METASWITCH FORUM 2014 MAY 12-15, 2014 | HYATT REGENCY NEW ORLEANS, LA
OFFICIAL SHOW GUIDE
Forum_2014_ShowGuide_Ads_8.125x10.875_FINAL.indd 1 4/22/14 10:12 AM Welcome to
Metaswitch Metaswitch Networks 100 Church Street Forum 2014 Enfield EN2 6BQ Congratulations. You made it to Forum. Not just any UK Forum. Metaswitch Forum. And not just any Metaswitch Tel: +44 20 8366 1177 Forum, our tenth Forum. It will undoubtedly be the big- Tw: @metaswitch gest and best — especially now that YOU are here. I’m not actually sure why we use the word “Forum.” Editorial The dictionary says it’s a place where ideas are dis- Editorial Director cussed and exchanged, and while that’s most certainly Phil Harvey true, we all like to make it much more than that. So ([email protected]) yes, it’s a Forum, but it’s also a tradeshow. In the most traditional way – you know, where trade is made and a Contributing Editors Michelle Donegan, Erin Barker, WWWshow.METASWITCH.COM is put on. If you guys can handle the trade part, I’ll handle the show. But it’s not just a tradeshow either. Steve Gleave, Elaine Steffani, Carol Daniels It’s a workshop, a concentrated education, a place to share, to be inspired and to enjoy. And most of all it’s Art/Advertising Art Director Lee Queza an event that we commit to make worthy of the time WWW.METASWITCH.COM and money that you have invested to be here. I once said that I could only find the energy for Production/Layout three Forums. Director Christopher Nolan said likewise Beka Publishing WWWwith.MET ASWITCH.COMhis Batman trilogy. Yet here I am, heading up a fourth. Why? Because I’ve never been so inspired by our theme, content and the state of the industry. The “brains of the new global network” is such an appropri- WWW.METASWITCH.COM ate and versatile theme, rich in analogies with our own body’s control center. This isn’t just a one and done for Forum, but a theme, a brand, that we will continue to develop and extend. CONTENT WWW.METASWITCH.COM Our event is stacked with original content. We have the strongest, broadest line-up of speakers ever, a “top 2 - Welcome to Metaswitch Forum 2014 of mind” pre-conference workshop on hosted business WWWservices.METASWITCH.COM and a terrific roster of sponsors, partners and entertaining activities. To crown it all, each of us is part 3 - Simplicity and Intelligence of an industry that is sucking down its second wind, with dramatic advances in network architectures that 4 - Forum 2014 Agenda & Session Descriptions will help operators succeed in a cloud-based, software- centric, all-IP future. It’s going to be an exciting week in New Orleans. 7 - Metaswitch Forum Keynote Speakers Heck, we’ve got many exciting weeks ahead. The brains of the new global network are officially on the 8 - Exhibitor List move – and I’m absolutely delighted that you’re joining me at the start line. 10 - Exhibitor Map Welcome to Metaswitch Forum 2014. It’s network context for your neocortex. WWW.METASWITCH.COM 11 - Hotel Map
12 - Socialize at Metaswitch Forum 2014 WWW.METASWITCH.COM Steve Gleave 13- The Aging in Place Opportunity Emcee, SVP Marketing and apparently not Christopher Nolan WWW.METASWITCH.COM 14 - What Telcos Can Learn from RingCentral
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that will deliver them? And what might your role be in benefit your business. Monday, May 12 a “post-carrier” future? Network Transformation 7:00am – 9:00pm In his signature presentation, CEO John Lazar will Location: Empire Ballroom Registration Desk Opens explore Metaswitch’s approach to delivering the soft- Location: Elite Foyer ware solutions you need for cohesive migration to, and Speaker: business success in, the era of “commodity cloud” Al Mitchell, GM Applications & Media Gateway Business 2:00pm – 4:30pm platforms and services. Unit, Metaswitch Pre-Conference - Winning in the Booming Business Market 9:10am – 9:30am Hosted PBX Location: Strand 12 Break Location: Empire Ballroom
Speakers: Kevin Pack, Chief Executive Officer, MegaGate 9:30am – 10:15am Speaker: Al Mitchell, GM Applications & Media Gateway Business Broadband Keynote: Technology – Accelerating Possibilities Empire Ballroom Unit, Metaswitch Larry Lisser, President, EMBRASE Location: Bryan Grimm, Senior Manager, Market Development,
Metaswitch Speaker: Session Border Control Jason Silva, Futurist and Host of National Location: Empire Ballroom Geographic’s Brain Games The business market for IP Communications is booming.
