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Interview “WBT Zet België in De Kijker” Afgiftekantoor Aalst 1 V.U.: R. Willaert Hanswijkstraat 23 N° 440 B-2800 Mechelen Verschijnt 16x per jaar 14 februari 2020 Erkenningsnr. P902038 HIGH TIME FOR HAPPY TIMES! Interview “WBT zet België in de kijker” Pierre Coenegrachts (Wallonië België Toerisme) p. 10-11 © Gerrit oOp de Beeck DOSSIER > MICE BELGIUM p. 14-16 DOSSIER > DOSSIER ZOMER DEEL II p. 22-28 DOSSIER > TURKIJE p. 33-35 Escape to the new oasis destination of Crete LUXURIOUS SUITES 2 MICHELIN-STARRED UNIQUE SEA FRONT & VILLAS CONSULTANT CHEF RESORT Radisson Blu Beach Resort, Milatos, Crete Milatos, Lassithi 72400, Crete, Greece Tel: +30 28410 65000, Fax: +30 28410 81300 [email protected] [email protected] radissonblu.com/resort-milatos RadissonBlu_NLFR.indd 1 30/01/19 14:08 EDITO INHOUD Coverfoto: Circuit van Spa-Francorchamps Anti-trust © Shutterstock Het nieuwe jaar is amper een maand oud en Actualiteit 2-8 allerlei nieuwe opportuniteiten presenteren Oceania Cruises: “De gasten zijn ons verhaal” 9 zich al op onze markt. Straks komen – nog vóór Coverinterview: de zomer – enkele Franse t.o.’s het Belgische Pierre Coenegrachts (Wallonië België Toerisme) 10-11 landschap verkennen in de slipstream van het Spaanse Wamos/Neckermann na het verdwijnen vorig jaar van Thomas Cook. 14-16 De bekende (traditionele) Franse t.o. FRAM wil zich op Franstalig België gaan oriënteren en ook Mondial Voyages (MV) – met zijn keybestemmingen Tunesië, Turkije en Egypte – wil zich met een Belgische entiteit en verantwoordelijke op onze tweetalige markt positioneren. Internationaal gaat ondertussen de consolidatiegolf op diverse terreinen – van © Tempoteam technologie tot luchtvaart – onverminderd © Gerrit Op de Beeck Dossier MICE Belgium 14-16 verder. Enkele jaren geleden stal Travelport Studiereis: Montclar, sneeuw onder de zon 17 zowat overal de show met zijn betalingsfiliale e-nett dat het nu ten gelde maakt via een TUI Experience Trip Ski 18-19 monsterdeal met Wex, het prominente Amerikaans financieel-technologisch bedrijf, - en dit Serie: Digitale Economie: mobile travel trends 2020 20 voor zo’n 1,7 miljard dollar. Ondertussen breken er cruciale maanden aan voor diverse airline groepen. IAG – de groep rond BA en Iberia – wacht op groen licht van én de Europese én Spaanse anti-trust overheden voor het binnenhalen van Air Europa (onderdeel van de familiale Globalia groep). Verder blijven vele vragen over hoe de nieuwe groep rond het Poolse LOT – net als LH 22-28 lid van de Star Alliance – zal omgaan met de Duitse vakantie airline Condor (de deal moet eind april afgerond zijn). Wat gebeurt er verder tegen eind mei met Alitalia na de zoveelste reddingsboei van de Italiaanse overheid nu Delta, na een 20% aandelenpakket van Latam binnengehaald te hebben, toch geïnteresseerd blijft in de nationale Italiaanse carrier (en zijn peperdure slots in Milaan). Opvallend in de marge van de Brexit-deal is hoe de Britse regering eind september geen hand uitstak naar de wankelende Thomas Cook groep, maar nu met Brits belastinggeld de carrier Flybe van de ondergang redt (niet toevallig verzorgt Flybe – electoraal interessant – meer dan © Caractère 80% van alle binnenlandse vluchten in de UK) en kan Europa – na de Brexit – niet meer ingrijpen. Dossier zomer 2020 (deel 2) 22-28 Overzicht: aanbod to’s 22-25 