An Investigation Into the Role and Skills of Subject and Liaison Librarians
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Re-skilling for Research An investigation into the role and skills of subject and liaison librarians required to effectively support the evolving information needs of researchers Conducted for RLUK by Mary Auckland, OBE MSc HonFClip January 2012 Creative Commons Attribution-NonCommercial 2.0 UK: England & Wales License Contents Contents ................................................................................................................................................................................ i Preface ................................................................................................................................................................................. 1 Executive Summary ............................................................................................................................................................. 2 Acknowledgments ............................................................................................................................................................... 7 1 Introduction ................................................................................................................................................................. 8 1.1 About RLUK ....................................................................................................................................................... 8 1.2 The Project ........................................................................................................................................................ 8 1.3 Methodology ................................................................................................................................................... 10 2 ZĞƐĞĂƌĐŚĞƌƐ͛ŝŶĨŽƌŵĂƚŝŽŶĂŶĚŽƚŚĞr needs, and the role of Subject Librarians in supporting them ................... 13 2.1 Researchers and their information and other related needs ....................................................................... 13 2.2 Role of the Subject Librarian .......................................................................................................................... 15 2.3 ZĞƐĞĂƌĐŚĞƌƐ͛ŶĞĞĚƐĂŶĚƚŚĞƐĞƌǀŝĐĞƐĂŶĚƐƵƉƉŽƌƚƉƌŽǀŝĚĞĚďLJ^ƵďũĞĐƚ>ŝďƌĂƌŝĂŶƐ .................................... 16 2.4 Commentary ................................................................................................................................................... 32 3 Skills and knowledge ................................................................................................................................................. 34 3.1 The skills and knowledge set .......................................................................................................................... 35 3.2 The skills gap survey ........................................................................................................................................ 38 3.3 Validation of the set of skills and knowledge ................................................................................................ 39 3.4 'ĂƉƐŝŶ^ƵďũĞĐƚ>ŝďƌĂƌŝĂŶƐ͛skills and knowledge .......................................................................................... 41 3.5 Commentary ................................................................................................................................................... 44 4 DŽĚĞůƐ ŽĨ ͚ůŝďƌĂƌLJ͛ ƐƵƉƉŽƌƚ ĨŽƌ ƌĞƐĞĂƌĐŚĞƌƐ͕ ^ƵďũĞĐƚ >ŝďƌĂƌŝĂŶƐ͛ũŽďĚĞƐĐƌŝƉƚŝŽŶƐ͕Žther research support posts and staffing structures ................................................................................................................................... 46 4.1 DŽĚĞůƐŽĨ͚ůŝďƌĂƌLJ͛ƐƵƉƉŽƌƚĨŽƌƌĞƐĞĂƌĐŚĞƌƐ ................................................................................................... 46 4.2 Subject Librarians - job descriptions .............................................................................................................. 51 4.3 Other posts supporting researchers .............................................................................................................. 55 4.4 Staffing structures ........................................................................................................................................... 57 4.5 Commentary ................................................................................................................................................... 58 5 Training opportunities ............................................................................................................................................... 60 5.1 Methods used to meet training and development needs ............................................................................ 60 Creative Commons Attribution-NonCommercial 2.0 UK: England & Wales License i of 112 5.2 Training providers ........................................................................................................................................... 62 5.3 Schools of Library and Information Studies ................................................................................................... 65 5.4 Commentary ................................................................................................................................................... 70 6 Alternative models of information support for researchers ................................................................................... 72 6.1 Commentary ................................................................................................................................................... 75 7 Conclusion .................................................................................................................................................................. 76 Appendix A: Steering Committee ..................................................................................................................................... 80 Appendix B: Bibliography .................................................................................................................................................. 81 Appendix C: Survey questionnaire ................................................................................................................................... 90 Appendix D: Checklist of job description and person specification items ..................................................................... 92 ƉƉĞŶĚŝdž ͗ &ĞĞĚďĂĐŬ ĨƌŽŵ ĚĞůĞŐĂƚĞƐ Ăƚ ƉĂƌĂůůĞů ƐĞƐƐŝŽŶ ĂďŽƵƚ ƚŚĞ ͚^ƵďũĞĐƚ >ŝďƌĂƌŝĂŶ͛ ƐƚƵĚLJ Ăƚ Z>h< Conference 2010 ............................................................................................................................................................... 98 Table 1 How necessary do you think it is for Subject Librarians in your context to have the following skills and knowledge currently and in the future? .................................................................................................................100 Table 2 The extent to which Subject Librarians personally have the following skills and knowledge ..................103 Table 3 To what extent do you think Subject Librarians in general currently have the following skills and knowledge? ......................................................................................................................................................................106 Table 4 The extent to which the trainers provide, or could provide, training in the following areas ...................109 Table 5 The extent to which students opting for academic library options on postgraduate courses acquire knowledge/skills in the following areas ............................................................................................................111 Creative Commons Attribution-NonCommercial 2.0 UK: England & Wales License ii of 112 Preface It is clear that as the nature of research within our institutions changes, so must the role of the library in supporting research. The increasingly competitive research environment demands greater collaboration (across discipline, institutional, and national boundaries) and generates greater quantities of data than ever before. In addition, funders are placing increased emphasis on the demonstration of the impact of research outputs and engendering wide dissemination of research findings. As research activities evolve, research support must evolve with it. There has been much debate within libraries as to what form this evolution will take - but little consensus in terms of the part to be played by the library in general, or the role of library staff members in particular. What discussions there have been have tended to focus on support and liaison librarians as the natural constituency to fulfill the new research requirements. RLUK has been keen to determine what the new requirements of researchers are, and how best these needs can be met by the library. We want to place the needs of the researcher in the context of the liďƌĂƌLJ͛ƐĐƵƌƌĞŶƚŽĨĨĞƌŝŶŐ͕ĂŶĚůŽŽŬĂƚŚŽǁǁĞŵƵƐƚĐŚĂŶŐĞƚŽĨƵůĨŝůůƚŚĞŶĞǁĚĞŵĂŶĚƐƉůĂĐĞĚƵƉŽŶƵƐ͘ This report, Re-skilling for Research, takes us a long way to mapping these requirements. It looks in detail Ăƚ ƌĞƐĞĂƌĐŚĞƌƐ͛ ŝŶĨŽƌŵĂƚŝŽŶ ŶĞĞĚƐ ;^ĞĐƚŝŽŶ ϮͿ and begins to outline the skills and knowledge that are required to meet those needs (Section 3). Section 4 offers a comparison of different models of library support for researchers, with valuable comparisons of current job descriptions. Finally, the report explores issues around the training opportunities for subject