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Annual Report 2016

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Annual Report 2016 otαgo community Living Every Moment Annual Report 2016 otαgo community 293 North Road | North East Valley | PO Box 8002 | Dunedin 9041 Phone 03 473 6005 | Fax 03 473 6015 Email [email protected] Living Every Moment otagohospice.co.nz Thank You’s We are extremely grateful for all of the ongoing financial support and generosity we receive from our community. The following list recognises the major donations and services we have gratefully received during this financial year. - Tukua te wairua kia rere ki nga taumata ADInstruments Ltd Lions Club of Cromwell Hai arahi- i a- tatou- mahi Albert Alloo & Sons Lions Club of Dunedin Central - - - - - Aotea Electric Southern Lions Club of Waiareka Valley Me ta tatou whai i nga tikanga a ratou ma BECA Lodge St Patrick Kia mau Kia ita Blueskin Trust Mercy Hospital Dunedin Limited BNI Aspire Mitre 10 Alexandra Kia kore ai e ngaro BNI Latitude 45 Mitre 10 Mega Dunedin Kia pupuri BNI Octagon Group Mornington Health Centre BNI Portobello Mosgiel Pakeke Club Kia whakamaua Brooklands Village Myers Marketing Kia tina! Tina! Hui e! Taiki- e! Cadbury World Noel Johnston Ltd Carter Dental Ceramics Octagon Market Inc Society Catholic Diocese of Otago Southland Otago Boys’ High School Consolidated Gaming Solutions Ltd Otago Masonic Charitable Trust Cooke Howlison Toyota Otago Master Painters Craigs Investment Partners Otago Third Age Trust Criterion Sports and Culture Club Pacific Fineline Ltd Allow one’s spirit to exercise its potential Cutlers MREINZ Peirce Orchard To guide us in our work as well as in our pursuit Dunedin 60’s Plus Club Port Chalmers Seafood Festival Dunford Place Community Group Preen’s Drycleaners of our ancestral traditions E M M Haynes Charitable Trust Property Scouts Take hold and preserve it Fairfield School Ranfurly Catholic Women’s League Farmers’ Trading Company Limited Rentokil Initial Ensure it is never lost, hold fast Fencing South Rotary Club Dunedin East Secure it! Draw together! Affirm! Foodshare Rotary Club Dunedin North Forbury Park Bowling Club (Inc) Rotary Club Dunedin South Fulton Hogan Rotary Club of Taieri Gaming Machine Distributors SBS G J Gardner Home Oamaru Smiths Sports Shoes Hanlon & Partners Ltd Southern Mustang Club House of Travel Dunedin Spark Foundation Hyper Design Marketing Print St Clair Women’s Club Inc Impact Roofing & Plumbing St Hildas Collegiate School otαgo community Inner Wheel Club Taieri Bridge Club John McGlashan College Taieri Chrysanthemum Club Kaan’s Catering The Hugo Group Kaikorai Rugby Football Club Premier Team The Southern Trust Living Every Moment Korean Catholic Community Total Carpet Services Let’s Go Fitness Tuapeka West Community Trust Lincoln Darling Real Estate Waikouaiti Evening Fellowship Lions Club Balmacewen Waste Management Lions Club Mosgiel Waterloo Hotel Lions Club of Clinton Wharf Hotel PAGE ONE Contents Otago Community Hospice Vision and Values Page 2 2015/2016 Overview Page 3 Chairperson’s Message and Board Profile Page 4 CEO’s Message Page 5 Volunteers Page 7 Highlights from 2015-2016 Page 8 Partners Page 10 Financial Performance Page 11 Thank You’s Inside Back Cover PAGE TWO About OCH, Vision, Values and Strategic Goals Otago Community Hospice has grown to become a centre of excellence providing the highest quality specialist palliative care VISION and support to patients and their families throughout Otago. We provide community-based palliative care to people whose needs exceed those provided for by their primary palliative care provider (such as To provide palliative a GP or district nurse). All of our services are provided free of charge. care of the highest We support our patients wherever standard, in the they want to be, and for most of them, that’s at home. We aim to Otago region, and keep people in their environment, symptom-free, for as long as be recognised as a possible. Otago Community Hospice is a teaching facility with strong leader in the field relationships with the University of Otago and Otago Polytechnic. locally and nationally. PURPOSE VALUES The Otago Community Hospice We are respectful, compassionate, professional, and provides care of the highest standard inclusive through empowered partnerships These are for people with a life-limiting illness, in a the values we adhere to: manner of their choosing, enabling them Respect – we embrace and honour the unique individual to live their lives as fully as possible. needs and differences of all those we deal with, being We work in partnership with our attentive and mindful. community, offering education, support, Compassion – we walk alongside those we interact care and advice to family, whanau,- with and are empathetic and life affirming. carers and health and social service professionals, through a patient’s illness Professionalism – we are responsible and accountable and following death. for our individual and collective actions. We use our expertise with integrity