Peninsula Health Annual Report 2007
Winner - 2007 Premier’s Award for Most Outstanding Metropolitan Health Service Our Mission In Partnership, Building a Healthy Community.
Objective of this Report
This Report is produced to inform Peninsula Health’s communities, staff, partners and government of its performance for the financial year 1 July 2006 – 30 June 2007.
Peninsula Health’s vision is to provide coordinated health care and this leads to an integration of programs and patient services across a number of sites. Progress and achievements of some services are presented to demonstrate this integration.
The Annual Report should also be read in conjunction with the Quality of Care Report, which details Peninsula Health’s progress and achievements in many clinical areas and the Peninsula Health Research Report which details research undertaken by clinicians and other health professionals.
It is prepared in accordance with Victorian Government guidelines, the directions of the Minister for Finance and in line with Australasian Reporting Awards Incorporated Guidelines. Our Vision Peninsula Health is committed to • To be recognised as a leader in promoting and providing quality, benchmarking its performance innovative, coordinated and personalised health services against best practice. • To be recognised as an employer of choice The 2007 Annual Report will We believe that our Vision will be achieved by: be presented to the public at • Promoting health, treating illness and providing long term care Peninsula Health’s Annual General • Working in partnership to coordinate health care Meeting on 19 October 2007. • Managing and meeting consumer expectations • Providing teaching, training and education • Managing resources efficiently and effectively
Our Values Service, Integrity, Compassion, Respect, Excellence, Professionalism 0 Disclosure Senior 60 56 55 54 54 53 1 Index Back 61 2 Contents 4 Caring Enhancing Enhancing 44 Building 43 Meeting 38 The 32 Frankston 22 Organisational 20 Executive 19 Board 18 Key 16 12 10 6 5 4 2 Volunteers Managing Managing 52 Managing 50 48 47 3 Service 53 53
oe Map Cover
Chairperson 2006/07 Peninsula Peninsula
Community & Continuing Care Services Peninsula Health Psychiatric Services Rosebud Hospital Frankston Hospital Frankston Community Health Service
Performance Mornington
and
of Staff for
Profile
Partnerships
Performance Demand Directors Contacts
Health Health and Staff
Hospital Risk Our Our
Quality Quality Index and
and
Supporting Structure Resources Resources
Auxiliaries
Centre,
Chief
Overview Profile Indicators
– Expansion
Research
at Executive’s
Promoting a
Our – Glance
Environment
Workforce
Report
Health
Independence www.peninsulahealth.org.au on Peninsula Health’s website – and Research Report are available Statements, Quality of Care Report separately. The Annual Report, Financial Research Report, which are published Quality of Care Report and the 2007 its activities can be found in the 2007 information on Peninsula Health and In addition to this Annual Report, the Health Service’s key achievements. Health’s award winners and highlights Report features some of Peninsula Photography in the 2006/07 Annual Rebecca Rohloff and Lesley Rieveley. light weight exercises, with trainers older people. Joyce is pictured doing balance group program designed for Agestrong is a strengthening and Agestrong program during the year. participated in Peninsula Health’s Front cover: Joyce Sweeting
Peninsula Health Annual Report 2007 Peninsula Health Annual Report 2007 the Health was The living on Staff efficient range Health In improved a to developed Health Award the The Healthcare Award details report Other Annual was Stage Independence Promoting Health The Mornington Centre, meet Peninsula The opened population comprises Mornington and The elderly provides facilities the
number
September
meet 365,000
year Quality Mount
management growing announcement $21.8 Mornington
met completed
across
within
the
of highlights 1A
had
as at will provided received Service patients. Report.
in
increasing
that under programs.
high
treatment
through
the
of demands
Outstanding patient
Executive’s Report Executive’s Chief and Chairperson of
Health
September million
been in 60 innovative appear Eliza
Awards of
occasions
Peninsula. The its the
initiatives
demand formerly Frankston Victorian
quality, Care geriatric 2007,
of review,
community.
and
Centre. both Health care finalised of Centre
Mornington
continues outcomes.
the delivering development
beds in
the demand Reporting
presentation. and
of
came
successfully Peninsula
the
and
effective the
Year
programs
for
operated the 2007.
to
Public resulted evaluation Metropolitan
Peninsula
year During
Service and and care replaces
2007/08
people Premier’s services and service
growing after and
to include: a and
the
for
Centre
full wide
and
this in at
announced for surgical Hospital The Frankston of provide and theatres areas Department The and The expand The new Department The be 2009 is Health best care It projects the The The September Department Dialysis meet Units Frankston Mornington Hospital were In Redevelopment Frankston Hospital Stage 2A
was
completed May
the
ready
the
Frankston
7-chair expanded.
expansion Central project Health
new $3.4m Rosebud facilities in area.
and refurbished were
growing for
four
a
will Stage
Victoria.
2007,
the
a
and theatres
busy across
will
Emergency
and
for
Endoscopy, operating new
when
Hospital. Hospital
have existing
redevelopment recovery
Information redeveloped
$45 Pharmacy 2006.
will
Sterile Peninsula. the
use will will was provide
Cardiac
in that 2A the
year Hospital
Hospital
demand centralised
to
the
also
2010,
million the
Chemotherapy
surgical also be
in
redevelopment and
completed
State to Frankston compare
for
Supply
and November theatres
theatres. Health relocated
total
improve redevelop
two
suite, Departments
Angiography. be refurbishment
Day
capital Peninsula Department.
Renal
Radiology in Government on Rosebud Services
refurbished
to and
expansion new
funding
Surgery
33-bed the
Service.
and to with
will
in It critical
works to
will and new
a
the of and their will facilities Frankston members Peninsula In Hospital way to and Group, Rosebud Committees, Hospital successfully The Mornington choices the Services Peninsula Maternity Services Peninsula Health There was The services comprehensive and developed management Throughout Staff Achievements integration service with The Community Participation friendly patient
addition, relocate
year result
birthing a processes
Hillview excellence Health
to recognised community support
SHARPS are
preserve a flow
providers areas.
available
is midwife in to within
were CALD
Hospital
two in Health Health’s of
Hospital’s
planned
programs, April the and enhance Service
an
the
Peninsula.
facilities. and additional
relocated Birthing these
of a at
expansion Community
restructured
unit that
Koori Advisory
delivery
allocated Advisory of
the and year,
2007.
in every
the provide
groups
to is led to
to many
the
Maternity
committees
for was works indebted
provided
Health
women
improve
expanded
the
Rosebud
maternity Frankston model Advisory
Unit staff systems
The site Victorian maternity from 2008.
of
the
care and programs
Group.
child Group resources.
to
was
closely
and services. decision Advisory Service.
during of
only on
other the to This and
care.
the the for conducted wide was Another Accreditation $1.977m, capital small performance developed with facilities Peninsula During Accreditation Chairperson agreed operational Peninsula current fund a The Financial Overview Service The Mornington community Peninsula optimum Research, Research Highlights are Public the previously research draws Program. of a report.
positive vital
the
highlighted
2006/07
year-end role
the
the capital
accreditation
surplus
role
Peninsula Healthcare
together
and
the
by financial with
successful
major maintained of Aged
functions
health The
result.
which Health’s Health Health
the
and in administered
across year by depreciation)
research
target
of
expenditure Peninsula.
and Statement
the the
was
financial Agency. (recorded
the
Research
Minister care
Care highlight its
throughout
a under
care year.
Health will establishment the provision Our
achieved to
number outcomes, Awards. Australian as strong, the
survey residential that
beyond
organisation extend
Standards
accreditation
was
be Board. specified and financial
Health result review,
for
were
of before Research used of
Program separately. in of
further
enables with
of
Priorities of Health, the
These the the this the its
Council
is
plays
to care
year in and a on four Accreditation (MA) awarded Achievement and Achievement Health’s an area targets, Peninsula Frankston to the patients meet (Peninsula Southern 8 achieved five Peninsula strategies and Mental to over will propose service community-based Hospital (an 2.3% Although This Human A Immediate Challenges The program. presented achieved
hours
total
develop improve Organisational
Healthcare
increase
Department identify
the
to whole
report year is
(page the
in health from
10 below
of
Health system 21 Services’
top was
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admitted
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period. the by
Peninsula 50,518 Peninsula
years.
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Health
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to Health) Moderate areas, 25-26). is of a
performance 2005/06).
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percentage
Peninsula of
service
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one
majority the
organisation was the
10-15 (EA) (OA)
being Standards
Compliance Service
1,187 in
of
The
patients Frankston is is
an
Department target of
Wide
to terms of in
granted adult,
Service in
for Human
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working developing
mental Health
over
years.
the implemented needs
Extensive 2006/07. a
Department Outstanding
21 Surveyors
Achievement patients
of
Peninsula ward Peninsula Plan Health
needs
Survey.
of
of best areas
its of child in the (ACHS).
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for 80% It
Services this on bed health
that
within
with
will next
and in
a or of the
a
to and
Peninsula continuing Services, donors, volunteers the Special a appointed Director, during who contribution to Swinden. Professor Jim are term. reappointed Tiernan Chairperson), On The Board Chief Dr Chairperson Barry challenges. population the health adolescent
three
recognise Sherene
1 Barry staff needs Kerrigan
resigned
July, Nicholls Executive The
services the
year thanks and the
of
Ms
Nicholls
and
It
Ruth Health
ongoing
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support (page and
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for
Nancy the OAM,
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auxiliary
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July, Executive
(Chairperson),
Newby,
Peter
extended important
Board
will
the Wickham Associate Hogan, meet
new
care Health,
and
(Deputy 2007
enable
Board
members,
three to LeRoy, and of
Directors future Board
mental
Michael
Jim
meet Human was
whose area’s for to
its were year
Peninsula Health Annual Report 2007 Peninsula Health Annual Report 2007 Peninsula medical, in and and outpatient health residential rehabilitation, psychiatric and research. allied services. 15 formally health Frankston Peninsula established Peninsula on Acute Seaford, Residential Rehabilitation, and Community in Peninsula Population Peninsula people Peninsula of km About part under over of
Frankston. Frankston
Frankston, older metropolitan the
area
medical assessment, maternity Rosebud;
of the
health,
the
Hospitals; 32% education service
services the who
people,
constituted that
age paediatric, Frankston, Peninsula
Peninsula Health Profile Health Peninsula
Health Health Health Health Health Shire age
and
services, care, City
services,
services
in
of
Health live
support and clinical includes
of
the
palliative
care, 1995. Psychiatric in of the Palliative Rosebud
of
55.
of and
the community
public in
2000 Aged
and Rosebud; 25 offers comprises: Care serves is
Mornington investigative
Kingston.
the population an
Service
This
one
Health surgical
critical
Mount group aged the
and training as in aged
services,
promotion,
853
the
former and
Network,
Chelsea, health Care, care,
a
acute
of Care southern proportion
26% 300,000 public
care services City
sq
care,
requiring
carries
care, was and Eliza based
health, and
and is is
a
of in The of 261,573 area 313,000, Peninsula holiday-makers to who months people are The every services Peninsula community. The High Health Risks the unsafe obesity, tobacco, disability The injuries. inactivity, cancer, and disease, The than the Women between of nearly population the
Victoria. the the the age.
over
Mornington service most
diabetes.
estimated
2006 top major rate is the visit
year.
highest Peninsula needs 83
expected sex, living Aboriginal
stroke,
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in
1,500 in
specifically accidents, of average
high
for in eight the
health - high
census Health Health
causes
the
men can 2006,
health death
area 2031.
illicit
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in of
Mornington diet,
blood
and
cholesterol, service
resident Indigenous expect and asthma,
the
during
more
Peninsula to
services,
is Health
population to drugs
also provides
for to
and shows
life
risk of physical slightly
fastest nearly
service 18
grow emphysema
almost
pressure, million
for Victoria. death
expectancy
than
responds disability factors the to years area
and the population heart catchment
there
live
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Peninsula
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growing lower
summer are
some
80,000 alcohol,
area. and
people
Koori work are
one
years lower
to on
in
is for The • strategies medical to A Addressing High Risk Factors Victoria in Future 2004. Department of Sustainability and Environment: Southern Metropolitan Burden of Disease Study; 2004-05; Burden of Disease: Victoria 1996-2016; Statistics, Regional Population Growth, Australia, Census QuickStats, 2006; Australian Bureau of Sources: Australian Bureau of Statistics; years than Stay • The • In •
comprehensive all presentations and avoidable on Program health support Community Program Intervention team access patients commenced 2006. (see keeping with the with of than (see
men.
the
September different risk
helping
for
first emergency
Peninsula
Paediatric page page Healthy information chronic 1,000
conditions. of
Victorian The women conditions factors
to
include:
people health Ageing
active and (PCCP) provided
hospital
a
36). 26).
Clinic people
people
aspects multi-disciplinary
Health
in health their in is
(see 2006, and
Complex Diabetes
and Chronic and
care
average approach an
December with Well
department
aims is on
Recent
(see
families
admissions
by prevent Early
prevalent
attended
focussed
page 79.6 ageing
Service
conditions
professionals
including a
more long
Expo
Frankston
number
to page
Disease
of
Care years Clinic
29-30). provide
is term
with well 84.3
to
taken 34).
The • medical in enhanced with largest of Full • Highlights for 2006/07 Peninsula Peninsula Health – Overview Brief in Year delivered programs. and aged rehabilitation services, community-based palliative public health The visiting Services Peninsula •
both 820 prescribe computer its Quality awarded in year page individuals Awards. Victorian was Peninsula see Healthcare the
hostels)
Health
4,210
this care pioneering
acute Australian
facilities accreditation
page
volunteers. excellence employer also clinical period
peoples’
51. research
are
care report. inpatient
by
Health Award units by
Many
staff.
These Service
Public
the
recognised
38. medications, hospitals,
and Peninsula
provided Health Health’s programs
facilities, the
are
Standards unit,
was education
across National (nursing
homes.
work Services
community services Council contributions by on operates highlighted
and
teams of
psychiatric Healthcare
and
hospital granted
is
was for
ACHS the many
programs active
is
through
in
10 residential an
day Health
to
a in
the
Peninsula
homes Clinical
(ACHS), using on
and
and
four
help sites. inpatient are see the are
21
for of service by and
health
also public
staff
two
The • $45m • Total Total Emergency Inpatients Equivalent capital Outpatient Community Acute Performance Indicators Number Staff Operating Total Outpatient Equity Total Financial ($000s) Year in Brief Community Community Occupied Psychiatric Work • page Rosebud successfully Hospital by the Frankston 1A Promoting a of Management
new
liabilities assets expenditure revenue
two
the
(Frankston
of and
Stage Hillview
of
20.
was The
bed in
treated surplus Geriatric
State
30 full abnormal Services Services Services staff
presentations
contacts Health and and funding
Hospital
2A bed days
Mornington time Hospital, completed Health
employed Continuing
Government Birthing transferred maintains
and
Redevelopment (separations) (before
facility
wards, (EFT)
- -
Evaluation
items)
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Independence, to
see
depreciation, Frankston consisting
Unit
announced
on see
Care
Centre, the
page
from
Stage
Hospitals)
for was
of of
and Services
evc 4,9 3,1 12.66% 37,011 41,698 service evc 6,6 5,8 22.66% 56,880 69,769 service
19. of A • The • Refurbishments • see Department Frankston page rooms Emergency Hospital was therapy Care, Rosebud
1,4 2215 8.21% 202,155 218,746 1,4 1381 4.29% 113,851 118,742 8,9 2617 6.03% 6.15% 266,147 267,702 282,196 284,173 5,2 1482 6.35% 144,822 154,021 $3.4m 475 733 12.89% 57,333 64,725 105 981 1.71% 2.59% 69,881 58,910 71,075 60,441 433 471 -2.23% 14,701 14,373
,9 253 -49.78% 2,583 1,297 27.14% 1,555 1,977 ,1 423 -0.07% 4,213 4,210
page Renal 2007 redeveloped,
25 see
were
Unit
and and
redevelopment
Midwifery 26.
page Hospital Dialysis
Departments
was completed, at 28. Rosebud
Rosebud 28.
in 2006
completed,
see
and the Radiology
Model
Hospital page Frankston Chemo-
Variance see Hospital to
waiting
of the
29.
Peninsula Health Annual Report 2007 Peninsula Health Annual Report 2007 Work Rosebud complementary Provide evidence sub-acute health responses Provide the and Continue level the and mental embedded initiatives ‘Improving Independence, Centre, Stage Achievements people Provide Goals (page 22) Meeting Demand
community. health capital aged
and
in
1A providers
that
health,
Promoting high a a partnership
complexity Hospital. based and
of care flexible quality are
2006/07 Performance at a Glance a at Peninsula Performance 2006/07 environment.
and
to planning
Care within
is
The quality,
the now enhance
in
and community well
was
services practice.
keeping for to Mornington
of
increasing
range
the
successfully rehabilitation.
Health
enhance
care
being
Health’s Older with across completed.
of
inpatient
service
demand.
of
to
with from
other
of People’
health older acute,
2005
–
2008 out The redeveloped. agencies partnership The Service, Services, Disability Alliance and are government project Frankston Department Redevelopment A was and established Peninsula a was falls metropolitan Human Services, Rosebud Two commenced. The acute of Caspar, Nursing and Rosebud
Strategic
‘whole
15 falls
funded
into
support Planning Chemotherapy Agestrong Peninsula Transition prevention.
completed. selected Division bed
services.
prevention
is
Services won
the Project. Excellence
with
of and Residential Hospital’s Rehabilitation
Medical
to have Lisa
Plan Health and
to
service’ with at
community,
work services.
waiting
organisations an
agency
2
Unit the
councils.
by
provide
Della Frankston
Care Health Rosebud
has established nurses
Program
award
Peninsula of The
local
the (DHS)
has Psychiatric
with (MAPU) Assessment
programs
six
Emergency
Unit Awards. Program Renal
Gatta approach
rooms
Department
aim for
Aged
implemented Psychiatric
objectives. health rehabilitation
from at
local
as
&
Hospitals
the was in expanded
Hospital. the of
Support and
Dialysis
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was which Health
Care The
at
the
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rollout
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to Zoe lead
Outcomes of Services Health for and another and Centre. future Maternity Expansion Frankston $45m Work More 10 community care complex Planning Future Directions Health) Peninsula service a Work need. Department Frankston A relocated The Ward A
Southern $3.4m six
years. the
against
hydrotherapy management Hillview mental
bed
has has (EOW)
programs Stage
stages Service.
Peninsula
Service needs This 30
will is care redevelopment
to
Emergency commenced commenced Ward over
Hospital Hospital
of
underway geriatric them Peninsula
rehabilitation
health
Frankston
was will 2A Birthing
expand was
Frankston of
beds, on
the
Plan
will redevelopment in
The comprise
are
completed.
