Shetland Family Information Directory
Information on services and sources of support for families living and working in Shetland 2 Contents
Childcare 4 Work and Finance 18 Family Support 21 Community Involvement 30 Family Information 32 Activities and Leisure 38 Services for Young People 43 Health 44
Disclaimer: While we have made every effort to ensure the accuracy of the information in this booklet, we disclaim any warranty or representation, expressed or implied about its accuracy, completeness or appropriateness for a particular purpose. Neither NHS Shetland, Shetland Islands Council not any of their employees are responsible or liable for any claim, loss or damage resulting from its use. These agencies are not responsible for the contents or reliability of the websites listed and do not necessarily endorse the views expressed within them. Inclusion in this Directory shall not be taken as endorsement of any kind.
Printed May 2012
3 Family Information Being a parent can be the most challenging and rewarding task anyone will undertake. Access to good quality information about services, activities and sources of support can make a big difference and help you to make informed choices for you and for your family. This Directory has been compiled by organisations in Shetland, who are working to support the well being of families in these islands. It is hoped that families and those working with parents, carers and children will all benefit from this source of information.
This information was correct at the time of printing, if you find inaccuracies, or have suggestions for additional information, which would be useful to include, please let us know.
Contact Phone No. 01595 745403
Childcare Shetland Islands Council’s vision for childcare, is ‘to sustain and where necessary grow the number of childcare places’. There are a number of different forms of childcare, which can be used by parents and carers depending on their individual needs and circumstances.
Formal childcare is where an individual, agency or service is paid by a parent or carer to look after their child; this includes childminders, daycare nurseries, out of school care and extended sessions at pre- school provision. These services are registered and regulated by the Care Inspectorate and are subject to regular inspections to ensure minimum standards of care are being provided.
Informal childcare includes care offered by extended family or friends for which no financial reward is offered.
Babysitting is an occasional activity, normally taking place in the child’s own home, for which a small financial reward is often made.
Home-based care is childcare, which takes place in the child’s own home and can be delivered by nannies or au pairs.
Family Information/Childcare Parents may be able to get support with the cost of childcare through Tax Credits or the use of Childcare Vouchers, which can be made 4 available through the Employer. Further information is given in the Work and Finance section of this booklet.
Most parents will use a number of different types of childcare to meet their needs and will access various types of care as their child grows. Shetland Islands Council’s Family Information Service provides details of options available and is updated regularly. Further Information will also be found at www.shetland.gov.uk/education/preschool. The following list of options is correct at the time of printing.
n Partner providers Little Tikes Pre-school Scalloway Pre-school Burra Pre-school Mid Yell Blydehaven North Isles Childcare Isleburgh Pre-school Baltasound Lerwick Pre-School North Isles Childcare n Non Commissioned Playgroups Whalsay n SIC out of School Clubs Kidzone OOSC Islesburgh OOSC Urafirth Mossbank Daycare Ness OOSC and out of School Care n PRivate and Voluntary Lunnasting Skerries Childcare North Isles Darecare Peerie Foxes Brae Sandwick Central Private Nursery Whalsay n SIC Nurseries Baltasound Aith Little Tikes Mid Yell Lunnasting Happyhansel Mossbank Whiteness Bright Sparks Daycare Bressay Urafirth Skerries Skeld Blydehaven Brae Islesburgh Pre-school Whalsay Scalloway Nursery Lerwick Pre-school Aith Scalloway Pre-school Islesburgh OOSC Happyhansel Foula West Side Daycare Peerie Foxes Whiteness Skeld Burra Sound Bell’s Brae Bressay Scalloway Cunningsburgh Sound Bells Brae Sandwick Cunningsburgh Central Private Sandwick Daycare and OOSC Dunrossness Fair Isle Dunrossness Foula Ness OOSC Fair Isle Childcare
5 Early Years Groups Parent and Toddler Groups, and non-commissioned Playgroups are run by voluntary committees and usually will have a rota of parents taking responsibility for setting-up, snacks, activities, etc. The fees charged vary from group to group. (where no contact number is included with group name, information can be obtained from Shetland Pre-school Play – 01595743900 or Shetland Family Information Service - 01595745403)
Unst Unst Under 5s Baltasound Meets in Baltasound Hall Wednesday 1.30 – 3.30 Contact North Isles Community Office 0195705716 Yell Peerie Breeks Mid Yell Meets in Old School, in Mid Yell Tuesday and Thursday 10.00 – 12.00 Contact North Isles Community Office 0195705716 Whalsay Whalsay Pre-school Play Meets in Symbister Public Hall Symbister Monday and Thursday: 10.00 – 11.55 Whalsay Mother and Toddler Group Meets in Symbister Public Hall Symbister Wednesday 10.30 – 11.30 Bressay Bressay Under 5s Meets in Bressay Public Hall Wednesday 2.00 – 3.30 Foula Foula Parenting Club [email protected] North Mainland Brae Parent and Toddler Group Meets in Brae Youth Centre Childcare - Early Years Groups Thursday: 9.30 – 11.30 £1.50 per family 6 Muckle Roegues Parent and Toddler Group Meets in Muckle Roe Hall Monday 1.00 – 3.00 Northmavine Under 5s Playgroup Meets in Urafirth School on Monday: and in Ollaberry School on Thursday: 1.15 – 3.00 Mossbank Under 5s Group Meets in Mossbank Hall Tuesday: 1.00 – 3.00 Voe Voe Parent and Toddler Group Meets in Voe Public Hall Tuesday 10.00 – 12.00 £1.50 per family
Vidlin Vidlin Under 5s Meets in Lunnasting Public Hall Friday: 12.00 till 2.00 £3 per family with lunch included
West Mainland Aith and Bixter Parent and Toddler Group Meets in Aith Public Hall Tuesday: 9.15 – 11.15 Sandness Parent and Toddler Group Meets in Sandness School Wednesday: 2.00 – 3.15 Skeld Under 5s Meets in Skeld School Wednesday: 11.00 – 12.45 Soft Play Meets in Aith Leisure Centre Thursday: 9.15 – 11.15 Parents’ Group Meets in Aith Leisure Centre Friday: 9.30 – 11.30 Walls and District Toddler Group Meets in Walls Public Hall Tuesday: 9.15 – 11.15 Childcare - Early Years Groups 7 Central Mainland Tingwall Under 5s Meets in Tingwall Hall Wednesday 10.00 – 12.00 Whitedale Under 5s Meets in Whiteness and Weisdale Hall Monday: 10.00 – 12.00 Nesting Under 5s Meets in Nesting School on Monday afternoons 1.30 – 3.00 Scalloway Toddler Group for (0 to 3 year olds) Meets in Scalloway Public Hall and Trondra Hall Wednesday and Friday: 10.00 – 12.00 Burra Mothers and Toddlers Group Meets in Hamnavoe Public Hall Monday: 10.00 – 12.00 £1.50 per family
LERWICK Clickimin Creche Meets in Clickimin Centre Pre-booking required, parents have to stay in the Centre, whilst using the crèche. Earlybirds Parent and Toddler Group Meets in St. Magnus Church Hall Monday and Thursday: 10.00 – 11.30 £2 per family Kiddy Klub Parent and Toddler Group Meets in Methodist Church School Room Thursday: 10.00 – 12.00 Peerie Jewels Meets in Sandveien Neighbourhood Centre Tuesday 1.30 – 3.00 Peerie Stars Meets in Baptist Church Quoys Road Sound Lerwick Meets Monday 10.00 – 11.30 £1.50 per family Staney Hill Parent and Toddler Group Meets in Staney Hill Hall Wednesday and Friday: 10.00 – 11.30 £1 Childcare - Early Years Groups
8 South Mainland Gulberwick Parent and Toddler Group Meets in Gulberwick Hall Friday: 10.00 – 11.30 Kinder Quarff Parent andT oddler Group Meets in Old School, Quarff Monday and Wednesday: 10.00 -11.30 Cunningsburgh Under 5s Meets in Cunningsburgh School Friday: 9.30 – 11.30 £1 per family South Mainland Kindergym Meets in Carnegie Hall Sandwick Provides a session of soft play and physical activity Friday: 9.30 – 11.30 £2 a session + £1 for any additional children Sandwick Under 5s Meets in Sandwick Youth and Community Centre Tuesday and Thursday: 9.30 – 11.30 Bigton Toddler Group Meets in Bigton Hall Monday: 10.00 – 11.30 Wednesday: 1.30 – 3.00 Virkie Toddlers Meets in Bruce Memorial Hall Virkie. Tuesday: 10.00 – 11.30
Pre-school Education To provide a free place for 3 and 4 year olds, Shetland Islands Council operates 22 nursery classes and works in partnership with 6 commissioned groups or “partner providers”. The nursery classes are all attached to Schools throughout Shetland and the partner providers can be found in Lerwick and in rural areas. Each provider offers the funded session for 2.5 hours per day, 5 days per week, 38 weeks per year. Some nursery classes run two of these sessions each day. Parents pay for the use of the extended sessions offered by Bells Childcare - Early Years Groups Brae School in Lerwick, 2 partner providers in Lerwick and one in Scalloway. 9 Blydehaven in Lerwick runs full daycare for 3 and 4 year olds Mossbank Nursery provides full daycare for children from 2 years old.
