Agenda

• Dynamics 365 Enterprise edition • Service Entitlement • Dual Use Rights • 365 Business edition • (on-premises) • Customer Transitions

Microsoft AppSource

Microsoft Dynamics 365

Common application platform: PowerApps, Microsoft Flow, Common Data Model Operations Sales Operations Sales

Field Customer Service Service Field Customer Service Service

• Optimized for 10-250 Employees • Optimized for 250+ Employees • Dynamics 365 for Financials • Comprises CRMOL and AX • Sales (future), Marketing (future), and • Online / On premises dual use rights Customer Service (future) • 20 user minimum on AX related SKUs • Cloud Only • 300 seat maximum Plans

$

Full Users Full Apps

NEW APP CURRENT CRM COMPONENTS/PLAN 1 BIZ APPS

$ Light User Light CURRENT ‘AX7’

CURRENT PLAN 1 + CRM + OPERATIONS NEW APPS Dynamics 365, Enterprise Edition

ENTERPRISE PLANS 3RD PARTY

ADOBE MARKETING CLOUD

UPDATED Step up 1. Plan 1 Business Apps  Plan 1 2. Operations  Plan 2 Plans Provide Better Value When 1. Purchasing any App + PowerApps 2. Purchasing more than 1 app for a single user 3. A customer needs Plan 1 & qualifies for tiered pricing *

Light User Full Users . . . .

INCLUDED IN ALL APPLICATIONS &PLANS APPLICATIONS ALL IN INCLUDED TCO: LOWER INSIGHTS SHARE & INCLUSIVE: SIMPLE Apps Plans READ DATA FROM ALL DYNAMICS 365 APPLICATIONS ALL DYNAMICSFROM READ DATA $

Mix and Match Service Dynamics 365, Enterprise Edition Service Overview

Sandbox 1 and 2

N/A

N/A 100 GB

To Dynamics 365 (On-Premises) To AX 2012 R3

Named Users & Devices Storage Capacity

Standard Default Storage Additional Storage 60

50

40

30 GBS

20

10

0 20 40 60 80 100 USER SUBSCRIPTION LICENSES

With Dual Use Rights: AX Server With Dual Use Rights: Dynamics 365 Allows Access Via Dynamics Operations USL Allows Access Via Dynamics 365 (on-premises)

AX Client Dynamics 365 Operations USL Access License Dynamics 365 (on-premises) USL CAL

Client Access Client Access License & License & Server License Server License Included Included

Dynamics 365 AX Server Dynamics 365 Dynamics 365 for Operations Server

User Subscription License (USL) Device Subscription License

You can have a mix of User and Device subscription licenses. Full App Functionality

• Optimized for 10-250 employees • Optimized for 250+ employees • Dynamics 365 for Financials • Comprises AX and CRM/OL • Sales (future), Marketing (future), • Online/on-premises dual-use Customer Service (future) rights • Cloud only • 20-user minimum on offers which • Max 300 seats include AX Dynamics 365, Business Edition Plan

(coming soon) Full Users Full Sales Marketing Customer Service

(coming soon) (coming soon) (coming soon) Light User Light

Team Members value: • Simple and inclusive: • Included in all applications and the Business Edition Plan

Dynamics 365 (On-premises) Packaging Summary

Existing SKUs replaced by Dynamics 365 (On-premises) SKUs as of December 1, 2016

Online vs. On-premises: Current CRM Applications

Professional CAL Sales Customer Service

Sales Basic CAL Customer Service

Essential CAL Team Members

CRM Server Included with CAL

Workgroup SVR Retiring Dynamics 365 (On-premises) Servers Dynamics Server licenses are no longer sold separately; they’re now included with CALs and USLs licenses.

What does that mean for customers?

New

Existing

All

AX customers

What happened to existing Dynamics CRM Online (CRMOL) & Dynamics AX (AX7) SKUs?

Dynamics CRM Online and Dynamics AX cloud SKUs have been replaced with Dynamics 365 SKUs

EA and EAS customers with an existing subscription or agreement that includes Dynamics can add additional seats under current contract terms Dynamics CRM Online to 365 Transition

Existing Dynamics CRM Online customers get transition pricing to Dynamics 365 at renewal Available in EA, MPSA, CSP and MOSP

2.5 Eligibility for Qualified Offers Customers renewing an agreement with Microsoft Dynamics CRM Online or Microsoft Dynamics AX Subscription Licenses as of November 1, 2016 or later may acquire Microsoft Dynamics 365 Online Services Qualified Offer in agreement renewals before October 31, 2019.

Source: December 2016 Product Terms Enterprise Plan 1 Sales Professional Plan 1 Customer Service

Sales Basic Plan 1 Customer Service

Essential Team Members

Emp. Self Service

Field Service Add-on Field Service Plan 1

Proj Service Add-on Project Service Au. Plan 1

Social Engagement Included in above Apps & Plan 1

Customer Scenario: CRMOL customer at mid-term of EA is paying subscription 1. Add new users with current CRMOL SKU at locked in pricing during the agreement 2. At renewal, customer moves all users to Dynamics 365 SKUs (Plan 1, in this scenario)

Current EA Next EA

Signing (Q4) First Anniversary Second Anniversary Renewal Anniversary 50 CRMOL Ent USL 50 CRMOL Ent USL 150 CRMOL Ent USL 150 Dyn. 365 Plan 1 USL 

Add 100 Users 2 1

Customer Scenario: AX 2012 customer at mid-term of EA is paying L/SA and wants to transition to Dynamics 365 1. Add Cloud add-ons to access Cloud any time during their agreement 2. At renewal, keep paying both SA and Cloud add-on SKU. OR 2. At renewal drop both SA and Cloud add-on SKU and add From SA offers.

Current EA Next EA

Signing (Q4) First Anniversary Second Anniversary Renewal Anniversary 250 AX Ent CAL L/SA 250 AX Ent CAL L/SA 250 AX Ent CAL L/SA 2 250 AX Ent CAL SA  1 250 Ent Plan 2 Cloud Add-on 250 Ent Plan 2 Cloud Add-on 250 Ent Plan 2 Cloud Add-on 

2 250 Ent Plan 2 From SA 

• Cloud add-on: At any anniversary or renewal, the customer has the option to drop the Cloud add-on and continue with on-premises since they maintained their SA • From SA: Customers can use the SA Reattach Program if they want to go back on-premises

CRM On-premises Licenses Dynamics 365 Plan 1 Business App On-premises SKU

• Only SA payments on successor licenses will be needed at renewal Customer Scenario: CRM On-premises customer renews their EA and is granted successor licenses using Dynamics 365 On-premises SKUs with transition pricing 1. CRM Pro licenses receive grant for Dynamics 365 for Sales and Dynamics 365 for Customer Service 2. CRM Essential licenses receive grant for Dynamics 365 for Team Members (OP) 3. Customer only pays SA on the new licenses, and receives discounted pricing with transition SKUs

Current EA Renewal Next EA

250 Dynamics 365 Sales CAL SA  250 CRM Pro CAL L/SA 250 Dynamics 365 CS CAL SA 

500 CRM Essential CAL L/SA 500 Dynamics 365 Team Members SA 

Enterprise & Business Edition Pricing and Licensing Guides