Community
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refurbished. pool beds,
2008.
beds, next (see Radiology
evaluation
be 60
to
listed Mornington
to
Unit
Southern (Peninsula for Observation
and
Hospital. to to meet introduced. aged
meet
Hospital page five 30
to
centre the a
the develop was below.
facilities
the
to
health
future 19).
to
workshops Men’s such will Smaller and Emergency The Peninsula beneficial Introduce Future Directions expanded “Men Ageing Peninsula Achievements healthier Foster Goal (page 32) Building Partnerships to
commence
be expos. Assistance
as
Behaving Health development
held
Well men’s depression.
community.
partnerships more Health Health from
will to (ACE)
Expo.
Forum.
at follow health
cover Frankston
and health
Positively”
Rosebud held held
program
Care
of
up workshops
These topics
the the
forums
to mutually
the
in
build
fourth first Hospital Hospital.
has forum.
a period Australian granted Successful Standards Turner Court Peninsula improve Services Services Services ‘About service. Full Achievements Build Goal (page 38) Enhancing Quality quality carers launched suffer One senior a by the Mental
Mental
the
first accreditation
of
on
and
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and nurses was Nurses
Nursing
and Psychosis’ the Health
for such
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was with and Health
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Health
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families
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Management
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necessary
care
evidence-based Peninsula excellence recognised
Practitioner’s
and
provided. implement
was Healthcare
to that Health. based Health’s
encourage
develop, amend,
further
enhance Health
of in
on
many
the
programs Mental
experiences
practices practice. Awards.
enhanced
developed. review Research
innovative inaugural
the
of
Health
quality
and was
at
Peninsula Health Annual Report 2007 Peninsula Health Annual Report 2007 in of engagement programs training Peninsula Attendance Implement Future Directions A Achievements Peninsula Promote Goal (page 44) Our Workforce Supporting Caring for and feedback (IMG) International communications, and Opportunities Survey. An to the was The selection
program key choice, automate
online
employee
inter-departmental very conducted.
staff areas.
opportunities
the first
process
from eRecruitment 2006/07 Performance at a Glance a at Peninsula Performance 2006/07 to Health Health avoiding
of has the
Victoria’
enhance and Medical
attractiveness will
Staff support
for recruitment
the ‘Building been
streamline be will as
departmental increased was
Staff Climate
staff
Health’s
an introduced.
Program.
implemented.
respond
Graduate and employee
for
introduced. employer
system shortages Climate Positive
junior
and
Survey
of
2005
to
–
2008 living Plan, the average (page 47) Resources Managing Our Peninsula of external during by physical Provide and information The target surplus of for The Priorities. of reduced $45m recycled. Achievements Maintain Goals
Strategic
Frankston Directors water
the
Health
Stage patient/client full Health
manage within
funding agreed 2006 State
of
year timely,
result audit infrastructure.
and and financial
Plan 2A Health in $1.977m
Service’s
to
and
our
and
Government the financial
more Hospital. energy
redevelopment
by of
and
was
improve was
has
accurate
means.
the its Statement
the the
undertook outcomes.
viability
enhance
six
waste
announced
97%. cleanliness
meets
Minister overall has Board
consumption
operating objectives.
efficiency
been
material for by
the
of an
Outcomes at System Patient Implement for Management into Expansion programs Future Directions a Work medications. commence Hospital Construction Hospital. Energy programs pioneering Healthcare by the Peninsula
new
Frankston
the
2008.
National against the
progressed
Patient Australian
&
and
expansion to Stage
Client extended to
Health
include of
work
Standards them and water in
Clinical
help
Hospital work
the
System 2008. and
2A
expand
Management
in
are
Council was Maternity
prescribe on
conservation
expansion
all Client to of using
and Quality
listed
introducing
services.
Frankston Frankston
planned (ACHS) awarded (P&CMS).
the
built
computer on
below.
new Unit Award
to for
its and Framework Safety, Program Ongoing Future Directions procedures A Achievements Identify, Goal (page 50) Managing Risk training (VMIA) Managed Auditor-General public and Management Peninsula Review August off processes including Audit implementation. was in
RiSCE May
by
monitor benchmarked finalised
of Auditor-General Health
2007. Containment, in
2007.
for
and
financial
analyse,
(Risk includes sustainability
review
November Insurance Health
for
all
and
(including update key
Services and
Peninsula
Practices relevant 2006/07 Identification,
a and
risks of statements,
treat, Risk
commenced training
annual against
controls
of
Authority Victorian
2006.
Environment)
at
policy, Register
the during
of staff. by was
evaluate
reviewed
Health’s all
mandatory the
the package) other
levels.
signed and
RiSCE
IT Page 31 Public Healthcare Awards. See commended at the 2006 Victorian Food.Kids.Play See Page 51 National Clinical Quality Award. Health was awarded the ACHS Electronic Prescribing Excellence Awards. See Page 24 won an award at the State Nursing Residential Aged Care Services Two Division 2 nurses from Lisa Della Gatta and Zoe Caspar Highly Peninsula 2006 Victorian Public Healthcare Excellence in Safety of Care at the Campaign Pharmacy’s “Be Aware” See Page 38 period was granted by ACHS. accreditation for a four year ACHS Accreditation Healthcare Awards. See Page 28 at the 2006 Victorian Public Core of Life Awards. See Page 40 Won in the Category of Highly commended Full
Peninsula Health Annual Report 2007 Peninsula Health Annual Report 2007 1 0 for the There Elective Surgery Patients on Waiting List as at June 30 staying There 24 hours Emergency Patients with a length of stay greater than Hospital. Presentations Emergency Department Presentations hours, 2.4%
elective previous
at
was has with
in
Frankston
the been
a
surgery the Key Performance Indicators Performance Key
reduction year.
Emergency to
2006/07 improvement
Hospital
Hospital
as
at in
result
June the
Emergency Department
and
number
in 30 standing
remained the .
number
of Departments
for
at patients
greater steady 9
compared of
patients
waiting
at than
grew Rosebud
24 56
by
implemented whole Department the the (non-urgent) remained The Emergency Patients admitted to a ward within 8 hours Average Elective Surgery Waiting Times (in days) by Category Frankston Episodes of Hospital Bypass
basis year. prior
of
waiting
The organisation
year of the Hospital
different of and
average same to data
Human
improve times Category
is had as
statistical
not
waiting strategies
2005/06. for Services 141
performance comparable
elective 2
episodes
patients
time
counting.
target are
surgery for
being
decreased of because
Category in of
hospital
this Although 80%
developed of
area. Category
it was
1 during was bypass.
patients
the
not
on and
3 met,
the The Hospital Inpatients Treated Revenue Sources of Revenue 2007 Expenditure Expenditure Rosebud at
Frankston
previous number
from Hospital
rose of Hospital. year. operations
inpatients
by
saw
$16.5m
The
an
totalled
treated increase
number
to
$282.2m
$288.7m for
of of
the
1,602 inpatients
year in in
2006/07. (or
2006/07.
remained
14.95%)
treated
steady
at on
to able difference An abnormal items Operating Surplus before depreciation, capital and Liabilities Total Assets/Liabilities that
$154m
operating
Peninsula
to assets
contribute
rose
in between
rose 2006/07.
surplus
by Health
by $7.4m
towards
assets $16.6m
of covered
$1.977m to
and $64.7m. funding
to
$218.7m its liabilities
was operating
capital Equity,
achieved,
rose during
expenditure. being
costs
by
2006/07.
$9.2m
reflecting the
and
was
11
Peninsula Health Annual Report 2007 Peninsula Health Annual Report 2007 12 Board of Directors of Board FACHSE, Executive Appointed: Former Galante RVEEH Australian Fomer Australian Former Former Advisory within Former Former Melbourne President, Past Fellow, Fellow, MB Associate Professor Ruth Salom JP Mr James Kerrigan OAM MSocSc Ms Diana Ward (Deputy Chairperson) MEc Mr Barry Nicholls (Chairperson) BA Ms Nancy Hogan Former Australasia; Managing Appointed: Former Appointed: DipArts BA Former Appointed: Associate Director, Licensed Appointed:
BHA
(Hons) (Soc)&(Anthrop) BS
President, BEc
DHS
CEO
Institute Australian
MD and Board State State Board Faculty Member, co-ordinating Senior (Prof Business (NSW)
(Pol
Victorian
Board.
Estate
AAICD
(Hons
Director, Professor Hospitals Council Pathologist, Rotary Poli
1 Universities; 1 1 1 1
and Mater BMedSci three
& July July July July July Writ President President
Director, Member, Victorian
Sci,
FACHSE Board Hum Economic
numerous 1) of Agent;
Medical
Club Solutions; 2007 2005 2002 2003 2000
Institute
major Healthcare & on
Hospital
TPTC Public Grad Health
Association;
Ed) of
Serv)
Surveyor
Healthcare (Hons) Member,
Victorian of Pathology,
Industry
and and
public Royal teaching Dip (Honorary
Sorrento
Administration
Services Society
and
public of Newcastle.
Councillor Federal
Former Rehab FRCPA
Association. Company
College
servant, Aged and
Monash Cytology Funds
Standards;
authorities;
hospitals, of
Monash
Inc.
Life Preceptor Advisory
Studies,
Councillor
Board MIAC Care Australia
of
ACHSE;
Management including
Member) Directors;
University;
Pathologists Australia
Service; Services
Director, MBA and
PANCH,
MBA, Committee.
for (Vic);
roles
(Vic);
with
Hesta;
Appointed - Management Assoc. well Former Federal Department Chief Former member Member Former and Former Review Partner, Appointed: BBus Ms Dianne Wickham Committee. Rehabilitation Consultant Appointed: LL.B Mr Michael Tiernan MAdmin Mr Jim Swinden LL.B Ms Liza Newby Mr Peter LeRoy WorkCover Member Consultant Appointed: Consultant Appointed: Director Community Member including Health
resigned
Advisers.
as
(Hons)
Information CA
management
Diploma
policy
Victorian Chief Director, Victorian and Board; Morey
of
with Australian BEc Law of specialist, MIACD
11
1
Australian
in in in 1 1 1 1
Committee, the
State Member MA of July
July July July July
January Legal Health health Information FCHSE development Consultant and Potter Institute
Premier Wickham
Victorian
Computing
FAIM
Strategic Branch Health
2006
Officer 2001 2004 2006 2004 justice Risk (not
Computer Management
teaching
law Services Farrelly
experience
of CPA Red 2007
pictured) of
Management;
&
Victorian Services
Accident
and President,
Quality agencies.
and Chartered (OCIO); Victoria;
Officer Cabinet’s Cross Projects,
and
and policy;
and
Advisory
management; Society;
advocacy;
Council; in
Blood
Associates;
Commissioner. Mental rural within Compensation and
a
ACHSE. with Office Accountants
range
OHS,
hospitals
Board Service;
various
the Health
of of
the
settings
as
13
Peninsula Health Annual Report 2007 Peninsula Health Annual Report 2007 14 provision responsible The Role of the Board Governor Directors The Board Governance Health and for recommendation by to for for with appointed the develop Services Health vision accountable collectively governance The through Individual attendance Directors various The functions attend the members 30 on Executive
ensuring
Peninsula June their
Health. Health reappointment.
requirements financial strategic
Board nine-member Directors Board members
and
significant Service Service
committees
areas participation
a 2007.
Act
of
is also
and in
contribution
Board of Directors of Board Strategic
of regularly
requires for goals of held
Directors
as
at the appointed
for health Council of
year
and
the 1988
Health direction
Directors
a contribute events. of Board
give a
Peninsula At
and and
eligible the
term services 11
Board
of Peninsula responsibility.
efficient
1 of Peninsula these
of
Board
and
meetings services. their
the the The governance is to July present
Plan
upon the
comply of
the meetings. are
of in
committed
ensure
by
occurs
of through
to
service. the
the Board is
the
three Minister
2006
meetings, Minister time
Health
usually for provided
to
of Health
the the apply
the
Board. mission, Health
the
reports the Health with
in
to years to to on for advice Finance & Resources Board The Nine • • Members: matters, Committee The Committee meet and Health operational and recommendations as at 30 June 2007 Board Committees The New Appointments Peninsula Retirements Ms extend on Business Aged Executive LeRoy, to Board a has and organisations of Management
Jim Dianne number
former Hesta
major 1
his
Nancy previously internal considers private committees Finance appointment
July committees
all
Care Kerrigan
and (as valuable
and Service. their who
statutory,
management
and
and Wickham
2007.
Solutions. Board at
of Health Director
Hogan, senior
Services support
requirements hospitals
reviews
control 11 resigned sincere
public, &
the
minor and
Advisory
and OAM been
Resources
contribution. January
Ms
Director,
also
Industry
Board
management to provide
a
was regulatory
makes to
Health
(Chair) to
systems
Hogan
Board not-for-profit
works. Ms with the all
appreciation the
and
the
assist from the
information financial
announced Board.
and 2007), Hogan Board CEO
Galante
Board aged
Mr for
specialist Funds Board. and
Director
is the
the Staff
the
Peter the and of
of
care
to
its Health, activities and compliance The operating the management adequacy auditors, with responsible Health. services quality monitor Committee audit General. the Board, requested quarterly The Audit Committee • • • • Members: The Governance Committee Quality & Clinical • • • Members: • • •
Michael Associate Barry Jim Dianne Barry Diana Michael Jim Peter
quality
overall internal monitors
Committee Audit Quality
the
programs Kerrigan Swinden
and
any
Nicholls Nicholls which The LeRoy
Ward
outcomes
internal provided The reviews for and
Wickham
within systems. and
Tiernan Tiernan Committee
by governance
Committee
effectiveness
auditor meets & monitoring
Professor for Committee Peninsula
Committee at
all the
activities (Chair)
Clinical are effectiveness (until OAM
(until
the and
any
receives risk Peninsula and
Peninsula and (from integrated by
as and
or clinical
evaluates
other
11/1/07)
management 31/1/07) (Chair)
external Peninsula
required Governance the approves meets
Ruth
Health. member, of framework improve framework
is 1/2/07)
reports liaises of
Auditor- Peninsula
time also
risk Health.
Salom
Health health
of with
the
to as
the
via modification the the Board a held proposed suggested recommendations require It demonstrated Board future report these empowered (MSA). delivery * Committee member for only part of the year. Meeting Attendances the matters The Board Executive Medical Staff Association/ • • Members: for Development The Development Committee Planning & Future through
James Barry Ruth Liza Peter Diana Michael Jim Dianne
quarterly Associate Michael identifies
wne 9 Swinden Newby
the
Salom Deputy Medical Medical
ihls 11 Nicholls eo 6 LeRoy
Board Planning Ward
as
Kerrigan ika 11 Wickham
era 10 Teirnan
matters Executive of services on
future The upgrading,
required,
of of the
Directors.
any future Tiernan
Executive services urgency meeting
methods
A 10 OAM
existing
Chair Board Professor
Chief Staff Staff to or
&
distribution action
Committee and community
make are deletion Future
or Finance Board etns Resources Meetings
10 10 9
services. and
which
Medical
Association, Association
of of of (Chair)
Executive
Executive
extension, to of of of of of of
is
based
Meetings brought 1 4 11* 1 11 1 4 11 and
between
services
so
of 1 9 11 1 4 11 1 11 1 11 1 3 11 1 11 11
required the considers the decisions
Ruth
financing
taken
includes ensures and
Chair
Board
and on
Staff plans
of of of of of needs.
of
Salom
forward
1 5 11 1 4 11* 1 11* 1 4 11* 1 11*
makes from is
which
1 4 11
the are to
to
with
of
Adt Quality Audit &
on
on the
Governance 4
4 &
of of of
5 4 4 4 needs, Committee The Committee Community Advisory • Members: The & Ethics Committee Human Research • • Members: perspective development • covering Committee and the protocols out monitors researchers and considers on to Association, and Services, attendance.
Liza Diana Barry Diana
the
other
of of of of
Clinical
Board within makes completed the Community Human
5 5 5 5 5 5
Newby Committee.
demands, lnig S/or Rsac Cmuiy Primary Community Research MSA/Board Planning
Nicholls Ward Ward Executive
& ethical
research
and
Peninsula
for
and as
Peninsula
Development
recommendations
provides assesses
whilst Research in
the
research to
seeks from of of
(Chair) uue xctv & Executive Future
reports relation
projects 6 6 the
(Chair) issues Chief Advisory
and
involving Director
also
a
approval
Health,
feedback
Health. community advice
all
service to &
to
Executive to
as harnessing
2 2 and
protocols Ethics
the
be ongoing
of of referred
Medical
9 2 2
in patients
on
carried It of Board
from to
9
of of tis dioy & Advisory Ethics
1 4 11 1 11 management. Primary remuneration performance Metropolitan creating Health • • meets • The Health Committee Primary Care & Population • Members: • • • Members: The Remuneration Committee • Members: Group. and (CALD) Culturally Advisory supported Health community
Diana Liza Jim Jim Dianne Diana Barry Peter
Committee
5
the Primary Remuneration
of of
Swinden Swinden Newby
as 6 2 6 Committee
and
Nicholls LeRoy Community Ward
Ward Koori Care effective
Groups,
Wickham and required
by
its
support
Health Care
Health and Partnerships.
two Community (from of Linguistically
2 1
services.
(Chair)
(Chair) (Chair)
of of of Population
(Chair) executive
* 1 3* 3* 3* determine
including & linkages
Community
to assists Committee
1/3/07) Advisory ae Remuneration Care Population for Services
review
(until (from
Peninsula It
1 1 is
Advisory in
between
of of of 11/1/07) the Diverse
1/3/07)
1 1 1
Group and 15
Peninsula Health Annual Report 2007 Peninsula Health Annual Report 2007 16 Executive Staff Profile Staff Executive Alfred of Network, Human in Allied Sara Appointed: MBChB Service Administrators, Institute senior College Northern the Dr Peter Bradford MB Chief Sherene Appointed: a Administrators Peninsula in a Health and Executive Dr Sara Watson MB Executive Dr Sherene Devanesen Chris’s Appointed: AHA(UK) Executive Mr Chris England Peter Appointed:
former
Member
health Health Epidemiology
Victorian BS Deputy BS
has
Executive
has Health
Hospital.
health Information
career
Dip MPH Resources
Executives of
FRACMA of
has care. held President
Service Territory.
