Spokane Transit Authority 1230 West Boone Avenue Spokane, WA 99201-2686 (509) 325-6000 PERFORMANCE MONITORING & EXTERNAL RELATIONS COMMITTEE MEETING Wednesday, June 1, 2016, 1:30 p.m. Spokane Transit Southside Conference Room
AGENDA Estimated meeting time: 85 minutes 1. Call to Order and Roll Call 2. Public Expressions 3. Committee Chair Report (5 minutes) 4. Committee Action (10 minutes) A. Approval of Minutes of the April 6, 2016, Committee meeting – Corrections/Approval B. Approval of Scope of Work for Cheney High Performance Transit (HPT) (Otterstrom) 5. Committee Action (0 minutes) A. Board Consent Agenda (No items are being presented this month.) B. Board Discussion Agenda (No items are being presented this month.) 6. Reports to Committee (50 minutes) A. Draft Recommendation Fare (Tariff) Policy (Warren/Blaska/Bousley) B. Fixed Route Ridership Performance Perspective (Blaska) C. Citizen Advisory Committee CAC Update (Bousley/Howell) D. Public Education Strategy – Update (Bousley) 7. CEO Report (10 minutes) 8. Committee Information – no discussion/staff available for questions A. April 2016 Financial Results Summary (Warren) B. May 2016 Sales Tax Revenue Information (Warren) C. April 2016 Operating Indicators (Blaska) D. First Quarter 2016 Safety and Loss Summary Report (Doolittle/Toole) E. First Quarter 2016 Service Planning Input Report (Otterstrom) F. Annual Passenger Facilities Report (Otterstrom) G. Disadvantaged Business Enterprise (DBE) Goal for Federal Fiscal Years (FFY) 2017, 2018, and 2019 (Warren/Tjards) 9. June 29, 2016 Special Committee Packet Agenda Review 10. New Business (5 minutes) 11. Committee Members' Expressions (5 minutes) 12. Adjourn 13. Next Committee Meeting: June 29, 2016, 1:30 p.m. (Special Meeting) (STA Southside Conference Room, 1230 West Boone Avenue, Spokane, Washington) Agendas of regular Committee and Board meetings are available the Friday afternoon preceding each meeting at the STA Administrative Office, 1230 West Boone Avenue, Spokane, Washington. Discussions concerning matters to be brought to the Board are held in Committee meetings. The public is welcome to attend and participate. Upon request, alternative formats of this document will be produced for people with disabilities. The facility is accessible for people who use wheelchairs. For these and other accommodations, please call 325-6094 (TTY WA Relay 711) or email [email protected] at least forty-eight (48) hours in advance. SPOKANE TRANSIT AUTHORITY PERFORMANCE MONITORING AND EXTERNAL RELATIONS COMMITTEE MEETING
June 1, 2016
AGENDA ITEM 2 : PUBLIC EXPRESSIONS
REFERRAL COMMITTEE: N/A
SUBMITTED BY: N/A
SUMMARY: At this time, the Performance Monitoring and External Relations Committee will give the public an opportunity to express comments or opinions.
Anyone wishing to speak should sign in on the sheet provided and indicate the subject of interest.
RECOMMENDATION TO COMMITTEE: N/A
FINAL REVIEW FOR BOARD BY:
Division Head Chief Executive Officer Legal Counsel SPOKANE TRANSIT AUTHORITY PERFORMANCE MONITORING AND EXTERNAL RELATIONS COMMITTEE MEETING
June 1, 2016
AGENDA ITEM 3 : COMMITTEE CHAIR REPORT
REFERRAL COMMITTEE: N/A
SUBMITTED BY: Tom Trulove, Chair, Performance Monitoring and External Relations
SUMMARY: At this time, the Committee Chair will have an opportunity to comment on various topics of interest regarding Spokane Transit.
RECOMMENDATION TO COMMITTEE: N/A
FINAL REVIEW FOR BOARD BY:
Division Head Chief Executive Officer Legal Counsel SPOKANE TRANSIT AUTHORITY PERFORMANCE MONITORING AND EXTERNAL RELATIONS COMMITTEE MEETING
June 1, 2016
AGENDA ITEM 4A : MINUTES OF THE APRIL 6, 2016, PERFORMANCE MONITORING AND EXTERNAL RELATIONS COMMITTEE MEETING – CORRECTIONS OR APPROVAL
REFERRAL COMMITTEE: N/A
SUBMITTED BY: Dana Infalt, Executive Assistant
SUMMARY: Minutes of the meeting are attached for corrections or approval.
RECOMMENDATION TO COMMITTEE: Corrections or approval.
FINAL REVIEW FOR BOARD BY:
Division Head Chief Executive Officer Legal Counsel Spokane Transit Authority 1230 West Boone Avenue Spokane, Washington 99201-2686 (509) 325-6000
PERFORMANCE MONITORING AND EXTERNAL RELATIONS COMMITTEE Draft Minutes of the April 6, 2016, Meeting Southside Conference Room
MEMBERS PRESENT STAFF PRESENT Chuck Hafner, City of Spokane Valley* Steve Blaska, Director of Operations Tom Trulove, City of Cheney Lynda Warren, Director of Finance & Information Systems Rhonda Bowers, Labor Representative Beth Bousley, Director of Communication & Customer Svc. E. Susan Meyer, CEO (Ex-Officio) Steve Doolittle, Director of Human Resources Jessica Charlton, Project Manager MEMBERS ABSENT Susan Millbank, Community Ombudsman & Keith Kopelson, City of Liberty Lake Accessibility Officer Aspen Monteleone, City of Airway Heights Denise Marchioro, Manager, Paratransit & Vanpool John Higgins, City of Medical Lake (Ex-Officio) GUESTS * Chair Charlie Howell, CAC Member Mike Kunder, President, AFSCME Local 3939
1. CALL TO ORDER AND ROLL CALL Chair Hafner called the meeting to order at 1:30 p.m. (Introductions were made later in the meeting.) 2. PUBLIC EXPRESSIONS None. 3. COMMITTEE CHAIR REPORT Chair Hafner expressed appreciation of and for all staff for their involvement and participation. 4. COMMITTEE APPROVAL A. MINUTES OF THE APRIL 6, 2016, COMMITTEE MEETING Mr. Hafner moved to recommend approval of the April 6, 2016, Committee meeting minutes. The motion was seconded by Mr. Trulove and passed unanimously. B, FEBRUARY 2016 FINANCIAL RESULTS SUMMARY Ms. Warren explained the new financial summary format. She reported that as STA has transitioned to a new financial system, it necessitated re-establishing the reports. The proposed new format places emphasis on the percentage of budget received or expended to date. Ms. Warren provided explanation and requested feedback on the February 2016 Revenue Chart and said that February represents 16.7% of the revenue budgeted for the year. Ms. Warren advised that the chart is intended to represent the percentage of budget for the year and stated we would continue to complete year- end comparisons to actuals for the prior year. In this new system, 2015 fiscal year end was entered as summary information and not broken down in detail. As such, it is difficult to pull out the month to month comparison. Mr. Hafner asked if we would be able to pull the monthly data next year. Ms. Warren advised that if the Board wanted that information, staff could try to pull it. She also explained the new format for Expenditures. When asked for feedback on the format, Mr. Trulove stated he was very familiar with this type of reporting and that it was similar to what most cities report. Ms. Warren asked Ms. Bowers if she would like to offer any feedback. Ms. Bowers stated her concern regarding the timing issue and asked if it would skew the data. Ms. Warren commented that timing issues tend to be cyclical. Performance Monitoring and External Relations Committee Meeting Minutes April 6, 2016 Page 2
Ms. Warren added that if after a few months the information wasn’t sufficient for the Board’s needs, staff could revisit the way it is being reported. Chair Hafner remembered that Roll Call had not been taken and asked those present to introduce themselves. 5. COMMITTEE ACTION A. Board Consent Agenda 1. RENEWAL OF SPOKANE POLICE DEPARTMENT INTERLOCAL AGREEMENT Mr. Hafner thanked Ms. Meyer for her efforts in how this item was approached. Ms. Meyer credited Mr. Blaska with the final version of the Agreement. She explained that it is not a renewal, but a brand new agreement and asked Mr. Blaska to provide details to the group. Mr. Blaska explained that since 2005, STA and the SPD have utilized Interlocal Agreements to provide additional police presence in the vicinity of the STA Plaza. From 2005 through 2013, STA provided the equivalent funding for one SPD officer to be stationed in the Plaza. SPD matched that funding by providing a second officer, as they work in teams. They were co-located with STA’s security at the Plaza and were the only SPD officers dedicated to downtown Spokane. In 2013, SPD began instituting a new policing strategy, a part of which established a precinct in the Peyton Building, adjacent to the STA Plaza. In recognition of this new development, the STA/SPD Interlocal Agreement was modified to provide for STA funding for one (1) officer and seven (7) parking spaces in the STA Plaza garage. However, when the precinct moved to the Intermodal Center, the current Agreement expired (December 2015). This new Agreement accomplishes the same objectives as the original Agreement and stipulates that there will be special-emphasis patrolling of the area in and around the STA Plaza. Key times of the day have been identified as to when this additional SPD presence would be most effective. In addition, the agreement establishes a special communications protocol between STA Transit Officers and the Downtown Precinct which will allow for SPD to be alerted and respond accordingly to events that may not otherwise require a police response. The cost to STA for the Interlocal Agreement is $57,933.00 for the remainder of 2016. This is the same annualized rate charged under the previous agreements. Mr. Blaska added that a uniformed SPD Officer will be patrolling the area with the greatest concentration of pedestrian activity in downtown Spokane, the STA Plaza. Chair Hafner agreed that the important element of this agreement is SPD’s presence. Mr. Trulove concurred and inquired about the seven parking spaces. Mr. Blaska responded that SPD may be permitted to use one space in the future, but currently that area will be used to stage the construction materials during the Plaza Renovation. Mr. Trulove moved to recommend the Board approve the Spokane Police Department Interlocal Agreement as presented. The motion was seconded by Mr. Hafner and passed unanimously. 2. APPROVAL TO AWARD ADDITIONAL VAN GRANT VEHICLE Mr. Blaska advised that in 2012 the Board approved a policy to award up to ten (10) retired vans from the Vanpool and Paratransit programs to community service organizations. This year staff is asking the Board approve an exception to policy to allow the award of eleven (11) vans due to the very close scoring between the 10th and 11th place. An adequate number of vans are available to be retired this year to support this exception to policy. Mr. Trulove moved to recommend the Board approve an exception to policy to award one additional van grant vehicle in 2016. The motion was seconded by Mr. Hafner and passed unanimously. Performance Monitoring and External Relations Committee Meeting Minutes April 6, 2016 Page 3
3. ACCEPTANCE OF BOONE TENANT IMPROVEMENTS CONTRACT AND APPROVAL TO PAY RETAINAGE In Mr. Otterstrom’s absence, Mr. Blaska reported that the Boone Tenant Improvement project is a continuation of improvements implemented in support of STA’s Master Planning. The CEO awarded a contract to Kaski Construction, Inc. in the amount of $233,315 (plus Washington State sales tax). A new reception area created a main entry into the Administrative building with a secure access across the corridor to control access to STA’s facilities. Mr. Blaska noted that this change resulted in the elimination of Bus Shop Too, and that area now provides work space for STA’s Fixed Route Supervisors. At completion, the construction contract (including 1.7% in changes and Washington State sales tax) totals $257,985, including advertising, permits, contingency, and the architectural and engineering contract. Approximately $672,911 will remain in the project budget for other improvements to be made later this year such as fire alarm changes to separate both sides of the street and the Planning department personnel movement. All progress payments have been received from Kaski Construction. Retainage in the amount of $11,867 remains to be paid. This has been a long range project and all phases are now complete. The Boone Tenant Improvements portion was the final phase of this project. Mr. Blaska acknowledged the work of Jessica Charlton on this project, and said the design represents “valued engineering.” Mr. Trulove moved to recommend the Board accept the on-site construction contract for the Boone Tenant Improvement Project as complete and conditionally authorize release of $11,867 in retainage to Kaski Construction, Inc. Release of retainage is conditioned on pending certificates approving release from the Department of Revenue, Employment Security Department, and Department of Labor and Industries. The motion was seconded by Mr. Hafner and passed unanimously. B. Board Discussion Agenda (No items were presented this month.) 6. REPORTS TO COMMITTEE A. PLAZA RENOVATION COMMUNICATIONS PLAN Ms. Bousley explained that the goal of the Plaza renovation is to support downtown Spokane with a vibrant, functional, and convenient transit facility for customers and the community. She clarified that objectives include communicating fundamental logistics and timing of the Plaza renovation, building excitement and anticipation, fostering trust in the investment and decision making process, minimizing misperceptions, and being considerate and mindful of impact to STA’s customers, neighbors, and the community. STA has collaborated closely with community stakeholders and facilitated multiple rounds of public feedback on the renovation design. Six specific recommendations from the Downtown Spokane Partnership, Greater Spokane Incorporated, and Visit Spokane have been incorporated into the final design. Transit and retail functions will move to the first floor of the Plaza, real-time signage will be installed, there will be more indoor waiting areas, and the facility will have more locations for food- related businesses on the first floor. The project is scheduled to begin in mid-2016, with completion anticipated in summer 2017. B. BLOOMSDAY SUPPORT Mr. Blaska reminded members that this is Bloomsday’s 40th anniversary and the 30th year that Spokane Transit has provided special shuttle service for the event. He gave a summary of STA’s support of the event, noting that approximately 70 additional Fixed Route drivers and 28 Paratransit van drivers will provide additional service for attendees and runners. Communications staff will publish race information for STA and Bloomsday websites, and Customer Service staff will be working the Tradeshow selling passes along with Finance staff members. Extra janitorial services are also provided, as well as Maintenance personnel to prep for the event, support buses during the event, and recover the buses after the event. Performance Monitoring and External Relations Committee Meeting Minutes April 6, 2016 Page 4
Security will provide five additional staff members to assist. Other staff members will load buses and/or sell tickets. Mr. Blaska added that nearly 40% of STA’s employees volunteer to support Bloomsday. Mr. Trulove commended STA employees for their participation in this community event. Approximately 70 additional buses will provide express service from the Valley Mall, Ferris High School, and the Northtown Mall. Cheney and the West Plains will also have additional service, and a special vehicle runs on Saturday to provide familiarity with the course to elite runners and those individuals with disabilities. Also, a “sweep” vehicle picks up participants who were unable to finish the full course. Mr. Blaska added that approximately 20% of all Bloomsday participants use public transportation to go to and/or from the event and Ms. Myer interjected that the cost to STA for providing service to Bloomsday runs $40K to $60K over and above normal operating costs. 7. CEO REPORT A. Ms. Meyer said that she, Council Member Candace Mumm, Commissioner Al French, and Mayor Kevin Freeman recently returned from the American Public Transportation Association (APTA) Legislative Conference in Washington, DC. The group called on our elected officials and staff to discuss issues concerning STA. Ms. Meyer also met with senior staff at the Federal Transit Administration, bringing news that the State had approved $15M for the Central City Line (CCL) capital costs – which fulfills the local match requirements of a small starts grant B. Ms. Meyer met with New Flyer and BYD bus manufacturers. STA has been working with New Flyer since 2010 on developing a more “European look” bus for the Central City Line (CCL). New Flyer agrees there is a market in the US for a coach that is Buy American compliant, 60’ long and looks like a train, and hopes to have such a bus available in late 2017 or early 2018. BYD also stated they want to build this style bus, but their design does not yet meet the style requirements. C. Ms. Meyer advised that the group also had an opportunity to meet with Senator Cantwell, Senator Murray, and Kathy McMorris Rogers. Discussions regarding STA’s upcoming ballot measure on the CCL and the West Plains Transit Center were very encouraging. 8. COMMITTEE INFORMATION A. February 2017 Financial Results Summary – as presented B. March 2016 Sales Tax Revenue Information – as presented C. February 2016 Operating Indicators – as presented. D. Communications Update – as presented. E. May 2016 Service Change Update – as presented 9. MAY 2016 COMMITTEE PACKET AGENDA REVIEW Chair Hafner asked if there were any comments about the draft agenda for the next Committee meeting. None were forthcoming. 10. NEW BUSINESS None. 11. COMMITTEE MEMBERS’ EXPRESSIONS None. 12. ADJOURN Mr. Trulove moved to adjourn the meeting. Chair Hafner seconded the motion and adjourned the meeting at 2:16 p.m. 13 NEXT MEETING – WEDNESDAY, MAY 4, 2016, 1:30 P.M., STA SOUTHSIDE CONFERENCE ROOM, 1230 WEST BOONE AVENUE POKANE TRANSIT AUTHORITY PERFORMANCE MONITORING AND EXTERNAL RELATIONS COMMITTEE MEETING June 1, 2016
AGENDA ITEM 4B : APPROVAL OF SCOPE OF WORK FOR CHENEY HIGH PERFORMANCE TRANSIT (HPT) CORRIDOR IMPROVEMENTS REFERRAL COMMITTEE: N/A
SUBMITTED BY: Karl Otterstrom, Director of Planning Don Skillingstad, Capital Projects Manager
SUMMARY: The Cheney HPT corridor extends from downtown Spokane to Eastern Washington University (EWU) in Cheney, Washington, via Interstate 90 and State Route 904. Present service includes high frequency service when EWU is in regular session with heavy ridership during those times. Ridership activity is focused at the STA Plaza, Jefferson Lot Park and Ride (under the I-90 viaduct in downtown Spokane) and on the EWU campus. By implementing service, infrastructure and vehicles that are aligned with the vision of High Performance Transit, Spokane Transit expects to increase utilization and effectiveness of the service. In addition to the existing connections to Cheney and Spokane, transfer connections between the cities of Medical Lake and Airway Heights and the future HPT corridor are expected to be provided at a new West Plains Transit Center. The approved STA Moving Forward plan identifies a vision for implementing a number of improvements to the Cheney Corridor in support of future High Performance Transit service. Corridor improvements are concentrated at stations, stops, key intersections and corridor terminals. Future projects may include enhancements to existing park and ride facilities, relocation and/or enhancement of existing stop locations, new station and stop design and construction, street and highway improvements and right of way acquisition. To support the design and construction of these improvements, a consultant design team must be selected. Staff is proposing to issue a Request for Qualifications (RFQ) to solicit qualifications from engineering teams to complete all phases of planning, land surveying, architectural and engineering design, community outreach and marketing support, grant preparation support, right of way acquisition and construction management services to support the design and implementation of future corridor improvements. These improvements will include enhancements to existing park and ride facilities, relocation and/or enhancement of existing stop locations, new station and stop design and construction, street and highway improvements and right of way acquisition. This work will not include the West Plains Transit Center as that project is currently in design by other consultants. The term of this procurement will be five (5) years, with the option of two (2) one-year extensions. Currently, the only funded corridor project is the Four Lakes Station project. The Four Lake Station project was awarded a State Transportation Program (STP) grant in the amount of $280,000, with a local match of $110,500, for a total project budget of $390,500. Funding for future corridor projects is dependent upon additional funding, which would be available should voters approve STA Proposition 1 in November. Attached is a proposed scope of work for this solicitation. This scope of work will apply to the Four Lakes Station project and all future projects approved by the Board for the Cheney Corridor.
RECOMMENDATION TO COMMITTEE: Review and approve the Scope of Work for design and engineering services and authorize staff to release the Request for Qualifications.
COMMITTEE ACTION:
RECOMMENDATION TO BOARD:
FINAL REVIEW FOR BOARD BY:
Division Head Chief Executive Officer Legal Counsel Scope of Work Cheney High Performance Transit (HPT) Corridor Development
A. CHENEY HIGH PERFORMANCE TRANSIT CORRIDOR DEVELOPMENT The Spokane Transit Authority is soliciting qualifications from engineering firms to provide all phases of planning, land surveying, architectural and engineering design, community outreach and marketing support, grant preparation support, right of way acquisition and construction management services to support the development and implementation of future Cheney High Performance Transit (HPT) corridor improvements.
The Cheney HPT corridor extends from downtown Spokane to Eastern Washington University (EWU) in Cheney, Washington, via Interstate 90 and State Route 904. Present service includes high frequency service when EWU is in regular session with heavy ridership during those times. Ridership activity is focused at the STA Plaza, Jefferson Lot Park and Ride (under the I-90 viaduct in downtown Spokane) and on the EWU campus. By implementing service, infrastructure and vehicles that are aligned with the vision of High Performance Transit, Spokane Transit expects to increase utilization and effectiveness of the service. In addition to the existing connections to Cheney and Medical Lake, transfer connections between the cities of Medical Lake and Airway Heights and the future HPT corridor are expected to be provided at a new West Plains Transit Center.
As part of this scope, Spokane Transit Authority intends to implement a number of improvements throughout this corridor to support the future High Performance Transit Network and infrastructure similar to bus rapid transit services. These improvements may include enhancements to existing park and ride facilities, relocation and/or enhancement of existing stop locations, new station and stop design and construction, street and highway improvements and right of way acquisition.
B. SCHEDULE The term of this solicitation shall be five (5) years from the date of approval of a contract by both parties, with the option of two (2) one-year extensions.
C. AVAILABLE BUDGET Funding for this project is dependent upon the Spokane Transit Authority Board of Directors’ approval of individual projects. Work orders for specific projects will be negotiated and issued on a per project basis.
May 11, 2016 1 Cheney HPT RFQ Scope of Work D. DESIRED QUALIFICATIONS This project will require a firm or team that possesses the skills and experience necessary to plan, design and manage the construction of transit related facilities including park and ride lots, transit centers, highway improvements, stations and stops, and all amenities related thereto. The firm shall have experience in working with local, state and federal agencies for transit service development, street and highway design, right of way acquisition, and all entitlements and permitting necessary to complete the proposed projects. Expertise shall include, at a minimum: • Expertise in structural, civil, environmental, geotechnical, transportation, mechanical & electrical engineering. • Expertise in transit facility planning, architecture and design, especially where such facilities interface with highway infrastructure. • Expertise in preparing construction ready plans, specifications and cost estimates. • Experience and proficiency in preparing state and federal grants. • Experience in preparing graphics and renderings for communicating projects to the public and involved stakeholders. • Knowledge of and experience with local, state and federal design requirements related to (but not limited to) geotechnical, environmental, traffic, and right of way standards for public projects. • Knowledge of and experience with Americans with Disabilities (ADA) accessibility requirements, especially pertaining to sidewalk, transit and other transportation infrastructure. • Experience working with public agencies to successfully complete public works projects. • Working experience with right-of-way acquisition procedures under federal and state laws. • Understanding of and competency in procurement and construction management to provide a complete, functioning and successful project. • Proficient in management of all project work and coordination of sub-consultant’s work. • Working understanding of design of transit networks and routes as they relate to other transportation modes and facilities. • Expertise in implementing successful public outreach efforts. E. SCOPE OF WORK The Spokane Transit Authority is soliciting qualifications from engineering firms to provide all phases of planning, land surveying, architectural and engineering design, community outreach support, grant preparation assistance, right of way acquisition and construction management services to support the development and implementation of future Cheney High Performance Transit (HPT) corridor improvements.
The corridor improvements are concentrated at stations, stops, key intersections and corridor terminals. These projects may include enhancements to existing park and ride facilities, relocation and/or enhancement of existing stop locations, new station and stop design and construction, street and highway improvements and right of way acquisition. PLEASE NOTE: The improvements planned along SR 904 near Medical Lake – Four Lakes Road, known as the Four Lakes Station project, is currently funded. The following scope of work shall apply to the Four Lake Station project until additional funding is approved or received for future projects.
May 11, 2016 2 Cheney HPT RFQ Scope of Work At a minimum, the following tasks may be undertaken as part of the requested services: Task 1 – Project Management and Coordination This task shall include all efforts necessary to establish project specific procedures, including coordination efforts with Spokane Transit to ensure successful completion of projects. Elements of this task include, but are not limited to: • Prepare, update and disseminate project information and ensure continuous coordination with Spokane Transit • Prepare and update project scope, budget and schedule • Attend regularly scheduled progress calls and meetings, responding to questions and information requests from Spokane Transit, coordinating with agencies of jurisdiction • Prepare progress reports and invoices • Provide deliverables as needed and as requested for each project • Maintain quality assurance and quality control procedures and practices Task 2 – Transit Facilities and Project Planning This task shall include providing project planning assistance and expertise to Spokane Transit for future transit improvements. Elements of this task include, but are not limited to: • Analyze and plan improvements based on sound transit principles and guidelines • Assess existing and future facilities and make recommendations to Spokane Transit to maximize safe and convenient access to riders • Develop conceptual plans and analyze proposed improvements to maximize efficiency within the current and future transit system • Through appropriate evaluation and public engagement, recommend a preferred routing through the City of Cheney • Conduct field research and data collection as necessary to complete required tasks Task 3 – Land Surveying Complete all necessary land surveying, and provide all horizontal and vertical control as needed for project design and property acquisition including required topographic surveys, legal descriptions, ALTA surveys, and other plans and legal documents as needed. Task 5 – Architectural and Engineering Design Services Provide full service architectural and engineering design services for all projects, including all disciplines of engineering design necessary to complete contemplated projects. Elements of this task include, but are not limited to: • Provide all necessary architectural services as needed for projects • Provide all engineering services as needed for projects, including but not limited to civil, structural, environmental, geotechnical, electrical, and traffic • Prepare all project plans and specifications necessary to obtain all agency approvals and construct the project • Prepare cost estimates at major milestones • Provide support to Spokane Transit throughout the bidding process
May 11, 2016 3 Cheney HPT RFQ Scope of Work Task 5 – Right of Way Acquisition Provide assistance to Spokane Transit in negotiations and land acquisition procedures consistent with Spokane Transit procedures, and all state and federal laws for property acquisition. Elements of this task include, but are not limited to: • Determine property ownership through public and private records • Coordinate the preparation of appraisals, appraisal reviews and title reports • Coordination with landowners, including initial contact through negotiations, to property closing • Preparation of all necessary offer letters, notices, intents, diaries and other required documents for acquisition Task 6 – Community Outreach Support Assist Spokane Transit to develop and implement stakeholder engagement and outreach strategies that will result in comprehensive and thoughtful design process from a wide range of stakeholders, agencies and the public. Elements of this task include, but are not limited to: • Develop public outreach materials for public meetings, workshops and open houses as needed • Attend and lead public meetings • Coordinate with agencies of jurisdiction throughout project development • Work with Spokane Transit in the development of marketing materials and copy for presentation in print and web media Task 7 – Construction Management Provide assistance to Spokane Transit throughout the construction process. Elements of this task include, but are not limited to: • Providing inspection and observation services and interpreting test results • Assist in the preparation of record drawings • Responding to questions, RFI’s and reviewing submittals • Attend construction meetings and coordinate with contractors Task 8 – Grant Preparation Support Provide assistance to Spokane Transit in the preparation of grant applications as appropriate.
May 11, 2016 4 Cheney HPT RFQ Scope of Work SPOKANE TRANSIT AUTHORITY PERFORMANCE MONITORING AND EXTERNAL RELATIONS COMMITTEE MEETING
June 1, 2016
AGENDA ITEM 6A : DRAFT RECOMMENDATION FARE (TARIFF) POLICY REFERRAL COMMITTEE: N/A
SUBMITTED BY: Lynda Warren, Director of Finance and Information Services Steve Blaska, Director of Operations Beth Bousley, Director of Communications and Customer Service
SUMMARY: In February 2016, the Performance Monitoring and External Relations Committee (PMER) and the Board approved the outreach plan for the preliminary fare proposal. This preliminary proposal included the following:
Current Preliminary Fare Proposal Category as of 2012 7/1/2017 Adult Cash Fare $1.50 $2.00 2-Hour Pass $1.50 $2.00 Day Pass $3.50 $4.00 31-Day Rolling Pass $45.00 $60.00
City Ticket (Shuttle Service) $30.00 $40.00
7-Day Rolling (New) $17.00 4-Day Rolling (New) $12.00
Reduced Fare Cash Fare $0.75 $1.00 2-Hour Pass $0.75 $1.00 31-Day Rolling Pass $22.50 $30.00
Student Pass $37.00 Discontinue
Youth Cash Fare $1.50 $2.00 Day Pass $3.50 $4.00 31-Day Rolling Pass $30.00 $40.00 Youth Summer $45.00 Discontinue
Paratransit Cash Fare $1.50 $2.00 PT One Ride $1.50 $2.00 Monthly Pass $45.00 $60.00
Based on extensive public outreach, (summary attached – Attachment 1) staff is recommending a phased-in approach and adjustments to the preliminary proposal as follows: Current Preliminary Fare Proposal Draft Recommendation Category as of 2012 7/1/2017 7/1/2017 7/1/2018 Adult Cash Fare $1.50 $2.00 $1.75 $2.00 2-Hour Pass $1.50 $2.00 $1.75 $2.00 Day Pass $3.50 $4.00 $4.00 $4.00 31-Day Rolling Pass $45.00 $60.00 $50.00 $60.00
City Ticket (Shuttle Service) $30.00 $40.00 $35.00 $40.00
7-Day Rolling (New) $17.00 $15.00 $17.00 4-Day Rolling (New) $12.00 N/A N/A
Reduced Fare Cash Fare $0.75 $1.00 $0.75 $1.00 2-Hour Pass $0.75 $1.00 $0.75 $1.00 31-Day Rolling Pass $22.50 $30.00 $25.00 $30.00
Student Pass $37.00 Discontinue $42.00 $52.00
Youth Cash Fare $1.50 $2.00 $1.75 $2.00 Day Pass $3.50 $4.00 $4.00 $4.00 31-Day Rolling Pass $30.00 $40.00 $35.00 $40.00 Youth Summer $45.00 Discontinue Discontinue Discontinue
Paratransit Cash Fare $1.50 $2.00 $1.75 $2.00 PT One Ride $1.50 $2.00 $1.75 $2.00 Monthly Pass $45.00 $60.00 $50.00 $60.00 Staff is presenting a draft recommendation of the attached Tariff Policy (Attachment 2). - It retains fares for STA services at a level at or below that of other comparable transit agencies yet achieves the minimum 20% farebox return objective for fixed route services by 2018. This complies with the Board’s philosophy and strategic direction.
- The fare increases are sequenced over time to allow agencies and individuals to plan ahead. Staff shares the concern for low income customers. However, the solution to this challenge should not be an across- the-board constraint on the fare structure. Such a course of action can directly impact the sustainability of the system. The real problem seems to be the relationship of fares to the available discretionary funds for a select part of the population. Staff recommends that an appropriate course of action focuses our effort on a solution specific to low income users. The more focused the effort is on who specifically needs assistance, the more efficiently and effectively financial resources can be applied. Staff has already reached out to a group of social service providers/advocates to collaboratively look for solutions.
RECOMMENDATION TO COMMITTEE: Discuss draft recommendation.
RECOMMENDATION TO THE BOARD:
FINAL REVIEW FOR BOARD BY:
Division Head Chief Executive Officer Legal Counsel DRAFT RECOMMENDATION FARE (TARIFF) POLICY
Purpose: For discussion. Requirement: STA conducted public outreach on its preliminary fare proposal
5/26/2016 1 Fare Analysis Timeline
. December 2015 Staff presents calendar . February 2016 PMER/Board reviews Preliminary Proposal and approves Public Outreach Plan . March – May 2016 Public Outreach on Preliminary Proposal . May 2016 Draft Recommendation . June 2016 Public Hearing on Draft Recommendation . July 2016 Final Recommendation for Board Decision . August 2016–June 2017 Communicate Changes . July 1, 2017 Effective Date of Changes
5/26/2016 2 Fare Philosophy
Encourage increased ridership by providing a convenient and reasonably priced method for citizens to enjoy the advantages of public transportation.