and are mindful of how our Our approach to care: personal self impacts on all those we interact with. - Te Whare Tapa Wha – the four-sided - house – includes: Inclusivity – we empower our patients and whanau as partners in their care. We value our connections Te Taha Hinengaro – psychological and work collaboratively in partnership with health health professionals and with the wider community. Te Taha Wairua – spiritual health Te Taha Tinana – physical health and Te Taha Whanau- – family health. PAGE THREE 2015/2016 Overview increase in patient numbers 7% across Otago 2016 Regional Overview OCH community visits July 2015 to June 2016 291 of patients on programme 16% 91% very satisfied 305 994 17% 54% of our patients admitted to 246 our inpatient unit for respite, 13% 26% symptom management or Total number of visits in the community is 1836 end of life care Dunedin City North Otago Central Otago people who die in New South Otago 1 in 3 Zealand were supported by Hospice 2016 Patient Overview of people using Hospice Number on OCH programme: July 2015 to June 2016 30% services had a non-cancer 225 diagnosis 220 215 people attended an 210 3167 Otago Community Hospice 205 Education Session 200 195 Development of the 190 - 185 NEW Kaitakawaenga Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun - ’15 ’15 ’15 ’15 ’15 ’15 ’16 ’16 ’16 ’16 ’16 ’16 Education (Maori Liaison Advisor Average on programme at any given time is 209 Average length of stay in the inpatient unit is 8.2 days New funding received to NEW better support aged care 2016 Fundraising Income Fundraised Income July 2015 to June 2016 4 OCH fully compliant with our service standards 30% 43% 1% 15% $ $1.87 million raised 11% Prinmary Donations Funeral Donations Special Events Grants & Trust Income 15 new staff joined Shops PAGE FOUR Chairperson’s Message Board Profile It is my pleasure to present the 30th Annual Report Stuart McLauchlan - Chairperson of the Otago Community Hospice Trust Board. Our Chartered Accountant (Jan 2008) management, staff and volunteers have successfully I am pleased to be associated with an organisation navigated another busy and rewarding year. that touches so many families in our region in such a caring way. We successfully applied for funds to develop a new service where Hospice staff supports aged care Tony McKewen - Deputy Chairperson providers to deliver palliative care. This new service fully Retired Health Service Consultant (Jan 2008) aligns with Otago Community Hospice’s key strategic It’s a privilege to have the opportunity to serve on goal of reforming its model of care. The proposed new the Board of the Otago Community Hospice. I see it service will significantly enhance the Hospice’s ability to as an opportunity to support management and staff support ARC facilities and meet the needs of what is in the wonderful service they do in caring for patients by far the single largest population group with palliative care needs – elderly residents in ARC facilities. The Jenny Guthrie – Lawyer (Jan 2008) new service will also focus on addressing inequalities It’s a privilege to have been on the Hospice Board arising from geographic location. for nearly 20 years. During that time the Hospice has gone from strength to strength and I’m proud We continue to benefit from a huge workforce to be associated with such a great organisation and of volunteers. I would like to extend the Board’s splendid facilities, both managed by a team that is gratitude for all that the volunteers do. I would like to second to none. If you get the basics right, the rest make special mention of Marie Hansen and Heather will follow - and it has. Hore who both reached 25 years of voluntary service – an outstanding commitment. Murray Tilyard – Executive Director (Jan 2008) I appreciate being part of an experienced and skilled Our Hospice shops continue to thrive. It has been a board that have the collective objective of guiding busy year for the shop teams - we moved Hanover the hospice to deliver excellent services to the Otago to George St, increased the footprint of Mosgiel and community. opened an Alexandra store. Our shops contribute at least 1/3 of the funds we need to raise each year. Peter McIntyre – Investment Analyst (Jan 2008) Being able to contribute to a fantastic organisation Congratulations to those staff that have successfully that benefits the wider Otago community is a privilege. undertaken post graduate study this year – this is equipping our work force with the necessary Rachel Brazil – Lawyer (Jan 2008) specialist skills and knowledge they require to deliver I really enjoy being part of and assisting an excellent palliative care. organisation that provides such excellent care to its community. It’s a privilege to be part of the Otago Welcome to Dr David Butler, new Clinical Leader Community Hospice. (External). A key focus for David is working closely with general practice, aged care and education providers Dale Preddy – Retired (Dec 2012) - across the sector.
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