CMAHRI
The been
Advisory Director Director Director
Medical
of
TAFE, March October
August January Obst Chief
State 11 Services
care FRACMA
Monash
a in Royal Sara
and
number with an
years health
and
RACOG
management.
an Executive
management 2006
MHA
Peter Associate
Advisory
Community Medical, Human functions of Systems; Administrators,
2005 and an Board; is
2001
2000
Melbourne
Peninsula ACHS Preventive
a the
experience University ACHS
administration
FCHSE Fellow an
of
(NSW) is
Royal FRACMA
a Honorary senior Resources
also
Coordinating
Frankston Committee Board
at Surveyor. Fellow a
of
Member Health
&
Bayside BSc
a Australasian Hospital, She Medicine, roles
Faculty
Councillor the Continuing executive in
Director a
FCHSE
(Hons)
clinical of Senior is
Council
Australasian
for
includes for
and
Acute a the
Health, for
of
member
of
Surveyor, 26 The 8
Rosebud
Monash
the
Australian
Business years ACHS. of Lecturer work FAIM
and of
years
College Member Care
Care,
Austin
Wesley
the Victorian leading
Peninsula management
followed and
FHKCCM
of
College and
in
Royal and
and
University.
Acute
the in
Victoria Hospital of
and College
has
of Mission
the
the is Quality;
Medical
Quality
DHS Australasian
the
the Economics,
worked
Health
of by Care
Department
and
Chisholm
Medical
Chair
26 and Board of positions
Melbourne;
Council;
Health years
the
Care
The in
of
of
Management of Financial BA Director and Prior Appointed: her Her Finance UK the roles Jan Appointed: GradDip(Behavioural & and Primary Executive Mr David Anderson Executive Ms Jan Child Executive Mr Brendon Gardner Acting Ms Elaine Bennett BCom B Appointed: David Brendon Appointed: Health Victoria including Health He operational Casemix, responsible Management
App Intensive Human
has
for Joint(Hons)
role public is appointment Information Nursing
to in
has
a
Sc MCom eight Associate
he Information
been
coming a and
Division Care as at
Clinical
first Management
the
range
and (HIM) was
and Director Director Director had
Services. both
Director
April February October May
and
Care
for the years. Executive
a Department
and
joined
Innovation Systems more
(Finance) private experience
Manager,
member
selecting
CPFA
to of Acting
St Department MHA Governance, for 2007 1 2007
and Executive as has
Registered Australia public
Vincent’s Finance Nursing, Planning,
Elaine Services,
of a
recently David Peninsula
2002
Acting
2007 Sc)
Mental Community
(UK) been sectors. UNSW
Clinical
Executive for Association within
of
GradDipHlthAdmin Financial health Council. and
has
of
in more is MBA
various
and Associate a Elaine Director
Frankston
Health
Water
senior a of a Psychiatry
and Health member
implementing Quality
AFCHSE
Governance, since Nurse
the member member Health She
Human Information
settings
than AFCHSE
has positions
Participation
HealthSmart Analysis was
DHS
has
Resources, and management and
held
National of
with
and
five held in Executive
of
Emergency
Psychiatry
the
Services. held
of and of the
committees Women’s 1997
including
senior
Peninsula Customer years.
over
the the several
within
Executive and
Quality
Victorian the Infrastructure professional
Health
as
Steering Australian
20
program. Community Funding, management
new
Director
Network
Prior
roles
the years and Community and project
and
Health’s
Services
Service on Patient Health
Director Health
to Children’s
in
Committee Customer
Coding experience
in Health is joining
and
government management, Manager,
the in
Services
Service Operational
Trust and
Service.
operational
addition positions
of Health
Department
and
Services
Peninsula
Client Finance Health.
Services. in
in
the
and to
in 17
Peninsula Health Annual Report 2007 Peninsula Health Annual Report 2007 18 As at 30 June 2007 • • • • • • • • • • • • coordinatio Frankston site Transport Patient Educatio Medica Suppor Coordination/ HMO Governanc Medica Pharmacy Service Investigativ Service Customer Quality and Governance, Critica Palliative Care Oncology and Adolescent Children’s/ Women’s/ Service Operatin Surgery/ Service Cardiac Medicine/ Acute Care Frankston Executive & Quality Bradford Medical, Director Dr Peter l l l t s s s s n g Organisational Structure Organisational e s n e Deputy • • • • • • • • Community the Home Hospital in Outpatient Care and Integratin Social Work Allied Health Care Residentia Sites and AgedCare Rehabilitatio Ethics Research and Health Service Care andAllied Dr & Continuing Community Executive Peter Director W Dr Chief Health atson Sara Bradfor Executive l s n d g s / • • • • and Rosebud Hospital Rosebud OH&S Management Respons Emergenc Resources Huma Acute Care Resources Executive Mr Director England Huma Chris n n Dr e Chief Executive Directors y Sherene BOARD Executive Devanesen • • • • • • • Technology Informatio Management Informatio Printin Call Service Personal Alar Supply Payrol Financ Finance and Informatio Executiv Anderson Mr Director David l g e e n n n m • • • • • • • • • Director Nursing, and Community Core ofLife Services Library Pastoral Car Koori Liason Participatio Community Educatio Nursin Recruitment Services/ Nursin Care Uni Intensive Franksto Services Emergenc Franksto Intensive Car Ms Emergency Participatio Executiv Frankston Jan Child g g n n n t PROFESSIONAL PROFESSIONAL e y & Ms n Dr e n Public Relations Dr SaraWatson Mr JohnJukes e Allied Ms Peter Vi Medical cky Nursin Legal Jan Bradford Hammond Health Child g ISSUES • • • • • • • • Infrastructur Security Food Service Service Environmental Engineering Infrastructure Site Services/ Psychiatr Projects Capital Planning Mr Psychiatry Director of Psychiatry Executiv Associat Ms Elaine Executiv Planning, Director Bennet Gardner Actin Brendon s and g s t e e e y e s hospital total be four that surgical opened, expansion When on and and theatres development The Hospital. over The Victoria. milestone to The commenced. of Initial Expansion Hospital Frankston development
complete Frankston refurbished. the
day redeveloped
expansion redevelopment project compare existing number 6,000
work
this Mornington
and to surgery Peninsula and
in
of
next eight.
square on
will
critical
and
the theatres new Hospital
of Frankston of of with
the
will
This
take phase
theatres
two health facilities.
continuing is areas
endoscopy
$45m
metres
the Health include a Peninsula. care
will
will three significant new
will has
in
best services
at
Hospital provide
facilities bring at expansion the
Frankston
also The surgical
will
of years
the
the in
new
the have
is be relocated Services and The the surgical 3 The surgery. be 2009. Unit and new The intensive a The Unit recovery centralised which Sterile used refurbished The
new patients
redeveloped ready
waiting
the will development new
redevelopment theatres Pharmacy will will
operating in
A
sterilises 13 Supply
the
Health theatres have new
be be
Department
suite. for
operating care to
bed waiting
33-bed list theatres, situated serviced
and a use
and Cardiac
better
new
Intensive Department,
and
Department theatre for Information The
all and
expanded.
in
will the
of
for
Category
theatre
the and area. November theatres
Central
will
access expanded,
close
the by help
will Angiography Angiography elective will
equipment complex
7-chair
a Care
also
two
also
new
be
to to areas.
will
to
2 will
reduce
include the new
Unit.
be and the
health more existing on demands hospital’s The for providing accommodation New
the staff.
redevelopment
education services
needs. Peninsula
facilities
a of capacity
better
the
to
facilities
growing
will
and by cater
environment to
will enhancing also
meet developing
for
boost and
population be
future
the
built, staff
the
19
Peninsula Health Annual Report 2007 Peninsula Health Annual Report 2007 2 0 for The 20 • Centre Special model a on The centre comprises Stage opened and provides Lifting •
new, to all patient assist dependant
the elderly
management Mornington new
chair with
double
1A
of of Nepean
dynamic include:
features in
staff treatment
Mornington care. apparatus
excellence of
The Mornington Centre Mornington The rooms
ensuites. September patients. or 60
The
and bed
patients geriatric with
Highway,
person-centred
of Centre, Mornington
and 20 to beds
the The
and
in
bathroom. single
for
ensuites Centre,
2007. 12
from evaluation
transfer
Mornington
and care
aged located
provides of
rooms
bed the
Centre
a care,
to
of
Centre The help Inpatients minimise were Centre The about year. is A • Group • Secure • expected the for group on multiple patient sensory
design Mornington
number to
The
relocated each
visitors. 1,500 building,
incorporates in reduce
therapy
rooms
average cognitive September
and landscaped from
floor garden purposes
of to elderly
of
The
staff be
risk
and to
consultation
the
for designed
Centre as
23
length The
Mornington areas
of
decline.
activities. one-on-one Mt
patients a required. features
days.
including 2007. third
falls
mobility
Mornington Eliza
will
around of
for and garden
stay
treat Centre every rooms
which
and
or
Health for and community aged beds, evaluation will of on the Peninsula
The
planning
the
Department comprise hydrotherapy
care
30
Mornington Service. Peninsula
complex
Health mental and
rehabilitation for
another
management the
of
is
Community
health pool care
Human Centre. future working
30
and beds,
beds, centre geriatric
stages
Services facilities This
with
60
a
Judi McKee & Guy Chipperfield The new Mornington Centre, a centre of excellence for aged care, opened in September 2007. Mornington Development Project Manager, Judi McKee, and Site Engineer, Guy Chipperfield, view plans as construction of the centre nears completion. 22 Meeting Demand
Peninsula Health Annual Report 2007 Goals Significant progress has been made, within the sub-acute • Provide a quality of care to older people that is in keeping services, towards implementation with evidence based practice. of the principles underpinning • Provide high quality, complementary services from Rosebud Victoria’s ‘Improving Care for Older Hospital that assists Peninsula Health in meeting growing People’ projects. These include: demand. • The development of an Inpatient • Work in partnership with other health providers to enhance Falls Program. the health and well being of the community. • Further development of staff • Provide a flexible range of responses to the increasing level expertise in all major clinical risk and complexity of demand. areas, including falls prevention, cognition, skin integrity, • Continue and enhance service and capital planning across continence, diabetes and acute, mental health, community health and aged care and medication. rehabilitation. • Agestrong - a strength and balance group program delivered in the sub-acute Improving Care for by older people ranged between inpatient settings (including Older People 46-82%. aged psychiatry) and in the community. Older people are significant users In 2005, the Department of Human • Robust processes for consumer of Peninsula Health services. Services (DHS) granted funding feedback. When admitted to hospital they to Peninsula Health and 14 other • A Clinical Governance structure often present with multiple and metropolitan and rural Health for Older people. complex needs. In 2006/07, people Services, to ensure Health Services • Implementation of an Older over 65 accounted for 47% of all continue to respond to the often Person Friendly environment admissions. In several non sub- complex needs of older people into audit tool resulting in a $137,000 acute units, beds being occupied the future. grant by DHS for new chairs and beds designed to improve care for older people. A nurse call bell system was also updated Mornington Peninsula Shire Age Groups 70+ to improve responsiveness to patient calls for assistance.
Falls Prevention Program
Peninsula Health’s organisation wide Falls Prevention Program is recognised nationally, and internationally, as best practice. The program has been integrated into routine work practice for all inpatient and residential care settings.
DHS has selected Peninsula Health to be the lead metropolitan agency for the roll out of a falls prevention program across acute services. Jody Holmes Dialysis Nurse, Jody Holmes, assists Renal Dialysis patient, Anthony Keep with his treatment. Since the redevelopment of the Renal Dialysis Unit at Rosebud Hospital, it has tripled its capacity, expanding from three chairs to nine. Now at its full capacity, it allows an extra 24 patients to receive this treatment three times each week. 24 Meeting Demand
Peninsula Health Annual Report 2007 The program was launched Mt Eliza Personal Assistance Residential Aged Care Services as a clinical portfolio model of Call Service (MEPACS) care proactively addressing falls In April 2007, Dr Craig Clarke prevention. It assists in correctly Peninsula Health, through the joined Peninsula Health as Clinical managing medication, reducing Mt Eliza Personal Assistance Director, Aged Care Medicine. hazards in the home or in hospital, Call Service (MEPACS), provides and providing a safer living personal alarms for over 13,000 Two Division 2 nurses from environment. people throughout the Eastern Rosebud Residential Aged Care part of the state. These alarms Services, Lisa Della Gatta and Zoe Agestrong enable users to contact MEPACS Caspar, won an award at the State in a medical emergency and to Nursing Excellence Awards held in Agestrong is a strengthening and live independently in their homes October 2006. balance group program designed for longer. for older people, which is based The award in the category of on research evidence, has been During the year, MEPACS ‘Improving the patient/client developed by the Strength is for responded to 15,659 true medical experience through innovative Life Network - a partnership of emergencies, with 97.17% of the nursing practices’ recognised their local agencies in the Frankston calls answered within two minutes. work in improving the oral health and Mornington Peninsula region. care of residents. There were over Client satisfaction surveys indicate 80 nominations and five were short In 2006/07, there were 610 that over 96% of clients were listed for the award. participants in the Agestrong very satisfied with their service program, which was conducted at MEPACS and 100% were very Transition Care Program at 10 venues across Frankston satisfied with the response to a and the Mornington Peninsula, in medical emergency. The Transition Care Program is a partnership with local health care 12 week program, jointly funded agencies and councils. Trained The service, which is based at by the Commonwealth and State leaders provided sessions in Mt Eliza, uses telephone systems, Government. It provides care and safe, supportive environments at advanced software and back up restorative services for older people low cost. Carer and chair-based facilities to maintain contact with who have been in hospital. The sessions were also provided. clients. program can be provided at the patient’s home or in a residential The program is now offered in Ambulatory Services care service. The aim for those in eight wards within in-patient the program is to improve their and residential campuses across All ambulatory services, including functional capabilities and their Peninsula Health. The Agestrong home based components, have overall level of care. program provides direct health merged to form one service benefits and support for the delivered at Chelsea, Frankston and The program commenced in transition to a healthier lifestyle Rosebud Community Rehabilitation December 2006. It currently has upon leaving the hospital Centres. This means that clients 20 residential places at a private environment. can access the service required residential care facility, Regis close to or in their homes. Shelton Manor in Frankston, and 10 home based places. Both are supported by Peninsula Health Allied Health staff. Maintenance • Patient • Ensuring • Organising • fracture. who prevent the Prevention Frankston Frankston Hospital with an Peninsula Osteoporosis Service provider tertiary are performed decrease treated In Mornington patients over Each 2005/06. as from
2006/07, Osteoporosis Osteoporosis with outcomes. treatment. outpatients. at Osteoporosis
elective Osteoporosis
the 1,000 have June 2,609 month
hospital
the 48,120
future
on of Frankston The
of
Health
education been Hospital
30
and surgical
acute Program.
Endocrinology
in the
Frankston
follow surgery. Peninsula. 70 at
Nurse’s
2007. June screening
fractures
Peninsula inpatients,
nearly
patients waiting
services treated
of
management prevention
Nurse
has secondary Nurse
up
a is Fracture procedures 2006
in database The
The
the funded role
appointment half Hospital
relation
list
to
for
from
in tests.
is
on
number to
major Health, role
includes:
a of work team
patients to reduced a
2,322 and the
and
these
help
of of
to are
in
of Hospital This managing 1,000 Department assist and further when There Emergency Department the patients Department, The financial Ward September for prolonged likely plans installation A chest patients Emergency and established flow and the estimated The Department. see area bed, transferred Patients
15
patients
Frankston Frankston
speed Planning other each 6
goal
initiative or
of sub-acute
bed
to
for (EOW) pain. patients it bed in were
acute program
patients
is
then
(2.4%)
requiring avoiding in are year.
of the
year Medical
programs, required. the
30,000 observation, Emergency
the the
of
to MAPU 2006,
who to
Department 50,518 discharged
sees
EOW was
an return Unit and will
monitors
an
flow
Hospital Hospital to facilitate
the patient’s Home.
facility
from
to increase
within
may
an inpatient
assist by-pass sub-acute refurbished investigation each and (MAPU)
Assessment patients
Emergency medical
is will of
presentations home. appropriate
and the
to
require the
is or
Observation
see Emergency Emergency 48
allowing
week, but a move
journey in home,
used
to
to 2005/06 is
of quicker
situations
hours. ward
was
it
Future wards
observe the part are
1,188
care will
in the
for
of to the
to Imaging established likely A of waiting a waiting in the Some Frankston lengthening organisation In helping waiting unit colourful, Starlight enhanced paediatric Emergency for initiative also in A privacy. areas. lighting, area area Emergency In
bed
consulting dedicated the the the October care.
children
Emergency
offering created. is was
to
in Emergency Emergency year
people enhanced
to to to
to
be
better an Department improved Fun
completed.
high-tech
waiting by be be be Hospital alleviate
under 2006, discharged
appropriate
who
in Department. Department
waiting paediatric
a wide
area Centre,
This the referred treated, seen
spent the diversion
triage
Department
present
donation
through work
review
for area DHS
adjacent response Department Department
the
by their was
entertainment too times
patients which and and
The
waiting
a to
experience
waiting
quickly was on
funded ward
doctor, developed.
much for
anxiety.
