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PAR Brink POS EMV Card Processor Configuration Guide Ii

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PAR Brink POS EMV Card Processor Configuration Guide Ii ParTech, Inc. 8383 Seneca Turnpike, New Hartford, NY 13413 | p. 800.458.6898 | www.partech.com EMV Card Processor Configuration Guide August 2019 — Revision 7 Publication Details Publication Details Copyright Copyright © 2016–2019 by PAR Technology Corporation, Inc. All Rights Reserved. This product and related documentation are protected by copyright and are distributed under licenses restricting their use, copying, distribution, and decompilation. No part of this product or related documentation may be reproduced in any form by any means without prior written authorization of PAR and any requisite licensors. Trademarks, Patents, etc. Brink, Brink POS, PAR, ParTech, and all of their respective logos are trademarks or registered trademarks of PAR Technology Corporation, Inc. PAR holds the following patents in the United States that pertain to the Brink POS software suite: 6,382,850; 6,871,325; 8,146,077. PAR may have other patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document. Except as expressly provided in any written license agreement from PAR, the furnishing of this document does not convey any license to these patents, trademarks, copyright, or other intellectual property. Microsoft® and Windows® are registered trademarks of Microsoft Corporation in the United States and other countries. Other product names may be trademarks or registered trademarks of their respective companies and are hereby acknowledged. Disclaimer This document is provided for informational purposes only. PAR makes no warranties, either expressed or implied, in this document. Information in this document is subject to change without notice. Risk of use and responsibility for the results of use of this document lie with the user. Revision History August 2016, Revision 1: Initial release. August 2016, Revision 2: Updated Features Matrix to include additional gateway/processor combinations. October 2016, Revision 3: Updated Features Matrix to include additional features supported by various gateways and processors. November 2016, Revision 4: Updated Features Matrix to indicate VeriFone Point Enterprise certification for First Data. August 2018, Revision 5: Redesigned Features Matrix, added PAR Pay section. July 2019, Revision 6: Updated Firewall Port and Exclusion Info. August 2019, Revision 7: Updated Features Matrix and details for PAR Certified Configurations, content formatting. PAR Brink POS EMV Card Processor Configuration Guide ii Table of Contents Table of Contents Introduction .......................................................................................................................... 1 Features Matrix for PAR Certified Configurations .................................................................................... 2 PAR Pay Setup ....................................................................................................................... 3 Payment Device ........................................................................................................................................ 3 Register ..................................................................................................................................................... 3 Tender ....................................................................................................................................................... 4 Layout ........................................................................................................................................................ 4 Credit Draft Options .................................................................................................................................. 4 Firewall Ports............................................................................................................................................. 5 Whitelist .................................................................................................................................................... 5 Gateway Middleware Installation .......................................................................................... 6 Datacap (Mercury) .................................................................................................................................... 6 Datacap US EMV ................................................................................................................................................... 7 Datacap Canadian EMV ...................................................................................................................................... 13 PAX POSLink (Heartland) ......................................................................................................................... 20 TenderRetail Merchant Connect Multi (MCM) ....................................................................................... 22 Settings Editor Configuration ............................................................................................... 24 Payment Device ...................................................................................................................................... 24 Datacap US EMV and Datacap Canadian EMV ................................................................................................... 24 PAX POSLink ........................................................................................................................................................ 26 TenderRetail MCM .............................................................................................................................................. 27 VeriFone Point (Classic and Enterprise) .............................................................................................................. 28 Register ................................................................................................................................................... 30 Tender ..................................................................................................................................................... 31 Layout ...................................................................................................................................................... 32 Credit Draft Options (PAX POSLink and VeriFone Point Only) ................................................................ 33 Save and Publish ..................................................................................................................................... 34 Register Setup ..................................................................................................................... 35 Taking Credit Card and Debit Card Payments ....................................................................... 37 PAR Pay ................................................................................................................................................... 37 Datacap ................................................................................................................................................... 37 PAX POSLink ............................................................................................................................................ 38 TenderRetail MCM .................................................................................................................................. 39 VeriFone Point (Classic and Enterprise) .................................................................................................. 39 Store and Forward ............................................................................................................... 40 PAR Brink POS EMV Card Processor Configuration Guide iii Table of Contents Multiple Payments .............................................................................................................. 40 Voiding Payments ................................................................................................................ 40 Reports ............................................................................................................................... 40 PAR Brink POS EMV Card Processor Configuration Guide iv Introduction Introduction EMV stands for Europay-MasterCard-Visa. It is the chipped card technology that allows for more secure transactions when used in EMV-equipped payment terminals and ATMs. Brink POS supports several payment processors for accepting EMV card payments. NOTE: This document only covers EMV payment systems. Non-EMV credit and debit card processing is beyond the scope of this guide. The tables on the following pages display information regarding payment gateways, processors, and the features available to each combination. The rows are: • Gateway: The “engine” of the payment processing system. This can be software installed on the POS system, a firmware operating system on the payment device, or an external server through which the payment data is passed. The Tender Retail, PAX, and Datacap gateways are locally- installed software; the VeriFone Point Enterprise gateway is a firmware operating system; and PAR Pay and the VeriFone Point Classic gateway use external servers. • Processor: The company that processes the payment. • Payment Device Model: The specific device or devices that the gateway/processor combination requires. • Country: The country or countries in which the gateway/processor combination is valid. • Features: A selection
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