Annual Report of the Human Rights Ombudsman of the Republic of Slovenia for 2017
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2017 ANNUAL REPORT OF THE HUMAN RIGHTS OMBUDSMAN OF THE REPUBLIC OF SLOVENIA FOR 2017 ABBREVIATED VERSION ANNUAL REPORT OF THE HUMAN RIGHTS OMBUDSMAN OF THE REPUBLIC OF SLOVENIA FOR 2017 2017 FOR OF THE REPUBLIC SLOVENIA OMBUDSMAN OF THE HUMAN RIGHTS REPORT ANNUAL 2 ANNUAL REPORT OF THE HUMAN RIGHTS OMBUDSMAN OF THE REPUBLIC OF SLOVENIA FOR 2017 23rd Annual Report of the Human Rights Ombudsman of the Republic of Slovenia for 2017 Ljubljana, March 2018 ANNUAL REPORT OF THE HUMAN RIGHTS OMBUDSMAN OF THE REPUBLIC OF SLOVENIA FOR 2017 3 CONTENT 1 INTRODUCTION BY THE OMBUDSMAN AND PRESENTATION OF THE OMBUDSMAN’S WORK IN 2017 9 1.1 Aassessment of the observance of human rights and legal certainty in the country 11 1.2 The head office of the human rights ombudsman of the Republic of Slovenia 25 1.3 The legal framework for the work of the ombudsman 26 1.4 The ombudsman and her deputies 30 1.5 Employees at the ombudsman’s office 32 1.6 Services of the ombudsman’s office 34 1.7 Accessibility of the human rights ombudsman in 2017 35 1.8 Meetings away from the head office 37 1.9 Processing cases 40 1.10 Statistics for 2017 44 1.11 The human rights ombudsman’s reports 48 1.12 Meetings with civil society or non-governmental organisations 51 1.13 The ombudsman as the national preventive mechanism 53 1.14 Child advocacy 56 1.15 Publications issued in 2017 58 1.16 International cooperation 59 1.17 Public relations in 2017 64 1.18 Processing requests to access public information 67 1.19 Finances 68 1.20 Financial independence and autonomy of the ombudsman 70 2 CONTENT OF WORK AND REVIEW OF CASES HANDLED 73 2.1 CONSTITUTIONAL RIGHTS 75 2.1.1 Freedom of conscience 75 2.1.2 Ethics of public discourse 80 2.1.3 Assembly and association 83 2.1.4 The right to vote 85 2.1.5 Personal data protection 86 2.1.6 The right to petition 89 2.2 DISCRIMINATION AND INTOLERANCE 91 2.2.1 National and ethnic minorities 91 2.2.2 Equal opportunities regardless of gender or sexual orientation 112 2.2.3 Equal opportunities regardless of physical or mental disability 113 2.3 RESTRICTION OF PERSONAL LIBERTY 121 2.3.1 General observations – petitions by remand prisoners and prisoners 121 2.3.2 Implementation of the ombudsman’s recommendations concerning the petitions made by remand prisoners and prisoners 123 2.3.3 Remand prisoners 124 2.3.4 Prisoners 125 4 ANNUAL REPORT OF THE HUMAN RIGHTS OMBUDSMAN OF THE REPUBLIC OF SLOVENIA FOR 2017 2.3.5 Unit for Forensic Psychiatry 127 2.3.6 People with restricted freedom of movement in psychiatric hospitals and social care institutions 129 2.3.7 Minors in residential treatment institutions and the work centre 132 2.3.8 Foreign nationals and applicants for international protection 133 2.4 JUSTICE 137 2.4.1 General observations 137 2.4.2 Judicial proceedings 138 2.4.3 Debt enforcement proceedings 143 2.4.4 Minor offence proceedings 144 2.4.5 The State Prosecutor’s Office 146 2.4.6 Attorneys and notaries 147 2.5 POLICE PROCEDURES 149 2.5.1 General observations 149 2.5.2 Implementation of the Ombudsman’s recommendations 150 2.5.3 Amended regulatory framework of police operations 150 2.5.4 Findings from the processed petitions 152 2.5.5 Deprivation of liberty 154 2.5.6 Police procedures with children and minors 155 2.6 OTHER ADMINISTRATIVE MATTERS 157 2.6.1 Aliens 157 2.6.2 Denationalisation 172 2.6.3 Legal property matters 173 2.6.4 Taxes 174 2.6.5 Administrative Procedures 176 2.7 ENVIRONMENT AND SPATIAL PLANNING 179 2.7.1 General observations 179 2.7.2 Implementation of the Ombudsman’s recommendations 180 2.7.3 Cooperation with non-governmental organisations from the area of the environment and spatial planning 181 2.7.4 International conference: Environment and Human Rights: Public Participation in Environmental Matters 181 2.7.5 Adoption of environmental legislation 182 2.7.6 Inspection procedures 183 2.7.7 Environmental pollution 184 2.8 PUBLIC UTILITY SERVICES 185 2.8.1 General observations 185 2.8.2 Implementation of the Ombudsman’s recommendations 186 2.8.3 Municipal utility services 186 2.8.4 Energy 186 ANNUAL REPORT OF THE HUMAN RIGHTS OMBUDSMAN OF THE REPUBLIC OF SLOVENIA FOR 2017 5 2.9 HOUSING MATTERS 187 2.9.1 General observations 187 2.9.2 Implementation of the Ombudsman’s recommendations 188 2.9.3 Analysis of the petitions processed 188 2.10 LABOUR LAW ISSUES 191 2.10.1 General observations 191 2.10.2 Non-payment of salaries and social security contributions 192 2.10.3 Agency work 193 2.10.4 Workers with disabilities 193 2.10.5 