waiting a
an to The
other more
natural waiting
the in of program
Medical
children
the is
to
at
or a
for
a
time was area was 25
Peninsula Health Annual Report 2007 26 Meeting Demand
Peninsula Health Annual Report 2007 The increased number of patients Radiology Department A new Interventional Angiography requiring cardiac monitoring for The $3.4m redevelopment to Suite was also developed to between 12 and 36 hours resulted the Frankston Hospital Radiology enable patients to have diagnostic in some prolonged stays in Department was completed angiography as well as vascular Emergency Department. Additional in September 2006. This interventional procedures. monitors were ordered to enable project improved the Radiology these patients to be transferred to Department’s facilities to better During the redevelopment, MIA the Emergency Observation Ward cope with current and future Victoria - the provider of Radiologist freeing up beds in the Emergency demands for medical imaging. support and MRI services to the department for other patients. Department – also replaced their Since the completion of this MRI scanner with a state of art Revised bed management, redevelopment, Radiology has $2.5m MRI scanner capable of discharge management and seen the number of examinations faster scan sequencing and whole patient flow processes have been increase to 72,220 from 68,005 body imaging. introduced. These have maximised in the last financial year. This bed availability by ensuring prompt represents a 6.2% growth in the MIA also replaced their Nuclear and appropriate discharge times; number of examinations. Medicine Gamma Camera with a transferring identified patients from new dual-head Gamma Camera, Frankston Hospital to Rosebud The redevelopment included: at a cost of $500,000. This will Hospital, and to both aged care and • Placement of the CT scanner in achieve faster and more detailed rehabilitation programs. This will a more accessible site, closer to image acquisition and lead to result in more beds being available Emergency and the other wards improved diagnosis. The Gamma during peak time to allow efficient and departments. Camera was installed in June 2007. patient flows from the Emergency • Development of an additional Department to other wards and General X-ray room and an Paediatric Diabetes Clinic programs. Interventional Ultrasound room. The Paediatric Diabetes Clinic has • New and larger patient commenced on a weekly basis Other strategies developed include observation areas for short-term for paediatric patients, and their the fast tracking of some patients, and long-term stay. families, who have been referred such as children to the children’s • A new waiting room and by their general practitioner. ward, for treatment and the fast Reception area. tracking of patients likely to be • Improved staff facilities and a The Clinic commenced in discharged, to procedure rooms Conference room. December 2006 and, by June 2007, and discharge areas. • Infrastructure to support new it had provided 144 occasions of image recording and storage service. The Clinic provides patients Successful implementation of systems (Picture Archiving and their families with access to these strategies will enable and Communications Systems a multi-disciplinary team of health Frankston Hospital to meet both - PACS). care professionals. These include internal and DHS targets for the • Improved Specialist Radiologist a paediatrician, diabetes educator, timely treatment of patients in the reporting areas. dietitian and a psychologist. The Emergency Department and their Clinic saves families time and discharge or transfer to other money in individually accessing wards and programs. each of these health care professionals. Loretta Whyte In March 2007, the Hillview Birthing Unit relocated to Frankston Hospital to provide a safer clinical environment for expecting mothers. Hillview Birthing Unit, Nurse Unit Manager, Loretta Whyte is pictured above with new mum Arlene Yeoh and baby Brandon. Brandon is one of 55 babies born in 2006/07, at Hillview Frankston since the relocation. 28 Meeting Demand
Peninsula Health Annual Report 2007 Flexible Cystoscopy Service The decision to relocate the The program was presented to In November 2006, Peninsula Hillview Birthing Unit was made hundreds of Indigenous young Health commenced the Flexible following reviews made by people in rural and remote areas. Cystoscopy service. Flexible Professor Euan Wallace, Professor Core of Life worked in partnership cystoscopy allows a doctor to of Obstetrics, Monash University, with several Aboriginal and Torres examine a patient’s bladder using and Dr Campbell Miller. Both Strait Islander health organisations a thin, flexible, tube-like telescope recommended the preservation of to develop modified resources for called a cystoscope and assists in the Rosebud Midwifery Model of Australia’s Indigenous community. diagnosis of bladder conditions. Care at Frankston Hospital. Several Indigenous communities were encouraged to contribute The cystoscopy procedure was Rosebud Hospital continued images, artwork and language previously performed with a to offer prenatal and postnatal to further develop the program’s rigid cystoscope under general services, including booking clinics, educational resources. anaesthesia. Now it is a much midwives clinic, postnatal care, shorter procedure performed with home visiting service, Mother In recognition of the successful a flexible cystoscope under local Baby Unit and Sleep clinics. work of Core of Life, the program anaesthesia, increasing patient was highly commended in the comfort and safety. The enhanced The relocation of the Hillview Excellence in Prevention and Early service is less invasive and reduces Birthing Unit provides the Intervention Category of the 2006 the impact on lifestyle for the opportunity for women to choose Victorian Public Healthcare Awards. patient. the model of care they prefer with ready access to medical expertise Rosebud Hospital Peninsula Health if it is required. Maternity Services In 2006/07, Rosebud Hospital An expansion to Frankston treated 12,322 inpatients, an In 2006/07, there were 2,584 Hospital’s maternity facilities is increase of 1,602 patients from births at Frankston and Rosebud planned for 2008 and will result in 2005/06. Hospitals. additional maternity and birthing facilities. At Rosebud Hospital, several Peninsula Health has restructured new services were introduced birthing services to offer the Core of Life and others were expanded and Rosebud low risk ‘Hillview’ Midwife enhanced. Led Model of Care and both the Core of Life has expanded Frankston Hospital Midwife and nationally. This unique, ‘hands on’ Emergency Department Medical Models of Care, which life education program presents The Emergency Department’s includes higher risk cases, at male and female adolescents with Triage Area has been expanded Frankston Hospital. information on pregnancy, giving to provide increased privacy for birth and parenting a newborn. patients, as well as a larger family- In April 2007, the Hillview Birthing In 2006/07, the program was friendly waiting environment. Unit was relocated to Frankston delivered to 15,000 youth at Hospital. approximately 240 secondary A dedicated triage nurse role was schools and 50 community also introduced at the Rosebud settings. By the end of 2007, Emergency Department. the program will have reached over 38,000 young people across Australia. Chemotherapy treatment easily 2006/07, in The Treatment now Unit. area patients Rosebud on website. from calendar, The Peninsula, dialysis An times patients full three its The community Community grant was Peninsula. demand was Dialysis The Rosebud Day Treatment Centre
Chemotherapy
capacity, the internet capacity,
graph booking Renal Rosebud
supported redeveloped adjacent known
The the
from chairs book each
Mornington
patients
and was to
on
Patients Peninsula at which Hospital’s combined
at
above Dialysis Centre. has The
the
receive
week.
in booking
Rosebud. donations. the
expanding Fund
to as Chemotherapy
it service Rosebud
moved
to Hospital
temporary
allows
nine. Southern been
$700,000 the service
by Mornington
can holidaying the
shows
treatment to
and who
a
Unit
treatment Rosebud
Peninsula Health
four-chair
be
$250,000 service areas Renal meet Now uses introduced. to
an
other
Hospital.
Renal
holiday from for accessed a has
the
extra Peninsula dialysis
new expansion
at
a are growing
cancer Dialysis on
tripled
Unit for
in its growth Day
can three
the 24 Southern Rosebud Department Central Sterilising Supply Rosebud Operating Theatres Chemotherapy Treatments – Rosebud 2006/07 Rosebud Patient Transport art (CSSD) Sterilising theatre significantly and to $90,000. Monday consolidated by improved were half minibus, the and sterilising
offsite purchasing Atherton
department, day operating optimise
made
sessions
acquired
sessions.
to
thanks
This
Hospital’s Hospital’s Hospital health
Peninsula efficiencies services Supply
Thursday,
to improve Steriliser,
into use
equipment sessions its improve
care to
which
a
were
own all
Department
of
has
The
state-of-the- for a
Central operating Health
day resources.
generous
patient facilities
rather
within
the been valued dedicated changes
reviewed,
provides efficiency were
sessions
has
sites.
able than access
at
to for will times Frankston Emergency People stream, drug - coordination The community. coordination presentations and avoidable Program The Complex Care Program chair adapted The Rosebud donation
diabetes,
follow
be emergency Program Peninsula vehicle
and patients.
within
referred who
which
to
(PCCP) of
alcohol
Hospital
hospital up.
or
cardiology, take
$50,000
has Department
have across services
a Rosebud provides
by Complex 12 includes
to up
been department
helps and
providing
month attended Kiosk Complex admissions
to
five
from
a
in specially two
respiratory,
care six prevent generic
paediatrics.
the Care streams Auxiliary.
at period
or the
wheel
care either
the Care
more
29
Peninsula Health Annual Report 2007 30 Meeting Demand
Peninsula Health Annual Report 2007 With the addition of a Dietitian, The Complex Care program Community Health Pharmacist and GP Liaison Officer, received $102,000 in funding the Rosebud Complex Care Team from DHS in February 2007 to Community Health Services at now provides a multi-disciplinary enable program staff to participate Peninsula Health promote wellness approach to client care. in a pilot of the “InterRAI Home and encourage people to share Care Assessment Form” - a in the responsibility for their own A total of 1,053 clients received comprehensive electronic in-home health and wellbeing. services in 2006-07, an increase of assessment. Nineteen program 242 compared to the previous year. staff have completed training and In 2006/07, Community Health a project worker was appointed Services provided 69,769 occasions The graph shows 1,104 fewer ED to support the project. The of service at the Frankston presentations, 748 fewer inpatient program creates a consistent Integrated Health Centre and at admissions and 2,769 fewer bed comprehensive assessment which other Peninsula locations. days amongst this group of clients can be used and understood by a comparing the 12 months prior to wide range of clinicians. Introduction of Single involvement with PCCP and a year Session Therapy after receiving the service. Waiting lists for individual and family counselling have reduced significantly.
Total 12 month Pre and Post Hospital Utilisation The Counselling team has designed Data for Peninsula Complex Care Program and implemented new group programs in response to trends in one-on-one consultations and client feedback. These allow access to support, information and treatment for common problems such as anxiety, depression, grief, separation and ageing.
The combination of Single Session Work and the Group Programs gives clients different mediums in which to work through their issues effectively.
In 2006/07, the number of clients referred to group programs has increased from 55 to 140.
Food.Kids.Play Food.Kids.Play (formerly Food.Com. Play) is a family based intervention for childhood obesity, which is a collaboration between Frankston Hospital Paediatric staff and Community Health staff. 31
Food.Kids.Play is a six-week Psychiatric Services introduced four health services required to meet Peninsula Health Annual Report 2007 family group program which aims multi-disciplinary community-based the needs of the catchment area’s to improve health outcomes adult teams that work closely with population. of families with pre-pubescent local general practitioners and other children, who have weight and healthcare providers as well as The Service Plan will identify a self esteem issues. It encourages collaboratively working with clients model which will incorporate the the whole family to make changes and their families or other carers. service components of emergency, in nutrition, physical activity and community, residential and acute lifestyle in order to maximise the The new model replaces the former inpatient and new service models family’s health. use of CAT Services and Case such as prevention and recovery Management Services with a more care (PARC), as well as psychiatric In 2006/07, 30 children from 21 integrated service. disability, rehabilitation and support families completed the program. services (PDRSS) provided by The results have been positive PHPS has reviewed and developed the non government sector. In with parent surveys indicating services to help ensure that addition, relationships with drug that their children’s self esteem patients who present with a and alcohol services, primary has improved. Overall, children psychiatric problem do not have to mental health teams, general participating in the program have wait in the Emergency Department practitioners, housing, hospitals, reduced their hours of TV viewing at Frankston or Rosebud Hospitals private mental health services, by 29% and have increased their for any longer than is necessary. consultation liaison and support hours of physical activity by 31%. services, and academic institutions The number of patients placed will also be considered. Food.Kids.Play was highly in a low-stimulus environment commended in the Excellence in decreased in 2006/07. The current The Service Plan will take into Continuity of Care Category of the monthly rate of seclusion is 7.6% consideration Department of 2006 Victorian Public Healthcare of all admissions, compared with Human Services’ policy directions, Awards. 16.44% last year. The ACHS planning undertaken to date by benchmark of seclusion is 20%. Peninsula Health and Southern Psychiatric Services Mental Health Services, as well as Other developments over the last recommendations of the proposed In 2006/07, Peninsula Health year include the acquisition of a Southern Peninsula (Peninsula Psychiatric Service (PHPS) had lease on a building next to the Health) Service Plan. 118,742 community contacts, an community mental health service increase of 4,891 (or 4.3%) from in Davey St. This enabled PHPS Intern Positions 2005/06, It had14,373 occupied to expand services in an improved bed days, which is a decrease of environment. DHS has funded two additional 328 bed days from 2005/06. The Intern positions for Peninsula number of separations remauned Mental Health Service Plan Health to meet extra patient steady at 1,056. Peninsula Health is developing a demand. These positions include Mental Health Service Plan that rotations in departments including PHPS continue to work on will identify anticipated needs Psychiatry, Surgery, Rosebud improving all aspects of psychiatric over the next 10-15 years. It will Hospital’s General Medicine and service delivery to Frankston and propose an optimal mental health Emergency Department. the Mornington Peninsula, and service system in terms of bed and have developed an improved community-based adult, child and model of care. adolescent and aged care mental 32 Building Partnerships
Peninsula Health Annual Report 2007 Goal A Culturally and Linguistically Diverse (CALD) Community • Foster development of mutually beneficial partnerships to Advisory Group was established. build a healthier community. The group’s inaugural meeting in November 2006 was well attended by members of the Peninsula Health works closely with community groups and other service CALD community and CALD providers to improve the integration and delivery of services. Service providers.
The CALD Community Advisory Group has endorsed Peninsula Health’s CALD Plan. Peninsula Health’s CALD Plan focuses on activities such as training of Peninsula Health staff to appropriate use of language services, undertaking community engagement activities with local migrant resource centres and ethnic community groups, implementing the Victorian ‘interpreter symbol’ across all sites and establishing a Cultural Diversity Committee to oversee Community Advisory CAC member, Marilyn Rowe, these initiatives. Committee was sponsored by the Victorian Quality Council (VQC) to attend the The CALD Community Advisory The Community Advisory Australasian Conference of Safety Group has representatives from Committee (CAC), and its and Quality in Healthcare held in local Greek, Russian, Dutch and subcommittees, meet regularly Melbourne in August 2006. Italian community organisations. and provide feedback, perspective, ideas and information to the Board Peninsula Health supported the Throughout 2006/07, an average of and Staff. Advisory committees and ‘Participate in Health’ Conference 60 interpreter bookings were made groups are made up of community held in February 2007. CAC each month. The main languages members whose interests and Member, Gus DeGroot led the requested were Greek, Italian, activities give them access to public group discussing Medication Auslan (sign language for hearing opinion. In selecting members for Safety Issues. impaired), Mandarin, Croatian, the committees, Peninsula Health Dari, Cantonese and Arabic. also tries to ensure that these Culturally and Linguistically members represent the groups in Diverse Groups Koori the community. Peninsula Health tries to involve The Koori Community The development of the consumers in all aspects of its Advisory Group has increased Community Participation Plan was program and service development its membership from four to undertaken in conjunction with from service planning through to 10 members. CAC members and has resulted evaluation. Particular attention is in a strong framework for building paid to culturally and linguistically Peninsula Health staff continue to community participation across the diverse groups. participate in a range of workshops Health Service. conducted by the Victorian Brian Whitlow Frankston Hospital’s Ward 5GN Volunteer Brian Whitlow, explains rights and responsibilities to patient Wilma Kneebone, as part of Peninsula Health’s Rights and Responsibilities Program. Peninsula Health Annual Report 2007 34 There people Two Peninsula. Health responsive health Program catchment population. needs the The Peninsula Frankston Sensitive gastroenteritis, disease, chronic area Frankston/Mornington Indigenous conditions. (AHPACC) and Chronic Care Program The Aboriginal Health Promotion Group. DHS Peninsula training. roles, includes Health Aboriginal conference and of formation, A
presentation the
local
Indigenous top
staff are ‘Participation
Aboriginal
are
Koori services
of Promotion Organisation.
living
obstructive
five
diabetes
dehydration program government
to
the
Conditions
have Building Partnerships Building over
Shire. Health Community City
successes
for
All to
The people, ensure held
Community
Ambulatory
on local
the
of this
and 1,500 was
joined
angina are
cultural
geographic
the
health
in
these
presented
complications,
evaluation, chronic
and
Indigenous
and
project
February Mornington that culturally
pulmonary at made Mornington
Training for
and
Indigenous
areas the and
rates
Chronic and
Peninsula Controlled
Health’
promotion occur
community respect
the Advisory Care
Aboriginal health learnings about will
dental
of higher
at 2007.
work in
be the Care
the people or diabetes, people The (COPD) as A been encourage Indigenous health worker identify chronic that Aboriginal culturally Stay Stay Healthy allied In emphysema. in attended This with Health provided care the The additional Practitioners than Victorian disease be mental symptoms those use.
Community
chronic 2006/07,
chronic those diabetes,
beginning
service program Peninsula number planning Target Healthy long the
appointed health
people
services.
Service
with newly health
has
illness long -
priorities
general
at average.
by for sensitive
group
cardio
term support disease respiratory community
the and
risk
people populations also
321
will
Frankston
chronic
and
example
term dental
(GPs) excludes is
also
already
role diagnosed
and of Access
amongst Health
use
to health
an
problems
of
sessions. particularly
to A
people vascular been nursing
community February
for
support
provides
risk commenced The
these health to
early program drug/alcohol
work and
to caring of
conditions,
conditions.
AHPACC General
exhibiting
support disease
services asthma mainstream conditions. appointed
worker factors and
clients chronic Community
appropriate.
received
will intervention
the
with
conditions. services. with
disease promotion
as
for The people
2007. ensure
benefit
be local
well
and
local
who and or has and
full will are
at
to
(three of Peninsula in Service Frankston treatment. of Sessions From pre-school visited In guardian condition screening incorporated settings. and education Oral Health Council working Community Peninsula Health continue The Local Councils Partnerships Community Health long intervals followed attend consultation and self The
partnership 2006/07, the these
manage their
offers two program health term
the
minutes) project,
group with services on
completed to
with
children Councils to
consent
These up to parents
conducted
of screening
Shire Health’s a management.
to are Community deliver education,
children
promotion support
work 26 range a
Health teeth
at
and
their
check with
programs. encourages
Frankston total
provided with
two six Pre-Schools
“Adrift” to Council. can
the
received
in with
is Pre-School
long on individual
and where of
the
of
Frankston short the
the
Service were oral
and comfortable given. also process,
where
projects. opportunity
the 47
one
and
community. Peninsula 12
Health term Mornington
2PIC to
health/
encourage City
Clients
and Screening As
be films
Peninsula
screened. parent/
monthly people
children to direct
is were
925 part
illness project
one Oral 530
are
to to Brotherhood Grants, Project The and as and Award shortlisted Community unique in was A and Vancouver, Promotion presented The film chance The 280 2006 alcohol about regions Service Frankston Community Kitchens Project from “Everywhere established taken of Community and manual, a Community the
resource
Community
April Community part
planning
Communities Evaluation. a produced making Frankston 2PIC project people also
the
at budgeting off young
in
of
visitors 2006
is were to and
currently of Rosebud promotional
Southern
established the across
film funded
the
become
Community
the at
Conference for kit
Canada
attended gave kitchens supported process.
Kitchens Kitchens. Health
phase. people, and of
the
category launched
Stronger
You which project
by Kitchens a
Peninsula. Community Kitchens with
St.