Adoption of Hosted PBX products by businesses is ris- Speaker: The rapid, exponential growth rate of technological Dave Reekie, GM Security/Interconnect Business ing and, according to our latest market research, nearly development is transforming our world, disrupting Unit, Metaswitch 70% of businesses are considering ditching their TDM established industries and leading us towards a radical phone systems in the next two years. Is your company transformation in many key areas. There are 3 overlapping ready to win your share of the market? Do you know Open Source revolutions occurring in biotechnology, nanotechnology Empire Ballroom enough about what business customers want? Is your Location: WWW.METASWITCH.COM and artificial intelligence, all of which are game-chang- product portfolio in line with customer needs? Do you ers. Jason’s unique approach towards placing these have the right marketing messages to interest business Speaker: transformations in context and “looking at the big Paul Drew, GM Open Source Business Unit, Metaswitch buyers? Is your sales team ready to close deals? Do you picture” provides an enthralling vision of what’s next. have the right operational processes in place to provide a great customer experience? Our pre-conference work- SDN Empire BallroomWWW.METASWITCH.COM shop is here to help. In the past year, nearly 20 compa- 10:15am – 10:45am Location: nies have used our MarketVisions Go-to-Market service Customer Success Story – EarthLink Empire Ballroom to successfully launch profitable SMB products including Location: Speaker: Andy Randall, GM Networking Business Unit & SVP Hosted PBX. Our MarketVisions Go-To-Market experts Corp Development, Metaswitch will lead this fast-paced and highly interactive workshop Speaker: WWW.METASWITCH.COM Mike Toplisek , Executive Vice President, Sales and that will arm you with the tools you need to compete Marketing, EarthLink and win in the lucrative, but highly competitive business 12:45pm – 6:00pm communications market. Lunch / Expo 10:45am – 11:00am Location: Elite Hall B Break 6:00pm – 9:00pm 1:45pm – 4:15pm WWW.METASWITCH.COM Welcome Reception 11:00am – 11:30am Partner Presentations Location: Empire Foyer Network Functions Virtualization: Moving Your Telco to the Cloud 1:45pm - 2:15pm Complimentary Wireless Internet is available Location: Empire Ballroom ADTRAN to all hotel guests in their room and in the Location: Strand 11 WWW.METASWITCH.COM main hotel lobby. Wireless Internet access Speaker: is available on a limited basis in the Empire Martin Taylor, CTO, Metaswitch 2:25pm - 2:55pm Foyer. For more information, contact NETXUSA the Registration Desk. The term Network Functions Virtualization was first Location: Strand 11 WWW.METASWITCH.COM coined by a group of 13 telcos in October 2012. Tuesday, May 13 Since then, NFV has quickly become the number one 2:25pm - 2:55pm pre-occupation of network planners and architects Mitel 7:00am – 6:00pm – not surprisingly, since it promises a radically new Location: Strand 12 Registration Desk Opens way of building networks with lower Capex and Opex Location: Elite Foyer and, above all, with the ability to dramatically accel- 3:05pm - 3:35pm erate innovation in network services. Calix 7:00am – 8:00am Location: Strand 11 Breakfast In this session, Martin will describe the key technolo- Location: Elite Hall A gies that enable NFV, and the positive impacts that 3:05pm - 3:35pm NFV is expected to have on network operations and OneAccess 8:00am – 8:40am on the development and deployment of new network Location: Strand 12 The Brains of the New Global Network services. He will also highlight some of Metaswitch’s Location: Empire Ballroom key developments in the world of NFV. 3:45pm - 4:15pm LogiSense Speaker: Strand 11 Steve Gleave, SVP Marketing, Metaswitch 11:30am – 12:45pm Location: The Path to the Programmable Network Location: Empire Ballroom 9:00pm – 11:00pm WW8:40amW.MET –ASWITCH.COM 9:10am Quiz Night at Bourbon Heat The New Global Network Empire Ballroom Speaker: Location: Graeme MacArthur, Executive Vice President, Metaswitch Wednesday, May 14
Speaker: The future network will provide numerous benefits John Lazar, CEO, Metaswitch 7:00am – 5:00pm to network operators, including reductions in both Registration Desk OpensWWW.METASWITCH.COM capital and operating costs and the promotion of Elite Foyer What is the new global network? How exactly do Location: rapid innovation in the services space. Join the lead- you follow a viable path to a cloud-based, software- ers of all four of Metaswitch’s Business Units to hear centric, all-IP future? Is this just another network 7:00am – 8:30am how recent and planned developments will help you upgrade, or a more fundamental shift in the way that Breakfast WWW.METASWITCH.COM evolve your networks into this new world, and about Elite Hall A services are built and the landscape of companies Location: some of the service innovations which can rapidly
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8:30am – 8:45am market with evolving customer demands, service Hosted PBX is a broad and deep product offering. Wednesday Welcome providers must not only build a rock-solid network One of the key strengths of Metaswitch’s hosted PBX Location: Empire Ballroom and deployment model, they must also quickly and solution is the flexibility we offer to be able to tailor effectively execute the right offers in marketing com- and customize the product offering to meet your Speaker: munications, sales, and fulfillment. In our first ses- exact product requirements. However, that flexibility Steve Gleave, SVP Marketing, Metaswitch sion, we will share insights and best practices in the can leave questions open as to what combination of areas of pricing, marketing, and selling based on our features to offer together, what other CPE to use, and 8:45am – 9:30am competitive research and experience working with how to bundle it all together into an offering that can Keynote: Cognitive Computing - The Brain on a Chip customers through our “Go-To-Market” program. be successfully taken to market. Location: Empire Ballroom Learn from Metaswitch and our panel of customers, who will share their own experiences on why some In this session Metaswitch will share what we’ve Speaker: carriers fail while others thrive. learned over many years and across many service Rob High, CTO and IBM Fellow, Watson Solutions, providers globally and our recommended way to take IBM Software Group Track 2: Growing Revenue with Hosted PBX to market quickly and successfully. This Your Consumer Business “Reference Architecture” takes all our lessons learned Cognitive systems are emerging as a better way of Location: Strand 10 and best practices, and incorporates them with our solving some of our more persistent and intractable product roadmap, go-to-market perspectives and the problems -- issues that have been the aspiration Speaker: trends in the industry. This all combines into a recom- of modern computing to solve since their advent in Kelsyn Rooks, Director, Network Transformation Mar- mendation of how to deploy a hosted PBX offering, the 1940s, but that have always