Pre-school Registration Parents and Carers can register their pre-school children for a place, for the following school session, in the provider of choice during Registration Week, held in February each year. Completion of this form does not guarantee a place at the preferred centre.
Registering for a Pre-school Place Further information on any of the Pre-school Education Providers, or on registering for a place is available from: Shetland Islands Council Children’s Services Hayfield House LERWICK Contact: 01595743845 or 01595743848 Lerwick Blyde Haven Nursery Gressy Loan LERWICK 01595 695665 Blyde Haven offers daycare facilities for 3 to 5 year olds, as well as pre-school education entitlement. Lerwick Pre-school Old Infant School King Harald Street LERWICK 01595 695842 Lerwick Pre-school offers an extended session from 9.00 till 9.30 and from 12.00 till 1.00 Islesburgh Pre-school Islesburgh Community Centre King Harald Street LERWICK 01595 745400 Islesburgh Pre-school offers and extended session till 1.00 Scalloway Scalloway Pre-school
Childcare - Pre-school Education Scalloway Youth Centre Scalloway 10 01595 743900 Scalloway Playgroup offers an extended session till 1.00. Tingwall Little Tikes Tingwall School 01595743900 Little Tikes offers an extended session till 1.00 Burra Burra Pre-school Old School Hamnavoe 01595743900
Pre-School Centres
Baltasound Nursery 01595807020 Mon-Fri 0915 -1145 Mid Yell Nursery 01595745050 Mon-Fri 0915 -1145 1230 -1500 Fetlar Nursery 01957733224 Days and times to be arranged Urafirth Nursery 01806503282 Mon-Fri 0915 -1145 Mossbank Nursery 01806242393 Mon-Fri 0915 -1145 Lunnasting Nursery 01595745690 Mon-Fri 0915 -1145 Skerries Nursery 01595745690 Mon. 10.00 -1230 Tues-Fri 0900 -1130 Brae Nursery 01595745601 Mon-Fri 0900 -1130 1230 -1500 Whalsay Nursery 01595743800 Mon-Fri 0900 -1130 Mon-Thurs 1255 -1525 Fri 1230 -1500 Aith Nursery 01595807400 Mon-Fri 0900 -1130 Happyhansel Nursery 01595809458 / 217 Mon-Fri 0900 -1130 Little Tikes 01595840700 Mon-Fri 0945 -1215 Whiteness Nursery 01595745380 Mon-Fri 0915 -1145 1230 -1500 Skeld Nursery 01595860227 Mon-Fri 1245 -1515 Bressay Nursery 01595745268 Mon-Fri 0930 -1200 Blydehaven Nursery 01595695665 Mon-Fri 0900 -1300 1315 -1700 Islesburgh Pre-school 01595745113 Mon-Fri 0845 -1300 Lerwick Pre-school 01595695925 Mon-Fri 0845 -1300
Sound Nursery 01595744982 Mon-Fri 0915 -1145 1245 -1515 Childcare - Out of School Care
11 Bells Brae Nursery 01595743720 Nursery 1 Mon-Fri 0845 -1115 + extended session 1115 -1230 Nursery 2 Mon-Fri 0845 -1115 1230 -1500 Scalloway Nursery 01595743777 Mon-Fri 0850 -1120 1230 -1500 Scalloway Pre-School 01595880770 Mon-Fri 0930 -1300 Burra Pre-School 01595859451 Mon-Fri 0945 -1215 Cun’burgh Nursery 01595807250 Mon-Fri 0900 -1130 1230 -1500 Sandwick Nursery 01595807250 Mon-Fri 0900 -1130 1230 -1500 Dunrossness Nursery 01595745440 Mon-Fri 0915 -1145 1245 -1515 Fair Isle Nursery 01595760254 Mon-Fri 0900 -1130 Foula Nursery 01595745026 Mon-Fri 1245 -1515
Out of School Care and Daycare Services Unst North Isles Childcare Unst: Shalder Hoose, Setters Hill Estate Baltasound [email protected] 01957711817 provides Daycare and Out of School Care from 7.45 a.m. till 6.00
Yell North Isles Childcare Yell Old School Mid Yell [email protected] 07769822012 provides Daycare and Out of School Care from 7.45 a.m. till 6.00
Mossbank Childcare Services all based in Mossbank Primary School Breakfast Club: 7.30 –9.15 Daycare: ‘Bright Sparks’: 8.30 – 6.00 Out of School Club: 3.15 – 6.00 01595807279 Childcare - Out of School Care
12 Scalloway ‘Hame Fae Hame’ Provides Daycare and Out of School Care Main Street Scalloway. 01595881146 8.00 a.m. till 5.30 p.m.
Sandwick Central Private Nursery and Out of School Care Sandwick. 01950431203 8.30 a.m. till 5.30 p.m.
Lerwick Peerie Foxes Fox Lane Lerwick 01595690066 8.30 a.m. till 5.30 p.m. Islesburgh Breakfast Club and Out of School Club Islesburgh Community Centre King Harald Street Lerwick 01595745115 Breakfast Club is open 8-9.15am term time. Out of School Club is open term time 3-6pm and during school holidays, in-service and occasional holidays 8 am –6 pm Childcare - Pre-school Education
13 Childminding Services What is a childminding service? A registered childminder is a self-employed professional day care provider, who works in their own home, providing care for the children of other people. Unlike Nannies and au-pairs, a childminder is inspected and registered by the Care Inspectorate http://www.careinspectorate.com Registered childminders may be registered to care for up to 6 children between the ages of 0-12 years of age (including their own children). Working parents may be eligible for Working Tax Credits or Childcare Vouchers to support them in meeting the costs of childcare. To be eligible for either scheme, parents must use registered childcare, such as childminders.