Primary
Victoria
World young young conducts has for
Cinema Go” –
and Laurence, involved has
in
Local 6,000
includes
three
and DVD/video
friendship
the and had was
was June
The
of
Health by
were in
Families Westernport in
developed website Health
book people people has Health
with
premiere. Research more
November The launched
3,100 the Answers
where
visits.
concept
years 13 Kitchens 2007.
in
written
28 a films
the
in the and
the organisations Service Frankston Health continue Community deliver including joint aimed of on Xerostomia, 1,000 Posters, toothpaste, chewing of produced 1,000 Peninsula pharmacotherapy ‘Open workers, GPs trained strategies The is poster The including presented Sydney Amphetamine Community Health Service Peninsula Community Mahogany and Mental
now
drug corporate the
Peninsula
the Australian ‘Open and health
health Frankston
at UP’
and
condition Service
programs distributing
to
Support users, and in Group
a
Pharmacists gum improving to drug
‘Open the
with promote
based September
to Community
cartoon
at
packs Neighbourhood UP’
brochure
promotion
work
toothbrush,
Peninsula Health Health
or
donors.
packs the
several Australasian
-
are
and
particularly and
Conference Drug for significant Peninsula (PCHS). “Dry project
(GEMS).
UP’,
known and
drug target
on
and together
delivered
clients
Emotional
drink
brochure alcohol
the
harm Services containing Services the
Foundation
the
Mouth”. nationally. At conferences Mornington
which
120
were
users
2006,
project Community Health
‘Open
was
group. The
oral least
bottle sugar as
Peninsula
reduction received
Health’s
support
focusing
health workers,
to
in
House
by
is health two
and and
on and
UP’
a free were two
in of overdose to Day. the a For occasions the becoming presentations and of month client injuries of 2006 introduced The syringes The had distributed and The SHARPS Excellence the Primary listed The in Conference and Melbourne Association the
ceremony
May June injecting increase the preventable
National the project category Victorian reducing 389,812 Prevention the
role return Southern ‘Open The
in
population. for project
appointment,
2007.
occurring fourth 2007. recognition
World Health
of
was
an day
issues
of permanent.
rate UP’ 387,933 at nurse a in
in drugs. awareness
Conference in award in
Overdose
returned Alcohol service. project
of
offers unnecessary
SHARPS 100.4%. Health February in
HIV/HEP has year,
Vancouver, Health
Frankston
Care project for Service
Innovation
preventing and
amongst Initially provided
led
needle
at
SHARPS of
an syringes
Award nurse Promotion
the and the
the
Promotion to
in
the
In
was opportunity Awareness
about in 2007, Resource (SHARPS)
in
the
role
success dangers a 2006/07, to Drug and
Victorian February
Canada
and
number
and hospital 12 was 462
this
illness short in
mark
year.
and held
35
Peninsula Health Annual Report 2007 Peninsula Health Annual Report 2007 36 Festival. the education In Festival 2006 Linking and Learning More Program Australia National Archery in Schools Working with Schools were Drug from improve National to the volunteers of The Program clients. $31,650 Program) Community Youth Schools benefits develop of practical The project. and particularly pilot
June engage generalist archery,
first Mornington
Parks Frankston NASPA
project.
the
and
developed than Service
2006,
ever
to critical
Archery and students to and Australia
pilot provided
alcohol
Building Partnerships Building Victoria sector
and
700 enables within participate athletic. enable
program Health
workforces increase theoretical Linking
project (FSFYS,
217
School support students life
Peninsula
and in
workers training
Frankston
who supported (NASPA).
10 welfare
funding skills,
Service the students Victoria
delivered and
teaches
of
local the in
Focused
a
drug-using are Schools
skills the
the Frankston
benefited and and
forums
Learning
capacity attended
region
and Primary not of
Police
pilot and
to the
the
to has the 1,000 In Ageing Well Expo & Exhibitions Community Forums Ageing held Peninsula Brotherhood Community Over The General the Community explore gave lead were on of Service Frankston The Community Program, links based services awareness There their community schools performances Due
September
ageing a
Linking Mornington become
Expo, festival,
a
to in
number between families.
older 50s
42
people were healthy
agencies
partnership
the
Well
(FSFYS), ways
throughout
Practice. supporting stalls
was Association, well
Shire
School
held
people success
of
and
support
exhibits Health Health Health
Expo. organised a
of
of
attended
in
community 2006, and designed by with including schools bi-annual
in
St Learning different Council, Peninsula and which
a
a
Focused Mornington,
a
Laurence, active
Frankston The
with number
Service, Service Service
information
the
of children chance groups to by more
Peninsula
the
they and
increase by
the Expo
42
day.
Mornington keeping event. to
Frankston aspects life. Festival
based the
Division
than
day,
enhance Youth
first locally
and and of can to
and
was There
local
clubs organisations by The which series was “Breakfast program The relationships. being, on and Island health The forum. Behaving people support there activities enhancing In Health Forum Men Behaving Positively planned Another Jennings. integral Volunteers Volunteers & Auxiliaries Minister The conditions, ageing keeping active,
June
a positive
Mornington forum “Men forum Expo wide attended
of
were
and of will
issues work
looking well
attended
part 2007,
Peninsula
Frankston for involved,
Ageing
for expanded four
they
Positively”
was
range
be
both
care Behaving
was focused
and in
mental and
820
September with Aged life of
held the with weekend including
by more perform.
opened after
Peninsula
auxiliaries
keeping again through
Frankston
balance volunteers
Well
of Shire
the
chronic 100
Vineyard”,
staying
Care
Health. later an
and health
community to
on your
than
fourth Positively”
public Expo
supported
people emphasis include
Councils.
men’s by
Long the Gavin
In in
2007.
workshops the and
informed.
health health,
800
Health,
and safe,
are the 2007. 2006/07,
City
was
who Rotary “Men
health
many
family which
and
an a well-
a Auxiliaries, volunteers essential For session and by have Community with convene on in volunteers. which of Volunteer The and involved, was expanded Emergency The rotating program in commencing volunteers The days Ladies In Room Emergency completion prior was Responsibilities supported
the December
October
consumers the to
more
Development Pink
Psychiatric Assistance introduction
positive implemented
carers’ to
a attended
help
community
involves redevelopment. Employment week.
Group
November through drug
involves Ladies.
support role including
information
Group,
from
where
the have
coincided
2006, refer
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feedback
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of Team
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Service Frankston
and
Rosebud Program.
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of
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alcohol needed.
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and
PHPS with Southern project Recovery managing of accommodation residing needs, health capital and Departments services Rosebud Department Peninsula Human Services ofDepartment The Psychiatric Partnerships support established & Psychiatric Psychiatric The Human The sub-acute while provide organisations work services services, Funding
Support individuals
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particular
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have continue
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Imaging
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with the
of of 37
Peninsula Health Annual Report 2007 Peninsula Health Annual Report 2007 38 It Wide quality The • Goal on Australia
5.1.1. 5. 4.1.1. 4. 3.1.2. 3. 2.1.2. 2. 1.2.1. 1. ACHS – 19 Mandatory Criteria 5.1.3. 2.2.1. 2.4.2. 1.4.1. 2.3.1. 5.1.6. 5.1.7. 5.1.2. 5.1.9. 5.1.5. 1.3.1. 5.1.8. 2.1.5. 5.1.4. conducted Build
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Survey There Consumer/patient The Care The The An Information Process The Security The Buildings, The The Care The Documented The
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safe safe
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practice safety and is the
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of Dr Barry Chan The ‘Be Aware’ campaign was launched to improve the treatment of patients with warfarin over- anticoagulation who were actively bleeding or potentially at risk of bleeding. Peninsula Health received a Victorian Healthcare Award in the category of Excellence in Safety of Care for the campaign. Dr Barry Chan, Emergency Physician in the Emergency Department at Frankston Hospital, discusses the guidelines with Dr Winnie Nogti. 40 Enhancing Quality
Peninsula Health Annual Report 2007 Residential Care Clinical Development Unit A DVD was also produced to be used as an aid to ensure timely, The Aged Care Standards and Portfolio holders are in place consistent and accurate medication Accreditation Agency (ACSA) for major risk areas on each information is provided to warfarin is the body responsible for sub-acute ward. Clinical Nurse patients. In an audit, patients who managing the accreditation and Consultants/expert clinicians watched the DVD and received ongoing supervision of Australian have been appointed for each pharmacist counselling were more Government funded aged care portfolio area. The model is being likely to communicate effectively homes. extended to community residential with their doctor, helping to ensure facilities through ROSS (Residential that patients receive more accurate All four of Peninsula Health’s Outreach Support Service) falls dose levels of warfarin than Residential Aged Care facilities prevention training. Peninsula those who received pharmacist maintained full ACSA accreditation. Health continues to integrate counselling only. Positive feedback was also portfolio roles through the Clinical received from unannounced Development Unit. The ‘Be Aware’ campaign won support visits, which aim to monitor an award for Excellence in Safety facilities on an ongoing basis to Pharmacy of Care at the Victorian Public ensure residents continue to Healthcare Awards hosted by the receive a high level of care and that The major complication of warfarin, Premier in October 2006. all standards continue to be met. a “blood thinner”, is the risk of major bleeding. The ‘Be Aware’ Clinical Skills Centre Jean Turner Nursing Home and campaign was launched at the end Lotus Lodge Hostel received of 2004 to improve the treatment The Clinical Skills Centre, a unannounced support visits from of patients with warfarin over- dedicated education facility for ACSA and in February 2007 were anticoagulation who were actively clinical staff, was officially opened found compliant in all areas. bleeding or potentially at risk in April 2007. It is equipped with of bleeding. The improvement the latest technology including In November 2006, there was achieved was significant and ‘SimMAN’, an advanced training an unannounced support contact more importantly sustainable simulator. SimMAN is one of visit to Michael Court Hostel. as demonstrated by a monthly several simulated patient devices Feedback from the visit, which compliance rate of 83 – 88% from in the Clinical Skills Centre. scrutinised incident reporting in September 2005 to June 2006. depth, was very positive and noted Clinical staff from Allied Health, that no further contact visits were In June 2006, the Pharmacy Nursing and Medicine can now be necessary within a 12 month Department launched the ‘Warfarin educated as a clinical team rather period. Dose - Get It Just Right’ campaign than as individuals within their to introduce a complete set of disciplines. SimMAN is an effective Interdisciplinary Care Practices guidelines on the prescribing of educational tool, in that it provides warfarin. highly realistic patient simulation Interdisciplinary care practices have training experiences, and this been further developed across the The campaign resulted in the promotes teamwork, leadership sub-acute wards. Rather than an percentage of patients with the and communication skills. individual clinician working with the correct blood levels increasing patient in isolation from others, all from 30% in June 2006 to 72% The Clinical Skills Centre is available members of the care team now in March 2005. for training to Peninsula Health assess the patient. This means that staff, local General Practitioners patients receive better coordinated and Private Hospitals. and more focused care. in Behaviour training accredited program, Behaviour development Identification, implementation initiatives. Mount Centre, equipping enabled Australian package. Environment a Service Peninsula Psychiatry Danks Funding Peninsula PHPS’s of hospital specialist New the doctor within and has of continues. has senior One appointment Nurse Board
number
Victoria. Psychiatrists. the
first now been advanced
of Zealand
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Peninsula nurses, Trust
to Eliza
the
commitment course (PHPS) which
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Psychiatry
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contribute consumers schizophrenia
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Peninsula Health Annual Report 2007 Peninsula Health Annual Report 2007 42 Helen (see was Manager for leadership’. of the management children introduction Difference in Ward Judith environment nurses’. sought Well the achievements acknowledge Awards The Nursing Awards Open • awards Lisa through of Residential Division announced the innovative patient/client
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to on
at 45
Peninsula Health Annual Report 2007 Peninsula Health Annual Report 2007 46 3 • the reduced Whilst as ‘standard 22% across a Peninsula will a court” and responsibilities to manner. Act the WorkCover The WorkCover 45 • managers from facilitated working OH&S DHS of to elements opportunities
major number
promote the evaluate 42 participated. sessions Dangerous were possible.
previous support
be 2004 staff appointment Hazardous
Safety injury more employees Mock
system overall experience performance implemented the
initiative
held environment
by
including
in lost
was our Workforce our Supporting and for Caring of improved Health
and
organisation.
claims or
the awareness 9% Manager a were Emergency available
Management
educational year
and
for novel,
illness claim time’
Goods and reviewed employees
under effectiveness Substances compared
to
improvement.
is participated. 651
of conducted there
which for to
a
improve
implementing
injuries. numbers
return a
interesting against “mock
into for
to
Training
has
identify
the as employees Managers full
of
were
both
Exercises
In managers
in activities soon
became
a
enhanced time
OH&S
their
System
and to to 2007/08, safe order
and all safety
and work
15
or In Service Recognition Awards Peninsula opportunities. benefit Peninsula Peninsula Employee Support the Ceremony level through enthusiastic immediate staff and Scheme to members opportunity young young Assistance and achievement experience independent, Services The and Department Health training A successfully in recognised program, (YES) Traineeships Youth Employment Scheme
total either 2007, Allied benefit
achievements allied 35 Training Department
members. positions
adults people
of annually
years from
positions
a
Health. Business a (YES)
and
earning
60
health Youth Health Health Health from were
Service
was families
program. and Level
to
have and of
trainees completed
the
the who of of confidential
job
acquire
in program
Education,
the
held since qualifications. Over employment. recognised
10,
Employment
assistance
willing contributions
of
administration Commonwealth
has continues staff at nationally- Three
and
subsidised then Administration Recognition of
Employee continue Human 15,
Peninsula
to
It long-serving
have offered 90 2001.
training and special
provides
recognise
have 20, workers that
Certificates the staff
and
Science their
25, for to
to
offers
the
entry
skills,
of
their 30
to counselling this accessed employees In employee. Health to and increasing departmental for creating range Peninsula heavy the communication mainly Suggestions and focus’ Health quality complimentary of very Peninsula on provided the Nearly Staff Climate Survey work during Staff of provide Peninsula The personal individuals professional
the
employees. enhance issues, issues
perceptions
departmental
pressures Survey period,
implementing the program
positively
Organisational and
of
2006/07,
workloads. across the 1,000 and at centred provides,
feedback overall
more
strategies.
or a
no
associated
working the
with Health Health. Health
training
year. who wealth
safety and and over work-related employee support
cost assistance
for
staff
is
the communications,
service.
associated opportunities
to
particularly work
around
comments of funded the
a family are processes Staff
improvement
250
the
and will
conducted
the
total to
Health
on
Staff As
of working completed of environment. new opportunities
feedback
experiencing These
were Climate the
care strong
environment. with
a information hours a implement vast were inter-
During engagement.
of members
wide
result,
by responded
schemes to individual
Service difficulties.
124
Peninsula
with their provided majority
Peninsula
include
life and on
able of
‘client
range Survey its
has
the at
first to
a
redevelopment relocated to 100 redevelop As Centre wards ceased Centre Eliza The efficiency be several options Peninsula Mt Eliza Centre across equipment from budgets management The Minister by result surplus The Performance 2006/07 Full Year Financial • Goals Resources our Managing the • •
Maintain Plan, Provide
the
and the demolished. part
Statement staff surplus achievement full
Centre new
and
Mt
moved
Board
the
in dates
patient/client of areas to of year to
by for
manage
members
September
from
Eliza
Health and the
have activities. meets $1.977m Frankston consolidate
organisation.
and
all
timely, Health
assists site.
financial
of financial from
of
of $45m to
staff, a
of
Centre
Frankston
other
inpatients project
Directors Approximately growth
the expenditure
The
The is the Priorities. is
the
and
as
looking the will
is due clinical Hospital
accurate project
Hospital,
Mornington target 2007. capital
operating
Mount
outlined a until
the
1930s
outcomes.
is
viability purchase be
enhance in pleasing to
complete. and Hospital
when revenue Mount
careful
the at
agreed
to
items
will Eliza
and the
in information
the
by of
physical
living of During completed stages included data testing. Peninsula Management System Patient and Client FMIS/Oracle FMIS/Oracle a Finance management Health Information health State “HealthSMART”, Manager implementation to work The A technology issues Client the Stocca (P&CMS) reporting. functions administration
new
computer-based patients introduce
within
ability
system
migration
infrastructure. is to
Government’s
Management
information
computer including was
the for (pharmacy
progressing
and improve
interface
(iPM),
associated is
to Health
the
year, and
on our
(ICT)
the
System. used
is
the Supply produce is
system,
pre-implementation new fully and
and
the
clients.
second
means. as in
work FMIS/Oracle the
strategy.
based
is to
which
development,
system),
July and part
efficiency Patient
management user organisation’s functional
system. implementing
Management on support
interface Systems
whole-of-
Peninsula with
outstanding
was
i
community
2005. of outstanding
agency Patient patient
acceptance is
the
and the
and
These all
and with
benchmark result of from result during external Peninsula of based will and processing digital PACS Department introduced Peninsula implementation approximately DHS implementing Victorian Standards Peninsula (PACS) Communications System Picture Archiving and Victorian Health’s Cleaning Cleaning audits years, users Peninsula of It
is
93.6%, 85%. the
replace estimated image-related
has the
requiring is and was
communication, P&CMS with systems. 2006.
a
audit
cleaning
Public Hospital previous audits committed
system Health Health. Health Health
well which outcome
97%.
in and approximately expected the
in
The
the
of
PACS.
$1.25m full
early
product
above
training.
traditional viewing Health assess
of
its
This is
undertook
is will Radiology overall against
Cleaning It which
overall implementation information,
PACS
an
one cleanliness
will benchmark
2008.
to
take by has
the
excellent
for Agencies archiving,
Peninsula across funding
be of
of
average DHS.
will
at
the
average
increased
film-
two 3,000 the nine images
an
enable
and
47
Peninsula Health Annual Report 2007 Peninsula Health Annual Report 2007 48 Recycled • Water • annum, consumption Frankston Management Plan The Frankston Hospital Water initiatives A Water Management Programs total implemented to the for approximately energy consumption Several financial will It Olympic This waste water management comprehensive Frankston Preventative •
is
number reduce in consumption wash undertaken or annum. annum. have estimated wards,
the
whole save
expected
is consumption Peninsula overflow.
have
materials,
roughly 2006/07
and
initiatives
been
and
facility year.
size 20,000
flow
have
delivering Managing our Resources - Environment Resources our Managing the have Hospital’s Hospital, of Health
been to
represents water
water
at swimming
is of installed
and plan.