been just beyond keting, Metaswitch if we were designing a product offering today to be our grasp. With the introduction of IBM Watson we truly competitive over the next five years. have demonstrated a new generation of computing Transforming your network provides opportunities to -- a system that is able to learn its behavior through grow revenue and value from your consumer business. Track 2: How Relevant Are IMS and education; that supports forms of expression that are New features and services can help you find revenue VoLTE to YOU? more natural for human interaction; whose primary from your strongest customer segment, and help at- Location: Strand 10 value is its expertise; and that continues to evolve as it tract customer segments who have typically abandoned experiences new information, new scenarios, and new home phone service. Find out how replacing your Speakers: responses; and does so at enormous scale. Watson legacy gear with Metaswitch can help drive revenue and Paul Brittain, VP of VoIP and Multimedia Products, has been built as an example of a cognitive system justify your network transformation business case. Metaswitch that can read millions of pages of human literature, Carol Wilson, Editor-at-Large, Light Reading learns to recognize what is important to the domain, Track 3: Interconnect/IPX with responds to natural language questions with natural Metaswitch (and Carriers) IMS has existed since the turn of the millennium – but language responses, and does so with confidence Location: Strand 12 is slowly becoming more mainstream - particularly with and rational for its beliefs. In this discussion we will VoLTE rollouts in mobile networks. Even in that 4G world highlight the implications of IBM Watson as a cognitive Speakers: though, many carriers are using CSFB currently to carry WWsystem,W.ME andTASWITCH.COM how we expect that to impact society. Norbert Laux, VP of Operations and Network Imple- voice over 2G/3G instead. In this session we peek into mentation, Deutsche Telekom North America, Inc. the future for your network, of whatever flavor: Is IMS 9:30am – 10:00am Mike Dell, Senior Director of SBC Products, Metaswitch always inevitable? How will you get there? Do you have Keynote: Smart Technologies for Smart Rural to start again when you want IMS? With NFV also on the Communities This session looks at how the interconnect market is horizon, how can you minimize the overall effort? Location: Empire Ballroom changing as there is an ever-increasing move from TDM WWW.METASWITCH.COM to IP interconnects. We look at both informal intercon- Track 3: WebRTC: What Does Speaker: nect models and more formal IPX deployments, show- It Mean For YOU? Shirley Bloomfield, CEO, NTCA ing use-cases from real customers. Although intercon- Location: Strand 12 nect remains a very competitive market place, deploy- WWShirleyW.ME BloomfieldTASWITCH.COM will address how community- ing the right solution can still allow you to both protect Speakers: based telecommunications providers are demon- existing revenue streams and develop new ones. Mike Dell, Sr. Director of SBC Products, Metaswitch strating their vital role in rural America by developing Dean Bubley, Founder, Disruptive Analysis and deploying advanced technologies and building Track 4: Hypervisors, Cloud smarter rural communities. She will also explain Stacks and Orchestrators - There has been a lot of hype and discussion about how these vital broadband networks are connecting Making Sense Of It All WebRTC over the past year.WW ThisW .MEsessionTASWITCH.COM gives you a community resources that enable citizens’ participa- Location: Strand 13 high-level overview of what the technology actually is, tion in regional, national and global economies. and discusses what is real today and where it might Speaker: be going tomorrow. The session then goes on to dis- 10:00am – 10:15am Dave Reekie, GM Security/Interconnect Business cuss why you might be interested – ultimately, can it Break Unit, Metaswitch help you make money, andWW if so,W how?.MET ASWITCH.COMLastly, we will present the solution Metaswitch is bringing to market 10:15am – 11:00am The world of Network Functions Virtualization can to address this exciting area of technology. seem a new and scary place. Hypervisors may be Breakout Sessions - Group I familiar, but what turns a hypervisor into a cloud and Track 4: Evolution of WW W.METASWITCH.COM what is this “orchestration” all about – and do you the IP Network Track 1: Hosted Business Services need it? In this session we first deconstruct the termi- Location: Strand 13 - Winning in the Market nology to explain what it all means and when it all mat- Location: Strand 11 ters. Then we put flesh on the bones with a number of Speaker: specific deployment options to help you to understand Christopher Liljenstolpe, Director of Solutions Speakers: what is important for you in your network. Architecture, Metaswitch Chris Carabello , Director of Marketing, Metaswitch Brett Meyer, Senior Product Manager, Alaska 11:00am – 11:15am Just as Metaswitch led the way with the evolution of Communications Break voice networks to VoIP, so today we are turning our Diane Myers, Principal Analyst, VoIP, UC & IMS, attention to the underlying IP networks, and driving their Infonetics 11:15am – 12:00pm evolution to SDN. In this session we will talk about mas- Jon Sletton, President, ADG Telecom sively (and cost effectively) scaling BGP-based IPv4/v6 Scott Yelton, Director, Product Management, Breakout Sessions - Group II networks, leveraging commodity “white box” switches, WWEarthLinkW.MET ASWITCH.COMBusiness and some real-world applications of SDN that Metas- Track 1: Hosted Business Services witch has been trialing in Tier 1 network operator labs. The demand for business IP Communications is - Winning the Deployment growing rapidly. According to a recent Metaswitch- Location: Strand 11 12:00pm – 4:00pm sponsored market research study, nearly two-thirds Expo / Lunch of SMBs will consider purchasing IP Communications Speaker: Location: Elite Hall B WWW.METASWITCH.COM in the next two years. In an increasingly competitive Steve Welham, Support Manager, Metaswitch
