Interview “Servir De Vitrine À La Belgique”

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Interview “Servir De Vitrine À La Belgique” Dépôt légal Aalst 1 E.R.: R. Willaert Hanswijkstraat 23 N° 440 B-2800 Mechelen Paraît 16 fois par an 14 février 2020 N° d’autorisation P902039 HIGH TIME FOR HAPPY TIMES! La revue professionnelle n°1 de l’industrie touristique en Belgique et au Luxembourg Interview “Servir de vitrine à la Belgique” Pierre Coenegrachts (Wallonie Belgique Tourisme) p. 10-11 © Gerrit oOp de Beeck DOSSIER > MICE BELGIUM p. 14-17 DOSSIER > DOSSIER ETE PARTIE II p. 22-28 DOSSIER > TURQUIE p. 33-35 Escape to the new oasis destination of Crete LUXURIOUS SUITES 2 MICHELIN-STARRED UNIQUE SEA FRONT & VILLAS CONSULTANT CHEF RESORT Radisson Blu Beach Resort, Milatos, Crete Milatos, Lassithi 72400, Crete, Greece Tel: +30 28410 65000, Fax: +30 28410 81300 [email protected] [email protected] radissonblu.com/resort-milatos RadissonBlu_NLFR.indd 1 30/01/19 14:08 EDITO SOMMAIRE Photo de couverture: Circuit de Spa-Francorchamps Antitrust © Shutterstock L’année nouvelle ne compte qu’un bon mois et voilà L’actu 2-6 qu’une sarabande de nouvelles opportunités se L’actu luxembourgeoise 8-9 présentent déjà à nous sur le marché. Interview de couverture: Bientôt – encore avant l’été – ce sera au tour de Pierre Coenegrachts (Wallonie Belgique Tourisme) 10-11 quelques tour-opérateurs français d'explorer le Avoriaz et Flaine avec Pierre & Vacances 12 paysage belge entraînés dans leur envolée par Economie digitale: Mobile Travel Trends 2020 13 l’espagnole Wamos/Neckermann comblant le vide laissé, depuis l’année dernière, par la défunte Thomas Cook. 14-17 FRAM, le réputé T.O. français de tradition mise sur le marché francophone belge alors que Mondial Voyages (MV) – avec ses destinations fl eurons que sont la Tunisie, la Turquie et l'Egypte veut se positionner avec son entité belge et un responsable à désigner, sur notre marché bilingue national. © Tempoteam © Gerrit Op de Beeck A l'international, l’ondée de consolidation déferle Dossier Meetings Industry Belgium 14-17 de plus belle sur diff érents terrains – de la technologie à l’aérien – et ce sans désemparer. Il y a quelques années d'ici, Travelport, qui fi t pratiquement partout la une avec sa fi liale de paiements e-nett, monnaie TUI Experience Ski Trip Innsbruck 18-19 maintenant sa mise en concluant un mega-deal avec Wex, cette fi ntech américaine de premier rang, et Montclar, la neige au soleil 20 ce, pour la somme de quelque 1,7 milliard de dollars. Entre-temps ce sont des mois cruciaux qui s’annoncent pour diff érents groupements aériens. IAG – le groupe entourant BA et Iberia – attend le feu vert des instances antitrust tant européennes 22-28 qu’espagnoles pour englober Air Europa (faisant partie du groupe familial Globalia). Au demeurant, on continue à se poser beaucoup de questions sur la manière dont le nouveau groupe lié au transporteur polonais LOT – membre tout comme LH de Star Alliance – se comportera vis-à-vis de la compagnie vacancière allemande Condor (l’accord devant être fi nalisé fi n avril). Il reste à savoir quel sera, par ailleurs, le sort réservé d’ici la fi n du mois de mai à Alitalia après l’énième bouée de sauvetage lancée par l’Etat italien, dès lors que Delta, après avoir acquis 20% de l’actionnariat de Latam, zyeute avec le même intérêt le transporteur national italien (avec ses slots très côtés et chers à Milan)? L’autre fait remarquable en marge du Brexit-deal, consiste à comprendre pourquoi le gouvernement britannique qui, fi n septembre dernier n’a fait aucun geste pour venir en aide au groupe Thomas Cook, © Caractère Dossier Eté (partie 2) 22-28 sauve actuellement de la faillite le transporteur Flybe (si ce n’est que Flybe – et c’est un enjeu électoral Aperçu de l’off re des T.O. 22-25 – assure plus de 80% de tous les vols domestiques au Royaume-Uni) sachant qu’après le Brexit l’Europe Un été dans les Alpes françaises 26 n’aura plus rien à y (re)dire. Sénégal, un régal 28 Plus près de chez nous, il s’agira d’ouvrir l’œil au moment où le fonds d’investissement germano- suédois Triton, recevrait l’approbation des instances néerlandaises et belges afi n de réunir Corendon Les nouveaux navires de croisières 30-31 et Sunweb sous un seul et même toit. En même temps, Fosun, l’ex grand actionnaire de Thomas Cook, est bien décidé à insuffl er avant l’été une nouvelle vie à Thomas Cook en tant que portail en ligne au Royaume-Uni, alors que le groupe turc Anex - dans l’entourage de l’entrepreneur Neset Kockar, avec sa redoutable force de frappe en Russie à la suite, entre autres, de la reprise d’Intourist, prend un nouvel envol en Allemagne en reprenant les ex-fi liales de T.C.que sont