Public sector employees 195 2.11 UNEMPLOYMENT 197 2.11.1 General observations 197 2.11.2 Implementation of the Ombudsman’s recommendations 198 2.11.3 Active employment policy 198 2.12 PENSION AND DISABILITY INSURANCE 201 2.12.1 General observations 201 2.12.2 Implementation of the Ombudsman’s recommendations 201 2.12.3 Pension insurance 202 2.12.4 Pension and disability insurance of prisoners 202 2.12.5 Disability insurance 203 2.13 HEALTH CARE 205 2.13.1 General findings 205 2.13.2 Realisation of the Ombudsman's recommendations 206 2.13.3 Health Services Act 206 2.13.4 Patient Rights Act 207 2.13.5 Act Regulating the Obtainment and Transplantation of Human Body Parts 208 2.13.6 Sensitive gynaecological examinations of sexually abused children 208 2.13.7 Restraint with belts as a part of healthcare 208 2.13.8 Palliative care 209 2.13.9 Healthcare-associated infections 209 2.13.10 Health Insurance 209 2.13.11 Mental Health Act 210 2.14 SOCIAL MATTERS 211 2.14.1 General 211 2.14.2 Social benefits and assistance 213 2.14.3 Social services 214 2.14.4 Institutional care 215 6 ANNUAL REPORT OF THE HUMAN RIGHTS OMBUDSMAN OF THE REPUBLIC OF SLOVENIA FOR 2017 2.15 CHILDREN’S RIGHTS 219 2.15.1 Realisation of the Ombudsman's recommendations 220 2.15.2 The Advocate – A Child’s Voice project is completed 220 2.15.3 Family relationships 225 2.15.4 Children in school 227 2.15.5 Child support, child allowances, children's property management 230 2.15.6 Foster care, guardianship, institutional care 232 2.15.7 Children with special needs 234 2.15.8 Scholarships 238 3 SELECTION OF THE OMBUDSMAN’S RECOMMENDATIONS 241 4 LIST OF ABBREVIATIONS AND ACRONYMS USED 249 ANNUAL REPORT OF THE HUMAN RIGHTS OMBUDSMAN OF THE REPUBLIC OF SLOVENIA FOR 2017 7 The expressions used in this report, which are written in the masculine grammatical form, are deemed to apply equally to men and women. 8 ANNUAL REPORT OF THE HUMAN RIGHTS OMBUDSMAN OF THE REPUBLIC OF SLOVENIA FOR 2017 INTRODUCTION 1 1 INTRODUCTION BY THE OMBUDSMAN AND PRESENTATION OF THE OMBUDSMAN’S WORK IN 2017 Criticism may not be agreeable, but it is necessary. It fulfils the same function as pain in the human body. It calls attention to an unhealthy state of things. Winston Churchill Symbols used in the Report: Ombudsman’s recommendation Ombudsman’s criticism or warning Ombudsman’s positive finding ANNUAL REPORT OF THE HUMAN RIGHTS OMBUDSMAN OF THE REPUBLIC OF SLOVENIA FOR 2017 9 1 UVOD VARUHINJE 1 UVOD 10 ANNUAL REPORT OF THE HUMAN RIGHTS OMBUDSMAN OF THE REPUBLIC OF SLOVENIA FOR 2017 1.1 ASSESSMENT OF THE OBSERVANCE INTRODUCTION OF HUMAN RIGHTS AND LEGAL 1 CERTAINTY IN THE COUNTRY Vlasta Nussdorfer, Human Rights Ombudsman Dear Ladies and Gentlemen, I have been the Human Rights Ombudsman for exactly five years, which means that I am entering the final year of my term. This undoubtedly represents the right moment to take a look at the past, and to judge the current situation in the observance of human rights and fundamental freedoms and expectations for the future. The 23rd regular Annual Report and the Report on the Implementation of the I report on the level Duties and Powers of the National Preventive Mechanism (NPM) for 2017, which is of observance of published in a separate publication but which represents a part of the overall report, human rights and describes the level of observance of human rights and fundamental freedoms fundamental freedoms and legal certainty in the Republic of Slovenia. I submit it to the President of the legal certainty in the National Assembly of the Republic of Slovenia, the President of Slovenia, and the Republic of Slovenia. Prime Minister of the Republic of Slovenia, as well as to other authorities and of course the Slovenian public. The report analyses the received petitions which were processed by the Ombudsman, the Ombudsman’s own petitions (in agreement with the petitioners), and broader issues associated with the protection of human rights and fundamental freedoms. Their numbers have been increasing over the years, as we regularly react to current ANNUAL REPORT OF THE HUMAN RIGHTS OMBUDSMAN OF THE REPUBLIC OF SLOVENIA FOR 2017 11 topics, especially those which indicate a large number of violations or systemic deficiencies and the need to supervise the work of state institutions and local authorities. The Ombudsman continues to stand on the bridge overseeing this observance, and receives petitions, investigates the alleged violations of human rights, 1 INTRODUCTION We are critical of and, once they have been established, requests the elimination of the irregularities all whose work, or violations.