Island Hopping Indonesia Audley Group Tour 5th October 2012

Sunrise over Mount Bromo, Java

We are proud to have received a number of awards over recent years. We have been the Daily Telegraph Ultra Travel Best Small Tour Operator winner and runner-up in the last three years and have been in the top five of the Guardian and Observer’s Best Small Tour Operator award for the past five years as well as featuring in Wanderlust magazine’s Top Tour Operators for the past nine years. The readers of Condé Nast Traveller magazine have also voted us their Favourite Specialist Tour Operator and we were included in the Sunday Times Travel Magazine’s 2011 Value for Money Awards.

These awards are widely recognised as being the most respected in the travel industry as they are professional surveys of the publications’ readerships. With over 500 tour operators for you to choose from in the UK alone, we hope you find these awards are an additional reassurance of the quality of service you can expect from Audley.

Contents

Introduction, meet our specialists, climate ______4 Flights and visas 5 Day by day summary of travel arrangements ______6 Quotation 8 Tour Information ______9 Why travel with us? ______10 Photographs of the region ______12 Itinerary in detail ______14 Accommodation information ______28 General information ______33 Terms and conditions ______36 Booking form ______back page

Borobudur, Java

An introduction to our Island Hopping Our Indonesia group tour specialists Indonesia group tour Sarah Howard With years of experience operating in Indonesia, we 01993 838 119 have designed this tour to take in some of our favourite sarah.howard:@audleytravel.com places from over the years. Indonesia is so vast that even visiting the four main places this tour takes in, you will Jack Tydeman still travel some 1,200+ miles once in the country! 01993 838 118 [email protected] You will start with a visit to Yogyakarta in central Java, the cultural heart of the island. Visit the Sultan's Sarah and Jack have both been with Audley for over five Palace before escaping the city with a gentle cycle ride years and are incredibly knowledgeable about travel in down through small villages surrounded by paddy fields Indonesia. They have both encountered orang-utan in and arrive at the gates of the ancient Hindu temple Kalimantan, visited Borobudur and Mount Bromo at complex of Prambanan on your bike. Move on to sunrise; and travelled through the island of Bali on Borobudur, the largest Buddhist relic in the word, where numerous occasions. you will see the sunrise from this 8th century monument. For anyone keen to add on more time in Indonesia post Sure to be a highlight is Tanjung Puting National Park in tour, you are in very good hands as they have also been southern Kalimantan, home to over 5,000 wild orang- to more far flung islands including the jungles of Sumatra, utan and numerous other animals. You will spend three funeral ceremonies and diving in Sulawesi, and tracking days exploring here, making your way through the down the prehistoric Komodo Dragon on Flores. narrow backwaters under the rainforest canopy. Climate Moving on to eastern Java you will visit the spice markets

and mosques of Surabaya, wide leafy boulevards and Indonesia straddles the equator and thus has the benefit Dutch architecture of Malang and the awe-inspiring vista of warm weather year round. October is the tail end of of Mount Bromo's smoking volcanic crater at dawn. the dry season and you will hopefully only see a few

showers in the day and hear the odd thunderstorm at Flying on to Bali you will end the trip in the beautiful night. As a topical rainforest, Tanjung Puting does town of Ubud, known for art, music, architecture and generally see a little more rainfall and generally speaking dance. Explore the quieter north of the island from here, in Indonesia, the further east you go the longer the dry including the stunning Lake Bratan. season lasts.

4 Meet our specialists Flights & visas

Flights Singapore Singapore Airlines are considered to be one of the best airlines in the sky. Their economy class recently Airlines took first place in the Guardian and Observer Travel Awards 2011. You can enjoy a 32” seat pitch and 1,000 on demand entertainment options are available on KrisWorld, presented on a 10.6-inch personal screen with the highest resolution in the sky, and the largest in its class. In business class their seats offer unrivalled comfort with angled lie flat seats or fully flat seats (depending on the aircraft). In suite class you have the ultimate flight experience with a private cabin.

If you need to fly with a different carrier for any reason (eg airmiles, preference, route) we can arrange alternative flights for you. We can also operate the trip without international flights if you prefer.

Domestic flights It is worth being aware that flights within Indonesia often do not follow their schedules leading to delays on the ground. In a worst case scenario amendments to the airline and route you are travelling will be necessary. Our representatives will be there to assist you if you encounter any of these problems as they are best placed to help you at the time.

For domestic flights in Indonesia, Audley will always endeavour to use EU approved airlines - Garuda Airlines, Mandala Airlines, Airfast and Ekspres Transportasi Antarbenua (operating as PremiAir), Metro Batavia and Indonesia Air Asia - where appropriate as all other airlines in the country are subject to an EU operating ban.

Many of the non EU approved airlines have in fact passed the strict safety requirements of neighbouring countries they fly to including Singapore, Australia and Japan and the operating ban only prevents them from flying in to EU airspace, of which none of these airlines have ever had routes. On this tour you will fly from Java to Kalimantan on a non EU approved airline as none of the airlines listed above fly this route. We recommend you read current FCO advice and ensure you are comfortable with this. Please check your travel insurance for validity if flying on these routes - Campbell Irvine Insurance Brokers are happy to provide coverage starting from £99pp for an annual multi-trip policy.

Your specialist will send you an email on booking that states that we have given you this information and we need you to reply to this in order for us to process your booking. Please feel free to ask your specialist any questions as they are well versed with the situation.

Visas Indonesia UK citizens can obtain a 30 day visa on arrival for US$25 per person. All other nationalities should check with the Indonesian Embassy. As with most countries your passport must be valid for six months after the date of departure from Indonesia (this is strictly enforced), you may also need one unstamped double page free in your passport. If you are staying longer than 30 days in Indonesia it is possible for us to arrange a visa in advance for you - please speak to your specialist for more details.

Important Note: We cannot under any circumstances guarantee that your visa application for any country will be accepted. However, in our experience refusals are extremely rare. Visa information is given in good faith and is accurate to the best of our knowledge.

Flights & visas 5 Day by day summary

1 Friday 05 Take an overnight flight from London to Singapore with Overnight on aircraft October 2012 Singapore Airlines.

2 Saturday 06 In Singapore you will connect on to your short flight to Solo Phoenix Hotel, Yogyakarta October 2012 in central Java. 1 x Superior room – (L, D)

You have a 90 minute transfer to your hotel in Jogja where you have lunch at the hotel included and a welcome dinner at a local restaurant.

3 Sunday 07 Enjoy a city tour of Jogja this morning, the highlight being the Phoenix Hotel, Yogyakarta October 2012 chance to explore the Kraton. 1 x Superior Room – (B, L, D)

This evening you will see the famous Ramayana ballet. Hopefully performed with a backdrop of Prambanan temple.

4 Monday 08 Head up to the foothills of Mount Merapi today where you Saraswati Borobudur, October 2012 will see the lava fields that tore through the village of Yogyakarta Kaliadem. You will then take a gentle bike ride down the 1 x Standard room – (B, L) slopes of the mountain, past small villages, beautiful paddy fields and unearthed temple ruins. Arrive at the temples of Candi Plaosan and Prambanan for a tour of these ancient sites.

You will be taken over to your hotel near Borobudur this afternoon will probably have an early night ahead of your sunrise excursion tomorrow.

5 Tuesday 09 Wake up before dawn for the short walk to Borobudur Saraswati Borobudur, October 2012 where you can find yourself a quiet spot on the relic to Yogyakarta simple enjoy the moment. You will then be taken on a guided 1 x Standard room – (B) tour of the relic and learn more about the detailed carvings. After Borobudur you will go to the village of Candijero for a short tour.

6 Wednesday 10 Another early start as you drive to the north coast for your Rimba Lodge, Tanjung Puting October 2012 flight to Kalimantan. Flights times are notoriously unreliable 1 x Diamond room – (B, L, D) so please make sure you bring a book!

You will be met by your team in Kalimantan and taken the short distance to your boat for the journey in to the rainforest and Tanjung Puting National Park.

7 Thursday 11 You will spend the day surrounded by the flora and fauna of Rimba Lodge, Tanjung Puting October 2012 Tanjung Puting and will have the chance to see orang-utan at 1 x Diamond room – (B, L, D) the famous Camp Leakey.

8 Friday 12 Spend another the day exploring the jungle on the look out Rimba Lodge, Tanjung Puting October 2012 for orang-utan! 1 x Diamond room – (B, L, D)

9 Saturday 13 Retrace your steps back to the airport for the flight to Majapahit Hotel, Surabaya October 2012 eastern Java, once again the flight times are very unreliable. 1 x Garden terrace room – (B)

You have a short transfer to your beautiful hotel in Surabaya where you can enjoy more luxurious surroundings following your time in the rainforest.

10 Sunday 14 Take a half day city tour of Surabaya tour, visiting the spice Majapahit Hotel, Surabaya October 2012 markets and mosques of Indonesia's second largest city. 1 x Garden terrace room – (B, Lunch is included today. L)

6 Day by day summary of your travel arrangements Day by day summary

11 Monday 15 Take an overland transfer south to the mountains of the Bromo Cottages, Mount Bromo October 2012 Tengger massif, home to several huge volcanic peaks. An 1 x Superior room – (B, D) early evening group dinner ahead of tomorrow.

12 Tuesday 16 Rise pre dawn for the transfer in the dark up to the Tugu Malang October 2012 viewpoint where you will see the sunrise over Mount Bromo 1 x Superior deluxe room (B, - one of the most breathtaking sights in Southeast Asia. D)

You will travel back down the mountains to the Dutch influenced town of Malang where you have the rest of the day free before a group dinner.

13 Wednesday 17 After a free morning to recover from yesterday’s early start, Tjampuhan Hotel, Ubud October 2012 you will take a short flight over to Bali. 1 x Raja room – (B)

You will be met by your Bali team and taken to your hotel in Ubud, a journey of around 90 minutes.

14 Thursday 18 You will head out on a tour of the town and surrounding Tjampuhan Hotel, Ubud October 2012 villages today. You have lunch in a local restaurant included. 1 x Raja room – (B, L)

15 Friday 19 Take a trip up to the iconic lake temple Pura Ulun Danu Tjampuhan Hotel, Ubud October 2012 Bratan this morning. As you come back to Ubud you will stop 1 x Raja room – (B, L, D) at Jatiluwih rice terraces, some of the most stunning in Bali, and also visit Pura Batukaru temple.

This evening you have a farewell dinner and Kecak dance performance.

16 Saturday 20 You will be taken back to the airport for your flight to Overnight on aircraft (B) October 2012 Singapore and then on to London overnight.

17 Sunday 21 Arrive in to Heathrow at 5.55am. October 2012

B = Breakfast L = Lunch D = Dinner

Day by day summary of your travel arrangements 7 Quotation

Arrangements as specified per person (based on two sharing) £3,940

Please note the following supplements and/or upgrade options per person: Single supplement £775

Per person deposit required to confirm these arrangements £1,500

Optional carbon off-setting for your flights per person £15 (see General Information section for further details)

The deposit required is detailed above. In most cases the deposit is 15% of the total cost or £200 per person (whichever is the greater), however in this instance a larger deposit is required as we need to pay for the flights with Singapore Airlines in full at time of booking. Please refer to the Terms and Conditions section at the back of this booklet. Please note if you confirm your booking within 60 days of your departure date full payment is required at the time of booking.

How to book Included in the price If you have any questions regarding the tour or would like to • International long-haul flights as specified in the itinerary hold a no obligation option for a place on the tour, please feel with UK airport taxes. free to contact Jack or Sarah on 01993 838 110 and they will be • All short-haul flights as specified in the itinerary. delighted to assist you. To confirm an option, please send us a • Full-time services of an experienced local guide in each area completed booking form and the deposit specified above, plus • Sightseeing and entrance fees. any applicable visa charge. The deposit can be paid by cheque, • Private minibus transfers where specified. bank transfer or credit / debit card. Please make cheques • All boat journeys and excursions. payable to Audley Travel. • Twin share accommodation as specified.