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1:00pm - 3:45pm 8:00am – 9:00am Security is a crucial but often overlooked part of Partner Presentations Breakfast network management. In this session we will discuss Location: Elite Hall A the financial impact of being hit by fraud, review the 1:00pm - 1:30pm most common ways that a network can be vulner- Polycom 9:00am – 10:30am able (these also happen to be the most overlooked Location: Strand 11 Detailed Roadmap Sessions by Metaswitch network operators), and review the best practice methods for preventing attacks. 1:45pm - 2:15pm In this session we will recap the detailed roadmap Panasonic for Hosted Business Services, TAS Infrastructure and Power Savings and the Network Transformation Location: Strand 11 Session Border Control. This session will have par- Business Case ticular focus on our Hosted PBX enhancements, and Location: Strand 11 1:45pm - 2:15pm we will be saving time for Q&A so please come with Edgewater your questions and your coffee. Speaker: Location: Strand 12 Joe Weeden, Senior Director of Network Transforma- Hosted Business Services tion, Metaswitch 2:30pm - 3:00pm Location: Empire Ballroom Telax Migrating away from TDM switches provides a huge Location: Strand 11 Speaker: opportunity to bring cost down within your network John Tucker, Senior Director of Business Services and reduce your carbon footprint. Find out how 2:30pm - 3:00pm Engineering, Metaswitch much you can save by replacing your legacy gear Yealink with Metaswitch and how it helps you justify the case Location: Strand 12 Network Transformation for transformation. Location: Empire Ballroom 3:15pm - 3:45pm Datatrend Speaker: WWW.METASWITCH.COM Track 2 Location: Strand 11 Joe Weeden, Senior Director of Network Transforma- tion, Metaswitch ACD: Integrated and Telax Hosted 3:15pm - 3:45pm Location: Strand 12 NetNumber Session Border Control Location: Strand 12 Location: Empire Ballroom Speaker: Jesse Lee, Senior SolutionWW Manager,W.METASWITCH.COM Metaswitch 4:00pm – 4:45pm Speaker: Metaswitch Support and User Group Update Mike Dell, Senior Director of SBC Products, Metaswitch With ever increasing options available to your business Location: Empire Ballroom customers, it is extremely important to understand how 10:30am – 11:00am you will address the needs of their customer contact WWSpeaker:W.METASWITCH.COM Break centers. In this session Jesse Lee will provide an over- Stuart Warwick, SVP Support, Metaswitch view of the contact center market segmentation and John Cole, TEC and Chair of the User Group Board 11:00am – 12:00pm the call center products available from Metaswitch. Topics to Take Away This session will begin with a presentation from Stuart Optimizing Your Website for Hosted PBX Warwick on how Metaswitch support is evolving to Location: Strand 12 WWW.METASWITCH.COM more fully meet the needs of customers and to tackle Track 1 the challenges of an expanding product range and a Speaker: changing customer demographic. John Cole, Chair of Open Source in Telcos Chris Carabello, Director of Marketing, Metaswitch the Metaswitch User Group Board, will talk about the Location: Strand 11 Board’s activities, future plans and appointments to the Many Hosted PBX providersWW acquireW.ME TaASWITCH.COM significant chunk Board. Finally, members of the Board will join Stuart for Speaker: of their subscriber base from inbound leads via their a Q&A session on key topics raised by customers. Dave Reekie, GM Security/Interconnect Business website. In this session we’ll discuss best practices for Unit, Metaswitch service providers to build winning websites and intro- 4:45pm – 5:15pm duce you to white label content and self-service tools WWMetaswitchW.METASWITCH.COM – The Company, Our Customers, Is Open Source the latest ‘secret sauce’ to reducing available from Metaswitch to enhance your inbound Your Future network costs? Can you really build a highly scalable, lead generation capabilities. Location: Empire Ballroom telco grade network on Open Source code? Is Open Source important to achieving the service innovation Deploying Instant Messaging with Accession Speakers: which is a key goal of NFV? All this and more will be Location: Strand 12 Gary Bolton, VP of Global Marketing, Adtran revealed in a lightning tour round the world of the Gary Testa, Global VP - Cloud & Service Providers, Open Source Telco. Speaker: Polycom John Tucker, Senior Director of Business Services Michael Toplisek, EVP Sales and How YOU Should Use NFV and the Cloud Engineering, Metaswitch Marketing, EarthLink Location: Strand 11 John Lazar, CEO, Metaswitch Instant Messaging can add a lot to business commu- Phil Harvey, Director, Corporate Communications, Speaker: nications. In this session we will discuss how Metas- Metaswitch Paul Drew, General Manager, Open Source Business witch has focused on making IM easy to deploy and Unit, Metaswitch easy to use in an enterprise context, from auto- 5:15pm – 5:30pm authentication to auto-populated contact lists. Closing Thoughts In this session we will cover some example use cases Location: Empire Ballroom for NFV and discuss some real life examples, with the Voice Quality on Wireless Networks goal of helping you to identify concrete ways you can Location: Strand 12 WWW.METASWITCH.COM Speaker: use NFV and the Cloud within your business. Some Steve Gleave, SVP Marketing, specific example use cases will include lab testing and Speaker: Metaswitch virtualized CPE function, e.g. firewall, enterprises SBC John Tucker, Senior Director of Business Services and link acceleration. Engineering, Metaswitch 7:00 – 11:00pm Party at Champions Square Security and Fraud: Why You Should Care In this session we will discussWWW the.ME challengesTASWITCH.COM of Location: Strand 11 delivering robust voice quality over fundamentally Thursday, May 15 unreliable networks, and describe the technologies Speakers: developed for Accession to be able to provide great 8:00am – 1:00pm Ryan Delgrosso, CTO, Phone Power quality voice despite the network. WWRWegistration.METASWITCH.COM Desk Opens Chris Jones, Customer Support Manager, Metaswitch Location: Elite Foyer
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Metaswitch Forum 2014 Keynote Speakers
Jason Silva Michael D. Toplisek Rob works collaboratively with the Watson Futurist and Host Executive Vice Presi- engineering, research, and development teams of National Geo- dent, Sales and Mar- across IBM. graphic’s “Brain keting Games” EarthLink Prior to joining the Watson Solutions team, Rob was Chief Architect for the SOA Foun- Tuesday, May 13 Tuesday, May 13 dation and member of the IBM Academy 9:30am – 10:15am 10:15am – 10:45am of Technology, Rob championed an open Technology: Acceler- Customer Success Story industry architectural definition of the prin- ating Possibilities – EarthLink ciples of business and IT alignment enabled by SOA and Business Process Optimiza- “Part Timothy Leary, part Ray Kurzweil, and Wednesday, May 14 tion, as well as ensuring IBM’s software and part Neo from ‘The Matrix’…” Host of Nat 4:45pm – 5:15pm services portfolio is architecturally grounded Geo’s Brain Games, which premiered to the Metaswitch – The Company, Our Custom- to enable for efficient SOA-based solutions. highest premiere ratings in National Geo- ers, Your Future This responsibility extended across the IBM graphic’s history, Jason Silva is an extraordi- software portfolio, including WebSphere, nary new breed of philosopher who meshes Michael D. Toplisek serves as EarthLink’s Ex- Rational, Tivoli, Lotus, and Information Man- philosophical wisdom of the ages with an ecutive Vice President of Sales and Marketing, agement offerings. infectious optimism for the future. Combin- where he leads the growth of the midmarket, ing intriguing insights and a mastery of digital enterprise, indirect and wholesale channels and Rob has 37 years of programming experi- filmmaking, Jason delivers “philosophical directs the product development and manage- ence and has worked with distributed, shots of espresso” which unravel the incred- ment functions that drive EarthLink’s