DOCSLIB.ORG

[email protected] Providing Details, and We Will Remove Access to the Work Immediately and Investigate Your Claim

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Rucforsk@Ruc.Dk Providing Details, and We Will Remove Access to the Work Immediately and Investigate Your Claim Roskilde University Co-creation as a new form of citizen engagement Comparing Danish and Dutch experiences at the local government level Torfing, Jacob; Siebers, Vinitha Published in: International Public Management Review Publication date: 2018 Document Version Publisher's PDF, also known as Version of record Citation for published version (APA): Torfing, J., & Siebers, V. (2018). Co-creation as a new form of citizen engagement: Comparing Danish and Dutch experiences at the local government level. International Public Management Review, 18(2), 187-208. http://journals.sfu.ca/ipmr/index.php/ipmr/article/download/335/297 General rights Copyright and moral rights for the publications made accessible in the public portal are retained by the authors and/or other copyright owners and it is a condition of accessing publications that users recognise and abide by the legal requirements associated with these rights. • Users may download and print one copy of any publication from the public portal for the purpose of private study or research. • You may not further distribute the material or use it for any profit-making activity or commercial gain. • You may freely distribute the URL identifying the publication in the public portal. Take down policy If you believe that this document breaches copyright please contact [email protected] providing details, and we will remove access to the work immediately and investigate your claim. Download date: 24. Sep. 2021 CO-CREATION AS A NEW FORM OF CITIZEN ENGAGEMENT: COMPARING DANISH AND DUTCH EXPERIENCES AT THE LOCAL GOVERNMENT LEVEL Vinitha Siebers and Jacob Torfing ABSTRACT Citizen engagement is a key component of modern liberal democracy, especially at the local level, it is an important tool for generating political input, securing political sup- port, mobilizing societal resources and finding creative solutions to the problems and challenges that governments face. Currently, we are witnessing an interesting shift in citizen engagement towards viewing citizens as co-creators of local governance, thus recognizing that citizens have both knowledge and resources that may help tackling wicked and unruly problems. Local governments increasingly focus on the design of co- creation processes and search for ways to support and enhance this new form of citizen engagement. To explore how processes of co-creation unfold at the level of local gov- ernment, this article analyzes and compares a Danish and Dutch case of co-creation with local citizens. The comparative case study identifies the different reasons for initi- ating co-creation. It analyses the processes and outcomes of co-creation and reflects on the role of institutional design and leadership. The conclusion is that co-creation can be a viable strategy in very different situations if supported by the right design and leader- ship. Keywords - Citizen Engagement, Co-creation, Leadership, Local Government, Govern- ance. INTRODUCTION Citizen engagement is a central feature of modern liberal democracy, and from the late 1960s onwards, it has become a central theme within both national and local govern- ments (Held, 1987; Irvin & Stansbury, 2004). It is generally held that citizen engage- ment enhances the quality of democracy and is valuable for generating political input, mobilizing societal resources and enhancing support to new solutions (Irvin & Stansbu- ry, 2004; Horlick-Jones, Rowe & Walls, 2007; Nabatchi & Leighninger, 2015). Cur- rently, an important shift in citizen engagement is under way (Rose, 2002). As such, we are moving from a representative democracy, in which citizens are primarily seen as voters and occasionally invited to hearings orchestrated by government officials, to a Copyright: © 2018 Siebers and Torfing. Copyright for this article is retained by the authors, with first publication rights granted to the International Public Management Review (IPMR). All journal content, except where otherwise noted, is licensed under a Creative Commons Attribution- NonCommercial-NoDerivs 3.0 Unported License. By virtue of their appearance in this open-access journal, articles are free to use, with proper attribution, in educational and other non-commercial set- tings. Corresponding Author: [email protected] International Public Management Review Vol. 18, Iss. 