PROPERTY GUIDE – WELCOME TO OUR HOME! We hope you enjoy your stay here and enjoy what London has to offer.

Keys/Access to the property The plastic key fob opens the main entrance doors to the building (Marvell Court) and to the door to the 5th floor. Use the key to open the door to the flat.

There is a key in the door to the balcony – you are very welcome to use the balcony but please don’t remove the key.

To lock both the flat door and the balcony door, you need to lift up the handle and turn the key clockwise at the same time. Neither door locks automatically on shutting – must be manually locked. Please ensure you manually lock doors when leaving property and at night.

PLEASE BE CAREFUL NOT TO LOSE THE KEYS OR LOCK THEM IN THE PROPERTY.

Particular requests and information about the When having a shower or cooking turn on the ‘Fan Boost’ – the property switch for this is found in kitchen next to toaster.

But remember to turn this off afterwards to save power and prolong the life of the fan.

The fan is essentially silent so you won’t know it’s on – but it is!

There is a heated towel dryer in the bathroom. To use this, there is a console outside of the bathroom door next to the light switch. Press the ‘eco’ button and it will be on a timer and switch itself off after a couple of hours. If you don’t use the eco button it will stay turned on until you turn it off – please remember to switch it off if you do this. Basic House Rules No Smoking – No Pets Allowed – No Partying or Loud Noises Keep the place clean and tidy – no dirty dishes left over please

Please do not leave dirty cutlery/cooking utensils directly on kitchen work-top as it will stain. Please use surface protectors provided which are permanently placed on work-top.

Please do not chop/cut food directly on kitchen work-top as it will damage work-top. Please use chopping boards provided (in

drawers).

Please do not place hot pots/pans/trays directly onto kitchen work- top as it will damage work-top. Please use surface protectors provided which are permanently placed on work-top and metal pan rack (in cupboard).

Please leave the throw on the sofa.

WIFI Network Name BTHub6-F9CW Password DqJ9NUCcuUTc Where is the modem kept By the window in the living room

How the heating & hot water Central heating: system works The is a thermostat on the wall in the living room. To turn the heating on press the ‘up’ arrow until the thermostat shows the desired temperature. There will be a little click and a fire symbol will appear when the heating comes on. To turn it off, press the ‘down’ arrow to reduce the temperature – the fire symbol will disappear when its off.

The radiators in the living room, hall and bedroom each have knobs for controlling the temperature in each room individually.

How the TV system works Remote controlled (if applicable) Waste disposal instructions Split waste into recyclable and non-recyclable. The recycling itself does not need to be separated into different types.

The main bin area is outside to the left of the main Marvell Court entrance. To access this you need the bin key, which is labelled and can be found to the left of the sink in the kitchen. PLEASE RETURN THE BIN KEY TO THIS LOCATION AFTER USE AND BE CAREFUL NOT TO LEAVE IT IN THE BIN ROOM DOOR.

Checkout process If not already agreed, someone will contact you to agree the checkout time. We try to be flexible however if we have guests coming early then we may require checkout before 11:00

Where to find some key items:

Hairdryer In large chest of drawers in the bedroom

Boiler & thermostat Boiler in store cupboard in hall, where the washing machine is (but you shouldn’t need to touch the boiler).

Thermostat is on the living room wall (see above info on how to use the heating). Washing machine In the store cupboard in hall.

LOCAL AREA INFORMATION

Full Property Address 23 Marvell Court, Rosenburg Road, London, W3 8FX

Nearest Transport Links & Acton Town Underground Station (7 mins walk) servicing Piccadilly Directions to the Property line (dark blue) and (green). Station has disabled access/lift. – Take Westbound trains direct to South Kensington (museums), Piccadilly, Leicester Square, Covent Garden etc. Eastbound trains go direct to (~ 25-30 mins from station)

South Acton Overground (7 mins walk, orange line) – Overground trains Westbound for Camden, Hampstead, Highbury and Islington and fashionable East End (Dalston, Hackney etc).

We recommend downloading the City Mapper App to find the best routes around London. Type in ‘Rosenburg Road’ for the location of the flat.