Tariff policy first adopted: July 20, 2006 Last Confirmation: May 22, 2014
5/26/2016 3 Major Objectives
. Convenient . Reasonably priced . Minimum Farebox return of 20% . Minimize complexity . Increase pre-payment and reduce use of cash (No charge for first smart card)
5/26/2016 4 Revenue by Type of Fare* Year to date 2015
5/26/2016 5 Ridership by Fare Type* Year to date 2015
5/26/2016 6 Revenue per Trip by Fare Type YTD December 2015
Revenue Ridership Revenue per Trip FR Monthly Passes 5,116,138 $ 3,903,518 0.76 FR Farebox Cash 2,573,143 $ 2,245,115 0.87 UTAP 1,754,193 $ 1,482,850 0.85 FR 2-Hour Prepaid Passes 298,549 $ 269,358 0.90 (Revenue is included in Paratransit Passes 34,351 Paratransit information) FR Day Pass 211,666 $ 228,599 1.08 Student Pass 91,471 $ 89,910 0.98 City Ticket 64,990 $ 82,770 1.27 FR Day Prepaid Passes 60,031 $ 64,753 1.08
Fixed Route Totals 10,204,532 $ 8,366,873 0.82
Paratransit Farebox 153,751 $ 179,100 1.16 Paratransit Passes 241,837 $ 398,939 1.65
Paratransit Totals 395,588 $ 578,039 1.46
Total Revenue & Ridership 10,600,120 $ 8,944,912 0.84
5/26/2016 7 Farebox Recovery
Farebox recovery from internal calculations, which varies from NTD due to reclassification of grant money that is used for fares.
5/26/2016 8 Preliminary Proposed Fare Structure
Current Preliminary Fare Proposal Category as of 2012 7/1/2017 Adult Cash Fare $1.50 $2.00 2-Hour Pass $1.50 $2.00 Day Pass $3.50 $4.00 31-Day Rolling Pass $45.00 $60.00
City Ticket (Shuttle Service) $30.00 $40.00
7-Day Rolling (New) $17.00 4-Day Rolling (New) $12.00
Reduced Fare Cash Fare $0.75 $1.00 2-Hour Pass $0.75 $1.00 31-Day Rolling Pass $22.50 $30.00
Student Pass $37.00 Discontinue
Youth Cash Fare $1.50 $2.00 Day Pass $3.50 $4.00 31-Day Rolling Pass $30.00 $40.00 Youth Summer $45.00 Discontinue
Paratransit Cash Fare $1.50 $2.00 PT One Ride $1.50 $2.00 Monthly Pass $45.00 $60.00
5/26/2016 9 Projected Revenue per Trip by Fare Ty p e with Proposed Fares
Ridership Projected Revenue Projected Revenue per Trip FR Monthly Passes 5,116,138 $5,115,570 $1.00 FR Farebox Cash 2,573,143 $3,036,997 $1.18 UTAP 1,754,193 $1,482,850 $0.85 FR 2-Hour Prepaid Passes 298,549 $355,653 $1.19
Paratransit Passes 34,351 (Revenue is included in Paratransit information) FR Day Pass 211,666 $261,289 $1.23 Student Pass 91,471 $0 $0.00 City Ticket 64,990 $111,414 $1.71 FR Day Prepaid Passes 60,031 $74,013 $1.23
Fixed Route Totals 10,204,532 $10,437,785 $1.02
Projected Annual Revenue with 2018 Fares ($10,543,189) / 2015 Allocated expenses ($47,010,082)=FR Farebox Return of: 22.2%
Paratransit Farebox 153,751 $238,800 $1.55 Paratransit Passes 241,837 $532,009 $2.20
Paratransit Totals 395,588 $770,809 $1.95
Projected Revenue with 2018 Fares ($770,809) / 2015 Allocated expenses ($12,903,290)= PT Farebox Return of: 6.0%
Total Revenue & Ridership 10,600,120 $11,208,594 $1.06
5/26/2016 10 Outreach Comments/Response
. What we heard… . A 20% farebox return objective is reasonable . Appreciate having no fare increases for 5 years . Too big of a jump all at once – especially for 31-Day and Monthly Passes
. How we responded… . Phase-in Increase in two steps: . 31-Day and Monthly Passes smaller increment in 1st step
5/26/2016 11 Outreach Comments/Responses
. What we heard… . Summer Youth Pass is still attractive to some
. How we responded… . We will monitor sales again this summer; tentatively retain plan to cancel
5/26/2016 12 Outreach Comments/Responses
. What we heard… . 7-Day Rolling Pass was a good idea . 4-Day Rolling Pass had some support but many surmised that it might not be well used . Sales locations . Additional fare media
. How we responded… . Introduce only the 7-Day Pass
5/26/2016 13 Outreach Comments/Responses
. What we heard… . Student Pass program is important although much smaller population using it
. How we responded… . Retain Student Pass program
5/26/2016 14 Outreach Comments/Responses
. What we heard… . Any increase in fares is very difficult to manage for those with extremely low income . How we responded… . Phase-in the increase . Use time to collaborate with Health and Human Services providers to find comprehensive solutions . Invitations were sent to key group of stakeholders to participate in a workshop with STA
5/26/2016 15 Draft Recommended Fare Structure
Current Preliminary Fare Proposal Draft Recommendation Category as of 2012 7/1/2017 7/1/2017 7/1/2018 Adult Cash Fare $1.50 $2.00 $1.75 $2.00 2-Hour Pass $1.50 $2.00 $1.75 $2.00 Day Pass $3.50 $4.00 $4.00 $4.00 31-Day Rolling Pass $45.00 $60.00 $50.00 $60.00
City Ticket (Shuttle Service) $30.00 $40.00 $35.00 $40.00
7-Day Rolling (New) $17.00 $15.00 $17.00 4-Day Rolling (New) $12.00 N/A N/A
Reduced Fare Cash Fare $0.75 $1.00 $0.75 $1.00 2-Hour Pass $0.75 $1.00 $0.75 $1.00 31-Day Rolling Pass $22.50 $30.00 $25.00 $30.00
Student Pass $37.00 Discontinue $42.00 $52.00
Youth Cash Fare $1.50 $2.00 $1.75 $2.00 Day Pass $3.50 $4.00 $4.00 $4.00 31-Day Rolling Pass $30.00 $40.00 $35.00 $40.00 Youth Summer $45.00 Discontinue Discontinue Discontinue
Paratransit Cash Fare $1.50 $2.00 $1.75 $2.00 PT One Ride $1.50 $2.00 $1.75 $2.00 Monthly Pass $45.00 $60.00 $50.00 $60.00
5/26/2016 16 Projected Revenue per Trip by Fare Ty p e with Draft Recommended Fares 2017
Projected Revenue 2017 Projected Revenue per Ridership Pass Rate Trip 2017 Pass Rate FR Monthly Passes 5,116,138 $4,292,155 $0.84 FR Farebox Cash 2,573,143 $2,591,708 $1.01 UTAP 1,754,193 $1,482,850 $0.85 FR 2-Hour Prepaid Passes 298,549 $309,373 $1.04
Paratransit Passes 34,351 (Revenue is included in Paratransit information) FR Day Pass 211,666 $244,921 $1.16 Student Pass 91,471 $85,134 $0.93 City Ticket 64,990 $92,450 $1.42 FR Day Prepaid Passes 60,031 $69,376 $1.16
Fixed Route Totals 10,204,532 $9,167,967 $0.90
Projected Annual Revenue with 2017 Fares ($9,093,149) / 2015 Allocated expenses ($47,010,082)=FR Farebox Return of: 19.5%
Paratransit Farebox 153,751 $208,950 $1.36 Paratransit Passes 241,837 $441,616 $1.83
Paratransit Totals 395,588 $650,566 $1.64
Projected Revenue with 2017 Fares (650,566) / 2015 Allocated expenses ($12,903,290)= PT Farebox Return of: 5%
Total Revenue & Ridership 10,600,120 $9,818,533 $0.93
5/26/2016 17 Projected Revenue per Trip by Fare Ty p e with Draft Recommended Fares 2018
Projected Revenue Projected Revenue per Ridership 2018 Pass Rate Trip 2018 Pass Rate FR Monthly Passes 5,116,138 $5,115,570 $1.00 FR Farebox Cash 2,573,143 $3,036,997 $1.18 UTAP 1,754,193 $1,482,850 $0.85 FR 2-Hour Prepaid Passes 298,549 $355,653 $1.19
Paratransit Passes 34,351 (Revenue is included in Paratransit information) FR Day Pass 211,666 $261,289 $1.23 Student Pass 91,471 $105,404 $1.15 City Ticket 64,990 $111,414 $1.71 FR Day Prepaid Passes 60,031 $74,013 $1.23
Fixed Route Totals 10,204,532 $10,543,189 $1.03
Projected Annual Revenue with 2018 Fares ($10,543,189) / 2015 Allocated expenses ($47,010,082)=FR Farebox Return of: 22.4%
Paratransit Farebox 153,751 $238,800 $1.55 Paratransit Passes 241,837 $532,009 $2.20
Paratransit Totals 395,588 $770,809 $1.95
Projected Revenue with 2018 Fares ($770,809) / 2015 Allocated expenses ($12,903,290)= PT Farebox Return of: 6.0%
Total Revenue & Ridership 10,600,120 $11,313,998 $1.07
5/26/2016 18 Discussion
5/26/2016 19
ATTACHMENT 1 Fare Increase Proposal Outreach – Summary of Input May 17, 2016 Summary Generally speaking, audiences agreed that the proposed increased fare was reasonable in relation to the cost of service. That is, 20% farebox recovery is a reasonable expectation. The primary concern regarding the proposed increase surrounds the impacts to low-income populations. Those populations on fixed income, primarily social security, pay for transit costs out of discretionary spending that has not increased in more than ten years. Significant Feedback Themes: 1. A phased increase a. Phased two-hour passes, $.25 at a time over x number of years b. Increase cash fare and two-hour passes in 2017, and phase passes $5 at a time over a period of time. c. Hold reduced and paratransit fares steady, but increase regular fixed route fares. 2. A 5-day or 7-day pass. The 4 day pass was only relevant to the tourist community. The 5-day or 7-day pass seemed like a more viable solution for workers who may not be able to afford a 31- day rolling pass all at once. a. A 5-day or 7-day pass should have the same incremental value as a 31-day rolling pass. 3. Do not implement a fare increase at this time. a. Many people predicted that an increase in fares would likely result in lower revenue and lower ridership. Other feedback: 1. Most organizations that purchase passes for their low-income customers believed that a year was enough time to plan, but the increase would result in fewer passes purchased. 2. People appreciated that we haven’t increased fares in five years. 3. Service organizations are interested in identifying grants and/or other creative solutions to help fund paratransit services. Some organizations offered to verify eligibility for the passes they purchase. 4. People acknowledged that STA is keeping costs down compared to other transit agencies. 5. Many people did not realize the levels to which STA services are subsidized. 6. When it came to the national fare average, people wanted to make sure that we were making fair comparisons between communities. 7. People understood that we were conducting public outreach because we were below the board- identified objective of 20% farebox recovery. 8. Create the equivalent of an ESBP pass for residential buildings (adult living and senior facilities) 9. People regularly questioned why we would discontinue student passes or summer youth passes. 10. There was a concern that some people with disabilities may switch to cash fares or two hour passes to avoid the cost increase of the monthly pass without understanding that it is actually more expensive in the long run. 11. People felt that a $15.00 increase was too much at once (for the 31 day pass). 12. Major impacts to the fare increase were primarily in reference to fixed income populations.
Community Presentations: March 18, 2016 Paratransit Users Group April 7, 2016 Community Advocates April 13, 2016 Citizen Advisory Committee April 22, 2016 Aging & Long Term Care of Eastern Washington April 25, 2016 City of Spokane Council May 2, 2016 2nd Harvest May 3, 2016 SNAP May 3, 2016 People First May 4, 2016 The Arc of Spokane May 9, 2016 Park Tower Apartments May 12, 2016 Skils'kin May 16, 2016 City of Airway Heights May 17, 2016 City of Spokane Valley Council May 17, 2016 City of Medical Lake May 17, 2016 City of Liberty Lake May 19, 2016 Audubon-Downriver Neighborhood Council May 24, 2016 City of Cheney May 24, 2016 Pedestrian Traffic and Transportation Committee (PeTT) June 1, 2016 West Plains Support Network June 7, 2016 Rockwood Neighborhood Council Walk-Up Open House Booths: May 15, 2016, 12-2pm, Rosauers on 29th Ave. May 16, 2016, 7-9am, Riverfront Park, Bike to Work Week kick off May 21, 2016, 10am-1pm, Sunset Park, S. Lawson St, Airway Heights, WA 99001, Airway Heights Wellness and Safety Fare May 25, 2016, 3-6pm, STA Plaza, 701 West Riverside Avenue, Spokane, WA 99201 May 26, 2016, 3-6, Valley Transit Center, 4th and University, Spokane Valley, WA Paratransit Specific Outreach: April 14, 2016 Davita Mirabeau and Downtown April 18, 2016 East Central Community Center April 21, 2016 Northpointe Dialysis April 25, 2016 Spokane Center for Independent Living (SCIL) April 26, 2016 DSI North April 28, 2016 Skilskin May 4, 2016 Evergreen Club May 5, 2016 Mid-City Concerns May 6, 2016 Parks and Recreation May 9, 2016 Lighthouse for the Blind May 10, 2016 Providence Adult Day Health (ADH) May 12, 2016 Valley North Pines Dialysis May 16, 2016 Artisans Ark
May 18, 2016 Wolf Den (Project ID) June 6, 2016 Northwest Center June 8, 2016 Spokane Kidney Center June 13, 2016 SFCC Lodge June 15, 2016 Northeast Community Center
Online Survey Monkey Preliminary Results: 277 responses (See attachments for summary results and specific written responses) Preliminary Fare Increase Proposal
Q1 Is public transportation in the Spokane region important to you?
Answered: 276 Skipped: 1
Yes
No
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Answer Choices Responses
Yes 97.46% 269
No 2.54% 7
Total 276
1 / 9 Preliminary Fare Increase Proposal
Q2 Do you ever ride the bus or use Paratransit services?
Answered: 276 Skipped: 1
Yes
No
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Answer Choices Responses
Yes 84.42% 233
No 15.58% 43
Total 276
2 / 9 Preliminary Fare Increase Proposal
Q3 If you ride the bus or Paratransit van, what type of fare do you pay with?
Answered: 258 Skipped: 19
Cash
31-Day Rolling Pass
Paratransit Monthly Pass
2-Hour Pass
Student Pass
Summer Youth Pass
City Ticket Pass
University/Coll ege Pass...
City/County Pass Program
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Answer Choices Responses
Cash 43.41% 112
31-Day Rolling Pass 46.12% 119
Paratransit Monthly Pass 8.14% 21
2-Hour Pass 20.54% 53
Student Pass 19.38% 50
Summer Youth Pass 1.94% 5
City Ticket Pass 1.94% 5
University/College Pass Program 11.24% 29
City/County Pass Program 3.88% 10
Total Respondents: 258
3 / 9 Preliminary Fare Increase Proposal
Q4 The current adult fare for riders is $1.50. In your opinion, this cost is:
Answered: 276 Skipped: 1
Too much
Reasonable
Too little
Don't Know
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Answer Choices Responses
Too much 21.38% 59
Reasonable 72.10% 199
Too little 3.99% 11
Don't Know 2.54% 7
Total 276
4 / 9 Preliminary Fare Increase Proposal
Q5 The proposed adult fare for riders is $2.00. In your opinion, this cost is:
Answered: 277 Skipped: 0
Too much
Reasonable
Too little
Don't know
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Answer Choices Responses
Too much 74.73% 207
Reasonable 22.74% 63
Too little 0.36% 1
Don't know 2.17% 6
Total 277
5 / 9 Preliminary Fare Increase Proposal
Q6 How would you describe the increase's impact on you?
Answered: 276 Skipped: 1
Minor
Manageable
Major
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Answer Choices Responses
Minor 16.30% 45
Manageable 27.90% 77
Major 55.80% 154
Total 276
6 / 9 Preliminary Fare Increase Proposal
Q7 STA's passenger fare policy aims to have riders share at least 20% of the cost to run the buses. The national average is for riders to share at least 23% of the cost to run the buses. Knowing this, STA's passenger fare policy is:
Answered: 275 Skipped: 2
Too high
Reasonable
Too low
Don't know
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Answer Choices Responses
Too high 37.82% 104
Reasonable 46.55% 128
Too low 2.55% 7
Don't know 13.09% 36
Total 275
7 / 9 Preliminary Fare Increase Proposal
Q8 If the fare increase were to be implemented in July of 2017, is a full calendar year enough time for riders to prepare for the change?
Answered: 274 Skipped: 3
Yes
No
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Answer Choices Responses
Yes 56.57% 155
No 43.43% 119
Total 274
8 / 9 Preliminary Fare Increase Proposal
Q9 Do you have a different idea for passenger fares?
Answered: 145 Skipped: 132
9 / 9 Preliminary Fare Increase Proposal
Q9 Do you have a different idea for passenger fares?
Answered: 145 Skipped: 132
# Responses Date
1 Please find a way not to discontinue the student fare. My students will have difficulties. 5/24/2016 9:38 AM
2 I use the city arena pass but do not ride the shuttle. I would like to see an arena pass that is only for parking and not 5/24/2016 8:52 AM have to pay for the shuttle service
3 No, but our bus needs a longer evening schdule. Please consider later buses for later flights 5/24/2016 8:45 AM
4 $2.00 for adults $1.00 for students, seniors and disabled. 5/23/2016 7:45 PM
5 It is upsetting to pay more after you took away more convenient connections from my homeward route, now I leave 5/20/2016 12:54 PM work at 5:30 and connections drop me at my stop for home at 7:32pm, one mile walk and home by 8pm (taking 29 & 97 until stop @16th).
6 I would just want to know the impact on services. Will increasing costs provide more bus service or will the provided 5/19/2016 9:10 PM services be cut as they have in the past? As in, less frequent busses and fewer stops. Thank you
7 I think buses that are express or goto a different city should be a quarter too fifty cents more to ride those particular 5/19/2016 2:14 PM buses. Or buses leaving the main ride area above Francis, 29th, maple, Havana would also incurred this fee.
8 More than fair and about time 5/19/2016 11:06 AM
9 I use the City Pass and it is not that far from the Plaza. Why should our price go up? If you are going to increase, 5/19/2016 10:29 AM increase the riders who are riding out to Cheney and Spokane Valley. If you are still going to increase the City Pass, then have the rides in the morning and afternoon every 5 minutes.
10 My biggest issue with the fare changes is that you guys are planning to do away with the Summer Youth passes. As a 5/19/2016 8:19 AM single mother of 2 children, the loss of those passes would be a major hit to my wallet. Yes, I pay the normal fare the rest of the year for them. Yes, I will be able to budget in the new proposed prices of the passes, and I get the reasoning behind it. But I think that for myself and probably a lot of other parents, we count on the savings in the summer. I can use the savings to buy school clothes and supplies. Items which would be a tighter fit into the budget otherwise...Especially paying $140/month just for 3 bus passes.
11 I thibk the more it keeps going up the less riders will show up. 5/19/2016 5:11 AM
12 While I think rides for $2 is fair, I think an adult pass for a rolling 31 days at $60 is too high. For some an additional $15 5/18/2016 11:23 PM may make riding the bus too expensive. This city has a large section of the population who are students, elderly, and those who are above the poverty line but are still poor. I think the $15 hike is far too high. Chances are these indivuals have not seen an increase in income that would match the increase of cost for your services. I think increasing costs incrementally as the economy grows, and keep it tied to the cost of inflation, so you implement small increases over the next 5 to 7 years. With enough planning and advertising, I think the citizens would accept this more gracefully. I think your fare should increase by .25, at first. If you lower the costs you've proses by at least half and advertise the changes I think you could implement them, January 1. My .02cents.
13 Ya let the fares be low cuz sum ppl in this world can't really afford much like me im a single mom of 3 n struggle as it is 5/18/2016 10:14 PM wit rent electric and other bills n to ad on a huge bus fare just for me to go take my kids to docs appts a few times a month is hurting me..
14 Last time fare increased by $15, it was done over a three year period (and we had seen gas prices reach $4/gal!!). To 5/18/2016 9:31 PM increase fare by $15 in a single pop now is ridiculous! With fare at $60/mo, I may as well just drive...as I do have a reliable vehicle and riding the bus is a choice, NOT a necessity! I've been riding STA faithfully for 12 years but it's not like Spokane is that big or difficult to get around. Funny how a fare hike comes on the heals of plans for a very major & costly renovation to the plaza?!?! I say, the plaza is fine...leave it alone...leave fares where they are!! We live in Spokane, NOT Seattle, LA, Chicago, etc...if I wanted to pay bigger city prices, I'd move to a bigger city.
15 $15 is too much of an increase in adult fares. Just because you increase how much it costs us to get to work, doesnt 5/18/2016 8:08 PM mean our jobs are going to start paying us more. The last increase was $15, try $5-10
16 $60 is way too high for an adult 31 day rolling pass considering the times the bus stops running on the weekends and 5/18/2016 8:02 PM holidays, and how early certain routes stop running on a regular schedule nightly and turn to an hourly schedule. Have more service times and longer hours and then it'll all be fair. Also, expand the routes to reach more out skirts.
1 / 9 Preliminary Fare Increase Proposal
17 Don't higher them!! It will make a lot more people walk or get rides other than the city bus. A lot less riders. 5/18/2016 7:43 PM
18 Keep reducefarethe or make them cheaper, I use a 22.50 31 day pass, if it goes up to 30.00 I will quit riding to 5/18/2016 7:34 PM Spokane and do everything in Cheney from now on. So you will not make 22.50 from me, you will then make 0.00 instead.
19 I know so many people who simply won't be able to afford to the bus with the increases... You are putting so many 5/18/2016 7:21 PM elderly, disabled and even young adults like me out of transportation. Yes, we may or may not be able to walk, but it's hard enough scraping together the fare of a bus pass as it stands right now. I won't be able to and you are doing a disservice to the Spokane population when we depend on this service to get everywhere.
20 Honestly 2.50 would even be reasonable and fair this is a great service and it demands a little bit more of a fare than 5/18/2016 7:18 PM 2.00
21 " FIRST...*STA does NOT have the RIGHT to DETERMINE * about * DISABLED in WHEEL CHAIRS <<< WHOM 5/18/2016 6:34 PM NEEDS a CARE TAKER and WHO Does NOT ...MEDICALLY, ' STA are NOT LICENSED MEDICAL DOCTORS to DETERMINE the FACTS ' !!!!!!!!!!!! " ....." DISABLED should get a MONTHS PASS at HALF the COST !!!!! "....." NO PERSON , whom SMELLS like PISS, SHIT, Body Odor, BOOZE, are STONED, HARASSING Passengers & Driver , and any Passenger knowingly CARRYING WEAPONS , SHOULD NEVER be GIVEN ' FARES or RIDES on ANY STA BUS / TRANSIT !!!!!!!!!! "...... " If, STA RAISES FARES....then, STA SHOULD CONDUCT Themselves with RESPECT towards PASSENGERS , WHOM are DISABLED and the Care Takers at All Times [ MOST of Your Drivers do....there are a few * Drivers , that ACT like THEY ARE GOD * ] .....* I SERVED in VIETNAM , and I've EARNED RESPECT far ABOVE ' Your IRROGANT BUS DRIVERS whom SHOW NO RESPECT ' Towards Myself, and My Wife ' !!!!! "...." I'm in a * Wheel Chair Most of The Time, and Use *My CANADIAN CRUTCHES * , also ....1/4th of Your SmartASS Bus Drivers are RUDE to US , when going to & from MEDICAL APPTS. !!!!!! "...." I believe in FAIR JUSTICE ....what goes around COMES Around ; You GIVE RESPECT towards US , and WE will GIVE RESPECT towards CERTAIN BUS DRIVERS !!!!! " ....." WE are * OLD SCHOOL ....WE BELIEVE in ' GIVE RESPECT - EARN RESPECT ' ....MANNERS * !!!!! "....." Your TRANSITS should be * CLEAN and ODORLESS of SHIT SMELL, Etc. * ....YOU WANT RESPECT ....EARN RESPECT from PASSENGERS that have GIVEN RESPECT !!!!!! "...... " My Parent's told me : * Be HONEST and CLEAN to Others 'and Your Surroundings , and therefore, You will get The SAME RESPECT in RETURN !!!! " ...." What's ' YOUR 1/4 UNRULY DRIVERS EXCUSE ' for being RUDE to US ???? " Bluntly Respectful, James F. Herzog , Vietnam Veteran / Disabled CANCER Patient , and Debbie L. Herzog, Wife / Equal to James F. Herzog ~ 5 / 18 / 2016 - 6:30 PM PST
22 only a 25 cent increase would I support. I have ridden the Route 1 bus from the Arena and the frequency scheduled 5/18/2016 9:15 AM times, especially in the morning, have gone from 5 minutes to 7 minutes years ago and now to 10 minutes leaving the Arena so I can get to work. If there is any increase, I would like to see more buses running into downtown on Route 1, especially in the morning between 7:30 and 8:15 AM. Also, there are too many young people who "hang out" consistently around the bus depot and smoke with their friends. *Everyone* needs to absorb the cost of the fare increase, IMHO. They are spending their money frivously on unnecessary essentials and they need to pay their fair share too. Thanks.
23 25% increase for those of us who pay -- is one thing -- but when I see people ride for free or less I get VERY angry -- 5/17/2016 3:55 PM not at the bus drivers but at YOU!!!!!!!!!! A 25% increase is stupid especially when I KNOW you do NOT support your drivers. I have ridden the bus for four years but I may consider buying a car and driving. Shame on you!!!!!
24 For the 31 day pass, $60 seems pretty high for it. Maybe about $50 is more reasonable. 5/17/2016 2:07 PM
25 No, but it will greatly impact those who are low income and depend on public transportation to get to jobs and other 5/16/2016 9:47 PM business they need to take care of as well as the elderly on fixed income. the working poor and elderly are not going to receive a raise in what they get to off set this increase in bus fares. $15 may not seem much to you, but it may be the difference between eating a few meals and going to the doctors.
26 Increase the cost for city/county employees. I feel very guilty paying $5/month when poor and disabled people are 5/16/2016 10:11 AM paying $1.50 per ride. I would happily pay double or triple my current cost for riding the bus if we could keep fares lower for the needy. Also, if the fare increases to $2.00, the pass should be good for the entire day (like it is in Seattle). That way people will get more for their money and not feel as though they are being ripped off by paying more for the same service. I wholly support the fare increase, but the increase should be felt by ALL RIDERS, not just those paying per ride. Make it fair and equal, and make the $2.00 last all day!
27 If you made a pass for 16 and under 2 hr pass cheaper or free i could afford 2.00 for an adult. 5/14/2016 9:18 AM
28 $1.75 5/12/2016 5:12 PM
29 Lower the prices 5/12/2016 9:48 AM
30 If the fares have to be increased, I would suggest raising the fare by a quarter ($ 0.25). I think the current plan is too 5/11/2016 8:39 PM much of an increase in one go.
2 / 9 Preliminary Fare Increase Proposal
31 The increase is reasonable if and only if there is really an increase in service particulary in frequnencies. It will hurt to 5/11/2016 6:41 PM increase a monthy pass but it would be bearible if buses ran more often.
32 How about charging the city residents more? They have the majority of the service. Valley and other county residents 5/10/2016 2:26 PM need better transportation and already struggle to pay for it. This will impact them the most. As a tax payer, I would vote to pay more taxes since I don't use the bus, but know how important it is to others.
33 Pretty much every other urban area I've been to, fares are at least $2.00, so I think it is a very reasonable increase. 5/9/2016 8:35 PM Honestly, it would also make it easier to pay fares so that I don't have to fumble around with extra quarters. I do have a few comments on the new multi-day rolling pass options though: I'm not quite sure I understand the reasoning behind the new 4-day rolling pass. Most other cities seem to go with a either 3-day or a 5-day option. Has there been research done to show that a 4-day pass would make more sense in Spokane? For example is four (4) days the typical length of tourist's visits and conventions here in Spokane? Or in another example, is four (4) days the typical turnaround time for an automobile repair in Spokane (which could be another reason someone would take transit)? The new 7-day pass is a great addition, but I think it should be $20. To have it at $17 means it is a 40% discount off of buying seven individual day passes, which seems excessive.
34 I will be fine with an increase. My concern are the parents taking children to sitters on the way to work and/or low 5/9/2016 3:39 PM paying jobs and how will they be able to afford passes for themselves and their children. Also some people in the winter ride the bus because they do not have heat in their home. People with disabilities on fixed income and seniors are not getting raises but struggle now. I am doing good but some are not. STA is great!!
35 Most of the people that use paratransit services are on a fixed income and cannot afford the rate increase. Most can 5/9/2016 10:22 AM barely afford it now as it is. The paratransit services are detrimental to those individuals' independence and safety.
36 Save five million from your budget by eliminating the unnecessary remodel of the Plaza. Stop trying to make a not-a- 5/6/2016 11:58 AM trolley down town, it is also unneeded and the voters have told you this repeatedly.
37 i think everything should be priced the same at 20.00 besides the 2 hour passes they should be 1.00 RF should be .50 5/6/2016 10:41 AM
38 place a higher tax on something else. 5/6/2016 10:12 AM
39 To raise the taxes on alcohol and marijuana to pay for the bus fares 5/6/2016 10:06 AM
40 Get additional funding through business owners. 5/6/2016 9:13 AM
41 1.00 5/6/2016 8:26 AM
42 Keep the rates as they are. 5/6/2016 7:40 AM
43 limited income and those with disabilities need some extra help. 5/6/2016 7:21 AM
44 Please leave as is. $3.00 is a lot now. All of us on Paratransit are on a fixed income. I know I will have ride para 5/6/2016 12:59 AM
45 Most people riding Para Transit are on very fixed incomes. The proposed increase would further limit their ability to 5/5/2016 4:32 PM meet their most basic needs. Please consider finding an alterative to this increase. Thank you.
46 Pair with other businesses, DDA, DSHS to see if there could be some changes in the system as a whole. Maybe 5/5/2016 4:32 PM adding a monthly bus pass to the CORE Waiver.
47 Please leave the current fares for the Paratransit, senior and youth demographic. Thank you. 5/5/2016 4:30 PM
48 I am an upper middle class person with a car, so for me, I can handle the fare increase. But, there are people I work 5/5/2016 4:26 PM with who have developmental disabilities and rely completely on STA for transportation. An increase of this size might really limit their ability to ride the bus. Many people live off $35 a month after their residential facility is paid. All of their incidentals such as shampoo, toothpaste etc... comes from this $35. I believe they just cannot afford it, and they cannot afford to become even more isolated from society than their circumstances already make them. Please take this into consideration. Maybe there is another way for them to continue to ride without paying all the increase.
49 With gas prices low, it's actually cheaper to drive. When gas goes back up, it will be more economical for drivers. But 5/5/2016 4:16 PM at $2 a ride, it will stretch that affordability threshold much higher. I think you'll actually lose revenue.
50 partner with ARC and DDA to get reduced fares for paratransit riders since a 60.00 a month pass will leave me with 5/5/2016 12:27 PM 2.00 extra for the rest of the month, since i live in an adult family home
3 / 9 Preliminary Fare Increase Proposal
51 As a rider who owns a vehicle but tries to commute sustainably as much as possible, the proposed fare increase 5/5/2016 10:35 AM unfortunately prices me out of using transit, because there is nowhere in Spokane or its surroundings that I could then travel more affordably by bus than by car. Right now bus service is comparable or a little more than driving, but takes about twice as long. And even though I care a great deal about the environment, there's an extent to which I have to do things which make financial sense for me as well. I suspect this may be a similar case for other riders (except those who do not own vehicles). I would be very curious to see how many riders will be similarly priced out of the system, thereby leading to a decrease in ridership that actually reduces overall fare levels. I am curious how actually incrementally decreasing fares to be more competitive than driving, or focusing on travel time improvements, would impact ridership to potentially result in overall higher fare revenues. I am also very interested in the idea of differential fares based on travel distances, such as there are in other transit agencies, that allow fares to be cheaper for inner- city riders and higher for outlying areas, thereby helping to consolidate ridership where it is most cost-effective to provide it, and best serving (I imagine) lower-income populations living in the city. There's much I don't know about the system, but I appreciate the STA taking time to gather input. Thanks!
