2019 Annual Report 11/1/18 to 10/31/2019

Crater Community Hospice serves families in Chesterfield, Dinwiddie, Greensville, Prince George, Sussex, Surry, and Charles City, Petersburg, Colonial Heights, Hopewell and Emporia. YOUR Community hospice since 1995  A non-profit 501(c)3 You are OUR community, we are YOUR Hospice! YOU are a Part...

YOU are part of our story. YOU are part of the story of each of our patients and families. YOU make a difference in so many ways, whether through massage therapy, grief support groups, veterans’ pinning ceremonies, or support of our thrift shop and events to name a few. Thank YOU for your kind and caring support of Crater Community Hospice.

Every family’s journey with hospice is different. And we are here, every single day, to respond to the unique needs of every family, in that moment and for their whole journey.

Thanks to YOU, we are proud to have provided support, care, love and help to over 7,500 patients and their families. Your support ensures that from the very first call to our office and through our range of services we are here at every stage in their journey. Thank YOU for your help and compassion! We could not do it without YOU!

Crater Community Hospice team at the Progress Index’s Best of the Best Award Ceremony. Cora Harvey Armstrong performs at the benefit concert at Gillfield Baptist Church. Bob Huffman, Board Member, pins a veteran at a Veteran’s Day ceremony at Dunlop House. From Our CEO: Board of Directors We are so honored to be 2018-2019 recognized by our community as CHAIR Best of the Best in several JoAnn Glazier categories again in 2019 along VICE CHAIR with many other businesses that Rita Grammer Baldwin support our mission. The team at SECRETARY Crater Community Hospice Jeannie E. Holmes works daily to support each other TREASURER so we can provide excellent care to our patients and their families. M. Stephen Cates Tracy L. Taliaferro, JD, RRT, RPFT Max Bornstein Robert W. Huffman It is truly awe-inspiring to work Cassandra Stroud Conover Brandon Luebbers with such a great team of professionals in both the hospice side of our business and our thrift shop. We are humbled Warrren E. Gerard Richard J. Weis by these recognitions in the categories of Best Home Jane Elliott Huffman Bud Yerly Health Care (2018 & 2019), Best Consignment/Thrift Our Mission: Shop (2017, 2018 & 2019), and Best Place to Work (2018 & 2019). Also, we were honored by OurHealth Magazine Educating the community on serious illness and with first place for Best Hospice Care. end-of-life concerns. Providing families and patients with quality care and supportive services. On behalf of the leadership team and the Board of Directors we thank all of you who voted and thank each of our team members, employees and volunteers, for their unwavering dedication and professionalism demonstrated each and every day. Our work would not be possible without our donors who give monetarily, through in-kind donations, or gently used goods. We would not be able to serve OUR community Thanks to a grant from the Mary Morton Parsons Foundation without YOU! improvements were made to the memory garden including brickwork, plantings to attract pollinators, new benches, and fountains. Giving & Demographics

2019 Giving Grants $ 96,054.87 Corporate $ 4,014.72 Memorials $ 51,236.00 Annual Giving $ 37,747.40 $ 189,052.99

Patients Served by Localities in 2019 Community Partnerships Our deepest thanks to the following key funding partners for generously supporting our vital programs and essential services.

Grant Support:

The Cameron Foundation

The John Randolph Foundation

Mary Morton Parsons Foundation

Titmus Foundation

Oaklawn Baptist Church - Mattox Mission Fund

Wal-Mart Foundation Donations We thank all of our donors for your generous support of Crater Community Hospice. Your heartfelt donations help us to serve OUR community.

