VTANR GIS – Lifecycle Support Policy
VTANR Lifecycle Support Policy Overview
The VTANR Lifecycle support policy is drafted to keep consumers of our data, services, and applications aware of its lifespan. Lifecycles will follow a cycle of 3 stages starting with the initial release of a product and ending with its retirement. Each stage of the lifecycle will indicate the level of support that the product is given.
This document will also outline the service level of data, services and applications. This includes service hours, expectations for uptime, and policies regarding communication of outages and changes.
Stages of the VTANR GIS are described below, including the level of specific support that each stage of the lifecycle provides.
Product Lifecycle Stages VTANRGIS uses three phases to a product’s lifecycle. General Availability Mature Retired
Product lifecycle phases indicate to the customer the level of support they can expect for a given software version, product, application, and/or service. As the enterprise of GIS grows at ANR, it becomes difficult to manage. Enabling a cycle of development and production resources allows for responsible retirement of legacy solutions while fostering the development of new technologies. The three phases and the expected level of support are outlined below.
General Availability General availability is an initial release of a product. General availability releases may require further development before the mature phase. This phase will have full ANR technical support and will receive frequent updates and patches. Software Support The software general availability phase will typically follow the retirement of a software product’s previous version. ANR has no intentions in maintaining multiple versions of software systems. Desktop software should only affect ANR’s internal users and thus, policies will be adjusted as necessary. ANR will perform enterprise geodatabase upgrades in concert with its desktop version to ensure full functionality.
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o If it is found that forward compatibility between clients and enterprise geodatabase is not possible, ANR will confide in the EGC to determine the appropriate version for direct connection by EGC partners and determine the appropriate communications to the affected parties. ANR will provide full technical support of software packages and databases. ANR will do its best to ensure software and data compatibility issues are addressed before software products are released for general availability. No guarantees will be made to its customers that general releases will be issue free. ANR GIS will work to ensure continuity of service during upgrading existing software products.
Data Support Data is current and actively updated Metadata exists and is publicly available for consumption/distribution. ANR will provide user technical support Edits to datasets will be made where necessary. ANR will notify the public 30 days in advance of any data/schema changes that may affect service or application interruption. No representations that data is accurate. Some errors may exist and it is up to the discretion of the customer to use the data for mapping purposes. Under no circumstances should data be used for surveying/navigation/or other application requiring a certain level of precision.
Map Service Support Map services are current and actively updated. Map services are used for consumption in applications. ANR will provide user technical support. ANR will make modifications where necessary. No guaranteed service uptime.
Application Support ANR will provide user technical support. Applications are available for public use. Application will receive patches, fixes, and updates to stay current and functional. Applications may not have 100% functional parity of previously retired applications. Functionality added as it is developed.
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Mature The mature phase is reached when a product has received the bulk of its updates and patches. ANR GIS provides full technical support and patches for mature products and are generally more stable and require less interaction from staff. At this phase, ANR may be in the process of identifying potential replacements for the product and may start the deprecation process. ANR GIS will notify the public within 30 days of a Mature product phase deprecation and graduate the product to the retired phase. Software Support Software is stable. No compatibility issues. ANR will provide user technical support. ANR will perform ArcGIS Desktop upgrades at the first minor release following a major release. Ie, 10.x.1 o ANR GIS will notify its staff 30 days in advance of a scheduled ArcGIS Desktop upgrade1. ANR will notify the public 30 days in advance of a database software upgrade. o ANR uses SQL Server enterprise geodatabase software. Upgrades to this software may require users that connect directly to our enterprise database to install the appropriate native client software.
Data Support Data is current and continually updated. ANR will provide user technical support. No data/schema changes will be made. No representations that data is accurate. Some errors may exist and it is up to the discretion of the customer to use the data for mapping purposes. Under no circumstances should data be used for surveying/navigation/or other application requiring a certain level of precision. 30-day notice will be given when a dataset is scheduled for deprecation and graduated to the retired phase.
Map Service Support Map service is current. ANR will provide user technical support. No changes to service properties will be made.
1 All upgrades are performed using Group Policy and do not affect software uptime.
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A 30-day notice will be given when a service is scheduled for deprecation and graduated to the retired phase. To best prepare its customers, ANR will provide an anticipated deprecation date to encourage its customers to migrate their applications and services prior to its retirement and eventual removal.
Application Support Application is current. Application is available for public use. If application is following an application retirement, functional parity is met to the best of the abilities of ANR GIS. ANR will provide user technical support. Application will receive patches, fixes, and limited updates. A 90-day notice will be given when an application is scheduled for deprecation and graduated to the retired phase. To best prepare its customers, ANR will provide an anticipated deprecation date to encourage its customers to migrate their applications and services prior to its retirement and eventual removal.
