Otago Community Hospice

ANNUAL REPORT 2019 turn your face to the sun and the shadows fall behind you

hurihia to aroaro ki te ru tukuna to atarangi kia taka ki muri i a koe MĀORI PROVERB

otαgo community

Living Every Moment

DUNEDIN| OAMARU| MOSGIEL| MILTON | BALCLUTHA| ALEXANDRA| CROMWELL| WANAKA

Cover Images: Sharron Bennett CONTENTS

PAGE 2 Otago CommunityHospice Vision and Values

PAGE 3 2018/2019 Overview

PAGE 4 Chairperson’s Message

PAGE 4 Finance and Audit Committee Report

PAGE 5-6 CEO’s Message

PAGE 7 Funding details

PAGE 8 Volunteers Update

PAGE 9 Education Update

PAGE 10-11 Fundraising

PAGE 11 Trusts and Foundations

PAGE 12 Corporate Supporters

PAGE 12 National Partners

PAGE 13-16 SummaryConsolidated Financial Statements

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OTAGOCOMMUNITY HOSPICE ANNUAL REPORT 2019 ABOUT OCH, VISION, VALUES AND STRATEGIC GOALS

Otago CommunityHospice is a centre of excellence providing We support ourpatientswherevertheywant to be – that maybe the highest qualityspecialist palliative care and support to intheir home, in a residential care home setting or, iftheirneeds patients and their families throughout Otago. are highlyspecialised,within our inpatient unit. Wherewe can, OCH provides awide range of serviceswhich includes providing we aim to keep people in their environment, symptom-free, community-based palliative care to peoplewhose needs exceed for as long as possible. those provided for bytheirprimarycare provider(such as a GP All Otago CommunityHospice services are provided free or district nurse), an inpatient unit for thosewith specialist of charge. palliative care needs, education for all health providers, including palliative education for training health professionals.

OUR APPROACH TO CARE VALUES VISION

Te Whare Tapa Wha We are respectful, compassionate, To support and empower all people the four-sided house: professional, and inclusive through who are dying inOtagoto livewell empowered partnerships. and diewell. Te Taha Hinengaro Respect Wewill do this by: – psychological health We embrace and honourthe unique, Caring for our community Te Taha Wairua individual needs and differences of Developing the capability of people – spiritual health all thosewe dealwith, being attentive and mindful. Providing leadership Te Taha Tinana Compassion - physical health Building a sustainable and resilient Wewalk alongside thosewe interactwith organisation Te Taha Whānau and are empathetic and life affirming. Raising awareness – familyhealth Professionalism We are responsible and accountable for our individual and collective actions. We use ourexpertisewith integrityand are mindful of howourpersonal self impacts on all thosewe interactwith. Inclusivity We empowerourpatients andwhānau as partners in their care. Wevalue ourconnections andwork collaborativelyin partnershipwith health professionals andwith the wider community.

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OTAGOCOMMUNITY HOSPICE ANNUAL REPORT 2019 2018/2019 OVERVIEW – OUR PATIENTS

1JULY 2018 TO 30JUNE 2019 NUMBER OF:

Patients onprogramme for anyperiod inyear 684

Newreferrals 504

Rural newreferrals 206 -41%(35%in 2017-2018)

Patients by disease 78% cancer 22% non-cancer

Patients byage bracket under 55: 10% 55-64: 16% 65-74: 28% 75-84: 29% 85 and over: 18%

Admissions to the inpatient unit 161

Communityvisits 2191

Phone contacts 6000 plus

Familysupport contacts 1085

Kilometres driven 420 thousand( approximately)

Kowhai Programme attendances 261

Cost per patient $6000 (approximately)

