TENNESSEE BANKER Volume 103 • Number 2 • March/April 2015

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TENNESSEE BANKER Volume 103 • Number 2 • March/April 2015 THE TENNESSEE BANKER Volume 103 • Number 2 • March/April 2015 Leadership Convention in Memphis Q&A with Representative Stephen Fincher How Are Commercial Loans in Your Market? THINGS HAPPEN. The past few years have been a reminder of how important it is to be prepared for the unexpected, and Financial PSI is here to help you do just that. Financial PSI offers a variety of high-quality insurance products that can be personalized to meet your bank’s needs. Directors’ & officers’ coverage Financial institution bonds Property & casualty products Group medical & life insurance Group & individual disability insurance Group dental BE PREPARED. BE INSURED. Contact your Financial PSI consultant to find out more. (800) 456-5191 • (615) 244-5100 • www.financialpsi.com A community bank’s greatest ally for over100 years. First Tennessee Correspondent Services offers a range of robust financial and business solutions to support community banks. When you work with First Tennessee, you’ll get the personal attention that’s made us a continuous provider of correspondent services for over 100 of our 150 years in business. First Tennessee Correspondent Services include: Holding Company Loans | Fed Funds | Letters of Credit | International Services Image Cash Letter | Settlement Services | Safekeeping TALK TO A RELATIONSHIP MANAGER ABOUT YOUR BANK’S NEEDS. CALL 800-453-7686 OR EMAIL [email protected] © 2015 First Tennessee Bank National Association. Member FDIC. FTB_B2B_0235_B2B_Correspondent_Services_Print_Production_07515_8.5x11_4c_Grass.indd 1 3/4/15 2:21 PM Tennessee Bankers Association in Banking Exc ders ellen Lea ce To date, Leaders in Banking Excellence has recognized 76 past and present leaders in the banking industry. Now Accepting Nominations April 29, 2015, is the deadline for nominations for the next induction ceremony. For more information, contact: • Colin Barrett - [email protected] Tennessee Bankers Association • 211 Athens Way, Ste 100 • Nashville, TN 37228-1381 800/964-5525 or 615/244-4871 • www.TNBankers.org THE TENNESSEE BANKER Published bimonthly by the Tennessee Bankers Association OFFICERS Colin Barrett / Editor William B. Marsh / Chairman First Commerce Bank, Lewisburg Dianne W. Martin / Managing Editor David Verble / Chairman-elect Matt Radford / Graphic Designer Citizens National Bank, Sevierville Volume CIII / Number 2 / March/April 2015 Gordon Majors /Vice Chairman The Hardin County Bank, Savannah STAFF CONTENTS Administration THIS MONTH Colin Barrett / President Stacey Langford / Senior Vice President Special 125th Anniversary Magazine – Send Us Your Story .................................. 7 of Membership TBA Washington Conference ................................................................................ 9 Steve Curtis / Vice President of Q&A with US Representative Stephen Fincher ................................................... 10 Information Technology Service Is Not Someone Else’s Job—William B. Courtney .................................. 16 Sharon Justice-McCray / Vice President of Human Resources & Facilities Time to Order 2015/2016 Bankers Directory ...................................................... 26 Penny L. Powlas / Executive Assistant, Strategic Technology Conference Is April 9 & 10 ................................................ 29 Administration / Legal Retail Sales and Bank Marketing Conference—Photo Review ............................ 33 T’Lanie Luu / Member Services The Southeastern School of Commercial Lending—Discounted Tuition Available Specialist Sandra Johnson / Training Center through April 15 ....................................................................................... 34 Coordinator Leadership Convention—Training the Next Generation of Leaders ................... 36 Lacy York / Receptionist Legislative Reception in Photos .......................................................................... 41 Accounting / Insurance Credit Conference—Photo Recap ....................................................................... 44 Angela D. Griffin, CPA / Executive Welcome New Associate Members..................................................................... 48 Vice President / CFO Mike Ailinger / Staff Accountant Shemeka Greer / Accounts Receivable DEPARTMENTS Clerk FROM THE EXECUTIVE OFFICE—Colin Barrett Felisha Gatlin / Accounts Payable Clerk Be Better than You Were Yesterday ........................................................... 6 Legal / Government Relations ON THE HILL—Tim Amos Timothy L. Amos / Executive Vice Window of Opportunity ............................................................................. 