Shareholder Information

Corporate headquarters Valuation day price Direct deposit service Common share repurchases Street address: For Canadian income tax Shareholders in Canada and the We are engaged in a Normal Royal Bank of Canada purposes, Royal Bank of U.S. may have their RBC Course Issuer Bid (NCIB) which 200 Bay Street Canada’s common stock was common share dividends allows us to repurchase for Toronto, Ontario M5J 2J5 quoted at $29.52 per share on deposited directly to their bank cancellation, up to 20 million Canada the Valuation Day (December 22, account by electronic funds common shares during the Tel: 1-888-212-5533 1971). This is equivalent to $7.38 transfer. To arrange for this period spanning from March 1, per share after adjusting for the service, please contact our 2019 to February 29, 2020, when Mailing address: two-for-one stock split of March Transfer Agent and Registrar, the bid expires, or such earlier P.O. Box 1 1981 and the two-for- one stock Computershare Trust Company date as we may complete the split of February 1990. The of Canada. Royal Bank Plaza purchases pursuant to our one-for-one stock dividends in Toronto, Ontario M5J 2J5 Notice of Intention filed with the Canada October 2000 and April 2006 did Eligible dividend designation Toronto Stock Exchange. website: rbc.com not affect the Valuation Day For purposes of the Income Tax amount for our common shares. Act (Canada) and any We determine the amount and Transfer Agent and Registrar corresponding provincial and timing of the purchases under Main Agent: Shareholder contacts territorial tax legislation, all the NCIB, subject to prior Computershare Trust For dividend information, dividends (and deemed consultation with the Office of Company of Canada change in share registration or dividends) paid by RBC to 1500 Robert-Bourassa Blvd. address, lost stock certificates, Canadian residents on both its the Superintendent of Financial Suite 700 tax forms, estate transfers or common and preferred shares, Institutions Canada. Montreal, Quebec H3A 3S8 dividend reinvestment, please are designated as “eligible Canada contact: dividends”, unless stated A copy of our Notice of Intention Tel: 1-866-586-7635 (Canada and Computershare Trust Company otherwise. to file a NCIB may be obtained, the U.S.) or 514-982-7555 of Canada without charge, by contacting (International) 100 University Avenue, 8th Floor our Corporate Secretary at our Fax: 514-982-7580 Toronto, Ontario M5J 2Y1 Toronto mailing address. website: computershare.com/rbc Canada 2020 Quarterly earnings Co-Transfer Agent (U.S.): Tel: 1-866-586-7635 (Canada and release dates Computershare Trust the U.S.) or 514-982-7555 First quarter February 21 Company, N.A. (International) Second quarter May 27 250 Royall Street Fax: 1-888-453-0330 (Canada and Third quarter August 26 Canton, Massachusetts 02021 the U.S.) or 416-263-9394 Fourth quarter December 2 U.S.A. (International) email: [email protected] 2020 Annual Meeting Co-Transfer Agent (U.K.): The Annual Meeting of Common Computershare Investor For other shareholder inquiries, Shareholders will be held on Services PLC please contact: Wednesday, April 8, 2020, at 9:30 Securities Services – Registrars Shareholder Relations a.m. (Eastern Time) at the Metro P.O. Box 82, The Pavilions, Royal Bank of Canada Toronto Convention Centre, 200 Bay Street Bridgwater Road, 255 Front Street West, Toronto, South Tower Bristol BS99 6ZZ Ontario, Canada Toronto, Ontario M5J 2J5 U.K. Dividend dates for 2020 Canada Subject to approval by the Board of Directors Stock exchange listings Tel: 416-955-7806 Record Payment (Symbol: RY) Financial analysts, portfolio dates dates Common shares are listed on: managers, institutional Common and preferred shares January 27 February 24 Canada – Toronto Stock investors series W, AA, AC, AE, AF, AG, April 23 May 22 AZ, BB, BD, BF, BH, BI, BJ, BK, July 27 August 24 Exchange (TSX) For financial information BM and BO October 26 November 24 U.S. – New York Stock Exchange inquiries, please contact: (NYSE) Investor Relations Preferred shares series C-2 January 28 February 7 (US$) April 27 May 7 Switzerland – Swiss Exchange Royal Bank of Canada 200 Bay Street July 28 August 7 (SIX) October 27 November 6 South Tower All preferred shares are listed Toronto, Ontario M5J 2J5 Governance on the TSX with the exception of Canada Summaries of the significant ways in which corporate governance the series C-2. The related Tel: 416-955-7802 practices followed by RBC differ from corporate governance depository shares of the series or visit our website at practices required to be followed by U.S. domestic companies C-2 preferred shares are listed rbc.com/investorrelations under the NYSE listing standards are available on our website at on the NYSE. rbc.com/governance.

Information contained in or otherwise accessible through the websites mentioned in this report to shareholders does not form a part of this report. All references to websites are inactive textual references and are for your information only. Trademarks used in this report include the LION & GLOBE Symbol, ROYAL BANK OF CANADA, RBC, RBC CAPITAL MARKETS, RBC CAPITAL TRUST, RBC ELEMENTS, RBC FUTURE LAUNCH, RBC GLOBAL ASSET MANAGEMENT, RBC INSURANCE, RBC REWARDS, RBC WEALTH MANAGEMENT, MYADVISOR, NOMI FIND & SAVE, RBC UPSKILL, RBC CAREER LAUNCH, INVESTEASE and RBC ONE which are trademarks of Royal Bank of Canada used by Royal Bank of Canada and/or by its subsidiaries under license. All other trademarks mentioned in this report which are not the property of Royal Bank of Canada, are owned by their respective holders.

216 Royal Bank of Canada: Annual Report 2019 Shareholder information