BARTS HEALTH NHS TRUST: IT Infrastructure FOI REQUEST: FOI‐687‐15

YOUR QUESTION Royal WHIPPS CROSS UNIVERSITY NEWHAM UNIVERSITY HOSPITAL St Bartholomew’s Hospital HOSPITAL

1.WAN Provider BT N3 NHS Private Provider Virgin Media Business Limited WAN Contract renewal date BT N3 NHS Private Provider: This service is provided without charge and, as such, there is no renewal date Virgin: 2018

WAN Annual Average spend BT N3 NHS private Provider: This service is provided without charge and, as such, there is no renewal date Virgin: £317,000

2. LAN Provider Extreme and Cisco

LAN Contract duration Our current network support contracts are with NetConnection and Networks First and Unify. These contracts will be due for renewal on 1st April Total contract value = £360k 3. Current Fixed Line (Voice Circuits) BT (90 lines) BT (27 lines), Virgin (30 lines) BT (60 lines) and Provider: Suppliers Name Verizon (90 lines) Vodaphone (60 lines) Maintel (60 lines) (ex Cable & Wireless)

Fixed Line Contract Renewal date All fixed lines have now been migrated to BT and a five year contract is now in place. We expect this contract to run until 2020. Minutes/Landline Monthly spend We have unlimited minutes but the data relating to spend is not held centrally by the Trust , and I am advised that the time taken to retrieve this from our suppliers and to analyse it would exceed the “appropriate limit” as defined within the Freedom of Information (Appropriate Limit and Fees) Regulations 2004 (the Regulations). For this reason and in accordance with S.12 of the FOI Act, I regret that we are unable to comply with this element of your Request 4. PBX/Phone systems MAINTEL/Unify (Trust wide)

At the Royal London and St At Newham University Hospital At Whipps Cross University Hospital Bartholomew’s there are in there are in excess of 90 lines and there are in excess of 120 lines and excess of 180 lines and in excess of Over 1200 extensions in excess of 1500 extensions 4000 extensions

PBX/Phone Systems Our telephone systems form part of our PFI Agreement (which runs until 2045) and, as such is administered by our Contract arrangements PFI Partners. There are support contracts in place with Miracall/BT/Unify and which, again, are administered by our PFI Partners

5. Fixed Broadband Provider We do not use fixed Broadband . We use BT N3 links This is a private NHS Network

6. MOBILE Fleet Network Provider THE & NEWHAM UNIVERSITY HOSPITAL WHIPPS CROSS UNIVERSITY ST BARTHOLOMEW’s HOSPITAL T mobile HOSPITAL The mobile phone contract in place T mobile at the legacy organisation Barts and The London NHS trust is a sim card only contract, via a mini‐completion programme run by the London Procurement Programme (now Government procurement service) Mobile Telephony contract

Mobile Fleet service Provider O2 T mobile T mobile

Mobile Fleet Contract renewal date A 3‐year contract is in place, running The current contract is a PAS The current contract was initiated in from December 2014 until contract. April 2010 and is a PAS contract. November 2017. 59 units are in contract to 2017 Each individual line is a 2‐year 184 units are out of contract agreement from the date that it was started. Mobile fleet – the number of years As above As above As above the contract is with the supplier Mobile fleet – number of 1578 units are currently in use 243 units are currently in use 89 handsets are in use connections /numbers on the account Mobile fleet Tariff description, Annual spend for SIM card contract Contract value in 2014‐15 = £38,400 Contract value in 2014‐15 = £24,000 monthly costs and any breakdown of (2014‐15) = £186,000 charges for line rental and calls

7. Internal Contact The Director with responsibility for the Trust’s telephony is Chrisha Alagaratnam, Interim Director of Delivery & Improvement Tel: 020 3416 5000 e‐mail: [email protected]