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A Study of Emotional Intelligence and Frustration Tolerance Among Adolescent

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A Study of Emotional Intelligence and Frustration Tolerance Among Adolescent ADVANCE RESEARCH JOURNAL OF SOCIAL SCIENCE RESEARCH ARTICLE Volume 6 | Issue 2 | December, 2015 | 173-180 e ISSN–2231–6418 DOI: 10.15740/HAS/ARJSS/6.2/173-180 Visit us : www.researchjournal.co.in A study of emotional intelligence and frustration tolerance among adolescent Archana Kumari* and Sandhya Gupta The IIS University, JAIPUR (RAJASTHAN) INDIA (Email: [email protected]; [email protected]) ARTICLE INFO : ABSTRACT Received : 14.07.2015 In every sphere of life whether it is education, academic or personal, adolescents feel Revised : 22.10.2015 lots of obstacles on the way of their goals in life. Sometimes they are able to deal with Accepted : 03.11.2015 them rationally but sometimes they deal with it emotionally. In case if they are incapable KEY WORDS : to deal with these obstacles they get frustrated. To cope up with frustration the adolescents need to be emotionally intelligent that means they should have flexibility, Emotional intelligence, Frustration, optimist thought and skilled to control impulses. The present study attempted to Tolerance, Adolescent correlate frustration tolerance with emotional intelligence. A total of 120 adolescents were selected from Jaipur city in the age group of 12- 19 years of age. Out of 120 HOW TO CITE THIS ARTICLE : Kumari, Archana and Gupta, Sandhya adolescents, 60 were girls and 60 were boys. For data collection Emotional intelligence (2015). A study of emotional intelligence scale and Frustration tolerance tool was used. A positive correlation was found between and frustration tolerance among emotional intelligence and frustration tolerance of adolescents. Girls were found to adolescent. Adv. Res. J. Soc. Sci., 6 (2) : have high emotional intelligence as well as frustration tolerance as compared to boys. 173-180. A significant difference was found in emotional intelligence and frustration tolerance at different age. Adolescents of 12-15 years have high emotional intelligence and *Author for correspondence frustration tolerance than adolescents of 16-19 years. INTRODUCTION purposefully and to deal effectively with his environment.” (Wechsler, 1958). In the modern society, an individual is recognized as By the above definition it is clear that intelligence is successful and smart only because of his intelligence. It the integration of all the three domains-cognitive, affective means that how much he has knowledge about his subject and psychomotor. An intelligent person must have balanced matter and lot of information of science and technology. domains so that he can cope stress, frustration and also In 1950, Binet and Simon defined intelligence as” emotional problems and setbacks in his life. the ability to judge well, to understand well, and to reason By these definitions, it is assumed that with the help well”. Intelligence is an ability to carry on abstract of IQ scores, one may predict the success of a person in thinking” by Terman (1921). Thorndike (1920) defined his life and education. But there is something not quite intelligence is power of good response from the point of accurate or right about this method of predicting success. truth and fact. Intelligence is “the global or aggregate It is recently recognized that there is a need of fully capacity of the individual, to think rationally, to act exploration of what human intelligence is. HIND ARTS ACADEMY ARCHANA KUMARI AND SANDHYA GUPTA Emotional intelligence : is knowing what to do with the emotion of anger to achieve In 1993, Gardner included interpersonal and the best possible outcome” by lea Brovedani (1986). intrapersonal intelligence in his multiple intelligence theory. “Emotional intelligence is the ability to acquire and He emphasized the importance of emotion and feeling of apply knowledge from your emotions and the emotions an individual along with the reason or cognition. At this of others. You can use the information about what you’re stage the term intelligence is not only abstract thinking, feeling to help you make effective decisions about what adjustment, adaptation or capacity or ability to learn lots to say or do (or not say or do) next “by Byron Stock of information,while it can be said that it is a combination (1997). of all. By taking this view, the term emotional intelligence Emotional intelligence plays very important role in was emerged. all areas of our lives, because it is concerned with emotion, If we talk about the origin of emotional intelligence, and always with human being. Emotion play a major role then we should mention the name of Charles Darwin’s in determining how well we raise our children, how well early work on the importance of emotional expression our children perform