go-to- object-oriented, component-based transac- ible possibilities the future has to offer the market strategy. tion monitors for the last 26 years, includ- human race. Called the “Timothy Leary of the ing SOMObject Server, Component Broker, WWViralW Video.METASWITCH.COM Age” by The Atlantic, Jason draws Before joining EarthLink in 2012, served as and the WebSphere Application Server. Rob from his experiences as a television personal- President of Concentric Cloud Solutions, a previously served as Chief Architect for the ity, a media artist, a filmmaker, and a techno- XO Communications Company, where he suc- WebSphere foundation with architectural philosopher to share his inspirational take on cessfully launched a high-growth IT Services responsibility for the WebSphere Application scientific and technological advancements. product strategy. Toplisek has more than 20 Server and the related products integrated on WWW.METASWITCH.COM Using his series of short videos, which play as years of progressive leadership experience that core runtime. “movie trailers for ideas,” Jason explores the in IT Infrastructure and the communications co-evolution of humans and technology and industry. In addition to launching the Cloud Shirley Bloomfield have garnered over 2 million views. Jason’s Solutions business for XO Communications, Chief Executive Officer WWrivetingW.ME on-stageTASWITCH.COM delivery style, and his hyper- Toplisek previously served as the company’s NTCA: The Rural enthusiastic insights on creativity, innovation, Chief Marketing Officer where he developed, Broadband technology, philosophy and the human condi- implemented and helped execute a growth Association tion are equally unique and mind-blowing. An strategy for the Business Service division. “Idea DJ” and a visual poet, Jason is above Wednesday,WWW.MET ASWITCH.COMMay 14 all, an optimist and a curator of ideas, inspira- Prior to XO, Toplisek served as Senior Vice Presi- 9:30am - 10:00am tion and awe. dent Global Enterprise and Collaboration and Smart Technologies for Regional Vice President of Business Services for Smart Rural Communities From 2005 to 2011, Venezuela-born Silva Global Crossing. He also held sales leadership was a presenter on Current TV, the Emmy- positions at Frontier Communications and MCI Shirley Bloomfield is chiefWW Wexecutive.METASWITCH.COM officer winning, independent cable network started Telecommunications. of NTCA-The Rural Broadband Association, by former U.S. Vice President Al Gore, where the premier association representing nearly he hosted, wrote and produced more than Rob High 900 independent, community-based tele- WW100W hours.METASWITCH.COM of original content. An active and CTO and IBM Fellow, communications companies that are leading prolific speaker, Jason has spoken at TEDG- Watson innovation in rural and small-town America. lobal, Google (three times), and keynoted Solutions, IBM Soft- Under Bloomfield’s leadership, in March 2013 events for Microsoft and IBM. He has also ware Group NTCA (previously the National Telecommu- created videos for GE, Samsung, Adobe IBM nications Cooperative Association) launched and Autodesk. He was a featured speaker at as a unified organization representing both The Economist Ideas Festival, The Festival Wednesday, May 14 commercial and cooperative telecommunica- of Dangerous Ideas, the DLD Conference in 8:45am – 9:30am tions providers, initiating a new era for rural Munich, The Singularity Summit, the PSFK Cognitive Computing - The telecommunications. Bloomfield is a veteran Conference, Mexico’s Ciudad De Las Ideas Brain on a Chip of the telecommunications industry, having and Seattle’s Interactive Conference. Jason served in a variety of leadership roles since 1985. In addition to her more than 20 years of hasWW Wbeen.ME TfeaturedASWITCH.COM in CBS News, The Atlantic, Rob High is an IBM Fellow, Vice President and The Economist, Vanity Fair, Forbes, Wired, Chief Technology Officer, Watson Solutions, service to NTCA, Bloomfield also served for a TED.com, IO9, Huffington Post, BigThink, and IBM Software Group. He has overall responsi- brief time as senior vice president of federal BrainPickings, among others and he was also bility to drive Watson Solutions technical strat- relations for Qwest and vice president of fed- featured as part of the Gap “Icons” campaign. egy and thought leadership. As a key member eral relations for Verizon. of the Watson Solutions Leadership team, WWW.METASWITCH.COM
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WWW.METASWITCH.COM Exhibitors
Diamond Sponsor Platinum Sponsor
ADTRAN, Inc. Polycom
ADTRAN enables your customers to access their world with a broad port- Polycom is the global leader in open standards-based unified communications folio of carrier and enterprise solutions designed to maximize bandwidth, and collaboration (UC&C) solutions for voice and video services. Polycom and while minimizing capital outlay. Whether your need is service provider ac- Metaswitch have joined forces to provide their network of service providers a cess solutions using IP/Ethernet architectures or CPE such as IP Business fully integrated UC experience. Open APIs that embrace a world full of soft- Gateways, Unified communications, IP PBX, virtualized WLAN or mobile ware and devices to meet customer needs and not lock them into proprietary data offload, ADTRAN has the perfect total voice solution. environments. Easy to install, manage and maintain, this joint solution provides a world class experience for enterprise communications.
Gold Sponsors
Edgewater Networks
Edgewater Networks has more than 10 years of experience in providing man- NETXUSA, Inc aged services platforms for the delivery of IP-based voice, video and data WWW.MEservices.TASWITCH.COM More than 4 million Edgewater ESBC sessions are currently de- Since 1984, NETXUSA has provided reliable sourcing, stocking and ployed by some of the largest service providers, including one of the two larg- industry leading professional services to more than 5,000 independent est U.S. carriers and three of the top five U.S. cable operators. The company telecommunications service providers and resellers. is developing a new patent-pending platform that employs recent advances in SDN and NFV to open new markets for service providers by allowing them to quickly and profitably deliver a new class of business services. WWW.METASWITCH.COM
Panasonic WWW.MEMitelTASWITCH.COM Business technology solutions from Panasonic empower customers in gov- ernment, healthcare, production, education and a wide variety of commercial Mitel® (NASDAQ: MITL) (TSX: MNW) is a global leader in business communica- enterprises to do their best work. tions that easily connect employees, partners and customers — anywhere, anytime and over any device, for the smallest business to the largest enterprise. Mitel offers customers maximum choice with one of the industry’s broadest portfolios and the best path to the cloud. With more than US$1 billion in annual WWW.METASWITCH.COM revenue, 60 million customers worldwide, and #1 market share in Western Eu- rope, Mitel is a clear market leader in business communications.