52 $1.75 5/5/2016 10:15 AM
53 $2 is not unreasonable for the full fair folks, but discounts should be available for using the smart cards and multi-day 5/4/2016 6:39 PM passes. Low income and especially paratransit riders cannot handle this kind of increase. You will loose those riders and they will loose independence.
54 I work with homeless men. A two-hour bus pass is a MAJOR tool for them to access services. Often they do not 5/4/2016 2:37 PM access services because they have no way to get there and do not have the $3.00 to do two 2-hr passes. It is a major line item in my budget to help them. As far as an alternative, what about offering either a sliding fee schedule or using categorical eligibility in another program to justify low cost passes. For example, participation in food stamps, Social Security Supplemental Income (SSI) or Medicaid wherein they would have some proof of their "low-income" to justify giving them a lower cost for the passes. I have literally had clients that spent two days walking just to sign up for food stamps and SSI, just because they couldn't afford the bus passes.
55 People who take the bus usually don't own cars, are not driving age or are disabled. The less people driving means 5/3/2016 1:22 PM less emissions and pollution in the city, which equals better air quality for all city residents. I think they should leave the costs the same and come up with another solution. If the fares are increased there should be one free ride day every month. You have to give to get. People might not mind an increase if there were some incentives.
56 no; nothing seems to work out for those of us who are on stagnant income (minimal S.S.) 5/3/2016 10:58 AM
57 They should stay the same. 5/3/2016 10:42 AM
58 Make Farr free increase rider base for 5 years then reevaluate if usage warrants actually charging a fare. Seems 5/2/2016 6:52 PM system is not serving the community and if ridership increased public would offer greater support. Weekend service is terrible for those employed in mon 9 to 5 jobs.
59 Maybe allow donations and increase marketing to encourage 'green' riders 5/2/2016 10:25 AM
60 Yes - I believe that the far for seniors should not be increased. Most seniors are on fixed income and not subject to 5/2/2016 12:06 AM COL or wage increases that the working individual gets. I also believe that the STA policy of 20% sharing is too high. It is in the city's interest to increase transit ridership. It saves money on street repair and by eliminating vehicles, extends the time needed to implement road alterations to accommodate traffic. It seems perfectly reasonable for the city to fully subsidize transit at the current fare levels. One additional suggestion - increase the 2 hour pass to 3 hours. Unless you are at the filthy and dangerous downtown transit center, or at one of the other TC's, the scheduled time between buses and connections is too long for shopping or appointments to be completed within the 2 hour window.
61 I feel more tax dollars should be used to subsidise fares. People that rise the bus are saving our environment and help 5/1/2016 12:47 PM conserve resorces. They should not pay more for fares. Public transportation should be free or at least low cost.
62 Keep passenger fares at current rate. 5/1/2016 11:14 AM
63 I do not, however 60$ for a month pass is ludicrous. I will just take cabs or walk. 4/30/2016 3:28 PM
64 It would be nice to only have a $0.25 increase instead of $.50. 4/30/2016 12:17 PM
65 Seek subsidies for disabled and poor seniors. 4/30/2016 11:15 AM
66 no 4/29/2016 8:59 PM
67 If you were to consider the demographic of those whom ride the bus you would see a substantial group of "swing shift " 4/29/2016 2:51 PM workers who are forced to find other ways to get home, rather then paying for their return trip. Consider the potential of expansion as, not only incentive, but a bid for more business. Instead, as with most politics, increases in fares are our short term solutions not like "us" missing that last bus for our increased wage to debt ratios.
4 / 9 Preliminary Fare Increase Proposal
68 Make the bus system better and I'll gladly pay more. If you were to increase the cost and not extend the hours that 4/29/2016 2:06 PM buses run I would stop riding the bus all together. You have already raised the price on citizens and I've only seen very minor changes made. Some routes only run hour to hour and I find myself stuck at the Plaza for extended periods of times. Also one of my biggest pet peeves is that you always have hundreds of homeless people just sitting inside the Plaza panhandling and selling drugs and it's really deturing for my ridership.
69 What about the people who can't afford it and have no other means of vehicle transportation? For some people it's 4/29/2016 12:44 PM hard enough as it is.
70 It said on the proposal to discontinue student passes, does that mean college passes would be discontinued? If so 4/29/2016 8:48 AM then I think,that is a bad idea, many people who go to the college campuses via STA are on a limited budget and rely on the bus passes to get to and from school.
71 The fare increase is reasonable, but STA needs to have better service. The low income workers can't use the bus 4/29/2016 7:43 AM because the bus run times are not long enough for a low wage worker work day. When working at window products (now cascade windows) I wanted to use the bus to save money but couldn't because my work day started before the buses, the same as when I worked for the county road crew as summer help. Also the wait times, 1/2 an hour between buses makes it really inconvenient. A simple errand run can have 1 1/2 hour in wasted wait time. This is even worse on the weekends. So I hope with the fare increase that better service will be provided.
72 The proposed fares are too high. I would not be able to ride the STA busses anymore if it happened, because I would 4/28/2016 10:41 PM not be able to afford the pass. I think raising the monthly just a dollar or 2 would be reasonable, but the 60.00 a month proposal is way too much!
73 I am fortunate to have my company pay for my monthly pass. I see people everyday who struggle to afford anything 4/28/2016 6:37 PM and a 30% increase for bus fare is very unreasonable. Can you imagine if the price of milk was increased 30% all at once? Insurance companies are vilified if they increase they rates by 10% in a year and your asking for 30%. This is another example of how the poor just keep getting poorer.
74 Ma disable senior on a fixed income! 4/28/2016 12:43 PM
75 I use the 31 day pass if the increase occurs it will raise to 60 dollars which is completely rediculous and stupid maybe 4/28/2016 12:41 PM 50 dollars is reasonable. I don't think anyone on the board has ever rode the bus because it is obvious that no one on the board cares if people can afford the 31 day pass as long as they can line their pockets with more money.
76 with the high cost of everything, raise 25 cents better that fifty cents from 45.00 to 65.00 is too much!!!!!!!!!!!!!! 4/28/2016 11:24 AM
77 Keep the bus fare the same price or I feel like sta is going to lose people 4/28/2016 8:49 AM
78 If you're going to raise the fare, bring back stops or routes to popular buses. Or make the buses more frequent, bring 4/28/2016 8:12 AM more service back! I'm a full time student with a full time job that barely leaves me anything after I pay my bills. If the fares were raised and no new services were added or services were cut more, people will flip. When STA raised it's fare over the last eights years twice, you've cut out many stops to areas where people need to go work or school such as the #23 Indian Trail bus or the #31 towards Shadle. Don't raise the fare if you're going to cut more services, otherwise STA will be more known as a greedy, money grubber, cheapskate company than you already are!
79 Make buses stop letting people on for free! Almost every time I ride with STA there is someone hitching a free ride that 4/27/2016 9:19 PM I just paid my only money for. I believe a simple $1 fare would be ideal, for I am a 17 year old without other use of transportation and I barely have the change to get $1.50/$3.00 to go to and from places I need to. I understand the price of running buses and all, but we are obviously the people without the option of other rides and without the money. Thank you for your time.
80 Have zone system for bus fare. This allows for 2 tier fare system. Encourage businesses to provide rebates with 4/27/2016 6:52 PM purchases like Macy's use to do it.
81 Don't change anything. If you increase the fare then it's just as much as paying gas. People ride to save money and 4/27/2016 2:44 PM that would cost more.
82 I believe this increase in fares is not warranted. The statement made that the cost of running the buses has gone up is 4/27/2016 1:42 PM false the price per barrel of oil is almost half of what it was in 2011 and inflation has not increased in such significance to raise the price of bus fares. Finally I find it interesting how there is no proposal flyers posted on buses going and coming from Ewu. I'm not sure how it will affect the universities program with STA, but I know included in our tuition for every student at eastern is a bus charge and I'm guessing this new proposal will increase that charge on our tuition which already pays hundreds of thousands of dollars a year to provide this service. Also I know that bus drivers are paid over 20 dollars an hour to drive a route with great benefits; I don't see a reason to raise prices unless you provide more detailed evidence of your claims for raising the price to the public or find other reasons on why the price should be raised. Thank you for allowing the public to partake in this survey.
83 no - I think STA is trying to be as responsive as possible to the community. We need funding to ensure our buses can 4/27/2016 11:48 AM still run on their current routes.
5 / 9 Preliminary Fare Increase Proposal
84 No 4/27/2016 11:31 AM
85 I suggest a gas tax increase to subsidize public transport, it should go back down to $1 fare. Otherwise, stage the 4/27/2016 8:30 AM increase over a greater time period, fares jumped 50% just a few years back, now a 33% increase is proposed, that's a compounded jump of 100% - NOT REASONABLE. YOU WILL LOSE RIDERS. ESPECIALLY WITH GAS SO CHEAP. I drive and cycle too, but believe the hike will dissuade people form using public transport. Right now it costs me much more to ride the bus to work than to simply drive the 3 miles($15/week bus vs $2/week for gas) , this shouldn't be the case. - and "SMART CARD" isn't an available selection in your survey
86 Maybe student discounts for $30. College students are in a financial bind. 4/26/2016 9:28 PM
87 Fare increase and increase tax ballot at the same time is difficult. 4/26/2016 8:03 PM
88 A lot of the people that ride paratransit van are on limited resources and paying $45 a month is hard if you raise the 4/26/2016 7:57 PM prices you raise a bigger hardship for these people.. This is the only transportation some people have but it doesn't mean you need to raise fares to the point you make them home bound because they can no longer afford to ride the bus. You will create a lot of problems for a lot of people. I know my self I cant afford the prices now but I'm left with no choice so each month something else go unpaid and risks going to collections because I desperatly need the bus. You can't tell me fares really needs to be raised again. Look at who rides now and what you will be loosing in revenue if and when you raise the prices. Back in 2015 you had a record high in people riding he bus. Gas prices have gone down and stayed down. I know it costs money to run the buses however, it really gouges us who are on a limited income. We dont get a cost of living raise like most of the working people do. The prices keep going up and our income doesn't,We are the ones that suffer and we are also the ones that use the buses. A raise at this point is not good. I truely appreciate this service and it would be a shame for it to come to an end for me cause I have no idea what I would do, however I dont have the income to keep paying higher prices. The reduced fares arent really reduced are they. Think about it. thank you and think about what i have said. I would hate to loose my transportation however you are leaving me with no choices it looks like.
89 Why are you thinking about increasing the fares? I'm asking because it would be a great idea if the STA would 4/26/2016 7:48 PM expand the service to Deer Park, Mead, North of Wandermere,etc.
90 The individual fare rate increase is reasonable but I think the monthly passes should not increase. Your question 4/26/2016 5:37 PM about what STA aims for doesn't address what riders have paid vs what they will be paying vs national average as well.
91 Should be 100% funded by fares. Tax dollars should not be used for public transportation. Everyone should pay their 4/26/2016 4:02 PM own way.
92 Recommend that STA keep passenger fares as low as possible for patrons of this system and quit planning and forcing 4/26/2016 2:10 PM transit "growth" just to keep pace with transit companies/agencies that serve other cities/counties! Spokanites love and prefer their own automobiles, and STA needs to accept that and quit forcing greater financial obligations on residents. This is not NYC, where public transit investment is, in fact, necessary!
93 Leave it at the same price 4/26/2016 12:41 PM
94 keep the current $1.50 fare the same, and extend it from a 2-hour pass to at least a 4-hour pass. 4/26/2016 12:25 PM
95 Please consider a small city tax to make riding the bus free for everyone. It will be cheaper to drive a car than ride the 4/26/2016 10:31 AM bus if the prices are raised this much. The student/ youth summer passes are discontinued as well. Not only is the cost of riding a bus important for my personal transportation, but it's vitally important for the clients I work with who experience poverty and have no access to a car. Is raising the cost to ride the bus vital for the STA to keep running?
96 I don't know if I have a different idea, but I am really concerned that it costs more money to ride the bus (of which I am 4/26/2016 9:57 AM a big fan) than it does for me to drive to work. I am also worried that it will be difficult for those who are low-income or on fixed incomes to manage a dollar a day increase (supposing that they take the bus both ways). I am lucky that my university provides a pass program, because otherwise I don't know if I would be able to afford to take the bus.
97 Leave them alone 4/26/2016 9:41 AM
98 just keep it the same homie. six quarters are easy to find laying around the house in a pinch, but eight is a little too 4/25/2016 7:23 PM much and a low probability of actually getting enough fare.
99 Still a huge bargain 4/25/2016 6:36 PM
100 Is it possible to use other resources to make up the remaining percentage like doing fundraisers that doesn't put as 4/25/2016 4:59 PM much stress on those whose budget is already too stressed..
101 To be lower under $1 4/25/2016 3:33 PM
102 Increase service, increase the fair. I do agree that riders should share 20% of the cost of riding the bus, however your 4/25/2016 11:26 AM your service does not reflect that of a major city who can get away with charging that much. Better your service, and I would be willing to pay more.
6 / 9 Preliminary Fare Increase Proposal
103 I think that the challenge is for low income folks that $2.00 each way is a substantial cost for travel, in some areas that 4/25/2016 9:13 AM would be more than the cost of driving a car. I think this would have a large impact on low-income families, or families on the margins.
104 with gas prices low, I'm currently not saving much by riding the bus, if the price went up it would be cheaper for me to 4/25/2016 8:32 AM drive than take the bus, also I think charging children the same fare as an adult is too much, I have three children and if I want to take them somewhere using the bus , it costs me $9.00 round trip and if the fare goes up, $12.00 for kids is way too much. Thanks You
105 If you're gonna increase the fares to being almost as high as King County fares, then extend the service hours. I'd 4/25/2016 8:26 AM have no problem paying a higher fare if the buses until 1:00AM-2:00AM. It'd be a cheaper and safer option for movie goers and people that go out late. My coworkers and I tend to work until midnight to 1:00AM. Cab fare is expensive. I've spent $40 on a cab trying to get home.
106 $1.75 per two hour pass, $51 for a 30-day pass 4/24/2016 5:32 PM
107 Keep the 2 hour pass at $1.50, implement a new $2.50 pass which allows 4 hours of ride time 4/24/2016 8:13 AM
108 No 4/23/2016 12:17 PM
109 Don't need to fix any current bus plaza's, just use the increase to run a later schedule on Sunday's 4/23/2016 10:58 AM
110 I do not, I don't have enough information and knowledge of this subject at this time. 4/22/2016 6:47 PM
111 Make them cheaper. The $2 for 2 hour pass is unacceptable. If you spend $1.50 for 2 way, you're saving .50 for 4/22/2016 5:55 PM another ride. Saving people money should be the most important thing.
112 STA last raised the fare due to rising fuel costs. fuel is half the cost today compared to the last fare hike. this proposed 4/22/2016 5:07 PM rate increase is unwarranted. STA could save money by hiring more part time drivers then having seasoned drivers work 10-20 hrs of OT like they do now. Part-timers are not subject to health insurance so the company would save right there
113 I dont know, but I can hardly afford the monthly pass as it is, and if it were to increase to 60 dollars I would probably 4/22/2016 2:52 PM have to stop riding the bus.
114 DO NOT DISCONTINUE THE YOUTH DISCOUNT PASSES. WHAT'S THE MATTER WITH YOU? GET KIDS USED 4/22/2016 1:57 PM TO TAKING THE BUS SO THEY'LL FEEL MORE COMFORTABLE WITH IT WHEN THEY'RE OLDER. YOU WANT THEM BUYING CARS? BUS RIDERSHIP FOR YOUTH SHOULD BE INCENTIVISED.
115 Offer a low income fare for people receiving public assistance such as food stamps. Some places like Seattle have a 4/22/2016 1:15 AM higher fare ($2.75) but they have what is called a lift fare that is a reduced ($1.50). This would make people such as myself able to rely on public transportation more often than if the increase were to go through.
116 Pre-pay/reusable hard plastic pass. It might be helpful for those on lower incomes to have money automatically 4/21/2016 11:26 PM transferred to their cards from paychecks or government allowances.
117 I think it would be okay to up passes but not to discontinue student pass options. 4/21/2016 4:21 PM
118 I think changing the fare to $2.00 a ride is unreasonable. In seattle the bus fare is $1.75 with much more convenient 4/21/2016 1:42 PM service for its riders.
119 Better public funding, though that's apparently beyond anyones control on this earth 4/21/2016 10:57 AM
120 Hello, I'm all for periodic fare increases, I was just thinking about extending the 2-hour pass window to possibly 2.5 4/21/2016 8:40 AM hours. Most people see a fare increase and don't see anything else change, so an increase of 30min on a standard fare would let them feel they are getting more as they are paying more. Thank you
121 That is a 33% increase! Kind of large, especially for people that have to ride the bus. I am disabled and unemployed. It 4/20/2016 6:38 PM will make it very hard!
122 Just keep it as is...or lower monthly passes please. Sometimes you only need to go a small distance. .one.of which is 4/20/2016 6:30 PM not worth spending $2 i could use towards something else.
123 A 50 cent increase in the fare would greatly impact a large population who utilize the bus system. I am concerned the 4/20/2016 5:52 PM adjustment would make riding the bus impossible for those with low and fixed income. If the goal is to limit the number of indigent individuals riding the bus, then this would be the way to go.
124 Free ride zone: Boone to 3rd and Monroe to Hamilton 4/20/2016 5:49 PM
125 75 cents to a dollar is reasonable but it's hard enough for families to scrap up 1.50 let alone another .50 cents on top 4/20/2016 1:31 PM of that how about the executive take a pay cut instead of trieng to drain more out of the citizens of spokane
7 / 9 Preliminary Fare Increase Proposal
126 People ride the bus because they can't afford to get a car or to save on gas. Putting it to 2$ people might as well pay 4/20/2016 12:51 PM a friend or just use their car and put that 2$ in a gas tank. STA already makes enough money as is. You should keep it at 1.50 or lower it to 1$ making it easier for people to be able yo afford getting around. Oh and the whole adult and youth bus passes? You have to be kidding me about those. You should just have a bus pass for regular People and then reduced fair.
127 Keep it the same. 4/20/2016 12:27 PM
128 Lower the fair a little. Think of the people who have low income 4/19/2016 4:56 PM
129 Yes children should not be full price and if you increase fares the 31 day passes which are already a poor value 4/19/2016 4:41 PM should not increase. Right now passes Dont save any money for anyone that doesnt ride it six days a week twice a day
130 .50 is too large of an increase. With continued issues regarding the Plaza being unsafe, routes being changed and 4/19/2016 3:22 PM canceled, I'd rather use Uber or a cab. My bus only takes 10 minutes to get downtown, and there are often detours. You can't pass these expenses on to those of us who can't afford cars, don't drive, and are generally below the poverty level. This is coming from someone who's used STA for almost 30 years. Put security guards on the busses, or sell that abomination of a Plaza. It's ruined business downtown, and created a criminal element that didn't exist before it was built.
131 Start with $1.75 to see how it works but I personally would prefer to keep it the same as some people can't always 4/19/2016 2:24 PM afford even the $1.50 as it currently is
132 Leave it alone or put it back to a buck 4/19/2016 2:15 PM
133 I wouldn't mind paying the extra .50 cents if it actually went into the plaza. It's always been such a depressing place. I 4/19/2016 2:11 PM know there are artists who will lend their hand in livening up the place and making it more inspirational. It's not a fun place to wait. It's such a beautiful facility. Sad to say it's not being displayed at it's fullest potential
134 I don't mind paying $2.00. What sucks is when bus drivers let other people get on the bus because of certain reasons 4/19/2016 2:00 PM by passengers - they forget or lost their buss pass, they didn't get paid yet, and all the other excuses. This also includes when a bus driver goes on a break and leaves the door open, some people just get on the bus without paying or swiping their card. This has to stop! If I'm paying extra, others should too!
135 Don't increase them since they aren't convenient. If busses came more often and ran through more areas then it could 4/19/2016 1:32 PM be a different story. Many stops are a long ways apart, hard to get to and totally inconvenient. If the bus ran more often through more areas and if people didn't have to constantly fight to keep certain routes running then more people would ride the bus. If more people rode the bus then enough money would come in to run them and therefore no increase in fare would have to be made. In short term it might cost more to initiate, but in the long run it would help STA's public transportation to flourish.
136 I cannot imagine that increasing regular fare month pass by $15 and reduced fare month pass by $7.50 is a 4/19/2016 10:57 AM reasonable cost to riders.
137 Sure, for a two hour pass 2.00 is a reasonable price. But if you are planning on changing the monthly pass price to 4/19/2016 10:38 AM 40.00 for a youth, that is unreasonable. People who ride the bus are doing so because they need cheap transportation. Most people ride the bus to school or work, and in my opinion, the availability, reliability, and convenience of the system as it is now does not deserve an increase in fare.
138 I just want to know if it will affect the relationship between EWU and the STA; having tuition price increase because of 4/19/2016 9:24 AM the bus fare increase could damage many students who don't use the bus.
139 Improve bus service on weekdays & weekends before raising rates 4/19/2016 8:31 AM
140 Charge an optional, once-yearly fee of 40-60 to get a 'rider's permit' type of thing where riders will be interviewed, 4/19/2016 7:43 AM licensed to ride, and given info on rider policies. If riders display a rider permit card, they pay 1.50, if not they pay 2.00.
141 1) service has to be better to warrant the increase 2) reduced commuter passes that are for those who ride to work, 4/19/2016 7:14 AM like student passes 3) this doesn't mention the fare increase of a monthly pass
142 I can afford to pay $2 for the few times a month I ride the bus. People who have to count on it for all their 4/12/2016 11:03 AM transportation likely cannot. I serve people with developmental disabilities at work and this would hit them extremely hard. I know Paratransit services are expensive to provide, but honestly, the quality of service we deal with isn't compensatory with the service we receive now. A raise would be extremely harmful to their person budgets, but it would also be a slap in the face to those who have to deal with early or late paratransit buses, impatient drivers who don't even look for the person meeting their rider before they call and start a series of upset calls about missed connections, etc.
8 / 9 Preliminary Fare Increase Proposal
143 Offer graduating fee savings...daily vs weekly vs monthly. Give more options for paying the fee also: online, mobile, 4/10/2016 3:04 PM etc. Offer savings to those using loaded value card vs cash.
144 Stair Stepping? Start off at $1.75? Then progressively move to $2.00? I think this will be a better option, then jumping 4/8/2016 10:39 AM to $2.00 right away.
145 STA is awesome, especially their communications department! 3/31/2016 4:36 PM
9 / 9
Spokane Transit Authority Tariff Policy and Procedures ATTACHMENT 2a for Fixed Route and Paratransit Services
I. Effective Date: Effective May 22, 2014July 21, 2016, until revised by Resolution of the Spokane Transit Authority Board of Directors.
II. Applicability: This policy applies to all STA fixed route and paratransit services within the STA's service area.
III. Tariff Policies: The Comprehensive Transit Plan articulates the following fare policies.
A. Tariff Philosophy: Spokane Transit Authority’s philosophy is to encourage increased ridership by providing a convenient and reasonably priced method for citizens to enjoy the advantages of public transportation.
B. While the fare structure will provide value to our riding customers, a minimum fixed route farebox return1 objective of 20% of the fully allocated costs2 of this service is maintained.
C. Spokane Transit’s operating cost per passenger compares favorably to the Washington State statewide average of urban transit systems. To maintain this favorable comparison, increasing the fixed route ridership component of this metric will be emphasized.
D. Minimize complexity – emphasize a simple and easily understood system.
1. Sustain a flat rate fare structure3 throughout the Public Transit Benefit Area with fixed fares for regular route/service.
2. Customers use time-limited passes (two hour, day, monthly, etc.) to accomplish multi- route/directional trips. Transfers are not used.
E. Increase pre-payment and reduce the use of cash.
1. By contract, monthly billing and post-payment may be allowed for employers, institutions and other groups participating in special pass programs.
2. When possible, existing identification cards (the EWU Eagle Card, etc.) containing appropriate technology (magnetic stripes, chips, etc.) may be used to develop and implement pass programs for groups.
F. STA supports opportunities for low-income individuals to use public transportation at a discounted cost. These opportunities should be made available through community programs that subsidize the purchase of standard fare instruments rather than as direct STA discounts or special fare structures. This strategy helps manage eligibility challenges and supports other strategic objectives.
IVVI. Fare Types
A. Single Ride – direct travel from one origin to one destination on a single vehicle.
1 Farebox return is measured as the percentage of total operating costs recovered through user fares. 2 Fully allocated costs include all administrative, maintenance, and operational costs applied to delivery of service. This cost is usually reflected as a total cost per hour that a vehicle is in service. 3 Flat rate fare structure means that the fare structure is consistent throughout the entire service area. There is no premium cost based on trip distance or peak service period. The alternative to a flat rate structure is a zonal fare structure in which a system of transit zones are established and different fares are charged for travel within and between zones, or different times of day.
B. Fixed Route Two-Hour Pass – unlimited travel during a consecutive two-hour period on fixed route services.
C. Paratransit One Ride Pass – unlimited travel during a consecutive two-hour period between paratransit and fixed route services or fixed route service only.
D. Day Pass – unlimited travel on fixed route service during a given service day.
E. Fixed Route 31-Day Pass – unlimited travel on fixed route service during a rolling 31-day period effective on first use or on day of purchase depending on fare media.
F. Paratransit Calendar Monthly Pass – unlimited travel on paratransit andor fixed route service during a given calendar month.
G. City Ticket Pass – unlimited travel on shuttle vehicles Rt. 1-Plaza/Arena Shuttle, Rt. 2-Southside Medical Shuttle, and Rt. 27-Hillyard and Rt. 39 Mission (between Plaza and Arena only) during a given calendar month.
1. A pilot fare structure is authorized for the use of the City Ticket Pass as a valid fare payment on Route 27 – Hillyard and Route 39 – Mission between The Plaza and the Arena during all hours of fixed route operations for the temporary period of March 1, 2014, to June 30, 2015.
H. Student Calendar Monthly Pass - unlimited travel on fixed route service during a given calendar month.
I. 7-Day Rolling Pass – unlimited travel on fixed route service during a rolling 7-day period effective on first use or on day of purchase depending on fare media.
VII. Fare Programs
A. Fixed Route Reduced Fare – This program is available to people who are: 1) 65 years of age or older; or 2) have a qualifying disability; or 3) have a valid Medicare card issued by the Social Security Administration. An STA-provided reduced fare or paratransit identification card must be shown to the bus operator each time the bus is boarded and the reduced fare paid.
B. Paratransit Fare – Paratransit eligibility is determined through an application process. Once eligibility is established, individuals are entitled to pay STA’s existing reduced fare rate on fixed route services and the paratransit fare on paratransit services. The STA paratransit identification card must be shown to the operator each time the vehicle is boarded and the fare paid when using fixed route services.
C. Employer Sponsored Bus Pass – Passes are made available, on a contractual basis, to employers with five or more employees, at a discount of up to $3.00 per monthly pass. The employer must pass on the discount to their employees and offer a discount that at least matches the STA discount.
If an employer has a minimum of 100 participants in the program, the employer may make passes available to all employees at no cost to the employee. If so, STA will sell passes to the employer at 25% discount. This discount is not available on City Ticket Passes.
D. Universal Transit Access Pass (U-TAP) – An annual program made available on a contractual basis in which all members of an organization have unlimited access to STA services. The organization pays a fee that allows all identified members of their organization to use STA services for the contracted time period. Eligible participants must be identifiable by an identification card that is readable by STA fare collection equipment. The number of these programs is dependent on the capacity of STA’s fare collection equipment.
The contract price is based on each unlinked trip taken by members of the program. The charge for each unlinked trip is calculated based on an established rate for each route in STA’s system. A rate sheet for each route is published annually and included in the annual contract update.
The participating organization is billed monthly for the previous month’s trips. However, in order to allow participating organizations to budget, contracts will also include a “not to exceed” total price for an annual contract. The “not to exceed” fee will be calculated by STA prior to each contract period. Actual monthly ridership may result in the cost of the contract to be lower than the “not to exceed” fee.
E. Student Pass – This program provides reduced cost access to public transportation for individuals enrolled in post-secondary education, technical, or job/career training institutions.
Eligible educational and training institutions are institutions that either:
1. are qualified providers of federal financial aid and have obtained a Federal School Code; or
2. have obtained a vocational school license issued by the Washington State Workforce Training and Education Coordinating Board.
Any individual who possesses a valid proof of enrollment in a registered institution is eligible for a Student Pass. The price of the Student Pass is the full 31-day adult fare discounted by $8.00 through Federal and State Grant funding. If grant funding for this program is eliminated, the continuation of the Student Pass program will be re-evaluated.
F. Summer Youth Pass – The program provides a youth customer (6-18 years of age) the opportunity to purchase a discounted three month bus pass for June, July and August).
G.F. . City Ticket – City Ticket is a cooperative effort with the Downtown Spokane Partnership and the Public Facilities District that allows pass holders to park at the Arena Park and Ride lot and use the Plaza-Arena Shuttle and the Southside Medical Shuttle,. and Rt. 27-Hillyard and Rt. 39-Mission (between Plaza and Arena only).
H.G. Pass Outlet Program – Adult, Youth, and Reduced Fare 31-Day Passes are made available to authorized Pass Outlets in quantities of at least 100. Passes will be provided to the Pass Outlet at a discount of $3.00 per pass.
VIII. Accepted Fare Media
A. Cash – Exact fare required in cash or coin, no change will be given, no pennies will be accepted.
B. Magnetic Stripe Media – These are read by making the appropriate contact between the card and the farebox card reader. Paratransit van operators may record fare use of these for the paratransit rider as needed.
C. Proximity Smart Cards – Smart Cards are chip-embedded cards holding data that allows a vast array of potential fare opportunities. A one-time feeThe first Smart Card for this re-useable card will be charged to thea customer. The fee will be provided free of charge. Replacement card fees will be based on STA’s cost to provide the cards. Smart cards can also serve as an identity card (by adding a photo and other basic information). They can be reloaded with additional value or time and reused indefinitely. They are read by passing the card near or “within proximity” of the Smart Card reader on the farebox or mobile data computer on paratransit.
D. Identification Card – Combination ID/Smart Card issued to current participants in the STA pass programs.
E. Free Ride Tickets or Coupons – These are coupons given to customers as STA personnel deem appropriate. They are good for one free ride on either fixed route or paratransit service.
F. Employee Passes – All employees shall, after 10 days of service, receive free transportation on fixed route/paratransit service operated by STA. Employee Smart Card/ID Cards serve as this pass.
G. Dependent Passes – Upon request, Smart Cards for free transportation will be issued to dependents of all active employees. These passes are renewed every two years. They are issued per STA established dependent pass criteria and must be surrendered upon the employee leaving STA employment.
H. Retiree Passes – Upon request, Smart Cards for free transportation will be issued to employees separating from STA who meet eligibility criteria as outlined in company policy and/or union contracts. These passes are renewed every two years.
I. Easy Park Coupons – Coupons distributed by downtown Spokane businesses that are good for a free ride on STA service or $1 off of parking downtown. This is a partnership with Downtown Spokane Partnership and they reimburse STA for all Easy Park Coupons accepted on STA service.
VIIIX. Fare Table effective May 22, 2014July 21, 2016, until revised by Resolution of the Spokane Transit Board of Directors.