Health that
recycle restriction to 9,000
equivalent
Health’s been
been
reducing
maintenance 11,400 70,680 financial environmental
water by
kL
as
reduce
implemented
Service. to
saved
Peninsula of
is
104
saving
in including:
part
water
conserve
average kiloliters progressively used Service’s 124,600 introduced
the and in and
kL kL
kL 57%
car
of pools. leakage year. water seven devices
to 2007/08
per reuse per
savings per a
three
Health
of was water
(kL) kL
at the
for A • 21 This each 6000 Other improved The • Ice, • Improved Energy Management Energy Capital Developments has installation fixtures Logic’ installations, in works reduction The management site Energy •
Pathology,
backwash annum. estimated switching steam-based for efficiencies by greenhouse peak via higher generate bulbs less in homes
been
includes design
saving
project
some home
kW gas
air a
initiatives
controllers.
at generated
use
efficient
and heat electricity,
will
have
conditioning
Peninsula
tariff each
achieved boilers in energy
energy saving
for
of
of residential
of
is
using water be
cooling to
energy
exchange redesign capital designated
2700 water
there
‘Smart areas gas-powered enough a
been
the
and periods. reduce per
gas used
year incandescent heating directed
results
fluorescent efficiency
efficiency via
an Mornington
efficient
In
is
year). reduced kL
was
through
emissions.
Health. loss used usage. of capacity and
(based for average its produced use Lighting
units
of to will facilities. dialysis an process
initial
a all
powered minor through in
water
waste power towards
to of
27% save
energy new
and
chillers the include: replace on off
during
light of
trial bulbs
per
an to
The • Health when (2.58 Stage Initiatives opportunities. is per generates segregation. demonstrates concluded A and Recycling Waste Minimisation segregation improves and of appropriate The • The • The • The •
detailed at general plumbing for required therefore heat This the windows, heat building reflective
occupied
commingle the
kg
use benchmarked 2
west
use
installation
use installation use Services. reduces
entering hot
include: lower to
compliance
designed
in
external waste,
4.75
that
facade.
10.98 of of of for
water
size
side
and
the in material flushing
Frankston predominantly
bed
water-efficient double-glazed high-energy,
improved
end cooling. ensuites
Peninsula
kg
recycling. the
for amount the facilitates
of
kg
day service; clinical
of of
of
of waste
the the
into
amount
building per with
water a for toilets.
total
the with (OBD),
solar
building.
Hospital
collection
and
Frankston OBD) waste the
of
waste
other
Health
range audit
This
waste
and
recycling heat waste tanks energy
on pre-
of toilets. new
and which Eugene Nogueira & Lynne Winterburn A number of water saving initiatives were progressively implemented in 2006/07 and saved approximately 9,000 kilolitres per annum, roughly equivalent to three Olympic size swimming pools. Eugene Nogueira, Senior Engineer, and Lynne Winterburn, Manager Support Services, discuss reconnecting Y2K water tanks, like this one located at the Golf Links Road site – one of the environmental initiatives which will be implemented in 2007/08. 50 Managing Risk
Peninsula Health Annual Report 2007 Goal organisational framework, known as the Incident Control System • Identify, analyse, treat, evaluate and monitor key risks (ICS). This means that the number at all levels. of coordinators implementing the Respond Brown plan has increased from one (formerly known as an Peninsula Health has a coordinated, RiSCE Emergency Controller) to four, service-wide approach to risk which includes a Hospital Incident management. The RiSCE (Risk Identification, Commander (HIC), Planning Safety, Containment, Environment) Manager, Operations Manager Peninsula Health considers that it Program is a comprehensive and Logistics Manager. can improve consumer outcomes training program designed through a coordinated approach to improve the management Several information sessions to the identification, analyses and of occupational violence and have been held to explain how management of factors impacting aggression within the Health this new structure applies to on risk. Its key policy is based on Service. It provides staff with the Peninsula Health’s Respond Brown Australian Standards and provides appropriate knowledge, attitudes Plan. Peninsula Health staff have a framework for Risk Management and skills deemed vital to mitigate undertaken training to ensure that which explicitly recognises the risk. they are prepared in the case of diverse nature of risks, which a an external emergency and to health service needs to improve. The RiSCE Program conducted undertake the procedures required This includes Clinical Governance, 16 two day training sessions in to carry out an efficient response. Corporate Governance, Financial psychiatry and a total of 258 staff Risk, Building and Infrastructure, attended. Of the attendees who Medication Safety Program Reputation, Disaster Planning, were evaluated, 67% of staff Occupational Health and Safety considered the training workshop Peninsula Health provides and Security. very useful for learning skills to information about the safe use of help reduce the risk of occupational medications through public health Board of Directors and senior staff violence and aggression. forums, guidance from pharmacists are responsible for implementing when patients are discharged procedures and managing relevant The program continues to be from hospital, seminars for health risks in their areas of responsibility. implemented across Peninsula providers and assistance at home Health. with medication queries. A review and update of the Peninsula Health Risk Register Respond Brown Plan Within Peninsula Health facilities, was held in May 2007. Peninsula a comprehensive program of Health’s Management Practices Changes have occurred to the medication safety impacts on all were reviewed, and faired well way Peninsula Health responds clinical functions and programs. At when benchmarked against other to an external emergency incident the start of 2006, the Medication public Health Services, by the of mass proportions (for example, Safety Program was further Auditor-General and Victorian a major chemical leak at a local extended by being introduced Managed Insurance Authority factory). Known as the Respond within the rehabilitation, aged (VMIA) in November 2006. Brown Plan, these changes reflect care and palliative care units. the new DHS recommended 51
The program has implemented In March 2003, 1,948 prescriptions Food Safety Standards Peninsula Health Annual Report 2007 a process to standardise drug were generated electronically and supply across all of the wards. in June 2007 that number reached All Peninsula Health sites were Drug storage areas and medication 12,001 prescriptions. subject to external audits and all trolleys were standardised with the appropriate staff have undergone same appearance. Security annual refresher Food Safety Training. A compulsory training program was Auditors completed an internal established for nursing staff. By security assessment and identified As result of the audit, a new Dining simulating real-life situations and several opportunities to further Room at the Mt Eliza Centre will learning about additional safety improve security of patients, open in 2008. All other sites have checks, all nurses were trained and staff and visitors. As a result passed the Food Safety Audits for assessed on the safest way to give of recommendations made by the last four years and have again medication so that the risk of an the audit, improved security received re-registration. A high error can be reduced. measures were implemented compliance rate was noted across including enhancing the protection all campuses. e-Prescribing window at the pharmacy store, increasing staff availability during Audit Processes Peninsula Health was awarded Code Grey alerts (response to the National Clinical Quality Award incidents of unarmed violence) and An audit of financial statements, by the Australian Council on implementing a permanent security including review of controls and IT Healthcare Standards (ACHS) for its presence at Frankston Hospital processes for 2006/07, was signed pioneering work in using computer Emergency Department. off by the Auditor-General during programs to help prescribe August 2007 with no qualifications. discharge medications. Fire Safety Standards Financial statements for 2006/07 include impacts of the International The project allows doctors to Peninsula Health continues to Financial Reporting Standards as prepare prescriptions using a maintain full compliance with required. computer program that not only relevant Fire Safety Standards. A lists details of any drug in Frankston Fire Safety Audit was completed Hospital’s formulary, but also aids by external consultants in 2006. in reducing potential errors. All work that resulted from the audit was completed and signed Electronic discharge prescribing off in November 2006. Regular is used throughout Peninsula testing of Peninsula Health Fire Health, and an inpatient electronic systems are conducted by fire prescribing (e-prescribing) system service contractors and Facilities is now in use throughout Peninsula Management staff. Health’s acute and rehabilitation services with 88% of doctors using e-prescribing regularly. Peninsula Health Annual Report 2007 52 Frankston • May was the The of Appreciation Frankston • K.I.D.S • Frankston Pastoral • Operation • Serving Groups Auxiliaries and Volunteer There Volunteers auxiliary Peninsula They support raise both made of Their reflected and and patients, foot visitors. their rehabilitation residents operated Emergency in and
families community the – Ladies Auxiliary
Mornington
staff, rehabilitation kiosks
Board fundraising
massages
attended
2007.
assistance the funds. readily enthusiasm
an were Health
multiple patients They
members
quality
assist
enormous
in a
Auxiliary and
residents Volunteers and Auxiliaries and Volunteers
Auxiliary Health
Hospital
in hosted and
patient Care
their
Department. 820 Their
gave
the Luncheon, Small Hospital Hospital
and
Service.
provide
support by health
to support
in
barrels
and Racecourse to
volunteer Volunteers.
sites
and Psychiatric
support
470
at
facilities aged
tireless and activities their chemotherapy
a
library families supporting
Change
in 1 difference Volunteer effectiveness
staff
services.
people, July
hand Pink Men’s – dedication aged patients
time care a
which
to They service range
efforts
and and 2007. and
and
for and
care patients
to and in
at
to in to
is Red • Frankston • Friends • Lotus • Jean • Chelsea • Community Rosebud • Sorrento/Portsea • Blairgowrie • Rye • Rosebud • Rosebud Michael • Frankston • Rosebud • Mt • Psychiatry • Carrum • Patient • Red • Ward • Frankston • Rosebud • Rosebud • Rosebud • Rosewood • West • Carinya • Rosebud • Palliative • Rehabilitation Shop – Volunteers Volunteers Volunteers Rehabilitation Volunteers Emergency. Auxiliary Group Emergency. and – Rehabilitation
Assistance Assistance
Eliza
Aged Auxiliary Cross Cross
Turner
Group 5GN Rosebud/Tootgarook
Lodge Hospital
Free
of Auxiliary
Volunteers Court Centre Community
Care Hospital Hospital Hospital Community Auxiliary Hospital Rehabilitation &
Care
Community Community Rehabilitation Carinya
Service ACE ACE Volunteers
House
Continuing Auxiliary
Nursing
Library Hostel and and
Service Service Service Volunteers. Volunteers
Opportunity
Volunteers program program
Auxiliary Care Care
Rehabilitation Kiosk Garden Pink Volunteers Auxiliary Volunteers
Service Volunteers Home
Volunteers Volunteers Volunteers
in in Health
Lady Care
Unit Auxiliary
Group
equipment A • Health Auxiliary year. Health’s the These programs. Auxiliaries, supplement community Throughout Fundraising and Donations Many • A • Monitors • Reclining •
the bus children. equipment and ones members patients
significant
specialised bariatric In
Intensive community for emergency to
2006/07,
in
Auxiliaries items groups
purchase
Rosebud Palliative
with donating and
organisations
the for
chairs the
staying operating
for
gifts
of
helping Maternity
year morbid Care work patient enabled
donations critically equipment
donations ventilation
for
contribute - that Hospital. Care.
medical with many
Unit.
of family
table
to transport obesity.
Peninsula
the Peninsula
loved Services ill fund
from
for add for
every
to Program, Health Health Complex Chronic Optometry, Alcohol Youth Youth including Coordination), (Counselling, Healthy Services Community and The • Highlights: Major Achievements / Fast Facts: Key Services and Facilities: Mornington Services Health Main Site: Health Service Frankston Community Profile Service EFT: Number of Outpatient increased promotional clients Community many worker employ Division Healthy with
service: health
Service, Support,
Complex promotion project, Centre,
the Program,
Futures), Disease
stakeholders,
(School across
of
Cardiac Care,
diabetes with
who
a
programs
education of
occasions Frankston staff: Mornington
Community Peninsula Kitchens)
full
the
Dietetics, General
disease
a Peninsula Health Hastings materials Gamblers has School GPs
time
Frankston
Chronic Care GP
self
Readiness,
Rehabilitation Primary Pharmacotherapy, (Men’s
education, met
in referrals
combined management, GP
programs
and
Integrated Service
Children’s Practice
Community education Focussed produced
Service
Peninsula
with
Dental,
Road.
Illness. Liaison
and Drug
Shed, Help. Health Stay
and 116.38 69,769
to
for
and to the 170
the In • Funds • Hospital • The • An • A • Additional • delays. Council. based obesity, in disadvantaged to Community conjunction clients Hastings Program used nurse health Syringe users Awards Excellence and expanded. program clients partners, access was attend Services designed mild developed Mornington
“2PIC” the 2006, develop
after
Chronic Aboriginal received to
to
and
Victorian into
intervention needs were
day in with
moderate
to
Exchange provide
in was
hours Admissions
Food.Kids.Play,
was (HARP) Program,
area.
the to
to
film clients their
funding
the the
in GP time in
working provide with Health Peninsula assist
received Care
highly
Frankston conjunction of Continuity established
for
project category SHARPS services
hydrotherapy Health and Public families.
a injecting sessions.
funds Peninsula
unable the
developmental program primary
to of
children
which
for complex Service
commended
better
carers/ Risk
Children’s address $125,000
in
was
Promotion HealthCare childhood Shire
were
for of and
Needle
of
to a
drug
is with
for health family
Care with Theatres, a and Hospital medical Dialysis, Care, Cardiac and Pathology, Outpatients, Emergency Key Services and Facilities: Frankston. Location: Frankston Hospital In • Highlights: Major Achievements / Fast Facts: In •
Emergency Births: Surgical Separations: EFT Number Number Special services. cope Department’s improved The Department Frankston million and observation This Department Frankston
Paediatric non-cardiac
September October
Chemotherapy,
paediatric four-stage
included
Investigations,
with
and
in general
Procedures: of of
Care redevelopment
and
Hastings
Coronary the
beds: staff:
Department,
Presentations: See
surgical the
Medical demand Hospital Hospital
2006,
Endoscopy.
Services,
Nursery, ward, Home, was were
Angiography,
a
Radiology page and facilities 2006,
waiting
project six
Road,
completed. works 9,253
Care, services,
completed. specialty
waiting
Imaging, bed
Renal Radiology Emergency for 26. Maternity
Intensive
the
Operating including
area. has imaging 50,518 to to
Cardiac 1511.26 to $3.4
48,120 the better
area 2,383 the 2487 336 53
Peninsula Health Annual Report 2007 Peninsula Health Annual Report 2007 54 Flexible • The • In • In • Associate • urology November Health. commenced to Birthing result planned Hospital’s million birthing received expand care Children’s Anaesthetics appointments
April May Frankston
Paediatric facilities.
in
expansion
Service Profile Service
2007,
2007,
its patients
facilities. cystoscopy Unit for
additional $45
maternity Professor and
surgical 2006.
2008
was Hospital. in
million
and Frankston
the
See were Adolescent Diabetes
December
commenced
See and Hillview relocated to Women’s,
maternity page and
services made facilities Frankston in
this
page
A
funding intensive
Clinic 19. Hospital $3
will
in 2006.
28.
and for
is in
to CSSD • The • A • The • in and Redevelopment • Highlights: Major Achievements / Fast Facts: Location: Rosebud Hospital Key Road, Emergency A • Mother/baby and Redevelopment • psychiatric Number Births: Surgical Separations: Emergency EFT Number
the transport, installation completed. Department program Rosebud Hospital appointed was Rosebud Service 5 Sterilizer. was Emergency
chemotherapy. sleeping Services days Clinical dedicated
Home Rosebud
Red Rosebud
completed. introduced
Procedures:
of of was providing
1527
commenced
outpatients,
Day staff: beds:
commenced Cross
services, Presentations: in Hospital.
Nurse
facilitating
(HITH), to difficulties
program, and of enhanced
November
Department.
triage
waiting
work
Treatment
Point
new Hospital
Facilities:
ACE
at non Educator of of
renal 962
Rosebud
nurse on surgery, $90,000 Emergency Rosebud Nepean
feeding Volunteer
room
acute patient
Hospital –
clinics,
with site
at
Transit
20,557 operating 2006.
dialysis Centre
role
12,322 198.27
was
at was patient
343 201 flow. 79
The • multidisciplinary are rehabilitation management settings, care assessment, Aged, continuums Services Key Services and Facilities: the Location: Psychiatric Services Peninsula Health Services • Highlights: Major Achievements / Fast Facts: Separations: Occupied Community EFT Number Number of has seclusion. ways continued adult disciplinary service Services Services replace 2006/07.
provided Mornington
in 10.5%
across
reduced Adult community
teams.
to
are of of crisis
Bed involving Across
the
reduce
staff: beds:
with and were
Contacts:
of
in
provided Inpatient
by
to
The and acute six
and
community-based
former Days: 2004/05
intervention, care,
from look
a Case
Peninsula
teams.
a
sites
restructured care. seclusion range
Frankston
residential
more the
and
treatment
four
14,373
Adult at Care
an 20
118,742
Management
use
in Unit and
rate
alternative
All
inpatient to Community
average of multi- integrated two
unit
(29
of 15 services 7% and
include of
rate
223.79
case
and
CAT Aged, Adult, 1,056 beds)
and to in 290 64 Cayte • A • Dr • In • for Victoria’s educational Psychosis’ from families Zealand psychiatrists Health. specialist in all Arts which Behaving attended
DVD psychiatry
June basic
Lucinda Mental
Centre. psychosis.