Silver Sponsors WWW.METASWITCH.COM
WWW.MECalixTASWITCH.COM LogiSense Corporation OneAccess Networks Calix is a leading global provider of broadband communications access systems and software. LogiSense’s flagship solution, EngageIP, boasts field-proven scale, features and Since 2001, OneAccess Networks has been a The Calix Unified Access portfolio allows service market leader for multi-service routers for man- providers to connect to their residential and functionality which address every aspect of network usage rating requirements; rating, aged services delivery to the SMB and enterprise. business subscribers and deploy virtually any Our worldwide customer base numbers more service over fiber- and copper-based network mediation, billing and customer self-care, enabling Service Providers to advance their than 160 service providers, where we focus on architectures. With more than 1200 custom- developing solutions that are aligned with their ers – whose networks serve over 100 million usage billing models, react quickly to market demands, challenge the status quo and roadmaps for cloud-based application delivery. subscriber lines in total – Calix is at the forefront As a result, we are recognized as a global leader of enabling the innovative ways that communica- position themselves to acquire new next- generation revenue streams. We’re assisting for multi-service router and gateway solutions. tions service providers deliver advanced broad- band services and value to their customers. a new breed of operator who views EngageIP Billing and Usage Rating as an important strategic component to their growth plans.
DaTECHNOLtatrOGIESend INC. Taking IT Beyond Telax
Datatrend Technologies Telax Hosted Call Center enables Metaswitch WWW.METASWITCH.COM service providers with advanced contact center Founded in 1987, Datatrend Technologies is an IT solutions for their customers including universal solutions provider dedicated to helping companies NetNumber ACD, IVR, queuing, recording, reports, real-time optimize their IT environments and enhance their display, call monitoring, WFM and more! business. Datatrend specializes in best-in-class NetNumber brings 14 years of experience deliver- data center consulting; server and storage solu- ing innovative signaling control solutions that en- tions; and network infrastructure services. By able carriers to accelerate implementation of new providing exceptional thought leadership and a services across multiple generations of networks, WWW.METASWITCH.COM customer-intimate approach, Datatrend has earned while dramatically simplifying the core network the respect of customers everywhere as a trusted and reducing operating costs. Today, we are the advisor on business and technology issues. Data- leading provider of converged signaling, routing Yealink and database services to the global communica- trend partners with Metaswitch to provide IBM Founded in 2001, Yealink is the Global Top 3 SIP WWW.MEserver/storageTASWITCH.COM infrastructure solutions designed tions industry. Phone Provider. Yealink focuses on VoIP products specifically for the Metaswitch platform. characterized by efficient cost-performance, easy installation and affordable prices.
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WWW.METASWITCH.COM Exhibitors
Algo Communication consolidate one of the most advanced Jenne, Inc. SIP Print Inc. Products Ltd. network alarm management system (C5) available along with its eTraffic/ Jenne Inc., is a leading value-added SIP PRINT delivers award-winning call Algo SIP endpoints simplify voice SBC (Perimeta) into a single solution distributor of business telephony, data, recording solutions for in-bound and out- paging, loud ringing, visual alerting, for alarms, reports and graphs. With audio and video conferencing, and bound phone calls for: specific users, train- notification, and security intercom for more than 300 customers and being security technology products for the ing, quality assurance, customer satisfac- premise or cloud. Turn obstacles into METASWITCH™ accredited, Cordell SMB and Enterprise markets. tion or legal compliance requirements. opportunities with Algo purpose-built continues to be a major technological devices, and ease the migration from partner. snom technology, inc. legacy phone systems to VoIP. Obihai Technology, Inc. CoreDial, LLC snom technology develops and manu- AudioCodes, Inc. Obihai is a Silicon Valley-based, Cali- factures VoIP telephones and related CoreDial’s SwitchConnex Software fornia corporation rooted in the follow- equipment based on the IETF open AudioCodes designs, develops and enables carriers to accelerate cloud ing technologies: Voice over IP, con- standard, SIP (Session Initiation Pro- sells advanced Voice over IP (VoIP) and communications adoption & revenue sumer and business-grade electronics tocol). snom customers benefit from converged VoIP and Data networking through empowering the channel to and communication systems, semicon- the interoperability and flexibility that products and applications to Service quickly and easily Sell, Deliver, Manage ductor and integrated circuit design, the snom telephones offer, including Providers and Enterprises. AudioCodes and Invoice for these services. audio and video DSP algorithm design, plug-and-play integration and universal products are deployed globally in high-yield + low-cost manufacturing, compatibility with any SIP-based tele- Broadband, Mobile, Cable, and Enter- Daitan Group global telecommunications compliance phony platform. In September 2011, prise networks. and mass-scale network deployment. the snom 300 and the snom 821 were Daitan Group is the consulting and de- the first SIP phones, which were offi- B-Lynk velopment partner-of-choice for com- OrecX cially tested and qualified as interoper- munication solution providers. Today able with Microsoft Lync by Microsoft. B-Lynk provides blended learning train- we continue to