An Anonymous Donor Elizabeth "Betsy" J Smith Robert Crawford Jane Elliott & Robert Huffman Johanna Vaughan Market 406 Strosnider Chevrolet Wawa Midas of Richmond Rita G. & William J. Baldwin Kenneth E Ruhf Swift Creek Mill Theatre Sona Bank Mary D Rose Thomas E. & Mildred C. Thompson Jo Ann C. & S. David Glazier Total Wine & More Papa Johns Pizza BB&T City of Colonial Heights Rick Weis Queen of Virginia Skill & Entertainment William E. & Marilyn R. Lewis LaShonda D. & Greg Chambers Living Spirit Massage Cassandra Stroud & John Conover, Jr Virginia Rep Cheryl Davenport Hearns Ginger Huffman Yvonne Harris Tracy L. Taliaferro & Debra Mallory The Restaurant Company TKO Installations Network For Good Sandra Haynie McGrath, Danielson, Sorrell & Fuller Grace P Cibula Warren E Gerard Evelyn Roberts Eley Spirit Airlines Linda Clay-Long Viola J. Hirn David J Sharp Michael & Kristina Gordon June Myrick Linda Maitland Jeanne E. & Ron Holmes Patsy N. Newman Cindy Hamlin Larry R Lewis & Victoria D Zevgolis Geoff & Cynthia Reynolds M. Stephen & Janet L. Cates Nancy M Taylor Albert L West Max L. & Joanne Bornstein Charlotte Roop Carol Bowman Touchstone Bank Dominion Foundation William A. Burton Earnest "Bud" H & Jennifer C Yerly W.L. Canada & Mimi Canada Women of the Moose-Dinwiddie Chapter No. 1296 Tri-City Jewish Community Fund William & Melanie Humphreys The Benevity Impact Fund Theolette Y. Ledbetter Schwab Charitable Phillip H & Virginia R Johnson The US Charitable Gift Trust C. A. & Emily Chiodo Christy C Winter Commonwealth of Virginia Campaign Eileen McNamara Susan Keen Edward Jones Amsted Rail/Brenco Robert D Daniel Richard J. & M. Lynn B. Weis Petersburg Lions Club Farmers Market Bistro Side Street Gallery, LLC Patricia Booker MLB EMS Instruction Fort Lee Area Spouses Club Deborah H. Garter Robert and Tracy Beville Victor Woerner Lavenstein Lisa A. & Edward J. Lichtenstein Olga K Hawkins Arline Partin Larry C & Betty Ann Tucker Ron & Judy Recher John M Reid Owen Waggoner Lt. Colonel Eugene J Chiodo Sr Butterworth's Furniture Mary V Childress RVANest Kandice Kahl Barton Christopher Wright William C. & Jeanne Marie Barga Flagstop Car Wash Bruce Howard Contracting, Inc Lee & Angie Elliott

