Promoting Financial Sector Dialogue: Making Finance Work for Africa Ghana Kenya Uganda Tanzania Responsible Finance in Ghana, Kenya, Tanzania, and Uganda Synthesys Report Published by Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH Registered offices Bonn and Eschborn, Germany Friedrich-Ebert-Allee 40 53113 Bonn, Germany Phone: +49 228 44 60-0 Fax: +49 228 44 60-17 66 Dag-Hammarskjöld-Weg 1-5 65760 Eschborn, Germany Phone: +49 61 96 79-0 Fax: +49 61 96 79-11 15 Email:
[email protected] Internet:
[email protected] Author: Pim Engels with contributions from Denise Dias and Kate McKee Pictures: Pictures on the front and back page © KfW-Bildarchiv/Fotoagentur photothek.net Design: Alexandra Müller Eschborn, November 2011 On 1 January 2011, the Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH was formed. It brings together the long-standing expertise of the Deutscher Entwicklungsdienst gGmbH (DED), the Deutsche Gesellschaft für Technische Zusammenarbeit (GTZ) GmbH and InWEnt – Internationale Weiterbildung und Entwicklung gGmbH. For further information, go to www.giz.de. Contents Executive Summary 03 1 Introduction 04 1.1 Background to the Synthesis Report 04 1.2 Introduction to Responsible Finance in Africa 05 Consumer protection regulation by governments 06 Self-regualtion: industry standards of practice and codes of conduct 06 Financial capability and education 07 2 Responsible Finance Diagnostic Studies in Selected African Countries 08 2.1 Responsible Finance in Ghana 08 Financial sector profile of Ghana 08 Access