• All meals specified. These will be a mix of hotels, local Payment by credit card restaurants and picnic buffets. Please note that we do not charge a fee on deposit payments by credit card, except when a deposit is more than 15%. In this Not included in the price situation a charge will apply. Credit card fees are detailed on the • Local airport departure taxes in Indonesia - payable locally booking form. We charge a credit card fee due to the high fees on each departure (around £2 for domestic flights and £12 charged to tour operators by the credit card companies. We for your international departure from Bali). have chosen to make this transparent rather than including it • Visa. within the trip price. You may therefore wish to pay the balance • by bank transfer, debit card or personal cheque. Travel insurance. • Items of a personal nature such as laundry, drinks, etc. • Visas Tips for your guide and driver (discretionary). • UK citizens visiting Indonesia require a visa. This is best Any camera or video fees at any sites. obtained on arrival where you pay US$25 for a 30 day tourist visa. Other nationalities will need to check the current visa situation. Please ensure you have at least six months remaining on your passport from the time you depart Indonesia and that you have a free double page.

8 Quotation Tour Information

Group size : The group size is kept to a maximum of 16, this ensures that the trip is a more personal experience and that you can always hear and speak to your guides. The small group size also ensures that your experience of a particular sight is not marred by presence of too many people.

Local guides : An experienced English-speaking local guide will meet you on arrival in Solo. You will have a local guide for each area you travel to. Our local guides are carefully selected Klotok boat in Tanjung Puting, Kalimantan for their in-depth knowledge, interpretation, and ability to manage Activity level – Low large groups as well as their skills as The vast majority of this trip does not charming hosts. require any significant level of physical Women with offerings, Bali fitness or agility. However, there are a

Extending your trip : You have the few elements which involve getting in Home truths : We aim to provide option to extend your trip in Indonesia. and out of boats or walking on rough accurate and detailed information and Maybe a few days relaxing by the beach unsurfaced paths and so a certain to make you aware of the less positive in Bali or nearby Lombok, discovering a degree of physical dexterity will be aspects of the journey you are nearby region such as Komodo Island required. An experienced guide will be undertaking, some facts you should be on a short tour or for the more on hand to help anyone should they aware of are outlined below: adventurous heading to Sulawesi for need it. Some excursions also involve

the unique funeral rituals. You may also an option to climb steps or paths Money : Indonesian Rupiah (Rp) is choose to break the journey to and which may be steep, loose and/or wet widely available in the UK and is the from Indonesia with a stop over in underfoot. You should also be aware only currency used in Indonesia (with Singapore. On any extension, you will and prepared for the following on this the exception of your visa on arrival). be looked after by our carefully trip: You can take up to Rp 5,000,000 in to selected local agent. the country without declaring it and as * High altitude – Mount Bromo sits at long as you are sensible with keeping it Health & Fitness Requirements : around 2,300m and some warm in hotel safes or locked in your luggage To ensure that all participants get the clothing is needed (hat, gloves, jumper then we would suggest this limit is best most out of the tour, it is important and trousers suggested – you can layer used. ATMs are unreliable and have that you are fully aware of the level of up as needed). small limits for withdrawals; you can activity and fitness and medical health * In Kalimantan a certain level of obtain money from hotels on your card required to successfully complete this dexterity is required for boarding the but they also normally have small limits; itinerary. Please read this dossier klotok boats. Please also be aware that banks have irregular hours and the carefully prior to confirming your place during the day, the bathroom facilities process of changing money is time on the tour, and having established the on board are very basic. consuming. Some restaurants and shops facts, it is your responsibility to contact * Some of the roads in Indonesia are will take card but not all. All hotels you us with any concerns regarding poorly maintained making some staying do take all major credit cards. individual levels of fitness, health or journeys quite bumpy.

ability. Please be aware that our tour *It may on occasion be necessary to Single Travellers : We especially carry your own luggage through welcome single travellers on our tours. leaders have the right to exclude customers from the tour if they feel airports or from the vehicles to hotels You have two options, you can choose and vice versa. to share a room with another single they are not sufficiently fit, healthy or able to complete the tour without traveller on the tour and pay the Expenses : Most costs are covered on standard tour price or you can choose affecting its safety, comfort or smooth progress. If you would like to discuss this trip and you are only likely to need to guarantee sole occupancy of a room, extra spending money for laundry, tips, in which case a supplement is payable. any of these issues further please call us on 01993 838 110 to discuss in drinks and a handful of meals that are not already included. We will provide Dining : All meals indicated will be more detail. tipping guidelines in your final itinerary taken as a group. Some will be in pre travel. Wine will perhaps be your hotels, some local restaurants and in biggest expense as it is taxed at over Kalimantan all lunches will be buffets on 400% in Indonesia. In Tanjung Puting board the boat. Facilities in local alcohol is not available as this is a dry restaurants are basic so be prepared. area of the country. Tour Information 9 Why travel with us?

Quality service when you are travelling We take a good deal of care when choosing our travel partners overseas, taking into account their quality of service, guides and vehicles. We have built up many long-standing relationships, ensuring that they deliver the level of service demanded by Detailed travel documents Audley clients. Our local guides and drivers, where appropriate, are the Approximately two to three weeks people you will meet. In many cases we before you travel we will send you all know them personally, in all cases we your travel documents presented in a ensure that they are of the highest convenient travel organiser. As well as calibre. They are there to do much your full itinerary and air tickets, there The New Mill, our offices on the outskirts of more than show you specific sights and will also be additional information such Witney in west Oxfordshire provide factual information. They will as recommended restaurants and be able to tell you about local life, practical tips. A few days before you Reputation and quality culture, cuisines and customs; and, travel your specialist will call you to Well over 80% of our clients have where applicable, act as translator. In have a final talk through your itinerary travelled with us in the past or have certain parts of the world a specialist and answer any last minute questions had Audley recommended to them. guide is more appropriate, for example, you may have. When you book with us you are a wildlife expert. assured of quality arrangements if only for the fact that we simply cannot afford to risk our excellent reputation. Our service has been recognised by the readers of well-known publications Responsible travel including the Guardian & Observer, the We have a firm commitment to Daily Telegraph and Wanderlust minimising the environmental and magazine, where we have consistently social impact of travel, and strive to featured in their ‘best tour operator’ ensure that a visit from an Audley awards for a number of years. client has a positive effect on the destination. We have a Personal service firm commitment to the principles of We are committed to offering you a ‘responsible travel’ and have been very personal service, with all your First class guides awarded AITO 5 star status (the arrangements being handled by one highest achievable) for our policies and country specialist. They will remain A smooth journey practises. We continue to work with your one point of contact and will take We have procedures in place for AITO, and a number of other bodies, responsibility for the smooth operation dealing quickly and efficiently with to improve our policies. For more of your trip. They are supported by a mishaps from minor flight time details please refer to our website team of specialists for that region and a alterations to more fundamental (www.audleytravel.com/rt) where you professional administration and changes. If problems do occur we will will find details of our responsible management team. rapidly rearrange your itinerary to travel policy and also our Travellers’ make best use of your time given the Code. If you are particularly interested From the moment you contact us, we changed circumstances, not simply in these issues, your country specialist are here to answer your questions cancel part of your trip or leave you will be able to tell you more. accurately and honestly, be they about sitting in an airport waiting for hours specific arrangements or any more for a rescheduled flight. Importantly, in Legal liability general queries you may have. We are these situations we will do everything We are a UK company and hence must experienced travellers with a thorough possible to minimise any extra costs fully comply with English law. When and in-depth knowledge of our involved – in the vast majority of cases booking with us you can rest assured specialist destinations, and the benefit no extra charges will be made. If a that your arrangements are carefully of this experience is yours throughout. problem does occur while you are planned as we have a reputation to When we do not know the answer to travelling you can contact us on our 24 maintain and are legally liable for any a question we will endeavour to find hour number. We will do everything in omissions or negligent acts. You may out and get back to you as soon as our power to rectify the problem not find you have this level of possible. immediately rather than allow it to reassurance if you make your own spoil your trip. travel arrangements independently.

[ 10 Why travel with us?

Top: Prambanan, Java Left: Sunset at low tide, Bali Lower left: Crocodile River, Kalimantan

12 Photographs of the region

Top: Pura Ulun Danu Bratan, Bali Left: Local guide at Mount Bromo, Java Right: Traditional dance performance, Bali

Photographs of the region 13 Island Hopping Indonesia : Group Tour

Friday London Terminal: 3 to Singapore 05 October, 2012 Singapore Airlines - Flight No: SQ317 - Dep: 11:30 - Arr: 07:20 - (next day); Class: Economy class; Non-stop flight

Saturday Singapore Terminal: 2 to Solo 06 October, 2012 Silk Air - Flight No: MI116 - Dep: 10:40 - Arr: 11:50 - (same day); Class: Economy class; Non-stop flight

Phoenix Hotel, Yogyakarta Solo to Yogyakarta group transfer

On arrival at Adi Sumarmo airport in Solo you will need to make your way to the visa booth to obtain your 30 day visa. This costs US$25 and is best paid in US$ (as you will pay more if you use Rupiah). You need only present your passport (ensuring it has at least six months duration from when you leave Indonesia). Occasionally you will be asked for your flight e-ticket showing you will be leaving the country.

Once you have collected your luggage you need to follow the exit signs to where your tour guide will be waiting for you with an Audley sign. Once the group has all convened you will set off for your hotel in central Yogyakarta - a journey of around 90 minutes. Rice fields, Java Java introduction

Java is a study in contrasts: traditional and modern; rich and poor; spiritual and worldly stand side by side on this bustling island that is home to over 130 million people. In fact almost two thirds of Indonesia's population live here on an island that covers just 7% of the country's total land mass. No wonder that the traffic jams can be so solid that, for many, they've become home. Many cities have the look of a modern metropolis but still have patches of sugar cane, water is sold by the can and most of the hotels have experienced some sort of scandal or revolution, or a visit from Charlie Chaplin or Joseph Conrad. The temples and volcanos are some of the most spectacular you will see and away from the cities the horizon is always pimpled with mountains and you are never far from the rice, which glows like green fire. Yogyakarta introduction

The city, which is usually referred to as ‘Jogja’, is the most popular destination for those travelling in Java and is a convenient base for exploring the surrounding area including the ancient relics of Borobudur and Prambanan. Jogja is known as the cultural capital of Java and as such has a multitude of worthwhile places to visit, most of which are conveniently found in the walled Kraton in the old town. Hotel lunch at the Phoenix group lunch

Once you have checked in to the Phoenix and freshened up you can enjoy a welcome lunch at the hotel. Dinner at a local restaurant group dinner

After you have freshened up and perhaps had a bit of a siesta, spa treatment or dip in the pool, you will meet up to head out for a welcome dinner at one of our favourite local restaurants. Here you will have chance to meet the group and discuss the arrangements for your time in Jogja.

14 Itinerary in detail Island Hopping Indonesia : Group Tour

Sunday Morning city tour of the old town 07 October, 2012 group excursion with lunch in a local restaurant

The tour gives you an opportunity to see some of the cultural sights that Jogja's old Phoenix Hotel, town is famous for. You will spend most of your time at the kraton (the Palace of Yogyakarta the Sultans), still the hub of traditional life and the centre of the old town. The kraton was built by Prince Mangkubumi in 1755 who the following year changed his name to Sultan Hamengkubuwono (the Universe on the Lap of the King). The walled city of the kraton is home to around 25,000 people with over 1,000 of these serving the Sultan. In the centre of the kraton you will find the Bangsal Kencana (Golden Pavilion) which is an excellent example of the grand elegance that typified Javanese architecture during this period.

Near to the kraton you will find the Taman Sari complex, also know as the water castle (or the old Dutch name of waterkasteel). This once served as a pleasure park of pools for the sultan and his cohorts and was completed in 1765. Although most the site lies damaged from war and earthquake, the bathing pools have been restored. Next door to the Taman sari is the bird market which you may find somewhat chilling due to the many hundreds of birds on sale as pets. There is also a smaller section where you will see snakes and other reptiles. Ask your guide to take you up Pasar Ngasem where from the walls of the Taman Sari you can enjoy a good view out over Jogja.

Dancer from the Ramayana, Java For history buffs, visiting the Sono Budoyo museum in front of the kraton you can admire the extensive collection of antiques and historical artefacts. As well as the collection inside, the building itself (designed by Van Kartsen) is another interesting example of Javanese architecture. The area is also known for its batik, a unique art using beeswax, paraffin and a multitude of dyes to create the colourful cloth.

From the kraton you will walk up Jalan Malioboro where you can see the souvenir shops selling all manner of gifts from Ramayana masks and puppets to 'I Love Jogja' t-shirts! It should take around 20 minutes to reach Jogja's main market of Pasar Beringharjo. Here you have the chance to explore the two floor building which is piled high with batik and other clothing as well as huge stalls selling local fruits, vegetables and spices.