(Effective 22 May 2014)
31-Day Summer Two-Hour Day Rolling Monthly Youth City Category Cash Pass Pass Pass Pass Pass (1) Ticket (3) Adult $1.50 $1.50 $3.50 $45.00 Youth (6 – 18 years) $1.50 $1.50 $3.50 $30.00 $45.00 Reduced Fare $0.75 $0.75 $3.50 $22.50 Paratransit $1.50 $1.50 $45.00 Student (2) $37.00 Shuttle Service $30.00 Special Events (4) Determined by Special Event Plan
Children (5) (up to 3 children under age 6 with an adult, youth, FREE student, reduced fare, or paratransit passenger)
Personal Care Attendant (PCA) (needs no identification; however the person with whom they are traveling must have “PCA” on FREE their ADA paratransit identification card)
Notes: (1) Summer Youth Pass is a three-month instrument covering June, July, and August (2) Monthly Student Pass is priced as a 31-day adult pass with discount applied. (3) City Ticket transit pass includes parking at the Arena east lot, as per Arena specified rules (4) Spokane Transit Authority CEO, with Board approval, can implement reduced special fare structures and/or alternate payments for selected community events (5) A responsible individual must accompany children under six (6) years of age or the child will not be allowed to board the bus or van
(Effective 1 July 2017)
31-Day 7-Day Two-Hour Day Rolling Monthly Rolling City Category Cash Pass Pass Pass Pass Pass Ticket (3) Adult $1.75 $1.75 $4.00 $50.00 $15.00 Youth (6 – 18 years) $1.75 $1.75 $4.00 $35.00 Reduced Fare $0.75 $0.75 $4.00 $25.00 Paratransit $1.75 $1.75 $50.00 Student (2) $42.00 Shuttle Service $35.00 Special Events (4) Determined by Special Event Plan
Children (5) (up to 3 children under age 6 with an adult, youth, FREE student, reduced fare, or paratransit passenger)
Personal Care Attendant (PCA) (needs no identification; however the person with whom they are traveling must have “PCA” on FREE their ADA paratransit identification card)
Notes:
(1) Monthly Student Pass is priced as a 31-day adult pass with discount applied. (2) City Ticket transit pass includes parking at the Arena east lot, as per Arena specified rules (3) Spokane Transit Authority CEO, with Board approval, can implement reduced special fare structures and/or alternate payments for selected community events (4) A responsible individual must accompany children under six (6) years of age or the child will not be allowed to board the bus or van
(Effective 1 July 2018)
31-Day 7-Day Two-Hour Day Rolling Monthly Rolling City Category Cash Pass Pass Pass Pass Pass Ticket (3) Adult $2.00 $2.00 $4.00 $60.00 $17.00 Youth (6 – 18 years) $2.00 $2.00 $4.00 $40.00 Reduced Fare $1.00 $1.00 $4.00 $30.00 Paratransit $2.00 $2.00 $60.00 Student (2) $52.00 Shuttle Service $40.00 Special Events (4) Determined by Special Event Plan
Children (5) (up to 3 children under age 6 with an adult, youth, FREE student, reduced fare, or paratransit passenger)
Personal Care Attendant (PCA) (needs no identification; however the person with whom they are traveling must have “PCA” on FREE their ADA paratransit identification card)
Notes: ( (1) Monthly Student Pass is priced as a 31-day adult pass with discount applied. (2) City Ticket transit pass includes parking at the Arena east lot, as per Arena specified rules (3) Spokane Transit Authority CEO, with Board approval, can implement reduced special fare structures and/or alternate payments for selected community events (4) A responsible individual must accompany children under six (6) years of age or the child will not be allowed to board the bus or van ATTACHMENT 2b
Spokane Transit Authority Tariff Policy and Procedures for Fixed Route and Paratransit Services
I. Effective Date: Effective July 21, 2016, until revised by Resolution of the Spokane Transit Authority Board of Directors.
II. Applicability: This policy applies to all STA fixed route and paratransit services within the STA's service area.
III. Tariff Policies: The Comprehensive Transit Plan articulates the following fare policies.
A. Tariff Philosophy: Spokane Transit Authority’s philosophy is to encourage increased ridership by providing a convenient and reasonably priced method for citizens to enjoy the advantages of public transportation.
B. While the fare structure will provide value to our riding customers, a minimum fixed route farebox return1 objective of 20% of the fully allocated costs2 of this service is maintained.
C. Spokane Transit’s operating cost per passenger compares favorably to the Washington State statewide average of urban transit systems. To maintain this favorable comparison, increasing the fixed route ridership component of this metric will be emphasized.
D. Minimize complexity – emphasize a simple and easily understood system.
1. Sustain a flat rate fare structure3 throughout the Public Transit Benefit Area with fixed fares for regular route/service.
2. Customers use time-limited passes (two hour, day, monthly, etc.) to accomplish multi- route/directional trips. Transfers are not used.
E. Increase pre-payment and reduce the use of cash.
1. By contract, monthly billing and post-payment may be allowed for employers, institutions and other groups participating in special pass programs.
2. When possible, existing identification cards (the EWU Eagle Card, etc.) containing appropriate technology (magnetic stripes, chips, etc.) may be used to develop and implement pass programs for groups.
F. STA supports opportunities for low-income individuals to use public transportation at a discounted cost. These opportunities should be made available through community programs that subsidize the purchase of standard fare instruments rather than as direct STA discounts or special fare structures. This strategy helps manage eligibility challenges and supports other strategic objectives.
1 Farebox return is measured as the percentage of total operating costs recovered through user fares. 2 Fully allocated costs include all administrative, maintenance, and operational costs applied to delivery of service. This cost is usually reflected as a total cost per hour that a vehicle is in service. 3 Flat rate fare structure means that the fare structure is consistent throughout the entire service area. There is no premium cost based on trip distance or peak service period. The alternative to a flat rate structure is a zonal fare structure in which a system of transit zones are established and different fares are charged for travel within and between zones, or different times of day. 1
ATTACHMENT 2b IV. Fare Types
A. Single Ride – direct travel from one origin to one destination on a single vehicle.
B. Fixed Route Two-Hour Pass – unlimited travel during a consecutive two-hour period on fixed route services.
C. Paratransit One Ride Pass – unlimited travel during a consecutive two-hour period between paratransit and fixed route services or fixed route service only.
D. Day Pass – unlimited travel on fixed route service during a given service day.
E. Fixed Route 31-Day Pass – unlimited travel on fixed route service during a rolling 31-day period effective on first use or on day of purchase depending on fare media.
F. Paratransit Calendar Monthly Pass – unlimited travel on paratransit and fixed route service during a given calendar month.
G. City Ticket Pass – unlimited travel on Rt. 1-Plaza/Arena Shuttle, Rt. 2-Southside Medical Shuttle, and Rt. 27-Hillyard and Rt. 39 Mission (between Plaza and Arena only) during a given calendar month.
H. Student Calendar Monthly Pass - unlimited travel on fixed route service during a given calendar month.
I. 7-Day Rolling Pass – unlimited travel on fixed route service during a rolling 7-day period effective on first use or on day of purchase depending on fare media.
V. Fare Programs
A. Fixed Route Reduced Fare – This program is available to people who are: 1) 65 years of age or older; or 2) have a qualifying disability; or 3) have a valid Medicare card issued by the Social Security Administration. An STA-provided reduced fare or paratransit identification card must be shown to the bus operator each time the bus is boarded and the reduced fare paid.
B. Paratransit Fare – Paratransit eligibility is determined through an application process. Once eligibility is established, individuals are entitled to pay STA’s existing reduced fare rate on fixed route services and the paratransit fare on paratransit services. The STA paratransit identification card must be shown to the operator each time the vehicle is boarded and the fare paid when using fixed route services.
C. Employer Sponsored Bus Pass – Passes are made available, on a contractual basis, to employers with five or more employees, at a discount of up to $3.00 per monthly pass. The employer must pass on the discount to their employees and offer a discount that at least matches the STA discount.
If an employer has a minimum of 100 participants in the program, the employer may make passes available to all employees at no cost to the employee. If so, STA will sell passes to the employer at 25% discount. This discount is not available on City Ticket Passes.
D. Universal Transit Access Pass (U-TAP) – An annual program made available on a contractual basis in which all members of an organization have unlimited access to STA services. The organization pays a fee that allows all identified members of their organization to use STA services for the contracted time period. Eligible participants must be identifiable by an identification card that is readable by STA fare collection equipment. The number of these programs is dependent on the capacity of STA’s fare collection equipment.
2
ATTACHMENT 2b The contract price is based on each unlinked trip taken by members of the program. The charge for each unlinked trip is calculated based on an established rate for each route in STA’s system. A rate sheet for each route is published annually and included in the annual contract update.
The participating organization is billed monthly for the previous month’s trips. However, in order to allow participating organizations to budget, contracts will also include a “not to exceed” total price for an annual contract. The “not to exceed” fee will be calculated by STA prior to each contract period. Actual monthly ridership may result in the cost of the contract to be lower than the “not to exceed” fee.
E. Student Pass – This program provides reduced cost access to public transportation for individuals enrolled in post-secondary education, technical, or job/career training institutions.
Eligible educational and training institutions are institutions that either:
1. are qualified providers of federal financial aid and have obtained a Federal School Code; or
2. have obtained a vocational school license issued by the Washington State Workforce Training and Education Coordinating Board.
Any individual who possesses a valid proof of enrollment in a registered institution is eligible for a Student Pass. The price of the Student Pass is the full 31-day adult fare discounted by $8.00.
F. City Ticket – City Ticket is a cooperative effort with the Downtown Spokane Partnership and the Public Facilities District that allows pass holders to park at the Arena Park and Ride lot and use the Plaza-Arena Shuttle and the Southside Medical Shuttle, and Rt. 27-Hillyard and Rt. 39-Mission (between Plaza and Arena only).
G. Pass Outlet Program – Adult, Youth, and Reduced Fare 31-Day Passes are made available to authorized Pass Outlets in quantities of at least 100. Passes will be provided to the Pass Outlet at a discount of $3.00 per pass.
VI. Accepted Fare Media
A. Cash – Exact fare required in cash or coin, no change will be given, no pennies will be accepted.
B. Magnetic Stripe Media – These are read by making the appropriate contact between the card and the farebox card reader. Paratransit van operators may record fare use of these for the paratransit rider as needed.
C. Proximity Smart Cards – Smart Cards are chip-embedded cards holding data that allows a vast array of potential fare opportunities. The first Smart Card for a customer will be provided free of charge. Replacement card fees will be based on STA’s cost to provide the cards. Smart cards can also serve as an identity card (by adding a photo and other basic information). They can be reloaded with additional value or time and reused indefinitely. They are read by passing the card near or “within proximity” of the Smart Card reader on the farebox or mobile data computer on paratransit.
D. Identification Card – Combination ID/Smart Card issued to current participants in the STA pass programs.
E. Free Ride Tickets or Coupons – These are coupons given to customers as STA personnel deem appropriate. They are good for one free ride on either fixed route or paratransit service.
F. Employee Passes – All employees shall, after 10 days of service, receive free transportation on fixed route/paratransit service operated by STA. Employee Smart Card/ID Cards serve as this pass. 3
ATTACHMENT 2b
G. Dependent Passes – Upon request, Smart Cards for free transportation will be issued to dependents of all active employees. These passes are renewed every two years. They are issued per STA established dependent pass criteria and must be surrendered upon the employee leaving STA employment.
H. Retiree Passes – Upon request, Smart Cards for free transportation will be issued to employees separating from STA who meet eligibility criteria as outlined in company policy and/or union contracts. These passes are renewed every two years.
VII. Fare Table effective July 21, 2016, until revised by Resolution of the Spokane Transit Board of Directors.
(Effective 22 May 2014)
31-Day Summer Two-Hour Day Rolling Monthly Youth City Category Cash Pass Pass Pass Pass Pass (1) Ticket (3) Adult $1.50 $1.50 $3.50 $45.00 Youth (6 – 18 years) $1.50 $1.50 $3.50 $30.00 $45.00 Reduced Fare $0.75 $0.75 $3.50 $22.50 Paratransit $1.50 $1.50 $45.00 Student (2) $37.00 Shuttle Service $30.00 Special Events (4) Determined by Special Event Plan
Children (5) (up to 3 children under age 6 with an adult, youth, FREE student, reduced fare, or paratransit passenger)
Personal Care Attendant (PCA) (needs no identification; however the person with whom they are traveling must have “PCA” on FREE their ADA paratransit identification card)
Notes: (1) Summer Youth Pass is a three-month instrument covering June, July, and August (2) Monthly Student Pass is priced as a 31-day adult pass with discount applied. (3) City Ticket transit pass includes parking at the Arena east lot, as per Arena specified rules (4) Spokane Transit Authority CEO, with Board approval, can implement reduced special fare structures and/or alternate payments for selected community events (5) A responsible individual must accompany children under six (6) years of age or the child will not be allowed to board the bus or van
4
ATTACHMENT 2b
(Effective 1 July 2017)
31-Day 7-Day Two-Hour Day Rolling Monthly Rolling City Category Cash Pass Pass Pass Pass Pass Ticket (3) Adult $1.75 $1.75 $4.00 $50.00 $15.00 Youth (6 – 18 years) $1.75 $1.75 $4.00 $35.00 Reduced Fare $0.75 $0.75 $4.00 $25.00 Paratransit $1.75 $1.75 $50.00 Student (2) $42.00 Shuttle Service $35.00 Special Events (4) Determined by Special Event Plan
Children (5) (up to 3 children under age 6 with an adult, youth, FREE student, reduced fare, or paratransit passenger)
Personal Care Attendant (PCA) (needs no identification; however the person with whom they are traveling must have “PCA” on FREE their ADA paratransit identification card)
Notes:
(1) Monthly Student Pass is priced as a 31-day adult pass with discount applied. (2) City Ticket transit pass includes parking at the Arena east lot, as per Arena specified rules (3) Spokane Transit Authority CEO, with Board approval, can implement reduced special fare structures and/or alternate payments for selected community events (4) A responsible individual must accompany children under six (6) years of age or the child will not be allowed to board the bus or van
(Effective 1 July 2018)
31-Day 7-Day Two-Hour Day Rolling Monthly Rolling City Category Cash Pass Pass Pass Pass Pass Ticket (3) Adult $2.00 $2.00 $4.00 $60.00 $17.00 Youth (6 – 18 years) $2.00 $2.00 $4.00 $40.00 Reduced Fare $1.00 $1.00 $4.00 $30.00 Paratransit $2.00 $2.00 $60.00 Student (2) $52.00 Shuttle Service $40.00 Special Events (4) Determined by Special Event Plan
Children (5) (up to 3 children under age 6 with an adult, youth, FREE student, reduced fare, or paratransit passenger)
Personal Care Attendant (PCA) (needs no identification; however the person with whom they are traveling must have “PCA” on FREE their ADA paratransit identification card) 5 Notes:
(1) Monthly Student Pass is priced as a 31-day adult pass with discount applied. (2) City Ticket transit pass includes parking at the Arena east lot, as per Arena specified rules (3) Spokane Transit Authority CEO, with Board approval, can implement reduced special fare structures and/or alternate payments for selected community events (4) A responsible individual must accompany children under six (6) years of age or the child will not be allowed to board the bus or van SPOKANE TRANSIT AUTHORITY PERFORMANCE MONITORING & EXTERNAL RELATIONS COMMITTEE MEETING
June 1, 2016
AGENDA ITEM 6B : FIXED ROUTE RIDERSHIP PERFORMANCE PERSPECTIVE
REFERRAL COMMITTEE: N/A
SUBMITTED BY: Steve Blaska, Director of Operations
SUMMARY: As has been reported over the last several months, Spokane Transit is taking action to address the recent decline in Fixed Route ridership. Our analysis of this decline and our efforts to restore the record ridership of 2014 is the subject of other reports. However, Spokane is not immune to national economic and transit industry trends. This report is intended to provide perspective as to Spokane Transit’s present position and our record of performance over the last dozen years. The conclusion is that we are going into this current challenge from a strong ridership position. In addition, the results from our previous performance in negotiating the Great Recession should instill confidence that we will weather the current ridership challenge better than most other transits.
CURRENT POSITION It is important to remember that in 2014 Spokane Transit’s Fixed Route service provided the highest number of rides in the organization’s 35 year history. The most recent declines in ridership are compared against this historic high. Our research and outreach to other transit systems’ performance shows that the recent decline in ridership is an industry-wide trend. Specifically, our coordination with the 20 agencies in the American Bus Benchmarking Group validated both the general decline in ridership and indications that this reduction is more heavily weighted in the post-secondary school population. Since Spokane Transit has established contractual relationships with virtually all of our community colleges and universities, we are well postured to target our marketing to this audience.
PAST IS PROLOGUE
Our investigation of other transit agencies that have not experienced recent declines in ridership, generally show that these transits are in the process of restoring services which endured deep cuts during the Great Recession. In this regard, it is helpful to look at how Spokane Transit successfully negotiated the Great Recession and how this Board of Directors should expect that we will be equally successful in handling the current environment. Cherry picking year over year data does not often give an accurate analysis to drive corrective action. It also denies one of perspective. The attached data tells the correct story of where we are. We have bucked national trends in a positive way for over a decade. We have made good decisions in the past and should be trusted to make good decisions going forward.
Ridership trends. The first attachment (Attachment 1) is an extract from American Public Transit Association’s Ridership Report. It shows the ridership trends from 2004 to present. These specific years are relevant because they encompass the dates in which Spokane voters chose to sustain STA funding at the equivalent of the revenue generated by 0.6% sales tax and actions taken by the Board of Directors through the Great Recession. The agencies selected are those that are currently listed as “urban” transit systems by Washington State DOT. It also shows the national ridership data for all cities in Spokane’s population category (100,000 to 499,000). The data shows that Spokane outperformed all others in terms of ridership growth during this period. In addition, it shows how ridership continued to progress during the difficult years of the Great Recession. Only King County Metro was able to match that record. It should be noted that additional funding was granted to that organization just in time to avoid a critical round of service reductions. Measures of Efficiency and Effectiveness. The second attachment (Attachment 2) is an extract from the National Transit Database (NTD) comparisons we have been doing with other Washington State urban systems since 2008. Revenue hour comparisons show that we weathered the Great Recession with far less turbulence than others. Our net loss in hours of service is only 5%. All others, except King County, had double digit reductions in service. King County actually added service due to the promise of additional revenue. Community Transit also dodged further reductions by passing another 0.3% sales tax to bring them to a total of 1.2% sales tax funding for local transit. STA is the only agency that had a gain in Passengers per Revenue Hour. That fact means we took our service reductions surgically. We actually became more efficient; which is what should happen when service reductions are done correctly. Our cost per passenger from 2008 to 2014 only went up 4%. All other transits had more than double digit increases in cost per passenger.
Staff will provide a presentation which outlines additional conclusions that can be gleaned from the two attachments.
RECOMMENDATION TO COMMITTEE: Information only.
FINAL REVIEW FOR BOARD BY:
Division Head Chief Executive Officer Legal Counsel RIDERSHIP TRENDS Attachment 1 2004 v 2015 Fixed Route American Public Transportation Association Data (x1000)
2004-2015 2004 2005 2008 2014 2015 % Chg. Nat'l Average for Cities with a population of 430,316 439,785 430,945 462,845 455,019 5.7% 100,000-499,000 King County Metro 90,161 98,957 94,109 100,645 102,332 13.5%
Pierce Transit 13,993 12,246 14,985 10,227 9,052 -35.3%
C-Tran 6,680 5,573 6,526 6,065 5,861 -12.3%
Community (Snohomish Co.) 7,853 7,329 10,260 8,682 8,942 13.9%
Everett 1,927 1,969 2,514 1,953 1,930 0.2%
Ben Franklin 2,929 3,066 3,805 2,824 2,478 -15.4%
Kitsap 4,086 4,118 4,110 2,817 2,809 -31.2%
Spokane 7,740 7,688 11,110 11,324 10,816 39.7%
Updated - 5/26/2016P:\Private\Operations\Ops Admin\COMMITTEE PACKETS\2016\0601\06B-2 Ridership Trends-APTA-Attachment 1.xlsx PERFORMANCE TRENDS Attachment 2 National Transit Database Data 2008 v 2014 Fixed Route
2014 2008 Total 2014 Total 2008 2014 2008 Bus Passenger Passenger Total Bus Total Bus Bus Revenue Revenue Per Rev. Per Rev. Cost per Cost per Hours Hours ∆ % Chg. Hour Hour ∆ % Chg. Passenger Passenger ∆ % Chg.
King County Metro (Seattle, WA) 2,663,051 2,759,035 95,984 3.6% 36.46 36.48 0.02 0.1% $3.91 $4.47 $0.56 14.3%
Pierce Transit 600,860 385,007 -215,853 -35.9% 27.94 26.57 -1.37 -4.9% $4.63 $5.24 $0.61 13.2%
C-TRAN 278,980 219,568 -59,412 -21.3% 25.04 24.28 -0.76 -3.0% $4.04 $5.29 $1.25 30.9%
Community Transit (Snohomish Co.) 502,690 297,021 -205,669 -40.9% 21.58 19.77 -1.81 -8.4% $7.42 $8.56 $1.14 15.4%
Everett Transit 111,729 99,491 -12,238 -11.0% 22.53 19.81 -2.72 -12.1% $5.11 $7.11 $2.00 39.1%
Spokane, WA 414,751 392,087 -22,664 -5.5% 26.79 28.88 2.09 7.8% $3.89 $4.03 $0.14 3.6%
Updated - 5/26/2016 SPOKANE TRANSIT AUTHORITY PERFORMANCE MONITORING AND EXTERNAL RELATIONS COMMITTEE MEETING
June 1, 2016
AGENDA ITEM 6C : CITIZEN ADVISORY COMMITTEE (CAC) UPDATE
REFERRAL COMMITTEE: N/A
SUBMITTED BY: Beth Bousley, Director of Communications and Customer Service Charlie Howell, CAC Member
SUMMARY: Staff or CAC member will provide an update on recent activities related to the CAC for the first quarter of 2016.
RECOMMENDATION TO COMMITTEE: Information only.
FINAL REVIEW FOR BOARD BY:
Division Head Chief Executive Officer Legal Counsel
Item 6C: CITIZEN ADVISORY COMMITTEE (CAC) UPDATE
Purpose: For information only.
Requirement: Quarterly update on the Citizen Advisory Committee
1 . Election of CAC Chair . Scheduled for June 8th CAC meeting . New member recruitment . 4 positions to fill . 2 applications being reviewed . Terms ending . Dean Lynch (chair) and Fyrne Bemiller June 8th . Recognition for service following the meeting
5/26/2016 2 SPOKANE TRANSIT AUTHORITY PERFORMANCE MONITORING & EXTERNAL RELATIONS MEETING
June 1, 2016
AGENDA ITEM 6D : PUBLIC EDUCATION STRATEGY
REFERRAL COMMITTEE: N/A
SUBMITTED BY: Beth Bousley, Director of Communications
SUMMARY: Increase awareness and understanding of STA’s upcoming ballot measure.
RECOMMENDATION TO COMMITTEE: Information only.
FINAL REVIEW FOR BOARD BY:
Division Head Chief Executive Officer Legal Counsel Item 6D: PUBLIC EDUCATION STRATEGY
Purpose: For information only.
Requirement: Increase awareness and understanding of STA’s upcoming ballot measure.
1 Background
Lessons learned from STA’s 2015 public education effort . Information too complicated – need to simplify . Need to hear more Board-identified outcomes of STA’s 10 Year Plan
2 Background Changes since last ballot measure . Regional economy has improved: sales tax revenue is higher . STA’s operating costs were lower than budgeted: good financial stewards . STA has won competitive grants Components of new ballot measure . Lower sales tax request . Phased approach . Accelerated elements of the plan . Increased competitive grant funding
3 Content Strategy
Develop content themes . High-level and succinct themes to articulate intended outcome and organize information . Concise content to help public with complex information . Potential themes for consideration: . Connect people with needed services . Take people to jobs and school . Support the regional economy
4 Content Strategy
Communicate how we got here and what is new . Acknowledge the narrow loss . Board listened to feedback from ballot measure . Evaluated needs through a one-year long process . Made improvements to plan based on feedback . Lower sales tax request . Phased approach . Accelerated elements of the plan . Increased competitive grant funding
5 Content Strategy
How to communicate about Bus Rapid Transit (BRT) and the Central City Line (CCL) . CCL is just one of more than 25 projects . Anticipate and prepare for questions . Use the term “Bus Rapid Transit” only in regard to CCL . Instead of High Performance Transit, just describe the service
6 Content Strategy
Develop Visual Tools . How additional tax revenue will be spent . Financial impact to average Spokane County household . Region-wide transit improvements (map) . Improving traffic flow (as it relates to taking people to school and work)
7 Communication Principles
. Make information quick and easy to share . Be responsive . Correct misperceptions Public Education Outreach
. The following communications channels will be used. Public education content will be the same for all. . Presentations (groups) . Community outreach (one to one) . Direct mail . Website . Radio and print advertising . Social media . Email . Internal education SPOKANE TRANSIT AUTHORITY PERFORMANCE MONITORING AND EXTERNAL RELATIONS COMMITTEE MEETING
June 1, 2016
AGENDA ITEM 7 : CEO REPORT
REFERRAL COMMITTEE: N/A
SUBMITTED BY: N/A
SUMMARY: At this time, the CEO will have an opportunity to comment on various topics of interest regarding Spokane Transit.
RECOMMENDATION TO COMMITTEE: N/A
FINAL REVIEW FOR BOARD BY:
Division Head Chief Executive Officer Legal Counsel CEO REPORT
E. Susan Meyer June 1, 2016 Surplus Van Grant Recipients
. Artisans . Inland Northwest Health (St. Luke’s) . Daybreak Youth Services . East Central Community Center . South Hill Bible Church . Project ID . City of Liberty Lake . Family of Faith Church . Fulcrum Institute . South Hill Senior Living . Orchard Christian Fellowship
2 SPOKANE TRANSIT AUTHORITY PERFORMANCE MONITORING & EXTERNAL RELATIONS COMMITTEE MEETING
June 1, 2016
AGENDA ITEM 8A : APRIL 2016 FINANCIAL RESULTS SUMMARY
REFERRAL COMMITTEE: N/A
SUBMITTED BY: Lynda Warren, Director of Finance & Information Services Lynn Holmes, Financial Services Manager Tammy Johnston, Budget and Accounting Manager
SUMMARY: Attached are the April 2016 financial results. The emphasis is on what percent of the budget has been received or expended to date compared to where we are in the year. April equates to 33.0% of the year. Revenue Overall, Revenue is at 33.0% of budget ($23.1M) which is only slightly below the expected ($23.2M). Fares & Other Transit Revenue is slightly below budget at 29.8%. Sales Tax Revenue is equivalent to the budget at 33.0%. Federal & State Grants is slightly higher than the expected budget at 36.2%. Miscellaneous Revenue is slightly higher than the expected budget at 35.8%. Operating Expenses All Operating Expenses at 27.9% of budget ($18.2M) are 16% below the expected amount of 33.0% ($21.5M). Fixed Route 28.9% of budget expended Paratransit 26.4% of budget expended Vanpool 25.0% of budget expended Plaza 20.1% of budget expended Administration 26.9% of budget expended Operating expenses are greatly influenced by timing of payments. For example, only 12.1% ($556K) of the fuel budget has been spent to date and we expect that to change significantly as the year goes along.
RECMMENDATION TO COMMITTEE: Information only.
FINAL REVIEW FOR BOARD BY:
Division Head Chief Executive Officer Legal Counsel Spokane Transit (1) 80,000,000 Revenues ‐ April 2016 [April = 33% of Year]
70,000,000
60,000,000 Totals: 50,000,000 Actual $23,144,418 (33.0%) Budget $70,212,909 40,000,000
30,000,000
20,000,000
10,000,000
33.0% 35.8% 0 29.8% 36.2% Fares & Other Transit Revenue Sales Tax Federal & State Grants Miscellaneous Percent Used 29.8% 33.0% 36.2% 35.8% BUDGET 10,545,917 50,315,522 8,839,596 511,874 ACTUAL 3,146,881 16,610,997 3,203,271 183,269
(1) Above amounts exclude grants used for capital projects. Year‐to‐date April 2016, state capital grant reimbursements total $28,635 and federal capital grant reimbursements total $281,877.
5/19/2016 60,000,000 Spokane Transit Operating Expenses(1) ‐ April 2016 50,000,000 [April = 33% of Year]
40,000,000 Totals: Actual $18,208,381 (27.9%) Budget $65,203,023
30,000,000 Fuel: Actual $ 555,644 (12.1%) Budget $4,606,058 20,000,000
10,000,000
28.9% 20.1% 25.0% 26.4% 0 26.9% Fixed Route Paratransit Vanpool Plaza Administration Percent Used 28.9% 26.4% 25.0% 20.1% 26.9% BUDGET 42,869,489 11,967,034 707,531 1,575,427 8,083,542 ACTUAL 12,382,543 3,161,296 176,685 316,104 2,171,763
(1) Operating expenses exclude capital expenditures of $708,311 and Street/Road cooperative projects of$3,580 at year‐to‐date April 2016.
5/19/2016 SPOKANE TRANSIT AUTHORITY
PERFORMANCE MONITORING & EXTERNAL RELATIONS COMMITTEE MEETING
June 1, 2016
AGENDA ITEM 8B : MAY 2016 SALES TAX REVENUE INFORMATION
REFERRAL COMMITTEE: N/A
SUBMITTED BY: Lynda Warren, Director of Finance & Information Services Lynn Holmes, Financial Services Manager Tammy Johnston, Budget and Accounting Manager
Attached is May 2016 sales tax revenue information.
May sales tax revenue, which represents sales for March 2016, was: +8.2% over May 2015 actual +6.1% YTD above budget +6.2% above YTD actual
RECOMMENDATION TO COMMITTEE: Information only.
FINAL REVIEW FOR BOARD BY:
Division Head Chief Executive Officer Legal Counsel
2012 ‐ 2016 SALES TAX RECEIPTS (1) 5.4 Millions 4.8
4.2
3.6
3
2.4
1.8
1.2
0.6
0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Total 2012 Act. 3,393,162 4,210,587 2,931,140 2,995,322 3,464,079 3,214,084 3,595,195 3,786,787 3,677,285 3,733,831 3,842,726 3,761,526 42,605,722 2013 Act. 3,552,629 4,313,315 3,170,287 3,152,776 3,638,110 3,607,445 3,818,364 3,971,379 3,905,284 3,946,531 4,038,362 3,913,617 45,028,101 2014 Act. 3,717,183 4,445,759 3,303,019 3,331,820 4,010,737 3,860,469 4,073,091 4,352,108 4,215,907 4,267,406 4,349,765 4,119,702 48,046,965 2015 Act. 3,865,250 4,835,478 3,471,459 3,550,797 4,124,484 3,949,801 4,109,906 4,756,705 4,530,359 4,265,975 4,587,132 4,211,936 50,259,282 2016 Bud. 3,869,575 4,840,888 3,475,344 3,554,771 4,129,100 3,954,221 4,114,505 4,762,028 4,535,428 4,270,749 4,592,265 4,216,648 50,315,522 2016 Act. 4,040,342 5,138,043 3,659,631 3,772,996 4,462,273 ‐‐‐‐‐‐‐ $ Mo. Var. 175,092 302,566 188,171 222,199 337,789 ‐‐‐‐‐‐‐ % Mo. Var. 4.5% 6.3% 5.4% 6.3% 8.2% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% $ YTD Var. 175,092 477,657 665,829 888,028 1,225,817 ‐‐‐‐‐‐‐ % YTD Var. 4.5% 5.5% 5.5% 5.6% 6.2% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% % YTD Bud. Var. 4.4% 5.4% 5.4% 5.5% 6.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% (1) Sales tax distributions lag two months after collection. For example, collection of January taxable sales are distributed in March.
5/23/2016 Sales Tax Revenue History‐May 2016(1)
$5.5
$5.0 Millions
$4.5
$4.0
$3.5
$3.0
$2.5 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2012 $3.4 $4.2 $2.9 $3.0 $3.5 $3.2 $3.6 $3.8 $3.7 $3.7 $3.8 $3.8 2013 $3.6 $4.3 $3.2 $3.2 $3.6 $3.6 $3.8 $4.0 $3.9 $3.9 $4.0 $3.9 2014 $3.7 $4.4 $3.3 $3.3 $4.0 $3.9 $4.1 $4.4 $4.2 $4.3 $4.3 $4.1 2015 $3.9 $4.8 $3.5 $3.6 $4.1 $3.9 $4.1 $4.8 $4.5 $4.3 $4.6 $4.2 2016 $4.0 $5.1 $3.7 $3.8 $4.5
(1) Sales tax distributions lag two months after collection by the state. For example, collection of January taxable sales are distributed in March.
