124 Mount Pleasant, Liverpool, Branch Closure Review Our Branch at 124 Mount Pleasant, Liverpool University, Is Closing in September 2019
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124 Mount Pleasant, Liverpool, Branch Closure Review Our branch at 124 Mount Pleasant, Liverpool University, is closing in September 2019. We know that the way our customers do their everyday banking is changing. To make sure we meet the future needs of our customers and local communities, we’re looking at how we can make changes. We’ll be investing in some branches to offer better branch and digital services and opening some new ones, but unfortunately this does mean closing some too. Following a careful and full review, we’ll be closing our Liverpool, University branch in September. How we made this decision Our decision to close this branch was made following a detailed analysis of: • how our customers are using the branch, including how this has changed • other ways our customers bank with us • assessment using local knowledge of alternatives available to customers, including proximity of our nearest branch • impact on our customers including those who may need additional support • whether we own or lease the branch building There are a number of other branches you can visit, the closest one is our branch at 2-12 Lord Street, Liverpool, L2 1TS. You can also use our new Liverpool city centre branch which is due to open later this year. This guide will tell you more about the review and our Partners will be happy to answer any questions in person. About the branch Opening times Address Monday 11.00 – 15.00 124 Mount Pleasant, Tuesday Closed Liverpool, L3 5UX 0 2 0 Wednesday 11.00 – 15.00 Cash machines Cash machines Deposit Branch Manager Thursday Closed inside the branch outside the branch Machines Sally Smallwood Friday 11.00 – 15.00 Saturday Closed Branch Tel Sunday Closed 01512 489 991 About our customers Age of our branch customers How has our customers’ use of the branch changed? Under 18 8% 2% 18 - 44 6% 23% 6% 29% decrease in the decrease in increase in 45 - 64 61% number of customers cash machine online and using counters withdrawals mobile banking 65+ How else doȅ they bank with TSB? Ǎᖦ่ੌ 95% 71% 5% 15% use another TSB branch use another TSB branch only use also use RURQOLQHŊPRELOHRU as well as Liverpool, University branch WKH3RVW2IĩFH® telephone banking Liverpool, University branch Continued overleaf TTSB13267_HiRes.pdfSB13267_HiRes.pdf 1 002/05/20192/05/2019 116:366:36 What about Business Banking customers? 2% 64% of branch customers use at least have business accounts one other TSB branch Your closest branch from 124 Mount Pleasant, Liverpool, is 2-12 Lord Street, Liverpool. b H e a ury Street aigh Street ird Street A5036 Kingsw y d et Rose Place Rokeby Stre Blackstock Street Boaler Street Comus Street Ro t ree et Paul St se Hill Greg Scotlan Waterloo Street s Upper Baker Street Pall Mall Richmond Row Shaw Street on Stre William Henry Haigh Street et John Oriel Street Road Naylor Street S Eaton Street St Anne StreetBirkett Street t re e t o r N t h College Street Walker Street Low Hill Salisbury Street Soho Street e Leeds Street FieldingStreet Christian Street Langsdal Great Howard Street Vauxhall Road Addison Street Phythian Street treet S Leeds Street Midghall Street s Carver Moss St 6 Street 3 Robert 0 Highfield Street Gibralt Brunswick Road 5 e A Byrom Street Erskine Street Old Hall Street Hall Old ar Row ar Bath Stree Marybon Lace Street New Islington Pall Mall St Hunter t Churchill Way Devon Street Kensington Gildart Street William Je et Hatton Garden t Trueman Street Craven Street Guelph Stree Rigby Stre North Prescot Street Low Hill ssop Way Johnson Street Fraser Street S Islington Edinburgh Road treet Norton Street t Bath Street Cheapside Renfrew Stree Bixt London Rd Princes Parade Vernon Street eth Street Teck Street Hall Lane New Quay London Road Daulby St erse Bridport Street Hart Stree Pembroke Place y (M y T a u t w Lord Nelson Street e n t ns n e e e Gill Street l u ) Dale Street Lime Street Princes Parade Crown Street Q mbroke Stre TempleTTe Street Pe e RussellRussRu Street PrincesPPrPri Street m wn ri ple Street nnce Roe Street GreatGreG Newton Street St ss sSs S rree S ee aat et t I tr r NNe r Lime Street ll ell St ® ew v t TSBVictoriaVic Street to i 5 mile – Post Office , n n 0. 