Name Contact details Orbister, Weisdale ZE2 9LW Joanna Breeze Tel: 01595 830460 Email: [email protected] Elvister, Walls ZE2 9PD Jacqueline Brown Tel: 01595 809327 Email: [email protected]
Elaine Calderwood 7 Greenfield Square, Lerwick ZE1 9FL Tel: 01595 694391 Mossbank, Mossbank ZE2 9RA Ashley Constable Tel: 01806 242670 Email: [email protected] South Scord, Muckle Roe Brae Karen Doull 01806 522238 / 07917356448 Email: [email protected] 7 Meadow Field Crescent, Scalloway Julie Jamieson 07594200652 Email: [email protected]
Anita John 2 Lingapund, Brae ZE2 9SN Tel: 01806 522423 7 Whitelaw Road, Aith ZE2 9NF Tonya Johnson Tel: 01595 810216 Email: [email protected]
Ann Keith 98 Nederdale, Lerwick ZE1 OSB 01595 695703 17 Ackrigarth, Lerwick ZE1 0QR Audrey Leask Tel: 01595 696519 Email: [email protected] 7 Parkfield, Lerwick ZE1 OHW Johanna Macdonald Tel: 01595 693607 / 07858239172 Email: [email protected] 21 Hogalee, East Voe, Scalloway ZE1 0UU
Childcare - Childminding Services Carol MacDonald Tel: 01595 880953 Email: [email protected] 14 Kimberley McKenzie 10 Meadowfield Cres., Scalloway Tel: 01595 880162 Fimtra,Voe, Dunrossness Sarah Munro Tel: 01950 460770 / 07748545222 Email: [email protected] Taraheim, South Whiteness, Whiteness Ingrid Pottinger Tel: 01595 840683 Email: [email protected] An Cala, Burra Janice Pottinger Tel: 01595 859054 Email: [email protected] The Bungalow, Bixter ZE2 9NA Kirsty Nicolson Tel: 01595 810228 Email: [email protected] New House, Hilwell, Quendale ZE2 9JD Hazel Smith Tel: 01950 460541 Email: [email protected] Lynnette Smith Vagur, Stromfirth, Weisdale ZE2 9LH Tel: 01595 840689
Jill Thomson 6 Bellevue, Yell ZE2 9BW Tel: 01957 702136 31 Grodians, Quoys, Lerwick Claire Ward 07899 788469 Email: [email protected] ‘Kalmarhus’, Girlsta ZE2 9SQ Annette Watt Tel: 01595 840357 Email: [email protected]
Sheila White ‘Lanesra’, 2 Sandyloch Drive, Lerwick ZE1 OSR Tel: 01595 693221
Lauren Williamson 25 Braefield, Lerwick ZE1 0SS Tel: 07500 601917 PRIVATE NURSERIES FROM 3 MONTHS Peerie Foxes, 4-6 Fox Lane, Lerwick Caroline Henderson Tel: 01595 696696 / 690066 Email: [email protected]
FROM 6 MONTHS Central Private Nursery, Central, Sandwick Mairi Jamieson Tel: 01950 431203 Email: [email protected] North Isles Childcare,12 Setter Hill Estate, Baltasound, Unst Louise Hunter Tel: 01957 711 817 Email: [email protected] Mid Yell Old School, Mid Yell, Yell Jill Thomson Tel: 077698 22012 Email: [email protected] FROM 1 YEAR OLD Childcare - Childminding Services Kaye Sandison Hame fae Hame, Anderson Buildings, Main Street, Scalloway Tel: 01595 881146 15 Additional Support Needs Children may require additional support or services for a variety of reasons and at different times in their lives. Families benefit from the support and guidance of others when meeting the needs of their children. Within Shetland a range of provision exists for children with additional support needs and their families.
ADHD Support Group Set up to provide support, understanding and information to children, young people and families affected by Attention Deficit Hypersensitivity Disorder (ADHD) and other associated social, emotional and behavioural difficulties. Contact: 01595 745400
Shetland Autism Group Providing support, information, and practical help and a meeting place for families, carers and professionals involved with people on the Autistic Spectrum, and anyone with an interest in the Autistic Spectrum. Meetings are held once a month at the Bruce Family Centre, Lerwick. Contact: 01595 880408
Crossroads Children’s Services Well trained staff offer respite to the parent/carer, giving peace of mind to enjoy a well earned break. The objective is to relieve stress in families caring for those with additional support needs. Contact: 01595 743931 - 3932
Disability Shetland To support the efforts of disabled people to realise their full potential in all areas of life. Contact: 01595 7439000
Mind Your Head Mind Your Head has been established to promote mental health positively throughout Shetland. We do this by organising events such as our fun run, delivering education projects and providing resources to improve access to information and self-help. Contact: 01595 745035 Childcare - Additional Support Needs
16 Short Breaks Provides flexible packages of support to children and young people with complex additional support needs, according to assessed need. This support is intended to give parents and carers a break from their caring role and give children and young people a positive experience. Breaks may be in one of two specialist centres in Lerwick, in the family home or in a community setting. We can support families to have holidays together or separately. Contact: 01595 745242
Shetland Pre School Play The additional support needs toy library is open to under-fives groups and parents and carers of children with additional support needs. The library contains a wealth of toys and equipment, which can be taken out on loan. There is a small annual fee. Contact: 01595 743917/3918
Vision Shetland This service offers support to blind and partially sighted people in Shetland and is situated at Market House, Lerwick. Run by the Royal National Institute of Blind People Scotland, and Vision Shetland, a wide range of vision aids and equipment to make life easier is available in Market House. Contact: 01595 743902
Moving On Moving On is a Shetland based charity with over a decade’s experience in offering support to people with health problems, disabilities, mental health problems or any other barrier, to gain and maintain employment. Contact: 01595 743926 Childcare - Additional Support Needs
17 Work and Finance Maintaining a healthy work life balance is important for family life, however, there are times when families need additional support or guidance on issues such as careers and employment, finance and benefits. The following agencies and organisations may be able to help. Childcare Vouchers are accepted by all forms of registered childcare. ‘Employers for Childcare’ is a national charitable organisation with a vision to be recognised as the leader in helping parents with dependent children to get into work and to stay in work. Both parents may be eligible for Childcare Vouchers. Recognising that the challenges that parents face in balancing their work-life responsibilities is of key importance to businesses, both large and small, ‘Employers for Childcare’ will work with businesses and organisations by providing advice and information on employee benefits and the system for offering these benefits. An employer who offers the Childcare Voucher Scheme can make savings through the Employer National Insurance exemption. Contact: 0800 028 6538 Childcare Benefits Advice Use the Freephone 0800 028 6538 to speak to a Childcare Benefits Advisor. This is free, confidential advice on a wide range of issues including: ● ‘better off’ calculations ● social security benefits ● tax credits ● childcare vouchers ● flexible working legislation All Childcare Users and their Employers can find out more Freephone 0800 028 6538 www.employersforchildcare.org Free School Meals / Clothing Grant You can apply for free school meals and / or clothing grant for your child or children, if they are attending school and meet the date of birth criteria. The application will be assessed on your household income and further information on the criteria can be obtained by contacting: Shetland Islands Council Children’s Services Hayfield House
Work and Finance LERWICK Contact: 01595743845 or 01595743848 18 Shetland Citizens Advice Bureau Provides free, impartial and independent advice on issues such as benefits, immigration, housing issues, Direct Payments, NHS complaints, welfare rights, employment, education and debt. Based in Market House, Lerwick Contact: 01595 694696
Skills Development Scotland Careers Scotland is part of Skills Develoment Scotland. Services are available to people of all ages and are impartial, confidential and based on individual need. SDS Advisors visit all secondary schools in Shetland and Shetland College. Services are free and based in Charlotte House, Lerwick Contact: 01595 695791
Jobcentre Plus Jobcentre Plus is part of the Department for Work and Pensions. It aims to help more people into paid work, help employers fill their vacancies and give people of working age the help and support they are entitled to if they cannot find work. To make a benefit call: 0800 055 6688 To look for a job call Jobseeker Direct: 0845 6060234 Shetland Office: 0845 6043719
