Elgar Campus 465 Elgar Road box hill institute Box Hill VIC 3128 2011 annual report Nelson Campus 853 Whitehorse Road Box Hill VIC 3128 Whitehorse Campus 1000 Whitehorse Road Box Hill VIC 3128 Ceylon Campus 30 – 32 Ceylon Street Nunawading VIC 3131 Automotive, Pre-vocational Studies 77A Lexton Road Box Hill VIC 3128

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The information contained in this publication is correct at the time of print (April 2012). Box Hill Institute reserves the right to alter, amend or delete details of information published in this publication. Designed and printed by: BHI Digital Print Services ISSN: 1442-228X ©Box Hill Institute 2012 ABN: 76 268 630 462 CRICOS provider number: 02411J

connecting partnership growth successful future contents Establishment 3 Partnerships 4 A Year of Awards 6 Chair’s Report 8 CEO’s Report 10 Connecting with Industry 12 Connecting with Community 14 Progress against the Institute’s Strategic Plan 17 Progress against the State and National Priorities 22 International Highlights 24 Domestic Highlights 26 Governance 28 Board Profiles 29 Executive Management Structure 35 Compliance 36 Financial and Operational Compliance Index 44 Index 48 Glossary 48

connected with our world Providing students with excellence in teaching, a positive learning environment and the opportunity to excel in the global employment market 2

connected with our values The Institute prides itself on its ability to deliver a broad range of vocational education and training services vision, mission and values vision values commitments Box Hill Institute will be Australia’s Box Hill Institute adopts the Box Hill Institute is committed to No. 1 global vocational education following values to underpin and the following: and training provider. guide its day-to-day activity and future development: Students mission Providing students with excellence in Integrity teaching, a positive learning Box Hill Institute exists to provide We will operate ethically, reliably environment and the opportunity to training and education to meet and honestly. excel in the global employment market. the workforce development needs of the communities we serve by Excellence Skills developing skills which enable We will exceed expectations and Providing industry and the students to participate and optimise strive to be the best we can be. community with the highest skills opportunities in the employment which will develop capability and market and which enable Care and Respect achieve global competitiveness. enterprises to be competitive, We will provide a caring and sustainable and successful in Staff the marketplace. understanding environment, acknowledging each other’s Providing a working environment individuality and differences. that attracts staff, nurtures leaders and encourages excellence and a Differentiation global outlook. We will be leaders in our fields and create unique points of difference Service that set what we do apart from other Service excellence in everything education and training providers. we do. box hill institute 3 2011 annual report establishment about specialist centres history A leading tertiary institution The Institute is home to three Box Hill Institute is the descendant operating within Australia and specialist centres delivering industry of two Box Hill area technical internationally, Box Hill Institute is a focused training solutions: schools: ‘Box Hill Technical School registered higher education provider, for Girls and Women’ which first ‹‹Specialist Centre for a registered training organisation Biotechnology Training, BioSkills. opened its doors on 4 September (RTO) and a non-school senior 1924, and the ‘Box Hill Technical ‹Specialist Centre for Services for secondary provider. Accordingly, the ‹ School for Boys’ which was Small to Medium Enterprises. Institute is licensed and registered established on 2 February 1943. to operate across the secondary, ‹‹ Specialist Centre for Information and The girls’ technical school was vocational education and training Communications Technology (ICT). renamed ‘Whitehorse Technical (VET), and the higher education Plus two centres for excellence: School’ in 1971. sectors. The Institute prides itself Around the same time, the boys on its ability to successfully deliver ‹‹Centre for Excellence in Climate Control and Refrigeration. technical school separated its a broad range of quality vocational secondary and tertiary programs, ‹Bakers Delight Centre for education and training services. It ‹ with the tertiary section becoming Excellence in Bakery Training. is one of the largest providers in ‘Box Hill Technical School’. Both Victoria with over 44,000 enrolments. the girls’ and boys’ schools were training declared colleges of Technical and programs Further Education in late 1981. The Institute delivers more than 600 workplaces Whitehorse Technical School and courses including many that are Box Hill Institute operates a large Box Hill Technical School merged to delivered internationally and within number of authenticated training become ‘Box Hill College of TAFE’ industry, covering a range of short workplaces that are unique to which was established by an Order courses, certificates, diplomas, the relevant teaching centres in Council dated 25 January 1984, associate degrees and degrees. responsible for their operation. under the Victorian Post-secondary They include: Education Act 1978, following an services ‹Aveda Day Spa. amalgamation with the Whitehorse ‹ College of TAFE. Box Hill Institute offers a wide ‹Bakers Delight Centre for ‹ The Governor in Council approved array of sought-after services Excellence in Bakery Training. orders changing the name of including industry consultancy, project ‹Flowers on Elgar. ‹ Box Hill College of TAFE to Box Hill management, skills recognition and ‹‹Fountains Restaurant. Institute of TAFE on 12 September employment services. ‹‹InnovaBio – a student-run 1995. The function, power and biotechnology enterprise. duties of the Institute’s board campuses are set out in the Education and ‹‹Lighting and Sound Hire (LASH). Box Hill Institute has four campuses Training Reform Act 2006 and the ‹‹Music Industry Business Office located in Victoria which includes (MiBO). Constitution of the Board of the three in Box Hill: Elgar Campus, Box Hill Institute of TAFE. ‹‹Nursing Skills Centre of Excellence Nelson Campus and Whitehorse (NSCE). The relevant Minister is: Campus and the Ceylon campus The Honourable Peter Hall, MLC, ‹Pets on Elgar. which is located in Nunawading. ‹ Minister for Higher Education There is also an additional facility ‹‹Salon on Elgar. and Skills, Minister Responsible for for automotive and prevocational ‹‹Whitehorse Fitness Centre. the Teaching Profession, Member studies located in Box Hill. for Eastern Victoria. A significant component of the Institute’s course delivery is carried out off-shore. The Institute has extended campuses around the world including: China, Dubai, Fiji, Kuwait, Malaysia, Papua New Guinea, Saudi Arabia, Vietnam and a new Singapore campus. 4 box hill institute 2011 annual report

partnerships

A positive step forward for the Other educational education CAE and Box Hill Institute, the new alliances partnership promises to forge a long alliances Box Hill Institute has an international and successful future which will offer alliance with the Global Education Box Hill Institute understands in a unique blend of lifelong learning Network comprising: the importance of creating strong with career focused outcomes. ‹Institute of Technical Education partnerships and collaborations With a proud history that has seen ‹ (Singapore). and has recently developed and Box Hill Institute firmly establish itself strengthened several key as a premier TAFE provider, both ‹‹ Kirkwood Community College (USA). strategic alliances. in Victoria and internationally, the ‹‹Southern Alberta Institute of CAE partnership Institute looks forward to this new Technology (Canada). chapter in its vibrant history. In September 2011, the Box Hill The Post Secondary International The new partnership was endorsed Institute board, management and Network (PIN) is an alliance of by the Minister for Higher Education staff welcomed the news of an postsecondary institutions dedicated and Skills and the Minister exciting new partnership between to the continuance of international Responsible for the Teaching Box Hill Institute and the Centre for education and understanding Profession, the Hon. Peter Hall Adult Education (CAE). through a sharing of experience. MLC, the Box Hill Institute Board CAE has over 60 years experience Chair, Elizabeth White and her fellow The first of its kind in Australia, in delivering accredited courses Box Hill Institute board members. Box Hill Institute partnered with a designed to help adults complete number of institutes in Australia their secondary education and begin University partners and Europe to deliver the or change their career direction. In 2011, Box Hill Institute Vocational Certificate in Working strengthened its partnerships Globally. The partnership comprises with selected universities. These the following institutes: relationships have created new ‹‹South West TAFE (Victoria). pathways and opportunities for ‹‹ Challenger TAFE (Western Australia). students at Box Institute. The ‹Adam Smith College (Scotland). Institute’s partners include: ‹ ‹Silkeborg Technical School ‹Australian Catholic University (ACU). ‹ ‹ (Denmark). ‹‹Deakin University. ‹‹Alfa College (Netherlands). ‹‹Latrobe University. ‹‹Monash University. 5

connected with our partners The Institute’s collaboration with selected partners creates greater opportunities for Box Hill Institute students off-shore school industry vocational partnerships partnerships education and Box Hill Institute has partnerships Box Hill Institute works extensively with over 100 secondary colleges. with industry partners to service training delivery Arrangements include the provision industry training needs and to Box Hill Institute provides of Vocational Education Training in obtain input into the design of education and training in a range Schools (VETiS), Pathways Program course content. During 2011, a of international locations including (formerly Growth and Pathways) significant number of new programs campuses and licensed partners and Victorian Certificate of Applied were developed in response to in Melbourne, Singapore, Macau, Learning (VCAL) programs. These industry demand. Kuwait, Tehran, Dubai, Abu Dhabi, programs are provided both at The Institute’s alumni program Fiji, Samoa, Papua New Guinea, Box Hill Institute and within the ensures contact is kept with Vanuatu, Vietnam, Malaysia school environment. The Institute students as they progress through and China. also has a unique relationship with their careers. the Whitehorse Pathways Alliance, creating affiliations between international Box Hill Institute and schools within clients and around the City of Whitehorse. Box Hill Institute works with a diverse range of international clients community to build their workforce capability. partnerships In 2011, the Institute provided training and services to clients Box Hill Institute has a strong based in various countries including commitment to the eastern Singapore, Malaysia, Colombia, suburbs of Melbourne and, as Macau, the Maldives, China and part of its corporate citizenship the United Arab Emirates. agenda, works with a number of community-based organisations. In 2011, the Institute continued to work closely with the Cities of Manningham and Whitehorse, local Rotary Club districts and other community partners on a range of education and training initiatives. 6

connected with our achievers The goal of Box Hill Institute is to provide an environment that encourages and develops the leaders of tomorrow

A YEAR OF AWARDS

The outstanding efforts and achievements of Box Hill Institute Recognition of teams Alumni staff and students were recognised and the Institute Australian Museum Eureka through a number of prestigious Premier’s VCE Award: Certificate Prize: Jason Edwards, graduate awards during the year. These II in Equine Studies (VET in Schools) of Certificate IV Zookeeping 1994, awards recognise quality in teaching students Simone Hardinge, Nicole won first prize for his photograph taken on the Antarctic Peninsula and training and are awarded Caffin and Brittany Bowd. (2010) as a storm front rose over a Institute of Quarrying Australia externally by government or glacial cap stained by blue and pink (IQA): Alex Northover, Award for industry-based associations. snow algae. Student Excellence. They celebrate the accomplishments 11th Biennial Leviny Australian Apprenticeship of teams and individuals who Commemorative Exhibition: Services Award: Box Hill Institute, make up the Box Hill Institute A significant number of past Best Employer Award. community. They also recognise the graduates from the Advanced Gateway LLEN Applied Learning value and contribution made by our Diploma of Engineering (Jewellery) Festival and VCAL Awards 2011: students and alumni in a range of were represented in the awards. ‹ Intermediate Team Excellence different industries. ‹ Interflora District Two (Intermediate Building and Competitions: Emma Schreenan, The goal of Box Hill Institute is Construction, BlazeAid/Circle Certificate III in Floristry, Rising to provide an environment that in Charlton). Star Award winner; Katie Boyle, Certificate III, Florist of the Future encourages and develops the ‹‹ Senior Team Achievement leaders of tomorrow. The Institute’s (Individual Senior Programs, Award winner and Kathleen Farrell, Student of the Year Awards SYN/VALA). Certificate IV in Floristry, Florist of the Year Competition winner. Program, which has been running ‹‹ Senior Community Service for over 15 years, recognises (Individual Senior Program, students who have demonstrated Community Lunches). outstanding achievement in their ‹‹ Intermediate Community Service area of study. These awards are (Intermediate IT/Multimedia Group, Community Lunches). recognised by industry and help to propel students’ career and employment prospects. box hill institute 7 2011 annual report

Industry recognition of students Institute student awards HBIA Industry Awards: Renate Anderson, Box Hill Institute 2011 Apprentice of the Year: Certificate II in Makeup, first prize; Liliana Agrella, Michael Bruns, Certificate III in Electrotechnology Electrician. Certificate III in Hairdressing, first prize and Lisa Ellery, Box Hill Institute 2011 Vocational Student of the Year: Certificate III in Hairdressing, highly commended. Hailey McKenzie, Advanced Diploma of Graphic Design. Gateway LLEN Applied Learning Festival and CEO Encouragement Award: Carina Cerni, Certificate III VCAL Awards 2011: Phillip Behan, Adam Powell, in Hairdressing. Troy McClelland and Lachlan White, Outstanding Individual Rotary Club of Box Hill Achievement Award: Achievement awards. Debbie Andrews, Certificate III in Companion Animal Services. Battle of the Bands Campus Competition: ‘Language Alan Broadhead Apprentices of the Year Awards: of the Birds’, State Campus Bands first prize. Lucy Anderson and Courtney Gray. Housing Industry Association (HIA) Carpentry Apprentice Rotary Club of Box Hill Trainee of the Year award: of Victoria: Edward Meeks, Best Third Year Apprentice. Haylee Jones, Certificate IV in Veterinary Nursing. Furniture Industry Association of Australia Award: Enterprising Graduate of the Year: The inaugural Rueben Rich, Best Picture Framing Apprentice. Enterprising Graduate of the Year was held in July. The Hamilton Sheepvention National Young Designers’ award aims to identify and reward the achievements of Award: Catherine Saliba, Dayware Section – first prize. enterprising graduates. WorldSkills Australia Regional Challenge Competition: The following five outstanding nominees were short listed: Hair, Beauty and Floristry Category: Alexandra Vasiliadis, ‹ Danny Armstrong, Advanced Diploma of Banking and Gold; Dayne Robinson, Gold and Cyra Rees, Silver. ‹ Finance – General Manager, National Australia Bank, National Electrical and Communications Shanghai. Associations (NECA) Apprentice of the Year Awards: ‹ Simone LeAmon, Advanced Certificate in Art and Natalie Plain, Best Apprentice, Communications Category. ‹ Design – Simone LeAmon Design and Creative Strategy. National Electrical and Communications ‹ Mike McHugh, Diploma of Applied Art – Senior Systems Associations (NECA) Apprentice of the Year Awards: ‹ Engineer, Adobe. Michael Bruns, second place best apprentice in the Commercial and Domestic Category. ‹‹ Melissa Salemme, Advanced Diploma of Business (Marketing) – Assistant Brand Manager, Ascent Melbourne International Flower Show: Naomi Rawlins, Pharmaceuticals. Advanced Competition, second prize, Leanne Madafferi, Advanced Competition, third prize. ‹‹ Frank Camorra, Certificate III in Hospitality (Commercial Cookery) – Chef/Co-Owner, MoVida. Equestrian Victoria Gala Awards: Isabel Houghton and Stuart Archibald, Equestrian Australia, Victorian Young The winner of the inaugural award was Frank Camorra. Ambassador Award. Rotary Club Refrigeration Apprentice Award: Kevin Smith, Graham Taylor Apprenticeship Award. The Les Toques Blanches Award of Excellence Judging committees Culinary Competition: Mathew Thompson, bronze medal. Box Hill Institute was a member of the AIIA iAwards 2011 judging panel, Victorian TAFE Barista Competition: Ben Flores, gold which was responsible for reviewing medal and Gian-Franco Doberti, silver medal. and assessing nominations for the Vietnamese National Barista Championship: KOTO iAwards, Australia’s premier ICT Student Pham Van Quyen, fourth top barista in Vietnam. industry awards.