3 CHAIRPERSON’S FINANCE AND AUDIT MESSAGE COMMITTEE REPORT

I ampleased to present the 33rd Annual Report ofthe Otago The Hospice (excluding the Foundation) recorded a surplus of CommunityHospice Trust Board. Our dedicated management, $78,976 for the financialyearendedJune 2019. Most budget staff and volunteers have delivered another outstanding year lines were well contained, and staff have worked hard on for the Hospice. efficiencieswhich should benefit the Hospice for the upcoming The financial statements are nowconsolidatedwith the Gordon financial year. Allen Foundation Trust, previouslyknown as the Otago Hospice Shop income once againperformedwell in a demanding retail Foundation Trust, in accordancewith the Tier Two Financial environment, plans arewell underwayto improve the location Reporting Framework. The objective of the Foundation Trust is to of key stores and provide better flexibilityfor customers and manage funds that ultimatelysupport the objectives of the Otago warehousing. CommunityHospice Trust in its endeavors to deliver specialist While 2020will be challenging as the palliative care services through Otago. It is a reserve fund that Hospice faces newand historicwage supports capital projects, service developments and makes pressures, I’mconfident thatwe can monthlycontributions to the Hospice to reduce the pressure on address these challengeswhile the community. So, although the financials are published together, continuing to provideworld-class the two trusts are independent of each other. The Hospice still palliative care to the Otago relies heavilyon the generosityof the community. Community. The Hospice operating revenues are generated through Peter McIntyre contractswith the District Health Board but most noteworthy CHAIR AUDIT & FINANCE COMMITTEE are the significant contributions that stem from our extremely generous community– donors, sponsors, corporate supporters, service clubs, businesses, shoppers, communitygroups, and our amazingvolunteerworkforce –who all contribute their time, their expertise and their financial support throughout theyear. BOARD MEMBERS Due to thiswonderful support,whichequates to more than $3 Stuart McLauchlanCHAIR millionofthe revenue, the Hospice is able to maintain, at avery Tony McKewenDEPUTYCHAIR high level, thewonderful services available to those needing Merrin Bath them in the Otago region. Rachel Brazil Some major achievements for the year include: Jack Gordge The 11thAnnual Southern Trust Golf Tournament – another huge JennyGuthrie thankyou to Kevin Galliven. Peter McIntyre The funding of the long overdue improvements at our North Dale Preddy Road facilities. A massive thankyou to the GordonAllen Foundation Trust, the Otago CommunityTrust, the AAWJones Gaye Robertson Trust and The Lion Foundation. The improvements include Dr Murray Tilyard double glazing and the installationof anenergyefficient heating and cooling systemwhichwill mitigate the extremes of the BOARD PROFILE: winter and summerweather. Otago Community Hospice Trust’s Newest Trustee: The William Sheriff Charitable Trustwho provided funding for the upgrade of our aging telephone systemwhich includes Jack Gordge – Solicitorwith Bell Gully securityand our patient call bell system. As one ofthe three lawyers onthe Board, eachwithdiverse The information system infrastructure was upgraded with a new practice areas, I bring a corporate advisoryviewpoint on server and an improved external back up of important governance to the Board table.Joining the Board initiallyas an information. intern through the Hospice’s partnershipwith Ignite Consultants, I have been involvedwith the non-profit sector for Onbehalfofthe Board, Iwould like tothankyou all – our the last sixyears. Mytimewith Ignite gave me hands-on exceptional staff andvolunteers - for all you do to ensure our experience managing a charitable organisation and itwas a patients are supported and empowered to livewell and diewell. natural extension to move into governancewhen the time Finally, Iwould like to thank myfellow came. While the Hospice is myfirst Board members and the management experience in a governance role, I have teamforthe advice and support been ablysupported bythe fantastic given over the past year. I look talent around the board table and it forward to facing the coming year’s has beenenjoyable to learnmore challengeswithyou all. about thevitalwork the Hospice does Stuart McLauchlan in the community. CHAIRPERSON The Hospice does a fantastic job in challenging circumstances, and it is a privilege to serve on the Board.

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OTAGOCOMMUNITY HOSPICE ANNUAL REPORT 2019 CEO’S MESSAGE

Thisyear’s Annual Report – published fourmonths afterourend THREE ofyear– is the perfect time toreflect onayearwell utilised. For the Hospice, itwas 12 months ofsignificant change: inour The Funding and Marketing team have beenrushed offtheirfeet physical spaces, forourteams and forour services. We pride and achieving extraordinaryresults. ourselves onour abilityto adapt to the changing landscape; it’s • Early in the year it became apparent that the team structure somethingwe have always done andwill continue to do because and functionsweren’t lining up withwhat the organisation we take our fundingveryseriously. needed. The teamwas reviewed and as a result the full-time I’ve decided to reviewtheyear byselecting the top 10 highlights Retail Operations Manager role was disestablished, a full-time of the year. Fundraising Administration role was created, and early in 2019 a part-time Retail Development Manager role was created to ONE ensure that shop developmentswere led proactively. • Marchalso sawournewwebsite launched bringing new The Aged Residential Care Support Service (ARC Service) connectivityfor our fundraising team, a segment for Kowhai turned three. OurARC Clinical Nurse Specialists have been Programme including a landing page, an education calendar operating forthreeyears nowand have made a direct andvery and manymore features. Thiswebsite talks to ournew real impact onthe palliative skill set inourregion’s aged care database Infoodle, saving our fundraising administrator a lot facilities, including setting up a link nurse group providing the of data entryforweb donations and newsubscribers. opportunityfor nurses from aged care to develop further links withthe Hospice and eachother. OurARC teamfacilitate these meetings aswell as provide a monthlycheck inwithfacilities and mentorshipwith education/qualityinitiatives related to palliative care.