2, 2018 IPMR www.ipmr.net 187 Co-creation as new form of Citizen Engagement more interactive democracy, in which citizens are involved more actively and directly in co-creating solutions to hard-to-solve problems (Gaventa, 2002; Roberts, 2004; Reddel &Woolcock, 2004; Sørensen &Torfing, 2016). Local authorities realize that citizens not only have a voice that should be heard through elections and consultations, but also have knowledge, resources and ideas that can be mobilized in the attempt to tackle soci- etal problems and challenges. Citizens are increasingly viewed as co-creators of public governance, and invited to participate in defining the problems at hand and designing and implementing new and bold solutions (Andrew & Goldsmith, 1998; Gaventa, 2002; Roberts, 2004; Torfing, Sørensen, and Røiseland, 2016). Consequently, local municipal- ities search for new ways to engage citizens in processes of co-creation and new ways to support these processes through institutional design and leadership. Based on the observation that citizen engagement is changing towards a greater emphasis on co-creation this paper investigates the underlying rationale of co-creation, its empirical manifestation, and the attempt to support it through new forms of institu- tional design and leadership. The key argument however, is that co-creation is not only used to develop new and creative solutions in situations where there are plenty of re- sources, but may also be a viable strategy for making difficult choices and prioritiza- tions in situations with severe fiscal constraints. The article begins by describing the changing view of citizen engagement at the level of local government. It then introduces and analyses two cases of co-creation and compares them in terms of processes, institutional designs and forms of leadership. The discussion reflects on the viability of co-creation as a strategy for local governments facing different kinds of challenges and explores how co-creation may be supported and enhanced by meta-governance (Sørensen &Torfing, 2009). New forms of citizen engagement: From voter to co-creator The core idea of democracy is that citizens should be able to influence the decisions of government officials. However, the way that citizens engage in democratic decision- making is constantly changing. The educational revolution and anti-authoritarian revo- lution from the 1960s onwards have triggered several transformations in the perception of how citizens can and should engage in public governance (Warren, 2002). As a re- sult, the traditional forms of citizen engagement have been complemented with new forms of engagement (Nabatchi & Leighninger, 2015). The shifting ideas about citizen engagement can be envisaged by comparing four different paradigms that differ in terms of the basic rationale for citizen engagement, the role of citizens, the institutional design of citizen engagement and the kind of public leadership demanded. Table 1 compares the four paradigms for citizen engagement. Table 1: Comparison of four different paradigms for citizen engagement* Representative Participatory de- New Public Man- Co-creation (2010-) democracy (-1960) mocracy (1960- agement (1980- 1980)s 2010) The basic Citizens should be Intensely affected The public sector Citizens can help to rationale able to control citizens should have should be more solve wicked and government an additional chan- responsive to the unruly problems nel of influence preferences of the citizens International Public Management Review Vol. 18, Iss. 2, 2018 IPMR www.ipmr.net 188 Vinitha Siebers and Jacob Torfing Role of the Citizens are voters Citizens are affected Citizens are cus- Citizens are compe- citizen with opinions that stakeholders that tomers with indi- tent and resourceful they express in free have interests that vidual needs and actors with both a and open elections they should be al- requirements that right and obligation lowed to pursue should influence to participate in pub- service delivery lic governance on the basis of an active citizenship Institutional Regular elections Hearings organized Free choice of pub- Creation of arenas for design based on one man, either as city hall lic or private ser- networked interaction one vote meetings or on-line vice provider with- based on sustained consultations in quasi-markets dialogue Leadership Political parties Public officials Politicians and Network management offer competing organize participa- public managers aiming to bring actors programs to attract tory processes and define minimum together, facilitate voters listen to stakehold- service standards in interaction and stimu- ers before making quasi-markets and late innovative prob- final decisions monitor results lem-solving *Table 1 is based on Lowndes et al., 2001; Fung, 2007; Smith, 2008; Nabatchi & Leighninger, 2015 and Sørensen & Torfing, 2016. Before describing the four paradigms, let us first explain what we mean by the basic rationale, the role of the citizen, the institutional design and the form of public leader- ship. There are shifting political-democratic rationales that seek to motivate and justify why citizens should somehow engage in democratic governance. The different ration- ales refer to different