External awards overseas All students in China are eligible for a Box Hill Institute scholarship. These scholarships recognise the Institute’s commitment to students who aspire to graduate from Box Hill Institute and face the financial and language challenges inherent in their situation. Shanghai Dian Ji University (SDJU): Hong Bei, Zhang Min and Rong Huiyuan, Advanced Diploma of Management (Specialising in International Business). Zhejiang Institute of Mechanical and Electrical Engineering (ZIME): Advanced Diploma of Management (Specialising in International Business), Zhang Wenting, Liu Peihe and Shen Yiting. Jiangsu Provincial Xuzhou Pharmaceutical Vocational College (Xuzhou): Diploma of Marketing, Cong Huanhuan, Li Xueping and Lv Yanfang. 8 box hill institute 2011 annual report

CHAIR’S REPORT

2011 was a very successful year for Box Hill Institute, During the year, planning and consultation with our with many challenges and opportunities presented to, industry partners continued, particularly in terms of the not only us, but but all tertiary education providers. new Integrated Technology Hub. Construction of this The Institute’s results in 2011 were very pleasing, new facility will begin in 2012 and it will allow students particularly considering the continual policy changes and industry opportunities to explore new ways of at both the state and federal government level and the learning and engaging with each other. level of uncertainty facing many students and industry Box Hill Institute’s degree course offerings continue to clients trying to interpret these policy changes. grow with confirmation of a new degree in Early Childhood This year, our board members have been involved in and Development and confirmation that our Hospitality the decision making process for several significant Management Degree has been reaccredited. In a first for developments. These developments have included Australia, Box Hill Institute has partnered with South West the exciting new Centre for Adult Education (CAE) TAFE (Victoria), Challenger TAFE (Western Australia), Adam partnership, the establishment of Box Hill Institute Smith College (Scotland), Silkeborg Technical School Singapore and the various capital projects that we (Denmark) and Alfa College (Netherlands) to deliver a dual have underway. qualification between Australia and Europe, the Vocational Graduate Certificate in Working Globally. A highlight of the year was the announcement of the partnership with the CAE. This partnership brings The qualification has been a culmination of three years together two pre-eminent learning organisations with of planning between parties and we are delighted to similar values, missions and focus on students as the now offer this unique course in 2012 at Box Hill Institute. learner. The opportunities for both the Institute and the The vocational certificate incorporates a reciprocal CAE in providing an enhanced range of programs are arrangement for students between the European Union very exciting and we look forward to the partnership and Australia where students undertake at least two developing in 2012 and beyond. The bringing together units, or four weeks respectively with our partners in of these two organisations means that Box Hill is now Scotland and the Netherlands. in a unique position in Australia. We now cater to the The Vocational Graduate Certificate in Working Globally needs of students in the areas of secondary school is set to reinforce Box Hill Institute’s global education education, vocational education, higher education position as students undertake projects in areas of and now, thanks to the partnership with the CAE, global concern such as managing people for innovation, adult learning. environmental sustainability and communication. During 2011, the Institute was involved in a number A culture of community spirit underpins Box Hill of discussions with government about governance, Institute’s relationships with all our business, individual with issues such as the constitution of institutes, board and community clients. The Institute prides itself on membership and the nature of TAFE institutes as its corporate values, recognising the importance of organisations all being the subject of wide consultation contributing to and having a positive impact within our across the TAFE sector. community and around the globe. We are undergoing a period of substantial change in These projects have not only assisted disadvantaged tertiary education, but I believe that the contribution by communities, they have given Box Hill Institute students the Box Hill Institute Board during the year represents the opportunity to experience different cultures whilst a significant input into future institutional structures undertaking vocational training and enhancing their across the tertiary system. The board welcomes these personal growth. discussions as we believe that we have now reached One such project benefiting our global community is a a point of maturity and complexity as an organisation pilot project taking place in the Solomon Islands under which requires new ways of thinking and of organising the auspices of the Rotary Australia World Community ourselves. We look forward to continued input into Service. This successful partnership has been a governance discussions in 2012 and beyond. 9

collaborative effort between the Institute and local 2011 was the fourth year of our current five year rotary clubs. We also would like to thank the Rotary strategic plan. During 2011 the board considered its Club of Box Hill for their continued sponsorship of our approach to the development of the next plan which will award nights. operate from 2013 and took the opportunity to reflect on I am very proud of the quality of education our staff our successes over the last four years and the changes deliver and the professional service they provide to our which we will need to consider as we move forward. clients. Their excellent work underpins our reputation The development of the new plan will be a major focus of both locally and globally. the board in 2012. I think the leadership, governance and It has been my honour once again to chair the Institute succession planning that has taken place this year within the board. I am proud of the achievements the board has Institute has placed us in good stead to achieve our aim made in 2011 and I thank them for their guidance. In of being recognised as Australia’s number one global 2011 the Institute achieved growth in enrolments and vocational education and training provider. student contact hours over the course of the year. This On behalf of the board, I would like to acknowledge growth has ensured that Box Hill Institute is well positioned the dedication of the Chief Executive Officer, John to provide the much needed training and education to Maddock, the senior management team and all staff meet emerging workforce development needs. at the Institute. Our results in 2011 are a credit to this As with every board there is always a changing of the talented and hard working team. guard. This year we welcomed to the board our student It is clear that we are living in changing times, and I, and representative, Paul McCrickard, industry representative my fellow board members look forward to embracing all Greg Malone and the Institute’s staff representative, that the forthcoming year offers our organisation. Michael Zangmeister, who works in the Centre for Creative Industries. We welcome their knowledge and expertise. I would also like to thank the Chairs of our Board Sub-Committees. Bruce Thompson, Chair of the Audit Finance and Risk Committee and Helen Buckingham who is Chair of the Capital Projects Committee, as well as Ms Elizabeth White Chair the Deputy Board Chair Noelene Duff and Philip Belcher. 5 December 2011 They along with other board members, Ian Hird, Glen Walker and Janet Compton provide ongoing stewardship. 10

CEO’S REPORT

Once again, the Institute had a successful year in 2011. I would like to thank the CAE’s outgoing Board Chair We experienced healthy growth in enrolments and Mr Frank King and the Chief Executive Officer, student contact hours in the face of restrictions which Denise O’Brien for the contribution and enthusiasm surround eligibility and re-skilling requirements. Through they have shown regarding this exciting opportunity. resilience, strength and hard work, the Institute and We are delighted that we can now deliver educational its talented staff not only met targets, but exceeded offerings across the entire adult education spectrum, them. The Institute’s board members and management including senior secondary, certificates, short courses, have shown great foresight in planning and their sound pre-accredited training, vocational education and decision making has positioned the Institute well in the training (VET), and higher education qualifications. The marketplace. Through strong leadership and direction, new model became fully operative from 1 January 2012 their guidance has enabled the Institute to move forward and we look forward to working with the CAE to provide in a complex climate. quality services to customers, students, industry, 2011 was a pivotal year in the history of the Institute, community and stakeholders of both organisations. with the formation of an unprecedented new partnership With 2011 being our first full year operating under the with the Centre for Adult Education (CAE). The Minister new Victorian Government, I am pleased to say we have for Higher Education and Skills and the Minister managed to meet the challenges introduced by skills Responsible for the Teaching Profession, the reform and fee and funding changes. Whilst navigating Hon. Peter Hall, MLC, announced in September that this new terrain has been difficult, the Institute has the two organisations would form a unique partnership however, had many successes. Box Hill Institute has under the governance of Box Hill Institute. been successful in winning many tenders and contracts In the changing world in which we live, we can’t do it all with government, industry and commercial enterprises. ourselves, we have to form partnerships to grow. It is A key to our success in 2011 was a willingness to through this vision and the formation of strong working innovate and adapt. To cope with the many changes partnerships that Box Hill Institute continues to diversify, throughout the year we had to engage in new to strengthen and adapt to the competitive environment processes, new technologies, new areas of product we operate in. This new partnership between our two delivery, and enhanced customer service. Our flexibility pre-eminent Melbourne adult education institutions will and hard work reflected greatly on the skill and expertise put an unparalleled focus on adult and tertiary education of our staff. There were many examples of innovative in Victoria. new practices over the year, including the Institute’s box hill institute 11 2011 annual report

focus on literacy and numeracy, the development of Of particular importance is our continued focus on our our Vocational Graduate Certificate in Working Globally, industry and enterprise partners. Once such relationship the development of new online courses using blended which I value greatly is the partnership with the learning and our generic competencies project. Our Air-conditioning and Mechanical Contractors strong student satisfaction outcomes indicate that we Association (AMCA). I would like to acknowledge the are on the right track in meeting the changing needs of personal contributions of Mr Russell Telford, Chair of our students and industry clients. the Box Hill Institute/AMCA round table and Mr David 2011 was a year of increasing complexity for the Eynon, Executive Director of AMCA. Institute. A highlight was that the Institute, as part of Growth continues to be a priority for us, and I am pleased a consortium, was awarded the contract to implement to say that we have experienced this through many of our stage two of the Australian government initiative, the teaching centres. There has been a distinct shift in growth Australia-Pacific Technical College project. This second patterns across our centres during the past couple of phase of the project follows on from the great work years, especially in specific areas, namely, health and that was undertaken by the Institute in stage one. In community services, building and furniture, literacy and addition, following the receipt of Ministerial approval, numeracy in our foundation courses, electrical and the Box Hill Institute Singapore was established during the creative industries area, which continue to flourish. year in order to meet the contractual obligations of the Paramount to the success and growth of the Institute Institute in Singapore. are our dedicated, professional staff. The friendly We celebrated ten years of a wonderful partnership with culture in which we work is reflected in our teaching, Know One, Teach One, (KOTO), a not-for-profit hospitality administration, management and customer service. training organisation in Vietnam that has trained Due to the shift in course directions and financial approximately 400 disadvantaged Vietnamese youths. restraints placed on the Institute we have had to say I have had the pleasure of offering scholarship programs goodbye to some staff members in 2011. Some of these at Box Hill Institute which will provide study opportunities people have made extremely valuable contributions for KOTO students every year until at least 2016. to Box Hill Institute over a period of many years and, I Of course, as global educators our work isn’t just would like to acknowledge their input and sincerely thank contained to Melbourne. We have students and staff them for the dedication they have shown to making the located across our extended campuses, working on a Institute one of Australia’s pre-eminent educators. range of projects around the world. In closing, I would like to thank our board members for Through our 20 international partners, Box Hill Institute the commitment and hard work they have shown with is recognised as having the most diverse portfolio considered deliberation. I would like to make special of offshore qualifications. Throughout 2011, Box mention of our Chair, Elizabeth White, for her dedication Hill Institute continued to achieve growth in offshore to the role. enrolments. More than 6,300 enrolments and additional As a board, their questioning, commitment to new partnerships have been established, with particular governance excellence and judgement has ensured areas of growth in China, Singapore, Vietnam, Kuwait that Box Hill Institute is well positioned to provide the and Malaysia. much needed training and education to meet today’s I am also pleased to say that our Hospitality workforce development needs. Such good governance Management Degree has been reaccredited and also ensures that the government and Victorian we received accreditation of a new degree in Early community can be assured that risks are managed Childhood Development for delivery in 2012. effectively, I thank them for their guidance and support. The leadership, governance and succession planning Box Hill Institute embraces 2012 with a positive that has taken place this year has ensured that we outlook that we can achieve our vision, mission are well on our way to achieving our vision of being and goals. We look forward to new challenges and recognised as Australia’s number one global vocational opportunities that 2012 will bring and are excited at education and training provider. the prospect of welcoming new students, partnerships, The support of our industry and community partners staff and stakeholders. continues to shape the Institute as we work to keep abreast of changes, innovation and market demand through all sectors. We thrive on building and maintaining partnerships which are integral to the Institute’s function as a provider of training and Mr John Maddock Chief Executive Officer education to meet the needs of students today. 5 December 2011 12 box hill institute 2011 annual report

CONNECTING WITH INDUSTRY

Box Hill Institute works extensively ‹‹Collaborated with postgraduate with industry skills councils to film-making students from Deakin construction ascertain how best to prepare University to write music for films and property students for work in particular which were shown at the Australian industries. There are eleven national Centre for Moving Image (ACMI). services industry skills councils that cover the ‹‹Conducted several industry skill needs of Australian industry. curriculum advisory committees industry skills Industry skills councils are well in both higher education and In 2011, Box Hill Institute: connected to their stakeholders, diploma level programs, engaging ‹‹Further developed the industry providing leadership in workforce a strong cross section of the ICT reference/liaison group for the development, developing training to industry, ensuring the Institute’s Advanced Diploma of Building meet industry needs and providing delivery supports industry skills Design and Diploma of Building intelligence on industry requirements. needed now and into the future. courses.