enable our customers OrecX provides open, scalable, and ing programs for Hosted UC Service to take advantage of new platforms full-featured call recording solutions SoTel Systems Providers globally. Services range from and technologies such as Clearwater for service providers, carriers, and SoTel Systems is a leading distribu- state-of-the-art custom eLearning IMS and WebRTC. enterprises that are easy to implement, tor for Metaswitch qualified phones, courses and instructor led classroom administer and operate. equipment, and service. We feature training to end-user. Dasan Networks USA, Inc. Aastra, Polycom, Snom and Yealink Overture phones. We are both a Metaswitch Bandwidth Dasan Networks manufactures prod- customer and supplier of solutions. ucts and solutions that service the Overture provides Carrier Ethernet Bandwidth is among the nation’s larg- following markets: Fiber to the Home/ solutions along with a complete NFV Telefield est and fastest-growing communication Business/MDU, Layer 2/3 Switching management and orchestration solu- technology companies. Bandwidth and Routing, Carrier Ethernet, Mobile tion for the service provider metro Telefield is a leading manufacturer of provides a full range of communications Backhaul and Triple Play Services. service edge portion of the network. VoIP phones, offering a complete lineup services, including voice origination, ter- Overture has successfully integrated of products, including IP-DECT cordless WWminationW.ME andTASWITCH.COM toll free; a full suite of 9-1-1 DuVoice Corp Metaswitch virtual network functions phones and an Android phone that sup- services; SMS solutions. Founded in to create fully orchestrated virtual IMS ports vertical market-oriented applications. 1999, and a certified CLEC in 49 states. DuVoice Corporation provides software (Clearwater) and virtual SBC (Perime- for the hospitality market including ta) solutions. TeleSphere Software Carrier Management guest and staff messaging, wake up calls and a property management inter- Re-invent Telecom TeleSphere Software,WWW.ME Inc.T ASWITCH.COMis a leading Systems, Inc. (NAMS Firefly) face to the Metaswitch. nationwide telecommunications billing Re-invent Telecom is a premier whole- software, professional services and SaaS The NAMS collection and OSS solu- ESNA Technologies sale provider of cloud-based IP PBX provider offering carrier access billing ser- tions provides innovative solutions for and Hosted VoIP services sold through vices (CABS), billing mediation, wholesale legacy and next-generation wireline ESNA is a global leader in cloud- WWW.METASWITCH.COM our network of strategic partners. Via billing to the ILEC, CLEC, tandem, and and wireless networks. The NAMS enabled communication and col- Re-invent’s Carrier Professional Services, cable telephony industries. Our solution systems assist in streamlining network laboration solutions. Esna’s solutions ILECs and CLECs can leverage our ex- line-up now includes an innovative circuit performance, revenue maximization, allow people to communicate anytime, cellence in Metaswitch management and management platform that increases capacity planning and increased cus- anywhere by integrating real-time com- service provisioning to lower operating special circuit ROI and optimizes the ASR tomer care. munications inside the cloud, SaaS costs and improve service delivery. workflow process. and social applications they use daily, WWW.METASWITCH.COM Citel Technologies, Inc. like email and CRM. Revolabs T-Metrics, Inc.
Citel’s Portico™ TVA™ enables com- Grandstream Networks Revolabs is the premier provider of IP T-Metrics Inc. delivers advanced Cloud panies to migrate to MetaSwitch by le- and USB conference phones for unified and Premise based multimedia contact veraging their existing wiring infrastruc- Founded in 2002, Grandstream Net- communications. The award-winning centers, PC Consoles,WWW.ME andTASWITCH.COM TOPS ap- ture. Existing legacy phones, analog, works is the leading manufacturer of IP FLX2 wireless, UC 500 USB and UC plications. Voice, video, chat, SMS, digital and Centrex, are converted to voice/video telephony and video surveil- 1000 IP conference phones will be and social media are combined for SIP endpoints simplifying VoIP migra- lance solutions. Grandstream serves showcased at the event. truly unified communications that meet tion. The existing PBX can be removed the SMB and consumer markets with today’s business demands. reducing maintenance costs while fully innovative products that lower com- WWW.METASWITCH.COM Ritalia Funding benefiting in a timely and cost effective munication costs, increase security pro- TransNexus manner from introducing VoIP. tection, and enhance productivity. Our Ritalia Funding provides leasing/finan- open standard SIP-based products offer cial to companies without personal TransNexus provides software for Dy- Conklin-Intracom broad interoperability in the industry, guarantee for large tickets transactions. namic Least Cost and Quality of Service unrivaled features, flexibility, and price- We have worked with Metaswitch and Routing, Number Portability Correction, Conklin-Intracom delivers and Excep- performance competitiveness. their customers for over one year. Fraud Control, Traffic Reporting and tional IPTV experience. Specializing in Alarms, and Wholesale Billing. advanced middleware, conditional access Innovative Systems ScanSource and encryption for linear and on-demand Walker and Associates TV services to set-top-boxes. Watch your Innovative Systems provides voice, vid- ScanSource Communications is a favorite shows anywhere! Access con- eo and OSS/BSS telecommunications value-added distributor of total com- Walker and Associates is the premier tent, including Live TV, VoD and DVR from services with over 1200 systems in munications solutions, including video distributor of leading edge network any computer, tablet or smartphone. service. The APMAX delivers enhanced and audio conferencing products; products, redefining excellence WWW.METASWITCH.COM voice and IPTV Middleware, Monitoring telephony solutions, including Voice through custom network deployment Cordell, Inc. and Streaming solutions. The eLation over IP (VoIP); and computer telephony kits, EF&I, integration, and unsur- OSS/BSS, provides billing, financials building blocks. passed customer service. We service Cordell begins its 35th year (1979- and staking/ mapping solutions for more than 1200 service providers, in- 2014) by announcing its accredita- wireline, wireless, IPTV and CATV com- cluding independent carriers, competi- tion and partnership with METAS- panies. Contact # 605-995-6120 or tive service providers, wireless service WITCH™. Offering its new VM visit www.innovsys.com providers, utilityWW andW.ME government.TASWITCH.COM Ware based systems, Cordell can