Load more

Recommended publications
  • Partner Search from Roskilde Municipality
    Partner search from Roskilde Municipality (Preliminary) Title of the Digital lower secondary schools explore new ways of learning project Outline of the project idea The Municipality of Roskilde has the ambition to develop new learning methods with digital devices and platforms. Mobile technologies, cloud-based free tools, and readily available resources and networks are all potentials in today’s knowledge society. These can contribute to the development of new skills for children, in the same way that ICT can support inclusive learning environments to integrate pupils of different social and cultural backgrounds or different sexes. A gap, however, exists between what is possible and what is acceptable and prevalent in lower secondary school as well as in teacher training. This is especially noticeable when it comes to the new kinds of net-based collaborative authorships, methods of publication, and knowledge sharing communities. The lower secondary schools are experiencing problems with the use of other people’s materials on the internet, and with the ability of pupils/students to evaluate information. Simultaneously, the teachers in general are lacking evaluation tools to match the new ways in which knowledge is gained. The project will develop: • Principles for pedagogical design to manage the potentials and challenges when pupils and students are seeking information, gathering materials, sharing knowledge, and collaborating while using readily available digital resources, tools, and environments on the internet. • Principles for digitally supported inclusive teaching methods to integrate pupils of different social and cultural backgrounds. • A model of school development for the pedagogical integration of ICT in various subjects. Roskilde Municipality is especially interested in digitalization in the subjects mathematics, english and german language.
    [Show full text]
  • CV – Niels Hoé
    CV – Niels Hoé Profile Niels is founder and CEO of HOE360 Consulting and has worked with cycling, green mobility and urban planning for 15 years with a strong focus on how those are combined in order to create high quality cities with great liveability. He holds strong experience and knowledge within planning and development of cycling and public transport, being; project management, product-design and concept-development, piloting or prototyping. And an understanding of cycling and bicycle traffic, and the users behaviour. Niels has conducted several workshops and been guest teaching both in Denmark and Internationally and are a regular speaker at Education various events. Cand.scient.soc, Roskilde University He has a comprehensive and broad global network and holds additional insight from positions at Atkins, the Municipality of Nationality Copenhagen and the Danish State Railways. Danish Born Member of the Cycling Embassy of Denmark's Executive Committee 31th of May 1973 and Certified QUEST Auditor. Experience with HOE360 Consulting (2012 -) ___________________________________________________________________________________ 2018: City of Zürich, Switzerland: Planning and alignment of Cyclesuperhighway. 2018: Capital Region of Copenhagen: Evaluation of employer commuter bike-share system. Questionnaires and analysis. 2017: Group of 6 municipalities: Communication strategy, signage- and routing plan for 200 kilometers of bicycle tourist routes. 2017: City of Copenhagen: Temporary bike parking for use at events. Concept -and process description and design. Prototyping and testing. 2017: City and Commuter Bike Foundation: Assessment of new locations at future metro stations. 2017: Kolding Municipality: Market analysis of bicycle parking and related visual communication for use in connection with events. 2017: Roskilde Municipality: Improvements of bike parking at 4 train stations and the downtown area.