‹‹Strengthened educational innovation and manufacturing partnerships with building business skills skills contractors, L.U. Simon and Waterstone Homes for industry In 2011, Box Hill Institute: In 2011, Box Hill Institute: site visits. ‹Delivered a new Diploma of ‹Worked to develop and deliver ‹ ‹ ‹‹Engaged with industry Supply Chain and Logistics industry specific training for the representatives to equip students Management onsite to eastern airconditioning and mechanical studying the Advanced Diploma region manufacturers. sector, in conjunction with the of Building Design (Architectural) Air-conditioning Mechanical Services with improved interview skills and ‹‹Implemented a new higher education course, the Higher Contractors Association (AMCA). student portfolio presentations. Education Diploma in Computer ‹Developed eLearning client ‹ ‹‹Worked with the Master Builders Systems (Networking). relationships with businesses Association to organise an such as the Air-conditioning and apprenticeship industry roadshow ‹‹Developed a Graduate Certificate in Tertiary Education in partnership Mechanical Contractors Association which enabled apprentices and with Melbourne University. (AMCA) and SP Ausnet. full time students to learn more ‹Developed assessments for the about wage rates, insurance and ‹‹Was represented on the Committee ‹ for the 20th International Conference Class One Disconnect/Reconnect career opportunities. on Information Systems, and chaired Workers Licence. A course for the 21st International Conference on people with a non-electrical community Information (2012). trade qualification who want to acquire skills to undertake limited services ‹Invited industry experts from ‹ electrical work. the Australian Music Publishers and health Association (AMPAL) to share ‹‹Worked with the National their knowledge and industry Electrical Contractors Association industry skills experience with over 100 music (NECA) to identify industry In 2011, Box Hill Institute: requirements for training, industry hopefuls and students. ‹Strengthened its working delivering training and developing ‹ ‹Introduced the learning workplace relationships with health care ‹ resources for training. project ‘Boxer Records.’ The providers including Epworth record label worked with a ‹‹Worked closely with industry Healthcare and Eastern Health. regulator, Energy Safe Victoria, number of bands assisting with ‹Delivered first aid and customised to identify training and developed ‹ national promotion and publicity early childhood training to a and conducted assessments on for new music. variety of clients. their behalf. 13

connected with our industries Training workplaces offer authentic learning environments for the Institute’s students in particular industry settings

‹‹Received accreditation for a ‹‹Signed a memorandum of Bachelor in Early Childhood understanding with Uniting Aged service industry (Education and Care), with strong Care to research and develop an skills support from industry partners. active service delivery program using the AgeWell concept. In 2011, Box Hill Institute: ‹‹Hosted a four-day Immersive Leadership Program. ‹Signed an agreement with Sage ‹‹Launched a new training ‹ partnership in 2011 with OSCAR Approximately 90 nurse unit Health to use the Institute’s NSCE Hospitality to offer operational managers from Eastern Health, simulation facility to participate in support and consultancy, auditing The Alfred Hospital, Peninsula the testing of new medical device and recruitment for the aged care Health and Southern Health product to be used in hospitals. and child care sectors. attended the program. This is a joint project with Deakin ‹Hosted the Les Toques Blanches University, Eastern Health and ‹ ‹‹Provided workplace assessments Award of Excellence Culinary Epworth Eastern. to enable existing childcare Competition. Competitors were workers to achieve a qualification ‹‹Sponsored the Practice Nurse of employed in a wide range of in children’s services. the Year Award with the Eastern restaurants around Melbourne Ranges General Practitioner’s including Zinc at Federation Square, Association. Zaragosa, Jacques Reymond, RACV Club and Sofitel Melbourne.

Chart A: Percentage of 2011 government profile delivery by national industry skills council

Agri-Food ISC 3.0% Total delivery Community Services and Health ISC 10.8% Services ISC 12.3% Commercial Innovation and Business ISC 28.8% Government EE-Oz Training Standards 7.8% Construction and Property Services ISC 7.1% ForestWorks ISC 0.1% Manufacturing ISC 12.7% SkillsDMC National ISC 0.3% Transport and Logistics ISC 2.4% None (ACFE) 14.4% None (Undefined Sector) 0.1% 0 1,000,000 2,000,000 3,000,000 4,000,000 5,000,000 6,000,000 Chart A depicts the proportion of Institute total delivery that aligns with national industry skills council responsibility. 14

connected with our community Box Hill Institute exists to provide training and education to meet the workforce development needs of the communities we serve

CONNECTING WITH COMMUNITY

A culture of community spirit underpins Box Hill Institute’s KOTO ‘communities in relationships with business, international need’ program community and individual clients. The Institute’s corporate values Know One, Teach One (KOTO) is The inaugural Box Hill Institute recognise the importance of a not-for-profit hospitality training fundraising initiative was launched in making a positive impact within organisation that has trained 2011 to support the ‘Communities the community. Box Hill Institute approximately 400 disadvantaged in Need’ Program. The focus of the collaborates with the community to Vietnamese youths in Hanoi over program is to provide exchange improve education and employment the past 10 years. opportunities to students who outcomes, with a particular Part of a unique, not-for-profit would not be able to participate emphasis on ensuring access and social enterprise business model, in existing overseas exchange equity for all. KOTO is an extended campus of programs. Another important aspect of the program is the focus on The Institute supports active Box Hill Institute. In 2011, CEO helping communities in need, where involvement in community issues John Maddock announced two students can gain valuable industry and causes. full-fee scholarship places at Box Hill Institute every year from 2012 until experience and cultural awareness Examples of good corporate 2016. while helping others. social responsibility can be seen through the involvement of students, Box Hill Institute hosted fundraising staff and clients in local and activities to support the KOTO students overseas programs. including the KOTO Cook-Off Fundraiser and the Vietnamese Coffee Experience Fundraiser. box hill institute 15 2011 annual report

‹‹ A solar powered fountain was public tenant work placement installed for the Ceres Community program programs Project, an award winning, not-for-profit, environment and Box Hill Institute ran a successful Box Hill Institute is committed to education centre and urban farm community project in partnership providing work placement programs located by the Merri Creek in with the Department of Human that deliver tangible benefit to East Brunswick. Services in carpentry training for the community. In 2011, the ‹‹ Students worked with Eastern the second year in a row. The Institute implemented the following Recreation and Leisure Services Public Tenant Program has been community focused work Inc (ERLS), a not-for-profit, designed to create much-needed placement programs: community-based organisation. job opportunities for people in ‹‹The Peer Assisted Leadership ERLS works with community public housing and to stimulate (PAL) program involving VCAL sport and recreation providers to demand for skilled workers in local students and school groups in support their capacity for inclusive areas. The program has resulted Old Orchard Primary School over practices and provide more in excellent employment outcomes a four-week period. opportunities for people with for participants. a disability in community sport ‹‹ A four-week program of hand massages, manicures and and recreation. community ‘sensory journeys’ for residents ‹‹ Ex-Box Hill Institute personal lunch program at AVEO, residential aged-care computers were reconditioned facility in Burwood. and provided them to community Now in its fifth year, Box Hill Institute ‹The building of an onsite and not-for-profit organisations. and Harrison Community Services ‹ cubby house as part of a ‹ Floristry students undertook has continued to work together ‹ multi-organisation playground promotional events, creating to deliver the Community Lunch project at Box Hill South displays for two functions at Program. Students from the Centre Neighbourhood House. Cubby the Bayside Shopping Complex for Hospitality and Tourism Studies houses and garden furniture were in Mornington. prepared meals and senior (VCAL) also donated to local schools. students assisted Harrison Services staff and volunteers with the ‹‹ Students attended the Epworth setup, serving and cleanup of the Eastern hospital to work with community lunch. The Community cancer patients to provide stress Lunch Program allows Box Hill relieving treatments during their Institute students to gain valuable chemotherapy treatment. life skills from interacting with the ‹‹ Students worked at the Alkira community. Centre to improve the mobility of their disabled clients and devising activities to improve their fitness to achieve personal goals. As a result, a group of Alkira clients formed their own walking group. 16 box hill institute 2011 annual report

community community student events initiatives fundraising Box Hill Institute ran a variety of Box Hill Institute participated in initiatives events that provided direct benefit a number of community related A number of fundraising initiatives to the community. In 2011, these initiatives in 2011, these included: were run by students throughout included: ‹‹ Partnering with the Box Hill RSL 2011. These included: ‹ A breakfast workshop for Bowls Club and VCAL students ‹ ‹‹ A fundraiser BBQ to raise business leaders, which was to promote sportsmanship skills money to help flood affected endorsed by the Australian and to interact with volunteers communities rebuild. Information Industry Association from all walks of life. A special ‹ A cupcake fundraising day for (AIIA), and the Victorian Green IT presentation was organised ‹ the RSPCA. Cluster, to bring together industry by the Box Hill RSL Bowls representatives and demystify Club in recognition of this what cloud computing offers the successful partnership. whitehorse IT industry. ‹‹ Supporting an information business group ‹‹ A series of events to recognise technology awareness and To support and maintain a close Sustainability Week, in education program with local connection with local business, conjunction with Whitehorse City aged caregroup, AVEO, which Box Hill Institute continued to Council. runs several retirement centres in sponsor the Whitehorse Business the Whitehorse area. ‹‹ An Indigenous Cultural Awareness Group. The Whitehorse Business Week with support from the ‹‹ Assisting to support Scope, Group represents the interests of indigenous community elders assisting six children with cerebral the local business community and and artists. palsy to attend a Masterclass in aims to assist the development of baking with chef John Hughes business initiatives within the City ‹‹Two free bicycle maintenance workshops with Nunawading in the Institute’s Bakers Delight of Whitehorse. Bicycle Superstore which Centre of Excellence. included a free community BBQ ‹‹ Hosting a celebrity chef dinner community to celebrate Ride-2-Work Day. to raise funds for the Global sponsorships ‹The annual Tertiary Recreation Education Program, a program ‹ Sponsorship was provided to a Entertainment Victoria (TREV) that focuses on ensuring that significant number of community Inter-Varsity Basketball financially disadvantaged organisations to assist them Competition at the Nunawading students are able to participate in with their fundraising activities. Basketball Centre. global experiences. These included: ‹ A National Carpentry and ‹ ‹ Box Hill Hawks. Plumbing Day, with local industry community staff ‹ sponsors and associations to initiatives ‹‹ Bulleen Boomers. raise awareness of building trade ‹ Melbourne Tigers. Box Hill Institute staff are encouraged ‹ apprentices and full time students. ‹ Whitehorse Business Group. to work with the community and ‹ ‹ A sponsorship recognition cocktail ‹ industry. In 2011, examples of ‹ Rotary Club District 9810. party to thank and recognise ‹ outstanding staff initiatives included: ‹ Special Olympics. the support of Box Hill Institute’s ‹ sponsors. The event allowed ‹‹ Collecting shoes for African villages. guests to network and socialise ‹‹ Providing blankets for the homeless. and to be informed of the future ‹‹ Donating furniture and clothing for plans of the Institute. flood victims.

‹‹ Providing monetary and food donations for Eastern Relief.

‹‹ Participating in the Relay For Life and Oxfam walks. 17

connected with our innovations Box Hill Institute will provide an applied learning environment characterised by innovation, quality and teaching excellence

PROGRESS AGAINST THE INSTITUTE’S STRATEGIC PLAN

Other Achievements ‹‹Launched the GPS Pathways leaders in Program. Over 4,000 new In 2011, Box Hill Institute: teaching and students were inducted in 2011. ‹‹Received accreditation for a This new program allowed all learning Bachelor in Early Childhood students to create a unique (Education and Care). personal, educational and career Platform Objective ‹‹Launched innovative learning plan while introducing them to disability tools to support students new systems. Box Hill Institute will provide an with learning difficulties. Every applied learning environment ‹Completed the scholarship and webpage on StudentWeb now ‹ characterised by innovation, research theme facilitated by includes three learning disability quality and teaching excellence Dr Allie Clemens from Monash support tools including: text to that enables students to achieve University through the Higher talk, trackability tools and an employment goals and acquire Education Community of Practice. online dictionary. skills, knowledge and attributes The workshops produced relevant to industry needs in the ‹‹Enjoyed a 3 percent increase in research topics focusing on the global economy. employment-related outcomes, significance of applied research with 89.9 percent of all graduates and the role of industry in higher going onto further work or further education. The work done at the study within six months of course Higher Education Community of The Institute introduced completion (NCVER, 2011). Practice featured in a workshop at the Teaching and Learning a new model of ‹‹Implemented the Virtual Teaching literacy and numeracy and Learning College providing Symposium in September 2011. new opportunities to support support allowing for ‹‹Presented at six eLearning the integrated delivery teaching staff by providing conferences (Moodle Moot, of language, literacy innovative and quality learning Sydney, Ideas 2011, Converge and numeracy support experiences and new professional AFLF, CICM – Medical within the classroom. development opportunities. Simulations, ePortfolios, Virtual and Social collaboration). 18

‹‹Developed a Graduate ‹‹Successfully completed, with ‹‹Further developed the generic Certificate in Tertiary Education industry assistance, the planning competencies project. This in conjunction with Melbourne and documentation for Stage 1 award-winning project provides University, which will be available of a new Integrated Technology engaging resources for students for Box Hill Institute teachers to Hub. This new facility has been across the varied teaching centres study in 2012. designed to incorporate different of Box Hill Institute. The project operational mechanical systems is available to all students to use ‹‹Reviewed current program offerings with the view of removing based on real industry conditions, as an open resource. Topics low performing courses and flexible open spaces and the appropriate to eLearning are developing products with higher development of “learning pods” to selected and a delivery strategy growth potential. facilitate student learning. is designed to achieve optimum outcomes. The use of videos and ‹‹Introduced new processes and leaders in programs across the Institute. Web 2.0 tools have encouraged For example, in 2011 the Institute interaction between students innovation developed an online “CareerBox” from different teaching areas. tool for the website and an iPhone Covering 15 topics and Platform Objective app allowing potential students 58 different industry-based versions of these topics were Box Hill Institute will be differentiated to play online games to assess used across the Institute by from its competitors by its innovative the type of course they would be more than 1,000 students. products, services and training most suited to. delivery methodologies and its ‹‹Provided opportunities for linkages with Industry. students to showcase their leaders globally talents. A highlight in 2011 was a co-ordinated event at Federation Platform Objective The Institute Square featuring music, fashion Box Hill Institute will be acknowledged became the first and dance, interior design, as Australia’s number one provider jewellery, textile and ceramic of education and training products non-university to art. This involved staff and and services internationally, and will partner with Apple, student input from a range of prepare its students and employees establishing the Box teaching centres. to participate in the global community Hill Institute ItunesU and economy. site. This landmark ‹‹Focused on the redevelopment of our delivery programs innovation enables and methods in the area of students to access creative industries to ensure A consortium learning material at that our industry satisfaction comprising of Box Hill any time or place. and employment outcomes for Institute, Sunshine students remains at high levels. Coast Institute of ‹‹Facilitated the “Innovation TAFE and GRM Other Achievements champions” group of staff who International, was In 2011, Box Hill Institute: met regularly during the year awarded the tender to look at ways of improving to develop phase II of ‹Developed new ways to engage ‹ processes and how to provide the Australian-Pacific students. For example, staff in the greater service to students. Centre for Hairdressing, Beauty Technical College and Floristry supported the ‹‹Launched 12 new online courses (APTC). The APTC’s development of learning materials using blended learning methods chief purpose is to using video clips, ebooks and to provide innovative approaches effectively deliver iPads to enable students to to learning. standard skills and access a wide range of learing qualifications to materials outside the classroom. Pacific Islanders. box hill institute 19 2011 annual report

Other Achievements designed posters to promote the leaders in events. Music students produced In 2011 Box Hill Institute: relationships sound grabs for the walking tour ‹‹Established Box Hill Institute audio guides. Singapore (BHIS), following Platform Objective receipt of ministerial approval. ‹‹Strengthened existing partnership BHIS exists to meet all contractual Box Hill Institute will have alliances with key organisations commitments in Singapore. productive, collaborative and including; the Essendon Football beneficial relationships with Club, Box Hill Hawks, BigV ‹Implemented a new memorandum ‹ industry, enterprises, community, Basketball and Bulleen Boomers. of understanding to strengthen education and government that These partnerships have resulted in working relationships with the enhance business development and work placement positions, sponsored Institute’s Global Education opportunities for staff and students. graduation awards and employment. Network (GEN) partners, SAIT Alberta, ITE Singapore, and Kirkwood Community College in the United States. Box Hill Institute formed a new partnership with the Centre for Adult Education (CAE) offering an ‹‹Project managed the opening of the Galaxy Entertainment integrated approach to formal and informal learning integrated resort in Macau with expanded opportunities for students. including the Galaxy Hotel, Okura and Banyan Tree hotels.