Sales Tax Summary (with Mitigation for All Jurisdictions) May 2016 YTD 2015 YTD 2016 $ CHANGE % CHANGE LIBERTY LAKE 889,103 1,104,307 215,204 24.2% MILLWOOD$ 157,074 $ 184,746 $ 27,672 17.6% CHENEY 452,951 525,154 72,203 15.9% SPOKANE COUNTY 8,876,399 9,662,786 786,387 8.9% SPOKANE VALLEY 7,153,812 7,783,756 629,944 8.8% PFD 3,500,622 3,731,679 231,057 6.6% STA 19,847,468 21,073,285 1,225,817 6.2% SPOKANE 16,534,475 17,088,785 554,310 3.4% MEDICAL LAKE 107,735 103,791 (3,944) ‐3.7% AIRWAY HEIGHTS 693,208 667,675 (25,534) ‐3.7% ALL$ 58,212,847 $ 61,925,963 $ 3,713,116 6.4% SPOKANE TRANSIT AUTHORITY PERFORMANCE MONITORING & EXTERNAL RELATIONS COMMITTEE MEETING
June 1, 2016
AGENDA ITEM 8C : APRIL 2016 OPERATING INDICATORS REFERRAL COMMITTEE: N/A SUBMITTED BY: Steve Blaska, Director of Operations Karl Otterstrom, Director of Planning
SUMMARY: April 2016 had one less weekday than April 2015. FIXED ROUTE Average weekday ridership decreased 5.3% (37,705 vs. 39,833 in April 2015) and is down 5.2% (38,426 vs. 40,520) YTD. Total ridership decreased 6.3% (917,194 vs. 978,798) and is down 4.0% (3,704,412 vs. 3,859,946) YTD. • Adult ridership decreased 9.4% (570,191 vs. 629,401) in April 2015 and is down 6.8% (2,228,599 vs. 2,499,111) YTD. • Youth ridership decreased 5.7% (56,553 vs. 59,999) in April 2015 and is up 2.7% (248,746 vs. 242,222) YTD. • Reduced Fare / Para ridership increased 1.2% (130,352 vs. 128,812) in April 2015 and is up 2.9% (499,078 vs. 485,200) YTD. • UTAP program ridership decreased 13.5% (163,939 vs. 189,613 in April 2015), and is down 12.1% (666,841 vs. 758,817) YTD. • CCS Pass ridership decreased 16.3% (63,709 vs. 76,109) in April 2015 and is down 18.6% (264,904 vs. 325.296) YTD. • Eagle Pass ridership decreased 11.8% (88,109 vs. 99,846) in April 2015 and is down 7.8% (352,024 vs. 381,829) YTD. • GU Bulldogs Pass ridership totaled 5,751 for April 2016 and totals 22,324 YTD. PARATRANSIT Monthly ridership decreased 1.8% (39,974 vs. 40,691 in April 2015) and is up 2.82% YTD (162,287 vs. 157,834 in 2015). The 2016 ridership goal is to maintain 2015 ridership. VANPOOL Vanpool customer trips were down 15.7% (17,030 vs 20,202 in April 2015), and down 9.8% (72,648 vs 80,500) YTD. No new Vanpool groups were formed in April, but 11 new participants joined Vanpool since March. Total vans in service is 94 vs. 97 in 2015. The 2016 ridership goal is a 7% increase over 2015. CUSTOMER SERVICE Total monthly pass sales increased 0.7% (9,493 vs. 9,423 in 2015). YTD pass sales declined by 8.7% (37,200 vs. 40,752). Adult Pass/Smartcard sales decreased 10% (3,420vs. 3,802 in April 2015) and are down 9.8% (15,852 vs. 17,565) due to decreased purchases from, DSHS, Salvation Army, Spokane Tribe of Indians, Rosauers and World Relief. • ESBP sales decreased 9.8% (819 vs 908 in April 2015) and declined 15.2% (3,155 vs. 3,722) YTD due to fewer purchases by Goodwill, Inland NW Health, Spokane School District, and Travelers. Student Pass sales decreased 79.2% (42 vs. 202 in April 2015). YTD pass sales decreased 75.5% (214 vs, 872). Decreases are attributed to universities converting to the UTAP program. Youth Pass/Smartcard monthly sales decreased 7.5% (1,792 vs. 1,667 in April 2015) and are down 11.7% (5,766 vs. 6,533) YTD. The decrease is due to fewer purchases by CENEX, DSHS, Rosauers, and Spokane School District. Reduced Fare Pass/Smartcard monthly sales increased 32.8% (2,174 vs. 1,637 in April 2015) and increased 1.6% (7,349 vs. 7,234) YTD due to increased purchases by CENEX, Division of Vocational Rehab, and Special Mobility Service,
RECOMMENDATION TO COMMITTEE: Information only.
FINAL REVIEW FOR BOARD BY:
Division Head Chief Executive Officer Legal Counsel RIDERSHIP
PASS SALES
PASS SALES
SPOKANE TRANSIT AUTHORITY PERFORMANCE MONITORING AND EXTERNAL RELATIONS COMMITTEE MEETING
June 1, 2016
AGENDA ITEM 8D : FIRST QUARTER 2016 SAFETY AND LOSS SUMMARY REPORT REFERRAL COMMITTEE: N/A SUBMITTED BY: Steve Doolittle, Director of Human Resources Mike Toole, Manager of Safety & Security
VEHICLE ACCIDENTS Fixed Route: There were four (4) preventable accidents in the first quarter resulting in a rate of 0.03 per 10,000 miles. This rate is well under our standard of 0.05 per 10,000 miles. The four preventable accidents included two Category 1 collisions where one vehicle was struck by a descending roll-up door and one operator struck a fixed object during pull-in; and two Category 0 collisions where both operators struck fixed objects during pull-in. Claim severity for the quarter totaled two Category 1 and two Category 0 collisions. Paratransit: There were five (5) preventable accidents reported this quarter. The resulting preventable accident rate of 0.15 which is slightly over our standard of 0.10 per 10,000 miles. The five preventable collisions included two backing collisions; two pull-out collisions; one collision with an overhead barrier, and one rear-end collision. Claim severity for the quarter totaled two Category 1 and three Category 0 collisions. EMPLOYEE INJURIES Twenty three (23) injury events were reported during the first quarter. Nineteen (19) injuries involved medical treatment and of those, eleven (11) involved time loss from work. The total number of worker’s compensation claims filed year to date is 19, less than claims filed by the end of the 1st quarter in 2015 (22). Employee lost work days YTD are higher (1025 vs. 620) at first quarter end. The majority of injuries occurred from the motion of pushing/pulling objects. OTHER KEY EVENTS • On-board vehicle camera system operations: o 358 video requests were processed in the following categories: vehicle accidents, passenger injuries, customer complaints, and public records requests; up from the 285 processed for the same period in 2015, resulting in a 26% increase in requests quarter to quarter. • Security filed 511 incident reports this quarter resulting in 108 arrests and 243 exclusions compared to 531 reports in the same quarter of 2015 with 92 arrests and 309 exclusions. • STA’s On-Board Security Patrol completed 36 patrols on 13 different fixed routes. The total on-board time was approximately 41 hours. • The annual STA Awards Banquet was conducted on March 6th; it was well attended with over 240 employees and guests. • STA’s annual local Roadeo was held on March 26th at the Jefferson Park & Ride lot. Gabe Fernos, Fixed Route, and Rob Howard, Paratransit, again took top honors in 2016. Twenty-two competitors vied for the top spots. • FTA’s Public Transportation Agency Safety Plan rule (49 CFR Part 673) rolled out on 3/3/16. Final rule due in May. • Kyron Engineering completed routine noise monitoring on 3/17/16 in three buses, one van, and on two maintenance employees; results were positive (well under established exposure limits). • STA and Steve Doolittle received the Employer Support for Guard & Reserve (ESGR’s) Patriot Award for outstanding support of Mike Austin who is a member of the Washington Army National Guard and currently deployed overseas. • The overseas terrorist incident in Brussels, Belgium caused the FTA/DHS to heighten security vigilance at U.S. transit service locations and sites. No reported incidents to date. • Security/Safety Notices distributed: Severe weather; School Zone Speed Camera – Warning Period Ends; Employee & Visitor Entry Controls at Boone-North Reception Entryway.
RECOMMENDATION TO COMMITTEE: Information only. FINAL REVIEW FOR BOARD BY:
Division Head Chief Executive Officer Legal Counsel SPOKANE TRANSIT AUTHORITY PERFORMANCE MONITORING & EXTERNAL RELATIONS COMMITTEE MEETING
June 1, 2016
AGENDA ITEM 8E : FIRST QUARTER 2016 SERVICE PLANNING INPUT REPORT
REFERRAL COMMITTEE: N/A
SUBMITTED BY: Karl Otterstrom, Director of Planning Matt Kenney, Transit Planner III
SUMMARY: The Planning Department receives comments from external sources and itemizes each comment in order to follow up and document feedback used for emerging opportunities for future service changes. These comments are obtained from a variety of sources since customer engagement cannot be a one-size-fits-all approach. Planning Department staff obtains feedback from customers at public meetings, through the Customer Service department, phone calls, letters, emails, voice messages, emails from STA Questions (STA website), and feedback from Coach Operators and Supervisors. Planning staff may also receive inquiry requests from STA Board Members. STA’s Planning staff responds to every comment received when valid contact information is provided. Comments are also discussed at the Service Improvement Committee meetings. The purpose of this summary is to inform the Performance Monitoring & External Relations Committee of the feedback received by the Planning Department in the 1st Quarter of 2016. It should be noted that this feedback summary applies only to Planning Department related activities which include, but are not limited to, planning bus service and/or feedback related to specific bus stops. A total of 23 comments were received by the Planning Department in the 1st Quarter. Of the 23 comments received, 10 were related to requests for new service, five were related to existing service, four were related to bus stops, and four were general comments about STA service. This “other” category could be requests for new park and rides or general planning related requests for data from other jurisdictions, businesses, or the general public. The comments are summarized below. It is also noted if any comments are currently listed in the STA Moving Forward plan.
NEW SERVICE COMMENTS 1 comment requesting new service east of Sullivan Rd on Indiana Ave. Included in STA Moving Forward Plan but unfunded at this time. 1 comment requesting Indian Trail weeknight and weekend service on Route 23. Included in STA Moving Forward Plan but unfunded at this time. 1 comment requesting new service in the Northwood Apartments area in Millwood (Columbia Dr. west of Argonne Rd. and north of Upriver Drive). Multiple comments from the same person were summarized into one general comment. Not included in STA Moving Forward Plan due to difficulties in serving this area and it would significantly expand the Paratransit area. Comment was noted. 2 comments supporting the Central City Line project. One commenter asked if they could volunteer to help with the planning process. Another went on to suggest STA build an underground bus plaza in order to relieve congestion. Central City Line included in STA Moving Forward Plan and project is moving forward. Plaza remodel is moving forward as approved by the Board of Directors. 1 comment requesting new service when Costco relocates to a new site between Farwell Rd. and Hawthorne Rd. on Hwy 2. Not included in STA Moving Forward Plan. Option to serve the new location with an express route could be possible if a new park & ride is built in the Farwell Rd/North Spokane corridor area. A study of High Performance Transit on the Division Corridor is funded and programmed for later this decade. Future service extensions could be explored. 1 comment requesting new service on the south side of I-90 in the vicinity of exit 272 because the existing Route 62 stop is dangerous to get to. The West Plains Transit Center project is included in the STA Moving Forward Plan but not completely funded at this time. A new local route connecting cities in the West Plains could serve that area once the project is completed, but plans have not been solidified. Another option is to work with area jurisdictions to improve the pedestrian environment. NEW SERVICE COMMENTS 1 comment requesting express bus service between the Valley Transit Center (VTC) and the Mirabeau Park & Ride. Not included in STA Moving Forward Plan but an interesting idea that requires more research to establish a need. Comment was noted. 2 comments requesting service to the Hangman Valley/Latah/Vinegar Flats/Eagle Ridge area. Not included in STA Moving Forward because of the difficulties in serving this area due to missing sidewalks, disconnected roadways, and buses must to cross two directions of Hwy 195 with other vehicles traveling in excess of 55 mph. STA served this area previously and the route had very low ridership.
EXISTING SERVICE COMMENTS 1 comment requesting 15 minute service to the VA Hospital on Route 22 This would be a cost increase and comment was noted. Route 22 currently operates with 30 minute frequency. 1 comment from a property owner in the 57th and Perry St area about idling buses in front of their house. Comment was noted and justified; therefore, the schedule will be updated effective May 15, 2016. 1 comment about the long connection wait times between Routes 32 and 94 on the weekends. This would be a cost increase to improve frequency with all routes in the STA network and comment was noted. Route 32 is interlined with Route 29 at S.C.C. which is tied to the pulse at the Plaza, as is Route 94, which makes the schedules difficult to change. 1 comment recommending a Route 34 modification in the S.C.C. area to make is safer for passengers and coach operators exiting the college. Comment was noted. Plans for a re-located transit center at S.C.C. are included in STA Moving Forward but not yet funded. STA would seek further feedback at the time of project design and engineering. The City of Spokane also has plans for a traffic signal in the area. 1 comment supporting the proposed U-District plan that eliminates service on Riverpoint Blvd (Route 29) and the relocation of Routes 26/28 to travel on MLK Way and Pine St. All routes serving the U-District are proposed to follow the same path eventually, thereby simplifying service and providing more buses to catch. The changes to Routes 26 and 28 will take place in May and the Route 29 change is proposed for September.
BUS STOP COMMENTS 2 comments related to bus stop locations. This includes a complaint from a homeowner near an existing bus stop who thinks the stop announcements are too loud. The other commenter was wondering why the stop near him was relocated due to the successful multi-year stop consolidation project. 1 comment stating that the bus stop signs are difficult to see in snow. Commenter went on to say that the bus stop announcements inside the bus are very helpful. 1 comment about a bus stop that was knocked down and needed repair.
OTHER COMMENTS 1 comment asking what STA is planning in terms of a phone app now that the real time data is available. 1 comment suggesting we build a park & ride in the Northwood Apartments area in Millwood (see new service comment). Not included in STA Moving Forward. 1 comment asking why STA does not provide restrooms for riders at the VTC. 1 comment asking in the VA Hospital participates in a bus pass program.
RECOMMENDATION TO COMMITTEE: Information only.
FINAL REVIEW FOR BOARD BY:
Division Head Chief Executive Officer Legal Counsel SPOKANE TRANSIT AUTHORITY PERFORMANCE MONITORING & EXTERNAL RELATIONS COMMITTEE MEETING
June 1, 2016
AGENDA ITEM 8F : ANNUAL PASSENGER FACILITIES REPORT
REFERRAL COMMITTEE: N/A
SUBMITTED BY: Karl Otterstrom, Director of Planning Mike Hynes, Transit Planner II
SUMMARY: The Performance Report – Passenger Facilities contains information about Spokane Transit including: • Bus stop level ridership • Park and ride utilization • Capital projects and grant administration
Spokane Transit serves 1,669 bus stops, serves and maintains 127 transit shelters placed at 101 locations, serves and maintains twelve (12) park and ride lots, and provides bike lockers at select locations. Understanding how these passenger facilities are used enables Spokane Transit to focus its resources more efficiently and provides key data points which assist in ensuring the agency invests responsibly in infrastructure that supports the Mission Statement and stated Comprehensive Plan goals and policies.
RECOMMENDATION TO COMMITTEE: Information only.
FINAL REVIEW FOR COMMITTEE BY:
Division Head Chief Executive Officer Legal Counsel Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft Edition No. 4 (2015 Data)
Prepared for: Performance Monitoring and External Relations Committee
Draft
6/1/2016
Spokane Transit assures nondiscrimination in accordance with Title VI of the Civil Rights Act of 1964. For more information, see www.spokanetransit.com. Upon request, alternative formats of this information will be produced for people who are disabled. Please call (509) 325-6094 (TTY Relay 711) or email [email protected].
Table of Contents Executive Summary ...... 1 2015 Results ...... 1 Bus Stops ...... 1 Ridership ...... 1 Top Bus Stops for Boarding Activity – 2015 ...... 2 Capital Projects ...... 2 Transit Shelters ...... 2 Operational Improvements ...... 3 Park and Ride Lots ...... 4 Owned/Leased Facilities ...... 5 Cooperative Facilities ...... 16 Bike Lockers ...... 22 Appendix ...... 23 Table 1 - 2015 Weekday Boarding Activity by Stop ...... 23 Table 2 – New Stop Locations That Meet 25 Boardings per Day ...... 66
Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 6/1/2016
Executive Summary
Spokane Transit provides fixed route bus service, Paratransit service comparable to fixed route service and Vanpool service, to the cities of Airway Heights, Cheney, Liberty Lake, Medical Lake, Millwood, Spokane and Spokane Valley as well as unincorporated areas of Spokane County that are within the Public Transportation Benefit Area (PTBA).
In addition to providing fixed route, Paratransit and Vanpool service, Spokane Transit also serves 1,669 bus stops, serves and maintains 127 transit shelters, serves and maintains 12 park and ride lots as well as provides bike lockers at select locations in the service area.
The following report will provide information in regards to Spokane Transit facilities to include bus stop level ridership, park and ride lot utilization, and passenger facilities projects delivery.
Spokane Transit believes it must invest responsibly in infrastructure that supports STA’s Mission Statement and stated Comprehensive Plan goals and policies.
2015 Results
Bus Stops
The number of bus stops remained steady in 2015. New stops have been added since the first of the year as part of the May 2016 service change.
Ridership
In 2015 Spokane Transit carried 10,788,000 passengers compared to 11,324,434 the year prior.
The following table indicates the top ten weekday boarding locations for bus stops for the year. Boarding data is compiled based on onboard route surveys completed as part of Spokane Transit’s Transit Monitoring Program (TMP). Each service day, except holidays, two randomly selected trips are surveyed. Additional trips are also selected to be surveyed each day and in total the TMP program surveyed more than 7,200 trips in 2015.
Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 1 6/1/2016
Top Bus Stops for Boarding Activity – 2015 The following bus stops experienced the highest passenger boarding activity in 2015. This list excludes transit centers and park and ride lot facilities.
Average Weekday Rank Stop Name DIR Routes Served Boardings 2015 2014 66 Cheney Express, 68 1 Betz and Al Ogdon Way OB/CCW 250 305 Cheney Local 2 Division and Hoffman IB 25 Division 212 219 66 Cheney/EWU, 68 3 Elm and C Street IB/CCW Cheney Local, 165 Cheney 198 150 Express 66 Cheney/EWU, 68 4 Betz and SR 904 IB 194 157 Cheney Local 20 SFCC, 21 West Broadway, 22 NW BLVD, 5 Lincoln and Spokane Falls OB 189 140 23 Maple/Ash, 24 Monroe, 124 North Express 6 Division and Wellesley OB 25 Division 177 155 61 Hwy 2 via Browne’s 7 Sprague and Hayford IB 163 144 Addition 8 Monroe and Montgomery IB 24 Monroe 155 181 9 Sprague and Custer IB 90 Sprague 150 120 24 Monroe, 124 North 10 Monroe and Broadway OB 145 124 Express IB = Inbound, OB = Outbound, CW = Clockwise, CCW = Counter-Clockwise
Capital Projects
Transit Shelters
Sunset Highway and Government Way Spokane Transit installed a transit shelter and solar lighting at the inbound bus stop on Sunset Highway and Government Way as well as pedestrian improvements at both the inbound and outbound bus stops. This project was funded under Spokane Transit’s Passenger and Operational Facilities program of the Capital Improvement Program (CIP). The annual budget for the program is $100,000 and is comprised of Federal and local funds.
The addition of the transit shelter at the inbound stop results in a covered and lighted waiting area for approximately 50 passengers on an average week day. Sidewalk connections were also made between existing sidewalks on Government Way to the bus stop locations along Sunset Highway. The outbound bus stop was relocated from a nearside location to farside location in Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 2 6/1/2016
order to allow for the required space to construct the sidewalk improvements. Additionally, the relocation of the outbound bus stop corrected a safety issue where customers would walk in the street in order to get from the bus stop to Government Way due to the lack of a connecting sidewalk.
Mission and Crestline In partnership with the City of Spokane and the Chief Garry Neighborhood Council, Spokane Transit managed the construction and installation of a transit shelter at the inbound stop on Mission Avenue and Crestline Street. The shelter was procured from LNI Manufacturing, LLC of Hawthorne, California after a competitive bid process. The project was fully funded with Community Development Block Grant (CDBG) funds that were awarded to the Chief Garry Neighborhood.
Potential Future Shelter Project Sites Each year Spokane Transit reviews stop level boarding data to determine if any stops that previously had ridership numbers too low to warrant shelter now meet the minimum threshold of 25 boardings on an average weekday.
Table 2 in the Appendix summarizes the stop locations that previously fell below 25 boardings per average weekday but are now at or above the minimum threshold. It should be noted that simply meeting minimum boardings is not a guarantee that a shelter can be placed. Spokane Transit must evaluate each site individually to determine property ownership, available space and funding available.
Operational Improvements
North Nevada Street In 2015 eight bus stops along the North Nevada Street corridor were improved to bring them into compliance with Americans with Disabilities Act (ADA) standards. Existing conditions included sidewalks separated from the curb by drainage swales. The swales made it difficult for customers to board and alight at the bus stops and impossible for a wheelchair. Spokane Transit poured concrete pads to connect the curb and sidewalk, giving customers a firm, level surface from which they could board and alight Spokane Transit buses.
The improved locations were located at:
• Northbound and southbound Nevada Street at Lincoln Road Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 3 6/1/2016
• Northbound and southbound Nevada Street at Magnesium Road • Southbound Nevada Street at Hoerner Avenue • Southbound Nevada Street at Holland Avenue • 9832 Nevada Street • Eastbound Hawthorne Road at Nevada Street
Indian Trail Restroom In an effort to improve the welfare of Spokane Transit operators and improve operational efficiency Spokane Transit placed a prefabricated restroom at the end of the line location for Route 23 Maple/Ash on North Indian Trail road near West Blackfoot Avenue. The total project cost of $121,477 was comprised of local funds.
Spokane Transit leases the land on which the restroom was installed from the Spokane Parks Department. The restroom building is climate controlled and includes a key card lock so that it can only be accessed by authorized Spokane Transit personnel.
South Hill Park and Ride Two key operational improvements were implemented at the South Hill Park and Ride in 2015. First, as a result of a service change conducted in 2012, the southernmost bus bay at the park and ride is occupied by a bus during that route’s layover period. This resulted in a tight turn radius for buses entering the park and ride from southbound Southeast Boulevard. In order to alleviate the radius issue, Spokane Transit widened the curb apron to allow buses to be able to enter from Southeast Boulevard and pass a bus in the southernmost bay without issue.
Secondly, South Hill Park and Ride was selected as a location to receive dynamic message signage as part of Spokane Transit’s CAD/AVL system.
The total project cost of $35,514 was comprised of local funds.
Park and Ride Lots
Spokane Transit operates twelve park and ride locations within the service area. Eight are either owned or leased by Spokane Transit while the remaining four are made possible by cooperative agreement. Typically a cooperative agreement includes Spokane Transit contributing to the maintenance and snow removal of the lot.
Spokane Transit collects park and ride utilization data in two ways:
1) Via routine surveys conducted by Spokane Transit Security personnel. 2) Annual License plate surveys of all park and ride lots in the service area.
Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 4 6/1/2016
Counts performed by security staff are conducted multiple times each weekday with a minimum of one count during the peak period when utilization of the lot is typically highest (exception: counts may or may not be conducted daily at outlying lots such as K Street Station or Cheney based on available manpower). The charts that follow indicate the 85th percentile data related to park and ride counts.
Owned/Leased Facilities
Five Mile Park and Ride City Location Available Parking Spaces
Spokane Ash Street and Five Mile Road 99
Five Mile Park and Ride is served by the Route 22 Northwest Boulevard, Route 24 Monroe, Route 27 Hillyard and Route 66 Cheney on select trips. Peak service on weekdays provides eight buses an hour departing to downtown Spokane.
Five Mile Park and Ride averaged 193 boardings per weekday in 2015.
Five Mile 120
100
80 2015 60 2014
40 Capacity
20
0 JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
As seen on the map below, the Five Mile Park and Ride maintains a strong density of users from areas to the north as well as northwest along the Indian Trail Road corridor. Indian Trail has been slated for route improvements which would add night and weekend service as part of STA Moving Forward.
Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 5 6/1/2016
Hastings Park and Ride City Location Available Parking Spaces
Spokane Hastings Road and Mayfair Road 135
Hastings Park and Ride is served by Routes 25 Division, 124 North Express and Route 66 Cheney/EWU which has two morning departures when EWU is in session. The Route 25 provides fifteen minute peak frequency and thirty minute frequency on nights and weekends. The Route 124 operates on weekdays only. In 2015 there were 352 boardings per average weekday.
Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 6 6/1/2016
Hastings 160
140
120
100 2015 80 2014 60 Capacity 40
20
0 JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
Like Jefferson Lot, Hastings Park and Ride’s utilization is highly dependent on whether or not Eastern Washington University is in session. Route 66 Cheney/EWU boardings account for approximately 30 percent of boardings each weekday when school is in session.
Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 7 6/1/2016
Jefferson Lot Available Parking City Location Spaces
Spokane Jefferson Street between 3rd and 4th Avenues 406
The Jefferson Lot is served by the Route 66 Cheney/EWU with fifteen minute frequency, or better, during the peak period when school is in session, thirty minute frequency on non-school days and hourly frequency on nights and weekends. The lot is also served by Route 62 with limited weekday service and Route 165 during the peak period.
Use of Jefferson Lot fluctuates greatly based on whether Eastern Washington University is in session. During the academic school year it is not uncommon for the lot to be at capacity while in the summer period utilization declines sharply. For 2015, the average weekday boardings at Jefferson lot was 631 based on on-board survey data.
Jefferson Lot 450 400 350 300 250 2015 200 2014 150 Capacity 100 50 0 JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
In previous years, the maximum capacity of Jefferson Lot was listed at 420 parking stalls. In 2015, in preparation for paving, pedestrian and amenity improvements it was discovered that the number of marked marking stalls was actually 406. That new figure is represented in the chart above. Lot improvements scheduled for the summer of 2016 will reduce capacity slightly to 402 marked parking stalls.
Those utilizing the park and ride at Jefferson Lot come from areas south and north of the Interstate 90 corridor through Spokane as well as areas of Millwood and Spokane Valley. The south hill area of Spokane is the densest area of origin for vehicles parking at Jefferson Lot.
Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 8 6/1/2016
K Street Station City Location Available Parking Spaces
Cheney K Street and 1st Avenue 28
K Street station is served by the Route 68 Cheney Local as well as the Route 165 Cheney Express. The Route 68 provides thirty minute peak frequency on weekdays and hourly frequency on nights and weekends. The Route 165 provides thirty minute peak frequency on weekdays only.
Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 9 6/1/2016
K Street Station 30
25
20 2015 15 2014
10 Capacity
5
0 JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
K Street station average 63 boardings per week in 2015, slightly higher than 2014’s 60 boardings per weekday.
The results from the October 2015 park and ride surveys did not yield sufficient data which could be used to develop and origin map. Three vehicles were recorded in the lot during the October 2015 survey. None of the three vehicles originated within the PTBA.
Liberty Lake Park and Ride Available Parking City Location Spaces
Liberty Lake E Mission Avenue and Meadowwood Lane 165
Liberty Lake Park and Ride is served by the Route 98 Liberty Lake via Sprague and the Route 174 Liberty Lake Express. The Route 98 provides thirty minute peak frequency and hourly service on nights and weekends between Liberty Lake Park and Ride and the Valley Transit Center via Sprague Avenue. The Route 174 provides between eight and fifteen minute peak frequency weekdays only to downtown Spokane via Interstate 90.
2015 was the first full year overflow parking was available for Liberty Lake Park and Ride customers at the City of Liberty Lake Town Square. Typically, usage of the overflow lot is low during the week with two to five vehicles in the lot. Please note vehicles utilizing the overflow parking are not represented in the chart on the following page.
Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 10 6/1/2016
Liberty Lake 180 160 140 120 100 2015 80 2014 60 Capacity 40 20 0 JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
The Liberty Lake Park and Ride consistently draws from the immediate area within the City of Liberty Lake as well as the Barker Road corridor and areas of Wellesley Avenue north of the Spokane River. Commuters from Idaho routinley make up one quarter of vehicles parking at the park and ride as noted in the map below.
Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 11 6/1/2016
Mirabeau Point Park and Ride Available Parking City Location Spaces
Spokane Valley 13209 E. Indiana Avenue 198
Mirabeau Point Park and Ride is served by the Route 32 Trent/Montgomery, Route 96 Pines/Sullivan, Route 97 South Valley, and the Route 174 Liberty Lake Express. These routes provide customers with various trip options to include direct service to Spokane Community College via the Route 32, access to the Valley Transit Center and Pines and Sullivan corridors via the Route 96 and 97 as well as access to downtown Spokane via the Route 174.
Mirabeau Point 250
200
150 2015 2014 100 Capacity
50
0 JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
Mirabeau Park and Ride is the third busiest park and ride, behind the Valley Transit Center and Jefferson Lot, in the Spokane Transit system with an average of 559 boardings per average weekday.
During the license plate audit conducted in October of 2015, 138 vehicles were recorded out of a total capacity of 198 available parking stalls. As shown in the map on the following page, the densest area of origin for vehicles parking in the lot are within the City of Spokane Valley, concentrated in an area boarded by Sprague Avenue to the north, University Road to the west, Sullivan Road to the east and 32nd Avenue to the south.
Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 12 6/1/2016
Pence-Cole Valley Transit Center (VTC) Available Parking City Location Spaces
Spokane Valley 4th Avenue and University Road 236
The VTC is served by the Route 90 Sprague, Route 96 Pines/Sullivan, Route 97 South Valley, Route 98 Liberty Lake via Sprague and the Route 173 VTC Express. The Route 90 offers fifteen minute peak frequency while the 96, 97, 98, and 173 all offer thirty minute peak frequency. Route 90 provides thirty minute frequency nights and weekends while the 96, 97 and 98 offers hourly service.
The VTC is the third busiest stop location in the entire Spokane Transit system with an average of 1,375 boardings per weekday.
Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 13 6/1/2016
Valley Transit Center 250
200
150 2015 2014 100 Capacity
50
0 JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
Results from the October 2015 survey indicates the densest origin of vehicles originated within the City of Spokane Valley.
Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 14 6/1/2016
South Hill Park and Ride Available Parking City Location Spaces
Spokane 31st Avenue and Southeast Boulevard 98
The South Hill Park and Ride is served by the Route 34 Freya, Route 43 Lincoln/37th Avenue, the Route 44 29th Avenue and the Route 45 Regal. The Route 43 offers thirty minute peak frequency and the Routes 34, 44 and 45 offer fifteen minute peak frequency. Hourly service is offered on nights and weekends.
Despite consistently low vehicle utilization of the South Hill Park and Ride, as a bus stop ridership remains strong with more than 300 boardings on an average weekday.
South Hill 120
100
80 2015 60 2014
40 Capacity
20
0 JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
The origins of vehicles utilizing the park and ride maintain a strong density to the south and east of the park and ride along the Regal Street corridor as seen in the map on the following page.
Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 15 6/1/2016
Cooperative Facilities
Arena Lot City Location Available Parking Spaces
Spokane W Boone Avenue and Howard Street 488
The Arena Lot is served by the Route 1 Plaza/Arena shuttle which provides ten minute peak frequency on weekdays only. Customers who choose to park at the Arena Lot can pay the $1.50 cash fare, purchase a $3.50 day pass or purchase a monthly pass for $30.00. The monthly pass provides unlimited travel on shuttle vehicles.
Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 16 6/1/2016
Arena Lot 600
500
400 2015
300 2014 Capacity 200 City Tickets Sold
100
0 JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
176 vehicles were recorded in the lot during the October 2015 license plate survey. As in previous years, the origin of vehicles utilizing the lot is generally from areas to the north and northwest of the park and ride. A notable number of vehicles also come from the Spokane Valley area south of the Interstate corridor.
Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 17 6/1/2016
Airway Heights Park and Ride City Location Available Parking Spaces
Airway Heights SR 2 (in front of Yoke’s Foods) 22
Airway Heights Park and Ride is served by the Route 61 Highway 2 via Browne’s Addition route which provides thirty minute peak frequency on weekdays and hourly service on nights and weekends.