Scottish Child Law Centre Provides free telephone advice service on all aspects of Scots law relating to children and young people. Advisers will talk to you about issues including education, health, social work, divorce, residence, contact, children’s rights, youth offenders and access to files. Contact: freephone 0800 328 8970 If you are a parent, relative or carer, a professional who works with or for children and have any questions about any aspect of child law. Contact: 0131 667 6333
Working Families Working Families is a work-life balance organisation, helping give a voice to working parents and carers, while also helping employers create workplaces which encourage work-life balance for everyone. Contact: 0800 0130313 Work and Finance
19 Shetland Islands Credit Union A credit union is a not-for-profit financial institution dedicated to serving the needs of its members. Shetland Islands Credit Union is a newly established credit union, which is a member-owned financial co-operative, which offers a genuine ethical alternative to High Street banks and loan companies. It provides a range of savings products and competitive affordable credit to anyone who lives or works in Shetland. Credit Unions have an excellent track record of bringing considerable benefits and advantages to local communities and those in need of financial assistance and support. Contact: 01595 691044
BBC Children in Need A small welfare grant scheme. This fund awards grants to families who are experiencing financial difficulties, to support children aged 18 and under. Referrals are made through Health Visitors or Social Workers. Contact: 01595 743900 Work and Finance
20 Family Support We understand that, although very rewarding, being a parent or a carer can also be challenging. Often a little support can make a big difference. Every family faces challenges and there are a range of services that can offer advice and support to help families get through these times. The type of support required will be different for each individual family and some families may find it helpful to have various types of support at various stages. It is important, therefore, that families have access to a range of services that are flexible enough to offer the right service at the right time. This section of the directory looks at services for families with children from birth to age 16. To ensure that parents and carers have access to the right support a wide range of services have been included, ranging from national helplines and websites to more local group and one-to- one support. Therefore, whatever the challenge we are sure that you will find a service that offers support in a way that you are comfortable with listed in this section. However, if you are not sure which services would be right for you, remember that you can always speak with your Health Visitor, with staff at your child’s school or you can Contact Shetland Family Information Service on 01595 745403
Child Protection Protecting children and young people is everyone’s responsibility. All children and young people have the right to be protected and safe from harm and we all have a responsibility to help keep children safe. You may see or hear things which make you worry about a child’s care, welfare or safety. Everyone has a responsibility to report any concerns they might have about a child. Please contact the duty social worker on: 01595 744400 Out of Hours Social Work: 01595 695611 Lerwick Police: 01595 692110 In an emergency when a child has been seriously hurt or injured contact the emergency services by phoning 999. The Lead Officer for Child Protection can give general help and advice and provide copies of the Child Protection Procedure. Contact: 01595 744435 Family Support
21 Children’s Rights The Children’s Rights Officer works in partnership with staff within local authority services and the public and voluntary sectors to ensure that the rights of children and young people are understood and promoted. In particular, Children’s Rights support the participatory rights of looked after children and those to be deemed at risk. Contact: 01595 745073
Fostering and Adoption The Family Placement Team provides a range of services to anyone directly affected by fostering, adoption or kinship care in Shetland. We provide practical and emotional support to our carers in Shetland. We also provide post adoption support to anyone who has been directly affected by adoption. We assist people in searching for adoptive links, either as the birth child or birth parent. For more information Contact: 01595 744000
Independent Advocacy Shetland This is an independent organisation, managed by a voluntary committee. Staff offer independent advocacy services to all users of health and social care services in Shetland. In particular the service is for those most at risk of exclusion through inability to represent their own interests. Contact: 01595 743929
Shetland Breastfeeding Group Have you had a baby in the last 12 months? Are you breastfeeding a baby or toddler? If you are then please come along to the Shetland Breastfeeding Group at the Bruce Family Centre, Lerwick Fridays 12:30-2pm We meet in the playroom where there are lots of toys for your children and you can have a cup of tea, chat to other breastfeeding mums and relax. Contact: 07789829388
Play Therapist Play therapy allows children to express their difficult feelings in a safe and supported space, using play and creative art techniques. The therapist also offers a service of parent and carer support, when families may need some extra support. Contact: 07557979579 Family Support
22 Parent Link Shetland Parent Link Shetland supports parents and carers by delivering voluntary training programmes throughout Shetland with the aim of helping parents develop their own skills to bring up confident, happy and cooperative children. Our courses are run by locally based facilitators with assistance from Parent Link Volunteers at times and locations to fit in with family life. We offer a wide range of courses for parents and carers of babies to teenager and all between. We work in a relaxed and friendly atmosphere not judging parents or telling them what to do. For more information contact call the Parent Link Coordinator on: 01595 743952
Adult Learning
Adult Learning support adults and young people who: ● Are returning to learning and preparing for work ● May not normally take part in learning ● May have low initial qualifications ● Speak English as an additional language ● Want to improve their knowledge and skills in communities throughout Shetland Contact: 01595 743888
Bruce Family Centre, Lovers Loan, Lerwick The Bruce Family Centre provides support services to parents and carers who are either bringing up, or looking after, children. Support with the challenges of parenting is readily available either through group work or one-to-one sessions. Promoting play is an important aspect of children’s development and there is a range of facilities available to encourage this. The Bruce Family Centre is the base for teachers who work with pre- school children at home, as well as children and young people who may be experiencing difficulty in accessing school. Family Support
23 Pre-school Home Visiting Service is designed specifically to support pre-school children and their families. Any child with needs, which affect their educational development, may access the service. There is currently a Pre-School Home Visiting Teacher and a part time Early Years Worker, based at the Bruce Family Centre but working in pre- school settings and homes all over Shetland. Their roles are as varied as the needs of the children they support but will include working in close partnership with parents, teachers, pre-school managers and other agencies such as Physiotherapists, Occupational Therapists and Speech and Language Therapists to ensure that pre-school children with Additional Support Needs access the support they need. For more information please contact: Pre-school Home Visiting Teacher.
The Home Link Service is based at the Bruce Family Centre. The service provides: Support to schools to encourage parental involvement in children’s learning. Direct support for children, young people and families where there is an identified additional need , beyond what the school is able to offer, such as arrangements for home tuition due to ill health, or support to families who choose to home educate their children.
Triple P Parenting Programme There are people trained in Triple P who work in different services and settings in Shetland. Programmes are run to help parents and carers with the sometimes challenging task of bringing up or looking after children.