You will finish the morning with lunch in a local cafe. Ramayana ballet at Prambanan group excursion with dinner in a local restaurant

The Ramayana story presented in this performance is similar to that engraved on Prambanan temple. The famous Hindu story is summarised in four scenes and the entire story is presented in a series of dance movements done by beautiful dancers accompanied by gamelan music. You are invited to really plunge into the story and observe each movement of the dancers to know the course of the story. There is no dialog among the dancers and it is only the storyteller who describes the course of the story through Javanese songs (there will be a handout given so you can try to follow).

There are two places in Jogja where the Ramayana ballet is performed. First, in Purawisata Yogyakarta where it has been performed for 25 years. The other place to see the ballet is the open stage (and closed-stage in bad weather) in the Prambanan temple complex. We will try to ensure you see the performance at Prambanan, however the dates can (and do) change at late notice and it is also weather dependent.

Dinner is included in a local restaurant after the show.

Itinerary in detail 15 Island Hopping Indonesia : Group Tour

Monday Cycle ride to Prambanan 08 October, 2012 group excursion with lunch in a local restaurant

Please pack up your luggage this morning as it will be taken to your next hotel Saraswati Borobudur, while you enjoy the day. Yogyakarta

Take a leisurely cycle ride through the beautiful central Javanese countryside and sleepy villages. After an early start you will begin by stopping at Gunung Merapi, 'Always on Fire', where from the Kaliadem village you will hopefully enjoy a magnificent view of this very active volcano and see the ravines which the molten streams of lava created.

After this your guide will get you geared up on your bikes (helmets and water provided). As you pass through the various villages and countryside you will have plenty of opportunities to stop for photos and your guide will also be able to show you the locals engaging in various activities such as tobacco harvesting, rice farming and snake fruit plantations. You will also stop at various small temples that are regularly unearthed in the area and you can see the original carvings which may date back as far as the 8th century. Prambanan, Java Once you have reached the plains at the bottom of Merapi you will reach Candi Plaosan, just a short distance from Prambanan. Candi Plaosan was not only one of the last major Buddhist temples to be constructed before Hinduism and then Islam became the dominant religions but it was also the largest in scope. Because of its somewhat isolated location, this temple complex has not received the same level of interest that has befallen central Java's more famous temples of Borobudur and Prambanan. However, those willing to venture a bit off the beaten path will find a visit to Candi Plaosan to be well worth the effort. The complex itself is made up of 174 small buildings, 116 are stupas and 58 are shrines. Many of the buildings have inscriptions dating from the 9th century and the detailed reliefs, restored in 2010, are incredible to see.

The huge Prambanan complex was built in the middle of the 9th century, about 50 years after the construction of Borobudur. Unfortunately there is very little early history about the complex but it is thought to have been constructed to commemorate the return of a Hindu dynasty to Java. It is thought that during the latter stages of construction a powerful earthquake or volcanic eruption struck central Java causing many deaths. This was believed to be a message from the Gods and Prambanan was quickly abandoned as the population fled to east Java. Similar to Borobudur the temple complex lay buried in layers of ash and it was only in 1811 that a surveyor in the service of Sir Thomas Stamford Raffles, came upon the temples by chance. Despite their rediscovery Prambanan remained neglected for decades until reconstruction was started in earnest in the 1930s. In 1991 the temple complex was designated a UNESCO World Heritage site and now most of the temples within the inner compound have been restored however work remains on going following an earthquake in 2006.

Although there are 237 temples in the Prambanan site the inner compound contains the most beautiful and best restored. The relief panels found on these temples are of incredible detail and the 47 metre high Shiva temple in the central compound is a real master of construction. Shiva is known as the Destroyer and inside the temple are several chambers containing statues of Shiva and other Hindu Gods related to Shiva. Either side of the Shiva temple are two other temples dedicated to Brahma the Creator and Vishnu the Keeper.

Please note the route is largely downhill so a high level of physical fitness is not required, however these small roads can have heavy traffic so keep your wits about you, your guide will be with you all the time and your vehicle will be following. Lunch will be taken near Prambanan itself.

16 Itinerary in detail Island Hopping Indonesia : Group Tour

Close by and within the Prambanan archeological park, are the lesser known Sewu and Lumbung temples, all Buddhist, demonstrating the religious harmony experienced in Indonesia throughout the ages. Candi Sewu complex is 800 meters north of Prambanan itself and is the second largest Buddhist temple in Java, Borobudur bring the largest. Candi Sewu predates Prambanan and was most likely originally built in the 8th century. Candi Lumbung is a Buddhist temple built around 850AD by the Mataram Dynasty, and consists of a single central temple surrounded by 16 smaller temples.

Depending on the group, you then have the option of visiting Ratu Boko. The history of Ratu Boko is unclear, and much of what is understood about the site comes from inscriptions and even folklore. The oldest inscription found on the site is believed to date back to 792AD, naming the site Abhayagiri Wihara. Archaeologists believe that the ruler of the Saliendra Dynasty between 760-780, Rakai Panangkaran, built Ratu Boko after he resigned from his leadership to find spiritual peace and concentrate on religious matters. Abhayagiri Wihara means ‘peaceful Buddhist monastery’ and the site chosen has fairly spectacular views. Of Buddhist faith, Rakai Panangkaran was also responsible for the building of Borobudur temple during his reign. A mix of Buddhist and Hindu structures are found on the complex, including the Buddhist Dyani Budha, Stupika, Terakota Tablet, and a gold and silver plaque with a Buddhist inscription. Three small Hindu temples, as well as Yoni, a Durga statue, a Ganesha statue and a plaque with an inscription to Rudra, the other name for the god Siwa (shiva).

At the end of the tour you will travel west of Jogja to your hotel in the surrounds of Borobudur.

Tuesday Sunrise at Borobudur 09 October, 2012 group excursion

You will leave your hotel at around 5am for the short walk to the 8th century Saraswati Borobudur, Buddhist relic of Borobudur. Find yourself a quiet spot to sit and wait for the sun Yogyakarta to rise over the horizon enjoying the serene and spiritual atmosphere that seems to have infiltrated every rock. As you look out to the hills and forests surrounding you it isn't hard to imagine how explorers must have felt when they stumbled out of the forest in 1814 to find such a sight lost to the world for almost 500 years.

The awe-inspiring monument features the largest and most complete collection of Buddhist relief sculptures on the walls of its seven terraces - all of which detail the story of Buddhist cosmology. It was thought to take 75 years to complete and although it's exact purpose is still unclear it was evidently a shrine to Lord Buddha and guide to the noble path of the Buddha. It is thought that Borobudur was abandoned following the 14th century decline of Buddhist and Hindu kingdoms in Java, and the Javanese conversion to Islam. It was then completely covered in a deep layer of volcanic ash following the eruption of nearby Mount Merapi and worldwide knowledge of its existence was only sparked in 1814 by Sir Thomas Stamford Raffles, the then British ruler of Java.

Borobudur, Java Following your trip to Borobudur you will stop to see a local village at work.

Perched in a valley beside a river, the village of Candijero has a great setting. It has numerous cottage industries you can see as well as the opportunity to meet some of the locals. You may see people tending the fields, making noodles or tofu for market and constructing small hand crafted souvenirs. The village works with a local tourism initiative and this is a good way to provide a small amount of extra income for the local population. The smiles and waves you receive from everyone you pass are a sight to treasure and the rural atmosphere is a refreshing change from in Java's normally crowded towns and cities.

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Borobudur, Java

You have the rest of the day free to enjoy at your own time. You may like to revisit Borobudur at sunset, wander around the local villages or perhaps even treat yourself to lunch or dinner at Amanjiwo, arguably the finest hotel in Java, which can be seen from Borobudur (reservations and smart dress essential).

Wednesday Borobudur to Semarang 10 October, 2012 group transfer

Please ensure your main cases are all packed up this morning as they will be taken Rimba Lodge, Tanjung on to Surabaya while you take a smaller rucksack or similar to Kalimantan. Puting

Your transfer from Borobudur to Semarang will take approximately two and a half hours. As you head north through the outskirts of the city you may see wonderful views of Mount Sumbing to your left and Merapi to your right if the weather is clear. You will pass through the city of Magelang en-route. As you enter the leafy and fairly affluent up-town suburbs of Semarang you will get views of the harbour and bustling downtown city below before arriving at the airport. Semarang to Pangkalan Bun Trigana Air - Flight No: TGN125 - Dep: 10:25 - Arr: 11:45 - (same day); Class: Economy class; Non-stop flight

The overhead lockers are extremely small on flights to/from Kalimantan so even small bags may need to be checked-in or placed by your feet. The luggage limit varies between 10-15kg depending on the exact aircraft used and this is sometimes enforced and sometimes not. Excess is charged at around 15,000Rp per kg.

Crocodile River, Kalimantan

Kalimantan introduction All meals are included in Kalimantan

Covering the lower two thirds of Borneo, the third largest island in the world, Kalimantan is known as the land of a thousand rivers. The main street of each town is usually a river and there are probably more boats that cars. Although many cities are pretty faceless 'oil towns' the main draw card for Audley clients is Tanjung Puting National Park - arguably the best place in the world to search for wild orang-utan in the dense rainforest.

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Pangkalan Bun introduction

Pangkalan Bun is the gateway to Tanjung Puting National Park and a pleasant stop over if travelling elsewhere in Kalimantan. This tidy town with its wide streets, attractive residences and warm and friendly locals creates a convivial and appealing atmosphere.

Pangkalan Bun, Kalimantan, Indonesia Pangkalan Bun to Tanjung Puting National Park group transfer with lunch on board

From the airport you will travel around 25 minutes by car to the small port town of Kumai. At Kumai you will be welcomed on board your Klotok boat by the friendly crew and begin your journey upstream.

The first stage of your journey is along the main shipping route that leads out to the Java sea and you will pass several trade and passenger boats, as well as the simple shacks that the Dayak tribes have built on the waterfront. After about 30 minutes you will escape the river traffic and head up a tributary called the 'Big' Sekonyer River. This river forms the border of Tanjung Puting National Park and slowly narrows and fills with mangroves and palms as you journey along. The open upper deck allows you to soak up the sunshine and look out on to the rainforest where you may see proboscis monkey, crab-eating macaque, false gharial crocodile and perhaps even your first orang-utan!

On route you are likely to see all manner of wildlife so having your binoculars and camera handy is a good idea! Tanjung Puting introduction

Staying in Tanjung Puting is something truly memorable. Making your way through the national park, along its narrow backwaters under the jungle canopy, you get an instant feeling of being back to nature. You are captivated completely by the purity of the air, the openness of the night sky with the most remarkable view of the Milky Way, the magnificence and dignity of the gentle orang-utan, the thundering downpours that instantly cool the air, and the clarity of the brilliant crimson sunsets.

The national park itself is mainly composed of low lying swampy terrain with a complex pattern of black water rivers running through it. Mangrove swamps line the rivers with the forest canopy developing away from here up to 150 feet high. Short treks through the forest generally follow ranger's trails but if you want to explore further a field you will be creating your own path through some of Borneo's most pristine jungle.

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Most people visit Tanjung Puting to see the 5,000 plus orang-utan that are spread wide across the 4,000 square kilometre park. There are three feeding stations in the park and they all provide supplementary food to the orang-utan. This means they cannot remain wholly dependent on the feeding sites and are instead encouraged to explore further a field. The orang-utan that do come to the feeding sites are generally mothers with young offspring and recently released animals that have been rescued or have been orphaned after loggers killed their parents. The feeding takes place on platforms a few metres above the forest floor so they don't feel so vulnerable. You will sit on fallen trunks only about 10 metres away from them and will have rangers along side you. The orang-utan may come to the platform from anywhere in the jungle (there are no areas of the park fenced off for rehabilitation) so you have to be aware to move quickly if you are between them and the food, or indeed if you are between a male and a female. Your guide and rangers will be there to look out for you but these animals can be unpredictable when agitated and they have an extremely long reach and strong grip that has injured people in the past.

The park is generally seen as being much less touristy than Bukit Lawang in Sumatra and Sabah and Sarawak in Malaysian Borneo. This is largely down to the difficulties in reaching the park and the fact that Dr Galdikas who campaigned for the Park's opening in 1982 has been a strong influence in protecting the area from development. This all means that the park is an amazing experience for those who want to enjoy the rainforest as it was meant to be seen; unspoilt, tranquil areas home to a fascinating array of animal and plant life.