TWO Service highlights • We relaunched the biographyservice here in Dunedin, after training up 13 biographers and putting in place a newprocess for this service. Once thiswas achieved in Dunedin, we went on to develop a new biographyteam of seven in Central Otago. • InMarch,we joined forceswithHospice Southland to delivera Palliative Care Education Series in Central Otago. These collaborations are fantastic for our communityof primary healthworkers, and make a lot of sense givenourconnection in Central Otago. • Marchalso sawa newinitiativewithStJohnAmbulance kick off,with the deliveryof hundreds of fridge magnets. These magnets nowgo out ineverypatient informationpack and were distributed to existing patientswho are cared foronour program. The magnets are a highlyvisiblewayfor paramedics to identifythat the patient is onourprogramme. Theymake contactwith Hospice, seek advice ontheirplanofcare and often avoid taking patients to the EmergencyDepartment.

• During Hospice Awareness Week,we celebrated the opening ofthe newMitre 10 Mega Memorial Walkway. Mitre 10 Mega have reallycome on board as fantastic corporate supporters of Hospice inthe last fewyears. Aswell as helping us re- invigorate our gardenwith newtrees, theyare also preparing to help us zhooshup thewalkway, so it continues being a wonderful tribute to thosewho have died onthe Hospice programme. • The teamhasworked hard onincreasing the Hospice’s fundraising presence inour keyrural areas resulting in annual • Overtheyearweworked hard to strengthenthe collaboration Dinner Clubs established inOamaruwith PGG Wrightsons between District Nurses and Hospice, in light of the number and Central Otagowith Pioneer Energy. This drivewill of patients who are mutuallycared for byour respective continue aswe see patient growth in these regions. services. Our teamprovided a number of educational sessions surrounding palliative care topicswith the District Nurses team.

5 bringing together fashionfrom all of our Hospice shops. With FOUR sponsorship from Gillions Funeral Services and support from GravityEvents and Acorn Photography, the shoot came Business Excellence together beautifully. These images promoted our shops Finalist – The OCH throughout thewinter. senior team frocked up for the gala dinner at The Westpac Otago Business Awards 2018 wherewewere one of three finalists in the not- for-profit section. Sadly, we didn't take out the top prize, but itwas great to be a finalist and itwaswellworth the time taken to review what the Hospice team had tackled over the previous twoyears.

FIVE Administration Service Review– With our clinical services increasing in the communityour administration support needed overhauling. With our newstructure,which ensures our clinical NINE team have ample support,we appointed Office Manager Christine O'Neillwho nowoversees the administration team In the last six months of financial year 2019 we saw a huge made up of two receptionists/administration support for the increase in patient numbers in Central Otago. We averaged Hospice staff. Cheong Kam shifted fromreceptionto a role around 50 patients in the region betweenJanuary and June, supporting Denise Filipo our Finance Administrator. compared to 32 in the same period last year. Much of this increase is due to our increased presence in the area and the SIX growing trust between primaryproviders and Hospice. Our Central team is subcontracted to deliver services in Queenstown North Otago Hub - After manyyears of planning and significant on behalf of Southland, more evidence of great collaboration and fundraising,we opened our North Otago Hospice Hub to much relationship building by a small and resilient team. fanfare on 11th December. The North Otago communityreallydug deep to support this TEN project andwe celebratedwith a grand The end ofthe financialyearsawthe toughcompletion and opening thatwas implementationof an inpatient unit review. With an average of attended by80 locals. It only4.2 patients at anyone time inthe unit overthe previous iswonderful to have this twoyears, this reviewwas a direct response to changes in purpose-renovated demand. The decrease innumbers can be attributed to earlier building operating. It’s referrals to Hospicewhich means less frequent “crisis” highlyvisible, provides admissions, proactive care coordination in the communityand space for our increased focus on education and supporting our primary CommunityCare healthcare colleagues across the sector. The result of the review Coordinator Bridget was to staffforsixbeds inthe inpatient unit ratherthannine. McAtamneyand the support team, aswell as the new, much We redistributed the resulting surplus nursing resource into larger Hospice Shop and enough parking for staff, patients and implementing theKowhai at Home- a pilot project, staffed by shoppers. The hub also provides awell-equipped seminar room nurses, aiming to educate, build confidence, capacityand for our education services. capabilitywithone of our biggestworkforces – informal (at home) carers. Itwill be delivered inthe patient and carers’ own SEVEN environment. The pilot is projected to start in November 2019. So asyou cansee, thisyear has been anotherextraordinaryyear Withour Hospice shop network revenue plateauing over the last ofsignificant change and upheaval. Iwant to take this twoyears,we undertook a reviewofthe two Dunedinshops to opportunityto thank each and everystaff member and see ifwe could improve income inthe highest populated site in volunteer for their continuing loyaltyand incredible our region. The reviewfound that rents, processing spaces and commitment to the servicewe provide. No matterwhat lack ofparkingwere limiting ourprofit and so the hunt started challengeswe face, no matterwherewe are based, the Hospice for a suitable site for a superstore. With incredible timing, a teamgets on and delivers thisvital service buildingwas found and purchased bythe GordonAllen whichforso manymakes suchan Foundation Trust and nowthe Vogel St Superstore is being re- incredible impact. As one ofour purposedwitha goal toopeninearly2020 and a forecast familycarers said recently:At annual turnover of over one million. Hospital you are just an appointment, with Hospice you feel EIGHT like part of a wider family. Ginny Green In February2019,we appointed a newpart-time Retail CEO Development Manager, Cat Callanan. Alongside the shop review, Cat also kicked off a gorgeous shop imagerycampaign,

