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Advancing Quality and Safety for All; Now and in the Future

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Advancing Quality and Safety for All; Now and in the Future The International Society for Quality in Health Care 29th International Conference Advancing Quality and Safety for All; Now and in the Future GENEVA 21st - 24th October 2012 Centre International de Conférences Genève (CICG) Conference Programme 29th INTERNATIONAL CONFERENCE PROGRAMME GENEVA INNOV EDUCA ISQua QUALITY INNOVATION ISQua EXPERTISE TION A GLOBAL QUALITY TIO ISQua GLOBAL INNO ISQua INTEGRITY INNOVATION QUALITY ISQua INNOVATION EDUCA N EDUCATION VA Y HEALTH CARE TION GLOBAL GLOBAL EXPERTISE QUALITY I SQu INTEGRITY TION INTEGRITY a HEALTH CARE ISQua QUALITY INTEGRITY ISQua ISQua EXPERTISE INTEGRIT Y INTEGRITY ISQua ISQua ISQua ISQuaGLOBAL GLOBAL EDUCATION QUALITY QUALIT Tell me and I willGLOBAL forget. INTEGRITY GLOBAL ISQua INTEGRITY EDUCATION EDUCA “ QUALITY QUALITY QUALITY ISQua ISQua HEALTH CARE EXPERTISE QUALITY ISQua EXPERTISE EDUCA INTEGRITY GLOBAL INTEGRITY INTEGRITY GLOBA TION INTEGRITY EDUCATION QUALITY ISQua ISQuaEDUCA ISQua QUALITY ShowEXPERTIS E me and ITION mayGLOBAL remember.QUALITY ISQua L QUALITY ISQua EDUCATION QUALITY ISQua ISQua TION EDUCATION EDUCATION QUALIT GLOBA INTEGRITY INTEGRITY GLOBALEDUCA QUALITY HEALTH CARE EDUCA ISQua TIO ISQua INTEGRITY Involve meINTEGRITY and N ISQua L Y EDUCATION L QUALITY GLOBAL QUALITY TION EDUCA ISQuaINNOV QUALITY ISQua GLOBA EDUCATION EXPERTISE EXPERTISE GLOBAL GLOBAL INTEGRITY ISQua EXPERTISEHEAL EDUCATION TION EXPERTISE QUALITY A INTEGRITYQUALITY INNOVATION TION Y INTEGRITY INNOV TH CARE EXPERTISE INNOV I willISQuaHEAL understand” ISQua A TION INTEGRIT - Chinese proverb. GLOBAL QUALITY A QUALITY GLOBAL TION TH CAR ISQua HEALTH CARE ISQua EXPERTISE EDUCATION INTEGRITY QUALITY ISQua GLOBAL E I SQu a At ISQua this highlights what we believe the essence of our new Fellowship Programme will be. We believe that professionals in the healthcare industry must keep up to date with changing standards of healthcare by constantly improving their knowledge and skills. Whether this is by attending seminars or conferences, publishing papers or taking part in ISQua Education activities such as webinars, debates or forums - join our Fellowship Programme to enhance your professional development and to share your accomplishments with the international healthcare community. ISQua’s Fellowship Programme is achievable at three levels: Fellowship; Associate Fellowship; and Certificate of Achievement For more information, contact our Education Resource Officer, Jo Burke [email protected] To learn more about the ISQua’s Fellowship Programme, attend the Education Session during the Conference on Monday, 22nd October, 2012 - ‘From Undergraduate to Leader: What is the quality and safety agenda?’. This session also features Kim Oates, Director of Undergraduate Quality and Safety Education, Clinical Excellence Commission, NSW, Australia and David Mayer, Co-Executive Director of the University of Illinois at Chicago (UIC) Institute for Patient Safety Excellence and Associate Professor of Anaesthesiology. 1 29th INTERNATIONAL CONFERENCE PROGRAMME GENEVA INNOV EDUCA ISQua QUALITY INNOVATION ISQua EXPERTISE TION A GLOBAL QUALITY TIO ISQua GLOBAL ISQua GENEVA INNO ISQua INTEGRITY INNOVATION QUALITY ISQua INNOVATION EDUCA N EDUCATION VA Y HEALTH CARE TION GLOBAL GLOBAL EXPERTISE QUALITY I SQu PROGRAMME INTEGRITY WELCOME TION INTEGRITY a HEALTH CARE ISQua QUALITY INTEGRITY ISQua ISQua EXPERTISE INTEGRIT Y INTEGRITY ISQua ISQua ISQua ISQuaGLOBAL On behalf of ISQua, I am delighted to welcome GLOBAL AND PLANNING EDUCATION QUALITY QUALIT INTEGRITY GLOBAL GLOBAL ISQua INTEGRITY EDUCATION EDUCA QUALITY QUALITY QUALITY ISQua ISQua HEALTH CARE EXPERTISE you to Geneva, the City of Peace, where the River QUALITY ISQua EXPERTISE Rhone emerges from Lake Geneva to begin its EDUCA INTEGRITY GLOBAL INTEGRITY INTEGRITY GLOBA TION COMMITTEE INTEGRITY EDUCATION journey of more than 500km through France to the QUALITY ISQua ISQuaEDUCA ISQua QUALITY EXPERTISE TION GLOBAL QUALITY Mediterranean Sea. ISQua L QUALITY ISQua EDUCATION QUALITY ISQua ISQua TION EDUCATION EDUCATION We are all gathered here for ISQua’s 29th QUALIT GLOBA INTEGRITY INTEGRITY GLOBALEDUCA QUALITY HEALTH CARE International Conference to share our experiences, EDUCA ISQua TIO ISQua INTEGRITY INTEGRITY N learning and good practice in improving quality and ISQua L Y EDUCATION L QUALITY GLOBAL QUALITY safety worldwide, and also to enjoy equally good TION EDUCA ISQuaINNOV QUALITY ISQua GLOBA companionship. ISQua’s partners for this important EDUCATION EXPERTISE EXPERTISE GLOBAL GLOBAL INTEGRITY ISQua event are Hôpitaux Universitaires de Genève and the EXPERTISEHEAL EDUCATION TION EXPERTISE QUALITY A INTEGRITYQUALITY INNOVATION World Health Organization