Aside from the orang-utan, some of the larger animal species that you may see in Tanjung Puting include proboscis monkey, gibbon, rare clouded leopard, huge wild boar, civet, Malaysian sun bear, crocodile, several kinds of deer and a type of wild cattle known as banteng. For the bird lover there are over 220 species here, including the symbolic hornbill, kingfisher, white egret and several other endangered water birds. There are also numerous types of fish, leech, snake, frog and other reptilian life lurking in the swampy grounds.

Sensible clothing is of course a must for your time in the rainforest with well worn boots high on the order as heavy rains may fall at any time of the year. This is a malarial zone so tablets should be taken and 'deet' spray and other prevention methods are strongly recommended.

Camp Leakey:

Camp Leakey is located within Tanjung Puting National Park and was established in 1971 by Dr. Biruté Galdikas. It was named after the legendary anthropologist, Louis Leakey, who was both mentor and an inspiration to Dr. Galdikas as well as Drs. Jane Goodall and Dian Fossey. Originally consisting of just two huts, Camp Leakey is now an assemblage of permanent wooden structures designed to provide a base for scientists, staff, students and PHPA guards.

Over the years, Camp Leakey has supported the research efforts of dozens of scientists and students including graduate students from Indonesia (Univeristas Nasional & Universitas Gajamada) and North America. Projects have ranged from research into orang-utan, proboscis monkey, gibbon and leaf-eating monkey behaviour and ecology, to studies of orang-utan sign language abilities and cognition, to leech behaviour and riverine ecology.

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A 200 metre boardwalk made of ironwood was constructed by the provincial government in the 1970's to bypass the seasonal swamps that can isolate the high ground at Camp Leakey from the river. Used by orang-utan as well as people, the boardwalk may be the first place you will meet one of Camp Leakey's "bicultural" great ape residents. These orang-utan are the last of the ex-captive orang-utan released into the nearby forest during the 1970's and early 1980's. Now, orang- utan rehabilitation is conducted in other areas of the park, but the Camp Leakey residents, mostly females and their offspring, spend their time both in the forest and in Camp. They provide visitors a chance to view free-ranging orang-utan close- up.

If you wish to donate to or join the Orang-utan Foundation or just learn more about their work please visit www.orangutan.org.

Proboscis monkey in Tanjung Puting, Kalimantan

Thursday Pondok Tanggui and Camp Leakey orang-utan posts 11 October, 2012 group excursion with lunch on board

You will wake early this morning and enjoy breakfast at the lodge before boarding Rimba Lodge, Tanjung your boat. Continue upstream today where the jungle thickens and you can try to Puting spot more wildlife from the deck! The journey takes about an hour and 15 minutes and you will arrive at Pondok Tanggui (Post 2) in time for the daily orang-utan feeding at 9am.

Accompanied by your guide and a local park ranger you will walk deeper in to the jungle along small tracks. You will probably be joined by a limited number of other visitors at the feeding site where you can witness these huge creatures from just metres away. Return to the post where you can visit the small orphanage they have before boarding the boat around 11am and cruising further upriver.

You will soon turn off the 'Big' Sekonyer and on to the 'Small' Sekonyer or Crocodile River. As the name might suggest, this is a small river with lots of crocodiles. Your journey to the famed Camp Leakey takes about two hours and you will have lunch prepared on route by your boat crew. Fresh fish/chicken/beef/vegetables and fruit are made into fantastic Indonesian dishes for

Orang-utan, Kalimantan you and drinks are available at all times.

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Arrive in to the famed Camp Leakey (Post 3) around 2pm and take your time looking around the research centre and meeting some of the scientists, researchers and local rangers....as well as the resident orang-utan! Again you will trek further in to the forest for the feeding session where you may like to try and spot the orang- utan from the family photos they have on the walls of the research centre. After the feeding you may like to take a short trek through the forest or you can head straight back to your boat to return to Rimba Lodge. The journey home is downstream and takes about two hours and 30 minutes.

Friday Pondok Tanggui orang-utan post, Pesalat rainforest station 12 October, 2012 and Tanjung Harapan village group excursion with lunch on board Rimba Lodge, Tanjung Puting Head upstream to Pondok Tanggui (Post 2) where you can go to the feeding station to see the orang-utan that gather here from the depths of the jungle or alternatively you can take a trek through the forests with one of the resident rangers. If you are lucky you may see orang-utan swinging through the trees heading to or from the feeding site. Of course the jungle is filled with other creatures and you only have to be patient to see the wildlife all around you.

Back on the boat you will take a freshly prepared lunch on route back downstream to the rainforest station of Pesalat. This is a Government and NGO sponsored site that is attempting to reseed a part of the national park largely destroyed by illegal logging and forest fires. It is quite amazing to see the work involved in trying to Proboscis monkey, Kalimantan recreate rainforest that has taken thousands of years to develop. Your guide will

help you chat to the local villagers working here and you may come across volunteers from other countries that are here to help.

Slightly further downstream is Tanjung Harapan (Post 1) where you can travel in to the jungle to see the feeding at 3pm. This is the smallest of the posts and sees very few visitors. It is a real favourite for Audley, the local family that lives here are as friendly as they come and the kids will be keen to give you a game of ping pong on the weathered table in the middle of the jungle! You can enjoy a trek around the area after the feeding or cross over the river to the Tanjung Harapan village. This is the largest settlement in the area and you can walk through the tiny village seeing the playful kids, small fish farms and local school. The school will be delighted if you want to visit and welcomes any kind of gift, from pens and pencils to a football for the school field (there are approximately 50-60 children).

Rimba Lodge is just over the river from the village and you will come back for dinner.

Saturday Rimba Lodge to Pangkalan Bun airport 13 October, 2012 group transfer

Retrace your steps back to the airport. Majapahit Hotel, Surabaya

Pangkalan Bun to Surabaya Trigana Air - Flight No: TGN711 - Dep: 14:30 - Arr: 15:40 - (same day); Class: Economy class; Non-stop flight

Surabaya introduction

The capital of east Java, Surabaya has a population of some three million people and is an important economic and industrial city second only to Jakarta. The town is a contrast of new and old, and strolling around the old part of town makes for an interesting diversion, particularly with a trip to the spice market and Mesjid Ampel mosque in the Arab Quarter.

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Local girl in Surabaya, Java Airport to hotel group transfer

Your journey to the hotel will only take around 30 minutes, you have the remainder of the day free.

Sunday Half day city tour 14 October, 2012 group excursion with lunch in a local restaurant

Today you will spend some time exploring the city sights. As a mixed cultural city Majapahit Hotel, Surabaya you first visit the Chinese Quarter and have the opportunity to wander around the

old shop houses. The Arab Quarter is the next on the list and is the only organised Arab Quarter in Indonesia. Within the Quarter and possibly the highlight is a typical Arabian market where exotic vegetables and spices spill out from the crowded stalls. The House of Sampoerna is a cigarette museum which provides an interesting experience.

You will end the tour with lunch in a local restaurant.

Surabaya, Java

Monday Surabaya to Mount Bromo 15 October, 2012 group transfer

The journey takes approximately four hours (traffic dependent) from Indonesia's Bromo Cottages, Mount second largest city to the highlands of Bromo-Tengger-Semeru National Park. You Bromo will follow the coast south and then head east until the turn off near Probolinggo. Breakfast is included From here you will notice the road starts to twist and wind as you climb towards Gunung Bromo. The air will freshen and the temperature drop as you arrive in the cooler volcano lands with it's stunning scenery of mountains and villages. Mount Bromo introduction

The district of Bromo-Tengger-Semeru is inhabited by the ethnic Tengger community. Unlike the lowland Javanese, who are generally Muslim, the Tengger are Hindus who still maintain their traditions. One of the highlights of their festivities is the Kasada ceremony. Every year, the Tengger people cross the sea of Tengger horsemen at Mount Bromo, sand and climb the highest peak to the crater edge of Mount Bromo, from where Java they cast offerings in the form of live fowl, money and bouquets of flowers into the hissing, seething inner crater. They pray to the god Brahma (from whom Bromo

derives its name) that in the coming year he will grant them good health and a good harvest.

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**Mount Bromo eruption** Mount Bromo began erupting in late 2010 and continues to show some activity. We monitor the situation closely and will update you if you cannot access the view point. On occasions the amount of ash means you cannot access the Sea of Sands and Bromo itself but this is rare and impossible to predict.

Please note that as with all active volcano's, Mount Bromo (and the surrounding volcano's) does have the potential to erupt. We will always take the advice of local experts who will determine whether the volcano is safe to visit. If it is not then we will need to make late amendments to your trip and consult with you as to what these will be.

Sunrise over Mount Bromo, Java Dinner at Bromo Cottages group dinner

This evenings dinner will be taken quite early because of your start time tomorrow morning. The simple food and basic facilities mean this is just an overnight stop!

Tuesday Sunrise over Mount Bromo 16 October, 2012 group excursion

You will be collected from your hotel at about 3.30am and transferred by a private Tugu Malang, Malang Jeep up to the Mount Penanjakan II view point. When you get there you will have Breakfast is included the opportunity to have a hot drink and 'hire' a puffer jacket from some enterprising locals for $1-2. Overlooking the mountains, watching the sunrise, you will experience one of the most awe-inspiring and memorable vistas in the world.

If the volcano is not in a dangerous state of activity then you will get the chance to venture in to the old caldera (known as the sea of sands) and climb to the crater of Mount Bromo itself. It is possible to use one of the local horses that your guide will help arrange or alternatively you can walk. The distance is approximately 2km and can get very cold before the sunrises so layer up!

Mount Bromo to Malang group transfer

This morning you will transfer to Malang. For the first 45 minutes the road is windy and steep as you make your way back down the mountain but the views are wonderful. This drive will take around two and half hours before you reach the university city of Malang.

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Malang introduction

Surrounded by volcanoes – Mount Butak to the west, Mount Arjuna to the north, and Mounts Kepolo and Bromo to the east – Malang is one of the most beautifully situated cities in Java. During the colonial period it was a small quaint town where Dutch Planters and civil servants could escape the heat of the lowlands. The elegant villas are still in evidence and it is a pleasant town to walk around as the people are friendly and the climate is a little cooler

Christianity meets Islam, Malang Dinner at Tugu Malang group dinner

Tugu Malang is one of our favourite hotels in Java and the restaurant you will dine is truly unique. Enjoy some of the wonderful flavours of Java and amazing surrounds.

Wednesday 17 October, 2012 Morning at leisure

Tjampuhan Hotel, Ubud Transfer from hotel to airport

group transfer You will be transferred from your hotel to the airport in time for your onward flight. Malang to Denpasar Garuda Indonesia - Flight No: JT1841 - Dep: 14:25 - Arr: 16:30 - (same day); Class: Economy class; Non-stop flight

Denpasar airport to Ubud group transfer

You will be collected from the airport and transferred north to Ubud - a drive of around 90 minutes past Bali's busy streets as shops, temples and offerings fly past.

Children at a temple ceremony, Ubud

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Bali introduction

People say that the Balinese people have reached self-content. They are proud of having preserved their unique Hindu culture against the advance of Islam, the dominant religion throughout Indonesia. This is still reflected in day to day life and can be seen in the numerous ceremonies, festivals and magnificent temples and palaces. The Balinese are skilled artisans and are also noted for their traditional dance, the distinctive music of the gamelan and for their skills in weaving cloth. The rise of tourism on Bali since artists began flocking here in the 60's has not changed local customs and still today it is the law in Bali that no building can be higher than a palm tree. Ubud introduction

Many western artists and intellectuals began visiting Ubud in the 1930's and aided in the expansion of the local Balinese arts and crafts. From this time Ubud became known in Bali, not for its beaches, but for art, music, architecture and dance. It is located in the centre of the island, within 90 minutes of the popular south coast and a couple of hours from the quieter beaches of the north, east and west coasts. The central region of Bali is arguably the most scenic and Ubud is an ideally located town from which to base yourself to explore all that Bali has to offer away from the coast.

The slightly cooler temperatures in Ubud mean exploring the gallery lined streets and markets is a little more comfortable than on the coast, however being located at a higher altitude you will see more rain here, particularly in the afternoons when tropical showers occur year round.