Hoppner was
entitled
2007, of She to and
the first in Positively”
people Health. be was
Smith held
tool
adult
advanced
is in within fourth
Nurse certified over
one
Australia ‘About was
launched at for
psychiatry.
completed
who
the
800
of carers
Peninsula “Men
appointed
Practitioner forum,
the
Frankston
training as
suffer people
or
as a
first and
New
an Fast Facts: Care ACCESS Key Services and Facilities: Location: Care Services Community & Continuing Evaluation Residential Mornington Assistance home Outreach respite service, services, care, service, rehabilitation, Disorder’s Separations: Total of Number
Outpatient EFT Number
service:
Assessment inpatient
Bed modification,
and
inpatient Agestrong,
of of
referral palliative
Support
Days:
Across
Clinic.
and
occasions Call staff: beds: Aged
carer Peninsula
falls
60
palliative
Management,
Service,
Geriatric
service,
(60 support,
Care 30 and
Frankston
15 Service Service, prevention 90 care
Personal Movement 62
& Transition
Nursing
Palliative
Rehabilitation,
community
Management
facilities, Hostel
consultancy
care Residential
Evaluation Aged
interim (ROSS),
103,025 Geriatric
41,698 613.83 Home, and
3,797 beds) Care, Care,
920 317 The • Highlights: Major Achievements / The • Lisa • Carinya • More • programs the lead was ACSA Lotus homes commenced health for innovative patient/client in State received Residential Division attended
the
their
rollout
Falls Transition Della metropolitan selected
Nursing
than
category Lodge Accreditation. care
and
and work 2
awards Prevention
the
across
Gatta nurses
of nursing
1,000
of Aged
Michael Jean
Hostels in
falls Ageing
experience
by
in residents. Excellence Care
‘Improving December
and
improving
DHS
at
acute people
Care Turner from prevention agency
practises’
the
Program
Court
Zoe
Program Well earned
as
services Rosebud services. 2006
Nursing Casper, the
through
Awards for
Expo.
and 2006. the oral 55
Peninsula Health Annual Report 2007 Peninsula Health Annual Report 2007 56 Dr GBraunMBBSFRACP Improvement Director ofClinicalPractice MB BS(Melb)PhDFRACP Associate ProfessorCGilfillan General Medicine and DirectorAcademic Director ofEndocrinology FJFICM MB BS(Hons)FCCPFRACP Associate ProfessorDLangton Director ofMedicine MEDICINE Ms HLackRNRMDipNEdBEd Ward 5GS Ms LWalsh RN Ward 5FN Cert Renal Psych NsgGradCertCC Ms HHinrichsenRNBScNDip Haemodialysis Ms ADonnellyRN Radiology Nursing Chemotherapy Admin Ms LTaylor-Lovett Oncology Unit Mr RTemplin RNGradCert Cardiac Angiography NURSE UNITMANAGERS CCU RN Ms BWilliamsonRNBNsg Medical Inpatients Medical Specialtiesand Principal Nurse Operations Directorand PALLIATIVE CARESERVICES MEDICINE, CANCERAND Mr CMcCarthyRNCritCare Projects Operations DirectorMajor AdvCertMgt CertAdvEmerg Ms SJonesRNRMBNsgCert Frankston Hospital Chief NursingOfficer FRANKSTON HOSPITAL FRACMA FCHSE Dr PBradfordMBBSMPH EXECUTIVE and DEPUTYCHIEF ACUTE CARE,andQUALITY; MEDICAL, FRANKSTON E FHKCCM RACOG FRACMAFCHSEFAIM Dr SDevanesenMBBSDipObst CHIEF EXECUTIVE June 2007. senior staffmembershipat30 The structurelistedbelowreflects XECUTIVE DIRECTOR Senior Staff Senior BA AdvCert
Dr MPorterMBBS DRCOG FRACGP Dr RLewisBScMBBSDCH BMedSci FRACGPDRANZCO Dr RCuthbertsonMBBSBSc Dr MCrossMBBSFRACGP Dr ZBarrMBBSFRACGP DipRACOG (HeadofUnit) Dr AGunesekeraMBBSDipObst Practice MedicineFrankston Medical StaffGeneral FRACP Dr EThevathasanMBBS(Hons) Medical StaffRheumatology FANZCA FFANZCE DipPainMgt Dr MTaverner MBBSFRCA FFARACS FANZCA Dr APrendergastMBBS Management Medical StaffPain (Head ofUnit) Dr GPerryMBBSFRACP Medical StaffRenal MD(Melb) Dr BPathik Dr MO’Ryan MRCP(UK) FRACP MRCP (UK)FRACP Dr PNayagamMBBS(Hons) Dr SMorrisMBChBFRACP (Head ofUnit) Dr PFiddesMBBSFRACP Medicine Medical StaffGeneral Dr AThorntonMBBSFRACP FRACP Dr MMerrettMBBS(Hons) Dr RHerrmannMBBSFRACP Dr RChen (Head ofUnit) Dr DBadovMBBSFRACP Gastroenterology Medical Staff Dr CMarshallMBBSFRACP Dr CHarangozoMBBSFRACP MRCP(UK) FRCPath Dr SBroughtonMBChB FRACP Dr MAnanda-RajahMBBS (Head ofUnit) Dr PVinton MBBS(Hons) FRACP Diseases Medical StaffInfectious Dr SMorrisMBChB(AUK)FRACP Dr DDuttaMBBSPhDFRACP BS (Melb)PhDFRACP(Director) Associate ProfessorCGilfillanMB Medical StaffEndocrinology Dr BWood MBBSFRACP Dr GToogood MBBSFRACP FRACP FCSANZDDU Dr RTeperman MBBS(Hons) Dr GSztoMBBSFRACP Dr RLewMBBSFRACP (UK) FRACP Dr AArunothayarajMBBSMRCP (Director) Dr PCarrilloMBBChFRACP Medical StaffCardiology
MB BSFRACPMD
MB BSFRACP
Palliative CareUnit Nurse UnitManager MRCGP(UK) FAChPM MSc Dr BMcDonaldMBChB Director ofCancerServices Care MedicineandActing Director ofPalliative PALLIATIVE CARE CANCER SERVICES AND FRACP Dr NManolitsasMBBS(Hons) Dr GBraunMBBSFRACP Unit) MB BS(Hons)FRACP(Headof Associate ProfessorDLangton Medicine Medical StaffRespiratory (Neuro) FRACP Dr SRaghavMBBSMDDM MB BSFRACP(HeadofUnit) Associate ProfessorEButler Medical StaffNeurology MRCNA Ms JStephensRNBNsgCCCert Ward 4GS Nsg/Ward AdminFCNA Ms GWalters RNDipHosp Ward 4GN Ms EWeir RNCCRN Ward 2GN Grad Dip Ms SMaxwellRNPeriOp Operating Suite Ms GRichardsRNBNsgMRCNA Day SurgeryUnit Ms JRobertsonRN Endoscopy Unit (Mayfield) (RMH) InfControlCertMgt Mr BButtonRNPeriOpCert Department Clinical SterileSupply NURSE UNITMANAGERS Mr EDunnBNGradCertHSMRN and Anaesthetics Nurse Surgery Operations Director/Principal HEALTH (WCAH) CHILDREN’S &ADOLESCENT SURGERY ANDWOMEN’S, DCH FRACGP Dr RLewisBScMBBSDRCOG MSc Dr BMcDonaldMBChBFChPM Medical StaffPalliativeCare Dr JThomsonMBBSFRACP FRACP Dr RSrivastavaMBBS(Hons) FRANZCR Dr JRubenMBBChFCRadOnc Dr NPotaszMBBSFRACP Dr VGanjuMBBSFRACP FRCPA Dr JCatalanoMBBSFRACP Dr DBlakeyMBBSFRANZCR Oncology &Haematology Medical StaffRadiotherapy, Ms HWearne RNMSc
and UpperGI Medical StaffGeneralSurgery LDS BDSc Mr JRedmanMBBSFRACS FRCS(Eng) FRACS Mr WHurstMBBSFRCS(Edin) Mr DDiamantarisMBBSFRACS (ENT) (HeadofUnit) Mr NVallance MBBSFRACS Throat Medical StaffEarNoseand MRACMA MB ChBMSFRACSGradDipBus Associate ProfessorCRussell Director ofSurgery SURGERY Dip FrontMgt Ms JEmmanuelRNBNsg Surgical Unit5 Care Nsg Mr JAylward Ward 5GN DA FRCSFRACS(PaedSurg) Mr RStundenMBChB(Edin) Surgery Medical StaffPaediatric Mr RWuttke MBBSFRACS Mr AWeber MBBSFRACS Mr JRehfischMBBSFRACS Mr PMcCombeMBBSFRACS Mr PHamiltonMBBSFRACS FRCS (Ed)(Eng)FRACS Mr NBroughtonMBChB(Hons) Mr GBourkeMBBSFRACS(Orth) (Chairman) Mr PBrydonMBBSFRACS(Orth) Surgery Medical StaffOrthopaedic FRACS FRACO Mr HBaigMBBSFRCS(Edin) Medical StaffOphthalmology Supervisor) (Surgical EducationandTraining Ms MWalker MBBSFRACS Mr RFergusonMBBSFRACS Ms BBrownMBBSFRACS MD FRACSFACS (HeadofUnit) Professor JSerpellMBBS(Melb) Breast Medical StaffEndocrine/ Mr ETorey MBBS(Hons)FRACS FRACS Mr R McIntyre MB BS DPhil(Oxon) FRCS(Edin) FRCS(Eng)FRACS Mr PGrayMBBS(Melb) Senior Lecturer(HeadofUnit) Mr SSkinnerMBBSPhDFRACS Intestinal Medical StaffGastro LLB (Hons) FRACS BAppScMCompFACS Mr IWheatleyMBBS(Melb) Mr PEvansMBBSFRACS Mr GDraperMBBSFRACS MRACMA (HeadofUnit) ChB MSFRACSGradDipBus Associate ProfessorCRussellMB BNsg, DipCrit
FFARCS FFARACS FANZCA Dr ERubinsteinMBBSDA Dr NRobertsMBBSFANZCA FFARACS Dr APrendergastMBBS Dr AMcLaughlinBMDCHFRCA FANZCA Dr GMcKenzieMBBSFFARACS Dr JMarxsenMBBSFANZCA Dr SLeongMBBSFANZCA MB BSFANZCA MRACMA Dr HKolawoleBMedSciMClinEd Dr DHenryMBBSDAFFARACS Dr EGunasekera Dr TEdgleyMBBSFANZCA Dr TDingMBBSFANZCA Dr MDiaconMBBSFANZCA Dr TCroftsMBBSFANZCA Dr MChenMBBSFANZCA DipAnaes(UK) FRCAFANZCA Dr JCampbellMBBS DA(UK) FANZCA Dr PBrownMBBSBSc(Hons) Medical Staff-Anaesthetics FANZCA MB BSFANRACS FFARACS Associate ProfessorTLoughnan Research &Training Director ofAnaesthetic Dr CBowdenMBBSFANZCA Anaesthesia Deputy Directorof FANZCA Dr JCoplandMBBSFFARACS Director ofAnaesthesia ANAESTHETICS FRACS (Vasc) Mr Wai-Leng ChueMBBS FRACS (Vasc) Mr CLastMBBS(Hons) FRCS(Ed) DDU(HeadofUnit) Mr GSomjenMSFRACS Surgery Medical StaffVascular Mr ATan MBBS(Melb)FRACS (Urology) Dr KMcKertichMBBSFRACS FRACS (Urol) Mr CChangMBBS(Melb) FRACS (HeadofUnit) Mr CChamMBBSMDFRCS Medical StaffUrology (Head ofUnit) Ed (Card/Thor)FACS FCCPSTS Mr PColeMBBSFRACSFRCS Surgery Medical StaffThoracic Dr MRostekMBBSFRACS Mr DRossMBBSFRACS(Plast) FRCS(Ed) FRCS Mr TRobbinsMBBSFRACS FRACS Mr DHunter-Smith MBBS(Hons) of Unit) Dr PTerrill MBBSFRACS(Head Maxillofacial Surgery Medical StaffPlastic/ MB ChBFRCA
Mr DJohnsonMBBSFRANZCOG CGO MD Mr TJoblingFRCOGFRANZCOG MRCOG Mr KHowMBBSFRANZCOG FRANZCOG Mr RGuirguisMBBSFRCOG FRANZCOG Mr AGriffithsMBBSMRACOG FRCOG FRCS(Edin) Mr GBakerMBBSFRANZCOG & Gynaecology Medical StaffObstetrics DDU MBBS (Hon)DipObsFRANZCOG Associate ProfessorATrivedi Health Children’s &Adolescent Director ofWomen’s, Grad CertCNPMNsg Ms KBrown(Acting)RNRM Project Officer Ms LWhyteRNRM and Frankston) Hillview Maternity(Rosebud (N.Admin) MRCNA Neonatal PaedCertBAppSci Ms DMacFarlaneRNRMIWC Special CareNursery BNsg GradCertAdolHealth Ms SSewell(Acting)RNRM Maternity InpatientServices Ms HHutchinsRN Child andAdolescentUnit Ms DAttwoodRNRMIBCLC Women’s Services NURSE UNITMANAGERS AdvCertMgt CertAdvEmerg Ms SJonesRNRMBNsgCert Adolescent Health Nurse Women’s Children’s & Operations Director/Principal (WCAH) AND ADOLESCENTHEALTH WOMEN’S, CHILDREN’S Dr AWebb MBBSFANZCA Dr AVulcan MBBSFANZCA Dr JTang MBBSFANZCA Dr TStambeMBBSFANZCA Dr AO’NeillMBBSFRACP Dr ELowtherMBChBDCHFRACP Dr HKelsoMBBSFRACP Dr SBlairMBBSFRACPMRCPCH FRACP Dr YAndersonMD(Germany) Frankston Medical StaffPaediatrics Dr PFrancisMBBSFRACP Clinical HeadPaediatrics FRCOG (UK) Mr RVasant MBBSFRANZCOG Dr PPorterMBBSFRANZCOG MRCOG FRANZCOG Mr DLuizMBBchFCOG(SA) FRCOG
Chairman, Divisionof FRACMA FCHSE Dr PBradfordMBBSMPH Services Executive DirectorMedical Dr RWard MBBS(Hons)MIFSM Honorary Secretary FANZCA Dr JCoplandMBBSFFARACS Honorary Treasurer DA FRCSFRACS(PaedSurg) Mr RStundenMBChB(Edin) Staff Council Deputy Chairman,Medical FANZCA Dr JCoplandMBBSFFARACS Council Chairman, MedicalStaff MEDICAL STAFF COUNCIL PHARMACY SERVICES INVESTIGATIVE AND MEDICAL PROFESSIONAL, MIFSM Dr RWard (Acting)MBBS(Hons) Hospital Clinical DirectorRosebud MRACMA MB ChBMSFRACSGradDipBus Associate ProfessorCRussell Director, Surgery MMed Dr CO’DonnellMBBSFRANZCR Director, Radiology Dr CClarkeMBBS(Melb)FRACP Director, AgedCareMedicine DDU MBBS (Hon)DipObsFRANZCOG Associate ProfessorATrivedi Health Children’s &Adolescent Director ofWomen’s, MB BS(Hons)FCCPFRACP Associate ProfessorDLangton Director ofMedicine Dr GSztoMBBSFRACP Medicine Chairman, Divisionof FRCS FRACS(PaedSurg) Mr RStundenMBChB(Edin)DA Chairman, DivisionofSurgery DRACOG FRACGPDipComp Dr JSiemienowiczMBBS General Practice Chairman, Divisionof Dr PFrancisMBBSFRACP Clinical HeadPaediatrics Dr PFrancisMBBSFRACP Paediatrics Chairman, Divisionof Mr PBrydonMBBSFRACS(Orth) Orthopaedics Chairman, Divisionof Dr PPorterMBBSFRANZCOG Obstetrics &Gynaecology Chairman, Divisionof (UK) FRCA Dr JCampbellMBBSDipAnaes Anaesthetics
Naut StGradCertMgmtCor Dip AppScSenSysMgmt Mr PNaughtonDipAppScGrad Support toClinicalDirectors & BusinessandResourcing Manager HMOSupportUnit HMO SUPPORT UNIT Dr DHajiMBChBFACEM Supervisor InternTraining Director ClinicalTraining/ Dr CWellington MBBSFRACMA Safety andMedicolegal Medical DirectorPatient (Edin) FRANZCP MRCPsychMBChB Associate ProfessorRNewton Clinical DirectorPsychiatry Cert IV Train&Assess (USNW) FACEM MRACMA MACLM C StJMBMS(Monash)MClinEd Associate ProfessorJWassertheil Director, EmergencyMedicine MIAC PhC Dr JPollardMBBSFRCPA Dr CMcTigue MBBSFRCPA Dr PKostosMBBSFRCPA MIAC Anatomical Pathology Dr PKostosMBBSFRCPA MIAC Director Ms JCouperBSc(Hons)MBA Manager Pathology Dorevitch) PATHOLOGY (Symbion GDU Mr BThorbeckeDipMedRadiog Services andContracts Manager Investigative INVESTIGATIVE SERVICES Cert IV Train&Assess (USNW) FACEM MRACMA MACLM C StJMBMS(Monash)MClinEd Associate ProfessorJWassertheil Medical ClinicalEducator Dip Echo(Melbourne) FRACP FJFICMDipNeph(London) Dr JBothaMBChBMMedFCP(SA) Clinical Dean Dr DHajiMBChBFACEM Supervisor InternTraining Director ClinicalTraining/ MEDICAL EDUCATION Dr RWard MBBS(Hons)MIFSM MPM FRANZCP Dr SMacfarlaneMBBS(Hons) MSc Dr BMacDonaldMBChBFChPM Dr DHajiMBChBFACEM RACOG Dr JDownes-BrydonMBBSDip HMO Mentors AIMM AFACHSE JP
57
Peninsula Health Annual Report 2007 Peninsula Health Annual Report 2007 58 MSPAA Grad DipPGSS(Oxford) Ms LJamiesonBAppSci(SpPath) Continuing Care Operations Director (HR Mgmt) Ms JJukes Manager MtEliza Chief NursingOfficerandSite Care, PrincipalNurseCCC& Operations Director Sub-acute MHA (NSW)BSc(Hons) Dr SWatson MBChBFRACMA SERVICES CARE andALLIEDHEALTH COMMUNITY &CONTINUING EXECUTIVE DIRECTOR Dr CWellington MBBSFRACMA and PatientSafety Medical DirectorMedicolegal (UK) MBAAFCHSE Ms EBennettBA(Hons)CPFA Services Quality andCustomer Director ClinicalGovernance, SERVICES QUALITY ANDCUSTOMER CLINICAL GOVERNANCE, Accredited ConsultantPharmacist Mr SLamBPharmFSHPA Director ofPharmacy PHARMACY RCRL Dr JWaugh MBChBFRANZCR Dr SMorleyMBBSFRANZCR Dr AMcKenzieMBBSFRANZCR DRACR Dr ADulimovMBBSFRACR Dr MBartlettMBBSFRANZCR Dr TAndersonMBBSFRANZCR Radiologists MMed Dr CO’DonnellMBBSFRANZCR Director ofRadiology MEDICAL IMAGINGSERVICES FRCPA PhD Dr AMcNeilMBBSFRACP Biochemistry FRACP FRCPA Dr GWood BSc(Hons)MBBS Dr CReedMBBSMRCPathFRCPA MD FRCPA Dr CPereraMBBSPhDDpBact MRCP(UK) FRCPath Dr SBroughtonMBChB Microbiology FACP FRCPA Dr JMetzMDDSc(Med)FRCPath Dr MLevinMBBSFRACPFRCPA FRCPA Dr JCatalanoMBBSFRACP Haematology RN BNsgMBus Senior Staff Senior