Retired The retired phase of a product indicates a limited lifespan. Retired products should have a deprecation date set for when the product is officially eliminated and will no longer be available for public consumption. Software Support Software is no longer supported and will be removed at its deprecation date. ANR will not upgrade existing clients. NEW clients will receive the next software release. ANR GIS will plan its upgrades in concert with ArcGIS Desktop, ArcGIS Server, and ArcSDE to ensure there are no issues with compatibility. Data Support Data is current to a specified moment in time. Data is no longer updated. ANR will NOT provide user technical support. No data/schema changes will be made. No representations that data is accurate. Some errors may exist and it is up to the discretion of the customer to use the data for mapping purposes. By no circumstances should data be used for surveying/navigation/or other application requiring a certain level of precision. Data will be removed on the retirement date and will no longer be available for public use after this date.
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Map Service Support Map service may not be current. ANR will NOT provide user technical support. No changes to service properties will be made. Service will be removed on the given date and will no longer be available for use after this date.
Application Support Application may not be current. Application is available for public use until its retirement date. ANR will NOT provide user technical support for retiring applications. Application will no longer receive patches, fixes, or updates. Application will be removed on the retirement date and will no longer be available for use after this date.
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Software Lifecycle Product Release Date General Availability Mature Support Retired ArcGIS Desktop 10.3.1 X ArcGIS Desktop 10.4.X ArcGIS Server 10.3.1 X ArcGIS Server 10.4.X ArcGIS Pro X Geodatabase Version (10.2) X Microsoft SQL Server 2012 X
Data Lifecycle # Dataset (ArcGIS Online Link) Dataset REST Endpoint General Availability Mature Support Retired
1 303(d) lake/pond REST Endpoint X
2 303(d) streams/river REST Endpoint X
3 303(d) watershed REST Endpoint X
4 ACT250 Districts REST Endpoint X
5 Act250 Permits REST Endpoint X
6 AE/VCE Confirmed Vernal Pools REST Endpoint X
7 AE/VCE Unconfirmed Vernal Pools REST Endpoint X
8 ANR Land Dataset (Parcel) REST Endpoint X
9 ANR Land Dataset (Unit) REST Endpoint X
10 BASS Pond Depths REST Endpoint X
11 Big Game Reporting Stations REST Endpoint X
12 Brownfields REST Endpoint X
13 Dams REST Endpoint X
14 Deer Wintering Areas REST Endpoint X
15 DFIRM - Letter of Map Revision (LOMR) REST Endpoint X
16 DFIRM Floodways REST Endpoint X
17 DFIRM Panels REST Endpoint X
18 DFIRM X-Sections REST Endpoint X
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19 Environmental Enforcement Districts REST Endpoint X
20 Fisheries Districts REST Endpoint X
21 Fishing Access Areas REST Endpoint X
22 Flood Hazard Areas (Only FEMA - digitized data) REST Endpoint X
23 Food Scrap Generators REST Endpoint X
24 Forestry Districts REST Endpoint X
25 GeologicBedrock100K-Faults and Contacts REST Endpoint X
26 GeologicBedrock100k_Dikes REST Endpoint X
27 GeologicBedrock100K_Geochronology Sample Locations REST Endpoint X
28 GeologicBedrock100K_Units - color definitions REST Endpoint X
29 Ground Water SPA REST Endpoint X
30 Groundwater Interference REST Endpoint X
31 Habitat Blocks and Wildlife Corridors REST Endpoint X
32 Hazardous Waste Generators REST Endpoint X
33 Hazardous Waste Sites REST Endpoint X
34 Hydrologically Connected Road Segments REST Endpoint X
35 Indiana Bat (Towns) REST Endpoint X
36 Invasive Plant Atlas of New England (VT) REST Endpoint X
