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Visual Artifacts As a Mediating Factor in Collaborative Museum Design Jacquelyn Claire Johnson Brigham Young University

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Visual Artifacts As a Mediating Factor in Collaborative Museum Design Jacquelyn Claire Johnson Brigham Young University Brigham Young University BYU ScholarsArchive Theses and Dissertations 2019-07-01 Visual Artifacts as a Mediating Factor in Collaborative Museum Design Jacquelyn Claire Johnson Brigham Young University Follow this and additional works at: https://scholarsarchive.byu.edu/etd BYU ScholarsArchive Citation Johnson, Jacquelyn Claire, "Visual Artifacts as a Mediating Factor in Collaborative Museum Design" (2019). Theses and Dissertations. 7530. https://scholarsarchive.byu.edu/etd/7530 This Dissertation is brought to you for free and open access by BYU ScholarsArchive. It has been accepted for inclusion in Theses and Dissertations by an authorized administrator of BYU ScholarsArchive. For more information, please contact [email protected], [email protected]. Visual Artifacts as a Mediating Factor in Collaborative Museum Design Jacquelyn Claire Johnson A dissertation submitted to the faculty of Brigham Young University in partial fulfillment of the requirements for the degree of Doctor of Philosophy Richard Edward West, Chair Mathew David Duerden Heather Miriam Leary Jason K. McDonald Stephen C. Yanchar Department of Instructional Psychology and Technology Brigham Young University Copyright © 2019 Jacquelyn Claire Johnson All Rights Reserved ABSTRACT Visual Artifacts as a Mediating Factor in Collaborative Museum Design Jacquelyn Claire Johnson Department of Instructional Psychology and Technology, BYU Doctor of Philosophy The process of museum exhibit design includes a variety of activities, including collaboration on teams, consulting learning theories, following process models, brainstorming, performing evaluations, and using visuals. Although some articles mention these topics, very few provide specific details about these practices. This dissertation, which includes three articles, explores how design and visual communication occur in exhibit design. The first article examines how exhibit design teams function. The second article describes how they use visual representations to engage team members in ideation and concept development as they planned for new exhibits. This is based on the assumption that designers need to be actively engaged in the design process to truly be creative and develop innovative ideas. Building off the second article, the third article provides practical implications and examples for professionals in the field. These articles seek to add insight on the design process and use of visuals in museum exhibit design. Keywords: museum exhibit design, exhibit designers, evaluation, prototyping, visual representations ACKNOWLEDGMENTS This project was made possible by the efforts of the administration of the museum at which I worked. I express sincere gratitude to Paul Stavast for the interest he showed in this project and for the many hours he spent talking with me about my research. His mentoring helped me become a better exhibit designer and a more critical thinker. Richard West was also immensely helpful in assisting in the writing of the research study. I also express sincere gratitude to Mat Duerden for his enthusiasm, insights about design thinking and experience design, and collaboration. I deeply appreciate David Williams and Steve Yanchar for all they taught me about research in my years in the program. Jason McDonald and Heather Leary were also very helpful in providing support to scope the project and refine the report. iv TABLE OF CONTENTS TITLE PAGE ................................................................................................................................... i ABSTRACT .................................................................................................................................... ii ACKNOWLEDGMENTS ............................................................................................................. iii TABLE OF CONTENTS ............................................................................................................... iv LIST OF TABLES ......................................................................................................................... ix LIST OF FIGURES ........................................................................................................................ x DESCRIPTION OF RESEARCH AGENDA AND STRUCTURE OF DISSERTATION ..................................................................................................................... xi ARTICLE 1: The Creative Process of Museum Design Teams ..................................................... 1 Abstract ........................................................................................................................................... 2 Introduction ..................................................................................................................................... 3 Method ............................................................................................................................................ 5 Findings........................................................................................................................................... 7 Collaboration............................................................................................................................. 8 Dedicated project teams ...................................................................................................... 8 Peripheral team members .................................................................................................... 9 University-museum partnerships ...................................................................................... 10 Critique ............................................................................................................................. 10 Consulting Learning Theories ................................................................................................. 11 Universal design for learning ............................................................................................ 12 Experience-based learning ................................................................................................ 12 Contextual model of learning............................................................................................ 13 v Critique ............................................................................................................................. 14 Following Process Models ...................................................................................................... 15 Checklist model ................................................................................................................ 15 Phases model ..................................................................................................................... 17 Design thinking model ...................................................................................................... 18 Design choices and guiding principles models ................................................................. 20 Critique ............................................................................................................................. 22 Brainstorming ......................................................................................................................... 22 Formal training.................................................................................................................. 22 Museum conferences. ....................................................................................................... 23 Exhibition development .................................................................................................... 23 Community involvement .................................................................................................. 24 Critique ............................................................................................................................. 25 Performing Evaluation ............................................................................................................ 25 Front-end and formative evaluation .................................................................................. 26 Summative evaluation ....................................................................................................... 27 Visitor studies ................................................................................................................... 28 Critique ............................................................................................................................. 29 Using Visuals .......................................................................................................................... 29 Sketches ............................................................................................................................ 30 Storyboards ....................................................................................................................... 30 Models............................................................................................................................... 31 Prototypes ......................................................................................................................... 31 vi Critique ............................................................................................................................. 32 Conclusion ...................................................................................................................................
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