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OTAGOCOMMUNITY HOSPICE ANNUAL REPORT 2019 HOWWE SPENT OUR FUNDS – TOTAL SPENT $6,803,487*

57% IPU + CommunityTeams

23% Support Costs

3% External Education

17% Fundraising Costs

WHERE OUR FUNDING CAME FROM IN FINANCIALYEAR 19 – TOTAL REVENUE = $6,882,463*

53% Contract Income

23% Shop Income

8% Donations

5% Events

9% Grants

2% SundryIncome

NOTE: *These figures exclude the Foundation’s revenue and expenditure. The Foundation’s revenue and expenditure for theyear ended 30 June 2019were $1,250,946 and $74, 551 respectively

7 VOLUNTEERS UPDATE CELEBRATION OF SERVICE

This yearwe celebrated Helen Bardwell’s quarter centuryof 25 YEARS volunteering for our Hospice. Helen (pictured below) started off inthe kitchenat the old Hospice inGeorge Street, back inthe HelenBardwell KitchenandBondStreet daywhen thevolunteers did it all. She has recentlyretired from the kitchen, but is still going strong at Bond Street Hospice 15 YEARS Shop, and loving it. What awonderful and generous SherylMitchell Kitchen contributionshe and so manyothers have made to our Hospice community. With over $795,000 contributed thisyear in JoanDuncan Afternoonteas volunteer hours,we are hugelyreliant on ourvolunteer Kathleen Stuart Reception/afternoon teas community. Thankfullywe continue to attract and retain a large skilled and committedvolunteercrew, at a timewhenmany 10YEARS charities are findingvolunteer recruitment tough. This yearwe have strived to do better supporting ourvolunteers KimIngram GeorgeStreet – to ensure that we are a number one organisation tovolunteer JudyOats George Street with. Part of that campaign has been giving our newvolunteers a RobynPenno Reception/IPUvolunteer quality induction. We produced a simple but thorough induction booklet for the shops, kitchen and receptionwhich has really SharonKitchingman Housekeeping/IPUvolunteer steam-lined our process and we have improved accompanying AnneSumner-Harte Kitchen training for each specialist area, which means newvolunteers LesleyField Kitchen are fullyprepped for their roles. We are changing the waywe recruit volunteers bycutting out the regular information evenings, and instead having recruitment drives a couple of 5YEARS times eachyear for specific groups ofvolunteers. HilaryShanks Reception In the last yearwe have relaunched ourvolunteer led Biography Val Paterson Reception Service in Dunedin and Central Otago andwe also recruited a MurrayMcIntosh Housekeeping teamofvolunteerdriverswho are helping get people to and fromthe Kowhai Programme. And once againwe called on all Alex McDowall Gardening thewonderful Freemasonvolunteers to help us outwithour DeniseHead Kitchen Annual Street Appeal. More than 400volunteers – including manyofourregularvolunteers – across the region help uswith JoanneJohnston Kitchen this effort. ValMacManus Kitchen Ourvoluntaryworkforce are a treasured part of our network; a MichelleFerris Kitchen special thankyou to thosevolunteerswithwhomwe celebrated BarbaraCloughley BondStreet,Kitchen,Admin long service thisyear. SueLatimer BondStreet Glenys Piper Bond Street Anne Stratford Bond Street John Vickerstaff Bond Street Merilyn Crowhurst Bond St Vivienne Coffey George St LesleyLynch Mosgiel PatsyBennett Mosgiel JenBell Mosgiel PhyllisKnight Mosgiel AnneBulger Mosgiel JillMcColl Cromwell Noelene Watson Cromwell Pamella Rutherford Cromwell Rosslyne Perriman Cromwell Maryanne Radford Cromwell Elaine Fletcher Cromwell Barbara Steentjes Cromwell