Cremation ceremony near Ubud, Bali

Thursday A cultural tour of Ubud and the surrounding villages 18 October, 2012 group excursion with lunch in a local restaurant

Your first stop on this full day trip is in Ubud itself where you will have the Tjampuhan Hotel, Ubud opportunity to browse through the galleries of prominent Balinese and European

artists at one of the town's excellent museums. There are several good ones to choose from, our current favourite is the Neka museum. You can watch gold and silver craftsmen at work in the village of Celuk, visit the woodcarving galleries in Mas and test your bartering skills in the local market. You will also visit Ubud

Palace which is still home to the local royal family. You can walk around most of the large compound with it's traditional buildings. On leaving Ubud you will then travel along the back roads passing stunning rice terraces in Tegallalang, visiting Tampak Siring with its holy springs and finally stopping at Batuan to see some traditional Balinese houses. During the day you will be taking for lunch in a local restaurant.

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Friday Lake Bratan, Jatiluwih rice terraces and Pura Batukaru temple 19 October, 2012 group excursion with lunch at local restaurant

Today you will travel the back roads, seeing the Balinese people going about their Tjampuhan Hotel, Ubud daily lives and seeing some less visited parts of the island. You will begin by

travelling to the cooler mountain area of Danau Bratan, visiting the market town of Bedugul and Pura Ulun Danu Bratan. This is a very beautiful and important temple that was founded in the 17th century and dedicated to Dewi Danu, the goddess of the waters. It is built on a small island near the edge of a lake and is one of the most iconic images in Bali. Hidden in forest on the slopes of Gunung Batukaru you will find one of the most beautiful temples in Bali, Pura Batukaru. Mount Batukaru is Bali's second highest mountain and due to it's remote location is less visited than sites such as Mount Batur and Agung. The temple was originally the state temple for the area where Tabanan was an independent kingdom and small pagodas are very spiritual in design and feel. The small white water stream to the left of the temple means that the sound if running water is always present and. From Batukaru the meandering drive to the village of Jatiluwih is through magnificent scenery. Famous for the panorama of it's rice field terraces, the word Jatiluwih literally means "really, really beautiful" and there is plenty of time to photograph the area and village.

Local women heading to a temple, Bali You will have a simple local lunch. Kecak dance performance Pura Dalem temple and dinner group excursion and dinner

On the final evening of your tour through Indonesia you will have the opportunity to see one of the most famous of all Balinese dances.

The Kecak dance is taken from the Hindu epic Ramayana, which tells the story of Prince Rama and his rescue of Princess Sita, who has been kidnapped by the evil King of Lanka, Rahwana, and somehow with the help of the white monkey army, Rama rescues his wife and defeats the evil Rahwana. It is unusual because it has no musical accompaniment like many other Indonesian dances do, instead, a troupe of over 50 men serve as the chorus, providing the music for the story in a series of constant vocal chants that change with the mood of the actors and making a wondrous cacophony of synchronized "chak-achak-achak" clicking sounds while swaying their bodies and waving their hands. From that chanting noise of "chak- achak-achak", then it gave the dance its name Kecak.

The dance lasts roughly an hour and after the dance, you will be taken for your farewell dinner.

Saturday Ubud to Denpasar airport 20 October, 2012 group transfer

Head back to the airport in time for your flight - a journey of approximately 90 minutes.

Denpasar to Singapore Terminal: 3 Singapore Airlines - Flight No: SQ947 - Dep: 20:05 - Arr: 22:35 - (61 days later); Class: Economy class; Non-stop flight

Singapore Terminal: 3 to London Terminal: 3 Singapore Airlines - Flight No: SQ222 - Dep: 23:30 - Arr: 05:55 - (next day); Class: Economy class; Non-stop flight

Sunday Arrive back in to Heathrow at 05.55 21 October, 2012

Itinerary in detail 27 Accommodation

OUR ACCOMMODATION GRADING SYSTEM Your accommodation is described on the following pages. Please do not hesitate to call us if you require any further information about any of the properties. We classify accommodation into the following categories. These are for your guidance only, they are based on the opinions of our staff and are therefore quite subjective. Basic: Very primitive accommodation where we are not aware of anything better in the region. Simple: Clean and simple but limited facilities. Medium: A good standard of accommodation, reasonable range of facilities. First Class: A high standard of accommodation with a wide range of facilities. Deluxe: Superb accommodation with facilities and service to match. Opulent: The world’s most unashamedly luxurious hotels, resorts and lodges.

28 Accommodation Accommodation

PHOENIX HOTEL, YOGYAKARTA First Class

This colonial style hotel offers the facilities and comfort of a modern hotel while maintaining the traditions of the past. Many of the deluxe rooms and suites offer private balconies overlooking the courtyard pool and are furnished in a modern style with local touches. The remainder of the 144 rooms are clean and functional. The Paprika restaurant specialises in Asian fusion cooking while the 1918 terrace bar overlooks an open-air courtyard and the trendy Vino wine bar features nightly entertainment. The pool and restaurant are located in elegant shady courtyards and the whole hotel is so peaceful that it is difficult to believe you are in the middle of such a vibrant city. The small spa is ideal to come back to after a sunrise visit to Borobudur.

SARASWATI BOROBUDUR, YOGYAKARTA First Class

Saraswati Borobudur is located just five minutes walk away from the ancient Buddhist relic of Borobudur. The 18 well appointed rooms at this boutique hotel are classically designed and set around an elegant courtyard and swimming pool. The small standard rooms are perfectly fine for a short stay, while the suites offer more room. The small gourmet restaurant serves a good selection of traditional and international dishes while the staff are friendly.

Accommodation 29 Accommodation

RIMBA LODGE, TANJUNG lodges profit goes to environmental PUTING protection. Electricity is powered by a Simple generator which runs from 5pm to 8am so the rooms can get very hot Rimba Lodge is hidden in the jungle and during the day - but most people are set right on the edge of the gently out exploring at this time. flowing Sekonyer River beside Tanjung Puting National Park. The timber lodge Whilst staying here you may see as is built in a series of adjoining elevated many as nine primate species, plus pavilions with each pavilion containing crocodile and rare birds such as the three rooms and its own covered storms stork. In the mornings you may verandah and boardwalk to the river’s be lucky to hear the plaintive cry of edge. The 32 rooms all have fans and gibbon, early birdsong and the resident mosquito drapes as well as western macaque monkey troop from your toilets and showers. The diamond, comfortable room at the lodge. The emerald and amethyst rooms we macaque can be overly curious at times recommend have air conditioning, fans so make sure your windows are closed and (temperamental) hot water; and doors locked or you may come sapphire rooms have (temperamental) back to find a few things missing from hot water and fan; ruby rooms have your room! cold water and fan. There is a restaurant here with limited western Our opinion: A no frills lodge with the food and numerous local dishes served perfect base for exploring the area. by friendly staff. English speaking guides are available for bird watching around the lodge and a percentage of the

MAJAPAHIT HOTEL, SURABAYA First Class

The hotel was originally built in 1910 and has an impressive history which blends well with the romantic and elegant feel it has to the place. It has graceful architecture and landscaped gardens which befit its colonial style. The hotel has all modern facilities including a spa and a gym, an outdoor swimming pool; a business centre and several bars and restaurants to choose from and is located in the city centre of Surabaya.

Our opinion: By far the best hotel in the city and a very comfortable option between Kalimantan and Mount Bromo.

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BROMO COTTAGES, MOUNT BROMO Simple

Bromo Cottages is located at 900 metres above sea level and is perched on a volcanic outcrop which allows it to have the best views around. The simple rooms overlook the slopes of the mountain with all their different crops growing amongst the trees and villages. Basic meals are served in the large food hall but there are very few other facilities in the hotel, service can be hit and miss and it is best served as just an overnight stay.

Our opinion: Although the rooms are basic the views do their best to make up for it..

TUGU MALANG, MALANG First Class

A wonderfully unique hotel located in the heart of the Old Town. The individually appointed suites have a character all to themselves with the owners priceless antiques collection displayed throughout the hotel. A refreshing swimming pool is set in a beautifully manicured garden courtyard, while the spa, gallery and boutique are all of the highest quality.

Our opinion: This is a hotel that will surprise and delight from the moment you arrive and is sure to be one of the highlights of your time in Java.

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TJAMPUHAN HOTEL, UBUD Medium Our opinion: The property is built in traditional Balinese style. Natural stone Located just west of central Ubud in paths leading around the property have lush tropical gardens with wonderful been worn away over time and are open views of the Wos River. 63 pleasant to the elements so they can be slippery cottages overlook the picturesque and uneven as well as steep in place as valley, only a short stroll from Ubud the hotel is located on a valley.

Monkey Forest, the Puri Lukisan Museum of Balinese art, the former King's Palace and traditional market.

As one of the first properties to be built in Ubud, the hotel does not possess many of the modern features that newer properties feature such as in room televisions and designer decor. Instead, the Raja rooms that we suggest have wonderful views of the Ubud countryside and a private terrace to enjoy these at your own time. A small unique spa built into the caves in the cliff side can be found down towards the river and the simple hotel restaurant boasts wonderful valley views as dusk approaches.

32 Accommodation General Information

Travel insurance Bowlin Insurance (01832 272 888) offers Financial security It is advisable to take out your travel a totally bespoke service, tailoring a We hold an Air Travel insurance at the time of booking your policy to your specific requirements, Organiser's Licence (ATOL) trip as cover will commence for pre- American Express (0800 028 7573) offer issued by the Civil Aviation departure cancellation from the policy cancellation cover up to £12,500 per Authority (ATOL number issue date. This will, therefore, provide person and Insure and Go (0844 888 4817). When you buy an ATOL cover should you have to cancel your trip 2787) offer cancellation cover up to protected air inclusive holiday* from us, for an insured reason such as illness or £7,500 per person. This information can you will receive a confirmation invoice serious accident. also be found at www.audleytravel.com from us (or via our authorised agent with links to the insurers’ websites. through which you booked) confirming We strongly recommend that you and all your arrangements and your protection members of your party are adequately Clients over 65 years of age under our ATOL. In the unlikely event of insured, protecting against unforeseen Many companies now offer cover to our insolvency the CAA will ensure that circumstances that could otherwise spoil people over 65 years of age. However, if you are not left stranded abroad and will your travels. Cover should include you are finding it difficult to get cover arrange to refund any money you have medical expenses and repatriation in the you could try Age UK (0845 600 3348) or Saga (0800 015 8055) both of whom paid to us for an advance booking. event of accident or illness. In addition, we strongly recommend that you have currently have no upper age limit on their *The air inclusive holidays we arrange are cover for personal belongings, delay at policies. See also the companies referred ATOL protected providing either the your outward or homeward point of to under pre-existing medical conditions person who pays for the booking is departure, personal liability, overseas below. This information can also be present in the UK when the booking is legal expenses and cancellation. If you are found at www.audleytravel.com with links made or the first leg of any flight or undertaking any sports or adventurous to the insurers’ websites. flights we arrange for you commences in activities, including trekking, on your trip Pre-existing medical conditions the UK. For further information, visit the you should also make sure that your If you have a pre-existing medical ATOL website at www.atol.org.uk policy covers these. Please also ensure condition, there are a number of Not all holiday or travel services offered you read the policy conditions and companies that may be able to help you. and sold by us will be protected by the exclusions. P J Hayman / Free Spirit (0845 230 5000) ATOL scheme. Those arrangements The type of trips we create and the will consider most pre-existing medical which are not protected by our ATOL requirements of Audley clients vary conditions and they have no upper age are covered by insurance arranged by greatly. We have therefore listed below a limit on single trip policies. Age UK (0845 AmTrust Europe Ltd. This insurance number of providers who offer policies 600 3348) and Insure and Go (0844 888 means your money will be refunded or which may suit these varying 2787) will also consider a number of pre- you will be returned to the starting point requirements. You can find a more existing conditions and may be able to of your contracted arrangements if comprehensive list, including links to the help. Cancer Travel Insurance Services already abroad in the unlikely event of providers' websites, at (0845 880 0163) specialise in travel our being unable to provide your holiday www.audleytravel.com. Other providers insurance for people with non-terminal due to our insolvency. Please ask us to and policies are also available. We are cancer and have no upper age limit on confirm what protection will apply to unable to provide you with more detailed their policies. This information can also your booking. information and you should contact the be found at www.audleytravel.com with Health provider concerned directly for this. links to the insurers’ websites. It is essential that you see your GP or a Please note, this is general Non-UK residents travel clinic before booking your trip and information only. We are not If you are not a UK resident you will before travelling to make sure that you providing any specific advice on usually need to get insurance in your have taken all the necessary health travel insurance or recommending country of residence. Some insurance precautions. Some vaccinations require any particular policy or insurer. companies, such as Colombus Direct more than one visit with a period of Trips of up to £5,000 pp (0870 033 9988), however, will consider weeks between injections. You should A large number of companies offer policies for non-UK residents. This visit your GP at least six weeks before insurance policies which include cover for information can also be found on our departure. For up to date medical advice cancellation charges of up to the full website www.audleytravel.com with links you may wish to call the Medical to the insurers’ websites. holiday cost. American Express (0800 Advisory Service for Travellers Abroad 028 7573), Insure and Go (0844 888 Once you have a travel insurance policy (MASTA). 2787) and the Post Office (0800 294 in place, please let your specialist know MASTA Traveller’s Health Line 2292) all have policies that you may like who your provider is and your policy Before travelling abroad, you can to consider. This information can also number. telephone 0906 550 1402 (premium rate be found at www.audleytravel.com with The above information is provided in call 60p/minute) to obtain a ‘Health Brief’ links to the insurers’ websites. good faith and is correct to the best of specifically tailored to your journey. Your Trips over £5,000 pp our knowledge as at July 2011. No brief will give information about It can be more challenging to get liability is, however, accepted for any immunisation and malaria as well as any insurance which includes cover for errors and all information must be Foreign Office advice and the latest cancellation charges of up to the full checked directly with the insurance health news. Their lines are open 24 holiday cost for higher value trips. A provider. hours a day, 7 days a week. MASTA, 52 number of providers do, however, offer Margaret Street, London W1W 8SQ. such policies. Internet: www.masta-travel-health.com General Information 33 General Information