For further information on any of those services Contact: Bruce Family Centre 01595 745400
Parent Network Shetland Parent Network supports all parents by delivering parenting programmes throughout Shetland together with local assistance from Parent Link Volunteers giving one to one support as needed. Contact: 01595 743905
Family Support - National Information Aberlour Child Care Trust Works in Scotland, with and for, children, young people and families who need additional support, to promote their development and
Family Support wellbeing. Provide advice and support for parents. Contact: 01786 461 334 24 Action for Children Supports some of the UK’s most vulnerable and excluded children, and works in partnership to develop services in response to the needs of local children, young people and their families. Contact: 0300 123 2112
Barnardo’s Works with the most vulnerable children and young people, helping them transform their lives and fulfill their potential. Contact: 0131 334 9893
CHILDREN 1st Works to give every child in Scotland a safe and secure childhood by supporting families under stress, protecting children from harm and neglect, helping children recover from abuse and promoting children’s rights and interests. Contact: 0131 446 2300
Compassionate Friends An organisation of bereaved parents and their families offering understanding, support and encouragement to others after the death of a child or children. They can also put you in touch with your nearest local contact and provide you with information about services. Contact: 0845 123 2304
Cry-sis Offers support for families with excessively crying, sleepless and demanding babies. Contact: 08451 228 669
Families Need Fathers Provides support to divorced and separated parents, irrespective of gender and marital status, on shared parenting issues arising from family breakdown. The primary concern is to maintain the child’s relationship with both parents. Contact: 0131 557 2440
Family Links Promotes emotional literacy, nurturing and relationship skills in families, schools and communities. Family Links’ aim is to help everyone - children and adults alike – get the best out of family life. Contact: 01865 401800 Family Support
25 Kidscape Established specifically to prevent bullying and child sexual abuse and is committed to keeping children safe from abuse. The helpline is for the use of parents, guardians or concerned relatives and friends of bullied children. Contact: 08451 205 204 Parent Lives A national charity that works for, and with, parents to offer help and support through an innovative range of free, flexible, responsive services – shaped by parents for parents. Contact: 0808 0282233 One Parent Families Scotland A national voluntary organisation working on behalf of lone parents and their families. Contact: Freephone 0808 801 0323 Parent Network Scotland Works through a network of parent facilitators in the belief that the best people to help parents are other parents. The network also provides information and other resources to parents and professionals. Contact: 0141 948 0022 Parenting Across Scotland A partnership of voluntary organizations which use their experience of working with thousands of parents to find ways of supporting parents and families better. Contact: 0131 319 8071 Positive Parenting Provides a wide range of parenting courses, handbooks, and other resources which are used in schools, children’s centre’s, community groups and prisons. These are well grounded in research but have a practical, common sense and ‘user friendly’ approach, which is very accessible and popular with parents. Contact: 0845 6431939 Scottish Adoption Offers information, counselling and support to anyone who has adopted, has been adopted or is interested in adoption. Contact: 0131 553 5060 Scottish Cot Death Trust Supports families affected by cot death and provides education on the
Family Support topic for both the public and health care professionals Contact: 0141 357 3946 26 Relationship Helpline Provides relationship counselling and early intervention to people of all ages and stages in their relationship. Services are for the whole community without exception. Also offers specialist relationship services for young people and young parents. Provides support and information for all members of stepfamilies and those who work with them. Helpline operates to supply information, advice and support throughout Scotland. Contact: 0845 1228655
Stepping Stones for Families Provides support, opportunity and a voice for families and young people living in disadvantaged communities. Contact: 0141 849 6333 Twins and Multiple Births Association Provides information and mutual support networks for families of twins, triplets and more. Operates a Freephone helpline, Twinline, a national, confidential, support, listening and information service for parents and for the professionals involved in their care. Contact: Freephone 0800 138 0509 National Childbirth Trust NCT is here to support parents, giving them accurate, impartial information so that they can decide what’s best for their family. We will introduce them to a network of local parents to gain practical and emotional support. Contact: 0300 330 0700
Family Support Helpline Bluebell at Parentline Scotland Postnatal depression telephone helpline. All calls answered by specially trained volunteers. The helpline means that for the first time anyone affected by postnatal depression has easy access to support. Contact: 0800 345 7457 Childline Childline is a free helpline for children and young people in the UK. Children and young people can call to talk about any problem – counsellors are there to help you sort it out. Contact: 0800 1111 This number only works from mobile phones Family Support
27 Lone Parent Helpline Scotland Free, independent helpline for lone parents and anyone affected by issues surrounding one parent families. The helpline offers free, confidential information and publications on the key issues faced by lone parents or family members. Contact: Freephone 0808 8010323 NSPCC Child Protection Line The NSPCC campaigns for children’s rights and safety and lobbies key decision makers who can affect children’s lives. Contact: 0808 8005000 Parentline Scotland At some time all parents find that parenting can be difficult, stressful, and even impossible. Parentline Scotland is the free, confidential, telephone helpline for anyone caring for a child in Scotland. You can call about any problem, however big or small. Contact: 0800 0282233
USEFUL WEBSITES- Family Support BBCi Parenting Offers practical solutions to help with the challenges of everyday parenting – great features, expert advice, and tips and support from other mums and dads. www.bbc.co.uk/parenting CyberMentors Focuses on helping young children overcome the increasingly widespread problem of bullying, merging an interactive games-type environment with accessible content. The site is open to victims of bullying as well as bullies and allows those affected to learn from other people’s experiences. www.cybermentors.org.uk Bullying Online Provides help and advice for pupils, teachers and youth leaders on tackling bullying as well as a problem page for children. www.bullying.co.uk Dad info Website designed to give dads a free and permanent source of the information they’re likely to need – from pregnancy, birth and babies to
Family Support financial, legal and education info – from a dad’s perspective. www.dad.info 28 Dads UK A news and information site dedicated to giving a voice and support to all people interested in father’s rights. www.dadsuk.com Kidsmart A practical internet safety programme website for schools, young people, parents, and agencies, produced by the children’s internet charity Childnet international. www.kidsmart.org.uk Netmums A local network for mums with a wealth of information and advice on being a mum or dad in your local area. www.netmums.com OK to Ask A database set up by Parenting Across Scotland where you can look for help with parenting and family issues. www.parentingacrossscotland.org PlayTalkRead Designed to encourage parents to help their young child develop by playing, talking and reading with them. www.infoscotland.com/playtalkread Talk to Your Baby Talk to Your Baby is a campaign run by the National Literacy Trust to encourage parents and carers to talk more to children from birth to three. www.literacytrust.org.uk/talktoyourbaby ThinkUKnow Do you think you know who you’re talking to online and where to go when you’re worried? This website gives information on how to stay in control of online risks and to report abuse. www.thinkuknow.co.uk Twinsclub UK based website for parents (and parents to be) of Twins, Triplets, Quads and more. Contains advice, information and a comprehensive list of links to other multiples websites. www.twinsclub.co.uk Family Support
29 Community Involvement There are lots of opportunities to get involved in your local community. Many parents and carers find this a good way of building friendships with others in their area and of gaining new skills. Individuals can get involved in helping to run their local parent and toddler group or playgroup, or other community groups, supporting their local school through the Parent Council or participating in a wide range of community events, groups and associations, where everyone with an interest will be made very welcome.
Voluntary Action Shetland aims: ● To assist the development of voluntary organisations ● To encourage the voluntary participation of local people in community organisations and volunteering in general ● To provide practical and advisory services to VAS members (and non-members) ● To support collaborative activities between voluntary organisations and local statutory bodies Contact: 01595 743902
Voluntary Action Shetland (volunteering) If you are interested in volunteering or need help recruiting volunteers for your voluntary organisation, for volunteers aged between 25 and under, please contact our youth volunteering Development Worker For volunteers aged 26 and over contact our Volunteer Placement and Support Worker: Contact: 01595 743910 / 743911
Association of Shetland Community Councils (ASCC) Provides advice and support to 18 Community Councils. Represents community councils’ interests through the media and at meetings with other organisations. Contact: 01595 743906 Community Involvement
30 Shetland Befriending Service (SBS) SBS offers befriending 1:1 support to vulnerable children, young people and young adults aged between 7 and 25 years in the Shetland community who are marginalised and isolated due to a mixed range of issues. SBS also offer befriending 1:1 support to 60+ year adults who live in their own home but who are isolated and need support to re-engage with their community once more. For more information Contact: 01595 743907
Shetland Community Portal Provides local groups with the means of developing their own low cost websites, including training and support. Currently there is a fee for this service. The Community Toolkit provides information, advice and guidance for existing and intending community groups. Links to local and national information (e.g.) helplines, training Contact: 01595 743909 http://www.shetland-communities.org.uk Community Involvement