‹‹Received approval for a new extended campus, Hunan Other Achievements ‹‹Developed a fast track recognition Communication Polytechnic, from In 2011, Box Hill Institute: of prior learning in partnership the Hunan Provincial Education ‹Established an industry round with Bendigo TAFE and United Department to commence ‹ table with the Air Conditioning Voice for certificate and diploma delivery in 2012. and Mechanical Contractors courses in children services. ‹Commenced delivering Association (AMCA) focusing ‹ ‹‹Renewed a contract with Epworth English with Zhejiang Institute on the skills required for AMCA Eastern to offer nursing student of Mechanical and Electrical member companies. placements in 2012. Engineering and Hubei ‹Established an industry reference ‹Strengthened working relationships Communications College. Hubei ‹ ‹ group for apprenticeship training with the City of Manningham. Communications College signed in the furniture and picture In 2011 this provided a number an additional contract to deliver framing industries. of opportunities for students, the Diploma of Hospitality in 2012. ‹Liaised with ForestWorks Industry including participation in the ‹Continued to produce excellent ‹ ‹ Skills Council (Forestry – Pulp and world’s longest lunch event. results at the Institute’s VCE Paper), CFMEU (Forestry Division), ‹Partnered with the City of program at Suzhou. ‹ Institute of Quarrying Australia, Whitehorse to organise and run ‹‹Accredited an innovative new Construction Materials Processor’s Sustainability Week. qualification, the Vocational Association and many other ‹Partnered with Apple to be the first Graduate Certificate in Working ‹ industry groups regarding their non-university to establish a presence Globally, as part of an Education specific industry training needs. on the popular ItunesU site. Cooperation Project jointly funded ‹Partnered with retailer Sussan by Department of Education, ‹ ‹Strengthened working relations to provide third year Advanced ‹ Employment and Workplace with key industry partners to Diploma of Fashion students with Relations (DEEWR) and the continue providing quality training the task of designing a range of European Commission. to students as a Cisco Teaching sleepwear for the youth market. and Quality Academy, Platinum ‹Initiated a comprehensive ‹ ‹Worked with the City of Microsoft Teaching Academy and scholarship program across ‹ Manningham in preparation for Authorised Apple Training Centre. Chinese partner institutes. Over Heritage Week. One student from 20 disadvantaged students the Advanced Diploma of Graphic received generous assistance Design completed an internship from the Institute to make their life with the council and others goals achievable. 20 box hill institute 2011 annual report

‹‹Participated in the P.A.R.T.Y. Other Achievements managing program run by The Alfred In 2011, Box Hill Institute: students and Hospital. This program educates young people about ‹‹Developed and implemented a customers the risks associated with poor number of initiatives to increase decision making. capacity in emotional intelligence, dealing with and resolving conflict Platform Objective ‹Piloted a three-year program ‹ and building a positive future. Box Hill Institute will provide with Box Hill High School exemplary programs, customer to engage students from ‹‹Developed and tested an service and support to its students Years 8 – 10. The aim of the online Leadership Development and customers locally, nationally project is to increase awareness Capability Framework through and internationally. of what Box Hill Institute has to the PIN network. A major benefit offer. Stage one of the project of the international framework saw 150 Year 9 students on is that the Institute will be able Box Hill Institute campus for a day. Students to benchmark team results with graduates were above could choose two activities those of other PIN partners. both the state and including cabinet making, ‹‹Developed and implemented national averages for information computer technology, a numberof ongoing initiatives to employment-related hospitality or science. This increase Institute capacity in outcomes initiative will be evaluated by customer services, teamwork (NCEVR, 2011). tracking the uptake of enrolments and team building and of Box Hill High School students change management. over the next two years. ‹‹Developed staff initiatives to promote a positive and healthy Other Achievements managing workplace including a wellness In 2011, Box Hill Institute: program, indigenous cultural people awareness training, disability ‹Introduced ‘Ask Annie’, a new ‹ awareness training and digital initiative to complement Platform Objective workplace behaviour. Open Day and offers online Box Hill Institute will engage customer service solutions. ‹‹Funded a Vocational Currency its people in a dynamic culture Program for teachers across ‹Established the Box Hill Institute ‹ that promotes and recognises all centres. Skills Assessment Centre (SAC). achievement, enhances ‹The Institute’s Consultative Its role is to provide a centralised organisational capacity to deliver ‹ Committees for Teaching held contact point for clients during the on strategic promises, and regular meetings with relevant recognition of prior learning (RPL) provides an excellent workplace. process, provide RPL Assessor unions and their representatives. support, training and professional development, development of RPL resources and resolve RPL The Institute issues and concerns. increased the capability of its ‹‹Delivered a range of equity projects including a leadership teaching workforce training program for Indigenous through a range community members. of professional development ‹Introduced the Peer Activity ‹ programs. This Leadership (PAL) Program. In this program, VCAL students ran included offering physical and problem-solving a new range activity sessions for young students of professional at partnering primary schools. development programs to new and existing staff. 21

‹‹Recognised the achievements Other Achievements of staff through the annual Staff managing In 2011, Box Hill Institute: Achievement and Recognition business Program. The program ‹‹Successfully completed the acknowledges outstanding planning and documentation performance employees and teams who for Stage 1 of the Integrated promote increased awareness Technology Hub, with construction Platform Objective due to commence in early 2012. of best practices and successful Box Hill Institute will achieve development strategies, and who ‹‹Worked with Skills Victoria to sustainable business growth while embody the Institute’s vision, update the Institute’s integrated maintaining financial viability and mission and values. In 2011, the asset management strategy, meeting contractual, legislative and winners were: focusing on plans for Stage 2 of statutory obligations. • Corporate Citizenship the Integrated Technology Award: Greg Doriean. Hub and redevelopment of the Whitehorse Campus. • Adult Learning Excellence Box Hill Institute Award: Renate Beilharz. ‹‹Participated in the planning stage successfully responded of a green government buildings • Innovation Award: Wayne to changed market project which will facilitate Gibson and David Brooks. conditions as a improvements to infrastructure result of the full • Teaching Sustainability sustainability across all campuses, Award: Heidi Wenk. implementation of the including the incorporation of Victorian Government’s • CEO Award for Professional a new cooling system. This Skills Reform policy. Excellence: Peter Scully, project, when complete, Terry Joy, Graham Goudie and This involved the will support the Institute’s realignment of a Robert Albie. commitment to a sustainable number of program • Teacher of the Year: Christina environment through smart energy areas, which included Ramsauer. and water saving initiatives. adjustment of course • Team of the Year: VAE AVSS ‹‹Provided 480 active clients of the delivery levels to meet Team. Whitehorse Fitness Centre with updated demand, as • Employee of the Year: Mat facilities and programs to improve well as the introduction their fitness and general wellbeing. Caithness. of new courses. Throughout 2011, Whitehorse managing Fitness received 31,300 visits from its clients. The high membership infrastructure and attendance figures attest to Other Achievements both the high levels of service and In 2011, Box Hill Institute: Platform Objective the popularity of the centre. ‹Met board approved financial Box Hill Institute will have appropriate, ‹ ‹‹Successfully implemented the targets for the year, once again safe and environmentally advanced electronic Student recording a positive net result from sustainable infrastructure, Attendance Tracker System continuing operations. technology and equipment. that captured the attendance of ‹Met delivery targets in 2011. students across the Institute. ‹ ‹‹Worked with Skills Victoria and a The Institute number of other institutes in order commenced construction to prepare for the introduction of a of a new entry to the new student management system. Institute along Elgar A number of Box Hill Institute Road which will provide staff were very heavily involved in a focal entrance point developing of the specifications for for all visitors to the the new system. Elgar Campus. These ‹‹Contributed to the development works are scheduled to of a number of new and emerging be completed in 2012. government policies through participation in working parties.

22 box hill institute 2011 annual report

PROGRESS AGAINST STATE AND NATIONAL PRIORITIES

A particular focus of 2011 was in provider or in the description of their state priorities the area of TAFE governance. The services. This new legislation is to 2011 was a year of increased Institute was a significant contributor guard against misrepresentation and activity and policy development, to a number of policy forums around potential inducement of students particularly in Victoria with the State the area of TAFE governance. to enrol in a private provider in the Government reviewing a number of Senior members of staff represented mistaken belief that it is a public existing policy frameworks. the Institute on Victorian TAFE provider backed by the State. Association working parties with 2011 saw the full implementation During the year, the Institute held Skills Victoria to redesign institute of the Victorian Government’s a number of discussions with constitutions. In addition, the Skills Reform policy. This meant Skills Victoria about organisational Institute was a significant contributor that the Institute operated in a fully structures. It is anticipated that to discussions on commercial contestable market for all courses. further discussions during 2012 will guidelines for TAFE institutes. It is The policy was accompanied by a lead to additional positive changes. expected that work on both these complex array of eligibility criteria areas will continue in 2012. and fee levels, and a major focus national in 2011 was communication of the In 2011, a major focus for the new policy and eligibility criteria to Institute was the preparation of priorities students and to industry clients. The a submission to the Victorian As of 1 July 2011, the Australian Institute was very active in seeking Competition and Efficiency Skills Quality Authority (ASQA) greater simplicity in funding and Commission. The commission was became the newly established eligibility criteria. charged with the responsibility VET regulator for all VET provision of looking at the Victorian Despite the complexity of the new (with the exception of delivery as reform agenda and a number system, the Institute was successful part of senior secondary education). of the Institute’s comments and in meeting or exceeding its targets. ASQA will also regulate the suggestions were reflected in the Institute in relation to registration In 2011, the Institute contributed draft report and recommendations to deliver courses to inbound to a number of reviews. During the of the commission. international students. year, the Victorian Essential Services For some time the Institute has Commission completed a first-stage During 2011, the Institute prepared been concerned about protection of review of the Vocational Education for this change and also anticipated the term ‘TAFE’ and ‘technical and and Training (VET) Fee and Funding the change in regulation of higher further education’. In this context Model. In its report, the commission education in 2012. It is anticipated it was pleasing that amendments made 43 recommendations that in early 2012 higher education to legislation were introduced with relating to reform of the VET registration and regulation will an implementation date of 1 July system. The Institute contributed transition to a new national higher 2011 so that the terms ‘TAFE’ and through a written submission and education regulator, the Tertiary ‘technical and further education’ through substantial contributions Education Quality and Standards are protected against unauthorised to discussion with the Essential Authority (TEQSA). use, either in the name of a private Services Commission. 23

A particularly important focus in To further implement national priorities In addition, qualifications of national 2011 was to develop potential around the delivery of diploma and priority in the forestry industry strategies and opportunities in advanced diploma qualifications pulp and paper manufacture response to the anticipated growth in priority sectors, the Diploma of were implemented nationally in in funding for university places Surface Operations Management and New South Wales, South Australia in 2012 as a consequence of the Advanced Diploma of Extractive and Tasmania. changes announced by the Federal Industries Management were Government. During the year, the delivered in the quarrying and mining Institute actively reinforced vital sector. These qualifications were relationships with its university delivered nationally in New South partners in order to consolidate Wales, Queensland and Tasmania. pathways with the university sector.

New Initiatives In 2011, to further support Federal Government policy and implement State policy on the development of Language, Literacy and Numeracy (LL&N) skills, Box Hill Institute implemented a number of new, leading-edge initiatives:

‹‹Launched the Certificate of General Education for Adults (CGEA) which integrated the development of LL&N skills into vocational qualifications.

‹‹Introduced a new model of literacy and numeracy support allowing for the integrated delivery of language, literacy and numeracy support within the classroom.

‹‹Implemented professional development programs for teaching staff which focused on specialised units from the Training and Education Certificate.

‹‹Participated in the online diagnostic tool developed by Australian Council for Education Research (ACER) to assess all first year apprentices. Following the testing, the Australian Qualifications Framework (AQF) level of the language, literacy and numeracy support program was ascertained. The program helped to strengthen the students’ vocational literacy and numeracy competence and enhanced the pathway into higher AQF levels of study. 24

connected with our world Box Hill Institute continued to achieve growth in off-shore enrolments through new or enhanced extended campus arrangements

INTERNATIONAL HIGHLIGHTS growing box hill institute Study abroad programs Box Hill Institute’s Study Abroad off-shore singapore Program is a leader among Australia’s VET organisations. In The Box Hill Institute Singapore enrolments 2011, 70 Box Hill Institute students company was proudly established and 13 staff participated in a study Through its 20 international partners, in 2011. Box Hill Institute Singapore abroad program and the Institute Box Hill Institute is recognised as achieved registration as a Private hosted 91 students and 10 staff having Australia’s most diverse Educations Institution by the Singapore from partner institutes. This included portfolio of off-shore qualifications. Council for Private Education. The Institute now has more than a three week project management 6,300 off-shore, with additional new course for the Global Education partnerships being established. participating Network (GEN) partners. Particular areas of significant growth in regional Once again at the leading were in China, Singapore, Vietnam, edge in Australian education, Kuwait and Malaysia. development Box Hill Institute also accredited In 2011, a consortium comprising an innovative new qualification, the of Box Hill Institute, Sunshine Vocational Graduate Certificate in Coast Institute of TAFE and GRM Working Globally. The qualification International, was awarded the is as a result of a unique partnership tender to develop phase II of the with a number of Institutes in Australian-Pacific Technical Australia and Europe and is College (APTC). jointly funded by the Department The APTC’s chief purpose is to of Education, Employment and effectively deliver standard skills and Workplace Relations (DEEWR) and qualifications to Pacific Islanders. the European Commission. The Australian Government announced that Australia will provide $152 million to fund the second phase of the college over the next four years. box hill institute 25 2011 annual report

Box Hill Institute successfully applied for Endeavour VET Outbound project Mobility funding for two projects – management one for supporting VET students to undertake semester exchanges and large with partner institutes in Denmark and Canada, plus an industry study projects tour to the United Arab Emirates for In 2011, the Institute continued to tourism and events students. build its reputation and activity in In June/July, the Institute sent relation to large scale training and seven students and two staff project management services. from carpentry and plumbing, to The Institute’s highlights included: build nursing accommodation in ‹‹A strengthened educational Munda in the Solomon Islands on presence in Latin America by an inaugural Community Service securing important Australian Learning Project. The aim was to and Colombian Government provide invaluable global skills and contracts. knowledge for VET students, while ‹Assisting the Galaxy Macau gaining credit towards their course. ‹ in May to open a 2,800 room This project was linked to the Rotary integrated casino/resort, including Australia World Community Service three hotels: Banyan Tree, (RAWCS) project. Hotel Okura Macau and Galaxy Macau. Box Hill Institute provided leadership in the training and development of staff.