As a bus stop, Airway Heights Park and Ride remains one of the busiest stops in Airway Heights with 65 boardings per average week day.
Airway Heights (Yokes) 25
20
15 2015 2014 10 Capacity
5
0 JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
The October 2015 survey noted eight vehicles in the lot which is consistent with routine checks conducted of the lot each month.
Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 18 6/1/2016
Country Homes Christian Church City Location Available Parking Spaces
Spokane Wall Street and Country Homes Boulevard 50
In cooperation with the Country Homes Christian Church, Spokane Transit offers 50 parking spaces to customers of the Route 124 North Express.
Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 19 6/1/2016
Country Homes Christian Church 60
50
40 2015 30 2014
20 Capacity
10
0 JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
Average weekday boardings at the Country Homes Park and Ride were up slightly in 2015 with 12 boardings per average weekday compared to 11 in 2014. The origin location of vehicles utilizing the lot is noted in the map below.
Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 20 6/1/2016
Fairwood Lot City Location Available Parking Spaces
Spokane 511 W. Hastings Road 200
Fairwood Lot is served by the Route 124 North Express on weekdays only. Parking at Fairwood Lot is made possible via a lease agreement with The Calvary Chapel and lot serves as an overflow lot for the Hastings Park and Ride. The lot has ample capacity with space for up to 200 vehicles.
Average weekday boardings on the Fairwood lot dipped slightly compared to 2014 with 52 boardings on an average weekday.
Fairwood 250
200
150 2015 2014 100 Capacity
50
0 JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 21 6/1/2016
Bike Lockers
Spokane Transit provides bike lockers at certain park and ride lots for customers who wish to ride their bike as well as access the fixed route system. All Spokane Transit buses have the capability of holding two bicycles on racks mounted on the front of the bus.
Bike lockers can be rented on a monthly basis by contacting Spokane Transit Customer Service. Customers pay an initial fee of $40.00 which includes a refundable $25.00 key deposit and the first three (3) months of rental. Each additional month costs $5.00.
Location Total Bike Lockers Available Total Bike Lockers Rented Five Mile Park & Ride 6 1 Hastings Park & Ride 5 2 Jefferson Park & Ride 6 1 Liberty Lake Park & Ride 13 2 Mirabeau Point Park & Ride 6 2 South Hill Park & Ride 2 0 Valley Transit Center 12 1
Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 22 6/1/2016
Appendix
Table 1 - 2015 Weekday Boarding Activity by Stop
Data shown is based on TMP surveys conducted during 2015. During onboard surveys, boarding and alighting activity is recorded at each stop along the given route. The data in the table below shows the combined boarding activity of all routes that serve the stop. The IVR numbers shown correspond with the numbering system used for customer information.
IVR Stop Name DIR Boards Alights Location Type 3264 Plaza Zone 7 2,387 1,383 Plaza 2740 EWU PUB 1,763 1,500 Transit Center 3185 Plaza Zone 4 1,459 1,174 Plaza 2632 Plaza Zone 8 1,382 987 Plaza 3209 Valley Transit Center 1,375 1,220 Transit Center 3168 Plaza Zone 2 1,337 0 Plaza 1603 Plaza Zone 5 1,303 992 Plaza 3132 Plaza Zone 6 1,215 650 Plaza 3246 Plaza Zone 3 1,043 775 Plaza 3204 Spokane Community College 922 803 Transit Center 3133 Plaza Zone 9 820 1,115 Plaza 2781 Plaza Zone 1 735 641 Plaza 2191 Leave @ Jefferson Lot OB 602 22 Park & Ride 3981 Riverside @ Post 593 172 2803 Mirabeau Point Park & Ride 559 492 Park & Ride 4087 Plaza @ Wall St S 449 86 Plaza 3159 Hastings Park & Ride 352 256 Park & Ride 2817 Liberty Lake Park & Ride 324 220 Park & Ride 3998 South Hill Park & Ride 312 344 Park & Ride 1135 Spokane Falls Community College 280 125 Shelter 2732 Betz @ Al Ogdon Way OB/CCW 250 137 Shelter 1291 5 Mile Park & Ride 232 333 Park & Ride 1005 Arena Lot 213 99 Park & Ride 1583 Division @ Hoffman IB 212 107 Shelter 2723 Elm @ C Street CCW 198 2 Shelter 2731 Betz (turnout) @ SR 904 CCW 194 55 Shelter 1052 Lincoln @ Spokane Falls Blvd OB 189 21 1526 Division @ Wellesley (Northtown) OB 177 237 Shelter Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 23 6/1/2016
IVR Stop Name DIR Boards Alights Location Type 4083 Sprague @ Hayford (CASINO) IB 163 4 Shelter 1499 Monroe @ Montgomery IB 155 35 2987 Sprague @ Custer IB 150 35 3309 Monroe @ Broadway OB 145 249 2072 Wellesley @ Belt EB 145 102 1503 Monroe @ Maxwell IB 145 37 1084 Spokane Falls Community College EB 141 304 Shelter 3438 Monroe @ Broadway IB 134 95 Shelter 1501 Monroe @ Nora IB 132 38 1570 Division @ Price IB 131 9 1507 Riverside @ Browne OB 124 30 1569 Newport Highway @ N 9305 IB 123 13 2049 Wellesley @ Division (Northtown) WB 121 126 Shelter 1456 Monroe @ Wellesley IB 117 29 Shelter 1944 Trent @ Perry (Social Security) IB 116 13 2865 Sprague @ Havana OB 116 129 2989 Sprague @ Havana IB 110 87 2968 Sprague @ Farr (Winco) IB 110 44 Shelter 1505 Riverside @ Washington OB 109 1 1200 Broadway @ Maple IB 109 3 Shelter 1952 Sprague @ Browne IB 109 245 4219 Plaza @ Wall St N IB 107 370 2108 Havana @ Sprague Southbound SB 104 0 3861 Sprague @ Browne OB 103 90 2083 Wellesley @ Division EB 100 143 2434 Regal @ 37th IB 99 5 3980 Valley Transit Center OB 97 0 2525 Chandler @ Hartson IB 94 33 1577 Division @ Dalke IB 93 38 2060 Wellesley @ Belt WB 90 112 1405 Monroe @ Indiana OB 90 249 1575 Division @ Lyons IB 90 14 2964 Sprague @ University IB 87 1 3000 Sprague @ Napa IB 87 35 1506 Riverside @ Bernard OB 85 23 1573 Division @ Rhoades IB 84 24 3886 Perry @ 8th IB 83 23 Shelter 3257 5th @ Thor IB 82 22 Shelter 1197 Broadway @ Nettleton IB 82 0 Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 24 6/1/2016
IVR Stop Name DIR Boards Alights Location Type 1594 Division @ Nora IB 81 58 3127 Spruce @ 2nd IB 80 8 Shelter 3002 Sprague @ Helena IB 79 61 2628 Hwy 2 @ Hayford (Walmart) IB 79 5 Shelter 1840 Northeast Community Center IB 77 27 Shelter 1408 Monroe @ Carlisle OB 77 344 Shelter 2208 Walnut @ 5th (Jefferson Lot) IB 77 744 2724 Elm @ 7th IB/CW 77 2 3307 Monroe @ Summit IB 75 46 2149 Pacific @ Oak IB 75 11 3986 Veterans Hospital IB 75 66 Shelter 1209 Boone @ Spokane Transit Authority IB 75 14 2429 Regal @ 53rd IB 74 2 Shelter 1578 Division @ Central IB 74 12 3974 Monroe @ Gardner IB 72 41 Shelter 1571 Division @ Cascade IB 70 20 1713 Leave Hoerner @ Colton IB 69 34 2958 Sprague @ Pines IB 69 31 1459 Monroe @ Garland IB 68 13 1602 Stevens @ Sprague IB 68 36 4121 Betz @ Washington (Eagle Point) OB/CCW 67 45 2190 3rd @ Cedar IB 66 28 1831 Wellesley @ Lacey IB 66 21 3189 Havana @ Sprague NB 65 44 2560 Airway Heights P&R (Yokes) IB 65 0 Park & Ride 1403 Monroe @ Maxwell OB 64 208 2206 Walnut @ 7th IB 64 11 Shelter 2343 Garfield @ 30th Ave (Manito Cente IB 63 34 1987 Francis @ Monroe IB 63 8 1580 Division @ Rowan (Franklin Park) IB 63 21 Shelter 1273 Ash @ Sharp IB 63 24 3224 K Street Station CCW 63 49 Park & Ride 3003 Sprague @ Ivory IB 63 22 2436 Southeast Blvd @ Regal IB 63 4 3126 Wellesley @ Ash EB 62 27 Shelter 3262 Fort George Wright @ Randolph IB 61 28 2427 Regal @ 57th IB 61 0 2970 Sprague @ Mullan IB 60 14 Shelter 1585 Division @ Garland IB 60 30 Shelter Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 25 6/1/2016
IVR Stop Name DIR Boards Alights Location Type 2430 Regal @ Palouse Hwy IB 59 4 2095 Wellesley @ Haven EB/OB 58 75 Shelter 1194 A Street @ Broadway IB 58 0 1515 Ruby @ Indiana OB 57 90 Shelter 1509 Division @ Spokane Falls Bl. OB 56 32 2993 Sprague @ Freya IB 55 31 1590 Division @ Buckeye IB 55 34 3888 Newark @ Richard Allen Ct IB 54 11 2115 Thor @ 5th SB 54 31 3620 Nevada @ Lyons IB 54 5 1417 Monroe @ Wellesley OB 53 197 4009 Indiana @ E. 12410 Sounds on Wheels IB 53 18 3081 Mission @ Regal IB 53 2 2980 Sprague @ Thierman IB 53 15 1310 Hastings @ Fairwood Center IB 52 40 Park & Ride 1595 Division @ Mission IB 52 37 2998 Sprague @ Altamont IB 51 35 1546 Hawthorne @ Division IB 51 16 2291 Adams @ 6th IB 51 1 2946 Sprague @ Sullivan IB 51 25 1514 Ruby @ Augusta OB 51 63 1272 Ash @ Maxwell IB 50 29 2037 Wellesley @ Haven WB 50 32 3161 Wiscomb @ Wedgewood (Lilac Plaza) IB 49 9 Shelter 3785 Wellesley @ Monroe WB 49 51 1462 Monroe @ Frederick IB 49 2 3622 3rd @ Washington OB 49 42 1592 Division @ Montgomery IB 48 21 3852 2nd @ Arthur IB 48 22 1269 Ash @ Indiana IB 48 10 1461 Monroe @ Dalton IB 48 13 3841 5th @ Stone E Central CC IB 48 16 3781 Market @ Garland EB 48 40 4159 Spokane Falls Blvd @ WSU School o IB 47 22 2078 Wellesley @ Monroe EB 47 64 1587 Division @ Courtland IB 45 28 2047 Wellesley @ Addison OB 45 39 Shelter 1154 Boone @ Maple IB 45 6 4081 Sunset @ Government Way IB 44 14 Shelter Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 26 6/1/2016
IVR Stop Name DIR Boards Alights Location Type 2640 Sunset @ Lewis IB 44 18 1596 Division @ Sharp IB 44 24 2384 8th @ McClellan IB 43 1 2085 Wellesley @ Addison EB 43 50 1919 Greene @ Mission EB 43 18 2044 Wellesley @ Nevada WB 43 34 1391 Ash @ Wellesley IB 43 34 2908 Sullivan @ Broadway OB 42 36 2857 Sprague @ Altamont OB 42 60 1198 Broadway @ Cannon IB 42 9 2725 6TH STREET @ ELM IB/CW 42 4 1614 Hamilton @ Mission OB 42 52 1497 Monroe @ Grace IB 42 6 1736 Addison @ Lyons IB 42 6 Shelter 2088 Wellesley @ Nevada EB 41 35 3060 Pacific @ Cannon IB 41 3 Shelter 1664 Hamilton @ Mission IB 41 37 1027 Sacred Heart Medical Building IB/OB 41 35 1394 Ash @ Garland IB 41 3 Shelter 1399 Ash @ Northwest Blvd. IB 41 13 2727 6th @ W 440 Cheney HS IB/CW 40 11 2878 Appleway @ Park OB 40 23 1874 Washington @ Sinto IB 39 17 1846 Crestline @ North Foothills IB 39 5 2062 Wellesley @ Alberta WB 39 22 1076 Riverside @ Hemlock (Broadmoor Apts) OB 39 25 3944 Mansfield @ Pines WB 39 11 2853 Sprague @ Helena OB 39 70 4028 Ash @ Mallon IB 38 15 1096 Driscoll @ Hoffman EB 38 16 4088 Lib Lk Rd @ Country Vista IB 38 0 1566 Newport Highway @ Graves IB 38 1 2893 Sprague @ Pines OB 38 41 4183 Hamilton @ Cataldo IB 37 13 Shelter 3854 2nd @ Sherman IB 37 11 2643 Sunset @ Rustle IB 37 1 Shelter 1411 Monroe @ Frederick OB 37 90 3083 Mission @ Cook IB 36 6 2467 Southeast Blvd @ 29th IB 36 7 Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 27 6/1/2016
IVR Stop Name DIR Boards Alights Location Type 2887 Sprague @ University OB 36 1 1564 Hawthorne @ Newport Highway IB 35 3 2038 Wellesley @ Crestline WB 35 16 3263 Riverside @ Hemlock (Broadmoor Apts) IB 35 18 1533 Division @ Francis OB 35 99 1516 Ruby @ Montgomery OB 35 28 3539 Cook @ Rich IB 35 13 2644 Sunset @ Lindeke IB 35 10 1655 Nevada @ Gordon IB 35 1 1572 Division @ Cozza IB 35 12 2985 Sprague @ Light Entrance to Costco IB 35 24 3006 Sprague @ Sheridan IB 35 10 3340 Monroe @ Boone OB 34 198 1412 Monroe @ Dalton OB 34 101 1826 Haven @ Diamond IB 34 7 1047 5th @ Wall IB 34 5 2361 29th @ Regal SB 34 13 1662 Hamilton @ Illinois IB 34 15 1628 Nevada @ Wellesley OB 33 29 3623 3rd & Pine OB 33 81 2092 Wellesley @ Pittsburg EB 33 56 1001 Wall @ Riverside OB 33 1 1825 Rowan @ Haven IB 33 3 2218 10th @ Madison OB 33 31 2365 29th @ Stone IB 33 0 3619 Nevada @ Cozza IB 33 5 1599 Division @ North River Drive IB 33 24 2884 Appleway @ Farr (Winco) OB 32 113 Shelter 3837 5th @ Haven IB 32 1 Shelter 3089 Mission @ Hamilton IB 32 29 3001 Sprague @ Pittsburg IB 32 12 3855 2nd @ Cowley IB 31 23 2286 14th @ Madison IB 31 8 1763 Washington @ Mission OB 31 60 3039 Pacific @ Hemlock IB 31 8 2995 Sprague @ Greene IB 31 5 2431 Regal @ 44th IB 31 0 1597 Division @ Boone IB 31 18 2867 Sprague @ Custer OB 30 140 Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 28 6/1/2016
IVR Stop Name DIR Boards Alights Location Type 2869 Sprague @ Carnahan OB 30 42 Shelter 2905 Sullivan @ Sprague OB 30 24 1519 Division @ Bridgeport OB 30 58 1217 Maple @ Maxwell OB 30 37 2710 Washington @ 3rd OB/CW 30 10 Shelter 1852 Division @ 6th Ave IB 30 1 1460 Monroe @ Kiernan IB 30 4 2991 Sprague @ Julia IB 29 9 Shelter 2084 Wellesley @ Lidgerwood EB 29 25 3984 Arrive @ Jefferson Lot OB 29 11 3396 Sullivan @ 4th OB 29 10 2210 Stevens @ 4th OB 29 20 2539 Leave SIA Concourse A IB 29 0 Shelter 1616 Hamilton @ Illinois OB 29 32 2516 Perry @ 11th IB 29 5 1203 Courthouse (Broadway @ Madison) IB 29 27 1195 Broadway @ Lindeke IB 29 0 3792 Lincoln @ 2nd IB 29 66 1568 Newport Highway @ Holland IB 28 0 2976 Sprague @ Park IB 28 18 3398 Indiana @ Hanson Cntr Signal Light IB/OB 28 8 2770 1st @ Cheney Spokane Rd. IB/CCW 28 20 Shelter 4110 Cedar @ 8th IB 28 4 3086 Mission @ Marshall IB 28 7 1517 Ruby @ Jackson OB 28 60 3015 Mission @ Hamilton OB 28 28 2846 Sprague @ Division OB 28 67 3299 Rowan @ Driscoll IB 28 9 1263 Northwest Blvd @ Hemlock IB 28 0 1584 Division @ Longfellow IB 27 8 2915 Sprague @ Sullivan OB 27 62 2955 Sprague @ McDonald IB 27 6 2952 Sprague @ Evergreen IB 27 11 4200 Sprague @ Haven IB 27 13 1397 Ash @ Grace IB 27 4 2874 Appleway @ Theirman OB 26 55 3490 Pines @ Sprague OB 26 24 1071 Sprague @ Jefferson OB 26 16 Shelter 2949 Sprague @ Adams IB 26 2 Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 29 6/1/2016
IVR Stop Name DIR Boards Alights Location Type 4085 Cannon @ Sunset OB 26 27 3743 Montgomery @ Argonne EB 26 12 1201 Broadway @ Cedar IB 26 7 1162 Courthouse (Broadway @ Madison) OB 26 55 3085 Mission @ Crestline IB 26 14 Shelter 2567 Hayford @ 9th Av IB 26 9 1796 Northeast Community Center OB 26 61 1410 Monroe @ Grace OB 26 69 4039 Wellesley @ Ash WB 26 51 1644 Nevada @ Central IB 26 0 1647 Nevada @ Everett IB 26 5 1646 Nevada @ Rowan IB 26 2 1045 6th @ Stevens IB 26 6 2966 Sprague @ Felts IB 26 1 Shelter 3977 Argonne @ Montgomery IB 26 2 1665 Hamilton @ Sharp IB 26 10 3248 3rd @ Cowley OB 25 46 2368 29th @ Pinecrest IB 25 14 2359 29th @ Ray SB 25 6 2150 Pacific @ Maple IB 25 9 2849 Sprague @ Sherman OB 25 72 2812 Molter @ Meadowood Tech Park IB/OB 25 32 Shelter 1604 Washington @ Main OB 25 3 1537 Division @ Weile OB 25 81 1939 Napa @ Cataldo IB 25 7 3096 Division @ 5th IB 25 0 1007 Washington @ North River Drive IB 25 13 2051 Wellesley @ Whitehouse WB 24 5 1184 Pettit @ Augusta WCCC IB/OB 24 24 Shelter 3004 Sprague @ O'Keefe Bridge Overpass IB 24 14 3302 Division @ Queen IB 24 50 1725 Nevada @ St. Thomas Moore Way IB 24 0 2855 Sprague @ Napa OB 24 63 1917 Greene @ Jackson EB/OB 24 16 1720 Magnesium @ Hill n' Dale IB 24 1 1741 Lidgerwood @ Columbia (Holy Family) IB 24 9 Shelter 1737 Addison @ Francis IB 24 9 Shelter 1285 Maple @ Wellesley OB 24 40 1871 Washington @ Nora IB 24 22 Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 30 6/1/2016
IVR Stop Name DIR Boards Alights Location Type 1414 Monroe @ Garland OB 24 114 4077 Nevada @ Hoerner (Winco) IB 23 0 1653 Nevada @ Empire IB 23 7 1950 Spokane Falls Blvd @ WSU School o OB 23 35 2974 Sprague @ Vista IB 23 10 2978 Sprague @ Coleman IB 23 9 2145 4th @ Hemlock IB/OB 23 29 2298 Stevens @ 6th OB 23 31 Shelter 2847 Sprague @ Cowley OB 23 30 2862 Sprague @ Freya OB 23 72 1937 Napa @ Sinto IB 23 5 1938 Napa @ Boone IB 23 8 3687 Empire @ Nevada IB 23 4 1150 Monroe @ 1st OB 23 0 3856 2nd @ Browne IB 23 39 1199 Broadway @ Oak IB 22 0 1191 A Street @ Boone IB 22 0 1070 Sprague @ Monroe OB 22 1 3791 3rd @ Jefferson IB 22 19 4236 McKeehan Way @ Washington OB/CW 22 0 2040 Wellesley @ Pittsburg WB 22 27 2031 Market @ Euclid WB 22 12 2070 Wellesley @ Alberta EB 22 41 1521 Division @ Empire OB 22 62 1859 Illinois @ Hamilton IB 22 18 2851 Sprague @ O'Keefe Bridge Overpass OB 22 28 2852 Sprague @ Ivory OB 22 47 3289 Perry @ 9th Avenue OB 22 75 Shelter 1657 Nevada @ Dalton (Gonzaga Prep) IB 22 0 3011 Mission @ Division OB 21 16 3061 Trent @ Bessie (DSHS) WB 21 6 Shelter 3783 Freya @ 5th NB 21 23 1392 Ash @ Longfellow IB 21 2 3601 Nevada @ Magnesium IB 21 0 1649 Nevada @ Wellesley IB 21 44 2542 Hayford @ Hwy 2 (Walmart) OB 21 70 3779 TJ Meenach @ Northwest Blvd EB 21 12 3087 Mission @ Upriver Drive IB 21 0 3661 Assembly @ Sanson IB 21 1 Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 31 6/1/2016
IVR Stop Name DIR Boards Alights Location Type 2911 Sullivan @ 819 N (McDonalds) IB 21 7 2016 Spokane Falls Blvd @ Cincinnati IB 21 22 1994 Francis @ Addison IB 21 13 1992 Francis @ Division IB 21 5 1868 Indiana @ Ruby IB 21 20 2840 Mission @ Mullan IB 20 8 1083 Fort George Wright @ Randolph OB 20 46 3325 Wall @ Country Homes Bl (CHURCH) IB 20 0 Park & Ride 2378 Grand @ 14th Avenue IB 20 3 Shelter 3252 Greene @ Jackson OB/WB 20 17 3950 Argonne @ Knox IB 20 0 3834 5th @ Freya IB 20 4 2767 1st @ Pine IB/CCW 20 3 Shelter 2195 Maple @ 2nd OB 20 20 1190 A Street @ Sinto IB 20 0 2079 Wellesley @ Wall EB 20 11 1004 Howard @ Gardner OB 20 56 Shelter 3470 Division @ Longfellow OB 20 48 2267 37th @ Latawah IB 20 6 2910 Sullivan @ Mission IB 20 24 1965 Francis @ Pittsburg OB 20 26 1843 Crestline @ Gordon IB 20 1 2000 Francis @ Crestline IB 20 13 2034 Market @ Garland WB 20 37 3853 2nd @ Hatch IB 20 9 4218 Pines @ Broadway IB 19 2 3559 Pines @ Maxwell IB 19 5 1913 Euclid @ Thor OB 19 8 3665 Alberta @ Central IB 19 3 1663 Hamilton @ Indiana IB 19 7 2983 Sprague @ Howe IB 19 4 2997 Sprague @ Lacey IB 19 5 2689 1st @ College Hill OB/CW 19 28 3400 Indiana @ Valley Mall (Black Angus) IB/OB 19 15 Shelter 3124 Fairchild @ Front Gate IB/OB 19 23 2959 Sprague @ Perrine IB 19 5 4167 Broadway @ Argonne IB 19 6 3821 8th @ Eastern IB 19 6 3192 Park @ Broadway IB 19 1 Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 32 6/1/2016
IVR Stop Name DIR Boards Alights Location Type 3632 5th @ Stone E Central CC OB 19 42 Shelter 1953 Sprague @ Bernard IB 19 69 1607 Ruby @ Sharp OB 19 52 1529 Division @ Rowan OB 19 62 2566 Hayford @ 12th Av IB 19 16 1767 Indiana @ Division OB 19 13 2630 Hwy 2 @ Flint (Triumph) IB 19 10 1818 Crestline @ Dalke IB 19 4 1955 Haven @ Wellesley IB 19 18 2203 Cedar @ 12th IB 18 2 4206 Wall @ 4th IB 18 7 2352 29th @ Southeast Blvd NB 18 8 3016 Mission @ Superior OB 18 8 2342 29th @ Grand OB 18 66 2814 Appleway @ Molter IB/OB 18 10 2344 31st @ Grand Bl IB 18 11 1613 Hamilton @ Sharp OB 18 42 1735 Addison @ Lyons IB 18 5 2087 Wellesley @ Cincinnati EB 18 16 2073 Wellesley @ Cannon EB 18 6 1535 Division @ Lyons OB 18 85 1875 Washington @ Boone IB 18 24 3208 Francis @ Division OB 18 28 2914 Sullivan @ Sprague IB 18 38 3537 Cook @ Hoffman IB 18 0 1823 Rowan @ Lacey IB 18 5 1867 Indiana @ Lidgerwood IB 18 10 1151 Monroe @ 2nd OB 17 33 1247 Wellesley @ Gustavus IB 17 0 4090 Sullivan @ Kiernan IB 17 0 3771 Trent @ Dale WB 17 15 3012 Mission @ Ruby OB 17 9 1832 Wellesley @ Cook WB 17 2 1562 Hawthorne @ Mayberry IB 17 5 3306 Monroe @ Bridge OB 17 50 1805 Wellesley @ Lacey EB 17 39 4000 Betz Rd @ Normal Park IB/CW 17 130 2435 Regal @ 35th IB 17 13 2726 6th @ Oak IB/CW 17 2 Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 33 6/1/2016
IVR Stop Name DIR Boards Alights Location Type 2362 29th @ Mt Vernon SB 17 17 1660 Hamilton @ Jackson IB 17 10 1762 Washington @ Sinto OB 17 25 3831 5th @ Florida IB 17 1 3058 Argonne @ Trent IB 17 0 2982 Sprague @ Fancher IB 17 12 2832 University @ Main IB 17 1 2094 Wellesley @ Crestline EB 17 29 3406 Sullivan @ 4th IB 17 20 3433 Pines @ 32nd (U HIGH) IB 17 9 1947 Riverpoint @ Spokane Falls Blvd IB 17 1 Shelter 1968 Francis @ Nevada OB 17 20 4195 Crestline @ Joseph IB 17 4 1993 Francis @ Lidgerwood IB 17 6 2017 Spokane Falls Blvd @ Cincinnati OB 16 29 3599 9671 N Nevada IB 16 0 3569 Pines @ 10th IB 16 10 3940 Mansfield @ Perrine WB 16 1 3760 Mansfield @ Wilbur WB 16 6 1906 Myrtle @ Marietta OB 16 15 3744 Montgomery @ Argonne Village EB 16 9 3216 Fairchild @ BX 101 Spaatz Rd OB 16 22 3885 Manfield @ Pines EB 16 36 2535 Sunset @ Lewis OB 16 56 1015 5th @ Deaconess Hospital IB 16 2 1759 Francis @ Addison IB/OB 16 28 2042 Wellesley @ Perry WB 16 16 2376 Grand @ 18th IB 16 2 1149 1st @ Jefferson IB 16 26 3076 Cannon @ 4th IB 16 27 1267 Ash @ Montgomery IB 16 10 2101 Market @ Euclid EB 16 21 4235 Buckeye @ Dale IB/OB 16 3 3858 5th @ Thor OB 16 74 3084 Mission @ Stone IB 16 3 1531 Division @ Central OB 16 79 4190 Illinois @ Dakota IB 15 1 1821 Rowan @ Stone IB 15 2 1842 Crestline @ Providence IB 15 2 Shelter Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 34 6/1/2016
IVR Stop Name DIR Boards Alights Location Type 3982 Appleway @ Barker IB 15 0 4022 Cowley @ 9th Ave IB 15 0 3009 Sprague @ Cowley IB 15 40 2354 29th @ Regal NB 15 39 2615 Lidgerwood @ Rowan IB 15 3 2618 Lidgerwood @ Olympic/Wabash IB 15 30 2831 SIA Concourse C IB 15 30 Shelter 2771 1st @ College Hill IB/CCW 15 8 3770 Montgomery @ Argonne WB 15 18 2758 1st @ W 800 IB 15 0 2611 Lidgerwood @ Wabash OB 15 23 2690 1st @ Cheney Spokane Rd. OB/CW 15 31 1554 Newport Highway @ N 9222 OB 15 157 1527 Division @ Queen OB 15 21 1510 Division @ North River Drive OB 15 23 1540 Division @ Lincoln OB 15 74 3310 Maple @ Maxwell OB 14 31 2266 37th @ Grand IB 14 1 1949 Riverpoint Higher Education Park IB 14 3 Shelter 4032 North Foothills @ Pittsburg IB 14 3 1873 Washington @ Maxwell IB 14 12 3602 Argonne @ Mission IB 14 4 3242 Park @ Sprague OB 14 12 3843 5th @ Magnolia IB 14 3 2883 Appleway @ Dishman Mica OB 14 36 2468 Southeast Blvd @ 27th IB 14 2 1074 Riverside @ Elm OB 14 9 1454 Monroe @ Queen IB 14 0 2940 Sprague @ Flora IB 14 0 2956 Sprague @ 12805 E (DMV) IB 14 1 2931 Barker @ Boone IB 14 4 4097 14th @ Adams IB 14 3 2815 Appleway @ Madson IB/OB 14 16 2798 Indiana @ Hanson Center Eastbound IB 14 27 4109 Cedar @ 10th IB 14 1 4127 Betz @ Washington (Eagle Point) IB/CCW 14 59 3278 Whitworth College Shelter IB 14 2 Shelter 3600 Nevada @ Holland IB 14 2 3769 Montgomery @ Argonne Village WB 14 10 Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 35 6/1/2016
IVR Stop Name DIR Boards Alights Location Type 2779 SR 904 @ 1st (Four Lakes) IB 14 12 1366 Indian Trail @ Barnes IB 14 1 1739 Lidgerwood @ Dalke IB 14 5 2314 29th @ Latawah IB 14 6 2367 29th @ Pittsburg IB 14 3 1600 Spokane Falls Blvd @ Bernard IB 14 74 Shelter 1656 Nevada @ Bridgeport IB 14 9 1615 Hamilton @ Indiana OB 13 26 2264 37th @ Arthur IB 13 2 1132 Alberta @ Northwest Blvd WB 13 24 1127 Driscoll @ Garland WB 13 12 3082 Mission @ Lacey IB 13 1 3162 Lawson @ 6th IB 13 3 3454 32nd @ University IB 13 5 4209 Perry @ Marietta IB 13 1 4108 Indiana @ Standard IB 13 1 1828 Haven @ Wabash IB 13 3 3874 Newark @ Laura OB 13 47 1038 Cowley @ Hartson (ST Lukes) IB 13 1 1204 Monroe @ Summit IB 13 7 2936 Appleway @ Corbin IB 13 0 4187 Indiana @ Evergreen IB 13 14 2761 1st @ G Street IB/CCW 13 12 2292 5th @ Jefferson IB 13 0 4208 Mission @ Calispel OB 13 6 3667 Rowan @ Alberta IB 13 0 3007 Sprague @ Sherman IB 13 19 2836 Mission @ University IB 13 3 1148 1st @ Cedar IB 13 19 3890 Arthur @ 5th IB 13 4 2514 Perry @ 15th IB 13 4 2469 Southeast Blvd @ Rockwood Blvd IB 13 0 2432 Regal @ Thurston IB 13 0 1092 Driscoll @ Garland EB 12 10 2069 Wellesley @ Milton EB 12 4 4112 37th @ Skyview IB 12 3 2204 Walnut @ 9th IB 12 4 1991 Francis @ Atlantic IB 12 18 1844 Crestline @ Courtland IB 12 6 Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 36 6/1/2016
