RESIDENTIAL RATES & SERVICES Austin, Corpus Christi, Dallas, Midland, Odessa, San Antonio, San Marcos, Temple, Waco - Texas

TV SERVICE PHONE SERVICE

BASIC TV* $20.37 to $25.53 BASIC PHONE $20.99 EXPANDED TV* $59.60 to $65.32

*Basic & Expanded rates varry by market OPTIMUM PHONE $35.99

PAKS & TIERS MEXICO MINUTES PLAN $10.00 Premier Pak 2 $28.99 Variety Pak 2 $20.99 SportsPlus Pak 2 $20.99 ADDITIONAL PHONE CHARGES Ultra Sports Tier 4 $11.99 Additional Basic Phone Service $20.99 Additional Optimum $17.99 PREMIUM SERVICES Phone Service HBO $19.99 Optional Voicemail $ 4.00 Cinemax $17.99 Directory Listing Non-Published $ 2.75 Showtime $17.99 Toll Restriction $ 3.50 Starz/Encore $17.99 HBOMAX $14.99 EQUIPMENT CHARGES OTHER VIDEO SERVICES TuTele - En Español 2 $ 7.95 INTERNET MODEM FEE $1 3.99 (not available in Dallas) WIFI ROUTER RENTAL $1 3.99 HD Tier 3 $6.95 Movie Tier 3 $13.95 PHONE EQUIPMENT FEE $ 7.99

1 Grande Internet Service (15Mb Minimum) and a wired or DIGITAL DVR RENTAL $30.49 wireless home network (minimum of wireless ‘g’ or better) 2 Minimum Expanded Cable and Digital Receiver or DIGITAL RECEIVER RENTAL $20.49 Preferred TV Service required DIGITAL ADAPTER RENTAL $9.99 3 Minimum Preferred TV with 1 Pak or Legacy Digital Service Required TiVo T6 Rental1 $40.49 4 Minimum Preferred TV with SportsPlus Pak, Premier Pak, or legacy Digital Service required TiVo Q, Premier Rental1 $30.49 5 Minimum Preferred TV Service Required See our online disclosures at www.grandecom.com for more TiVo PREVIEW, MINI $20.49 information about the services offered in your area RECEIVER1 Requires TiVo Q or T6 Receiver INTERNET SERVICES TiVo Stream 4k Rental6 $2.99

POWER 25 INTERNET $54.99 6 IPTV Primary Rental $10.00 POWER 50 INTERNET $61.99 IPTV Additional Rental6 $5.00 6 Grande Internet Service (100Mb Minimum) POWER 300 INTERNET $71.99

POWER 600 INTERNET $84.99

POWER 1000 INTERN ET $86.99

HOME NETWORKING Monthly Service Charge $ 10.00 RESIDENTIAL RATES & SERVICES Austin, Corpus Christi, Dallas, Midland, Odessa, San Antonio, San Marcos, Temple, Waco - Texas

ADDITIONAL FEES LOBBY & PAYMENTS

Grande Protection PlanSM $5.00 San Antonio Office: Service Activation $39.95 6480 N. New Braunfels Ave, Ste. 104 (per household) San Antonio, TX 78209 New Outlet $30.00 Activate Outlet $12.00 San Marcos Office: Interior Wall Fish $45.00 341 Carlson Circle | San Marcos, TX 78666 Separate Trip Charge $54.95 Corpus Christi Office: Repair or Service Charge $35.00 6441 Saratoga Blvd. | Corpus Christi, TX 78414 (hourly) Trouble Isolation Charge $35.00 Midland Office:

House Amp $30.00 3001 Cuthbert | Midland, TX 79701 Account Set-Up $10.00 Late Fee $15.00 Odessa Office: Collections Charge $20.00 2401 East IH20 | Odessa, TX 79766 Non Pay Restoral Fee $40.00 Convenience Fee $6.95 Waco Office: EQUIPMENT 7200 Imperial Drive | Waco, TX 76712 REPLACEMENT Temple Office: SD or HD Receiver $415.35 5 Meadowbrook Dr | Suite B | Temple, TX 76502 SD/DVR Receiver $449.00 HD/DVR Receiver $565.00 Dallas Office: TiVo Receiver $400.00 500 Tittle Drive, Suite 400 | Lewisville, TX 75056 CableCARD $65.00 Cable Modem $95.00 Austin Office: DSL Modem $45.00 1923 East 7th St., Ste. 100 | Austin, TX 78702 Phone Modem $110.00 Wireless Router/Adapter $55.00

*Equipment Replacement costs may vary. CONTACT US 24 Hours a Day / 7 Days a Week Sales & Billing Call Center Technical Support 866-2GRANDE (247-2633)

*Internet download speeds may vary and are not guaranteed. Observed speeds may vary based on device, connection, and other factors outside of Grande’s control. Gig Internet offers speeds up to 940 Mbps. Certain equipment may be required to receive up to Gigabit speeds up to 940 Mbps, 600 Mbps and 300 Mbps. See our online disclosures at mygrande.com/policies-agreements for more information about the service offered in your area. Other restrictions may apply. Additional fees apply for franchise fees, government imposed charges and fees, taxes, surcharges. TiVo and the TiVo logo are registered trademarks of TiVo Inc. and its subsidiaries worldwide. All rates are monthly rates before applicable taxes and fees unless noted otherwise. A 24-hour back-up battery is also available for purchase from Grande. Service is not available in all areas, may be subject to credit approval and may require a deposit. Additional restrictions and charges may apply. Rates, features and channels subject to change. High-Speed Internet and Phone services require modem. Prices are for residential service only; business and commercial offerings differ. Non- standard installation charges apply to above-ground installation exceeding 150 feet of wiring from nearest utility pole to customer’s home and to installation involving underground wiring. Grande is a provider of low-income Lifeline services. To find out if you qualify, contact the Public Utility Commission at www.puc.state.tx.us or at 1.888.782.8477. HD Television and HD Digital Receiver required to view HD programming. The GRANDE COMMUNICATIONS mark and logo are registered service marks of Grande Communications Networks, LLC. All rights reserved. © 2021 Grande Communications Networks, LLC.