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2019 CONSOLIDATED NON-FINANCIAL DISCLOSURE Contents 2019 CONSOLIDATED NON-FINANCIAL DISCLOSURE 3 Edison profile and main activities 4 The material issues 16 Corporate model for the management and organisation of business activities 18 Prevention of active and passive corruption 25 Environmental aspects and worker health and safety 28 Personnel management 38 Customer relationships 48 Relations with local communities 52 Protection of human rights 57 A note on methodology 59 GRI table 61 External Assurance 65 2019 Consolidated non-financial disclosure Pursuant to article 3 and article 4 of Legislative Decree No. 254 of 2016 2 I 2019 CONSOLIDATED NON-FINANCIAL DISCLOSURE Consolidated non-financial disclosure 2019 CONSOLIDATED NON-FINANCIAL DISCLOSURE I 3 EDISON PROFILE AND MAIN ACTIVITIES COMPANY PROFILE Edison is one of the leading energy operators in Italy and in Europe: it commenced business more than 130 years ago, first in Europe, and is today one of the top Italian operators. Inspired by the principles of sustainability and innovation, it drove forward the electrification of the Italian energy system. Its 2030 vision is to become a leader in the energy transition and a responsible energy operator. The progressive digitalisation of products and services, growing attention for the environment and the effects of climate change and the increasingly widespread sensitivity to more sustainable economic models today require an evolution in the way of doing business. In this dynamic and continuously evolving context, Edison has decided to take an active role in supporting the energy transition and sustainable energy production, both by investing in the production of renewable energies and through gas. In addition, thanks to digital development, it has also made a commitment downstream of its value chain, proposing smart, competitive and sustainable solutions to its customers through integrated, efficient and innovative energy and environmental services. Since 2012 Edison has been controlled by EDF, an integrated electricity company, active in all areas of the business: generation, transmission, distribution, energy supply and trading, energy services, which holds 97.45% of its total capital. The only listed shares of Edison are savings shares, traded on the market managed by Borsa Italiana. DESCRIPTION OF THE BUSINESS ACTIVITIES Edison’s activities are concentrated in the following business areas: • production of electricity with a highly efficient and diversified set of power plants, comprising thermoelectric, hydroelectric, wind, solar and biomass plants; • sale of electricity and gas and value-added services to all market segments (industry, SME and retail) and services and infrastructure for sustainable mobility and small scale LNG; • provision of energy services and environmental services on a large scale, for the different markets: tertiary, business and public administration; • import and sale of electricity and gas in the wholesale markets, in Italy and Greece; • procurement, exploration, production and sale of natural gas and crude oil (hydrocarbons), with a presence in Italy, Europe and in the Mediterranean basin with natural gas and crude oil exploration and production concessions and permits. As regards this last activity, in July 2019, Edison announced the signing of the agreement with Energean Oil and Gas for the sale of 100% of Edison Exploration and Production (E&P) and its equity investments in the hydrocarbon exploration and production sector (oil and natural gas), subject, inter alia, to obtaining ministerial authorisations in the various countries involved, including Algeria, which has invited Edison to discuss the sale of assets located in the country with Sonatrach. The Board of Directors approved the transaction on July 3, 2019. The sale is expected to be finalised in 2020. At the end of 2019, Edison completed the Strategic Review, which redefines the positioning of the various businesses, placing the energy transition at the centre, redeveloping Edison’s vision of the future and proposing innovative models and the necessary direction for growth to actively support carbon reduction targets. 4 I 2019 CONSOLIDATED NON-FINANCIAL DISCLOSURE The strategic vision is focused on electricity production and on services for customers to be provided through significant development of renewable sources (photovoltaics and wind), supported by gas generation, which is essential to phase out coal and integrate renewables within the network. Therefore, although gas plants have increased (through the installation of two new high efficiency CCGT co-generation plants), the commitment to the 2030 targets is confirmed, calling for the reduction of specific emissions from generation facilities to 260 grCO2/KWh and 40% of production from renewable sources. The vision developed sees Edison taking on a leading role in the national energy transition, acting as a responsible energy operator through three main industrial levers aiming for Edison’s growth: consolidation of the core business, growth in businesses for the energy transition and experimentation of the technologies of the future (hydrogen, smart cities, etc.); • Power generation: calls for strong development in photovoltaic plants and capacity from wind farms, aiming to become one of the main players in the sector by 2030, as well as the experimentation and installation of storage systems (electrochemical batteries and pumping) and flexibility resources, also integrating, through the increasingly central role of energy management, efficient gas plants with a view to guaranteeing adequacy and security to the system; • Downstream: calls for the reinforcement of activities linked to the sale of commodities (gas and power) and a focus on the sale of energy efficiency services to customers (B2C, B2B and B2G), in particular developing sustainable mobility and rooftop photovoltaics for self-consumption; • Gas: this remains an essential energy source for the transition; the aim is to develop, alongside greater flexibility in the portfolio of long-term contracts, a greater commitment to green uses, through the development of small scale LNG infrastructure as well as biomethane production. Therefore, Edison’s goal is to place the 2030 targets at the centre of the company and all of its businesses, favouring Italy’s energy transition by concretely integrating sustainability within the business strategy. Innovation at Edison Innovation is an integral part of Edison’s business model, a fundamental element to adapt to and anticipate changes within an environment in rapid transformation. For many years now, Edison has promoted research activities to test new resources, technologies and business models to accompany the energy transition and market developments. Last year, it acquired a share in the Smart City fund managed by Idinvest, focusing - in Italy, but also in Europe, North America, Israel and Asia - on investing in start-ups in smart energy, smart building & industry, new mobility and enabling technologies. The agreement affords Edison the opportunity to co-invest in attractive start-ups and involves a commitment on the part of Idinvest to promote the Italian innovation ecosystem, by investing in one or more innovative Italian companies and/or start-ups. Edison also participates, as a partner company, in the Open Innovation project organised by Cariplo Factory, to search for and select start-ups for the development of smart cities and smart transportation. The company also recently entered into a partnership with Milan Polytechnic, which resulted in the opening of a new research and innovation space named “Officine Edison”, at the Milan Bovisa Polytechnic campus, which along with the Energy Centre already created at Turin Polytechnic, aims to cultivate an ecosystem of innovation between universities, start-ups and businesses in order to support the development of solutions in the field of sustainable growth, digitalisation and the energy transition at every level. 2019 CONSOLIDATED NON-FINANCIAL DISCLOSURE I 5 On the matter of micromobility, a collaboration was launched between Edison and Milan Polytechnic to design an electric scooter prototype that meets advanced security and reliability criteria and can be used to promote sustainable mobility in the Milan Bovisa area, just steps away from the city centre. The company is also involved in a range of other initiatives, such as: • participation in the OSMOSE project (Optimal System of flexibility solutions for European Electricity), part of the Horizon 2020 programme, aiming to test new flexibility resources for the electric system, including industrial electricity demand (demand side management) and generation from renewables (wind). In particular, Edison and e2i collaborate with TSO (Transmission System Operators), European research centres and industrial partners, with the objective of identifying and experimenting supervision and management models supporting the evolution of the electrical sector, with the focus on the integration of non-programmable renewable sources in the provision of network services and coordination between production and load. In 2020, a direct experimentation phase is planned at the Vaglio di Basilicata (PZ) electricity sub-station, linked to two wind plants of the investee e2i. Energie Speciali and the experimentation of the modulation of some industrial loads to offer services to the network; • the installation of a large-scale test battery at Altomonte to analyse the services that this technology could