    [Show full text]
  • Avian Schistosome Species in Danish Freshwater Lakes: Relation to Biotic and Abiotic Factors Cambridge.Org/Jhl
    Journal of Helminthology Avian schistosome species in Danish freshwater lakes: relation to biotic and abiotic factors cambridge.org/jhl A. Al-Jubury1 ,Y.Duan1, P.W. Kania1, E.S. Tracz2, A. Bygum3,4, L.v.G. Jørgensen1, P. Horák5 and K. Buchmann1 Research Paper 1Laboratory of Aquatic Pathobiology, Department of Veterinary and Animal Sciences, Faculty of Health and Cite this article: Al-Jubury A, Duan Y, Kania Medical Sciences, University of Copenhagen, Stigbøjlen 7, DK-1870 Frederiksberg C, Denmark; 2Department of PW, Tracz ES, Bygum A, Jørgensen Lv.G, Horák Dermatology, Aarhus University Hospital, 5000 Aarhus, Denmark; 3Department of Clinical Genetics, Odense P, Buchmann K (2021). Avian schistosome University Hospital, 5000 Odense, Denmark; 4Clinical Institute, University of Southern Denmark, 5000 Odense, species in Danish freshwater lakes: relation to 5 č biotic and abiotic factors. Journal of Denmark and Department of Parasitology, Faculty of Science, Charles University, Vini ná 7, CZ-12800 Prague, Helminthology 95,e22,1–11. https://doi.org/ Czechia 10.1017/S0022149X21000122 Abstract Received: 4 February 2021 Accepted: 10 March 2021 Due to the increased prevalence of human infections with bird schistosome larvae (cercarial dermatitis) associated with bathing in Danish lakes, a nationwide survey of infected inter- Keywords: mediate host snails was conducted in 2018–2020. Pulmonate snails (10,225 specimens) Trichobilharzia; avian schistosomes; cercarial dermatitis; swimmer’s itch; pulmonate snails were collected from 39 freshwater lakes (in the four major geographic regions in Denmark) and subjected to shedding. Released schistosome cercariae were isolated and identified by Author for correspondence: polymerase chain reaction and sequencing whereby Trichobilharzia regenti, Trichobilharzia A.
    [Show full text]
  • From Challenges to Opportunities – Climate Adaptation in Danish Municipalities
    Faculty of Natural Resources and Agricultural Sciences From Challenges to Opportunities – Climate Adaptation in Danish Municipalities Helene Albinus Søgaard Department of Urban and Rural Development Master’s Thesis • 30 HEC Sustainable Development - Master’s Programme Uppsala 2015 From Challenges to Opportunities - Climate Adaptation in Danish Municipalities Helene Albinus Søgaard Supervisor: Hans Peter Hansen, Swedish University of Agricultural Sciences, Department of Urban and Rural Development, Division of Environmental Communication Examiner: Cristián Alarcón Ferrari, Swedish University of Agricultural Sciences, Department of Urban and Rural Development, Division of Environmental Communication Credits: 30 HEC Level: Second cycle (A2E) Course title: Independent Project in Environmental Science - Master’s thesis Course code: EX0431 Programme/Education: Sustainable Development - Master’s Programme Place of publication: Uppsala Year of publication: 2015 Other maps and/or images: (1) Photo p. 47, Flooding in Istedgade, Copenhagen 2011. Photographer: Anne Christine Imer Eskildsen, published with permission from copyright owner. (2) Water texture background in Figure 5 p. 43, open source from Flickr, for link click here, or see Reference list, Pictures, Flickr Online publication: http://stud.epsilon.slu.se Keywords: Climate Adapation, Organizational Learning Theory, Advocacy Coalition Framework, Innovative Practices, and Sustainable Development Sveriges lantbruksuniversitet Swedish University of Agricultural Sciences Faculty of Natural Resources and Agricultural Sciences Department of Urban and Rural Development Page 1/105 Abstract The increasingly dense and paved cities often situated in coastal areas, are challenged by climate change that intensifies damages to urban infrastructure. Through a theoretical framework combining Advocacy Coalition Framework with organizational learning theory of ‘Ba’, the public knowledge creation processes on climate adaptation in Danish municipalities are analyzed in an empirical study.
