IN the COUNTRY! 2016-2017 Annual Report a Golden Year
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Best in U.S.! Celebrating 60 years! THE NRPA GOLD MEDAL FOR BEST-MANAGED STATE PARKS IN THE COUNTRY! 2016-2017 Annual Report A golden year... Words from the Governor... Arizona is a state with boundless opportunities. We have seen real accomplishments that improve the quality of life for all Arizonans, and we have a clear promise of what the future holds. Arizona State Parks & Trails is part of this promise. They are a vibrant and stable community asset that has made an incredible transformation in the last three years. ASPT is reinvesting in our future with economic development in rural areas, all while conserving and protecting our natural and recreational assets. With each success comes a renewed Park State Ranch Dead Horse commitment to sustain and promote the hidden gems around the state that truly showcase the opportunity within Arizona. YOUR STATE PARKS AND TRAILS Arizona Governor Doug A. Ducey ARIZONA MANAGEMENT SYSTEM FROM THE REGIONS WESTERN REGION SOUTHERN REGION NORTHERN REGION Words from the Director... PARTNER PARKS Last year, I said that our goal was to win the Gold Medal for best TRI-PARTITE AGREEMENT PARK managed state park system in the nation. This year, I’m proud to say that we did it! We accomplished an incredible transformation over the past several years, and we are now the best managed COMMUNITY-BUILDING PROGRAMS Celebrating state park system in the U.S.! We continue to make great strides to improving and upgrading our parks, and people are noticing. We truly have something for everyone, and our efforts behind the AWARDS & RECOGNITION 60 years scenes have created processes and partnerships that will continue to move us forward. I personally invite you to visit, volunteer or MANAGING THE MONEY Arizona state follow us on social media to be a part of your Arizona State Parks parks & Trails & Trails. SUCCESS THROUGH PARTNERSHIP Executive Director Sue Black SUCCESS THROUGH COLLABORATION LOOKING TOWARD THE FUTURE 1 your state parks and trails OUR MISSION... “Managing and conserving Arizona’s natural, cultural, and recreational resources for the benefit of the people, both in our parks and through our partners.” WHAT WE DO... OUR VISION... “We are the steward of the “Arizona State Parks & natural, cultural, and recreational Trails is indispensable resources throughout the state at to the economies, our 35 state parks. communities, and environments of We strive to preserve, enhance, Arizona.” and protect these assets while promoting the rich history of our state and the many ways to explore, learn, and enjoy. Our Yuma Territorial Prison Colorado River parks not only create economic impact, but they also encourage a healthy lifestyle and a sense KEY of wonder for visitors and residents.” Arizona Trail Arizona Peace Trail Arizona West/East Trail Great Western Trail 2 Arizona Backcountry Discovery Trail Arizona Management System As part of the Arizona Management System (AMS) process, ASPT completes a form that captures and shares a comprehensive overview of breakthrough projects. The template follows a plan-do-act-check cycle and provides project rationale, supporting data, progress updates and accountability for progress. Breakthrough goal: To increase visitation by 5 percent or from 2,681,704 to 2,815,789 total visitors by June 30, 2017. TOTAL VISITATION: 2.94 MILLION 3 Arizona Management System Fiscal Year 2017 Agency Performance Chart Performance Metric Title Custom Field JOP YTD July Aug Sept Oct Nov Dec Jan Feb March April May June Breakthrough Metrics Target 5% 7/1/16 Target 2,815,789 281,579 225,263 197,105 197,105 168,947 140,789 197,105 253,421 366,053 309,738 253,421 225,263 [#2] Visitation Actual + 4% 2,681,704 Actual 2,941,539 282,570 184,610 189,362 231,695 196,659 146,713 195,071 259,939 394,715 334,438 274,275 251,492 Operational / Sustainment Metrics [#3] Revenue Target 3% 7/1/16 Target $16,661,946 $1,410,501 $1,202,605 $1,165,217 $1,172,923 $957,601 $911,864 $1,530,145 $1,902,994 $2,060,983 $1,620,104 $1,413,803 $1,313,205 Actual + 7% $16,176,647 Actual $17,895,958 $1,538,569 $1,244,079 $1,206,576 $1,439,552 $1,186,962 $1,083,583 $1,388,607 $1,833,550 $2,183,426 $1,833,614 $1,562,994 $1,394,448 [#4] Online Reservation Usage Target 58% 7/1/16 Target 58% 65% 60% 58% 57% 56% 51% 54% 57% 60% 59% 61% 58% Actual 0% 57% Actual 58% 65% 59% 58% 56% 58% 54% 51% 56% 61% 62% 61% 57% [#5] Occupancy Rate Target 41% 7/1/16 Target 41% 26% 19% 27% 41% 42% 29% 46% 