Other health information services are escorted group tours. Stops are regularly Travel advice available, including www.nathnac.org and made where you will be able to smoke. The Foreign and Commonwealth Office www.fitfortravel.nhs.uk For smokers travelling on a tailor-made Travel Advice Unit monitors all overseas tour we request that you check with destinations and offers safety advice to Deep vein thrombosis (DVT) your driver or guide whether smoking is British travellers. You can contact the The majority of international airlines now permitted in the vehicle. service on 0845 850 2829 or visit issue advice on how to lessen the risk of www.fco.gov.uk/travel DVT, however, if you have any concerns, Health and safety standards we recommend that you consult your Each country has its own regulations and Flights and airlines doctor. enforcement levels relating to health and The difference between a direct flight and safety standards. These do not always a non-stop flight can cause confusion. To Pre-existing medical match the very high standards we are clarify, on a direct flight no change of conditions/Disabled passengers used to in the UK. We therefore aircraft is scheduled but touchdowns will It is essential that you advise us before recommend that you follow a few be made en route either to refuel or to booking if you have any disability or pre- precautionary safety procedures. Always board or disembark passengers. On non- existing medical condition which may check where the nearest fire exit is and stop flights no change of aircraft is affect your holiday or any special how to raise the fire alarm. Do not enter required and no stops are made en requirements as a result of any disability a swimming pool before checking the route. Virtually all of the flights that we or medical condition (including any which water depth first. For more suggestions use are direct and many are non-stop. affect the booking process) so that we please see the Important Information Exact details will be given with your can assist you in considering the section in your Travel Organiser. itinerary. suitability of the arrangements and/or making the booking. Passport and visa information for Premium Economy, Business and British Citizens First Class Full details must be confirmed in writing Passengers must hold a passport which is If you require business or first class flights at the time of booking and whenever any valid for at least six months following the these can be arranged on most airlines at change in the condition or disability return date of your holiday. British very competitive rates. Premium occurs. You must also promptly advise us passport holders (full British Citizens) economy can be arranged on certain if any medical condition or disability currently require visas, in advance of airlines, please call us for details. which may affect your holiday develops travel, for the following destinations after your booking has been confirmed. featured in our brochures: Australia, Specific seat requests The nature of many of the destinations Bhutan, Burma, China, Cuba, Gabon, We will do all we can to try to reserve a featured within our brochures means that India, Iran, Kenya, Kyrgyzstan, specific seat for you, if you have a in the majority of cases they are Madagascar (not necessary for 2011 preference. However, whilst airlines may unsuitable for those who are wheelchair travel), Mongolia, Mozambique, Nepal allow us to request seats, they will not bound or have a lack of mobility. We will (also available on arrival), Libya, Pakistan, guarantee any specific seat reservation. If be delighted to discuss the feasibility of Papua New Guinea (also available on this is important to you, it is always best creating a tailor-made itinerary for you arrival), Russia, São Tomé & Príncipe, to arrive for your flight early, regardless that takes into consideration your level of Syria*, Tanzania, Tibet, Uganda, of having made this request in advance. mobility. Uzbekistan, Vietnam**, Zambia and Please make it clear on your booking Zimbabwe. form if you have a specific request. On our escorted group tours the Tour Visas may be required for other Leader is, unfortunately, unable to offer countries but can be arranged on arrival. Flight amendments additional assistance to passengers with *Visitors to Syria can obtain a visa on We generally use special ‘inclusive tour’ limited mobility and all such assistance arrival but we will need to forward your fares when we purchase your air tickets will need to be provided by whoever the passport details prior to travel. from the airlines. While these fares are passenger is travelling with. We may **Visitors to Vietnam can obtain a visa on very good value they are inflexible in request that you provide a letter from arrival but require a letter of terms of changes and offer no refunds your doctor confirming your fitness to authorisation from ourselves – please once the tickets are issued. Once your travel. speak to your specialist. flight is confirmed the airlines will charge an amendment fee or insist on the High altitude We are normally able to obtain visas on purchase of a completely new ticket if Your itinerary may include sections your behalf, please ask for details at the you make changes. where the altitude exceeds 10,000 feet time of booking. Non-British passport (3,048 metres). If you suffer from holders should check with the relevant Internal flights circulation, heart or respiratory problems embassies as visa requirements may be Smaller local airlines are often more likely we advise that you consult with your different to those of British passport to change their schedule at short notice. doctor before confirming your booking. holders. It is your responsibility to ensure We will endeavour to inform you of any you have the correct documentation and changes in advance of travelling but this Smoking visa stamp(s). Failure or inability to obtain may not always be possible. Airlines do not permit smoking on the all required visas for whatever reason aircraft. At the request of the majority of does not entitle you to cancel without Frequent Flyer Clubs our clients we do not allow smoking on paying the applicable cancellation charges. If you collect points through any of the any form of transport used for our airline frequent flyer clubs please provide

34 General Information General Information

your membership details on the booking their schedules, roads may close and time of booking or to overseas form and we will ensure that these are government regulations may alter. Should customers who have booked directly recorded against your flight reservation. there be any changes to the travel with the member. Members have to Please note that on some of our specially arrangements you have booked we will comply with UK Government Regulations negotiated ‘inclusive tour’ fares are not do our best to keep you informed of the in this respect. Members submit details of always awarded. situation prior to departure. their bonding and guarantee arrangements to the Association on a Carbon off-setting Travel in the developing world regular basis. Please let your specialist know if you Many of our destinations are in the would like to carbon offset your flights. developing world where attitudes, Accurate brochures and web sites We work with Friends of Conservation infrastructure, priorities, lifestyles and All members do their utmost to ensure and all offsetting payments are donated cultures are very different from our own. that all their brochures and other through them. For more details visit This is often the very reason to visit the publications, print or electronic, clearly www.audleytravel.com/offset. The destination but certain aspects may be and accurately describe the holidays and suggested amounts are in line with the frustrating. We always advise that the services offered. DEFRA’s current guidelines for the cost first thing you should pack is your sense per tonne of carbon. If you wish to of humour. This can prove invaluable Professional service and continual ensure that Gift Aid is included please when travelling over rougher roads, improvements donate directly via waiting for a delayed aircraft and All members are committed to high www.audleytravel.com/offset communicating with hotel staff whose standards of service and believe in regular first language is not English. and thorough training of employees. UK airport hotels, car parking and Members continually seek to review and lounges Data Protection Act improve their holidays. They listen to We are able to arrange airport hotel We will hold your name, address and any their customers and always welcome accommodation, car parking, meet and other details you supply us with on our suggestions for improving standards. greet services and airport lounge access database. This information will be used to in the UK, subject to availability. To make your travel arrangements and to Monitoring standards arrange any of these services please call send you information about Audley AITO endeavours to monitor quality our Administration Team on 01993 838 Travel. In order to make your travel standards regularly. All customers should 051. arrangements we will need to pass your receive a post-holiday questionnaire the details to companies and individuals results of which are scrutinised by the Hotel information outside the EC where less stringent data Association. There is frequent confusion over the protection controls may be in place. We terminology used for bed arrangements will not pass on your details to third Responsible tourism in hotel rooms. A ‘double’ is recognised parties for any other purposes. All members acknowledge the as meaning a room with a double bed, importance of AITO’s Responsible this may be two single beds pushed AITO Quality Charter: Tourism guidelines, which recognise the together. A ‘twin’ is a room with two The Association of Independent social, economic and environmental single beds. Please note that all rooms Tour Operators responsibilities of tour operating. Those are allocated at the discretion of the AITO is the association for independent demonstrating their achievements hotel and cannot be guaranteed. and specialist holiday companies. Our beyond the pure acceptance of this member companies, usually owner- principle are recognised by the award of Single rooms managed, strive to create overseas 2 to 5 star status. Single rooms tend to be smaller than holidays with high levels of double or twin rooms, however, many professionalism and a shared concern for Customer relations hotels do not have single rooms, in which quality and personal service. The All members endeavour to deal swiftly case you will be allocated a twin or Association encourages the highest and fairly with any issues their customers double room. standards in all aspects of tour operating. may raise. In the unlikely event that a dispute between an AITO member and a Special dietary requirements Exclusive membership customer cannot be settled amicably, Special diets should be requested on the AITO sets criteria regarding ownership, AITO’s low-cost Independent Dispute booking form, however, it is unrealistic finance and quality which must be Settlement Service may be called upon by to expect special diets to be catered for satisfied before new companies are either side to bring the matter to a in some of the destinations we feature. admitted to membership. All members speedy and acceptable conclusion. We will advise the hotels and airlines of are required to adhere to a Code of Audley is a member of the Association of your request but we cannot guarantee Business Practice which encourages high Independent Tour Operators. To contact their availability. operational standards and conduct. the Association, visit www.aito.co.uk or call 020 8744 9280. Brochure and itinerary accuracy Financial security We thoroughly check all the information An AITO member is required to protect that is included within our brochures and money paid by customers to the member individual tour itineraries, however, for any holiday sold under the AITO changes do occur and errors are logo. This protection applies to occasionally made. Airlines may change customers who are in the UK at the