37 Invasive Species REST Endpoint X
38 Lake or Pond WBID REST Endpoint X
39 Landfills REST Endpoint X
40 Lieutenant Chief Warden Districts REST Endpoint X
41 Natural Communities REST Endpoint X
42 Outdoor Recreation Sites Inventory REST Endpoint X
43 Outstanding Resource Waters REST Endpoint X
44 Park Districts REST Endpoint X
45 Private Wells REST Endpoint X
46 Public Water Sources REST Endpoint X
47 River Corridor Easements REST Endpoint X
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48 River Corridors (Jan 2, 2015) REST Endpoint X
49 River Main Stem Waterbodies (WBID) REST Endpoint X
50 River Management Engineer Districts REST Endpoint X
51 RTE and Significant Natural Communities REST Endpoint X
52 Sand and Gravel Deposits REST Endpoint X
53 SGA Phase 1 Assessed Reaches REST Endpoint X
54 SGA Phase 2 Assessed Reaches REST Endpoint X
55 SGA Phase 2 Reach Segment Breaks REST Endpoint X
56 SGA Project Locations REST Endpoint X
57 SGA Reach Breaks REST Endpoint X
58 Small MS4 (Municipal Separate Storm Sewer Systems) Area REST Endpoint X
59 Small Streams - 50 ft Setback REST Endpoint X
60 Solid Waste Management Districts REST Endpoint X
61 Special Regulation Lake/Pond REST Endpoint X
62 Special Regulation Stream/River REST Endpoint X
63 Special Regulation Watershed REST Endpoint X
64 Stormwater Impaired Watersheds REST Endpoint X Stormwater Infrastructure and other features - Area
65 Features REST Endpoint X Stormwater Infrastructure and other features - Linear
66 Features REST Endpoint X Stormwater Infrastructure and other features - Point
67 Features REST Endpoint X
68 Stormwater Permits - Issued Permits REST Endpoint X
69 Stormwater Permits - Pending Permits REST Endpoint X
70 Stream Crossings REST Endpoint X
71 Stressed Lake/Pond REST Endpoint X
72 Stressed Stream/River REST Endpoint X
73 SurfaceWater Source Protection Areas (SPAs) REST Endpoint X
74 Surficial Geology - Contacts24K REST Endpoint X
75 Tactical Basin Planning REST Endpoint X
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76 Tactical Units REST Endpoint X
77 Trails REST Endpoint X
78 Uncommon Species and Other Features REST Endpoint X
79 Underground Storage Tank (working) REST Endpoint X
80 Urban Tree Intentory REST Endpoint X
81 Use Value Appraisal Parcels REST Endpoint X
82 Vermont Conservation Design Highest Priority Forest Blocks REST Endpoint X
83 Vermont Natural Resources Atlas REST Endpoint X
84 VSWI (June 4 2010) Wetlands Advisory Layer REST Endpoint X
85 VSWI (June 4 2010) Wetlands Class Layer REST Endpoint X
86 VT Priority Lake/Pond REST Endpoint X
87 VT Priority Stream/River REST Endpoint X
88 Warden Districts REST Endpoint X
89 Waste Facilities REST Endpoint X
90 Waste Water Facilities REST Endpoint X
91 Wastewater Districts REST Endpoint X
92 Water Quality Monitoring Sites REST Endpoint X
93 Watershed Planning Basins REST Endpoint X
94 WBID Watersheds REST Endpoint X
95 Wildlife Districts REST Endpoint X
96 Wildlife Management Units REST Endpoint X
Map Services Lifecycle # Map Service Type Service General Availability Mature Support Retired
1 EGC Service MAP_ANR_ANRCONSERVATIONDESIGNLANDSCAPE_WM_CACHE X
2 EGC Service MAP_ANR_ANRCONSERVATIONDESIGNSPECIES_WM_CACHE X
3 EGC Service MAP_ANR_NRMPBIOFINDER_WM_CACHE X 3/15/2016
4 EGC Service MAP_ANR_VTHYDRO_SP_CACHE X
5 EGC Service MAP_ANR_VTHYDRO_WM_CACHE X
6 GPS Service GPS_ANR_BioFinder2016VCDLSReport X
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7 GPS Service GPS_ANR_BioFinder2016VCDSCSReport X
8 GPS Service GPS_ANR_ForestStewardshipReport X
9 GPS Service GPS_ANR_GPXTOFEATURES X 3/15/2016
10 GPS Service GPS_ANR_LANDCOVERCALCULATOR X
11 GPS Service GPS_ANR_NRMPBIOREPORT X 3/15/2016
12 GPS Service GPS_ANR_NRMPInputReport X 3/15/2016
13 GPS Service GPS_ANR_POURPOINTSNAPPER X