‹‹Contracted to develop the training department for Sands Cotai Central, owned by Venetian Macau. Due to open mid-2012, thes Sands Cotai Central comprises the Conrad Hilton and Holiday Inn totalling 1860 rooms, and a casino. 26 box hill institute 2011 annual report

DOMESTIC HIGHLIGHTS

The Institute aims to provide higher students with a variety of options for australian education articulation into higher level courses. apprenticeship As a result, clear pathways are The Institute was very active in provided between certificates and centre the accreditation of new and diplomas, into advanced diploma Box Hill Institute continued to reaccreditation of existing courses and degree courses. in 2011. deliver apprenticeship services to In 2011, Box Hill Institute aimed employers through the Australian Box Hill Institute added two to firm these pathways within the Apprenticeship Centre. additional higher education Institute and with university partners, qualifications, with the introduction by developing articulation agreements. Skills for Growth Program of the Higher Education Diploma in The Institute has clear pathways from Aimed at exploring training and Computer Systems (Networking) certificate and diploma level courses education opportunities the Skills and the Bachelor in Early Childhood to degree courses within Box Hill for Growth Program benefits (Education and Care). Institute and its university partners businesses by developing the Monash, Deakin, Australian Catholic Further developing and skills of their staff. In 2011, Box Hill and La Trobe universities. strengthening the higher education institute participated in the program area at Box Hill Institute, new La Trobe University by providing small to medium policies and procedures will support businesses with workforce plans. research activities, moderation and A memorandum of understanding benchmarking activities. between La Trobe University and performance Together with Melbourne University, Box Hill Institute was signed in the Institute developed a Graduate May 2011. The working group is against Certificate in Tertiary Education investigating opportunities of shared which will be available for Box Hill course delivery and articulation responsibilities Institute teachers to study in 2012. agreements for other areas, as well The Institute’s student management as co-delivery opportunities. system (SMART) recorded 44,370 degree enrolments in 2011, comprising Monash 43,680 VET enrolments and 690 pathways The Box Hill Institute and Monash higher education enrolments. University Executive Steering Box Hill Institute has a long and This compares to a total of 39,668 Committee was very active in 2011. successful history of building on its enrolments in 2010 and 40,617 This group established student strengths in tertiary education by in 2009. pathways and credit transfer working with students to optimise The total percentage of 2011 arrangements which were published their educational opportunities. The government profile delivery by in the Box Hill Institute/Monash Institute recognises that students centre is provided in chart B. University pathways brochure. who start a qualification at Box Hill Total student contact hours delivery have opportunities to continue at Box Hill Institute over the past 10 their studies through to the highest years is shown in chart C. level possible. 27

Chart B: Delivery by centre - student contact hours

Total Delivery APTC and BHI Singapore

Automotive, Transport and Engineering

Biotechnology and Animal Sciences

Building and Furniture Studies

Business Programs

Creative Industries

Electrical and Refrigeration Trades

Hair, Beauty and Floristry

Health and Community Services

Hospitality and Tourism Studies

Industry Education and Training

Information and Communication Technology

Management and Small Business

Service centres

Vocational Access and Education

0 200000 400000 600000 800000 1000000 1200000

Chart C: Total student hours at Box Hill Institute over the past 10 years

2011 5,564,821 4,269,263 9,834,084 Total delivery

2010 5,419,817 4,376,225 9,796,042 Commercial 2009 4,931,723 4,779,192 9,710,915

2008 4,913,010 3,734,252 8,647,262 Government

2007 4,756,269 3,800,210 8,556,479

2006 4,636,688 3,074,883 7,711,571

2005 4,610,895 2,707,986 7,318,881

2004 4,559,542 2,818,357 7,377,899

2003 4,490,073 2,682,568 7,172,641

2002 4,624,033 2,382,077 7,006,110

0 5000000 10000000 15000000 20000000 28

GOVERNANCE

Box Hill Institute is governed by a board that is representative board executive board of government, industry and committee remuneration community. The role of the board is to establish the Institute’s strategic The Board Executive Committee committee direction, oversee and manage acts on behalf of the board as a The Board Remuneration Committee effective and efficient management, reference point on urgent matters assists the board in ensuring that approve management plans, and that may arise between board the Institute’s policy and practice for ensure that the community is meetings and to focus appropriate board member and executive officer serviced effectively with technical and attention on the selection and remuneration are appropriate and further education programs which appointment of board members. consistent with the requirements of are responsive to their needs. Membership Victorian Government policy. The relevant The board is committed to the policy areas relate to the Remuneration ‹Elizabeth White (Chair). adoption of ethical conduct in all ‹ of Directors of TAFE Institute Boards, areas of its responsibilities and ‹‹Philip Belcher. Executive Remuneration for Government authority. In so doing, it binds its ‹‹Noelene Duff. Business Enterprises and Statutory members to the principles and Authorities, Ministerial Guidelines ‹‹John Maddock. practices determined in the Board’s relating to executive remuneration and Governance Protocol. The board is audit, finance instructions from the Government Sector ultimately responsible to the Victorian Executive Remuneration Panel (GSERP). Government for the governance and and risk management of the Institute. committee Membership committees ‹‹Elizabeth White (Chair). The objectives of the Audit, ‹‹Philip Belcher. Finance and Risk Committee are As part of sound corporate ‹‹Noelene Duff. to provide independent assurance governance practice and to ‹John Maddock. assist the board in meeting its and assistance to the board on the ‹ constitutional duties, the board Institute’s control and compliance has established a number of framework and its external capital projects committees. These include: accountability responsibilities. committee ‹‹Board Executive Committee. Membership The Capital Projects Committee ‹Audit, Finance and Risk Committee. ‹ ‹Bruce Thompson (Chair). monitors the delivery of building ‹ capital projects as nominated by ‹‹Board Remuneration Committee. ‹‹Elizabeth White (ex officio). the board, which are included in the ‹‹Capital Projects Committee. ‹‹Philip Belcher. Institute’s approved program of capital building projects. It reviews progress ‹‹Noelene Duff. ‹Glen Walker. against program and budget, ‹ and provides advice to the board regarding the status of the program. Membership ‹‹Helen Buckingham (Chair). ‹‹Elizabeth White. ‹‹Bruce Thompson. ‹‹John Maddock. ‹‹Christine Kilmartin. box hill institute 29 2011 annual report

BOARD PROFILES

Elizabeth White, John Maddock, John has been CEO of Box Hill Chair Chief Executive Officer Institute since 1999. Prior to this, John was CEO of the Gordon Appointment: Co-opted Appointment: ex officio Institute and during his career has Term: until 13 September 2013 held a variety of management roles Qualifications within the TAFE sector. Prior to Qualifications Graduate Diploma of Business, RMIT starting his career in education, University, VIC Bachelor of Arts (Social Sciences) John was employed by Arthur La Trobe University, VIC Victoria Graduate Diploma in Education, Andersen and Co. working in the Hawthorn Institute (now Melbourne Masters of Education, La Trobe business consultancy area. University), VIC University, VIC John has been involved in many Trained Primary Teachers Certificate Professional Affiliations leadership roles across Vocational Trained Special Teachers Certificate Education and Training (VET) in Fellow, Australian Institute of Company Directors (FAICD) Victoria and Australia. He serves Professional Affiliations on a number of key state, national Member of CCID (Community Colleges for Member of the Australian Human International Development) and international boards and Resources Institute (AHRI) committees, with a particular Trustee of Committee for Economic Member of the Australian Society of Development Australia (CEDA) focus on education, IT and Association Executives Member of the Institute of Public business skills. John has tertiary Elizabeth is the Chief Executive Administration Australia qualifications in education and of the Victorian Caravan Parks Member of TAFE Directors Australia business (accounting). Association, which was formed Member of AAIR (Australasian Meeting attendance 9/10 in 1965 to protect, promote, Association of Institutional Research) (leave of absence 1/10) and advance the caravan park Executive Committee industry. She has previously held Member of the Post Secondary corporate positions within the International Network of Presidents of association management sector Community Colleges and has a background in education Member of the Victorian TAFE administration. Elizabeth holds Association CEO/Council Deputy Chair teaching qualifications, a Bachelor of of the Victorian Tertiary Admissions Arts and a Masters of Education. Centre (VTAC) Member of the Victorian Curriculum and Meeting attendance: 8/10 Assessment Authority (leave of absence 2/10) Member of the Innovation and Business Skills Australia Board Chair of the Global Education Network Board Member of Monash University Education Faculty Member of Deakin University Melbourne Leadership Forum 30 box hill institute 2011 annual report

Philip Belcher, Janet Compton Bruce Thompson Deputy Chair Appointment: Ministerial Appointment: Co-opted Appointment: Co-opted Term: until 30 June 2013 Term: until 30 June 2014 Term: until 24 August 2013 Qualifications Qualifications Qualifications Bachelor of Science, University of Bachelor of Economics, Monash New South Wales, NSW University, VIC Master of Business Administration, Macquarie University, NSW Post Graduate Diploma in Physiotherapy, Graduate of the Wharton Business Sydney University, NSW School Advanced Management Program Certificate of Technology (Electronics), Box Hill Technical College, VIC Post Graduate Diploma in Administration, Queensland University, QLD Professional Affiliations Fellow of the Australian Society of Master in Public Policy, University of Professional Affiliations Certified Practicing Accountants New England, NSW Fellow of the Australian Institute of Fellow of the Australian Institute of Company Directors Diploma, Australian Institute of Company Directors Company Directors Director of the Australian Institute of Bruce is a director of SMS Management Consultants Professional Affiliations Management and Technology Philip is Executive General Member Australian Institute of Limited. He is the former Chairman Manager, NECare, NEC Australia Company Directors and Managing Director of Hewlett Pty, Ltd and until recently was the Associate Fellow of the Australian Packard Australia and New Zealand. Principal of LSE Consulting Pty College of Health Service Executives He worked with Hewlett Packard for Ltd., an Australian management Member of the Institute of Public 32 years in Australia and overseas consulting company that focuses Administration Australia until his retirement in August 2000. on business leadership, strategy Fellow of Leadership Victoria (Williamson He retired as Chairman of and its subsequent execution. Fellow) Innovonics Ltd in January 2005 Philip has held various managing Janet is the Executive Director for director, CEO, GM and board and as Managing Director and CEO Acute Health at Eastern Health. As of Keycorp Limited in June 2006. positions with various industry a physiotherapist, Janet has had a leading companies including Cisco Bruce also served as Trustee of the varied career in both the public and Melbourne Cricket Ground Trust Systems, StorageTek, and Datacraft private healthcare sector. She has (now Dimension Data) during from 1998 to 2007 and on a number held a variety of senior management of boards and industry associations, his extensive career in general and CEO roles, including Calvary management and sales including the Business Council of Healthcare Bethlehem, Nepean Australia from 1995 to 2000. leadership within the Information Rehabilitation, Western Health and During 2009, Bruce was appointed Technology and Telecommunications The Alfred Hospital. Janet has a a Commissioner of the Victorian sector. Philip holds an MBA keen interest in quality management Commission for Gambling and tertiary qualifications in as a management philosophy and Regulation (VCGR) where he is technology (electronics). has a number of publications in this now Chairman. Meeting attendance 10/10 area. Bruce is a Monash University She holds a Masters in Public graduate with a Bachelor of Policy, as well as qualifications in Economics degree, and a Graduate administration, physiotherapy of the Wharton and Melbourne and science. Business Schools Advanced Meeting attendance 8/10 Management Programs. (leave of absence 2/10) Meeting attendance 8/10 (leave of absence 2/10) 31

Rosie Forbes Noelene Duff, Glen Walker Appointment: Staff elected Deputy Chair Appointment: Ministerial Term: until 31 May 2011 Appointment: Ministerial Term: until 30 September 2012 Term: until 30 September 2014 Qualifications Qualifications Bachelor of Education, VIC Qualifications Bachelor of Engineering (Mechanical), Graduate Diploma of Information Bachelor of Arts (Monash University), VIC University of Melbourne, VIC Management, VIC Bachelor of Social Work (La Trobe Graduate Diploma in Management, Certificate in Social Studies, VIC University), VIC University of New South Wales, NSW Certificate IV Training and Graduate Diploma in Business (RMIT), VIC Assessment, VIC Master of Business (RMIT), VIC Professional Affiliations Member of the Committee for Ballarat Diploma of Business (Frontline Management), VIC Professional Affiliations Glen has worked in a variety of International Vice President International Rosie was, until the conclusion senior management roles in the City/County Management Association of her term of office in May, the automotive industry in a career Fellow of the Australian Institute of elected staff board member, as spanning 20 years. He is currently Company Directors well as the Elgar Campus Librarian Chief Executive Officer of Sargeant Fellow - Local Government Transport Pty Ltd. and Co-ordinator of Information Managers Australia Services at Box Hill Institute. Rosie Glen has detailed industry Fellow of the Local Government has had a long career in education, Professionals Victoria knowledge and links particularly having worked in government, in the advanced manufacturing Fellow of the Institute of Public private, special and rural schools, Affairs Australia industry, an important industry community and tertiary sectors sector for Box Hill Institute. In Noelene is the CEO of the City of in three Australian states and his work roles he has employed Whitehorse and has had extensive four other countries. Rosie has hundreds of graduates, trades- experience at a senior management held positions on various boards, people and semi-skilled labourers level in State, Local Government and including school boards, and as and as such is aware of how the non-government sectors. She is graduate representative on the the Institute can help prepare its vigorously committed to community University of Melbourne Education graduates for such employment. issues and community policy and Degree Accreditation Board. Rosie Glen has a broad network of has extensive connections with holds a Bachelor of Education, a contacts in a variety of spheres networks in the local community, the Graduate Diploma in Library and and governance experience from Box Hill area, and the south-eastern Information Management and a number of advisory boards and suburbs of Melbourne. Noelene more recently through the Institute, committees. Prior to joining the has significant experience and a Diploma of Business (Frontline board, Glen served on the Board’s profound interest in governance, Management). Audit Committee as an independent and strong financial skills. member co-opted by the board. Meeting attendance: 2/3 Noelene has played a key role (Leave of absence 1/3) at state and national levels in Meeting attendance 9/10 (leave of absence 1/10) advocating key issues on behalf of the local government sector. She was elected in 2009 as Vice President International on the Executive Board of the International City/County Managers Association, based in Washington. She holds a Bachelor of Arts, Bachelor of Social Work, Graduate Diploma Business and Masters of Business. Meeting attendance 7/10 (Leave of absence 2/10) 32