Ondertussen blijft het op het thuisfront uitkijken geblazen wanneer Triton, het Zweeds-Duits Zomer in de Franse Alpen 26 investeringsfonds, de goedkeuring krijgt van de Nederlandse en Belgische anti-trust overheid De veelkleurige schoonheid van Senegal 28 om Corendon en Sunweb onder één gemeenschappelijk dak te brengen. Ook de Chinese ex-grootaandeelhouder van Thomas Cook, Fosun, wil straks nog vóór de zomer Thomas Cook Cruises: recordaantal nieuwe cruiseschepen 30-31 als online portaal nieuw leven inblazen in de UK, terwijl de Turkse Anex-groep rond entrepreneur Neset Kockar, ijzersterk in Rusland ook dankzij o.a. de Intourist-overname, in Duitsland een nieuwe start neemt met de ex-T.C. filialen Bucher en Öger Tours. Dit alles tegen een wereldwijde achtergrond van dringende luchtvaart- en toerisme uitdagingen, zoals klimaatneutraliteit, vliegschaamte, klantendatagebruik, mobiliteitsproblematiek, CO2- uitstoot, vliegtuigbelastingen, LNG-cruiseschepen en bovenal keiharde internationale competitie waardoor op alle niveaus de prijsdruk (ook voor de eerdere succesvolle OTA’s), ondanks een continue consolidatiegolf, nog eerder toe- dan afneemt. Voor velen blijft de ultieme lakmoesproef in een nieuwe Europese ‘green deal’ nog altijd de realisatie van een Single European Sky project (SES) wat automatisch de milieuvriendelijkheid 33-35 © TUI van de luchtvaart zou verhogen en de emissie uitstoot dramatisch doen dalen! Dossier Turkije: overzicht aanbod to’s 33-35 Agenda 36 EDITO/INHOUD | Travel Magazine 440 | 14 februari 2020 | 1 ACTUA TRAVEL MAGAZINE TM-charter naar de Vakantiebeurs Vakdag De Vakantiebeurs in Utrecht was dit jaar aan haar 50ste editie toe en het leek alsof de standhouders de ganse dag in feeststemming waren. Vanaf de middag kon je overal op de beursvloer wel ergens van een receptie of een borrel genieten, al werd er door de organisatie bewust gekozen voor een aanpak met meer beleving. Op de Vakdag waren iets meer dan 12.000 bezoekers aanwezig en deze trok duidelijk meer studenten aan door de organi- satie van ‘Travel Talent’, waarbij de studenten contacten konden leggen met ervaren rotten uit de toerisme-sector. De deelnemers aan onze charter werden dan weer zeer gastvrij onthaald op de stand van Sunny Cars – met heerlijke barista-koffi e, stroopwafels, croissants en de aller- beste gevulde koeken – terwijl NMBS Internationaal voor de vlotte verplaatsingen en de tickets in Thalys Première De deelnemers aan de Vakantiebeurs-charter, gesponsord zorgde. De logistieke ondersteuning van onze charter- door NMBS Internationaal en Sunny Cars. © Maîtrise partners zijn van onschatbare waarde! VAKVERENIGING ABTO Nieuwjaarsreceptie Op 8 januari verzamelden zo’n 200 reisprofessionals zich in de b.House in Zaventem voor de jaarlijkse nieuwjaarsreceptie van ABTO, georganiseerd met de steun van Brussels Airlines en de Toeristische Dienst van de Dominicaanse Republiek. ABTO-voorzitter Luc Coussement blikte terug op een opmerkelijk 2019 en schetste de toekomst voor 2020. “2019 was in vele opzichten een opmerkelijk jaar, met het verdwijnen van Thomas Cook, de ruime aandacht voor het klimaat, en de nieuwe reiswet die haar eerste volle jaar in de praktijk erop heeft zitten. Het was een jaar waarin meer dan ooit de fl exibiliteit van het georganiseerde reizen op de proef werd gesteld, maar ook het jaar waarin we onze kracht hebben getoond,” aldus