and together we have TION Y INTEGRITY INNOV provided for you a Conference that we are confident Tracey Cooper, Pierre Chopard, TH CARE EXPERTISE INNOV ISQuaHEAL Co- Chair, Co- Chair, University Hospitals ISQua will remain with you for many years to come. A ISQua President; IE of Geneva (HUG); CH TION INTEGRIT GLOBAL We believe that the quality of what you will QUALITY A QUALITY GLOBAL TION TH CAR experience will be of the highest calibre. We had a HEALTH CARE ISQua Roisin Boland, ISQua CEO; IE ISQua record of 1,200 abstracts from which to choose to EXPERTISE EDUCATION INTEGRITY QUALITY GLOBAL Peter Carter, ISQua Acting CEO; AU ISQua put together an exciting programme and we have well over 1,000 delegates attending. There are nine François Clergue, University Hospitals of Geneva; CH E tracks covering perennial safety and quality issues I Frances Elliot, Conference 2013; SC SQu such as patient safety, measurement, governance a Triona Fortune, ISQua Director of Programmes; IE and external evaluation and there are also additional important topics ISQua has introduced more recently Philip Hassen, ISQua Immediate Past President; CA and which are growing apace such as innovative Marc-Anton Hochreutener, Swiss Patient Safety Foundation; CH technologies using e-health and health technology Edward Kelley, WHO Patient Safety; US assessment and incorporating safety and quality Tina Mok, Conference 2011; HK education and training in student curricula and in the professional development of health professionals. Anthony Staines, Fédération des hôpitaux vaudois; CH Nagwa Metwally, Patient Representative, EG The Organising Committee for the Conference, co-chaired with me by Pierre Chopard, has mixed Plenary and Concurrent sessions skillfully and has Eadin Murphy, ISQua Event Manager sought to ensure that interaction is encouraged during the course of the Conference. There will also be a few surprises as ISQua announces some exciting ISQua BOARD new initiatives to further support improvements in safety and quality worldwide. Tracey Cooper; IE - President Networking with colleagues from around the globe Philip Hassen; CA - Immediate Past President has always been a feature of ISQua conferences and so it will be in Geneva. You will have numerous David Bates; US - President Elect occasions to meet and mix with friends old and new. I am reminded of a W.B. Yeats quote which sums René Amalberti; FR up this approach: ‘There are no strangers here, just José Carvalho de Noronha; BR friends who have not yet met.’ Girdhar Gyani; IN And so, ISQua, Hôpitaux Universitaires de Genève Clifford Hughes; AU and the World Health Organization welcome you Duncan Inverarity; IE to ISQua’s 29th Annual International Conference in Janne Lehmann Knudsen; DK Geneva, Switzerland. Experience and contribute to the riches on offer over these three days and Peter Woodruff; AU we hope that you will return to your homes and professional lives further inspired and invigorated to carry on your important and essential work in HONORARY ADVISORS improving the quality and safety of care for our patients across the globe. Wendy Nicklin; CA - Chair Accreditation Council Eric Schneider; US - Editor IJQHC Bruce Barraclough; AU - Education Dr Tracey Cooper Barbra Farlow; CA - Patient Perspective President Sheila Leatherman; US - Low and Middle Income Countries Roísín Boland; ISQua CEO - Secretary to the Board 1 29th INTERNATIONAL CONFERENCE PROGRAMME GENEVA PROGRAMME OVERVIEW GENEVA 2012 SUNDAY 21 OCTOBER 2012 TUESDAY 23 OCTOBER 2012 09:00 – 16:30 ISQua Pre-Conference 07:45 – 08:30 Breakfast Session Programme 08:00 – 08:45 Coffee with Trade Exhibitors Session 1: Accreditation 08:45 – 09:45 Morning Plenary: Symposium: The many faces of Carolyn Clancy; US External Evaluation 09:45 – 10:00 International Accreditation Session 2: Indicator Summit: Programme (IAP) Awards & Strengthening the information Distinguished Service Award infrastructure for Quality 10:00 – 10:30 MORNING BREAK Session 3: Best Practice Implementation through Clinical 10:30 – 12:00 Concurrent Sessions Programs 12:00 – 13:45 LUNCH & LUNCHTIME SESSIONS Session 4: WHO Workshop: From 13:45 – 15:15 Concurrent Sessions research to action: a practical guide for achieving evidence- 15:15 – 15:45 AFTERNOON BREAK informed policy-making 15:45 – 15:55 Reizenstein Awards 17:30 Welcome Reception: 15:55 – 17:00 Afternoon Plenary: Centre International de François Clergue; CH Conférences Genève (CICG) Didier Pittet; CH 17:00 – 19:00 Poster Reception MONDAY 22 OCTOBER 2012 19:00 – 21:00 Educational Site Visits Limited Space available 08:00 – 08:45 Coffee with Trade Exhibitors 08:45 – 09:30 Conference Opening and WEDNESDAY 24 OCTOBER 2012 Welcome 09:30 – 10:30 Opening Plenary: 07:45 – 08:30 Breakfast Session Margaret Chan; WHO Sir Liam Donaldson; WHO 08:00 – 08:45 Coffee with Trade Exhibitors 10:30 – 11:00 MORNING
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