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OTAGOCOMMUNITY HOSPICE ANNUAL REPORT 2019 VOLUNTEERS EDUCATION

THE NUMBERS AT A GLANCE Thisyear sawanother strongyear for our education service, utilising the expertise of the Hospice’s specialist palliative care 383 Volunteers staff to deliver palliative care education to Otago’s health and social services sector. are Dunedin/Mosgiel Volunteers 274 “Palliative care is everyone’s business. 227 are shopvolunteers -who between themcontribute Hospice’s core focus is helping palliative 612+ hours perweek patients needing specialist care but supporting our colleagues in other health 147 are North Road Volunteers -who between them contribute111+ hours perweek care settingswho are delivering the bulk of palliative care is a big part ofwhatwe do.” 723 totalvolunteer hours perweek Thisyearwe provided education to over 2800 individuals, withmore than 400 hours ofdirect educationsessions – 37,596 hours peryearwhichhas avalue at a “living not including the student teaching hours. wage” of more than$795,000 General education for Primary Health Care workers included: GP Master Classes Fundamentals of Palliative Care Palliative Care for Care Assistants Syringe Driver Training Student teaching included: Otago University– Medical Students, Physiotherapy Students Otago Polytechnic – Occupational TherapyStudents, Bachelor of Nursing students – all years, Enrolled Nurse students and CAP Students Student placements here at the Hospice – Nursing students, 6thYear Med students (1 dayand 2 ½week placements)

9 FUNDRAISING REPORT

FY19was a year of consolidation for the fundraising team. We The fundraising teamwas trulythankful to all those external started, and finished, a LOT of newprojects including the organisationswho held events to fundraise on behalfof the migration and refinement of our donor database to a newcloud- Hospice. The amount raised at the events across theyear is a based system, development of a newwebsitewith a large step significant portionofour annual target, andwe treasure the forward in functionalityand integrationwith the donor database, events and thewonderful peoplewho facilitate them. a live calendar for education and a landing page for the Kowhai Programme. We also developed and implemented our new These were the 20 most significant events ofthe year: Corporate Supporters Strategy and triggered more regional PunchPortside fundraisingwith the Central Otago Dinner Club, the second BNIAspireWineTasting Oamaru Dinner Club and a Clutha Dinner Club planned for FY20. HarcourtsQuizNight The team lost Tessa Scott,who has changed hercareertack and Heels&HopsforEmersons is nowstudying nutrition at the UniversityofOtago. We CelticLodgeQuizNight welcomed Michelle Rowe as our new Fundraising Administrator. BNIGalaEvent-2018 Newinitiatives StClairGolfTournament LittleIndiaGolfTournament We launched a newdonor strategy,which sawthe beginning of theKowhai Club –where individualswho donate $5000 ormore SpeedPrintCalendar2019 across ayearare gifted a tree (via ourfriends at Mitre 10 Mega) FarmersTreeofRemembranceCampaign whichwe plant inthe Hospice gardens. George Priddingwas our RotaryTrailerRaffle(supportedbyMitre10Mega) first Kowhai Club member – seenbelowhelping us plant a TheHospiceCarShow beautiful red camellia. George'swife Bettydied in the Unit Mitre10MegaLadiesNight nearlyfouryears ago, and George has beendonating to Hospice CentralOtagoDinnerClub-PioneerEnergy since 2001. Inrecentyears his donation amounts have ramped Adda$CampaignMitre10 up – making quite a difference to ourfundraising target. Lions Crop Competition -Waianakarua George still enjoys coming tovisit the Hospicewhen he can. Lions Crop Competition -Waiareka Withthe increasing costs and looming demise ofcheques, and Taieri Crop Competition the need for us to forecast better –we establishedFriends of Oamaru DinnerClub- PGG Wrightsons Hospice for thosewho donatevia automatic payments. 150th Doctors Orchestra