Luc Coussement. De ABTO Star ging dit jaar naar de Belgian Travel Summit. ABTO STAR Tijdens de Nieuwjaarsreceptie werd eveneens de ‘ABTO Star’ uitge- reikt. Na de erkenningen voor Geert Raes (Wings ’n Wheels) en Jean-Luc Hans (BT Tours) in 2018 en Pierre Fivet (VacanSoleil) in 2019, ging de ABTO Star dit jaar naar de Belgian Travel Summit, het gezamenlijk initiatief van de vak vereni- gingen VVR, UPAV, ABTO en CLIA. Heel wat bekend volk onder de aanwezigen! Anne-Sophie Snyers (UPAV), Koen van den Bosch (VVR), Ilse Meyers (ABTO) en Vinciane Jacquiez (CLIA) namen de prijs in ontvangst. De summit vond vorig jaar plaats in Ras al-Khaimah met de steun van Ras al-Khaimah www.jobs4tourism.be Tourism Authority (RAKTDA) [email protected] en Emirates. Tel 015 34 75 17 02 465 15 89 Als je dit icoontje bij een artikel ziet staan, kan je meer foto’s over het event of studiereis vinden op onze website www.travel-magazine.be/fotos 2 | Travel Magazine 440 | 14 februari 2020 | ACTUA ACTUA PRETPARKEN Natuur centraal in nieuwe 4D-Eftelingattractie ‘Fabula’ Pretpark De Efteling in Kaatsheuvel (Nederland) beschikt voortaan over een nieuwe attractie: Fabula. Die biedt een 3D-animatiefi lm met 4D-eff ecten in de zaal. Fabula, dat in de plaats komt van PandaDroom, telt ook een gloednieuw restaurant en een nieuwe speelzone. Het fi lmluik bestaat uit twee animatieprenten van elk acht minuten. “Voor de ontwikkeling van deze twee fi lms hebben we voor het eerst samengewerkt met de Britse animatie- studio Aardman”, zegt Peter Koppelmans, ontwerpcoördinator bij De Efteling. “Dankzij de combinatie van voor- en hoofdfi lm kan Fabula 1760 bezoekers per uur ontvangen. De naam verwijst naar een fabel: een verhaal van dieren met een moraal. Het thema ‘Natuur’ is niet alleen vertaald in het scenario, maar ook in de inrichting van het restaurant en de speelzone.” “De fi lm draait rond twee centrale fi guren: een stoere beer en een schattig eekhoorntje”, vult auteur-regisseur Steve Harding-Hill van Aardman Studios aan. “In het begin wil Peter Koppelmans (ontwerpcoördinator De Efteling), Steve Harding-Hill (auteur-regisseur Aardman Studios) de zelfzuchtige beer niet van het eekhoorntje weten. Op het einde neemt hij het in de en Melvin van Brakel (Food & Beverage Manager De Efteling) armen. In de preshow leren bij de twee hoofdfi guren in de animatiefi lm. de bezoekers de personages kennen. In de hoofdfi lm maken ze de spannende belevenissen met alle eff ecten mee. De twee prenten zijn geknipt voor kinderen vanaf drie jaar tot de tienerleeftijd.” Fabula komt in de plaats van de attractie PandaDroom, die steeds minder bezoekers trok en na 17 jaar ook totaal verouderd was. Ook de setting van Fabula is compleet vernieuwd. Melvin van Brakel, Food & Beverage Manager De Efteling: “De capaciteit van het restaurant is met bijna de helft verhoogd tot 300 zitplaatsen. Het bestaat uit twee zones: een luik met wereldkeuken en de savannebar. Op een touchscreen maken de klanten hun keuze. Een buzzer geeft het signaal wanneer de bestelling klaar is.” Fabula betekent een investering van 3,5 miljoen euro. Het themapark trekt jaarlijks 5,4 miljoen bezoekers. De Efteling telt nu twee hotels (3 en 4 sterren) en twee vakantieparken (3 en 4 sterren) Een beeld uit de fi lm. © De Efteling met een totale capaciteit van 3.000 bedden.
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