Colorado Local Exchange and Interexchange
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CLEAR RATE COMMUNICATIONS, INC. COLORADO TARIFF NO. 1 ORIGINAL PAGE 1 COLORADO LOCAL EXCHANGE AND INTEREXCHANGE TELECOMMUNICATIONS SERVICES TARIFF OF CLEAR RATE COMMUNICATIONS, INC. This Tariff List contains the descriptions, regulations, and rates applicable to the furnishing of service for local exchange and interexchange telecommunication services within the state of Colorado provided by Clear Rate Communications, Inc. This Tariff is on file with the Colorado Public Utilities Commission and copies may be inspected at Clear Rate Communications, Inc.’s principal office located at 555 S. Old Woodward, Birmingham, Michigan 48009, during normal business hours. Advice Letter No. 1 -- Issued: April 20, 2016 Effective: May 20, 2016 Issued by: Haran C. Rashes, General Counsel and Director of Legal and Regulatory Affairs Clear Rate Communications, Inc. 555 S. Old Woodward, Suite 600, Birmingham, Michigan 48009 CLEAR RATE COMMUNICATIONS, INC. COLORADO TARIFF NO. 1 ORIGINAL PAGE 2 TABLE OF CONTENTS Table of Contents ........................................................................................................................2 Check Sheet ................................................................................................................................4 Explanation of Symbols ..............................................................................................................5 Tariff Format ..............................................................................................................................6 1. Application of Tariff .............................................................................................................7 1.1 Applicable Services ...................................................................................................7 1.2 Availability ...............................................................................................................7 2. Definitions Applicable to Tariff .............................................................................................8 3. General Rules and Regulations ............................................................................................ 12 3.1 Use of Facilities and Services .................................................................................. 12 3.2 Liability of the Company ......................................................................................... 17 3.3 Minimum Period of Service ..................................................................................... 21 3.4 Flexible Pricing ....................................................................................................... 22 3.5 Payment for Service Rendered ................................................................................. 23 3.6 Access to Customer’s Premises ............................................................................... 28 3.7 Customer Complaints, Billing Disputes & Inquires .................................................. 28 3.8 Disconnection of Service ......................................................................................... 29 3.9 Additional Provisions Applicable to Business Customers ........................................ 31 3.10 Additional Provisions Applicable to Residential Customers ................................. 33 3.11 Allowances for Interruptions in Service ............................................................... 36 4. Connection Charges ............................................................................................................ 39 4.1 Connection Charge .................................................................................................. 39 4.2 Restoral Charge ....................................................................................................... 39 4.3 Moves, Adds, and Changes ...................................................................................... 40 4.4 Maintenance Visit Charge ....................................................................................... 41 5. Service Charges and Surcharges .......................................................................................... 42 5.1 General .................................................................................................................... 42 5.2 Telecommunications Service Provider Freeze Protection ......................................... 45 5.3 Telephone Surcharges.............................................................................................. 46 6. Local Exchange Service ...................................................................................................... 48 Advice Letter No. 1 -- Issued: April 20, 2016 Effective: May 20, 2016 Issued by: Haran C. Rashes, General Counsel and Director of Legal and Regulatory Affairs Clear Rate Communications, Inc. 555 S. Old Woodward, Suite 600, Birmingham, Michigan 48009 CLEAR RATE COMMUNICATIONS, INC. COLORADO TARIFF NO. 1 ORIGINAL PAGE 3 6.1 General .................................................................................................................... 48 6.2 Telephone Plan Tariff .............................................................................................. 50 7. Supplemental Services......................................................................................................... 51 7.1 Directory Assistance Services .................................................................................. 51 7.2 Operator Services .................................................................................................... 52 7.3 Directory Listing Service ......................................................................................... 54 8. Toll Services ....................................................................................................................... 58 8.1 General .................................................................................................................... 58 8.2 Nationwide Directory Assistance Service ................................................................ 58 9. Special Services and Programs ............................................................................................ 59 9.1 Call Tracing............................................................................................................. 59 9.2 Restriction Services ................................................................................................. 61 10. Special Arrangements .......................................................................................................... 64 10.1 Special Construction ............................................................................................ 64 10.2 Non-Routine Installation and/or Maintenance ...................................................... 66 11. Exchange Service Areas ...................................................................................................... 68 11.1 Exchange Areas ................................................................................................... 68 11.2 List of Exchange Areas and Local Calling Areas (“LCA”) ................................... 68 Advice Letter No. 1 -- Issued: April 20, 2016 Effective: May 20, 2016 Issued by: Haran C. Rashes, General Counsel and Director of Legal and Regulatory Affairs Clear Rate Communications, Inc. 555 S. Old Woodward, Suite 600, Birmingham, Michigan 48009 CLEAR RATE COMMUNICATIONS, INC. COLORADO TARIFF NO. 1 ORIGINAL PAGE 4 CHECK SHEET The Title Page and pages listed below are effective as of the date originally shown. Original and revised pages as named below comprise all changes from the original Tariff in effect on the date indicated on each page. Unless otherwise indicated, pages are effective May 20, 2016. Page Revision Effective Page Revision Effective Page Revision Effective 1-Title Original 31 Original 61 Original 2 Original 32 Original 62 Original 3 Original 33 Original 63 Original 4 Original 34 Original 64 Original 5 Original 35 Original 65 Original 6 Original 36 Original 66 Original 7 Original 37 Original 67 Original 8 Original 38 Original 68 Original 9 Original 39 Original 69 Original 10 Original 40 Original 70 Original 11 Original 41 Original 71 Original 12 Original 42 Original 72 Original 13 Original 43 Original 73 Original 14 Original 44 Original 74 Original 15 Original 45 Original 75 Original 16 Original 46 Original 76 Original 17 Original 47 Original 77 Original 18 Original 48 Original 19 Original 49 Original 20 Original 50 Original 21 Original 51 Original 22 Original 52 Original 23 Original 53 Original 24 Original 54 Original 25 Original 55 Original 26 Original 56 Original 27 Original 57 Original 28 Original 58 Original 29 Original 59 Original 30 Original 60 Original Advice Letter No. 1 -- Issued: April 20, 2016 Effective: May 20, 2016 Issued by: Haran C. Rashes, General Counsel and Director of Legal and Regulatory Affairs Clear Rate Communications, Inc. 555 S. Old Woodward, Suite 600, Birmingham, Michigan 48009 CLEAR RATE COMMUNICATIONS, INC. COLORADO TARIFF NO. 1 ORIGINAL PAGE 5 EXPLANATION OF SYMBOLS C To signify changed regulation D To signify discontinued rate or regulation I To signify increase M To signify matter relocated without change N To signify new rate or regulation R To signify reduction S To signify reissued matter T To signify a change in text but no change in rate or regulation Advice Letter No. 1 -- Issued: April 20, 2016 Effective: May 20,