31 Family Information The following services are free.
Community Alcohol & Drugs Services Shetland (CADSS) CADSS provides a wide range of confidential services, including education and harm prevention work to young people, drug and alcohol training for professionals or community groups, counselling, keyworking and groupwork programmes to problem drug and alcohol users. Confidential support services, including counselling, is also provided to family members and anyone else affected by someone else’s drug and/or alcohol use. Contact: Tel: 01595 695363 Relationship Scotland Couple Counselling Shetland Counselling for couples or individuals who are in conflict. Appointment system and referrals - reception open 9am - 4pm Counselling Monday evenings from 5.15pm - 8.00pm and Tuesday evenings 5.15 – 9.00pm. Contact: 01595 693913
CLAN Cancer Support for Children and Young People Whether as the patient, a relative or a friend, children and young people can face a difficult and emotional journey. Often it is too difficult for them to share their feelings with other family members. CLAN Support Workers for Children and Young People offer a confidential service: ● Providing information ● Listening to the child or young person ● Allowing the child or young person to explore his or her difficult feelings in a safe and secure environment ● Undertake loss and bereavement work Contact: 01224 651033
MS Society, Shetland (Minnie Wilson Branch) Offers advice and information to people living with MS. They also have a Hyperbaric Chamber available. Contact 01595 741452 For Information regarding the Hyperbaric Chamber Contact: 01595 859376 Family Information
32 Shetland MS Therapy Group An informal support group with a timetable of different Complementary Therapists available for treatments. The group meets from 2pm - 4pm on alternate Saturdays in The Eric Gray centre in Lerwick. Contact: 01950 431576
Samaritans (Shetland) Samaritans is available 24 hours a day to offer confidential emotional support. Contact: 01595 694449
Shetland Club for the Deaf and Hard of Hearing This club meets monthly (usually 3rd Thursday) in the Freefield Centre. It is a social club - members sometimes use the time for chat (in speech or sign), for teaching sign language to those who are not sign users, or have a game of bingo. Contact: 01595 692966
Shetland Women’s Aid A registered charity offering counselling, advice, assistance and refuge to women and their children who have been emotionally, physically or sexually abused, by their partners or other members of their family. Contact: 01595 692070
Epilepsy Support Group (Shetland) Epilepsy Support Group (Shetland) supports Epileptics, their family and friends throughout Shetland. We provide group and community talks to raise awareness of the condition, with the aim of reducing the stigma associated with the condition. Contact: 07900800992
Shetland Stroke Support Group We provide support for stroke sufferers, their families and carers. Stroke sufferers can feel very isolated and marginalised, and we aim to provide social interaction and support, as well as advice and information. Aphasia Support Group Provides support for people who are experiencing communication problems after a stroke. For further information on either group - Contact: 01595 696201 Family Information
33 Forget-Me-Not self help group Forget Me Not Support Group, offers support for anyone affected by the loss of a child during pregnancy, and for anyone who needs support during subsequent pregnancies. Contact: 01950 477268
Shetland Bereavement Support Service Adult’s Service Sometimes the strong feelings and emotions following the death of someone close do not improve as time goes on, or you may find that you cannot handle the intensity of your feelings. When you’re going through something so painful, it is hard to believe that anyone else can understand. This can lead to feeling isolated and finding it hard to talk to friends and family. Although it can seem really difficult, finding someone to talk to about how you’re feeling can be an important first step in coming to terms with the death of someone close and you may find it easier to talk with a bereavement support worker. This service provides one to one free, confidential support.
Shetland Bereavement Support Service Young People’s Service Bereavement simply means losing someone through death. It could be one of your parents, grandparents, brothers or sisters, friends, boyfriend or girlfriend – anyone who is important to you. Perhaps you have nobody who is easy to talk to and it is quite common to find it is difficult to concentrate on schoolwork or everyday tasks. You may feel you are “just not getting over it”. If talking to someone you know seems too big a step, it might be easier to talk to someone whose job it is to listen. Shetland Bereavement Support Service volunteers are trained to listen and to help you to work through your grief. Contact: 01595 743933
Shetland Link Up Provides a free drop-in service for men and women who are recovering from problems with mental health and well-being. Open times are on Tuesdays, Fridays and Saturdays from 11am - 2pm. Facilities for smokers and non-smokers. Tea and coffee are free - just help yourself. You are welcome to share a snack meal with us. We play games of various types or just chat. If you want to speak confidentially to a member of staff, we are happy to arrange it. Family Information Contact: 01595 693313 34 Women of Worth This is a group run by women for women who have experienced emotional difficulties and problems with mental health and well-being. We encourage mutual support, a sense of worth, acceptance and respect for all group members, explore aspects of self awareness and develop a sense of acceptance of the self and others. This encourages self-love, self-respect and self-worth. The aim is for members to become more self-reliant, live more independent lives and make healthy life choices. Women of Worth meets at Link Up premises on Mondays and Thursdays 11am - 2pm. Contact: 01595 693313 Family Mediation Family Mediation is a child-focused service, which helps families experiencing relationships difficulties. This can be parents who have divorced /separated, it can involve grandparents and other extended family members or a young person experiencing relationships issues with his/her parent(s). Mediation provides a neutral and impartial place where families can take time to hear each other, make future focused agreements and reduce conflict. Contact: 01595 743859/743989 Community Mediation The Community Mediation Team –CAB – Shetland operates Community Mediation locally. The service is free, confidential, independent and voluntary. Any agency or individual can make referrals to CM. When contacted, mediators will approach any parties involved in the same way; offering an opportunity to talk through their side of the story. Mediators will then work with parties to establish how things can be made better for all concerned. Often this is most effectively achieved if parties agree to a joint meeting. Although in our experience the majority of people who decide to come to a joint mediation meeting reach an agreement, we can assist people to reach agreement via other means than face to face. Contact: 01595 743934 Anti-social Behaviour Contact for advice and support, or to report any anti-social behavior. Contact: 01595 744374 Victim Support Shetland A free, independent and confidential support service for victims of crimeand anti-social behaviour. Family Information Contact: 01595 744524 35 Children and Young People: The Child and Adolescent Mental Health Service (CAMHS) provide specialist services throughout the islands. Referrals can be made through GPs, health visitors and social workers. A Consultant Psychiatrist and a Consultant Psychologist both of whom work with children; young people and their families, also make monthly visits to Shetland for clinics. Video Conferencing and Visits: The Department makes use of video conferencing links; for appointments with patients in the islands, for patients to hold appointments with consultants in the south, or for staff to take part in case conferences with colleagues in the south. Contact: 01595 743006 Crossroads Shetland Care Attendant Scheme Caring for Carers: Supporting carers in the community by providing a respite care service for vulnerable people in their own homes, following a full assessment of their individual needs. Crossroads provide information for carers and operate the “Absent Carers Scheme” offering regular visits to older people giving peace of mind to carers and loved ones. Contact: 01595 743931/3932 WRVS Shetland The WRVS is a national organisation that provides practical support through the power of volunteering so older people can live the life they want. Contact: 01595 743915