Barbara A Porach Howard & Amy Cannon Elizabeth Noelle Outka & Oliver A Pollard, III TriCity Designs R G Carraway J Kenneth Timmons Florence Dunn Pamela M. Comstock Jesse Rice Sherwood Title Company Lawrence F. & Patricia S. Constantine Donald & Beverly Rainey Crater of Petersburg Chapter 1399 of AARP, Inc. Gerald W. Gettings Daniel W & Thelma D Pizzullo Betty Walker Bodil H Hanneman Barbara Weiler Gail Kostro Sung H. Kim Waff Contracting, Inc. Vicki L & Dean Bareford Verla Martin Chris Chappell Carl & Helen Younce Ronald & Linda Mayer Nancy E Berry The L E Myers Co Marlene Maze Deborah Cates Benjamin Bishop Anita Price Robert F Pecht, III Beacon Theatre James C & Alvilla R Stewart Huddle House Barbara C Taliaferro Jerry Tatum Earline H Williams Ronnie Ridout Jeanette Wallace New Covenant Church of Brethren Amanda D'Arcy Gilbert & Patricia Wood Mr. & Mrs. Jack Clark Connie Edwards Rose M Woodfin Charlette Ridout Advance Six North Maintenance Employees White Oak United Methodist Church Lelia C Morris Wynne Broas Charles W & Barbara D Benesek Kimylon Sills Julie Elliott Gracelyn Parks Kathleen M Braswell J. Tolleison & Angela K Morriss James P. & Winifred L. VanLandingham BMUU Auto Brenda D. Mitchell Craig S. Woodcock Donna Brown Barbara F. & Herman D Hammond Sutherland Ruritan Club Willows Bend Farm Sylvia M & Marcellus Easter Faith Lutheran Parish Pep Boys Deborah Willingham Anna P. Moore Richmond Kickers Albert Riddle Ann Blumenschine Jen's Cut and Curl Laura L Chambliss Jessica Belcher Washington Nationals Baseball Club Alexis Crump Karen Massey Mary Parker John M Dejewski Meryl B Harris Bonnie Scimone Linwood R Winfree Parker Oil Company Wonder City Garden Club Holiday Barn James E, Jr. & Virginia B Manley Frank A & Angela M Barnes Garnetta N Poe Franken Stube Brenda & Ronnie Reese Mary S. Watson Sharon Rudolph Boulevard Flowers, Inc. American Legion Post 2 Riders Carleen Howard Charles D. McCall Swim-N-Pools Billiards & Spas Stephanie Wray James B. Stewart Sandra Burke Coleman Marie Grant Burnette's Baked Goods, LLC Charles & Joyce Roberts Gracie Caple John R Mason Ronald B. & Donna H. Neely Jennifer Lausier Uptown Alley Alice H Baggett Terry Rogers Chick-fil-A - Southpark Mall Pepsi Beverages Company Earline Moore Julie Ann's Therapeutic Massage PGA Tour Charities Frank Atkinson Melaleuca Spirit Cruises James Constantine Wendy S. & Anthony Baker TaMera Wilson Pamela Gassmann Deborah L. Gilbert Shawn Gatling, Sr. Randolph Harrison Martha P Morris Janice C. Johnson Stephen Wilson Wendy Jean Ritz Janet J. & Remmie L. Arnold Marvin W & Dorothy G Dollins Sherry Ritz-Fischer Floyd & Denise D Burton L J, Jr & Kelley Swain Jacqueline E Ferguson Marcia E. Golden Kenneth H. & Teresa S. Vinson Mr. and Mrs. James J. Sette, Jr Tracee Garris Nancy Ross Frances N Daniel United Way of Greater Atlanta Nancy A Lewis Therapeutic Massage Center & Boutique Luray Caverns Yankee Coffee Shop Elizabeth A Alsobrook Debra Cardwell Hopewell Federated Womans Club Kathleen Bell Collett Chris Rizzo Carlene Joy The Sherwin-Williams Company Cynthia Allen Barnett Christina Wood Richmond Flying Squirrels Dale and Linda Tharpe Jeffrey T & Jeanne L Marsh Cooper's Hawk Winery & Restaurant Ford Agency, Inc. Lana A Lefferts The Kroger Company Dances Sporting Goods William D & Mary D Perdue Edward & Elizabeth Michalek Clarence & Margaret Adams Billy Lee & Janice P Crutchfield Karin W Blankenship Robin & Joseph Adcock Zaruba Family Sandra Beaven Paul and Judy Hamby Ruth P Repko Maryann & Ronald E Buchanan Jerry L & Martha S Harville Vicki C Ingram Tim Wolosuk Laurie Mayer Janet Edwards Nanny's Restaurant Maureen McClure Teabence Garrett Duck Donuts RVA Mike & Martha P. Morris Danay Ragins Lena Susan & Roger Jr. Franklin Arthur Riles Audrey S & Mark R Dailey Betty J. Sheffield David A. & Patricia B. Roberts Keith & Becky