14 GPS Service GPS_ANR_SGATUPLOAD X
15 MAP Service MAP_ANR_ANRATLASBASEMAP_WM_NOCACHE X
16 MAP Service MAP_ANR_ANRATLASDWGWP_WM_NOCACHE X
17 MAP Service MAP_ANR_ANRATLASFISHWILDLIFE_WM_NOCACHE X
18 MAP Service MAP_ANR_ANRATLASFPR_WM_NOCACHE X
19 MAP Service MAP_ANR_ANRATLASGEOLOGY_WM_NOCACHE X
20 MAP Service MAP_ANR_ANRATLASRIVERSMANAGEMENT_WM_NOCACHE X
21 MAP Service MAP_ANR_ANRATLASWASTEMANAGEMENT_WM_NOCACHE X
22 MAP Service MAP_ANR_ANRATLASWATERSHEDPROTECTION_WM_NOCACHE X
23 MAP Service MAP_ANR_ANRBIOFINDER2_WM_NOCACHE X
24 MAP Service MAP_ANR_ANRINVENTORYCONSERVATION_WM_NOCACHE X
25 MAP Service MAP_ANR_ANROPENDATA_SP_NOCACHE X 3/15/2016
26 MAP Service MAP_ANR_ANRPUBLICFEATURESERVICE_WM_NOCACHE X
27 MAP Service MAP_ANR_ANRPUBLICFEATURESERVICE_WM_NOCACHE X
28 MAP Service MAP_ANR_CONSERVATIONPLANNING_WM_NOCACHE X
29 MAP Service MAP_ANR_FOCUSFLOODS_WM_NOCACHE X
30 MAP Service MAP_ANR_FORESTSTEWARDSHIP_WM_NOCACHE X
31 MAP Service MAP_ANR_FRPDFC1_WM_NOCACHE X
32 MAP Service MAP_ANR_FRPDFC2_WM_NOCACHE X
33 MAP Service MAP_ANR_NRMPCOMPONENTS_WM_NOCACHE X 3/15/2016
34 MAP Service MAP_ANR_ORGANICS_WM_NOCACHE X
35 MAP Service MAP_ANR_WETLANDPROJECTS_WM_NOCACHE X
36 MAP Service TacticalPlanning X
37 MAP Service VTWellHeaders X
38 Open Data Service OPENDATA_ANR_BOUNDARIES_SP_NOCACHE_v2 X
39 Open Data Service OPENDATA_ANR_CADASTRAL_SP_NOCACHE_v2 X
40 Open Data Service OPENDATA_ANR_ECOLOGIC_SP_NOCACHE_v1 X
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41 Open Data Service OPENDATA_ANR_EMERGENCY_SP_NOCACHE_v2 X
42 Open Data Service OPENDATA_ANR_ENVIRON_SP_NOCACHE_v2 X
43 Open Data Service OPENDATA_ANR_FACILITIES_SP_NOCACHE_v2 X
44 Open Data Service OPENDATA_ANR_GEOLOGIC_SP_NOCACHE_v2 X
45 Open Data Service OPENDATA_ANR_TOURISM_SP_NOCACHE_v2 X
46 Open Data Service OPENDATA_ANR_UTILITY_SP_NOCACHE_v1 X
47 Open Data Service OPENDATA_ANR_WATER_SP_NOCACHE_v2 X
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Application Lifecycle # Application General Availability Mature Support Retired 1 BioFinder X 3/15/2017
2 BioFinder 2016 X
3 Natural Resources Atlas (Silverlight) X
4 Natural Resources Atlas (HTML5) X
5 Natural Resources Atlas (HTML5 Secure) X 2/1/2017
6 Natural Resources Atlas (HTML5 ANRAs) X
7 ANR Feature Editor (HTML5) X
8 Fish Digest (HTML5) X
9 Focus on Floods (HTML5) X
10 Forest Stewardship (HTML5) X
11 Organics (HTML5) X
12 State Lands (HTML5) X
13 Wetlands Navigator (Silverlight) X 14 Wetlands Navigator (HTML5) X
Communications of Lifecycle Announcements Announcements regarding lifecycle status changes will be made for two reasons: A mature product is entering retirement and a retirement date is set. A substantive change is made to any product. A substantive change would include the removal of objects (feature classes, tables, rasters, relationships) and/or fields associated with these objects from an AGS Map Service (including geocoding services), renaming products, changing IDs, and/or changing vector feature types (points, lines, and polygons from one feature type to another). NOTE: Adding fields to an object DOES NOT constitute a substantive change. Data edits to features or attributes DO NOT constitute a substantive change.2 Lifecycle status announcements will be made 30 days prior to a data or map service change and 90 days prior to any software/application change. The primary channels for announcements will be the VGIS-Listserv as well as the VTANR Open Data Portal. It will be the responsibility of the end-user to subscribe to the listserv and/or check the VTANR Open Data Portal periodically to ensure there are no interruptions of service.
2 VCGI Life Cycle Support Policy - VCGI's ArcGIS Server Services. http://vcgi.vermont.gov/sites/vcgi/files/warehouse/services/VCGI_AGS_LifeCyclePolicy.pdf
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