Sexual Abuse Survivors If your life is affected by sexual abuse, support is available. We have groups for: ● Survivors, over 18 ● Partners of survivors ● Parents of children who have been sexually abused by other people. Contact: 07747097160 National Information Action for Sick Children (Scotland) Action for Sick Children (Scotland) is the only charity in Scotland dedicated to informing, promoting and campaigning on behalf of the needs of ALL sick children and young people within our healthcare system Contact: 0131553 6553 Family Information
36 Capability (Scotland) Working across Scotland we provide services, which can meet your need at every stage of your life from birth to older age. To make it easier to find what is relevant to you we have grouped what we do into four main services: Residential Care; Support for Independent Living; Education, Early Years and Childcare and Allied Health Services. Contact: 0131337 9876
Contact a Family Scotland One in 20 children are born with a disability in the UK. Contact a Family is the only national charity that exists to support the families of disabled children whatever their condition or disability. With over 30 years of experience, our vision is that families with disabled children are empowered to live the lives they want and achieve their full potential, for themselves, for the communities they live in, and for society. Contact: 0131659 2930
Enable Scotland ENABLE Scotland works with families living with learning disabilities throughout Scotland. We support parents with children who have learning disabilities from birth all the way through to adulthood. We also provide parents who have learning disabilities with support. Contact: 0300 0200 101
Enquire Scotland We are the Scottish advice service for additional support for learning. If you’re worried your child might need extra help in school we can help you. We have lots of practical advice to help you find your way through the education and additional support needs system to make sure your child gets the most from their education. We also offer advice and information to practitioners working with families and to children and young people themselves. Contact: 0845 1232303 Family Information
37 Activities and Leisure Keeping your family entertained, stimulated and active is often challenging, but there are many different opportunities available in your local area and throughout Shetland
Bookbug Bookbug has replaced Bookstart as the gifting programme for the under 4s. Shetland Library, in partnership with NHS Shetland, provides 3 stages of packs to encourage a love of books and reading. Packs 1 and 2 can be collected from your Health Visitor at 8 week and 30 month checks, or from the Library. Pack 3 is available from the Library for every 3 year old. Contact: 01595 743868
Libraries You’re never too young or old to join the Library and with thousands of books, DVDs and CDs, as well as free broadband internet access, there’s something there for all the family. Contact: 01595 743868
Play @ Home The play@home programme includes a set of books on different developmental levels (baby to preschool). These books contain activities to support babies’ development and improve the mental wellbeing of parents and children from birth and are given out by Health Visitors. Contact: 01595 743094
Active Schools Active Schools is a national initiative aimed at encouraging more children and young people, including those with additional support needs, to get and stay active. Contact: 01595 744052
Shetland Museum The collections in the Museum tell Shetland’s story in a way that is easy for the whole family to enjoy. Watch out for local advertising of sessions specially designed for children and young people, such as Mootie Moose or a Scarecrow Workshop, Seasons on the Croft or even making your own clay pots. Activities and Leisure Contact: 01595 695057 38 Uniformed Organisations 1st Sandwick/Cunningsburgh Boys’ Brigade The Boys’ Brigade is a Christian Organisation for young men aged 5 to 18. The 1st Sandwick/Cunningsburgh Company meets on a Monday evening from September to March as follows:- Anchor Boys, Boys aged 5 to 8, 7.00pm to 8.00pm in Cunningsburgh Village Hall: Junior Section, Boys aged 8 to 11, 7.00pm to 8.30pm in Cunningsburgh School: Company Section, Boys aged 11 to 18, 7.00pm to 9.00pm in Cunningsburgh Village Club Hall. A variety of outdoor activities are held at weekends during the summer period. Contact: 01950 477304
1st Lerwick Boys Brigade A range of activities for boys between the ages of 5 - 18. Contact: 07917620423
Dunrossness Girls Brigade Offers a wide range of physical and creative activities, for girls and 5 - 18 years, under the headings “physical”, “educational”, “service” and “spiritual” - we meet every Wednesday during term time at Dunrossness Primary School, 6.30pm - 8pm. Contact: 01950 460531
1st Aith Girls’ Brigade Company Badge work as laid down by Girls’ Brigade Scotland. 6.45pm - 8.30pm Wednesdays Aith Hall (1st Wednesday of the month) Aith School other nights. September - April. Contact: 01595 810685
Shetland Anchor Boys The Anchor Section takes place every Wednesday night at Lerwick Methodist Church Hall from 6.15 to 7.15. This section is for boys aged 5 to 7 years old. Contact: 07917620423
1st Walls and District Scouts Beavers, Cubs, Scout and Explorer Scouts meeting weekly in Walls. Thursdays: Beavers, 6.30 -7.45pm, Germatwatt Centre; Cubs, Walls Hall, 6.30 - 8.00pm; Explorers and Scouts, 6.30 - 8.30pm, Walls Hall. Subscription £15 per term. Contact: 01595 809711 Activities and Leisure
39 1st/2nd Lerwick Sea Scout Group Meeting place is upper flat in Hayfield Cottage, Gilbertson Road, Lerwick (across from Bells Brae School) Sea Scouts (age 10-14) Friday 1900-2100 (All year) Cubs (age 8-10) Thursday 1800-1930 (School term only) Beavers (age 6-8) Monday 1745-1915 (School term only). Contact: 01595 694506
Hjaltland Explorer Sea Scout Unit (Young Leader) Explorer Sea Scouts (age 14-18) meeting times and places vary to suit needs of members. Duke of Edinburgh award scheme operated through Scottish Scout Headquarters. Contact: 01595 694506
Girlguiding Shetland 1st Unst Brownies Josie McMillan 01957 711554 1st Mossbank Brownies & Rainbows Ann Arthur 01595840462 1st Walls Guides Elaine Drakeford 07766 318510 1st Walls Brownies & Rainbows Louise Deyell 01595 809248 1st Whiteness & Weisdale Guides Susan Jamieson 01595 830477 1st Whiteness & Weisdale Brownies Mari Grains 01595 840559 1st Whiteness & Weisdale Rainbows Pamela Scott 01595 830421 1st Lerwick Guides Ingrid Gallacher 07917703053 2nd Lerwick Guides Kirsten Yule 07701039175 1st Lerwick Brownies Joan Leask 01595694183 2nd Lerwick Brownies Catherine Mullay 01595477423 1st Lerwick Rainbows Wilma Irvine 01595880464 1st Sandwick Guides Louise Laurenson 01950 431289 1st Sandwick Brownies Fiona Duncan 01950 431405 1st Sandwick Rainbows Wendy Best 01950 431589
Splinters Youth Theatre Splinters is a non-selective youth drama theatre company based in the north mainland. They have a waiting list and places are allocated via this list, when vacancies occur. The junior group is for primary children aged 7-12 years. The youth group is for secondary pupils, aged 12-18 years. Splinters do workshops, annual pantomime and one act plays for
Activities and Leisure the Shetland County Drama Festival. Contact: 01595 820283 40 Shetland Youth Theatre Directed by the Arts Development Officer, Drama, these companies give young people aged 12 to 21, of all abilities, the opportunity to take part in theatre productions. They produce highly original and innovative work that has enabled them to perform outwith Shetland. Contact: 01595 743843
Maddrim Media We are Maddrim Media, a production company from Shetland comprised entirely of teenagers. No two films are ever the same as each member of the group has their own style which, despite leading to the odd artistic difference, ensures that we keep on our toes and manage to give each film it’s own unique visual sheen.Whatever your taste, we hope that sometime we can cater for you. Contact: 01595 744477
Stages Is a performing arts group in Scalloway, which aims to provide experiences for children and young adults in all aspects of performing arts. Contact: 07796854756