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Fee £0 iv m Street Rice Stree Street t L Forrest Street ete Berry Street t e tre Park Lane Pilgri m S Upper Frederick Stree a Falkner Wappin Rodney Street Hope Blackburne Plac Chatham Stree Kent Street Crown Street rnwallis Street e Falkner Street Co Grove Street l Grenville StreetBailey Sout Street t Great George Street Gower Street Cornhil g Nelson Street Hurst St h reet Catharine Street Gambier Terrace Canning Street Percy Street t Upper Pitt Stre Up Wapping per Frederick Str Huskisson Street Kingsley Road Keel Wharf Hope Street Kings Dock Stree St James Street et Kings Parade Blundell Street eet Huskisson Street Jamaica Street Egerton Street Kitchen Street Upper Parliament Street Bridgewater Street Selborne Street tkinson Street Upper HamptonStreet Wa Princes Road Granby Street Mulgrave Street Norfolk Street Upper Selborne Street Flint Street C New Bird Street h a Hampton Street l Greenland Street o Upper Stanhope StreetEmerson Street n B Carter Street lu Rosebery Street e e r f i e S l Corinto Str Halftide Wharf d tr Parliament Street Eversley Street Granby eet s Win S t Ki r ee ds e S n P Dexter Street TSB TSB Branch 3RVW2IĩFH® plus Cash Machine Cash Machine Closest branch Opening times How can I get there? 2-12 Lord Street, Monday 09.00 - 17.00 • ,WňVŊPLOHVIURPRXU8QLYHUVLW\/LYHUSRROEUDQFK Liverpool, Tuesday 09.00 - 17.00 • That’s about an 15 minute drive L2 1TS Wednesday 09.00 - 17.00 Thursday 09.00 - 17.00 • And 14 minutes on the bus This branch has level access. Friday 09.00 - 17.00 • Or a 15 minute walk <RXFDQĩQGRXWPRUHLQIRUPDWLRQ Saturday 09.00 - 13.00 at tsb.co.uk/help-and-support All distances quoted are approximate, based on the Sunday Closed postcode shown. Other ways to bank with us Personal Banking customers Business Banking customers Click Tap Call Click Call tsb.co.uk Mobile 0345 975 8758 tsb.co.uk/business 0345 835 3858 Banking App ,I\RXňUHQRWDOUHDG\UHJLVWHUHGZLWKXVIRURQOLQHEDQNLQJ\RXFDQĩQGRXWPRUHDWtsb.co.uk Or if you would like more guidance, our Partners are holding ‘Get me started’ appointments in branch. They will be able to help you register for and XVHŊRQOLQHPRELOHDQGWHOHSKRQHEDQNLQJ-XVWJLYHXVDFDOORUFRPHLQWREUDQFKWRĩQGRXWPRUHDQGERRN\RXUVSRW Continued overleaf TTSB13267_HiRes.pdfSB13267_HiRes.pdf 2 002/05/20192/05/2019 116:366:36 Your closest Post Office® Address Opening hours <RXUFORVHVW3RVW2IĩFH® is about 0.4 miles from our Liverpool University 1-2 Allsop Arcade, Monday 08.00 - 19.00 EUDQFK$VDSHUVRQDOEDQNLQJFXVWRPHU\RXFDQXVHPRVW3RVW2IĩFHVWR Brownlow Hill, Tuesday 08.00 - 19.00 • withdraw money Liverpool, Wednesday 08.00 - 19.00 • check your balance Merseyside, Thursday 08.00 - 19.00 L3 5TX Both personal and business banking customers can also: Friday 08.00 - 19.00 • pay in cash and cheques to your account Saturday 08.00 - 19.00 Sunday 09.00 - 19.00 3RVW2IĩFH® details correct at time of print. Visit SRVWRIĩFHFRXNEUDQFKĩQGHU for more information. 3RVW2IĩFH® is a registered trademark of Royal Mail. Terms used in this document Terms 'HĩQLWLRQ Everyday banking Customers making use of in-branch services such as cash and cheque deposits, as well DVŊFDVKŊZLWKGUDZDOV Digital services This includes internet banking through our website, as well as mobile banking through our mobile app. Partners TSB employees who work in partnership with our customers. Customers using the counter Customers using the counter to deposit or withdraw cash and cheques.