8 President / General Counsel MEMBER FEATURE—Smart Financial/Cornerstone Merger Began Amy Smith / Senior Vice President / through Friendship, Common Visions ...................................................... 13 Deputy Counsel ROUNDTABLE DISCUSSION—Credit Committee Education Commercial Loan Demand ...................................................................... 18 Debbie M. Brickles / Senior Vice President GUEST COLUMN—David H. Lillard, Jr of Training and Development Changing the Financial Culture of Tennessee .......................................... 20 Susan R. Taylor, CMP / Senior Vice ICBA WASHINGTON WATCH—Brian Cooney and Aaron Stetter President of Professional Development While Congress Starts Fast, ICBA Launches Its Regulatory Monique Jenkins / Education Services Specialist Relief Platform .......................................................................................... 22 WASHINGTON UPDATE—Governor Frank Keating Communications Targeting Data Breaches .......................................................................... 25 Dianne W. Martin / Vice President / Director of Communications TBA ENDORSED PARTNER—EverFi – Steve Rice Matt Radford / Assistant Director Building Loyalty with Millenials through Financial Education .................. 27 of Communications Bank Notes / Promotions .................................................................................... 50 Lila Griffin / Proofreader Employment Opportunities ................................................................................. 57 The Tennessee Banker (ISSN 0040-3199) is published monthly by the Tennessee Bankers TBA Professional Development Calendar ........................................................... 59 Association, 211 Athens Way, Ste 100, Nashville, TN 37228-1381; telephone 615-244- 4871. Advertising rates available upon request. Subscriptions: $40.00 per year for TBA THE TENNESSEE BANKER members; $55.00 for nonmembers; single copies, $6. Tennessee residents add 9.25% Volume 103 • Number 2 • March/April 2015 ON THE COVER sales tax. Periodical postage paid at Nashville, Tennessee. POSTMASTER: send address Young Bankers Division Leadership Convention will be changes to The Tennessee Banker, 211 Athens Way, Ste 100, Nashville, TN 37228-1381. held in Memphis, April 26-28. Story page 36. Copyright © 2015, Tennessee Bankers Association; all rights reserved. The Tennessee Bankers Association disclaims all Photos courtesy of Tennessee Department responsibility for opinion expressed in addresses, papers, or communications published in The Tennessee Banker unless such of Tourist Development opinion has been endorsed by the Tennessee Bankers Association. Cover designed by Matt Radford, TBA MARCH/APRIL 2015 | THE TENNESSEE BANKER 5 From the Executive Office “Be Better than You Were Yesterday” By Colin Barrett, President, Tennessee Bankers Association f you were able to be a part of our record ICredit Conference at- tendance last month, you heard an inspirational P Check out the article on page 20 by our State message from former Uni- Treasurer David Lillard. Treasurer Lillard has been versity of Tennessee foot- a great partner of the Tennessee banking industry ball player Inky Johnson. since his election by the state legislature in 2009. Inky, the first member of He is committed to preparing the next generation his family to go to college, of Tennesseans through financial literacy and the suffered a debilitating in- TNStars 529 college savings plan. jury during his junior year P Make sure your bank has sent in a brief history to be that left him paralyzed in included in the upcoming 125th Anniversary edition his right arm and ended of The Tennessee Banker. For more information, his dream of playing in contact Dy Martin at [email protected] the NFL. Inky’s story is not one P Identify a rising leader from your bank to attend the of heartbreak, however. upcoming Leadership Convention at The Peabody Instead it is a story about Hotel in Memphis, April 26-28. The TBA Young God’s plan and living Bankers board has been working to build a content– your life to the fullest. packed program to train the next generation of While there were many takeaways our members banking leaders. For more information, contact from Inky’s message, the one that has was extremely Stacey Langford at [email protected]. stuck with me is to “be better than helpful as we you were yesterday.” It’s a simple put together the message, but it is one that determines plan, and I want to thank each of you identified our strengths as having an success. And I see that mantra at work who took a few minutes to fill out the outstanding staff, providing a unified every day with our team at the TBA TBA membership survey. voice for the industry, and offering and Financial PSI. Among the survey results: valuable education programs. Areas Embracing that challenge was also
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