SCT Installation and Upgrade Instructions (LIT-12012067)
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SCT Installation and Upgrade Instructions Building Technologies & Solutions LIT-12012067 www.johnsoncontrols.com 2021-04-21 Release 14.1 2 SCT Installation and Upgrade Instructions Contents Contents Document introduction................................................................................................................................. 5 Summary of changes..................................................................................................................................... 5 Getting started............................................................................................................................................... 5 Related documentation................................................................................................................................. 6 SCT installation and upgrade overview....................................................................................................... 6 SCT installation and upgrade prerequisites..................................................................................... 7 Operating system requirements....................................................................................................... 9 SQL Server Software............................................................................................................................ 9 Detailed procedures.................................................................................................................................... 15 Uninstalling existing SCT software introduction........................................................................... 15 Uninstalling SCT to install an earlier release of SCT............................................................................ 15 Uninstalling existing SCT release 13.1 or earlier software................................................................. 16 Uninstalling existing NAE/NIE update tool software........................................................................... 17 Opening ports and configuring the Windows firewall................................................................. 18 Verifying your computer has a supported version of SQL Server software installed..................................................................................................................................... 20 Installing or upgrading SQL Server software using the SQL install helper................................ 21 Upgrading from SCT Release 13.2 or later to Release 14.1 software.......................................... 21 Installing the SCT software.............................................................................................................. 21 SCT software one-click installation........................................................................................................ 21 SCT custom installation........................................................................................................................... 22 Licensing SCT and importing and licensing packages for SCT........................................................... 23 Uninstalling the SCT Release 12.0 and later software.................................................................. 23 Launching the SCT user interface................................................................................................... 24 Browsing to the Metasys UI Offline or SCT Pro............................................................................. 25 Authentication.......................................................................................................................................... 26 Security certificate warnings.................................................................................................................. 26 Troubleshooting........................................................................................................................................... 27 Facility Explorer System Appendix............................................................................................................. 38 Getting started................................................................................................................................... 38 Related documentation.................................................................................................................... 38 SCT installation overview.................................................................................................................. 38 Operating system requirements..................................................................................................... 39 SQL Server.......................................................................................................................................... 39 Detailed procedures.......................................................................................................................... 41 Verifying your computer has a supported version of SQL Server software installed..................................................................................................................................... 43 Installing SQL Server software using the SQL install helper........................................................ 43 Installing the SCT software.............................................................................................................. 43 Importing and licensing SCT packages.......................................................................................... 45 Uninstalling the SCT software.......................................................................................................... 45 SCT Installation and Upgrade Instructions 3 Launching the SCT user interface................................................................................................... 46 Product warranty......................................................................................................................................... 47 Software terms............................................................................................................................................. 47 Patents........................................................................................................................................................... 47 Contact information..................................................................................................................................... 47 4 SCT Installation and Upgrade Instructions Document introduction This document describes how to install and upgrade the System Configuration Tool (SCT) software on a desktop or server-class computer. Summary of changes The following information is new or revised for Release 14.1: • SCT now extends its functionality across two brands, Metasys and Facility Explorer (FX), for which you require device package files. To use all the features of SCT, you also require Generic SA Bus packages files. See Licensing SCT and importing and licensing packages for SCT for detailed instructions. • Updated SQL Server Software for SCT 14.1. • Updated Troubleshooting to include an IIS error for a dbexport file importing issue. • Updated SCT installation and upgrade prerequisites to include prerequisite steps for moving the IIS folder. Getting started The SCT setup is a comprehensive utility that includes and installs several Microsoft Windows® components and products. The following table outlines the components and products that the System Configuration Tool Setup installs. Table 1: Components installed by the SCT setup Windows components installed Products installed Microsoft Internet Information Services (IIS) System Configuration Tool 14.1 Microsoft .NET Framework 4.7.2 SCT Pro 14.1 Microsoft Visual C++ Runtime Libraries Metasys User Interface (UI) Offline 5.0 Microsoft Message Queuing (MSMQ) Launcher 2.0 Microsoft SQL Server® 2017 Express with CU19 Software Manager 3.0 (64-bit). This applies to desktop Operating Systems only. It only installs if no version of SQL Metasys Engine Importer Server is detected. Package Importer SCT Installation and Upgrade Instructions 5 Related documentation The following table provides a list of documents related to SCT software installation. Table 2: SCT installation and upgrade related documentation For information about Document reference Understanding the Metasys system Metasys System Configuration Guide (LIT-12011832) Installing and upgrading the Application and Metasys Server Installation and Upgrade Data Server (ADS) and Extended Application and Instructions (LIT-12012162) Data Server (ADX) on the SCT Computer Installing and upgrading ADS-Lite on the SCT Metasys Server Lite Installation and Upgrade Guide Computer (LIT-12012258) Details for Installing and Upgrading SQL Server SQL Server Installation and Upgrade Guide Software (LIT-12012240) How to install the Open Application Server (OAS) Open Application Server (OAS) Installation Guide (LIT-12013222) Using the Metasys Launcher Launcher Help (LIT-12011742) Knowing the features, benefits, and System Configuration Tool Catalog Page specifications of SCT (LIT-1900198) Creating archive databases, integrating building SCT: System Configuration Tool Help (LIT-12011964) networks, and Auto Discovering Points Understanding security risks on the network Network and IT Guidance Technical Bulletin (LIT-12011279) Understanding Metasys UI Offline Metasys UI Offline Help (LIT-12012116) Understanding SCT Pro SCT Pro Help