IVR Stop Name DIR Boards Alights Location Type 1041 5th @ McClellan IB 12 0 3313 Francis @ Cedar IB 12 1 4137 Broadway @ Ella IB 12 4 2011 Ray @ 15th NB 12 15 1457 Monroe @ Longfellow IB 12 1 1452 Monroe @ Rowan IB 12 0 2854 Sprague @ Pittsburg OB 12 35 1715 Spokane Falls @ Post IB 12 47 2742 C Street @ 5th CCW 12 5 Shelter 3753 Mansfield @ Wilbur EB 12 20 2332 9th @ McClellan OB 12 16 1012 Stevens @ 2nd OB 12 12 2197 Maple @ 7th OB 12 64 4157 Sullivan @ Wellesley IB 12 2 3512 Mission @ PIG entrance IB 12 3 3222 Betz @ SR 904 (Cheney) IB 12 0 3618 Nevada @ Sharpsburg IB 12 0 3597 Hawthorne @ Nevada IB 12 0 1641 Nevada @ Francis IB 12 2 2381 8th @ Washington IB 12 6 2324 Bernard @ 18th IB 12 0 2316 29th @ Division IB 12 0 3594 Hawthorne @ Newport Hwy IB 12 0 1761 Washington @ Boone OB 12 43 1326 Waikiki @ Hawthorne IB 11 5 3500 Mission @ McDonald OB 11 16 4212 Ruby @ Desmet OB 11 17 1222 Northwest Blvd @ Maple OB 11 43 3128 Lawson @ 8th IB 11 1 3756 Indiana @ Valley Mall IB 11 7 1765 Washington @ Indiana OB 11 27 3543 Perry @ North Foothills IB 11 2 1855 North Center @ Illinois IB 11 12 1996 Francis @ Nevada IB 11 7 1999 Francis @ Pittsburg IB 11 6 2477 Rockwood Blvd @ Cowley IB 11 0 3833 5th @ Rebecca IB 11 3 3195 Park @ Sprague IB 11 12 1192 A Street @ Dean IB 11 0 Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 37 6/1/2016
IVR Stop Name DIR Boards Alights Location Type 2797 Indiana @ Valley Mall (HK Buffett IB/OB 11 14 1916 Market @ Cleveland EB 11 19 2132 Maple @ Pacific OB 11 9 2588 Medical Lake Center IB 11 3 Transit Center 2728 6th @ Golden Hills Drive IB/CW 11 7 Shelter 4072 Monroe @ Francis IB 11 0 4113 57th @ Perry IB 11 0 3627 3rd @ Arthur OB 11 50 3548 Nevada @ Lyons OB 11 56 3064 Trent @ Park WB 11 5 1909 Myrtle @ Frederick OB 11 11 2899 Sprague @ Evergreen OB 11 25 4102 Spokane Falls Blvd @ Front IB 11 13 4049 Washington @ 2nd IB 11 20 2366 29th @ Martin (Applebee's) IB 11 2 2127 Freya @ 24th SB 11 7 2380 8th @ McClellan IB 11 12 2322 Bernard @ 21st IB 11 0 2130 Freya @ 29th Avenue SB 11 10 2121 18th @ Ray SB 11 10 1143 Riverside @ A St IB 10 6 3090 Mission @ Dakota IB 10 2 3860 Mission @ Calispel IB 10 22 2090 Wellesley @ Perry EB 10 12 4178 Rowan @ Driscoll OB 10 27 2281 Lincoln @ 22nd IB 10 2 1208 Boone @ Monroe OB 10 21 3119 Lawson @ 12th IB 10 0 1251 Wellesley @ G Street IB 10 3 2623 Hwy 2 @ Ziegler IB 10 2 1777 Illinois @ Hamilton OB 10 10 2682 Four Lakes OB 10 25 2356 29th @ Ray NB 10 22 2014 Hartson @ Ferrall NB 10 7 3435 Monroe @ Columbia IB 10 1 1719 Magnesium @ Mayfair IB 10 5 2609 Lefevre @ Medical Lake High School IB 10 0 Shelter 2793 Indiana @ 12410 E (Sounds on Wheels) EB/OB 10 57 3815 Park @ 8th IB 10 0 Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 38 6/1/2016
IVR Stop Name DIR Boards Alights Location Type 2756 Presley @ Holladay IB 10 0 3839 5th @ Smith IB 10 2 2760 1st @ Union IB/CCW 10 0 1882 Trent @ Perry (Social Security) OB 10 87 2333 Grand @ 13th OB 10 22 2736 6th @ Cheney High School OB/CCW 10 28 2698 1st @ G Street OB/CW 10 23 2766 1st @ Calispel IB/CCW 10 9 1163 Courthouse (Broadway @ Madison) OB 10 45 Shelter 2063 Wellesley @ Milton WB 10 6 2045 Wellesley @ Cincinnati WB 10 5 2035 N Market @ Rockwell WB 10 0 1635 Nevada @ Francis OB 10 25 3565 Pines @ Sprague IB 10 18 4228 Wellesley @ Sullivan IB 10 16 3065 Trent @ Lily WB 10 5 3066 Trent @ Bradley WB 10 0 3766 Montgomery @ Woodruff WB 10 1 3564 Pines @ Valleyway IB 10 5 3566 Pines @ 1st IB 10 3 2863 Sprague @ Rebecca OB 10 18 Shelter 4207 Rowan @ Belt IB 10 0 1622 Nevada @ Bridgeport OB 10 30 1726 Nevada @ Lincoln IB 10 0 2119 Ray @ 15th SB 10 11 2379 Grand @ 12th IB 10 7 Shelter 2320 Bernard @ 25th IB 10 0 2125 Freya @ Congress SB 10 1 2374 Grand @ 22nd IB 10 1 1484 Monroe @ Wedgewood IB 10 0 4093 Mission @ Barker IB 9 0 3882 Appleway @ Greenacres IB 9 1 2961 Sprague @ Bowdish IB 9 9 1760 Washington @ North River Drive OB 9 24 1560 Division @ Hawthorne OB 9 39 1146 Riverside @ Elm IB 9 9 1650 Nevada @ Princeton IB 9 0 1088 Cochran @ Dalton EB 9 7 3336 Wall @ Spokane Falls Blvd OB 9 0 Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 39 6/1/2016
IVR Stop Name DIR Boards Alights Location Type 1541 Division @ Magnesium OB 9 103 1220 Maple @ Indiana OB 9 50 1226 NW Blvd @ Alberta OB 9 11 1236 G Street @ Wellesley OB 9 7 3430 32nd @ Clinton IB 9 3 1957 Rowan @ Lacey OB 9 30 1781 North Center @ Montgomery OB 9 28 1869 Indiana @ Division IB 9 9 1857 Illinois @ Morton IB 9 4 3876 Perry @ 12th OB 9 28 1040 5th @ Browne IB 9 1 1042 5th @ Bernard IB 9 2 1264 Northwest Blvd @ Belt IB 9 0 1438 G Street @ Central IB 9 0 2001 Freya @ 28th NB 9 17 2003 Freya @ 24th NB 9 6 2294 Wall @ 4th OB 9 22 4170 Mission @ Crestline OB 9 14 4119 57th @ Hailee IB 9 0 4100 29th Av @ Garfield St (Manito Center) OB 9 44 4114 57th @ Pittsburg IB 9 0 2648 Med Lake Hwy @ Stanley (Conoco) IB 9 1 2066 Hayford @ 9th OB 9 21 2133 Pacific @ Oak OB 9 97 3830 8th @ Havana IB 9 2 4214 Broadway @ Argonne OB 9 22 3604 Argonne @ Boone IB 9 2 3823 8th @ Fancher IB 9 1 1751 Addison @ Walton IB 9 8 1729 Standard @ Lincoln IB 9 1 3626 3rd @ Sprague Way OB 9 35 1618 Hamilton @ Jackson OB 9 15 3568 Pines @ 8th IB 9 2 1123 Driscoll @ Hoffman WB 9 16 1362 Indian Trail @ Ridgecrest IB 9 0 1388 Ash @ Everett IB 9 0 3332 Francis @ Monroe OB 9 139 2375 Grand @ 20th IB 8 1 2126 Freya @ 22nd SB 8 3 Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 40 6/1/2016
IVR Stop Name DIR Boards Alights Location Type 2129 Freya @ 28th SB 8 5 2859 Sprague @ Haven OB 8 31 1166 Broadway @ Walnut OB 8 56 2755 Presley @ Gregory IB 8 0 3094 Mission @ Division IB 8 13 1804 Wellesley @ Cook EB 8 22 2068 Wellesley @ C Street EB 8 6 2081 Wellesley @ Whitehouse EB 8 6 4025 Maple @ Mallon OB 8 23 3369 32nd @ Pines (U HIGH) OB 8 11 1216 Maple @ Boone OB 8 70 2285 14th @ Lincoln IB 8 3 Shelter 1792 Crestline @ Courtland OB 8 17 4229 Wall @ 2nd OB 8 12 2400 Regal @ 37th IB/OB 8 47 3741 Trent @ Vista EB 8 11 4172 1st @ Vine CCW 8 1 Shelter 4002 Trent @ Dale EB 8 24 3884 Mansfield @ Perrine EB 8 9 1887 Napa @ Cataldo OB 8 27 2650 Medical Lake Hwy @ Geiger (Mobil) IB 8 1 2543 Northern Quest Casino OB 8 191 Shelter 2220 Madison @ 14th OB 8 11 2222 14th @ Lincoln OB 8 22 2348 29th @ Perry OB 8 32 2747 7th @ I Street IB/CCW 8 5 Shelter 2816 Appleway @ E 22910 IB/OB 8 2 Shelter 3846 2nd @ Altamont IB 8 1 2967 Sprague @ Walnut IB 8 3 2834 University @ Broadway IB 8 0 3685 Empire @ Addison IB 8 3 1728 Lincoln @ Dakota IB 8 0 1738 Lidgerwood @ Francis IB 8 4 1721 Magnesium @ Standard IB 8 3 1658 Hamilton @ North Foothills Drive IB 8 12 3549 Nevada @ Cozza OB 8 19 4086 4th @ Hemlock IB 8 0 3513 Mission @ McDonald IB 8 4 3215 Sullivan @ Marietta IB 8 0 Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 41 6/1/2016
IVR Stop Name DIR Boards Alights Location Type 3515 Mission @ Vercler Val Gen Hosp IB 8 5 3567 Pines @ 4th IB 8 3 1367 Indian Trail @ Lowell IB 7 0 1364 Indian Trail @ Navaho IB 7 0 2641 Sunset @ Royal IB 7 1 3285 Grand @ 28th IB 7 1 2117 Thor @ 8th SB 7 11 4041 Alberta @ Dalton WB 7 9 1141 Government Way @ G St. IB 7 7 1067 Maple @ Main IB 7 2 3091 Mission @ Astor IB 7 6 1085 Fort George Wright @ Elliot EB 7 5 3346 University @ 16th OB 7 2 3372 32nd @ Clinton OB 7 6 1557 Hawthorne @ Newport Highway 2 OB 7 39 3310 Boone @ Maple OB 7 65 3292 Boone @ Spokane Transit Authority OB 7 28 2261 37th @ Pittsburg IB 7 1 2273 Bernard @ 33rd IB 7 0 3528 Rowan @ Haven OB 7 31 1941 Napa @ Springfield IB 7 3 1970 Francis @ Lidgerwood OB 7 13 1807 Leave Market @ Wellesley OB 7 9 2573 Hwy 2 @ West St IB 7 0 2622 Hwy 2 @ Craig IB 7 0 2880 Appleway @ Vista OB 7 18 4099 55th @ Freya IB/OB 7 23 3245 Perry @ 17th IB 7 5 2131 2nd @ Washington IB 7 52 1028 7th @ Browne Heart Institute IB 7 0 1044 6th @ Washington IB 7 0 3434 Monroe @ Dalke IB 7 0 2794 Wall @ 5th OB 7 52 4140 Appleway @ Greenacres OB 7 8 2890 Sprague @ Bowdish OB 7 12 2896 Sprague @ McDonald OB 7 23 2943 Sprague @ Conklin IB 7 0 4088 Lib Lk Rd @ Country Vista IB 7 0 2296 Wall @ 2nd IB 7 36 Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 42 6/1/2016
IVR Stop Name DIR Boards Alights Location Type 1072 Sprague @ Adams OB 7 18 2763 1st @ D Street CH. LIBRARY IB/CCW 7 3 2765 1st @ A Street IB/CCW 7 2 4007 Indiana @ 13518 E (ITT) IB/OB 7 0 3991 Lakeland Village IB/OB 7 13 1648 Nevada @ Olympic IB 7 0 1643 Nevada @ Dalke IB 7 2 2293 5th @ Monroe IB 7 0 1699 Wiscomb @ Wedgewood (Lilac Plaza) OB 7 35 2215 Adams @ 6th OB 7 54 2154 Sunset @ Lindeke OB 7 42 4224 Northwest Blvd @ Oak IB 7 10 1265 Northwest Blvd @ York IB 7 0 3212 Pines @ Broadway OB 7 16 3485 Pines @ 10th OB 7 15 3488 Pines @ 4th OB 7 5 4089 Progress @ Trent OB 7 19 3819 8th @ Thierman IB 7 0 3851 2nd @ Perry IB 7 1 3836 5th @ Greene IB 7 4 3052 Liberty @ Marguerite OB 7 22 3814 Park @ 5th IB 7 2 3826 8th @ Carnahan IB 7 1 1187 Mission @ Cochran IB 7 0 1186 Mission @ Nettleton IB 7 0 4186 Indiana @ Evergreen OB 6 27 1631 Nevada @ Rowan OB 6 25 1051 Lincoln @ Sprague IB 6 148 3028 Airport @ Spotted IB 6 0 3341 Monroe @ Columbia OB 6 21 1413 Monroe @ Kiernan OB 6 69 3073 Trent @ Byrd WB 6 1 3772 Trent @ Vista WB 6 4 2789 Sullivan @ Euclid Avenue IB 6 0 3563 Pines @ Alki IB 6 0 3018 Mission @ Magnolia OB 6 33 3335 University @ 6th OB 6 0 4166 Rowan @ Ash IB 6 0 1375 Indian Trails @ N 3233 (Yokes) IB 6 5 Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 43 6/1/2016
IVR Stop Name DIR Boards Alights Location Type 1365 Indian Trail @ Shawnee IB 6 0 1396 Ash @ Glass IB 6 0 1374 Indian Trail @ Woodside IB 6 0 1370 Indian Trail @ Kathleen IB 6 0 2972 Sprague @ 8722 E IB 6 1 2835 University @ Boone IB 6 0 1706 Nevada @ St. Thomas Moore Way OB 6 26 1620 Hamilton @ North Foothills OB 6 22 3463 University @ 13th IB 6 4 2318 29th Avenue @ Bernard IB 6 1 2325 Bernard @ 16th IB 6 1 2330 Washington @ 4th IB 6 34 4080 Sunset @ Windsor IB 6 1 Shelter 2642 Sunset @ Assembly IB 6 1 1621 Nevada @ Euclid (Gonzaga Prep) OB 6 11 3755 Indiana @ Mirabeau Parkway IB 6 7 3961 Appleway @ Signal IB/OB 6 0 2820 Appleway @ Meadowood Ln IB 6 0 Shelter 4182 Hamilton @ Cataldo OB 6 30 1062 Clarke @ Spruce IB 6 6 1538 Division @ Cozza OB 6 35 2277 29th @ Post IB 6 2 3525 Cook @ Rich OB 6 37 3173 6th @ Solar IB 6 0 1790 Crestline @ Euclid OB 6 50 1988 Francis @ Wall IB 6 2 4101 Spokane Falls Blvd @ Riverpoint OB 6 14 3020 Mission @ Stone OB 6 18 1986 Francis @ Jefferson IB 6 0 1951 Browne @ Main IB 6 24 2056 Wellesley @ Cedar WB 6 10 2004 Freya @ 22nd NB 6 5 2065 Wellesley @ Driscoll WB 6 26 2048 Wellesley @ Lidgerwood WB 6 10 2030 Market @ Cleveland WB 6 10 2871 Sprague @ Howe OB 6 31 2860 Sprague @ Greene OB 6 25 2872 Sprague @ Fancher OB 6 8 2858 Sprague @ Lacey OB 6 12 Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 44 6/1/2016
IVR Stop Name DIR Boards Alights Location Type 3962 Mission @ E 23102 IB/OB 6 19 4154 Maple @ 9th OB 6 52 1697 Addison @ Lyons OB 6 11 1696 Addison @ Francis OB 6 41 1153 2nd @ Jefferson OB 6 25 2591 Prentis @ Campbell IB/OB 6 5 1888 Napa @ Boone OB 6 13 2216 Adams @ 8th OB 6 32 2606 Maple @ Alder (Eastern State Hospital) IB 6 0 2219 Madison @ 12th OB 6 5 2694 1st @ Calispel OB/CW 6 4 1693 Lidgerwood @ Dalke OB 6 23 3870 Indiana @ Mirabeau Parkway IB/OB 6 10 4008 Indiana @ E. 12718 Olympic Boat IB/WB 6 1 2748 7th @ Washington IB/CCW 6 6 Shelter 4147 Mission @ Grady IB 6 1 2901 Sprague @ Best (Group Health) OB 6 6 2937 Appleway @ Long IB 6 1 2734 6th @ McKeehan Way OB 6 1 3636 5th @ Haven OB 6 24 3844 3rd @ Crestline IB 6 1 3899 Havana @ Hartson OB 6 9 3908 8th @ Eastern OB 6 11 3228 Mullan @ Mission OB 6 18 4136 Broadway @ Vista IB 6 0 3196 Magnolia @ 3rd IB 6 1 2331 2nd @ Washington IB 6 24 2818 Regal @ 5001 S IB 5 0 4052 18th @ Hogan IB 5 4 3478 University @ 13th OB 5 12 3761 Montgomery @ Carlisle WB 5 2 3768 Montgomery @ Locust WB 5 2 3762 Montgomery @ Jackson WB 5 1 3561 Pines @ Boone IB 5 2 4012 Trent @ Fancher WB 5 2 3071 Trent @ Airport WB 5 0 3859 Mission @ Upriver Dr OB 5 20 1907 Myrtle @ Cleveland OB 5 3 2730 6th @ Betz IB 5 7 Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 45 6/1/2016
IVR Stop Name DIR Boards Alights Location Type 1363 Indian Trail @ Comanche IB 5 1 1361 Indian Trail @ Bedford IB 5 0 1623 Nevada @ Gordon OB 5 17 3625 3rd @ Sherman OB 5 30 2369 29th @ Ivory IB 5 3 2123 18th Avenue @ Freya SB 5 4 2383 Washington @ 6th IB 5 1 2358 29th @ Thor SB 5 4 3157 Washington @ Spokane Falls Blvd OB 5 2 3093 Mission @ Ruby IB 5 31 2096 Haven @ Heroy EB 5 16 3382 Evergreen @ 20th OB 5 1 3357 Bowdish @ 32nd OB 5 2 3374 32nd @ Mamer OB 5 8 1277 Maple @ Grace OB 5 11 1274 Maple @ Northwest Blvd OB 5 26 1275 Maple @ Jackson OB 5 17 1381 Francis @ Alberta OB 5 3 1435 G St @ Francis OB 5 11 1954 Sprague @ Stevens IB 5 289 3432 32nd @ Collins IB 5 5 3408 Sullivan @ 8th IB 5 5 3452 32nd @ Pierce IB 5 5 1943 Trent @ Helena IB 5 3 2549 Airway Heights Correctional Center IB 5 0 1769 Indiana @ Lidgerwood OB 5 26 1959 Rowan @ Stone OB 5 13 2638 Hwy 2 @ Windsor IB 5 1 1961 Crestline @ Joseph OB 5 8 3857 2nd @ McClellan IB 5 5 3968 University @ Springfield IB 5 0 3784 Freya @ 3rd Avenue NB 5 3 2026 Havana @ Alki (Fairgrounds) NB 5 0 Shelter 2013 Thor @ 8th NB 5 13 1010 Wall @ Main IB 5 80 3519 Magnesium @ Nevada IB 5 3 1749 Addison @ Longfellow IB 5 1 1380 Francis @ A Street IB/OB 5 2 3125 Spruce @ 2nd OB 5 81 Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 46 6/1/2016
IVR Stop Name DIR Boards Alights Location Type 2753 Salnave @ Hattie IB 5 0 4169 Empire @ Nevada OB 5 20 2768 1st @ Vine IB 5 0 4018 Empire @ Addison OB 5 5 1695 Addison @ Francis OB 5 36 2346 29th @ Arthur OB 5 8 2334 Grand @ 14th OB 5 15 1889 Napa @ Sinto OB 5 16 2340 Grand @ 25th OB 5 16 2307 Bernard @ 25th OB 5 18 2531 Sunset @ Rustle OB 5 47 1682 Addison @ Longfellow OB 5 12 2692 1st @ Vine OB/CW 5 7 2714 7th @ I Street OB/CW 5 9 2033 Market @ Glass WB 5 2 2053 Wellesley @ Wall WB 5 16 1129 Driscoll @ Kiernan WB 5 2 2876 Appleway @ Coleman OB 5 25 4153 Mission @ Bitterroot IB 5 0 2895 Sprague @ 12816 E (DMV) OB 5 20 2953 Sprague @ Mayhew IB 5 1 4148 Mission @ Harmony IB 5 1 2948 Sprague @ Progress IB 5 0 1651 Nevada @ Rich IB 5 5 1652 Nevada @ Lacrosse IB 5 0 1249 Wellesley @ K Street IB 5 0 3486 Pines @ 8th OB 5 6 4156 Progress @ Wellesley OB 5 11 3227 University @ 8th OB 4 10 3817 8th @ Coleman IB 4 0 1189 Summit @ A Street IB 4 0 1188 Summit @ Lindeke IB 4 0 2733 6th @ Betz OB 4 13 3279 Nevada and Magnesium OB 4 17 1624 Nevada @ Empire OB 4 22 1419 Monroe @ Queen OB 4 43 3068 6300 E Trent WB 4 1 3764 Montgomery @ Oberlin WB 4 0 3013 Mission @ Astor OB 4 12 Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 47 6/1/2016
IVR Stop Name DIR Boards Alights Location Type 3973 16th @ Pines IB 4 5 1911 Frederick @ Sycamore OB 4 11 1393 Ash @ Lacrosse IB 4 0 4006 Indiana @ 13518 E (ITT/Great Floors) IB/OB 4 3 1090 Driscoll @ Kiernan EB 4 7 2099 Market @ Glass EB 4 5 3276 Broadway @ Monroe OB 4 11 3390 Sullivan @ 16th OB 4 1 3596 Hawthorne @ Mayberry OB 4 50 4014 Sullivan @ 8th OB 4 4 1556 Newport Highway @ Graves OB 4 68 2283 Lincoln @ Shoshone IB 4 0 2279 Lincoln @ 26th IB 4 0 2284 Lincoln @ 17th IB 4 0 1225 Northwest Blvd @ Nettleton OB 4 6 2275 29th @ Bernard IB 4 1 4189 Dakota @ Illinois OB 4 8 2913 Sullivan @ Valleyway IB 4 11 4225 Market @ Diamond OB 4 25 3757 Indiana @ Evergreen (Boston Pizza IB 4 10 1973 Francis @ Whitehouse OB 4 2 1946 Trent @ Hamilton IB 4 5 1779 Illinois @ Morton OB 4 11 1783 Perry @ Marietta OB 4 4 1995 Francis @ Standard IB 4 3 1990 Francis @ Whitehouse IB 4 0 2821 Mission @ Mullan OB 4 32 3878 Perry @ 15th OB 4 13 2403 Regal @ Palouse Hwy OB 4 61 1036 5th @ Chandler (Rockwood Clinic) IB 4 0 2174 8th & McClellan OB 4 55 1053 Main @ Cedar OB 4 0 1073 Riverside @ Maple OB 4 13 1059 Clarke @ Spruce OB 4 6 4185 Alki Way @ Alki Av NB 4 0 2005 Freya @ Congress NB 4 5 2800 Indiana @ Valley Mall (Best Buy) IB/OB 4 9 2795 Indiana @ Valley Mall (IHOP) IB/OB 4 6 3737 Trent @ Lily EB 4 12 Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 48 6/1/2016
IVR Stop Name DIR Boards Alights Location Type 4098 Cedar @ 11th OB 4 20 3749 Montgomery @ Oberlin EB 4 7 3198 Sunset @ Goverment Way OB 4 20 2613 Lidgerwood @ Everett OB 4 7 1885 Napa @ Springfield OB 4 3 2578 West Lake Hospital IB/OB 4 3 2192 2nd @ Cedar OB 4 18 2137 Pacific @ Hemlock (MAC Museum) OB 4 34 2338 Grand @ 22nd OB 4 8 2300 Grove @ 14th OB 4 13 2973 Sprague @ Bessie IB 4 3 2839 Mission @ Locust IB 4 3 2833 University @ Valleyway IB 4 0 3686 Empire @ Standard IB 4 3 2616 Lidgerwood @ Everett IB 4 4 1727 Lincoln @ Wilding IB 4 0 2711 7th @ Washington OB 4 0 2059 Wellesley @ Cannon WB 4 21 1125 Driscoll @ Rockwell WB 4 5 4115 57th @ Crestline IB 4 0 4198 Sprague @ Perrine OB 4 26 2945 Sprague @ 15800 E (Fred Meyer) IB 4 13 4143 Mission @ Harmony OB 4 1 2960 Sprague @ Fox IB 4 4 Shelter 2898 Sprague @ Mayhew OB 4 4 2941 Sprague @ 16713 E (Eagles) IB 4 0 4223 Northwest Blvd @ Euclid IB 3 0 1436 G Street @ Decatur IB 3 3 1258 Northwest Blvd @ D Street IB 3 0 1261 Northwest Blvd @ Alberta IB 3 9 3492 Pines @ Valleyway OB 3 5 3489 Pines @ 1st OB 3 7 2796 Indiana @ Valley Mall OB 3 8 Shelter 3493 Pines @ Alki OB 3 10 3482 16th @ Pines OB 3 5 3848 2nd @ Napa IB 3 3 3639 5th @ Freya OB 3 12 3191 Park @ Broadway OB 3 16 4066 1st @ Washington IB 3 0 Shelter Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 49 6/1/2016
IVR Stop Name DIR Boards Alights Location Type 3190 8th @ Park OB 3 10 3630 Magnolia @ 5th OB 3 21 1168 Broadway @ Oak OB 3 44 1169 Broadway @ Cannon OB 3 35 3213 Pines @ Main IB 3 11 3067 Trent @ Dollar WB 3 4 3570 Pines @ 12th IB 3 0 4179 Sullivan @ Trent IB 3 0 1904 Marietta @ Rebecca OB 3 1 4165 Rowan @ Cannon IB 3 0 3666 Alberta @ Columbia IB 3 0 3098 Leave Indian Trail End of the Line IB 3 1 3462 University @ 16th IB 3 9 2315 29th @ Manito Blvd IB 3 0 2326 Bernard @ 15th IB 3 5 2372 Grand @ 25th IB 3 4 2110 Havana @ 2nd SB 3 2 3474 Spokane Falls Blvd @ Wall IB 3 100 1140 Government Way @ N 211 IB 3 0 1138 Government Way @ N 1202 IB 3 6 3308 Riverside @ Monroe IB 3 182 3380 Evergreen @ 24th OB 3 2 3384 16th @ 14210 E OB 3 1 2906 Sullivan @ Valleyway OB 3 5 3355 32nd @ Pierce OB 3 3 3370 32nd @Collins OB 3 7 1281 Maple @ Garland OB 3 36 1221 Maple @ Knox OB 3 19 3802 37th @ Cook IB 3 0 3801 37th @ Mt Vernon IB 3 7 2271 37th @ Bernard IB 3 1 1222 Northwest Blvd @ Oak OB 3 8 2262 37th @ Helena IB 3 1 3455 University @ 30th IB 3 0 3429 32nd @ SR 27 IB 3 1 4151 32nd @ Bowdish IB 3 6 3522 Perry @ North Foothills OB 3 5 3423 Evergreen @ 24th IB 3 2 3410 Sullivan @ 12th IB 3 4 Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 50 6/1/2016
IVR Stop Name DIR Boards Alights Location Type 4107 Indiana @ Standard OB 3 9 3527 Cook @ Wellesley OB 3 27 3458 University @ 24th IB 3 0 3414 16th @ Progress IB 3 2 3416 16th @ Adams IB 3 3 1758 Francis @ Standard OB 3 7 1808 Market @ Wabash OB 3 4 1768 Indiana @ Ruby OB 3 8 3540 Empire @ Stone IB 3 3 1997 Francis @ Perry IB 3 3 3872 Arthur @ 5th OB 3 21 2396 Southeast Blvd @ 29th OB 3 33 1037 Cowley @ 4th IB 3 0 2478 Rockwood Blvd. @ 9th Ave IB 3 0 1018 6th @ Stevens OB 3 38 2398 Southeast Blvd @ Regal OB 3 11 2009 Ray @ 18th Avenue NB 3 13 2242 37th @ Arthur OB 3 14 2772 1st @ Railroad Tracks IB/CCW 3 5 1340 Francis @ Alberta IB/OB 3 13 3988 Medical Lake Center IB/OB 3 9 3738 Trent @ Park EB 3 7 2749 Washington @ 7th IB/CCW 3 1 Shelter 3034 Trent @ Koren EB 3 3 3746 Montgomery @ Woodruff EB 3 8 2713 7th @ Washington CW 3 11 3999 Elm @ Erie OB/CW/CCW 3 295 1876 Riverpoint @ Spokane Falls Blvd OB 3 19 2589 Lake @ Walker IB/OB 3 3 2135 Pacific @ Cannon OB 3 35 2688 1st @ Betz (RR tracks) OB/CW 3 17 2696 1st @ C Street CH. LIBRARY OB/CW 3 12 2242 37th @ Hatch OB 3 11 2311 29th @ Division OB 3 4 2544 Hwy 2 @ Flint (Triumph) OB 3 20 2225 Lincoln @ 19th OB 3 6 1883 Trent @ Helena OB 3 6 2717 F Street @ 6th OB/CW 3 2 2822 Mission @ Locust OB 3 1 Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 51 6/1/2016
IVR Stop Name DIR Boards Alights Location Type 3965 Mission @ Oberlin OB 3 4 2827 University @ Broadway OB 3 10 1722 Magnesium @ Dakota IB 3 1 1731 Standard @ Cozza IB 3 0 1730 Standard @ Lidgerwood IB 3 0 1134 TJ Meenach @ Elliot WB 2 4 4141 Barker @ Alki OB 2 4 4146 Mission @ Holl IB 2 2 4145 Mission @ Holl OB 2 4 2950 Sprague @ Best IB 2 0 2902 Sprague @ Adams OB 2 18 2888 Sprague @ Gillis OB 2 2 2944 Sprague @ 15915 E IB 2 1 3575 Hawthorne @ Division IB 2 0 3598 Nevada @ N 9727 IB 2 0 1645 Nevada @ Joseph IB 2 0 1642 Nevada @ Decatur IB 2 0 1339 Francis @ Belt IB 2 0 3494 Pines @ Desmet OB 2 10 4217 Pines @ Main OB 2 3 3496 Mission @ Pines OB 2 27 3497 Mission @ Houk OB 2 5 3484 Pines @ 12th OB 2 8 3498 Mission @ Vercler Val Gen Hosp OB 2 5 3504 Mission @ Evergreen OB 2 3 4757 Indiana @ Evergreen (Boston Pizza OB 2 3 4216 Sullivan @ Tirerama OB 2 16 3495 Pines @ Sinto OB 2 15 4135 Broadway @ Sargent IB 2 0 3910 8th @ Thierman OB 2 6 3634 5th @ Smith OB 2 11 4129 Broadway @ Ella OB 2 14 3912 8th @ Coleman OB 2 3 4130 Broadway @ Vista OB 2 6 3642 5th @ Florida OB 2 9 1185 Nora @ Pettet IB 2 0 3555 Hawthorne @ Newport Hwy (nearside OB 2 5 3556 Hawthorne @ Whitworth Drive OB 2 14 1625 Nevada @ Lacrosse OB 2 10 Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 52 6/1/2016