    [Show full text]
  • Iodine, Inorganic and Soluble Salts
    Iodine, inorganic and soluble salts Evaluation of health hazards and proposal of a health-based quality criterion for drinking water Environmental Project No. 1533, 2014 Title: Editing: Iodine, inorganic and soluble salts Elsa Nielsen, Krestine Greve, John Christian Larsen, Otto Meyer, Kirstine Krogholm, Max Hansen Division of Toxicology and Risk Assessment National Food Institute, Technical University of Denmark Published by: The Danish Environmental Protection Agency Strandgade 29 1401 Copenhagen K Denmark www.mst.dk/english Year: ISBN no. Authored 2013. 978-87-93026-87-2 Published 2014. Disclaimer: When the occasion arises, the Danish Environmental Protection Agency will publish reports and papers concerning research and development projects within the environmental sector, financed by study grants provided by the Danish Environmental Protection Agency. It should be noted that such publications do not necessarily reflect the position or opinion of the Danish Environmental Protection Agency. However, publication does indicate that, in the opinion of the Danish Environmental Protection Agency, the content represents an important contribution to the debate surrounding Danish environmental policy. Sources must be acknowledged. 2 Iodine, inorganic and soluble salts Content CONTENT 3 PREFACE 5 1 GENERAL DESCRIPTION 6 1.1 IDENTITY 6 1.2 PRODUCTION AND USE 6 1.3 ENVIRONMENTAL OCCURRENCE AND FATE 7 1.3.1 Air 7 1.3.2 Water 7 1.3.3 Soil 8 1.3.4 Foodstuffs 10 1.3.5 Bioaccumulation 11 1.4 HUMAN EXPOSURE 11 2 TOXICOKINETICS 15 2.1 ABSORPTION 15
    [Show full text]
  • Invitation Collaborate with Strong Students
    Invitation Collaborate with strong students - an easy and effective route to ideas and future employees Roskilde University 1 "As a ‘university based in reality’ we Welcome believe that RUC's primary duty is to engage in innovative collaborations with actors outside the realm of the university, who wish to contribute to creating the learning, knowledge and problem solving that can move society forward". 2 Welcome Roskilde University prioritises its engagement with reality. Our 9,000 students spend half of their studies carrying out projects. Many of these projects are implemented in close cooperation with private companies, government agencies and interest groups. This large volume of projects means that our students make an enormous difference in many places. If you are not already working with some of our students, we hope you will consider it. It can provide ideas and perspectives that you can use in the organization of your work. In product development. And for your bottom line. We also know that many of our graduates return to one of the companies they have worked with as students. This means that there can also be a long-term benefit. Be sure to read the folder. If you find it interesting, we would be delighted to hear from you. Hanne Leth Andersen Rector 3 Get fresh insights and inspiring ideas from those who may become your future employees RUC's 9,000 students work in a wide range of technology, arts, social and natural sciences. The following pages contain examples of some of the issues they work with. If you have other questions that might be relevant topics for a collaboration with your enterprise, you can send a proposal to [email protected].
    [Show full text]
  • Organic Foods in Danish Municipal School Food Systems – a Multistakeholder Analysis of Available Evidence on Constraints and Perspectives
    Organic foods in Danish municipal school food systems – a multistakeholder analysis of available evidence on constraints and perspectives Bent Egberg Mikkelsen & Tenna Doktor Olsen Abstract Previous studies have shown that organic supply and healthy eating initiatives in school food services share common features. Both types involves changes in supply, the collaboration of a number of different stakeholders and both include a physical food part as well as a non physical symbolic aspect. Studies have shown that introducing organic food in public food systems seems to affect the nutritional profile of the food service and anecdotal evidence suggest that organic supply forces food services to rethink menus leading to healthier menus and that introduction of organic foods often leads to adoption of a food & nutrition policy. The explanation might be that simply developing “food strategy” leads to a raise of awareness in school food services in such a way that both organic food and healthy eating tends to favor and that the notion of organic food and health eating in the minds of the decision makers is perceived as two sides of the same coin. Thus organic food supply and healthier food service seems to thrive in a symbiotic association and it appears that organic food seems to possess a “health improvement” potential that fits well with the prevailing ambitions that exists in many countries of making school settings for healthier eating initiatives. This paper studies the case of Danish school food service. Food service in Denmark follow the same trajectory as in many other countries where school food services increasingly are being implemented on a self service voluntary market based basis.