General Information 35 Terms and conditions

Please read the following conditions carefully. All holidays we have contracted to provide will be held by them on our can reasonably expect to have a major effect on your are sold by us subject to these conditions and the other behalf. If you book your holiday through a travel agent who holiday. Significant changes are likely to include the general information in this booklet, our brochures and is not a member of ABTA, all payments must be made to following changes when made before departure; a change quotations. us directly and not your travel agent. of accommodation to that of a lower official classification Audley Travel Group Ltd (whose administrative offices are or standard for the whole or a major part of the time you at New Mill, New Mill Lane, Witney, Oxon OX29 9SX) 2. If you change your holiday are away*, a change of accommodation area for the whole are members of the Association of Independent Tour If, after the contract between us has come into existence, or a major part of the time you are away, a change of UK Operators. Audley Travel Group Ltd (hereafter referred you want to change your holiday we will do our best to outward departure time or overall length of time you are to as ‘we’, ‘us’, ‘our’) offers a number of products and the pass your request to the relevant supplier, however we away of twelve or more hours, or a change of UK trading names we use are ‘Audley’, and ‘Audley Travel’. In cannot guarantee that such changes can be made. Where a departure airport to one which is more inconvenient for these Terms & Conditions, ‘you’ and ‘your’ means all change can be made, we will charge for any additional costs you (except as between Gatwick and Heathrow). persons named on the booking, or any of them as incurred including any costs imposed or incurred by any of applicable (including anyone who is added or substituted at our suppliers, and including for example cancellation *Please note: A change affecting a stay in a hotel during a a later date). charges that may be incurred for sectors cancelled. You tour where the hotel itself is not the focus of the tour, does should note, for example, that a change of name on or not constitute a significant change. Your contract with us and all matters arising out of it are other alteration to an airline ticket will usually incur a 100% governed by English law. We both agree that any dispute, cancellation charge and full rebooking fee. If we have to make a significant change or cancel, we will claim or other matter which arises out of or in connection tell you as soon as possible. If there is time to do so before with this contract or your holiday, will be dealt with by the 3. If you cancel your holiday departure, we will offer you the choice of the following AITO Arbitration Scheme - see clause 9 or the Courts of If you have to cancel part of the booking or cancel the options:- England and Wales only unless, in the case of Court entire booking once it has been confirmed by us, written proceedings, you live in Scotland or Northern Ireland. In notification must be sent to us by recorded delivery post or (a) (for significant changes) accepting the changed this case, proceedings may be brought in the Courts of by email. As proof of receipt by email of your notification to arrangements or your home country. If proceedings are brought in Scotland cancel you must receive and retain written or Northern Ireland, you may choose to have your acknowledgement from Audley Travel. Charges will be (b) purchasing an alternative holiday from us, of a similar contract governed by the law of Scotland/Northern Ireland applied from the date the letter is received, or the email is standard to that originally booked if available. Please note: as applicable. If you do not so choose, English law will apply. acknowledged by Audley Travel, according to the scale Due to the original and individual nature of our holidays it below. The charges are applied as a percentage of the total frequently may not be possible to offer you a comparable 1. Paying for your holiday holiday cost excluding any amendment charges and any holiday to that originally booked. (i) The procedure for making a booking is shown in your amounts paid in addition to the deposit at the time of itinerary quotation and on our website. All bookings are booking or before balance due date (see clauses 1(ii) and (c) cancelling or accepting the cancellation in which case subject to these terms and conditions and by asking us to I(iv)) which are non refundable in the event of cancellation. you will receive a full and quick refund of all monies you confirm your booking, the person who makes the booking have paid to us. is taken to have accepted these booking conditions on The following cancellation charges apply if your final balance behalf of all persons named on the booking. Once we have due date is 8 weeks prior to departure. Please note, You must advise us of your decision within 7 days of the received the applicable payment(s) due at the time of different cancellation charges apply in relation to certain date on which we notified you of the significant change or booking (see below), we will, subject to availability of the products – please see your quote for details. cancellation. Please note, the above options are not requested arrangements, send you your invoice. It is at the available where any change made is a minor one. A minor point when we issue this to you that a valid contract will Period before departure Cancellation change is any change which, taking account of the come into existence between us. Please check your date within which written Charge information you have given us at the time of booking or confirmation/invoice and all tickets/documents carefully as notification is received at Per Person which we can reasonably be expected to know as a tour soon as you receive them and contact us immediately if our offices operator, we could not reasonably expect to have a you think any details are incorrect. We regret we cannot significant effect on your confirmed holiday. accept any liability if we are not notified of any inaccuracies Up to balance due date Deposit only (for which we are responsible) in any document within ten Balance due date-43 days 30% If we have to make a significant change or cancellation we days of our sending it out (five days for tickets).We will do 42-29 days 60% will pay you the compensation set out below subject to the our best to rectify any mistake notified to us outside these 28-3 days 90% following exceptions. Compensation will not be payable time limits but you must meet any costs involved in doing Within 2 days 100% and no liability beyond offering the above mentioned so. choices can be accepted where (1) we are forced to make Alterations or cancellations by you after a change or cancel as a result of unusual and unforeseeable (ii) The deposit is part payment of the holiday. The deposit commencement of travel and unused services circumstances beyond our control, the consequences of required will be shown on the quotation page of your We will do our best to implement any changes to your which we could not have avoided even with all due care or itinerary. In addition to the deposit, full or part payment of arrangements you request once they have commenced, but (2) we have to cancel because the minimum number of certain elements of your holiday (such as flights) may be we cannot guarantee this will be possible. In the event of bookings necessary for us to operate your holiday has not required at the time booking or at some point between such amendments being made you will be liable for any been reached - in this case we will notify you no less than booking and balance due date. Also see clause I (iv). The cancellation charges that may be levied for the services 60 days before departure. Please note: all escorted group deposit and all such additional payments are non refundable originally booked, and for the cost of booking the revised trips are based on group arrangements involving a given except as set out in clause 4. The balance must be paid not arrangements and the arrangements themselves. As a basic minimum number of passengers. No compensation will be later than the date specified on the invoice. This is normally principle, no refunds will be paid to clients who do not payable and the above options will not be available if we no less than 8 weeks before the departure date. However, complete a tour. However where we ourselves are able to cancel as a result of your failure to comply with any there are a few destinations or trip components that obtain a refund from hotels or principals for services not requirement of these booking conditions entitling us to require payment no less than 90 days before the departure used, we will pass this on to you, less any reasonable cancel (such as paying on time). date which will be specified on your invoice and quotation. administration charges. Please note if we do not receive all payments due (including Period of notification of Compensation any surcharge where applicable) in full and on time, we are THE IMPORTANCE OF TRAVEL INSURANCE change before scheduled per person entitled to assume that you wish to cancel your booking. In If you have taken out holiday insurance you may, depending departure date this case, we will be entitled to keep all amounts paid or on the detail of your policy, be able to recover the due at that date. If we do not cancel straight away because cancellation charges, check your policy for details. Never More than 60 days Nil you have promised to make payment, you must pay the travel without insurance, the unexpected can always 60-43 days £10 cancellation charges shown in clause 3 depending on the happen. It is your responsibility to ensure you are 42-29 days £20 date we reasonably treat your booking as cancelled. adequately covered by insurance. Please read your policy 28-15 days £30 and take it on holiday with you. 14-0 days £40 (iii) Full payment is required at the time of booking for all bookings made after balance due date as above. 4. If we change your holiday In the unlikely event that we become unable to provide a We start planning the holidays we offer many months in significant proportion of the services you have booked after (iv) On occasions, we may be asked by suppliers to make advance. Occasionally, we have to make changes to and you depart, we will make alternative arrangements for you payment to them earlier than normal. Such requests may, correct errors in itineraries and other details both before at no extra charge, or, if this is impossible, or you do not for example, be made in order to secure accommodation and after bookings have been confirmed and cancel accept these alternative arrangements for a good reason, and other services during periods of peak demand. Whilst confirmed bookings. Whilst we always endeavour to avoid we will provide you with transport back to the point where suppliers may have no contractual right to make such changes and cancellations, we must reserve the right to do your holiday arrangements with us commenced. If we are requests, failure to comply with them may result in the loss so. However, we promise we will only cancel your forced by ‘force majeure’ (see clause 5) to change or of confirmed arrangements. Where this situation arises, we confirmed booking after balance due date where you have terminate your holiday after departure but before the reserve the right to ask you to make payment of the failed to comply with any requirement of these booking scheduled end of your time away, we regret we will be requested sum within a stipulated period and prior to conditions entitling us to cancel (such as paying on time) or unable to make any refunds (unless we obtain any refunds balance due date. We will of course endeavour to avoid where we are forced to do so as a result of ‘force majeure’ from our suppliers), pay you any compensation or meet any doing so if we can. Any such early payment will be non as defined in clause 5 below. We will not cancel after this costs or expenses you incur as a result except as set out refundable except as set out in clause 4. date for any other reason. above.

(v) If you are booking your holiday through one of our Most changes are minor. Occasionally, we have to make a 5. Force majeure authorised travel agents the balance must be paid to the ‘significant change’. A significant change is a change made Except as set out in these terms and conditions, we cannot agent two weeks prior to the applicable balance due date as before departure which, taking account of the information accept liability or pay any compensation where the specified on the invoice and quotation. All payments made you give us at the time of booking and which we can performance or prompt performance of our contractual to one of our authorised travel agents for the arrangements reasonably be expected to know as a tour operator, we obligations is prevented or affected, or you otherwise 36 Terms and conditions Terms and conditions