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OTAGOCOMMUNITY HOSPICE ANNUAL REPORT 2019 HOSPICE SHOP TRUSTS AND HIGHLIGHTS FOUNDATIONS

Donations made: 2,867 Thisyear,we had incredible support from the following trusts and foundations:

Items sold from shops: 400,000 (est) AAWJones Charitable Trust Alexander McMillan Trust Shop Total Sales $1,576,979 ANZ Staff Foundation Trust Bendigo Valley Sports and Charity Foundation Central Lakes Trust 5% Alexandra Community Organisation Grants Scheme - 8% Central Otago Cromwell 32% 9% Milton Good Inthe Hood

9% Oamaru Goodwill Trust George St Harcourts Foundation

15% Mosgiel Hospice NZ Grants Programme 22% Bond St Hugo Charitable Trust Jessie Hill Charitable Trust JN Lemon Trust Once again, the shops performed incrediblyto contribute $1,576,979 to the Hospice fundraising target. The Lion Foundation Theyear hasn’t beenwithout its challenges. We said goodbye to Marsh Family Trust Tina Tunsterwho had grownthe Mosgiel Shop into oursecond biggest contributor. Thankfullywewere able to recruit the NZ Lottery Grants Board highlyexperienced Anke Hoggett-Schnebeck to the role and she has hit the ground running. We sawOamaru going from Otago Community Trust strengthto strength inthe newpremises, and beingwell supported bythe local communitywith increased donations and Southern Trust Grant sales. The Alexandra teamhad to shift out ofthe shop forfive The Trusts Community Foundation weeks for earthquake strengthening and incredibly, despite this, managed to hold its forecast surplus. Upper Clutha Hospice Trust Across the board, the shop sales are steadilyincreasing aswe make small improvements to howwe do business. The social William Sheriff Charitable Trust media presence is improving across all the shops andwe continueworking on building stronger connections between the shops, other hospice staff and the communitywe serve. Bond St combined theirChristmas partywith a sixyear birthday celebration for all staff andvolunteers. Sixyears, unimaginable amounts ofdonations gifted and sold, and a staggering $3 million taken across the counter over that time. At the end ofthe financialyear,wewere turning our attentionto the creationofthe Vogel St Superstorewhich is fast becoming a reality. We are incrediblyluckyto have the backing of the Gordon Allen Foundation Trust purchasing and renovating this stunning building in avibrant part of Dunedin. It is anexcellent opportunityfor sustainable fundraising for the Hospice and also a fantastic space to encourage our staff andvolunteer workforce to prosper.

11 CORPORATE SUPPORTERS

We're committed to building and retaining long-term, mutually National Supporters beneficial partnershipswith our corporate supporters – these Otago Community Hospice is proud of the National Partnerships businesses all support thevalues and philosophyof the Otago thatwe holdverycloselyhere in Dunedin. As part of Hospice NZ, Community Hospice. we are privileged to have the ongoing support ofnational Otago CommunityHospice is a much beloved organisation that partners: BNI, House of Travel and Harcourts, and national has touched thousands inourcommunityand having brand supporters of Hospice includingverygenerous contributions associationwithOtago CommunityHospice continues to be a from Craigs Investment Partners and Dilmah. strong and valuable asset. This year, we launched a Corporate Supporters Strategyand continue to build this strong and valuable support from our corporate community.

PLATINUM

Mercy Hospital

BNI Wewere overwhelmed bythe continuing support of the BNI GOLD Chapters in Dunedin and Wanaka. Theyhave collectivelyraised $65,000 for us overtheyear. This is 22.8% ofthe total amount raised across the countrybyBNI chapters (a record-breaking $284,552 for NewZealand hospices inthe lastyear). Colliers BNIAspire BNILatitude45 Mitre 10 Mega BNIBurns BNIOctagon Fat Sallys BNI Exchange BNI Portobello Pioneer Energy BNILarnach BNIWanaka

The Farmers Caring Connections in our SILVER Community Campaign The Farmers campaign once again contributed a significant donation of $38,056 thisyear. Not onlydid the team at Farmers embrace raising funds for our hospice, theyalsoworked as Toyota Cooke Howilson ambassadors for our services, helping the communityto better Firebrand understand theworkwe do. The awareness raising that comes Total Carpet Services from being involvedwith Farmers is invaluable. This is the fifthyear Harcourts that Farmers throughout NewZealand have supported Hospice Kaans Catering Supplies Ltd donating nearly$3.5million to help keep services free of charge. Pacific Fineline Ltd Emersons PGG Wrightsons