in school, how successful we are in for survival and adaptation. In 1920, Thorndike include our careers, how well we get along with others, and how the concept of SI explained it as “the ability- relations. much intimacy we have in our relationships. Happiness This concept of social intelligence spawned the foundation of an individual and society are determined by emotion. for the Emotional Intelligence we discuss today. It is very important to understand that Emotional In 1950, Maslow also described emotional need in intelligence be not the opposite of intelligence, it is not his hierarchy of needs. He suggest self-esteem and self- the triumph of head over heart-it is the unique intersection actualization the higher order needs level driving our of both. Emotional intelligence combines affect with actions. cognition, emotion with intelligence. The term emotional intelligence was first used Emotional intelligence, then, is the ability to use academically by Pyane (1985) in his doctoral dissertation. emotion to help someone solve problems and live a more “Then in 1990 the work of two American University effective life. Emotional intelligence without intelligence, Professors, John Mayer and Payer Salover, was published or intelligence without emotional intelligence, is only part in two academic journal articles entitled “Emotional of a solution. intelligence” the article attempted to develop a way of scientifically measuring the difference between people’s Models of emotional intelligence: ability in the area of emotions. They found that some Several models of emotional intelligence have been people will be better than at things like identifying their developed. One major distinction between emotional own feelings, identifying the feelings of others, and solving intelligence, there are three main models of EI: problems involving emotional issues. Daniel Goleman, in the early 1990’s wrote articles Ability model: on emotional intelligence for the magazine popular The model claims that emotional intelligence includes psychology and then later for the New York Times four types of abilities perceiving emotion, using emotions, newspaper. In 1992 he did research for a book about understanding emotion and managing emotion. emotion and emotional literacy. In 1995, Goleman published a book under the title Mixed model: “Emotional intelligence.” In 1998 he published another The model claims that emotional intelligence includes book called “working with Emotional intelligence.” In that five types of mixed model self-awareness, self-recognize, book he widened the definition of emotional intelligence social skills, empathy and motivation. emphasizing on the skill part. According to him, it consists of 25 “skills, abilities and competencies”. Trait model: Emotional intelligence can be defined as “Emotional Emotional intelligence encompasses behavioural intelligence is being able to recognize, name and dispositions and self-perceived abilities and is measured appropriately deal with the emotion that we feel and by self-report. experience. We may all feel anger, emotional intelligence Adv. Res. J. Soc. Sci., 6(2); Dec., 2015 : 173-180 H I N D A R T S ACADEMY 174 STUDY OF EMOTIONAL INTELLIGENCE & FRUSTRATION TOLERANCE AMONG ADOLESCENT Frustration : to negative consequences, there are many constructive Frustration refers to the situations or the event that sides of frustration pointed out by many psychologists creates obstacle in the way to goal. In other words the such as: it may lead to greater and better organised effort, sense of disappointment that result from the obstacles is determination towards success and satisfaction. frustration. In our course of life we encounter many There are basically two sources of frustration. One obstacles and barriers between our goals and ourselves. is external environment factors including physical, social, The process of blocking or thwarting of needs causes and economic factor. Another source is internal/ personal frustration in human beings. factor including.physical defect, mental deficiency, Sears (1942) defined frustration, as “the condition conflicting desire and high level of aspirations. which exists when goal response suffer interference”. Feelings of frustration are also aroused when things Maslow and Murphy (1954) viewed frustration as, do not work out as planned (Goodale, 1978). Frustration “The blocking of motivated action.” On the other Amsel occurs wherever the organism meets a more or less (1958) defined, “Frustration as a conceptualization of a insurmountable obstacle or obstructions in its route to the hypothetical implicit reaction elicited by non – reward satisfaction of any vital need. There are a number of after a number of prior rewards.” other factors that have impact on frustration, aggression Gilmar (1966), defined, frustration as, “the state of and frustration-tolerance
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