suffer any loss or damage (as more fully described in clause (c) an event or circumstance which we or the supplier of 8. Flights and your responsibility 7 (i) below) as a result of circumstances amounting to the service(s) in question could not have predicted or The flight details shown in your itinerary quotation are for ‘force majeure’. In these terms and conditions ‘force avoided even after taking all reasonable care (see clause 5) guidance only and are subject to change. Final details will be majeure’ means any event or circumstances which we or confirmed on your travel documentation, sent the supplier of the services in question could not foresee (d) the fault of anyone who is not carrying out work for us approximately 14 days prior to departure. The times or avoid even with all due care. Such events and (generally or in particular) at the time. shown on all tickets are local times and check in for both circumstances may include, whether actual or threatened, outward and return flights is at least 3 hours prior to the war, insurrection, riots, strikes, civil action, decisions by In addition, we will not be responsible where you do not departure times on the travel documents. It is possible that governments or governing authority, technical or enjoy your holiday or suffer any problems because of a flight times may be changed even after tickets have been maintenance problems with transport, changes of schedules reason you did not tell us about when you booked your dispatched - we will contact you as soon as possible if this or operational decisions of air carriers, terrorist activity, holiday or where any problems you suffer did not result occurs. industrial action, natural or nuclear activity, from any breach of our contract or other fault of ourselves epidemics/pandemics, adverse weather conditions, fire and or, where we were responsible for them, our suppliers or In accordance with EU Directive (EC) No 2111/2005 all similar events outside our control. agents or where any losses, expenses, costs or other sum Article 9, we are required to bring to your attention the you have suffered relate to any business. existence of a “Community list” which contains details of 6. Surcharges air carriers who are subject to an operating ban within the Once the price of your chosen holiday has been confirmed Please note: we cannot accept responsibility for any EU. The Community list is available for inspection at at the time of booking, we will only increase or decrease it services which do not form part of our contract. This http://europa.eu.int/comm/transport/air/safety/ in the following circumstances. Price increases or decreases includes, for example, any additional services or facilities flywell_en.htm. In accordance with EU Regulations we are after booking will be passed on by way of a surcharge or which your hotel or any other supplier agrees to provide required to advise you of the actual carrier(s) (or, if the refund. A surcharge or refund (as applicable) will be for you where the services or facilities are not advertised in actual carrier(s) is not known, the likely carrier(s)) that will payable, subject to the conditions set out in this clause, if our brochure and we have not agreed to arrange them as operate your flight(s) at the time of booking. Where we are transportation costs (e.g. fuel, scheduled airfares and any part of our contract and any excursion you purchase during only able to inform you of the likely carrier(s) at the time of other airline surcharges which are part of the contract your holiday. booking, we shall inform you of the identity of the actual between airlines (and their agents) and the tour operator) carrier(s) as soon as we become aware of this. Any change or dues, taxes or fees payable for services such as landing (ii) The promises we make to you about the services we to the operating carrier(s) after your booking has been taxes or embarkation or disembarkation fees at ports or have agreed to provide or arrange as part of our contract - confirmed will be notified to you as soon as possible. If the airports change. and the laws and regulations of the country in which your carrier with whom you have a confirmed reservation claim or complaint occurred - will be used as the basis for becomes subject to an operating ban as above as a result of Even in the above cases, only if the amount of the increase deciding whether the services in question had been which we/ the carrier are unable to offer you a suitable in our costs exceeds 2% of the total cost of your holiday properly provided. If the particular services which gave rise alternative the provisions of clause 4 will apply. Any change (excluding any amendment charges), will we levy a to the claim or complaint complied with local laws and in the identity of the carrier, flight timings, and/or aircraft surcharge. If any surcharge is greater than 10% of the cost regulations applicable to those services at the time, the type (if advised) will not entitle you to cancel or change to of your holiday (excluding any amendment charges), you services will be treated as having been properly provided. other arrangements without paying our normal charges will be entitled to cancel your booking and receive a full This will be the case even if the services did not comply except where specified in these conditions. refund of all monies you have paid to us (except for any with the laws and regulations of the UK which would have amendment charges) or alternatively purchase another applied had those services been provided in the UK. The We can accept no responsibility if you arrive late for the holiday from us as referred to in clause 4 ‘If we change your exception to this is where the claim or complaint concerns check in and miss your flight as a result nor can we accept holiday’. Please note that travel arrangements are not the absence of a safety feature which might lead a responsibility for any loss by you of your holiday/flight travel always purchased in local currency and some apparent reasonable holiday maker to refuse to take the holiday in tickets, vouchers or coupons. changes have no impact on the price of your travel due to question. contractual and other protection in place. Air travel is subject to operational decisions of carriers and (iii) We limit the maximum amount we may have to pay airports which may result in delays and diversions. Please A refund will only be payable if the decrease in our costs you for any and all claims or parts of claims which do not note that minor carriers sometimes change the departure exceeds 2% as set out above. Where a refund is due, we involve personal injury, illness or death. Except where loss time of short-haul or domestic flights at short notice, and in will pay you the full amount of the decrease in our costs. of and/or damage to luggage or personal possessions is some instances, schedules shown in the computers of concerned or a lower limitation of liability applies to your intercontinental carriers differ from those actually flown by You have 14 days from the issue date printed on the claim, the maximum amount we will have to pay you for smaller local carriers. We advise you that it is your surcharge invoice to tell us if you want to cancel or such non personal injury claims if we are found liable to you responsibility to be meticulous in locally reconfirming purchase another holiday where applicable. If you do not on any basis is twice the price (excluding any amendment directly with the carrier operating the flight. We accept no tell us that you wish to do so within this period of time, we charges) paid by or on behalf of the person(s) affected in liability for the consequences of flights missed owing to the are entitled to assume that you will pay the surcharge. Any total. This maximum amount will only be payable where passenger’s failure to reconfirm. surcharge must be paid with the balance of the cost of the everything has gone wrong and you have not received any holiday or within 14 days of the issue date printed on the benefit at all from your holiday. Clients flying in economy class to long-haul destinations surcharge invoice, whichever is the later. should be aware that flights are often full and you may not Where we are found liable for loss of and/or damage to any be able to get seats together. We also recommend that We reserve the right to make changes to and correct luggage or personal possessions (including money), the you check in early for a long flight, and in any case not less errors in quoted prices at any time before your holiday is maximum amount we will have to pay you is £150 per than 3 hours before the scheduled departure time. confirmed. We will advise you of any error of which we are person affected as you are assumed to have taken out aware and of the then applicable price at the time of adequate insurance at the time of booking. Please also see If your flight is cancelled or delayed, your flight ticket is booking. clause 7(iv) below. downgraded or boarding is denied by your airline in circumstances which would entitle you to claim (iv) Where any claim or part of a claim concerns or is compensation or any other payment from the airline under 7. Our responsibility based on any travel arrangements (including the process of EC Regulation No 261/2004 - the Denied Boarding (i) We promise to make sure that all parts of the holiday getting on and/or off the transport concerned) provided by Regulations 2004, you must pursue the airline for the we have agreed to arrange, perform or provide as part of any air, sea, rail or road carrier or any stay in a hotel, the compensation or other payment due to you. All sums you our contract with you are arranged, performed or maximum amount of compensation we will have to pay receive or are entitled to receive from the airline provided with reasonable skill and care. This means that, you will be limited. The most we will have to pay you for concerned by virtue of these Regulations represent the full subject to these booking conditions, we will accept that claim or that part of a claim if we are found liable to amount of your entitlement to compensation or any other responsibility if, for example, you suffer death or personal you on any basis is the most the carrier or hotel keeper payment arising from such cancellation, delay, downgrading injury or your contracted holiday arrangements are not concerned would have to pay under the international or denied boarding. This includes any disappointment, provided as promised or prove deficient as a result of the convention or regulation which applies to the travel distress, inconvenience or effect on any other failure of ourselves, our employees, agents or suppliers to arrangements or hotel stay in question (for example, the arrangements. The fact a delay may entitle you to cancel use reasonable skill and care in making, performing or Warsaw Convention as amended for international travel by your flight does not automatically entitle you to cancel any providing, as applicable, your contracted holiday air and/or for airlines with an operating licence granted by other arrangements even where those arrangements have arrangements. Please note, it is your responsibility to show an EU country, the EU Regulation on Air Carrier Liability been made in conjunction with your flight. We have no that reasonable skill and care has not been used if you wish for national and international travel by air, the Athens liability to make any payment to you in relation to the to make a claim against us. In addition, we will only be Convention for international travel by sea and COTIF, the Denied Boarding Regulations or in respect of any flight responsible for what our employees, agents and suppliers Convention on International Travel by Rail). Please note: cancellation or delay, downgrading of any flight ticket or do or do not do if they were at the time acting within the Where a carrier or hotel would not be obliged to make denial of any boarding as the full amount of your course of their employment (for employees) or carrying any payment to you under the applicable International entitlement to any compensation or other payment (as out work we had asked them to do (for agents and Convention or Regulation in respect of a claim or part of a dealt with above) is covered by the airline's obligations suppliers). We will not be responsible for any injury, illness, claim, we similarly are not obliged to make a payment to under the Denied Boarding Regulations. If your airline does death, loss (including loss of enjoyment), damage, expense, you for that claim or part of the claim. When making any not comply with these rules, you should complain to the cost or other sum or claim of any description whatsoever payment, we are entitled to deduct any money which you Air Transport Users’ Council on 020 7240 6061 which results from any of the following:- have received or are entitled to receive from the transport www.auc.org.uk provider or hotelier for the complaint or claim in question. (a) the fault of the person(s) affected or any member(s) of We cannot accept liability for any delay unless it has a their party or (v) You must provide ourselves and our insurers with all material effect on your holiday arrangements. See clause 4. assistance we may reasonably require. You must also tell us (b) the fault of a third party not connected with the and the supplier concerned about your claim or complaint provision of your holiday which we could not have as set out in clause 9 below. predicted or avoided or Terms and conditions 37 Terms and conditions

You undertake to behave with propriety and in such a on a particular itinerary or programme, this information 14. Prices and Brochure Accuracy manner as in no way causes or is likely to cause distress, should be regarded as a term of the contract. Please note, the information and prices shown in our danger or annoyance to other clients and/or any third party brochures and/or quotations may have changed by the time or damage to property. If, in the view of ourselves, our The hotel classifications given in our brochure, quotations you come to book your holiday. Whilst every effort is employees, agents or suppliers, you are in breach of this and dossiers and fact sheets are for guidance only. They are made to ensure the accuracy of the brochures, quotations clause, we reserve the right to terminate your contract and not based on any national or international classification and prices at the time of printing or when they are given to neither we nor the providers of any of the services in system, they are the opinions of our staff or agents and are you, regrettably errors do occasionally occur. You must question will have any further contractual obligations to you quite subjective. therefore ensure you check all details of your chosen either in respect of covering any expenses, paying any holiday (including the price) with us at the time of booking. compensation or refunds, or arranging for your return 11. Special requests home. If you have any special request, you must advise us in 15. Honeymoon Gift Service writing at the time of booking. Although we will endeavour All honeymoon bookings and use of Audley's Honeymoon When you book with us, you accept responsibility for any to pass any reasonable requests on to the relevant supplier, Gift Service are subject to our terms & conditions. It is damage or loss caused by you. Full payment for any such we regret we cannot guarantee any request will be met important to note that in the unfortunate event of the damage or loss (reasonably estimated if not precisely unless we have specifically confirmed this. For your own cancellation of your booking you will be responsible for all known) must be paid direct at the time to the protection, you should obtain confirmation in writing from cancellation charges as detailed in our Terms & Conditions. accommodation owner or manager or other supplier. If the us that your request will be complied with (where it is Audley also reserve the right to charge a £150 actual cost of the loss or damage exceeds the amount paid possible for us to give this) if your request is important to administration fee to cover refunding all monies to your where estimated, you must pay the difference once known. you. Confirmation that a special request has been noted or guests. These refunds will only be made once all If the actual cost is less than the amount paid, the difference passed on to the supplier or the inclusion of the special cancellation charges have been paid. As the client, you will will be refunded. If you fail to do so, you will be responsible request on your confirmation invoice or any other take on the responsibility for the full payment of the for meeting any claims subsequently made against us documentation is not confirmation that the request will be booking as the amount of your guest contributions cannot (together with our own and the other party’s full legal met. Unless and until specifically confirmed, all special be guaranteed. costs) as a result of your actions. requests are subject to availability. Audley Travel Group Limited. Registered Address: New You must ensure that all your travel documents, full We regret we cannot accept any conditional bookings, i.e. Mill, New Mill Lane, Witney, Oxfordshire OX29 9SX. passports, visas, vaccination certificates, currency and any booking which is specified to be conditional on the Registered in England with Company Reg. No. 3190720. travellers cheques are in order and valid for travel. All costs fulfilment of a particular request. All such bookings will be VAT Reg. No.676420523. October 2009 incurred in obtaining such documentation must be paid by treated as ‘standard’ bookings subject to the above you. We regret we cannot accept any liability if you are provisions on special requests. refused entry onto any transport or into any country due to failure on your part to carry correct documentation. We If you have any medical problem or disability which may are able to give general advice on these matters for British affect your holiday, please tell us before you confirm your citizens holding a British passport. However, non-British booking so that we can advise as to the suitability of the citizens and non British passport holders should check with chosen arrangements. In any event, you must give us full their embassy or consulate vis-a-vis current requirements. details in writing at the time of booking. You must also See also our General Information section. promptly advise us if any medical condition or disability which may affect your holiday develops after your booking If failure to have any necessary travel or other documents has been confirmed. If we reasonably feel unable to results in fines, surcharges or other financial penalty being properly accommodate the particular needs of the person imposed on us, you will be responsible for reimbursing us concerned, we must reserve the right to decline their accordingly. reservation or, if full details are not given at the time of booking, cancel when we become aware of these details. The name on your airline tickets must be the name that appears on your full passport. 12. Your financial protection We hold an Air Travel Organiser's Licence (ATOL) issued Please note that if you believe that we have stated orally by the Civil Aviation Authority (ATOL number 4817). that a particular facility or service should be available, but is When you buy an ATOL protected air inclusive holiday* not in the brochure or in writing from us, please make from us, you will receive a confirmation invoice from us (or reference to it on the booking form so that we may via our authorised agent through which you booked) confirm it to you when accepting your booking. confirming your arrangements and your protection under our ATOL. In the unlikely event of our insolvency the CAA 9. Complaints will ensure that you are not left stranded abroad and will Should you have any complaints about any aspect of your arrange to refund any money you have paid to us for an holiday arrangements, you must inform our local advance booking. representative or tour leader immediately and the supplier of the arrangements concerned. Problems can most easily * The air inclusive holidays we arrange are ATOL be dealt with on the spot. Please note, if you do not report protected providing either the person who pays for the a problem or complaint which, if it had been reported at booking is present in the UK when the booking is made or the time it occurred could have been resolved there and the first leg of any flight or flights we arrange for you then we cannot accept any liability in respect of that commences in the UK. For further information, visit the problem or complaint. It is sensible to expect a client ATOL website at www.atol.org.uk travelling in the developing world to be reasonably resourceful if things go wrong. If you experience any Not all holiday or travel services offered and sold by us will difficulties, contact us in the UK on our 24 hour emergency be protected by the ATOL scheme. Those arrangements telephone service. The number will be found on your pre- which are not protected by our ATOL are covered by departure information and with your tickets. In the unlikely insurance arranged by AmTrust Europe Ltd. This insurance event that an acceptable solution cannot be found, you means your money will be refunded or you will be should then write to us within 28 days of your return with returned to the starting point of your contracted full details of your complaint. If you fail to follow this arrangements if already abroad in the unlikely event of our complaints procedure, your right to claim the being unable to provide your holiday due to our insolvency. compensation you may otherwise have been entitled to For further details visit www.audleytravel.com/protect may be affected or even lost as a result. Please ask us to confirm what protection will apply to your If we cannot reach an amicable solution to any dispute you booking. do have the right to refer the dispute to the Association of Independent Tour Operators which operates an 13. Excursions Independent Dispute Service (details on request) for Please note that we do not provide or arrange excursions resolution of the dispute by a mediator provided the claim other than those listed in your itinerary and forming part of does not involve personal accident, injury or illness. the arrangements booked and paid for in the UK. Our local representatives or guides may put you in touch with local 10. The brochure and quotation organisers of excursions if you request but we can have no We have taken every care in ensuring that the information liability for such excursions, as your contract for such in the brochure and given in quotations/itineraries is excursions will be with a local company providing the correct at the time of publication. However we are sure services and not with us. you will appreciate that subsequently minor alterations may arise. We reserve the right to change any of the prices, services or other particulars contained in this brochure or any quotation at any time before we enter into a contract with you. If there is any change we will notify you before we enter into such contract. Where we state that additional information, a fact sheet or a dossier is available

38 Terms and conditions