Nearest grocery shops & Sainsbury’s local – Palmerston Road (next to South Acton pharmacy overground) – 5 mins walk

Sainsbury’s local – Lane (between Acton Town tube station and North Circular Road) – 10 mins walk

Nearest pharmacy – on Gunnersbury Lane (near to Acton Town tube station and the Sainsbury’s local)

Nearest large supermarkets: 1) Sainsbury’s – Essex Place – 18 mins walk / 7 mins drive (close to Park tube station on District Line) 2) Morrison’s – Acton High Street – 12 mins walk / 6 mins drive

Recommended local Pizza and Drink – good value tasty pizza restaurant on restaurants, cafes or places Gunnersbury Lane next to Acton Town tube station - <10 mins walk to go out from flat

There are a couple of options for fast food on this stretch of Gunnersbury Lane between Acton Town and North Circular Road such as the fish and chip shop.

For a good selection of cafes, restaurants and pubs head to Chiswick High Street – an easy 20 min walk south of the flat or 7 mins in a taxi. Devonshire Road and around Turnham Green tube station have good independent cafes and restaurants. There are also multiple chains such as Byron (burgers), Nandos, Bill’s, Pizza Express, Franco Manca, Jackson and Rye and Pho. We particularly enjoy getting an Italian gelato from Oddono’s ice cream parlor.

The Bollo Pub on Bollo Lane (10 mins walk) is a good local pub which serves food.

Parking Options There is no official parking space with the flat and much of the area has residents only parking enforced. However, Rosenburg Road, Hanbury Road and the section of Bollo Bridge Road immediately next to our building are unrestricted parking – though it is often difficult to find a space.

Weekends tend to be unrestricted parking everywhere – but always check the signs. Taxi company No specific recommendations as not used personally. Options include West Cars on 0208 992 0000 and there is a mini cab office next to Acton Town Underground Station. Emergencies Call ‘999’ for emergency service for Fire, Ambulance, Police

AMENITIES & OPERATING INSTRUCTIONS

GENERAL ITEMS

ITEM LOCATED OPERATING INSTRUCTION Washing machine In storage cupboard in hall

Dryer In chest of drawers in bedroom

Clothes dryer In storage cupboard in hall next to washing machine Iron & board In storage cupboard in hall next to washing machine Sofa bed In living room Baby cot Not available Extra blankets In fitting wardrobes in bedroom Extra pillows In fitting wardrobes in bedroom Extra duvets In fitting wardrobes in bedroom Smoke alarm In kitchen Carbon monoxide - Fire extinguisher -

Fuse box In storage cupboard next to washing machine Adaptor plugs -

KITCHEN ITEMS

ITEM LOCATED OPERATING INSTRUCTION

Oven & Hob In kitchen

Electrolux

Microwave In kitchen

Electrolux Toaster In kitchen Kettle In kitchen Coffee machine In kitchen Dishwasher In kitchen Electrolux

CLEANING EQUIPMENT & SUPPLIES

Cleaning Equipment

ITEM LOCATED Vacuum Cleaner and In storage cupboard in hall (not the one with the washing Model machine, the other one) Vacuum Cleaner Bags Under kitchen sink Bucket & Mop In storage cupboard with washing machine Dustpan and Brush Under sink Clothes, Sponges & Under sink Wipes Rubber Gloves Under sink

Cleaning Products & Supplies

ITEM LOCATED Bin Bags Under sink

Toilet Roll In storage cupboard with washing machine Handsoap - Washing Up Liquid Under sink Dishwasher Tabs Under sink Dishwasher Rinse Aid NA Dishwasher Salt NA Wash Machine Products On top of washing machine Air Fresheners NA Floor Cleaner Under sink WC Cleaner Under sink Oven Cleaner Under sink Kitchen Cleaner Under sink General Purpose Cleaner Under sink Bath/Shower Cleaner Under sink Limescale Cleaner Under sink Window/Glass Cleaner Under sink Carpet Cleaner NA

HOUSEKEEPING INFORMATION

ITEM LOCATED Welcome Gift (if required) -

Linen Storage Chest of drawers in storage cupboard in hall, next to washing machine

Owner Linen (if provided Sealed under bed must be locked away)

Post Storage & We will arrange collection from the post box in main building Instructions entrance hall. No post will come to flat itself.

Specific info to take care - or be aware for this property