Helen Buckingham Ian Hind Michael Zangmeister Appointment: Acting Ministerial Appointment: Ministerial Appointment: Elected Staff Term: until 30 September 2014 Term: until 31 July 2013 Term: until 31 May 2013 Qualifications Qualifications Qualifications Bachelor of Arts, La Trobe University, VIC Bachelor of Economics, University of Bachelor of Education, State College of Diploma of Education, La Trobe Sydney, NSW Victoria, VIC University, VIC Diploma of Education, Charles Sturt Certificate IV in Training and Assessment, Graduate Diploma in Careers, Deakin University, NSW Box Hill Institute, VIC University, VIC Master of Science in Agriculture Diploma of Training and Assessment, Australian Institute of Company Directors (Agricultural Economics), University of Box Hill Institute, VIC Diploma, University of NSW, NSW Sydney, NSW Graduate Certificate in Management, Professional Affiliations Professional Affiliations Monash University, VIC Member MEAA (Variety Artist) Member of the AEU Sub-Branch Member of the Council of Deakin Professional Affiliations University Executive, Box Hill Institute Fellow, of the Australian College of Member of the AEU TAFE Committee Board Member of the Family Access Educators (FACE) Network Councillor of AEU TAFE and Adult Ian is an education and strategic Provider Sector Helen was elected as a councillor in planning consultant with more Michael is the elected staff board the City of Whitehorse in 1997 until than 20 years of experience in all member and a Senior Educator in 2002, and served as Mayor from levels of education and training the Centre for Creative Industries at 1998 to 1999. in Australia and in a wide range the Whitehorse Campus. Michael’s Whilst a member of the Legislative of international settings. He has background is in acting, directing, Council of the Parliament of Victoria, extensive experience in international improvisation (including theatre she served on the Parliamentary business development, strategic sports, winning the “Best and Standing Committee for Education and business planning, education Fairest” award in 1986). He was also and Training and chaired the finance, project design, reporting active in stand-up comedy, including Parliamentary Review of the and implementation, institutional writing and performing shows in Body Corporate Legislation and strengthening and capacity building, Fringe Festivals and at Le Joke Regulations culminating in the monitoring and evaluation, at the old Last Laugh Theatre in Owners Corporation Act 2006. quality assurance, human resource Collingwood. He has also performed Helen retired from parliament management and quality assurance. in numerous TV shows, feature films in 2006. Ian has led the implementation of a and TV commercials. Helen also served as a board number of significant education and Michael has worked at Box Hill member of Box Hill Hospital from training projects and reviews in the Institute since 1983 and has 1991 to 1995 and was a member of Pacific, Middle East and South East taught in many course areas and the Monash University Department Asia Regions, and has extensive teaching centres. Prior to1983, of Physiology Animal Ethics experience in working with bilateral Michael worked in a theatre in a Committee 1995-2001. In 1998 she and multi-lateral development schools performing company, as was awarded the Australian Institute agencies including AusAID, NZAID, a stand-up comedian, part-time of Company Directors Diploma. World Bank, Asian Development actor, emergency teacher in the Bank, SIDA and the European Meeting attendance 8/10 secondary school system and as an Union. In addition to having held (leave of absence 2/10) orderly in the casualty department at a number of senior positions in Maroondah Hospital. education and strategic planning in the Australian education and training Meeting attendance: 6/7 system, Ian has considerable (Leave of absence 1/7) experience in corporate governance and in stakeholder consultation with senior government and agency officials and ministers. Meeting attendance 8/10 (leave of absence 2/10) box hill institute 33 2011 annual report

Greg Malone Paul McCrickard Appointment: Acting Ministerial Appointment: Elected Student Term: until 30 September 2014 Term: until 31 March 2012 Qualifications Qualifications Master of Business Administration, Diploma of Building and Construction Monash University, VIC (in progress) Graduate Diploma in Management, Monash University, VIC Professional Affiliations Production Engineering Studies, Granville Paul is the student representative TAFE, NSW on the board. During his time at Box Electrical Trade Certificate, Wollongong Hill Institute, Paul has been involved Technical College, NSW with the Student Activities and Recreation Committee (SARC). Paul Professional Affiliations is a qualified tradesman who has Member of the Australian Institute of spent the last six years working on Company Directors large commercial construction sites Greg is the Managing Director of throughout Melbourne. Paul also Nexteer Automotive Australia Pty completed his apprenticeship at Ltd, a supplier of steering and drive Box Hill Institute in 2002. Paul is train systems to global automotive currently completing the Diploma of manufacturers. He has over Building and Construction and 30 years experience in plans to study the Bachelor of manufacturing in both Australia and Applied Science (Built Environment) across the Asia-Pacific region in next year. senior leadership roles specialising Meeting attendance: 6/8 in strategic procurement, general (Leave of absence 2/8) management and ongoing business sustainability. Greg’s qualifications include a Master of Business Administration and a Graduate Diploma in Management from Monash University with studies in supply chain management at Kellogg (USA) and marketing management at IMD (Switzerland). Greg has chaired and held board positions in a number of industry associations. Meeting attendance: 1/1 34 box hill institute 2011 annual report

Director Development

Box Hill Institute is committed to the In addition, the CEO and Executive Directors of Box Hill ongoing professional development Director, Corporate Governance Enterprises Limited of its directors. In summary, circulate information of relevance The names and relevant details of professional development for and interest to directors, and inform the directors in office as of directors during 2011 comprised: the board of opportunities for 31 December 2011 are: ‹Reports from the chair on development and coordinate the ‹ ‹John Maddock (Managing Director). briefings and meetings with provision of sessions as agreed by ‹ the board. the minister and senior ‹‹Philip Belcher. government officers. All board members received a ‹‹Bruce Thompson. range of regular publications ‹‹Written reports from the CEO ‹Elizabeth White. and updates from professional ‹ or Senior Executive Director ‹Noelene Duff. Education and Training on associations and other advisory ‹ ‹Michael Zangmeister. developments in vocational bodies highlighting changes in ‹ legislation and best practice, such education and training and higher ‹‹Janet Compton. education, including as the bi-monthly Australian Institute ‹Helen Buckingham. of Company Directors (AICD) and ‹ policy developments and ‹Ian Hind. government initiatives. director updates. ‹ ‹Greg Malone. ‹In-house information and planning A number of directors undertook ‹ ‹ ‹Glen Walker. sessions on a range of topics additional professional development ‹ relevant to the operations of activities in a range of areas relevant to their role at the Institute. Directors of Box Hill the Institute and governance role Institute Singapore of directors. Propriety Limited ‹‹Information briefings presented by members of the executive The names and relevant details of team on specific areas of the directors in office at the date of Institute operations. this report are: ‹John Maddock (Managing Director). ‹‹Opportunities to attend the ‹ Victorian TAFE Association (VTA) ‹‹Noel Lyons (Singapore Chief State Conference and any Operating Officer). training and development ‹‹Valerie Lim (Singapore Resident sessions offered by the VTA or Director). other government agency.

‹‹Australian Institute of Company Directors membership, including professional development seminars, newsletters and bulletins. 35 Vacant Hospitality Business and Business General Manager General

Jenny Jenny Student Marketing Recruitment and Recruitment Executive Director Executive Beckman-Wong

Angela Students Access and Access Health Sciences, Sciences, Health General Manager General Hoare-Lippmann - 2011 URE CT Learning and Learning Sandra Walls Sandra RU Academic Affairs Academic Executive Director Executive

T S Industries/ Enterprises Apprentices and Building Building and Noel Lyons Noel Vice President Manufacturing Manufacturing Greg Pringle International and International General Manager General Learning Deputy CEO Teaching and Teaching Innovation and Innovation General Manager General EMEN Kerri Ferguson Kerri Jennifer Oliver Jennifer Creative Industries Creative G

John Maddock John CEO and President and CEO Officer Services Enterprise Enterprise Darrell Cain Chief Operating Chief and Government Government and Deputy CEO and CEO Deputy Executive Director Executive Maria Alibrando Maria

anagement Team anagement Officer Planning Chief Finance Finance Chief Sue Kearney Sue Governance and Governance Joanne James Joanne Executive Director Executive

MANA U T IVE Organisation Organisation Property and Development Delia McIver Alison Fincher Alison General Manager General Campus Services Campus Executive Director Executive C Officer Centre) EXE M E xecutive S enior Accountabilities Reporting (ICT Specialist John Italiano John Chief Information Chief Strategic Projects Strategic Maree McDonald Maree Executive Manager Executive 36

COMPLIANCE

capital grants are required to As a consequence of the above 2011 financial be reported as income from factors, for the year ending 31st performance transactions in accordance with December 2011, the Institute and its applicable accounting standards, controlled entity, Box Hill Enterprises The Institute achieved a positive the related expenditure largely Limited, recorded a net result from net financial result for 2011 despite relates to building constructions continuing operations of $19.648 a challenging training environment and plant and equipment, million (2010: $4.031 million) and a and a continuing reduction in and accordingly associated net result before capital grants and international student enrolments. expenditure is reflected in the depreciation $15.890 million (2010: balance sheet and not in the $5.354 million). comprehensive Statement of Comprehensive income. This accounting balance sheet operating constructs results in a higher statement operating surplus being recorded (statement in those years where the Institute Whilst the Institute’s comprehensive is the recipient of such grants. of financial result for 2011 was higher than These revenue increases were position) previous year due to the continuing complemented by decreases in success of its higher education The favourable net result for 2011 expenditures as a result of: programs and its international has resulted in an increase in the project delivery, a number of one ‹‹A continuing focus on cost consolidated entity’s financial assets off factors also contributed to the efficiency measures across all to $78.585 million (2010: $54.472 positive outcome for the year. Institute program areas to ensure million). These assets are fully value for money is achieved committed to supporting the Institute’s The Institute’s net result for 2011 across all Institute activities. continuing operations, its strategic was achieved as a result of the plan initiatives and obligations and are following factors: ‹‹The realigning and retraining of staff across various programs fully allocated in the Institute’s five-year ‹The Institute’s successful ‹ as necessary organisational financial plan as follows: achievement of its youth compact adjustments were implemented ‹Payment during 2012 of targets relating to 15 – 24 year olds ‹ to accommodate demand shifts outstanding creditors at year end which are now fully funded under arising from the contestable for goods and services purchased the contestable funding regime. funding regime. and delivery of services to students ‹A one-off funding adjustment ‹ ‹A reduction in depreciation for and clients that have paid funds in arising from the phase out ‹ plant and equipment as the advance of program delivery. of the Institute’s pipe line rate of replacement continues ‹Funds quarantined to provide for delivery commitments. ‹ to lag behind reinvestment due employee entitlements to annual ‹‹Continuing surpluses derived to government policy of not leave and long service leave. from the Institute’s commercial providing funding for depreciation. ‹The Institute’s capital funding operations, which now ‹ ‹The requirement to identify commitment to the Integrated represent 48 percent of the ‹ expenditure savings to Technology Hub which commences Institute’s operations. accommodate the funding construction during 2012. ‹Government contributions for ‹ reductions announced by Skills ‹A funding allocation for the urgent capital works in relation to the ‹ Victoria in October 2011 to refurbishment of the Institute’s Institute’s commitment to the minimise the anticipated adverse Whitehorse Campus and the CAE’s development of the Integrated impact on the Institute’s operations 21 Degraves Street, to bring both Technology Hub. Whilst and commitments for 2012. sites up to a minimum acceptable government contributions for standard for program delivery. box hill institute 37 2011 annual report

‹‹A working capital risk of the Institute’s students, industry ‹‹Forward provisions have also management provision to ensure clients, staff and the communities been allocated in the Institute’s that the Institute does not make with which it is involved and the five-year financial plan and operational or infrastructure State Government’s commitment multi-year asset strategy, to commitments below a minimum to quality vocational education assist government with providing working capital of 1.2:1. delivery. This strategy also funding for the total rebuild of the assists with managing the risk Whitehorse Campus which is a ‹‹This minimum target established by the Institute’s Board is exposures to the Minister and high priority for the Institute given considered a prudent measure the State Government as a its advanced state of disrepair. given the Institute’s heavy reliance consequence of the Institute’s on its commercial activities reliance on its commercial to generate sustainable and activities to assist with subsidising continuing surpluses, which in government-funded programs. turn are invested for the benefit five year consolidated financial summary

2011 2010 2009 2008 2007 Year ended 31st december $’000 $’000 $’000 $’000 $’000 Summary of Financial Performance

Government Contributions – Operating 68,805 62,330 61,328 60,154 56,987

Sale of goods and services 56,100 54,998 54,781 48,882 41,837

Other Revenue 5,441 3,653 3,367 5,642 4,667

TOTAL OPERATING INCOME (Excluding Capital Grants) 130,346 120,981 119,476 114,678 103,491

Expenses From Op (112,220) (113,355) (115,088) (106,614) (94,457) NET RESULT FROM OPERATIONS BEFORE ECONCOMIC FLOWS, 18,126 7,626 4,388 8,064 9,034 DEPRECIATION AND TRANSACTIONS FROM CAPITAL GRANTS Government Contributions - Capital 9,673 6,292 6,991 5,160 6,795

Depreciation and Amortisation (5,915) (7,615) (4,422) (3,660) (4,149)

Expenditure using government contributions – capital (680) (1,446) (1,455) (791) (1,115)

Other economic flows included in net result (1,556) (826) (190) (874) (153)

NET RESULT FROM CONTINUING OPERATIONS 19,648 4,031 5,312 8,622 10,412

Summary of Balance Sheet Performance:

Assets 226,414 204,151 197,964 194,718 188,088

Liabilities (30,505) (27,890) (25,734) (27,800) (29,792)

NET ASSETS 195,909 176,261 172,230 166,918 158,296

Equity:

Accumulated Surplus 79,523 59,875 55,844 50,532 43,910

Reserves 89,262 89,262 89,262 89,262 87,262

Contributed Capital 27,124 27,124 27,124 27,124 27,124

TOTAL EQUITY 195,909 176,261 172,230 166,918 158,296

Working Capital Ratio Adjusted for Current Long Term Liabilities 4.01 3.19 3.14 3.50 3.03 38 box hill institute 2011 annual report

compulsory student services and amenities fee The Institute levies a compulsory student services and amenities fee that is determined in accordance with the Ministerial Directions on Students Fees and Charges.

