisory Council  Ministry of Social Development:

 Canterbury Earthquake Support - Child Youth and Family Services

 Department of Internal Affairs: - Work and Income NZ

- Community Organisations Grants Scheme  Pub Charity

- NZ Lottery Grants Board  Rural Canterbury Primary Healthcare  Enterprise North Canterbury  The Rata Foundation (formerly Canterbury  Hanmer Springs Thermal Pools & Spa Community Trust)  Mainland Foundation  The Southern Trust  Ministry of Education  Visit Waimakariri  Ministry of Health  Waimakariri District Council

- Canterbury District Health Board

 Blogg Charitable Trust  North Canterbury Christian Churches

 BNZ Kaiapoi  North Canterbury Schools

 Countdown Kaiapoi  Quality Cars

 Kaiapoi Advocate  Rangiora Toyota

 Kaiapoi Community Board  The Mill Kaiapoi

 Kaiapoi New World  The News

 Kaiapoi Promotions Association  The Warehouse Rangiora

 Lions Club of Amberley  Volunteer Canterbury

 Lions Club of Kaiapoi  Volunteer New Zealand

 New Zealand Post  Westpac Kaiapoi

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Contact

Us

Level 1, 29 High Street Deirdre Ryan Rangiora, 7400 Trust Manager PO Box 409, Rangiora 7440 P | 03 310 6374 ● M | 0220 643 571 North Canterbury P | 03 310 6375 E | [email protected] F | 03 310 6376 E | [email protected] Website www.wellbeingnc.org.nz Jacinta McInerney Team Leader Karanga Mai Early Learning Centre P | 03 327 8315

Kaiapoi Community Support E | [email protected] 116 Williams Street Kaiapoi, 7630 North Canterbury Lisa Newby P | 03 327 8945 Team Leader, Operations F | 03 327 7928 P | 03 394 9112 ● M | 021 861 410 E | [email protected] E | [email protected]

Nicki Carter Team Leader, Volunteers & Projects P | 03 327 8945 ● M | 0221 831 277 E | [email protected]

Kaiapoi High School Campus

Robert Coup Road Kaiapoi, 7630 Ruby Myerscough North Canterbury Team Leader, Clinical P | 03 327 8315 P | 03 310 6375 ● M | 0221 831 268 E| [email protected] E | [email protected]

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Contact

Us

Community Youth Workers Fiona Maurice Jason Forrester—District P | 03 394 9113 ● M | 022 161 2670 P | 03 394 9114 ● M | 027 245 0203 E | [email protected] E | [email protected] Youth Drug & Alcohol Counselling Emily Chapman—Oxford Michelle Mellish P | 03 312 3006 P | 03 313 1056 ● M | 027 451 1567 E | [email protected] E | [email protected]

Family Counselling Kathy MacKenzie Kathy MacKenzie—Kaiapoi P | 03 423 3292 ● M | 027 215 4656 P | 03 423 3292 ● M | 027 215 4656 E | [email protected] E | [email protected] Restorative Justice North Canterbury Cassandra Rolston—Amberley, Oxford, Rangiora Raewyn Barclay M | 022 658 7359 P | 03 310 7454 ● M | 0221 633 575 E | [email protected] E | [email protected]

School Attendance Advisor Kirsty Robinson P | 03 313 9091 ● M | 027 227 1344 E | [email protected]

Strengthening Families

Louise Griffiths

P | 03 313 2333 ● M | 027 222 4478 E | [email protected]

Social Workers Our website has all our services details Alison Jagger including how to access the services. P | 03 394 9115 ● M | 022 308 5954 E | [email protected] www.wellbeingnc.org.nz

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