GROUND HANDLING and AIRPORT SERVICES at Líder Aviação, We Proudly Offer the Highest International Standard of Ground Handling and Airport Services

GROUND HANDLING AND AIRPORT SERVICES At Líder Aviação, we proudly offer the highest international standard of ground handling and Airport Services. We operate the largest network of executive aviation bases in Latin America where we deliver the industry’s highest level of safety, efficiency, flexibility and quality in all of our services. Líder Aviação became the first company in the world to obtain the ISO 9001 certificate for airport assistance activities. This achievement is the product of our commitment to providing customized service solutions to our domestic and international clients.

Ground handling for aircraft, passengers and crew is seamlessly orchestrated by a highly efficient computer- based monitoring system called Fênix. We use this proprietary software on a variety of devices to make sure every request is fulfilled on time and exactly as desired. The Fênix system is a critical tool in enabling us to deliver customized service solutions with speed, efficiency and safety.

Lider Aviação is equipped to assist all models of executive aircraft travelling to or from any part of the world.

With infrastructure in several airports in Brazil, we are able to provide airport assistance services throughout the country. Our service team is distinguished by their expertise and professionalism, offering technical assistance, comfort and peace of mind. At Líder Aviação, we always pursue our clients’ satisfaction with a goal to always exceed your expectations. Líder Aviação: Present throughout Brazil

Operational Bases of Líder Aviação in Brazil

NATIONAL COORDINATION AND INTERNATIONAL OPERATIONS CENTER

• Located in Congonhas Airport, we operate 24 hours a day, 7 days • Highly qualified and trained bilingual team a week • Scheduling and organization of requests for international flights with • A dedicated team to requests slots, permits for airport´s ramp space, complete weather forecasting services, flight planning, permit acquisition, and other necessary authorizations notifications, and other demands in any region of the world (*) • Hotel and vehicle reservations, catering requests, and other • Partnership with Signature Flight Support and FBOs, which are specialized services known for their quality services all over the world • Domestic and international flight services scheduling, organization and completion (*) Considering the regulatory and geopolitical situations of each country Complete and customized solutions for international flights

• Over 150 bilingual agents are specially prepared to assist and coordinate international flights • VIP Rooms, hotel booking, catering requests, transportation for passengers and crew, and other specialized services • Process management of the preparation of General Declarations, authorizations for landing and overflight, temporary admission, payment of airport fees and flight plan filing • Full support for all crew requests, such as weather forecast bulletins, routes, supplies, catering, and other services • Aircraft and helicopter chartering VIP Rooms

• Comfort, privacy and safety for passengers and crew • Conference rooms • VIP rest area • Private restrooms with showers • Internet Access and free local calls • Exclusive bar service Ground Handling Services

• Reception, towing and aircraft marshaling • A dedicated team for slot requests, ramp permits, and any • Customized assistance for passengers and crew other necessary authorizations • Transportation between airport areas • Parking lots for crew and passengers • Luggage Handling • Hotel and vehicle reservations • Aircraft cleaning • Assistance 24 hours a day, 7 days a week (according to the • VHF – 130.4 Exclusive Frequency airport working hours) Hangar Services

• Hangars at the main Brazilian airports, including VI P lounges and plane-side services • Video security monitoring • Specialized security staff, 24 hours a day, 7 days a week • Modern ramp equipment

Specialized Cleaning Team

• Aircraft exterior shampoo washing • Full interior cleaning • QTU Service • Potable Water Service • Complete polishing • Metal Polishing • As well as other aircraft cleaning services

International Standard Catering

• Partnership with the best companies in the industry • Quality, refinement and variety in the menu options • Punctual deliveries • Magazines and newspapers Líder OUTSTANDING SERVICE FEATURES