Reed Gloria C & John W Robinson Carolyn & Claude Shell Jerry & Sharon Gifford El Caporal Ralph Small Christopher Lloyd Robert G & Betty B Fall Jerry M. Stigall Becky Sue Wallace Maebell Green Anne R. Titmus Cary R&D Enterprises, Inc Agri Supply Hank Vencill Petersburg High School - 1950 Reunion Committee AmazonSmile Foundation Myra Weathington Steven Shultz Washington Wizards Sandra K. & Robert D. Williamson Jeanne W Hughes Ettrick Deli, LLC Helen L Sawyer Denzel V, Jr & Katherine C Reed Big Hubert's BBQ Rebecca W. Minor June B Silveira Patricia E. Saunders Raleigh Parish Garden Club Gregory L & Mary B Webber Douglas & Stephanie Renn Appomattox Insurance and Financial Group David M & Kay H Wilberger Staples Automotive Colonial Harley-Davidson, Inc. Michael P & Melanie Edwards Temple Destination Theater Richard & Janice Condit E. O. & N. H. Hamilton American Rover Sailing Cruises Nancy Hamilton Earl B & Mary R Chappell Half Way House Restaurant RAL Kenneth J & Linda F Campbell Jan Burgess Bryant R. S. & Pamela G Mayes Virginia M & George J Reiter, Jr Robert J & Shirley W Bishop K. Eugene Ross Susan E & Edward C Fink, Jr Karren Bevan The American Legion Hopewell Post 146 Amanda & Estil W Clifton, Jr Crystal Andrews Highland United Methodist Church Thomas Belvin Fashion Nails Gerald W. & Glenda C. Coburn Anne M & Gary W Rowlett Mad Italian Robert & Ann Wood Shirley Booth Patricia Bernard Okey R. & Mayben O. Killingsworth Sussex Central Class of 1977 Ernestine G Wilson Constance Gorman Sarah Kearney Lewis Ginter Botanical Garden Deborah H & Marshall Craig Williams Ann E Drazba Catherine Meadows Deborah & James Morrison Sharon Embry Bettye Lyles Dennis W. & Janice A. Ganoe Jacqueline Corlette Fleming Blue Willow Tea Room John Sandford Tabatha Mitchell David and Patti Billig G. F. & C. B. Ellis Edith Smith Shauna Frye Charles R Hall James G. Oleyar John W Ellis, Jr John & Michele S Harris Jodaea Minor-White Anna E Little Gilbert C. Martin Co Building Contractors Pat Stivers Miss Emma Shari Moosman David Harless Lisa Davenport Kim M. & James C. Spade Gordon L Benfield Jacqueline Harper Anne K. & James J. Taylor Charles Traina W Parham Peggy Kagels Meadows Farms, Inc Gerri Gaines Jean Spivey Kissed by C.Von, LLC Carol Thweatt Donnell W & Nancy Flannagan June Cooper-Jones Louise W Bland Judith W. Marks Don Jose Mary Curtis Grace S. Sparks Richard N Stanley Rachel M Carroll Wayne & Jean Stefaniak Mike Farmer Mary Baptist Florence Nugent Randy Swartz Amanda R Briggs Dorothy L & Franklin Poarch Mike Larew Lisa Hatch Ervin B & Flora C Clarke Robert Becker Anonymous Donors King's BBQ Tommy Chavis Dave & Audrena H Neary Astrid Gamble Mike & Tammy Bryant Hector Dietsch Kevin D Clay Ron Shadick Mark Chariton Danny Howard E L & Janet C Showalter Devin Bright Toombs Plumbing Heating & Air Conditioning Charlie Neaves Betty J Hull & Martha J Hornback Barbara P Jackson Rebecca L Myers-Lesak Sandra H Garner Jerry D & Connie D Bartlett Deloris G Jordan Betty Neville & M L Jones, Jr. William Wells The Reserve at the Highlands Margie Harper Riptides Seafood Restaurant Mary Lykins Elton E & Beverly L Rogers Milton Curley Oriental Trading Company T Phillip Kelly Nancy G & Alan D Hood Marilyn Quesenberry Julie D Childrey Local Vibe Cafe Glenn Walker Courtney Bolton Tramonto Ristorante Joy V. McCray Croaker's Spot Elizabeth & Robert Johnson Bath and Body Works Edith C Brown Lois J Bryant Grace Williams Dr. Karen Johnson Father Thierry Hakpon Vicki E Nunnally Ron Wadell Calvin L & Gladys N Williams Longstreet's Deli Advance Auto Parts Dunkin Donuts Constance W. Brockwell Eugene Vango Laura M & Lisa D Leatherwood Loureatha Bolling Jeffery & Amy Peters Carrie Johnson Marian W. Richardson K Frye Memorial Donations “If you are going to live, leave a legacy. Make a mark on the world that cannot be erased.” ~ Maya Angelou

