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Maintenance & Service Guide Maintenance & Service Guide HP ProOne 400 G1 23-inch Non-Touch All-in-One Business PC © Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and other countries. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. This document contains proprietary information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company. Maintenance & Service Guide First Edition (June 2014) Document Part Number: 764392-001 About This Book WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. NOTE: Text set off in this manner provides important supplemental information. iii iv About This Book Table of contents 1 Product features ............................................................................................................... 1 Overview ................................................................................................................................ 1 Front components ..................................................................................................................... 3 Side components ..................................................................................................................... 4 Rear components ..................................................................................................................... 5 Adjusting the stand ................................................................................................................... 6 Serial number location .............................................................................................................. 7 2 Activating and Customizing the Software .......................................................................... 8 Activating and customizing the software in Windows 7 ................................................................ 8 Activating the Windows operating system .................................................................... 8 Downloading Windows 7 updates .............................................................................. 9 Installing or upgrading device drivers .......................................................................... 9 Customizing the monitor display ................................................................................. 9 Activating and customizing the software in Windows 8 ................................................................ 9 Activating the Windows Operating System ................................................................... 9 Downloading Windows 8 updates ............................................................................ 10 Customizing the monitor display ............................................................................... 10 3 Illustrated parts catalog .................................................................................................. 11 System unit ............................................................................................................................ 11 Misc parts ............................................................................................................................. 13 Boards .................................................................................................................................. 14 Keyboards ............................................................................................................................ 15 Drives ................................................................................................................................... 16 Cables .................................................................................................................................. 17 4 Routine care, SATA drive guidelines, and disassembly preparation ................................. 18 Electrostatic discharge information ........................................................................................... 18 Generating static .................................................................................................... 19 Preventing electrostatic damage to equipment ............................................................. 19 v Personal grounding methods and equipment .............................................................. 20 Grounding the work area ......................................................................................... 20 Recommended materials and equipment .................................................................... 20 Operating guidelines .............................................................................................................. 21 Routine care .......................................................................................................................... 22 General cleaning safety precautions .......................................................................... 22 Cleaning the Computer Case .................................................................................... 22 Cleaning the keyboard ............................................................................................ 22 Cleaning the monitor ............................................................................................... 23 Cleaning the mouse ................................................................................................. 23 Service considerations ............................................................................................................ 23 Tools and software Requirements .............................................................................. 23 Screws ................................................................................................................... 24 Cables and connectors ............................................................................................ 24 Hard Drives ............................................................................................................ 24 Lithium coin cell battery ............................................................................................ 25 SATA hard drives ................................................................................................................... 25 SATA hard drive cables .......................................................................................................... 26 SATA data cable ..................................................................................................... 26 SMART ATA drives ................................................................................................................. 26 Cable management ................................................................................................................ 26 5 Removal and Replacement Procedures All-in One (AIO) Chassis ...................................... 27 Preparing to disassemble the computer ..................................................................................... 27 Installing an rear cover security screw ....................................................................................... 28 Synchronizing the optional wireless keyboard and mouse ........................................................... 29 Rear cover ............................................................................................................................ 30 Stand ................................................................................................................................... 31 Replacing drives .................................................................................................................... 33 Replacing a hard drive ............................................................................................ 34 Removing a hard drive ............................................................................. 34 Removing a 3.5-inch hard drive .................................................. 34 Removing a 2.5-inch solid state drive (SSD), self-encrypting drive (SED), or solid state hybrid drive (SSHD) ...................................... 36 Installing a hard drive ............................................................................... 38 Installing a 3.5-inch hard drive ................................................... 38 Installing a 2.5-inch solid state drive (SSD), self-encrypting drive (SED), or solid state hybrid drive (SSHD) ...................................... 39 Replacing the optical disc drive ................................................................................ 40 Webcam module ................................................................................................................... 43 Speakers ............................................................................................................................... 45 vi Antenna ...............................................................................................................................
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