BRONZE

Carpet Court Otago Polytechnic ODT Speedprint Dunedin Casino Little India Restaurant 12

OTAGOCOMMUNITY HOSPICE ANNUAL REPORT 2019 OTAGO COMMUNITY HOSPICE TRUST NOTES TO THE SUMMARY CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEAR ENDED 30JUNE 2019

These are the summaryconsolidated financial statements of These summaryconsolidated financial statements and the Otago CommunityHospice Trust (the “Trust”) for theyear accompanying notes summarise the financial results of the ended 30June 2019. The specific disclosures included inthese activities carried out byOtago CommunityHospice Trust and its summaryfinancial statements have been extracted from the controlled entity. The Trust provides hospice services in Otago and full consolidated annual financial statements dated 11 the Foundation receives and invests funds to provide specialist November 2019. The full consolidated annual financial palliative care of the terminallyill in the province of Otago. statements were approved for issue by the Trustees on 11 These are the summaryconsolidated financial statements of November 2019 and have beenprepared in accordancewith Tier the Trust and theycomplywith PBE FRS 43: SummaryFinancial 2 Not-For-Profit Public Benefit Entity(PBE) Financial Reporting Statements. The presentation currencyis NewZealand dollars, Standards as issued bythe NewZealand External Reporting rounded to the nearest dollar. Board (XRB). Theycomplywith New Zealand Equivalents to International Public Sector Accounting Standards Reduced The full financial statements uponwhich these Summary Disclosure Regime (NZ IPSASwith RDR) and other applicable Financial Statements are based, have been prepared to comply Financial Reporting Standards as appropriate to Not-For-Profit with Public Benefit EntityInternational Public Sector Public Benefit Entities. Accounting Standards Reduced Disclosure Regime (“PBE Standards RDR”) and other applicable financial reporting This summaryfinancial report cannot be expected to provide as standards as appropriate that have been authorised for use by complete an understanding as provided bythe full financial the External Reporting Board for Tier 2 Not-For-Profit entities. statement of the financial performance, financial position, cash flows statement and notes to the financial statements of the This is the firstyear that summaryconsolidated financial Trust. statements have been presented and 2018 comparative figures are shownonthe same basis A qualified audit opinion has beenreceived onthe full consolidated financial statements for theyear ended 30 June The accounting policies adopted in these financial statements 2019. The modification is a qualification that is commonwith are consistentwith those of the previous financialyear. other entities of a similar nature,where control over donations, fundraising and other similarrevenue prior to being banked is Changes in Accounting Policies limited. A copyof the full Trust financial statements for theyear There have beenno changes in accounting policies. All policies ended 30June 2019 canbe found online atwww.otagohospice.co.nz. have been applied on bases consistentwiththose used inthe These summaryfinancial statements have been audited for the previous year. yearended 30June 2019, found to be consistentwiththe full financial statements and an unqualified audit opinion has been Specific Accounting Policies issued. All specific accounting policies have been applied onthe same These summaryfinancial statementswere approved for issue by bases as those used inthe full financial statements of the Trust. the Trustees on 11 November 2019. Controlled Entity Basis of Preparation The Gordon Allen Foundation Trust operates independently to Otago CommunityHospice Trust is a public benefit entityand is Otago CommunityHospice Trust. It receives donations, a charitable trust incorporated under the Charitable Trusts Act bequests and investment income and makes grants to support 1957 and a registered charityunderthe Charities Act 2005. The the Hospice. Certain investments owned bythe Foundation 2019 summaryconsolidated financial statements comprise are held intrust and are not available forthe Hospice’s Otago CommunityHospice Trust and its controlled entity, The operating activities. Gordon Allen Foundation Trust (the “Foundation”). The Foundationwas previouslycalled Otago Hospice Foundation Trust but changed its name on29 May2019 torecognise the contribution from Gordon Allen.