Statement Details

Total Student Services and Amenities Fees Collected for year $702,689 ending 31st December 2011

Purpose for which the services and amenities fees are applied The services and amenities fee is managed by the Institute’s Student Services and Support Centre. The fee is fully applied to the provision of funding for student recreation, counselling and welfare and other non-academic support services. The collection and disbursement of the services and amenities fees are fully managed by the Institute and are not paid to any student organisations. consultancies Details of consultancies engaged during 2011 are as follows: Consultancies over $100,000

Total Estimated Consultants Number of Fees Particulars of Projects involved Future Engagements Paid Commitments

Architectural services related to the Institute’s capital Spowers Pty Ltd 2 $826,216 works and infrastructure programs and the Integrated $500,000- Technology Hub project.

Professional services and advice relating to the Health AGC Consulting Pty Ltd 1 $100,400 Nil Services and Biotechnology industries.

Professional services and advice relating to eLearning; Aspin Pty Ltd 3 $195,747 $25,000 course design, development and evaluations.

BDO Kendalls Corporate Professional advice and financial due diligence 1 $113,643 $150,000 Finance Pty Ltd services relating to the CAE partnership.

Professional advice and legal due diligence services Corrs Chambers Westgarth 1 $183,640 $150,000 relating to the CAE partnership.

Professional student management system GPK Computers Pty Ltd 1 $103,897 $20,000 support services.

Quantity survey services related to the Institute’s Wilde and Woollard Quantity 2 $239,365 capital works and Infrastructure programs and the $50,000 Surveyors Pty Ltd Integrated Technology Hub project.

Consultancies under $100,000

Number of Engagements 31

Total Fees Incurred $349,901

These engagements relate to various consultants primarily engaged for the provision of architectural, quantity surveyor and design services related to the Institute’s building works and infrastructure maintenance program and various IT related consultancies. 39

Statements of Pecuniary The Freedom of Information Officer risk management Interests Box Hill Institute 465 Elgar Road, Box Hill VIC 3128 As part of its annual Risk Management Program and The Institute has in place policies Telephone: (03) 9286 9222 commitment to continuous improvement, the Institute and procedures that require relevant undertakes an annual review of its Risk Management officers to complete Statements of Box Hill Institute may levy a charge Policy and Risk Management Plan to ensure that the Pecuniary Interests on an annual for information provided that is Institute’s risk management framework continues to basis. All such statements have subject to a Freedom of Information appropriately support the Institute’s operations and is been duly completed. request in accordance with the in line with appropriate international risk management relevant requirements. There were standards relevant to the Institute’s operations. Details of Shares held by two requests for information to The Institute also participates in the Victorian Senior Officers be supplied under the freedom of information Act during the 2011 Managed Insurance Authority (VMIA) quality reviews Information about declarations of reporting period. of risk management practices, and the Institute’s risk pecuniary interests by all relevant management framework and processes is rated by the offices and requests for information Any student may see his/her VMIA as “Very Good” about shares held by senior officers, personal record by applying to: At its meeting on 14 February 2012, and in accordance as nominee or held beneficially in a The Registrar with the requirements of the Victorian Management statutory authority or subsidiary, if Box Hill Institute Insurance Authority Act, the Audit Finance and Risk any, should be directed to: 465 Elgar Road, Box Hill VIC 3128 Committee approved the following attestation statement The Freedom of Information Officer Telephone: (03) 9286 9572 to be made by the CEO on behalf of the Institute. Box Hill Institute Any staff member may seek access to 465 Elgar Road, Box Hill VIC 3128 his/her personnel file by applying to: attestation statement Telephone: (03) 9286 9222 Executive Manager OD Strategy I, John Maddock, certify that as at the 31 December National Competition and Service 2011, the Box Hill Institute of Technical and Further Policy Box Hill Institute Education, and its subsidiary, has risk management 810 Whitehorse Road, The Institute has in place policies processes in place broadly consistent with the Box Hill VIC 3128 and procedures to ensure Australian/New Zealand Risk Management Standard (or Telephone: (03) 9286 9441 compliance with the National equivalent standard) and an internal control system is in Competition Policy which take into place that enables the executive to understand, manage Whistleblowers account the Victorian Government’s and satisfactorily control risk exposures in significant Protection Act ‘Competitive Neutrality: A Statement respects. The Audit Finance and Risk Committee verifies of Victorian Policy’ requirements. The Institute’s current policy this assurance and that the risk profile of the Institute and procedures relating to the The Institute’s National Competition has been critically reviewed within the last 12 months. Whistleblowers Protection Act 2001 Policy and Manual is reviewed on are available on the website. There a regular basis in accordance with were no protected disclosures in 2011. the Institute Board’s Policy Review Mr John Maddock Schedule and commitment to Employee relations Chief Executive Officer the Institute’s continuous ‹Employment decisions are based improvement processes. ‹ on merit.

Financial Reporting Directions Freedom of Information ‹‹Employees are treated fairly and This report is prepared in accordance with the Box Hill Institute has implemented reasonably. requirements of the Financial Reporting Directions. For procedures which, subject to ‹‹Equal employment opportunity further details please refer to the financial statements. privacy provisions, facilitate all is provided and human rights are reasonable requests for information upheld. from students, staff and the general ‹‹Employees have a reasonable public without recourse to the avenue of redress against unfair or Freedom of Information Act 1982. unreasonable treatment. Requests under the Freedom ‹‹Employment information and of Information Act should be data is collected and managed addressed to: confidentially and in accordance with Privacy, Public Records and other relevant legislative requirements. 40

Conduct principles OH&S Committee and first aiders Other OHS ‹The Occupational Health and All staff members of the Institute ‹ ‹‹Evacuation drills conducted on are required to comply with the Safety Executive Committee met all sites. requirements set out in the six times throughout 2011. ‹‹Hepatitis A and B immunisation Institute’s Code of Conduct and the ‹‹There were 23 health and safety for all first aid staff. Code of Conduct for the Victorian representatives. ‹Immunisation for influenza offered Public Sector. ‹ ‹‹There were six deputy health and to all staff. safety representatives. Occupational health and Employee relations safety (OHS) ‹‹The committee reviewed and endorsed all OHS policy and The Institute has established The OHS Improvement Plan was procedures for consultation. consultative committees with the implemented in 2011. It included the various staff groups to assist with Health and Safety Week following components: the implementation of enterprise Activities for Health and Safety Training and development agreements, operational and cultural component Week included sessions on: change and matters affecting Staff were provided with the ‹‹Emergency control organisation employees generally. following training opportunities roles and responsibilities. The parties are committed to a dependent upon needs: ‹‹Introduction to yoga. cooperative approach involving ‹Personal safety and security. joint participation and consultation. ‹‹Health and Safety Representative ‹ The Consultative Committees and refresher. ‹Epilepsy. ‹ meet on a regular scheduled ‹HIRAC (hazard identification, risk ‹ ‹‹EnergySafe (safety in the home basis as well as on an ad-hoc assessment and risk control). and work). basis when specific matters arise. ‹Emergency Control Organisation. ‹ ‹‹First aid. The Institute has established an ‹First Aid Level Two. Organisation Development Advisory ‹ ‹‹Celebratory luncheons for safety staff – first aid, warden and OHS Group (ODAG), whose purpose ‹‹First Aid CPR/Defibrillator. is to provide employees with an ‹OHS for the Office. committee members. ‹ opportunity to provide their views WorkSafe Victoria ‹‹Chemical Safety. and ideas regarding the leadership ‹WorkSafe Victoria visited the ‹‹New Contractor Provisions. ‹ and management of people at Nitrocellulose project and found ‹Ergonomics. Box Hill Institute. ‹ Box Hill Institute to be compliant Nominations are called annually ‹‹Manual Handling. with dangerous goods legislation. for the 12 employee members ‹Introduction to OHS legislation. ‹ ‹‹Box Hill Institute also nominated of the group. ODAG usually ‹‹Accident/Incident Investigation. an initiative that made it into meets bi-monthly. Managers from ‘Best Health and Safety Initiative’ ‹‹Noise. organisation development are in the workplace category. Communication plan assigned as client advisors to The nomination was reviewed centres across the Institute. The Staff were provided with information favourably and was requested to client advisors are the first point on occupational health and safety be resubmitted for 2012. of contact for managers and staff through the following channels: ‹‹There were no improvement on general employment matters, ‹‹OHS Crown Bulletin. Notices issued. including employee relations ‹Chemwatch Bulletin. issues, any matter related to the ‹ ‹‹WorkSafe Victoria presented leadership and management ‹‹OHS stall provided and WorkSafe a workshop to the Centre for Inspectorate presented as part Building and Furniture Studies and of people at the Institute and of Box Hill Institute Training also presented at the symposium complaints or grievances. Symposium. that had a theme on safety for youth. ‹‹Regular emails regarding OHS. ‹‹Access to WorkSafe and other industry bulletins and newsletters. box hill institute 41 2011 annual report

Industrial relations All SARP individual and team for Institute works are required nominees were recognised at a to provide evidence of correct In 2011, no time was lost as a result whole of staff function conducted registration, relevant insurances and of industrial action. in December 2011. A Wellness Day WorkCover for their engagement. All Staff wellbeing and was conducted for staff in 2011 building contractors engaged by the recognition with separate sessions focusing Institute during 2011 undertook a on sleeping well, meditation and formal safety induction and met their The Institute conducts a bi-annual ergonomics. Office ergonomics required obligations. staff satisfaction survey to gain a training was offered to a member snapshot of employee views of from each centre where they were Other relevant information the Institute at a point in time. In appointed as an ergonomics Consistent with the requirements 2011, an action plan developed champion for their area to educate of the Financial Management Act from the 2009 survey continued and assist other staff. 1994, Box Hill Institute has prepared to be implemented. This survey is material on the following items, one of many data sources used to Building maintenance details of which are available on inform the Institute of the views of This report provides details of request and in accordance with the its staff. The survey will again be the extent of Box Hill Institute’s Freedom of Information Act: released to staff in early 2012. The compliance with the Building Act Institute provides an independent ‹‹Changes in prices, fees, charges 1993, as required by the Directions Employee Assistance Program and rates. of the Minister for Finance issued (EAP) for staff and an independent ‹Major external reviews. under Section 8 of the Financial ‹ Manager Assist Program (MAP) Management Act 1994. Buildings ‹‹Major research and development for members of the management Condition Audits are conducted activities. team. The EAP is a service to annually on each building to meet ‹Overseas visits undertaken. promote staff health and well-being ‹ ministerial guidelines. Box Hill in relation to issues at home and ‹‹Marketing and public relations Institute has in place maintenance at work. The MAP is a pro-active activities. programmes for the buildings, plant and supportive self-referral service ‹Publications. and equipment across all campuses. ‹ designed specifically for managers. ‹‹Occupational health and safety It aims to help managers lead, Construction Works assessments and measures. manage and support their team Box Hill Institute has a strong focus ‹Industrial relations issues and to maximise performance and ‹ on meeting regulatory requirements details of time lost through achievement and to assist managers and occupational health and safety industrial accidents and disputes. to resolve pressing personal issues. standards. The Institute incorporates In 2011, the Institute recognised ‹‹Major committees sponsored by environmentally sustainable features and awarded staff through its Staff Box Hill Institute. in the course of providing and Achievement and Recognition Requests for information should be maintaining its buildings, with the Program (SARP). addressed to: intention of providing aesthetically The Freedom of Information Officer The objectives are to: pleasing facilities which exceed the Box Hill Institute ‹Provide public recognition to expectations of students, staff and ‹ 465 Elgar Road, Box Hill VIC 3128 employees and teams who the general public. Telephone: (03) 9286 9222 perform above and beyond. The Institute ensures that, for all ‹‹Recognise employees who works requiring building approval, embody the Institute’s vision, an independent building surveyor mission and values. is engaged to issue the required permits, inspect the works on a ‹‹Recognise employees who go the extra mile. progressive basis and provide the final occupancy certificates. Box Hill ‹Recognise outstanding ‹ Institute ensures that the relevant professional practices. local council is approached for ‹‹Promote increased awareness advice on local council provisions of best practices and successful and issues during the project development strategies. planning stage. Contractors and building practitioners engaged 42 box hill institute 2011 annual report

workforce data 2011

Teaching Staff

Employment Status Full Time Part Time Total EFT

On-Going Female 87 62 149 126.2

On-Going Male 135 18 153 146.8

Fixed Term Female 42 39 81 65.8

Fixed Term Male 87 23 110 102.8

Sessional Female 0 153 153 34.2

Sessional Male 0 166 166 38.9

SUB-TOTAL Female 129 254 383 226.2

SUB-TOTAL Male 222 207 429 288.5

TOTAL

PACCT AND NON-TEACHING STAFF

Employment Status Full Time Part Time Total EFT

Executive Officers Female 9 0 9 9

Executive Officers Male 6 0 6 6

Management Female 23 1 24 23.6

Management Male 21 3 24 23

PACCT On-Going Female 135 63 198 174.6

PACCT On-Going Male 55 11 66 62.6

PACCT Fixed Term Female 30 22 52 43.2

PACCT Fixed Term Male 20 8 28 24.5

PACCT Casual Female 0 24 24 8

PACCT Casual Male 0 6 6 3.4

Other Staff On-Going Female 2 1 3 2.5

Other Staff On-Going Male 16 6 22 19.7

Other Staff Fixed Term Female 0 0 0 0

Other Staff Fixed Term Male 0 0 0 0

Other Staff Casual Female 0 25 25 5.5

Other Staff Casual Male 0 27 27 3.2

SUB-TOTAL Female 199 136 335 266.4

SUB-TOTAL Male 118 61 179 142.4

TOTAL Female 328 390 718 492.6

TOTAL Male 340 268 608 430.9

GRAND TOTAL 668 658 1326 923.5 43

workforce data 2010

Teaching Staff

Employment Status Full Time Part Time Total EFT

On-Going Female 86 63 149 128.1

On-Going Male 134 16 150 144.1

Fixed Term Female 41 36 77 65.3

Fixed Term Male 89 22 111 102.8

Sessional Female 0 163 163 33.4

Sessional Male 0 194 194 51.6

SUB-TOTAL Female 127 262 389 226.8

SUB-TOTAL Male 223 232 455 298.5

TOTAL

PACCT AND NON-TEACHING STAFF

Employment Status Full Time Part Time Total EFT

Executive Officers Female 9 0 9 9

Executive Officers Male 6 0 6 6

Management Female 18 3 21 20

Management Male 20 2 22 21.1

PACCT On-Going Female 139 64 203 179.1

PACCT On-Going Male 58 10 68 64.9

PACCT Fixed Term Female 39 35 74 61.1

PACCT Fixed Term Male 15 13 28 22

PACCT Casual Female 0 15 15 6.2

PACCT Casual Male 0 6 6 1.1

Other Staff On-Going Female 2 1 3 2.5

Other Staff On-Going Male 19 3 22 21

Other Staff Fixed Term Female 0 0 0 0

Other Staff Fixed Term Male 0 0 0 0

Other Staff Casual Female 0 26 26 4.2

Other Staff Casual Male 0 29 29 10

SUB-TOTAL Female 207 144 351 282.1

SUB-TOTAL Male 118 63 181 146.1

TOTAL Female 335 406 741 509.9

TOTAL Male 346 296 642 450.3

GRAND TOTAL 675 701 1376 953.5 44

FINANCIAL AND OPERATIONAL COMPLIANCE INDEX

This index has been prepared to facilitate identification of Box Hill Institute’s compliance with statutory disclosure requirements. disclosure index for 2011