• Insurance coverage in the amount of US$ 350,000,000 in all locations where it operates • First company in the world to obtain ISO 9001 certificate for ground handling services • Fenix System: an exclusive computerized system developed in house which allows online monitoring of all flights and services coordinated by Lider DOMESTIC COORDINATION Presidente Tancredo Neves RIO DE JANEIRO MANAUS RECIFE ASSISTANCE InternationalAirport I Confins Santos Dumont Airport Eduardo Gomes Guararapes Congonhas Airport Rodovia MG-10 km 39 Praça Senador Salgado Filho, s/nº International Airport International Airport Rua Haroldo Paranhos, 400 CEP 33500.900 Confins I MG Centro Av. Santos Dumont, 1350 Av. Mal. Mascarenhas de Moraes, s/nº Jd. Aeroporto Terminal de aviação executiva CEP 22021.340 TPS II Tarumã Hangar 8 I Imbiribeira CEP 04357.060 Rio de Janeiro I RJ CEP 69020.282 CEP 51210.010 São Paulo I SP SÃO PAULO Manaus I AM Recife I PE Tel.: (11) 5090.4032 Congonhas Airport Maestro Tom Jobim (Galeão) Nextel.: (11) 7856.6069 Rua Haroldo Paranhos, 400 International Airport BELÉM SALVADOR Fax: (11) 5090.1361 Jd. Aeroporto Av. 20 de Janeiro, s/nº Belém International Airport Dep. Luiz Eduardo Magalhães [email protected] CEP 04357.060 I São Paulo I SP Terminal I I Setor “B” Av. Júlio César, s/nº International Airport Desembarque I Sala 1037 Setor de Hangares I Val de Cans Térreo I Salas 1036 E e F I Térreo São Paulo International Airport INTERNATIONAL OPERATIONS CEP 21941.900 CEP 66617.420 São Cristovão Rod. Hélio Smidt, s/nº I Cumbica CENTER Ilha do Governador I RJ Belém I PA CEP 41510.045 Caixa Postal 3010 I Asa A Congonhas Airport Salvador I BA Terminal I I Sala 122 I Piso Superior Rua Haroldo Paranhos, 400 Jacarepaguá Airport FORTALEZA CEP 07190.972 I Guarulhos I SP Jd. Aeroporto Av. Ayrton Senna, 2541 I Rua B Pinto Martins Curitiba CEP 04357.060 Hangar 80 I Barra da Tijuca International Airport Afonso Pena CAMPINAS São Paulo I SP CEP 22775.001 I Rio de Janeiro I RJ Praça Brigadeiro Eduardo Gomes, s/nº International Airport Viracopos International Airport Sala 25 I Vila União Av. Rocha Pombo, s/nº I 2º Piso Tels.: (11) 5090.4016 / 4017 / 4018 Rodovia Santos Dumont, Km 66 / 4043 Piso Superior BRASÍLIA CEP 60420.290 Águas Belas Nextel.: (11) 7853.0078 CEP 13055.900 I Campinas I SP Brasília International Airport Fortaleza I CE CEP 83010.900 Fax: (11) 5031.3005 Setor de Hangares I Hangar 16 São José dos Pinhais I PR [email protected] São José dos Campos - Professor Lago Sul NATAL [email protected] Ernesto Stumpf Airport CEP 71608.900 I Brasília I DF Augusto Severo International PORTO ALEGRE Av. Brigadeiro Faria Lima, s/nº Airport Salgado Filho BELO HORIZONTE Parque Martim Cererê VITÓRIA Rua Xingu, s/nº I Emaús International Airport Pampulha Airport I HG13 CEP 12227.000 Eurico de Aguiar Salles Airport Área das Empresas Auxiliares de Av. Sertorio, 1988 I Portão 8 Rua Boaventura, 2312 I Jaraguá São José dos Campos I SP Av. Fernando Ferrari 3800 Transporte Aéreo Pátio 3 I São João CEP 31270.310 Líder´s office located at: Aeroporto CEP 59148.902 CEP 91020.000 Belo Horizonte I MG Av. Brigadeiro Faria Lima, 949 CEP 29075.630 I Vitória I ES Parnamirim I RN Porto Alegre I RS

schedule your assistance through our national coordination and 24/7 international operations center or the líder aviação website

2014 02/ FEV TD A

An independent company part of Signature network