    [Show full text]
  • The Role of Pedestrian Safety in the Municipal Trac Safety Planning
    © Aleks Magnusson The Role of Pedestrian Safety in the Municipal Traffic Safety Planning When Maintenance Becomes Safety Camilla Lønne Nielsen & Sara Merete Kjeldbjerg Jensen Mobilities and Urban Studies, 2021 Master Thesis R E P O T R T E N D U T S Department of Architecture, Design & Media Technology Mobilities and Urban Studies Rendsburggade 14 9000 Aalborg https://www.create.aau.dk/ Title Abstract: The Role of Pedestrian Safety in the This thesis is an investigation of to Municipal Traffic Safety Planning which extent 18 of the biggest municipal- ities in Denmark focus on pedestrians Subtitle in their traffic safety planning, both in When Maintenance Becomes Safety terms of pedestrian accidents in general Project and solo accidents. This is primarily Master thesis, 4th semester investigated through the study of the 18 municipalities’ traffic safety plans, Project duration as well as possible pedestrian strategies. February 2021 – May 2021 However, interviews have likewise been used, since this method makes it possi- Authors ble to ask clarifying questions and ac- Camilla Lønne Nielsen quire knowledge that might not have Sara Merete Kjeldbjerg Jensen been possible to get by reading. The definition of a traffic accident does not Supervisor include solo accidents with pedestrians, Harry Lahrmann why these are not currently included in the official statistics, which the munici- Co-supervisor palities base their traffic safety plans on. Claus Lassen For this reason, there is not much focus on solo accidents with pedestrians, and to a low extent on other pedestrian ac- cidents. It has become clear that pedes- trian safety, when talking about solo accidents, to a great extent is a matter Circulation: 2 of the daily maintenance, therefore we Total pages: 80 recommend e.g.
    [Show full text]
  • Sider Fra 0524F01 Fourth Empirical Approach to Value Co-Creation In
    Roskilde University Danish Case-Studies Report Case study report. Case studies WP6: Denmark. [E-bro, Mind your own Business, Grennesminde, Cycling without Age, ByBi] Fuglsang, Lars; Hansen, Anne Vorre; Scupola, Ada Published in: Empirical approach to value co-creation in public services: structural transformations Publication date: 2019 Document Version Publisher's PDF, also known as Version of record Citation for published version (APA): Fuglsang, L., Hansen, A. V., & Scupola, A. (2019). Danish Case-Studies Report: Case study report. Case studies WP6: Denmark. [E-bro, Mind your own Business, Grennesminde, Cycling without Age, ByBi]. In Empirical approach to value co-creation in public services: structural transformations: EU-H2020 Co-VAL, Deliverable 6.1 (pp. 197-285). European Commission. General rights Copyright and moral rights for the publications made accessible in the public portal are retained by the authors and/or other copyright owners and it is a condition of accessing publications that users recognise and abide by the legal requirements associated with these rights. • Users may download and print one copy of any publication from the public portal for the purpose of private study or research. • You may not further distribute the material or use it for any profit-making activity or commercial gain. • You may freely distribute the URL identifying the publication in the public portal. Take down policy If you believe that this document breaches copyright please contact [email protected] providing details, and we will remove access
    [Show full text]
  • Getting Started 2020/21
    A guide for new international students Roskilde University Getting St A guide art for new international ed students 2020/21 1 Contents 3 Welcome to Roskilde University (RUC) Moving to Denmark 4 Guides for new international students 6 Applying for a Residence Permit/Residence Document 8 Registration in Denmark 10 Accomodation 12 Living in Denmark 14 Working in Denmark 15 Transportation Starting at RUC 17 Introduction to RUC 18 Practical Study Information 20 Practical matters when starting at RUC 23 Administration and Services 24 Facilities on Campus 25 Student Clubs and Associations 27 Contact Information and Campus Map Welcome Welcome Welcome to Roskilde University (RUC) It is our pleasure to welcome you as one of more than 500 international students who Roskilde University (RUC) receives this year. Located in beautiful green surroundings, close to the historic city of Roskilde and just around 20 minutes by train from central Copenhagen, RUC ofers an international study and learn- ing environment. 9000 students are enrolled at RUC. About 9 % of these are international students. Roskilde University is often abbreviated to RUC according to its former name: Roskilde Univer- sity Centre. Since its foundation in 1972, the university has focused on new ways of learning, by breaking with traditional educational thinking and practice to develop a unique model for educational principles. The staf at RUC is here to help you, if you have any questions about study-related or practical matters. We hope you will enjoy your studies at RUC and your experience as a student in Denmark. Wishing you all the best! RUC International Education and Mobility Updates from RUC concerning COVID-19 The information ofered in this edition of ‘Getting Started’ may not be completely up to date.