Donations were made in memoriam to the following:

Aileen Williams Zahradka James C Morris, Sr Richard Nesseralle Alfredo Scimone James Coleman Richard O Ely Amanda Gettings James W Gorman Robert Buddy Grammer Ann Spence James Wade Bendall Robert H Glass Barbara F Vinson Jimmy Coleman Robert T Saunders Betty Bishop John (Randy) Mason Rose Graham Betty Lee Shell John E Cates Ruth G Woodfin Bill Mason John E Tyrcha Ruth S Small Bob Baker John K Byrd Sandy & Mabel Simmons Brander Y. Mitchell John Keith & Joy S. Byrd Frank & Ranada Constantine Bruce E Schwalm John W. Scarborough SGM (Ret) David Sharp Carl Cosslett John Z Lukomski Steven Douglas Wells Carolyn B Ross Joseph M Blaha Susan Lavenstein Catherine Louise McCoy Wyatt Joyce W West Susan Stowe Cora Weaver Judith Edmonds Jimmy Schutt Daphne Spurlock Katherine Wyatt Albert Jennings Titmus Deena DiStanislao Kathryn V Barnes Edward Sulc Doc Coleman Kenneth E. Ruhf Frank and Irene Constantine Dorothy C Hayes Larry Chambliss Sandy & Mabel Simmons Edmund Ruhf, Jr Leo Dobash Thomas Joy Elizabeth A. Lee Mabel Sebera Thomas Rose Emmett Wright Marian Distanislao Thomas Zaruba Eric and Betty Kahl Marianne & Curt Saunders Tim Terry Annabell Guizar Maxine B Coburn Vernell Batey Shirley T Vanlandingham Mike Britt Virginia Procise George C Poulson Mr. & Mrs. E. F. Woodcock, Jr. Wade Bendall Gladys Evans Andrews Nadine Mitchem Walter P Norwood Gloria Gordon Sharp Pastor James Maggard Wesley Burton Grover Cleveland Brown Patricia "MamaPat" Belcher William "Frank" Perkinson Gustav Nelson Patsy Ward Winston Leath Helen Cibula Preston L Reese Mother Jean James Bendall Raymond Nugent Honorariums A donation was made in honor of the following: Debi Southall Dick and Lynn Weis Gary Michael Williams Kathi Hall Cindy Hamlin Mildred F Stewart Father Thierry Hakpon Peggy Camacho Mr. & Mrs. D. Clark Rackley Rita Baldwin Honor Of Bill and Mimi Canada Crater Community Hospice Team Kate Wiltsie Tracie Ruffin Lynn Weis

Volunteer Statistics: We rely on the support of our community for: In 2019, Crater Community Hospice’s Volunteers provided 4,834 hours of • Veteran’s Services support. A savings of $106,424. • Bereavement & Community Support Groups

Veteran Volunteers • Music & Massage Therapy facilitated 31 veteran • In-home Respite pinning ceremonies. • Caregiver Education

Crater Community Hospice incorporated in 1995 as a 501(c) 3 nonprofit hospice through the joint efforts of Southside Regional Medical Center and John Randolph Hospital, both community hospitals at that time, to serve the cities of Hopewell, Petersburg, Colonial Heights and Emporia, and the counties of Prince George, Dinwiddie, Sussex, Surry, Charles City, Chesterfield and Greensville. Since then Crater Community Hospice has provided care to over 7,500 families throughout the far-reaching 2,548-mile Crater Planning District and continues to be the only non-profit hospice located in the Tri-Cities and surrounding counties. The goals of Crater Community Hospice are to make hospice care available to terminally ill persons, their families and those affected by death and dying in our community; to advocate effectively for patient comfort, dignity, and choice, and to be recognized as a leading resource in clinical, ethical, and spiritual issues of dying. CRATER PLANNING DISTRICT Crater Community Hospice provides physical, spiritual, emotional and psycho-social care to patients and families to maintain the highest quality of life possible. Patients receive symptom management, scheduled and emergency visits by health professionals, and personal care such as bathing, dressing and feeding. Health supplies, medications, and durable health equipment are provided. The whole family is supported by a team of dedicated health professionals available on call, 24-hours, 7-days a week. Support is provided to those coping with issues of grief and loss for up to one year following loss. The public and professionals are educated about advance directives, Medicare hospice benefits, end-of-life care is- sues, caregiving and grief. Specialized volunteer training enhances patient care in homes and long term care facilities while building stronger and more engaged communities.

Crater Community Hospice sponsored three blood drives with the American Red Cross in 2019. Volunteers from BB&T assisted with annual Poker Run in August to raise funds for in-home respite.

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NONPROFIT ORG. US POSTAGE PAID PETERSBURG, VA PERMIT NO. 32

3916 S. Crater Rd. Petersburg, VA 23805