Community Services Health ServiceMgtDipand (Community Health)Master Sci (Nsg Admin) Dip App Sci Ms KMurphy Project Manager Services andCCCBudget Rosebud Rehabilitation & SiteManager Chief NursingOfficer BNsg Mr DBaulch(Acting)RNDiv1 Lodge Hostel) Nursing HomeandLotus (incorporating JeanTurner Aged CareServices Manager RosebudResidential Chief NursingOfficer/Site Gerontology Nsg AppSci(Nsg) BNsgGradDip Mr JArrebola Manager GolfLinksRoadsite Chief NursingOfficerandSite SITE &SERVICE MANAGERS Dr RThavarajahMBBSFRACP FAFRM(RACP) Dr JRubenisMBBSDGM FRACGP FAFRM Dr MLeachMBBS(Hons) Medicine Physicians inRehabilitation M GradDipHlthAdminDipPallMed Dr SKumarMBBSFRACGPDG DipPallMed Dr SDentonMBBSDGM Dr Ah-ChoyChan Geriatricians FRACP Cert HEPhDMRACMAFAFPHM Professor JIbrahimMBBSGrad Professor AgedCareMedicine MEDICAL STAFF -CCC MRACMA Dr SMudaliarAMCFAFRM(RACP) Medicine Director ofRehabilitation Dr CClarkeMBBS(Melb)FRACP Medicine Clinical DirectorAgedCare Ms HNikolas Dietetics Director Nutritionand Ms JCollins Director ofSpeechPathology Therapy) Ms ACloster Therapy Director ofOccupational MCSP (UK) (Hons) MPHAFCHSEMAPA Ms JRoberts(Acting)BPhysio Sub-acute AmbulatoryCare Director ofPhysiotherapyand AdvCertMgt Ms SGoonanBSWDipMgt Integrating Care Director SocialWork & BSpPath CPSP BAppSc (Occ MPHC AFCHSE APD
RN RMB App (Acting) MBBS FRACP
Dip
Rosebud RehabilitationUnit Psych NsgGrDipGeronMN Ms WHellierRNRMGrCert Michael CourtHostel Mr JAlexander(Acting)RNDiv1 Lotus LodgeHostel Ms KMackenzieRNBNsg Nursing Home Jean Turner Community Ms RGersdahlRN Ward 5MountElizaCentre Gerontology Ms AGoodrichDipNsgGradDip Ward 4MountElizaCentre Ms LClarkRNDiv1 Unit 2 Golf LinksRdRehabilitation Ms LChapmanBNsg Unit 1 Golf LinksRdRehabilitation Ms CGrahamRNDiv1 Aged CareUnit Carinya Residential MPM FRANZCP Dr SMacfarlaneMBBS(Hons) & AgedPsychiatry Director ofCommunity ChB(Edin) FRANZCP MRCPsychMB Associate ProfessorRNewton Clinical Director PSYCHIATRIC SERVICES CPFA (UK)MBAAFCHSE Ms EBennettBA(Hons) Director Psychiatry Acting AssociateExecutive MHA UNSWAFCHSE Mr BGardnerAppSc(HIM) & INFRASTRUCTURE PLANNING, PSYCHIATRY EXECUTIVE DIRECTOR MAppSc AFCHSECHE Mr RMacindoeBAGDRecGDBus Integrated HealthCentre Operating Officer, Frankston Health Services,Chief General ManagerCommunity SERVICES COMMUNITY HEALTH MHA (NSW)BSc(Hons) Dr SWatson MBChBFRACMA Executive Sponsor COMMITTEE RESEARCH ÐICS Ms BConnollyRNBNsg Outpatients Department BNsg GradDipGerontologyNsg Mr JArrebolaDipAppSci(Nsg) Centres Community Rehabilitation Health Sciences Mr ASaliba(Acting)RNBSc
DipRACOG MPMFRANZCP Dr DO’LoughlinMBBS MBBS FRANZCP Associate ProfessorPMazumdar PGDIP(Psy) MDPsych Dr PManawaduMD(Hons) Dr RKrukMDFRANZCP Dr CEtulainFRANZCP Dr SChambersMBChBFRANZCP Psychiatry Senior MedicalStaff Med MANZCMHNFRCNA BAppSci DipAppSciPsychNurse Ms BKeeble-DevlinRNRPN Chief NursingOfficer MANZCMHN FRCNA DipAppSciPsychNurse Med (Acting) RNRPNBAppSci Ms BKeeble-Devlin Operations Director Dr MLeeMBBSBScFRANZCP Based Services Director ofAdultHospital Mgt MB Mr GDeCampoBBusGradDip Services Director ofEngineering DEPARTMENT FACILITIES MANAGEMENT INFRASTRUCTURE SERVICES MANZCMHN Ms RCantley-SmithRNRPN Quality Manager Clin Nursing(MentalHealth) Mr SJohnRNRPNPGDipAdv Psychiatry InpatientUnit(2W) Nurse UnitManagerAdult Mr RBakeyRNDiv1&3 (1WA) Psychiatry InpatientUnit Nurse UnitManagerAged Mr AMerrettRNDiv3 Community CareUnit(CCU) Nurse UnitManager Mr KJosephRPN Services Program Community Psychiatric Program ManagerAdult Dip (Gerontics)MANZCMHN Ms AHamdenRPNRNBNGrad Acute ServicesProgram Program ManagerAdult (Hons) MPMFRANZCP Dr SteveMacfarlaneMBBS Treatment Program Acute Assessment& Program ManagerAged Dr PTolan MBBSFRANZCP FRANZCP Dr MTsanglis MBBSMPSYCH FRANZCP Dr JStoneMBBS(Hons)MPM FRANZCP Dr LSmithMBBSMPSYCH MRCPsych MBChB(Liv) Dr JSelmanFRANZCP
MSc Dr BMcDonaldMBChBFChPM Palliative Care Dr AO’NeillMBBSFRACP Dr ELowtherMBChBDCHFRACP Paediatrics Rosebud Mr PMcCombeMBBSFRACS FRACS(Orth) Mr PHamiltonMBBS(Hons) Orthopaedic SurgeryRosebud Dr VGanjuMBBSFRACP Oncology FRCOG (UK) Mr RVasant MBBSFRANZCOG FRCOG Mr DJohnsonMBBSFRANZCOG MRCOG Mr KHowMBBSFRANZCOG FRANZCOG Mr AGriffithsMBBSMRACOG Rosebud Obstetrics &Gynaecology FRACS DDU Mr GSomjenMSFRACS(Ed) (Hons)FRACS(Vasc) Mr CLastMBBS FRACS(Vasc) Mr Wai-Leng ChueMBBS Vascular SurgeryRosebud Mr IWheatleyMBBSFRACS Mr ETorey MBBS(Hons)FRACS MRACMA MB ChBMSFRACSGradDipBus Associate ProfessorCRussell Mr GDraperMBBSFRACS General SurgeryRosebud Dr BChanMBBSFACEM Emergency Medicine Dr SPilbrowMBBSPhDFRACGP FRACGP DipRGP Dr MMcLeanMBBSDRACOG RACOG Dr DFlanaganMBBSDipObst Dr SFifieldMBBSDRACOG Dr RDuffMBBSDipRACOG Dr MCoffeyMBBSBSc(Hons) DipObst Dr CAmarasingheBScMBCHB General PracticeRosebud Dr GPerryMBBSFRACP Renal Medicine MRCP(UK) Dr PNayagamMBBSFRACP Dr SMorrisMBBSFRACP General MedicineRosebud (Hons) MIFSM Dr RWard (Acting)MBBS Clinical Director MEDICAL STAFF -ROSEBUD Clinical Nsg(Emergency)MNurs Ms SWhite Chief NursingOfficer Director, SiteManager& Rosebud HospitalOperations Mr CEnglandAHA(UK)CMAHRI ROSEBUD ACUTECARE HUMAN RESOURCESand EXECUTIVE DIRECTOR RN RMGradDip
and AdolescentHealth Nurse Women’s, Children’s Operations Director/Principal Chief NursingOfficerand Ms KHeriotRN Participation ICU andConsumer Principal NurseEmergency, Acting OperationsDirector/ EXECUTIVE NURSING SERVICES GradDipHlthAdmin GradDip(Behavioural Sc) Ms JChildRN PARTICIPATION CARE andCOMMUNITY EMERGENCY &INTENSIVE NURSING, FRANKSTON EXECUTIVE DIRECTOR MACS Mr EAspinallHNDBusStudies Manager ComputerServices CPA Mr DO’Connor-Price BBus(Acc) Director ofFinancialServices (Finance) Mr DAndersonBComMCom FINANCE andINFORMATION EXECUTIVE DIRECTOR Ms CO’KaneRN Chemotherapy/Renal Dialysis Grad CertDiabetesEducation Ms LGoodwinRNBNsg(Postreg) Walker Wing AdvCertMgt Ms SNetherwoodRNRM Southern Wing Op DipMgt Mrs SLambertBSc(Nsg)CertPeri Operating Suite (Nsg) BNMNUICUCertificate Mr GMatthewsBScDipApSc Emergency Department NURSE UNITMANAGERS FRACS Mr DHunter-Smith MBBS(Hons) Plastic SurgeryRosebud MNurs Dip ClinicalNsg(Emergency) Ms SWhite(Acting)RNRMGrad Nurse Nursing Officer&Principal Rosebud HospitalChief Mr CMcCarthyRNCritCare Perioperative Services Nurse MajorProjectsand Operations Director/Principal CCU RN Ms BWilliamsonRNBNsg Medical Inpatients Nurse MedicalSpecialtiesand Operations Director/Principal AdvCertMgt CertAdvEmerg Ms SJonesRNRMBNsgMNsg Surgical Inpatients
Ms MCookRNBAppScNsg Lodge Hostel) Nursing HomeandLotus (incorporating JeanTurner Aged CareServices Manager RosebudResidential Chief NursingOfficer/Site Ed GradCertGerontology Ms RDigbyRNDiv1BACertDiab Links Road Chief NursingOfficerGolf Mgmt) Ms JJukesRNBNsgMBus(HR Jacksons Road CCC &ChiefNursingOfficer Principal NursingOfficer Palliative CareServices Rehabilitation, Aged& Ed StMANZCMHNFRCNA SciDipAppSciPsychNurse Master Ms BKeeble-DevlinRNRPNApp Officer Psychiatry ChiefNursing BMedSci Hons(Monash)FACEM Dr TBakerMBBSHons(Monash) (Colombo) FACEM Dr VAmarasingheMBBS Clinicians Emergency Physicians/ BMedSci Hons(Monash)FACEM Dr MSmithMBMS(Monash) Medicine Training Director ofEmergency Dr LGohMBBS(Melb)FACEM Emergency Department Clinical DirectorFrankston MACLM CertIVTrain&Assess (USNW) FACEM MRACMA C StJMBMS(Monash)MClinEd Associate ProfessorJWassertheil Medicine Director ofEmergency EMERGENCY WT&A MRCNAAFCHSE BAppSci(AdvNsg)Ed MHACertIV Mrs MHabnerRNRM Education &Development Senior Manager, Nurse Mgmt ICU GradCertHealthServices Ms KStoryRNBNsgGradCert & Allocations Manager NursingRecruitment Dip FrontlineMgt MNsg CritCareCertAdvCertMgt Ms ALindsayRN(Div1)BNsg Assessment &PlanningUnit Nurse UnitManagerMedical Health ServiceMgmt Community ServicesMaster (Community Health)DipHealth/ (Nsg Admin)DiplomaAppSc Mrs KMurphyRNRMBAppSc Rehabilitation Unit Centre &Rosebud Community Rehabilitation Chief Nursing Officer Rosebud Mr DBaulch(Acting)RN(BNur)
Cert HealthProfEdGradCert MA GradDipCritCareEN Ms NParkerGradDipAppNurBA Project Officer Critical CertICUBA(Hons) Mr ABrowneRNRSCN(Lon) Emergency Department Nurse UnitManager FISMS Dr RWard MBBSHons(Melb) DipObs RCOGACCAM Dr GMacaulayMBBS(Melb) FRACGP BMedSci (Melb)DipObsRACOG Dr MJacksonMBBS(Melb) General Practitioners Dr PFrancisMBBSFRACP Emergency Paediatrician Dr DHajiMBChB(Mosul)FACEM FACEM Dr BChanMBBS(Melbourne) FACEM Dr KBristowMBChB(Otago) Mr JJukesBAGradDipMktg & Marketing Director PublicRelations & MARKETING PUBLIC RELATIONS LLM (Hons) Ms VHammondLLB(Hons) LEGAL COUNSEL (India) MDFFARCS(IRE) FJFICM Dr HGangopadhyayMBBS Dip Echo(Melbourne) Dr SAroraMDFRACPFJFICM Staff Intensivists CertICUHDUCertMgt Mr PTaylor RNDipHE(UK) Intensive CareUnit Nurse UnitManager Echo (Melbourne) FRACP MPH&TMFJFICMDip Dr ICarneyBScMB.BS(Hons) Care Unit Deputy DirectorIntensive (Melbourne) Neph(London) DipEcho FCP(SA) FRACPFJFICMDip Dr JBothaMBChBMMed Director IntensiveCareUnit INTENSIVE CARE Ms CStevens(Acting)BN and PlanningUnit Medical Assessment Nurse UnitManager Health Prom
59
Peninsula Health Annual Report 2007 Peninsula Health Annual Report 2007 6 0 This
SD 4.2(c) SD 4.2(c) SD 4.2(c) SD 4.2(c) SD 4.2(b) SD 4.2(a) SD 4.2(b) SD 4.2(b) FRD 21A FRD 11 FRD 10 FRD 22A FRD 22A FRD 22A FRD 22A FRD 22A FRD 25 FRD 22A FRD 22A FRD 22A FRD 22A FRD 22A FRD 22A FRD 22A FRD 22A FRD 22A FRD 22A FRD 22A FRD 22A FRD 22A FRD 22A Legislation The
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55
cover
Statements Accreditation Subject Index Auxiliaries Australasian Reporting Awards Aged care Board Committees Board of Directors Building Partnerships Cleaning Audit and Standards Chemotherapy Catchment area Caring for and Supporting our Workforce Community Advisory Committees Community Health Community Participation Community Rehabilitation Centres Department of Human Services Elective Surgery Education Disclosure Index Emergency Departments Enhancing Quality Executive Staff Environment Facilities Falls Prevention Service Financial Performance Forums Frankston Hospital Frankston Hospital Expansion General Practitioners Fundraising Key Performance Indicators Koori Advisory Group
Inside Front Cover
Page 38 – 42 10 – 11 14 - 15 12 - 13 32 - 37 44 - 46 30 - 31 44 - 45 16 - 17 53 - 55 25 - 28 24, 40 25, 28 5, 11
4 - 5 No. 38 52 29 47 32 32 24 60 37 25 48 22 36 19 52 34 32 Location map Subject Managing Our Resources Managing Risk Medical Assessment and Planning Unit (MAPU) Meeting Demand Mission statement Monash University Mornington Centre Objective of Report Nursing Occupational Health and Safety Organisational structure Organisational Wide Survey Peninsula Complex Care Program Psychiatric Services Profile Radiology Department Renal Dialysis Residential care Research Week Research Role of Board of Directors Rosebud Hospital Senior staff listing Strategic Plan Staff Training Services WorkCover Waiting list Volunteers Vision Victorian Public Healthcare Awards Youth Employment Scheme (YES) traineeships
Inside Front Cover Inside Front Cover Inside Front Cover Back Cover
Page 50 - 51 22 - 31 44 - 45 45 - 46 29 - 30 28 - 29 56 - 59 53 - 55
6 - 9 No. 47 25 37 20 18 46 31 26 43 43 29 40 14 45 52 53 10 46 46 4 61
Peninsula Health Annual Report 2007 Chelsea Carrum
Seaford Cranbourne Frankston HASTINGS ROAD (PO BOX 52) FRANKSTON, VICTORIA 3199 Mount Eliza PH: (03) 9784 7777 Baxter For those outside the Melbourne Metropolitan Area PH: 1800 858 727 www.peninsulahealth.org.au Mornington
Hastings
Dromana Portsea
Sorrento Rosebud
Carinya Residential Aged Care Unit 125 Golf Links Road Frankston Vic 3199 Tel: (03) 9783 7277 Fax: (03) 9783 7515 Flinders Rosebud Community Rehabilitation Service Chelsea Community 288 Eastbourne Road Rosebud Vic 3939 Rehabilitation Centre 8 Edithvale Road Edithvale Vic 3196 Community Rehabilitation Centre Tel: (03) 9772 6099 Fax: (03) 9772 3042 Tel: (03) 5986 3344 Fax: (03) 5981 2267
Community Care Unit Inpatient Unit 4 Spray Street Frankston Vic 3199 Tel: (03) 5981 2166 Fax: (03) 5982 2110 Tel: (03) 9781 4288 Fax: (03) 9781 4393 Mount Eliza Centre Jacksons Road (PO Box 192) Rosebud Hospital Frankston Community Mount Eliza Vic 3930 1527 Pt. Nepean Road Rosebud Vic 3939 Rehabilitation Centre Tel: (03) 9788 1200 Fax: (03) 9787 9954 Tel: (03) 5986 0666 Fax: (03) 5986 7589 125 Golf Links Road Frankston Vic 3199 Tel: (03) 9783 7288 Fax: (03) 9770 5459 Peninsula Community Rosebud Residential Mental Health Service Aged Care Services Frankston Hospital 15-17 Davey Street Frankston Vic 3199 1497 Pt. Nepean Road Rosebud Vic 3939 Hastings Road (PO Box 52) Tel: (03) 9784 6999 Fax: (03) 9784 6900 Frankston Vic 3199 Jean Turner Community Nursing Home Tel: (03) 9784 7777 PENINSULA DRUG Tel: (03) 5986 2222 Fax: (03) 5982 2762 & ALCOHOL PROGRAM Frankston Rehabilitation Unit Rosebud Office Lotus Lodge Hostel 125 Golf Links Road Frankston Vic 3199 c/o Southern Peninsula Support & Tel: (03) 5986 1011 Fax: (03) 5982 2762 Tel: (03) 9784 8666 Fax: (03) 9784 8662 Information Centre 878 Nepean Road Rosebud Vic 3939 S.H.A.R.P.S. Frankston Integrated Tel: (03) 5986 0709 Fax: (03) 5982 2601 35-39 Ross Smith Avenue Frankston Health Centre Vic 3199 12-32 Hastings Road Frankston Vic 3199 Hastings Office Tel: (03) 9781 1622 Fax: (03) 9781 3669 Tel: (03) 9784 8100 c/o Peninsula Community Health Services Cnr Cool Stores Road and Victoria Street Tattersalls Peninsula Community Health Service Hastings 3915 Palliative Care Unit Tel: (03) 9784 8100 Fax: (03) 9784 8149 Tel: (03) 5979 2894 Fax: (03) 5979 4735 125 Golf Links Road Frankston Vic 3199 Tel: (03) 9784 8600 Fax: (03) 9784 8674 Michael Court Residential Peninsula Health Aged Care Unit Psychiatric Service THE MORNINGTON CENTRE 32 Michael Court Seaford Vic 3198 Hastings Road (PO Box 52) Cnr Tyalla Grove and Separation Street Tel: (03) 9785 3744 Tel: (03) 9785 3739 Frankston Vic 3199 Mornington Vic 3931 Fax: (03) 9782 4434 Tel: 1300 792 977 Fax: (03) 9784 7192 Tel: (03) 5976 9000 Fax: (03) 5976 9136