    [Show full text]
  • Danish Municipalities and Their Usage of Social Media Technologies a Multiple Case Study Regarding Social Fraud
    DANISH MUNICIPALITIES AND THEIR USAGE OF SOCIAL MEDIA TECHNOLOGIES A MULTIPLE CASE STUDY REGARDING SOCIAL FRAUD MASTER THESIS AUTHOR SUPERVISOR CHRIS MUNK Helle Zinner Henriksen CAND.MERC.IT (E-BUSINESS), SEPTEMBER 15th 2017 Copenhagen Business School, Department of IT Management CHARACTERS COUNT 119.216 PAGES (61) 73 ABSTRACT PURPOSE: The purpose of this thesis is to conduct research on how social media are used by the Danish municipalities as a tool in cases of social fraud. As this is a highly debated area in Denmark, which affects most of the Danish population, this subject is considered extremely interesting to research. AIM: The aim of this thesis is that the study should explore and illuminate the complexities of how the Danish municipalities use social media. The focus will be on the case handling of citizens who try to receive social benefits that are not justified. In addition, the goal is to find out the legislation in this area. One thing is what the media and the municipalities say are being done, but how is the legislation and the guidelines in this area. DESIGN: This thesis is written after an interpretivism philosophy as well as an inductive approach. A literature review has been created that brings together the existing relevant literature on the subject, the use of social media as a tool to examine social fraud in the Danish municipalities. Thus, it has created a framework as well as theoretical tool, which is used later to discuss the collected empirical data. This thesis acquires a mono method qualitative methodological approach, as the primary data is collected through one semi-structured interview with four different municipalities.
    [Show full text]
  • Surveillance in the Digitalized Public Sector
    Surveillance in the Digitalized Public Sector A studyA of stud Thirdy of-Party TPT Tracking on Danish on Danish Public Public Domains Web Pages Master Thesis (Kandidatspeciale) – CKOMO1045E Date: 15/05/2020 Contract no. 15530 Line of Study Cand.merc(kom) - 2020 Rene Meier - 101428 Name - Student ID Teis Lebeck - 101038 Supervisor Nanna Bonde ThyLstrup Censor Number of Tabs 272.639 Number of Pages 120 0 Danish title: ”Overvågning i den Digitaliserede Offentlige Sektor” Abstract Formål: De offentlige sektorer bliver verden over i højere grad digitaliseret med det formål at kunne tilbyde mere effektive, brugervenlige og nemt tilgængelige ydelser. I forlængelse heraf er den danske offentlige sektor meget fokuseret på digital forvaltning med målet om at blive en ledende aktør inden for digitaliserede offentlige ydelser. Det politiske pres for at opnå dette mål kræver dog brugen af private teknologiske kompetencer og ressourcer i form af IT-infrastrukturer (Third-party services). Det offentliges brug af disse kompetencer og ressourcer kan medføre en negativ påvirkning af borgernes privatliv, fordi private organisationers formål er at profitoptimere, hvilket også afspejles i deres brug af tredjeparts overvågning (Third-party tracking). Tredjeparts overvågning kombineret med danske borgere, som er nødsaget til at være online for at modtage disse ydelser, kan i sidste ende påvirke privatlivet negativt. Formålet med vores afhandling er derfor at undersøge niveauet af tredjeparts overvågning på offentlige danske hjemmesider ved at kortlægge det eksisterende økosystem af de tredjeparter som overvåger. Dette bidrager til en identifikation og forståelse af de underliggende faktorer i økosystemet, samt hvordan tredjeparts overvågning kan påvirke privatlivet negativt. Teori: Den teoretiske tilgang for vores afhandling er en redegørelse for relevante koncepter inden for arenaen for tredjeparts overvågning i den danske offentlige sektor, hvor vi herved bidrager med en forståelse af de omkringliggende koncepter.
    [Show full text]