IVR Stop Name DIR Boards Alights Location Type 1633 Nevada @ Central OB 2 9 1630 Nevada @ Everett OB 2 11 1634 Nevada @ Dalke OB 2 2 3277 Monroe @ Rowan OB 2 37 1416 Monroe @ Longfellow OB 2 41 3759 Indiana @ Evergreen IB 2 0 3014 Mission @ Dakota OB 2 13 3062 Trent @ Ella WB 2 0 3574 16th @ Pierce IB 2 0 3763 Montgomery @ Van Marter WB 2 0 3019 Mission @ Napa OB 2 20 3511 Mission @ Blake IB 2 0 1165 Broadway @ Cedar OB 2 36 1372 Indian Trail @ Fleming IB 2 0 1373 Indian Trail @ Weile IB 2 0 1376 Indian Trail @ Francis IB 2 1 2323 Bernard @ 20th IB 2 2 1920 Freya @ Trent SB 2 4 2104 Havana @ Broadway SB 2 2 2105 Havana @ Alki (Fairgrounds) SB 2 3 2116 Thor @ Hartson SB 2 4 1139 Government Way @ N 508 IB 2 0 1849 Riverside @ Maple IB 2 9 3088 Mission @ Superior IB 2 7 2076 Wellesley @ Cedar EB 2 11 1094 Driscoll @ Rockwell EB 2 7 3338 Post @ Mallon OB 2 3 3393 Sullivan @ 11th OB 2 0 4160 Rowan @ Ash OB 2 17 1344 Indian Trail @ Holyoke OB 2 6 1279 Maple @ Glass OB 2 12 1282 Maple @ Lacrosse OB 2 6 3646 Assembly @ Sanson OB 2 20 4046 37th @ Crestline IB 2 1 2263 37th @ Perry IB 2 0 1231 Northwest Blvd @ F Street OB 2 5 4103 Pine @ Spokane Falls Blvd IB 2 7 4031 North Foothills @ Magnolia OB 2 13 3431 32nd @ Woodlawn IB 2 1 Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 53 6/1/2016
IVR Stop Name DIR Boards Alights Location Type 1963 Crestline @ Dalke OB 2 18 1795 Empire @ Stone OB 2 7 1942 Trent @ E 1800 IB 2 1 1948 Riverpoint @ N 639 IB 2 0 4197 57th E @ Regal OB 2 53 4050 18th @ Hogan OB 2 3 4116 57th @ Hailee OB 2 9 3879 Perry @ 17th OB 2 9 2394 Southeast Blvd @ Rockwood Blvd OB 2 17 1043 Bernard @ 6th IB 2 1 1023 5th @ Browne OB 2 8 1078 Government Way @ G Street OB 2 5 1081 Government Way @ N1202 OB 2 5 1060 Riverside @ Clarke OB 2 7 4037 Havana @ 3rd NB 2 3 1926 Freya Way @ Trent NB/WB 2 6 3752 11016 E Montgomery EB 2 12 3033 Trent @ Airport EB 2 3 3708 Empire @ Standard OB 2 8 2751 Washington @ 3rd IB/CCW 2 20 3037 Trent @ Dollar EB 2 8 2699 1st @ Union OB/CW 2 10 3750 Montgomery @ Carlisle EB 2 2 3751 Montgomery @ Van Marter EB 2 1 3745 Montgomery @ Locust EB 2 0 1712 Magnesium @ Division OB 2 6 1680 Addison @ Walton OB 2 5 2645 Medical Lake Hy @ Geiger Bl (Mobil) OB 2 10 2536 Sunset @ Windsor OB 2 8 1708 Magnesium @ Nevada OB 2 10 2349 29th @ Pittsburg OB 2 11 2217 Adams @ 10th OB 2 30 2250 37th @ Mt Vernon OB 2 7 1048 5th @ Deaconess Hospital OB 2 5 2605 Pine @ Maple IB 2 2 Shelter 1879 Riverpoint @ Spokane Falls Blvd OB 2 7 2336 Grand @ 18th OB 2 14 2214 5th @ Jefferson OB 2 16 2719 C Street @ 6th OB/CW 2 15 Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 54 6/1/2016
IVR Stop Name DIR Boards Alights Location Type 2811 Molter @ Mission IB/OB 2 2 4118 57th @ Ferrall IB 2 0 4168 55th @ Palouse Hwy IB 2 0 2729 6th @ Simpson Parkway Drive IB 2 5 2752 Salnave @ Lincoln IB 2 0 2806 Appleway @ Meadowood Ln OB 2 55 2810 Mission @ E 23400 IB 2 6 2809 Mission @ Homestead Dr IB 2 6 2824 Mission @ Felts OB 1 1 3967 University @ Springfield OB 1 7 3963 Mission @ Farr OB 1 0 2829 University @ Main OB 1 8 2837 Mission @ Felts IB 1 1 3972 Mission @ Farr IB 1 0 3970 Mission @ Raymond IB 1 0 4040 Alberta @ Courtland WB 1 2 2036 Market @ Heroy WB 1 4 2064 Wellesley @ C Street WB 1 6 2881 Appleway @ Sargent OB 1 8 2882 Appleway @ Dishman OB 1 8 4092 Barker @ Mission OB 1 21 4144 Mission @ Grady OB 1 4 2805 Liberty Lake Rd @ Appleway OB 1 9 2920 Sprague @ 16720 E OB 1 2 2963 Sprague @ Moffitt IB 1 4 2891 Sprague @ Fox OB 1 4 Shelter 2932 Barker @ Alki IB 1 1 4142 Barker @ Boone OB 1 18 2903 Sprague @ Progress OB 1 1 4199 Sprague @ Flora OB 1 19 3324 Monroe @ Wedgewood OB 1 12 4071 Monroe @ Francis OB 1 8 3656 Rowan @ Moore IB 1 1 1439 G Street @ Rowan IB 1 0 1257 Northwest Blvd @ F Street IB 1 0 1253 G Street @ Longfellow IB 1 1 1262 Northwest Blvd @ Nettleton IB 1 0 1255 G Street @ Garland IB 1 0 1341 Francis @ A Street IB/OB 1 6 Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 55 6/1/2016
IVR Stop Name DIR Boards Alights Location Type 1248 Wellesley @ Rustle IB 1 2 1337 Francis @ Oak IB 1 0 3211 Sullivan @ Kiernan OB 1 7 3501 Mission @ 13320 E OB 1 9 3499 Mission @ Woodlawn OB 1 3 3480 16th @ Bowdish OB 1 5 3502 Mission @ Blake OB 1 5 3479 16th @ Pierce OB 1 3 3481 16th @ Union OB 1 3 3640 5th @ Rebecca OB 1 11 3850 2nd @ Madelia IB 1 1 3629 3rd @ Madelia OB 1 0 3194 5th @ Havana IB 1 0 4133 Argonne @ Grace OB 1 4 3904 8th @ McKinnion OB 1 0 3591 Mullan @ Boone OB 1 10 3824 8th @ Woodlawn IB 1 0 3828 8th @ Custer IB 1 0 3914 Park @ 5th OB 1 6 3825 8th @ McKinnon IB 1 0 1179 Summit @ Lindeke OB 1 17 1170 Broadway @ Nettleton OB 1 70 3550 Nevada @ Sharpsburg OB 1 23 3553 9832 N Nevada OB 1 8 4033 Nevada @ Lincoln OB 1 12 1629 Nevada @ Olympic OB 1 12 1626 Nevada @ Rich OB 1 6 1627 Nevada @ Princeton OB 1 5 3765 10311 E Montgomery WB 1 0 4180 Evergreen @ Indiana IB 1 3 3074 Trent @ Waterworks WB 1 1 3070 Trent @ Koren WB 1 0 3510 Mission @ Mamer IB 1 1 1902 Jackson @ Freya OB 1 3 4162 Belt @ Central IB 1 0 1371 Indian Trail @ Excell IB 1 0 1368 Indian Trail @ Pacific Park IB 1 0 1389 Ash @ Queen IB 1 0 2328 Grove @ Sumner IB 1 2 Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 56 6/1/2016
IVR Stop Name DIR Boards Alights Location Type 1068 Main @ Cedar IB 1 1 1918 Marshall @ Fiske EB 1 13 4026 Maple @ Queen OB 1 5 3726 Rowan @ Alberta OB 1 11 3352 University @ 28th OB 1 0 3469 32nd @ University OB 1 9 4149 32nd @ Fox OB 1 0 3386 16th @ Adams OB 1 2 3350 University @ 24th OB 1 2 3388 16th @ Progress OB 1 0 3375 Evergreen @ 32nd OB 1 1 1276 Maple @ Chelan OB 1 3 1357 Indian Trail @ Comanche OB 1 4 1283 Maple @ Longfellow OB 1 19 1232 G Street @ Garland OB 1 3 2270 37th @ Manito Blvd IB 1 0 1224 Northwest Blvd @ Hemlock OB 1 13 1228 Northwest Blvd @ Milton OB 1 10 1433 G St @ Central OB 1 8 2399 Regal @ 35th IB/OB 1 17 3427 Evergreen @ 32nd IB 1 0 3183 Russell @ Tower IB 1 0 3428 32nd @ Mamer IB 1 6 4150 32nd @ Fox IB 1 1 3240 Evergreen @ 16th IB 1 2 3465 University @ 9th IB 1 6 3456 Universtiy @ 28th IB 1 0 1977 Francis @ Jefferson OB 1 11 1794 Crestline @ Empire OB 1 13 1793 Crestline @ Gordon OB 1 6 2802 Regal @ 5000 S OB 1 16 2253 Regal @ Thurston OB 1 4 4174 Hartson @ Sherman OB 1 59 1019 6th @ Washington OB 1 8 1850 Division @ 6th Ave OB 1 14 1058 Clarke @ W 2010 OB 1 0 1079 Government Way @ N 211 OB 1 9 1054 Main @ Maple OB 1 2 2027 Broadway @ Havana NB 1 1 Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 57 6/1/2016
IVR Stop Name DIR Boards Alights Location Type 2357 29th @ Thor NB 1 6 2025 Havana @ Ferry NB 1 1 2019 3rd @ Myrtle NB 1 3 2738 6th @ Elm OB/CCW 1 37 2243 37th @ Perry OB 1 6 3036 6300 E Trent EB 1 2 3114 Lawson @ 8th OB 1 13 3736 Trent @ Dora EB 1 7 3023 Mission @ Regal OB 1 54 2715 7th @ G Street CW 1 7 4111 37th @ Manito Blvd OB 1 8 3021 Mission @ Cook OB 1 28 3029 4500 E Trent EB 1 1 4227 Medical Lake @ Lefevre IB 1 1 3517 Magnesium @ E 636 (Graymare Apts) OB 1 5 4732 Trent @ Julia EB 1 2 3022 Mission @ Lacey OB 1 16 4213 Fairchild @ Spaatz OB 1 2 4120 Betz @ 6th OB/CCW 1 2 2735 6th @ Golden Hills Drive OB/CCW 1 12 3730 Trent @ Freya EB 1 1 2744 F Street @ 6th IB/CCW 1 11 Shelter 3031 Trent @ Byrd EB 1 1 2712 Washington @ 6th OB/CW 1 0 4048 29th @ Southeast Blvd. OB 1 43 3113 6th @ Lawson OB 1 12 2746 G Street @ 7th IB/CCW 1 3 4237 McKeehan Way @ Washington IB/CW 1 17 2718 5th @ College OB/CW 1 0 2842 1st @ Lincoln IB 1 10 4764 Trent @ Florida EB 1 1 3927 Hayford @ 12th OB 1 9 4058 Medical Lake Hwy @ Graham OB 1 2 3735 Trent @ Fancher EB 1 9 2743 5th @ College IB/CCE 1 4 2614 Lidgerwood @ Rowan OB 1 11 2245 37th @ Pittsburg OB 1 3 1880 Trent @ Hamilton OB 1 6 2693 1st @ Pine OB/CW 1 14 Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 58 6/1/2016
IVR Stop Name DIR Boards Alights Location Type 2305 Bernard @ 21st OB 1 12 2554 Hwy 2 @ Lundstrom OB 1 9 2239 37th @ Skyview OB 1 6 2309 29th Street @ Bernard OB 1 2 1049 5th @ Lincoln OB 1 6 2312 29th @ Manito Blvd OB 1 2 2249 37th @ Cook OB 1 4 2313 29th @ Latawah OB 1 13 1877 Riverpoint @ N 501 OB 1 3 2575 4th @ Eastlake State Hospital OB 1 7 2236 37th @ Bernard OB 1 6 1884 Trent @ E 1800 OB 1 1 2240 37th @ Latawah OB 1 23 2223 Lincoln @ 17th OB 1 5 1691 Lidgerwood @ Joseph (Holy Family) OB 1 12 2597 Campbell @ Brower IB 1 3 2647 Med Lake Hwy @ Stanley (Conoco) OB 1 5 2604 Pine @ Poplar (Pine Lodge) IB 1 0 2247 37th @ Crestline OB 1 3 2227 Lincoln @ 22nd OB 1 3 2303 Bernard @ 19th OB 1 13 2607 4th @ Minnie IB 1 0 2231 29th @ Post OB 1 5 1692 Lidgerwood @ Central (Holy Family OB 1 13 2819 Mission @ Signal IB 0 0 4303 Indiana @ 12718 E (Olympic Boat) EB 0 1 3187 3rd @ Magnolia OB 0 0 2701 1st @ Washington OB 0 2 4078 Nevada @ Jay (Winco) OB 0 27 4221 Northwest Blvd @ Cannon OB 0 13 4079 Sunset @ Grove OB 0 1 3740 Trent @ Ella EB 0 2 3645 Assembly @ Crown OB 0 6 2826 University @ Boone OB 0 1 3321 Wall @ Country Homes Blvd OB 0 13 3748 10310 E Montgomery EB 0 1 3473 Spokane Falls Blvd @ Washington IB 0 25 4234 Vista @ Fairview OB 0 12 3651 Rowan @ Crown OB 0 2 Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 59 6/1/2016
IVR Stop Name DIR Boards Alights Location Type 2745 6th @ G Street IB 0 0 3652 Rowan @ G OB 0 2 4171 Airport Dr @ Flint OB 0 7 3503 Mission @ Mamer OB 0 1 2702 1st @ Buena Vista OB 0 2 2838 Mission @ Woodruff IB 0 0 4193 14th @ Adams OB 0 10 3593 Argonne @ Knox OB 0 29 3421 Evergreen @ 20th IB 0 1 3662 Assembly @ Crown IB 0 0 3628 3rd @ Liberty Park Pl. OB 0 3 3099 Plaza Zone 10 IB 0 1221 2886 Appleway @ University OB 0 160 2754 Salnave @ Bonnie IB 0 0 4238 McKeehan Way @ Sports Complex OB/CCW 0 0 3342 Monroe @ Dalke OB 0 34 3426 Evergreen @ 30th IB 0 1 3109 Med Lake Hwy @ Lefevre (Harvest) OB 0 3 2782 Sullivan @ Fairview OB 0 6 3112 6th @ Campbell OB 0 1 2916 Sprague @ 15808 E (Zips) OB 0 12 3348 University @ 20th OB 0 2 4173 5th @ Sherman OB 0 7 3225 Country Vista @ Lib Lk Rd IB 0 0 2917 Sprague @ 15916 E OB 0 0 3901 8th @ Custer OB 0 4 4184 Alki Way @ Alki Av SB 0 5 3903 8th @ Carnahan OB 0 7 2885 Appleway @ Dartmouth OB 0 19 3551 Nevada @ Holland OB 0 17 3040 Sprague @ Airway Heights Corrections OB 0 1 3353 University @ 30th OB 0 1 4023 Cowley @ Hartson (ST Lukes) OB 0 23 3905 8th @ Woodlawn OB 0 0 3077 Russell @ 2nd OB 0 5 3906 8th @ Fancher OB 0 14 2703 1st @ W 800 OB 0 7 3226 Barker @ Appleway OB 0 17 2830 University @ Sprague IB 0 59 Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 60 6/1/2016
IVR Stop Name DIR Boards Alights Location Type 3774 Trent @ 4503 E WB 0 0 3193 Arrive Havana @ Sprague Southbound SB 0 127 3775 Trent @ Florida WB 0 2 2705 Presley @ Holladay OB 0 2 3777 Trent @ Julia WB 0 0 3030 Trent @ Waterworks EB 0 1 3917 Park @ Valleyway OB 0 3 4240 McKeehan Way @ 6th IB/CW 0 0 4117 57th @ Ferrall OB 0 8 4059 Medical Lake Hwy @ Graham IB 0 0 3552 Nevada @ Westview OB 0 25 3573 16th @ Bowdish IB 0 1 3371 32nd @ Woodlawn OB 0 2 4164 Belt @ Rowan IB 0 0 3939 Hwy 2 @ Lawson (Yokes) OB 0 51 3993 Bank of America IB 0 1327 3115 Lawson @ 12th OB 0 29 2783 Sullivan @ Euclid OB 0 3 3941 Fairchild @ Spaatz OB 0 3 2757 Presley @ 1st IB 0 0 4128 Betz @ 6th CW 0 1 4001 Trent @ Havana EB 0 0 3460 University @ 20th IB 0 0 3163 6th @ Campbell IB 0 0 2737 6th @ Oak OB/CCW 0 19 4003 Indiana @ 12718 E (Olympic Boat) OB 0 5 4131 Broadway @ Sargent OB 0 3 4181 Country Vista @ Liberty Lake Rd OB 0 1 4132 Argonne @ Trent OB 0 43 2825 University @ Mission OB 0 10 3554 Hawthorne @ Nevada OB 0 11 2918 Sprague @ Conklin OB 0 5 3506 Sullivan @ Marietta OB 0 5 3412 Sullivan @ 16th IB 0 8 3523 North Foothills @ Madelia OB 0 6 4013 Trent @ Havana WB 0 1 3378 Evergreen @ 28th OB 0 1 4194 57th @ Palouse Hwy IB 0 2 4138 Appleway @ Corbin OB 0 11 Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 61 6/1/2016
IVR Stop Name DIR Boards Alights Location Type 4196 57th @ Regal OB 0 3 4139 Appleway @ Long OB 0 2 3188 5th @ Havana OB 0 0 3964 Mission @ Herald OB 0 0 3418 16th @ E. 14204 IB 0 0 3557 Whitworth @ Wall IB 0 0 2828 University @ Valleyway OB 0 8 3966 University @ Sinto OB 0 1 3078 Russell @ 6th OB 0 6 3727 Alberta @ Columbia OB 0 4 3301 Francis @ Crestline OB 0 0 3812 Park @ Valleyway IB 0 0 4215 16th @ University OB 0 3 3969 University @ Maxwell IB 0 0 3466 University @ 7th IB 0 4 3728 Alberta @ Decatur OB 0 13 2709 Salnave @ Lincoln OB 0 4 3971 Mission @ Herald IB 0 0 4222 Northwest Blvd @ D Street OB 0 4 2807 Appleway @ Signal OB 0 5 2704 Presley @ 1st OB 0 2 3729 Alberta @ Francis (Midwick) OB 0 2 2739 Elm @ 7th OB/CCW 0 213 2808 Signal @ Mission OB 0 40 2706 Presley @ Salnave OB 0 15 Shelter 3975 16th @ Evergreen OB 0 3 2791 Sullivan @ Central Pre-mix light IB 0 0 4152 Mission @ Bitterroot OB 0 5 3197 2nd @ Lincoln IB 0 2 3558 Hawthorne @ College IB 0 0 4239 McKeehan Way @ 6th OB/CCW 0 0 3509 Mission @ Evergreen IB 0 2 4241 McKeehan Way @ Sports Complex IB 0 0 2823 Mission @ Woodruff OB 0 1 3637 5th @ Greene OB 0 21 3258 2nd @ Wall IB 0 0 3572 16th @ Union IB 0 1 3261 Mukogawa Institute OB 0 0 2741 C Street @ 5th IB 0 5 Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 62 6/1/2016
IVR Stop Name DIR Boards Alights Location Type 2708 Salnave @ Hattie OB 0 2 3664 Alberta @ Francis (Midwick) IB 0 0 4161 Rowan @ Cannon OB 0 0 3514 Mission @ Woodlawn IB 0 0 2780 Central Pre-mix light OB 0 1 2221 14th @ Madison OB 0 4 2235 Bernard @ 33rd OB 0 2 2596 Campbell @ Hallett IB 0 0 1601 Stevens @ Main IB 0 26 1900 Jackson @ Thor OB 0 1 1008 Stevens @ Spokane Falls Blvd IB 0 61 2583 Pine @ Fancher OB 0 0 1701 Standard @ Cozza OB 0 7 2229 Lincoln @ 26th OB 0 8 1238 Wellesley @ I Street OB 0 0 1178 A Street @ Summit OB 0 6 1928 Greene @ Augusta NB 0 151 1056 Clarke @ Ash OB 0 0 1240 Wellesley @ Warren OB 0 5 2577 Maple @ Pine IB 0 0 1147 Maple @ Pacific OB 0 12 2106 Havana @ Ferry SB 0 2 2385 Rockwood Bl @ 9th Av OB 0 2 2601 Lefevre @ Waterfront Park IB 0 7 2386 Rockwood Bl @ Cowley OB 0 22 1342 Francis @ Indian Trail OB 0 2 1241 Wellesley @ Rustle OB 0 9 1175 A Street @ Dean OB 0 18 2395 Southeast Blvd @ 27th OB 0 23 1180 Summit @ Cochran OB 0 9 1346 Indian Trail @ Woodside OB 0 3 1182 Mission @ Nettleton OB 0 13 1347 Indian Trail @ Weile OB 0 2 2571 Hwy 2 @ West St OB 0 10 1359 Indian Trail @ Bedford OB 0 3 1025 7th @ Browne OB 0 13 1242 Wellesley @ Assembly OB 0 18 2580 Maple @ Pine OB 0 0 2402 Regal @ 44th OB 0 38 Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 63 6/1/2016
IVR Stop Name DIR Boards Alights Location Type 2586 Lefevre @ Jefferson OB 0 0 1348 Indian Trail @ Fleming OB 0 1 2590 Lake @ Stanley IB 0 0 2404 Regal @ 53rd OB 0 23 2599 Lefevre @ Campbell IB 0 0 2405 Regal @ 55th OB 0 29 2112 2nd @ Myrtle SB 0 0 2406 Regal @ 57th OB 0 0 2608 4th @ Lefevre IB 0 0 2408 57th @ Cook OB 0 0 1710 Magnesium @ Standard OB 0 19 2410 57th @ Crestline OB 0 3 1979 Francis @ G Street IB 0 0 2411 57th @ Pittsburg OB 0 1 1177 A Street @ Sinto OB 0 14 1356 Indian Trail @ Navaho OB 0 7 1020 6th @ Bernard OB 0 13 2426 57th @ Cook IB 0 2 1711 Magnesium @ Hill n' Dale OB 0 18 1065 Clarke @ Ash IB 0 0 1234 G Street @ Longfellow OB 0 6 1031 4th @ Cowley OB 0 3 1355 Indian Trail @ Shawnee OB 0 7 1032 5th @ Chandler (Rockwood Clinic) OB 0 6 1021 Bernard @ 5th OB 0 12 1702 Standard @ Dakota OB 0 4 2572 Lefevre @ 4th OB 0 15 1703 Standard @ Lincoln OB 0 7 2574 4th @ Minnie OB 0 0 1967 Francis @ Perry OB 0 2 2576 Maple @ Pine OB 0 0 1428 Rowan @ Nettleton OB 0 5 1352 Indian Trail @ Strong Rd OB 0 5 1704 Lincoln @ Dakota OB 0 4 2581 Pine @ Poplar OB 0 0 1975 Francis @ Wall OB 0 11 2585 Hwy 902 @ Waterfront Park OB 0 0 1080 Government Way @ N 508 OB 0 0 2587 Lefevre @ Campbell OB 0 0 Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 64 6/1/2016
IVR Stop Name DIR Boards Alights Location Type 1206 Mallon @ Flour Mill OB 0 5 1969 Francis @ Cincinnati OB 0 0 2297 Wall @ 1st IB 0 15 1353 Indian Trail @ Lowell OB 0 8 1349 Indian Trail @ Excell Ave OB 0 2 1851 Cowley @ 9th Ave OB 0 35 2479 Sacred Heart Driveway @ 9th Ave OB 0 0 2600 Lefevre @ Jefferson IB 0 1 1878 Riverpoint Higher Education Park OB 0 0 2602 Pine @ Fancher IB 0 1 1358 Indian Trail @ Ridgecrest OB 0 4 2114 2nd @ Freya SB 0 1 1022 5th @ McClellan OB 0 34 2350 29th @ Martin OB 0 12 2527 Jefferson @ 1st OB 0 0 1009 Wall @ Spokane Falls Blvd IB 0 27 2528 Jefferson @ 2nd OB 0 0 2233 29th @ Bernard OB 0 2 2212 5th @ Monroe OB 0 3 1172 Broadway @ Lindeke OB 0 18 2532 Sunset @ Assembly OB 0 7 1173 Broadway @ A Street OB 0 27 2533 Sunset @ Royal OB 0 3 1024 5th @ Division OB 0 33 2213 5th @ Madison OB 0 3 1176 A Street @ Boone OB 0 24 1259 Northwest Blvd @ Alice IB 0 0 1063 Clarke @ W 2007 IB 0 0 1705 Lincoln @ Wilding OB 0 5 3262 Mukogawa Institute IB 0 0 Shelter 1632 Nevada @ Joseph OB 0 11 1382 Francis @ Belt IB 0 1 1350 Indian Trail @ Kathleen OB 0 6 2244 37th @ Helena OB 0 1 1287 Maple @ Everett OB 0 3 1694 Lidgerwood @ Francis OB 0 1 1444 Rowan @ Belt OB 0 5 2667 Airport Dr @ Spotted OB 0 12 2299 Grove @ 12th OB 0 4 Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 65 6/1/2016
IVR Stop Name DIR Boards Alights Location Type 1354 Indian Trail @ Barnes OB 0 12 2555 Hwy 2 @ Craig OB 0 20 1927 Greene @ Mission NB 0 30 2337 Grand @ 20th OB 0 10
Table 2 – New Stop Locations That Meet 25 Boardings per Day
As set forth in Connect Spokane – A Comprehensive Plan for Public Transportation, Section SI- 3.3 Shelters and Awnings, stops with shelters funded by Spokane Transit must meet the following criteria:
1) 25 or more weekday average boardings
2) Transfer point between two or more routes
3) Adjacent to a ridership generator with a high percentage of riders of limited mobility.
2015 2014 IVR Stop Name DIR Boards Boards 2436 Southeast Blvd @ Regal IB 63 13 1194 A Street @ Broadway IB 58 22 4159 Spokane Falls Blvd @ WSU School o IB 47 18 4088 Lib Lk Rd @ Country Vista (McDonalds) IB 38 14 1411 Monroe @ Frederick OB 37 6 1516 Ruby @ Montgomery OB 35 23 1655 Nevada @ Gordon IB 35 21 1412 Monroe @ Dalton OB 34 16 1662 Hamilton @ Illinois IB 34 17 3623 3rd & Pine OB 33 23 2365 29th @ Stone IB 33 14 3837 5th @ Haven IB 32 24 2286 14th @ Madison IB 31 2 1763 Washington @ Mission OB 31 23 1597 Division @ Boone IB 31 17 2869 Sprague @ Carnahan OB 30 23 1217 Maple @ Maxwell OB 30 23 1852 Division @ 6th Ave IB 30 25 3396 Sullivan @ 4th OB 29 24 Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 66 6/1/2016
2015 2014 IVR Stop Name DIR Boards Boards 1616 Hamilton @ Illinois OB 29 22 1195 Broadway @ Lindeke IB 29 18 3398 Indiana @ Hanson Cntr Signal Light IB/OB 28 24 1517 Ruby @ Jackson OB 28 22 3015 Mission @ Hamilton OB 28 24 1263 Northwest Blvd @ Hemlock IB 28 21 1584 Division @ Longfellow IB 27 11 2952 Sprague @ Evergreen IB 27 24 2955 Sprague @ McDonald IB 27 24 4200 Sprague @ Haven IB 27 20 1397 Ash @ Grace IB 27 20 3490 Pines @ Sprague OB 26 18 1071 Sprague @ Jefferson OB 26 18 2949 Sprague @ Adams IB 26 22 1162 Courthouse (Broadway @ Madison) OB 26 19 3085 Mission @ Crestline IB 26 24 2567 Hayford @ 9th Av IB 26 10 1410 Monroe @ Grace OB 26 14 1644 Nevada @ Central IB 26 19 1646 Nevada @ Rowan IB 26 13 1647 Nevada @ Everett IB 26 15 1045 6th @ Stevens IB 26 22 2966 Sprague @ Felts IB 26 11 3977 Argonne @ Montgomery IB 26 21 2359 29th @ Ray SB 25 14 1604 Washington @ Main OB 25 18
Annual Performance Report – Passenger Facilities Spokane Transit Authority Draft 67 6/1/2016
SPOKANE TRANSIT AUTHORITY PERFORMANCE MONITORING & EXTERNAL RELATIONS COMMITTEE MEETING
June 1, 2016
AGENDA ITEM 8G : DISADVANTAGED BUSINESS ENTERPRISE (DBE) PROGRAM AND PROPOSED GOAL FOR FEDERAL FISCAL YEARS (FFY) 2017, 2018, AND 2019
REFERRAL COMMITTEE: N/A
SUBMITTED BY: Lynda Warren, Director of Finance & Information Systems Jacque Tjards, Purchasing Manager
SUMMARY: In response to Federal Transit Administration (FTA) requirements and in accordance with the regulations of the Department of Transportation’s (DOT) Disadvantaged Business Enterprise (DBE) Program, staff has developed a proposed DBE goal for the next three federal fiscal years (FFY). This three-year goal captures as completely and accurately as possible, all of the federally assisted contracting opportunities that we reasonably anticipate over the next three federal fiscal years beginning October 1, 2016 through September 30, 2019. The process of establishing a goal consists of reviewing all anticipated federally funded contracting opportunities for FFYs 2017, 2018, & 2019. Staff then researched the most recent census information to find firms in Spokane County for the classifications of work identified and compared the number of ready, willing and able DBE firms to all firms. The percentage of DBE firms in each category of work corresponds to the overall percentage goal for utilization. Using the FTA-provided formula, staff has established an overall agency DBE goal for FFY’s 2017-2019 of 0.49%. Our current goal is 0.29%, which we were able to meet during this three-year period. Pursuant to FTA public comment policy, notice of the proposed three-year goal was posted on the STA website and advertised in the Spokesman Review on May 22, 2016. This publication marks the commencement of the required thirty day comment period. In addition, staff is seeking public participation from various small and disadvantaged business organizations and the local construction industry. STA’s DBE Program encourages equal opportunity for all firms competing for federally funded contracts with STA. Eligibility for federal grants is contingent on compliance with the DBE Program. To ensure equal opportunity to compete for contracts, staff members participate in local workshops to educate small and disadvantaged businesses on how to do business with STA. In addition, the DBE goal and solicitations for various contracting opportunities are distributed to DBE firms. FTA’s triennial reviews have found STA’s DBE Program to be in compliance. Staff will request adoption of the goal during the July Committee/Board cycle. The adopted goal must be submitted to FTA by August 1, 2016.
RECOMMENDATION TO COMMITTEE: Information only.
FINAL REVIEW FOR COMMITTEE BY:
Division Head Chief Executive Officer Legal Counsel SPOKANE TRANSIT AUTHORITY PERFORMANCE MONITORING AND EXTERNAL RELATIONS COMMITTEE MEETING
June 1, 2016
AGENDA ITEM 9 : JUNE 29, 2016 DRAFT SPECIAL COMMITTEE PACKET AGENDA REVIEW
REFERRAL COMMITTEE: N/A
SUBMITTED BY: STA Staff
SUMMARY: At this time, members of the Performance Monitoring and External Relations Committee will have an opportunity to review and discuss the items proposed to be included on the agenda for the June 29, 2016, meeting.
SPOKANE TRANSIT AUTHORITY PERFORMANCE MONITORING AND EXTERNAL RELATIONS COMMITTEE MEETING
June 1, 2016
AGENDA ITEM 11 : COMMITTEE MEMBERS’ EXPRESSIONS
REFERRAL COMMITTEE: N/A
SUBMITTED BY: N/A
At this time, members of the Performance Monitoring and External Relations Committee will have an opportunity to express comments or opinions.
RECOMMENDATION TO COMMITTEE: N/A
FINAL REVIEW FOR BOARD BY:
Division Head Chief Executive Officer Legal Counsel