New Online Blood Test Appointment Booking Service
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To book an appointment: PLEASE NOTE – YOU MUST STILL BRING YOUR BLOOD FORM TO YOUR APPOINTMENT. Please visit Swansea Bay University Health Board’s website https://sbuhb.nhs.wales and search for The booking page will look like this ‘blood tests’. New Online Blood Test https://sbuhb.nhs.wales/hospitals/a-z-hospital- Appointment Booking Service services/blood-tests/ To enable the safety of patients attending Hospitals There will be a link to the booking system on the for Blood Tests, Swansea Bay University Health page to book an appointment. Board has set up an appointment system to allow You will be presented with the booking screen and patients to book themselves an appointment and will need to follow the instructions below: maintain social distancing. This service is initially planned to support pressures at Morriston Hospital • Click on the site you wish to attend utilising capacity at the Bay Field Hospital but over the coming weeks we hope to include Singleton and • Click on the date you wish to attend Neath Port Talbot hospitals as well. • Click on the time you wish to attend Please note - If you need to use public transport, we • Enter your name would advise booking at a main hospital site. Whilst the Bay Field Hospital has space it is not a • Enter your email address conventional hospital: there are no wheelchairs, • Enter your telephone number there is only limited disabled parking and a walk from the car park to the blood tests area is needed. • Please then click the tick box to consent to You will need to enter your name, email address and the Health Board’s use of your information telephone number. Please be assured that NHS This leaflet will guide you through how to book and Wales handles your information in the strictest manage your blood test appointments. • Click BOOK confidence whenever it is used. If you are unable to access online bookings, please You will then be sent a confirmation of your This service is only available for patients who are telephone 01792 601807 to book an appointment. appointment details via email. This email will also over 12 years old at the main hospital sites and over provide you with a “Manage Booking” button which 16 years old at the Bay Field Hospital. To help you plan your appointment and know when will allow you to cancel and reschedule your to book your blood test, your doctor will be appointment. For patients under 12, please contact the indicating on your blood form how quickly they want appropriate Paediatric Department on the numbers you to book i.e. within:- IMPORTANT - So that we can maintain social below: - same day distancing, please do not arrive in the department Morriston – 01792 330635 - 48 hours more than 5 minutes before your appointment. Singleton – 01792 285685 - 1 week Neath Port Talbot – 01639 862413 Sharing your information Details on how to access your information Why does the Swansea Bay University Health - https://sbuhb.nhs.wales/ We share your information between departments Board collect your information? or; within the health service to take better care of you. You may request this When you come into hospital, your information Sometimes we have to pass on information by law, additional information by may be recorded, on paper or on a computer, to for example to notify a birth or where a formal emailing help us take care of you. We obtain the information court order has been issued. We may share your [email protected] we hold on you from your GP and from you directly, information to improve public service provision. We or from others involved in your care elsewhere may need to share information about you to non- within the Health Board or externally. The NHS staff, for example Social Services. We will only information is used as part of your health record do this if it is absolutely necessary, and we would Contact information and will be kept in case we need to see you again. discuss this with you at the time as required. Phlebotomy Department Morriston Hospital – We collect information so that health professionals Your rights 01792 703049 involved in your care have accurate and up-to-date information to assess your health and decide what You have many rights when it comes to your health care you need. This will lead to better care both for records as it is your personal information. For Directions to Bay Field Hospital you and for other patients in the future. If you ever example you have the right to know how we will Bay Hospital is located close to Amazon Warehouse on need to complain about the care you receive, your use your personal information, the right to see your Ffordd Amazon, Crymlyn Burrows, Jersey Marine, case can be properly investigated if we have more health record, the right to object to us using your Swansea, SA1 8QX. There is no entry to the site from information. information for certain purposes, and the right to Fabian Way. ask for your information to be changed or erased if How your records are used it is factually incorrect. If you want to access your From Swansea follow Fabian Way, past the University and pass Amazon or if coming from the M4, head To help you: Your information will be used own clinical information, please contact the Access towards Swansea and you will see the signs for Amazon. to keep accurate, up-to-date information to Health Records Department via Take the turning for Amazon at the roundabout (onto about you. This helps staff to assess your [email protected] or 01656 752135. Ffordd Amazon). health and care for you in the best way Please visit the following websites for more possible. Bay Field hospital is signposted from this point. information on; To help others: Your information will help Continue, following signs for Bay and pass the main Amazon site on your left hand side. Continue forward us provide high quality care and meet all What we do with your information - past two mini roundabouts and Bay Field Hospital is on our patients’ needs, train healthcare https://111.wales.nhs.uk/lifestylewellbein your left surrounded by grey railings. There is a manned professionals and support future medical g/yourinfoyourrights security cabin at the front gate and you will be directed research and development. Your Your rights - https://ico.org.uk/for- to the car park and our support team will direct you to information will also contribute towards organisations/guide-to-data- the entrance of the blood testing area. Please stick to national NHS statistics and audit, helping protection/guide-to-the-general-data- your allocated appointment time as you may be turned the health service to better review and protection-regulation-gdpr/individual- away if you arrive early. improve care. rights/ .