Bucher et Öger Tours. Et tout ceci se passe avec pour toile de fond mondiale des défi s lancés tant au niveau aérien qu’au tourisme tels que la neutralité climatique, la honte de prendre l’avion, l’utilisation des donnés clients, la problématique de la mobilité, les émissions CO2, les taxes sur les avions, le bateaux de croisières au gaz naturel liquéfi é et surtout l’impitoyable concurrence internationale qui ne fait qu’accroître plutôt que diminuer la pression sur les prix (même pour les OTA au succès confi rmé) et ce malgré tous les eff orts 33-35 © TUI produits au niveau des consolidations. Dossier Turquie 33-35 Nombreux sont ceux qui pensent qu’au fi nal le test de vérité décisif pour un nouveau ‘green deal’ Aperçu de l’off re des T.O. 33-35 européen dépendra toujours et encore de la mise en œuvre du programme du Ciel unique européen (SES) ce qui amenderait automatiquement l’impact écologique de la navigation aérienne et réduirait Agenda 36 d’emblée les émissions! EDITO/SOMMAIRE | Travel Magazine 440 | 14 février 2020 | 1 L’ACTU TRAVEL MAGAZINE Charter TM au Vakantiebeurs à Utrecht Le Vakantiebeurs à Utrecht en était cette année à sa 50e édition et les exposants l’ont montré en adoptant une approche festive tout au long du salon. Dès midi, il était possible d’assister à une réception ou un cocktail, tandis que l’organisation du salon avait opté pour une approche off rant davantage d’expériences. Lors de la journée profes- sionnelle, le Vakdag, quelque 12.000 visiteurs ont foulé les allées du salon et a pu attirer davantage d’étudiants grâce à l’organisation de ‘Travel Talent’, une plateforme via laquelle les étudiants pouvaient entrer en contact avec des experts du secteur du tourisme. Les participants au charter ont été gracieusement accueillis sur le stand de Sunny Cars – qui avait préparé un café, des croissants et les meilleurs pains au chocolat. SNCB International a de son côté assuré un transport Les participants au charter pour le Vakantiebeurs, confortable en Thalys Première. Ce soutien logistique sponsorisé par SNCB International et Sunny Cars. © Maîtrise assuré par nos partenaires du charter est inestimestable! ASSIOCIATION PROFESSIONNELLE Réception de Nouvel An de l’ABTO Le 8 janvier, quelque 200 professionnels du voyage se sont rassemblés à la b.House à Zaventem pour la réception de Nouvel An de l’ABTO, organisée grâce au soutien de Brussels Airlines et de l’Offi ce de Tourisme de la République dominicaine. Luc Coussement, le président de l’ABTO, est revenu sur une année 2019 particulière et a dressé la vision d’avenir pour 2020. “Sur bien des points, 2019 a été une année particulière, avec notamment la disparition de Thomas Cook, l’attention accordée au climat, la nouvelle loi voyage qui termine sa première année complète d’entrée en application. C’était une année où la fl exi- bilité des voyages organisés a été mise à rude épreuve, mais également l’année où nous avons montré notre force,” déclarait Luc Coussement. L’ABTO Star est revenue au Belgian Travel Summit cette année. ABTO Star Durant la réception, l’ABTO Star à également été décernée. Après avoir consacré Geert Raes (Wings ’n Wheels) et Jean-Luc Hans (BT Tours) en 2018 et Pierre Fivet (VacanSoleil) en 2019, l’ABTO Star a été remise cette année au Belgian Travel Summit, l’initiative commune des associa- tions professionnelles que sont la VVR, l’UPAV, l’ABTO et la CLIA. Beaucoup de visages connus parmi les invités! Anne-Sophie Snyers (UPAV), Koen van den Bosch (VVR), Ilse Meyers (ABTO) et Vinciane Jacquiez (CLIA) ont récep- tionné la récompense. Le Summit s’est tenu l’an dernier à Ras al-Khaïmah et a pu être organisé grâce au soutien www.jobs4tourism.be de la Ras al-Kaïmah Tourism [email protected] Authority (RAKTDA) et d’Emirates. Tel 015 34 75 17 02 465 15 89 Si vous voyez cette icône à côté d’un article, c’est que vous pouvez retrouver davantage de photos d’un événement ou d’un voyage d’étude sur notre site web dans la rubrique Photos. 2 | Travel Magazine 440 | 14 février 2020 | L’AC TU L’ACTU SALON Salon réussi pour les Voyages Léonard Le week-end du 11 janvier, les Voyages Léonard ouvraient grand leurs portes à Barchon pour la 21e édition de leur traditionnel Salon des Vacances. Référence en région liégeoise, ce salon a pu rassembler quelque 150 exposants hôteliers, offi ces de tourisme, attractions touristiques et tour-opé- rateurs, venus de toute l’Europe. Comme chaque année, le salon fut un succès avec de (très) nombreux clients avides de conseils pour leurs prochaines vacances. Ils étaient en eff et plus de 8.000 cette année Pierre Coenegrachts (Wallonie Belgique Tourisme) encore à parcourir les allées du salon.
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