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MANAGI~Lyient SCIENCJ<~ GLOBAL FINANCIAL CRISIS AND PERFORMANCE OF COMMERCIAL BANKS IN UGANDA; A CASE STUDY OF E()l!T'l BANK, KABALAGALA B\' ELENGA OTENDI BERTIANE GRHACI!: BIBA/31970/102/DF A RESK\l<CU REPORT Sl'BiVIITTED TO TilE COLLEGE OF ECONOMICS AND MANAGI~lYIENT SCIENCJ<~ IN PARTIAL FULLFILMENT OF THE REQUIREMENTS FOR THE A WARD OF BACHELOR'S DEGREE IN INTERNATIONAL BUSINESS ADMINISTRATION OF KAMPALA INTERNATIONAL l ;'1:1\'ERSITY OCTOBER2013 DECLARATION I, ELENGA OTENDI BERTIANE GRHACE, hereby declare that this dissertation is my original work as a result of my own efforts and has never been submitted before to any other universit; or in stituti on of higher learning for award of a Degree . Signature . c:. .......... .. Date .. .A .f? .l.A.. qJ. .~.~.~ . ... APPROVAL This is to certify that thi s research di ssertation has been done under my superv1s1on and submitted to the college of Economics and Management Sciences. Kampala Intemational University. in partial fulfillment of the requirements for the award of Bachelor's degree in International Business Administration with my approval as the candidate's university supervisor. Mr. MBAGO RONALD Signature Date SUPERVISOR ii DEDIC!\TION This piece of work is heartily dedicated to my beloved parents, Dad Elenga Alain Christian and mum Adoua Bertille Victoire. My Uncle Guy Adoua and Regina aunt Adoua. My brothers Maba Christopher and tvlaba Christian kremie, who helped me in the completion of this work. iii ACKNOWLEDGEMENT I acknowledge the Lord AI might) GOD Cor the gift or liCe and for seeing me through my studies and I say Ebenezer. I ltirther ackncmledge 111) friends like Kalemba Samuel and Lea Kwonke for their ti·iendliness and moral that they gave to me during my studies. I also ackncm ledge my beloved liunily for their encouragements. prayers. advices and being there lor me in the ups and dcl\\ns I 11ent through during my uni,ersit) education. Finally. I acknov,ledge my supen isor Mr. Mba go Ronald for the guidance during this research and all the lecturers in the college of applied economics and management sciences. iv TABLE OF CONTENTS DH'L.\In ll(JN ........................................................................................................................ t APPROVAL ................................................................................................................................ ii DEDICATION ........................................................................................................................... iii ACKNOWLEDGEMENT ......................................................................................................... iv TABLE OF CONfEN I S .................................................. , .......................................................... v ACRONYMS ........................................................................................................................... viii LIST OFTABLES ..................................................................................................................... ix ABSTR.\(' I ................................................................................................................................. x CHAPTER ONE .......................................................................................................................... ! Background of the stud: .............................................................................................................. ! 0 Problem St<ttcmcnt .. .....................................................................................•.........................•... ~ Purpose of the stud) .................................................................................................................... .4 Researclt qucstions ...................................................................................................................... .4 Geographical scope ..................................................................................................................... .4 Content scope ............................................................................................................................... 4 Significance of the study .............................................................................................................. 5 Conceptual Framework ................................................................................................................ 5 CHAPTER TWO ......................................................................................................................... 7 LITERATURE REVIEW ............................................................................................................ 7 Strategies adopted by commercial banks in response to globalization ........................................ 7 v Mergers and Acquisitions ............................................................................................................ 8 Strategic Alliances ....................................................................................................................... 8 Joint ventures ............................................................................................................................... 9 Restructuring ................................................................................................................................ 9 RdrcJKhll1L'!1l I urnaround ...... ................................................................................................ 10 Global business .......................................................................................................................... 10 Impact of Globalization on Banking Services ........................................................................... 10 Banking in Ugancb ..................................................................................................................... l4 Effects of globalization to the banking industry of Uganda ...................................................... 15 CI-IAPTER THREE. ................................................................................................................... I7 RESFARCH l\IFI HODOLOCJY .............................................................................................. I 7 Research Design ......................................................................................................................... I 7 Study population ........................................................................................................................ 17 Sample size ................................................................................................................................ 17 Sampling techniques .................................................................................................................. 18 Research instruments ................................................................................................................. 18 Validity and Reliability of the Instrument ................................................................................. 19 Data Analvsis ............................................................................................................................. 20 Ethical Considerations ............................................................................................................... 20 Limitations of the Study ............................................................................................................. 20 DATA ANALYSIS. !Nll'RI'RETATION. AND PRESENTATION ...................................... 21 Introduction ................................................................................................................................ 21 Background information of the respondents .............................................................................. 21 vi Respondent's gender .................................................................................................................. 21 Number of years in the organization .......................................................................................... 22 Experience in current position in years ...................................................................................... 22 Strategic Responses to Globalization ......................................................................................... 23 Presence of branches outside the country .................................................................................. 23 Products l(ll· international customer ........................................................................................... 23 Strategies for globalization ........................................................................................................ 24 Effectiveness of adopted strategies ............................................................................................ 25 Challenges to implementation of global business strategy ........................................................ 26 CHAPTER FlYE ........................................................................................................................ 28 SUMMARY OF THE FINDINGS. CONCLUSlON, AND RECOMMENDATlON ............... 28 Introduction ................................................................................................................................ 28 Sunu11an of lil!dings .................................................................................................................
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