13 OTAGO COMMUNITY HOSPICE TRUST

SUMMARY CONSOLIDATED STATEMENT OF COMPREHENSIVE REVENUE AND EXPENSES FOR THE YEAR ENDED 30JUNE 2019 2019 2018 $ $ Revenue RevenuefromNon-ExchangeTransactions 7,602,380 6,502,154 RevenuefromExchangeTransactions 524,109 463,710 Total Revenue 8,126,489 6,965,864

Expenses 6,728,038 6,504,908 TotalExpenses 6,728,038 6,504,908

Surplusfortheyear 1,398,451 460,956

OtherComprehensiveRevenueandExpense 284,907 344,001 TotalComprehensiveRevenueandExpense 1,683,358 804,957

SUMMARYCONSOLIDATED STATEMENT OF CHANGES IN NETASSETS FOR THE YEAR ENDED 30JUNE 2019 2019 2018 $ $

OpeningBalanceofthebeginningoftheyear 13,555,178 12,750,221 PlusTotalComprehensiveRevenueandExpensesfortheyear 1,683,358 804,957 ClosingEquityattheendoftheyear 15,238,536 13,555,178

The total comprehensive revenue and expense of $1,683,358 includes the Foundation. The net surplus for the Hospice before consolidation is $78,976.

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OTAGOCOMMUNITY HOSPICE ANNUAL REPORT 2019 SUMMARYCONSOLIDATEDSTATEMENTOFFINANCIALPOSITION AS AT 30JUNE 2019 2019 2018 $ $ Assets CashandCashEquivalents 1,870,143 1,635,747 OtherCurrentAssets 5,982,277 5,342,879 Total Current Assets 7,852,420 6,978,626

Investments,Property,Plant,EquipmentandIntangibles 8,611,532 7,484,554 TotalNon-CurrentAssets 8,611,532 7,484,554 TotalAssets 16,463,952 14,463,180

Liabilities TradeandOtherPayables 338,458 235,587 OtherCurrentLiabilities 795,318 672,415 TotalCurrentLiabilities 1,133,776 908,002

FinanceLeasesPayable 91,640 0 TotalNon-CurrentLiabilities 91,640 0

NetAssets 15,238,536 13,555,178

SUMMARYCONSOLIDATEDSTATEMENTOFCASHFLOWS FOR THE YEAR ENDED 30JUNE 2019 2019 2018 $ $ NetCashfromOperatingActivities 1,676,245 631,433 NetCashusedinInvestingActivities (1,588,308) (258,159) NetCashfromFinancingActivities 146,459 0 NetIncreaseinCashandCashEquivalents 234,396 373,274 CashandCashEquivalentsat1July 1,635,74 1,262,473 CashandCashEquivalentsasat30June 1,870,143 1,635,747

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OTAGOCOMMUNITY HOSPICE ANNUAL REPORT 2019 We simplycouldn’t dowhatwe dowithout the incredible generosityof our community. The following list recognises one off donations and gifted services and goods we have received from organisations and clubs throughout theyear. THANK YOU!

60's Entertainers Lions Club of Port Chalmers and District Charitable Trust Anderson Lloyd Lawyers Lodge Celtic No 477 SC Antidote Meridian Mackies Hotel Bearing & Engineering Technologies Ltd Maori Royal ArchChapter No 28 Blueskin Trust Mondillo Vineyards Limited Brooklands Village Craft & Friendship Group Mosgiel District Lions Club Campbell & Sons Naylor Love Carrington College North East Valley P.T.A Carter Dental Ceramics Oamaru Club Inc Crombie Lockwood (NZ) Ltd Octagon Market Incorporated Society Dunedin CityCouncil Pembroke Patisserie Ltd Dynamic Distribution Perpetual Guardian Ltd Ecumenical Fellowship Afternoon - Platinum Homes Combined Churches from Oamaru Quartz Reef Erban Spa Real Journeys Queenstown Estelle Flowers Redpaths Fisher & Paykel Roman Catholic Diocese of Dunedin Foote Family Trust RotaryClub Alexandra Gillions Funeral Services RotaryClub Dunedin East Gilmore Motors Select Recruitment Greater Green Island Town & CountryClub Senior TuesdayClub GS McLauchlan & Co Skye Hamilton Charitable Trust Initial Hygiene Dunedin SteadyAs You Go South Dunedin Knox Pharmacy Taieri Bridge Club Korean Catholic Community The Friendship Club of Dunedin West Lions Club of Cromwell Lake Dunstan United Lodge of Otago No.448 Lions Club of Milton Waiareka Lions Club Lions Club of North Otago Charitable Trust Whitestone Touring Motorcycle Club Lions Club ofOwaka Wilkinson Adams Lawyers Lions Club of Palmerston William Downie Stewart Charitable Trust

* Please let us knowifyou should be onthis list, aswe are always trying improve our donor acknowledgement. otαgo community

Living Every Moment

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