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WWW.METASWITCH.COM EXPO MAP
BOOTH COMPANY SPONSOR BOOTH COMPANY SPONSOR BOOTH COMPANY SPONSOR
115 Metaswitch Metaswitch 329 Algo Exhibitor 301 Metaswitch Exhibitor 123 Metaswitch Metaswitch 421 AudioCodes Exhibitor User Group 414 Metaswitch Metaswitch 229 B-Lynk, Inc. Exhibitor 126 Obihai Exhibitor Technology, 422 Metaswitch Metaswitch 423 Bandwidth Exhibitor Inc. 205 ADTRAN Diamond 415 Carrier Exhibitor 118 OrecX Exhibitor 215 Polycom Platinum Management Systems 122 Overture Exhibitor 300 Edgewater Gold (NAMS Firefl y) 112 Re-Invent Exhibitor 200/202 Mitel Gold 330 Citel Exhbitor Telecom 315 NETXUSA Gold Technologies 116 Revolabs Exhibitor 321 Panasonic Gold 220B Conklin Exhibitor 110 Ritalia Funding Exhibitor Intracom 400 Calix Silver 425 ScanSource Exhibitor 114 CoreDial Exhibitor 204 Datatrend Silver 117 SIP Print Inc. Exhibitor 124 Dasan Exhibitor 300 LogiSense Silver 409 snom Exhibitor Corporation 120 DuVoice Exhibitor technology 206 NetNumber Silver 208 Cordell Exhibitor 220 SoTel Systems Exhibitor 303 OneAccess Silver 228 Daitan Group Exhibitor 121 T-Metrics Exhibitor Networks 128 ESNA Exhibitor 328 Telefi eld North Exhibitor America 416 Telax Silver 413 Grandstream Exhibitor Networks 411 TeleSphere Exhibitor 201 Yealink Silver 419 Innovative Exhibitor Software Systems 407 TransNexus Exhibitor 420 Jenne, Inc. Exhibitor 129 Walker and Exhibitor Associates
110 112 114 116 118 120 122 124 126 128
115 117 121 123 129
200 202 204 206 208 214 220 220B 228
230 ENTRANCE
229 201 205 215 328 300
330 301
329 303 315 321
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WWW.METASWITCH.COM 407 409 411 413 415 419 421 423 425
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WWW.METASWITCH.COM FLOORPLAN STAIRCASE STAIRCASE ESCALATORS ESCALATORS ROOM Strand 11/12 Strand 10/11/12/13 Bolden 3 Strand 14 ELEVATORS MAIN ENTRANCE ELEVATORS EMPIRE FOYER FRONT DESK THE EMPIRE BALLROOM FEDEX RESTROOM Partner Presentations Sessions Breakout Room Press Room Board User Group SESSION STARBUCKS ELEVATORS ELEVATORS RESTROOM RESTROOM 3 STAIRS TO 1ST STAIRS ELEVATORS BOLDEN ELITE FOYER 1 FOYER STRAND 13 ROOM Strand 12 Foyer Empire Elite Hall A Ballroom Empire Elite Hall B 14 ELITE A 2 12 3 6 RESTROOM 4 7 5 8 11 9 STRAND 10 ELITE B
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WWSESSION W.ME Pre-conference TASWITCH.COM Reception Welcome Breakfast General Sessions Expo and Lunch 1ST FLOOR 2ND FLOOR
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WWW.METASWITCH.COM Socialize at Metaswitch Forum 2014
We have three special social events planned for Metaswitch Forum 2014 attendees. Please show your support and attend these and, of course, have some fun on your own, too. After all, you’re staying in the city that invented jazz, poker and cocktails, in addition to being the first place in the U.S. to host a live opera performance.
You will have fun here. You almost can’t help it.
Monday, May 12 6:00 p.m. – 9:00 p.m. Welcome Reception Come join Metaswitch Forum attendees at the Hyatt Regency New Orleans Empire Ballroom Foyer for drinks and heavy hors d’oeuvres as we get ready to kick off the big show. WWW.METASWITCH.COM Tuesday, May 13 9:00 p.m. – 11:00 p.m. Quiz Night at Bourbon Heat WWW.METASWITCH.COM A U.K. favorite comes to the French Quarter as Steve Gleave hosts Metaswitch Quiz Night at Bourbon Heat located at 711 WWW.MEBourbonTASWITCH.COM Street, the site of the historic Tricou House. Please do holler if you see Penelope’s ghost.
Wednesday, May 14 WWW.METASWITCH.COM 7:00 p.m. – 11:00 p.m. Party at Champions Square Join us in the new winner’s circle, just outside the Mercedes- Benz Superdome, for a gathering that will feature live music, WWW.METASWITCH.COM a buffet dinner and plenty of drinks, dancing and surprises!
WWW.MERTemember:ASWITCH.COM To be identified as a member of the Metaswitch community, we request that all attendees wear their conference badge to all sessions and social functions.
Wondering where to share your snapshots (and see everyone else’s pics and party reports)?
For Metaswitch Forum 2014, please use the hashtag #mforum14 on Twitter, Facebook, Google Plus, Instagram and other social networks.
Here are Metaswitch’s official (and most active) social media accounts: WWW.METASWITCH.COM Twitter: https://twitter.com/metaswitch (@metaswitch) Facebook: http://www.facebook.com/metaswitch Google Plus: https://plus.google.com/+Metaswitch WWW.METASWITCH.COM We’ll be posting Forum photos on Flickr, too. To follow along, visit:
WWW.MEhttp://www.flickr.com/photos/metaswitchTASWITCH.COM
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WWW.METASWITCH.COM THE METASWITCH NEURON INITIATIVE INTELLIGENT VIRTUALIZATION
THE METASWITCH NEURON INITIATIVE IS A SYSTEMATIC AND REALISTIC APPROACH TO RAPIDLY VIRTUALIZING NETWORK FUNCTIONS TOGETHER WITH A REVOLUTIONARY METHOD FOR DELIVERING THE HYPER-SCALE WWW.METASWITCH.COM/NFV DISTRIBUTED CLOUD FABRICS REQUIRED FOR NFV INFRASTRUCTURE (NFVI).
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