Identify Source REPORTING REQUIREMENT relevant reference page(s) (A) Report of Operations 1 SD 4.2(g) The Report of Operations is to include qualitative and quantitative information on operations and be prepared 12-27 FRD 22 on a basis consistent with the financial statements prepared pursuant to the Financial Management Act 1994. This report is to provide users with information about: ‹‹ an institute and its activities; ‹‹ operational highlights for the reporting period; ‹‹ future initiatives; and ‹‹ other relevant information not included in the financial statements 2 SD 4.2(h) The Report of Operations must be prepared in accordance with the requirements of the financial 39 FRD 22 reporting directions. 3 SD 4.5.5 Signature of responsible person – Attestation of compliance with the Australian/New Zealand Risk 39 Management Standard. 4 SD 4.2(j) Signature of responsible person – The Report of Operations must be signed and dated by the Accountable 11 FRD 22 Officer in the case of a Government Department, or in the case of any other Public Sector Body, a member of the responsible Body. Standard Disclosures in the Report of Operations General Information 5 FRD 22 Manner of Establishment, including the relevant Minister. 3

6 FRD 22 The objectives, functions, powers and duties, linked to a summary of its activities, programs and 12-27 achievements for the reporting period. 7 FRD 22 Nature and range of service provision, including the communities served. 2-4

8 FRD 22 Organisational chart(s) detailing members of the governing board and the CEO, and organisational chart(s) 35 detailing occupants of senior officers and their responsibilities. Governance

Recommendations of the TAFE Governance Review, May 2003 9 TAFE Gov. Outline of the structure of the board including: 28 Review ‹‹ committees of the board; ‹‹ descriptions of their functions; and ‹‹ the names of the members of each committee. 10 TAFE Gov. Outline of the structure of an institute board, including: 29-33 Review ‹‹ names and qualifications of members of the board, including knowledge, experience and skills; and ‹‹ a summary of the number of meetings attended by each board member. 11 TAFE Gov. Summary of training undertaken by board members throughout the year, including the number and type 34 Review of programs. 12 TAFE Gov. A summary of performance and activities of a board including a brief description of a values of a board and 28 Review whether there is a code of conduct used to guide board decisions. 13 FRD 22B Statement on an institute’s workforce data for the current and previous reporting period. 42-43

14 FRD 22B Statement on the application of employment and conduct principles. 39 box hill institute 45 2011 annual report

15 FRD 22B Statement on occupational health and safety including appropriate performance indicators outlining an 40 institute’s performance against such indicators and details of assessments and measures taken to improve the occupational health and safety of employees.

16 FRD 22B A general statement on industrial relations within an institute and details of time lost through industrial 41 accidents and disputes. Disclosure Index 17 FRD 10 The Disclosure Index is to contain a list identifying the relevant clauses of Victorian legislation with statutory 44-47 disclosure requirements. 18 FRD 10 A short description of the relevant requirement. 44

19 FRD 10 The page in an annual report where the disclosure in satisfaction of the relevant requirement is made. 44 Disclosures

Disclosure of ex-gratia payments 20 FRD 11 Disclosure in aggregate of the nature and amount of any ex-gratia payments incurred and written off during FS the reporting period. This is to be included in the notes to the financial statement.

Disclosures of responsible persons 21 FRD 21A (1) The name of each person holding a position that meets the definition of responsible person of the reporting FS (a) entity at any time during the reporting period.

Disclosures of remuneration of executive officers 22 FRD 21A (1) Where there is more than one responsible person during any reporting period, the total remuneration of all FS (b) responsible persons received or receivable in connection to their employment. 23 FRD 21A (1) An analysis of remuneration of responsible persons: FS (c) ‹‹ in bands of $10,000; and ‹‹ listing the number of responsible persons whose actual remuneration for the period falls within each band. 24 FRD 21A (1) A table disclosing the aggregate amount of related party transactions at the reporting date, including but not FS (d) limited to the aggregate amount of repayments, shares and share options and other sources of remuneration that do not come under the definition of any of the above mentioned categories received by the responsible person in addition to base remuneration. 25 FRD 21(2) (a) Total remuneration of all executive officers received or receivable in connection to their employment: FS ‹‹ including the remuneration of executive officers acting in the position of an accountable officer at any time during the reporting period; and ‹‹ to ensure disclosures are meaningful, additional information may need to be disclosed about the nature of such remuneration.

26 FRD 21 (2) (b) Base remuneration disclosed separately from actual remuneration. Significant variations between total and FS base remuneration should be supported by explanatory commentary. 27 FRD 21 (2) (c) Accrual principles that apply in determining remuneration levels. All amounts received or receivable by the FS individual are to be disclosed. Financial Information 28 FRD 22 Summary of financial results with comparative information for preceding four years. 37

29 FRD 22 Summary of significant changes in financial position. 36

30 FRD 22 Summary of operational and budgetary objectives, including performance against objectives and 36-37 significant achievements. 31 FRD 22 Events subsequent to balance date which may have a significant effect on operations in subsequent years, 36 including a summary of major changes affecting the achievement of operational objectives. 32 FRD 22 For each consultancy valued in excess of $100,000, set out: 38 ‹‹ a schedule listing the consultants engaged; ‹‹ a summary of project involved; ‹‹ total project fees approved (excluding GST); ‹‹ expenditure for the reporting period (excluding GST); and ‹‹ future commitments relating to consultant. 33 FRD 22 Total number of consultancies individually valued at less than $100,000 (excl. of GST). 38

34 FRD 22 Total expenditure (exclusive of GST) of these consultancy engagements. 38 46 box hill institute 2011 annual report

35 FRD 22 Financial information must be consistent with that included in the financial statements. 36-38, FS

36 FRD 22 The Report of Operations should be presented in a format that complements the financial report as a whole: 12-27 ‹‹ containing any additional information the accountable officer or the governing board considers appropriate; or ‹‹ any information which has been mandated by other authoritative pronouncements. The Report of Operations must contain general and financial information, including other relevant financial information, outlining and explaining an entity’s operations and activities for the reporting period.

37 FRD 27 The Report of Operations must include in its report of operations an audited statement of performance FS including: ‹‹ the relevant performance targets and indicators as determined by the responsible Minister; ‹‹ the actual results achieved for that financial year against pre-determined performance targets and indicators; and ‹‹ an explanation of any significant variance between the actual results and performance targets indicators. Other Relevant Information 38 FRD 22 Summary of Application of the Freedom of Information Act 1982 (including amendments of 3 August 2007). 39

39 FRD 22 Statement on compliance with building and maintenance provisions of the Building Act 1993 (including 41 amendments of 1 July 2007). 40 FRD 22 Summary of the application and operation of the Whistleblowers Protection Act 2001 (including amendments 39 of 1 July 2007) and disclosures required by this Act. 41 FRD 22 Statement on implementation and compliance with National Competition Policy, including statement on 39 compliance with policy statements, especially: ‹‹ “Competitive Neutrality: A Statement of Victorian Government Policy”; ‹‹ “Victorian Government Timetable for the Review of Legislative Restrictions on Competition”; and ‹‹ any subsequent reforms. 42 FRD 22 Summary of environmental performance. FS

43 FRD 22 Statement (to the extent applicable that the information listed in Appendix 1) is available on request to the 41 relevant Minister, members of Parliament or the public. This includes additional information available on request subject to provision of the Freedom of Information Act 1982 (including amendments of 3 August 2007).

44 FRD 22 Statement that declarations of pecuniary interests have been duly completed by all relevant officers. 39

45 FRD 22 Details of shares held by senior officers (as nominees or held beneficially in a statutory authority or subsidiary). 39

46 FRD 22 Details of publications produced by the entity about itself and how they can be obtained). 41

47 FRD 22 Details of major promotional, public relations and marketing activities undertaken to develop community 41 awareness of the institute and its services. 48 FRD 22 Details of changes in prices, fees, charges, rates and levies charged by the institute. 41

49 FRD 22 Details of any major external reviews carried out on the institute. 41

50 FRD 22 Details of major research and development activities undertaken by the institute. 41

51 FRD 22 Details of overseas visits undertaken including a summary of the objectives and outcomes of each visit. 41

52 FRD 22 List of major committees sponsored by the institute, the purposes of each committee and the extent to 41 which the purposes have been achieved. Overseas Operations of Victorian TAFE Institutes 53 PAEC Financial and other information on initiatives taken or strategies relating to the institute’s 24-25 international operations. Auditor General Recommendation in relation to Overseas Operations of Victorian TAFE Institutes – 3.110 Auditor General, Special Reviews, 30 June 2002. 54 3.110 Information in annual reports of a TAFE institute should include: 24, 39 ‹‹ nature of strategic and operational risks; ‹‹ strategies established to manage such risks; ‹‹ performance measures and targets formulated for off shore operations; and ‹‹ the extent to which expected outcomes have been achieved. 47

Financial Reporting Direction 27 – Presentation of Reporting and Performance Information Audited Statements of Key Performance Measures (KPIs) must include an audited statement of performance for certain KPIs. 55 FRD 27A Reporting and performance should be presented using KPIs and a signed Performance Management FS Certificate should also be completed. (The following 11 are the mandatory KPIs) 1. Participation of 15-24 year olds. 2. Participation of 25-64 year olds. 3. Module Load Completion Rate. 4. Student satisfaction. 5. Total Cost per Student Contact Hour (SCH). 6. Working Capital Ratio. 7. Net Operating Margin. 8. Fee for Service Revenue. 9. Revenue per EFT Staff. 10. Student Contact Hours (SCH). 11. Energy Consumption. (B) Financial Statements Part 7 of the Financial Management Act 1994 (FMA)

56 FMA 49 (a) Must contain such information as required by the Minister. FS

57 FMA 49 (b) Must be prepared in a manner and form approved by the Minister. FS

58 FMA 49 (c) Must present fairly the financial transactions of an institute during the financial year to which they relate. FS

59 FMA 49 (d) Must present fairly the financial position of an institute as at the end of the year. FS

60 FMA 49 (e) Must be certified by the Acountable Officer for an institute in the manner approved by the Minister. FS

The Financial Statements must be prepared in accordance with:

61 SD 4.2 (a) Australian Accounting Standards (AAS and AASB) and other mandatory professional reporting requirements FS (including Urgent Issues Group Consensus Views and Statements of Accounting Concepts). 62 SD 4.2 (a) Financial Report Directions. FS

63 SDA 4.2 (a) Business rules. FS

The Financial Statements are to comprise the following:

64 SD 4.2 (b) An operating statement. FS

65 SD 4.2 (b) A balance sheet. FS

66 SD 4.2 (b) A statement of recognised income and expenses. FS

67 SD 4.2 (b) A cash flow statement. FS

68 SD 4.2 (b) Notes to the financial statements. FS

The Financial Statements must, where applicable, be signed and dated by the Accountable Officer, CFAO and a member of the Responsible Body stating whether, in their opinion: 69 SD 4.2 (c) The Financial Statements present fairly the financial transactions during the reporting period and the financial FS position at the end of the period. 70 SD 4.2 (c) The Financial Statements are prepared in accordance with this direction and applicable Financial Reporting FS Directions. 71 SD 4.2 (c) The Financial Statements comply with applicable Australian Accounting Standards (AAS and AAB) and FS other mandatory professional reporting requirements (including Urgent Issues Group Consensus Views and Statements of Accounting Concepts).

FS Financial Statements 48

index glossary

Awards 6-7 ACER Australian Council for Education Research Board Profiles 29-33 AMCA Air Conditioning and Mechanical Contractors Association AQF Australian Qualifications Framework Campuses 3 APTC Australian-Pacific Technical College CEO’s Report 10-11 ASQA Australian Skills Quality Authority Chair’s Report 8-9 AUQA Australian Universities Quality Authority Construction Works 41 BEC Business Enterprise Centre Community BeLS Blended eLearning Solutions (Connecting with) 14-15 CAE Centre for Adult Education Domestic Highlights 26-27 GEN Global Education Network IBSA Innovation and Business Skills Australia Education Alliances 4 ICT Information and Communication Technology Establishment 3 IIHS International Institute of Health Sciences Financial Performance 36-37 KOTO Know One, Teach One Governance 28-35 LASH Lighting and Sound Hire Industry LLEN Local Learning and Employment Network (Connecting with) 12-13 MiBO Music Industry Business Office International Highlights 24-25 NECA National Electrical Contractors Association NSCE Nursing Skills Centre for Excellence Organisational Structure 35 PIN Post Secondary International Network Partnerships 4-5 RDA Regional Development Australia Progress against RPL Recognition of Prior Learning State Priorities 22 SARC Student Activities Representative Council Progress against SARP Staff Achievement and Recognition Program National Priorities 22-23 SYN FM Student Youth Network Radio School Partnerships 5 TAFE Technical and Further Education Services 3 TEQSA Tertiary Education Quality and Standards Agency Specialist Centres 3 TREV Tertiary Recreation Entertainment Victoria VCAL Victorian Certificate of Applied Learning Strategic Plan 17-21 VET Vocational Education and Training Training Workplaces 3 VETiS Vocational Education in Schools Workforce Data 42-43 VRQA Victorian Registration and Qualifications Authority