66% 74% 53% 39% 27% Actual + 3% 41% Actual 44% 27% 20% 31% 44% 45% 45% 49% 67% 75% 61% 39% 27% [#6] Volunteer Hours Target 1% 7/1/16 Target 147,374 8,642 8,117 7,060 11,548 14,307 14,985 19,455 19,268 18,892 12,150 6,883 6,067 Actual + 23% 145,912 Actual 181,400 11,519 6,488 7,152 13,251 11,903 15,633 19,947 20,658 27,784 24,937 11,969 10,161 [#7] Digital Traffic Target 25% 7/1/16 Target 25% 25% 25% 25% 25% 25% 25% 25% 25% 25% 25% 25% 25% Actual + 4% 32% Actual 29% 32% 32% 28% 29% 31% 29% 31% 29% 28% 29% 30% 27% [#8] SHPO Section 106 Compliance Electronic Submittal Target 33% 7/1/16 Target 33% 33% 33% 33% 33% 33% 33% 33% 33% 33% 33% 33% 33% Actual + 16% 33% Actual 49% 36% 45% 43% 37% 52% 49% 46% 57% 58% 53% 50% 56% [#9] Customer Satisfaction Target 4.5 7/1/16 Target 4.5 4.5 4.5 4.5 4.5 4.5 4.5 4.5 4.5 4.5 4.5 4.5 4.5 Actual + 4% 4.67 Actual 4.7 4.7 4.7 4.7 4.7 4.8 4.8 4.8 4.8 4.5 4.7 4.7 4.7 Statewide Reporting Metrics [#SW] # of Agency FTE Count 2/4/15 Target 250 250 250 250 250 250 250 250 250 250 250 250 250 * 272 Actual 251 258 257 254 250 257 246 247 246 247 253 249 252 [#SW] % of Arizona Management System Adoption (metric is pending) 100% Target 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% pending Actual 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% [#SW] # of Regrettable Attrition 6/30/16 3 Actual 23 2 3 1 2 2 1 2 2 1 3 2 2 [#SW] # of Administrative Rules Improved 6/30/16 0 Actual 0 0 0 0 0 0 0 0 0 0 0 0 0 [#SW] # of Breakthroughs Achieved 6/30/16 1 0 Actual 0 0 0 0 0 0 0 0 0 0 0 0 [#SW] % of Services Online 6/30/16 57% Actual 66% 65% 59% 58% 68% 68% 68% 68% 68% 68% 68% 68% 68% 4 Western region ALAMO LAKE STATE PARK CATTAIL COVE STATE PARK One of Arizona’s best-kept secrets! Visitors enjoy outdoor activities, The 45 mile-long lake creates a haven for water sports enthusiasts, premier bass fishing, spring wildflowers, a variety of wildlife and anglers and campers and is a geologist’s paradise. ASPT is in the breathtaking stargazing. process of redeveloping the former Sandpoint Marina into the Upper Cattail Cove campground and marina. Two boat ramps added Awarded $5 million FLAP grant to develop Upper Cattail Cove State Park New ramp for handicap accessible cabin New concessionaire partnership to develop and manage Upper Cattail Cove restaurant and marina 50K-gallon water tank replaced New 45-foot platform boat for lake operations and maintenance 100+ picnic tables replaced New toilets for boat-in sites to be installed Hot water heaters installed for shower buildings Installed traffic and safety fencing All permanent staff certified as wilderness first responders $30,000 in Recreational Trail Program (RTP) funding for ADA Trail Maintenance New lift station installed project Completed assessments of roads, buildings, potable water and wastewater Completed assessments of roads, buildings, potable water and wastewater systems systems BUCKSKIN MOUNTAIN STATE PARK Commanding views of mountains line the river on both sides for an 18-mile stretch. Guests enjoy water activities, mountain hikes, basketball and volleyball courts and a desert tortoise terrarium. Finalized IGA between Buckskin Sanitary District and will soon begin working on the new treatment plant connecting Buckskin Mountain and River Island Upgraded 39 campsites to 50 amp service and added new hose bibs Developed working relationship with the Parker Area Chamber of Commerce All potable water valves replaced WiFi installed ASP Board approved new Recreational Trails Program (RTP)project Completed assessments of roads, buildings, potable water and wastewater systems 5 Western region LAKE HAVASU STATE PARK Visitors enjoy the scenic shoreline, fishing, nature trails, RV sites and tent camping from this world class boat launching site that puts more than 1,000 boats on Lake Havasu daily. New park entrance and exit to improve traffic flow New boat launch opened, dedicated by mayor and state legislators Renovating main park road to better manage park traffic, expedite boat launches, and update access to trailer service areas New cabin loop in development New solar lights to conserve energy New boat and UTV rental concessions Overflow parking added Paving and sidewalks completed New fish cleaning station installed Completed assessments of roads, buildings, potable water and wastewater systems GRANITE MOUNTAIN HOTSHOTS MEMORIAL STATE PARK Granite Mountain Hotshots Memorial State Park is a place honoring the sacrifice of the 19 Hotshot firefighters who died protecting Arizona’s citizens, homes, and environment.