Case Study

Enterprise Software Company Saves One Month Performing Full Fidelity Migration to Microsoft® SharePoint® 2010 with DocAve®

Success Highlights Industry Technology • Migrated 22 gigabytes (GB) of data to SharePoint 2010 according to schedule within two months Platform • Maintained full fidelity of data upon migration, saving at least one month of labor

Microsoft SharePoint 2010 that would have been required from administrators to reapply all custom metadata and end-user permissions within SharePoint 2010 Critical Needs • Scheduled migration to take place outside of standard operating hours on the • Swift and simplified migration weekend to eliminate business disruption to SharePoint 2010 • Full-fidelity transfer of data, maintaining custom metadata The Challenge and end-user permissions upon migration An enterprise software company used Microsoft Office SharePoint Server (MOSS) 2007 in order to effectively manage documents and enhance collaboration throughout the organization. The company architected its environment to house important information about partners, customers, solutions, employees, and organizational processes.

The platform, housed on a farm consisting of one web front end and one Microsoft® SQL Server®, was utilized by approximately 120 knowledge workers throughout the company. The company’s SharePoint environment grew over time to accumulate approximately 22 GB of data.

After years of use, the company’s database server reached its limit and MOSS 2007 would not allow a hardware upgrade to maximize platform performance. Performance had become an issue causing unacceptable business disruption within the company’s SharePoint environment, and the most logical solution was to upgrade the platform to the latest version, SharePoint 2010. SharePoint 2010 also had appealing new features the company wanted to utilize, such as enhanced workflow “DocAve had all the features capabilities. we needed to perform an easy migration in one solution.” The company’s administrators began to research the most efficient way to upgrade to SharePoint 2010. The administrators investigated carrying out a manual migration, - Application Developer which would require performing individual migrations for both the web front end and database server. They decided that this method would be too complex, especially since SharePoint was only a part-time project for both administrators and other duties would need to be carried out while the migration took place. Case Study

In order to simplify the upgrade process and implement metadata and end-user permissions intact and not requiring SharePoint 2010 for the organization as efficiently as possible, us to re-enter this important information in SharePoint 2010, the administrators began to investigate third-party software DocAve saved us at least one month’s worth of labor.” solutions. Throughout the migration process, the administrators relied upon AvePoint’s live, 24/7 global technical support team The AvePoint Solution whenever assistance was required. “AvePoint’s technical support team was one of the highlights of the migration After searching, the administrators found the solution they process, and they made the job so much easier for us,” said needed in AvePoint’s DocAve Migrator. Organizations looking the Application Developer. “They are very helpful, for a way to begin leveraging SharePoint 2010's collaboration professional, and always quick to respond.” and knowledge management capabilities can utilize DocAve to minimize business interruption caused by migration projects. “We needed a tool to minimize the steps needed to migrate to The Bottom Line SharePoint 2010,” said the company’s Application Developer. “DocAve had all the features we needed to perform an easy With DocAve, the company was able to simplify its migration migration in one solution.” process to SharePoint 2010. DocAve enabled the migration to be carried out swiftly, fully, and according to the company’s The administrators planned to carry out the migration over unique business requirements. the span of two months, building in time for necessary tasks such as user testing and potential troubleshooting. During this Now that the company is taking full advantage of SharePoint testing phase, end-users still had uninterrupted access to the 2010 and its features, administrators are continuing to utilize DocAve to simplify SharePoint infrastructure management. company’s MOSS 2007 environment due to DocAve’s ability to The company recently implemented DocAve Storage Manager. ensure platform co-existence. DocAve helps organizations mitigate the negative consequences of exponential data growth by combining When it was time to carry out the migration, the multiple real- time and scheduled business rules to externalize administrators decided to schedule the process to occur over a Binary Large Object (BLOB) content based on file size, type, or weekend. DocAve’s flexible job scheduling ability allows other document properties. administrators to plan migration jobs according to business needs and other organizational timetables, reducing the DocAve Storage Manager is part of DocAve 6, the enterprise- impact on functioning production environments. class management platform for SharePoint governance. A Administrators migrated all 22 GB from the company’s fully-integrated platform of SharePoint solutions built entirely with Microsoft technologies, DocAve 6 empowers SharePoint environment in bulk. “The migration took organizations to maximize the business value of SharePoint approximately 12 hours with DocAve,” said the Application 2010 by increasing productivity, reducing total cost of Developer. “Thanks to DocAve’s ability to easily schedule the ownership, providing IT assurance, and enabling security and job to run over the weekend, the chance of business compliance for business content. disruption was eliminated.” “DocAve will enable us to store our 500 megabyte (MB) video The administrators were able to successfully complete the files on storage outside of SharePoint, saving room on our entire migration process right on schedule within two months. content database and maintaining optimal performance,” said DocAve also ensured all data was transferred with full fidelity, the Application Developer. “Meanwhile, the files will still be meaning that folder structures, document properties, completely transparent and accessible to our end-users through SharePoint.” associated metadata, permissions, and access control were all retained upon migration. “Much of the data in our SharePoint environment contained customized metadata, such as customer identification numbers, and contract identification numbers,” said the Application Developer. “By keeping About AvePoint

AvePoint is a global technology company and proven software leader. Since its founding in 2001, AvePoint has become the world’s largest provider of enterprise-class governance and infrastructure management solutions for Microsoft SharePoint. Propelled by the world’s largest SharePoint- exclusive research & development team, AvePoint helps more than 8,000 customers – including many Fortune 500 companies and government agencies – meet their specific business objectives utilizing the SharePoint platform. AvePoint, Inc. is headquartered and maintains its principal operational center in Jersey City, NJ, with wholly owned operational centers in the USA, Canada, , , United Kingdom, , , , , , , and . AvePoint is a Depth Managed Microsoft Gold Certified Portals and Collaboration Partner and Gold Certified ISV Partner as well as a US Government GSA provider via strategic partnerships.

AvePoint U.S. Headquarters: 3 Second Street Jersey City, NJ 07311 800-661-6588 www.avepoint.com