Youth Clubs There are youth clubs situated in all the following areas: Baltasound Youth Centre, Unst Mid Yell Hall and Burravoe Hall, Yell Livister Youth Centre, Whalsay Mossbank Hall, Mossbank North Roe and Lochend Hall, North Roe Ollaberry Hall, Ollaberry Sandsting and Aithsting, Bixter Hall Germatwatt Youth Centre, Walls Nesting Under 8s Youth Club, Nesting Hall Lunnasting Young Ones Club, Vidlin Hall Brae Youth Centre, Brae Voe Hall, Voe Whitedale Youth Club, Whitedale Football Clubhouse Tingwall Hall, Tingwall Activities and Leisure 41 Scalloway Youth Centre, Scalloway Hamnavoe Hall, Burra Isle Sandveien Neighbourhood Centre, Sandveien, Lerwick Islesburgh Community Centre, Lerwick Quarff Hall, Quarff Cunningsburgh Village Club, Cunningsburgh Sandwick Youth and Community Centre, Sandwick Bigton Hall, Bigton Dunrossness Baptist Church, Dunrossness Virkie Memorial Hall, Virkie, Dunrossness
Contact details for these clubs can be obtained from the following local Community Work Offices: Lerwick and Bressay 01595743880 (Youth Services – 01595743894) Unst, Yell and Fetlar 01595745719 Whalsay, Brae, Voe, Mossbank and North 01595743968 Scalloway, Burra, West and Central 01595745301 Quarff, Cunningsburgh, Sandwick and Dunrossness 01595745364 Activities and Leisure
42 Services for young people Shetland Youth Information Service If you are aged 12 to 25, we can provide you with information and advice to help you make informed life choices. We offer a daily drop-in service where you can come and meet your friends and discuss any issues with friendly, approachable and trained members of staff. Open 7 days a week 1pm to 5pm (8pm on Thursdays), we offer daily sessions on a wide range of subjects. You are also welcome to drop in and access the service to meet new people and have a cup of tea! We can also offer personal and individual support to you if you have any urgent issues. This includes support to access the expertise of other agencies and services. If you want to have a private appointment with us you can pop in, phone us or email any of the staff. Contact: 01595 692002
OPEN Open is a Peer Education project, also run by Shetland Youth Information Service. We have six trained young people who are now out and about informing other young people about sexual health and drugs. Contact: 01595 692002
Shetland Youth Voice Is the local youth forum, youth led and open to all young people aged 12 – 25, allowing them the opportunity to feed into the democratic process at a local, national and international level. Youth Voice provides an opportunity for young people to be active citizens within their local communities. Contact: 01595 744490
Young Carers Project A carer is someone of any age who provides unpaid support to family or friends who could not manage without this help due to illness, disability, mental ill-health or a substance misuse problem. If you care for someone in this way help is available to you. Shetland Young Carers Group meets every two weeks at the Bruce Family Centre, Lovers Loan, Lerwick. The group offers support, the chance to meet with other young people and to take part in activities and trips of your choice. Contact : 01595 743923 Services for Young People
43 Health Registration of Births Any birth, which occurs in Scotland must be registered within 21 days. Further information can be found on www.gro-scotland.gov.uk/regscotregistering-a-birth or by contacting your local registrar:
Bressay 01595820356 Burra Isle 01595859201 Delting 07795572640 Dunrossness 01950460792 Fair Isle 01595760224 Foula 01595753236 Lerwick 01595744562 Lunnasting 01806577204 Mid and South Yell 01957722260 North Yell 01957744244 Nesting 01595890260 Northmavine 01806503362 Papa Stour 01595809428 Sandness 01595870205 Sandsting and Aithsting 01595809428 Sandwick 01950431367 Skerries 01806515255 Tingwall 01595840450 Unst 01957711348 Walls 01595809428 Whalsay 01806566544 Whiteness and Weisdale 01595830332 Health
44 Health Visitors promote child and family health and wellbeing This includes: Ante-natal and post natal visits Breastfeeding education and support Baby massage Weaning for babies Sleeping issues Child health clinics Drop-in and immunizations clinics Childhood development reviews Parenting skills Health promotion Family health needs assessment Healthy eating advice Child protection and care of vulnerable families Help with housing benefit Financial advice and referrals Contact: Your local Health Visitor can be contacted through your GP Practice. Community Mental Health Team As well as providing specific services in each part of the islands, the Community Mental Health Team offers a number of Shetlandwide services. Sexual Health Clinic This clinic provides advice and information on all aspects of sexual health, operating a drop in service at the Gilbert Bain Hospital on Monday evenings between 6.30 – 8.30 no appointment required. Contact: 01595 743084 NHS Shetland Health Improvement Works to improve health and tackle inequalities throughout Shetland by leading and supporting the development of good practice in • Health Promotion • Smoking Cessation If you would like help to stop smoking, you can access support through your own GP Practice, through any of the community pharmacies, or you can attend a drop-in session run by one of NHS Shetland’s smoking cessation advisers. For more details: Contact: 01595 743084 National Helpline – Smokeline Offers general advice and information on local services for stopping smoking.
Contact: 0800 848484 Health
45 Smoking Cessation Support Worker If you are thinking about quitting smoking, there is a lot of support available to help you stop and stay stopped. Here you’ll find hints and tips on how to stop smoking, along with details of local and national services. You can also chat online with a Smokeline advisor. Contact: 01595 743084 Pre-conceptional Care Drop In at Outpatients, Gilbert Bain Hospital Tuesday 6.00-8.00 p.m. Midwife as first point of contact 01595 743012 Shetland Breast Feeding Group Bruce Family Centre Friday 12.30 – 2.00 p.m. Scottish Health Council Shetland For advice, information and support for patients wishing to comment on NHS Services. Contact: 01595 741260
Health Centres Bixter 01595 810202 Brae 01806 522 543 Hillswick 01806 503 277 Lerwick 01595 693201 Levenwick 01950 461222 Scalloway 01595 880219 Unst 01957 711318 Yell 01957 702127 Walls 01595 809352 Whalsay 01806 566219 Pharmacies Boots the Chemist 01595 692619 Freefield Pharmacy 01595 693502 A L Laing 01595 692579
Childsmile is a national programme designed to improve the oral health of children in Scotland and reduce inequalities both in dental health and access to dental services. Childsmile Practice is designed to improve the oral health of children
Health from birth by offering 6 monthly visits delivering oral health advice, fluoride varnish applications and dental checks 46 Childsmile Nursery and School programmes deliver dental packs, daily supervised toothbrushing and fluoride varnishing for children aged three and upwards . Childsmile Coordinator Contact: 01595743398 www.child-smile.org
Dentists Lerwick Dental Surgery 01595 695769 Bells Brae Dentist 01595 693024 Brae Dental Health Centre 01806 522461 / 522469 Montfield Dental Unit 01595 743160 North Isles Dental Service 01957 502031 Whalsay Dental Clinic 01806 566469 Opticians Kelly Opticians 01595 695516 Miller Opticians 01595 695516 Spec Savers (visit monthly) 01224 641234
Child Healthy Weight Initiatives If you are worried that your child may be overweight or obese there are two programmes available in Shetland. SCOTT Programme This is a family centred weight management programme to help promote child healthy weight. The programme does not focus on dieting but instead helps the family to establish long-term lifestyle changes to diet and physical activity to promote a healthier lifestyle. The SCOTT Programme consists of 9 sessions with the child and at least one adult over 6 months for children aged between 5-15 years. Counterweight Families This programme is currently being piloted in Shetland. The Counterweight Families Programme is an extension of the Adult Counterweight Programme and is aimed and families where there are both at least one overweight parent/carer and at least one overweight child/children that is of Primary School age. The family will go through a structured 10 session programme with a trained practitioner, which aims to help families make small changes to improve the whole family’s health and weight. Health Contact Public health Nutritionist on 01595 743389 47 Emergency Quick Contacts:
Lerwick Police: 01595692110
Gilbert Bain Hospital: 01595743000
NHS 21 Helpline: 0845 4242424
Textphone: 18001 08454 242424
Safer Shetland Action Line: 01595 694544
Duty Social Worker: 01595 744421 or in an emergency out of office hours 01595 695611
Childline: 0800 1111
All helplines starting with 0800, 0500 and 0808 are free to call and DO NOT show on telephone bill statements.