ANNUAL REPORT 2008–2009 V/Line Is Australia’S Largest Regional Public Transport Operator, Serving Victoria with More Than 1400 Train and 600 Coach Services Per Week
V/LINE PASSENGER PTY LTD ABN 29 087 425 269 GPO Box 5343 Melbourne VIC 3001 HEAD OFFICE/ADMINISTRATION Level 23, 570 Bourke Street Melbourne VIC 3000 Telephone (03) 9619 5900 Facsimile (03) 9619 5000 vline.com.au CUSTOMER INFORMATION, RESERVATIONS AND SALES Telephone 136 196 CUSTOMER FEEDBACK Freecall 1800 800 120 All information correct at time of printing, October 2009. ANNUAL REPORT 2008–2009 V/Line is Australia’s largest regional public transport operator, serving Victoria with more than 1400 train and 600 coach services per week. In 2008–09, a record 13.17 million passenger trips were made on our services. This is the annual report of V/Line Passenger Corporation (VLPC) and its wholly owned subsidiary, V/Line Passenger We are also a major employer, with a workforce of 1382 employees – many of whom live in regional Victoria. Pty Ltd (VLPPL). V/Line complies with two sets of governance V/Line is a not-for-profi t operator, fully owned by the State of Victoria, with train services running between Melbourne requirements – those applying to VLPC as a statutory and the following townships: corporation and a state business corporation, and those • Geelong, South Geelong, Marshall and Warrnambool applying to VLPPL as an entity incorporated under the • Melton, Bacchus Marsh, Ballarat and Ararat Corporations Act. As a franchisee, V/Line must also fulfi ll • Sunbury, Kyneton, Bendigo, Swan Hill and Echuca its contractual obligations under the franchise agreement • Seymour, Albury / Wodonga and Shepparton with the Victorian Department of Transport (Director of • Traralgon, Sale and Bairnsdale. Public Transport). Coach services connect with the rail network and serve regional Victorian communities where trains do not operate.
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